Tourism manager Jobs

Company Description Marca Tours is a leading travel agency in Egypt, specializing in a wide range of tours and travel packages across the country. <br>Role Description The Tour Operator role at Marca Tours is a full-time, on-site position based in Giza. The Tour Operator will manage daily tour operations, including planning itineraries, coordinating transportation and accommodations, and ensuring that excursions run smoothly. Responsibilities include handling bookings and reservations, confirming services with suppliers, and providing accurate information to travelers before and during their trips. The role involves delivering excellent customer service, responding to inquiries, resolving issues, and supporting guests throughout their journeys. The Tour Operator will also collaborate with the sales team to promote tour packages and contribute to continuous improvement of services and guest experiences. Qualifications Strong knowledge and experience in Travel & Tourism, particularly within Egypt. Proficiency in organizing and managing Guided Tours, including itineraries and on-ground logistics. Demonstrated Customer Service skills, with the ability to support and assist travelers in a professional manner. Experience handling Reservations and coordinating with hotels, transport providers, and other suppliers. Sales skills to promote tour packages, upsell services, and contribute to revenue growth. Fluency in English; proficiency in additional languages (such as Arabic or other major tourist languages) is an advantage. Excellent communication, time management, and problem-solving abilities. Relevant diploma or degree in Tourism, Hospitality, or a related field preferred. Ability to work on-site in Giza, including weekends or holidays as required by tour schedules.

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Visual Merchandiser's role is to implement and maintain the M&S brand image in-store, ensuring visual consistency and providing an inspirational shopping experience. They play a critical role in strategizing and executing visual displays both in-store and in windows, contributing to the store's advertising, marketing, and sales efforts. The role involves close collaboration with store colleagues and the Regional Visual Merchandising Manager to maintain brand consistency and meet commercial standards.</p> <h4>What you will do</h4> <p><strong>Visual Merchandising Implementation</strong><br> - Accurately implement all company Visual Merchandising policies.<br> - Implement easy to shop store grids.<br> - Create well-styled mannequins in line with the styling policy.<br> - Use appropriate styling techniques and visual elements for customer segmentation.<br> - Ensure excellent visual standards across all Business Units and Windows.</p> <p><strong>Seasonal and Event Launches</strong><br> - Implement seasonal launches and events on time and on brand.<br> - Be aware of store and company best sellers.<br> - Maintain an awareness of competitor activities and trends in Visual Merchandising.<br> - Work and communicate regularly with store colleagues and Regional VM Manager to ensure brand consistency.<br> - Deliver effective seasonal launches and events.</p> <p><strong>Window Display and Corporate Initiatives</strong><br> - Implement window display guidelines on time and on brand.<br> - Ensure effective implementation of corporate initiatives in stores.<br> - Maintain and adhere to VM checklists.<br> - Execute marketing initiatives in stores.<br> - Liaise with Store Managers daily for updates on VM processes and requirements.</p> <h4>Required skills to be successful</h4> <ul> <li>Proficient in visual merchandising and styling techniques.</li> <li>Strong communication and collaboration skills with various stakeholders.</li> <li>Ability to manage seasonal and event-based merchandising projects.</li> <li>Awareness of market trends and competitor activities in visual merchandising.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Bachelor's degree or diploma in sales, marketing, or a related field.</li> <li>Postgraduate degree in marketing, visual merchandising, or retailing with 2–5 years of related experience.</li> <li>3+ years of experience in visual merchandising.</li> <li>Exhibiting leadership, strong business acumen, and communication skills with partners at all levels.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p>Benchmark with baking test for yeast/improver from the market Understand each customer s technical needs and recommend the solution/products adapted to his need Solving technical problem of client Collecting data regarding the bakery market, competitors and the position of Lesaffre products Support bakeries with technical advice: yeast adapted to process, ingredients solution, process support Participate with baking tests in creating new products, yeast and ingredients Make demonstration, / technical visit on the market Reception animation inside the baking center for bakers, distributors Preparing reports and entering data on LESAFFRE platform</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma in Tourism &amp; Hotels or Institute</li><li>Minimum 5+ years experience in relevant hospitality or tourism roles</li><li>Strong computer skills (MS Office, hospitality systems, etc.)</li><li>Good English proficiency (spoken and written)</li></ul>

<p><h4>Company description</h4> <p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p> <p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p> <p>Join our motivated and vibrant team and build your career with us.</p> <h4>Job description</h4> <ul> <li><strong>Guest welcome:</strong> Greet guests warmly upon arrival, ensuring a positive first impression that aligns with Swissôtel’s luxury standards.</li> <li><strong>Personalized assistance:</strong> Provide personalized services by addressing guest inquiries, coordinating special requests, and anticipating their needs.</li> <li><strong>Information provider:</strong> Offer detailed information about the resort’s services, facilities, activities, and local attractions to enhance the guest experience.</li> <li><strong>Complaint resolution:</strong> Address guest concerns or complaints promptly, escalating unresolved issues to the guest relations manager or assistant manager.</li> <li><strong>VIP handling:</strong> Assist in the preparation and execution of personalized services for VIPs and high-profile guests, ensuring their satisfaction.</li> <li><strong>Special requests:</strong> Coordinate guest requests for special occasions, dining reservations, recreational activities, or room arrangements.</li> <li><strong>Feedback collection:</strong> Gather guest feedback through direct interactions, surveys, and reviews, and communicate insights to the guest relations manager.</li> <li><strong>Cross-department liaison:</strong> Collaborate with other departments, including housekeeping, front office, and recreation, to ensure seamless guest experiences.</li> <li><strong>Cultural engagement:</strong> Promote activities and experiences that reflect the local culture and the resort’s lifestyle-focused identity.</li> <li><strong>Reservation support:</strong> Assist with bookings for activities, spa treatments, and excursions, ensuring smooth coordination and confirmation.</li> <li><strong>Emergency support:</strong> Provide clear and calm communication to guests during emergencies, following the resort’s crisis management protocols.</li> <li><strong>Guest profiles:</strong> Maintain accurate and updated guest profiles, including preferences and special requests, to enhance future interactions.</li> <li><strong>Sustainability advocacy:</strong> Promote eco-friendly practices and services to guests, supporting Ennismore’s sustainability initiatives.</li> <li><strong>Check-in/check-out assistance:</strong> Support the front office team during peak times by assisting with guest arrivals and departures.</li> <li><strong>Professional appearance:</strong> Maintain a polished and professional appearance that reflects Swissôtel’s luxury and lifestyle brand.</li> <li><strong>Problem-solving:</strong> Take initiative to resolve minor guest issues independently, ensuring satisfaction and loyalty.</li> <li><strong>Event participation:</strong> Assist in organizing and executing guest events or activities to enhance their stay.</li> <li><strong>Technology utilization:</strong> Use guest service platforms and tools to track requests, preferences, and feedback efficiently.</li> <li><strong>Continuous improvement:</strong> Stay updated on resort offerings, industry trends, and guest service best practices to improve performance.</li> </ul> <p>This role is pivotal in delivering personalized and memorable guest experiences, ensuring Swissôtel Resort Sharm El Sheikh maintains its high standards of immersive and all-inclusive hospitality.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a high school diploma.</p> <p><strong>Experience:</strong> At least 2 years of experience in the industry.</p> <p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and Russian speaker.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p> <p><strong>Computer literacy:</strong> MS Office applications.</p> <p><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p></p><p></p>

<strong>About the Role</strong><br>We are looking for a Travel Sales &amp; Operations Executive to join our growing team. The ideal candidate will have experience in international tourism, ticketing, booking, customer handling, and sales, with the ability to manage the customer journey from inquiry to booking confirmation.<br><br><strong>Requirements</strong><br>6 months to 1 year of experience in tourism or travel industry.<br><br>Experience in international travel services.<br><br>Knowledge of Ticketing and Booking systems.<br><br>Strong sales and customer service skills.<br><br>Excellent communication and negotiation skills.<br><br>Ability to work independently and achieve targets.<br><br><strong>Responsibilities</strong><br>Handle travel inquiries and convert leads into bookings.<br><br>Manage flight ticket reservations and hotel bookings.<br><br>Follow up with clients throughout the booking process.<br><br>Coordinate travel operations and customer requirements.<br><br>Achieve monthly sales targets.<br><br>Location: Sheraton, Cairo Work Type: On-site / Hybird

<h3><strong>About the Role</strong></h3><p>We are seeking a <strong>highly experienced and proactive Senior Legal Affairs &amp; Government Relations Specialist</strong> to take full responsibility for managing the company's legal affairs, government relations, licensing, permits, and regulatory procedures for our restaurant operations.</p><p>The ideal candidate will have a <strong>strong military or government-service background</strong>, excellent knowledge of dealing with governmental authorities, and the ability to efficiently manage and close all required procedures and approvals.</p><p>This role requires a <strong>strong, disciplined, well-connected, and highly organized individual</strong> who can independently follow up with different government authorities and ensure that all company licenses and approvals are obtained, renewed, and maintained on time.</p><p></p><h3><strong>Key Responsibilities</strong></h3><ul><li><p>Take full ownership of all governmental and regulatory procedures related to the company's restaurant operations.</p></li><li><p>Manage the complete process of obtaining, renewing, modifying, and terminating all required licenses and permits.</p></li><li><p>Handle all procedures related to <strong>Civil Defense</strong>, including inspections, approvals, fire safety requirements, and required documentation.</p></li><li><p>Manage and follow up on all procedures with the <strong>Tourism Police</strong> and relevant tourism authorities.</p></li><li><p>Coordinate with municipalities, local authorities, regulatory bodies, and other governmental entities.</p></li><li><p>Handle all licenses and approvals required for restaurant operations, including operational, commercial, environmental, health, safety, signage, and other applicable permits.</p></li><li><p>Follow up on governmental inspections, violations, official notices, and corrective actions until complete closure.</p></li><li><p>Coordinate all governmental requirements related to <strong>new restaurant openings, branch closures, renovations, expansions, and changes in business activities</strong>.</p></li><li><p>Maintain a complete database of all company licenses, permits, certificates, approvals, and expiration dates.</p></li><li><p>Ensure timely renewal of all licenses and prevent any operational disruption resulting from expired or missing permits.</p></li><li><p>Represent the company before governmental authorities whenever required.</p></li><li><p>Build and maintain professional relationships with relevant governmental authorities.</p></li><li><p>Monitor changes in governmental requirements and advise management accordingly.</p></li><li><p>Coordinate with Operations, HR, Finance, HSE, and other departments to ensure all regulatory requirements are completed properly and on time.</p></li><li><p>Prepare regular reports for management regarding the status of licenses, permits, pending governmental procedures, and potential regulatory risks.</p></li><li><p>Handle any additional legal affairs and governmental assignments requested by senior management.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3><strong>Candidate Profile</strong></h3><ul><li><p>Bachelor's degree in <strong>Law, Legal Studies, or a related field</strong>.</p></li><li><p><strong>Strong preference for candidates with a military or government-service background</strong>, particularly former officers or personnel with significant experience in administration, security, governmental procedures, or regulatory affairs.</p></li><li><p>Ideally <strong>10+ years of military or government-service experience</strong> or equivalent experience in governmental relations and regulatory affairs.</p></li><li><p>Proven experience dealing directly with government authorities and regulatory bodies.</p></li><li><p>Strong practical experience in <strong>licensing, permits, Civil Defense procedures, Tourism Police procedures, and restaurant/hospitality regulations</strong>.</p></li><li><p>Previous experience in the <strong>restaurant, hospitality, retail, FMCG, or multi-branch business sector</strong> is highly preferred.</p></li><li><p>Strong knowledge of governmental procedures and regulatory requirements.</p></li><li><p>Excellent communication, negotiation, follow-up, and problem-solving skills.</p></li><li><p>Strong personality with the ability to deal professionally and confidently with different governmental authorities.</p></li><li><p>Highly disciplined, organized, responsible, and capable of working independently.</p></li><li><p>Ability to manage multiple procedures and deadlines simultaneously.</p></li><li><p>Excellent reporting and documentation skills.</p></li><li><p><strong>Maximum age: 40 years.</strong></p></li></ul><p></p><h3><strong>Key Competencies</strong></h3><ul><li><p>Government Relations</p></li><li><p>Licensing &amp; Permits Management</p></li><li><p>Legal Affairs</p></li><li><p>Civil Defense Procedures</p></li><li><p>Tourism Police Coordination</p></li><li><p>Regulatory Compliance</p></li><li><p>Governmental Negotiation</p></li><li><p>Strong Follow-Up &amp; Execution</p></li><li><p>Problem Solving</p></li><li><p>Leadership &amp; Discipline</p></li><li><p>Excellent Communication Skills</p></li></ul><p></p><h3><strong>Why Join Us?</strong></h3><ul><li><p>Competitive salary package.</p></li><li><p>Stable and professional working environment.</p></li><li><p>Opportunity to work with a growing restaurant business.</p></li><li><p>Career growth and development opportunities.</p></li><li><p>High level of responsibility and direct impact on business operations.</p></li></ul><p></p>

About the Company<br>Our company is expanding its Hajj & Umrah division and is looking to hire motivated and customer-oriented Telesales Representatives to join our growing team. This role is ideal for candidates who enjoy communicating with people, building trust, and supporting customers through a meaningful and important travel journey.<br>Role Overview The Telesales Representative will be responsible for communicating with potential and existing clients, presenting Hajj & Umrah packages, understanding customer needs, and supporting clients throughout the booking process until confirmation. The role requires strong communication skills, a customer-focused mindset, and the ability to manage multiple leads and follow-ups in a professional and organized manner. Key Responsibilities Handle inbound and outbound calls with potential and existing clients. Present Hajj & Umrah packages clearly, confidently, and professionally. Understand customer requirements and recommend suitable package options. Support clients throughout the booking journey until confirmation. Follow up on leads and maintain accurate customer records on the CRM system. Coordinate with the Operations and Customer Service teams to ensure smooth booking execution. Provide a supportive and professional customer experience at all times.<br>Candidate Requirements Fluency in Arabic and English is required.0–2 years of experience in telesales, travel, tourism, or a related field. Fresh graduates are welcome to apply. Strong communication and persuasion skills. Ability to build rapport with customers and make them feel comfortable. Good organizational skills and ability to manage multiple conversations and follow-ups. Customer-oriented mindset with a professional and supportive approach. Previous experience in tourism, Hajj & Umrah, or travel sales is a plus, but not mandatory.

Temshaya for Tourism is a Dubai-based travel company specializing in carefully planned group and customized travel experiences. We work with hotels, destination management companies (DMCs), transportation providers, and other travel partners to create well-organized packages that combine comfort, culture, and memorable experiences.<br>Role Description This is a full-time remote role for a Travel Operations Assistant. The employee will support Temshaya’s daily travel operations, with a particular focus on sourcing and coordinating travel services for group and individual bookings.<br>Key responsibilities include:Communicating with hotels, DMCs, transportation companies, and other travel suppliers. Requesting, negotiating, and comparing rates, packages, and special offers. Following up with suppliers to obtain quotations and booking confirmations. Assisting with travel itineraries, hotel bookings, transportation, tours, and other arrangements. Preparing professional travel proposals, group presentations, itineraries, and PDF documents. Preparing regular reports on supplier offers, rates, bookings, and operational activities. Maintaining organized records of supplier contacts, quotations, contracts, and rate sheets. Updating travel schedules and ensuring that booking information is accurate. Supporting travelers and partners with basic inquiries and operational follow-ups. Coordinating with the team to ensure smooth and well-organized travel experiences.<br>Qualifications Previous experience in travel, tourism, hospitality, reservations, or administrative support is preferred. Good communication and negotiation skills. Ability to communicate professionally with hotels, DMCs, and travel suppliers. Good command of English; Arabic is an advantage. Strong organizational skills and attention to detail. Ability to request, compare, and organize multiple supplier quotations. Good knowledge of Microsoft Office or similar tools. Ability to prepare clear reports, presentations, itineraries, and PDF documents. Comfortable working remotely and managing tasks independently. Familiarity with travel booking platforms and supplier portals is an advantage.

Job Summary We are looking for a Contracting Specialist with solid experience in the Travel & Hospitality industry, particularly in B2B contracting and OTA (Online Travel Agencies). The ideal candidate will be responsible for negotiating and managing hotel contracts, maintaining strong relationships with suppliers and B2B partners, and ensuring competitive rates and commercial terms across our distribution channels. Key Responsibilities Negotiate and manage B2B and hotel contracts with suppliers, hotels, and travel partners. Establish and maintain strong relationships with hotels, travel agencies, tour operators, and B2B partners. Manage contracts and commercial agreements with OTAs and online distribution channels. Negotiate competitive room rates, availability, commissions, promotions, and commercial terms. Review and update hotel contracts, rate agreements, special offers, and allotments. Coordinate with internal teams to ensure contracted rates and conditions are accurately implemented. Monitor contract performance, rates, availability, and market competitiveness. Follow up on contract renewals, amendments, and expiration dates. Identify new contracting opportunities and potential hotel/supplier partnerships. Resolve contractual and commercial issues with suppliers and partners. Maintain accurate records of contracts, rates, terms, and agreements. Work closely with Sales, Reservations, Product, Revenue, and Operations teams to ensure smooth execution of contracted agreements. Prepare regular reports related to contracting activities, supplier performance, and commercial agreements. Requirements Bachelor's degree in Business Administration, Tourism, Hospitality, or a related field.2–4 years of relevant experience in Contracting within Travel, Tourism, or Hospitality. Strong experience in B2B contracting is required. Previous experience dealing with OTAs / Online Travel Agencies is highly preferred. Experience dealing with hotels, travel agencies, tour operators, or hospitality suppliers. Strong negotiation and communication skills. Good understanding of hotel rates, contracts, commissions, allotments, promotions, and commercial terms.

Company Description New Master-IMA, founded in 2023, is a pioneering healthcare services company dedicated to transforming how care is delivered and accessed. The organization collaborates with leading healthcare and pharmaceutical partners to improve service quality, expand global coverage, and support preventive care and wellness. New Master-IMA facilitates medical tourism to Egypt, provides comprehensive healthcare coverage for non-Egyptians, and supports medical facilities administration to ensure smooth operations. The company also offers claim auditing for transparency, value-added pharmaceutical solutions, professional training for healthcare personnel, and environmentally conscious services that promote long-term well-being. Role Description The Civil Engineer at New Master-IMA will support the planning, design, and implementation of infrastructure projects that enable high-quality healthcare services and medical tourism operations. Day-to-day responsibilities include preparing civil engineering designs, performing calculations, and developing plans for site layout, utilities, roadways, and stormwater management systems associated with medical and administrative facilities. The role involves coordinating with internal teams and external partners, reviewing construction drawings, ensuring compliance with local regulations and standards, and participating in site inspections to monitor progress and quality. The Civil Engineer will also contribute to feasibility studies, cost estimates, and project schedules to ensure efficient delivery of infrastructure projects. This is a full-time, on-site role based in Cairo, Egypt. Qualifications-Minimum 10 years of professional experience in civil engineering.-Strong knowledge of project planning, execution, and site management.-Ability to coordinate with multidisciplinary teams and stakeholders.-Excellent problem-solving, communication, and leadership skills.-Bachelor's degree in civil engineering

Company Description Marca Tours is a leading travel agency in Egypt, specializing in a wide range of tour packages and experiences across the country. <br>Role Description This is a full-time, on-site role for a Spanish & Portuguese Travel Consultant based in Giza. The Travel Consultant will support clients in Spanish and Portuguese, advising on itineraries, tour options, and travel packages across various Egyptian destinations. Daily responsibilities include handling travel inquiries, preparing and customizing offers, managing reservations, and coordinating travel arrangements such as tours, transfers, and accommodations. The role also involves maintaining accurate booking records, following up with clients before, during, and after their trips, and collaborating with internal teams and external partners to ensure smooth operations. The consultant is expected to provide attentive customer service, resolve issues promptly, and promote Marca Tours’ services to enhance client satisfaction and repeat business. Qualifications Candidates should possess strong Travel Consulting skills, including advising clients on suitable destinations, tours, and packages. Candidates should possess Travel Management and Travel Arrangements skills for organizing itineraries, coordinating logistics, and overseeing trip details. Candidates should possess Customer Service and Reservations skills to handle inquiries, manage bookings, and address client needs efficiently. Fluency in Spanish and Portuguese, with good command of English; additional language skills are an advantage. Previous experience in tourism, hospitality, or a travel agency environment, preferably with Egyptian travel products. Strong communication, negotiation, and problem-solving abilities, with attention to detail and time management skills. Comfort working with booking systems, CRM tools, and common office software. Relevant diploma or degree in Tourism, Hospitality, Business, or a related field is beneficial.

Own the full lifecycle of short-form video content — from concept to publish — using only your smartphone. Join Sun Pyramids Group's Marketing & Media Production team and help bring our tourism and hospitality brands to life across Instagram Reels, Tik Tok, and You Tube Shorts. This is a hands-on, mobile-first role: you shoot, edit, and post — with same-day turnaround as the core standard.<br>What you'll do:Concept, shoot, and edit engaging Reels/Shorts using only your smartphone Fast-paced mobile editing (Cap Cut, InShot, or similar) with dynamic transitions and trending audio Publish finished content with engaging captions and hashtags Create and post Daily Stories to keep our audience active and engaged Stay ahead of social media trends and adapt them to the brand instantly<br>What you bring:Professional experience in mobile videography and advanced mobile editing1–2 years of experience in short-form content creation; tourism/hospitality background is a plus Ability to deliver same-day turnaround — speed is key Solid understanding of Instagram/Tik Tok algorithms and story features (polls, Q&A, stickers) Strong eye for visual storytelling, hooks, framing, and lighting Fluent written English (captions/hashtags target international audiences)<br>Nice to have: an additional camera (DSLR, mirrorless, or action camera like GoPro) — not mandatory. Schedule: 5 days/week, typically 2:00 PM – 10:00 PM (may shift for restaurant coverage). Days off are rotational. Coverage: Content spans all Sun Pyramids Group entities — Sun Pyramids Tours, Great Pyramid Inn, Royal Great Pyramid Inn, Remal Pyramids Hotel, Sun Nile Dahabiya, Rooftop 7000, and Akemi Egypt Restaurant. To apply: Please send your CV along with a link to 2–3 sample Reels/Shorts you've created.

Job Summary:<br>We are seeking a proactive and well-connected Hotel Relations & Business Development Executive to develop and maintain strong partnerships with hotels while driving business growth. The ideal candidate must have previous experience as a Hotel Concierge, with a strong understanding of luxury hospitality standards, guest expectations, and hotel operations. Existing relationships within the hospitality industry are highly desirable.<br>Job Duties & Responsibilities: <br>Build, develop, and maintain strong relationships with hotels, concierge teams, and hospitality partners. Identify new business opportunities and establish strategic partnerships with hotels and tourism stakeholders. Promote the company's services to hotel management and concierge teams to increase guest referrals and revenue. Conduct regular hotel visits to maintain relationships and ensure service quality. Negotiate partnership agreements and commercial terms with hotel partners. Organize product presentations, training sessions, and familiarization visits for hotel staff. Monitor partner performance and implement initiatives to maximize sales and referrals. Coordinate with Operations to ensure seamless service delivery for hotel guests. Resolve partner concerns promptly while maintaining excellent business relationships. Monitor competitor activities and market trends within the hospitality and tourism sectors. Prepare weekly and monthly business development reports, sales updates, and partnership performance analyses. Represent the company at networking events, exhibitions, and hospitality functions when required.<br>Job Qualifications:<br>Previous experience as a Hotel Concierge in a 4-star or 5-star hotel. Minimum 2 years of experience in hospitality, concierge services, hotel relations, or business development. Strong understanding of luxury guest service standards. Excellent communication and interpersonal skills. Proven ability to build and maintain professional relationships. Valid driving licence. Fluent in English; additional languages are an advantage. Existing network of hotel contacts and concierge relationships within the hospitality industry.

<ul><li><p>Preparing quotations and itineraries for incoming clients</p></li><li><p>Experience with classical tourism products (Nile cruises, Cairo–Luxor–Aswan itineraries).</p></li><li><p>Skilled in coordinating allocations, itineraries, and supplier contracts for long‑term series group Business</p></li><li><p>Dealing professionally with FIT and tailor-made requests.</p></li><li><p>Prompt dealing with the last minute requests.</p></li><li><p>Making arrangements for ticket, transportation, accommodation, tours and activities inside Egypt.</p></li><li><p>Handling invoices and issuing o vouchers.</p></li><li><p>Having good communication with customers, suppliers and hotels.</p></li><li><p>Evaluating customers holidays, issuing appropriate feedback from assuring clients satisfaction.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Foreign language School &nbsp;is a must&nbsp;</strong></p></li><li><p>From 2 to 7 years’ Experience in <strong>Inbound</strong> tourism.</p></li><li><p>Excellent command of English language, any extra language will be an advantage (Spanish, French ..) .</p></li><li><p>BA/BS degree or equivalent.</p></li><li><p>Strong basic computer skills.</p></li><li><p><strong>Willing to start immediately.</strong></p></li><li><p>Ability to draft professional correspondence and excellent communication skills</p></li><li><p>Good user of Microsoft office suite especially outlook and excel</p></li><li><p>Good image/ Presentable.</p></li><li><p>Experience with operation system is a must (Itoms ,Sejour etc….)</p></li></ul><p></p>

<p>EgyBell is Hiring a Data Entry Executive Activation and Dynamic for a leading travel and tourism company.</p><p>Key Responsibilities:</p><ul><li>Review and activate static and dynamic hotel contracts</li><li>Maintain accurate hotel rates pricing room allocations and availability</li><li>Verify hotel data and ensure data quality through regular audits</li><li>Coordinate with Contracting teams hotels and channel managers</li><li>Monitor contract activation within the required timelines</li><li>Handle uploading issues and follow up on system updates</li><li>Review promotional offers and negotiator reports</li><li>Lead support and monitor the performance of the data entry team</li><li>Train team members and ensure compliance with company standards</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>Bachelor s degree in Business Administration Tourism Hospitality Information Systems or a related field</li><li>2 to 4 years of experience in data entry hotel contracting travel operations or a similar role</li><li>Juniper experience is a must</li><li>Strong knowledge of hotel contracting static and dynamic contracts rate plans and channel management</li><li>Advanced Microsoft Excel skills</li><li>Strong analytical organizational and leadership skills</li><li>Very good command of English</li></ul>

Company Description Travel Yalla, founded in 2011, is a leading online travel agency recognized across Africa and the Middle East. The company was awarded Africa's Leading Online Travel Agency 2023 and has been named Egypt's Leading Online Travel Agency for three consecutive years. Travel Yalla operates with reputable regional and international credentials, including KSA License 37104308, Egypt License 1943, and IATA No. 90226710. The organization focuses on delivering reliable, high-quality travel services and curated experiences for a diverse customer base.<br>Role Description The Senior Outgoing Tour Operator is a full-time, on-site role based in Cairo, Egypt. This role is responsible for designing and managing international tour packages, including itinerary planning, pricing, and coordination with global suppliers and local partners. The Senior Outgoing Tour Operator handles customer inquiries, prepares customized travel proposals, processes reservations, and ensures smooth travel arrangements from booking to post-trip follow-up. Daily tasks include managing group and individual bookings, negotiating rates, optimizing sales opportunities, and maintaining accurate records in reservation systems. The role also involves collaborating with sales and customer service teams, monitoring market trends, and contributing to promotional campaigns to enhance Travel Yalla’s outgoing travel portfolio.<br>Qualifications<br> Strong experience in Travel & Tourism, including international destination knowledge and tour package creation. Proficiency in organizing Guided Tours and coordinating group itineraries and logistics. Solid background in Reservations, with hands-on experience using booking and GDS systems. Demonstrated Sales skills, with a track record of achieving or exceeding targets in travel services. Excellent Customer Service capabilities, with a focus on problem-solving and traveler satisfaction. Strong communication skills in English; Arabic fluency is highly beneficial. Attention to detail, organizational skills, and the ability to manage multiple bookings and deadlines. Previous experience in a senior or supervisory role within an outgoing tour department is preferred. Relevant diploma or degree in Tourism, Hospitality, Business, or a related field is advantageous.

Company Description Kafu Travel is a UAE-based travel agency specializing in Fixed Departure (FD) and Fully Independent Traveler (FIT) packages for Emirati, Arab, and European residents. The company focuses on delivering personalized and memorable journeys, from group adventures to tailored solo trips. Kafu Travel’s team combines extensive knowledge of global destinations with a strong commitment to service excellence. Core offerings include FD and FIT packages, group travel experiences, and customized itineraries designed around individual client preferences. Role Description The Customer Success Executive is a full-time, on-site role based in Cairo, Egypt. In this position, the executive will support travelers throughout the customer journey, from initial inquiry to post-trip follow-up, ensuring a smooth and satisfying experience. Daily tasks include responding to customer queries, resolving issues, coordinating with internal teams to manage bookings and itineraries, and monitoring customer feedback to improve services. The role also involves building long-term relationships with clients, promoting relevant travel packages, and identifying opportunities to enhance customer engagement and loyalty. The executive will maintain accurate records in CRM systems and provide regular updates and reports on customer trends and service performance. Qualifications Strong customer satisfaction and customer retention skills, with a focus on building trust and long-term relationships. Proficiency in customer support and account management, including handling inquiries, resolving concerns, and managing client portfolios. Demonstrated analytical skills to interpret customer feedback and service data, and to recommend improvements. Excellent communication and interpersonal skills, with the ability to interact effectively with diverse clients and internal stakeholders. Experience in travel, tourism, hospitality, or a related customer-facing industry is highly beneficial. Ability to work on-site in Cairo, Egypt, manage multiple tasks, and remain organized in a fast-paced environment. Comfort using CRM tools and basic office software; familiarity with travel booking systems is an advantage. Relevant diploma or degree in Business, Tourism, Hospitality, or a related field preferred.

<p>Introduce and promote the company's visa and tourism services to prospective clients. Understand customer travel needs and recommend suitable visa solutions and travel packages. Follow up with leads and convert inquiries into confirmed sales. Build and maintain strong relationships with clients to ensure customer satisfaction. Achieve monthly sales targets and contribute to company revenue growth. Coordinate with Visa Consultants and Operations teams to ensure smooth service delivery. Maintain accurate records of customer interactions, quotations, and sales activities. Handle customer objections professionally and provide appropriate solutions. Stay updated on visa requirements, tourism services, and company offerings. Prepare quotations and clearly explain service fees, requirements, and procedures. Conduct regular follow-ups with existing and potential customers to maximize conversion rates. Ensure a professional customer experience throughout the sales process. Support marketing campaigns and promotional activities when required. Perform other sales-related duties assigned by management.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 2 years of experience in Sales, Telesales, Customer Service, Lead Generation, or Client Consultation. Bachelor's degree is a must. Age range : 22 to 27 English proficiency: B2 level or above.</p>

Cloud DMC is looking for an Italian speaking Airport Representative to join our team in Egypt. The role includes welcoming Italian guests at the airport, assisting with arrivals and departures, coordinating transfers, and ensuring a smooth first and last impression for travelers.<br>Requirements:<br>• Fluent Italian is required • Good English is a plus • Previous experience in tourism, DMC, airport services, or guest relations • Strong communication skills • Professional appearance and attitude Ability to work flexible hours

Cloud DMC is looking for a Senior Traffic Coordinator to join our operations team in Egypt. The role includes coordinating daily transfers, tours, transportation schedules, drivers, guides, suppliers, and last minute operational updates to ensure a smooth travel experience for every client.<br>Requirements:• Experience in tourism, DMC, transportation, or travel operations • Strong coordination and communication skills • Ability to work under pressure • Attention to detail • Good English skills • Knowledge of Egypt destinations is a plus