UI developer Jobs
11372 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Overview:</b></p>
<p> <br> </p>
<p> We are looking for a results-driven Marketing Strategist & Lead Generation Expert to design, execute, and optimize data-driven marketing strategies that generate high-quality leads and contribute directly to revenue growth. The ideal candidate combines strategic thinking with hands-on execution across digital channels.<br> <br> </p>
<p><b>Key Responsibilities:<br> </b></p>
<p> Develop and execute end-to-end marketing strategies aligned with business goals</p>
<p> Design and manage lead generation campaigns across digital channels (LinkedIn, Google, email, content, etc.)</p>
<p> Build and optimize lead funnels, from awareness to conversion</p>
<p> Collaborate with sales teams to ensure lead quality and conversion alignment</p>
<p> Analyze campaign performance and continuously optimize based on data and insights</p>
<p> Manage marketing automation tools and CRM systems</p>
<p> Create and oversee content strategies that drive inbound leads</p>
<p> Identify new growth opportunities, channels, and market segments</p>
<p> Track KPIs such as CPL, conversion rates, pipeline contribution, and ROI</p>
<p>Requirements</p>
<p> 5+ years of experience in marketing strategy and lead generation (preferably B2B)</p>
<p> Proven track record of generating qualified leads and driving pipeline growth</p>
<p> Strong experience with digital marketing channels (paid ads, LinkedIn, SEO, email marketing)</p>
<p> Hands-on experience with CRM and marketing automation tools (e.g., HubSpot, Salesforce, etc.)</p>
<p> Analytical mindset with strong data interpretation skills</p>
<p> Excellent communication and stakeholder management skills</p>
<p> Experience in technology, analytics, or consulting industries is a plus<br> <br> </p>
<p><b>Key Skills:</b></p>
<p> Lead generation & funnel optimization</p>
<p> Performance marketing</p>
<p> Marketing automation</p>
<p> Data analysis & reporting</p>
<p> Content strategy</p>
<p> Campaign management</p></div></section>
<ul><li><strong>Job Overview:</strong></li><li>The Internal Communication Supervisor is the creative voice and strategic bridge between the HR department and the entire workforce. This role is responsible for ensuring that all HR initiatives, policies, and engagement activities are communicated with clarity, creativity, and consistency. The job holder will handle the end-to-end process from conceptualizing visual designs and drafting impactful messages to documenting live events and celebrating our company culture.</li><li><strong>DUTIES AND RESPONSIBILITIES:</strong></li><li>1. Communication Strategy & Drafting<br>• Draft clear, engaging, and tone-appropriate HR announcements, newsletters, policy updates, and memos.<br>• Develop a consistent "HR Voice" that aligns with the company’s mission and culture.<br>• Manage the internal communication calendar to ensure information is shared timely without overwhelming employees.<br>• Edit and proofread all internal HR communications for accuracy, clarity, and professionalism.<br>• Act as a bridge between the HR department and employees, ensuring feedback is captured and communication channels are two-way.</li><li>2. Design & Content Creation<br>• Create visually appealing graphics, and digital content for HR initiatives using design software (e.g., Canva, Adobe Creative Suite).<br>• Maintain the HR internal brand identity across all visual materials.<br>• Produce multimedia content (short videos, photo collages, digital presentations) to highlight company achievements and culture.</li><li>3. Event Documentation<br>• Document all HR activities and events (team building, seasonal celebrations, wellness programs, trainings) through photography, video, or post-event summaries to be shared on company channels.<br>• Create "highlight reels" or photo albums for internal archives to celebrate team milestones and improve organizational memory.</li></ul><p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, ) Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies & SOP Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least 3-5 years of experience in supermarket or restaurant</p><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><p>Good communication skills, and always like to be hands-on with several tools.</p><p>Additionally, you have robust interpersonal and intercultural skills.</p><p>Language skills: Fluent English and Arabic would be highly advantageous.</p><p></p></section>
Key Responsibilities:<br>- Identify and develop new business in pumps, water solutions projects.- Build relationships with consultants, contractors, distributors, and end users.- Follow up on tenders, projects, and quotations.- Support technical and sales teams in closing deals.- Conduct market research and competitor analysis.- Achieve sales targets and expand market share.<br>Requirements:<br>Bachelor’s degree in Engineering, Business, or related field.10+ years experience as business development manager in pumps, water solutions, or industrial equipment. Strong negotiation and communication skills. Strong computer (data analysis and ERP system) skills. Proficiency in English Market knowledge Time management and planning skills Giza residents
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <ul> <li> <p> Responsible for the operations of the store during his shift, in terms of end to -end operation: managing staff , Ordering, Inbound receiving, stocking, Pick and pack orders </p> </li> <li> <p> Assists Store supervisor to manage all store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, ) </p> </li> <li> <p> Assists Store supervisor for Ordering / Store replenishment: by Ensure proper stock in stores (No OOS or OVS) and help to assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment </p> </li> <li> <p> Inventory management: Support Store supervisor by Ensuring effective stock control function and practices. Support Implementation of inventory process to ensure adequate stock levels and accurate inventory by conducting Store Stock take & Cycle count based on the agreed schedule </p> </li> <li> <p> Inbound receiving: During his shift , to ensure Accurate receiving of orders as per policies & SOP </p> </li> <li> <p> Outbound: During his shift , to ensure Efficient and accurate picking and packing of customer orders, as per SOP </p> </li> <li> <p> Support Store supervisor by monitoring fulfillment processes and recommend improvements to increase productivity and profits.</p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li> <p> You have at least 3-5 years of experience in supermarket or restaurant </p> </li> <li> <p> You are someone energized by the unknown and look forward to learning each day on the job. </p> </li> <li> <p> Good communication skills, and always like to be hands-on with several tools. </p> </li> <li> <p> Additionally, you have robust interpersonal and intercultural skills. </p> </li> <li> <p> Language skills: Fluent English and Arabic would be highly advantageous.</p></li></ul></div><p></p></section>
What We’re Looking For5+ years of experience in luxury retail (jewellery or high-end fashion). Strong experience in managing POS-driven retail operations. Excellent leadership, team development, and people-management skills. Fluent English; additional languages are an advantage. Strong communication skills and the ability to manage VIP clients. High attention to detail with a strong commitment to presentation, service quality, and store standards.<br>Your Role Oversee and manage daily store operations. Lead, coach, and develop the sales team to achieve performance excellence. Ensure sales targets and customer experience standards are consistently met. Maintain exceptional product presentation and visual merchandising quality. Build and manage high-value client relationships.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES;</strong> include but not limited to: </p><p><strong>Accounts Receivable (AR)</strong></p><ul><li>Monitor aging reports; follow up with customers on outstanding balances. </li></ul><ul><li>Assist with collections escalations as needed. </li></ul><ul><li>Reconcile AR accounts and support month-end close activities. </li></ul><p><strong>General & Administrative</strong></p><ul><li>Assist with monthly reconciliations and accruals. </li></ul><ul><li>Support audits by preparing documentation and responding to requests. </li></ul><ul><li>Help maintain and improve accounting processes and internal controls. </li></ul><ul><li>Support month-end closing activities, including adjusting journal entries </li></ul><ul><li>Review and approve Concur reports, including employees corporate card transactions and reimbursements </li></ul><ul><li>Prepare and maintain general ledger entries and reconcile accounts </li></ul><ul><li>Maintain and reconcile prepaid expense accounts </li></ul><ul><li>Maintain accounting ledgers in accordance with internal policies and compliance requirements </li></ul><ul><li>Support the Accounting department with analysis and reporting </li></ul><ul><li>Manage fixed asset records and tracking </li></ul><ul><li>Identify opportunities to improve accounting procedures and recommend process improvements </li></ul><ul><li>Maintain accurate balances for intercompany A/P and A/R transactions and reconcile with counterparts in global entities. </li></ul><ul><li>Post intercompany service journal entries by verifying and entering transactions </li></ul><ul><li>Support internal and external audit process and preparation </li></ul><ul><li>Generate ad hoc reports as needed </li></ul><ul><li>Perform other duties as assigned. </li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>QUALIFICATIONS AND REQUIRED EXPERIENCE </p><ul><li>Bachelor s degree in Accounting, Finance, or a related field. </li></ul><ul><li>1-3 years experience working in a corporate setting </li></ul><ul><li>Fluency in English required </li></ul><ul><li>Experience in semiconductor industry preferred. </li></ul><ul><li>Experience in international and remote team building preferred. </li></ul><ul><li>Sage Intacct experience preferred </li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><p><b>Responsibilities</b></p><br><ul>
<li>Collaborate with marketing teams to analyze marketing performance metrics, including attribution, audience targeting effectiveness, campaign ROI, and user engagement metrics.</li>
<li>Utilize data analysis skills, along with a deep understanding of marketing principles, to identify opportunities for improving marketing strategies and tactics.</li>
<li>Work cross-functionally with Product, Engineering, Research, and other teams to integrate marketing data into overall business strategy and product development processes.</li>
<li>Serve as a data ambassador, promoting a data-driven marketing culture within the organization.</li>
<li>Influence marketing strategy and execution by providing data-driven insights and recommendations to key stakeholders.</li>
<li>Partner with Engineering to ensure the collection of relevant data for informed decision-making and optimization of marketing efforts.</li>
<li>Develop and implement hypotheses for optimizing marketing performance, employing rigorous analytical approaches and methodologies.</li>
<li>Communicate insights and recommendations effectively through data-driven storytelling, influencing stakeholders to make data-informed decisions.<br></li>
</ul><br><p><b>Requirements</b></p><br><ul>
<li>Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical experience.</li>
<li>A minimum experience of 5 years in analytics in an app marketing environment, including a track record of leveraging attribution tools and analytics to define marketing strategies and of defining tracking plans for marketing campaigns.</li>
<li>Experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)</li>
<li>Language skills : French and English (fluent) , Arabic is an advantage<br></li> </ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Jul 20, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>The Voice Digital Coach is responsible for delivering comprehensive support to end-users utilizing digital tools. Key responsibilities include addressing customer queries, gathering feedback, suggesting improvements, guiding portal users through functionalities, and providing periodic support information and statistics to the Digital Product Owner and management.</p><br><br><p>The Digital Coach ideally should possess excellent communication skills, fostering trust with both internal and external digital users. Strong interpersonal and IT skills are essential to interpret customer needs from a technical perspective. Moreover, the Voice Digital Coach must effectively articulate ideas in a clear and understandable manner for all customers. This role demands an agile mindset, technical proficiency, and a positive attitude.</p><br><br><br><p><i><strong>Job Duties:</strong></i></p><br><br><ul><li><span>Receive and manage customer (internal and external) tickets through the ticketing system, emails, phone, email, or chat channels for resolution.</span></li><li><span>Collaborate with various teams including product management, process owners, development, technical implementation, project management, and operational teams to resolve customer issues and ensure satisfaction.</span></li><li><span>Analyze reported issues to identify their nature (portal, process, or service connectivity) and redirect them to the appropriate entity for resolution.</span></li><li><span>Troubleshoot reported issues using various internal tools (Hookah, Gini, COMPASS, BTD Tools).</span></li><li><span>Provide post-sales customer training sessions and quick demos based on individual customer needs.</span></li><li><span>Manage incidents and document post-ticket resolution for analysis and reporting.</span></li><li><span>Propose portal enhancements to the Digital Product Owner based on ticket analysis and customer feedback to enhance and simplify the user's digital journey.</span></li><li><span>Collect and report process gaps and product malfunctions to Process Owners and Development teams.</span></li><li><span>Generate quarterly FAQs for internal users, addressing repetitive issues and incorporating user feedback.</span></li><li><span>Assist in organizing monthly training sessions for internal users coinciding with the release of each new sprint.</span></li></ul><br>About you<p><strong>ABOUT YOU</strong></p><br><br><ul><li><span>Bachelor's Degree in Computer Engineering, Computer Science, Information Management Systems, Business Informatics, or equivalent.</span></li><li><span>Minimum of 5 years experience in Customer Support within a Technical or IT-related field.</span></li><li><span>Fluency in English and French is a must.</span></li><li><span>Background knowledge in Voice services is highly desirable.</span></li><li><span>Excellent communication and problem-solving skills.</span></li><li><span>Agility and multi-tasking abilities.</span></li><li><span>Data analysis and troubleshooting skills.</span></li><li><span>Patience when handling customer frustration and/or repetitive support issues.</span></li><li><span>Understanding of digital tools and web portals.</span></li><li><span>Excellent command of Microsoft Office.</span></li><li><span>Flexibility with working hours.</span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Description</b><span>Overview</span><p>AtkinsRéalis has an exciting career opportunity in Egypt for Electrical design engineers with 3 to 5 years of experience. Candidates shall have solid experience in design and design review of LV and MV electrical distribution networks for various types of buildings.</p><br><span>Your role</span><ul><li>Handling the design of electrical distribution network components for different types of buildings, previous experience in different types of projects; offices, residential, commercial buildings..etc.</li><li>Have the ability to the well understanding and interpretation of international codes and standards (BS, IEC, IET, NEC, NFPA, CIBSE, IESNA, ISO,..etc)</li><li>Familiar with the local country codes of middle east and gulf countries.</li><li>Preparation of Single line diagrams and distribution network strategy.</li><li>Preparation of Electrical load Lists & Switchgear/Distribution Board Schedules.</li><li>Design of medium voltage networks.</li><li>Sizing of main electrical equipment, Cable sizing, breaker sizing, CT sizing, power factor correction, lighting, earthing & lightning system.</li><li>Preparation of electrical systems layout drawings - Electrical equipment, interior and exterior lighting, street lighting, small power, cable routing, earthing, lightning protection, motor control centers schedules, experience in Fire Alarm system is preferred.</li><li>Assist senior engineers in technical works of the project.</li><li>Communicate efficiently with different stakeholders of the project.</li><li>Experience in working with Revit, BIM 360, Navisworks, and other BIM tools is a must.</li><li>Proficiency in the following software list: Dialux, Relux and Dialux Evo. ETAP. ProDesign. Generator sizing software. Lightning protection calculation software. (IEC, strikerisk,..etc) MS – office</li></ul><ul><li>Undertake liaison with system engineers, third parties and specialist system suppliers and incorporate their requirements in the detail design.</li><li>Coordinate with all other disciplines and improve inter-discipline working with other disciplines such as Architecture, civil, structure and mechanical</li></ul> <span>About you</span><ul><li>3 to 5 years of proven experience in a similar role within engineering or consultancy firm.</li><li>Bachelor’s degree in electrical engineering from a reputable university with minimum overall grade of “Very Good”.</li><li>Experience of working in Multi-D environment and good understanding of co-ordination and interfaces with other disciplines.</li><li>Ability to work in multi-cultural multilingual environment.</li><li>Open to new ideas and innovative approaches.</li><li>Be a competent user of IT tools in particular Word, Excel, Outlook and Electrical design tools e.g. Amtech, dialux etc.;</li><li>Proficiency in Revit , ACC, AutoCad is a must.</li><li>Wider knowledge of other disciplines is desirable;</li><li>Responsible for completion of specifically assigned tasks to time and cost.</li><li>Able to work as reliable and pro-active member of the team.</li><li>Excellent command of English language. (Writing and speaking)</li><li>Revit API/Dynamo knowledge is a plus</li><li>Good communication, presentation and listening skills.</li><li>Writing professional reports.</li><li>Identifies and communicates concerns to immediate supervisor.</li><li>Possess capability to take individual responsibilities.</li><li>Willingness to share information and knowledge with team members.</li><li>Shows flexibility in work tasks, locations and flexibility to work with teams in a different time zone.</li></ul><span>Rewards & benefits</span><p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br><span>About AtkinsRéalis</span><p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
Company Description Baron Hotels & Resorts is a boutique hotel management group recognized for delivering luxury hospitality experiences since 1980. The company has earned numerous international awards from leading travel and corporate organizations in the UK, Germany, Italy, and from the Egyptian Ministry of Tourism, and is regularly acknowledged by Trip Advisor, Holiday Check, Top Hotels, and Travel Life for sustainability. Its portfolio includes Baron Hotel Cairo in Heliopolis, a first-class boutique-style business and leisure hotel overlooking the historic Baron Empain Palace. The group also operates five-star properties in Sharm El Sheikh, including Baron Resort and Baron Palms, and the exclusive Baron Palace Sahl Hasheesh on the Red Sea. Baron Hotels & Resorts is an active member of the American Chamber of Commerce and the German-Arab Chamber of Industry and Commerce in Egypt, underscoring its strong international partnerships. Role Description The Foreigner Guest Relation Agent German Speaker is a full-time, on-site role based in Hurghada. This position focuses on welcoming and assisting international guests, with particular attention to German-speaking visitors, ensuring their needs are met throughout their stay. Day-to-day responsibilities include providing check-in and check-out support, handling guest inquiries and requests, managing reservations-related communication, and coordinating with other hotel departments to resolve issues promptly. The agent will provide information about hotel services, local attractions, and activities, and support guests with special arrangements, feedback collection, and complaint resolution. The role also involves maintaining accurate guest records, promoting hotel offerings, and upholding Baron Hotels & Resorts’ standards of service and hospitality. Qualifications Strong language skills in German and English, with clear verbal and written communication. Customer service and guest relations skills, including problem-solving, empathy, and a professional, courteous manner. Experience in hospitality operations, front office procedures, and reservation or property management systems. Ability to work on-site in Hurghada, including flexible shifts, weekends, and holidays as needed. Good organizational and time management skills, with attention to detail in handling guest information and requests. Comfort working in a multicultural environment; prior experience with international or German-speaking guests is an advantage. Basic computer literacy (email, MS Office) and familiarity with hotel software; additional languages are a plus. Diploma or degree in Hospitality, Tourism, Business, or a related field preferred; equivalent practical experience considered.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Portaluna, a Morgans Originals Hotel</strong></p><br><p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p><br><p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><br><br>Job Description<br><br><p>· Oversee Daily Operations: Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p><br><p>· Room Readiness: Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p><br><p>· Public Area Maintenance: Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p><br><p>Team Leadership & Development:</p><br><p>· Supervise Housekeeping Team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</p><br><p>· Training & Development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</p><br><p>· Team Scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</p><br><p>Quality Control & Inspections:</p><br><p>· Inspect Rooms & Facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</p><br><p>· Quality Assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</p><br><p>Inventory & Supplies Management:</p><br><p>· Inventory Control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</p><br><p>· Laundry Operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</p><br><p>Guest Service & Relations:</p><br><p>· Guest Requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</p><br><p>· Problem Resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</p><br><p>Health & Safety Compliance:</p><br><p>· Maintain Health & Safety Standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</p><br><p>· Hygiene & Cleanliness Standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</p><br><p>Administrative Support & Reporting:</p><br><p>· Daily Operations Reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</p><br><p>· Budget & Cost Control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</p><br><p>Collaboration with Other Departments:</p><br><p>· Cross-department Coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</p><br><p>· Issue Resolution: Collaborate with engineering, and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</p><br><p>Additional Responsibilities:</p><br><p>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><br><p>People & Culture</p><br><p>Employee Relations</p><br><p>· Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</p><br><p>· Work alongside with the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</p><br><p>Recruitment</p><br><p>· Hire new Heartists in conjunction with the People & Culture Leader through INES.</p><br><p>· Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</p><br><p>Employee Engagement and Communications</p><br><p>· Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</p><br><p>· Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture.</p><br><p>· Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</p><br><p>Learning & Talent Development & Performance Management</p><br><p>· Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</p><br><p>· Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</p><br><p>· Ensure Departments have adequate Departmental trainers, and these are well utilised.</p><br><p>· For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</p><br><p>· Development of direct reports to give them ongoing feedback and development.</p><br><p>· Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</p><br><p>· Performs additional duties as directed by supervisors.</p><br><p>· Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</p><br><p>· Is fully conversant with all health and safety, fire and emergency procedures.</p><br><p>· Maintains a high standard of personal hygiene, dress, uniform, and body language.</p><br><p>· Is polite and professional in any situation where the image or regulation of the hotel is represented.</p><br><p>· Attends meetings and training as required by supervisors.</p><br><p>· Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.</p><br><p>· Interacts with guests actively soliciting feedback.</p><br><p>Finance</p><br><p>· The activities and contribution of the role will impact the performance of the hotel.</p><br><p>· They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</p><br><p>· They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</p><br><p>· Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</p><br><p>· Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</p><br><p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p><br><br>Qualifications<br><br><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p><br><p>Leading Myself</p><br><p>· Positive Orientation</p><br><p>· Operational Decision Making</p><br><p>· Self-Development & Management</p><br><p>Leading Others</p><br><p>· Developing an Empowered Team</p><br><p>· Leading an Engaged and Diverse Team</p><br><p>· Communication</p><br><p>Leading the Business</p><br><p>· Advocating Guest Passion</p><br><p>· Business Planning and Analysis</p><br><p>· Business Improvement and Change</p><br><p>Experience/Certificates/Education</p><br><p>· Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</p><br><p>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</p><br><p>· Skills & Attributes:</p><br><p>o Strong leadership and people management skills.</p><br><p>o Excellent interpersonal and communication abilities.</p><br><p>o Attention to detail and strong organizational skills.</p><br><p>o Proven ability to manage multiple priorities and meet deadlines.</p><br><p>o Ability to handle confidential and sensitive information.</p><br><p>o Proficiency in relevant software and MS Office Suite.</p><br><p>o Professional and well-presented at all times.</p><br><p>o Customer-centric approach with a passion for hospitality.</p><br><p>o Proactive problem-solver with a solutions-oriented mindset.</p><br><p>o Ability to work in a fast-paced, dynamic environment.</p><br><p>o Must be able to handle multiple tasks and adapt to changing priorities.</p><br><p>· Language:</p><br><p>o Excellent reading, writing and oral proficiency in English language.</p><br><p>o Ability to speak other languages and basic understanding of local languages will be an advantage.</p><br><p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p><br><br>Additional Information<br><br><p>What awaits you...</p><br><ul><li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li><li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li><li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li><li>A competitive package and plenty of development opportunities.</li></ul> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p><strong>Oversee daily operations:</strong> Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p>
<p><strong>Room readiness:</strong> Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p>
<p><strong>Public area maintenance:</strong> Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p>
<h4>Team leadership & development</h4>
<ul>
<li>Supervise housekeeping team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</li>
<li>Training & development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</li>
<li>Team scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</li>
</ul>
<h4>Quality control & inspections</h4>
<ul>
<li>Inspect rooms & facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</li>
<li>Quality assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</li>
</ul>
<h4>Inventory & supplies management</h4>
<ul>
<li>Inventory control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</li>
<li>Laundry operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</li>
</ul>
<h4>Guest service & relations</h4>
<ul>
<li>Guest requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</li>
<li>Problem resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</li>
</ul>
<h4>Health & safety compliance</h4>
<ul>
<li>Maintain health & safety standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</li>
<li>Hygiene & cleanliness standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</li>
</ul>
<h4>Administrative support & reporting</h4>
<ul>
<li>Daily operations reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</li>
<li>Budget & cost control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</li>
</ul>
<h4>Collaboration with other departments</h4>
<ul>
<li>Cross-department coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</li>
<li>Issue resolution: Collaborate with engineering and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>People & culture</h4>
<h5>Employee relations</h5>
<ul>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
</ul>
<h5>Recruitment</h5>
<ul>
<li>Hire new Heartists in conjunction with the People & Culture Leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
</ul>
<h5>Employee engagement and communications</h5>
<ul>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
</ul>
<h5>Learning & talent development & performance management</h5>
<ul>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
</ul>
<h4>Finance</h4>
<ul>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
</ul>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<h5>Leading myself</h5>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<h5>Leading others</h5>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<h5>Leading the business</h5>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
Video Editor — Nordix Global (Cairo, Egypt) — Hybrid Nordix Global is the official distributor of Scandinavian brands in Egypt, including Zoégas coffee and Sweden's leading nicotine pouch brands. We are assembling a full in house content team, led by our Creative Director, and this role is the execution engine of that team.<br>We are hiring an experienced full time Video Editor to turn raw footage into high performing content across everything we produce, primarily short form, with long form work as well. This is not an entry level role. We need someone who has already done this exact type of work and can prove it.<br>Read this before applying, it will save both of us time Do not apply if any of this sounds like you:You have under 3 years of experience or have never worked on high volume, brand and founder driven content before You can cut footage together and add captions, but you have never actually studied pacing, emotional storytelling, or how to make someone feel something through an edit You are not comfortable taking direction and feedback from a Creative Director and revising quickly You cannot commit to fast turnaround and high volume output, this is not a one video a week role You are not fluent in both English and Arabic, written If none of that describes you, keep reading.<br>What you'll do Edit content across all four of our content pillars: product ads, brand content, company and behind the scenes content, and founder personal brand content Edit high volume short form content for Reels, Tik Tok, Facebook, and Instagram, this is the majority of the work Edit long form content when needed, including founder facing pieces as part of building their personal brand and public presence Work from scripts, hooks, and direction provided by our Creative Director, and take their feedback into fast revisions Edit in a style that matches creator entrepreneurs like Alex Hormozi and Iman Gadzhi: fast pacing, bold captions, strong hooks, retention first storytelling Apply motion graphics, color grading, and cinematic editing techniques to elevate content beyond basic cuts and captions Help maintain a consistent visual and editing standard across all four pillars, so product content, brand content, and founder content all feel part of the same world<br>The most important thing we're looking for Technical skill is the baseline, not the differentiator. What actually separates a great editor for this role is the ability to make someone feel something through the edit itself, before a single word of the script has landed. That means: pacing that builds tension or anticipation, music and sound design that carries emotional weight, cuts that create rhythm rather than just following the footage, and a sense for when to slow down instead of speeding up. We do a lot of storytelling, emotional selling, and inspirational content, and the edit has to carry that feeling on its own. If you can watch raw, unedited footage and already see the emotional arc hiding inside it, that is exactly what we need.<br>What we require3+ years editing content professionally, with direct experience in this type of high volume, brand and founder driven short form content, not just general video editing Strong, demonstrated skills in motion graphics, color grading, and cinematic style editing, not just cutting and captions A portfolio that shows storytelling and emotional pacing, not only technical polish Comfortable working from someone else's script and direction, not just your own ideas Fast worker who can handle real volume, we mass produce content, not one video a week Punctual, reliable, and takes full ownership of deliverables Fluent in English and Arabic, written, captions and on screen text in both languages<br>What we offer Top of market compensation and strong benefits Work inside a full creative team, not alone, clear direction from a Creative Director and close collaboration with our videographer Hybrid position A front row seat in a fast growing international company, your work seen by hundreds of thousands of people, including content built around the founders themselves<br>How to apply Send your portfolio (links to previous work, Reels, Tik Toks, ads, anything you have cut, short or long form) along with a short introduction via Linked In or Whats App: +46 73 775 76 91. In your message, point us to the one edit you're proudest of and tell us why.<br>Applications without a portfolio will not be reviewed.<br>Start date: As soon as possible Application deadline: July 30???? Cairo, Egypt · Hybrid · Full-time
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and customer-focused Guest Relations Agent to join our team specializing in short-term rental hospitality operations. The ideal candidate will be responsible for managing all guest-facing communication throughout the guest journey, ensuring fast, professional, and personalized service while representing the brand with warmth and hospitality. In this role, you will handle guest inquiries, support booking conversions, coordinate with internal teams, resolve guest concerns, and contribute to revenue growth through upselling opportunities. You will play a key role in delivering a seamless guest experience from inquiry to post-checkout.</p><p><b>Key Responsibilities:</b></p><ul><li>Manage all guest communication across multiple channels, ensuring timely, professional, and brand-aligned responses.</li><li>Handle guest inquiries, guide guests through the booking process, address concerns, and follow up to maximize booking conversions.</li><li>Identify and act on upselling opportunities before and during guest stays to support revenue growth.</li><li>Accurately document guest interactions, requests, and upselling activities in internal systems.</li><li>Coordinate reservation details with Operations to ensure smooth check-ins and properly prepared units.</li><li>Act as the main point of contact for guest issues and coordinate with internal teams to ensure timely resolution and guest satisfaction.</li><li>Support direct bookings by coordinating reservation details, confirming payment status, and updating internal systems.</li><li>Manage post-checkout communication, including guest reviews, platform feedback, and damage reporting when applicable.</li><li>Ensure compliance with company policies and escalate sensitive or complex cases when needed.</li><li>Prepare structured handovers between shifts to ensure operational continuity.</li></ul><p>Working Conditions:</p><ul><li>Rotational shifts: Morning (9 hours) / Night (8 hours), rotation every 3 4 weeks.</li><li>One rotational day off per week based on operational needs.</li><li>No on-call duties outside working hours.</li><li>Opportunity to grow within a fast-paced hospitality environment.</li><li>Exposure to short-term rental operations, guest experience, and revenue management.</li><li>Supportive team environment with professional development opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements:</b></p><ul><li>1 3 years of experience in a Short-Term Rental (STR) company or hotel environment is required.</li><li>Previous experience in guest relations, reservations, front office, customer service, or hospitality operations.</li><li>Experience in sales or upselling is an advantage.</li><li>Strong written and verbal communication skills in Arabic and English (minimum B2 level English ).</li><li>Familiarity with CRM systems, WhatsApp Business, and booking platforms.</li><li>Experience with Airbnb, Booking.com, or other OTAs is a plus.</li><li>Strong communication, multitasking, and problem-solving skills.</li><li>Calm under pressure with a strong customer-first mindset.</li><li>Ability to manage multiple conversations and priorities efficiently.</li><li>Hospitality or Tourism background is preferred.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description</span><br><span></span><p><br><b><u>Job Purpose:</u></b></p><br><p>Engage effectively in operational service improvements initiatives and drive culture of continuous improvement across all IT processes. Working with IT teams across the IT to recommend processes efficiencies and support new demands and challenges ensuring alignment to the IT strategy and values. Making sure that services delivered remain in line with ever changing business needs in terms of effectiveness and efficiency of existing processes with a strong understanding of the impact related to the provision of new or changed services. Consolidate KPI Metrics and collect measures of IT Business Services availability, to ensure current and planned IT services are delivered to agreed IT target. Monitor closely SLA periodical reports on different IT services and analyse all IT KPI’s for deviations and report to the respected IT area for improvement.</p><br><p><b><u>Job Description:</u></b></p><br><p>1. Identify, review, analyse, prioritize, and recommend improvement opportunities across the service lifecycle, sourcing models, technologies and partners, staff skills and training and communications.</p><br><p>2. Build a service improvement register “SIR” to track improvements from identification to implementation and delivery.</p><br><p>3. Deliver the improvement plans to align & support changes in the business processes.</p><br><p>4. Maintain overall health of ITSM as a discipline within the IT department.</p><br><p>5. Periodically conduct maturity assessments against the process activities and associated roles.</p><br><p>6. Measuring and identifying the value created by CSI improvements.</p><br><p>7. Adopt improvement concepts such as PDCA, ITIL CSI Approach, 7-Step Improvement Process.</p><br><p>8. Defining of metrics and KPI’s for IT services that are being delivered by the team to end users, by monitoring & measuring the availability and performance of IT services. </p><br><p>9. Develop SLA’s with internal customers and create buy-in for adherence to these SLA’s within CIB. </p><br><p>10. Develop OLA’s with other IT and respective teams and create buy-in for adherence to these SLA’s within the IT department.</p><br><p>11. Review outsourced functional SLA with the IT vendor management to ensure that targets are aligned with CIB SLA targets.</p><br><p>12. Support & coordinate in the implementation of the Service Level Management (SLM) structure for CIB and advocate this structure to ensure buy-in for SLM in general and designed structure in particular.</p><br><p>13. Analyse all IT service delivery reports to identify any improvements in the process to proactively drive higher standards of the provided services.</p><br><p><b>Policies, Processes and Procedures</b></p><br><p>14. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p><b>Day-to-day operations</b></p><br><p>15. Follow the day-to-day operations related to own jobs in the IT Security, Control and Quality Assurance department to ensure continuity of work.</p><br><p><b>Compliance</b></p><br><p>16. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><b><span><span>Qualifications & Experience</span></span></b></span></p><br><ul><li><span><span>Bachelor’s degree of Computer Engineering, Computer science or its equivalent</span></span></li><li><span><span>Exceeding 10 years of experience in IT Services Management.</span></span></li><li><span><span>Preferably Experience in different documentation standardization models </span></span></li><li><span><span>Knowledge of ITSM manuals & different models.</span></span></li><li><span><span>Preferably work experience across a wide range of quality approaches including ITIL, ISOxx, COBIT and TOGAF</span></span></li><li><span><span>Preferably a Demonstrable leadership expertise in leading large IT departments. </span></span></li><li><span><span>Delivery of IT Change to generate value through the creation of new process management scale</span></span></li><li><span><span>Preferably experienced in the use of ITIL frameworks (specifically the intermediate level) to deliver sustained and externally validated improvement in IT performance.</span></span></li></ul><p><span><b><span><span>Soft Skills</span></span></b></span></p><br><ul><li><span><span>The ability to lead and motivate a team of specialists / senior specialists staff</span></span></li><li><span><span>Excellent presentation and communication skills</span></span></li><li><span><span>Ability to manage and lead team members</span></span></li><li><span><span>Technical understanding with ability to translate into business concepts</span></span></li><li><span><span>Relationship management and conflict resolution skills</span></span></li><li><span><span>A good understanding of the organization’s IT infrastructure & services provided to customers/users</span></span></li><li><span><span>Business analysis skills</span></span></li></ul><p><span><b><span><span>Technical Skills</span></span></b></span></p><br><ul><li><span><span>Microsoft Technologies </span></span></li><li><span><span>ITIL framework</span></span></li><li><span><span>HP Open View Technology</span></span></li><li><span><span>Strategic IT Business Planning</span></span></li><li><span><span>IT Business Delivery analysis & Development </span></span></li></ul><br> </div>
<p>We are seeking an IT Service Desk Specialist to provide first-line service desk support for enterprise end users, supporting Vodafone Automotive and Global Catalogue users through a helpdesk-to-helpdesk support model. The role covers request management, incident management, authorisation management, service level management, relationship management, problem management and inventory-related support, while coordinating with internal teams, partners, affiliates and third-party suppliers to deliver timely, quality-focused resolutions. This role is based in Cairo and sits within the Enterprise function, supporting service desk operations for Vodafone Automotive, a Vodafone Group entity delivering automotive products and services to multinational customers and their end users.</p><p><strong>What you ll do</strong></p><ul><li>Receive and manage requests and incidents through channels such as M2M, Remedy, VGECO, ServiceNow, email, phone and other integrated portals, with a strong focus on call-based support.</li><li>Acknowledge requests and incidents within agreed response times and ensure they are processed accurately in the relevant service support systems.</li><li>Support Vodafone Automotive users and Global Catalogue users by analysing issues, processing tickets and orders, and providing clear updates throughout the ticket lifecycle.</li><li>Take ownership of incidents, escalations, orders and tickets, including follow-up activities and liaison with partners until resolution.</li><li>Validate requests and incidents against agreed templates to ensure the information submitted to the next level of support is complete and accurate.</li><li>Liaise with internal and external partners, including OPAs, Service Managers and Account Managers, to support effective service delivery.</li><li>Monitor agreed SLAs and proactively follow up with partners by email or phone to support timely resolution.</li><li>Provide Level 1 support and first-time resolution where possible, with Level 2 support and resolution where applicable.</li><li>Contribute to Incident Management, Knowledge Management, Quality Management and Problem Management processes.</li><li>Create and maintain FAQ content, knowledge management materials and contact lists to improve service desk effectiveness.</li><li>Authorise senders and callers against authorised contact lists using defined validation procedures, and report unauthorised communications to the correct authorised contacts.</li><li>Submit requests to add, remove or update authorised contacts through the appropriate internal teams.</li><li>Contribute to service improvement initiatives that enhance the service desk operation and customer experience.</li></ul><p><strong>Who you are</strong></p><ul><li>You have experience working in a customer-facing support function, preferably within IT.</li><li>You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions.</li><li>You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders.</li><li>You are confident using Microsoft Office applications and service support systems.</li><li>You communicate clearly in business-level German and English, both written and spoken.</li><li>You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach.</li><li>You can work effectively in an international and virtual team environment.</li><li>You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve.</li><li>Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage.</li><li>Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial.</li><li>Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</li></ul><p><strong>Not a perfect fit?</strong></p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p><strong>What's in it for you</strong></p><ul><li>An opportunity to support multinational Vodafone Automotive customers and enterprise end users in a global service environment.</li><li>Exposure to a broad service desk model covering incident management, request management, authorisation management, service level management, knowledge management and problem management.</li><li>The chance to collaborate with internal teams, partners, affiliates and third-party suppliers across a multi-partner support ecosystem.</li><li>Practical experience with service support tools and integrated customer support portals, including Remedy, VGECO, ServiceNow, M2M, email and phone-based support channels.</li><li>A role that supports continuous service improvement and encourages contribution to improved service desk operations.</li></ul><p><strong>What skills you will learn</strong></p><ul><li>End-to-end incident, request, ticket and order lifecycle management within an enterprise service desk environment.</li><li>SLA monitoring, escalation follow-up and partner coordination across internal and external support teams.</li><li>Knowledge management practices, including FAQ creation, support collateral maintenance and contact list management.</li><li>Authorisation management and validation procedures for approved contacts and support communications.</li><li>Practical application of ITIL-aligned service management processes, including incident, problem, quality and knowledge management.</li><li>Customer communication, issue analysis and first-time resolution techniques in a multilingual support environment</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have experience working in a customer-facing support function, preferably within IT. You bring good technical and IT knowledge, with the ability to analyse customer issues and support practical resolutions. You have experience working in a multi-partner environment and can collaborate effectively with internal and external stakeholders. You are confident using Microsoft Office applications and service support systems. You communicate clearly in business-level German and English, both written and spoken. You are organised, analytical and able to manage detailed issue investigation while maintaining a helpful and customer-focused approach. You can work effectively in an international and virtual team environment. You are comfortable working in dynamic, changing environments and can adapt your approach as business needs evolve. Knowledge of ITIL processes or an ITIL v3 qualification would be an advantage. Familiarity with Remedy or other support tools, shared service centre experience, Vodafone process knowledge, relevant qualifications or a general understanding of IoT would be beneficial. Additional written and spoken language skills, especially Spanish, French, Italian or Hungarian, would be an advantage</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Carry out accounting entries and paperwork tasks related to A/R, A/P, Assets and GL transactions efficiently. Prepares month-end general ledger close journal entries and supporting reconciliations. The accountant is responsible for the day-to-day activities and various responsibilities within monthly accounting close, reconciliations assist in analysis, and financial reporting activities. Review trial balance and compared to reports, ensure implementing applicable accounting policies and procedures, maintain strong knowledge of Taxes (Corporate Tax , VAT, WTH,...ETC), ensuring full compliance with all applicable statutory and regulatory requirements.<br><strong>Job Responsibilities:</strong><br><strong>AP</strong><br><ul><li>Receive and verify invoices and acquisition for goods and services, invoices include (local and international suppliers), examples, insurance, products, service providers and others.</li><li>Verify that transactions comply with financial policies and procedures and contract terms.</li><li>Prepare batches for invoices for data entry and enter invoices for payment (RGRs and match invoices and RTN) verify the accuracy of distribution.</li><li>Monitor accounts payable and ensure payments are up to date, process payment transfer request or check payment request.</li><li>Data entry for all payments done to the vendors (checks and transfers).</li><li>Resolve invoice discrepancies, reconcile vendor's balances at least each month end.</li><li>Correspond with vendors and respond to inquiries, acts as a liaison between related departments and vendors.</li><li>Coordinate and send payment confirmations for the entire group to suppliers, and request monthly statements on a regular basis.</li><li>Ensure full accruals during month end and year end closing.</li><li>Always monitor and match the balances between the purchases module and the GL posting accounts. Also match between the inventory module and the GL inventory posting accounts.</li><li>Maintain accounts payable files.</li></ul><br><strong>AR</strong><br><ul><li>Ensure up to date posting of invoices; follow up with opened invoices on a daily basis.</li><li>Monitor accounts receivable and ensure balances are always up to date.</li><li>Resolve accounts' discrepancies, reconcile customers' balances.</li><li>Correspond with customers and respond to inquiries, acts as a liaison between related departments and customers.</li><li>Always monitor and match balances between the sales module and the GL posting accounts.</li><li>Review aging file.</li><li>Make sure that accountant provide management status of dues on & respective collections on Monthly basis.</li><li>Prepare monthly customers specific provision if any. </li><li>Review Monthly bank reconciliation to ensure all entries is updated.</li><li>Approve daily equipment sales invoices.</li></ul><br><strong>GL</strong><br><ul><li>Ensure up to date posting of office expenses and other GL transactions.</li><li>Prepare monthly journal entries, accruals and GL account reconciliations including banks, prepaid and accrued expenses, etc.</li><li>Assist in preparation of intercompany transactions and consolidation entries.</li><li>Respond to inquiries, acts as a liaison between related departments.</li><li>Assist in month end and year end closing for closing.</li><li>Perform duties with attention to details and accuracy. Maintain problem-solving skills.</li><li>Online banking transactions entries.</li><li>Cooperate with auditors of the company till receive stamped financial.</li><li>Manage stock adjustments and stock transfer.</li><li>Review control accounts.</li></ul><br><strong>TAX </strong><br><ul><li>Ensure compliance with Taxes, VAT, WHT.</li><li>Guide and answer any questions from External customers about Tax.</li><li>Consult with our Tax consultant for any inquiry and get updating of Tax on time to reflect in our books.</li><li>Manage online system and submit all types of Tax for Saudi company and make sure the payment done on time.</li><li>Responsible for Tax filling and making sure it is filled properly.</li><li>advise management on time for any new rules about Tax.</li></ul><br><strong>Other</strong><br><ul><li>Follow up the due accounts receivable and other debit accounts, report on collections.</li><li>Post affiliate entries on time.</li><li>Office Insurance, Shipment Insurance.</li><li>Car Insurance.</li></ul><br><strong>Requirements</strong><br><strong>Minimum Qualifications:</strong><br><ul><li>Bachelor's degree in accounting, Finance.</li><li>7+ years of experience in accounting, preferable in Accounts Receivable with proven record of knowledge/experience will be considered an add value.</li></ul><br><strong>Required Skills:</strong><br><ul><li>Experience in working on ERP systems such as Microsoft Dynamics GP, Oracle etc.</li><li>Ability to prioritize and manage multiple responsibilities, effective time management, organization and multi-tasking skills.</li><li>Good written and verbal communications skills in English / Arabic.</li><li>Sound knowledge of MS Office (Excel).</li><li>Team player, Excellent Communicator, organized, pro-active, customer focused, strong attention to detail, target oriented and ability to perform well under pressure.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18-month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>
<p>Tomra Food is a leading provider of sensor-based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high-quality output have been our strengths for more than 40 years in the food industry. Reporting to the Manager, Customer Project Management, and cooperating with a team of highly skilled engineers, you will be responsible for the execution of the most advanced process solutions for TOMRA FOOD s largest and most important customers. This will involve the set-up, implementation, and monitoring of a structured stage gate process, where you will cooperate at 360 degrees with our customers, from the initial, pre-sale interactions to the final commissioning of TOMRA s solutions, guaranteeing them peace of mind. At the same time, you will lead the cooperation with TOMRA internal stakeholders, defining their required input, and with 3rd parties, coordinating interactions, so that standards and deadlines are respected. Manage Tomra Food projects from quotation stage right through to commissioning including on-site installation management, ensuring end to end project quality and customer satisfaction. Aide the sales team in accurately costing projects and identifying project risks at the quotation stage when required. Develop the equipment, process, and product expertise required to assist Sales and the Customer in developing the correct solution for their application. Ensure customer design standards/expectations are communicated to the project design team and executed accordingly ensuring customer satisfaction. Develop and maintain working relationships with 3rd party vendors. Assist with equipment supplier negotiations. Responsible for controlling the project budget and change order management. Liaise with operations and logistics to ensure project schedules are maintained. Ensure that projects align with organisational goals and objectives. Conduct regular customer visits, ensuring a hands-on project management approach Facilitate the smooth handover of the project to the Service Organisation at the end of the project execution phase. Health & Safety Comprehend your health and safety management responsibilities and adhere to all relevant legal obligations and TOMRA Safe standards to foster a safe working environment for everyone. This entails: Accurately document and investigate any incidents. Report and record all potential hazards, conducting risk assessments, and implement practical control measures. Effectively manage all employees and contractors through diligent supervision and comprehensive training.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 5 years experience in an industry-related design or project role.</li><li>Fluent in Arabic and English</li><li>Experience in the food or machinery industry is advantageous, but not essential.</li><li>Strong attention to detail with a keen eye for quality and accuracy.</li><li>Customer-focused mindset with a commitment to delivering excellent service.</li><li>Ability to work effectively both as part of a team and independently with minimal supervision.</li><li>Excellent communication, negotiation and interpersonal skills.</li><li>Proven problem-solving capability with a practical and solutions-oriented approach.</li><li>High level of adaptability and flexibility in a dynamic environment.</li></ul>