Ticket Agent Jobs in Egypt

Staff of both genders with experience in:- Hotel reservations- Airline reservations- Domestic tourism marketing- International tourism marketing- Dealing with embassies* Fluency in English (speaking and writing) is required<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: Morning shift only</li></ul>

Shipping officer proficient in booking cargo vessels and booking containers on various shipping lines, and monitoring the vessel route, departure and arrival times, fines, and storage fees.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shift only</li><li>Benefits: Health insurance, social insurance</li></ul>

Shipping officer proficient in booking cargo ships and containers with various shipping lines, and monitoring vessel routes, departure and arrival schedules, fines, and demurrage.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shift only</li><li>Benefits: Health insurance, social insurance</li></ul>

Role Overview: The host/hostess is responsible for creating a distinctive first impression for guests by welcoming them in a friendly and professional manner. The role also includes managing reservations, waiting lists, and organizing guest flow to ensure a smooth and enjoyable experience within the venue. Tasks and Responsibilities: 1. Guest Experience: Welcoming and greeting guests immediately upon arrival in a friendly and professional manner. Creating a positive first impression that reflects the venue's image. Escorting guests to tables and providing menus. 2. Reservation and Seating Management: Managing reservations using available systems or logs. Organizing table distribution to achieve the best use of space. Coordinating with the service team to determine guest seating. 3. Waiting List Management: Monitoring and constantly updating the guest waiting list. Informing guests of the wait time accurately and clearly. Ensuring fair and efficient guest entry. 4. Coordination and Operations: Collaborating with the service and management team to ensure fast table turnover. Supporting workflow, especially during peak hours. Monitoring venue capacity and organizing seating movement efficiently. 5. Handling Guests: Responding to guest inquiries professionally. Handling minor complaints and escalating complex cases to management. Ensuring guest satisfaction throughout their stay. 6. Reception Area Management: Maintaining the cleanliness and organization of the reception and waiting area. Ensuring menus and supplies are always available. Requirements: Previous experience as a host/hostess or in customer service is preferred. Strong communication skills and the ability to interact with others. High organizational skills and the ability to multitask. Friendly and professional personality. Ability to work under pressure and in a fast-paced environment. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning and evening</li><li>Benefits: Health insurance, social insurance, transportation allowance, overtime</li></ul>

Role Overview: The Host/Hostess is responsible for creating a distinctive first impression for guests by welcoming them in a friendly and professional manner. The role also includes managing reservations, waitlists, and organizing guest flow to ensure a smooth and enjoyable experience within the venue. Duties and Responsibilities: 1. Guest Experience: Receiving and welcoming guests upon arrival in a friendly and professional manner. Creating a positive first impression that reflects the image of the venue. Escorting guests to tables and providing menus. 2. Reservation Management and Seating Organization: Managing reservations using available systems or logs. Organizing table distribution to achieve the best use of space. Coordinating with the service team to determine guest seating locations. 3. Waitlist Management: Monitoring and continuously updating the guest waitlist. Informing guests of wait times accurately and clearly. Ensuring fair and efficient entry organization for guests. 4. Coordination and Operations: Cooperating with the service team and management to ensure fast table turnover. Supporting workflow, especially during peak hours. Monitoring venue capacity and efficiently managing seating movement. 5. Guest Relations: Responding to guest inquiries professionally. Handling simple complaints and escalating complex cases to management. Ensuring guest satisfaction throughout their visit. 6. Reception Area Management: Maintaining the cleanliness and tidiness of the reception and waiting areas. Ensuring constant availability of menus and supplies. Requirements: Previous experience as a Host/Hostess or in customer service is preferred. Strong communication skills and ability to interact with others. High organizational skills and multitasking ability. Friendly and professional personality. Ability to work under pressure and in a fast-paced environment. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning and Evening</li><li>Benefits: Health insurance, Social insurance, Transportation allowance, Overtime</li></ul>

Overview: The host/hostess is responsible for forming a remarkable first impression on guests by welcoming them in a friendly and professional manner. The role also includes managing reservations, waitlists, and organizing guest flow to ensure a smooth and enjoyable experience in the venue. Tasks and responsibilities: 1. Guest experience - Welcome guests promptly and professionally to create a positive first impression reflecting the venue image, escort guests to tables, and present menus. 2. Reservations and seating management - Manage reservations using available systems or records, organize table allocation to maximize space, coordinate with the service team to determine seating areas. 3. Waitlist management - Monitor and continuously update the guest waitlist, inform guests of accurate wait times, ensure orderly and efficient entry. 4. Coordination and operations - Collaborate with service team and management to ensure fast table turnover, support workflow, especially during peak times, monitor venue capacity and organize seating efficiently. 5. Guest interaction - Respond to guest inquiries professionally, handle minor complaints, escalate complex issues to management, ensure guest satisfaction throughout their stay. 6. Reception area management - Maintain cleanliness and organization of the reception and waiting area, ensure menus and supplies are always available. Requirements: Prior experience as a host/hostess or in customer service is preferred, strong communication skills and the ability to engage with others, high organizational skills and multitasking ability, friendly and professional personality, ability to work under pressure in a fast-paced environment. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: Evening shifts only</li><li>Benefits: Health insurance, social security, transportation allowance</li></ul>

Working in a food import and export company. Very good command of English. 1. Office Management. 2. Administrative Tasks: Writing official letters and emails professionally. Archiving paper and electronic files. Organizing and arranging documents, contracts, and invoices. Preparing daily or weekly reports as requested by management. 3. Follow-up and Coordination: Following up on tasks between different departments. Following up on management requests such as bookings, procurement, or any operational tasks. Coordinating management travel and arranging bookings (if any). 4. Technical Skills: Using Microsoft Office programs (Word – Excel – PowerPoint). Using professional email.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shift only</li><li>Benefits: Health insurance, social insurance</li></ul>

Work in a food import and export company. Very good command of English. 1. Office Management. 2. Administrative Work: Drafting official letters and emails professionally. Archiving files hardcopy and electronically. Organizing and arranging documents, contracts, and invoices. Preparing daily or weekly reports as requested by management. 3. Follow-up and Coordination: Following up on tasks across different departments. Following up on management requests such as bookings, procurement, or any operational tasks. Coordinating management travel and arrangements (if any). 4. Technical Skills: Using Microsoft Office programs (Word – Excel – PowerPoint). Using professional email.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, Social insurance</li></ul>

Required tasks: Managing large amounts of incoming and outgoing calls in a timely manner. Following call scripts and instructions. Identifying customer needs, clarifying information, providing solutions or available alternatives. Booking installation appointments for company products. Booking maintenance appointments for company products. Building sustainable relationships with customers by obtaining additional data such as (email, or another phone number). Keeping records of all conversations in our call center database in a comprehensive manner. Regularly attending educational training to improve service level and performance. Following up on procedures to achieve the goals of the customer service department. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: Morning only</li><li>Benefits: Health insurance, social insurance, overtime hours</li></ul>

<p>Required Tasks:</p> <ul> <li>Manage large volumes of incoming and outgoing calls in a timely manner.</li> <li>Follow call scripts and customized instructions.</li> <li>Identify customer needs, clarify information, and provide solutions or available alternatives.</li> <li>Schedule installation appointments for company products.</li> <li>Schedule maintenance appointments for company products.</li> <li>Build sustainable customer relationships by collecting additional data such as (email, another phone number).</li> <li>Maintain records of all conversations in our call center database in a clear manner.</li> <li>Attend ongoing training sessions to improve service and performance levels.</li> <li>Follow up on procedures to achieve the goals of the customer service department.</li> </ul> <p><strong>Additional Details</strong></p><ul><li>Number of Vacancies: 4</li><li>Shift System: Morning only</li><li>Benefits: Health insurance, social security, overtime</li></ul>

Job Responsibilities: Responding to customer inquiries via WhatsApp, Facebook, Instagram, and phone calls. Converting customer inquiries into confirmed bookings and sales. Recommending appropriate beauty services according to each customer's needs. Following up with potential and existing customers to increase bookings and sales. Building long-term relationships with customers and providing an exceptional customer experience. Achieving monthly sales targets and maintaining a high conversion rate. Accurately updating customer data on the Customer Relationship Management (CRM) system. ✅ Requirements: 2 to 4 years of experience in sales, telesales, customer service, or call center. Previous experience in the field of beauty, cosmetic clinics, dermatology, beauty centers, or Medical Spa is preferred. Excellent communication, persuasion, and negotiation skills. Passion for sales and customer service. Ability to work according to sales targets. Computer proficiency, with preferred experience using CRM systems.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: Morning and Evening</li><li>Benefits: Health insurance, Social insurance</li></ul>

Job Duties: - Managing all daily reservation operations (receiving, confirming, modifying, and canceling bookings). - Dealing with clients and responding to their inquiries. - Coordinating with the reception and customer service teams to ensure a distinguished stay experience. - Monitoring occupancy rates and submitting periodic reports to management. - Updating reservation systems and ensuring their accuracy. - Working to improve booking rates and increase occupancy. - Dealing with online booking channels such as Booking, Airbnb, and Expedia. - Resolving any reservation-related issues in a professional and prompt manner. - Proposing ideas to develop the service and increase customer satisfaction. Requirements: - Previous experience in reservations or hospitality (preferably in hotel apartments or hotels). - Proficiency in using various reservation software. - Strong communication skills. - Proficiency in English. - Ability to work under pressure and manage time effectively. <p><strong>Additional Details</strong></p><ul><li>Number of Vacancies: 2</li><li>Shift System: Morning only</li><li>Benefits: Health insurance, social insurance, meals, accommodation</li></ul>

???? We’re Hiring | Receptionist Elite Hotel – Sheikh Zayed We are looking for a friendly, professional, and well-presented Receptionist to join our team and be the first point of contact for our guests. Key Responsibilities:Welcoming guests and ensuring a smooth check-in/check-out process Handling reservations and guest inquiries Managing phone calls and emails professionally Coordinating with different departments to ensure guest satisfaction Requirements:Previous experience in hospitality is a plus Good command of English Strong communication and interpersonal skills Presentable and customer-oriented Ability to work in shifts What We Offer:Competitive salary Professional work environment Career growth opportunities???? Location: Sheikh Zayed???? To apply, send your CV via message or email

Receptionist. Heliopolis Academy is a company specializing in robotics and STEM education. We are looking for a receptionist and customer service representative for the evening shift at the company's headquarters in Heliopolis. Job Duties: Receive students and parents and interact with them professionally. Organize class bookings, schedules, and student appointments. Answer phone calls, WhatsApp messages, and customer inquiries. Monitor student attendance and update their records. Coordinate with instructors and management to organize classes. Follow up on parents' complaints and inquiries and work to resolve them. Prepare simple daily reports on bookings and attendance. Job Conditions and Requirements: At least one year of experience in reception or customer service. Good level of English. Proficiency in using computers and Microsoft Office programs, especially Word and Excel. Excellent communication skills and the ability to interact with parents and children. Ability to organize, manage appointments, and multitask. Punctuality and professional appearance and conduct. Preferably residing near Heliopolis. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Evening only</li><li>Benefits: Overtime hours</li></ul>

Receptionist at Heliopolis Academy, a company specializing in Robotics & STEM education. Seeking a receptionist and customer service representative to work the evening shift at the company's headquarters in Heliopolis. Job Responsibilities: Welcoming students and parents and interacting with them professionally. Organizing class bookings, schedules, and student appointments. Responding to phone calls, WhatsApp messages, and customer inquiries. Tracking student attendance and updating their records. Coordinating with instructors and management to organize classes. Following up on parent complaints and inquiries and working to resolve them. Preparing simple daily reports on bookings and attendance. Job Requirements and Qualifications: Minimum of one year of experience in reception or customer service. Good level of English proficiency. Proficiency in using computers and Microsoft Office programs, especially Word and Excel. Excellent communication skills and the ability to interact with parents and children. Ability to organize, manage appointments, and multitask. Punctuality, professional appearance, and conduct. Preferably residing near Heliopolis. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Evening only</li><li>Benefits: Overtime hours</li></ul>

- Responsible for booking containers and following up on booking confirmations with shipping lines, airlines, and freight agents. - Completing export and import shipments clearance procedures if any. - Regular follow-up on vessel schedules that are continuously dealt with. - Preparing client invoices after loading, packing list of what was loaded into containers, reviewing the bill of lading after loading, receiving bills of lading from shipping lines and freight forwarders or making telegram reels for shipments upon client request. - Sending all documents to the client by express mail. - Notifying clients with shipment details by sending all shipment documents via email. - Monitoring accounts of shipping lines and carriers. - Handling all problems with shipping lines, customs, freight forwarders, and transport contractors. - Following up on the completion of all procedures related to quarantine and food safety conducted at packing stations if present. - Monitoring all laws and decisions issued related to import and export. - Preparing the papers related to support files. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: mornings only</li><li>Benefits: social insurance</li></ul>

Work location: El Shorouk City – Cairo Employment type: Full-time from 10 AM to 7 PM Reports to: Communication Team Supervisor Job Objective The job holder will contact customers who did not attend their appointments or bookings, with the aim of rescheduling them and converting the missed booking into an actual visit. Key Tasks Contact customers who missed their bookings daily, and reschedule the booking during the call. Politely inquire about the reason for non-attendance and handle objections professionally. Confirm the new booking to the customer via SMS or WhatsApp. Record the result of each call in the CRM system and schedule follow-up calls. Adhere to quality standards and protect customer data. Performance Indicators Number of daily calls: 80 to 120 calls. Re-booking rate from answered calls. Customer attendance rate for rescheduled bookings. Call quality evaluation. Requirements Excellent communication and persuasion skills, and a clear voice. Proficiency in computer use and fast typing, and English proficiency is an added advantage. Preference given to those living in El Shorouk or nearby areas (Badr, El Obour, New Cairo). Benefits Fixed salary, plus monthly commissions on recovered bookings. Transportation or transport allowance. Paid training and opportunities for promotion <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 6</li><li>Shift system: Morning only</li><li>Benefits: Transport allowance, overtime</li></ul>

<p><strong>Operations & Sales Specialist – Home Services</strong></p><p> Greater Cairo | Full-time | Female candidates only</p><p><strong>About Oons:</strong></p><p> An all-female home services platform in Greater Cairo, connecting women with trusted service providers for cleaning, beauty, and home cooking. Every service provider is personally vetted and identity-verified before joining, and payment is made entirely in advance through the app to ensure safety for all parties.</p><p><strong>Job Objective:</strong></p><p> Building a strong network of service providers (primarily cleaning professionals), presenting suitable partnership offers to them, and managing customer bookings and follow-ups to ensure service is delivered with the highest quality.</p><p><strong>Key Tasks and Responsibilities:</strong></p><ul><li>Recruiting new service providers in various fields, with a primary focus on providing cleaning professionals for the home services department.</li><li>Preparing attractive partnership and pricing offers for service providers to persuade them to join the platform.</li><li>Coordinating appointments between customers and service providers, ensuring bookings are executed accurately and without errors.</li><li>Maintaining constant communication with customers before and after service delivery to measure their satisfaction and resolve any issues immediately.</li><li>Suggesting new services and service providers that meet changing market needs.</li></ul><p><strong>Skills and Requirements:</strong></p><ul><li>Excellent communication and persuasion skills, with tact in negotiation.</li><li>Strong organizational and time management skills to track appointments and bookings.</li><li>Problem-solving skills and the ability to handle customer complaints with flexibility and composure.</li><li>Previous experience in sales, customer service, or operations management; experience in service companies or apps is preferred.</li></ul><p><strong>Important Note:</strong></p><p> Due to the nature of our business, which is based on building trust with service providers in their homes, and to ensure alignment with Oons' identity as an all-female platform, this position is exclusively for women.</p><p><strong>To Apply:</strong></p><p> Send your CV via WhatsApp to 01092372983, and we will contact you to arrange an interview.</p><p>Or via the company email: oons@oons.app</p>

<p>We are a company working in booking tourist trips and airline tickets for the UAE market.</p><p>Entering customer invoices and reconciling inputs with supplier invoices.</p><p>Previous experience working in a tourism company is preferred.</p><p>Previous experience working with accounting software is required.</p><p><br></p><p>⁩</p><p>⁩</p><p><br></p><p>⁦</p><p>⁩</p>

<p>IMEA Academy – International Medical Education Academy announces its need to hire sales staff to work at the academy's headquarters in Cairo. The nature of the work involves communicating with doctors interested in medical training programs and courses, following up on inquiries received via WhatsApp, Facebook, and Instagram, and converting potential clients into actual bookings.</p><p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: Morning only</li></ul>