The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing all housekeeping operations to ensure cleanliness, hygiene, safety, and high service standards throughout the property. The role involves supervising housekeeping staff, inspecting rooms and public areas, handling guest concerns, and maintaining operational efficiency.

Responsibilities

• Assist in managing daily housekeeping operations
• Supervise room attendants, public area cleaners, and laundry staff
• Inspect guest rooms, corridors, and public areas to ensure quality standards
• Coordinate room status updates with Front Office
• Handle guest requests and resolve housekeeping-related complaints
• Train, coach, and evaluate housekeeping employees
• Prepare staff schedules and duty rosters
• Monitor inventory of linens, guest supplies, and cleaning materials
• Ensure compliance with health, hygiene, and safety regulations
• Coordinate maintenance issues with Engineering/Maintenance departments
• Assist in budgeting and cost control for housekeeping operations
• Maintain lost-and-found procedures and records

Desired Candidate Profile

• Diploma or degree in Hospitality Management or related field
• 3-5 years Previous housekeeping supervisory experience in hotels or resorts
• Strong leadership and communication skills
• Good organizational and time-management abilities
• Knowledge of housekeeping procedures and cleaning standards
• Familiarity with hotel management systems is an advantage
• Attention to detail
• Team leadership
• Problem-solving abilities
• Guest service orientation
• Inventory and stock control
• Training and staff development