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<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>A Manhattan landmark on Billionaires' Row. Experience five-star, New York hotel living in our modern-deco landmark designed by famed architect I.M. Pei. Located on “Billionaires’ Row” at the city’s most prestigious address between Park Avenue and Madison Avenue, you’re just steps from Central Park and Madison Avenue shopping. Come and unwind in our sun-filled suites (some of the largest in Manhattan), take in the unparalleled city and park views, and experience serenity and luxury high above Manhattan’s exhilarating whirlwind.</p>
<h4>About the role</h4>
<p>The Staff Accountant is responsible for assisting the Assistant Director of Finance in maintaining the general ledger and balance sheet reconciliations.</p>
<p>Additionally, the Staff Accountant is responsible for supervising other areas within the Finance Department under the direction of the Assistant Director of Finance, including payroll, accounts payable, and general cashiering in accordance with all related local and corporate policies and procedures.</p>
<h4>What you will do</h4>
<ul>
<li>Responsible for supervising other areas within the Finance Department under the direction of the Assistant Director of Finance, including payroll, accounts payable, and general cashiering in accordance with all related local and corporate policies and procedures.</li>
<li>Support Assistant Director of Finance with maintaining the effectiveness of internal controls to safeguard the resort's assets and resources.</li>
<li>Actively support other department managers with matters dealing with labor standards, payroll, and other issues that may arise.</li>
<li>Assist and supervise the efforts, quality, and timeliness of all aspects of payroll, accounts payable, and general cashiering or other areas as directed by the Assistant Director of Finance and Director of Finance.</li>
<li>Assist with developing the Finance Department staff to aid the company's future growth.</li>
<li>Understand and possess a working knowledge of the Accounting & Finance Manual.</li>
<li>Intermediate understanding of month-end process, including but not limited to preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principles.</li>
<li>Ensure that income is properly recorded, and an accurate and timely daily revenue report is generated.</li>
<li>Ability to direct the efforts, quality and timeliness of all aspects of the payroll, general ledger, accounts payable and general cashiering.</li>
<li>Understand the current edition of USALI.</li>
<li>Prepare and coordinate the monthly reconciliations for all balance sheet accounts and all bank reconciliations, ensuring all outstanding reconciling items are investigated and resolved satisfactorily.</li>
<li>Perform all daily, monthly, and other periodic accounting and financial reporting in an accurate and timely nature.</li>
<li>Participate in the physical inventory counts and the subsequent accuracy of count, price, and valuation.</li>
<li>Maintain harmonious and professional relationships with all departments and Home Office.</li>
<li>Assist in other areas of the accounting office as needed.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>College degree and 2+ years of progressive experience in Accounting Management, preferably in a hotel setting.</li>
<li>Previous payroll experience and knowledge of labor laws, highly desirable.</li>
<li>Previous leadership experience overseeing a team.</li>
<li>Computer literacy and the ability to operate computer equipment and excellent Excel and working knowledge of Sun, Opera, BirchStreet Systems preferred.</li>
<li>Excellent written and verbal communication skills to prepare and deliver reports, effective presentations and to facilitate meetings.</li>
<li>Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Comprehensive benefits package</li>
<li>Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)</li>
<li>Complimentary accommodation at other Four Seasons Hotels and Resorts</li>
<li>Complimentary employee meals</li>
<li>Paid holidays, vacation, and sick days</li>
<li>Culinary, retail and wellness experiences at special rates</li>
</ul>
<h4>Schedule & hours</h4>
<p>This is a full-time position (on-site)</p>
<h4>Compensation</h4>
<p>$90,000 - $95,000 annually</p>
<p>Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</p>
<p>We look forward to receiving your application!</p>
<p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary Natural Language Understanding (NLU) capabilities developed entirely in-house and trained on millions of multilingual conversations.<br> Our platform empowers marketing, customer support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why This Role Matters At Lucidya, customer support is more than answering tickets - it's a critical part of the customer experience.<br> As we scale our global customer base and move towards 24/7 support coverage, we're building a world-class support function that delivers fast, knowledgeable, and proactive service.<br> As a Customer Support Specialist, you'll be the first point of contact for our customers, helping them resolve issues, navigate the platform, and ensuring every interaction leaves a positive impression.<br> You'll work closely with our Technical Support and Engineering teams, troubleshooting problems, escalating complex issues when needed, and helping us continuously improve the customer experience.<br> Your ability to communicate clearly, solve problems efficiently, and build trust with customers will have a direct impact on customer satisfaction and retention.<br> What You'll Do Serve as the first point of contact for customer inquiries across multiple channels, including live chat, email, and our ticketing platform.<br> Deliver exceptional customer support in both Arabic and English.<br> Investigate, troubleshoot, and resolve customer issues independently wherever possible.<br> Perform initial debugging and quality checks before escalating technical issues to the Technical Support team.<br> Accurately document customer interactions, troubleshooting steps, and resolutions within our ticketing system.<br> Manage customer expectations by providing clear updates, timelines, and proactive communication throughout the support process.<br> Collaborate closely with Technical Support and Engineering to ensure timely issue resolution.<br> Contribute to maintaining and improving internal knowledge base articles and support documentation.<br> Identify recurring customer issues and share feedback to improve product quality and support processes.<br> Participate in quality assurance reviews and continuously improve service standards.<br> Support our evolving 24/7 customer support operation through a rotational shift schedule, including evenings and weekends.<br> What Success Looks Like Within your first 90 days, you'll: Develop a strong understanding of the Lucidya platform, products, and customer workflows.<br> Become confident navigating our support tools and internal processes.<br> Successfully manage customer inquiries independently.<br> Demonstrate strong product knowledge and effective troubleshooting skills.<br> Build productive working relationships with Technical Support and Engineering teams.<br> Consistently achieve key customer support metrics, including First Response Time (FRT), First Contact Resolution (FCR), and Customer Satisfaction (CSAT).<br> Who You Are 2+ years of experience in a Customer Support Specialist, Customer Support Agent, or similar customer-facing support role.<br> Current experience supporting customers in a SaaS environment (required).<br> B2B SaaS experience is strongly preferred.<br> Fluent in both Arabic and English, with excellent written and verbal communication skills.<br> Comfortable explaining technical concepts to non-technical customers.<br> Strong problem-solving and analytical skills with the ability to troubleshoot customer issues independently.<br> Experience working with support and collaboration tools such as Intercom, Jira, CRM platforms, or similar ticketing systems.<br> Comfortable working across multiple systems and managing several customer conversations simultaneously.<br> Highly organized, customer-focused, and able to thrive in a fast-paced environment.<br> Bachelor's degree or equivalent qualification.<br> Nice to Have Experience supporting enterprise or government customers.<br> Familiarity with customer engagement, social listening, or customer experience platforms.<br> Experience contributing to knowledge bases or process documentation.<br> Exposure to QA processes or customer support performance metrics.<br> Why You'll Love Working Here Join one of the region's leading AI-native technology companies.<br> Work alongside talented teams building products used by leading enterprises and government organizations.<br> Help shape a growing Customer Support function with opportunities to influence processes and best practices.<br> Remote-first working environment.<br> Continuous learning and career development opportunities.<br> Collaborative, inclusive, and high-performance culture where your impact is visible.<br> Hiring Process Talent Acquisition Screening Hiring Manager Interview Practical Assessment (if applicable) Final Interview Offer</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>About us</strong> </span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. </span></p><br><p><span><span><strong>Responsibilities:</strong></span></span></p><br><p><span><span>•</span></span><span><span>Promote a culture of zero harm within the business and our projects.</span></span></p><br><p><span><span>•</span></span><span><span>Provide geotechnical engineering knowledge on projects and pursuits, including geological site reconnaissance, geotechnical site characterization, geotechnical data management, geotechnical analysis, geotechnical design, detailing.</span></span></p><br><p><span><span>•</span></span><span><span>Deliver quality technical reports and submissions.</span></span></p><br><p><span><span>•</span></span><span><span>Shadow Geoscience team leads by following corporate, safety, sustainability, quality, business development, engineering, procedures and processes.</span></span></p><br><p><span><span>•</span></span><span><span>Support growth of the Geoscience Service Line by contributing towards our ever-expanding workload.</span></span></p><br><p><span><span>•</span></span><span><span>Attend and participate in client meetings and deliver client and industry facing project presentations.</span></span></p><br><p><span><span>•</span></span><span><span>Work as part of an integrated delivery team, comprising other engineering disciplines, professional environmental scientists, project delivery and project support staff on existing and new Worley Consulting/Worley projects.</span></span></p><br><p><span><span>•</span></span><span><span>Support the development and implementation of geoscience strategies that are consistent with the divisional and regional Geoscience Service Line plans.</span></span></p><br> <p><span><strong>Qualifications:</strong></span></p><br><p><span><span>•</span><span>Experienced in practicing geotechnical engineering, ranging from site supervision, pre-feasibility studies through to detailed design and construction.</span></span></p><br><p><span><span>•</span><span>Ability to work in multi-disciplined teams in a fast-paced environment.</span></span></p><br><p><span><span>•</span><span>Experience with Leapfrog and Openground software suites</span></span></p><br><p><span><span>•</span><span>Self-starter, willing and able to work on a wide variety of tasks.</span></span></p><br><p><span><span>•</span><span>Be able to write clear, logical and concise technical reports in English.</span></span></p><br><p><span><span>•</span><span>Demonstrate logical and independent thinking.</span></span></p><br><p><span><span>•</span><span>Geotechnical design in accordance with Eurocodes.</span></span></p><br><p><span><span>•</span><span>Strong ability to present, analyse and interpret data to a very high standard.</span></span></p><br><p><span><span>•</span><span>Possess excellent oral and written communication skills.</span></span></p><br><p><span><span>•</span><span>Willingness to travel for site visits and site supervision assignments across the Middle East</span></span></p><br><p><span><span>•</span><span>Master’s degree in Civil or Geotechnical Engineering from an accredited institution, including a strong commitment to continuing professional development (CPD).</span><span>Candidates with Geotechnical Engineering background are preferred although not essential.</span></span></p><br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>
Company Description RED | Real Estate Domain offers a modern, data-driven approach to real estate, serving buyers, developers, and sellers across key locations including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company delivers an end-to-end customer-focused journey that combines expert industry advice with statistics, technology, and carefully selected value-added services. Through its team of specialists, first-hand market information, and technology applications, RED enables faster, easier, and well-informed real estate decisions. RED partners with a broad network of credible developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, Emaar, Ora, City Edge, Hyde Park, Tatweer Misr, and others, covering both residential and commercial projects.<br>Role Description This full-time, on-site Real Estate Sales Agent role is based in Cairo, Egypt. The Real Estate Sales Agent will guide clients through the buying and selling process, including property consultations, site visits, and contract negotiation for residential and commercial units. Responsibilities include building and managing a client portfolio, following up on leads, maintaining strong relationships, and providing data-backed advice aligned with RED’s technology-enabled approach. The role also involves coordinating with developers, preparing and presenting property options, maintaining up-to-date knowledge of market trends and areas served by RED, and ensuring high-quality, ethical customer service throughout each transaction.<br>Qualifications<br> Demonstrated proficiency in Real Estate Sales, with a strong track record of closing deals and meeting sales targets. Solid understanding of the Real Estate market, including local residential and commercial projects and market dynamics. Possession of a valid Real Estate License (where applicable) and adherence to all relevant legal and regulatory requirements. Strong Customer Service skills, including active listening, empathy, and the ability to manage client expectations effectively. Proven Sales capabilities, including negotiation, lead follow-up, and pipeline management. Excellent communication and presentation skills in spoken and written English; Arabic proficiency is highly beneficial. Comfort with technology tools, CRM systems, and data-driven decision-making to support clients with accurate market insights. Ability to work on-site, manage multiple client engagements, and collaborate with internal teams and external developers. Prior experience in real estate or property consultancy in Egypt is a plus; a bachelor’s degree in Business, Marketing, or a related field is advantageous.
Company Description RED | Real Estate Domain provides a modern, data-backed approach to real estate through an end-to-end method that serves buyers, developers, and sellers across key areas, including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company focuses on a customer-centered journey that combines expert industry advice, statistics, and technology-enabled services to deliver selective value-added solutions. With first-hand market information and advanced technology applications, RED helps clients make well-informed, faster, and easier decisions. RED collaborates with a wide network of credible developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, Imkan, and others, covering both residential and commercial projects.<br>Role Description This is a full-time on-site Real Estate Consultant role based in Cairo. The Real Estate Consultant will support clients throughout the property transaction process, including identifying suitable residential and commercial properties, conducting property tours, and presenting data-backed recommendations aligned with client needs. The role includes managing leads, following up with potential buyers and sellers, and maintaining accurate records of client interactions and property listings. The consultant will prepare and review offers, coordinate negotiations between parties, and collaborate with internal teams to ensure a smooth, compliant, and efficient sales journey. The role also involves staying updated on market trends, new projects, and developer offerings, while participating in ongoing training and contributing to promotional events and client outreach activities.<br>Qualifications<br> Strong knowledge of Real Estate and Real Property markets, particularly in Cairo and surrounding developments. Proven Sales skills, including lead generation, pipeline management, and closing transactions. Effective Negotiation abilities to represent client interests and secure favorable outcomes. Experience in Training or mentoring, with the ability to share market insights and best practices with colleagues or clients. Excellent communication and interpersonal skills, with customer-focused mindset and ability to build long-term relationships. Ability to work on-site, manage multiple clients and projects simultaneously, and maintain organized documentation. Comfort with using technology tools, CRM systems, and data-driven reports to support decision-making. Bachelor’s degree in Business, Real Estate, Marketing, or a related field is preferred; relevant real estate certifications are an advantage. Prior experience in real estate consulting, brokerage, or property sales is highly beneficial.
Company Description Tech Loom Global connects industry-leading companies across various sectors with top-tier global talent. Our expertise spans a wide range of functions, including sales development, product and engineering, marketing, operations, customer success, finance, and administrative support. As a Tech Loom Global team member, you become part of a network of high-caliber professionals delivering real impact for forward-thinking companies navigating today's dynamic and competitive landscape.<br>Role Description We are seeking a Full-Cycle Recruiter to own the end-to-end hiring process for Tech Loom Global's own growing team. This is a high-visibility, high-ownership role — you'll take client hiring needs from intake through to a finalist ready for leadership's final interview, managing every step in between. You'll work closely with our internal team to build accurate job requisitions, source and screen top talent across global markets, and keep candidates engaged and informed throughout the process. This role is ideal for someone who thrives on ownership, moves fast without cutting corners, and genuinely enjoys the process of finding the right person for the right role.<br>Responsibilities Partner with internal stakeholders on hiring intake to build accurate, compelling job requisitions Create and publish job postings on Linked In and other relevant channels Source and engage candidates using Linked In Recruiter and other sourcing tools Conduct first-round screening interviews to assess qualifications, communication skills, and fit Coordinate and schedule final-round interviews between shortlisted candidates and leadership Build, manage, and maintain candidate pipeline trackers, ensuring accurate and up-to-date status across all open roles Manage candidate communication throughout the recruitment lifecycle to ensure a timely, positive experience Flag process bottlenecks or improvement opportunities to leadership<br>Required Qualifications5+ years of full-cycle recruiting experience (sourcing through offer/placement) Experience recruiting for US-based clients or employers Strong command of Linked In Recruiter Experience managing and tracking candidates through spreadsheets or dedicated tracking tools, with the ability to recommend better tracking systems or workflows Experience conducting candidate screening interviews on live calls Excellent written and verbal English communication skills Highly organized, with the ability to manage multiple open requisitions at once Comfortable working independently in a fully remote, fast-paced environment<br>Preferred Experience Experience sourcing and placing global/offshore talent Familiarity with ATS platforms other than Linked In Recruiter
Company Description Raya CX is a next-generation business process outsourcing and customer experience management provider, supporting clients across diverse industries. Since 2001, the company has been a preferred partner for customer service, technical support, and global services for Fortune 1000 organizations in North America, Europe, the Middle East, and Africa. Raya CX operates from highly competitive and skilled labor markets, delivering consistent, high-quality customer interactions. Its integrated solutions are driven by advanced technology, robust strategies, and ongoing process optimization. The company focuses on continuous improvement and innovation to enhance both client outcomes and employee experience.<br>Role Description The French CS Agent (B2–C1) role is a full-time, on-site position based in Qesm 1st 6 October. In this role, the agent handles inbound and outbound customer interactions in French, including responding to inquiries, resolving issues, and providing information about products and services. Daily tasks include managing customer cases via phone, email, and chat, documenting interactions accurately, and following established procedures and service-level agreements. The agent collaborates with team leaders and support teams to escalate complex cases, ensure timely resolutions, and maintain high customer satisfaction. The role also involves adhering to quality standards, participating in coaching and training sessions, and contributing to a positive, inclusive team environment.<br>Qualifications<br> Strong French language proficiency (B2–C1) and good command of English for effective communication with customers and internal teams. Customer service skills, including active listening, empathy, problem-solving, and the ability to manage difficult or escalated interactions professionally. Basic computer and technical skills, such as working with CRM tools, ticketing systems, and standard office applications. Time management and organizational abilities to handle multiple tasks, prioritize workloads, and meet performance targets. Adaptability and teamwork, with a readiness to learn new processes, accept feedback, and collaborate in a multicultural environment. Previous experience in customer service, call centers, or BPO environments is an advantage. High school diploma or equivalent; a university degree in a related field is considered a plus. Availability to work full-time on-site in Qesm 1st 6 October, including flexible shifts if required by business needs.
Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Develop and implement revenue strategies for the hotel. Monitor competitor pricing and market trends to adjust strategies. Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data. Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business. Conduct regular performance reviews and optimize pricing and inventory. Mentor, coach and develop junior team members in revenue management practices. Collaborate with sales, finance, and front office teams to achieve revenue goals. Ensure reservations are well managed and coordinate with the reservations team. Drive market share in your competitive set and ensure all systems are adequately used to optimize Rev PAR. Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits. Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.<br><br>Qualifications<br><br>1-3 years of experience in revenue management roles. Proven ability to work independently while also thriving in collaborative team environments. Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth. Proficient in revenue management principles. Strong understanding of the distribution landscape, online travel agencies, and emerging market trends. A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders. Being curious and open-minded.<br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus
About Valify Solutions Valify is a leading Reg Tech company specializing in digital identity verification and compliance automation. We enable financial institutions, fintechs, and large enterprises to securely onboard customers, mitigate risk, and comply with evolving regulatory standards through advanced AI-powered solutions. As we continue to expand across the region, we are seeking a skilled and driven Marketing Specialist to join our team and support our growth initiatives.<br>Role Overview:Are you a technical problem solver with a passion for building strong customer relationships? Do you thrive in a fast-paced environment where you can wear multiple hats? If so, our Technical Customer Success Engineer role at Valify might be the perfect fit for you! In this role, you will play a pivotal role in the onboarding, support, and success of our customer accounts, ensuring they derive maximum value from our solutions.<br>Key Responsibilities:Customer Engagement:Act as a trusted advisor to a portfolio of customer accounts, guiding them through onboarding, technical support, and ongoing success initiatives. Collaborate closely with the sales team to provide technical expertise during Proof-of-Concepts (POCs) and ensure successful customer adoption of Valify solutions. Technical Expertise:Develop and customize Python scripts and API integrations tailored to meet specific customer requirements, enhancing service flexibility and functionality. Lead the deployment and integration of Valify services across various environments (Cloud, On-premise), ensuring seamless implementation and optimal performance. Data Analysis and Documentation:Conduct data analysis for assigned accounts to identify trends, opportunities for improvement, and ensure alignment with customer success metrics (e.g., NPS, CSAT). Create custom documentation and clear flowcharts to document customer environments, use cases, and solution configurations.<br>Requirements:Bachelor’s degree in Computer Science, Engineering, or related technical field.5-8 years of experience in a customer success or technical account management role, preferably in a technology or Saa S company. Proficiency in Python scripting, API integrations, and cloud technologies (AWS, Azure). Strong analytical skills with experience in data analysis, spreadsheet management. Excellent communication and interpersonal skills, with a proven ability to build and maintain strong customer relationships. Experience with technical documentation and flowchart creation is a plus.
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
<br>
<h4>Job description</h4>
<p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p>
<br>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li>
<li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li>
<li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li>
<li>Maintain detailed guest records and documentation using property management systems</li>
<li>Assist in organizing guest activities, excursions, and special events</li>
<li>Provide cultural orientation and local information to international guests</li>
<li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li>
<li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li>
<li>Ensure compliance with company policies and hospitality standards</li>
<li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li>
<li>Perform other duties as assigned to support overall guest satisfaction objectives</li>
</ul>
<br>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Fluent proficiency in German and French (written and verbal); English proficiency required</li>
<li>Proven experience in guest relations, customer service, or hospitality industry</li>
<li>Excellent interpersonal and communication skills</li>
<li>Strong organizational and time management abilities</li>
<li>Problem-solving mindset with the ability to handle challenging situations calmly</li>
<li>Cultural awareness and sensitivity to diverse guest backgrounds</li>
<li>Proficiency with guest management systems and Microsoft Office applications</li>
<li>Ability to multitask and work efficiently in a fast-paced environment</li>
<li>Professional demeanor with a friendly and empathetic approach</li>
<li>Flexibility to work varied shifts, including weekends and holidays as required</li>
<li>Preferred: Previous experience in a resort or hotel setting</li>
<li>Preferred: Experience with multilingual guest services</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
<br>
<h4>Job description</h4>
<p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p>
<ul>
<li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li>
<li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li>
<li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li>
<li>Maintain detailed guest records and documentation using property management systems</li>
<li>Assist in organizing guest activities, excursions, and special events</li>
<li>Provide cultural orientation and local information to international guests</li>
<li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li>
<li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li>
<li>Ensure compliance with company policies and hospitality standards</li>
<li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li>
<li>Perform other duties as assigned to support overall guest satisfaction objectives</li>
</ul>
<br>
<h4>Qualifications</h4>
<ul>
<li>Fluent proficiency in German and French (written and verbal); English proficiency required</li>
<li>Proven experience in guest relations, customer service, or hospitality industry</li>
<li>Excellent interpersonal and communication skills</li>
<li>Strong organizational and time management abilities</li>
<li>Problem-solving mindset with the ability to handle challenging situations calmly</li>
<li>Cultural awareness and sensitivity to diverse guest backgrounds</li>
<li>Proficiency with guest management systems and Microsoft Office applications</li>
<li>Ability to multitask and work efficiently in a fast-paced environment</li>
<li>Professional demeanor with a friendly and empathetic approach</li>
<li>Flexibility to work varied shifts, including weekends and holidays as required</li>
<li>Preferred: Previous experience in a resort or hotel setting</li>
<li>Preferred: Experience with multilingual guest services</li>
</ul></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the Document Control function by managing electronic document management systems (EDMS), SharePoint, and digital document workflows to ensure the effective control, tracking, and governance of project documentation. The role is responsible for maintaining document accuracy, supporting document lifecycle management, and ensuring compliance with document control procedures and approved electronic platforms. The position plays a key role in enhancing document governance, improving workflow efficiency, ensuring audit readiness, and supporting the continuous improvement of digital document management processes.</p>
<h4>What you will do</h4>
<li>Lead document control activities across projects, ensuring the effective management of documents through approved EDMS and SharePoint platforms.</li>
<li>Maintain document numbering, metadata, revision control, distribution processes, and document lifecycle governance in line with company standards.</li>
<li>Manage and maintain structured document repositories, ensuring document accuracy, integrity, accessibility, and version control.</li>
<li>Support digital document workflows by testing, validating, and optimizing Power Automate, Power Apps, and other document management solutions.</li>
<li>Monitor document registers, audit trails, and reporting dashboards to identify risks, gaps, and non-compliance, escalating issues where required.</li>
<li>Coordinate with project teams, stakeholders, and IT to resolve document control and system-related issues while ensuring seamless document workflows.</li>
<li>Provide guidance and support to Document Controllers and end users on document control procedures, systems, and best practices.</li>
<li>Prepare regular reports, dashboards, and performance metrics to support management visibility, audit readiness, and continuous improvement initiatives.</li>
<h4>Required skills to be successful</h4>
<li>4+ years of experience in Document Control within construction, real estate, infrastructure, engineering, or project-based environments, including 4+ years of hands-on experience using Electronic Document Management Systems (EDMS) such as SharePoint, PMWeb, ProjectWise, Aconex, Asite, or equivalent platforms.</li>
<li>Strong understanding of document control principles, including document lifecycle management, metadata, revision control, document numbering, transmittals, registers, and controlled distribution.</li>
<li>Experience managing SharePoint document libraries, version control, metadata, access permissions, and digital document workflows.</li>
<li>Practical experience with Microsoft Power Platform, particularly Power Automate and Power Apps, to support workflow improvements, testing, and system enhancements.</li>
<li>Strong reporting, data management, and analytical skills, with experience preparing document control reports, audit records, dashboards, and register reconciliations.</li>
<li>Proven ability to guide Document Controllers, coordinate with cross-functional stakeholders, and ensure compliance with document governance standards.</li>
<li>Excellent communication, organizational, problem-solving, and stakeholder management skills, with the ability to manage multiple priorities.</li>
<h4>What equips you for the role</h4>
<li>Bachelor's degree in Computer Science, Information Systems, Information Management, Business Information Technology, Engineering, or a related discipline.</li>
<li>Strong knowledge of EDMS platforms, digital document workflows, and document governance best practices.</li>
<li>Working knowledge of ISO 9001:2015 documented information requirements. Familiarity with ISO 19650 is considered an advantage.</li>
<li>Excellent command of English. Arabic proficiency is preferred.</li>
<li>High attention to detail, strong ownership, analytical thinking, and a continuous improvement mindset.</li>
<li>Ability to work under pressure while maintaining compliance, accuracy, and effective stakeholder collaboration.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Vodafone Business Digital Industry Lead is a strategic, customer-facing role that combines industry expertise, digital transformation consulting, business development, and executive stakeholder management. This role focuses on pinpointing customer needs and industry-specific opportunities, offering tailored guidance and recommendations to align with those requirements. It fosters collaboration with internal teams to discover, develop, and support new business prospects. By drawing on industry expertise, the advisor influences key decision makers, clearly communicates Vodafone’s value proposition, and supports digital transformation discussions.</p>
<h4>Job profile</h4>
<ul>
<li>Industry-led business opportunity generation</li>
<li>Define industry value propositions (e.g., “agile & sustainable supply chains”, “smart building automation”, “citizen services platform”, etc.) and work with account teams to bring that into customer conversations.</li>
<li>Drive industry discussions with key customers and stakeholders leading with use cases, scenarios that are relevant to the target audience, and address national agendas, pain areas, or aspirations.</li>
<li>Account & stakeholder strategy</li>
<li>Work with internal teams to define the right engagement strategy with different stakeholders using the industry narrative, leading to a long-term account plan with defined dialogues for different customer stakeholders.</li>
<li>Strategic roadmap development with senior decision-makers</li>
<li>Engage with senior business decision-makers (CxOs) to co-create end-to-end, multi-year industry roadmaps, grounded in a deep assessment of the customer’s current landscape and future ambitions, to identify and unlock strategic growth and transformation opportunities.</li>
<li>Facilitation of design thinking and ideation workshops</li>
<li>Lead design thinking and ideation workshops with customers to cultivate innovation, uncover new opportunities, and translate collaborative problem-solving into actionable use cases and scenarios that underpin transformational digital initiatives.</li>
<li>Partner ecosystem collaboration</li>
<li>Leverage partners (GSIs, ISVs) to develop industry-specialised solutions partnering with different internal teams such as solution architects, partner and alliance managers.</li>
<li>Thought leadership & industry insight</li>
<li>Remain updated with industry trends, industry solutions landscape, regulatory/policy implications, and share these internally and externally to help shape strategy.</li>
<li>Leverage the industry knowledge to produce whitepapers, point of view decks, and material that is used in customer discussions and solutions positioning.</li>
<li>Research industry best practices from global references and domains and share across communities, customers, and internal teams to position as subject matter experts.</li>
</ul>
<h4>Competencies and qualifications</h4>
<p><strong>Core competencies, knowledge and experience:</strong></p>
<ul>
<li>Experience in digital transformation, cloud, data & AI, and how these apply in the industry context, i.e., “Experience of having worked in or with the mining industry… deep understanding of applicability of digital technologies & AI in the mining industry.”</li>
<li>Ability to engage at executive (CxO) level, build strategic relationships, and influence senior stakeholders.</li>
<li>Experience working with partner ecosystems or in a consulting/solutions environment.</li>
<li>Comfort with ambiguity and complexity: defining new industry plays, creating roadmaps, working across internal/external teams.</li>
<li>Excellent communication and storytelling: able to talk business value, not just technical features; able to translate industry problems into Microsoft-solution opportunities.</li>
</ul>
<p><strong>Must have technical/professional qualifications:</strong></p>
<ul>
<li>10+ years of customer-facing experience in the target industry (or consulting/integrator experience).</li>
<li>Bachelor’s degree in business/engineering/IT or related field; preferably a master’s degree holder.</li>
<li>Deep domain expertise in the industry (e.g., manufacturing value chain, mining operations, consumer goods supply chain) and good understanding of how digital technologies transform that industry.</li>
<li>Broad experience and knowledge in different ICT domains.</li>
<li>Experienced with solutions architecture.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Supervise hourly team members during assigned shifts, directing workflow and ensuring station coverage throughout service.<br>
Open or close the restaurant following documented checklists for equipment, cash, security, and facility readiness.<br>
Handle guest complaints and service recovery during the shift, applying approved comp procedures when appropriate.<br>
Monitor labor efficiency in real time, sending staff home or calling in additional help to stay on target with sales.<br>
Conduct pre-shift briefings to communicate daily promotions, staff assignments, and any operational priorities.<br>
Enforce food safety standards including temperature checks, date labeling, allergen handling, and sanitation routines.<br>
Train new hourly employees on POS operation, service steps, and company standards during their onboarding period.<br>
Complete cash handling procedures including till counts, safe drops, and shift summary reports at end of service.<br>
Perform line checks and food quality audits before service periods to verify prep standards are met.<br>
Assist senior management in tracking inventory and placing orders for food, beverage, and supply items as directed.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in hospitality, business, or a related field preferred.</li>
<li>2–4 years of restaurant experience within a luxury atmosphere.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Fluency in English.</li>
<li>Additional languages are a plus.</li>
</ul>
<h4>Your team and working environment</h4>
<p>In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a high-performing Associate Backend Engineer (Python & Django) to take ownership of building and delivering scalable, secure, and high-quality backend solutions. In this role, you will contribute to system design, lead backend feature delivery, and support the integration of modern AI-enabled capabilities into enterprise applications. You will work closely with cross-functional teams and stakeholders to translate business requirements into robust technical solutions while ensuring engineering excellence throughout the delivery lifecycle. Key Responsibilities Own end-to-end delivery of backend features from requirements clarification and design through development, testing, and deployment ensuring high-quality and timely outcomes. Design, develop, and maintain scalable and secure web applications and APIs using Python and Django. Contribute to backend architecture and design decisions, including data modeling, service structure, and performance optimization. Build and integrate RESTful APIs and microservices, ensuring reliability and maintainability. Collaborate with frontend engineers, product stakeholders, and solution architects to translate business requirements into technical solutions. Ensure code quality and engineering best practices through code reviews, automated testing, and documentation. Optimize applications for performance, scalability, and security across environments. Support production deployments, monitoring, and issue resolution, ensuring system stability. Mentor and guide junior developers, providing technical direction within modules or workstreams. Contribute to CI/CD pipelines and DevOps practices, enabling efficient releases. AI & Advanced Capabilities Contribute to the integration of AI/ML-driven features (e.g., recommendation systems, document processing, conversational interfaces) into backend services. Work with AI/ML models or APIs (e.g., LLMs, NLP services) and integrate them into scalable backend systems. Support data pipelines and preprocessing workflows required for AI-enabled use cases.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Engineering, or related field.</li><li>1+ years of backend development experience, with demonstrated ownership of feature delivery.</li><li>Strong proficiency in Python and Django (or similar frameworks).</li><li>Experience designing and building RESTful APIs and backend services.</li><li>Solid understanding of relational databases (PostgreSQL, MySQL) and data modeling.</li><li>Experience with version control systems (Git) and collaborative development workflows.</li><li>Familiarity with testing frameworks, CI/CD pipelines, and deployment processes.</li><li>Strong understanding of software design principles, scalability, and performance optimization.</li><li>Proven ability to work in agile, fast-paced delivery environments.</li><li>Experience with Django REST Framework (DRF) or similar API frameworks.</li><li>Exposure to microservices architecture and distributed systems.</li><li>Experience with cloud platforms (Azure/AWS) and containerization (Docker, Kubernetes).</li><li>Familiarity with event-driven architectures or messaging systems (e.g., Kafka, RabbitMQ).</li><li>Hands-on experience integrating AI/ML services or working with LLM APIs (e.g., OpenAI, Azure AI).</li><li>Understanding of data engineering concepts (pipelines, ETL, data processing).</li><li>Experience in client-facing or consulting environments.</li><li>Demonstrates ownership, accountability, and delivery focus across assigned workstreams.</li><li>Strong problem-solving and analytical thinking skills.</li><li>Effective communication and stakeholder engagement, with ability to translate technical concepts.</li><li>Ability to lead backend delivery within modules, guiding design and implementation.</li><li>Self-driven with commitment to continuous learning and innovation, particularly in AI-enabled development.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span><strong>Role Purpose</strong></span>To play a key role in the successful delivery of our teaching provision by coordinating operational activities, managing logistics, and providing exceptional support to teaching staff and learners, ensuring a smooth, efficient, and high-quality educational experience.<br> <br><span><strong>Main Accountabilities</strong></span><p>You will provide essential administrative, customer service, and logistical support to ensure the smooth delivery of teaching operations and an excellent learner experience. This includes managing student registration and customer care processes, maintaining accurate records, preparing routine reports, and supporting the coordination of classes, events, and teaching activities. You will also use operational data and insights to help identify opportunities for continuous improvement.</p><br><br><p>As a key point of contact for customers, you will respond to enquiries, resolve routine issues, and escalate more complex matters where needed. Working closely with colleagues and partners, you will proactively coordinate activities, communicate potential risks or challenges, and help ensure teaching services and events run efficiently and effectively.</p><br><br><p>You will maintain compliance with safeguarding, security, financial, and data management requirements, while ensuring resources, equipment, and materials are available when needed. The role also requires effective planning and prioritisation of your own workload, alongside coordinating others to deliver activities to agreed quality and service standards.</p><br><br><span><strong>Qualifications & Skills</strong></span><ul><li>Experience in a customer focused environment.</li><li>Proficiency in English at CEFR C1 level or above.</li><li>Bachelor's degree</li><li>Demonstrated stakeholder management skills, with the ability to collaborate across teams and coordinate with internal and external partners.<br></li></ul><span><strong>Important Informaion</strong></span>Job Grade: 4/H<br>Location: Egypt - Alexandria<br>Contract Type: Fixed Term Contract<br>Gross Monthly Salary: 16,667 EGP<br>Closing Date: 28 July 2026<br> <br><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong><br> <br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>As a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working extended hours and holidays as needed including an expectation to arrive at least 30 minutes early and remaining at least 30 minutes at end of shift to complete pass downs, reports and timecard reviews.<br>- 1+ years of Microsoft Office products and applications experience<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics<br>- Advanced proficiency in local and English languages in both written and verbal communication<br>- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment<br>- Bachelor's degree or equivalent, or experience working for Amazon or any Amazon subsidiary or affiliate<br>- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization<br>- Experience in an operational environment, such as logistics, retail, hospitality, or customer service<br>- Upper intermediate proficiency in English<br>- Basic Knowledge of operational requirements, environment and rules.<br>- Statistical mindset with focus on details and numbers.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Lead on Implementation and sustainment of field ready sales tools ensuring the best execution. Support sales force to sell more numbers of cases through leading sales execution standards in terms of sales tools upgrade, meanwhile ensure the development of front line, and sales supervisors’ calibers through managing the development programs and plans. Responsibilities Prepare all foundational analysis that enables accurate volume plans and come up with AOP / SBP Volumes that is aligned with fact book trends, historical sales trends and marketing innovations calendar. Manage annual distributor plans including trucks and Distribution Centers expansion, volume and revenue planning with Regional Sales Managers and budget planning for distributor S&D and D&A Develop and implement annual distributor scorecard aimed to keep all stakeholders visible on distributor activities and ensure distributor KPI's are met. Support Sales director in developing AOP / SBP Plan in terms of key projects and trade spend programs. Develops routing plans and ensure execution to deliver required asset productivity on company / distributor level including improving truck utilization and cost controls. In alignment with control, give guidance to distributors on their market credit activities and develop periodical check on credit implementation to sales SPVs & reps and customers to ensure CFI credit to distributors is utilized as per CFI guidelines to drive sales out from distributors. Manage monthly distributor commission /returns/stales and ensure timely execution of all distributors due payments. Develop distributor reporting dash board to ensure timely sales and financial KPI's tracking. schemes to support distributor to deliver on targets. Assist in the coaching, mentoring and implementation of the Health & Safety and System programs in the field. Conducts Market Audits for some régions. Lead on Forecasting and Demand for the Sales Team Lead on WEC “Winning Every Customer” compliance validation and all New Digitization and Application Features Manage Sales Fleet (Trucks and Sedans) Manage Wholesale LP “Loyalty Program gifts distribution Monitor Distributor Headcount Lead on AOP truck needs and deployment. Track truck utilization, channels growth & Dropsize and distribution . Lead on the KA & WS monthly discount. Lead on retail waves & pricing with IT team. Lead on truck load limits and credit limits. Qualifications 3-4 years of sales or sales related experience in FMCG, different markets is a plus Basic Financial background is a must Strong experience in execution & operating with business strategies. Ability to work cross function/ Build strong positive relationship with peers, Direct reports, and distributors’ management team.. Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames) Planning & Organizing (Multiple priority management) Analytical thinking Skills (Trend, data, events analysis to draw sound conclusions) Leading and Motivating Others (Creating enthusiasm, inspire positive attitude, desire to succeed). Developing and Supporting the team (Actively improves others’ skills, cooperate effectively, diplomatic conflict handler). Integrity (Mutual trust, consistent with company ethics and values). Strong experience in NewsPage APP and PBI reporting tool. Excellent in Microsoft Office especially Excel and Power point. Knowledge of android APPs & testing to lead the HH team. Excellent English skills for leading in all IT projects</p> </div>