Ticket Agent Jobs in Egypt
19046 Jobs Found
Egypt - Ad Daqahliyah
Company Description GOLD STARS TRAVEL is a travel company headquartered in المنصورة, بيلا, كفر الشيخ, Egypt. The company specializes in providing exceptional travel and tourism services tailored to meet the needs of its customers. GOLD STARS TRAVEL is dedicated to delivering high-quality experiences through a strong focus on customer service and satisfaction. Located at the heart of Egypt, the company takes pride in its diverse offerings and commitment to excellence.<br> Role Description This is a part-time, on-site role for a Reservations Ticketing Agent located in Ad Daqahliyah, Egypt. The Reservations Ticketing Agent will manage and process customer reservations, issue tickets, and provide assistance with travel-related inquiries. The role involves interacting with clients to ensure their travel needs are met efficiently, delivering excellent customer service, and handling sales transactions for tickets and related services. The agent will also collaborate with the team to ensure smooth operations and customer satisfaction.<br> Qualifications Strong Communication skills, with the ability to interact professionally with customers and team members. Experience in Reservations and Travel & Tourism to expertly assist clients with their booking needs. Proven Customer Service and Sales skills to provide a positive client experience and drive business growth. Attention to detail, ability to multitask, and proficiency in ticketing systems are beneficial. Flexibility to work in a part-time schedule on-site in Ad Daqahliyah, Egypt. Background in travel or tourism is a plus. Proficiency in additional languages is an advantage.
Egypt - Cairo
Company Description<br> <br>Home Gate Construction is a leading turnkey construction company delivering comprehensive projects across Egypt. Established in 2018, the company has quickly earned a reputation for excellence through disciplined execution and a dedication to quality. With a skilled and experienced team, Home Gate provides integrated services that cover the full project lifecycle, including design coordination, construction, finishing, and handover. The company is committed to delivering value and innovative solutions to clients.<br><br> Role Description<br> <br>This is a full-time, on-site role for a Reservations Ticketing Agent based in Cairo, Egypt. The role involves handling reservations, managing booking processes, and providing excellent customer service to clients. Additional responsibilities include responding to inquiries, coordinating with customers to confirm requirements, and assisting in resolving any booking-related issues. Supporting sales initiatives related to ticketing and travel services will also be a key part of this role.<br><br> Qualifications<br> <br>Strong Communication skills and a customer-centric approach Expertise in Reservations and booking systems Experience in Customer Service with a focus on client satisfaction Knowledge of Travel & Tourism industry practices Sales skills, including upselling and relationship building Proficiency in using relevant software and tools is an advantage Fluency in English and Arabic is preferred Bachelor's degree in Travel & Tourism, Hospitality, Business, or related field is a plus
Egypt - Al Jizah
???? Alorica Egypt is Hiring – B2 English Speakers ???? <br><br>???? Location: Sheikh Zayed<br><br>We are looking for B2 English speakers to join our Events Ticketing Account ???? ????️ <br><br>✅ Who can apply?<br>Graduates and Dropouts<br><br>???? Job Requirements<br>Fluent English (B2)<br>Flexibility to work in rotational shifts, including overnight shifts<br><br>???? What we offer<br><br>???? Attractive salary<br>???? Overnight allowance<br>???? Fast promotions starting from 3 to 6 months based on performance<br>???? Transportation provided<br>???? Door-to-door transportation for females after 10 PM<br><br>If you’re looking for a stable job, a professional work environment, and fast career growth,<br><br> Alorica Sheikh Zayed is the right place for you!<br><br>???? Apply Through this link <br>https://talkpu.sh/t/Lsbs9WJp0<br><br>Or through Whats App <br>https://wa.me/201020332807
Egypt - Cairo
About the job<br>We are hiring experienced and motivated Travel Advisors to join our growing team. If you have strong English communication skills, experience handling customer interactions, and knowledge of GDS systems and flight bookings, we'd love to hear from you. Responsibilities:• Handle inbound customer chats and calls professionally and efficiently• Assist clients with flight reservations, modifications, cancellations, and travel inquiries• Use GDS systems to search, book, and manage flight itineraries• Provide excellent customer service and travel solutions• Resolve customer concerns while maintaining high service standards• Accurately document customer interactions and booking details Requirements:• Fluent English communication skills (spoken and written)• Previous experience in travel, airline, or customer support is preferred• Hands-on experience with GDS systems (Amadeus, Sabre, Galileo, or similar)• Strong knowledge of flight booking processes• Ability to work rotational and overnight shifts• Good problem-solving and multitasking skills• Professional attitude and customer-focused mindset Qualifications:• Experience handling international clients• Background in travel operations or airline support• Ability to work in a fast-paced environment What we offer:• Competitive salary package• Career growth opportunities• Professional work environment• Training and development support
Egypt - Cairo
Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 team members across five offices, the company supports more than 100 global partners with services in software development and analytics, digital solutions, business operations, and customer experience. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to improve processes and productivity. The organization attributes its success to its people-first culture and long-term partnerships with customers. Joining Flairs Tech means working in a dynamic, growth-oriented environment with international exposure and development opportunities.<br>Role Description The C1 English Sabre Travel Advisor is a full-time hybrid role based in Qesm El Maadi, with some flexibility for work from home. The role involves using Sabre and other travel platforms to handle flight, hotel, and other travel arrangements, including bookings, changes, and cancellations. Daily responsibilities include responding to customer inquiries via phone, email, or chat, delivering accurate information, and ensuring a high level of customer satisfaction. The advisor will troubleshoot travel-related issues, follow company and partner procedures, and document interactions in accordance with service standards. Collaboration with team members and supervisors to meet performance targets and maintain quality and compliance is also expected.<br>Qualifications<br> Strong customer-focused skills, including Customer Service and Customer Satisfaction, with the ability to handle inquiries and resolve issues effectively. Excellent Communication skills in English at C1 level (spoken and written), with clear, professional, and empathetic interaction. Practical experience in Travel Arrangements, including booking, modifying, and cancelling itineraries using Sabre or similar GDS tools. Background in a Travel Agency or travel industry environment, understanding common processes, terminology, and customer expectations. High attention to detail, accuracy in data entry, and ability to follow structured procedures and guidelines. Comfort working in a hybrid setup in Qesm El Maadi, with reliability in both office and remote environments. Ability to work in shifts if required, manage time effectively, and meet performance and quality targets. Previous experience in customer support or contact center roles is an advantage; familiarity with CRM systems is beneficial. Diploma or degree in tourism, hospitality, business, or a related field is preferred but not mandatory.
Egypt - Al Jizah
Company Description Rowad albayt is a customer-focused organization dedicated to providing reliable, efficient, and accessible ticketing and reservation services. The company emphasizes high-quality support, streamlined processes, and clear communication to ensure a smooth experience for clients and partners. Rowad albayt values integrity, professionalism, and service excellence in every interaction. Team members are encouraged to contribute ideas, collaborate, and grow in a supportive and inclusive work environment. The company is building its capabilities in remote service delivery and flexible work arrangements to better serve a diverse customer base. Role Description This is a part-time, remote Ticket Agent role responsible for handling ticket sales and reservations through online platforms, email, and phone. The Ticket Agent will assist customers with inquiries, provide accurate information about services and pricing, and process bookings and changes in a timely manner. Daily tasks include confirming reservations, updating customer records, resolving issues or complaints, and ensuring that all transactions follow company policies and procedures. The role also involves coordinating with internal teams when needed, following up on pending requests, and maintaining a professional and courteous tone in all communications. The Ticket Agent is expected to manage time effectively, work independently, and maintain confidentiality of customer information. Qualifications Strong customer-facing skills, including Customer Service and Communication, with the ability to handle inquiries and issues clearly and professionally. Experience in Ticket Sales and Sales, with the ability to explain options, upsell when appropriate, and close transactions accurately. Knowledge of Reservations processes, including creating, modifying, and canceling bookings while maintaining accurate records. Comfort with using digital tools, online ticketing or reservation systems, and basic office software (e.g., email, spreadsheets, CRM tools). Strong attention to detail, accuracy in data entry, and the ability to follow standardized procedures and scripts. Ability to work remotely with reliable internet access, strong time management, and self-motivation. Prior experience in ticketing, hospitality, travel, events, or customer support is preferred but not required. High school diploma or equivalent; additional training or certification in customer service or sales is a plus.
StellaStays Inc
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you! </span><br></p><br><br> </div>
Egypt - Egypt
<p><h4>Position summary</h4>
<p>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set up proper billing accounts according to accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.</p>
<p>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
Egypt - Cairo
<p><h4>Position summary</h4>
<p>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set up proper billing accounts according to accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.</p>
<p>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Reservations agent</strong></p>
<p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arrive!</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Consistently offer exceptional, friendly and engaging service</li>
<li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li>
<li>Recommend property facilities and assist guests with information and special requests</li>
<li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Guest focused personality is essential</li>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
StellaStays Inc
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you! </span><br></p><br><br> </div>
StellaStays Inc
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Stella Stays - Who are we?</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We're on the hunt for a Reservation Specialist with energy, expertise, and a passion for exceeding targets. If you're a pro at handling customer inquiries and bookings, we want you on our team.</span><br></p><br><p><span>You will be responsible for:</span><br></p><br><ul><li><p><span>Respond to customer inquiries and bookings through various communication channels (e.g. phone, email, chat) in a prompt and professional manner.</span><br></p><br></li><li><p><span>Provide accurate information about the company's services and products, as well as policies, procedures, and pricing to customers.</span><br></p><br></li><li><p><span>Process bookings and reservations accurately and efficiently within the company's reservation system.</span><br></p><br></li><li><p><span>Monitor and manage the availability of rooms, services, and resources to ensure efficient booking processes.</span><br></p><br></li><li><p><span>Collaborate with other departments to fulfill customer requests and ensure their satisfaction.</span><br></p><br></li><li><p><span>Resolve any customer complaints or issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Work with the management team to develop and implement customer service strategies and initiatives.</span><br></p><br></li><li><p><span>Participate in training and development programs to improve job skills and knowledge.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>Proven experience in customer service or reservation management, preferably in the hospitality or travel industry.</span><br></p><br></li><li><p><span>Excellent negotiation and communication skills, both verbal and written, with the ability to effectively communicate with customers and team members.</span><br></p><br></li><li><p><span>Strong attention to detail and ability to work accurately in a fast-paced environment.</span><br></p><br></li><li><p><span>Strong organizational and time management skills, with the ability to prioritize tasks effectively.</span><br></p><br></li><li><p><span>Knowledge of reservation management systems and software.</span><br></p><br></li><li><p><span>Ability to work independently as well as part of a team.</span><br></p><br></li><li><p><span>Flexibility to work in shifts, including weekends and holidays.</span><br></p><br></li><li><p><span>Ability to handle customer complaints and resolve issues professionally and in a timely manner.</span><br></p><br></li><li><p><span>Proficiency in Microsoft Office and other relevant software applications.</span><br></p><br></li></ul><p><span>If you're a customer-focused and results-driven sales professional with experience in reservation management, we want to hear from you! </span><br></p><br><br> </div>
St. Regis
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Egypt - Cairo
<p><h4>Position summary</h4>
<p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
Egypt - Cairo
<p><h4>Position summary</h4>
<p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
Egypt - Cairo
<p><h4>Position summary</h4>
<p>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions or offerings.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company Description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job Description</h4>
<p><strong>Reservations Agent</strong></p>
<p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arrive!</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Consistently offer exceptional, friendly and engaging service</li>
<li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li>
<li>Recommend property facilities and assist guests with information and special requests</li>
<li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Guest focused personality is essential</li>
</ul>
<h4>Additional Information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
Four Seasons Hotel Riyadh
Egypt - Cairo
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p><strong>La Compagnie Four Seasons</strong></p>
<p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p>
<p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p>
<p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p>
<p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p>
<p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p>
<p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p>
<p><strong>Four Seasons Hotel George V Paris</strong></p>
<p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p>
<p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p>
<p>Nous recherchons pour notre établissement parisien un(e) agent de réservations (H/F) expérimenté et qualifié.</p>
<p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p>
<p>Un niveau courant de français et d’anglais est requis.</p>
<p>Poste basé à Paris.</p>
<h4>Profil recherché</h4>
<p>L’agent de réservation s’assure de la prise en charge des demandes de réservations effectuées par nos clients.</p>
<p>Ces demandes peuvent provenir de différents canaux (téléphone, chat, emails, réservations effectuées par GDS).</p>
<p>L’une des responsabilités principales d’un agent de réservation consiste à répondre aux demandes téléphoniques de réservations. En ce sens, l’agent est avant tout un vendeur qui se doit de connaître parfaitement l’hôtel et ses services, les différentes catégories de chambre ou de suites ainsi que ce qui les caractérisent et de concrétiser les demandes.</p>
<p>L’un des autres aspects de la fonction d’agent de réservation consiste à faire un suivi administratif des différentes demandes : traiter les correspondances reçues par email ou téléphone, s’assurer du bon suivi des différentes tâches à effectuer lors d’un shift et être informé des dernières mises à jour au sein du service.</p>
<p>L’agent de réservation doit faire preuve d’un bon esprit d’équipe, avoir une excellente présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour correspondre aux attentes d’une clientèle haut de gamme. Des qualités organisationnelles et une bonne gestion du stress sont également des éléments clés.</p>
<h4>Fonctions essentielles</h4>
<ul>
<li>Savoir vendre nos chambres et mettre en valeur l’hôtel en général tout en faisant preuve de rigueur et d’organisation.</li>
<li>Savoir anticiper les besoins des clients.</li>
<li>Répondre aux appels téléphoniques et optimiser la vente de nos chambres et suites.</li>
<li>Faire preuve de gentillesse, de rigueur et d’esprit d’équipe.</li>
<li>Avoir une bonne connaissance de l’hôtel, des différents points de ventes et services, des chambres et suites que nous proposons.</li>
<li>Enregistrer les réservations, les confirmer et faire un suivi par rapport au paiement.</li>
<li>Mettre à jour les réservations enregistrées dans Opéra dans les dernières 24 heures effectuées par nos partenaires.</li>
<li>Traiter les traces et commentaires client permettant de s’assurer du bon suivi afin de préparer le séjour de nos clients.</li>
<li>Faire le suivi des no shows (annulations).</li>
<li>Effectuer le contrôle de l’ensemble des réservations 3 jours précédant l’arrivée des clients.</li>
</ul>
<h4>Fonctions secondaires :</h4>
<ul>
<li>Respecter l’ensemble des dispositions applicables aux employés : procédure.</li>
<li>S’assurer que le bureau soit en ordre et propre.</li>
<li>Former les nouveaux agents.</li>
<li>Savoir résoudre des problèmes individuellement et prendre des initiatives à bon escient.</li>
</ul>
<h4>Ce que nous offrons</h4>
<ul>
<li>Excellentes conditions de travail et de rémunération.</li>
<li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li>
<li>Nombreuses offres de formation et de développement.</li>
<li>Possibilité d’évolution au sein de la compagnie.</li>
<li>Mutuelle avantageuse.</li>
<li>13ème mois.</li>
<li>Intéressement et participation.</li>
<li>Restaurant du personnel.</li>
<li>Service de lingerie.</li>
</ul>
<p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>
Four Seasons Hotel Riyadh
Egypt - Cairo
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p><strong>La Compagnie Four Seasons</strong></p>
<p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p>
<p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p>
<p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p>
<p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p>
<p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p>
<p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p>
<p><strong>Four Seasons Hotel George V Paris</strong></p>
<p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p>
<p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p>
<p>Nous recherchons pour notre établissement parisien un(e) agent de réservations (H/F) expérimenté et qualifié.</p>
<p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p>
<p>Un niveau courant de français et d’anglais est requis.</p>
<p>Poste basé à Paris.</p>
<h4>Profil recherché</h4>
<p>L’agent de réservation s’assure de la prise en charge des demandes de réservations effectuées par nos clients.</p>
<p>Ces demandes peuvent provenir de différents canaux (téléphone, chat, emails, réservations effectuées par GDS).</p>
<p>L’une des responsabilités principales d’un agent de réservation consiste à répondre aux demandes téléphoniques de réservations. En ce sens, l’agent est avant tout un vendeur qui se doit de connaître parfaitement l’hôtel et ses services, les différentes catégories de chambre ou de suites ainsi que ce qui les caractérisent et de concrétiser les demandes.</p>
<p>L’un des autres aspects de la fonction d’agent de réservation consiste à faire un suivi administratif des différentes demandes : traiter les correspondances reçues par email ou téléphone, s’assurer du bon suivi des différentes tâches à effectuer lors d’un shift et être informé des dernières mises à jour au sein du service.</p>
<p>L’agent de réservation doit faire preuve d’un bon esprit d’équipe, avoir une excellente présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour correspondre aux attentes d’une clientèle haut de gamme. Des qualités organisationnelles et une bonne gestion du stress sont également des éléments clés.</p>
<h4>Fonctions essentielles</h4>
<ul>
<li>Savoir vendre nos chambres et mettre en valeur l’hôtel en général tout en faisant preuve de rigueur et d’organisation.</li>
<li>Savoir anticiper les besoins des clients.</li>
<li>Répondre aux appels téléphoniques et optimiser la vente de nos chambres et suites.</li>
<li>Faire preuve de gentillesse, de rigueur et d’esprit d’équipe.</li>
<li>Avoir une bonne connaissance de l’hôtel, des différents points de ventes et services, des chambres et suites que nous proposons.</li>
<li>Enregistrer les réservations, les confirmer et faire un suivi par rapport au paiement.</li>
<li>Mettre à jour les réservations enregistrées dans Opéra dans les dernières 24 heures effectuées par nos partenaires.</li>
<li>Traiter les traces et commentaires client permettant de s’assurer du bon suivi afin de préparer le séjour de nos clients.</li>
<li>Faire le suivi des no shows (annulations).</li>
<li>Effectuer le contrôle de l’ensemble des réservations 3 jours précédant l’arrivée des clients.</li>
</ul>
<h4>Fonctions secondaires :</h4>
<ul>
<li>Respecter l’ensemble des dispositions applicables aux employés : procédure.</li>
<li>S’assurer que le bureau soit en ordre et propre.</li>
<li>Former les nouveaux agents.</li>
<li>Savoir résoudre des problèmes individuellement et prendre des initiatives à bon escient.</li>
</ul>
<h4>Ce que nous offrons</h4>
<ul>
<li>Excellentes conditions de travail et de rémunération.</li>
<li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li>
<li>Nombreuses offres de formation et de développement.</li>
<li>Possibilité d’évolution au sein de la compagnie.</li>
<li>Mutuelle avantageuse.</li>
<li>13ème mois.</li>
<li>Intéressement et participation.</li>
<li>Restaurant du personnel.</li>
<li>Service de lingerie.</li>
</ul>
<p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>