Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our customers, our colleagues, and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.

Job description

Supervise hourly team members during assigned shifts, directing workflow and ensuring station coverage throughout service.
Open or close the restaurant following documented checklists for equipment, cash, security, and facility readiness.
Handle guest complaints and service recovery during the shift, applying approved comp procedures when appropriate.
Monitor labor efficiency in real time, sending staff home or calling in additional help to stay on target with sales.
Conduct pre-shift briefings to communicate daily promotions, staff assignments, and any operational priorities.
Enforce food safety standards including temperature checks, date labeling, allergen handling, and sanitation routines.
Train new hourly employees on POS operation, service steps, and company standards during their onboarding period.
Complete cash handling procedures including till counts, safe drops, and shift summary reports at end of service.
Perform line checks and food quality audits before service periods to verify prep standards are met.
Assist senior management in tracking inventory and placing orders for food, beverage, and supply items as directed.

Qualifications

• Bachelor's degree in hospitality, business, or a related field preferred.
• 2–4 years of restaurant experience within a luxury atmosphere.

Additional information

• Experience is an asset.
• Prior experience working with Opera or a related system.
• Fluency in English.
• Additional languages are a plus.

Your team and working environment

In 1-2 sentences, introduce the team, property, or office environment in a way that reflects the culture.

Note: Customization may be included for any specific local or legislative requirements, such as work permits.

Our commitment to diversity & inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.