Management Information Systems in Egypt
29348 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >About this Role</span></p><p>We are seeking an experienced Infrastructure System Engineer to manage and optimise Active Directory and Entra ID services within a large-scale enterprise environment. This role focuses on ensuring service reliability, resolving complex technical issues through root cause analysis, supporting project delivery, and driving continuous service improvements while collaborating with cross-functional teams and stakeholders.</p><p>What you ll do</p><ul><li>Manage and oversee Office IT infrastructure services, particularly Active Directory and Entra ID environments.</li><li>Coordinate, assess, and implement change requests to ensure service stability and continuous improvement.</li><li>Investigate incidents, perform root cause analysis (RCA), and provide long-term solutions.</li><li>Act as a technical escalation point for service desks and specialist teams.</li><li>Monitor service performance, availability, and quality against agreed standards.</li><li>Contribute to project planning and execution, providing operational and technical assessments.</li><li>Develop scripts and automation solutions to enhance efficiency and reduce manual work.</li><li>Maintain and update technical documentation, operational guides, and user instructions.</li><li>Support capacity planning and reporting to ensure future scalability.</li><li>Drive Continuous Service Improvement (CSI) initiatives and support service review meetings.</li></ul><p>Who you are</p><ul><li>Degree in Engineering, Computer Science, or a related field.</li><li>Proven experience working with Entra ID, including SSO integrations, conditional access, MFA, and modern authentication protocols.</li><li>Strong knowledge of Azure administration and Active Directory environments.</li><li>Experience in Windows Server environments and system integration.</li><li>Hands-on experience with PowerShell scripting and data reporting tools such as Power BI.</li><li>Familiarity with user lifecycle management and provisioning processes.</li><li>Understanding of ITIL practices and Agile methodologies.</li><li>Strong analytical and problem-solving capabilities with a structured approach to troubleshooting.</li><li>Effective communication and collaboration skills with the ability to engage stakeholders.</li><li>Ability to work in complex, high-availability environments with a focus on service quality.</li></ul><p>Not a perfect fit?</p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you</p><ul><li>Opportunity to work within a global technology environment supporting critical infrastructure services.</li><li>Exposure to large-scale enterprise systems and modern identity technologies.</li><li>A collaborative and supportive team culture focused on continuous improvement.</li><li>Involvement in strategic projects and transformation initiatives.</li><li>Professional growth through hands-on experience with cutting-edge tools and platforms.</li></ul><p>What skills you will learn</p><ul><li>Advanced identity and access management using Entra ID and modern authentication technologies.</li><li>Automation and scripting techniques to optimise infrastructure operations.</li><li>Service management practices aligned with ITIL frameworks.</li><li>Stakeholder engagement and cross-functional collaboration in a global environment.</li><li>Performance monitoring, reporting, and continuous service improvement methodologies.</li></ul><p>VOIS Equal Opportunity Employer Commitment</p><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Engineering, Computer Science, or a related field.</p><p>Proven experience working with Entra ID, including SSO integrations, conditional access, MFA, and modern authentication protocols.</p><p>Strong knowledge of Azure administration and Active Directory environments.</p><p>Experience in Windows Server environments and system integration.</p><p>Hands-on experience with PowerShell scripting and data reporting tools such as Power BI.</p><p>Familiarity with user lifecycle management and provisioning processes.</p><p>Understanding of ITIL practices and Agile methodologies.</p><p>Strong analytical and problem-solving capabilities with a structured approach to troubleshooting.</p><p>Effective communication and collaboration skills with the ability to engage stakeholders.</p><p>Ability to work in complex, high-availability environments with a focus on service quality.</p><p></p></section>
<p><h4>Job summary</h4>
<p>Contributes advanced knowledge and skill in management information services (MIS) technology and general hospitality business knowledge to support cluster and technology objectives. This position is responsible for assisting hotel management with MIS technology planning, decision-making, implementation, and maintenance. The position may direct the work of hotel or technicians and interfaces with vendors, owners, executive committee, and hotel staff.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in information technology, computer science, or related major; 4 years experience in information technology, computer science, or related professional area. OR</li>
<li>4-year bachelor's degree from an accredited university in information technology, computer science, or related major; certified trainer; 2 years experience in information technology, computer science, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing MIS technology projects</strong></p>
<ul>
<li>Creates and maintains MIS technology plans.</li>
<li>Coordinates and implements communications for all new MIS applications/system installations and problem resolution.</li>
<li>Provides project support for new MIS roll-outs/implementations.</li>
<li>Leads project work as needed.</li>
<li>Provides end-user support to hotel staff and business center.</li>
<li>Writes proposals, analyses, projects, or cost-models.</li>
<li>Provides timely, accurate, and detailed status reports as requested.</li>
</ul>
<p><strong>Providing MIS technical systems support and consultation</strong></p>
<ul>
<li>Evaluates and makes recommendations regarding technology/asset life-cycles.</li>
<li>Foresees, identifies, and ensures resolution of MIS system(s) performance problems.</li>
<li>Certifies software applications for use at properties.</li>
<li>Consults with properties on all aspects of information technology.</li>
<li>Executes property disaster recovery and business continuity as it relates to technology.</li>
<li>Responsible for property compliance with appropriate company policy and information security manual and takes action to address deficiencies.</li>
<li>Determines solutions and implements per cluster SOPs.</li>
<li>Ensures periodic inventories of applications and hardware are conducted and the results are reported to property management.</li>
<li>Reviews vendor proposals and selects appropriate vendor for local technologies/hardware.</li>
<li>Ensures compliance to technology-related vendor contracts.</li>
<li>Ensures properties are securing and maintaining technology assets in accordance with company policies and standards.</li>
<li>Uses knowledge to solve support issues and train/develop junior employees.</li>
<li>Manages information technology security compliance and ensures proper implementation of security measures.</li>
<li>Manages reporting and compliance efforts for assigned area.</li>
<li>Creates and maintains secure server environment.</li>
<li>Performs server backups and routine/non-routine preventative maintenance.</li>
<li>Ensures that adequate bandwidth exists and that circuits are secured.</li>
<li>Communicates and ensures implementation of information technology standards and best practices.</li>
<li>Provides exceptional customer service.</li>
</ul>
<p><strong>Forecasting and complying within budgets</strong></p>
<ul>
<li>Ensures that property management have realistically budgeted and prioritized department operating budgets based on anticipated information technology projects and property support/needs requirements.</li>
<li>Possesses in-depth understanding of the financial dynamics of property operations and applies knowledge/judgment to assist management in achieving technology-related goals.</li>
<li>Provides guidance to and assists properties in reviewing operating statements; researches and resolves discrepancies in technology charges.</li>
<li>Advises and ensures that property management has adequately addressed technology needs in short- and long-term planning.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Maintains direct responsibility for area system managers and their teams.</li>
<li>Provides work direction to property-based systems technicians and managers.</li>
<li>Responsible for hiring, training, development, compensation, performance management of direct reports and team. Additionally, provides input and guidance to property management for their systems managers/technicians (hiring, performance, development needs).</li>
<li>Accountable for coverage models and scheduling of team to ensure adequate cluster technology support.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests.</p>
<p>If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<p>Manage and maintain IT infrastructure including servers, storage systems, virtualization platforms (VMware vSphere), network equipment, and end-user devices to ensure reliable operations.</p><br><p>Administer Microsoft Active Directory, Group Policies, DNS, DHCP, File Services, and Microsoft 365 services to support organizational IT needs.</p><br><p>Monitor system performance, availability, backups, and security events; implement and maintain cybersecurity best practices, endpoint protection, and access management controls to ensure business continuity.</p><br><p>Install, configure, and troubleshoot network equipment including switches, wireless networks, and IP telephony solutions to maintain seamless connectivity.</p><br><p>Coordinate and execute backup procedures, disaster recovery protocols, and business continuity initiatives to protect critical business operations.</p><br><p>Support and manage cloud-based services and hybrid infrastructure environments while managing incidents, service requests, and problem resolution through IT Service Management (ITSM) processes.</p><br><p>Develop and maintain technical documentation, operational procedures, and knowledge base articles; prepare regular reports on system health, infrastructure status, asset management, and operational KPIs; participate in IT projects, infrastructure upgrades, system implementations, and process improvement initiatives; and provide technical guidance and training to end-users as required.</p><br><br><br>Qualifications and Experience<ul><li>Bachelor's Degree in Computer Engineering, Computer Science or Information Technology.</li><li>+3 years of experience in IT Infrastructure, IT Operations, or System Administration. </li><li>Strong expertise in IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 Administration, VMware vSphere, storage systems, and backup solutions.</li><li>Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing, Switching, Wireless Networks) with hands-on experience in Cisco networking equipment, IP Telephony systems, and cloud technologies such as Microsoft Azure.</li><li>Excellent troubleshooting, analytical, and problem-solving capabilities with knowledge of ITSM frameworks and ITIL best practices.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position: Project Lead / Technical Lead Safety-Critical Embedded Systems (eInfochips)</p><p>Role Overview We are looking for a Project Lead / Technical Lead to lead the development of safety-critical embedded products involving both Embedded Software and Hardware . The candidate will be responsible for coordinating technical activities, guiding the engineering team, and ensuring that product development follows structured engineering processes aligned with the V-model and applicable functional safety standards such as IEC 61508 and ISO 26262 . The ideal candidate should combine strong technical leadership with solid project management practices, and should be capable of managing requirements, design, implementation, verification, validation, risk management, and compliance activities across the full product development lifecycle.</p><p>Key Responsibilities</p><ul><li>Lead the technical execution of embedded software and hardware development projects.</li><li>Manage and coordinate cross-functional engineering teams including software, hardware, testing, safety, quality, and system engineering.</li><li>Ensure product development follows the V-model lifecycle , including requirements, architecture, design, implementation, integration, verification, and validation.</li><li>Support the definition, review, and traceability of system, hardware, and software requirements.</li><li>Ensure compliance with functional safety standards such as IEC 61508 and/or ISO 26262 .</li><li>Coordinate safety-related activities including safety planning, hazard/risk analysis support, safety requirements, technical safety concept, verification, validation, and safety case preparation.</li><li>Review software and hardware architecture with respect to safety, reliability, testability, maintainability, and compliance.</li><li>Drive project planning, task estimation, progress tracking, risk management, issue resolution, and milestone delivery.</li><li>Ensure proper documentation, configuration management, change management, and requirements traceability.</li><li>Support technical reviews, design reviews, code reviews, test reviews, and safety reviews.</li><li>Interface with customers, internal stakeholders, suppliers, and assessment/audit teams when needed.</li><li>Identify project risks and technical gaps early and define mitigation actions.</li><li>Promote engineering best practices, process compliance, and continuous improvement within the team.</li></ul><p>Required Qualifications</p><ul><li>Bachelor s degree in Electrical Engineering, Electronics, Computer Engineering, Mechatronics, or a related field.</li><li>Strong experience in embedded systems product development.</li><li>Good understanding of both Embedded Software and Embedded Hardware development lifecycles.</li><li>Practical knowledge of the V-model for system, hardware, and software development.</li><li>Awareness of functional safety development according to IEC 61508 and/or ISO 26262 .</li><li>Experience with requirements management, architecture design, verification, validation, and traceability.</li><li>Strong project management skills including planning, scheduling, risk management, issue tracking, and stakeholder communication.</li><li>Ability to lead technical discussions and make balanced decisions considering cost, quality, safety, timing, and technical constraints.</li><li>Good communication, leadership, problem-solving, and decision-making skills.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in safety-critical domains such as automotive, industrial automation, energy systems, medical devices, rail, aerospace, or power electronics.</li><li>Experience with safety work products such as safety plan, HARA, risk analysis, FMEA, FMEDA, FTA, safety requirements, safety concept, verification plan, validation plan, and safety case.</li><li>Familiarity with embedded C/C++, RTOS, microcontrollers, communication protocols, diagnostics, and low-level drivers.</li><li>Familiarity with hardware design, schematics review, PCB review, component selection, reliability analysis, and hardware verification.</li><li>Experience with standards and practices such as MISRA C, ASPICE, ISO 21434, IEC 62443, or quality management systems.</li><li>Experience using tools for requirements management, issue tracking, version control, static analysis, testing, and configuration management.</li><li>PMP, Scrum Master, Functional Safety Engineer, or similar certification is a plus.</li></ul><p>Required Skills</p><ul><li>Technical leadership</li><li>Embedded software and hardware development</li><li>Functional safety awareness</li><li>IEC 61508 / ISO 26262 awareness</li><li>V-model development lifecycle</li><li>Requirements engineering</li><li>Verification and validation planning</li><li>Risk and issue management</li><li>Project planning and tracking</li><li>Cross-functional team coordination</li><li>Customer and stakeholder communication</li><li>Documentation and process compliance</li></ul><p>Success Criteria</p><ul><li>The successful candidate will be able to lead the team to deliver safety-critical embedded products on time, with high technical quality, clear traceability, complete documentation, and compliance with applicable safety and development processes.</li></ul><p>Time Type: Full time</p><p>Job Category: Engineering Services</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Electrical Engineering, Electronics, Computer Engineering, Mechatronics, or a related field.</li><li>Strong experience in embedded systems product development.</li><li>Good understanding of both Embedded Software and Embedded Hardware development lifecycles.</li><li>Practical knowledge of the V-model for system, hardware, and software development.</li><li>Awareness of functional safety development according to IEC 61508 and/or ISO 26262 .</li><li>Experience with requirements management, architecture design, verification, validation, and traceability.</li><li>Strong project management skills including planning, scheduling, risk management, issue tracking, and stakeholder communication.</li><li>Ability to lead technical discussions and make balanced decisions considering cost, quality, safety, timing, and technical constraints.</li><li>Good communication, leadership, problem-solving, and decision-making skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.</p><p data-path-to-node="7"><br></p><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.</p></li><li><p data-path-to-node="9,1,0">Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.</p></li><li><p data-path-to-node="9,2,0">Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.</p></li><li><p data-path-to-node="9,3,0">Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.</p></li><li><p data-path-to-node="9,4,0">Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.</p></li><li><p data-path-to-node="9,5,0">Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.</p></li><li><p data-path-to-node="9,6,0">Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.</p></li><li><p data-path-to-node="9,7,0">Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.</p></li><li><p data-path-to-node="9,8,0">Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.</p></li><li><p data-path-to-node="9,9,0">Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.</p></li></ul><div><br></div><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.</p></li><li><p data-path-to-node="11,1,0">Project Management Professional (PMP) or PRINCE2 certification is highly desired.</p></li><li><p data-path-to-node="11,2,0">ITIL certification is considered a strong asset for service delivery alignment.</p></li><li><p data-path-to-node="11,3,0">6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.</p></li><li><p data-path-to-node="11,4,0">2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.</p></li><li><p data-path-to-node="11,5,0">Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.</p></li><li><p data-path-to-node="11,6,0">Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).</p></li><li><p data-path-to-node="11,7,0">Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.</p></li><li><p data-path-to-node="11,8,0">Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.</p></li><li><p data-path-to-node="11,9,0">Full professional proficiency in written and spoken English and Arabic.</p></li></ul><div><br></div><p data-path-to-node="12"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="13">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</p><p data-path-to-node="13">✨ We ????????????????</p><p data-path-to-node="13">✨ We ???????????????? ????????????????????????????????</p></div>
<p>In this role, you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating with various teams to understand technological needs and implementing effective solutions that enhance call center functionalities.</p><p><strong>Strategic IT Management:</strong> Develop and implement IT strategies that support and align with the company s business objectives. Collaborate with executive leadership to ensure IT strategies effectively support overarching business initiatives.</p><p><strong>Operational Oversight:</strong> Manage the day-to-day operations of the IT department, including budgeting, staffing, and project management. Ensure the IT infrastructure is robust and effectively supports the operational requirements of the business.</p><p><strong>System Implementation and Maintenance:</strong> Oversee the selection, implementation, and maintenance of IT systems and software to meet business needs. Regularly review and update IT systems to ensure they remain relevant, efficient, and secure.</p><p><strong>Technical Support and Issue Resolution:</strong> Provide leadership and support for high-level technical issues, ensuring they are resolved in a timely and efficient manner. Develop and maintain protocols for the quick resolution of IT disruptions to minimize operational downtime.</p><p><strong>Budget and Resource Management:</strong> Develop and manage the IT budget, ensuring optimal allocation and utilization of resources. Monitor expenditures and make adjustments as necessary to align with financial objectives and constraints.</p><p><strong>Disaster Recovery and Business Continuity Planning:</strong> Develop and implement disaster recovery and business continuity plans to ensure the stability of IT operations under adverse conditions. Conduct regular reviews and drills to ensure plans are effective and well-understood by relevant staff.</p><p><strong>Stakeholder Communication and Coordination:</strong> Serve as the primary IT contact for offshore clients and other stakeholders, ensuring clear and effective communication regarding IT matters. Coordinate with various departments to align IT services with business needs and priorities.</p><p>Embrace This Opportunity! Are you ready to contribute to a global leader and elevate your career to new heights? Join Future Group and embark on an exciting journey of growth and technological innovation. Apply now and become an integral part of a team that is redefining the future of communication through technology and service excellence. Unlock your potential with Future Group and make a difference today!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Experience: Minimum of 5 years of experience in IT management in a call center is a must.</li><li>Certifications: PMP, ITIL, or similar certifications are highly desirable.</li><li>Proven leadership and team management abilities.</li><li>In-depth understanding of IT systems and infrastructure.</li><li>Ability to manage multiple projects and priorities in a dynamic environment.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To lead and oversee the strategic implementation and continuous optimization of the asset management system (IBM Maximo), ensuring accurate asset data, effective maintenance strategies, and integration with key enterprise functions. The role is responsible for developing asset hierarchies, managing lifecycle strategies, supporting cross-functional collaboration, and ensuring compliance with international standards such as ISO 55000. Through data-driven decision-making, system enhancements, and stakeholder engagement, the Head of Asset Management ensures the reliability, performance, and cost-effectiveness of assets across the organization.</p><p>RESPONSIBILITIES/DUTIES</p><p>Asset Management Strategy & Leadership</p><ul><li>Lead the end-to-end implementation of IBM Maximo, including planning, system configuration, testing, data migration, user acceptance testing, and go-live support.</li><li>Define and manage asset hierarchies, classifications, attributes, and lifecycle strategies within the Maximo system.</li><li>Ensure alignment of asset management objectives with broader corporate goals by working collaboratively with engineering, IT, operations, and finance teams.</li><li>Drive continuous improvement of asset management practices and tools to meet evolving business needs and user expectations.</li></ul><p>System Integration & Optimization</p><ul><li>Oversee the seamless integration of Maximo with enterprise systems such as procurement, finance, and SCADA, ensuring efficient data exchange and process alignment.</li><li>Lead the design, development, and implementation of Maximo workflows, automated alerts, and escalation procedures to streamline asset-related processes.</li><li>Conduct impact assessments for requested Maximo customizations and lead user acceptance testing to validate changes before deployment.</li></ul><p>Data Governance & Reporting</p><ul><li>Manage the collection, cleansing, validation, and ongoing maintenance of asset data to ensure accuracy, integrity, and completeness.</li><li>Monitor and report on KPIs related to asset performance, availability, lifecycle costs, and maintenance history.</li><li>Analyze trends in asset performance and maintenance data to support planning for preventive actions, capital replacement, and risk mitigation strategies.</li></ul><p>Maintenance Strategy Development</p><ul><li>Design and implement preventive, corrective, and condition-based maintenance strategies using Maximo s PM module to enhance asset reliability and optimize lifecycle cost.</li></ul><p>Training, Support & Compliance</p><ul><li>Provide comprehensive training, documentation, and ongoing support to Maximo users, ensuring effective system adoption and usage.</li><li>Act as the primary point of contact for troubleshooting and user support related to Maximo functionality and reporting.</li><li>Ensure asset management processes and system usage comply with ISO 55000 standards and other applicable frameworks.</li></ul><p>Safety Responsibilities</p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Engineering, Information Systems, or a related technical field.</li><li>Fluent in English and Arabic, French is a plus.</li><li>Familiarity with ISO 55000, reliability-centered maintenance (RCM), and lifecycle asset planning.</li><li>Experience in data governance, asset hierarchy design, and CMMS best practices.</li><li>Certification in Maximo or asset management (e.g., IAM Certificate, Maximo Certified Professional) is preferred.</li><li>From 7 to 10 years of experience in asset management, maintenance systems, or reliability engineering.</li><li>Proven experience implementing and managing IBM Maximo in large-scale industrial or infrastructure environments.</li><li>Demonstrates a long-term, data-driven approach to asset management, aligning system capabilities and practices with organizational goals.</li><li>Uses asset performance data to drive decisions, identify risks, and recommend improvements in maintenance and lifecycle strategies.</li><li>Builds strong relationships with cross-functional teams (engineering, IT, operations, finance) to ensure alignment and support for asset management initiatives.</li><li>Proactively identifies system enhancements and process improvements based on evolving business needs and user feedback.</li><li>Takes full ownership of asset data integrity, system performance, and compliance with applicable standards such as ISO 55000.</li><li>Clearly conveys technical information and recommendations to both technical and non-technical stakeholders.</li><li>Leads the asset management team with professionalism and integrity, fostering a culture of performance, innovation, and responsibility.</li><li>Supports end-users through training, troubleshooting, and documentation, ensuring high system usability and satisfaction.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Envision Employment Solutions is currently looking for an IT & Workplace Operations Manager for one of our partners, a leading Digital Bank!<br> Job Summary The IT & Workplace Operations Manager owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff.<br> This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.<br> Responsibilities Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.<br> Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).<br> Manage collaboration tools and platforms (e.<br>g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.<br> Support software releases and operational activities through issue resolution and management of environment access.<br> Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.<br> Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.<br> Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.<br> Manage relationships with IT support vendors and workplace technology providers.<br> Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> Minimum of 7 years of experience in IT service desk, end-user support, or workplace operations management, ideally within banking or financial services.<br> Strong understanding of ITIL service management practices (incident, request, and problem management).<br> Experience with identity and access management (IAM) tools and endpoint management platforms (e.<br>g., Intune, SCCM, or similar).<br> Familiarity with collaboration and productivity platforms (Microsoft 365, Teams, or similar).<br> Experience managing service desk teams and SLAs.<br> Strong customer service orientation and communication skills.<br> Understanding of IT security best practices relevant to endpoint and identity management.<br></span> </div>
<p><h4>Position summary</h4>
<p>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.</p>
<p>Report work-related accidents or other injuries immediately upon occurrence to manager or supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security or safety personnel. Follow property-specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems.</p>
<p>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>
<h2 class="h5">Job description</h2>
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<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Profile</b>
<br><p>Plan, develop, administer and deploy Office IT systems to provide the required system performance and availability.</p><br>
<p>Implement projects related to Office IT systems to ensure that business requirements are well incorporated in solution systems & plans for smooth delivery & support</p><br><br><br><b>Role Responsibilities</b>
<br><ul>
<li>Implement, Operate managed systems in a high level of performance and on-time delivery & Support.</li>
<li>Check day-to-day work & KPIs required keeping the managed systems up, running and supporting the business activities.</li>
<li>Troubleshoot crisis related to the managed systems and Consult vendors when needed.</li>
<li>Provide information for managed systems to other lines of IT support</li>
<li>Coordinate regular meetings with customers at professional level to track complaints, requirements and systems performance</li>
</ul><br><br><b>Qualifications and Competencies</b>
<br><p>Core competencies, knowledge and experience:</p><br>
<ul>
<li>Dedication, sense of ownership, and ability to work within a team.</li>
<li>Provide innovative technologies, solutions and new ideas.</li>
<li>Report risks of the managed systems and their notifications to Direct report.</li>
<li>Communication, presentation skills</li>
</ul>
<p>Must have technical / professional qualifications:</p><br>
<ul>
<li>BSC of Engineering or Computer science</li>
<li>Minimum 1-2 years IT working experience in managing Microsoft systems.</li>
<li>Familiar with the below systems:</li>
</ul>
<ul>
<li>Active Directory</li>
<li>Microsoft Exchange</li>
<li>Microsoft 365 (MS Teams, Exchange Online, Azure AD, … etc</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
Requirements· Bachelor’s degree in Communication, Electronics, Electrical Engineering, or related field.· More than 2 years of experience in Low Current / ELV projects.· Good technical knowledge of CCTV & VMS, Access Control, Networking, Intercom, and Audio Visual Systems.· Good knowledge of AutoCAD.· Ability to read technical drawings, BOQs, and project specifications.· Good understanding of installation methods and site execution.· Good troubleshooting and problem-solving skills.· Ability to manage technicians and coordinate site activities.· Good reporting and documentation skills.· Good communication and teamwork skills.· Good time management and ability to manage site priorities.Preferred Technical Experience· PTZ Systems· ANPR· VMS Configuration· NVR Configuration· Server and Storage Basics· Fiber Networks· Public Address· Testing and Commissioning· System Integration· Large-scale CCTV and Security Projects<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: مسائية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>
<h2 class="h5">Job description</h2>
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<p>We are seeking a dedicated and experienced <strong>Systems Administrator</strong> to join our team. This is a <strong>FULL_TIME</strong>, fully remote position responsible for maintaining and enhancing our IT infrastructure. As an organisation committed to providing a safe, educational, and fun environment for young people, we rely on robust and secure technology to support our vital programmes. The ideal candidate will be a proactive problem-solver with a passion for technology and a desire to contribute to a meaningful cause. You will play a crucial role in ensuring the smooth operation of our systems, directly supporting our mission to help every young person graduate with a plan for their future, demonstrate good character, and live a healthy lifestyle.<br><strong>Responsibilities</strong><br>As a Systems Administrator, you will be responsible for the management, maintenance, and security of our IT environment. Key duties include:<br>* Installing, configuring, and maintaining servers, networks, and other critical IT infrastructure.<br>* Providing timely and effective technical support to our staff, troubleshooting hardware and software issues.<br>* Managing system security, including implementing security protocols, monitoring for threats, and performing regular updates.<br>* Overseeing data backup and recovery procedures to ensure data integrity and availability.<br>* Managing user accounts, permissions, and access rights across all systems.<br>* Monitoring system performance and reliability to ensure optimal operation.<br>* Developing and maintaining comprehensive documentation for IT processes, policies, and systems.<br>* Collaborating with various departments to assess and address their technology needs.<br><strong>Qualifications</strong><br>The successful candidate will possess a strong technical background and the ability to work independently in a remote setting. Essential qualifications include:<br>* Proven experience as a Systems Administrator, Network Administrator, or in a similar role.<br>* Strong knowledge of system administration, including network management (LAN/WAN), databases, and patch management.<br>* Familiarity with various operating systems and platforms, such as Windows Server and Linux.<br>* A solid understanding of IT security principles and data backup/recovery best practices.<br>* Excellent diagnostic and problem-solving skills.<br>* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.<br>* Highly organised with the ability to manage multiple priorities effectively.<br>Desirable qualifications:<br>* Relevant professional certifications (e.g., CompTIA Network+, MCSA).<br>* Experience working within a non-profit organisation.<br>* Familiarity with cloud services (e.g., Microsoft 365, Google Workspace).<br><strong>Compensation</strong><br>This position offers a competitive hourly wage and the flexibility of fully remote work.<br></p><br><br>
<br><br> </div>
<p><h4>Job description</h4>
<p>Determines customers' needs and desires by specifying the research needed to obtain market information.</p>
<p>Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes; assesses market competition by comparing the company's product to competitors' products.</p>
<p>Provides source data for product line communications by defining product marketing communication objectives; assesses product market data by calling on customers with field salespeople and evaluating sales call results.</p>
<p>Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.</p>
<p>Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.</p>
<p>Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.</p>
<p>Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.</p>
<p>Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.</p>
<p>Completes operational requirements by scheduling and assigning employees; following up on work results.</p>
<p>Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.</p>
<h4>Skills description</h4>
<ul>
<li><strong>Educational background:</strong><br> Bachelor's degree in Computer Science, or a related field.</li>
<li><strong>Experience:</strong><br> 3 years of experience in same field.</li>
<li><strong>Technical proficiency:</strong><br> Excellent product management skills.<br> Excellent understanding of customers.<br> Product development.<br> Requirements analysis.<br> Good planning and sales planning skills.<br> Competitive analysis.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and technically skilled IT Support Specialist to join our growing team in Alexandria. The successful candidate will be responsible for maintaining the organization s IT infrastructure, providing technical support to users, ensuring system reliability, and contributing to the smooth operation of our technology environment.If you enjoy solving technical problems, supporting users, and working with modern IT systems, we would love to hear from you.</p><p>Responsibilities:</p><ul><li>Provide first- and second-level technical support to end users.</li><li>Install, configure, and maintain Windows operating systems and business applications.</li><li>Troubleshoot hardware, software, printer, and peripheral issues.</li><li>Configure and maintain wired and wireless networks.</li><li>Monitor and maintain LAN, WAN, VPN, routers, switches, and internet connectivity.</li><li>Install, configure, and troubleshoot Microsoft 365 services including Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and security policies using Active Directory.</li><li>Perform routine system maintenance, updates, and software deployments.</li><li>Configure and maintain backup solutions and assist in disaster recovery procedures.</li><li>Maintain antivirus, endpoint protection, and cybersecurity best practices.</li><li>Support meeting rooms, audio-visual equipment, and video conferencing systems.</li><li>Document technical issues, solutions, and IT assets.</li><li>Coordinate with external vendors and service providers when necessary.</li><li>Ensure high levels of customer service while resolving support requests efficiently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in IT Support, Help Desk, or Systems Administration.</li><li>Strong knowledge of Windows 10/11 and Windows Server.</li><li>Experience with Microsoft 365 Administration.</li><li>Good understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN).</li><li>Experience with Active Directory and Group Policy.</li><li>Familiarity with virtualization technologies (Hyper-V or VMware) is a plus.</li><li>Knowledge of backup solutions and cybersecurity fundamentals.</li><li>Experience supporting printers, scanners, and other office equipment.</li></ul><p>Preferred Certifications</p><ul><li>CompTIA A+</li><li>CompTIA Network+</li><li>Microsoft Certified (Modern Desktop Administrator or equivalent)</li><li>Cisco CCNA (preferred but not mandatory)</li></ul><p>Required Skills</p><ul><li>Excellent troubleshooting and analytical skills.</li><li>Strong communication and customer service skills.</li><li>Ability to prioritize multiple support requests.</li><li>Strong documentation and organizational abilities.</li><li>Ability to work independently and collaboratively within a team.</li><li>Professional attitude with a commitment to continuous learning.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.</p><p>CORE WORK ACTIVITIES</p><p>General Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy. Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results. Monitors assigned company owned and managed offices to verify IT operations are running effectively. Meets with direct manager to provide updates on IT activities and business plans. Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution. Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</p><p>People Owns IT vendor relationship for properties in scope. Participates in the Talent Acquisition process according to company procedures. Verifies induction program for new associates or associates transferring to new role is effective. Trains associate(s) to provide backup coverage in the department to cover cluster leader s function during vacation and sick leave. Performs LPA s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. Verifies effective communication, training, and execution of all talent development programs and related initiatives. Develops a personal management style that is intended to bring positive results from Associates. Builds and maintains positive and effective relations with direct team members.</p><p>Product Strives to remain informed on the most up to date knowledge regarding vendor activities. Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city. Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. Where assigned, documents technology pilot scope and objectives with business partners.</p><p>Process Maintains IT inventory for the assigned properties/offices in cluster. Manages cluster IT Agreements for assigned properties. Verifies cluster associates are treated appropriately and in alignment with local operational practices. Verifies the execution and tracking of rollouts on a timely basis. Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness. Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. Implements cluster IT policies and procedures as received by regional IT. Attends IT Education Calls. Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. Completes other reasonable duties as requested by leadership.</p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hotel or Hospitality Management education, awareness of global hospitality technology trends.</li><li>Experience in assignments at international locations.</li><li>Back of the house and guest facing operational and technical experience with hospitality management systems.</li><li>Minimum 3 years in an Associate Supervisory role. OR Bachelor s degree level or equivalent.</li><li>Minimum 2 years project management experience.</li><li>Proven negotiation skills.</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train and instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems and issues related to computer hardware, software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p>
<p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and Point of Sale (POS) systems. Move up and down stairs and ramps. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> Technical, trade, or vocational school degree.</li>
<li><strong>Related work experience:</strong> At least 2 years of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server systems, supporting hardware/software, user accounts, and computer/telephone rooms. Train and instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems and issues related to computer hardware, software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p>
<p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and cost-savings.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and Point of Sale (POS) systems. Move up and down stairs and ramps. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: Technical, trade, or vocational school degree.</li>
<li>Related work experience: At least 2 years of related work experience.</li>
<li>Supervisory experience: No supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>