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<p><h4>What you do</h4>
<p>Our care advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The care advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing to continuous improvement.</p>
<h4>Your key responsibilities:</h4>
<ul>
<li>Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention</li>
<li>Commit to the department's service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%</li>
<li>Implement AI tools to adhere to the department's service standards</li>
<li>Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases</li>
<li>Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients</li>
<li>Assist our in-house medical team in coordinating clients' hospital admissions, evacuations, repatriations and other cases as required</li>
<li>Utilize conversational AI systems to efficiently respond to queries regarding cover, claims, hospitalizations, and complaints, ensuring swift and accurate communication.</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>Medical background is a plus.</li>
<li>Experience in a customer facing role is a must.</li>
<li>Previous experience in call centre environment would be beneficial.</li>
<li>Experience working in pressurized environment with tight deadlines.</li>
<li>Strong knowledge of Microsoft Office (Excel, Word)</li>
<li>Applicants must be flexible to work within our rotating shift patterns.</li>
<li>High level of fluency in Italian is a must.</li>
<li>Must be fully flexible to work rotating shift patterns including shift work, nights, and weekends.</li>
</ul>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p>
<h4>What we offer:</h4>
<p>Our employees play an integral part of our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being part of their journey. We are there to empower you and your professional and personal goals and for that reason here are some of our benefits:</p>
<ul>
<li>Dynamic and multinational working environment</li>
<li>Trainings and programs dedicated to learning and development (e.g. free access to LinkedIn Learning)</li>
<li>A wide range of employee benefits such as performance bonus, health insurance.</li>
<li>Open company culture, flexibility of working hours, giving you a hybrid working environment.</li>
<li>Modern offices</li>
</ul>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p>
<p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p>
<p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>
<div> <div> <b>Who we are</b>
</div> <div> <div> <div>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.</div> <div>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.</div> <div>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</div> <div>#VOIS #BeUnrivalled #CreateTheFuture</div> </div> </div> </div> <div> <div> <b>About this role</b>
</div> <div> <div>We are seeking a Junior SEO Specialist to support organic search growth through keyword research, on-page SEO optimisation, performance monitoring, and collaboration with content teams. This role is well suited to someone starting their career in digital marketing, with an interest in search engines, data-led content, AI-enabled tools, and continuous learning. The role is based in Hungary within the CVM & Marketing VOIS department.</div> </div> </div> <div> <div> <b>What you ll do</b>
</div> <div> <div>Define and drive the SEO roadmap across markets, channels, and teams, ensuring SEO activity supports wider business objectives. Lead advanced SEO audits and develop long-term strategies aligned with business goals and digital performance priorities.</div> <div>Use AI-powered tools to support advanced analysis, reporting, and content optimisation at scale.</div> <div>Monitor search algorithm updates and coordinate agile response plans to protect and improve organic performance.</div> <div>Collaborate with product, development, and UX teams to improve site structure, user experience, and technical performance.</div> <div>Promote SEO best practices across digital content formats, including video, image, and app SEO.</div> <div>Develop measurement plans, KPIs, and forecasting models using tools such as BigQuery, Looker, and GA4.</div> <div>Support knowledge sharing by mentoring junior team members and helping teams build SEO capability.</div> <div>Influence stakeholders through clear storytelling, actionable insights, and data-led recommendations.</div> </div> </div> <div> <div> <b>Who you are</b>
</div> <div> <div>You have 8+ years of experience in SEO or digital marketing, with a track record of delivering results in complex digital environments</div> <div>You bring strong technical SEO knowledge, including JavaScript SEO and Core Web Vitals.</div> <div>You understand cross-channel SEO strategies and how they integrate with broader marketing goals.</div> <div>You are proficient in using AI and automation tools to scale analysis, reporting, and insight generation.</div> <div>You have experience with data visualisation tools, with basic scripting knowledge in Python or SQL considered an advantage.</div> <div>You communicate clearly and manage stakeholders effectively across different teams and priorities.</div> <div>A degree in marketing, communications, data science, or a related field is beneficial.</div> <div>Experience with agency or vendor relationships, digital marketing consultancy, ecommerce, B2B, telco, international or multi-language sites, marketplace SEO, or SEO thought leadership would be an advantage</div> </div> </div> <div> <div> <b>Not a perfect fit?</b>
</div> <div> <div>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</div> </div> </div> <div> <div> <b>What's in it for you</b>
</div> <div> <div>The opportunity to lead SEO strategy across multiple markets, channels, and teams, contributing directly to organic growth and digital performance.</div> <div>Exposure to advanced SEO practices, including technical SEO, content optimisation, app SEO, video SEO, image SEO, and performance forecasting.</div> <div>The chance to work with cross-functional teams across product, development, UX, marketing, and analytics.</div> <div>Practical experience using AI, automation, data visualisation, and analytics tools to improve decision-making and operational efficiency. Opportunities to mentor others, share knowledge, and influence stakeholders through insight-led recommendations.</div> </div> </div> <div> <div> <b>what skills you will learn</b>
</div> <div> <div>Advanced SEO strategy development across markets, channels, and complex digital environments.</div> <div>Practical application of AI-powered tools for SEO analysis, reporting, and content optimisation.</div> <div>Enhanced technical SEO knowledge, including JavaScript SEO, Core Web Vitals, and site performance improvement.</div> <div>Data-led forecasting, KPI development, and performance measurement using tools such as BigQuery, Looker, and GA4.</div> <div>Stakeholder influencing, insight storytelling, and cross-functional collaboration with product, development, UX, and marketing teams.</div> </div> </div> <div> <div><br></div></div><div><div> </div> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a skilled backend engineer with strong experience in Spring Boot and microservices architecture & PHP to contribute to enterprise-wide solutions. The role involves designing, developing, and integrating scalable APIs and distributed systems, while ensuring high standards of security, performance, and reliability.<br><br><br><b>What you’ll do</b>
<br>Design and develop backend services using Spring Boot and modern Java frameworks<br>
Build and maintain microservices-based architectures following established design patterns<br>
Develop and manage APIs to support integrations across systems and platforms<br>
Work with data technologies such as Redis and MongoDB for efficient data storage and retrievalImplement messaging solutions using tools such as RabbitMQ<br>
Contribute to solving complex enterprise-level technical challenges<br>
Support deployment activities across cloud environments, including AWSCollaborate with cross-functional teams to ensure secure and robust solutions<br>
Work with containerisation technologies such as Docker and Kubernetes<br>
Contribute to CI/CD pipelines and DevOps practices for continuous delivery<br><br><br><b>Who you are</b>
<br><ul>
<li>Strong experience working with Spring Boot and Java-based applications</li>
<li>Proven knowledge of microservices architecture and design patterns</li>
<li>Very good experience with PHP, Laravel</li>
<li>Experience with Redis, MongoDB, and messaging tools such as RabbitMQ</li>
<li>Strong understanding of API development and system integrations</li>
<li>Familiarity with AWS cloud services and deployment practices</li>
<li>Awareness of security protocols and best practices in software development</li>
<li>Experience with containerisation (Docker, Kubernetes)</li>
<li>Understanding of CI/CD pipelines and DevOps methodologies</li>
<li>Strong analytical thinking and problem-solving capabilities</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work on large-scale, enterprise-wide projects with real impact<br>
Exposure to modern cloud technologies and distributed system design<br>
Collaborative work environment focused on innovation and continuous improvement<br>
Opportunities to enhance technical and problem-solving expertise<br><br><br><b>What skills you will learn</b>
<br>Advanced microservices design and scalability techniques<br>
Hands-on experience with cloud-native development on AWS<br>
Practical application of DevOps and CI/CD best practices<br>
Deepened expertise in container orchestration and distributed systems<br>
Strengthened skills in enterprise integration and API strategy<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: https://www.linkedin.com/company/vois/<br>
Facebook: https://www.facebook.com/voisglobal<br>
Instagram: https://www.instagram.com/voisglobal/<br>
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br>
</div>
<p>The Senior Testing Specialist is responsible for administering and processing Amidest s SAT testing program effectively as per set policies and procedures. The Senior Testing Specialist will support the SAT, PSAT and the Local Registration Programs, with a particular focus on the SAT administration and all logistics related to training sessions; contacting observers and proctors, tracking documents and forms, and updating databases; completing reporting documentation; consistently ensuring that testing quality and security standards are being met; and actively interacting with all SAT stakeholders in a professional and positive manner.</p><p>RESPONSIBILITIES</p><p>Tasks and responsibilities for this position include, but are not limited to, the following:</p><ul><li>Conduct orientation sessions for SAT candidates in-house and outreach</li><li>Monitor and manage the daily duties completion of the SAT Testing Specialist</li><li>Prepare logistics for the SAT exams which include:</li><ul><li>Upload the SAT rosters from the Test Centre Supervisor's website</li><li>Handle the vehicle request for the Test Centre Observers (TCOs) on the test day</li><li>Determine the number of observers needed</li><li>Work on the TCOs list</li><li>Prepare the files for TCOs</li><li>Conduct training sessions for TCOs</li><li>Conduct training sessions for new TCOs</li><li>Work on the TCOs evaluation reports</li><li>Score the quizzes of the TCOs</li><li>Respond to email and phone call inquiries</li><li>Maintain a database of TCOs</li></ul><li>Work efficiently on multiple projects (SAT registration, SAT administration , and Local Registration) and meet all project deadlines and within projected timelines</li><li>Cooperate with various departments and their needs related to SAT. (Customer Service, Exchange and Scholarships, Finance, Human Resources, IT, admin and English Language)</li><li>Perform actively in cross-functional projects and teamwork</li><li>Handle work tasks and responsibilities independently and with minimal supervision</li><li>Develop excellent communication standards with TCOs and TCCs</li><li>Interact and engage with customers (TCOs and TCCs) and their needs</li><li>Handle SAT and local registration candidate complaints in a courteous and prompt manner.</li><li>Ensure that all SAT testing materials are always accurately verified upon their receipt before and after the test administration and maintain test security and integrity</li><li>Handle the SAT test center requests before the exam, on the day of the exam, and after the exam and whenever needed</li><li>Respond promptly to SAT inquiries received from Test Center Observers on the day of the exam</li><li>Assist in responding to Test Center Coordinators calls on the day of the exam</li><li>Monitor and Observe SAT testing centers to ensure that they meet the College Board requirements whenever requested</li><li>Maintain updated records of Test Center Observers evaluation reports.</li><li>Monitor the preparation of score reports for SAT exams, within set timeframes and starts the data entry of the SAT DI score reports</li><li>Monitor the prompt and efficient registration of registered client applications to the local registration service.</li><li>In all activities, take all required security precautions according to set rules and regulations to maintain test and score security</li><li>Maintain accurate monthly statistics for registrations and scores</li><li>Answer testing inquiries and provides information about various testing programs to candidates</li><li>Collaborate in fairs to promote testing products</li><li>Provide backup support for Testing Unit staff during peak hours and staff absence</li><li>Monitor SAT testing filling system, ensuring that it is always updated and easily accessible</li><li>Verify the SAT scores for the admission offices</li><li>Work on the projects annual budget</li><li>Work on the projects business plans throughout the year</li><li>Promote the PSAT exam to schools</li><li>Train and supervise the summer interns</li><li>Process local registration for TOEFL IBT, GRE and GMAT exams</li><li>Prepare and stamp printed TOEFL IBT and GRE score reports</li><li>Other assigned duties upon need</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration or another related field</li><li>Excellent English and Arabic oral and written communication skills</li><li>3-5 years of work experience</li><li>Project Management Skills and ability to meet deadlines</li><li>Strong attention to detail, accurate and excellent organizational skills</li><li>Ability to handle multiple tasks at one time and to work under pressure</li><li>Proficiency in the Microsoft Windows environment, especially Microsoft Word, Excel, and Outlook</li><li>Must be willing to work in afternoons/evenings, when requested to work on Weekends based on SAT exam dates.</li><li>Strong problem-solving skills and planning skills</li><li>Ability to work independently and as part of a team</li><li>Ability to handle complaints and difficult situations</li><li>Preferred: Work experience in testing, customer service, or marketing</li><li>Ability to work within a team environment</li><li>Candidate will be required to take the Prometric certification and pass the certification exam to become a certified test center administrator when needed</li><li>TOEIC score of minimum 800 or equivalent</li></ul>
<p>The Senior Testing Specialist is responsible for administering and processing Amidest s SAT testing program effectively as per set policies and procedures. The Senior Testing Specialist will support the SAT, PSAT and the Local Registration Programs, with a particular focus on the SAT administration and all logistics related to training sessions; contacting observers and proctors, tracking documents and forms, and updating databases; completing reporting documentation; consistently ensuring that testing quality and security standards are being met; and actively interacting with all SAT stakeholders in a professional and positive manner.</p><p>RESPONSIBILITIES</p><p>Tasks and responsibilities for this position include, but are not limited to, the following:</p><ul><li>Conduct orientation sessions for SAT candidates in-house and outreach</li><li>Monitor and manage the daily duties completion of the SAT Testing Specialist</li><li>Prepare logistics for the SAT exams which include:</li><ul><li>Upload the SAT rosters from the Test Centre Supervisor's website</li><li>Handle the vehicle request for the Test Centre Observers (TCOs) on the test day</li><li>Determine the number of observers needed</li><li>Work on the TCOs list</li><li>Prepare the files for TCOs</li><li>Conduct training sessions for TCOs</li><li>Conduct training sessions for new TCOs</li><li>Work on the TCOs evaluation reports</li><li>Score the quizzes of the TCOs</li><li>Respond to email and phone call inquiries</li><li>Maintain a database of TCOs</li></ul><li>Work efficiently on multiple projects (SAT registration, SAT administration , and Local Registration) and meet all project deadlines and within projected timelines</li><li>Cooperate with various departments and their needs related to SAT. (Customer Service, Exchange and Scholarships, Finance, Human Resources, IT, admin and English Language)</li><li>Perform actively in cross-functional projects and teamwork</li><li>Handle work tasks and responsibilities independently and with minimal supervision</li><li>Develop excellent communication standards with TCOs and TCCs</li><li>Interact and engage with customers (TCOs and TCCs) and their needs</li><li>Handle SAT and local registration candidate complaints in a courteous and prompt manner.</li><li>Ensure that all SAT testing materials are always accurately verified upon their receipt before and after the test administration and maintain test security and integrity</li><li>Handle the SAT test center requests before the exam, on the day of the exam, and after the exam and whenever needed</li><li>Respond promptly to SAT inquiries received from Test Center Observers on the day of the exam</li><li>Assist in responding to Test Center Coordinators calls on the day of the exam</li><li>Monitor and Observe SAT testing centers to ensure that they meet the College Board requirements whenever requested</li><li>Maintain updated records of Test Center Observers evaluation reports.</li><li>Monitor the preparation of score reports for SAT exams, within set timeframes and starts the data entry of the SAT DI score reports</li><li>Monitor the prompt and efficient registration of registered client applications to the local registration service.</li><li>In all activities, take all required security precautions according to set rules and regulations to maintain test and score security</li><li>Maintain accurate monthly statistics for registrations and scores</li><li>Answer testing inquiries and provides information about various testing programs to candidates</li><li>Collaborate in fairs to promote testing products</li><li>Provide backup support for Testing Unit staff during peak hours and staff absence</li><li>Monitor SAT testing filling system, ensuring that it is always updated and easily accessible</li><li>Verify the SAT scores for the admission offices</li><li>Work on the projects annual budget</li><li>Work on the projects business plans throughout the year</li><li>Promote the PSAT exam to schools</li><li>Train and supervise the summer interns</li><li>Process local registration for TOEFL IBT, GRE and GMAT exams</li><li>Prepare and stamp printed TOEFL IBT and GRE score reports</li><li>Other assigned duties upon need</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration or another related field</li><li>Excellent English and Arabic oral and written communication skills</li><li>3-5 years of work experience</li><li>Project Management Skills and ability to meet deadlines</li><li>Strong attention to detail, accurate and excellent organizational skills</li><li>Ability to handle multiple tasks at one time and to work under pressure</li><li>Proficiency in the Microsoft Windows environment, especially Microsoft Word, Excel, and Outlook</li><li>Must be willing to work in afternoons/evenings, when requested to work on Weekends based on SAT exam dates.</li><li>Strong problem-solving skills and planning skills</li><li>Ability to work independently and as part of a team</li><li>Ability to handle complaints and difficult situations</li><li>Preferred: Work experience in testing, customer service, or marketing</li><li>Ability to work within a team environment</li><li>Candidate will be required to take the Prometric certification and pass the certification exam to become a certified test center administrator when needed</li><li>TOEIC score of minimum 800 or equivalent</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br><p>We are seeking a highly organised and proactive individual to provide confidential administrative support to two senior leaders within the Business Operations & Transformation function. Based in Cairo, Egypt, this role requires excellent communication skills, sound judgement, and the ability to manage multiple priorities. The successful candidate will act as a key point of contact across VOIS and partner teams, ensuring seamless coordination of diaries, travel, and communications.</p><br><br><br><b>What you’ll do</b>
<br><ul>
<li>Manage diaries and commitments for senior leaders, ensuring meetings are well-prepared and outcomes are tracked.</li>
<li>Exercise discretion in accepting or declining meeting requests.</li>
<li>Handle email correspondence, responding or redirecting as appropriate.</li>
<li>Coordinate travel arrangements and approvals, ensuring documentation is accurate and timely.</li>
<li>Prepare presentation materials for internal and external events.</li>
<li>Submit expense claims with precision and timeliness.</li>
<li>Collaborate with other Personal Assistants to share best practices and maintain continuity during absences.</li>
</ul><br><br><b>Who you are</b>
<br><ul>
<li>Proficient in Microsoft Office applications.</li>
<li>German Speaker with C2 Level.</li>
<li>Experienced in supporting senior executives in a fast-paced environment.</li>
<li>Skilled in project management and organisation.</li>
<li>Calm under pressure, with a positive and adaptable approach.</li>
<li>Strong communicator with the ability to influence and challenge constructively.</li>
<li>Relationship builder who fosters collaboration and breaks down barriers.</li>
<li>Detail-oriented and familiar with VOIS/Vodafone Technology objectives.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><ul>
<li>Opportunity to work closely with senior leadership and gain exposure to strategic operations.</li>
<li>Collaborative environment with access to best practices across global teams.</li>
<li>Development of project coordination and stakeholder management skills.</li>
<li>Experience in supporting transformation initiatives within a leading global organisation.</li>
</ul><br><br><b>What skills you will learn</b>
<br><ul>
<li>Advanced diary and travel management techniques.</li>
<li>Professional communication and stakeholder engagement.</li>
<li>Presentation preparation for high-level meetings and conferences.</li>
<li>Cross-functional collaboration and process optimisation.</li>
<li>Exposure to transformation and business operations strategies.</li>
</ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br><ul>
<li>LinkedIn</li>
<li>Facebook</li>
<li>Instagram</li>
<li>You can also chat with our employees to learn more about our projects: Click here</li>
</ul><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions. What you ll do Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions. Translate business requirements into structured delivery plans and secure stakeholder alignment. Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks. Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle. Ensure adherence to Vodafone methodologies and continuously improve delivery processes. Facilitate transition into live service while minimising operational risk. Align project outputs with broader programme objectives and escalate scope or dependency challenges. Contribute to pre-sales activities, including RFP responses and delivery planning. Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates. Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks. Lead cross-functional teams, ensuring collaboration and effective utilisation of resources. Provide regular reporting on project performance, including financials, timelines, and quality metrics. Maintain financial oversight, including forecasting, budgeting, and benefits tracking. What's in it for you Opportunity to lead high-impact, international projects for enterprise customers. Exposure to complex, multi-domain transformation initiatives. Collaborative environment with diverse, cross-functional teams and stakeholders. Professional development through engagement with advanced Agile methodologies and tools. Experience working within a global technology and transformation organisation. What skills you will learn Advanced stakeholder management and negotiation techniques in global environments. End-to-end governance, risk, and financial management for large-scale programmes. Agile leadership across multiple teams and delivery streams. Strategic planning and execution in complex, multi-country projects. Enhanced communication and influencing skills at senior leadership levels. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who you are _x000D_ Experienced in managing complex, end-to-end customer delivery projects within the ICT sector. Skilled in Agile delivery frameworks, tools, and collaborative methodologies. Capable of influencing and engaging stakeholders at all organisational levels. Proficient in building and leading cross-functional, high-performing teams. Strong in stakeholder communication, including presenting to senior audiences. Knowledgeable in financial management, budgeting, and business case evaluation. Fluent in German (C-level) and proficient in English (minimum B-level). Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist. Able to manage multiple projects simultaneously while maintaining delivery excellence. Not a perfect fit? _x000D_ Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Food Preparation and Cooking:</p><ul><li>Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant.</li><li>Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed.</li><li>Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation.</li><li>Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</li></ul><p>Station Management:</p><ul><li>Manage the section efficiently, ensuring it runs smoothly throughout service.</li><li>Ensure that all ingredients are available and prepped in your section before service begins.</li><li>Maintain a clean, organized, and safe working environment in your section.</li><li>Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</li></ul><p>Quality Control:</p><ul><li>Monitor the preparation and presentation of all dishes to ensure they meet the restaurant s standards for taste, appearance, and consistency.</li><li>Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction.</li><li>Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant s presentation guidelines.</li></ul><p>Leadership and Supervision:</p><ul><li>Supervise and guide junior kitchen associate (such as Commis Chefs), ensuring they follow proper cooking techniques and hygiene practices.</li><li>Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen.</li><li>Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station.</li><li>Handle any issues that arise in your section, reporting them to the Sous Chef or Head Chef.</li></ul><p>Health & Safety Compliance:</p><ul><li>Ensure the kitchen complies with all food safety and hygiene regulations.</li><li>Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination.</li><li>Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment.</li><li>Follow health and safety protocols to minimize hazards and ensure a safe work environment.</li></ul><p>Inventory and Stock Control:</p><ul><li>Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO First In, First Out).</li><li>Track inventory levels and ensure that ingredients are used efficiently to minimize waste.</li><li>Report any shortages or issues with stock to the Sous Chef or Head Chef, ensuring that necessary supplies are ordered in time.</li></ul><p>Collaboration and Communication:</p><ul><li>Communicate effectively with kitchen team, front-of-house team, and the Sous Chef to ensure smooth operations.</li><li>Coordinate with other chefs to ensure that orders are completed on time and to the required standard.</li><li>Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</li></ul><p>Training and Development:</p><ul><li>Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends.</li><li>Participate in training sessions, both formal and informal, to enhance your culinary abilities.</li><li>Be open to feedback and actively seek ways to improve performance and efficiency.</li></ul><p>Maintenance of Equipment:</p><ul><li>Ensure that all kitchen equipment and tools are used properly and are well-maintained.</li><li>Report any faulty or damaged equipment to the Head Chef, ensuring that repairs are carried out promptly.</li><li>Keep your section's tools and equipment clean and in good working order.</li></ul><p>Additional Responsibilities</p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</li><li>Culinary diploma or equivalent professional training from a reputable culinary school preferred.</li><li>Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen.</li><li>Good understanding of kitchen operations, food safety, and hygiene standards.</li><li>Ability to work in a fast-paced, high-pressure environment.</li><li>Strong leadership and communication skills.</li><li>Attention to detail and a commitment to maintaining quality and consistency.</li><li>Willingness to work flexible hours, including nights, weekends, and holidays.</li></ul><p>Physical Requirements</p><ul><li>Ability to stand for long periods and work in a fast-paced kitchen environment.</li><li>Comfort working with hot equipment, sharp knives, and heavy kitchen tools.</li><li>Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</li></ul><p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience.</p><ul><li>Leading Myself</li><li>Positive Orientation</li><li>Operational Decision Making</li><li>Self-Development & Management</li><li>Leading Others</li><li>Developing an Empowered Team</li><li>Leading an Engaged and Diverse Team</li><li>Communication</li><li>Leading the Business</li><li>Advocating Guest Passion</li><li>Business Planning and Analysis</li><li>Business Improvement and Change</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Food Preparation and Cooking: Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant. Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed. Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation. Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</p><p>Station Management: Manage the section efficiently, ensuring it runs smoothly throughout service. Ensure that all ingredients are available and prepped in your section before service begins. Maintain a clean, organized, and safe working environment in your section. Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</p><p>Quality Control: Monitor the preparation and presentation of all dishes to ensure they meet the restaurant s standards for taste, appearance, and consistency. Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction. Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant s presentation guidelines.</p><p>Leadership and Supervision: Supervise and guide junior kitchen associate (such as Commis Chefs), ensuring they follow proper cooking techniques and hygiene practices. Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen. Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station. Handle any issues that arise in your section, reporting them to the Sous Chef or Head Chef.</p><p>Health & Safety Compliance: Ensure the kitchen complies with all food safety and hygiene regulations. Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination. Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment. Follow health and safety protocols to minimize hazards and ensure a safe work environment.</p><p>Inventory and Stock Control: Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO First In, First Out). Track inventory levels and ensure that ingredients are used efficiently to minimize waste. Report any shortages or issues with stock to the Sous Chef or Head Chef, ensuring that necessary supplies are ordered in time.</p><p>Collaboration and Communication: Communicate effectively with kitchen team, front-of-house team, and the Sous Chef to ensure smooth operations. Coordinate with other chefs to ensure that orders are completed on time and to the required standard. Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</p><p>Training and Development: Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends. Participate in training sessions, both formal and informal, to enhance your culinary abilities. Be open to feedback and actively seek ways to improve performance and efficiency.</p><p>Maintenance of Equipment: Ensure that all kitchen equipment and tools are used properly and are well-maintained. Report any faulty or damaged equipment to the Head Chef, ensuring that repairs are carried out promptly. Keep your section's tools and equipment clean and in good working order.</p><p>Additional Responsibilities Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself</p><p>Positive Orientation</p><p>Operational Decision Making</p><p>Self-Development & Management</p><p>Leading Others</p><p>Developing an Empowered Team</p><p>Leading an Engaged and Diverse Team</p><p>Communication</p><p>Leading the Business</p><p>Advocating Guest Passion</p><p>Business Planning and Analysis</p><p>Business Improvement and Change</p><p>Experience/Certificates/Education</p><p>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</p><p>Culinary diploma or equivalent professional training from a reputable culinary school preferred.</p><p>Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen.</p><p>Good understanding of kitchen operations, food safety, and hygiene standards.</p><p>Ability to work in a fast-paced, high-pressure environment.</p><p>Strong leadership and communication skills.</p><p>Attention to detail and a commitment to maintaining quality and consistency.</p><p>Willingness to work flexible hours, including nights, weekends, and holidays.</p><p>Physical Requirements</p><p>Ability to stand for long periods and work in a fast-paced kitchen environment.</p><p>Comfort working with hot equipment, sharp knives, and heavy kitchen tools.</p><p>Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a values-driven private equity investment firm focused on majority and control minority investments in established middle-market information services companies across North America and Europe. The firm invests across sectors including digital platforms, insurance and financial services, supply chain, and human capital.</p><br><p>As the organization continues to grow, they are bringing their digital marketing efforts in-house and seeking a <strong>Digital Marketing Specialist</strong> to strengthen the firm's online presence, support B2B deal origination, and communicate its investment approach and portfolio activity to key stakeholders.</p><br>Role Overview<p>The <strong>Digital Marketing Specialist</strong> will be responsible for executing and continuously improving the firm's digital marketing efforts across website management, SEO, paid advertising, email marketing, content, social media, and analytics.</p><br><p>The <strong>Digital Marketing Specialist</strong> will work closely with Partners and leadership to increase brand visibility, support qualified deal flow, strengthen engagement with founders and intermediaries, and translate the firm's positioning into effective digital marketing initiatives</p><br><p>This is a hands-on, multi-channel role that will transition day-to-day marketing activities from an external agency to an internal function. It is ideal for a well-rounded digital marketer who can independently manage multiple channels, analyze performance, and continuously identify opportunities for improvement.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesDigital Marketing Execution & Optimization<ul><li><p>Execute and continuously improve digital marketing initiatives across multiple channels.</p><br></li><li><p>Identify opportunities to increase qualified B2B deal flow and improve campaign performance.</p><br></li><li><p>Monitor marketing performance and make data-driven recommendations for optimization.</p><br></li><li><p>Test new approaches and continuously refine digital marketing initiatives based on results.</p><br></li><li><p>Stay current on digital marketing trends, AI tools, and relevant financial services marketing practices.</p><br></li></ul>Website Management & Optimization<ul><li><p>Manage and maintain the firm's website using WordPress or a similar CMS.</p><br></li><li><p>Publish press releases, portfolio acquisitions, team updates, thought leadership, and other corporate content.</p><br></li><li><p>Optimize website content, landing pages, navigation, and user experience to improve stakeholder engagement.</p><br></li><li><p>Support ongoing website SEO and content optimization.</p><br></li><li><p>Coordinate with external developers when larger website updates or technical projects are required.</p><br></li></ul>SEO & Content Marketing<ul><li><p>Execute SEO initiatives, including keyword research, on-page optimization, and content recommendations.</p><br></li><li><p>Develop SEO strategies tailored to B2B and private equity audiences.</p><br></li><li><p>Manage the firm's news content and broader content calendar.</p><br></li><li><p>Support content focused on investment themes, portfolio milestones, ESG initiatives, and sector-specific insights.</p><br></li><li><p>Monitor organic traffic, keyword rankings, and search performance.</p><br></li><li><p>Identify new content opportunities that can improve search visibility and inbound deal generation.</p><br></li></ul>Paid Advertising<ul><li><p>Manage targeted B2B paid advertising campaigns across Google Ads and LinkedIn Ads.</p><br></li><li><p>Develop campaigns targeting relevant audiences, including investment bankers, consultants, intermediaries, and business owners.</p><br></li><li><p>Monitor campaign budgets, performance, and return on ad spend.</p><br></li><li><p>Conduct ongoing testing across targeting, messaging, creative, and campaign configurations.</p><br></li><li><p>Optimize campaigns based on performance data and strategic objectives.</p><br></li><li><p>Provide recommendations for improving paid media effectiveness and ROI.</p><br></li></ul>Email Marketing & Marketing Automation<ul><li><p>Build and execute email marketing campaigns, newsletters, and automated nurture sequences.</p><br></li><li><p>Segment audiences based on stakeholder groups, including founders, intermediaries, and other relevant audiences.</p><br></li><li><p>Develop communications that support deal origination, stakeholder engagement, and broader marketing objectives.</p><br></li><li><p>Monitor email performance, including open rates, click-through rates, engagement, and conversions.</p><br></li><li><p>Continuously optimize campaigns based on audience and performance insights.</p><br></li></ul>Social Media & Brand Presence<ul><li><p>Manage the firm's LinkedIn presence and other relevant corporate social media channels.</p><br></li><li><p>Create and publish educational, informative, and brand-focused social content.</p><br></li><li><p>Highlight portfolio milestones, team expertise, investment themes, and relevant organizational initiatives.</p><br></li><li><p>Maintain a professional and consistent corporate brand presence.</p><br></li><li><p>Identify opportunities to increase engagement and visibility among target audiences.</p><br></li></ul>Analytics & Reporting<ul><li><p>Track marketing performance across the website, SEO, paid advertising, email marketing, and social media.</p><br></li><li><p>Use Google Analytics and other available platforms to evaluate digital performance.</p><br></li><li><p>Prepare recurring reports highlighting campaign results, trends, and key insights.</p><br></li><li><p>Present clear recommendations to leadership based on marketing performance.</p><br></li><li><p>Use data to prioritize optimization opportunities and future marketing initiatives.</p><br></li></ul>QualificationsExperience<ul><li><p>3–5 years of experience in digital marketing, growth marketing, performance marketing, or a related role.</p><br></li><li><p>Experience independently managing multiple digital marketing channels.</p><br></li><li><p>Experience supporting B2B lead generation or deal sourcing through SEO, paid advertising, content, and email marketing.</p><br></li><li><p>Hands-on experience managing Google Ads and LinkedIn Ads.</p><br></li><li><p>Experience managing website optimization initiatives.</p><br></li><li><p>Experience creating and executing email marketing campaigns and marketing automations.</p><br></li><li><p>Experience working with private equity, venture capital, investment banking, financial services, or M&A-related organizations is highly preferred.</p><br></li><li><p>Experience marketing within regulated financial industries is a plus.</p><br></li></ul>Skills<ul><li><p>Strong understanding of SEO, including keyword research, on-page optimization, content strategy, and organic performance tracking.</p><br></li><li><p>Strong understanding of targeted B2B paid advertising and campaign optimization.</p><br></li><li><p>Hands-on experience with Google Analytics (GA4) and Google Search Console.</p><br></li><li><p>Ability to manage websites through WordPress or similar CMS platforms.</p><br></li><li><p>Experience with email marketing and CRM platforms such as Salesforce, HubSpot, DealCloud, or similar systems.</p><br></li><li><p>Strong copywriting and content development skills with the ability to maintain a professional corporate tone.</p><br></li><li><p>Ability to analyze marketing performance and translate data into actionable recommendations.</p><br></li><li><p>Strong understanding of digital marketing reporting and performance metrics.</p><br></li><li><p>Ability to manage multiple channels, campaigns, and priorities simultaneously.</p><br></li><li><p>Comfortable using AI tools to improve marketing efficiency and workflows.</p><br></li><li><p>Familiarity with financial services marketing compliance and SEC-related marketing guidelines is a plus.</p><br></li><li><p>Understanding of ESG messaging and stakeholder capitalism is preferred.</p><br></li></ul>What Success Looks Like<ul><li><p>Digital marketing initiatives contribute to increased qualified deal flow and intermediary engagement.</p><br></li><li><p>Organic website traffic, search rankings, and overall digital visibility improve over time.</p><br></li><li><p>Google Ads and LinkedIn campaigns generate measurable B2B marketing results and demonstrate effective use of budget.</p><br></li><li><p>Email marketing and stakeholder communication programs are successfully established and continuously improved.</p><br></li><li><p>LinkedIn and other relevant digital channels demonstrate stronger engagement and brand visibility.</p><br></li><li><p>Marketing performance is consistently tracked, analyzed, and translated into actionable recommendations.</p><br></li><li><p>The transition from external agency support to an effective in-house digital marketing function is completed successfully.</p><br></li><li><p>Leadership has a reliable marketing partner capable of independently executing initiatives while identifying opportunities for continuous improvement.</p><br></li></ul>Opportunity<p>This role offers the opportunity to take meaningful ownership of digital marketing within a growing private equity organization. As the <strong>Digital Marketing Specialist</strong>, you will work directly with leadership while managing initiatives across SEO, paid media, email marketing, website optimization, content, social media, and analytics.</p><br><p>For a well-rounded B2B digital marketer who enjoys combining hands-on execution with data-driven optimization, this role provides the opportunity to directly influence brand visibility, stakeholder engagement, and qualified deal generation.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>We're looking for an enthusiastic and detail-oriented Guest Service Supervisor to join our dynamic team in Cairo, Egypt. In this pivotal role, you will oversee daily front-of-house operations and lead our Guest Services team to deliver exceptional experiences at every guest touchpoint. You will be the backbone of our guest-facing operations, providing strategic leadership, resolving escalated concerns with empathy and professionalism, and maintaining the highest service standards across all interactions. This is an opportunity to make a meaningful impact on our guests' experiences while fostering a collaborative and supportive team environment.<br><br>Lead, mentor, and support the Guest Service team through coaching, performance feedback, and professional development opportunities Handle escalated guest concerns and complaints with empathy and assertiveness, implementing effective solutions that exceed expectations Maintain and enforce consistent service standards across all guest touchpoints, ensuring compliance with organizational policies and procedures Schedule staff efficiently, manage shift coverage, and optimize team resources to meet operational demands while controlling labor costs Monitor team performance and provide constructive feedback to drive continuous improvement and goal achievement Utilize guest management systems and property management software to track operations, guest preferences, and service metrics Collaborate transparently with other departments to coordinate guest services and resolve interdepartmental issues Identify operational challenges and implement innovative solutions to enhance efficiency, guest satisfaction, and team engagement Maintain detailed records of guest interactions, complaints, and resolutions for quality assurance and analytical review Ensure the team remains organized, motivated, and aligned with organizational goals and service excellence standards Demonstrate flexibility by working varied shifts, including weekends and holidays, as operational needs require<br><br>Qualifications<br><br>Required Skills and Experience:<br><br>Excellent communication and interpersonal skills with the ability to connect authentically with guests and team members Strong proven leadership qualities and demonstrated management experience in a hospitality or customer service environment Proven ability to maintain high service levels under pressure while remaining calm and resilient Advanced problem-solving and conflict resolution abilities with a customer-focused mindset Proficiency in guest complaint handling and de-escalation techniques Experience with guest management systems and property management software (PMS) Strong organizational and time management skills with meticulous attention to detail Ability to work collaboratively across departments and foster an inclusive team environment Demonstrated capability to analyze performance metrics and make data-driven decisions Experience with staff scheduling, resource planning, and budget management Fluency in both Arabic and English<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Job Purpose<br><br>The Senior Application Developer is responsible for designing, developing, and maintaining scalable internal business applications that drive operational efficiency. This role serves as a technical lead in migrating legacy Power Platform solutions to modern web architectures, ensuring all digital tools are secure, high-performing, and aligned with organizational goals.<br><br>Responsibilities/Duties<br><br>Profil de candidat recherché :<br><br>Application Development & Architecture<br><br> Lead the full development lifecycle of internal web applications, from initial architectural design to deployment and continuous optimization. Execute the migration of existing business solutions from low-code platforms (Power Platform) to fully customized, scalable web applications. Develop secure and maintainable application architectures using modern development frameworks to support long-term business growth.<br><br>Integration & Automation<br><br> Lead the design and implementation of RESTful APIs and backend services to ensure seamless data exchange across the organization. Integrate internal business applications with existing databases, third-party services, and maintenance management platforms. Identify and automate manual operational workflows to improve data accuracy and overall organizational productivity.<br><br>Quality Assurance & Dev Ops<br><br> Manage CI/CD pipelines to automate build and deployment processes across cloud and on-premises environments. Lead comprehensive unit and system testing to ensure all software solutions meet functional requirements and performance benchmarks. Conduct regular code reviews and enforce strict development standards to maintain high-quality, defect-free software.<br><br>Analysis & Documentation<br><br> Collaborate with stakeholders to translate complex business requirements into clear technical specifications and system designs. Maintain detailed technical documentation for system architectures, API integrations, and internal development standards. Provide expert technical support and troubleshooting for in-house systems to ensure maximum reliability and system uptime.<br><br>Safety Responsibilities<br><br> Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.<br><br>Qualifications<br><br>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE<br><br> Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical field. Relevant certifications in cloud architecture or advanced software development.<br><br>Knowledge<br><br> Strong proficiency in backend development (Node.js/Python) and modern frontend frameworks (React/Angular/Vue.js). Solid understanding of relational and NoSQL databases, RESTful API design, and microservices architecture. Strong knowledge of Git, Dev Ops practices, and containerization tools like Docker or Kubernetes.<br><br>Experience<br><br> 5–7 years of experience in enterprise application development, with a specific focus on internal business systems and workflow automation.<br><br>Desired Behaviors & Experiences<br><br> Ability to decompose business challenges into simple, effective technical solutions. Strong ability to collaborate with both technical teams and non-technical stakeholders across different departments. A proactive commitment to learning emerging technologies and maintaining high development standards in a modern workplace. Strong analytical and problem-solving abilities. Attention to detail and commitment to high-quality software development standards. Strong communication and collaboration skills with both technical and non-technical stakeholders.
<h2 class="h5">Job description</h2>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a Senior DevOps & Cloud Engineer to join our Cloud & Platform Engineering team. In this role, you will work collaboratively with software engineering, security, architecture, and application teams to design, build, transition, and maintain cloud infrastructure solutions, primarily on AWS. You will play a key role in driving DevOps and DevSecOps transformation initiatives, delivering secure, scalable, and production-ready cloud platforms and applications while enabling faster delivery and operational excellence across multiple projects.<br><br><br><b>What you’ll do</b>
<br>Design, implement, configure, and maintain cloud infrastructure solutions, primarily on AWS, using Infrastructure as Code and configuration management practices.<br>
Collaborate with architecture teams to integrate AWS services within supported cloud solutions.<br>
Build, integrate, and maintain CI/CD platforms, pipelines, and associated toolsets.<br>
Implement and optimise continuous integration and continuous delivery processes to support efficient application deployment and operations.<br>
Partner with software engineering teams to manage and operate microservices-based environments.<br>
Develop automated and AI-enabled solutions for cloud provisioning, management, DevSecOps practices, and Cloud FinOps initiatives. Establish and maintain monitoring frameworks to improve service observability and reliability.<br>
Troubleshoot, support, and resolve issues across cloud and IT projects.<br>
Ensure high levels of platform availability, performance, and security.<br>
Contribute to the successful delivery of cloud transformation projects and DevSecOps adoption programmes.<br><br><br><b>Who you are</b>
<br>Degree in Engineering, Computer Science, or a related discipline.<br>
3-5 years of experience.<br>
Hands-on experience with cloud platforms, particularly AWS and its managed services.<br>
Experience working with CI/CD and DevSecOps tools such as GitHub Actions, Azure DevOps, and SonarQube.<br>
Strong expertise in Infrastructure as Code using Terraform.<br>
Practical experience with automation and configuration management tools such as Ansible. Experience with Puppet or Chef is beneficial.<br>
Good understanding of microservices architecture and cloud-native application environments.<br>
Strong knowledge of Kubernetes and containerised workloads using Docker.<br>
Experience with version control systems, particularly GitHub.<br>
Linux administration and scripting experience across major distribution.<br>
Understanding of networking, databases, DNS, proxies, and security concepts.<br>
Knowledge of backup and recovery, disaster recovery, vulnerability management, and patch management.<br>
Working knowledge of Python.<br>
Strong understanding of DevOps principles and agile ways of working.<br>
Customer-focused mindset with a commitment to delivering high-quality outcomes.<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work on large-scale AWS cloud transformation programmes.Exposure to modern DevSecOps practices and cloud-native engineering methodologies.Engagement with automation, Infrastructure as Code, Kubernetes, and AI-enabled cloud operations.Collaborative working environment with cross-functional engineering and architecture teams.Opportunity to contribute to secure, scalable, and resilient cloud platform solutions.<br><br><br><b>What skills you will learn</b>
<br>Advanced AWS cloud engineering and platform operations.DevSecOps implementation and continuous delivery optimisation.Infrastructure as Code using Terraform and configuration automation technologies.Kubernetes orchestration and microservices platform management.Cloud monitoring, observability, automation, and FinOps practices.Agile delivery methodologies and enterprise-scale cloud transformation approaches.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: VOIS LinkedIn<br>
Facebook: VOIS Facebook<br>
Instagram: VOIS Instagram<br>
You can also chat with our employees to learn more about our projects: Employee Connect<br><br><br><br>
</div>
Responsible for analyzing market trends and presenting recommendations based on findings. Responsible for monitoring and communicating developments in the banking industry that may have an impact on QNB Egypt.<br>Duties & Responsibilities:1. Gather and study relevant market and competitors’ information, using internal and external data sources, to review market position and determine threats.2. Conduct regular calls / visits to obtain informative data about banking products.3. Utilize all in-house tools to obtain and analyze the substantial amount of relevant, needed, and timely data as well as partnership with third parties to obtain deep insights.4. Observe the financial services market, both locally and globally, and review ad hoc analysis to provide market insights, including new products, trends and pricing.5. Analyze the local and international Digital and startups’ practices.6. Conduct Mystery shopping activities to generate market insights.7. Study the financial services market, both locally and globally, and review ad hoc analysis to provide market insights, including new products, trends and pricing.8. Prepare quarterly reports on QNB responsiveness to local and international market offering. 9. Conduct comprehensive market research for all segments on monthly basis.10. Guide the team to conduct the regular research activities along with the required analysis and recommendations such as ALCO research, Annual tariffs preparation …etc.11. Prepare analysis & regulatory reports, along with the weekly news and EGP interest rates weekly surveys.12. Conduct & abide by the agreed upon timeline of all periodic reports/market research/market analysis/ surveys required through the year for all Business line Sectors such as Retail, SME, Corporate, digital, financial inclusion… etc13. Perform any other tasks/missions that might be requested/needed relevant to the Market intelligence/Research duties that were not mentioned above.14. Cooperate with other entities (Communications Department, Purchasing Department, third parties, suppliers…etc) to guarantee smooth flow of information and material.15. Adhere to QNB policies & procedures in order to guarantee that QNB business in conducted in compliance with Local Laws, Internal Rules & Regulations, as well as International Standards.16. Apply Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible<br>Dimensions of the Job:The job serves all the activities associated with developing and executing all QNB research and analysis.<br>Functional Relationships (Work Contacts):<br>External:Customers External agencies<br>Internal:Branches Network Bank Departments<br>Job Specifications:<br>Education:Bachelor's degree in business administration, or Commerce with a concentration in Marketing.<br>Experience:3 - 5 years of experience in a relevant field with excellent knowledge of banking products in the market for Market Intelligence Lead Less than 1 year of experience in a relevant field with excellent knowledge of banking products in the market for the Market Intelligence Executive<br>Skills:Strong communication and presentation skills Strong interpersonal skills Perfect analytical and observational skills Ability to work independently on multiple projects Fluency in Arabic and English written/spoken Very good computer skills<br>Working Conditions:External visits for full market knowledge.
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel<br>
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br>
This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<ul>
<li>Greet guests warmly upon arrival and ensure a smooth check-in process.</li>
<li>Check guests in and out according to hotel policies, including handling payment and issuing room keys.</li>
<li>Assist with special requests, upgrades, and room assignments based on availability.</li>
<li>Provide guests with information about hotel facilities, amenities, and local attractions.</li>
<li>Handle requests for services such as transportation, wake-up calls, and dining reservations.</li>
<li>Resolve guest complaints or issues promptly and escalate to management when necessary.</li>
<li>Maintain communication with housekeeping, maintenance, and other departments to ensure guest needs are met.</li>
<li>Answer phones and other communications in a professional manner.</li>
<li>Maintain accurate records of charges and payments.</li>
<li>Handle cash, credit card transactions, and provide change or receipts as necessary.</li>
<li>Update guest information in the hotel management system.</li>
<li>Monitor hotel security by ensuring that guests’ identities are verified during check-in.</li>
<li>Ensure that all guest-related safety protocols and procedures are followed.</li>
<li>Upsell hotel services, amenities, and packages to enhance guest satisfaction and revenue.</li>
<li>Maintain open communication with guests, ensuring all questions are answered and concerns addressed.</li>
<li>Conduct courtesy calls to in-house guests and maintain records.</li>
<li>Stay updated on hotel information and local services, including hours of operation, promotions, events, and attractions.</li>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Abilities, key competencies, skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong><br>
• Positive orientation<br>
• Operational decision making<br>
• Self-development and management</p>
<p><strong>Leading others</strong><br>
• Developing an empowered team<br>
• Leading an engaged and diverse team<br>
• Communication</p>
<p><strong>Leading the business</strong><br>
• Advocating guest passion<br>
• Business planning and analysis<br>
• Business improvement and change</p>
<h4>Experience, certificates, education</h4>
<ul>
<li>Minimum 2 years experience in a similar capacity within a luxury hospitality environment.</li>
<li>Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.</li>
<li>Proficient in English language (verbal and written); Russian language proficiency is an asset.</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Must be flexible in terms of working hours.</li>
<li>A hospitality diploma is an asset.</li>
<li>Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong><b>Who we are</b></strong><br>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture<br><strong><b>About this Role</b></strong><br><strong><b>What you'll do</b></strong><br><strong><b>Who you are</b></strong><br><strong><b>Not a perfect fit?</b></strong><br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><strong><b>What's in it for you</b></strong><br><strong><b>What skills you will learn</b></strong><br><strong><b>VOIS Equal Opportunity Employer Commitment</b></strong><br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. <br><strong><b>Join Us</b></strong><br>At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><strong><b>Alert </b></strong><br>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA<br><strong><b>Follow us on social media</b></strong><br>Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.<br> </div>
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<p>Has full awareness, manages, and supervises all tasks of his/her staff.</p>
<ul>
<li>Directs work assignments of non-supervisory personnel.</li>
<li>Informs other operating departments of matters related to Butler operations.</li>
<li>Ensures all communication is carried clearly amongst the team.</li>
<li>Receives, records, and distributes various reports via the Opera system.</li>
<li>Receives, records, and always transmits guest requests and preferences accurately to the team.</li>
<li>Maintains and updates administrative data.</li>
<li>Maintains key control and track sheet.</li>
<li>Ensures that the pre-arrival preparation is under control and reports them to Assistant Head Butler / Head Butler.</li>
<li>Ensures smooth handover of daily activities to next shift.</li>
<li>Appraises appearance, discipline, and efficiency of all staff under direct supervision.</li>
<li>Maintains working area and equipment in a proper state of cleanliness and repair.</li>
<li>Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests.</li>
<li>Handles guest complaints: delegates immediately and reports to Head Butler / Assistant Head Butler.</li>
<li>Meticulously follows consumptions of guest supplies.</li>
<li>Designates department trainer, proactively identifies training needs and schedules consistent trainings in multi-aspect that build Butlers’ confidence.</li>
<li>Monitors performances and provides timely feedback for improvements.</li>
<li>Intuitively anticipates through observation and interactions guests’ needs and wants and orchestrates special occasions and celebrations.</li>
<li>Promptly answers any in-house guest calls, instant messages, and emails and communicates with respective departments in the resolution of guests’ requests.</li>
<li>Performs related duties and special projects assigned.</li>
<li>Ensures repeat guests are met and greeted by Butlers daily and profiles are updated.</li>
<li>Ensures long-staying, special attention, occasion celebrating guests are taken care of exclusively by Butlers, paying particular attention to their needs and requests.</li>
<li>Fully understands the responsibility of providing the promised service to be given, even if it means running a pantry for the needed period / crunch times.</li>
<li>Fully understands that the Butler position and the whole department constantly renews and develops itself to make sure to keep up with the trends in hospitality industry.</li>
<li>Has an awareness of all positions in the Butler service department including their job functions.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous customer related experience an asset</li>
<li>Must possess outstanding guest service skills and sophisticated verbal and communication skills</li>
<li>Computer literate in Microsoft Windows applications an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively with fellow colleagues as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, collect, secure, and maintain all cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Audit house banks periodically according to SOPs. Maintain, distribute, and record petty cash and cashier banks. Collect and verify cash and cash equivalents and prepare paperwork for bank deposit at prescribed times. Document, prepare, and distribute reports to department managers. Prepare tickets for cash banquet functions and check hotel token machines. Provide cash to guests and conduct currency exchanges in accordance with policies and procedures. Document, maintain, communicate, and act upon all cash variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal and regulatory audit processes and ensure compliance with SOPs.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 1 year of related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>2.1 Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.<br>
2.2 When necessary, clean the rooms or floor corridors.<br>
2.3 Clean all of the hotel windows.<br>
2.4 Clean the carpets and mop the floors.<br>
2.5 Clean and treat the marble surfaces.<br>
2.6 Wipe the walls and ceilings and carry and arrange furniture.<br>
2.7 Vacuum and dust the curtains.<br>
2.8 Clean the chairs and carpets.<br>
2.9 Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</p>
<p>2.10 Carry material that the Housekeeping Department needs from the storage house or warehouse.<br>
2.11 Empty the garbage in the general areas.<br>
2.12 When necessary, make up rooms.<br>
2.13 Immediately hand over any lost and found items to the Housekeeping Office.<br>
2.14 Immediately report any suspicious persons or packages etc. to senior managers for security purposes.<br>
2.15 Public area attendant working in the restaurants, bars, room and ballrooms are responsible for vacuuming, shampooing and window cleaning.<br>
2.16 Responsible for cleaning and wiping all of the windows at the hotel.<br>
2.17 Is familiar with security and protection methods.<br>
2.18 Attend vocational training.<br>
2.19 Is clean, friendly, and hygienic.<br>
2.20 Perform all tasks assigned by seniors.<br>
2.21 Take part in the Emergency Response Teams.<br>
2.22 Responsible for reporting all breakdowns identified in his/her section to seniors.<br>
2.23 Carry out all responsibilities related to the quality management systems implemented at the facilities.<br>
2.24 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a primary school diploma.<br>
<strong>Experience:</strong> Can learn the job in a few months and enhance knowledge in one year.<br>
<strong>Foreign language:</strong> Not expected.<br>
<strong>Courses and training:</strong> Not expected.<br>
<strong>Computer literacy:</strong> Not required.<br>
<strong>Skills:</strong> Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.</p>
<h4>The Role</h4>
<p>Four Seasons Hotel Boston has unveiled Coterie, an intimate lounge overlooking the Boston Public Garden. The showcase bar will be the featured dining outlet for the Hotel’s discerning guests. An upbeat vibe, classic service and brasserie style menu will create lobby buzz from lunch until late evening.</p>
<p>We are seeking bartenders who are dedicated to providing exceptional quality and service to our guests. Previous experience working in a fast-paced restaurant is preferred. As Coterie will be open for lunch and dinner, qualified candidates should be able to work a variety of shifts that will also include weekends and holidays.</p>
<p><strong>Rate:</strong> $31.72 per hour</p>
<h4>What to expect from your work experience</h4>
<ul>
<li>Free medical and dental insurance for you and your eligible dependents.</li>
<li>Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.</li>
<li>Experience other Four Seasons Hotels and Resorts through the complimentary room nights program.</li>
<li>Complimentary meals at our employee cafeteria.</li>
<li>401k participation with company matching program.</li>
<li>Complimentary life insurance.</li>
<li>Vacation and paid sick time off.</li>
<li>And much more!</li>
</ul>
<p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p>
<p>Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></p><p></p>