JavaScript Jobs in Egypt

Business Development Specialist<br>Full-time Job Summary We are looking for a motivated and results-driven Business Development Specialist to join our growing IT services company. The ideal candidate will be responsible for identifying new business opportunities, generating qualified leads, building strong client relationships, and driving revenue growth by promoting our IT solutions and services. Key Responsibilities Identify and develop new business opportunities through networking, cold outreach, referrals, and digital channels. Generate and qualify leads to build a strong sales pipeline. Schedule and conduct meetings with potential clients to understand their business needs. Present and promote the company's IT services and solutions, including software development, cloud services, cybersecurity, IT consulting, managed services, and digital transformation solutions. Prepare proposals, quotations, and presentations tailored to client requirements. Negotiate commercial terms and close new business deals. Build and maintain long-term relationships with clients and strategic partners. Collaborate with technical and delivery teams to ensure proposed solutions meet customer expectations. Monitor market trends, competitor activities, and emerging technologies. Maintain accurate records of sales activities, opportunities, and forecasts using CRM tools. Achieve monthly and quarterly sales targets and KPIs. Represent the company at industry events, exhibitions, and networking opportunities. Required Qualifications Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.2–5 years of experience in business development, B2B sales, or account management within an IT services or technology company. Strong understanding of IT services and technology solutions. Excellent communication, presentation, and negotiation skills. Proven track record of achieving sales targets. Experience using CRM platforms (e.g., Salesforce, Hub Spot, Zoho CRM, or Microsoft Dynamics). Strong networking and relationship-building abilities. Self-motivated with excellent time management and organizational skills. Proficiency in Microsoft Office Suite. Preferred Qualifications Experience selling software development, cloud solutions, ERP, AI, cybersecurity, or managed IT services. Existing network of corporate clients. Knowledge of consultative selling and solution selling methodologies. Key Skills Business Development Lead Generation B2B Sales Client Relationship Management IT Services Sales Proposal Preparation Negotiation Communication & Presentation Market Research Pipeline Management CRM Management Strategic Thinking

<p><h4>Position summary</h4> <p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train and instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems and issues related to computer hardware, software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p> <p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and Point of Sale (POS) systems. Move up and down stairs and ramps. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 2 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

أولاً: الدعم الفني<br>تقديم الدعم الفني لمستخدمي الشركة وحل المشكلات التقنية اليومية.<br>تركيب وإعداد أجهزة الحاسب الآلي والطابعات والماسحات الضوئية.<br>تثبيت وتحديث أنظمة التشغيل والبرامج المختلفة.<br>متابعة طلبات الدعم الفني وتوثيقها وإغلاقها بعد الحل.<br>ثانياً: إدارة الأجهزة والشبكات<br>صيانة أجهزة الكمبيوتر واللابتوب والأجهزة الطرفية.<br>متابعة أداء الشبكات الداخلية والاتصال بالإنترنت.<br>إعداد وربط المستخدمين بالشبكة والطابعات المشتركة.<br>متابعة أجهزة الشبكات مثل الراوترات والسويتشات ونقاط الاتصال.<br>ثالثاً: إدارة الأنظمة والبرامج<br>إنشاء وإدارة حسابات المستخدمين والبريد الإلكتروني.<br>متابعة النسخ الاحتياطي للبيانات واستعادتها عند الحاجة.<br>تحديث الأنظمة والتطبيقات بشكل دوري.<br>التأكد من سلامة قواعد البيانات والملفات المشتركة.<br>رابعاً: أمن المعلومات<br>تطبيق سياسات أمن المعلومات المعتمدة بالشركة.<br>تثبيت وتحديث برامج الحماية ومكافحة الفيروسات.<br>متابعة صلاحيات المستخدمين ومنع الوصول غير المصرح به.<br>الإبلاغ عن أي مخاطر أو حوادث أمنية تقنية.<br>خامساً: التقارير والتطوير<br>إعداد تقارير دورية عن الأعطال والصيانة.<br>حصر الأصول التقنية وتحديث سجلاتها.<br>تقديم مقترحات لتحسين البنية التحتية التقنية.<br>المشاركة في تنفيذ المشاريع التقنية الجديدة.

We're Hiring: IT Application Manager – WMSAre you an experienced IT Application Manager with strong expertise in Infor WMS and a background in the logistics industry? We'd love to hear from you! Key Requirements:Bachelor's degree in Computer Science, Information Technology, or a related field.5+ years of experience in IT application management, with a strong focus on Infor WMS. Proven experience working in logistics, warehousing, or supply chain environments. Strong knowledge of WMS implementation, configuration, integration, and support. Experience with ERP/WMS integrations and SQL databases. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication and stakeholder management abilities. Experience managing application upgrades, incidents, and change requests. Key Responsibilities:Manage and support the Infor WMS application to ensure high availability and optimal performance. Lead system enhancements, upgrades, and implementation projects. Collaborate with business users to gather requirements and optimize warehouse processes. Coordinate with vendors and internal IT teams to resolve application issues. Monitor application performance and ensure system security, stability, and compliance. Maintain application documentation, workflows, and technical specifications. Support integrations between WMS, ERP, and other business systems.???? Location: Industrial Area - 6th of october

********* Must have IT sales background ***********<br>Job Summary:Responsible for driving revenue growth by managing strategic accounts, acquiring new clients, and expanding Quadra Tech’s portfolio within assigned markets. The role focuses on building long-term client relationships, identifying business opportunities, leading complex sales cycles, and achieving assigned sales targets. This position requires strong consultative selling skills, technical understanding of IT solutions, and the ability to manage high-value enterprise accounts.<br>Job Description:Achieve and exceed annual and quarterly sales targets. Develop and execute strategic account plans. Identify new business opportunities within existing and potential clients. Lead the full sales cycle from prospecting to closing deals. Prepare commercial proposals, tenders, and pricing strategies. Build and maintain strong, long-term client relationships. Act as the main point of contact for key accounts. Conduct regular business reviews with clients. Ensure high customer satisfaction and retention. Expand Quadra Tech’s footprint in government, enterprise, and private sectors. Identify cross-selling and upselling opportunities. Monitor market trends and competitor activities. Develop strong pipeline management and forecasting accuracy. Coordinate with technology vendors and partners. Negotiate pricing and commercial terms. Maintain strong relationships with key vendors (e.g., infrastructure, cybersecurity, software providers). Work closely with Presales, Technical, and Project teams to design tailored solutions. Coordinate with Finance for payment follow-ups and credit management. Provide regular sales reports and forecasts to management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.7–10+ years of experience in IT sales or technology solutions sales. Proven track record of achieving high revenue targets. Experience handling enterprise and government accounts is preferred. Strong understanding of IT infrastructure, cybersecurity, networking, or enterprise solutions. Ability to understand technical proposals and translate them into business value. Excellent negotiation and closing skills. Strong communication and presentation skills. Strategic thinking and consultative selling approach. Strong financial and commercial awareness. Ability to manage large, complex deals. Leadership skills and ability to mentor junior sales team members. Results-driven and target-oriented. High level of professionalism. Strong relationship-building skills. Ability to work under pressure and meet deadlines.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced IT Manager to oversee IT operations, ensure service excellence, and maintain the stability of business-critical systems. The ideal candidate will have strong expertise in IT operations, incident management, Root Cause Analysis (RCA), CRM systems, SLA management, and on-site technical support. This role requires excellent problem-solving skills, leadership abilities, and a customer-focused mindset to ensure seamless IT service delivery. Key Responsibilities Manage day-to-day IT operations and ensure high availability of IT services. Lead incident management activities, ensuring timely resolution of critical issues. Conduct Root Cause Analysis (RCA) for recurring incidents and implement preventive actions. Monitor and maintain Service Level Agreements (SLAs), ensuring compliance with agreed service targets. Administer, support, and optimize CRM systems to meet business requirements. Provide and oversee on-site technical support for hardware, software, network, and end-user issues. Coordinate with internal teams and external vendors for issue resolution and service delivery. Monitor system performance and implement continuous improvements to enhance operational efficiency. Develop and maintain IT policies, procedures, and documentation. Manage IT assets, licenses, and infrastructure. Prepare operational reports, incident summaries, SLA performance reports, and management dashboards. Lead, mentor, and support IT support teams to ensure high-quality service delivery. Ensure compliance with organizational security standards and IT best practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong knowledge of IT Operations Management.</li><li>Hands-on experience in Incident Management and Problem Management.</li><li>Expertise in conducting Root Cause Analysis (RCA).</li><li>Experience working with CRM platforms (e.g., Salesforce, Microsoft Dynamics, Zoho CRM, or similar).</li><li>Strong understanding of SLA monitoring and service delivery metrics.</li><li>Experience providing on-site IT support in enterprise environments.</li><li>Knowledge of ITIL framework and IT Service Management (ITSM) best practices.</li><li>Familiarity with Windows Server, Active Directory, Microsoft 365, networking, and system administration.</li><li>Excellent analytical, troubleshooting, and decision-making skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Ability to prioritize multiple tasks in a fast-paced environment.</li><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>4 6 years of experience in IT Operations or IT Infrastructure, with experience in a leadership or supervisory role.</li><li>ITIL Foundation certification is preferred.</li><li>Microsoft, Cisco, or other relevant technical certifications are a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide first-line technical support for end users via ticketing systems, phone, chat, and email. Troubleshoot and resolve Microsoft Windows operating system issues. Support and troubleshoot Microsoft 365 applications, including Outlook, Teams, OneDrive, and Office applications. Diagnose and resolve software-related incidents and application issues. Perform basic network troubleshooting and connectivity diagnostics. Escalate complex issues to second-line support teams when required. Document incidents, troubleshooting steps, and resolutions accurately within the ticketing system. Follow IT service management processes and SLA requirements. Assist users with account-related issues, access requests, and basic system configurations. Provide excellent customer service and maintain effective communication throughout the support process. Work efficiently in a fast-paced environment while managing multiple tasks and applications simultaneously.</p><p><strong>Technical Skills</strong></p><p><strong>Operating Systems</strong> Strong knowledge of Microsoft Windows environments. Windows troubleshooting and end-user support.</p><p><strong>Microsoft 365</strong> Microsoft Outlook troubleshooting. Microsoft Office applications support. Microsoft Teams and OneDrive basic support. Microsoft 365 user administration fundamentals.</p><p><strong>Networking</strong> Network fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi, LAN/WAN). Basic network troubleshooting and connectivity diagnostics.</p><p><strong>Cloud Technologies</strong> Basic understanding of Microsoft Azure and cloud computing concepts. Familiarity with cloud environments and identity management fundamentals.</p><p><strong>Software Support</strong> Software installation, configuration, troubleshooting, and maintenance. Application support and issue resolution.</p><p><strong>Soft Skills</strong> Strong verbal and written communication skills. Excellent customer service and user support skills. Strong troubleshooting and analytical thinking abilities. Ability to work under pressure and manage multiple priorities. Ability to work on multiple applications and tasks simultaneously. Strong teamwork and collaboration skills. Attention to detail and commitment to service quality.</p><p><strong>Preferred Skills</strong> Familiarity with ITSM tools such as Jira Service Management, or similar ticketing systems. Basic knowledge of azure and user account management. Understanding of ITIL concepts and Service Desk best practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are seeking a motivated and customer-focused Service Desk Analyst (L1 Support) to provide first-line technical support to end users. The successful candidate will be responsible for troubleshooting hardware, software, network, and Microsoft-related issues while delivering excellent customer service and ensuring timely resolution of incidents and service requests.</p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field</li><li>Equivalent practical experience considered in lieu of formal education</li><li>0 - 2 years of experience in a Service Desk, Help Desk, or IT Support role</li><li>Hands-on experience supporting Microsoft Windows environments</li><li>Experience with Microsoft 365 applications (Outlook, Teams, OneDrive, Office)</li><li>Exposure to ticketing systems and ITSM workflows</li></ul><p></p></section>

Company Description Saudi Firmness is an investment company based in Cairo, Egypt, focused on driving growth across sectors such as Oil and Gas, Energy, Construction, Pharmaceuticals, and Heavy Steel Fabrication. The company serves as the technical office support for Emkan Holding, a well-established Saudi Arabian group with over fifty years of experience, providing a strong foundation of trust and expertise. Saudi Firmness emphasizes responsible and sustainable growth, actively supporting eco-friendly projects that create long-term value for communities. A professional, quality-driven team delivers reliable products and services to a diverse customer base. The organization offers opportunities for talent to contribute to impactful projects while helping shape a more sustainable future.<br>* Mandatory Requirements:-ITIL Certification (Foundation or higher)-Experience working within a structured IT environment is preferred-Experience with vendor coordination and operational governance is an advantage-Strong understanding of IT operations and governance- Experience in IT policies, procedures, and compliance-Understanding of access management and segregation of duties-Experience in vendor and contract coordination-Strong documentation, follow-up, and organizational skills -Strong understanding of IT operations and service management-Ability to develop and maintain policies and procedures-Good understanding of risk management concepts-Strong organizational and documentation skills- Good communication and stakeholder coordination abilities-Analytical and problem-solving mindset-Ability to manage multiple priorities and follow-up activities* Preferred:- Knowledge or awareness of:o ISO 20000 o ISO 27001o IT Governance framework- Experience with ITSM / Service Desk systems- Understanding of cybersecurity governance concepts- Experience in IT audit or compliance environments* Educational Background: Bachelor’s degree in:-Information Technology -Computer Science -Information Systems or related field Years of Experience: 4+ years of experience in o IT operationso IT governanceo IT Complianceo IT risk management or related fields * Technical Knowledge:-IT governance and operational processes-IT service management concepts-Vendor and contract management-Access management and segregation of duties-Operational risk and compliance practices-Basic understanding of cybersecurity governance concepts Certifications (Mandatory):-ITIL Certification (Foundation or higher)* Nice to Have-ISO 27001 awareness or certification-ISO 20000 awareness or certification-ITSM-related certification Sers. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and external auditors. Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field; relevant certifications (e.g., CISA, CRISC, CISSP, ISO 27001 Lead Implementer/Auditor) are an advantage. Experience working in or with investment, industrial, or energy-related sectors is a plus. High level of integrity, attention to detail, and commitment to continuous improvement in IT governance, risk

About UsBGTS is a software and technology solutions company with over 1,800 professionals and 25+ years of experience. Through engineering expertise and industry insight, our international offices deliver tailored solutions, enabling clients worldwide to achieve their business goals with flexibility, speed, and impactful results.<br>Responsibilities Provide 2nd and 3rd level support for SAP SCM and EWM incidents and problem management. Participate in a 24/7 on-call duty rotation as aligned with Service Operation Management (SOM). Ensure continuous operation of business processes and resolve critical system issues within agreed SLAs. Design blueprints and technical specifications for SAP SCM/EWM custom developments and system enhancements. Build, customize, and deliver IT solutions triggered by incidents, change requests, problems, or new projects. Coordinate internal developers, external consultants, and key stakeholders to deliver work packages on time. Partner with business key users for testing, quality assurance, deployment, and end-user sign-off. Create, update, and centralize technical documentation and training materials.<br>Requirements Strong technical and functional knowledge of SAP SCM and SAP EWM modules. Proven track record in 2nd and 3rd level IT application support and incident/problem management. Hands-on experience in drafting functional/technical specifications, testing, and steering external vendors or developer teams. Willingness to participate in a 24/7 on-call support rotation. Excellent stakeholder management skills to act as the primary contact person between IT and business teams. Ability to create clear system documentation and deliver structured training to colleagues and key users.

<p>Are you a budding tech enthusiast ready to launch your career in the dynamic world of Information Technology? Do you thrive on solving puzzles and helping others? Then prepare to join an exceptional team as our new <strong>IT Help Desk Technician</strong>! We are seeking a passionate and driven individual to be the first line of support for our users, ensuring smooth operations and a seamless technological experience. This is an incredible opportunity to kickstart your professional journey <strong>on-site</strong> in <strong>Giza, Egypt</strong>.</p><p><strong>What You'll Be Doing to Make an Impact:</strong></p><ul><li><strong>First-Line Support:</strong> Be the go-to person for all technical inquiries, providing prompt and professional assistance to users.</li><li><strong>Troubleshooting Wizard:</strong> Diagnose and resolve a wide range of hardware and software issues, from basic connectivity problems to application errors.</li><li><strong>System Setup & Maintenance:</strong> Assist with the installation, configuration, and maintenance of workstations, peripherals, and software applications.</li><li><strong>User Empowerment:</strong> Guide users through technical processes, offering clear instructions and best practices to enhance their digital literacy.</li><li><strong>Documentation & Knowledge Sharing:</strong> Meticulously record incidents, solutions, and procedures to build a robust knowledge base for the team and future reference.</li></ul><p><strong>Skills & Technologies You'll Master:</strong></p><p>You'll get hands-on experience with core IT principles and tools, including a strong foundation in <strong>Computer Science</strong> and <strong>Information Technology (IT)</strong>. Your day-to-day will involve honing your <strong>Technical Support</strong> and <strong>Troubleshooting</strong> capabilities, all while delivering exceptional <strong>Customer Service</strong>. You'll delve into <strong>Networking Basics</strong>, manage various <strong>Operating Systems (Windows/macOS)</strong>, and perfect your skills in <strong>Hardware/Software Installation</strong>. Strong <strong>Problem Solving</strong> and clear <strong>Communication</strong> are key, supported by your proficiency in the <strong>Microsoft Office Suite</strong>.</p><p><strong>Growth Opportunities:</strong></p><p>This isn't just a job; it's a launchpad! As an <strong>Entry Level</strong> professional, you'll have unparalleled opportunities to grow your technical expertise, take on new challenges, and explore various career paths within IT. We are committed to your professional development and provide a supportive environment for continuous learning and advancement.</p><p><strong>Our Team & Culture:</strong></p><p>Join a collaborative and supportive team where your contributions are valued, and your growth is encouraged. We foster a culture of innovation, problem-solving, and mutual respect, ensuring you feel empowered to make a real difference every day.</p><p><strong>Requirements</strong></p><ul><li><strong>Academic Foundations:</strong> A foundational understanding of <strong>Computer Science</strong> and <strong>Information Technology (IT)</strong> principles.</li><li><strong>Experience Level:</strong> This is a fantastic opportunity for an <strong>Entry Level</strong> professional with <strong>0-1 years of experience</strong> in a related field or a strong desire to begin a career in IT support.</li><li><strong>Essential Technical Acumen:</strong><ul><li>Demonstrated aptitude for <strong>Technical Support</strong> and <strong>Troubleshooting</strong>.</li><li>Basic familiarity with <strong>Networking Basics</strong> and common <strong>Operating Systems (Windows/macOS)</strong>.</li><li>Ability to perform <strong>Hardware/Software Installation</strong> and configuration.</li><li>Proficiency with the <strong>Microsoft Office Suite</strong>.</li></ul></li><li><strong>Key Soft Skills:</strong><ul><li>Exceptional <strong>Customer Service</strong> orientation with a patient and helpful demeanor.</li><li>Strong <strong>Problem Solving</strong> abilities, eager to tackle technical challenges.</li><li>Excellent verbal and written <strong>Communication</strong> skills to clearly explain technical concepts.</li></ul></li><li><strong>Career Level:</strong> An ambitious and dedicated <strong>Entry Level</strong> candidate ready to dive into the world of IT.</li></ul>

Job Summary: To analyze and monitor information systems incidents that may cause operational losses, assess related risks and KPIs, and provide recommendations to mitigate and prevent future incidents. Job Responsibilities:Analyze and monitor operational incidents by identifying root causes, recurrence, impact, losses, and the effectiveness of corrective actions. Maintain and ensure the accuracy of the operational loss database, coordinating with branches and central departments to correct incomplete or inaccurate incident records. Review and reconcile operational incident data with Internal Audit and Operations findings to ensure data completeness and accuracy. Develop and monitor Key Risk Indicators (KRIs), analyze breaches of approved thresholds, identify root causes, and recommend corrective actions Prepare regular reports (monthly, quarterly, and annual) covering operational incidents, losses, KRIs, branch performance, and recommendations for management. Evaluate branch performance in monitoring, recording, and addressing operational risks, and present the results to the direct manager. Perform any other duties assigned by the Direct Manager / Head of Department. Job Qualifications:A relevant university degree, preferably in Accounting, Business Administration, Information Systems, or an equivalent field. Training courses in Information Systems are preferred. Minimum one year of experience.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Think insurance is boring? Think again.</strong><br>Trufla Technology is a multinational Canadian company and the first of its kind – we offer a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and API’s, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance.&nbsp;<br><strong>Trufla is leading a digital revolution</strong> that will transform the insurance industry! We’re growing fast, and we’re looking for visionaries to join our team of innovators and disruptors at our Cairo offices.&nbsp;<br>It’s our goal for Trufla to be the <strong>BEST place to work</strong>. A great corporate culture is one of our top priorities.<br><strong>Main Benefits:</strong><br><ul><li>Competitive Salary</li><li>Health Insurance</li><li>Gym Membership</li><li>Flexible Working Hours</li><li>Continuing Education Opportunities</li><li>Work from home</li><li>Team Building Activities</li><li>Milestone celebrations – work anniversaries, birthday celebrations, etc.</li></ul><strong>About the Role</strong><br>As Senior IT Specialist, you are the technical backbone of Trufla's day-to-day IT operations. You are an experienced, well-rounded IT professional who can handle complex technical issues independently, support junior team members, and work confidently across the tools and platforms that power Trufla's infrastructure.<br>This role is hands-on — you'll be the go-to person for escalated support, system administration, and ensuring our endpoints, identities, and core services are running smoothly and securely. You bring enough experience to work with minimal supervision and enough initiative to proactively identify and fix problems before they become incidents.<br><strong>Responsibilities</strong><br><strong>Technical Support &amp; Troubleshooting</strong><br><ul><li>Serve as the escalation point for complex technical issues that go beyond Tier 1 support</li><li>Perform onsite and remote diagnosis, analysis, and resolution of workstation, hardware, software, and network problems</li><li>Install, configure, test, maintain, and monitor end-user workstations, peripherals, and telephony equipment</li><li>Accurately document all hardware/software issues, resolutions, and asset changes</li><li>Liaise with third-party vendors and support teams as needed for issue resolution</li></ul><strong>Systems &amp; Platform Administration</strong><br><ul><li>Administer and support <strong>Microsoft 365</strong> services including Exchange Online, Teams, SharePoint, and OneDrive</li><li>Manage user accounts, groups, licenses, and policies in <strong>Microsoft Entra ID (Azure AD)</strong></li><li>Support endpoint management and compliance using <strong>Microsoft Intune</strong> — device enrollment, configuration profiles, compliance policies, and app deployment</li><li>Maintain asset records and device lifecycle tracking in <strong>Snipe-IT</strong></li><li>Support and maintain <strong>OpenVPN</strong> and remote access configurations for staff</li><li>Assist in managing cloud infrastructure components and connectivity (AWS, GCP, or Azure as applicable)</li><li>Contribute to the maintenance of network infrastructure including switches, routers, and firewalls</li></ul><strong>Security &amp; Compliance</strong><br><ul><li>Apply and enforce endpoint security standards, access control policies, and data handling procedures</li><li>Collaborate with the Country Manager on the implementation of SOC 2 compliance controls</li><li>Monitor systems for security events, anomalies, and vulnerabilities; escalate findings appropriately</li><li>Assist in executing and following up on penetration testing activities</li><li>Contribute to security awareness efforts and internal training delivery</li><li>Maintain familiarity with security frameworks including SOC 2, ISO 27001, and CIS Controls</li></ul><strong>Process &amp; Knowledge Management</strong><br><ul><li>Maintain up-to-date IT documentation including runbooks, knowledge base articles, and configuration records</li><li>Mentor junior IT team members and contribute to their technical growth</li><li>Participate in the on-call rotation for after-hours and weekend critical support</li><li>Assist in handling MAC (move, add, change) requests submitted by line managers</li></ul><strong>Qualifications</strong><br><ul><li>College diploma or university degree in Computer Science, Information Technology, or a related field</li><li><strong>3–5 years of hands-on experience</strong> in an IT support or systems administration role</li><li>Proficient in <strong>Microsoft 365 administration</strong> — Exchange Online, Teams, SharePoint, Entra ID, Intune</li><li>Experience with <strong>endpoint management tools</strong> (Microsoft Intune, Snipe-IT, or equivalent)</li><li>Working knowledge of <strong>VPN technologies</strong> (OpenVPN or similar)</li><li>Familiarity with <strong>cloud platforms</strong> such as AWS or GCP (basic administration and access management)</li><li>Understanding of IT security fundamentals and exposure to compliance frameworks (SOC 2, ISO 27001, CIS Controls)</li><li>Sound knowledge of PC hardware, networking concepts, and mobile device management</li><li>Experience with ticketing systems and ITSM processes</li><li>Able to read and understand technical manuals, procedural documentation, and OEM guides</li></ul><strong>Personal Attributes</strong><br><ul><li>Technically strong and self-sufficient — can troubleshoot and resolve complex issues independently</li><li>Clear and professional communicator in English, both written and verbal</li><li>Team player who actively supports colleagues and contributes to shared goals</li><li>Proactive and organized — identifies problems before they escalate</li><li>Reliable and accountable with a high attention to detail</li><li>Adaptable in a fast-paced environment with shifting priorities</li><li>Curious and self-driven — stays current on relevant technologies and best practices</li></ul><strong>Working Conditions</strong><br><ul><li>Sitting for extended periods of time</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and peripherals</li><li>Occasional lifting and transporting of moderately heavy objects such as computers and peripherals</li><li>Availability for periodic on-call after-hours support</li></ul><em>Trufla Technology is an equal opportunity employer and is committed to all forms of diversity in the workplace. </em><strong><em>All qualified individuals are encouraged to apply</em></strong><em>.</em><br>*<strong>After applying, complete your application by taking the required assessment below:</strong><br><span>https://app.testgorilla.com/s/6tcpu6p3</span><br> </div>

Company Description: Da3m Integrated Solutions (Da3m - دعم) is a trusted technology partner delivering innovative IT, cybersecurity, and technical support services that help organisations build secure, connected, and efficient digital environments. The company specialises in cybersecurity, network infrastructure, cloud solutions, VoIP and unified communications, data protection, surveillance systems, and managed IT and technical support services. Its mission is to empower businesses with reliable, scalable, and future-ready technologies that enhance productivity, strengthen security, and support sustainable growth. By combining strong technical expertise with a customer-focused approach, Da3m enables organizations to optimize their IT infrastructure, accelerate digital transformation, and achieve strategic objectives with confidence. Guided by the principles of “Secure. Connect. Protect.”, Da3m is committed to delivering high-quality, resilient solutions.<br>Alexandria is a full-time, on-site role based in Alexandria, Egypt. <br>Role Description: The Sales Lead / Manager is responsible for driving revenue growth across both B2B and B2C channels by leading, mentoring, and developing a high-performing sales team. In this role, you will build and nurture strong, long-term relationships with key decision-makers and clients, overseeing the sales lifecycle from outreach to close. You will establish effective sales strategies, manage key accounts, and leverage CRM tools to consistently hit and exceed ambitious monthly and quarterly performance targets.<br>Qualifications3+ years of proven sales experience within the cybersecurity, IT, or technology sectors. Essential Technical Background: Demonstrated experience and strong technical familiarity in Tech, IT, or cybersecurity (mandatory requirement). Leadership & Team Management: Proven track record of leading, mentoring, and driving sales teams toward targets. Strategic Sales Skills: Exceptional negotiation, relationship-building, and account management capabilities. CRM Proficiency: Hands-on experience using modern CRM tools and platforms to track leads, pipelines, and performance metrics. Communication: Fluency and strong verbal/written communication skills in both Arabic and English. Bachelor’s degree in computer science, Information Technology, engineering, or a related field

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong><br>American Trophy specialises in providing custom awards, trophies, and promotional products for a diverse range of events and recognition purposes. Serving schools, businesses, and other organisations, we are dedicated to honouring achievements and milestones through personalised service and high-quality products. We are currently seeking a dedicated and proficient <strong>IT Support Specialist</strong> to join our team and ensure the smooth operation of our technology infrastructure. The ideal candidate will be the first point of contact for all IT-related queries, providing technical assistance and support to our staff.<br><strong>Job Title:</strong> <strong>IT Support Specialist</strong><br><strong>Location:</strong> <strong>Miami, Florida, United States</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Salary:</strong> <strong>$25 - $27 USD per hour</strong><br><strong>Responsibilities</strong><br>* Provide first-line technical support to on-site and remote employees, troubleshooting hardware, software, and network issues.<br>* Install, configure, and maintain computer systems, peripherals, and company software.<br>* Diagnose and resolve technical problems in a timely and effective manner, escalating complex issues to senior staff when necessary.<br>* Manage user accounts, including creation, modification, and deletion in accordance with company policy.<br>* Assist with the setup of new workstations and the onboarding of new employees.<br>* Maintain an accurate inventory of all IT assets, including hardware, software licences, and peripherals.<br>* Support the implementation of new technologies and system upgrades.<br>* Create and maintain documentation for IT processes, procedures, and user guides.<br><strong>Qualifications</strong><br>* Proven experience working in an IT support role or a similar technical position.<br>* Strong knowledge of computer hardware, operating systems (Windows/macOS), and office productivity software.<br>* Familiarity with network principles, including TCP/IP, DNS, and DHCP.<br>* Excellent problem-solving and analytical skills with a keen attention to detail.<br>* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.<br>* A customer-focused attitude and a commitment to providing high-quality support.<br>* Professional certifications such as CompTIA A+ or Microsoft Certified Professional are highly desirable.<br>* Ability to work independently and manage multiple tasks effectively.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>The Coordinator IT Support will be responsible for managing a detailed inventory of the Company’s hardware assets and keeping the inventory sheets updated. Furthermore, the Coordinator IT Support interacts with the various suppliers and vendors in order to coordinate and track the asset allocation and hardware assets to ensure compliance with vendor contracts.</p><br><br><ul><li>Plan and monitor the distribution of hardware assets</li><li>Maintain records of hardware and licenses</li><li>Configure, troubleshoot and maintain hardware and ensure IT processes are met before allocating to the vendors</li><li>Utilize remote access tools to resolve issues</li><li>Maintain a close relationship and coordinate with suppliers and Telecom providers for procurement of assets</li></ul><br>What you need to be successful<br><ul><li>Adequate command of excel</li><li>Strong organizational skills</li><li>Strong written and verbal communication skills in English.</li><li>Ability to work independently or in groups</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li>Define operational scope and procedures for IT service handover, ensuring consistent execution and adherence to established standards</li><li>Deliver comprehensive IT support across all service levels, including 1st level service desk, 2nd level technical support, and 3rd level assistance for complex IT solutions</li><li>Manage and prioritize Service Requests and Incidents, ensuring timely resolution and optimal resource allocation</li><li>Administer, monitor, and operate existing IT systems and infrastructure to maintain optimal performance and availability</li><li>Develop, approve, and maintain IT continuity and disaster recovery plans to ensure business resilience</li><li>Administer user identity and access management, controlling system access and maintaining security protocols</li><li>Ensure security protection and implement technical solutions for all IT systems, maintaining compliance with organizational security standards</li></ul><br><br>Qualifications and Experience<ul><li><p><strong>Education:</strong> Bachelor's Degree in Computer Engineering, Computer Science, or Information Technology.</p><br></li><li><p><strong>Experience:</strong> 1 year of experience in IT Infrastructure, IT Support, or junior System Administration (relevant internships will be considered).</p><br></li><li><p><strong>Core Systems:</strong> Foundational knowledge and basic hands-on exposure to IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 administration, and basic virtualization concepts (e.g., VMware vSphere or Hyper-V).</p><br></li><li><p><strong>Networking &amp; Cloud:</strong> Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing/Switching) with exposure to Cisco equipment, IP Telephony, or cloud environments like Microsoft Azure.</p><br></li><li><p><strong>Troubleshooting &amp; Support:</strong> Strong troubleshooting, analytical, and problem-solving skills, with a basic understanding of IT Service Management (ITSM) ticketing systems and ITIL best practices.</p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<p>Manage and maintain IT infrastructure including servers, storage systems, virtualization platforms (VMware vSphere), network equipment, and end-user devices to ensure reliable operations.</p><br><p>Administer Microsoft Active Directory, Group Policies, DNS, DHCP, File Services, and Microsoft 365 services to support organizational IT needs.</p><br><p>Monitor system performance, availability, backups, and security events; implement and maintain cybersecurity best practices, endpoint protection, and access management controls to ensure business continuity.</p><br><p>Install, configure, and troubleshoot network equipment including switches, wireless networks, and IP telephony solutions to maintain seamless connectivity.</p><br><p>Coordinate and execute backup procedures, disaster recovery protocols, and business continuity initiatives to protect critical business operations.</p><br><p>Support and manage cloud-based services and hybrid infrastructure environments while managing incidents, service requests, and problem resolution through IT Service Management (ITSM) processes.</p><br><p>Develop and maintain technical documentation, operational procedures, and knowledge base articles; prepare regular reports on system health, infrastructure status, asset management, and operational KPIs; participate in IT projects, infrastructure upgrades, system implementations, and process improvement initiatives; and provide technical guidance and training to end-users as required.</p><br><br><br>Qualifications and Experience<ul><li>Bachelor's Degree in Computer Engineering, Computer Science or Information Technology.</li><li>+3 years of experience in IT Infrastructure, IT Operations, or System Administration.&nbsp;</li><li>Strong expertise in IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 Administration, VMware vSphere, storage systems, and backup solutions.</li><li>Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing, Switching, Wireless Networks) with hands-on experience in Cisco networking equipment, IP Telephony systems, and cloud technologies such as Microsoft Azure.</li><li>Excellent troubleshooting, analytical, and problem-solving capabilities with knowledge of ITSM frameworks and ITIL best practices.</li></ul><br> </div>

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSEresponsible for providing advanced technical support for Windows operating systems and internal systems within an organization.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCEBachelor's degree in computer engineering, computer science, information technology, or a related. MCSE, Microsoft Exchange, Citrix certificates.experience 2 to 5 years in managing IT infrastructure and services that use Windows systems and servers. JOB DUTIES AND RESPONSIBILITIESProvide technical assistance and support for Windows operating systems and internal systems. Manage Windows-based computer systems: Oversee the installation, configuration, and maintenance of Windows servers, and related systems. Ensure system security: Implement and maintain security measures to protect the organization's Windows systems from unauthorized access, viruses, and other threats. Create and maintain documentation for troubleshooting procedures and solutions. Collaborate with other IT teams to ensure the smooth operation of internal systems

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Release Management is responsible for: Coordinating releases and leading go/no-go decisions based on quality assurance, testing outcomes, and overall readiness criteria. Ensuring quality and security sign-off across staging and production environments, including validation of test results, defect status, performance metrics, and penetration testing outcomes. Executing production validation activities (including smoke testing and cross-domain validation across infrastructure, data, and workplace systems) and managing rollback procedures where required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 5 7 years of relevant professional experience in a similar role. Prior experience in the Banking and/or FinTech sector is mandatory.</p><p></p></section>