Wordpress Developer Jobs in Egypt
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<span>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .<br> Job Summary: We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team.<br> This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.<br> Responsibilities: Voice Support Handle inbound and outbound calls from German-speaking customers.<br> Resolve customer inquiries and provide accurate information.<br> Deliver exceptional customer service while maintaining quality standards.<br> Escalate complex cases to the relevant teams when required.<br> Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems.<br> Process requests and update customer records accurately.<br> Document customer interactions and case resolutions.<br> Meet service level agreements (SLAs) and quality targets.<br> Operations Support Follow established processes, policies, and compliance requirements.<br> Collaborate with internal stakeholders to resolve customer issues.<br> Support continuous improvement initiatives and operational excellence.<br> Meet productivity, quality, and customer satisfaction KPIs.<br> Professional training and development opportunities.<br> Career growth within a global organization.<br> Exposure to international clients and business environments.<br> Inclusive, diverse, and collaborative workplace culture.<br> Bachelor's degree preferred.<br> Fresh graduates are welcome to apply.<br> 0–1 year of experience in customer service, operations, or BPO environments is an advantage.<br> Strong communication and problem-solving skills.<br> Ability to work in a fast-paced, multicultural environment.<br> Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR).<br> Strong verbal and written communication skills in German.<br> Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).<br> Good typing and written communication skills.<br> Experience with CRM or ticketing tools is a plus.<br> Strong attention to detail and accuracy.<br></span> </div>
<p>The Marketing Specialist is responsible for planning, executing, and monitoring marketing activities that enhance Technobit's brand awareness, generate qualified leads, and support business growth. The role involves creating marketing campaigns, managing digital platforms, coordinating with internal teams, and analyzing campaign performance to achieve marketing objectives.</p><h3>Key Responsibilities</h3><ul><li><p>Develop and execute marketing campaigns across digital and offline channels.</p></li><li><p>Create and manage content for social media platforms, websites, email marketing, and promotional materials.</p></li><li><p>Coordinate with the Graphic Designer to produce engaging marketing assets.</p></li><li><p>Plan and manage social media calendars and ensure consistent brand messaging.</p></li><li><p>Monitor digital marketing performance, including website traffic, social media engagement, and campaign effectiveness.</p></li><li><p>Conduct market research to identify industry trends, customer needs, and competitor activities.</p></li><li><p>Support product launches, exhibitions, and marketing events.</p></li><li><p>Work closely with the Sales team to develop lead generation campaigns and promotional activities.</p></li><li><p>Prepare marketing reports and present campaign performance with recommendations for improvement.</p></li><li><p>Assist in managing the marketing budget and coordinating with external vendors and agencies.</p></li><li><p>Ensure all marketing materials align with Technobit's brand identity and corporate standards.</p></li><li><p>Stay updated on the latest marketing trends, digital tools, and best practices.</p></li></ul><h3>Qualifications</h3><ul><li><p>Bachelor's degree in Marketing, Business Administration, Communications, or a related field.</p></li><li><p>2–4 years of experience in marketing or digital marketing.</p></li><li><p>Experience in B2B marketing is preferred.</p></li><li><p>Knowledge of digital marketing platforms and social media management.</p></li><li><p>Familiarity with SEO, Google Analytics, Meta Business Suite, and email marketing tools is an advantage.</p></li><li><p>Excellent written and verbal communication skills in English and Arabic.</p></li><li><p>Strong organizational and project management skills.</p></li><li><p>Proficiency in Microsoft Office (Excel, PowerPoint, Word).</p></li></ul><h3>Required Skills</h3><ul><li><p>Marketing campaign planning and execution</p></li><li><p>Content creation and copywriting</p></li><li><p>Social media management</p></li><li><p>Market research and competitor analysis</p></li><li><p>Analytical and reporting skills</p></li><li><p>Time management and multitasking</p></li><li><p>Creativity and problem-solving</p></li><li><p>Teamwork and collaboration</p></li><li><p>Attention to detail</p></li><li><p>Presentation and communication skills</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><p></p>
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<span> What you´ll do </span><ul> <li>Responsible for end-to-end operations to organize Learning and Leadership trainings for specific programs based on</li> <li>Local HR and vendor alignments (including system booking, financial processing, and evaluation analysis based on report extractions if needed).</li> <li>Monitor and analyze the quality, feedback and success of trainings completed.</li> <li>Responsible to provide trainings statistics and give recommendations with needed action plan. </li> <li>Build relationship with relevant stakeholders by establishing the right communication channels and ensuring satisfaction of service delivery, identifying potential problems / risks and escalating issues when needed.</li> </ul>
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What makes you a good fit <ul> <li>Bachelor's degree in business administration or any relevant study.</li> <li>Fluent in English and French.</li> <li>0 to 3 years of operational experience (Experience in HR Operations is preferrable). </li> <li>Proficient knowledge of MS Office Suite applications (Word, Excel & PowerPoint).</li> <li>Interest in Information Technologies (Automation & Robotics).</li> <li>Excellent communication skills and teamwork abilities.</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Comprehensive Health Insurance for employee + dependents</li> <li>Employee Assistance Programme provides a wide range of mental health and wellbeing benefits</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br>
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<p>Leverage your expertise and join the dynamic team of a leading HR services and consulting firm as a Talent Acquisition Specialist, supporting end-to-end recruitment operations, executing high-volume (mass hiring) projects for white-collar roles, managing candidate pipelines, and ensuring smooth and timely delivery of recruitment processes in alignment with client requirements and service level agreements.</p><p><strong>Key Accountabilities</strong></p><ul><li>Support daily recruitment operations for assigned clients, ensuring high-quality talent delivery and adherence to project timelines.</li><li>Handle the full recruitment lifecycle for white-collar positions, from initial sourcing and screening to offer negotiation and onboarding coordination.</li><li>Execute and manage mass hiring projects, ensuring efficient candidate flow and meeting aggressive hiring targets.</li><li>Build and maintain a robust talent database and candidate pipeline to ensure quick response to client needs.</li><li>Prepare and issue required recruitment status reports, interview feedback summaries, and candidate shortlists, maintaining accurate documentation.</li><li>Organize, file, and maintain digital and physical recruitment records to ensure proper tracking and data integrity.</li><li>Coordinate with internal teams and external clients to resolve hiring bottlenecks and align on search requirements.</li><li>Provide administrative and operational support to the Talent Acquisition team in daily sourcing activities and performance reporting.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Knowledge, Skills, and Experience</strong></p><ul><li>Bachelor s degree in HR, Business Administration, Commerce, or a related field.</li><li>Minimum of 1 year of experience in Talent Acquisition or recruitment, with preference for experience gained within a recruitment agency.</li><li>Proven track record in managing mass hiring projects for white-collar roles.</li><li>Proficiency in Microsoft Office Suite, especially Excel, Word, and Outlook.</li><li>Experience with Applicant Tracking Systems (ATS) and document/record management systems is a plus.</li><li>Strong attention to detail and accuracy in handling candidate data and recruitment documentation.</li><li>Strong organizational and time management skills with the ability to handle multiple hiring mandates efficiently.</li><li>Good communication and coordination skills with a professional and team-oriented mindset.</li></ul>
<p><strong>Key Responsibilities</strong></p><p>• Review MEP design packages — drawings, submittals, design reports, calculations, and equipment data sheets — and provide clear comments and observations.</p><p>• Check design information for completeness, consistency, and alignment with project and commissioning requirements, and raise queries where needed.</p><p>• Prepare MEP commissioning documents from company templates: commissioning plans, method statements, inspection and test plans (ITPs), pre-functional and functional test checklists, and test scripts.</p><p>• Produce and format review comments and documentation in French, keeping wording clear and consistent.</p><p>• Maintain project registers and logs, including asset registers, equipment lists, comment/review logs, and issue/defect trackers.</p><p>• Update and organize documentation as feedback comes in from project and site teams.</p><p>• Compile progress and status reports for the technical office and project managers.</p><p>• Coordinate remotely with design, site, and project teams to collect the information needed to complete reviews and documents.</p><p>• Keep files organized, version-controlled, and stored according to company procedures.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Requirements</strong></p><p>• Bachelor's degree or technical diploma in Mechanical or Electrical Engineering.</p><p>• 2–4 years of experience in MEP design, technical office, or commissioning work.</p><p>• Ability to read and understand MEP drawings, submittals, and design reports.</p><p>• <strong>Fluent French (spoken and written) — this is essential.</strong></p><p>• Working proficiency in English.</p><p>• Good command of Microsoft Office (Word and Excel); ability to review drawings in PDF/AutoCAD viewers.</p><p>• Sound understanding of MEP systems (HVAC, electrical, plumbing, fire protection). Commissioning knowledge is a plus — training will be provided.</p><p>Detail-oriented, organized, and able to follow standard templates and procedures</p></li></ul><p></p>
<ul><li><p>Supervise and manage all company drivers, ensuring compliance with company policies, safety procedures, and traffic regulations.</p></li><li><p>Plan, schedule, and monitor the daily deployment of vehicles to support project and operational requirements.</p></li><li><p>Maintain accurate records of vehicle utilization, mileage, fuel consumption, maintenance history, and driver assignments.</p></li><li><p>Coordinate preventive and corrective maintenance to maximize fleet availability and minimize downtime.</p></li><li><p>Liaise with workshops and service providers to ensure quality repairs and timely maintenance.</p></li><li><p>Monitor vehicle inspections and ensure all vehicles are roadworthy and compliant with legal requirements.</p></li><li><p>Manage vehicle registration, licensing, insurance renewals, and other statutory documentation.</p></li><li><p>Coordinate insurance claims related to vehicle accidents or damages and follow up until closure.</p></li><li><p>Investigate vehicle incidents and recommend corrective actions to improve safety and operational efficiency.</p></li><li><p>Monitor fuel usage and implement measures to control operating costs and prevent misuse.</p></li><li><p>Ensure all drivers possess valid driving licenses and required certifications.</p></li><li><p>Conduct driver performance evaluations and provide coaching on safe and efficient driving practices.</p></li><li><p>Prepare fleet reports, maintenance schedules, cost analyses, and KPI reports for management.</p></li><li><p>Support procurement activities related to vehicles, spare parts, fuel, and fleet service contracts.</p></li><li><p>Ensure compliance with company HSE (Health, Safety, and Environment) standards and applicable transportation regulations.</p></li><li><p>Perform other fleet administration duties as assigned by management.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree .</p></li><li><p>Minimum <strong>10 years of experience</strong> in fleet management, transportation, or vehicle administration, preferably within the construction industry.</p></li><li><p>Valid driving license with the ability to supervise and assess company drivers.</p></li><li><p>Strong knowledge of vehicle maintenance, fleet operations, and transportation regulations.</p></li><li><p>Experience managing fleet insurance, vehicle registration, licensing, and accident claims.</p></li><li><p>Knowledge of preventive maintenance planning and fleet cost control.</p></li><li><p>Experience supervising drivers and coordinating daily transportation activities.</p></li><li><p>Proficiency in Microsoft Office (Excel, Word, Outlook) and fleet management software.</p></li><li><p>Strong leadership, communication, and organizational skills.</p></li><li><p>Ability to work under pressure and manage multiple priorities across different project sites.</p></li><li><p>Good analytical and problem-solving skills.</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Responsible for preparing, modifying, and maintaining accurate technical drawings and documentation in support of Structural project design, construction, and execution activities. The role involves producing detailed Structural drawings based on design specifications, engineering inputs, and project requirements, ensuring accuracy, coordination, and compliance with applicable standards and contract documents. The Draftsman supports Structural technical and project teams by creating shop drawings and as-built drawings, coordinated, throughout the project lifecycle, from construction to project handover.</p><p>PRINCIPAL DUTIES AND RESPONSIBILITIES</p><ul><li>Prepare detailed Structural drawings, layouts, steel & rebar detailing, sections, Bar bending schedule BBS preparation, and schedules based on approved designs, specifications, inline with instructions from the Technical manager.</li><li>Develop and update construction drawings, shop drawings, as-built drawings, and coordination drawings as required by the project.</li><li>Ensure drawings comply with applicable codes, standards, project specifications, and authority requirements.</li><li>Coordinate drawing information with multidisciplinary teams (architectural, MEP, BIM, etc.) to avoid clashes and inconsistencies.</li><li>Revise and update drawings based on review comments, RFIs, site conditions, and design changes.</li><li>Maintain proper drawing version control and ensure timely issuance of approved drawings.</li><li>Support the preparation of technical submissions and documentation packages.</li><li>Assist in resolving technical discrepancies by reflecting approved solutions accurately in drawings.</li><li>Prepare as-built documentation reflecting site-installed conditions.</li><li>Follow project drafting standards, templates, naming conventions, and CAD/BIM protocols.</li></ul><p>OTHER DUTIES AND RESPONSIBILITIES</p><ol><li>Maintain organized drawing records in accordance with project and contract requirements.</li><li>Support quality assurance procedures by ensuring drawing accuracy and completeness prior to submission.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>QUALIFICATIONS & SKILLS REQUIREMENT</h2><ul><li><b>Educational Qualification/Degree/Major</b> Diploma or Certificate in Drafting, Engineering Technology.</li><li><b>Job-Specific Skills/Abilities</b> Architectural, Structural Design & MEP co-ordination related skills.</li><li><b>Software skills:</b> Auto-cad, Microsoft word, Excel</li><li><b>Specific/Relevant Working Experience</b> Minimum 8 years experience.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Responsible for preparing, modifying, and maintaining accurate Architectural technical drawings and documentation in support of project design, construction, and execution activities. The role involves producing detailed drawings based on design specifications, engineering inputs, and project requirements, ensuring accuracy, coordination, and compliance with applicable standards and contract documents. The Draftsman supports technical and project teams by creating Architectural shop drawings and as-built drawings, coordinated, throughout the project lifecycle, from construction to project handover. PRINCIPAL DUTIES AND RESPONSIBILITIES Prepare detailed Architectural drawings, layouts, sections, and schedules based on approved designs, specifications, and instructions from the technical manager. Develop and update Architectural shop drawings, Architectural as-built drawings, and coordination drawings as required by the project. Ensure drawings comply with applicable codes, standards, project specifications, and authority requirements. Coordinate drawing information with multidisciplinary teams (architectural, structural, MEP, BIM, etc.) to avoid clashes and inconsistencies. Revise and update drawings based on review comments, RFIs, site conditions, and design changes. Maintain proper drawing version control and ensure timely issuance of approved drawings. Support the preparation of Architectural technical submissions and documentation packages. Assist in resolving technical discrepancies by reflecting approved solutions accurately in drawings. Prepare as-built documentation reflecting site-installed conditions. Follow project drafting standards, templates, naming conventions, and CAD/BIM protocols. OTHER DUTIES AND RESPONSIBILITIES 1. Maintain organized drawing records in accordance with project and contract requirements. 2. Support quality assurance procedures by ensuring drawing accuracy and completeness prior to submission.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>Educational Qualification/Degree/Major Diploma or Certificate in Drafting, Engineering Technology.</div><div>Job-Specific Skills/Abilities Architectural, Structural Design & MEP co-ordination related skills. Software skills: Auto-cad, Microsoft word, Excel</div><div>Specific/Relevant Working Experience Minimum 8 years experience.</div><div>JOB INTERACTIONS AND WORKING RELATIONSHIP (if applicable) Key internal interaction with: Technical Manager Internal BIM/draftsmen team</div><p></p></section>
dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As an Outbound Sales Executive, you will be responsible for proactively engaging dubizzle listers through outbound calls to drive revenue generation, convert leads into paid listings, and maximise customer value through tailored product recommendations. You will be responsible for understanding customer needs, promoting relevant dubizzle packages, supporting successful payment completion, and ensuring a smooth sales journey that enhances customer satisfaction and business growth.<br><br>Key Responsibilities:<br><br>Conduct outbound calls to potential and existing clients to promote dubizzle products and services and convert listings into paid packages Identify customer needs, listing objectives, and sales opportunities through effective probing and active listening Demonstrate dubizzle products and explain package benefits clearly, tailoring offers based on customer requirements and budget Drive sales conversion by recommending the most suitable package and upselling or cross-selling relevant products where applicable Guide customers through payment options, explain dubizzle's payment portfolio, and ensure successful payment processing Handle objections professionally and confidently to secure customer commitment and close sales Build and maintain strong client relationships to encourage repeat business and long-term engagement Utilise CRM systems, scripts, and sales tools effectively to manage customer interactions and sales Achieve and exceed assigned sales targets and productivity metrics while maintaining service quality Follow up with leads and incomplete transactions to maximise conversion opportunities Adhere to all company policies, procedures, and compliance standards<br><br><br>Requirements<br><br>Qualifications:<br><br>Bachelor's degree in business administration or any related field, or equivalent certification<br><br><br>Experience:<br><br>Minimum 1 year of sales, telesales, or customer-facing commercial experience Previous call center sales experience is preferred Experience in outbound sales, lead conversion, or upselling is an advantage<br><br><br>Knowledge:<br><br>Good understanding of sales techniques and customer engagement practices Familiarity with company products, services, and pricing models Proficient with CRM systems and digital sales tools Strong computer literacy, including Microsoft Office Suite (Word, Excel, Power Point) Ability to work flexible schedules when required<br><br><br>Skills:<br><br>Strong sales, negotiation, and persuasion skills Excellent verbal communication and professional phone presence Strong objection-handling and closing skills Excellent problem-solving ability Strong time management and multitasking skills Ability to work under pressure and achieve targets consistently<br><br><br>Tratits:<br><br>Results-driven and highly motivated by targets and performance Resilient and confident in handling rejection Self-disciplined and proactive Quick learner with adaptability to changing priorities Strong commercial mindset and customer focus Positive attitude and high ownership mentality<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle
Company Description 3MH Industries is the leading and only manufacturer in the Middle East and Africa specializing in high-quality disposable and refillable lighters for local, regional, and global markets. Since its establishment in 2016, the company has grown into a fully integrated manufacturing operation, covering product design, injection molding, assembly, quality testing, branding, and packaging. With advanced production lines and strict quality systems, 3MH Industries delivers reliable, safe, and cost-effective flame-ignition solutions. The company is trusted by retailers, distributors, and private-label brands worldwide and continues to expand its market presence through innovation and operational excellence.<br>Role Description The Sales Manager is a full-time, on-site role based in Beni Suef, responsible for driving revenue growth and expanding 3MH Industries’ market share across local, regional, and international markets. This role includes managing and developing relationships with retailers, distributors, and private-label clients, identifying new business opportunities, and leading negotiations to close strategic deals. The Sales Manager will set sales targets, monitor performance, prepare regular sales reports, and collaborate with marketing and production teams to align forecasts, pricing, and promotional activities. Day-to-day tasks also involve leading and coaching the sales team, conducting market and competitor analysis, participating in trade events, and ensuring that customer feedback is communicated internally to support continuous improvement.<br>Key Responsibilities:Develop and implement sales strategies to achieve revenue and profitability targets. Lead and manage the sales team, setting clear objectives, KPIs, and performance targets. Identify and develop new business opportunities and potential customers. Build and maintain strong relationships with distributors, wholesalers, key accounts, and strategic customers. Drive sales growth across domestic and export markets. Monitor market trends, competitor activities, pricing, and customer requirements. Develop and manage sales forecasts, budgets, and pipeline reports. Negotiate commercial terms, contracts, pricing, and agreements with customers. Coordinate closely with Production, Supply Chain, Finance, and Marketing to ensure customer requirements are met. Monitor order fulfillment and ensure timely delivery in coordination with relevant departments. Analyze sales performance and provide regular reports and recommendations to management. Ensure effective customer follow-up and maintain high levels of customer satisfaction. Participate in exhibitions, trade shows, and other business development activities when required.<br>Qualifications7 years of proven experience in sales management, account management, or business development, preferably in manufacturing, FMCG, or consumer products sectors. Proven experience in B2B sales and distribution Strong skills in sales planning, pipeline management, forecasting, and performance tracking. Demonstrated ability in client relationship management, negotiation, and contract closing. Competence in market research, competitor analysis, and identifying new market opportunities. Effective communication, presentation, and interpersonal skills, with the ability to collaborate across teams. Leadership capabilities, including coaching, team motivation, and performance management. Comfort with using CRM tools, MS Office (Excel, Power Point, Word), and basic data analysis. Bachelor’s degree in Business, Marketing, or a related field; an advanced degree is an advantage. Fluency in English, with additional language skills considered beneficial. Ability to work on-site in Beni Suef, travel as needed, and adapt to a fast-paced manufacturing environment.
- Investigate complaints thoroughly , gather relevant information and analyze<br><br>- Provide timely and accurate responses to customer inquiries and complaints.<br><br>- Handle and resolve all unstructured and complex complaints in an effective and timely manner for all RBG, SME customers<br><br>- To develop and maintain optimum level of service quality with external and internal customers by ensuring complaints resolution in reasonable TAT as per SLAs<br><br>- To perform in-depth investigation and true RCA (root-cause analysis) to get to the bottom of problems impacting customers<br><br>- To maintain courteous, proactive and resolution-oriented relationship with all interacting units/ departments of the bank in order to ensure complete resolution of customer complaints<br><br>- To visibly improve customer satisfaction scores and related survey results through complaint resolution<br><br>- Document all customer interactions, complaints, and resolutions accurately and comprehensively in the complaint management system (CRM) Ensure that customer interactions comply with regulatory requirements, confidentiality standards, and bank policies<br><br>- Coordinate and maintain a strong follow-up with internal departments, including Operations, Business, Compliance, and Risk, Technology and legal teams, to investigate and resolve complaints effectively.<br><br>- Work to exceed the service standards and indicators and be individually responsible for prompt reporting of the same on an ongoing basis.<br><br>- Contribute towards team building and create positive energy to boost team’s productivity.<br><br><br><br><br><br>Operating Environment, Framework and Boundaries, Working Relationships- Strict compliance to compliance, established work instructions, service standards and call handling procedures<br><br>- Cordial interaction with support units, customers, RBG, Ops on telephone and in person.<br><br>- Report suspicious transactions, system lapses to the supervisor / department manager.<br><br><br>Problem Solving<br>- Ensure effective coordination with RBG and facilitate departments to correctly comprehend, act in a timely manner towards problem resolution<br><br>- Complete knowledge of products, policies, procedure and back office processes is vital to structure seamless solution and appropriate, prompt & accurate response.<br><br>Decision Making Authority & Responsibility<br>- Provide the highest level of Customer Service in response to complaints and ensure excellent Customer Experience.<br><br>- Manage customer expectation through result oriented proactive actions and correct understanding of escalation hierarchy for swift resolutions.<br><br>- CRM maintenance at all times with correct capturing of records & comments<br><br>- Continuously update and manage knowledge database<br><br>- Timely escalations to supervisor to avoid and control reputational damage for Mashreq<br><br>- Maintain a professional image of MB throughout his/her interactions, written & oral, with customers –internal & external<br><br>- Authority to recommend financial waivers / reversals for customers justified by the investigation conducted for the respective customer complaint.<br><br>- Level 1 Authority as per Delegation Matrix for financial reversals, to recommend process reviews, system changes and modifications across all related functions to improve customer satisfactions.<br><br><br>Knowledge, Skills and Experience<br>- Should be proactive and customer focused without compromising the bank’s interest. Courteous and respectful in communication<br><br>- Understanding of complete Retail Banking, SME ,Neo products, processes and systems<br><br>- Previous experience in customer service, complaints handling is advantageous<br><br>- Excellent analytical skills to enable resolution of complex problems.<br><br>- Working knowledge of banking operating systems, Microsoft Word and Excel<br><br>- Excellent inter-personal and communication skills (English written and oral) – Arabic will be added advantage<br><br>- Ability to work independently as well as collaboratively in a team environment.<br><br>- Demonstrated professionalism, patience, and diplomacy in handling customer interactions.<br><br>- 1 – 2 years customer service experience in banking<br><br>- Graduate
Accountabilities<br> Serve as the central coordination and executive support arm to the COO, ensuring effective translation of the COO’s strategic priorities into actionable plans across the sector. Directly oversee and manage the COO Budgeting & MIS Head and the Process Improvement Head, ensuring that both functions operate in alignment with the COO sector’s strategic priorities, governance requirements, and execution agenda. Provide leadership, guidance, and direction to the Budgeting & MIS and Process Improvement functions, while ensuring integration between financial oversight, performance reporting, process enhancement, and sector-wide planning. Oversee the Enterprise PMO Unit and the Customer Experience & Insights Unit, ensuring that transformation initiatives, customer-focused priorities, and execution plans are aligned with the bank’s strategic direction. Drive governance and follow-up across the COO sector through structured monitoring of key initiatives, decisions, risks, dependencies, and implementation status. Support the COO in managing the sector’s operating model, including priority setting, cross-functional alignment, issue escalation, and timely resolution of operational bottlenecks. Consolidate and review sector-wide updates, management information, and strategic progress reports to enable informed decision-making by the COO. Ensure alignment across business support, budgeting, management information, process improvement, transformation, and customer experience activities, while reinforcing accountability for delivery and outcomes. Strengthen the COO’s span of control by creating a dedicated leadership layer that enhances management oversight, execution discipline, and organizational effectiveness. Lead the budgeting, forecasting, and financial planning activities across the COO sector, ensuring alignment between strategic priorities, operating plans, and resource allocation. Develop and maintain a robust management information and reporting framework that provides timely, accurate, and decision-oriented insights on sector performance, budget utilization, and financial trends. Monitor operating and project-related expenditures across the COO sector, highlighting variances, risks, and optimization opportunities to support financial discipline and cost efficiency. Provide analytical support to the COO leadership team through dashboards, performance packs, and management reports that enable proactive monitoring and informed decision-making. Coordinate with Finance and relevant sector stakeholders to ensure consistency, transparency, and integrity of financial and performance data used for planning and reporting purposes. Support the preparation of periodic business reviews by consolidating financial, operational, and performance information into a clear and actionable management view. Drive improved visibility on sector KPIs, budget performance, and productivity indicators, enabling leadership to assess progress against objectives and intervene where needed. Contribute to strengthening governance and accountability by establishing structured reporting cycles, clear performance metrics, and disciplined follow-up on financial and management actions.<br>Minimum Qualifications Bachelor degree Master degree is preferable<br>Minimum Experience:15 + years of Banking Operation experience with a solid background in Process improvement area.<br>Job-Specific Knowledge & Skills: Material area expert. Strong knowledge of Bank functions, responsibilities & processes. Strong knowledge of regulatory requirements & CBE governance rules. Strong change management skills with ability to challenge & influence others to gain commitment. Strong analysis and analytical skills. Strong decision making & leadership skills. Excellent presentation and negotiation skills. Excellent command of MS Office (Word, Excel, Power Point).<br>Personal Skills High level of professionalism and self-motivation. Excellent initiation, creativity & problem-solving skills. Excellent teamwork, communication and partnering skills. Strong achievement orientation & customer focus. Ability to develop, communicate & gain ownership for a clear vision & direction.
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<p><strong>About Us:</strong></p><br><p>Crowne Plaza is a global chain of full service, upscale hotels headquartered in the United Kingdom. It caters to business travelers and the meetings and conventions market. It is part of the (IHG) InterContinental Hotels Group family of brands, which include InterContinental Hotels & Resorts, Holiday Inn Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of the world's largest upscale brands, we have properties located in major urban centers, gateway cities and resort destinations all around the globe and can be found in nearly 100 countries with more than 429 hotels and 118,000 rooms globally.</p><br><p>Since opening in 2012 Arkan Plaza has evolved into West Cairo’s primary commercial and social destination, offering a multitude of retail and dining outlets along with gyms, banks and offices. All radiating from its welcoming central plaza, situated in the heart of Sheikh Zayed located on the 26th of July corridor main spine, which connects the cities of Sheikh Zayed and 6th of October with the central Cairo area.</p><br><p>Crowne Plaza West Cairo - Arkan the 178-room new build forms part of Phase II of Arkan Plaza. The Hotel is 10 minutes away from the “new” Grand Egyptian Museum and 15 minutes from the Great Pyramids of Giza. It is also in close proximity to Cairo International Airport and will be just 10 kilometers away from Sphinx International Airport. Business and leisure travelers can get the best of both worlds with three meeting rooms and a business center along with an outdoor pool and Club Lounge</p><br><p>We are currently looking for an Assistant Sales Manager (Conference and Events) to join our amazing team at Crowne Plaza West Cairo – Arkan. </p><br><p><strong>Your day to day:</strong></p><br><p>· Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that conference & events sales and revenue goals are met or exceeded.</p><br><p>· Actively prospect and qualify new business.</p><br><p>· Validate the potential of assigned accounts and create account plans as per the IHG standard operating procedures</p><br><p>· Grow assigned accounts so to meet fixed goals and maximise profitability.</p><br><p>· Gather information on current and prospective clients / contacts to generate incremental business.</p><br><p>· Monitors competitor’s activities and assists in marketing intelligence.</p><br><p>· Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.</p><br><p>· Provide feedback to management on changing market conditions, including competition and market trends.</p><br><p>· Involve the Director of Sales or the DOSM where appropriate on sales calls and sales meetings.</p><br><p>· Conduct client meetings as well as planning and coordinating site introduction tours and inspections.</p><br><p>· Handle and manage clients’ queries or issues.</p><br><p>· Be proactive and responsible for the follow up of new sales leads to enhance guest experience.</p><br><p>· Develop and maintain contact with business generators (MICE Planner; travel agents; Corp Accounts etc.)</p><br><p><strong>What we need from you:</strong></p><br><p>· Bachelor Degree</p><br><p>· Solid computer skills, proficiency ln the use of office software products (MS Word, Excel, Power Point, etc.)</p><br><p>· Excellent ability to effectively communicate in a clear and concise manner in English</p><br><p>· Minimum 2 years experience in a similar position in 5/4-star hotel.</p><br><br> </div>
<p style=\"text-align:left\"><b>Job Location</b></p>Cairo<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><div><p><span><span>Are you interested in a Supply Chain career in P&G?</span></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>The Supply Chain Analyst has the analytical overview of the import lanes into Europe. The analyst will use global standard<span> </span><u>work processes</u><span> </span>and<span> </span><u>solutions</u><span> </span>for the activation of cross-customs border lanes, zooming in into the logistic aspects of such a lane to support the configuration of the relevant systems and sourcing the relevant services for the lane. </span></span><span><span> </span></span></p><p><span><span>In addition, the analyst will use the available sources of information and systems to understand Service parameters, carrier performance, carrier contract adherence, supporting the I Trade Governance team to pro-actively address potential related issues that would impact the business results. He/ she will assist the Lane Managers on report analysis, issue resolutions, and auditing processes.</span></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>If this sounds exciting to you, read on!</span></span><span><span> </span></span><br /><span><span><i> </i></span></span></p><p><span><b><u><span>How Success Looks Like</span></u></b></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>Success in the role will require you to help drive business results in the region by combining supply chain knowledge, strong compliance mindset, problem solving, analytical thinking, and good communication & collaboration skills to support in delivering Service, Cash & Cost targets.</span></span><span><span> </span></span><br /><span><span> </span></span></p><p><b>WHAT YOU WILL BE DOING?</b></p><p><b>Responsibilities</b></p><ul><li><p><span>Execute the supply planning process of inventory planning, requirements planning, production planning, and material planning</span></p></li><li><p><span>Develop and maintain finished goods inventory targets by SKU based on service level objectives, forecast error, and replenishment lead times</span></p></li><li><p><span>Deliver KPIs such as customer fill rate, Inventories and cost targets</span></p></li><li><p><span>Key interface between Stock replenishment, operations, and logistics</span></p></li><li><p><span>Identify, resolve and escalate supply chain situation/risk like manufacturing performance, material shortage or demand surge</span></p></li><li><p><span>Manage projects that impact the supply chain, such as new product launches or capacity expansions</span></p></li><li><p><span>Participate in cross-functional teams to develop and implement continuous improvement initiatives</span></p></li></ul></div><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p><b>What makes you the right fit:</b></p><ul><li><p>Bachelor’s degree holder with max. 0-3 years of relevant experience – <u><b>Excluding Engineering, Actuarial Sciences, Computer Science, Data Science, Mathematics (Statistics & Data Analysis)</b></u></p></li><li><p>Legally eligible to work in Egypt</p></li><li><p>Good analytical and problem-solving skills.</p></li><li><p>Having Highly developed interpersonal skills like communication and presentation skills.</p></li><li><p><span>Proficiency with Microsoft office tool suite (Excel, Word and Power point)</span></p></li><li><p><span>Must Demonstrate ability to communicate professionally in English, both written and orally, to wide variety of audiences</span></p></li><li><p><span>Effective working in a matrix organization and multi-level stakeholder management</span></p></li><li><p><span>Excellent problem-solving and analytical skills – and able to understand and interpret data.</span></p></li><li><p>Having programming/IT basic Knowledge</p></li><li><p>Having Supply chain knowledge.</p></li></ul><p></p><p><b><span>ABOUT US</span></b></p><p><span>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.</span></p><p><span> </span></p><p><span>Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</span></p><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000156324<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level
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<span>Siemens Digital Industries (DI) is an innovation leader in automation and digitalization. Closely, collaborating with partners and customers, we care about the digital transformation in the process and discrete industries. With our Digital Enterprise portfolio, we provide and encourage companies of all sizes with an end-to-end set of products, solutions and services to integrate and digitalize the entire value chain. Meaningful optimization for the specific needs of each industry, our outstanding portfolio supports customers to achieve greater efficiency and flexibility. We are constantly adding innovations to its portfolio to integrate groundbreaking future technologies. We have our global headquarters in Nuremberg, Germany, and have around 75,000 employees internationally. We offer a role with responsibility, independence and the possibility to contribute proactive. We foster a teamwork culture with room for individual development Please visit https://siemensneo.com/disw/ About the role we are seeking an expert CX Operations Analyst who will work in close partnership with the CX Operations Manager to develop and run best-in-class recruitment processes and procedures by region ensuring that the team is both innovative and compliant. Responsibilities Support the short and long term transition plans for the CX Operations team EMEA operational systems, tools and processes across the organization which support the overall transition and standup activity Pull and distribute recruiting metrics for internal organizational stakeholders (i.e., HRBP, Recruiters, etc.) Work on Global TA Projects ( Hiresync360) Assist with vendor partnerships to build and manage resource strategies, execute project plans and acquire data to support recruitment activities May perform other duties and responsibilities as assigned Education and Experience Bachelor's degree in Human Resources or related field Demonstrated understanding of recruiting operating procedures and practices, guidelines, HR technology and tools Ability to balance multiple projects simultaneously and deliver results against clearly defined deadlines is required Experience with applicant tracking systems is preferred (Workday, Avature). Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required. Working at Siemens Software Why us? At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow! Compensation & Benefits The salary range for this position is USD 21,800 to USD 41,400 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/ Our Commitment to Diversity & Inclusion We value equal opportunities and welcome applications from people with disabilities. At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Siemens Software. Transform the Everyday #LI-Hybrid</span> </div>
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Mission <br><p><b>Job Purpose: </b></p><br><br><p>The Logistics & Warehouses Assistant Technician plays a crucial role in ensuring efficient warehouse operations by supporting the receiving, inspecting, organizing, and storing of goods. This position involves maintaining accurate inventory records, supporting order fulfillment, and utilizing proper handling equipment for loading/unloading materials. The role also includes maintaining a clean, organized workspace, applying the 5S methodology, assisting in spare parts and tools management, and supporting final takeovers and calibration processes to ensure optimal warehouse efficiency.</p><br><br> Profile <br><p><b>Responsibilities/Duties </b></p><br><br><p><b>Receiving and Inspecting Goods:</b></p><br><br><p>•Receive incoming shipments, verify the quantity and quality of products against purchase orders.</p><br><br><p>•Inspect goods for any damage or defects and promptly report discrepancies to supervisors for further action.</p><br><br><p><b>Inventory Management:</b></p><br><br><p>•Organize and store items within the warehouse in accordance with established procedures.</p><br><br><p>•Maintain accurate inventory records and assist in performing regular inventory counts to ensure accuracy and efficiency.</p><br><br><p><b>Order Fulfillment</b></p><br><br><p>•Accurately pick and pack orders for shipment to customers or internal departments, ensuring items are prepared for transport.</p><br><br><p>•Ensure proper labeling of items and verify that orders are correctly packed for delivery.</p><br><br><p><b>Loading and Unloading</b></p><br><br><p>•Safely load and unload goods from delivery trucks or containers using appropriate material handling equipment (forklifts, pallet jacks, hand trucks).</p><br><br><p>•Follow safety protocols and ensure proper handling techniques are used during the loading and unloading process.</p><br><br><p><b>Product Handling</b></p><br><br><p>•Handle products with care to minimize damage and ensure safety during storage and movement.</p><br><br><p>•Follow correct lifting techniques and use equipment as needed to safely move heavy or bulky items.</p><br><br><p><b>Cleaning and Organization</b></p><br><br><p>•Maintain a clean and organized warehouse environment by ensuring aisles are clear, and materials are properly stored.</p><br><br><p>•Assist in improving workflow efficiency and safety by maintaining an orderly workspace.</p><br><br><p><b>Additional Support</b></p><br><br><p>•Assist the technician in applying the 5S methodology in storerooms to maintain a streamlined and organized workspace.</p><br><br><p>•Support the technician in managing spare parts and tools for final takeovers from the customer (NAT).</p><br><br><p>•Help the technician with the physical collection of tools requiring calibration.</p><br><br><p>•Undertake other duties as assigned to support warehouse operations.</p><br><br><p><b>Essential Qualifications, Knowledge & Experience</b></p><br><br><p><b>Qualifications:</b></p><br><br><p>•High school diploma or equivalent.</p><br><br><p>•Forklift certification and competency in operating material handling equipment.</p><br><br><p>•Training in materials handling and health & safety procedures.</p><br><br><p><b>Knowledge:</b></p><br><br><p>•Working knowledge of CMMS (preferably Maximo) for inventory and asset management.</p><br><br><p>•Familiarity with standard warehouse and stockroom operations, best practices, and procedures.</p><br><br><p>•Understanding of inventory management principles and proper record-keeping practices.</p><br><br><p>•Proficiency in Microsoft Office (Excel, Word, Outlook) for inventory tracking and reporting.</p><br><br><p>•Knowledge of 5S methodology and workplace organization principles.</p><br><br><p>•Understanding of safety protocols and proper material handling procedures.</p><br><br><p><b>Experience:</b></p><br><br><p>•0–3 years of experience in warehouse operations, inventory management, or logistics.</p><br><br><p>•Hands-on experience with stock control, order fulfillment, and material handling.</p><br><br><p>•Experience in receiving, inspecting, storing, and distributing goods within a warehouse environment.</p><br><br><p><b>Desired Behaviors & Experiences</b></p><br><br><p>•Strong attention to detail and accuracy, especially in managing inventory.</p><br><br><p>•Excellent communication skills, both written and verbal, for effective coordination within the team.</p><br><br><p>•Strong organizational and time management skills, with the ability to maintain an efficient workflow in a busy environment.</p><br><br><p>•Ability to work both independently and collaboratively as part of a team.</p><br><br><p>•Commitment to maintaining workplace safety and adherence to best practices for material handling.</p><br><br><br> </div>
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<p><strong>About Us</strong></p><br><br><p>Ready to change the world? We’re reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!</p><br><br><p>We are innovative problem-solvers on this adventure together. Working at Trella means that you’ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.</p><br><br><br><p><strong>Our Purpose</strong></p><br><br><p>At Trella our Vision is to <strong>Empower our Communities to move Economies Forward</strong>, and we're doing this by building a digital experience that provides our Shippers, Carriers and Teams with the right technology and platform that reduces the costs of moving goods —> Simply, we're trying to <strong>disrupt</strong> and <strong>reinvent</strong> trucking, and <strong>empower</strong> our economies. We have launched from Egypt to Saudi Arabia, Pakistan and UAE, and are looking to build and expand our footprint across the MENA-P region.<br></p><br><br><p><strong>About the Role:</strong></p><br><br><p>Trella is a technology company digitizing road freight across MENA. Our brand identity, logo, and brand manual are already in</p><br><br><p>place. We need a freelance <strong>Graphic Designer</strong> to turn them into fixed, reusable templates — plus monthly social media posts.</p><br><br><p>Ideal for a freelancer or studio used to working within existing brand systems.<br></p><br><br><p><strong>What You'll Do:</strong></p><br><br><p><span>• </span><strong>Phase 1 — Template Kit</strong> (one-time project, built strictly on Trella's existing brand guidelines):</p><br><br><p><span>• </span><strong>Company profile template</strong> — fixed, presentation-ready master our team can update with content while the design stays</p><br><br><p>locked.</p><br><br><p><span>• </span><strong>Quotation template</strong> — branded quotation/proposal layout with fixed structure for pricing tables, terms, and signatures.</p><br><br><p><span>• </span><strong>Social media templates</strong> — editable system (posts, carousels, stories, covers) for LinkedIn, Instagram, and Facebook.</p><br><br><p><span>• </span><strong>Supporting documents</strong> — letterhead, one-pager, presentation, and similar collateral as agreed. All delivered as editable</p><br><br><p>master files (Figma, Canva, InDesign, or PowerPoint/Word) with usage notes.</p><br><br><p><strong>Phase 2 — Monthly Social Media Design</strong> (ongoing retainer): a monthly set of on-brand posts (static, carousel, simple motion)</p><br><br><p>plus adaptation of campaign, hiring, and announcement content, with per-platform resizing.<br></p><br><br><p><strong>What You'll Need:</strong></p><br><br><p><span>• </span>3+ years of graphic design experience with a strong portfolio (<strong>Behance link required</strong>).</p><br><br><p><span>• </span>Proven experience building template systems (company profiles, proposals/quotations, social kits) within existing brand</p><br><br><p>guidelines, delivering files non-designers can update without breaking the layout.</p><br><br><p><span>• </span>Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop); Figma or Canva template experience is a plus.</p><br><br><p><span>• </span>Strong layout and typography skills in both <strong>Arabic and English</strong>; social media platform-format fluency.</p><br><br><p><span>• </span>Self-directed and deadline-reliable; B2B, logistics, or tech-startup experience is a plus.<br><strong>Engagement & How to Apply:</strong></p><br><br><p><span>• </span><strong>Freelance</strong> — project fee for Phase 1 + monthly retainer for Phase 2. <br><span>• </span>Remote-friendly with occasional check-ins.</p><br><br><p>Send your <strong>portfolio (Behance preferred)</strong>, CV or studio profile, proposed fees, and availability to <span><strong>farida.nader@trella.app </strong></span>with the subject <strong>“Graphic Designer — Template Kit”</strong>.</p><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Sales Coordinator is in charge of the office organisation. Assists in all administrative matters related to the Sales & Marketing department.</p><p>The job of Sales Coordinator is executed satisfactorily when:</p><ul><li>The hotel achieves its Financial Objectives.</li><li>The Sales team that the person works with achieves their revenue objectives.</li><li>The person achieves their personal objectives.</li><li>The TTTT is carried out to the satisfaction of both the Director of Sales / Director of Sales& Marketing and Sales Coordinator.</li></ul><p>Support the Director of Sales , Director of Sales & Marketing and the Sales Managers in their day to day activities and to assist them in achieving their personal and team objectives.</p><p>Determine and implement the procedures and standards of an effective filing system.</p><p>Provide adequate supplies of stationary and ensures that the following forms are used and kept updated at all times:</p><ul><li>Timesheets</li><li>Purchase orders</li><li>Travel authorizations for business trips</li><li>Collateral reprint orders</li><li>Brochure supplies (office)</li><li>Holiday and sick leave</li><li>Expense forms</li></ul><p>Maintain and update inventory: control of all gifts and giveaways.</p><p>Maintain an up-to-date operating manual of the department, incl. policies and procedures, rules and regulations.</p><p>Compile monthly reports to be completed by 5th of each month.</p><p>Compile statistics.</p><p>Assist with the co-ordination of direct mail campaigns on behalf of sales and marketing, labeling, data collection and distribution of mail items.</p><p>Ensure the efficient liaison between the sales office and other sales offices in sister hotels, including the distribution of our sales correspondence and collateral to other hotels.</p><p>Annual contracting administration for corporate and leisure business.</p><p>Ensure that store requisitions are submitted monthly.</p><p>Ensure ordering of business cards.</p><p>Ensure sensible and effective use of the telephone all incoming calls promptly answered in an agreed manner. ensure that calls are screened and dealt with in an appropriate way. All enquiries to be dealt with within 24 hours.</p><p>Assist telesales research of existing/new clients within guidelines of Director of Sales / Director of Sales & Marketing.</p><p>Sort all incoming mail for the attention of the Director of Sales and Marketing and Sales Department.</p><p>Ensure the strict confidentiality of information passing though the office.</p><p>Record minutes of all meetings conducted by the Director of Sales and Marketing and any others as when directed by the Sales and Marketing team from time to time.</p><p>Maintain the highest standards of professional, ethics, and attitude toward all hotel guests, clients, and colleagues.</p><p>Coordinate and assist in organising sales trips.</p><p>Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures.</p><p>Understand and strictly adhere to the rules & regulations established in the employee handbook and the hotel s policy on fire, hygiene, health & safety.</p><p>Ensure that all potential and real hazards are reported and rectified immediately.</p><p>Understand and strictly adhere to the hotel s employee rules & regulations.</p><p>Perform any other duties as assigned to them by management.</p><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Equivalent to High School Diploma or Hotel Apprenticeship.</li><li>Previous experience in 4/5 star hotels.</li><li>Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial</li><li>To fill this position the candidate must have: Planning/organisation skills Adaptability Flexibility Initiative Creativity</li><li>Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word) Micros Fidelio Opera and Sales & Catering</li><li>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: People Oriented Passionate for European luxury Entrepreneurial Straightforward Interest to develop in the Sales department Communication skills Attention to details</li></ul><p></p></section>
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<strong>BUSINESS INTRODUCTION</strong><br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><strong>JOB TITLE</strong><br>R2R Tower lead | MAF Global Solutions | Global Solutions Egypt<br><strong>ROLE SUMMARY</strong><br>The Record to Report (R2R) Tower Lead is responsible for leading the end-to-end R2R function across multiple Retail entities, ensuring accurate, timely, and compliant financial reporting in line with IFRS, regulatory requirements, and company policies. The role drives governance, operational excellence, process standardization, automation, and continuous improvement while leading high-performing teams and partnering with key business and finance stakeholders to support financial integrity.<br><strong>ROLE PROFILE</strong><ul><li>Lead end-to-end R2R operations across multiple entities, ensuring accurate financial reporting and successful month-end, quarter-end, and year-end close activities.</li><li>Oversee balance sheet integrity by reviewing journals, reconciliations, provisions, accruals, and high-risk accounting areas to ensure compliance and accuracy.</li><li>Ensure adherence to IFRS, internal controls, tax regulations, audit requirements, and Group reporting standards across all markets.</li><li>Act as the escalation point for complex accounting issues, operational risks, reconciliation challenges, and service delivery matters.</li><li>Build strong partnerships with Business Units, FP&A, Treasury, Tax, Group Reporting, and other stakeholders to align financial operations with business needs.</li><li>Lead, develop, and mentor Process Managers and Associate Managers through effective resource planning, coaching, succession planning, and performance management.</li><li>Drive process standardization, ERP enhancements, automation initiatives, and continuous improvement to improve efficiency, scalability, and service quality.</li><li>Monitor KPIs, SLAs, audit outcomes, and reporting quality, implementing corrective actions to ensure operational excellence and continuous performance improvement.</li></ul><br><strong>REQUIREMENTS</strong><br><ul><li>Bachelor's degree in Finance, Accounting, or Commerce, with a professional qualification such as CPA, CMA, or IFRS certification.</li><li>12+ years of experience in Finance and Record to Report operations within complex, high-volume, multi-entity organizations.</li><li>Proven leadership experience managing large R2R teams and shared services operations across multiple business units or countries.</li><li>Strong technical expertise in IFRS, financial reporting, balance sheet management, and accounting governance.</li><li>Advanced proficiency in SAP or other enterprise ERP systems, with strong MS Excel, Word, and PowerPoint skills; Power BI knowledge is an advantage.</li><li>Demonstrated strengths in strategic leadership, stakeholder management, communication, decision-making, change management, and continuous improvement.</li></ul><br><strong>WHAT WE OFFER</strong><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br><br> <br> </div>
<h2 class="h5">Job description</h2>
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<p>Viatris Egypt S.A.E</p><p>Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. </p><br><p>We have been included on number of <span><u>award lists</u></span> that demonstrate the impact we are making. <br> </p><br><p>Every day, we rise to the challenge to make a difference and here’s how the “<b>Quality Control Analyst</b>” role will make an impact:</p><br><p><b>Key responsibilities for this role include:</b></p><br><ul><li>Conduct routine and non-routine analyses of in-process materials, finished goods, and stability samples in a timely manner.</li><li>Interpret test results and compare them with established specifications and control limits.</li><li>Conduct chemical and physical laboratory tests to perform qualitative and quantitative analyses.</li><li>Complete documentation required to support testing activities, including data capture forms, equipment logbooks, and inventory records.</li><li>Ensure compliance with Data Integrity principles and Good Documentation Practices (GDP) in all laboratory activities.</li><li>Prepare technical reports, graphs, and charts to document experimental results.</li><li>Participate in out-of-specification (OOS), out-of-trend (OOT), and laboratory failure investigations.</li><li>Provide quality control data required for regulatory submissions, as applicable.</li><li>Investigate and report questionable or atypical test results to the supervisor.</li><li>Perform data entry and trend analysis activities.</li><li>Execute activities related to process validation, cleaning validation, and instrument qualification under supervision, as applicable.</li><li>Support the preparation and execution of SOPs, calibration protocols, validation protocols, and qualification documents (IQ, OQ, and PQ) related to laboratory activities.</li><li>Ensure implementation of Viatris Policies and requirements applicable to laboratory operations.</li><li>Monitor reference standards inventory and expiry status.</li><li>Monitor inventory and expiry status of laboratory stock items, including reagents, glassware, filters, and other laboratory consumables.</li><li>Support the review and revision of Quality Control SOPs, as assigned.</li><li>Participate in continuous improvement initiatives, including Lean and Six Sigma projects.</li><li>Support QC compliance activities related to Viatris Policies, internal audits, EDA actions, and data integrity requirements.</li></ul><p><b><u>Experience and Knowledge</u></b></p><br><ul><li>Working knowledge of current Good Manufacturing Practices (cGMP) and current Good Laboratory Practices (cGLP), with particular emphasis on Quality Control operations.</li><li>Knowledge of analytical laboratory techniques and laboratory instrumentation, including pH meters, UV-Visible spectrophotometers, High-Performance Liquid Chromatography (HPLC), and reagent preparation.</li><li>Familiarity with laboratory investigations, data integrity requirements, and Good Documentation Practices (GDP) is preferred.</li><li>Experience with laboratory computerized systems and electronic data management is an advantage.</li><li>Knowledge of pharmaceutical testing requirements, specifications, and regulatory expectations is preferred.</li></ul><p><b><u>Minimum Qualifications for this Role</u></b></p><br><ul><li>Bachelor's degree in Pharmacy, Chemistry or Pharmaceutical Sciences.</li><li>1–2 years of experience in a pharmaceutical Quality Control laboratory.</li><li>Good command of the English language, both written and spoken.</li><li>Strong technical writing, documentation, and communication skills.</li><li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li><li>Strong organizational, analytical, and problem-solving skills, with the ability to work independently and effectively within a team environment.</li><li>Ability to manage multiple priorities, work under pressure, and meet deadlines.</li></ul><p>A<span><span>t Viatris, we offer</span></span><span><span>competitive</span></span><span><span>salar</span></span><span><span>ies</span></span><span><span>, benefits</span></span><span><span>and</span></span><span><span>an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.</span></span></p><br><p><span>Viatris is an Equal Opportunity Employer. </span></p><br> </div>