Operation Manager Jobs in Egypt

<h2 ><span lang="ar" dir="rtl">اعلان الهيئة العامة لميناء دمياط عن وظيفة مدير إدارة حماية البيئة البحرية</span></h2><h2 ><span lang="ar" dir="rtl">الغرض من الوظيفة:</span></h2><p ><span lang="ar" dir="rtl">تنفيذ كافة الأعمال المتعلقة بحماية البيئة البحرية داخل نطاق الهيئة، وفق الأسس والمعايير الدولية والإقليمية، بهدف الحد من مخاطر التلوث بجميع صوره والسيطرة عليه وخفض أضراره، وخاصة المخاطر الناجمة عن التلوث بالزيت، بما يضمن تقليل التأثيرات السلبية على البيئة البحرية وتعزيز تطلعات الهيئة نحو تحقيق أهدافها الاستراتيجية.</span></p><h2 ><span lang="ar" dir="rtl">أبرز المهام والمسؤوليات:</span></h2><ul><li><p ><span lang="ar" dir="rtl">المشاركة في وضع البرامج والسياسات التشغيلية في ضوء الخطة الاستراتيجية للهيئة والعمل على تحقيقها ومتابعة تطبيقها.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة وتقييم أعمال الإدارة والعاملين والتأكد من إنجازها وفقاً للبرامج والسياسات التفصيلية الموضوعة، بما يضمن الالتزام بكافة الأنظمة واللوائح والسياسات المعتمدة في الهيئة.</span></p></li><li><p ><span lang="ar" dir="rtl">تقديم المقترحات بشأن الاحتياجات من الموارد البشرية والتدريبية والمالية والمستلزمات الإدارية اللازمة لتنفيذ الأعمال والأنشطة المختلفة بالإدارة وضمان الاستخدام الأمثل لهذه الموارد.</span></p></li><li><p ><span lang="ar" dir="rtl">رفع التقارير الدورية المتعلقة بسير العمل في الإدارة للمستوى الأعلى بناءً على التوجيهات الصادرة أو على أساس مدة زمنية محددة.</span></p></li><li><p ><span lang="ar" dir="rtl">الإشراف على إعداد الدراسات الفنية والقانونية المتعلقة بالمؤشرات الدولية والمعاهدات الخاصة بحماية البيئة والموانئ الخضراء في ضوء خطط التنمية المستدامة.</span></p></li><li><p ><span lang="ar" dir="rtl">دراسة وتقييم الأثر البيئي لمختلف قطاعات الهيئة وتحديد مخاطر الإنشاء والتشغيل، وإرسال نتائج الدراسات والتوصيات المقترحة بشأنها إلى جهاز شئون البيئة المصري.</span></p></li><li><p ><span lang="ar" dir="rtl">التأكد من تنفيذ خطة الطوارئ القومية لمكافحة التلوث مع الجهات المعنية، ومراجعة التقارير البيئية المختلفة عن أنشطة الهيئة.</span></p></li><li><p ><span lang="ar" dir="rtl">الإشراف على إجراء الدراسات والبحوث العلمية لتحديد مسببات التلوث في حدود النطاق الجغرافي للهيئة.</span></p></li><li><p ><span lang="ar" dir="rtl">الإشراف على إعداد الدراسات والبحوث العلمية الخاصة بالوسائل الكيميائية والميكانيكية اللازمة لمكافحة التلوث بأنواعه المختلفة، مثل الزيوت والكيماويات والصرف الصحي وغيرها.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في إعداد وتنفيذ برامج دورية لاختبار كفاءة الأجهزة والمعدات الخاصة بمكافحة التلوث ومدى تطابقها مع اشتراطات جهاز شئون البيئة، وتحديد الأساليب المناسبة لتدريب العمالة المسؤولة عن مكافحة حوادث التلوث.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة أحدث مستجدات الأبحاث العلمية المتعلقة بتطوير طرق المحافظة على البيئة وآليات الحد من تعرضها للتلوث.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة كافة المستجدات على الساحتين القومية والدولية المتعلقة بالوضع البيئي وتأثيره على كفاءة الملاحة البحرية، من أجل تصميم تقنيات جديدة للحد من التلوث البيئي وإدارة النفايات.</span></p></li><li><p ><span lang="ar" dir="rtl">الإشراف على إعداد الدراسات البيئية للمناطق المختلفة التابعة للهيئة من خلال تجميع وتحليل البيانات البيئية ودراسة أثر السلوكيات البشرية والمجتمعية على البيئة.</span></p></li><li><p ><span lang="ar" dir="rtl">التنسيق مع الجهات المعنية بشأن تنظيم وتأمين تداول المواد الخطرة بالموانئ.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة تنفيذ المعايير والاشتراطات التي يجب أن تلتزم السفن والأجهزة والمنشآت بتنفيذها.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة قياس المعدلات والنسب اللازمة لضمان عدم تجاوز الحدود المسموح بها للملوثات واتخاذ كل ما من شأنه تحقيق الالتزام بهذه المعدلات والنسب بالتنسيق مع الجهات المعنية.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة فحص شكاوى الجمهور المتعلقة بالمشكلات البيئية الناتجة عن حركة العمل داخل الميناء والتوجيه بسرعة حلها ومعالجتها.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة التوصيات الخاصة بالاتفاقيات والمعاهدات الدولية التي تصدر من المنظمة البحرية الدولية (IMO) للحيلولة دون تلوث البيئة البحرية الناجم عن تسريبات السفن.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في أعمال اللجنة الخاصة بدراسة تقييم الأثر البيئي على المشروعات الاقتصادية بالهيئة.</span></p></li><li><p ><span lang="ar" dir="rtl">الإشراف على إعداد ونشر برامج التثقيف والتوعية البيئية حول أهمية حماية البيئة البحرية وتبادل الخبرات والمعرفة في هذا المجال.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة أعمال قياس مساحة التلوث وتحديد قيمة الغرامة في ضوء القوانين واللوائح البيئية بالتنسيق مع الجهات المعنية.</span></p></li><li><p ><span lang="ar" dir="rtl">الإشراف على نظافة المسطح المائي في نطاق الهيئة ورفع المخلفات الصلبة والزيتية بصفة دورية، ومتابعة الأرصفة والساحات والشركات العاملة في الصب النظيف والصب غير النظيف وغيرها.</span></p></li><li><p ><span lang="ar" dir="rtl">إنشاء السجل الخاص بتسجيل المخلفات وكيفية التخلص منها، لبيان تأثير نشاط الهيئة على البيئة وفقاً لمتطلبات جهاز شئون البيئة، ومتابعة تحديثه أولاً بأول.</span></p></li><li><p ><span lang="ar" dir="rtl">تنفيذ جميع ما يسند إليه من أعمال أخرى ترتبط بطبيعة عمل الوظيفة.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">الخبرات والجدارات:</span></h2><h3 ><span lang="ar" dir="rtl">المهارات:</span></h3><ul><li><p ><span lang="ar" dir="rtl">القدرة على استخدام الحاسب الآلي وتطبيقاته المختلفة.</span></p></li><li><p ><span lang="ar" dir="rtl">المعرفة الكافية بإحدى اللغات الأجنبية.</span></p></li><li><p ><span lang="ar" dir="rtl">المعرفة الكافية بالقوانين واللوائح والإجراءات التي تحكم نظام العمل.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الجدارات:</span></h3><ul><li><p ><span lang="ar" dir="rtl">القدرة على الإشراف والتحفيز.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على وضع البرامج والخطط التنفيذية.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على قيادة فريق العمل.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على إدارة الوقت.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">سنوات الخبرة:</span></h2><p ><span lang="ar" dir="rtl">قضاء مدة بينية مقدارها <strong>عام على الأقل</strong> في وظيفة من المستوى الأدنى له مباشرةً الأول (ب)، وذلك للعاملين من داخل الجهاز الإداري للدولة، أو قضاء مدة كلية من خارج الجهاز الإداري للدولة مقدارها <strong>16 عاماً على الأقل</strong> تتفق مع طبيعة عمل الوظيفة.</span></p>

<h2 ><span lang="ar" dir="rtl">اعلان الهيئة العامة للأبنية التعليمية عن وظيفة مدير إدارة التنفيذ بمنطقة المنوفية</span></h2><h2 ><span lang="ar" dir="rtl">وصف الوظيفة</span></h2><h3 ><span lang="ar" dir="rtl">الغرض من الوظيفة:</span></h3><p ><span lang="ar" dir="rtl">التأكد من سير أعمال تنفيذ مشروعات الهيئة بالشكل المطلوب ومطابقتها للمواصفات الموضوعة في النطاق الجغرافي المحدد.</span></p><h3 ><span lang="ar" dir="rtl">أبرز المهام:</span></h3><ul><li><p ><span lang="ar" dir="rtl">يشارك في وضع الخطة السنوية للمنطقة بما يتفق مع استراتيجية الهيئة، ويجتمع بكافة مرؤوسيه سنوياً لوضع الأهداف التنفيذية والبرامج التشغيلية ومعدلات الأداء المطلوب تحقيقها خلال السنة اللاحقة.</span></p></li><li><p ><span lang="ar" dir="rtl">يتابع ويقيم أعمال الإدارة والعاملين بها ويتأكد من إنجازها وفقاً للبرامج التشغيلية المتفق عليها، وذلك من حيث الكفاءة والفعالية والاحترافية، بما يضمن الالتزام بكافة الأنظمة واللوائح والسياسات المعتمدة في الهيئة.</span></p></li><li><p ><span lang="ar" dir="rtl">يقدم المقترحات بشأن الإجراءات ونظم العمل الخاصة والاحتياجات من الموارد البشرية والتدريبية والمالية والمستلزمات الإدارية اللازمة لتنفيذ الأعمال والأنشطة المختلفة بالإدارة وضمان الاستخدام الأمثل لهذه الموارد.</span></p></li><li><p ><span lang="ar" dir="rtl">يشرف على مراجعة المستندات الهندسية (الرسومات والمقايسات والمواصفات الفنية) والتأكد من مناسبتها وتطابقها وصحة الكميات والتكاليف في النطاق الجغرافي المحدد.</span></p></li><li><p ><span lang="ar" dir="rtl">يراجع محاضر تسليم المواقع للتأكد من صحة الإجراءات وصحة توقيع المباني على الطبيعة في مواقع المشروعات، مع متابعة تسلم وتسليم الموقع إلى المقاولين المنفذين للإنشاءات للبدء في تنفيذ المشروعات والتأكد من المواعيد المحددة طبقاً للإجراءات المنصوص عليها في العقود الابتدائية والنهائية.</span></p></li><li><p ><span lang="ar" dir="rtl">يشترك في لجان البت ولجان الفحص وإعداد التقارير الفنية الخاصة بذلك.</span></p></li><li><p ><span lang="ar" dir="rtl">يشرف على اتخاذ الإجراءات التي تكفل التأكد من التزام المقاولين بتوفير المواد والخامات المطابقة للمواصفات وتوفير العمالة والمعدات المناسبة لتنفيذ الأعمال.</span></p></li><li><p ><span lang="ar" dir="rtl">يشرف على اتخاذ إجراءات استخراج تراخيص البناء وما يلزم من إجراءات لتوفير مصادر المياه والكهرباء والصرف الصحي للمشروعات.</span></p></li><li><p ><span lang="ar" dir="rtl">يشرف على مراحل تنفيذ الأعمال وحل المشاكل التي تعوق تقدم سير العمل.</span></p></li><li><p ><span lang="ar" dir="rtl">يقوم بالمراجعة والتفتيش على الأعمال للتأكد من الالتزام بمعدل الأداء المناسب للبرنامج الزمني المعتمد وإعداد تقرير المتابعة.</span></p></li><li><p ><span lang="ar" dir="rtl">يشرف على إجراءات ضبط الجودة على المواد والتجهيزات والأعمال واتخاذ ما يلزم في حالة وجود مخالفات.</span></p></li><li><p ><span lang="ar" dir="rtl">يشرف على مراجعة واعتماد كشوف حصر كميات الأعمال والمستخلصات لصرف مستحقات المقاولين والتأكد من مطابقتها لضمان تطابق المستندات الخاصة بالمشروع وجودتها.</span></p></li><li><p ><span lang="ar" dir="rtl">يشرف على إعداد الدراسات الخاصة بالمواقع العامة للمدارس بمراحلها المختلفة في النطاق الجغرافي المحدد له.</span></p></li><li><p ><span lang="ar" dir="rtl">يؤدي ما يسند إليه من أعمال أخرى ذات صلة بطبيعة ونوع وظيفته.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">الخبرات والجدارات</span></h2><ul><li><p ><span lang="ar" dir="rtl">القدرة على استخدام الحاسب الآلي وتطبيقاته المختلفة ذات الصلة بمجال عمل وظيفته.</span></p></li><li><p ><span lang="ar" dir="rtl">المعرفة الكافية بإحدى اللغات الأجنبية.</span></p></li><li><p ><span lang="ar" dir="rtl">المعرفة الكافية بالقوانين واللوائح والإجراءات التي تحكم نظام العمل.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على وضع البرامج والخطط التنفيذية.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على إدارة الوقت.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على قيادة فريق العمل.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على خلق صف ثانٍ.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على الإشراف والتحفيز.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على حل مشاكل العمل.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">سنوات الخبرة</span></h2><p ><span lang="ar" dir="rtl">قضاء مدة بينية مقدارها <strong>عام على الأقل</strong> في وظيفة من المستوى الوظيفي الأدنى له مباشرة الأول (ب) من داخل الجهاز الإداري بالدولة؛ أو قضاء مدة كلية مقدارها <strong>ستة عشر عاماً على الأقل</strong> تتفق مع طبيعة عمل الوظيفة من خارج الجهاز الإداري بالدولة.</span></p><h2 ><span lang="ar" dir="rtl">المستندات المطلوبة:</span></h2><ul><li><p ><span lang="ar" dir="rtl">ملف مكون من عدد <strong>(7 نسخ)</strong> في موعد أقصاه شهر من تاريخ النشر، ولن يُنظر إلى الطلبات الواردة بالبريد، ويشمل الملف المستندات التالية:</span></p></li><li><p ><span lang="ar" dir="rtl">صورة من المؤهل الدراسي <strong>(معتمد)</strong> أو المؤهلات الأعلى إن وجد، بعد الاطلاع على الأصل بالنسبة للمتقدمين من خارج الهيئة.</span></p></li><li><p ><span lang="ar" dir="rtl">بيان الحالة الوظيفية معتمد من جهة العمل بالنسبة للمتقدمين من خارج الهيئة، مستوفياً كافة البيانات، ومن ضمنها تقارير تقويم الأداء.</span></p></li><li><p ><span lang="ar" dir="rtl">ألا يكون المتقدم محالاً للمحاكمة التأديبية أو الجنائية.</span></p></li><li><p ><span lang="ar" dir="rtl">شهادة خبرة عملية معتمدة بالنسبة للمتقدمين من خارج الجهاز الإداري للدولة.</span></p></li><li><p ><span lang="ar" dir="rtl">بيان عن أبرز إنجازاته السابقة والمستندات الدالة على مستوى المهارات والقدرات اللازمة لشغل الوظيفة <strong>(ورقياً)</strong>.</span></p></li><li><p ><span lang="ar" dir="rtl">مقترح وافٍ لتطوير الوحدة أو أحد أنشطتها الرئيسية لتحسين أدائها وتطوير الأنظمة التي تحكم العمل وتبسيط إجراءاته، ويراعى في مقترح التطوير أن يتضمن أهدافاً محددة زمنياً وقابلة للقياس والتطبيق ومشتملة على وسائل التحقيق في حدود الإمكانات المالية والبشرية المتاحة <strong>(ورقياً)</strong>.</span></p></li><li><p ><span lang="ar" dir="rtl">ما يثبت المعرفة بالحاسب الآلي وإجادة اللغات الأجنبية والاشتراك في المؤتمرات وإعداد البحوث والمذكرات الفنية.</span></p></li><li><p ><span lang="ar" dir="rtl">عدد <strong>6 صور شخصية حديثة</strong>.</span></p></li><li><p ><span lang="ar" dir="rtl">صورة بطاقة الرقم القومي بعد الاطلاع على الأصل <strong>(حديثة)</strong>.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">مكان التقديم:</span></h2><p ><span lang="ar" dir="rtl">تقدم الطلبات على النموذج المعد لذلك إلى <strong>الأمانة الفنية للجنة بالإدارة العامة للموارد البشرية</strong> بمقر الهيئة الكائن في:</span></p><p ><span lang="ar" dir="rtl"><strong>3 شارع حسن المأمون – مدينة نصر – القاهرة</strong></span></p><p ><span lang="ar" dir="rtl">وذلك خلال مواعيد العمل الرسمية من الساعة <strong>التاسعة صباحاً وحتى الساعة الثانية ظهراً</strong>.</span></p>

<p>Overview of the company and the role</p><p>A leading company in business and organizational development in the Arab Republic of Egypt seeks a passionate and ambitious Strategic Human Resources Director to join the HR team. The successful candidate will focus on designing and implementing HR strategies that support the company’s goals and achieve sustainable growth by improving HR efficiency, fostering a culture of performance and innovation, and developing young leaders within the organization.</p><p>Key responsibilities and duties</p><ul><li>Develop and implement HR strategies aligned with business goals with a focus on competencies, professional development, and succession planning.</li><li>Design comprehensive HR policies and procedures including recruitment, evaluation, compensation, and performance management system.</li><li>Manage organizational transformation projects and develop flexible organizational structures that support growth and expansion.</li><li>Measure HR KPIs and provide periodic reports to senior management with key recommendations for improvement.</li><li>Lead leadership development initiatives and training and professional development programs for employees and management teams.</li><li>Manage labor compliance matters and industrial relations issues and address organizational challenges.</li><li>Coordinate streamlined recruitment efforts and international recruitment if any, ensuring a high-quality employee experience from application through joining and development phase.</li></ul><p>Qualifications and requirements</p><ul><li>Bachelor’s degree in Human Resources Management, Business Administration, Organizational Psychology or a related field.</li><li>0 to 1 year of practical experience in HR or training and development.</li><li>Strong understanding of HR management principles and applicable systems and policies in Egypt.</li><li>Familiarity with performance management tools, job evaluations, and digital training programs.</li><li>Knowledge of Egyptian labor laws and relevant compliance and labor regulations.</li></ul><p>Required skills</p><ul><li>Strong analytical skills and ability to use data to make strategic decisions.</li><li>High capacity for planning and organizing work with attention to detail and excellent timing.</li><li>Effective communication skills in Arabic and English, both spoken and written.</li><li>Ability to work within multidisciplinary teams and mentor and develop young talents.</li><li>Professional integrity and ability to handle sensitive information with high confidentiality.</li></ul><p>Benefits and perks</p><ul><li>Competitive salary in line with internal policies and candidate experience.</li><li>Benefits package including health insurance, allowances, and ongoing training and development opportunities.</li><li>Dynamic work environment and opportunities for professional growth and career advancement within the company.</li></ul>

Accountabilities<br> Serve as the central coordination and executive support arm to the COO, ensuring effective translation of the COO’s strategic priorities into actionable plans across the sector. Directly oversee and manage the COO Budgeting & MIS Head and the Process Improvement Head, ensuring that both functions operate in alignment with the COO sector’s strategic priorities, governance requirements, and execution agenda. Provide leadership, guidance, and direction to the Budgeting & MIS and Process Improvement functions, while ensuring integration between financial oversight, performance reporting, process enhancement, and sector-wide planning. Oversee the Enterprise PMO Unit and the Customer Experience & Insights Unit, ensuring that transformation initiatives, customer-focused priorities, and execution plans are aligned with the bank’s strategic direction. Drive governance and follow-up across the COO sector through structured monitoring of key initiatives, decisions, risks, dependencies, and implementation status. Support the COO in managing the sector’s operating model, including priority setting, cross-functional alignment, issue escalation, and timely resolution of operational bottlenecks. Consolidate and review sector-wide updates, management information, and strategic progress reports to enable informed decision-making by the COO. Ensure alignment across business support, budgeting, management information, process improvement, transformation, and customer experience activities, while reinforcing accountability for delivery and outcomes. Strengthen the COO’s span of control by creating a dedicated leadership layer that enhances management oversight, execution discipline, and organizational effectiveness. Lead the budgeting, forecasting, and financial planning activities across the COO sector, ensuring alignment between strategic priorities, operating plans, and resource allocation. Develop and maintain a robust management information and reporting framework that provides timely, accurate, and decision-oriented insights on sector performance, budget utilization, and financial trends. Monitor operating and project-related expenditures across the COO sector, highlighting variances, risks, and optimization opportunities to support financial discipline and cost efficiency. Provide analytical support to the COO leadership team through dashboards, performance packs, and management reports that enable proactive monitoring and informed decision-making. Coordinate with Finance and relevant sector stakeholders to ensure consistency, transparency, and integrity of financial and performance data used for planning and reporting purposes. Support the preparation of periodic business reviews by consolidating financial, operational, and performance information into a clear and actionable management view. Drive improved visibility on sector KPIs, budget performance, and productivity indicators, enabling leadership to assess progress against objectives and intervene where needed. Contribute to strengthening governance and accountability by establishing structured reporting cycles, clear performance metrics, and disciplined follow-up on financial and management actions.<br>Minimum Qualifications Bachelor degree Master degree is preferable<br>Minimum Experience:15 + years of Banking Operation experience with a solid background in Process improvement area.<br>Job-Specific Knowledge & Skills: Material area expert. Strong knowledge of Bank functions, responsibilities & processes. Strong knowledge of regulatory requirements & CBE governance rules. Strong change management skills with ability to challenge & influence others to gain commitment. Strong analysis and analytical skills. Strong decision making & leadership skills. Excellent presentation and negotiation skills. Excellent command of MS Office (Word, Excel, Power Point).<br>Personal Skills High level of professionalism and self-motivation. Excellent initiation, creativity & problem-solving skills. Excellent teamwork, communication and partnering skills. Strong achievement orientation & customer focus. Ability to develop, communicate & gain ownership for a clear vision & direction.

1. Controls Oversight & Assurance• Serve as Valmore’s lead representative on project controls matters across EPC contracts, setting on group and BU Levels standard operating procedures and governance frameworks, to ensure proper and best practice controls are in place.• Establish and enforce project controls requirements within EPC contracts; including reporting standards, tools, and cadence, and attend contractor progress meetings, site visits, and project reviews as the Group’s representative.• Provide independent project controls assessments to the COO and Board, free from contractor or business-unit pressure, documenting findings and escalating issues as required.<br>2. Business Unit Delivery Partnership• Act as the project controls partner to each Business Unit’s MD and Operations’ Teams, providing hands-on support throughout the project lifecycle and establishing robust controls foundations at inception including WBS, CBS, baseline schedule, and controls plan.• Provide BU MDs and Heads of Operations with early warning of schedule slippage, cost-overrun risk, and change exposure, with clear, actionable recommendations for corrective action. Support BU teams in preparing for contractor meetings, negotiating change orders, and resolving claims.• Contributes with BU assigned teams in preparing and reporting project performance updates to COO and Investment Committee presentations and build project controls capability within BU teams through coaching, knowledge transfer, and on-the-job guidance.<br>3. Schedule & Cost Assurance Valmore COO Project Controls Sr. Manager• Critically assess contractor-submitted Primavera P6 schedules for logic, resource loading, critical-path integrity, and contractual milestone compliance; independently verify progress-measurement methodologies and challenge claims where evidence is insufficient.• Review and validate contractor cost reports, forecasts, Cost-to-Complete (CTC) and Estimate at Completion (EAC) submissions, and implement Earned Value Management from the Owner’s perspective, independently tracking CPI, SPI, and cost-performance trends.• Monitor expenditure against the Owner’s approved budget, review and certify contractor invoices and payment applications against milestone conditions, and report monthly to the COO on cost performance, budget exposure, and forecast final cost.<br>4. Risk, Change & Contract Controls• Maintain the Owner’s project Risk Register across the capital portfolio, facilitate risk workshops with contractors and internal stakeholders, and conduct independent quantitative (Monte Carlo) analysis to validate contingency adequacy and advise on drawdown and base line decisions.• Administer the Owner’s change-management process independently assessing contractor variations, claims, and change orders for cost and schedule impact and protect the Group’s contractual position by ensuring scope changes are properly authorized before execution.• Contribute to studying claim assessments with the legal and commercial teams, reaching dispute resolution, and contract close-out, maintaining comprehensive, audit-ready records of all change events, approvals, correspondence, and decisions, and ensuring EPC contracts embed appropriate controls requirements pre-award.<br>5. Reporting & Portfolio Governance• Produce the monthly Capital Projects Dashboard for the COO and Board covering schedule, cost, EVM, risk, and change across all active EPC projects using Power BI, Primavera Analytics, or equivalent tools to maintain an integrated portfolio level view.• Proactively seek coaching, mentoring, and development support from the COO to enhance performance, strengthen leadership capabilities, and support long-term career growth.• Establish and maintain the Group’s -Owner’s side- Project Controls framework, standards, and procedures for deployment across portfolio companies. Present status at COO reviews, BU project meetings, Investment Committee sessions, and Board presentations.• Support due diligence on new capital investments, including project controls health checks and cost/schedule risk assessments.<br>6. Performance & Capability Building• Advocate and develop the Group’s Project Controls capability through coaching, training, mentoring, and talent pipeline development, while monitoring the performance and professional growth of direct reports and BU Representation.• Promote collaboration across the portfolio by facilitating knowledge sharing, transferring best practices, and representing the Group in relevant industry and benchmarking forums.

Personal Assistant to COO – Hospitality???? Location: Cairo, Egypt???? Nationality: German or UK<br>Are you an experienced Personal Assistant or Executive Assistant who thrives in fast-paced executive environment? Our client is looking for a highly organized and proactive Personal Assistant to the COO to provide seamless executive support within a growing hospitality business based in Cairo.<br>Key Responsibilities Manage the COO's calendar, meetings, travel arrangements, and daily schedule. Act as the primary point of contact, handling correspondence and confidential communications. Prepare presentations, reports, meeting agendas, and minutes. Coordinate with internal teams and external stakeholders across multiple projects. Organize business travel, events, and executive meetings. Ensure smooth day-to-day administrative support while anticipating the COO's needs.<br>Requirements German or UKProven experience as a Personal Assistant, Executive Assistant, or similar role supporting C-level executives. Previous experience within the hospitality, hotels, real estate, or luxury lifestyle sector is highly preferred. Exceptional organizational, communication, and multitasking skills. Strong proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point). Able to handle confidential information with professionalism and discretion. Willing to relocate and be based in Cairo, Egypt.<br>???? If this sounds like you, we'd love to hear from you!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>1. Operations Excellence Strategy&nbsp;</p> <p>• Develop and lead Group-wide Operations Excellence roadmap in alignment with the COO’s strategic priorities. Gather insights, address ad hoc and industry- or company-specific issues and emergencies, and escalate matters to the COO when needed.&nbsp;</p> <p>• Establish and govern a common operating model across portfolio companies, including best practices, standards, and KPIs. Lead its rollout, drive continuous improvement as needed, and manage the required approval process.&nbsp;</p> <p>• Lead the design and implementation of Lean, Six Sigma, and continuous improvement programs, fostering a culture of operational discipline, accountability, and performance transparency.&nbsp;</p> <p>&nbsp;</p> <p>2. Supply Chain Optimization&nbsp;</p> <p>• Assess and optimize end-to-end supply chain operations across portfolio companies including procurement, logistics, inventory management, and planning processes to reduce costs, shorten lead times, and mitigate operational risks.&nbsp;</p> <p>• Establish cross-portfolio synergies and leverage economies of scale through strategic sourcing, supplier relationship management, vendor rationalization, and standardized operating practices.&nbsp;</p> <p>• Implement robust demand planning and Sales &amp; Operations Planning (S&amp;OP) frameworks while strengthening supply chain resilience through dual-sourcing strategies, business continuity planning, and proactive risk management initiatives. Valmore COO Operations Excellence Director Sr. Buyer 2 3. ERP Operational Implementation&nbsp;</p> <p>• Lead and oversee ERP implementation, upgrade, and optimization initiatives across portfolio companies, establishing governance standards for data integrity, process standardization, system configuration, and operational excellence.&nbsp;</p> <p>• Partners with IT and business stakeholders to align ERP capabilities with business requirements, while evaluating and integrating additional platforms such as SAP and Microsoft Dynamics where they enhance operational efficiency and strategic value.&nbsp;</p> <p>• Drive user adoption and change management programs to maximize system utilization, ensure seamless transformation, and realize the full business value of ERP investments.&nbsp;</p> <p>&nbsp;</p> <p>4. Strategy &amp; Performance Reporting&nbsp;</p> <p>• Design and maintain a Group-wide operational performance dashboard that provides the COO and Board with real-time visibility into key metrics, strategic initiatives, risks, and value creation outcomes.&nbsp;</p> <p>• Establish robust performance management frameworks, including root-cause analysis methodologies and corrective action processes, to identify operational gaps and drive continuous improvement across the portfolio.</p> <p>• Monitor program execution and regularly report to the COO on progress, key risks, mitigation actions, and value realization against strategic objectives.&nbsp;</p> <p>&nbsp;</p> <p>5. Stakeholder Engagement &amp; Capability Building&nbsp;</p> <p>• Act as a trusted advisor to portfolio company leadership teams, providing guidance to improve operational performance and deliver strategic objectives.&nbsp;</p> <p>• Advocate and develop the Group’s Operations Excellence capability through coaching, training, succession planning, and talent pipeline development, while monitoring the performance and professional growth of direct reports.&nbsp;</p> <p>• Promote collaboration across the portfolio by facilitating knowledge sharing, transferring best practices, and representing the Group in relevant industry and benchmarking forums.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 15+ years </div> </div>

Triage Healthcare Development Company is an AI-driven startup healthcare referral and triage platform focused on improving access to quality healthcare through secure, data-driven solutions. Below is a professional job description suitable for an Executive Manager who will support the CEO and help establish the company for long-term growth.<br><br>Executive Manager – Triage Healthcare Development Company About Triage Healthcare Development Company Triage Healthcare Development Company is an innovative healthcare technology organization dedicated to transforming patient access to healthcare through AI-powered triage, referral intelligence, and secure digital healthcare solutions. Our mission is to improve healthcare quality, streamline patient referrals, and build trusted partnerships with healthcare providers, insurers, and governments across Egypt and international markets. We are seeking a highly motivated and ambitious Executive Manager with a strong medical background who is looking to build a long-term executive career in healthcare management and innovation.<br><br>Position Title Executive Manager Reporting ToChief Executive Officer (CEO) Job Summary The Executive Manager will oversee the company's day-to-day operations, development, coordinate strategic initiatives, and ensure effective execution of business objectives. The role requires a healthcare professional with strong communication, and leadership skills who can bridge medical knowledge with business operations. This position offers an excellent opportunity to grow into a senior executive leadership role as the company expands locally and internationally.<br><br>Key Responsibilities Support the CEO in executing the company's strategic plans. Coordinate activities between medical, operational, marketing, IT, finance, and legal teams. Develop and implement operational policies and procedures. Monitor project timelines, milestones, and performance indicators. Build and maintain relationships with healthcare providers, hospitals, insurers, and strategic partners. Participate in business development initiatives and partnership negotiations. Assist in planning new healthcare services and digital health projects. Prepare executive reports, presentations, and performance dashboards. Ensure compliance with healthcare regulations and company policies. Identify opportunities for process improvement and operational efficiency. Support recruitment, onboarding, and development of key staff. Represent the company in meetings, conferences, and stakeholder engagements when required.<br><br>Qualifications Bachelor's degree in Medicine, Pharmacy, Dentistry, Nursing, Healthcare Management, or another healthcare-related field. A postgraduate qualification in Healthcare Management, Business Administration (MBA), or Public Health is an advantage.3–7 years of professional experience in healthcare, hospital administration, healthcare consulting, or medical project management. Strong understanding of healthcare systems and clinical workflows. Excellent leadership and organizational skills. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills in English and Arabic. Proficiency in Microsoft Office and digital collaboration tools.<br><br>Preferred Candidate Profile We are looking for someone who:Has a solid medical or healthcare background. Is passionate about healthcare innovation and digital transformation. Is committed to building a long-term career within the company. Demonstrates integrity, professionalism, and accountability. Learns quickly and adapts to a dynamic startup environment. Can work independently while leading multidisciplinary teams. Has excellent interpersonal and stakeholder management skills.<br><br>Career Development This role is designed for professionals seeking a long-term executive career. The successful candidate will have opportunities to:Lead strategic healthcare initiatives. Manage multidisciplinary teams. Participate in regional and international expansion projects. Grow into senior leadership positions such as Chief Operating Officer (COO) or other executive roles based on performance.<br><br>Employment Type Full-Time : Long-Term Career Opportunity Location : Egypt

Department: Product Reporting To: Product Director Location : Cairo, Egypt<br>Role Overview<br>The Senior Product Manager – WMS & Logistics owns the end-to-end implementation, rollout, and continuous optimization of Floward’s Warehouse Management System (WMS) and post-order technology ecosystem. This role is accountable for building scalable, high-performance fulfillment and logistics systems that directly improve throughput, operational efficiency, cost per order, and customer experience. The position requires strong execution capability, deep systems integration expertise, and the maturity to influence senior operational stakeholders in a fast-scaling, high-complexity environment.<br>Key Responsibilities:<br>WMS Ownership & Rollout Execution:<br>Own the full lifecycle of WMS implementation, customization, and rollout across warehouses and cities. Lead multi-warehouse deployments and ensure operational readiness. Drive adoption, process standardization, and performance stabilization post go-live. Continuously optimize workflows for picking, packing, dispatching, and inventory handling.<br>Fulfillment & Operational Performance<br>Improve operational KPIs including throughput, SLA adherence, order accuracy, and cost efficiency. Partner closely with warehouse operations to streamline processes and eliminate bottlenecks. Establish real-time visibility into fulfillment metrics and operational performance.<br>Last-Mile & Delivery Optimization<br>Optimize routing logic, driver capacity planning, and delivery orchestration. Implement tools for real-time order tracking and proactive customer communication. Improve on-time delivery rates through technology-driven enhancements.<br>Returns & Reverse Logistics<br>Design and optimize efficient, scalable return workflows. Define return quality controls and reintegration processes. Reduce return handling time and associated operational costs.<br>Technical Product Ownership & Integrations<br>Lead WMS architecture decisions and integration strategy across ERP, OMS, courier platforms, and inventory systems. Oversee API integrations and system orchestration across the logistics tech stack. Implement digitization tools such as barcode scanning, RFID, and inventory automation. Partner closely with engineering to ensure scalable, secure, and reliable system design.<br>Stakeholder Leadership & Cross-Functional Alignment<br>Act as the product authority for fulfillment and logistics across the organization. Collaborate directly with senior operational leadership (COO, Ops Directors) to align roadmap with business priorities. Navigate cross-functional dependencies across warehouse, logistics, engineering, support, and finance teams. Mentor junior product managers and promote best practices in execution and delivery.<br>Data-Driven Optimization<br>Use operational analytics to identify bottlenecks and drive continuous improvement. Monitor KPIs such as throughput, delivery success rate, return rates, and cost per order. Lead experimentation and process optimization initiatives to improve operational performance.<br>Qualifications & Experience<br>Education<br>Bachelor’s degree in Supply Chain, Engineering, Business, or related field. MBA or advanced degree is a plus.<br>Experience (Mandatory)<br>8+ years of product management experience. Minimum 4 years of direct experience in WMS, logistics, or supply chain systems. Proven ownership of at least one full WMS implementation or major system overhaul. Experience leading multi-warehouse or multi-city system rollouts. Demonstrated measurable impact on operational KPIs (throughput, SLA, cost per order). Direct exposure to senior operational stakeholders (COO / Ops Directors).<br>Technical Expertise<br>Strong hands-on understanding of WMS platforms and logistics systems. Experience leading complex integrations across ERP, OMS, courier platforms, and inventory systems. Solid understanding of APIs, system dependencies, and operational tech architecture. Experience working in Agile environments using tools such as JIRA and Confluence. Strong analytical capabilities; familiarity with SQL and data visualization tools (Tableau, Power BI) preferred.<br><br>About Floward<br>Floward is the leading online flowers and gifting company in the Middle East and the UK. Founded in 2017, the company has expanded its operations to nine countries within five years. We are committed to creating seamless and innovative gifting experiences by sourcing flowers daily from ethical growers and partnering with leading local and international brands. Operating in 37 cities across the MENA region and London, UK, Floward guarantees same-day delivery through its own refrigerated fleet to ensure freshness and quality.<br>???? https://floward.co/

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Director of Production &amp; Operations for one of our partners, a global leader in Information Technology Services &amp; Consulting !<br> Job Summary: The Director of Production &amp; Operations leads, coordinates, and optimizes all production and operations activities within a location, ensuring operational efficiency, project delivery excellence, and alignment with company standards.<br> This role plays a pivotal part in the Global Leadership Team, serving as a cultural and operational anchor for both local execution and global collaboration.<br> Responsibilities: Production &amp; Operations Oversight Overall local responsibility for managing and overseeing all aspects of the day-to-day production and the operations processes Lead on overall production strategy and liaise with the Production Manager on daily and weekly production issue Lead the monthly Production meetings Supervise the Operations and the Production Managers Regularly conduct performance reviews, providing feedback and coaching, and setting challenging KPIs that to increase volumes of business Coach employees, conduct disciplinary meetings where necessary with support from HR and the CEO and COO Owns the local site ISMS Finance &amp; Budgeting Work closely with the Finance support team to ensure monthly invoicing and finance deadlines are respected and met.<br> Work with the SLT regarding the annual Budget preparation to collate annual budget costs for CAPEX and OPEX Produce and lead on the MBR’s supported and in collaboration with the Global Department Heads.<br> Ensure your business unit actuals and production revenue forecasts are shared Sales &amp; Client Relations You will work closely with the Global Head of Sales and the Sales Operations Manager.<br> Follow the Opportunity phase company process fully and work closely with the SOM and the Account manager as the jobs are handed over to production Keep in regular contact with the Production Manager and Customer Services Representatives regarding their management of the clients, ensuring all aspects of processed projects are carried out in an innovative, profitable and efficient manner, while taking any feedback on board to improve service and efficiency Work closely with the Global Head of Sales to agree CSR’s cadence of touch points and quarterly business reviews with customers in production Work closely with the other DPOs, the SOM, the commercial team and the COO to help develop a full set of presales production policies Systems, Data &amp; Process Management Work with the global HSDs; ORKA – to OWN the Support Department Planning processes using JIRA Work Management – (Service) Working with the Business Systems analyst and using ORKA data to provide continual analysis on operator performance as well as machine performance.<br> Leadership &amp; Culture Show leadership regarding company culture and mentor accordingly to establish a positive attitude within the business unit Minimum education: University degree, Bachelor or equivalent Highly experienced in management of projects (technology, ICT, AV…) and teams Preferred: Experience working in a broadcaster, digitization facility, library/archive, or ICT preservation project Experience coordinating monthly invoicing and financial reporting with finance support Experience overseeing facilities operations, upgrades, and budget forecasting (capex/opex) Proven leadership in managing both Production and Operations teams, including performance reviews and KPI setting Background in working with CRM, workflow, or reporting systems (e.<br>g., JIRA, ORKA, Excel, project dashboards) Previous involvement in production meetings, MBR preparation, and business reviews Familiarity with ISMS and site compliance ownership.<br> Professional Competencies Strong organizational, planning, and coordination skills Working knowledge of audio/video/film technologies Skilled in use of Excel, project reporting tools (e.<br>g., Teamwork, JIRA), and dashboards Ability to analyze operator and machine performance data (e.<br>g., ORKA) Capable of owning and improving support department planning workflows.<br> Leadership &amp; Management Able to coach, mentor, and supervise both Production and Operations Managers Skilled in managing performance through regular reviews, feedback, and KPI setting Can lead disciplinary procedures, when necessary, with HR and executive support Leads on strategy and policy development for production and pre-sales processes Social &amp; Interpersonal Competencies Strong interpersonal and negotiation skills Excellent communicator (verbal and written); effective with both clients and internal stakeholders Promotes teamwork and cross-departmental cooperation (Sales, CSR, SOM, SLT) Service-focused mindset and customer-centric approach Engagement &amp; Mindset Demonstrates personal responsibility and ownership Highly proactive and self-starting Maintains rigor and precision in all operational matters Committed to continuous improvement and innovation.<br></span> </div>

Executive Assistant to C-Level Executives???? Location: Hurghada, Egypt???? Department: Executive Office???? Reports To: CEO and C-Level Executives About the Role Hwaidak Investments Group is seeking a highly professional, organized, and proactive Executive Assistant to provide comprehensive administrative and executive support to the Group's Executive Leadership Team. The successful candidate will act as a trusted partner to senior executives, ensuring the efficient management of schedules, communications, travel arrangements, executive priorities, and confidential business matters. This role requires exceptional organizational skills, discretion, attention to detail, and the ability to perform effectively within a dynamic and fast-paced business environment. Key Responsibilities Manage and coordinate calendars, appointments, meetings, and travel arrangements for C-Level Executives. Screen, prioritize, and manage incoming correspondence, emails, and communications. Prepare reports, presentations, executive briefings, meeting materials, and business correspondence. Organize and coordinate internal and external meetings, including agenda preparation, minute-taking, and follow-up on action items. Maintain strict confidentiality regarding sensitive business and personnel matters. Act as a liaison between the Executive Office and internal departments, business partners, stakeholders, and external parties. Monitor key projects, deadlines, and executive priorities to ensure timely follow-up and completion. Coordinate domestic and international travel arrangements, including visas, accommodation, transportation, and itineraries. Prepare expense reports and maintain accurate executive records and documentation. Conduct research and provide administrative support for strategic initiatives and special projects. Ensure the smooth day-to-day operation of the Executive Office. Qualifications & Requirements Bachelor's Degree in Business Administration, Management, Languages, or a related field. Minimum 5 years of experience supporting senior executives, preferably at CEO, COO, CFO, Board, or Executive Committee level. Excellent command of English and Arabic, both written and spoken. Advanced proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Strong business writing, communication, and presentation skills. Exceptional organizational and time-management abilities. Ability to manage multiple priorities and work independently under pressure. High level of professionalism, integrity, and discretion. Experience within hospitality, investment, corporate, or diversified business environments is an advantage. Core Competencies Executive Presence Confidentiality & Professional Judgment Planning & Organization Communication & Stakeholder Management Attention to Detail Problem Solving Initiative & Ownership Adaptability & Flexibility Time Management Relationship Building What We Offer Opportunity to work closely with senior leadership. Exposure to strategic business initiatives and executive decision-making. Professional growth within a diversified investment group. Competitive compensation and benefits package. How to Apply Interested candidates are invited to submit their CV, recent photograph, and salary expectations to Recruitment@hwaidakinvestments.com quoting "Executive Assistant" in the subject line.

Company: Fathy Ibrahim — a premium Egyptian gifting brand (jewelry, watches, perfumes), established 1928 Location: [october] Reports to: [CEO / COO] Team: Customer Service (via CS Supervisor), Fulfillment, Shipping, [Warehouse]About the Role We're looking for an E-commerce Operations Manager to lead and own all of our online operations — everything that happens after a customer places an order. You'll be responsible for fulfillment, shipping, customer service, and warehouse operations, making sure every order reaches the customer accurately, quickly, and in a way that reflects our premium brand. This is an operations leadership role. You'll manage team leaders and their teams, improve processes, control costs, and be accountable for the speed and quality of our entire e-commerce operation. Key Responsibilities Order Fulfillment Own the end-to-end order fulfillment process, from order received to dispatched Ensure orders are prepared accurately (correct item, quantity, SKU) and packaged to premium brand standards Reduce order preparation time and eliminate fulfillment errors Set and track fulfillment KPIs (order accuracy, preparation time, on-time dispatch) Shipping & Last-Mile Manage relationships with shipping companies [e.g. Ship Blu and others]Ensure fast, reliable delivery and monitor shipping performance Handle shipping issues, delays, and failed deliveries Control shipping costs and negotiate rates with carriers Track and improve delivery times and success rates Customer Service Oversee the customer service function (through the CS Supervisor) across all channels — Instagram, Whats App, Facebook, Tik Tok, Phone, Email, and Google/web reviews Ensure response time under 1 hour and case resolution within 24 hours Ensure a premium brand voice and high customer satisfaction Use customer feedback to drive operational improvements Warehouse & Inventory Oversee warehouse operations, organization, and stock accuracy Ensure inventory is correctly tracked and reconciled Coordinate with procurement on stock levels and replenishment Minimize stock discrepancies and losses Returns & Reverse Logistics Own the returns and exchange process end-to-end Ensure returns are handled quickly and tracked accurately Analyze return reasons and reduce return rates Team Leadership Lead and develop the operations team, including the CS Supervisor, fulfillment, shipping, and warehouse staff Set clear targets, monitor performance, and coach team leaders Build and improve processes, SOPs, and workflows across all functions Ensure smooth coordination between fulfillment, shipping, CS, and warehouse Reporting & Improvement Report on operational performance to management (weekly and monthly) Track key metrics across fulfillment, shipping, CS, and inventory Identify bottlenecks and continuously improve speed, cost, and quality Support the company's scaling — new stores, higher order volumes, and system upgrades [e.g. Odoo/ERP]Requirements[4–7]+ years of experience in e-commerce operations, fulfillment, logistics, or supply chain Proven experience leading and managing teams across operations functions Strong understanding of order fulfillment, shipping, and warehouse operations Experience managing shipping/courier relationships (last-mile delivery in Egypt) Experience with e-commerce platforms (Shopify preferred) and operations/ERP systems Strong analytical skills — comfortable with metrics, KPIs, and process improvement Excellent organizational and problem-solving skills Ability to work fast and manage multiple functions simultaneously[Bachelor's degree in a relevant field]Preferred Experience in premium/luxury retail or a brand-conscious environment Experience scaling operations during company growth Familiarity with ERP implementation (e.g. Odoo) What We Offer Competitive salary A leadership role with real ownership and impact The opportunity to build and scale operations for a growing premium brand

Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others. CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!<br>Job Description:<br>We are hiring a talented Operations Officer professional to join our team.<br>Responsibilities:Monitor and support day-to-day operational activities to ensure smooth and efficient workflows Handle transaction processing, clients’ accounts, and other operational tasks with high accuracy Ensure adherence to regulatory requirements, internal policies, and risk management procedures Assist in identifying process improvement opportunities to enhance operational efficiency Track operational data and performance metrics, highlighting discrepancies or areas for improvement Prepare periodic reports on operational performance, issues, and observations for the Group Chief Operating Officer Address and resolve operational issues and client-related concerns in a timely and professional manner Stay updated on internal processes, products, and services to ensure accurate execution of tasks<br>Requirements:Bachelor's degree in Business, Economics or any other related field (MBA is a plus)0-2 years of relevant experience in operations or a similar role Very good written and verbal communication skills<br>Why join CFI? We’re a fast-growing, multinational company Competitive salaries and benefits Work and learn with industry professions Supportive and collaborative environment Unlimited opportunities for growth and development

Head of Sales — Egypt Cairo | Permanent | Senior base salary + commission Reports to the Managing Director, G4S Egypt<br>About the opportunity G4S Egypt — part of Allied Universal, the world's largest security services company — is appointing a Head of Sales to own the commercial engine of the business. You will lead a team of four Account Executives, carry a personal target alongside the team target, and sit at the MD's table on every decision that touches revenue. This is a player-coach role. You will be in front of clients every week — not reviewing a dashboard from a desk.<br>What you will do Own the annual sales plan and the number for G4S Egypt — new logos, renewals, and growth in existing accounts Lead, coach, and performance-manage four Account Executives, including joint client visits and deal reviews Personally lead the largest and most complex pursuits — manned security, integrated solutions, and multi-site contracts Run the pipeline in Salesforce with discipline: stage hygiene, forecast accuracy, and weekly reviews the MD can rely on Build senior relationships across corporate, industrial, logistics, healthcare, and government-adjacent clients in Cairo and beyond Work with Operations and Finance on pricing, margin, and mobilisation so what you sell is what we can deliver Report to the MD on pipeline health, win/loss, and forecast — with the data, not a story<br>What we are looking for Eight or more years in B2B sales, with a clear record of winning new business — not only renewing it Three or more years running your own pipeline and forecasting in Salesforce Experience leading a sales team of three or more people with a combined target Background in services sold to businesses — security, facilities management, outsourcing, logistics, or business services. FMCG, retail, telco, pharma, and banking sales are a different motion and are unlikely to transfer Comfortable selling at MD, COO, and Procurement level, and comfortable being told no Fluent Arabic and professional English<br>Why G4S Egypt A package rebuilt for a genuine Head of Sales we know what this role pays in Cairo and we are paying it Uncapped commission on the deals that matter most Direct line to the MD and real authority over strategy, pricing, and team A global brand behind you when you walk into a room — and a global career map behind that A team of four in place. You are not starting from zero<br>To apply Apply through Linked In and answer the short screening questions. Shortlisted candidates complete a short online assessment we will contact you directly back through Linked In

Location: Cairo, Egypt (hybrid), with roughly 25% regional travel Entity: Zettasoft Egypt (https://www.zettasoft.com) Reports to: Managing Director, Zettasoft Egypt<br>About Zettasoft Egypt Zettasoft has been building software and advising technology leaders since 2007. Zettasoft Egypt, our Cairo office, serves the Middle East and North Africa with IT consulting, custom software development, and Odoo ERP implementation. For years, the same Cairo team has also designed and shipped production software for American clients, to US standards and on US timelines. Why This Role Exists Odoo built our reputation in the region, but it isn't the ceiling. The delivery muscle for much more is already here and already proven. AI enablement, custom application development, data analytics, cybersecurity operations, cloud management, and fractional CIO/CTO leadership have all been exercised for US clients for years. What we haven't done is sell that capability at scale to the region we sit in. The demand exists across Egypt and the Gulf, and we are barely touching it. We are hiring a Director of Business Development to change that and to build a regional pipeline that extends well beyond ERP implementation. What Zettasoft Egypt ultimately becomes in the region—the mix of consulting, engineering services, and products we lead with—is deliberately open. This role will help define it based on what the market buys. What You Will DoGenerate and own the pipeline• Build and execute a regional business development plan covering Egypt and priority Gulf markets (KSA, UAE, and selectively Qatar and Kuwait)• Identify which industries to go after (manufacturing, distribution and trading, education, retail, healthcare, financial services) and decide where our capability and their spending meet• Source new opportunities through direct outreach, referrals, industry events, and your own network. This role carries a number.• Qualify rigorously. We'd rather run three real deals well than twelve poorly. Expand the portfolio beyond Odoo• Position and sell the full Zettasoft catalogue: AI enablement and engineering, custom software development, data analytics and Power BI automation, cybersecurity strategy and operations, cloud and infrastructure management, and fractional CIO/CTO advisory• Translate technical capability into commercial language a CFO, COO, or business owner will act on• Lead with our strongest differentiator: a Cairo team with a US-client delivery track record, available to regional buyers without the cost or distance of a Western firm Find the software product this market needs• Listen for the problems that come up in deal after deal: the workarounds, the compliance burdens, the gaps between what Odoo does and what regional businesses need• Build the commercial case for the strongest of these: who buys it, what they pay today, and what a regional market is worth• Recruit design partners from your pipeline and existing accounts, and work with our product and engineering leadership to take a validated idea to first paying customers Recurring themes include Arabic-first AI applications, regional e-invoicing and regulatory compliance, and vertical extensions on top of Odoo. We are not committed to any direction yet; making the case is part of the job. Grow existing accounts• Map our Odoo and consulting clients for cross-sell and expansion opportunities• Build senior relationships that outlast individual projects and convert one-off implementations into multi-year engagements Build the partner ecosystem• Deepen our partnership with Odoo into a steady source of referred pipeline• Identify and develop new channel, reseller, and systems-integrator relationships across the region Run deals end to end• Lead every opportunity from first conversation through discovery, scoping, proposal, negotiation, and close• Work with our technical and management teams to turn a stated problem into a solution we can deliver; you bring the client context, they bring the architecture• Own pricing discipline and margin outcomes alongside the Managing Director• Maintain accurate forecasts and pipeline hygiene in our CRM, and hand off cleanly to delivery Inform strategy• Research where the market is going and recommend where Zettasoft should expand next: which countries, industries, and service lines deserve investment• Feed what you learn about competitors, pricing, and demand into our positioning, marketing, and event strategy<br>What Success Looks Like in Year One• A qualified pipeline built from scratch across at least two markets, with a repeatable outbound and referral motion• Signed engagements in at least two service lines outside Odoo implementation• A researched business case for one regional software product, with named design partners, strong enough for a build-or-not decision• Measurable revenue expansion within the existing client base• At least one partner or channel relationship generating referred opportunities• A clear recommendation on where to concentrate our commercial effort in year two<br>What You Bring Required• 8+ years in business development, enterprise sales, or client-facing consulting, with at least 4 years selling technology services (IT consulting, systems integration, custom development, managed services, or ERP) in the MENA region• A record of originating and closing new business you personally sourced• A solid technical foundation, from a computer science or engineering degree or equivalent hands-on experience: you can scope a custom software build, question an architecture, and speak fluently about cloud platforms, ERP systems, data and analytics, and modern AI without an engineer beside you• Credibility with owners, CFOs, and COOs, and comfort being the most senior person in the room representing us• Fluency in the region: you know how buying decisions get made in Egypt and the Gulf, and you have relationships worth leveraging• Strong written and spoken English and Arabic• Comfort with ambiguity and an appetite for building the function rather than inheriting one• Willingness to travel regionally, roughly 25% of the time Strongly preferred• Earlier hands-on experience as a solutions architect, presales engineer, developer, or technical consultant• Experience selling into Gulf markets from Egypt, or an existing network of buyers and partners there• Background in a consultancy, systems integrator, or software services firm rather than pure product sales• Familiarity with Odoo, Microsoft Dynamics, or comparable ERP ecosystems• Exposure to selling AI, data and analytics, or cybersecurity services• Experience building partner or channel programs• Experience taking a software product to market, whether as early-stage Saa S, a new product line inside a services firm, or your own venture<br>What We Offer• Competitive compensation package• Direct access to senior leadership in Cairo and the US• A proven delivery organization behind everything you sell, plus an established regional client list to build from• Ownership of the regional commercial strategy, and the budget and authority to build a team as the pipeline earns it• A path into product: if you find the opportunity and make the case, you will help build and lead it• Hybrid working from our Cairo office• Investment in continuous learning, including partner certifications

Location: Cairo, Egypt (hybrid), with roughly 25% regional travel Entity: Zettasoft Egypt (https://www.zettasoft.com) Reports to: Managing Director, Zettasoft Egypt<br>About Zettasoft Egypt Zettasoft has been building software and advising technology leaders since 2007. Zettasoft Egypt, our Cairo office, serves the Middle East and North Africa with IT consulting, custom software development, and Odoo ERP implementation. For years, the same Cairo team has also designed and shipped production software for American clients, to US standards and on US timelines. Why This Role Exists Odoo built our reputation in the region, but it isn't the ceiling. The delivery muscle for much more is already here and already proven. AI enablement, custom application development, data analytics, cybersecurity operations, cloud management, and fractional CIO/CTO leadership have all been exercised for US clients for years. What we haven't done is sell that capability at scale to the region we sit in. The demand exists across Egypt and the Gulf, and we are barely touching it. We are hiring a Director of Business Development to change that and to build a regional pipeline that extends well beyond ERP implementation. What Zettasoft Egypt ultimately becomes in the region—the mix of consulting, engineering services, and products we lead with—is deliberately open. This role will help define it based on what the market buys. What You Will DoGenerate and own the pipeline• Build and execute a regional business development plan covering Egypt and priority Gulf markets (KSA, UAE, and selectively Qatar and Kuwait)• Identify which industries to go after (manufacturing, distribution and trading, education, retail, healthcare, financial services) and decide where our capability and their spending meet• Source new opportunities through direct outreach, referrals, industry events, and your own network. This role carries a number.• Qualify rigorously. We'd rather run three real deals well than twelve poorly. Expand the portfolio beyond Odoo• Position and sell the full Zettasoft catalogue: AI enablement and engineering, custom software development, data analytics and Power BI automation, cybersecurity strategy and operations, cloud and infrastructure management, and fractional CIO/CTO advisory• Translate technical capability into commercial language a CFO, COO, or business owner will act on• Lead with our strongest differentiator: a Cairo team with a US-client delivery track record, available to regional buyers without the cost or distance of a Western firm Find the software product this market needs• Listen for the problems that come up in deal after deal: the workarounds, the compliance burdens, the gaps between what Odoo does and what regional businesses need• Build the commercial case for the strongest of these: who buys it, what they pay today, and what a regional market is worth• Recruit design partners from your pipeline and existing accounts, and work with our product and engineering leadership to take a validated idea to first paying customers Recurring themes include Arabic-first AI applications, regional e-invoicing and regulatory compliance, and vertical extensions on top of Odoo. We are not committed to any direction yet; making the case is part of the job. Grow existing accounts• Map our Odoo and consulting clients for cross-sell and expansion opportunities• Build senior relationships that outlast individual projects and convert one-off implementations into multi-year engagements Build the partner ecosystem• Deepen our partnership with Odoo into a steady source of referred pipeline• Identify and develop new channel, reseller, and systems-integrator relationships across the region Run deals end to end• Lead every opportunity from first conversation through discovery, scoping, proposal, negotiation, and close• Work with our technical and management teams to turn a stated problem into a solution we can deliver; you bring the client context, they bring the architecture• Own pricing discipline and margin outcomes alongside the Managing Director• Maintain accurate forecasts and pipeline hygiene in our CRM, and hand off cleanly to delivery Inform strategy• Research where the market is going and recommend where Zettasoft should expand next: which countries, industries, and service lines deserve investment• Feed what you learn about competitors, pricing, and demand into our positioning, marketing, and event strategy<br>What Success Looks Like in Year One• A qualified pipeline built from scratch across at least two markets, with a repeatable outbound and referral motion• Signed engagements in at least two service lines outside Odoo implementation• A researched business case for one regional software product, with named design partners, strong enough for a build-or-not decision• Measurable revenue expansion within the existing client base• At least one partner or channel relationship generating referred opportunities• A clear recommendation on where to concentrate our commercial effort in year two<br>What You Bring Required• 8+ years in business development, enterprise sales, or client-facing consulting, with at least 4 years selling technology services (IT consulting, systems integration, custom development, managed services, or ERP) in the MENA region• A record of originating and closing new business you personally sourced• A solid technical foundation, from a computer science or engineering degree or equivalent hands-on experience: you can scope a custom software build, question an architecture, and speak fluently about cloud platforms, ERP systems, data and analytics, and modern AI without an engineer beside you• Credibility with owners, CFOs, and COOs, and comfort being the most senior person in the room representing us• Fluency in the region: you know how buying decisions get made in Egypt and the Gulf, and you have relationships worth leveraging• Strong written and spoken English and Arabic• Comfort with ambiguity and an appetite for building the function rather than inheriting one• Willingness to travel regionally, roughly 25% of the time Strongly preferred• Earlier hands-on experience as a solutions architect, presales engineer, developer, or technical consultant• Experience selling into Gulf markets from Egypt, or an existing network of buyers and partners there• Background in a consultancy, systems integrator, or software services firm rather than pure product sales• Familiarity with Odoo, Microsoft Dynamics, or comparable ERP ecosystems• Exposure to selling AI, data and analytics, or cybersecurity services• Experience building partner or channel programs• Experience taking a software product to market, whether as early-stage Saa S, a new product line inside a services firm, or your own venture<br>What We Offer• Competitive compensation package• Direct access to senior leadership in Cairo and the US• A proven delivery organization behind everything you sell, plus an established regional client list to build from• Ownership of the regional commercial strategy, and the budget and authority to build a team as the pipeline earns it• A path into product: if you find the opportunity and make the case, you will help build and lead it• Hybrid working from our Cairo office• Investment in continuous learning, including partner certifications

Role Overview The CRM & Lifecycle Marketing Lead is responsible for developing and executing Explore TECH’s customer engagement, retention, and growth strategy across both buyer and vendor audiences. The role oversees the entire customer journey, from acquisition and onboarding through engagement, conversion, retention, and reactivation—across both buyer and vendor audiences. Leveraging CRM, automation, personalization, and data-driven marketing, the role is responsible for creating and optimizing customer journeys across all touchpoints to ensure the right message reaches the right audience at the right time, delivering meaningful customer experiences at scale and driving engagement, adoption, retention, and growth. Success is achieved through measurable improvements in customer acquisition, activation, retention, engagement, campaign performance, and lifetime value, supported by robust reporting, continuous optimization, and the effective utilization of CRM technologies and marketing automation tools.<br> Core Competencies & Technical Skills:Proficiency in CRM software and tools (e.g., Salesforce, Hub Spot, Sugar, Microsoft Dynamics). Strong analytical skills with experience in data analysis tools (e.g., Google Analytics, Tableau). Knowledge of marketing automation platforms (e.g., Mailchimp, Marketo, Eloqua). Experience with email marketing tools (e.g., Mailchimp, Constant Contact). Understanding of data privacy and compliance regulations (e.g., GDPR, CCPA). Previous Professional Experience:At least 5 years of experience in marketing with a strong focus on CRM, customer retention, and lifecycle marketing. Proven track record in developing and implementing successful CRM strategies and lifecycle marketing campaigns that have driven customer acquisition, retention, and growth. Experience with A/B testing, data analysis, and reporting on campaign effectiveness. Previous experience in managing email marketing campaigns, including segmentation, personalization, and automation. Familiarity with customer segmentation and targeting strategies Personality Traits & Skills:Excellent communication skills, both verbal and written, with the ability to craft compelling messages for different segments of the customer base. Strong project management skills with the ability to lead cross-functional teams and manage multiple projects simultaneously. Strategic thinker with a customer-centric approach and problem-solving skills Data-driven decision-maker with a focus on measurable outcomes. Strong customer focus and the ability to understand customer needs and behaviours. Team player who can collaborate effectively with different departments, including sales, marketing, content, product, and customer service. Innovative and always looking for new ways to engage customers and improve their experience. Detail-oriented with a focus on delivering high-quality work. Ability to work in a fast-paced environment of a start-up and adapt to changing business needs. Strong ability to self-motivate & stay focused without direct supervision, maintaining productivity in a remote setting. Excellent time management skills, with the ability to prioritize tasks & manage own schedule. Responsibilities & Key Activities (Job description) Strategy Development: Develop and execute the CRM and lifecycle marketing strategy, aligning it with the company's broader marketing and business goals. Customer Segmentation: Analyze customer data to segment the customer base according to various criteria such as demographics, behavior, and purchase history for each of the customer groups; Buyers& Vendors Buyer Engagement: creating awareness of the platform value proposition, enhancing the user experience, improving search and discovery features, and using personalized recommendations to keep buyers engaged and returning to the marketplace. Transaction Management: Oversee automated transactional communications, such as order confirmations, renewals and payment reminders and automated messaging. Seller (Vendor) Performance: Oversee vendor performance communications and feedback, ensuring clear, consistent messaging and working closely with the relevant internal teams to support vendor engagement and continuous improvement. Lifecycle Marketing: Create and manage customer lifecycle campaigns that cater to various stages of the customer journey, including onboarding, engagement, conversion, retention, and reactivation. Email Marketing: Plan, design, and execute email marketing campaigns that deliver relevant content and offers to the 2 types of customer segment groups. This includes crafting compelling subject lines, copy, and visuals to drive engagement in collaboration with content and creative design team, always following company visual standard guidelines (VSG) and Tone of Voice (ToV) Personalization: Implement personalized marketing strategies that utilize customer data to deliver tailored experiences, such as personalized product recommendations and content suggestions. Automation: Utilize marketing automation tools to set up automated workflows, trigger-based emails, and other communication sequences that respond to customer behavior and actions. Acquisition Strategies: Devise strategies for users’ acquisition and acquiring new customers; both buyers and sellers. The CRM and Lifecycle Marketing Lead may need to devise strategies for user acquisition. Data Analysis: Monitor and analyze customer data and campaign performance metrics to assess the effectiveness of marketing efforts. Use insights to optimize strategies & improve results. A/B Testing: Conduct A/B tests on various elements of campaigns, such as subject lines, content, and visuals, to identify the most effective strategies for increasing open rates, click-through rates, and conversions. Content Creation: Create engaging and relevant content for the various stages of the customer journey, utilizing AI-powered tools and available technologies to efficiently produce high-quality marketing content Customer Feedback: Gather and analyze customer feedback to identify pain points, preferences, and areas for improvement. Use this feedback to refine marketing strategies and improve customer experience. Compliance: Ensure that all communications and marketing activities adhere to relevant data protection and privacy regulations (Explore TECH is GDPR Compliant) Technology Utilization: Stay updated on the latest Suite CRM updates to ensure the company is utilizing & optimizing the use of integrated CRM. Reporting and Insights: Create the reports and analytics standards that are needed to monitor performance. Prepare daily, weekly, and monthly reports on campaign performance, customer engagement metrics, and ROI to share with various stakeholders and leadership. Define, suggest, and agree with management on the reporting standards, frequency as per each stakeholder group. Leadership and Training: Lead the resources currently available as well as future CRM team & support professionals, providing guidance, mentorship, and training to ensure the team's effectiveness and growth. Administration: Ensure accurate and detailed documentation as per company Admin standards and maintain structured filling in company’s shared drives (G-Suite) Language: Explore TECH is bi-lingual and all customer communication need to be in either or both languages depending on customer preference and language of choice Localization & Arabic Content review: Support where and when needed in Arabic copy review as well as localization of content needed for the various marketing communication. Key Performance Indicator Customer Growth & Retention (Reviewed Monthly & Quarterly): Buyer and vendor acquisition, activation, engagement, retention, and reactivation. Campaign Performance (Reviewed Weekly & Monthly): Open rate, click-through rate (CTR), conversion rate, unsubscribe rate and continuous campaign optimization. CRM & Automation (Reviewed Weekly & Monthly): Successful delivery of lifecycle journeys, CRM data quality, workflow reliability, and automation efficiency. Business Impact (Reviewed Monthly & Quarterly): Timely reporting, actionable insights, measurable performance improvements, and contribution to business objectives. Operational Excellence (Reviewed Monthly): On-time campaign delivery, compliance with Explore TECH's Visual Standard Guidelines (VSG) and Tone of Voice (ToV), documentation quality, and effective cross-functional collaboration.<br>CANDIDATE PROFILEReporting to: Chief Operating Officer Location: REMOTE – Egypt as a Priority Expected Joining Date: ASAP Age Preference: 27–40 years Educational Background: Graduate in marketing, communication, or business administration. Certification in CRM (Hub Spot, salesforce, Sugar... etc) Certification in digital marketing (google analytics) Languages/s: English as a must – Arabic (good to have)

Role Overview The CRM & Lifecycle Marketing Lead is responsible for developing and executing Explore TECH’s customer engagement, retention, and growth strategy across both buyer and vendor audiences. The role oversees the entire customer journey, from acquisition and onboarding through engagement, conversion, retention, and reactivation—across both buyer and vendor audiences. Leveraging CRM, automation, personalization, and data-driven marketing, the role is responsible for creating and optimizing customer journeys across all touchpoints to ensure the right message reaches the right audience at the right time, delivering meaningful customer experiences at scale and driving engagement, adoption, retention, and growth. Success is achieved through measurable improvements in customer acquisition, activation, retention, engagement, campaign performance, and lifetime value, supported by robust reporting, continuous optimization, and the effective utilization of CRM technologies and marketing automation tools.<br> Core Competencies & Technical Skills:Proficiency in CRM software and tools (e.g., Salesforce, Hub Spot, Sugar, Microsoft Dynamics). Strong analytical skills with experience in data analysis tools (e.g., Google Analytics, Tableau). Knowledge of marketing automation platforms (e.g., Mailchimp, Marketo, Eloqua). Experience with email marketing tools (e.g., Mailchimp, Constant Contact). Understanding of data privacy and compliance regulations (e.g., GDPR, CCPA). Previous Professional Experience:At least 5 years of experience in marketing with a strong focus on CRM, customer retention, and lifecycle marketing. Proven track record in developing and implementing successful CRM strategies and lifecycle marketing campaigns that have driven customer acquisition, retention, and growth. Experience with A/B testing, data analysis, and reporting on campaign effectiveness. Previous experience in managing email marketing campaigns, including segmentation, personalization, and automation. Familiarity with customer segmentation and targeting strategies Personality Traits & Skills:Excellent communication skills, both verbal and written, with the ability to craft compelling messages for different segments of the customer base. Strong project management skills with the ability to lead cross-functional teams and manage multiple projects simultaneously. Strategic thinker with a customer-centric approach and problem-solving skills Data-driven decision-maker with a focus on measurable outcomes. Strong customer focus and the ability to understand customer needs and behaviours. Team player who can collaborate effectively with different departments, including sales, marketing, content, product, and customer service. Innovative and always looking for new ways to engage customers and improve their experience. Detail-oriented with a focus on delivering high-quality work. Ability to work in a fast-paced environment of a start-up and adapt to changing business needs. Strong ability to self-motivate & stay focused without direct supervision, maintaining productivity in a remote setting. Excellent time management skills, with the ability to prioritize tasks & manage own schedule. Responsibilities & Key Activities (Job description) Strategy Development: Develop and execute the CRM and lifecycle marketing strategy, aligning it with the company's broader marketing and business goals. Customer Segmentation: Analyze customer data to segment the customer base according to various criteria such as demographics, behavior, and purchase history for each of the customer groups; Buyers& Vendors Buyer Engagement: creating awareness of the platform value proposition, enhancing the user experience, improving search and discovery features, and using personalized recommendations to keep buyers engaged and returning to the marketplace. Transaction Management: Oversee automated transactional communications, such as order confirmations, renewals and payment reminders and automated messaging. Seller (Vendor) Performance: Oversee vendor performance communications and feedback, ensuring clear, consistent messaging and working closely with the relevant internal teams to support vendor engagement and continuous improvement. Lifecycle Marketing: Create and manage customer lifecycle campaigns that cater to various stages of the customer journey, including onboarding, engagement, conversion, retention, and reactivation. Email Marketing: Plan, design, and execute email marketing campaigns that deliver relevant content and offers to the 2 types of customer segment groups. This includes crafting compelling subject lines, copy, and visuals to drive engagement in collaboration with content and creative design team, always following company visual standard guidelines (VSG) and Tone of Voice (ToV) Personalization: Implement personalized marketing strategies that utilize customer data to deliver tailored experiences, such as personalized product recommendations and content suggestions. Automation: Utilize marketing automation tools to set up automated workflows, trigger-based emails, and other communication sequences that respond to customer behavior and actions. Acquisition Strategies: Devise strategies for users’ acquisition and acquiring new customers; both buyers and sellers. The CRM and Lifecycle Marketing Lead may need to devise strategies for user acquisition. Data Analysis: Monitor and analyze customer data and campaign performance metrics to assess the effectiveness of marketing efforts. Use insights to optimize strategies & improve results. A/B Testing: Conduct A/B tests on various elements of campaigns, such as subject lines, content, and visuals, to identify the most effective strategies for increasing open rates, click-through rates, and conversions. Content Creation: Create engaging and relevant content for the various stages of the customer journey, utilizing AI-powered tools and available technologies to efficiently produce high-quality marketing content Customer Feedback: Gather and analyze customer feedback to identify pain points, preferences, and areas for improvement. Use this feedback to refine marketing strategies and improve customer experience. Compliance: Ensure that all communications and marketing activities adhere to relevant data protection and privacy regulations (Explore TECH is GDPR Compliant) Technology Utilization: Stay updated on the latest Suite CRM updates to ensure the company is utilizing & optimizing the use of integrated CRM. Reporting and Insights: Create the reports and analytics standards that are needed to monitor performance. Prepare daily, weekly, and monthly reports on campaign performance, customer engagement metrics, and ROI to share with various stakeholders and leadership. Define, suggest, and agree with management on the reporting standards, frequency as per each stakeholder group. Leadership and Training: Lead the resources currently available as well as future CRM team & support professionals, providing guidance, mentorship, and training to ensure the team's effectiveness and growth. Administration: Ensure accurate and detailed documentation as per company Admin standards and maintain structured filling in company’s shared drives (G-Suite) Language: Explore TECH is bi-lingual and all customer communication need to be in either or both languages depending on customer preference and language of choice Localization & Arabic Content review: Support where and when needed in Arabic copy review as well as localization of content needed for the various marketing communication. Key Performance Indicator Customer Growth & Retention (Reviewed Monthly & Quarterly): Buyer and vendor acquisition, activation, engagement, retention, and reactivation. Campaign Performance (Reviewed Weekly & Monthly): Open rate, click-through rate (CTR), conversion rate, unsubscribe rate and continuous campaign optimization. CRM & Automation (Reviewed Weekly & Monthly): Successful delivery of lifecycle journeys, CRM data quality, workflow reliability, and automation efficiency. Business Impact (Reviewed Monthly & Quarterly): Timely reporting, actionable insights, measurable performance improvements, and contribution to business objectives. Operational Excellence (Reviewed Monthly): On-time campaign delivery, compliance with Explore TECH's Visual Standard Guidelines (VSG) and Tone of Voice (ToV), documentation quality, and effective cross-functional collaboration.<br>CANDIDATE PROFILEReporting to: Chief Operating Officer Location: REMOTE – Egypt as a Priority Expected Joining Date: ASAP Age Preference: 27–40 years Educational Background: Graduate in marketing, communication, or business administration. Certification in CRM (Hub Spot, salesforce, Sugar... etc) Certification in digital marketing (google analytics) Languages/s: English as a must – Arabic (good to have)

مطلوب مديرتشغيل مصنع / مدير إنتاجالموقع: العاشر من رمضان المجال: صناعيتعلن شركة صناعية كبرى عن حاجتها إلى مدير تشغيل مصنع / مدير إنتاج لقيادة العمليات التشغيلية والإنتاجية بالمصنع، وضمان تحقيق المستهدفات الإنتاجية بأعلى مستويات الجودة والكفاءة.المهام الرئيسية:الإشراف على وإدارة العمليات اليومية للمصنع. تحقيق الخطط والأهداف الإنتاجية مع الالتزام بمعايير الجودة والسلامة. قيادة فرق العمل وتطوير الأداء ورفع معدلات الإنتاجية. متابعة مؤشرات الأداء وتحسين كفاءة التشغيل وتقليل الفاقد. التنسيق مع الإدارات المختلفة لضمان انسيابية العمليات التشغيلية. تطبيق مبادرات التحسين المستمر وتطوير بيئة العمل. وضع سياسات لتحسين التكلفة والجودة والاداء للشركةالشروط:· مؤهل جامعي مناسب (لا يشترط الحصول على بكالوريوس هندسة).· خبرة من 10 إلى 12 سنة كحد أقصى في المجال الصناعي.· خبرة سابقة في منصب مدير تشغيل مصنع أو مدير إنتاج أو منصب قيادي مشابه.· مهارات قوية في القيادة وإدارة الفرق واتخاذ القرار.· إجادة استخدام برامج Microsoft Office ERP &يفضل أن يكون المتقدم قد تدرج وظيفياً داخل المصانع ووصل إلى المناصب القيادية من خلال الخبرة العملية والإنجازات التشغيلية، وليس بالضرورة من خلال الخلفية الهندسية.--------------------------------------------------------------------------------------------------------------------<br>Factory Operation Manager / Production Manager???? Location: 10th of Ramadan City ???? Industry: Manufacturing A leading manufacturing company is seeking a Plant Operations Manager / Production Manager to lead the plant's operational and production activities and ensure the achievement of production targets with the highest levels of quality and efficiency. Key Responsibilities:Supervise and manage the daily operations of the plant. Achieve production plans and targets while complying with quality and safety standards. Lead work teams, develop performance, and improve productivity levels. Monitor performance indicators and enhance operational efficiency while reducing waste. Coordinate with different departments to ensure smooth operational processes. Implement continuous improvement initiatives and develop the work environment. Develop policies to improve the company's cost, quality, and overall performance. Requirements:Relevant university degree (a Bachelor's degree in Engineering is not required). 10 to 12 years of experience maximum in the manufacturing industry. Previous experience as a Plant Operations Manager, Production Manager, or a similar leadership role. Strong leadership, team management, and decision-making skills. Proficiency in Microsoft Office and ERP systems. Preferred:Candidates who have progressed through manufacturing roles and reached leadership positions through practical experience and operational achievements, rather than necessarily through an engineering background.

<p>Envision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!</p><p><strong>THE ROLE</strong></p><p>You run the operation that keeps financial crime out of the bank. The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead, and where the line sits between what your team clears and what goes to Compliance is yours to hold.</p><p><strong>WHAT YOU LL DO</strong></p><ul><li>Manage and develop the L1 fincrime operations analyst team</li><li>Oversee CDD and EDD workflows, holding the quality and completeness of every check</li><li>Own the escalation framework for flagged cases to Compliance, and hold the line on where operations ends and Compliance decides</li><li>Monitor transaction monitoring alert triage and the quality of its outcomes</li><li>Keep every fincrime process aligned to regulatory requirements and internal policy, and report operational performance to the Fraud and Fincrime Operations Director</li><li>Serve as the operational liaison to Compliance, and work with them on process and policy improvement</li></ul><p><strong>WHAT WE RE LOOKING FOR</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li></ul><p><strong>YOU LL THRIVE HERE IF YOU</strong></p><ul><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>6 to 10 years in AML or finCrime operations, compliance or KYC within a bank or fintech</li><li>Strong knowledge of CDD and EDD requirements, transaction monitoring and AML red flags</li><li>Proven experience managing or leading operations teams in a regulated environment</li><li>A deep understanding of case escalation protocols and the boundary of Compliance decisions</li><li>Familiarity with finCrime technology platforms and alert management tools</li><li>You know exactly where operations end and a Compliance decision begins, and you never blur it</li><li>You d rather escalate a borderline case than let it pass because the queue is full</li><li>You treat a CDD or EDD file as evidence, complete or not done</li><li>You can turn a pattern of alerts into a process change, not just a clear queue</li></ul>