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<p>The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing all housekeeping operations to ensure cleanliness, hygiene, safety, and high service standards throughout the property. The role involves supervising housekeeping staff, inspecting rooms and public areas, handling guest concerns, and maintaining operational efficiency.</p><p><b>Responsibilities</b></p><ul><li>Assist in managing daily housekeeping operations</li><li>Supervise room attendants, public area cleaners, and laundry staff</li><li>Inspect guest rooms, corridors, and public areas to ensure quality standards</li><li>Coordinate room status updates with Front Office</li><li>Handle guest requests and resolve housekeeping-related complaints</li><li>Train, coach, and evaluate housekeeping employees</li><li>Prepare staff schedules and duty rosters</li><li>Monitor inventory of linens, guest supplies, and cleaning materials</li><li>Ensure compliance with health, hygiene, and safety regulations</li><li>Coordinate maintenance issues with Engineering/Maintenance departments</li><li>Assist in budgeting and cost control for housekeeping operations</li><li>Maintain lost-and-found procedures and records</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or degree in Hospitality Management or related field</li><li>3-5 years Previous housekeeping supervisory experience in hotels or resorts</li><li>Strong leadership and communication skills</li><li>Good organizational and time-management abilities</li><li>Knowledge of housekeeping procedures and cleaning standards</li><li>Familiarity with hotel management systems is an advantage</li><li>Attention to detail</li><li>Team leadership</li><li>Problem-solving abilities</li><li>Guest service orientation</li><li>Inventory and stock control</li><li>Training and staff development</li></ul>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p>
<h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt</h4>
<p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage to offer phenomenal service.</p>
<h4>The role of the Assistant Director of People & Culture</h4>
<p>The Assistant Director of People & Culture plays a key role in supporting the overall People & Culture strategy, ensuring an exceptional employee experience throughout the entire team member lifecycle. This position partners closely with leaders across the hotel to foster a positive workplace culture, drive employee engagement, support talent acquisition and retention initiatives, and ensure compliance with labor laws and company policies.</p>
<p>The role provides leadership across HR operations, employee relations, learning and development, performance management, and colleague wellbeing, while helping to develop talent and strengthen organizational capabilities. Success in this role requires strong collaboration, effective communication, attention to detail, and the ability to manage multiple priorities in a fast-paced hospitality environment.</p>
<h4>Our ideal Assistant Director of People & Culture</h4>
<p>We're looking for a passionate and people-focused HR professional who thrives in a dynamic environment and enjoys building positive employee experiences. You have 2 to 4 years of experience in Human Resources, Employee Relations, People & Culture, or a similar field, supported by a bachelor's degree, diploma, or equivalent combination of education and experience.</p>
<p>You have a solid understanding of labor laws, employment regulations, and HR best practices, and you're confident managing a variety of HR activities with accuracy and professionalism.</p>
<p>You are highly organized, detail-oriented, and able to balance multiple priorities while maintaining a high standard of work. Comfortable using Microsoft Office Suite and HR systems, you bring strong administrative capabilities along with excellent written and verbal communication skills in English. You understand the importance of confidentiality and can handle sensitive information with discretion and integrity.</p>
<p>Most importantly, you're a relationship builder who enjoys working with employees and leaders at all levels of the organization. You have hands-on experience supporting employee engagement initiatives, talent acquisition activities, personnel administration, HR compliance, and employee relations matters. Experience within the hospitality industry, particularly with a luxury hotel brand, will be a strong advantage and will help you quickly adapt and succeed in this role.</p>
<h4>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li>
<li>Comprehensive private medical insurance, dental, disability, and life insurance</li>
<li>Retirement benefits and pension</li>
</ul>
<p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Overview The Board Secretary is responsible for supporting the Board of Directors and its committees by ensuring effective governance practices, facilitating communication, managing Board activities, maintaining official records, and ensuring the timely execution and follow-up of Board resolutions. The role acts as a key liaison between the Board, executive management, committees, and shareholders while supporting compliance with governance and regulatory requirements. Key Responsibilities Facilitate effective communication among Board members and between the Board, its committees, and senior executive management. Coordinate and manage all logistical and administrative arrangements for Board and Board Committee meetings. Support the Chairperson in preparing meeting agendas and ensuring timely distribution of meeting materials, reports, and relevant documentation. Assist the Chairperson in the preparation and management of General Assembly meetings and Board meetings. Follow up on Board resolutions and decisions, communicate them to the relevant departments, and monitor implementation progress. Prepare periodic reports on the status of Board resolution implementation and key action items. Record, maintain, and safeguard Board meeting minutes and all related documentation and records. Coordinate with Board Committees to ensure efficient communication and alignment between committees and the Board. Ensure Board members are updated on key developments related to their supervisory, fiduciary, and legal responsibilities. Support the onboarding of new Board members by providing necessary information about the Company and facilitating their integration with the Board. Coordinate and support training and development activities for Board members to ensure effective performance of their duties. Serve as a liaison between the Company and its shareholders in the absence of a dedicated Investor Relations function. Maintain confidentiality and ensure proper governance standards are observed in all Board-related matters.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Skills Not less than 4 years of experience in corporate governance principles and Board administration practices. Excellent organizational and coordination skills. Strong communication and stakeholder management capabilities. Strong attention to detail and ability to manage sensitive and confidential information. Ability to prepare meeting documentation, minutes, and governance reports with a high degree of accuracy. Strong planning, follow-up, and project management skills. Ability to work effectively with senior executives, Board members, and external stakeholders. Proficiency in Microsoft Office applications and Board management tools.</p><p></p></section>
We are looking for a Public Relations Officer with a high level of professionalism and exceptional communication and relationship-building skills.<br>Contribute to enhancing the company’s corporate image and managing strategic partnerships.<br>Represent the company confidently and professionally before various stakeholders.<br>Excellent command of the English language.<br>Strong professional presence.<br>Ability to build and develop effective relationships with clients, partners, and external entities.
<p>The incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the planning of the department. Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service. Check Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurnished as required.. If assigned on Floors, check rooms particularly those assigned to V.I.P., V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards. Coordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues. It may be the confirmation of room status to the repair work to be done. When needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training need, development of training plan and implementation of training. Conduct monthly training sessions with existing employees in order to meet the identified training needs. Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools. Assist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employee and guests. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p><p><strong>Desired Candidate Profile</strong></p><p>To fill the position, the following are required: 2 to 3 years experience in a supervisory position in housekeeping department. Preferably in a 5 star hotel. English oral and written skills. the skills the candidate must have to fill this Position: Building teamwork Developing others Problem solving and decision making Motivating others'</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. They assist the Assistants Executive Housekeepers and the Executive Housekeepers in the planning of the department. Direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service. Check Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurnished as required.. If assigned on Floors, check rooms particularly those assigned to V.I.P., V.V.I.P and known repeated guests receive special attention to ensure they meet the hotel standards. Coordinate with the other sections of the Housekeeping Department and the other Departments on all relevant matters that affect the physical appearance of the hotel and room status, keep them informed and follow up on outstanding issues. It may be the confirmation of room status to the repair work to be done. When needed, assist the Assistant Executive Housekeepers in the recruitment, management of performance, identification of training need, development of training plan and implementation of training. Conduct monthly training sessions with existing employees in order to meet the identified training needs. Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools. Assist the Assistant Executive Housekeepers in the monitoring of housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures, and Health and Safety for employee and guests. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To fill the position, the following are required: 2 to 3 years experience in a supervisory position in housekeeping department. Preferably in a 5 star hotel. English oral and written skills.</p><p>the skills the candidate must have to fill this Position:</p><ul><li>Building teamwork</li><li>Developing others</li><li>Problem solving and decision making</li><li>Motivating others'</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<div dir="rtl"><p>Overview attached Responsibilities . Qualifications . التاكد من كفاءة عملية التوصيل مع الالتزام بمعياير قياس الاداء المسئوليات: التأكد من وصول الطلبيات بطريقة سليمة. المقابلة مع مندوبين التوصيل ومناقشة ملخص الأداء اليومي. مراجعة تقرير تسليم الطلبيات المعطلة مع كل مندوب بيع مسبق. الاستخدام الأمثل لأسطول سيارات التوزيع مسئول عن كفاءة التحميل لضمان التسليم الصحيح. العمل علي تحديث خطوط السير متابعة خطوط سير العملاء التابعة له المساعدة في استمرارية تحسين خطوط السير و الادوات من خلال الخبرات المكتسبة من السوق التاكد ان ادوات البيع تتماشي مع احتياجات و خطط العمل. انزال الثلاجات ( في حالة بيع الجملة) مساهمة في التدريب والتوجيه وتنفيذ برامج الصحة والسلامة في السوق. المعايير: اجمالي حجم التسليم نسبة العائد. انتاجية الاهداف المحققة. معدل استخدام الشاحنة. كفاءة خطوط السير. شروط الشاحنة %اكمال خط السير % نجاح التوصيل. % توافر مندوب التوصيل. المهارات و الخبرات المطلوبة: مؤهل عالي خلفية تقنية, يفضل خبرة في شركات الصناعات الغذائية. معرفة جيدة بتطبيقات البرامج الرئيسية للاستخدام اليومي( Excel, Routing Software) يفضل توافر رخصة قيادة. المهارات اللغوية: اساسيات اللغة الانجليزية. العلاقات في العمل: داخليا: مندوب بيع مسبق مندوب توصيل رئيس تنمية منطقة منسق مبيعات</p></div> </div>
Key Responsibilities:Ensures the smooth and efficient operation and control of the pastry galley and production daily according to company policies. Directs, coaches, supports, supervises, and evaluates (with the Assistant Pastry Chef) the performance of all direct reports. Responsible for the production, quality and presentation of the pastry and dessert assortment to be used in the daily menus. Prepares production forecasts and records leftovers to avoid unnecessary wastage and keep food costs within the budget. Supervise the set-up of the Pastry and dessert display in the various buffets. Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily. Ensures that the Pastry Shop’s cleaning schedule established by the Executive Sous Chef Pastry & Bakery is followed by all team members on duty after each service and exercises proper methods to minimize equipment damages. Ensures that the pantry shops are ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors. Responsible for the requisition and transportation of the necessary items from the main stores to the pastry galley. Ensures recipes/master list and yields are in accordance with the company’s standards. Assists the Assistant Pastry Chef with completing the daily pastry consumption re-cap as requested by the Executive Chef. Ensures that Pastry team members come to work on time, and are in proper, well-maintained uniforms, with special attention to those working in public areas. Personal appearance and hygiene must be according to company policy. Has a thorough understanding of Time and Attendance procedures and is familiar with the contracts and work schedule hours/week and supporting documentation. Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Accountable for daily production recap. Accountable to coach and train the Pastry Cooks. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.<br>Qualifications:A minimum of two years' experience as a CDP Pastry in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To contribute to and to support Kempinski s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. The Assistant Director of Food & Beverage must grow into the position of Food & Beverage Head of Department. The job of Assistant Director of Food & Beverage is executed satisfactorily when: All rules & regulations are strictly established and adhered within the hotel including hotel s policy on fire and safety as well as hygiene regulations including HACCP. The sales are driven to full potential in specific outlets as appointed by Food & Beverage Head of Department. All costs are in line with sales without compromising quality, i.e. minimum 85% LQA score. The department or appointed outlets are driven in an entrepreneurial manner, looking for opportunities to generate more business at all times. Innovation and new ideas are fostered, implemented and shared with other hotels via corporate office. The employee is ready to assume the position of Food & Beverage Head of Department in Kempinski Nile Hotel. At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of daily activities. The Assistant Director of Food & Beverage is responsible of the following Talent Development tasks for their department: Support and implement new Talent Development initiatives. Identify internal and external talents* that match Kempinski s DNA values. Support in growing talent in order to present candidates in quarterly Talent Transfer Calls. Take the time to meet all new Food & Beverage employees. Support Food & Beverage Head of Department in conducting yearly performance appraisal review and give employees regular feedback on their job performance. Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Provide a professional and courteous service at all times and ensure that all employees follow the example. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage products and services. Oversee the operations of the outlets appointed by the Food & Beverage Head of Department. Assist in preparing/consolidating the yearly budget for the department. Assist in preparing the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management. Manage the consolidated inventory of Food & Beverage department s OS&E together with the stewarding department. Attend and actively contribute to all relevant staff meetings and hotel trainings. Conduct daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department. Attend or conduct (in the absence of the Food & Beverage Head of Department) daily or weekly Food & Beverage meetings. Review and update all departmental operations manuals annually. Assist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally. Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel. Monitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey). Assist handling of guest complaints. Oversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar). Prepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis. Follow the local and global food & beverage trends. Ensure that all managers plan and implement effective training programmes in the appointed outlets. Be actively involved in the operations of the appointed outlets to ensure regular guest contact. Respond to any changes within the Food & Beverage department as dictated by the hotel management. Act as the secondary point of contact to the Corporate Food & Beverage Team. Support the implementation of corporate policies, procedures, guidelines, traditions and initiatives. Attend all corporate conference calls and the relevant regional and global Food & Beverage events in the absence of Food & Beverage Head of Department.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.</li><li>Excellent written and verbal communication skills.</li><li>Ability to establish and retain effective working relationships with hotel staff and clients/vendors.</li><li>Ability to identify and delegate tasks effectively.</li><li>Excellent organisational and time management skills.</li><li>Applies a professional, confidential and ethical approach at all times.</li><li>Works in a safe, prudent and organised manner.</li><li>Computer literacy adapted to the field of Food & Beverage.</li><li>Ability to operate computer and office equipment.</li><li>Proficiency in Excel and Word.</li><li>To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: Passionate for Food & Beverage People Oriented Passionate for European luxury Entrepreneurial Straightforward Business acumen Sense of responsibility Leader Team player Analytical thinker Flexible and reliable Tolerant and open minded Works well under pressure</li><li>Minimum three 3 years in F&B management role, preferably including experience in a successful stand alone food & beverage operation.</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!<br>
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.<br>
By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.<br>
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br>
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br>
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br>
Hospitality is a work of heart.<br>
Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Supervise all hotel operations during the assigned shift, including front desk, housekeeping, food and beverage, and maintenance.<br>
Ensure high levels of guest satisfaction by responding promptly and effectively to guest requests, complaints, and emergencies.<br>
Manage staffing levels, delegate tasks, and motivate team members to deliver excellent service.<br>
Monitor adherence to hotel policies, health and safety regulations, and quality standards.<br>
Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness and operational efficiency.<br>
Handle conflict resolution and problem-solving related to guest issues or team concerns.<br>
Liaise with other hotel departments to ensure seamless coordination and communication.<br>
Prepare and maintain shift reports, including incidents, guest feedback, and operational updates.<br>
Support the management team with employee training, scheduling, and performance evaluations as needed.<br>
Ensure financial control measures such as cash handling, billing accuracy, and inventory management are followed.</p>
<h4>Qualifications</h4>
<p><strong>Skills and qualifications:</strong></p>
<ul>
<li>Proven experience in hotel management or a related hospitality role.</li>
<li>Strong leadership and interpersonal skills.</li>
<li>Excellent customer service and communication abilities.</li>
<li>Ability to remain calm and decisive under pressure.</li>
<li>Good organizational and problem-solving skills.</li>
<li>Knowledge of hotel management software is a plus.</li>
<li>Flexibility to work various shifts including nights, weekends, and holidays.</li>
<li>BSC degree in Hospitality Management or relevant experience.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide.</li>
<li>Learning programs through our Academies.</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Under the overall supervision of the Senior Programme Manager (HBM), the incumbent will support the Monitoring and Evaluation (M&E) functions of the thematic programme implemented to strengthen border management authorities in the Arab Republic of Egypt. In particular, the incumbent will support the tracking, analysis, and reporting of programme activities related to combating cross-border crimes and strengthening border governance. S/he will also support the implementation of M&E activities across IBG projects at IOM Egypt, including the application of M&E tools, data collection, and reporting processes, while contributing to the integration of migrants human rights and protection principles into programme monitoring frameworks and implementation.</span></p><p><strong>Education</strong></p><p>Bachelor s degree in Monitoring and Evaluation, Statistics, Economics, Social Sciences, International Relations, Development Studies, Migration Studies, Public Administration, or a related field from an accredited academic institution with four years of relevant professional experience; or</p><p>High school diploma with six years of relevant experience;</p><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><strong>Experience</strong></p><p>Demonstrated experience in M&E, RBM, data analysis, and reporting in humanitarian or development contexts.</p><p>Experience working with digital data collection tools and data visualization platforms (Power BI).</p><p>Experience in monitoring, data collection, database management and reporting.</p><p>Experience with PRIMA or similar project management systems is an asset.</p><p>Experience in capacity building and coordination with government counterparts is desirable.</p><p><strong>Skills</strong></p><p>Strong analytical, reporting, and writing skills.</p><p>Knowledge of RBM, IRF indicators, and M&E methodologies (qualitative and quantitative).</p><p>Ability to develop, adapt and apply surveys and monitoring tools.</p><p>Strong interpersonal skills and ability to work in diverse teams.</p><p>Understanding of AAP, protection mainstreaming, and Do-No-Harm principles.</p><p>Proficiency in digital data systems and data visualization.</p><p><strong>Languages</strong></p><p>All IOM staff members in all categories are required to be fluent in one of the IOM s official languages (English, French, Spanish). For this position, fluency in English and Arabic is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p><strong>Required Competencies</strong></p><p>IOM s competency framework can be found at this link. Competencies will be assessed during the selection process.</p><p><strong>Values</strong> - all IOM staff members must abide by and demonstrate these five values:</p><p>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p><p>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Courage : Demonstrates willingness to take a stand on issues of importance.</p><p>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p><strong>Core Competencies</strong> behavioural indicators Level 2</p><p>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</p><p>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p><p>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p><strong>Managerial Competencies</strong> behavioural indicators Level 2, if with direct reports</p><p>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</p><p>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</p><p>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</p><p>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</p><p>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</p><p><strong>Notes</strong></p><p>Please refer to this link for guidance on IOM Job Category. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation. This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months. Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.</p><p>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.</p><p>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.</p><p>IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application. No late applications will be accepted. Only shortlisted candidates will be contacted. For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</p><p><strong>Monitoring, Evaluation</strong></p><ol><li>Support the implementation and updating of projects monitoring plans, indicator tracking tooks and reporting schedules.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Monitoring and Evaluation, Statistics, Economics, Social Sciences, International Relations, Development Studies, Migration Studies, Public Administration, or a related field from an accredited academic institution with four years of relevant professional experience; or</li><li>High school diploma with six years of relevant experience;</li><li>Demonstrated experience in M&E, RBM, data analysis, and reporting in humanitarian or development contexts.</li><li>Experience working with digital data collection tools and data visualization platforms (Power BI).</li><li>Experience in monitoring, data collection, database management and reporting.</li><li>Experience with PRIMA or similar project management systems is an asset.</li><li>Experience in capacity building and coordination with government counterparts is desirable.</li><li>Strong analytical, reporting, and writing skills.</li><li>Knowledge of RBM, IRF indicators, and M&E methodologies (qualitative and quantitative).</li><li>Ability to develop, adapt and apply surveys and monitoring tools.</li><li>Strong interpersonal skills and ability to work in diverse teams.</li><li>Understanding of AAP, protection mainstreaming, and Do-No-Harm principles.</li><li>Proficiency in digital data systems and data visualization.</li><li>Fluency in English and Arabic is required (oral and written).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled and experienced Assistant Director of HR to join our team in 6th of October City, Egypt. In this key leadership role, you will work closely with the HR Director to develop and implement strategic HR initiatives that align with our organization's goals and values. Assist in developing and executing HR strategies and policies across the organization Oversee daily HR operations, including recruitment, onboarding, performance management, and employee relations Collaborate with department heads to identify and address HR-related issues and opportunities Lead and mentor a team of HR professionals, fostering their growth and development Manage the implementation and optimization of HR systems and processes Ensure compliance with Egyptian labor laws and regulations Develop and implement employee engagement and retention programs Assist in budget planning and resource allocation for the HR department Conduct regular HR audits and provide recommendations for improvement Serve as a key advisor to senior management on HR matters and organizational development</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Human Resources, Business Administration, or related field; Master's degree preferred</p><p>7+ years of progressive HR experience, including 3+ years in a managerial HR role</p><p>Professional HR certification (e.g., SHRM-CP, PHR) preferred</p><p>In-depth knowledge of Egyptian labor laws and regulations</p><p>Strong proficiency in HR management software and Microsoft Office Suite</p><p>Excellent leadership and team management skills</p><p>Outstanding communication and interpersonal abilities</p><p>Proven track record in strategic planning and implementation</p><p>Strong problem-solving and decision-making skills</p><p>Experience in performance management and employee relations</p><p>Expertise in recruitment and talent acquisition strategies</p><p>Ability to handle confidential information with discretion and professionalism</p><p>Fluency in English and Arabic (both written and spoken)</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods - and help improve the quality of everyday life for millions of people on all continents. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our range of offerings includes rail vehicles, rail automation, road traffic management systems, rail electrification and services. Today, we are recruiting for a P&O Advisor to join our People & Organization (P&O) team in Egypt . This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. What are my responsibilities? Provide advice, guidance, and assistance to employees and management on various HR matters, fostering positive employee relations, and ensuring compliance with policies and regulations. Act as a trusted advisor to managers and employees, offering support and guidance on various P&O-related matters including employee relations, employee development, policy interpretation, and compliance with employment laws and regulations. Contribute to the development and implementation of P&O policies and procedures. Review existing policies, recommend updates or changes, and ensure compliance with applicable laws. Serve as the key liaison between employees and GBS (HR Admin and Payroll). Manage various administrative tasks, including maintaining employee records, providing information for employment contracts, and managing P&O systems and databases while ensuring compliance with data protection regulations. Analyze survey results to understand feedback and assess employee satisfaction. Contribute to employee engagement initiatives by organizing focus groups, fostering recognition programs, and consulting managers on necessary actions. Act as a trusted advisor to the business by providing P&O analytics, reporting, and data-driven insights that support informed decision-making, workforce planning, and organizational effectiveness. Partner with managers and employees to drive P&O initiatives, employee engagement programs, and workshop facilitation, fostering a positive employee experience and continuous development culture. Lead and manage P&O communications, ensuring clear, consistent, and impactful messaging aligned with business objectives and organizational values. Serve as the trusted focal point for delegation management in Egypt, providing guidance and oversight on end-to-end delegate lifecycle processes while ensuring a seamless employee experience. Provide expert guidance on labor law, immigration requirements, and company policies, ensuring compliance and supporting business and employee needs in a timely and effective manner. Proactively identify risks, drive process improvements, and act as an escalation point for delegates-related matters, ensuring governance, compliance, and operational excellence. What do I need to qualify for this job? Bachelor’s degree in human resources, Business Administration, Psychology, or a related field. 3-5 years of demonstrated success in an HR professional role within a multinational organization. Excellent verbal and written communication skills for effective interaction with employees at all levels and building relationships with various stakeholders. Problem-solving and conflict resolution skills, with the ability to understand situations, consider multiple perspectives, and propose appropriate solutions. High emotional intelligence and empathy to approach sensitive situations Demonstrated discretion and confidentiality in handling employee records, discussions, and personal information. Strong organizational skills to manage multiple tasks, prioritize work, and meet deadlines. Advanced knowledge of Egyptian local employment laws and the ability to practically apply this knowledge in workplace situations. Agile and adaptable in the way of working. Proficiency in both Arabic and English, spoken and written, is required. Digital savvy What else do I need to know? As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</span> </div>
<p><strong>Job Description:</strong></p><p> </p><p>We are seeking a highly motivated and creative Marketing Specialist to join our dynamic team. The ideal candidate will be responsible for executing both online and offline marketing strategies, as well as overseeing public relations and events management. This position is crucial for our organization's growth and brand visibility, and we are looking for a candidate with a strong passion for marketing and a track record of success in driving marketing initiatives.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p> </p><ol><li><p>Develop and execute comprehensive marketing strategies, both online and offline, to drive brand awareness, customer engagement, and sales growth.</p></li><li><p>Liaise with creative teams to come up with branding ideas, graphic designs, promotional materials and advertising copies.</p></li><li><p>Manage and optimize our online presence, including website content, social media platforms, and email marketing campaigns.</p></li><li><p>Create and manage engaging content for digital channels, including videos/reels, infographics, and social media posts.</p></li><li><p>Plan & execute advertising campaigns across various online platforms, such as Google Ads, social media advertising, and email marketing.</p></li><li><p>Conduct market research to identify trends, competitors, and customer preferences, and use the insights to refine marketing strategies.</p></li><li><p>Manage public relations efforts, maintain and establish new partners relationships.</p></li><li><p>Organize and execute events, ensuring they align with the company's goals and objectives.</p></li><li><p>Collaborate with cross-functional teams to ensure consistency in messaging and brand image across all marketing materials.</p></li><li><p>Monitor and analyze the performance of marketing campaigns, utilizing metrics and data to make data-driven decisions and refine strategies.</p></li><li><p>Stay updated on industry trends, marketing tools, and best practices to remain at the forefront of marketing innovation.</p></li></ol><p> </p><p><strong>Requirements:</strong></p><p> </p><ol><li><p>Bachelor's degree in Marketing, Business, or a related field.</p></li><li><p>Proven experience in marketing, with a minimum of 3-5 years in a similar role.</p></li><li><p>Strong understanding of both online and offline marketing strategies and a track record of successful campaigns.</p></li><li><p>Proficiency in digital marketing tools, including but not limited to SEO, SEM, email marketing, social media platforms, and content management systems.</p></li><li><p>Exceptional written and verbal communication skills.</p></li></ol><p></p><p><strong>Requirements</strong></p><p><strong>Requirements:</strong></p><p> </p><ol><li><p>Bachelor's degree in Marketing, Business, or a related field.</p></li><li><p>Proven experience in marketing, with a minimum of 3-5 years in a similar role.</p></li><li><p>Strong understanding of both online and offline marketing strategies and a track record of successful campaigns.</p></li><li><p>Proficiency in digital marketing tools, including but not limited to SEO, SEM, email marketing, social media platforms, and content management systems.</p></li><li><p>Exceptional written and verbal communication skills.</p></li></ol><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>How does your working day look like Manage the availability of rooms against demand and maximize the property occupancy by applying yield management and e-commerce strategies to elevate the hotel business via direct and indirect channels, to ensure optimal business mix driving RevPAR and Direct Digital goals through effective yielding and well-executed strategies and campaigns. Monitor reservations and revenue systems and ensure accurate and up-to-date availability, rates, and inventory across all channels. Develops Action Plans to reach daily / monthly / yearly KPIs. Completes all rooms forecasting to accurately project demand and pick up for groups and transient, both short and long term. Maintains records pertaining to market segments, transient pace numbers, forecasts, and other rooms data. Coordinate updates/stay restrictions or rate changes to reflect the hotel selling strategy in response to the market demand. Records competitive set pricing and yield strategies and completes analysis on the market and its opportunities based upon the competition and previous history. Makes sure rate leakages are handled and solved in a timely manner. Use Fornova system to resolve all the rate leakages for all connected partners. Develop and implement strategies to optimize room revenue and occupancy levels. Analyse market trends, competitor pricing, and demand patterns to make informed decisions in collaboration with Cluster Director of Revenue Management. Monitor and adjust room rates based on market conditions and demand fluctuations in collaboration with Cluster Director of Revenue Management. Makes sure rate plans are correctly indexed / loaded and distributed to all channels Utilize revenue management tools and systems to forecast demand and maximize revenue potential. Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to the management team based on analysis. Group rate evaluation of high demand exhibitions. Prepares the weekly RevMax meetings and ensures completion of slides by all allied departments. In collaboration with appointed Agency and Regional E-Commerce Team: Measure/evaluates hotel performance Continuously optimize content (across all languages) - Ensure efficient use of researched keywords and recommends data-driven amends Review and monitor the content and search engine ranking of competitors websites and react appropriately to maintain competitiveness. Review content across the hotel direct websites and liaise with Marketing for required changes. Liaise with the web agency and corporate office for any website/IBE enhancements. In collaboration with hotel marketing: Develop and implement eMarketing initiatives for the hotel s key feeder markets to increase the number of qualified visitors to the hotel website, thus increasing revenues and conversion. Identify and develop joint e-commerce initiatives with qualified local, regional, and/or national partners/sites. Establish and implement the hotel s annual advertising plan for electronic channels and assist with matters related to creative and media planning for PPC. Ensure brand and marketing message on electronic channels is consistent with overall marketing activities, i.e., special promotions/offers, etc. Research and benchmark electronic media adverts and articles to ensure that the hotel remains a market leader and collaborates with PR & Marketing closely. Review and regularly monitor the hotel s primary competition set and maintain digital performance competitiveness Website Analytics REV Analyse the website user behaviour, site performance, source of referrals, etc.; and act accordingly. Analyse the website production (bookings) reports available from the website statistical package and/or from the hotel s Opera property management system or any other such MIS tool. Provide monthly reports on website KPI to the hotel s management team and the regional and corporate offices. Manage Booking.com Sponsored Ads and Expedia Travel Ads to achieve Fair ROA s Drive Digital Direct goals set by Ennismore Regional and Corporate Office.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Your personality counts more than your CV Bachelor s degree in Hospitality, Business, Marketing, Finance, or related field 3 5+ years of experience in hotel revenue management, reservations, or e-commerce Strong knowledge of PMS, RMS, CRS, channel managers, and OTAs Solid analytical and forecasting skills with understanding of pricing and yield strategies Familiarity with digital distribution, website performance, and online sales channels Excellent communication skills and ability to collaborate across departments Detail-oriented, organized, and able to work in a fast-paced environment</p><p></p></section>
<p><strong>Purpose of Role:</strong> <br>Lead and expand government-facing business development in Egypt, targeting outsourced technology and citizen-services contracts particularly visa processing, passport/ID issuance, consular and attestation services by building and sustaining relationships within Egyptian government bodies, most critically the Ministry of Foreign Affairs (MOFA) and Ministry of Interior.</p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Identify, pursue, and close new government partnership and outsourcing opportunities across Egyptian ministries and agencies</li> <li>Own the full deal lifecycle: opportunity mapping, RFP/tender response, commercial negotiation, and contract closure</li> <li>Build and maintain senior-level relationships with MOFA, Ministry of Interior, and adjacent regulatory/security bodies</li> <li>Position the company's technology and digital services capability (e.g., document processing platforms, biometric capture, e-visa/e-passport systems, data security compliance) as a credible government partner</li> <li>Navigate Egypt's public procurement, security clearance, and data sovereignty requirements</li> <li>Collaborate with legal, compliance, and technical delivery teams to structure bankable, compliant proposals</li> <li>Represent the company at government forums, embassy events, and industry conferences in Egypt</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> </p> <p> <strong>Experience:</strong> </p> <ul> <li>12 15+ years in business development / commercial leadership, with at least 5 years at GM or senior director level</li> <li>Proven track record originating and closing large-scale contracts with the Egyptian government specifically MOFA and/or Ministry of Interior</li> <li>Background in technology, IT services, or digital government/e-governance solutions (software, systems integration, digital identity, biometrics, or BPO/outsourcing for public sector)</li> <li>Experience navigating Egyptian public tender processes, security vetting, and government procurement cycles</li> </ul> <p> <strong>Relationships & Network:</strong> </p> <ul> <li>Active, current relationships with decision-makers inside MOFA and/or Ministry of Interior (not lapsed or historic contacts)</li> <li>Familiarity with Egypt's broader public sector digital transformation agenda and key stakeholders (e.g., Ministry of Communications and Information Technology, ministries running national ID/e-services programs)</li> </ul> <p> <strong>Skills:</strong> </p> <ul> <li>Government relations and public-sector deal structuring</li> <li>Consultative/enterprise sales for technology or managed-services contracts</li> <li>Fluent Arabic and English (essential contract and relationship work will be in both)</li> <li>Strong grasp of data protection, cybersecurity, and sovereignty requirements relevant to government IT contracts</li> </ul> <p> <strong>Profile Fit:</strong> </p> <ul> <li>Egyptian national or long-term Cairo-based executive with established local standing preferred</li> <li>Comfortable operating in a matrixed regional structure, reporting into a Middle East & Africa BD leadership function</li> <li>High integrity and discretion given the sensitivity of government/security-adjacent engagements</li> </ul>
CARMA is a globally trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what's meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages, with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organisations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.<br><br>Role Overview<br><br>CARMA is seeking an experienced Data Protection Officer to lead its global privacy programme across MENA, Europe and Asia. The role will ensure compliance with applicable data protection laws, oversee privacy governance, DPIAs, data subject requests, breach response, third-party compliance and privacy training, and act as the main point of contact for regulators and supervisory authorities. The ideal candidate will have five to seven years of relevant experience, including at least three years in privacy, with strong knowledge of GDPR and international data protection regulations.<br><br>Role & Responsibilities<br><br>Data Protection Governance<br><br> Develop, implement and continuously improve the company's global privacy programme Maintain privacy governance policies, standards and procedures Ensure privacy controls are embedded across all business functions Develop regional privacy compliance frameworks appropriate for MENA, EU and Asia Establish privacy governance committees and reporting mechanisms<br><br>Regulatory Compliance<br><br>Maintain and evidence compliance with the data protection regimes applicable across the company's markets:<br><br> European Union and United Kingdom: EU General Data Protection Regulation (GDPR), UK GDPR, e Privacy requirements and national implementing legislation MENA: UAE PDPL, Saudi Personal Data Protection Law (PDPL), Oman Personal Data Protection Law and other applicable regional legislation Asia: Singapore PDPA, Hong Kong PDPO, Japan APPI and other applicable regional legislation<br><br>Data Protection Impact Assessments<br><br> Lead Data Protection Impact Assessments (DPIAs) and Privacy Impact Assessments Identify and mitigate privacy risks Advise the business on high-risk processing activities Maintain DPIA registers Review high-risk technologies<br><br>Data Subject Rights (Clients, Prospects and Internal)<br><br>Oversee the processes relating to:<br><br> Access requests Correction requests Erasure requests Portability requests Restriction requests Objection requests Automated decision-making requests<br><br>Incident and Breach Management<br><br> Lead privacy incident response Assess whether breaches are reportable Coordinate investigations Advise management on notification obligations Liaise with regulators where required Conduct post-incident reviews<br><br>Third Party Privacy Compliance<br><br> Review Data Processing Agreements (DPAs) Conduct vendor privacy assessments Monitor third-party compliance Review subprocessors<br><br>Training<br><br> Develop annual privacy training programmes Conduct awareness campaigns<br><br>Audit<br><br> Conduct privacy compliance monitoring Perform internal audits Review regional compliance Monitor remediation actions<br><br>Regulatory Engagement<br><br>Serve as the primary point of contact for:<br><br> Supervisory authorities Data protection regulators Government enquiries and licence requirements Regulatory inspections External auditors<br><br>Policy Development<br><br>Develop and maintain the following policies, and ensure they are business-centric and implemented in practice:<br><br> Global Privacy Policy Employee Privacy Notice Customer Privacy Notice Cookie Policy Data Retention Policy Data Breach Procedure Data Subject Rights Procedure Vendor Privacy Standard AI and Data Governance Policies<br><br>Requirements<br><br>Technical Skills<br><br>Privacy and Regulatory Knowledge<br><br> Strong knowledge of the GDPR and applicable privacy laws across CARMA's operating markets, including the UAE PDPL and the Egyptian Personal Data Protection Law. Knowledge of e Privacy requirements and cookie regulations. Understanding of cross-border data transfer mechanisms, including Standard Contractual Clauses, the UK International Data Transfer Agreement and adequacy decisions. Strong understanding of lawful bases for processing, data subject rights and sensitive personal data. Practical knowledge of privacy-by-design principles and regulatory compliance requirements. <br><br>Information Security Literacy<br><br>The role does not require advanced IT expertise; however, the job holder should have a working understanding of:<br><br> Information security and privacy-by-design principles. ISO/IEC 27001 and the NIST Cybersecurity Framework. Access controls, identity management and cloud security fundamentals. Data protection controls and data-loss prevention. Data breach management and incident-response processes. <br><br>Education<br><br> Bachelor's degree in Law, Information Technology, Information Security, Business Administration or a related discipline. A postgraduate qualification or specialised training in data protection, privacy law or information governance is an advantage. <br><br>Experience<br><br> At least two years of experience in data protection, privacy, legal or compliance roles, including a minimum of three years dedicated to privacy. Demonstrated experience managing a privacy programme across multiple jurisdictions. Practical experience leading Data Protection Impact Assessments, data breach response and data subject rights processes. Experience reviewing Data Processing Agreements and conducting vendor privacy assessments. Experience engaging with supervisory authorities, regulators and external auditors. Experience developing and delivering privacy training and awareness programmes. Experience developing and implementing privacy policies, procedures and compliance controls. <br><br>Preferred Certifications<br><br>The following certifications are advantageous but not required:<br><br> Certified Information Privacy Professional/Europe — CIPP/E. Certified Information Privacy Manager — CIPM. Certified Information Privacy Technologist — CIPT. ISO/IEC 27701 Lead Implementer or Lead Auditor. ISO/IEC 27001 Lead Auditor.
Client Relations Executive لشركة وكيل معتمد للزيوت الصناعية ( للعمل في مدينتي )
التواصل مع العملاء الحاليين والجدد والرد على استفساراتهم.
متابعة العملاء بشكل دوري حتى إتمام التعاقد أو إغلاق الفرصة.
عمل زيارات ميدانية للعملاء وفقا لخطة الزيارات المعتمدة.
التنسيق مع فريق المبيعات لضمان تنفيذ جميع خطوات المتابعة.
تسجيل وتحديث بيانات العملاء على نظام CRM أو ملفات الشركة.
إعداد تقارير يومية وأسبوعية عن حالة العملاء والفرص البيعية.
تذكير فريق المبيعات بالمهام والمواعيد والمتابعات المطلوبة.
متابعة رضا العملاء بعد التعاقد وحل المشكلات الأولية أو تحويلها للإدارة المختصة.
المساعدة في تحقيق أهداف الشركة من خلال بناء علاقات قوية مع العملاء.
التنسيق بين العملاء والإدارات الداخلية لضمان سرعة تنفيذ الطلبات.
اقتراح أفكار لتحسين تجربة العملاء وزيادة معدل الاحتفاظ بهم.
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li></ul>
Summary of Position:The Reimbursement Specialist (RS) directly assists patients on identified pharmaceuticalcompany brands to secure private or public insurance reimbursement. They provide directtelephone phone assistance to patients requiring reimbursement support on identifiedpharmaceutical company brands. They represent the patient with private or public insurers tooptimize drug coverage and liaise with Nurses and Program Supports/Administrative Assistants/Intake Specialists of the program to ensure optimal patient support andcommunication.<br>Accountabilities: • Liaise with Nurses, and Program Supports/Administrative Assistants to ensure optimal patient support and communication. • Track and document all case information using the program IT system. • Identify possible Adverse events within data files. • Prepare an Adverse Event Report corresponding to every identified Adverse Event. • Review quality of report with great attention to detail and submit the AE reports to local Patient Safety department.• Reconcile case number provided by Patient Safety Department. • Ensure quality assurance with respect to all mandates related to the patient support program. • Through patient-oriented solutions, manage challenging patient situations with empathy and patience. • Provide direct telephone assistance to patients requiring reimbursement support on identified company brands. • Assist with the completion of paperwork and follow up on the submissions pertaining to drug reimbursement/coverage through private or public insurers to optimize drug coverage. • Fulfill other duties as required. Competencies:• Understanding of private and public payer systems.• Ability to work in cross-functional team.• Proficiency in computer applications, including Microsoft Word and Excel.• Build and maintain strong relationships with a variety of customers (patients, HCPs,caregivers).• Skilled in responding diplomatically and professionally to both internal and externalclients.• Skilled in handling escalated concerns from patients and healthcare providers, withprofessionalism and empathy.• Ability to manage deadlines.• Strong communication skills, both oral and written.<br>Qualifications Junior:• Advanced English.• College or University degree.• Minimum 2 years of experience in drug reimbursement assistance navigation.• Minimum 1 year of experience in a call center or Patient Support Program.<br>Qualifications Intermediate:• Advanced English.• College or University degree.• Minimum 3 years of experience in drug reimbursement assistance navigation.• Minimum 2 year of experience in a call center or Patient Support Program.<br>Qualifications Senior:• Advanced English.• College or University degree.• Minimum 3+ years of experience in drug reimbursement assistance navigation.• Minimum 2-3 year of experience in a call center or Patient Support Program.<br>Working Conditions and / or Job Requirements:• Must possess ability to use standard office equipment, including a computer (finitemovements such as typing and other office functions)• Requires mental stamina to maintain attention to detail despite interruptions, andvision to read printed materials and a computer screen<br>Direct Reports:• None
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We're looking for an innovative and strategic Director of Marketing to lead our marketing initiatives and drive organizational growth in Cairo, Egypt. In this pivotal leadership role, you will develop and execute comprehensive marketing strategies that enhance our brand presence, engage our target audience, and deliver measurable business results. The ideal candidate will combine visionary thinking with analytical rigor, fostering a collaborative culture while maintaining a customer-focused approach that aligns with our organizational objectives.</p>
<ul>
<li>Develop, implement, and oversee comprehensive marketing strategies and annual plans that align with organizational goals and drive revenue growth</li>
<li>Lead, mentor, and motivate the marketing team to ensure smooth departmental functioning, professional development, and promotion of teamwork and innovation</li>
<li>Manage the marketing budget, identify cost-effective resource allocation, and ensure adherence to financial targets while maximizing return on investment</li>
<li>Plan, direct, and coordinate all marketing campaigns across digital and traditional channels, including advertising, social media, email marketing, and promotional activities</li>
<li>Establish and maintain strong relationships with key stakeholders, clients, media partners, and external agencies to support marketing objectives</li>
<li>Oversee the creation, editing, and distribution of marketing content, including press releases, brochures, newsletters, website content, and promotional materials</li>
<li>Analyze market trends, competitive landscape, and customer insights to inform strategic decision-making and identify growth opportunities</li>
<li>Measure and evaluate marketing performance against established goals, utilizing analytics and data-driven insights to implement corrective actions and optimize campaigns</li>
<li>Coordinate with cross-functional departments to ensure seamless integration of marketing initiatives and maximum organizational productivity</li>
<li>Manage media relations, coordinate press events, and maintain positive public relations by extending personalized services to VIPs, media representatives, and community stakeholders</li>
<li>Prepare and present regular performance reports, marketing metrics, and strategic recommendations to senior management</li>
<li>Ensure brand consistency and positive organizational representation across all marketing channels and communications</li>
<li>Handle additional responsibilities and special projects as delegated by senior management</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required skills & competencies:</strong></p>
<ul>
<li>Strategic marketing planning and execution</li>
<li>Team leadership, motivation, and talent development</li>
<li>Budget management and financial analysis</li>
<li>Digital marketing expertise</li>
<li>Marketing analytics and data interpretation</li>
<li>Content creation, editing, and copywriting</li>
<li>Campaign development and project management</li>
<li>Stakeholder and relationship management</li>
<li>Public relations and media relations</li>
<li>Market research and competitive analysis</li>
<li>Proficiency with marketing automation tools and CRM platforms</li>
<li>Strong organizational and time management skills</li>
<li>Excellent written and verbal communication abilities</li>
<li>Analytical and problem-solving capabilities</li>
<li>Customer-focused mindset with business acumen</li>
</ul>
<p><strong>Required experience:</strong></p>
<ul>
<li>Minimum 7-10 years of progressive marketing experience, with at least 3-5 years in a marketing leadership or director-level role</li>
<li>Proven track record of developing and executing successful marketing strategies that drive measurable business results</li>
<li>Experience managing marketing budgets and optimizing resource allocation</li>
<li>Demonstrated success in team leadership, recruitment, and talent development</li>
<li>Experience in brand management, positioning, and development</li>
<li>Proficiency in managing integrated marketing campaigns across multiple channels</li>
<li>Experience with marketing analytics, performance measurement, and ROI attribution</li>
</ul>
<p><strong>Preferred experience:</strong></p>
<ul>
<li>Experience in the Cairo, Egypt market or Middle Eastern region</li>
<li>Background in specific industry sectors (hospitality, retail, technology, or services)</li>
<li>Experience with crisis communication and reputation management</li>
<li>Knowledge of local market dynamics and consumer behavior in Egypt</li>
</ul>
<p><strong>Required education:</strong></p>
<ul>
<li>Bachelor's degree in Marketing, Communications, Business Administration, or related field</li>
<li>Professional certifications in marketing, digital marketing, or business management are advantageous</li>
</ul>
<p><strong>Domain expertise:</strong></p>
<ul>
<li>Marketing strategy and strategic planning</li>
<li>Brand development and management</li>
<li>Digital marketing and e-commerce</li>
<li>Marketing technology and automation platforms</li>
<li>Data analytics and business intelligence</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>