JavaScript Jobs in Egypt

<p><h4>Position summary</h4> <p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server systems, supporting hardware/software, user accounts, and computer/telephone rooms. Train and instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems and issues related to computer hardware, software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p> <p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and cost-savings.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and Point of Sale (POS) systems. Move up and down stairs and ramps. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: Technical, trade, or vocational school degree.</li> <li>Related work experience: At least 2 years of related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><span>CIB Egypt is pleased to announce that we are seeking qualified ITI 2026 graduates to fill various vacancies within the Information Technology, Security &amp; Resilience Management, Data Science &amp; Advanced Analytics, and Security Technology Risk. We invite interested candidates to fill an online application and submit their CVs.</span></span></p><br><p><span><span><strong><u>Important Notes:</u></strong></span></span></p><br><ul><li><span><span>The HR Team will review all online applications with the utmost diligence and consideration.</span></span></li><li><span><span>Candidates whose applications are shortlisted will be contacted for further discussions regarding their application.</span></span></li></ul><p><span>We encourage you to take advantage of this opportunity to advance your career with CIB. We look forward to receiving your application.</span></p><br><br> <br> <span>Qualifications</span><br><span></span><ul><li><span><span>ITI 2026 Graduates from all tracks can apply. </span></span></li></ul><br> </div>

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Senior IT Security Specialist"<br>Job purpose: The Senior IT Security Specialist is a senior individual contributor responsible for the design, implementation, and continuous improvement of enterprise-grade security controls across IT, network, and cloud environments. Acting as a subject-matter expert, this role provides deep technical expertise in cybersecurity architecture, operations, and compliance. The Senior Specialist partners with cross-functional teams to embed security across all layers of IT services, driving best practices and innovation aligned with regulatory requirements and organizational objectives.<br>Responsibilities:Architect, design, and evaluate enterprise security solutions across network, endpoint, identity, multi-cloud (AWS, GCP), and application layers to meet evolving threat landscapes and compliance requirements. Own technical implementation, configuration, and optimization of security technologies: IAM/PAM, NAC/TACACS, DLP, NDR/EDR, Sandboxing, Email Gateway, MDM, and SIEM (advanced query writing and use-case development). Design and implement multi-cloud and containerized security controls across AWS, GCP, and Aqua Sec platforms. Maintain security across cloud-native workloads and hybrid infrastructure environments. Serve as senior technical escalation for complex security incidents. Lead advanced threat hunting, investigation, containment, root cause analysis, and remediation. Maintain incident response playbooks. Drive vulnerability management: scanning, risk-based prioritization, and remediation tracking (critical: 24–72 hrs). Ensure compliance with SAMA, NCA, NESA, PCI-DSS, and internal security policies. Architect and enforce secure access management (IAM/PAM/Zero Trust) for users, systems, privileged accounts, and network devices. Review security designs for new projects and third-party integrations. Provide technical mentorship to junior team members. Contribute expert input to security roadmap planning, risk prioritization, audit coordination, and operational/risk reporting to management. Develop and maintain security architecture documentation, standards, technical runbooks, and operational procedures. Drive automation across cybersecurity systems for improved efficiency and resilience.<br>Qualifications:6-7 years of experience in Cybersecurity/IT Security/SOC operations with demonstrated expertise in security architecture and hands-on implementation Bachelor’s degree in IT, Computer Science, Engineering or related field Hands-on expertise in 4+ security platforms: IAM/PAM, NAC/TACACS, DLP, NDR/EDR, SIEM, Multi-Cloud Security (AWS/GCP/Aqua Sec/Containerized), Vulnerability Management, Sandboxing, Email Gateway Fintech/banking background preferred. Knowledge of SAMA, NCA, PCI-DSS. 2+ certifications: CEH, CISM, CCSP, CISSP, or OSCP. SAMA/NCA certification process knowledge required.<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before. Collaborative - We know that we can achieve a lot more as a team. We are changing lives by constantly striving for a better solution.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Us:&nbsp;</u></strong></p><br><p>Sutherland is looking for a highly motivated and passionate individual to join us as IT Specialist for out IT team. If you are seeking for new career opportunities and you are confident that you have what the skills and experience required, we want to work with you!</p><br><br>Job Description<br><p><u><strong>About the Role&nbsp;</strong></u></p><br><p>We’re searching for a friendly, energetic IT Help Desk intern to join us at our Cairo location. Here, you’ll be the go-to person for teammates dealing with daily tech hiccups—fixing issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support as your first step, we want to hear from you.</p><br><p><u><strong>What you will do (responsibilities)</strong></u></p><br><ul><li>You'll be the main tech person on the floor. Fix daily hardware and software problems on computers, phones, and printers.</li><li>When remote fixes don't work, you jump in to help people face-to-face. Your job is to keep things running smoothly and try to close tickets the same day.</li><li>You'll also set up machines, get new hires online with the right access, and run basic network cables.</li><li>If there are system upgrades or we have unexpected outages, you'll work with the global network and engineering teams. You'll help them find problems on-site.</li><li>Keep a good record of all our tech gear and hardware. Make sure everything follows our security rules and company guidelines for keeping info safe.</li></ul><br>Qualifications<br><ul><li>We're looking for someone with 0-2 years in IT help desk or tech support. Fresh grads with an internship and solid tech background are totally welcome.</li><li>A degree in Computer Science, IT, or something similar works, but honestly, hands-on experience and a knack for fixing computers counts too.</li><li>You should know Windows OS, Active Directory, and basic networking stuff&nbsp; cables, routers, IP addresses. Certifications like CompTIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a real willingness to learn on the job is even better.</li><li>Good English and Arabic communication is key; you need to explain tech issues to people who don't know tech.</li><li>A positive attitude and staying calm under pressure are important, plus being a team player with integrity.</li><li>&nbsp;You'll also need to be okay with rotating shifts, including weekends, because our site runs 24/7.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

Sika is a speciality chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector towards greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.<br><br><br><br>Job Description<br><br>We're looking for a detail-oriented and analytical IT Digital & Support Analyst to join our organization in Cairo, Egypt. In this role, you will serve as a critical support resource, providing technical assistance and digital solutions to our users while maintaining organized systems and efficient workflows. The ideal candidate will combine strong technical knowledge with excellent customer service skills, ensuring that all IT-related issues are resolved promptly and professionally.<br><br>Provide first-line and second-line technical support to end-users via phone, email, and remote support tools Troubleshoot hardware, software, and network connectivity issues with a systematic and analytical approach Manage and prioritize support tickets using ticketing systems, ensuring timely resolution and documentation Install, configure, and maintain operating systems, applications, and digital tools across multiple platforms Perform system diagnostics and analyze technical problems to identify root causes and implement solutions Maintain detailed records of all support activities, resolutions, and user interactions for quality assurance Assist with user onboarding and provide training on IT systems, applications, and digital best practices Monitor system performance and proactively identify potential issues before they impact users Collaborate with IT team members to resolve complex technical challenges and share knowledge Stay organized by managing multiple support requests simultaneously while maintaining service quality standards Support the implementation and customization of digital tools and applications across the organization<br><br>Qualifications<br><br>Education<br><br>Bachelor’s degree in Engineering, Computer Science, IT, or a related discipline. Experience<br><br>Minimum 5 years in IT support and/or application development. Hands-on experience with Microsoft 365 and Power Platform. Corporate or industrial support background is preferred. Technical Skills<br><br>Strong knowledge of Microsoft 365 administration and Power Platform development. Basic understanding of SQL and databases. Familiarity with mobile app design, API integrations, ticketing systems, and networking fundamentals. Soft Skills<br><br>Strong analytical and problem-solving abilities. Effective communication with both technical and non-technical users. Ability to manage multiple priorities independently. Willingness to travel between sites. Fluent in written and spoken English. Preferred Qualifications<br><br>Microsoft certifications (Power Platform, Azure, M365). Experience in manufacturing or multi-site environments. Knowledge of ERP systems such as SAP or Microsoft Dynamics. Basic cybersecurity awareness. Core Competencies<br><br>Business-focused mindset. Strong customer service orientation. Commitment to innovation and continuous improvement. Accountability and ownership. <br><br>Additional Information<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.<br><br>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Company Description Hypercell is an Egyptian software development firm headquartered in Cairo, Egypt. The company collaborates closely with clients to deliver highly customized solutions while maintaining a commitment to quality.<br>Role Description This is a full-time on-site role for a IT Application Support located in Cairo, Egypt. The IT Application Support will provide expert-level support for assigned applications, including troubleshooting, problem resolution, and root cause analysis.<br>Qualifications Bachelor's degree in computer science, Information Technology, or related field At least 4~5 years' experience with IT application system support and troubleshooting. Proven experience in IT application maintenance (patching, upgrades, transport management). Strong background with SQL with different type of databases to provide proper troubleshooting. Strong background in incident and problem management, including coordination and resolution of critical production issues. High proficiency in English, both written and verbal, to effectively document procedures and collaborate with stakeholders. Familiarity with core banking environments and Finacle application is a significant advantage. Experience in generating reports and dashboards using SAP Business Objects, Crystal Reports, or similar reporting tools. SAP Certification(s) in relevant module(s) (e.g., SAP BASIS, SAP FI/CO, SAP ABAP, or SAP S/4HANA) is preferred. Responsibilities Application Support: Provide expert-level support for assigned applications, including troubleshooting, problem resolution, and root cause analysis Application Maintenance: Perform regular maintenance tasks, such as system updates, patches, and upgrades. Minor application performance and identify potential issues proactively. Incident Management: Coordinate incident routing and response, manage the workload, own the root cause analysis and provide resolution as necessary with adherence to the approved service level agreement. Application Enhancement: Collaborate with business users to gather requirements for application enhancements and new features. Develop and implement solutions to meet business needs Problem Management: Identify and address recurring issues, provide root cause analysis and permanent resolution. Documentation: Create and maintain comprehensive documentation for supported applications, including user manuals, technical guides, and knowledge base articles. Compliance: Adhere to IT security policies and procedures related to IT security and compliance. User Management: User creation and knowledge of system integration with 2-factor Authentication Provide business analysis and requirements-gathering support for end-users.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>We at Jotun Egypt are seeking a proactive IT Consultant to support and maintain our IT infrastructure, including networks, servers, and end-user devices at our factory in 10th of Ramadan. The role involves ensuring reliable and secure IT operations, troubleshooting technical issues, working with vendors on IT projects, and managing internal IT equipment to keep business systems running smoothly.<br>This role will be based at our factory in 10th of Ramadan and will report to the Senior IT consultant.<p>Responsibilities:</p><br><ul><li><p>Deploy, configure, and maintain network infrastructure, including switches, routers, firewalls, and wireless access points.</p><br></li><li><p>Manage and support cloud and on-premises server environments, ensuring secure and reliable operations.</p><br></li><li><p>Implement and maintain secure network segmentation between corporate IT, Operational Technology (OT), and utility networks.</p><br></li><li><p>Monitor, troubleshoot, and resolve network, server, and connectivity issues to maximize system availability.</p><br></li><li><p>Configure and support end-user devices and peripherals, ensuring they meet security and company standards.</p><br></li><li><p>Coordinate with IT vendors and contractors, and manage IT hardware inventory to support projects and maintain business continuity.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b><span>What We Look For:</span></b></p><br><ul><li><p>Bachelor’s degree in computer science, information technology, computer engineering, or equivalent.</p><br></li><li><p>1 to 3 years of relevant experience in end-user support.</p><br></li><li><p>ITIL / VMware / Scrum certification is preferred.</p><br></li><li><p>Should be able to communicate fluently in English.</p><br></li></ul><p><b>Competencies We Look For: </b></p><br><ul><li><p>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</p><br></li><li><p>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</p><br></li><li><p>Aware of own strengths and limitations and pursues learning and career development opportunities</p><br></li><li><p>Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development</p><br></li></ul><p><b>What We Offer:</b></p><br><ul><li><p>Competitive compensation and benefits</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning academy.</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self</p><br></li><li><p>A focus on having fun together through team buildings and social activities</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>27.07.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems.<br> The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support.<br> This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery.<br> Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services.<br> Lead incident management activities, ensuring timely resolution of critical issues.<br> Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions.<br> Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets.<br> Administer, support, and optimize CRM systems to meet business requirements.<br> Provide and oversee on-site technical support for hardware, software, network, and end-user issues.<br> Coordinate with internal teams and external vendors for issue resolution and service delivery.<br> Monitor system performance and implement continuous improvements to enhance operational efficiency.<br> Develop and maintain IT policies, procedures, and documentation.<br> Manage IT assets, licenses, and infrastructure.<br> Prepare operational reports, incident summaries, SLA performance reports, and management dashboards.<br> Lead, mentor, and support IT support teams to ensure high-quality service delivery.<br> Ensure compliance with organizational security standards and IT best practices.<br> Required Skills Strong knowledge of IT Operations Management.<br> Hands-on experience in Incident Management and Problem Management.<br> Expertise in conducting Root Cause Analysis (RCA).<br> Experience working with CRM platforms (e.<br>g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).<br> Strong understanding of SLA monitoring and service delivery metrics.<br> Experience providing on-site IT support in enterprise environments.<br> Knowledge of ITIL framework and IT Service Management (ITSM) best practices.<br> Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.<br> Excellent analytical, troubleshooting, and decision-making skills.<br> Strong communication and stakeholder management abilities.<br> Ability to prioritize multiple tasks in a fast-paced environment.<br> Bachelor's degree in Information Technology, Computer Science, or a related field.<br> 4–6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.<br> ITIL Foundation certification is preferred.<br> Microsoft, Cisco, or other relevant technical certifications are a plus.<br></span> </div>

EELAF is hiring a hands-on and reliable IT Systems & Applications Administrator – Odoo & Infrastructure to manage the company’s IT environment, business applications, user access, cybersecurity controls, and Odoo system administration. The role is responsible for ensuring the availability, security, and smooth operation of EELAF’s offices, showroom, warehouse, and business teams. This includes IT infrastructure, Microsoft 365, network connectivity, devices, servers, cybersecurity, backup, ERP/CRM systems, and coordination of Odoo customizations with external developers. The successful candidate must be practical, highly organized, and able to manage both day-to-day IT issues and system-improvement projects across different departments. Key Responsibilities IT Infrastructure and User Environment Manage and maintain computers, laptops, printers, scanners, mobile devices, meeting-room equipment, and other company IT assets. Support Windows devices, software installation, user profiles, endpoint performance, patching, antivirus, and troubleshooting. Manage user onboarding, offboarding, email setup, system access, permissions, devices, and IT asset handover. Maintain accurate IT asset registers, software licenses, warranty records, vendor contacts, and maintenance schedules. Provide timely technical support to office, showroom, warehouse, sales, finance, logistics, and management teams. Microsoft 365 and Identity Management Administer Microsoft 365 services, including Microsoft Entra ID, Exchange Online, Outlook, Teams, One Drive, Share Point, user accounts, groups, permissions, and access policies. Manage email accounts, shared mailboxes, distribution lists, mail permissions, and user access requirements. Apply password policies, multi-factor authentication, access controls, and security best practices. Support Microsoft 365 troubleshooting, account recovery, access issues, and collaboration tools. Network, Security, and Connectivity Manage and support LAN, Wi-Fi, switches, routers, firewalls, VPN connections, internet links, and ISP coordination. Troubleshoot network, connectivity, printing, Wi-Fi, remote-access, and site-to-site communication issues. Maintain network documentation, IP plans, device configurations, rack layouts, and connectivity records. Support firewall rules, VPN access, network segmentation, and security controls. Monitor network performance and identify recurring infrastructure issues before they affect business operations. Servers, Backup, and Cybersecurity Support Windows Server environments, Active Directory, Group Policy, shared folders, file permissions, and user access control. Maintain endpoint protection, antivirus, patch management, backup monitoring, and recovery readiness. Monitor backup status for critical business systems and ensure recovery procedures are documented and tested. Support disaster-recovery planning and business-continuity requirements. Apply cybersecurity policies and provide basic user awareness regarding phishing, password security, access control, and safe device usage. Odoo Administration and Business Applications Administer Odoo users, access rights, security groups, approvals, workflows, and system configurations. Support users across Odoo modules such as CRM, Sales, Inventory, Warehouse, POS, Documents, HR, Marketing, and related business workflows. Investigate Odoo issues and determine whether they are caused by user error, configuration, access rights, process gaps, data issues, or customization requirements. Coordinate with internal departments to understand operational needs and document clear system requirements. Prepare change requests, process maps, test scenarios, and acceptance criteria for Odoo customizations. Manage Odoo customization requests with external developers from requirement definition through testing, user acceptance, deployment, and post-deployment follow-up. Review developer deliverables, validate that requested functionality matches business requirements, and ensure changes do not negatively affect existing workflows. Maintain a structured log of Odoo issues, enhancements, priorities, release notes, and pending development tasks. Support Odoo data quality, reporting reliability, user adoption, and process compliance. Coordinate upgrades, testing, user communication, and controlled deployment of new Odoo features or customizations. Ensure no system changes are moved to production without testing, approvals, documentation, and user validation. Internal ELV and Security Systems Support internal CCTV, access control, attendance, networking, and low-current systems across EELAF locations. Coordinate with external vendors for installation, maintenance, troubleshooting, and upgrades when required. Maintain basic documentation for cameras, access-control devices, attendance systems, network-connected security equipment, and related assets. Vendors, Documentation, and Improvement Coordinate with IT vendors, internet providers, hardware suppliers, software providers, Odoo developers, and security-system contractors. Evaluate vendor proposals, follow up on service levels, and ensure issues are resolved within agreed timelines. Maintain IT policies, network diagrams, access records, asset registers, backup logs, issue logs, and system documentation. Identify recurring technology issues and recommend practical improvements to systems, security, business continuity, and employee productivity. Requirements Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Communications Engineering, or a related field. Minimum 5–8 years of experience in IT systems administration, infrastructure support, corporate IT operations, or business applications support. Minimum 2 years of practical experience with Odoo administration, ERP support, Odoo customization coordination, or Odoo functional implementation. Strong practical knowledge of Microsoft 365, Microsoft Entra ID, Exchange Online, Outlook, Teams, One Drive, Share Point, user access, and security permissions. Strong knowledge of Windows operating systems, Windows Server, Active Directory, Group Policy, endpoint security, antivirus, backup, and recovery procedures. Good practical knowledge of networking, switches, routers, firewalls, Wi-Fi, VPN, internet connectivity, and troubleshooting. Good understanding of cybersecurity controls, password policies, MFA, access management, backup practices, and endpoint protection. Strong knowledge of Odoo user roles, access rights, workflows, modules, issue handling, testing, and customization follow-up. Ability to gather requirements from business users and translate them into clear tasks for Odoo developers. Ability to test customizations, conduct user acceptance testing, document issues, and control deployment to production. Working knowledge of CCTV, access control, attendance systems, and network-connected ELV systems is required. Experience supporting multi-location offices, warehouses, showrooms, or distribution businesses is strongly preferred. Strong documentation, vendor-management, troubleshooting, prioritization, and communication skills. Good command of written and spoken English. Microsoft, Cisco, Fortinet, Microsoft 365, Odoo, or cybersecurity certifications are an advantage.

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role summary<br><br>As an Associate Engineer of IT Operations, you will be responsible for configuring and maintaining the company’s IT infrastructure across multiple sites, providing second-line (L2) support, and collaborating with team members to deliver high-quality IT services. You will handle the complete configuration of network devices, including firewalls, and ensure seamless IT operations across stores, warehouses, and other locations. Additionally, you will work closely with L1/L2/L2 IT teams. The Associate Engineer will also contribute to IT projects, troubleshooting, and ensuring the continuous operation of IT systems, including network infrastructure, CCTV systems, and cloud services.<br><br>The Following Experience Is Relevant To Us<br><br>IT Support & Troubleshooting:<br><br>Provide second-line (L2) technical support for hardware, software, and network issues across multiple sites. Diagnose and resolve technical issues escalated from first-line support, ensuring minimal downtime and disruption for end-users. Manage incidents and service requests in the Jira ticketing system following the IT incident management process, ensuring accurate documentation and timely resolution within the SLAs. Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports. Use Slack for real-time communication and coordination with internal teams to resolve incidents and requests quickly and efficiently. Prioritize and escalate issues to L3 as necessary, ensuring prompt and effective resolution to minimize business impact. Communicate Major Incidents (P1/P2) / critical issues to IT leadership and key stakeholders to ensure visibility and awareness. Ensure adherence to ITIL processes, including Incident Management, Request Fulfilment, Problem Management, Change Management, and Asset Management, within the t Mart IT Operations team.<br><br>Network Administration<br><br>Configure and maintain network devices, including firewalls, routers, switches, and Wi-Fi access points, ensuring full operational functionality. Support the management of Active Directory, email accounts, and cloud services. Monitor and troubleshoot internet connectivity, VPN issues, and network performance.<br><br>New Site Deployments & IT Infrastructure Maintenance<br><br>Lead the complete configuration of IT infrastructure for new sites, warehouses, and other locations, ensuring network and systems readiness. Provide full configuration support for network devices, CCTV cameras, POS systems, and other hardware installations. Provide on-ground support for L3 engineers during office setups and remote sites to ensure proper implementation. Travel to multiple sites within the country for support, installations, and troubleshooting as needed. And a valid driving license is required to visit the locations.<br><br>CCTV & Security Systems Support<br><br>Configure, maintain, and troubleshoot CCTV systems, ensuring their operational continuity and security compliance. Ensure proper storage and retrieval of video recordings in line with company guidelines.<br><br>Documentation & Process Improvement<br><br>Maintain accurate IT asset inventory, including network devices. Document troubleshooting guides, system configurations, and best practices to enhance IT support efficiency. Identify areas for process automation and efficiency improvements within IT operations.<br><br>Cross-Team Collaboration & Stakeholder Engagement<br><br>Work closely with IT Operations engineers in different regions, other IT teams (L1/L2/L3), and cross-functional teams. Support IT projects, upgrades, and initiatives aimed at improving infrastructure resilience. Provide guidance and training to end-users on IT policies, procedures, and best practices.<br><br>Skills Required<br><br>Basic knowledge of network infrastructure, with familiarity in working with Fortinet devices for firewall and network setup. Good problem-solving skills to assist in troubleshooting and resolving technical issues effectively. Familiarity with real-time communication platforms like Slack to coordinate support and resolve issues effectively. Understanding of networking fundamentals (TCP/IP, VLANs, DHCP, DNS) and security protocols (firewalls, VPNs, data encryption). Experience with Microsoft 365, Active Directory, and basic knowledge with cloud platforms. Competence in managing CCTV systems, ensuring security, proper installation, and data retention. Ability to work collaboratively with internal teams and vendors to achieve business goals. Ability to work flexible timing and perform after-hours tasks when required. Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Ability to manage time effectively, prioritize tasks, and work independently in a fast-paced, multi-site environment. Problem-solving skills, with the ability to identify issues and work toward solutions. A basic knowledge and understanding of ITIL or IT Service Management practices is desirable.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).2-4 years of experience in IT support, network administrator, or systems administration. Relevant IT certifications (e.g., CCNA, Fortinet NSE, Comp TIA Network+) are highly desirable. Proficiency in troubleshooting Windows and Linux systems, network devices, and security tools. ITIL Foundation Certified (V3 / V4) - Preferred

IT Service Desk Engineer Location: One Kattameya, Cairo (Hybrid) Experience Level: 2+ Years Language Requirement: English (B1 level or higher) Work Model: Hybrid (Office / Remote splits to be discussed)<br>What We Are Looking For Experience: Minimum 2+ years of dedicated experience in an IT Service Desk or Technical Support role. Microsoft 365 administration. Azure Entra ID (User management, groups, password resets). Microsoft Intune (MDM/MAM, device configuration, policies). Language: B1 English level at minimum<br>What We Offer (Perks & Benefits) Flexible Setup: Hybrid work model. Full Coverage: Comprehensive Social, Life, and Medical Insurance. Transportation

???? We’re Hiring – IT Administrator Location: Egypt – Remote – Night Shift / Australian Time Zone<br>About the Role Koinonia Enterprises is looking for an organised and technically capable IT Administrator to join our team and support our Australian operations. This is a hybrid IT and compliance role, combining Microsoft 365 and IT administration with information security, ISO management systems, business process improvement, automation, and the development of tailored internal tools and platforms. The role will primarily focus on Microsoft 365 administration, user and access management, Share Point, IT support, information security and ISO management systems, while also supporting selected business administration and internal systems improvement activities. The position is remote and requires close collaboration with our Australian management and operational teams. The successful candidate must be able to work Australian business hours / Australian time zone.<br>Key Responsibilities• Administer Microsoft 365, including user accounts, mailboxes, licences, permissions and access • Manage Share Point sites, document libraries, security groups and user permissions • Provide first-line IT support and troubleshoot day-to-day technical issues • Maintain appropriate access controls and support information-security requirements • Support information-security controls, access reviews and incident-related activities • Maintain and update ISO policies, procedures, registers and supporting evidence • Support ISO 9001, ISO 14001, ISO 45001 and ISO 27001 management systems • Prepare and organise documentation and evidence for internal and external audits • Track audit findings, corrective actions and compliance requirements through to closure • Maintain company procedures, controlled documents and compliance records • Design and build tailored internal tools and platforms to support business operations and improve efficiency • Develop and maintain automation workflows, internal applications and business tools that reduce manual work and improve process reliability • Improve internal processes and identify opportunities for automation and digitalisation • Support management with selected administrative systems, trackers and reporting tools • Coordinate with external IT/service providers when escalation or specialist support is required<br>What We’re Looking For• Experience in IT administration, systems support or a similar technical support role • Good working knowledge of Microsoft 365 administration • Experience with Share Point administration, permissions and document management • Strong understanding of user access, security permissions and basic information-security practices • Experience with ISO management systems, audits or compliance documentation is highly desirable • ISO 27001 or information-security experience would be a strong advantage • Strong organisational and problem-solving skills • Strong attention to detail • Strong written and spoken English • Ability to communicate professionally with management, employees and external providers • Comfortable working remotely with Australian teams • Ability and willingness to work Australian business hours / night shift from Egypt • Strong Microsoft Excel, Word and general Microsoft Office skills • Ability to manage multiple priorities and follow tasks through to completion with limited supervision • Ability to understand business processes and translate operational needs into practical IT solutions<br>Highly Regarded• Microsoft 365 Administrator experience or certification • ISO 27001 implementation or audit experience • Experience with ISO 9001, ISO 14001 and/or ISO 45001 • Share Point administration experience • Power Automate or other workflow automation experience • Experience building internal tools, dashboards, workflow solutions or lightweight business applications • Basic scripting knowledge, such as Power Shell, Python or similar • Experience with low-code/no-code platforms • Strong technical troubleshooting skills • Experience working within telecommunications, engineering or project-based organisations The Ideal Candidate This role is ideal for someone who combines technical IT capability with strong documentation, compliance, automation and organisational skills. We are looking for someone who can not only administer systems and support users, but also understand business requirements, improve processes, and build practical internal solutions that make day-to-day operations more efficient. The successful candidate will work closely with Koinonia’s management and operational teams in Australia, with specialist escalation and knowledge-transfer support available during the transition period.???? Interested candidates can apply by sending their CV to hr.management@koinoniaenterprises.com.au<br>#Career Opportunities #Job Opportunity #ITAdministrator #Microsoft365 #ISO27001 #Information Security #Share Point #Automation #Power Automate #Internal Tools #ITJobs #Egypt Jobs #Remote Jobs #Koinonia Enterprises

<p>Are you a visionary IT leader ready to shape the technological landscape of a thriving organization? We are seeking an exceptional <strong>IT Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling <strong>on-site</strong> opportunity for a seasoned professional to drive innovation, ensure operational excellence, and lead a talented IT department.</p><p><strong>Overview:</strong> As our IT Manager, you will be the cornerstone of our technology operations, responsible for overseeing all aspects of our information technology infrastructure and services. You will strategize, implement, and manage cutting-edge solutions that empower our business and ensure seamless, secure, and efficient operations. This role is perfect for a proactive problem-solver with a passion for technology and leadership.</p><ul><li><strong>Key Responsibilities:</strong><ul><li><strong>Lead and mentor</strong> a dedicated team of IT professionals, fostering an environment of growth and continuous improvement.</li><li><strong>Oversee the design, implementation, and maintenance</strong> of all IT systems, networks, and infrastructure.</li><li><strong>Develop and enforce IT policies and procedures</strong> to ensure data security, system integrity, and compliance.</li><li><strong>Manage IT projects</strong> from conception to completion, ensuring timely delivery and adherence to budget.</li><li><strong>Evaluate and recommend</strong> new technologies, tools, and methodologies to enhance efficiency and productivity.</li><li><strong>Administer vendor relationships</strong>, negotiating contracts and managing service level agreements.</li><li><strong>Provide strategic input</strong> on technology direction, aligning IT initiatives with overall business objectives.</li><li><strong>Ensure robust cybersecurity measures</strong> are in place and constantly updated to protect company assets.</li></ul></li><li><strong>Skills & Technologies:</strong> You will leverage a comprehensive understanding of <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, and <strong>Computer Science</strong> principles. Expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, <strong>Cybersecurity</strong>, <strong>Project Management</strong>, and <strong>Team Leadership</strong> is crucial. Familiarity with <strong>Cloud Technologies</strong>, <strong>Data Management</strong>, and <strong>Business Continuity Planning</strong> will be highly valued.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional development and career advancement. You will have the chance to spearhead transformative projects, learn emerging technologies, and expand your leadership capabilities within a supportive and forward-thinking environment. Your contributions will directly influence the company's technological roadmap.</li><li><strong>Team & Culture:</strong> Join a collaborative and innovative team where your ideas are valued, and your expertise is celebrated. We believe in empowering our employees and fostering a culture of mutual respect, continuous learning, and shared success.</li><li><strong>Impact:</strong> Your leadership will be pivotal in maintaining our operational stability, enhancing our technological capabilities, and driving the digital transformation of our business. You will directly contribute to our strategic goals and ensure our technology infrastructure is resilient, scalable, and future-proof.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Exceptional Qualifications:</strong><ul><li>A solid academic foundation in <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, or <strong>Computer Science</strong>.</li><li>A minimum of <strong>5-10 years of progressive experience</strong> in IT, with a significant portion in a leadership or managerial capacity.</li><li>Proven expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, and robust <strong>Cybersecurity</strong> practices.</li><li>Demonstrated success in <strong>Project Management</strong>, delivering complex IT initiatives on time and within scope.</li><li>Strong capabilities in <strong>Team Leadership</strong>, inspiring and developing high-performing IT teams.</li><li>Experience with <strong>Vendor Management</strong> and <strong>Budget Management</strong> for IT operations.</li><li>Strategic thinking with the ability to contribute to <strong>Strategic Planning</strong> and align IT with business goals.</li><li>Proficiency in modern technologies, including various <strong>Cloud Technologies</strong> and best practices in <strong>Data Management</strong> and <strong>Business Continuity Planning</strong>.</li><li>A proactive approach to <strong>Technical Support</strong> and problem-solving, ensuring minimal disruption to operations.</li><li>Excellent communication and interpersonal skills, capable of engaging with all levels of an organization.</li></ul></li><li><strong>Career Level Expectations:</strong> This is a <strong>Manager-level</strong> position requiring a leader who is ready to take ownership, drive change, and inspire excellence within their team and across the organization.</li></ul>

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As an IT Manager, you will be responsible and accountable for managing IT Operations for Bayut and dubizzle and supervising the implementation and maintenance of the company's local IT infrastructure. You will work closely with all employees to ensure they can work seamlessly without worrying about IT issues.<br><br>In this role, you will:<br><br>Manage IT Operations for Bayut and dubizzle Manage organizational fiscal years, Capex/Opex planning, forecasting and expense management Proactively identify performance weaknesses and propose solutions Lead teams in problem management, change management and improvement opportunities to reduce incident counts Collaborate with other technical and functional teams to document and support business rules and operating procedures Diagnose and resolve technical issues related to Bayut and dubizzle employees Provide L2 desktop support (Windows/Mac/Linux) Server Administration Set up and configure new laptops and desktops Conduct regular system audits Administer and maintain Wireless access points, VPN and company-issued mobile devices Ensure security and upgrades are applied to desktops and laptops and kept up to date Provide network support and resolve issues with routers and access points Perform support duties, as required, to meet specific operational objectives Provide ongoing guidance, feedback and mentoring support to the team Proactively track, review team performance and provide feedback for improvements Comply and help to maintain quality service by establishing and enforcing the company's standards Identify opportunities for team development and skills advancement<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in Computer Science or a related field Any of the certifications, such as MCSE, MCSA, RHCE, CCNA, or Fortinet<br><br><br>Experience:<br><br>5+ years of experience in IT with a progressive career and at least 1+ years in leading a team Experience in Enterprise Antivirus Solution Experience in managing Active Directory and GPOExperience in managing Firewalls, switches / routers (Preferably Fortinet, Cisco) Experience with various Operating systems, Endpoint Security and Patch management Experience with cloud-based systems and tools Network Management (Cisco Meraki)<br><br><br>Knowledge:<br><br>Familiarity with MDM tools such as Maas360 or Desktop Central is a plus Demonstrated skills in configuring/managing any enterprise-level routers/firewall, such as Cisco, Fortinet and Mikrotik Knowledge of ITIL best practices ITSM knowledge and experience (Preferably Service Now) Proficient with G Suite, Endpoint security, and familiarity with an IT service desk ticketing tool<br><br><br>Skills:<br><br>Strong written and verbal communication, organisational, and problem-solving skills Strong Leadership skills Ability to drive change and adapt quickly<br><br><br>Traits:<br><br>Friendly attitude and the ability to interact with diverse personalities and levels of management<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities <br><br><br>#Egyptdubizzle

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Lead the IT Automation team and delivery across RPA and Ansible.<br> Own the enterprise automation roadmap, strategy, governance, and standards.<br> Identify and prioritize automation opportunities based on value, feasibility, and risk.<br> Lead end-to-end automation initiatives from design through deployment and support.<br> Govern RPA and Ansible platforms, workflows, playbooks, credentials, scheduling, and execution.<br> Drive automation across business processes, infrastructure, configuration, patching, monitoring, and auto-remediation.<br> Develop reusable automation frameworks, components, and best practices.<br> Integrate automation with ITSM, infrastructure, security, monitoring, applications, databases, and APIs.<br> Ensure automation solutions are secure, scalable, documented, tested, and compliant.<br> Monitor performance, troubleshoot complex issues, and continuously improve automation capabilities.<br> Manage the automation pipeline, KPIs, benefits realization, and management reporting.<br> Lead and develop Automation Engineers and evaluate emerging automation and AI technologies.<br> Bachelor’s degree in Computer Science, Engineering, IT, or a related field.<br> Strong experience in enterprise automation and RPA.<br> Hands-on experience with enterprise RPA platforms such as UiPath, Automation Anywhere, or Blue Prism.<br> Strong knowledge of unattended RPA architecture, orchestration, scheduling, queues, and production support.<br> Experience with Ansible Automation Platform and infrastructure automation.<br> Strong scripting skills in Python and/or PowerShell.<br> Experience with REST APIs, databases, file-based, and application integrations.<br> Experience leading automation projects, technical teams, and governance.<br> Experience in enterprise or regulated environments is preferred.<br></span> </div>

JOB DETAILS<br>Company: ELSEWEDY ELECTRIC ODP (October Dry Port) Job Title: IT Infrastructure Section Head Scope: IT Infrastructure Management, Systems & Network Support Department: ITReporting Line: GMJob Location: On-site (6th Of October)<br>Responsibilities:* Manage and monitor all installed systems and infrastructure to ensure high availability and optimal performance.* Manage Microsoft Windows Server-based technologies, including DHCP, DNS, Active Directory (AD DS, ADFS, ADCS), SCCM, SCOM, IIS, Remote Access, File and Storage services, and Print and Document services.* Administer VMware technologies such as v Sphere, v Center, and v SAN to support virtualized environments.* Install, configure, and maintain operating systems, application software, and system management tools.* Develop and maintain backup and redundancy strategies to ensure data integrity and availability.* Contribute to the design of information and operational support systems that align with organizational needs.* Participate in the implementation of new servers and software, assessing their alignment with the agreed scope of work (SOW).* Perform basic network administration tasks for the ODP network and coordinate with governmental authorities as needed.* Provide second-level technical support for ODP systems and collaborate with other governmental authorities to resolve technical issues.* Administer and oversee the CCTV system to maintain surveillance and security operations.* Monitor and follow up on the process and functionality of the OCR system.* Manage EMC Storage systems, including SAN and NAS, to ensure data storage reliability and efficiency.* Administer Microsoft Azure and manage Microsoft 365 & Exchange environments for the organization.* Create and maintain comprehensive documentation for processes, configurations, and troubleshooting related to system administration.* Act as a technical resource for IT projects, providing expertise and support as required.<br>Qualifications:* Bachelor's degree in Computer Science, Information Systems, or a related field.* 8–12 years of progressive experience in IT infrastructure and systems administration, including 2–3 years in a supervisory/team lead capacity.* Hands-on experience with the Windows Server ecosystem (AD DS, ADFS, ADCS, DHCP, DNS, SCCM, SCOM, IIS).* Proven experience administering VMware environments (v Sphere, v Center, v SAN).* Experience managing enterprise storage systems (SAN/NAS – EMC preferred).* Experience with Microsoft 365, Exchange, and Azure administration.* Background in backup and disaster recovery strategy design and implementation.* Microsoft Certified: Windows Server / Azure Administrator Associate (required); VMware VCP – preferred; ITIL Foundation – preferred.* Experience with CCTV and/or OCR systems, and prior exposure to governmental coordination or regulated environments, is a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 15, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<br><ul><li><span>Provide second-level (L2) support to the IT Help Desk for issues related to Network, Active Directory, Security, and Remote Access.</span></li><li><span>Monitor and manage the active ticket queue, ensuring all issues are clearly communicated and documented.</span></li><li><span>Troubleshoot and resolve complex technical incidents within agreed-upon service level agreements (SLAs).</span></li><li><span>Administer user accounts in Active Directory, including modifying user entries and managing group memberships.</span></li><li><span>Utilize internal provisioning tools to manage user access and permissions across various systems.</span></li><li><span>Analyze advanced account logs and technical details in Active Directory, Exchange, and Azure Entra ID to diagnose and resolve access or authentication issues.</span></li><li><span>Maintain a clear understanding of the data flow between HR systems, provisioning tools, and Active Directory to support identity lifecycle management.</span></li><li><span>Perform administration tasks for Lotus Notes/Domino servers.</span></li><li><span>Conduct basic network troubleshooting by leveraging access to network topology information and device configurations.</span></li><li><span>Handle security-related tasks, including the investigation of phishing attempts and the analysis of email headers to identify and mitigate threats.</span></li><li><span>Participate as a key contributor in pilot projects, major changes, and new implementations by providing testing, analysis, and feedback to service owners.</span></li></ul><span><strong>Collaboration &amp; Project Involvement</strong></span><br><ul><li><span>Serve as a primary technical interface and coordinator for OB.</span></li><li><span>Act as the designated IT Customer Success Manager (CSM) for SITA and Orange Poland.</span></li><li><span>Coordinate with Application support teams on escalated issues and the implementation of new policies.</span></li></ul><br>About you<ul><li><span>Experience in 1st level of support is considered a strong asset.</span></li><li><span>Strong analytical, problem-solving, and communication skills.</span></li><li><span>Ability to work collaboratively in a team-oriented environment.</span></li><li><span>Good experience in networks, AD, and Security is a huge plus.</span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

********* Must have IT sales background ***********<br>Job Summary:Responsible for driving revenue growth by managing strategic accounts, acquiring new clients, and expanding Quadra Tech’s portfolio within assigned markets. The role focuses on building long-term client relationships, identifying business opportunities, leading complex sales cycles, and achieving assigned sales targets. This position requires strong consultative selling skills, technical understanding of IT solutions, and the ability to manage high-value enterprise accounts.<br>Job Description:Achieve and exceed annual and quarterly sales targets. Develop and execute strategic account plans. Identify new business opportunities within existing and potential clients. Lead the full sales cycle from prospecting to closing deals. Prepare commercial proposals, tenders, and pricing strategies. Build and maintain strong, long-term client relationships. Act as the main point of contact for key accounts. Conduct regular business reviews with clients. Ensure high customer satisfaction and retention. Expand Quadra Tech’s footprint in government, enterprise, and private sectors. Identify cross-selling and upselling opportunities. Monitor market trends and competitor activities. Develop strong pipeline management and forecasting accuracy. Coordinate with technology vendors and partners. Negotiate pricing and commercial terms. Maintain strong relationships with key vendors (e.g., infrastructure, cybersecurity, software providers). Work closely with Presales, Technical, and Project teams to design tailored solutions. Coordinate with Finance for payment follow-ups and credit management. Provide regular sales reports and forecasts to management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.7–10+ years of experience in IT sales or technology solutions sales. Proven track record of achieving high revenue targets. Experience handling enterprise and government accounts is preferred. Strong understanding of IT infrastructure, cybersecurity, networking, or enterprise solutions. Ability to understand technical proposals and translate them into business value. Excellent negotiation and closing skills. Strong communication and presentation skills. Strategic thinking and consultative selling approach. Strong financial and commercial awareness. Ability to manage large, complex deals. Leadership skills and ability to mentor junior sales team members. Results-driven and target-oriented. High level of professionalism. Strong relationship-building skills. Ability to work under pressure and meet deadlines.

About the Role<br>We are seeking a highly skilled and results-oriented IT Infrastructure & Service Management Specialist to join our Information Technology team. This role is responsible for ensuring the stability, security, availability, and continuous improvement of the organization's IT infrastructure while delivering high-quality IT services aligned with business objectives. The successful candidate will possess strong technical expertise across infrastructure, networking, cloud platforms, virtualization, and IT Service Management (ITSM). This position requires a proactive professional with excellent analytical, communication, and problem-solving skills who can effectively manage enterprise infrastructure, support business-critical systems, and drive operational excellence.<br>Key Responsibilities:<br>Infrastructure Administration<br>Administer, monitor, maintain, and optimize enterprise IT infrastructure, ensuring maximum system availability and performance. Install, configure, upgrade, and maintain Windows Server, Linux, and other enterprise server operating systems. Manage Active Directory, Group Policy, DNS, DHCP, file services, and other core infrastructure services. Perform system health monitoring, capacity planning, performance tuning, and preventive maintenance. Develop and maintain infrastructure documentation, technical procedures, and operational standards. Ensure infrastructure compliance with organizational security policies and industry best practices.<br>Network Administration Configure, administer, and troubleshoot enterprise routing and switching environments. Monitor network performance and proactively resolve connectivity, latency, and performance issues. Manage LAN, WAN, VPN, wireless infrastructure, and network segmentation. Support firewall configurations, network security policies, and secure remote connectivity. Participate in network architecture planning and infrastructure expansion projects.<br>Cloud Infrastructure Management<br>Deploy, administer, and optimize cloud environments across Microsoft Azure, Amazon Web Services (AWS), and Oracle Cloud Infrastructure (OCI). Manage cloud resources, virtual networks, storage, identity management, backup, and disaster recovery solutions. Monitor cloud performance, availability, utilization, and cost optimization. Implement cloud governance, security controls, and operational best practices. Support cloud migration and digital transformation initiatives.<br>Virtualization & Data Center Operations Administer VMware and Microsoft Hyper-V virtualization platforms. Manage virtual machines, storage, resource allocation, clustering, snapshots, and backups. Optimize virtualization environments to improve scalability, resilience, and operational efficiency. Support business continuity and disaster recovery strategies.<br>IT Service Management<br>Lead the daily operation of IT Service Management processes in accordance with ITIL best practices. Manage customer-focused ticketing systems while ensuring compliance with established Service Level Agreements (SLAs). Monitor incident, problem, request, change, and asset management activities. Analyze recurring incidents and implement long-term corrective and preventive solutions. Develop service reports, KPIs, dashboards, and operational metrics for management. Drive continual service improvement initiatives across the IT organization.<br>Security & Compliance<br>Implement infrastructure security standards, policies, and controls. Monitor system vulnerabilities and coordinate remediation activities. Support endpoint protection, identity management, access control, and security auditing. Participate in disaster recovery planning, backup validation, and business continuity testing. Ensure compliance with organizational governance, regulatory requirements, and cybersecurity standards.<br>Project Delivery<br>Participate in infrastructure implementation, upgrade, migration, and modernization projects. Collaborate with vendors, external partners, and internal stakeholders throughout project lifecycles. Provide technical recommendations to improve infrastructure reliability, scalability, and operational efficiency. Evaluate emerging technologies and recommend suitable solutions aligned with business objectives.<br>Technical Support<br>Provide advanced (Level 2/Level 3) technical support for infrastructure-related incidents. Troubleshoot complex hardware, software, networking, virtualization, and cloud-related issues. Mentor junior IT staff and provide technical guidance when required. Maintain high levels of customer satisfaction through timely issue resolution and effective communication.<br>Qualifications:<br>Education<br>Bachelor's degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related discipline.<br>Professional Experience<br>Proven experience in enterprise IT infrastructure administration and technical support. Demonstrated experience managing Windows Server and Linux environments. Strong practical experience with enterprise networking, including routing, switching, TCP/IP, VLANs, VPNs, DNS, and DHCP. Hands-on experience administering Microsoft Azure, AWS, and Oracle Cloud Infrastructure. Practical experience with VMware and Hyper-V virtualization platforms. Experience managing enterprise backup and disaster recovery solutions. Experience supporting enterprise security technologies and infrastructure. Demonstrated experience administering customer-focused IT Service Management and ticketing platforms. Experience participating in enterprise infrastructure implementation and migration projects.<br>Required Technical Skills<br>Windows Server Administration Linux Administration Active Directory & Group Policy DNS, DHCP, TCP/IPRouting & Switching LAN/WAN Technologies VPN Technologies VMware Microsoft Hyper-VMicrosoft Azure Amazon Web Services (AWS) Oracle Cloud Infrastructure (OCI) Infrastructure Monitoring Backup & Disaster Recovery Endpoint Security Microsoft 365 Administration IT Service Management (ITSM) Enterprise Ticketing Systems Power Shell or Bash scripting is considered an advantage.<br>Certifications<br>The following certifications are highly desirable:ITIL Level 3 Service Management Framework Microsoft Certified (Azure) AWS Certified Oracle Cloud Infrastructure Certification VMware Certified Professional (VCP) Cisco CCNA or CCNP (preferred) Microsoft Windows Server Certifications (preferred)<br>Competencies<br>The successful candidate should demonstrate the following competencies:Customer Focus Teamwork and Collaboration Communication and Influencing Executing with Excellence Analytical Thinking Problem Solving Accountability Planning and Organization Adaptability and Continuous Learning Decision Making Results Orientation Time Management<br>Language Requirements<br>English: Fluent Arabic: Fluent or Professional Working Proficiency

Business Development Specialist<br>Full-time Job Summary We are looking for a motivated and results-driven Business Development Specialist to join our growing IT services company. The ideal candidate will be responsible for identifying new business opportunities, generating qualified leads, building strong client relationships, and driving revenue growth by promoting our IT solutions and services. Key Responsibilities Identify and develop new business opportunities through networking, cold outreach, referrals, and digital channels. Generate and qualify leads to build a strong sales pipeline. Schedule and conduct meetings with potential clients to understand their business needs. Present and promote the company's IT services and solutions, including software development, cloud services, cybersecurity, IT consulting, managed services, and digital transformation solutions. Prepare proposals, quotations, and presentations tailored to client requirements. Negotiate commercial terms and close new business deals. Build and maintain long-term relationships with clients and strategic partners. Collaborate with technical and delivery teams to ensure proposed solutions meet customer expectations. Monitor market trends, competitor activities, and emerging technologies. Maintain accurate records of sales activities, opportunities, and forecasts using CRM tools. Achieve monthly and quarterly sales targets and KPIs. Represent the company at industry events, exhibitions, and networking opportunities. Required Qualifications Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.2–5 years of experience in business development, B2B sales, or account management within an IT services or technology company. Strong understanding of IT services and technology solutions. Excellent communication, presentation, and negotiation skills. Proven track record of achieving sales targets. Experience using CRM platforms (e.g., Salesforce, Hub Spot, Zoho CRM, or Microsoft Dynamics). Strong networking and relationship-building abilities. Self-motivated with excellent time management and organizational skills. Proficiency in Microsoft Office Suite. Preferred Qualifications Experience selling software development, cloud solutions, ERP, AI, cybersecurity, or managed IT services. Existing network of corporate clients. Knowledge of consultative selling and solution selling methodologies. Key Skills Business Development Lead Generation B2B Sales Client Relationship Management IT Services Sales Proposal Preparation Negotiation Communication & Presentation Market Research Pipeline Management CRM Management Strategic Thinking