Telesales Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong>&nbsp;<strong>Team Manager</strong>&nbsp;to join one of our growing <strong>travel </strong>programsin&nbsp;<strong>Cairo</strong>. The <strong>Team Manager&nbsp;</strong>will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request,&nbsp;especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting&nbsp;- research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts&nbsp;and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems &amp; Ownership - keep bookings, files, and systems airtight -&nbsp; taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of Team Leadership experience within&nbsp;the air travel industry (luxury travel sales preferred)</li><li><p><strong>GDS tools&nbsp;experience is a must (Sabre preferred)</strong></p><br></li><li><p>Ability to coach, monitor and develop a team of sales professionals within this niche industry</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge&nbsp;</p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br> For Enterprises, these are key factors of success. For us, they're our core expertise.<br> <br> We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br> <br> We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br> <br> For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br> <strong>Sutherland</strong><br> Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong>&nbsp;<strong>Team Manager</strong>&nbsp;to join one of our growing <strong>travel </strong>programsin&nbsp;<strong>Cairo</strong>. The <strong>Team Manager&nbsp;</strong>will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience.</p><br><p><strong>As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request,&nbsp;especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting&nbsp;- research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts&nbsp;and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems &amp; Ownership - keep bookings, files, and systems airtight -&nbsp; taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>2+ years of Team Leadership experience within&nbsp;the air travel industry (luxury travel sales preferred)</li><li><p>GDS tools&nbsp;experience is a must (Sabre/Amadeus/ADX)</p><br></li><li><p>Ability to coach, monitor and develop a team of sales professionals within this niche industry</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge&nbsp;</p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<strong>Job Title<br><br></strong>Customer Service Advisor – English Speakers - Hurghada<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients’ products or services.<br><br>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<br><br><strong>In This Role, You'll<br><br></strong><ul><li> Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.</li><li> Assist customers with inquiries, order processing, troubleshooting, and guidance.</li><li> Build deep product and service knowledge to deliver confident and accurate support.</li><li> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</li><li> Create positive customer experiences through personalized assistance and clear communication.</li><li> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<br><br></li></ul><strong>Essential Functions / Core Responsibilities<br><br></strong><ul><li> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</li><li> Clarify customer requirements using effective probing and decision-support tools.</li><li> Listen attentively, demonstrate empathy, and build strong customer rapport.</li><li> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</li><li> Maintain working knowledge of client products and services.</li><li> Prepare complete and accurate documentation, including account notations.</li><li> Participate in initiatives aimed at improving customer satisfaction and business performance.</li><li> Identify opportunities to offer additional products or services when appropriate.<br><br></li></ul><strong>Candidate Profile<br><br></strong><ul><li> High school diploma required; relevant experience is an advantage.</li><li> Excellent communication, interpersonal, and customer engagement skills.</li><li> Comfortable working in a fast-paced, performance-driven environment.</li><li> Strong multitasking, prioritization, and adaptability skills.</li><li> Basic computer skills and system navigation capability.</li><li> Ability to work independently and collaboratively within a team.</li><li> Detail-oriented, dependable, and professional.</li><li> Patient, composed, and solution-oriented in all customer interactions.</li><li> Flexible to work rotating shifts as required.</li><li> Strong problem-solving and analytical skills with a customer-centric mindset.<br><br></li></ul><strong>Career Framework Role<br><br></strong>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<br><br><strong>What We Offer<br><br></strong><ul><li> Competitive Salary</li><li> Transportation Provided</li><li> Medical &amp; Social Insurance</li><li> Fast track for promotions within 6 months</li><li> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</li><li> Supportive, inclusive, and growth-focused work environment<br><br></li></ul><strong>Additional Information<br><br></strong>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<br><br><strong>Disclaimer<br><br></strong>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<br><br>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Groups Coordinator</strong>, you’re not just driving revenue by securing GCE bookings – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Convert leads into bookings: Respond to and convert incoming group and event enquiries to meet sales targets and maximize revenue</li><li>Drive upselling and conversion: Identify opportunities to upsell services and increase conversion rates through consistent, high-quality sales tactics</li><li>Optimize event scheduling: Manage the events calendar to support optimal yield and space utilization</li><li>Build strong client relationships: Engage with customers to understand their needs, foster loyalty, and generate repeat and expanded business</li><li>Lead impactful site visits: Arrange and conduct hotel show rounds to showcase spaces and services in alignment with client expectations</li><li>Support seamless event execution: Ensure accurate administration and smooth handover of booked events for successful on-property delivery</li><li>Support hotel promotions: Participate in promotional activities to increase visibility and drive GCE business<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

<p><strong>Job Purpose</strong></p><p>Lead and manage the Customer Success Department, overseeing Customer Success Account Management, Customer Experience, and Technical Support to ensure customer satisfaction, successful product adoption, service quality, and long-term customer retention. The role is responsible for managing team leaders and account managers, driving operational performance, developing effective processes, and ensuring alignment between customer needs and the company's business objectives.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead the Customer Success Department, overseeing Customer Success Account Management, Customer Experience, and Technical Support to ensure effective operations and high-quality service delivery.</p></li><li><p>Manage team leaders and account managers, ensuring clear responsibilities, accountability, effective execution, and continuous performance improvement.</p></li><li><p>Establish and monitor departmental KPIs, performance targets, and operational standards, conducting regular performance reviews and implementing corrective action plans when needed.</p></li><li><p>Oversee customer account management to ensure strong customer relationships, product adoption, ongoing value realization, and effective account development.</p></li><li><p>Monitor customer engagement, satisfaction, and retention, identifying at-risk accounts and implementing proactive engagement, recovery, and retention plans.</p></li><li><p>Oversee the end-to-end customer experience, from onboarding through ongoing service delivery, identifying customer pain points and driving measurable improvements in satisfaction and service quality.</p></li><li><p>Supervise Technical Support through the Team Leader, ensuring efficient operations, adequate support coverage, and compliance with agreed service levels (SLAs).</p></li><li><p>Monitor support performance and issue resolution, including response and resolution times, ticket backlog, escalations, and recurring technical issues, coordinating with relevant teams to address root causes.</p></li><li><p>Identify opportunities for account growth and service expansion in coordination with Sales, ensuring customer needs and feedback contribute to commercial opportunities.</p></li><li><p>Drive cross-functional coordination with Sales, Marketing, Implementation, Product, and Technical teams to ensure a seamless customer journey and timely resolution of customer-related challenges.</p></li><li><p>Prepare and present regular departmental performance reports covering KPIs, customer satisfaction, account health, retention risks, support performance, and improvement initiatives, providing management with actionable recommendations.</p></li><li><p>Drive continuous improvement and operational efficiency by optimizing team capacity, standardizing processes, analyzing customer feedback, and promoting a customer-centric culture across the organization.</p></li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Information Systems, or a related field.</p></li><li><p>Minimum of 6 years of relevant experience in Customer Success, Account Management, Customer Experience, or Technical Support, including 3-4 years in a supervisory or team management role.</p></li><li><p>Proven experience managing customer-facing teams, preferably across multiple functions, with strong knowledge of customer lifecycle management, product adoption, retention, and service delivery.</p></li><li><p>Strong understanding of customer service KPIs, SLAs, performance management, data analysis, and continuous improvement processes.</p></li><li><p>Excellent leadership, communication, problem-solving, and stakeholder management skills, with the ability to manage escalations, prioritize tasks, and make data-driven decisions.</p></li><li><p>Experience with CRM platforms, ticketing systems, and reporting tools is required; experience in SaaS, EdTech, or technology-enabled services is preferred.</p></li></ul><p></p>

<p> <b> <strong>Senior Business Analyst, Salesforce</strong> </b> </p> <p> <br> </p> <p>For decades, RSA has pioneered many of the encryption, authentication, and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again, paving the way for the future of digital identity through the RSA Unified Identity Platform; next-generation hybrid and cloud solutions; the first ever and only multi-functional, passwordless hardware authenticator; and a frictionless, mobile-optimized experience for the modern workforce. If you are self-motivated and looking for a fast-paced challenge doing something that truly matters, come join our winning team! For more information, go to rsa.com.</p> <p> <b> <strong>Principal Responsibilities:</strong> </b> </p> <ul> <li>Build strong partnerships with leaders and subject matter experts in Marketing, Sales, GTM, Channel/Partner Business, Operations, Customer Support, and Global Services to understand business priorities, identify technology solutions, and foster an environment of collaboration and mutual support.</li> <li>Lead requirements gathering sessions, workshops, and stakeholder interviews to capture business needs and translate them into detailed functional requirements, user stories, and solution designs.</li> <li>Analyze current business processes, identify gaps, and recommend scalable Salesforce solutions that improve operational efficiency and user experience.</li> <li>Work closely with IT leadership and team members, including Salesforce Developers, Administrators, and Solution Architects, to deliver high-quality Salesforce solutions while partnering with business stakeholders throughout the application lifecycle.</li> <li>Produce high-quality documentation, including functional specifications, process flows, acceptance criteria, process maps, training materials, and release documentation.</li> <li>Support the planning, coordination, and execution of User Acceptance Testing (UAT), including test planning, defect tracking, issue resolution, and validation of business requirements.</li> <li>Project Delivery Coordination: Serve as a functional lead on project teams, tracking project health, proactively managing delivery timelines, and keeping key stakeholders aligned.</li> <li>Governance &amp; Best Practices: Promote platform standards and Salesforce-native best practices across cross-divisional teams to minimize technical debt.</li> </ul> <p> <br> </p> <p> <b> <strong>Skills:</strong> </b> </p> <ul> <li>Strong understanding of end-to-end business processes across Sales, Marketing, Go-to-Market (GTM), Channel/Partner Business, Operations, Customer Support, and/or Global Services.</li> <li>Experience partnering with business stakeholders to translate business needs into scalable Salesforce solutions.</li> <li>Solid Salesforce configuration experience, including custom objects, fields, relationships, and page layouts; Salesforce flow and automation capabilities, validation rules and business logic, Reports and dashboards, security model, profiles, roles, permission sets, and sharing concepts, data management and data quality practices</li> <li>Strong analytical, problem-solving, organizational, and critical-thinking skills.</li> <li> Excellent written, verbal, presentation, and facilitation skills with the ability to communicate effectively with both business and technical audiences.</li> <li>Proven ability to manage multiple priorities in a fast-paced, collaborative environment.</li> <li>Experience working in Agile and/or Scrum delivery methodologies.</li> <li>Salesforce Certified Administrator.</li> </ul> <p> <br> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <b> <strong>Education &amp; Experience:</strong> </b> </p> <ul> <li>Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent combination of education and experience.</li> <li>5+ years of experience as a Salesforce Business Analyst, Salesforce Administrator, or a related CRM functional role.</li> </ul>

<strong>Job Title<br><br></strong>Customer Service Advisor – English Speakers - Cairo<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients’ products or services.<br><br>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<br><br><strong>In This Role, You'll<br><br></strong><ul><li> Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.</li><li> Assist customers with inquiries, order processing, troubleshooting, and guidance.</li><li> Build deep product and service knowledge to deliver confident and accurate support.</li><li> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</li><li> Create positive customer experiences through personalized assistance and clear communication.</li><li> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<br><br></li></ul><strong>Essential Functions / Core Responsibilities<br><br></strong><ul><li> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</li><li> Clarify customer requirements using effective probing and decision-support tools.</li><li> Listen attentively, demonstrate empathy, and build strong customer rapport.</li><li> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</li><li> Maintain working knowledge of client products and services.</li><li> Prepare complete and accurate documentation, including account notations.</li><li> Participate in initiatives aimed at improving customer satisfaction and business performance.</li><li> Identify opportunities to offer additional products or services when appropriate.<br><br></li></ul><strong>Candidate Profile<br><br></strong><ul><li> High school diploma required; relevant experience is an advantage.</li><li> Excellent communication, interpersonal, and customer engagement skills.</li><li> Comfortable working in a fast-paced, performance-driven environment.</li><li> Strong multitasking, prioritization, and adaptability skills.</li><li> Basic computer skills and system navigation capability.</li><li> Ability to work independently and collaboratively within a team.</li><li> Detail-oriented, dependable, and professional.</li><li> Patient, composed, and solution-oriented in all customer interactions.</li><li> Flexible to work rotating shifts as required.</li><li> Strong problem-solving and analytical skills with a customer-centric mindset.<br><br></li></ul><strong>Career Framework Role<br><br></strong>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<br><br><strong>What We Offer<br><br></strong><ul><li> Competitive Salary</li><li> Transportation Provided</li><li> Medical &amp; Social Insurance</li><li> Fast track for promotions within 6 months</li><li> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</li><li> Supportive, inclusive, and growth-focused work environment<br><br></li></ul><strong>Additional Information<br><br></strong>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<br><br><strong>Disclaimer<br><br></strong>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<br><br>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.

<p>1. Draft, review, and negotiate various types of commercial contracts, including supply, sales and purchase, service, distribution, agency, partnership, construction, consultancy, and Non-Disclosure Agreements (NDAs).</p><p>&nbsp;</p><p>2. Review contracts and agreements received from customers, suppliers, partners, and other third parties, identifying potential legal and commercial risks prior to execution.</p><p>&nbsp;</p><p>3. Lead and support contract negotiations with external parties to ensure the best possible legal and commercial protection for the company's interests.</p><p>&nbsp;</p><p>4. Review and assess contractual provisions relating to liability, indemnification, penalties, warranties, payment terms, termination, force majeure, and dispute resolution.</p><p>&nbsp;</p><p>5. Provide legal opinions and advice to various departments regarding contracts, commercial transactions, and contractual obligations.</p><p>&nbsp;</p><p>6. Manage and monitor the contract lifecycle, from drafting, review, and negotiation through execution, implementation, renewal, and termination.</p><p>&nbsp;</p><p>7. Ensure that all executed contracts comply with applicable Egyptian laws and regulations, as well as the company's internal policies and procedures.</p><p>&nbsp;</p><p>8. Prepare and review legal notices, letters, memoranda, and other legal correspondence related to commercial contracts and transactions.</p><p>&nbsp;</p><p>9. Monitor key contractual obligations and deadlines, including renewal dates, termination notices, payment obligations, warranties, and other critical milestones.</p><p>&nbsp;</p><p>10. Provide legal support to the Sales, Procurement, Finance, and Business Development departments in assessing legal and contractual risks associated with transactions and business arrangements.</p><p>&nbsp;</p><p>11. Handle and follow up on contractual breaches, claims, and commercial disputes, coordinating with external legal counsel when required.</p><p>&nbsp;</p><p>12. Develop, maintain, and periodically update standard contract templates in line with applicable laws and the company's business requirements.</p><p>&nbsp;</p><p>13. Maintain an organized database and records of contracts, agreements, legal documents, and related correspondence.</p><p>&nbsp;</p><p>14. Conduct legal research on relevant laws, regulations, judicial precedents, and legal developments affecting the company's business activities.</p><p>&nbsp;</p><p>15. Provide legal support during commercial negotiations, business deals, strategic partnerships, and new business initiatives undertaken by the company.</p><p><strong>Requirements</strong></p><ul><li><p>10 - 15 years of experience </p></li><li><p>Bachelor's Degree in Law from a recognized university.</p></li><li><p>Admission to the Egyptian Bar Association.</p></li><li><p>Relevant professional experience in Corporate Law and Commercial Contracts.</p></li><li><p>Strong experience in drafting, reviewing, and negotiating commercial agreements.</p></li><li><p>Professional courses or postgraduate studies in Commercial Law, Corporate Law, or Contract Law are preferred.</p></li><li><p>Excellent command of English, particularly in drafting and reviewing legal contracts and correspondence.</p></li><li><p>Proficiency in Microsoft Office and contract management systems.</p></li></ul><p></p><ul><li><p>Advanced commercial contract drafting and negotiation skills.</p></li><li><p>Strong knowledge of corporate and commercial law.</p></li><li><p>Excellent legal risk assessment and management skills.</p></li><li><p>Strong analytical and problem-solving abilities.</p></li><li><p>Excellent attention to detail and accuracy.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to work under pressure and meet tight deadlines.</p></li><li><p>High level of confidentiality and integrity when handling sensitive legal information.</p></li><li><p>Ability to manage multiple contracts, transactions, and legal matters simultaneously.</p></li><li><p>Strong business acumen and understanding of commercial objectives.</p></li></ul><p></p>

<p>We are seeking an experienced Finance Manager to lead the company’s finance and accounting operations across retail, wholesale, and distribution channels. The role is responsible for accurate financial reporting, effective cash flow and working capital management, strong internal controls, and financial analysis that supports business decisions.</p><ul><li><p>Lead and oversee all financial and accounting activities, ensuring accurate records and timely monthly, quarterly, and annual closing.</p></li><li><p>Prepare annual financial statements, including the statement of financial position, income statement, cash flow statement, and supporting schedules and analysis.</p></li><li><p>Prepare quarterly financial statements and management reports, highlighting financial performance, key trends, and areas requiring action.</p></li><li><p>Develop annual budgets and financial forecasts, monitor actual performance, and analyze variances.</p></li><li><p>Manage cash flow, liquidity, and funding requirements to support business operations.</p></li><li><p>Oversee accounts receivable, accounts payable, customer collections, supplier payments, and credit control.</p></li><li><p>Optimize working capital through effective management of receivables, payables, and inventory.</p></li><li><p>Oversee inventory counts, valuation, movements, and reconciliation of stock discrepancies.</p></li><li><p>Analyze inventory aging and slow-moving or obsolete stock, and recommend appropriate actions.</p></li><li><p>Monitor profitability by branch, sales channel, and product category.</p></li><li><p>Analyze sales, cost of goods sold, gross margins, and overall business profitability.</p></li><li><p>Evaluate pricing policies, discounts, and promotional offers from a financial perspective.</p></li><li><p>Establish and maintain financial policies, procedures, and internal controls across branches, warehouses, and points of sale.</p></li><li><p>Review bank reconciliations, treasury activities, and cash handling processes.</p></li><li><p>Oversee tax compliance and coordinate with tax advisors and external auditors.</p></li><li><p>Coordinate internal and external audit activities and follow up on corrective actions.</p></li><li><p>Ensure compliance with applicable accounting standards, local regulations, and company policies.</p></li><li><p>Improve financial systems, reporting processes, and ERP utilization.</p></li><li><p>Lead, develop, and evaluate the finance team.</p></li><li><p>Provide financial insights and recommendations to support commercial, investment, and expansion decisions.finance manager</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Alex Residents Only</strong></p></li><li><p>Bachelor’s degree in accounting, finance, commerce, business administration, or a related field.</p></li><li><p>Minimum of 8 years of relevant experience in finance and accounting, preferably including at least 3 years in a managerial role.</p></li><li><p>Previous experience in retail, wholesale, or distribution; experience in electronics or consumer goods is preferred.</p></li><li><p>Strong experience in preparing annual and quarterly financial statements and managing period-end closing.</p></li><li><p>Proven expertise in budgeting, forecasting, cash flow management, and financial analysis.</p></li><li><p>Strong knowledge of inventory accounting, costing, stock valuation, and profitability analysis.</p></li><li><p>Solid experience in accounts receivable, accounts payable, collections, and credit control.</p></li><li><p>Experience managing financial operations across multiple branches and POS systems is a strong advantage.</p></li><li><p>Proficiency in ERP systems, preferably SAP, Oracle, Microsoft Dynamics, or equivalent.</p></li><li><p>Advanced Microsoft Excel skills.</p></li><li><p>Knowledge of Power BI is an advantage.</p></li><li><p>Sound knowledge of applicable accounting standards, taxation, and local financial regulations.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent analytical, communication, and problem-solving skills.</p></li><li><p>Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br>*About the Client*<br>Our client is a well-established retail organization with a dedicated *Merchandise &amp; Planning* function. They are seeking a *Junior Merchandiser/Business Analyst* to support the merchandising and planning teams through management reporting, data analysis, database development, and Oracle system support.<br># *Job Title*<br>*Junior Merchandiser/Business Analyst*<br># *Job Summary*<br>Our client is seeking a detail-oriented and analytical *Junior Merchandiser/Business Analyst* to support the Merchandise &amp; Planning team. The role is responsible for developing management and exception reports, building and maintaining merchandise databases using SQL and Oracle TOAD, supporting OTB updates, and providing business intelligence solutions to improve Oracle system performance and assist merchandising operations. <br># *Key Responsibilities*<br>* Develop and maintain management reports in a clear and presentable format according to business requirements.<br>* Develop, automate, and maintain recurring performance metrics and reports.<br>* Produce simple to moderate reports independently and accurately.<br>* Develop ad hoc reports and analysis based on business requirements.<br>* Proactively collect and analyze data to support standardized internal performance reporting.<br>* Build and maintain merchandise databases using SQL and Oracle TOAD.<br>* Gather historical information from available data sources and organize it in a precise and accessible format.<br>* Extract merchandising-related data from databases using SQL and Oracle TOAD.<br>* Maintain merchandising data in well-organized and easy-to-read Excel files.<br>* Provide merchandising-related information and exception reports to support the Merchandise &amp; Planning teams.<br>* Assist with gathering and updating information related to OTB sheets.<br>* Consolidate merchandising requirements and information for management.<br>* Generate exception reports for the merchandising team through Oracle TOAD.<br>* Support the optimization and streamlining of the Oracle system by providing business intelligence solutions.<br>* Ensure data validity and accuracy across reports and databases.<br>* Produce regular reports including stock ageing, sales and margin, sales ageing, and intake tracker reports. <br># *Qualifications*<br>### *Education*<br>* Diploma in Microsoft Office.<br>* Diploma in SQL Query.<br>* Diploma in Information Technology is desirable. <br>### *Experience*<br>* *3 years of experience in Microsoft Excel.*<br>* *2 years of experience in SQL.*<br>* Experience with Visual Basic is desirable.<br>* Experience with Java and Microsoft Office is an advantage. <br># *Required Skills*<br>* Advanced Microsoft Excel skills.<br>* Strong SQL query writing skills.<br>* Hands-on knowledge of Oracle TOAD.<br>* Strong attention to detail and data accuracy.<br>* Ability to work with confidential data.<br>* Ability to identify the appropriate data sources and criteria for reporting.<br>* Strong analytical and problem-solving skills.<br>* Ability to multitask and manage multiple requirements.<br>* Strong communication and presentation skills.<br>* Ability to work effectively with Merchandising, Planning, MIS, Finance, and IT teams.<br>* Proactive approach with strong learning ability and adaptability.<br>* Strong teamwork and resilience. <br># *Job Details*<br>* *Department:* Merchandising<br>* *Division:* Merchandise &amp; Planning<br>* *Reports To:* Head of Buying, Planning and Supply Chain<br>* *Work Mode:* On-site / Office-based<br>* *Working Hours:* Normal office hours<br>* *Employment Type:* Full-time<br>* *Experience Level:* Junior Level<br><strong>Required Skills:</strong><br>• Business<br> </div>

<p><strong>We are seeking a qualified Finance Manager – F&amp;B to oversee financial performance, cost control, budgeting, forecasting, and profitability analysis across our Food &amp; Beverage operations.</strong></p><p></p><p><strong>The ideal candidate will have strong experience in F&amp;B P&amp;L management, financial reporting, management accounting, cost control, and variance analysis, along with the ability to collaborate effectively with operational teams to improve revenue, margins, and overall business performance.</strong></p><p></p><p><strong>Responsibilities</strong></p><p></p><p><strong> ● Manage and analyze F&amp;B profit and loss statements.</strong></p><p><strong> ● Prepare monthly management accounts, financial reports, forecasts, and variance analyses, including actual results versus budget and the previous year.</strong></p><p><strong> ● Analyze revenue performance, sales trends, covers, average check, sales mix, and outlet profitability.</strong></p><p><strong> ● Monitor and control food costs, beverage costs, inventory, purchasing, consumption, waste, portion control, and operational variances.</strong></p><p><strong> ● Analyze gross profit, departmental profit, prime cost, and key profitability drivers.</strong></p><p><strong> ● Monitor and control operating expenses, including labor, overtime, utilities, maintenance, cleaning, consumables, and equipment expenses.</strong></p><p><strong> ● Review inventory reports, stock movements, physical counts, and discrepancies.</strong></p><p><strong> ● Investigate financial variances, identify root causes, and recommend corrective actions.</strong></p><p><strong> ● Develop and implement action plans to improve margins, reduce waste, and control unnecessary costs.</strong></p><p><strong> ● Support annual budgeting, business planning, forecasting, and financial target setting.</strong></p><p><strong> ● Prepare financial dashboards and KPI reports for management review.</strong></p><p><strong> ● Provide accurate financial insights and recommendations to F&amp;B management.</strong></p><p><strong> ● Partner with Operations, Kitchen, Purchasing, and Store teams to improve financial controls and business performance.</strong></p><p><strong> ● Ensure compliance with company policies, internal controls, and financial procedures.</strong></p><p></p><p><strong>Requirements</strong></p><ul><li><p>Requirements</p><p></p><p><strong> ● Bachelor’s degree in Finance, Accounting, Commerce, or a related field.</strong></p><p><strong> ● At least five years of progressive finance or accounting experience, preferably within the F&amp;B, hospitality, restaurant, or hotel industry.</strong></p><p><strong> ● Proven experience in F&amp;B cost control, P&amp;L analysis, budgeting, forecasting, and management reporting.</strong></p><p><strong> ● Strong knowledge of food cost, beverage cost, labor cost, prime cost, inventory control, and gross profit analysis.</strong></p><p><strong> ● Excellent analytical, numerical, problem-solving, and decision-making skills.</strong></p><p><strong> ● Advanced Microsoft Excel skills, including PivotTables, formulas, and financial analysis.</strong></p><p><strong> ● Experience with accounting software, ERP systems, POS systems, and financial reporting systems.</strong></p><p><strong> ● Strong attention to detail and ability to meet reporting deadlines.</strong></p><p><strong> ● Excellent communication and stakeholder-management skills.</strong></p><p><strong> ● Ability to work effectively with cross-functional and operational teams.</strong></p><p></p><p><strong>Preferred Qualifications</strong></p><p></p><p><strong> ● Experience managing multiple F&amp;B outlets, restaurants, cafés, catering operations, or hotel departments.</strong></p><p><strong> ● Professional certification such as CMA, ACCA, CPA, or equivalent is an advantage.</strong></p><p><strong> ● Experience with inventory management systems, recipe costing, menu engineering, and theoretical versus actual cost analysis.</strong></p><p></p><p><strong>Skills</strong></p><p></p><p><strong> ● F&amp;B Cost Control</strong></p><p><strong> ● F&amp;B P&amp;L Analysis</strong></p><p><strong> ● Budgeting and Forecasting</strong></p><p><strong> ● Management Accounting</strong></p><p><strong> ● Financial Reporting</strong></p><p><strong> ● Variance Analysis</strong></p><p><strong> ● Revenue and Profitability Analysis</strong></p><p><strong> ● Food Cost and Beverage Cost Control</strong></p><p><strong> ● Prime Cost Management</strong></p><p><strong> ● Inventory Control</strong></p><p><strong> ● Waste Reduction</strong></p><p><strong> ● Microsoft Excel</strong></p><p><strong> ● ERP and POS Systems</strong></p><p><strong> ● Business Partnering</strong></p><p></p><p></p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Location: Cairo, New Cairo, Egypt <br>Requisition ID: 91748 </strong> <br><strong>Schindler stands for mobility. Mobility needs experts.<br>Join our team in Cairo.</strong><br>Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators, and related services. Schindler mobility solutions move two billion people every day all over the world. Behind the company's success are over 70,000 employees in more than 100 countries.<br><strong>AR Accountant</strong><br><strong><strong>Mobility is the goal</strong></strong><br><strong>Job Purpose</strong><br>The AR Accountant is responsible for managing the end-to-end customer invoicing, collections, and reconciliation cycle. The role ensures accurate revenue recognition, timely cash collection, and effective management of deferred income and down payments, while maintaining close coordination with Sales and Customers.<br><strong>Key Responsibilities</strong><br><strong>Invoicing &amp; Billing</strong><br><ul><li>Issue customer invoices and certificate-based payments in line with contract terms.</li><li>Maintain and update the Billing Plan on SAP.</li><li>Coordinate with Sales and customers on billing and collection matters.</li></ul><br><strong>Collections &amp; Receivables Management</strong><br><ul><li>Monitor incoming collections and record customer payments accurately.</li><li>Record and allocate customer payments against the correct invoices/accounts.</li><li>Follow up on overdue receivables and outstanding customer accounts.</li><li>Coordinate on Letters of Guarantee linked to customer contracts, supporting timely release upon collection.</li></ul><br><strong>Reconciliation &amp; Reporting</strong><br><ul><li>Prepare and maintain the customer aging report.</li><li>Prepare the Operating Revenue list.</li><li>Prepare and update the BDA (Bad Debt Allowance) forecast and BDA list.</li></ul><br><strong>Deferred Income &amp; Down Payments</strong><br><ul><li>Manage and clear deferred income entries.</li><li>Process down payment clearing and settlement against final invoices.</li><li>Ensure accurate settlement from customer down payments.</li></ul><br><strong><strong>Mobility needs you</strong></strong><br><strong>Qualifications &amp; Experience</strong><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>1 -3years of experience in an AR / Accounting role.</li><li>Strong working knowledge of SAP (FI / billing modules).</li><li>Good command of English.</li></ul><br><strong>Skills</strong><br><ul><li>Solid understanding of revenue recognition, deferred income, and reconciliation principles.</li><li>Good working knowledge of Microsoft Excel.</li><li>Strong follow-up, coordination, and communication skills.</li><li>High attention to detail and ability to manage multiple customer accounts simultaneously.</li><li>Well organized and able to manage multiple tasks and meet deadlines.</li></ul><br><strong><strong>Do you want to move the future with us?</strong></strong><br>For questions please don't hesitate to ask Omnia ElHoubi, Phone (+20) 237763900<br>www.schindler.com <br>At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health or disability. <br>Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.<br>We Elevate <br>Chat to Apply:<br> </div>

<strong>Main Purpose:<br><br></strong>The marketing specialist is responsible of developing and executing marketing strategies to promote our brand and projects. Work closely with the sales and design teams to create compelling campaigns that attract potential customers and drive sales.<br><br><strong>Key responsibilities:<br><br></strong><ul><li>Assist in developing digital marketing campaigns.</li><li>Create clear marketing content to promote our residential/commercial projects when needed.</li><li>Review the Marketing Content on all online platforms (Facebook, LinkedIn, Instagram, etc.).</li><li>Own, manage and follow up on the planning, execution and production of all marketing tasks and</li><li>activities like (Website, Social Media Campaign, Lead Generation Campaigns).</li><li>Manage BTL- ATL (Prints, brochures, collaterals, outdoors campaigns, digital copies, etc.)</li><li>Analyze, assess and report the digital performance KPIs including but not limited to leads,</li><li>conversions, and social growth.</li><li>Coordinate events including planning and executing events &amp; exhibitions.</li><li>Monitor competition and provide suggestions for improvement.</li><li>Proofread and edit blog posts before publication.</li><li>Maintain accurate and up to date information on company website.</li><li>Evaluate important metrics that affect our website traffic, service quotas, and target audience.</li><li>Draft press releases that represent the company to media outlets.</li><li>Identify the latest trends and technologies affecting our industry.</li><li>Work with the team to brainstorm new and innovative growth strategies.</li><li>Oversee and manage all contests, giveaways, and other digital projects.</li><li>Work closely and follow up with a creative agency to design all marketing collateral, including</li><li>brochures, adverts, and online materials.</li><li>Critically evaluate the costs and benefits of all new ideas and initiatives to ensure that resources</li><li>are appropriately directed and to keep the company ahead of its competitors.</li><li>Coordinate employer branding activities and corporate assets branding (Branded materials,</li><li>street branding, site branding, office branding).</li><li>Develop content that illustrates our life at work.</li><li>Manage the internal employees newsletter (Data collection, compilation of data and editing).</li><li>Manage and enrich our careers page and social media accounts with multimedia, posts and</li><li>employee testimonials (log posts, videos and infographics).</li><li>Prepare reports by collecting, analyzing, and summarizing data and trends.</li><li>Perform any related additional tasks as required.<br><br><br></li></ul><strong>Job Requirements:<br><br></strong><ul><li>Bachelors Degree in Business Administration, Marketing, or related field;</li><li>A minimum of 1 year of working experience is required- solid experience with residential properties is preferred</li><li>Digital marketing experience is a plus, including knowledge of social media content management</li><li>Website management experience.</li><li>Expert at planning and creating contents for all marketing digital platforms.</li><li>Ability to devise engaging digital campaigns that can motivate, inform, and engage.</li><li>Solid marketing experience in creative design, digital and social marketing, and working with agencies.</li><li>Excellent command in written and spoken in English.</li><li>Proficiency in MS office Adobe Photoshop (is a plus).</li><li>Strong communication skills and relationship management.</li><li>Deep understanding of the wide variety of marketing channels.<br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview The VMI Analyst ensures efficient inventory management by monitoring, analyzing, and optimizing stock levels at customer or distributor locations. This role involves coordinating data flows, ensuring accuracy, and collaborating with internal stakeholders (Supply Chain, Sales, Logistics, Finance) and external partners to ensure products are available when needed, costs are optimized, and customer service levels are met. Responsibilities Inventory Monitoring &amp; Management Track customer or distributor inventory levels (by SKU), sales velocity, and consumption trends. Use VMI agreements/data sharing to trigger replenishment orders. Identify overstock and stockout risks, implement corrective actions. Maintain Days on Hand (DOH) targets. Coordinates NPD execution for his/her customer (weekly) - minimizes obsoletes and maximizing speed to shelve Order Replenishment &amp; Optimization Create and process replenishment orders, ensuring accuracy in quantities, pricing, delivery schedules. Optimize logistics (e.g. combining shipments, full truckloads) to reduce costs. Manage order changes, cancellations, exceptions. Align closely with the Transportation Team to ensure timely and accurate deliveries. Respond promptly to any transportation issues, ensuring quick problem resolution and client communication. Check Daily and Weekly reports related to orders issues like (open orders, incomplete orders, gtms…) Data Quality &amp; Systems Management Ensure data feed/flows between customer systems, PoS, ERP, and VMI tools are accurate and timely. Identify and correct data errors (discrepancies in inventory, forecasting, order processing). Be a key user / liaison for any tools supporting VMI (systems implementation, data integration, dashboards). Customer Communication &amp; Relationship Management Serve as the primary point of contact for client’s concerns. Proactively communicate Out of Stock (OOS) situations to clients in advance and collaborate with the Product Availability Team to resolve them. Host weekly operational meetings with clients and monthly business reviews with stakeholders to provide updates on KPIs, issues, and improvement actions. Maintain strong business relationships with clients and internal Business Units (BUs) to build trust and improve collaboration. Manage and respond to client inquiries via Cisco hotline during assigned shifts. Continuous Improvement Identify root causes of recurrent issues. Implement process improvements, standardization, automation where relevant. Support system rollouts or upgrades related to VMI. Qualifications Bachelor’s degree (Supply Chain / Logistics / Business / Engineering) or equivalent. Experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods. Strong analytical skills; ability to work comfortably with large data sets. Good knowledge of forecasting, inventory planning and replenishment techniques. Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools). Strong attention to detail, and ability to work across multiple SKUs, customers, regions. Good communication skills; capable of working with internal teams and external partners. Fluency in English/French (written &amp; spoken). Ability to handle change, ambiguity; proactive mindset.</p> </div>

<strong>Overview<br><br></strong>The VMI Analyst ensures efficient inventory management by monitoring, analyzing, and optimizing stock levels at customer or distributor locations. This role involves coordinating data flows, ensuring accuracy, and collaborating with internal stakeholders (Supply Chain, Sales, Logistics, Finance) and external partners to ensure products are available when needed, costs are optimized, and customer service levels are met.<br><br><strong>Responsibilities<br><br></strong>Inventory Monitoring &amp; Management<br><br><ul><li>Track customer or distributor inventory levels (by SKU), sales velocity, and consumption trends.</li><li>Use VMI agreements/data sharing to trigger replenishment orders.</li><li>Identify overstock and stockout risks, implement corrective actions.</li><li>Maintain Days on Hand (DOH) targets.</li><li>Coordinates NPD execution for his/her customer (weekly) - minimizes obsoletes and maximizing speed to shelve<br><br></li></ul>Order Replenishment &amp; Optimization<br><br><ul><li>Create and process replenishment orders, ensuring accuracy in quantities, pricing, delivery schedules.</li><li>Optimize logistics (e.g. combining shipments, full truckloads) to reduce costs.</li><li>Manage order changes, cancellations, exceptions.</li><li>Align closely with the Transportation Team to ensure timely and accurate deliveries.</li><li>Respond promptly to any transportation issues, ensuring quick problem resolution and client communication.</li><li>Check Daily and Weekly reports related to orders issues like (open orders, incomplete orders, gtms…)<br><br></li></ul>Data Quality &amp; Systems Management<br><br><ul><li>Ensure data feed/flows between customer systems, PoS, ERP, and VMI tools are accurate and timely.</li><li>Identify and correct data errors (discrepancies in inventory, forecasting, order processing).</li><li>Be a key user / liaison for any tools supporting VMI (systems implementation, data integration, dashboards).<br><br></li></ul>Customer Communication &amp; Relationship Management<br><br><ul><li>Serve as the primary point of contact for client’s concerns.</li><li>Proactively communicate Out of Stock (OOS) situations to clients in advance and collaborate with the Product Availability Team to resolve them.</li><li>Host weekly operational meetings with clients and monthly business reviews with stakeholders to provide updates on KPIs, issues, and improvement actions.</li><li>Maintain strong business relationships with clients and internal Business Units (BUs) to build trust and improve collaboration.</li><li>Manage and respond to client inquiries via Cisco hotline during assigned shifts.<br><br></li></ul>Continuous Improvement<br><br><ul><li>Identify root causes of recurrent issues.</li><li>Implement process improvements, standardization, automation where relevant.</li><li>Support system rollouts or upgrades related to VMI.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree (Supply Chain / Logistics / Business / Engineering) or equivalent.</li><li>Experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods.</li><li>Strong analytical skills; ability to work comfortably with large data sets.</li><li>Good knowledge of forecasting, inventory planning and replenishment techniques.</li><li>Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools).</li><li>Strong attention to detail, and ability to work across multiple SKUs, customers, regions.</li><li>Good communication skills; capable of working with internal teams and external partners.</li><li>Fluency in English/French (written &amp; spoken).</li><li>Ability to handle change, ambiguity; proactive mindset.</li></ul>

The Senior Bid Manager will own the end-to-end bid lifecycle for enterprise BFSI opportunities across Egypt and the wider MENA region. This role also owns technical and commercial proposal writing, including Statements of Work, for direct orders and existing customer accounts. Working closely with the Presales Engineer, sales and delivery teams, the Senior Bid Manager will make sure every bid and proposal is compliant, competitive and submitted on time.<br><br><strong>The difference you will make:<br><br></strong><ul><li>Manage the end-to-end RFP/RFI/RFQ lifecycle, from opportunity qualification through final submission</li><li>Lead bid/no-bid decision analysis and risk assessment for new opportunities. </li><li>Build and maintain the bid calendar, making sure all deadlines and milestones are met</li><li>Facilitate bid strategy and win-theme workshops with key stakeholders. </li><li>Ensure full compliance with client requirements, formatting guidelines and submission protocols. </li><li>Coordinate input from sales, the Presales Engineer, legal, finance and delivery throughout the bid lifecycle. </li><li>Manage post-submission activities, including client clarifications, negotiations and debrief sessions. </li><li>Write technical and commercial proposals and Statements of Work (SOWs) for direct orders and existing customer accounts. </li><li>Maintain and continuously improve proposal and SOW templates and a shared content library<br><br></li></ul><strong>Requirements<br><br></strong><strong>What you will bring to the role<br><br></strong><strong>Education: <br><br></strong><ul><li>Bachelor's degree in Business Administration, Engineering, Computer Science or a related field</li><li>A bid management certification (e.g., APMP, Shipley) is a plus. <br><br></li></ul><strong>Experience:<br><br></strong><ul><li>8+ years of experience in bid management, ideally within technology, IT services or the BFSI sector</li><li>Prior exposure to BFSI clients in Egypt and/or the GCC is strongly preferred. Previous experience in AI engagements is a plus. <br><br></li></ul><strong>Technical Skills:<br><br></strong><ul><li>Strong knowledge of RFP/RFI/RFQ processes and bid governance frameworks</li><li>Strong business writing skills, with the ability to produce clear, persuasive technical and commercial proposals and SOWs</li><li>Proven experience managing multiple complex bids at the same time under tight deadlines. </li><li>Cross-functional project management skills. </li><li>Proficiency in MS Office (Word, PowerPoint, Excel) and collaboration tools (e.g., SharePoint). <br><br></li></ul><strong>Soft Skills: <br><br></strong><ul><li>Strong ownership and accountability for assigned work. </li><li>Clear and professional verbal and written communication. </li><li>Effective time management and task prioritization</li><li>Analytical thinking and problem-solving skills. </li><li>Ability to work independently, collaborate effectively and mentor junior team members. </li><li>Ability to actively listen to customers and accurately understand their needs, expectations, and challenges</li><li>Adaptability and learning agility in a fast-paced environment. </li><li>Strong attention to detail and a commitment to quality. </li><li>Receptiveness to feeDback and continuous improvement mindset. <br><br></li></ul>Finaira is an Equal Opportunity Employer and is committed to providing a workplace free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

<p><strong>Job Purpose:</strong></p><p><br></p><p>The HR Business Partner Manager is the strategic people partner to the business across the company's manufacturing and FMCG distribution operations. The role leads an HR team to deliver talent, organizational, and employee relations solutions that support the company's growth, while managing restructuring and cost efficiency and reducing turnover. It works with leaders at every level, from plant supervisors to executives, and turns business priorities into practical people plans.</p><p><br></p><p><strong>Key Accountabilities:</strong></p><p><br></p><p>1. Strategic Business Partnership</p><ul><li>Act as a trusted advisor to senior leadership, aligning people strategy with business and operational plans.</li><li>Lead workforce planning across sites, balancing headcount growth in expanding areas with cost control in others.</li><li>Provide HR analytics and insights (headcount, labor cost, turnover, absenteeism) to support business decisions.</li></ul><p><br></p><p>2. Organizational Change &amp; Restructuring</p><ul><li>Design and implement organizational structures that improve efficiency and clarify roles.</li><li>Plan and manage restructuring projects end to end, including impact assessment, communication, and legally compliant execution.</li><li>Lead change management so that transitions keep disruption to operations and morale as low as possible.</li></ul><p><br></p><p>3. Talent Acquisition &amp; Growth</p><ul><li>Oversee recruitment execution for blue- and white-collar roles, including high-volume hiring for plants, warehouses, and field sales.</li><li>Build talent pipelines for critical and hard-to-fill roles such as technicians, supervisors, and sales managers.</li><li>Ensure hiring quality, speed, and cost meet business needs.</li></ul><p><br></p><p>4. Retention &amp; Employee Engagement</p><ul><li>Diagnose turnover drivers by site, function, and workforce category, and lead targeted retention plans.</li><li>Drive engagement initiatives suited to both frontline and office employees.</li><li>Strengthen supervisor and manager capability in people leadership, the main lever for frontline retention.</li></ul><p><br></p><p>5. Employee &amp; Industrial Relations</p><ul><li>Handle employee relations cases, including investigations, grievances, and disciplinary actions. Decide on routine cases and escalate major ones to the HR Director.</li><li>Maintain constructive relations with employee representatives and labor committees.</li><li>Ensure consistent and fair application of policies across all sites.</li></ul><p><br></p><p>6. Learning &amp; Development</p><ul><li>Oversee training delivery, focusing on frontline supervisors, safety-related skills, and leadership development.</li><li>Link training plans to performance gaps and succession needs.</li></ul><p><br></p><p>7. Team Leadership</p><ul><li>Lead, coach, and develop a team of 4+ HR professionals.</li><li>Set team objectives, manage performance, and build HR capability across sites.</li></ul><p><br></p><p><strong>Qualifications &amp; Experience:</strong></p><p><br></p><ul><li>Bachelor's degree in Business Administration, HR, Law, or a related field. A master's degree or MBA is a plus.</li><li>10+ years of HR experience, including at least 4 years in an HRBP or HR management role with people-management responsibility.</li><li>Proven experience in manufacturing or FMCG distribution with a multi-site workforce.</li><li>Hands-on experience leading restructuring, high-volume recruitment, and retention programs.</li><li>Strong knowledge of Egyptian labor and social insurance laws.</li><li>Professional certification (CIPD, SHRM-SCP, or equivalent) preferred.</li><li>Fluent in Arabic and English.</li></ul><p><br></p><p><strong>Working Conditions:</strong></p><ul><li>Regular travel between head office in 5th Settlement and operational sites.</li><li>Some exposure to plant and warehouse environments.</li></ul><p><br></p>

We're Hiring Promoter for our Branches in Cairo & Giza<br>Work Conditions: Full time , onsite - 9 hours (1 hour Break) Company's Field: Home Appliances Job Description:Promote and sell the company’s products to customers. Identify customer needs and recommend suitable products and solutions. Achieve monthly and quarterly sales targets.<br>Requirements:Bachelor’s degree.1–3 years of experience in sales\Customer Service Strong communication and negotiation skills. Customer-oriented with excellent interpersonal skills.<br>Benefits:Social insurance and medical insurance Unlimited Commission Scheme Internal and external training with leading training centers. Incentives and rewards for outstanding performers. Accommodations provided & Transportations allowance provided<br>Apply Now by sending your CV to nadine.ezzeldin@ehabcenter.com or 01005781466

<p><strong>What We're Looking For</strong><br>&nbsp;2+ years of experience in Business Development, Sales, or Account Management.<br>&nbsp;Experience in the EdTech or Education industry is a strong advantage.<br>&nbsp;Excellent communication, presentation, and negotiation skills.<br>&nbsp;Strong relationship-building and networking abilities.<br>&nbsp;A proactive, target-driven mindset.<br>&nbsp;Fluency in English and Arabic.<br><br><strong>Why Join Us?</strong><br>Remote Work Flexibility<br>Professional Growth &amp; Development<br>Collaborative &amp; Supportive Team Culture<br>Opportunity to Make a Meaningful Impact in Education</p><p>Do you have a passion for building strategic partnerships and driving business growth? Join our fast-growing EdTech company and help us shape the future of education!<br><br><strong>What You'll Do</strong><br>Identify and develop new business opportunities.<br>Build and maintain strong relationships with schools, educational institutions, and corporate partners.<br>Conduct meetings, presentations, and product demos with potential clients.<br>Negotiate and close partnership agreements.<br>Collaborate with cross-functional teams to achieve business growth objectives.<br>Research market trends and identify new opportunities.<br><br><strong>What We're Looking For</strong><br>&nbsp;2+ years of experience in Business Development, Sales, or Account Management.<br>&nbsp;Experience in the EdTech or Education industry is a strong advantage.<br>&nbsp;Excellent communication, presentation, and negotiation skills.<br>&nbsp;Strong relationship-building and networking abilities.<br>&nbsp;A proactive, target-driven mindset.<br>&nbsp;Fluency in English and Arabic.<br><br><strong>Why Join Us?</strong><br>Remote Work Flexibility<br>Professional Growth &amp; Development<br>Collaborative &amp; Supportive Team Culture<br>Opportunity to Make a Meaningful Impact in Education</p>

Overview The VMI Analyst ensures efficient inventory management by monitoring, analyzing, and optimizing stock levels at customer or distributor locations. This role involves coordinating data flows, ensuring accuracy, and collaborating with internal stakeholders (Supply Chain, Sales, Logistics, Finance) and external partners to ensure products are available when needed, costs are optimized, and customer service levels are met. Responsibilities Inventory Monitoring &amp; Management Track customer or distributor inventory levels (by SKU), sales velocity, and consumption trends. Use VMI agreements/data sharing to trigger replenishment orders. Identify overstock and stockout risks, implement corrective actions. Maintain Days on Hand (DOH) targets. Coordinates NPD execution for his/her customer (weekly) - minimizes obsoletes and maximizing speed to shelve Order Replenishment &amp; Optimization Create and process replenishment orders, ensuring accuracy in quantities, pricing, delivery schedules. Optimize logistics (e.g. combining shipments, full truckloads) to reduce costs. Manage order changes, cancellations, exceptions. Align closely with the Transportation Team to ensure timely and accurate deliveries. Respond promptly to any transportation issues, ensuring quick problem resolution and client communication. Check Daily and Weekly reports related to orders issues like (open orders, incomplete orders, gtms ) Data Quality &amp; Systems Management Ensure data feed/flows between customer systems, PoS, ERP, and VMI tools are accurate and timely. Identify and correct data errors (discrepancies in inventory, forecasting, order processing). Be a key user / liaison for any tools supporting VMI (systems implementation, data integration, dashboards). Customer Communication &amp; Relationship Management Serve as the primary point of contact for client s concerns. Proactively communicate Out of Stock (OOS) situations to clients in advance and collaborate with the Product Availability Team to resolve them. Host weekly operational meetings with clients and monthly business reviews with stakeholders to provide updates on KPIs, issues, and improvement actions. Maintain strong business relationships with clients and internal Business Units (BUs) to build trust and improve collaboration. Manage and respond to client inquiries via Cisco hotline during assigned shifts. Continuous Improvement Identify root causes of recurrent issues. Implement process improvements, standardization, automation where relevant. Support system rollouts or upgrades related to VMI. Qualifications Skills &amp; Qualifications: Bachelor s degree (Supply Chain / Logistics / Business / Engineering) or equivalent. Experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods. Strong analytical skills; ability to work comfortably with large data sets. Good knowledge of forecasting, inventory planning and replenishment techniques. Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools). Strong attention to detail, and ability to work across multiple SKUs, customers, regions. Good communication skills; capable of working with internal teams and external partners. Fluency in English/French (written &amp; spoken). Ability to handle change, ambiguity; proactive mindset.