Tourism manager Jobs

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The IFB Commercial Purchasing Supervisor is responsible for overseeing the purchasing and supply of all national IKEA FOOD products. The role involves optimizing supply chain efficiency and ensuring adherence to IKEA's purchasing processes and standards. The supervisor works closely with the IKEA Food Manager and other stakeholders to meet operational needs and ensure that stocks are ordered efficiently and are up to standard, taking part in audits and ensuring vendor quality and safety measures.</p> <h4>What you will do</h4> <strong>Operational responsibilities</strong><br> <li>Execute efficient and cost-effective purchasing of food, beverage, general, and operating equipment according to IKEA FOOD requirements.</li> <li>Liaise with IKEA Food Manager and Kitchen Production Manager to secure all F&B requirements and provide alternatives, economical order quantity, and set the par stock levels for all items.</li> <li>Ensure adherence to proper operating standards in the areas of purchasing, receiving, store, and goods issuing.</li> <li>Maintain vendor performance file to ensure quality and consistency.</li> <li>Conduct regular vendor inspections in partnership with Health & Safety leader and culinary leadership.</li> <li>Follow IKEA purchasing policies and ensure product purchases are supported with three quotations for quality and price comparison approved by the Regional SO Team.</li> <li>Thoroughly scrutinize receiving of all F&B items to ensure safety measures.</li> <li>Implement monthly IFB stock takes according to set guidelines and prepare monthly discrepancy reports with follow-up control measures.</li> <li>Work out quick solutions in case of overstock and/or shortage of products.</li> <li>Recognize and build key relationships with matrix partners and ensure effective communication flow with all relevant stakeholders.</li> <li>Process and document suppliers' requisitions in the NAVISON system.</li> <li>Ensure cleanliness and organization of the IFB supplies and storages.</li> <li>Ensure day-to-day functions of storekeepers are carried out in the department.</li> <li>Familiarize with global food certifications and contribute to menu development considering sustainable and certified resources.</li> <li>Perform physical activities such as lifting, bending, standing, climbing, or walking consistently.</li> <strong>Financial responsibilities</strong><br> <li>Coordinate with IKEA IFB Admin for invoice postings.</li> <li>Read and analyze KPI and P&L reports.</li> <h4>Required skills to be successful</h4> <li>Advanced computer skills</li> <li>Strong leadership and interpersonal skills</li> <li>Analytical skills with a tactical approach</li> <li>Effective multitasking and problem-solving capabilities</li> <h4>What qualifies you for the role</h4> <li>High school degree or equivalent; bachelor's degree in business administration, management, finance, or a related field preferred.</li> <li>3-5 years of successful food purchasing experience from food trading, food retailing, or hotel and restaurant industries.</li> <li>Ability to perform physical activities such as lifting up to 50 lbs unassisted, bending, standing, climbing, or walking consistently.</li> <li>Familiarity with global food certifications and sustainable sourcing practices.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary This is a full-time, on-site role based in Egypt for an Inbound Senior Tour Operator. Principal Responsibilities and Duties The responsibilities include designing tailor-made itineraries. Managing and organizing guided tours. Handling travel and tourism logistics. Providing exceptional customer service, managing reservations, and supporting sales efforts. The role also involves coordinating with clients and stakeholders to deliver outstanding experiences while ensuring the smooth operation of all travel arrangements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Expertise in Egypt as a Destination</li><li>Strong skills in Reservations and Customer Service to manage client satisfaction</li><li>Experience in Sales strategies within the travel and tourism industry</li><li>Excellent organizational and communication abilities</li><li>Proficiency in using reservation and travel management systems</li><li>Ability to work in a fast-paced environment and manage multiple tasks effectively</li><li>Fluency in French; additional languages are an advantage</li><li>Relevant academic background in Tourism, Hospitality, or related field is preferred</li><li>3+ years of work experience with Itineraries</li><li>5+ years of work experience with Customer Service</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position SummaryThis is a full-time, on-site role based in Egypt for an Inbound Senior Tour Operator.Principal Responsibilities and DutiesThe responsibilities include designing tailor-made itineraries. Managing and organizing guided tours. Handling travel and tourism logistics. Providing exceptional customer service, managing reservations, and supporting sales efforts. The role also involves coordinating with clients and stakeholders to deliver outstanding experiences while ensuring the smooth operation of all travel arrangements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Expertise in Egypt as a Destination</li><li>Strong skills in Reservations and Customer Service to manage client satisfaction</li><li>Experience in Sales strategies within the travel and tourism industry</li><li>Excellent organizational and communication abilities</li><li>Proficiency in using reservation and travel management systems</li><li>Ability to work in a fast-paced environment and manage multiple tasks effectively</li><li>Fluency in English; additional languages are an advantage</li><li>Relevant academic background in Tourism, Hospitality, or related field is preferred</li><li>3+ years of work experience with Itineraries</li><li>5+ years of work experience with Customer Service</li></ul><p></p></section>

HEAD OF ACCOUNTS<br>???? Cairo, Egypt | On-site<br>About the role<br>Respect Tours is looking for an experienced HEAD OF ACCOUNTS to join our finance team and support our growing operations in the tourism industry.<br>Responsibilities- Manage accounts payable and receivable.- Handle supplier, customer, and sales accounting.- Monitor treasury activities and cash flow.- Prepare financial reports and support monthly closing activities.- Assist in preparing financial statements and management reports.- Coordinate with banks and perform bank reconciliations.- Ensure compliance with tax requirements and local regulations.- Work with ERP systems and support process improvements.<br>Requirements<br>- 5+ years of accounting experience, preferably in the tourism industry.- Good understanding of financial reporting and accounting principles.- Experience with taxes and banking transactions.- Familiarity with ERP systems.- Proficiency in Microsoft Office, especially Excel.- Strong attention to detail and good organizational skills.<br>Location<br>???? El Nozha, Cairo, Egypt<br>How to apply<br>Please send your CV to:???? info@respecttours.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Training &amp; Quality Manager is responsible for successfully onboarding, skill, and training the hotel team through well designed and operationally viable blended learning solutions and ensure that every corporate training initiative has been successfully implemented and each hotel employee is to developed in both skills and competencies to deliver a consistent beautiful performance that creates a signature differentiation for our brand in the luxury hotel segment, includes ensuring optimal communication between management, all administrative and operational departments. Quality assurance and enhancement according to Kempinski standards and hotel-specific standards. Analyse training needs and training effectiveness. Plan, design and deliver training programmes. Devise a training marketing strategy, which is evident both at the back of house and reflected in campaigns or initiatives to address training topics/themes accordingly. Establish and foster relationships and partnerships with external suppliers, training providers, and legal and safety entities. Establish a training network according to Kempinski standards, including spending time in operations to foster this network. Coach and train managers and Departmental Trainers to improve departmental performance. Organise and supervise Kempinski DNA and brand immersion activities. Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered. Train and develop Training team members. Identify potential training talent and propose &amp; foster Master Trainer candidates. In absence of a Training Coordinator, ensure that the responsibilities are fulfilled. Lead by example and promote Kempinski s core values. Promote and implement Kempinski Corporate Training policies and procedures. Quality Management: Daily processing of guest feedback on GSS, Review Pro, care/Compliment entries and direct correspondence in cooperation with all administrative and operational departments, including resubmission and ongoing guest correspondence. Implementation of individual quality measurements and guest surveys. Send daily updates about the current status of quality ranking on all channels internally. Analysis of the causes of guest dissatisfaction in cooperation with the responsible department managers. Implementation of improvement processes in cooperation with the responsible department managers. Implementation and sustainable continuation of Lobster Ops in cooperation with the training department. Establishment and maintenance of a sustainable quality management system, including statistical analysis and analysis with solutions. Implementation of a regular quality meeting structure with the creation, implementation and adherence to quality action plans. Creation and communication of a monthly quality snapshot for the 5th of a month - based on the measured results of: - GSS and Review Pro Feedback MTD &amp; YTD, Care statistics, naming the top 3 weaknesses at the hotel level including measures, taking into account positive feedback on employees, communication and DNA stories. Significant promotion of the Care &amp; Compliment culture, exhorting deviations with the support of the Executive Committee where necessary. Participation in internal meetings, referring to the quality management. Accompanying and implementing all Kempinski Guest Experience initiatives. Form control of the local policy &amp; procedure structure as well as regular update management. Control the implementation of all Kempinski Policies, Procedures &amp; Standards with feedback to the Executive Committee. Creation of a guest intelligence program and control of execution. Daily hotel inspection to check quality standards in Front of House and Back of House areas. Regular quality checks in cooperation with Lobster Ops. Best practice exchange with other Kempinski hotels. Active participation in HOD and Direct Line Meeting.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelors or similar degree from an accredited college or university with major work in Tourism/Hotel Management or Education.</li><li>One year in a similar position within a luxury brand.</li><li>Ability to work and communicate in a multinational environment.</li><li>Administration skills.</li><li>Planning and organizational skills.</li><li>Verbal and written communication skills.</li><li>Presentation skills.</li><li>Customer service skills.</li><li>Budgeting experience.</li><li>Team leadership skills.</li></ul><p></p></section>

<ul><li><p>Manage and coordinate daily tourism operations and tour arrangements.</p></li><li><p>Plan and organize tour itineraries according to clients’ requirements.</p></li><li><p>Handle hotel, transportation, tour guide, and other supplier bookings.</p></li><li><p>Coordinate with suppliers and ensure all services are confirmed and delivered as planned.</p></li><li><p>Follow up on reservations, confirmations, and amendments.</p></li><li><p>Handle operational issues and provide quick and effective solutions.</p></li><li><p>Ensure the smooth operation of tours from booking to completion.</p></li><li><p>Communicate with clients and suppliers professionally.</p></li><li><p>Negotiate with suppliers when required to ensure the best service and rates.</p></li><li><p>Monitor all operational details and ensure accuracy.</p></li><li><p>Support junior team members and assist them with operational issues.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>7–10 years of proven experience in Tourism Operations or as a Tour Operator.</p></li><li><p>Strong knowledge of tourism operations and travel arrangements.</p></li><li><p>Excellent knowledge of tour planning and itinerary preparation.</p></li><li><p>Experience dealing with hotels, transportation companies, tour guides, and suppliers.</p></li><li><p>Strong communication and negotiation skills.</p></li><li><p>Excellent problem-solving and decision-making skills.</p></li><li><p>Good command of English, both written and spoken.</p></li><li><p>Excellent organizational and time-management skills.</p></li><li><p>High attention to detail.</p></li><li><p>Good knowledge of MS Office.</p></li><li><p>Ability to work independently and as part of a team.</p></li></ul><p></p>

<p><h4>Overview of the role</h4> <p>Provide administrative and operational support to the Specialty Leasing function by managing contracts, internal approvals, documentation, payment tracking, reporting, and data administration. The role is responsible for ensuring the accurate processing, control, and maintenance of all Specialty Leasing records and agreements, while acting as the primary YARDI user for contract creation, activation, and updates. The position plays a key role in supporting revenue generation activities, maintaining compliance with internal processes, and ensuring efficient coordination across Finance, Legal, and other stakeholders.</p> <h4>What you will do</h4> <li>Support the Specialty Leasing Manager in preparing weekly, monthly, and annual progress reports, sales reports, and performance trackers.</li> <li>Monitor aging reports in coordination with the Credit Control team and follow up on outstanding payments.</li> <li>Track and support the collection of new lease, renewal, and TOR payments in collaboration with Finance and Tenant Relations teams.</li> <li>Create and manage all Specialty Leasing internal approvals and ensure compliance with Delegation of Authority (DOA) requirements.</li> <li>Coordinate the preparation, issuance, execution, and filing of Specialty Leasing contracts in partnership with the Legal team.</li> <li>Ensure the accuracy and completeness of all tenant documentation, approvals, contracts, and records.</li> <li>Maintain organized electronic and physical filing systems for contracts, approvals, and supporting documentation.</li> <li>Act as the primary YARDI user for Specialty Leasing, managing contract creation, updates, amendments, activations, and approvals.</li> <li>Work closely with Finance to review, validate, and post Specialty Leasing contracts within YARDI.</li> <li>Maintain tracking sheets, equipment inventories, and operational records, ensuring accurate and timely reporting across the Specialty Leasing function.</li> <h4>Required skills to be successful</h4> <li>1–3 years of experience in administration, document control, contract administration, or a similar support role.</li> <li>Proven experience managing documentation, approvals, contracts, filing systems, and record management.</li> <li>Strong proficiency in Microsoft Office applications, particularly Excel and PowerPoint.</li> <li>Familiarity with database systems, ERP platforms, or document management systems is preferred.</li> <li>Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.</li> <li>Excellent attention to detail, data entry accuracy, and document control capabilities.</li> <li>Good problem-solving skills and the ability to work independently in a fast-paced environment.</li> <li>Good communication and interpersonal skills, with the ability to coordinate effectively with multiple stakeholders.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree in Business Administration, Commerce, or a related field.</li> <li>Experience within real estate, retail, leasing, or commercial environments is an advantage.</li> <li>Good command of English, both written and spoken.</li> <li>Strong administrative, reporting, and coordination capabilities.</li> <li>Positive, self-motivated, and proactive approach to work.</li> <li>Ability to maintain confidentiality and handle sensitive information with professionalism.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

Company Description Tripatak.com is a travel services company focused on helping individuals and organizations plan and book memorable trips. The company offers a range of travel solutions, including flight bookings, hotel reservations, package tours, and customized itineraries. Tripatak.com emphasizes personalized service, transparent pricing, and reliable support before, during, and after travel. Team members work in a dynamic environment that values collaboration, customer satisfaction, and continuous learning. The company is growing and provides opportunities for career development in the travel and tourism sector.<br>Role Description The Sales Travel Consultant is a full-time, on-site role based in Cairo, Egypt. This role involves advising customers on travel options, creating tailored itineraries, and booking flights, hotels, tours, and other services through Tripatak.com’s systems and partner platforms. The consultant responds to inquiries in person, by phone, and online, provides accurate information on destinations, pricing, and policies, and follows up with leads to convert them into confirmed bookings. Daily tasks include handling customer service issues, processing payments, preparing travel documents, and maintaining up-to-date records of bookings and client preferences. The role also requires working closely with colleagues to meet sales targets, participating in product and destination training, and contributing feedback to improve services and customer experience.<br>Qualifications<br> Strong Communication and Customer Service skills to interact effectively with clients and handle inquiries and issues in a professional manner. Proven Sales abilities, with experience in converting leads, upselling services, and meeting or exceeding sales goals in a travel or related industry. Experience in Sales Management or coordinating sales activities, including tracking performance and supporting team objectives. Ability to deliver Training related to travel products, booking tools, or customer service processes is an advantage. Familiarity with travel booking systems, GDS platforms, or online reservation tools, and strong attention to detail when handling travel documents. Good organizational and time management skills, with the ability to manage multiple bookings and customer requests at once. Comfort working in an on-site environment in Cairo, Egypt, with flexibility to work shifts, weekends, or holidays as needed. Relevant experience in travel, tourism, hospitality, or a similar customer-facing field; a diploma or degree in Tourism, Business, or a related area is preferred. Proficiency in English and Arabic, both written and spoken; additional languages are a plus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities Promote and sell Hajj and Umrah programs to prospective customers. Respond to customer inquiries and provide accurate information about travel packages, accommodation, transportation, and included services. Follow up with leads and convert inquiries into confirmed bookings. Collect and review required customer documents for visa processing. Coordinate with internal operations teams to ensure smooth service delivery. Maintain accurate customer records using CRM and booking systems. Prepare and update sales reports and customer follow-up records. Provide continuous support to customers before, during, and after their travel. Build strong relationships with customers to encourage repeat business and referrals. Achieve individual and team sales targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Tourism, Business Administration, Commerce, Marketing, or a related field.</li><li>2 5 years of experience in Religious Tourism Sales.</li><li>Proven experience selling Hajj and Umrah packages is mandatory.</li><li>Experience working in travel agencies, tourism companies, or Hajj &amp; Umrah operators is preferred.</li><li>Strong sales, negotiation, and closing skills.</li><li>Excellent communication and customer service abilities.</li><li>Good understanding of Hajj &amp; Umrah procedures and visa requirements.</li><li>Ability to manage customer objections and convert leads into sales.</li><li>Strong organizational and time management skills.</li><li>Ability to work under pressure and meet sales targets.</li><li>Good problem-solving skills and attention to detail.</li><li>Good knowledge of Microsoft Office.</li><li>Experience using CRM systems.</li><li>Familiarity with reservation and booking systems.</li><li>Proficiency in email communication and WhatsApp Business.</li><li>Arabic: Native or Fluent.</li><li>English: Good command.</li></ul><p></p></section>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p><strong>Education:</strong> At least a technical high school or equivalent diploma.<br> <strong>Experience:</strong> At least 5 years of related work experience.<br> <strong>Foreign language:</strong> Not required.<br> <strong>Courses and training:</strong> Not required.<br> <strong>Computer literacy:</strong> Knowledge of basic applications is an asset.<br> <strong>Skills:</strong> Expected to efficiently use tools, devices and equipment related to the job.</p> <h4>Qualifications</h4> <ul> <li>Responsible for all operations related to the hotel’s Garden Department, both inside and outside of the facility.</li> <li>Organise the facility’s indoor and outdoor landscaping, care and ensure the team cares for the grass and all types of plants according to the proper techniques (pesticide and fertiliser application and irrigation), and create a natural environment in which guests can relax.</li> <li>Monitor the work carried out and audit his/her team according to the Technical Manager’s instructions and provide information.</li> <li>Carry out the general landscaping of the garden.</li> <li>Control the expenses of the Garden Department.</li> <li>Audit the gardeners according to their daily and weekly work schedules.</li> <li>Produce flowers and plants according to the annual and seasonal production targets.</li> <li>Deliver professional training to the gardeners in line with the instructions and attend trainings.</li> <li>Ensure that employees in the Garden Department work in a coherent and systematic manner.</li> <li>Address the issues of departmental employees and try to find solutions.</li> <li>Identify the training needs of departmental employees and inform the Technical Manager.</li> <li>Motivate employees by creating a convenient atmosphere in the department.</li> <li>Control the work carried out in the greenhouses and indoor plants.</li> <li>Ensure and control the maintenance of the equipment used in the Garden Department.</li> <li>Monitor work such as irrigation, lawn mowing, and fertiliser application, and ensure they are done according to the proper techniques.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br> Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.<br> Ensure the quality of the food items and notify manager if a product does not meet specifications.<br> To promote efficiency, confidence, courtesy and an extremely high standard of social skills.<br> To generally promote and ensure good inter-departmental relations.<br> Display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.<br> To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.<br> Adhere to company and hotel rules and regulations at all times.<br> Report any equipment failures/problems to the Maintenance Department.<br> Participate in any training/development schemes as recommended by senior management.<br> Assist the Duty Manager in any task outlined or detailed by him or her.<br> Comply with any reasonable request made by management to the best of your ability.<br> Ensure that the standards required by law and by management are maintained at all times in the areas specified above.<br> Implement necessary warnings and departmental trainings in order to save energy inside the facility.<br> Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br> Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.<br> Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a primary school diploma.</li> <li>Experience: Can learn the job in 3 years and perform duties at expected level.</li> <li>Foreign language: Not required.</li> <li>Courses and seminars: Prior attendance in trainings in the related field.</li> <li>Computer literacy: Not required.</li> <li>Skills: Has knowledge of and is capable of using the products, kitchen and equipment. Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Have knowledge of all Kids Club facilities, activities, schedules, and services provided by the hotel.</p> <p>Perform duties according to the operational standards, policies, and procedures established by the Recreation Manager.</p> <p>Welcome children and parents in a friendly, professional, and respectful manner at all times.</p> <p>Ensure the safety, security, and well-being of all children participating in Kids Club activities.</p> <p>Organize, supervise, and lead age-appropriate indoor and outdoor recreational, educational, creative, and entertainment activities.</p> <p>Encourage children's participation while creating a fun, positive, and inclusive environment.</p> <p>Follow the daily activity schedule and prepare all materials, games, and equipment before each activity.</p> <p>Maintain constant supervision of children during activities and ensure attendance records are accurately maintained.</p> <p>Respond professionally to parents' inquiries, requests, and complaints, resolve issues whenever possible, and inform the Recreation Manager when necessary.</p> <p>Report any accidents, injuries, illnesses, or unusual incidents immediately and complete the required incident reports.</p> <p>Ensure all Kids Club equipment, toys, games, and learning materials are clean, safe, and in good working condition.</p> <p>Maintain cleanliness, hygiene, and organization of the Kids Club before, during, and after activities.</p> <p>Inspect all Kids Club facilities and equipment daily, report damaged or unsafe items, and coordinate repairs with the Engineering Department.</p> <p>Ensure all activities comply with hotel policies, child safeguarding procedures, and health and safety standards.</p> <p>Organize and participate in children's parties, themed events, holiday celebrations, and family entertainment programs.</p> <p>Promote Kids Club activities to hotel guests and encourage children's participation.</p> <p>Ensure children are registered upon arrival and released only to authorized parents or guardians according to hotel procedures.</p> <p>Maintain confidentiality of children's and families' personal information.</p> <p>Wear the designated hotel uniform and name badge while on duty.</p> <p>Work according to the weekly duty roster and operational requirements determined by the Recreation Manager.</p> <p>Attend all departmental meetings, training sessions, and emergency, first aid, and child protection training programs.</p> <p>Support the hotel's environmental sustainability initiatives by reducing waste and using resources responsibly.</p> <p>Comply with all hotel quality management systems, policies, and standard operating procedures.</p> <p>Maintain a professional appearance, positive attitude, and excellent communication with guests and colleagues.</p> <p>Carry out any additional duties assigned by the Recreation Manager or Hotel Management that are consistent with the responsibilities of the position.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> Bachelor's Degree in Physical Education, Early Childhood Education, or a related field.</p> <p><strong>Experience:</strong> At least 1 year of experience in a Kids Club, childcare, entertainment, or hospitality environment.</p> <p><strong>Foreign language:</strong> Good command of English and/or Russian to communicate effectively with children and guests. Additional languages are an advantage.</p> <p><strong>Courses and training:</strong> Certification or training in Childcare, First Aid, CPR, Child Protection, or Kids Entertainment is preferred.</p> <p><strong>Computer literacy:</strong> Basic computer skills are preferred.</p> <p><strong>Skills:</strong> Excellent communication and interpersonal skills, ability to work with children of different age groups, creativity in organizing activities, strong supervision and safety awareness, problem-solving ability, teamwork, patience, and a friendly, energetic personality.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<ul><li><p>Manage contracting processes with hotels, cruises, and resorts.</p></li><li><p>Secure competitive rates, allocations, and allotments for classical tourism packages.</p></li><li><p>Maintain strong supplier partnerships to support operational continuity.</p></li><li><p>Collaborate with internal teams to align contracting with business goals.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum <strong>5 years of proven experience</strong> in the same position within a reputable Egyptian DMC.</p></li><li><p>Solid expertise in <strong>allotment and allocation management</strong> with hotels, cruises, and resorts.</p></li><li><p>Excellent communication and negotiation skills with suppliers.</p></li><li><p>Strong background in contracting for classical tourism products.</p></li><li><p>Ability to maintain and expand supplier relationships effectively.</p></li></ul><p></p>

<p>1. Financial &amp; Operational Auditing GDS &amp; Ticketing Auditing: Audit daily ticketing, voiding, refunding, and reissuing activities across Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre to prevent error ADMs (Agency Debit Memos). BSP &amp; Supplier Reconciliation: Review weekly/monthly Billing and Settlement Plan (BSP) reports, vendor statements, and hotel/tour operator invoices against internal bookings to spot pricing variances or unauthorized discounts. Revenue Assurance: Reconcile daily cash, credit card, and bank transfers collected from retail branches and corporate clients against booking engine entries and general ledger postings. Petty Cash &amp; Expense Audits: Inspect branch petty cash funds, local branch operational expenses, and corporate expense reports for authorization compliance. 2. Compliance &amp; Local Regulations (Egypt Focus) Ensure financial records and invoice reporting align with Egyptian Tax Authority (ETA) requirements (including E-Invoicing and E-Receipt systems compliance). Audit tax withholdings, VAT calculations on service fees, and local tourism levies enforced by the Egyptian Ministry of Tourism and Antiquities. Prepare clear audit working papers and documentation to support annual external audits. 3. Internal Controls &amp; Risk Management Identify operational bottlenecks, leakage points, and fraud risks across domestic and international ticketing desks. Conduct unannounced physical and digital audits on local retail branches or corporate booking accounts. Recommend actionable improvements to internal financial processes and internal control workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Commerce, Business Administration, Finance, or a related field from a reputable university. Minimum 2 years of experience in reviewing airline ticketing, tourism booking, and visa processing. Fluent in written and spoken Arabic; Excellent/Fluent English is a must. Strong negotiation and communication skills, excellent time-management under pressure.</p>

<p>We're looking for a Finance Operations Officer with a focus on Revenue Assurance to join our team. In this role, you'll be responsible for safeguarding our revenue streams by ensuring the accuracy and integrity of all finance processes related to revenue-generating activities. You'll play a key part in identifying and preventing revenue leakage, implementing robust controls, and contributing to the overall financial health of our organization.</p><p><strong>Desired Candidate Profile</strong></p><p>To excel in this role, you should possess:</p><ul><li><strong>Education:</strong> A bachelor s degree in finance, Accounting, or a related field.</li><li><strong>Experience:</strong><ul><li>1-2 years of experience in the accounting field.</li><li>Prior experience in handling B2C, B2B, revenue assurance, and reporting is essential.</li></ul></li><li><strong>Technical Proficiency:</strong><ul><li>Experience with SAP or any other ERP system is a must.</li><li>Proficiency in MS applications (e.g., Excel, Word, Outlook) is also required.</li></ul></li><li><strong>Industry Knowledge (Preferred):</strong><ul><li>A Travel &amp; Tourism industry background is preferred.</li><li>An intermediate understanding of the travel, tourism, &amp; hospitality landscape in the region is beneficial.</li></ul></li><li><strong>Skills &amp; Attributes:</strong><ul><li>Strong relationship management, negotiation, quantitative, and analytical skills.</li><li>Good ability to manage teams (even if not direct reports, implies strong coordination).</li><li>Fluent in written and spoken English.</li></ul></li></ul>

Company Description TEZ TOUR is an international tour operator and one of the leading travel companies in Russia and the CIS region, with operations expanding across Europe, Asia, the Caribbean, and the Middle East since 1994. TEZ TOUR Egypt, established in 1999, is recognized as a high-tech tour operator and a trusted partner in the travel market. The company focuses on delivering high-quality, customer-centric services using advanced technologies and convenient online booking tools. TEZ TOUR Egypt provides reliable ground services at the most popular resorts in Egypt, maintaining strong relationships with both travelers and business partners. Team members join a dynamic, growth-oriented organization with a strong reputation in the regional tourism industry. Role Description This is a full-time, on-site Salesperson role based in Giza for TEZ TOUR Egypt. The Salesperson will promote and sell the company’s travel products and ground services, including holiday packages, excursions, and related offerings to individual clients, agencies, and corporate partners. Daily activities include responding to inquiries, preparing tailored offers, providing product information, and following up with prospective and existing customers to close sales. The role involves maintaining accurate records in the sales system, coordinating with operations and reservations teams to ensure service availability, and resolving client issues promptly and professionally. The Salesperson will also contribute to sales campaigns, participate in promotional events when needed, and provide feedback from the market to support continuous improvement. Qualifications Proven experience in sales, preferably in tourism, hospitality, or related service industries, with a strong track record of meeting or exceeding targets. Excellent communication and customer service skills, with the ability to build trust and long-term relationships with clients and partners. Strong negotiation and presentation abilities, including confidence in handling objections and closing deals. Comfort using digital tools and booking platforms, along with basic proficiency in MS Office or similar software. Good organizational and time-management skills, with attention to detail and the ability to handle multiple inquiries at once. Fluency in English and Arabic required; additional foreign languages (such as Russian or European languages) are an advantage. Knowledge of Egypt’s main tourist destinations and resort areas, or willingness to learn quickly. Ability to work on-site in Giza, collaborate effectively with diverse teams, and maintain a professional, inclusive attitude toward colleagues and customers. Relevant education in Business, Tourism, Hospitality, or a related field is preferred but equivalent experience will be considered.<br>If you are interested, please send your CV to: jobs@cairo.tez-tour.comWhats App only : 01110059299

We are looking for a fluent English-speaking Secretary to join our team. Candidates with prior experience in the tourism industry are highly preferred.Responsibilities:Manage daily correspondence, calls, and emails in English and ArabicSchedule appointments, meetings, and travel arrangementsPrepare reports, letters, and official documentsHandle client inquiries professionallyOrganize and maintain office files and recordsCoordinate with different departments as neededRequirements:Fluent in English (spoken and written) — requiredPrevious experience in tourism, travel agencies, or hospitality is a plusExcellent communication and organizational skillsProficient in Microsoft Office (Word, Excel, Outlook)Presentable, professional appearanceStrong attention to detail and ability to multitask<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel features an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that provide a variety of dining experiences, and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, as well as state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh airport.</p> <h4>Job description</h4> <ul> <li>Responsible for specific stations in the bars, delivering food and beverage services to customers, possessing the related knowledge, and always present at his/her station.</li> <li>Take and serve guest orders promptly and according to the service manual, including offering information about daily specials, soups, and drinks to guests. Explain menu items, their garnish, contents, and preparation methods as requested.</li> <li>Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li> <li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes.</li> <li>Address guests' service needs in a professional, positive, and timely manner.</li> <li>Inform customers about order alternatives and encourage the sale of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Maintain any personal belongings of customers left at the workstation and hand such belongings over to supervisors.</li> <li>Comply with departmental instructions and procedures published by the Food and Beverage Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend orientation training.</li> <li>Undergo two performance assessments each year.</li> <li>Strive to achieve 100% customer satisfaction.</li> <li>Anticipate that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share responsibilities to increase environmental knowledge and carry out necessary trainings.</li> <li>Promote minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</li> <li>Implement necessary warnings and departmental trainings to save energy within the facility. Continue implementing decisions taken for energy saving. Assess environmental effects and energy efficiency of purchased equipment.</li> <li>Carry out responsibilities to eliminate and collect waste properly, reducing environmental pollution and harmful effects.</li> <li>Fulfill all responsibilities related to quality management and food safety management systems implemented at the facilities.</li> <li>Perform all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: English is required.</li> <li>Courses and training: Vocational trainings and seminars.</li> <li>Computer literacy: Not required.</li> <li>Skills: Basic knowledge of products and services in the related field (spirits, soft drinks, cocktails, presentation, etc.).</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <ul> <li>Responsible for specific stations in the bars, delivering food and beverage services to customers, possessing the related knowledge, and always present at their station.</li> <li>Take and serve guest orders promptly and according to the service manual, including offering information about daily specials, soups, and drinks to guests. Explain to guests, as requested, the menu items, their garnish, contents, and preparation methods.</li> <li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li> <li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes.</li> <li>Address guests' service needs in a professional, positive, and timely manner.</li> <li>Inform customers about order alternatives and encourage the sale of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Maintain any personal belongings of customers left at the workstation and hand such belongings over to supervisors.</li> <li>Comply with the departmental instructions and procedures published by the Food & Beverage Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend orientation training.</li> <li>Undergo two performance assessments each year.</li> <li>Strive to achieve 100% customer satisfaction.</li> <li>Be aware that all activities and purchased equipment and belongings may affect the environment. Participate in activities organized to protect biodiversity and share individual responsibilities to increase environmental knowledge and undertake necessary training. Aim to minimize consumption of all used materials and equipment (paper, printed materials, etc.).</li> <li>Implement necessary warnings and departmental training to save energy within the facility. Continue to apply decisions made for energy saving. Consider environmental effects and energy efficiency when purchasing equipment.</li> <li>Fulfill responsibilities to eliminate and collect waste properly, reducing environmental pollution and harmful effects.</li> <li>Carry out all responsibilities related to quality management and food safety management systems implemented at the facilities.</li> <li>Perform all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: English is required.</li> <li>Courses and training: Vocational trainings and seminars.</li> <li>Computer literacy: Not required.</li> <li>Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation, etc.).</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one or two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Responsible for specific stations in the restaurants or bars, delivers food and beverage services to customers, possesses the related knowledge, and is always present at his or her station.</p> <p>Assigned to work in the restaurant or bars.</p> <p>Prepare the restaurants and bars, taking into account the service flow in these areas.</p> <p>Take and serve orders from customers.</p> <p>Inform customers about order alternatives and encourage the sales of targeted services.</p> <p>Deliver maximum service in each unit, keeping in line with service rules.</p> <p>Prepare the service plates needed throughout service, collect the empty plates, and instruct the bus boys and interns.</p> <p>Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to supervisors.</p> <p>Comply with the departmental instructions and procedures published by the food and beverage department.</p> <p>Carry out duties according to the practices and operational standards identified by the food and beverage manager.</p> <p>Comply with operational rules.</p> <p>Plan working hours as deemed appropriate by the food and beverage manager. Act according to the weekly work schedule and working hours.</p> <p>Attend the orientation training.</p> <p>Undergo two performance assessments each year.</p> <p>Strive to achieve 100% customer satisfaction.</p> <p>Be aware that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share responsibilities to increase environmental knowledge and carry out necessary trainings.</p> <p>Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</p> <p>Implement necessary warnings and departmental trainings to save energy inside the facility. Continue implementing decisions taken for saving energy.</p> <p>Predict effects on the environment and energy efficiency of purchased equipment.</p> <p>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a primary school diploma.</p> <p><strong>Experience:</strong> Can learn the job within three years and perform duties at the expected level.</p> <p><strong>Foreign language:</strong> Not required.</p> <p><strong>Courses and seminars:</strong> Prior attendance in trainings in the related field.</p> <p><strong>Computer literacy:</strong> Not required.</p> <p><strong>Skills:</strong> Has knowledge of and is capable of using the products, kitchen, and equipment. Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months.</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>