Database Developer Jobs - Cairo Egypt

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>Support the company by ensuring maximum revenue realization of products and services (from signals to cash) through revenue leakage detection and prevention, in addition to identifying unprofitable traffic scenarios and customer behaviour supported by analytics.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Responsible for end to end traffic reconciliation across all streams (voice, SMS, data, video and MMS).</li> <li>Communicate any issues that will impact company figures with our stakeholders (decision support, reporting, revenue accounting).</li> <li>Responsible for interconnect revenue booking figures and invoicing issuance with Telecom Egypt.</li> <li>Responsible for loyalty movement validation and snapshot confirmation for revenue accounting team for booking.</li> <li>Responsible for Vodafone cash transactions validation against recognized revenues.</li> <li>Responsible for rating validation and FRITS systems to ensure accurate implementation for rate plans, offers, subscriptions and recharges across different systems and ensure applying the fix of detected bugs.</li> <li>Report incidents impact and quantification (revenue loss and/or revenue prevention).</li> <li>Contribute in achieving margin assurance group target.</li> <li>Automation expert.</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <h4>Technical / professional expertise</h4> <ul> <li>Bachelor degree of finance (mandate).</li> <li>Good knowledge of accounting principles.</li> <li>Excellent command of written and oral English language.</li> <li>Excellent knowledge of computer skills (mastering MS Office).</li> <li>Ability to work under pressure.</li> <li>Advanced SQL knowledge is a plus.</li> <li>Basic programming understanding.</li> </ul> <h4>Competency / performance drivers</h4> <ul> <li>Problem solving.</li> <li>Stakeholders management.</li> <li>Analytical skills.</li> <li>Communication skills.</li> <li>Tariffs and services understanding.</li> <li>Eager to learn and understand.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To run and manage cyber security systems and user access control facilities (logical & physical) to ensure that access is authorized according to Vodafone Egypt security policy.</p> <h4>Job responsibilities</h4> <p><strong>Key accountabilities and decision ownership</strong></p> <ul> <li>Maintain cyber security systems availability and ensure resolving issues escalated from first line within the agreed SLA.</li> <li>Responsible for implementation of bulk user access profiles defined and approved by the production system and data owners.</li> <li>Responsible for implementing major approved and assigned security request for changes.</li> <li>Maintain knowledge transfer and documentation of systems on hand.</li> <li>Handle incidents communications within the team and with other teams when necessary.</li> <li>Escalate issues to vendors and ensure that issues are resolved within contract SLA.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Job requirements</h4> <p><strong>Core competencies, knowledge and experience</strong></p> <ul> <li>Interpersonal and communication skills.</li> <li>Time management skills.</li> <li>Innovative thinking.</li> <li>Team player and customer focused.</li> <li>Logical thinking and takes responsibility.</li> </ul> <p><strong>Must have technical/professional qualifications:</strong></p> <ul> <li>Bachelor’s degree in engineering or computer science.</li> <li>Experience 4-5 years in technology, including 3 years as security engineer.</li> <li>Experience in security systems/services KPIs maintenance.</li> <li>Generic or vendor security certificate is preferred (CISSP, CIH, CCNP, F5).</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.</p> <p>Together we can.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>SCOPE: Sales person managing Leisure, Corporate or Group accounts within the Sales &amp; Marketing department and possibly working with local and international travel agents/ tour operators, conference-meeting-incentive organizers/DMC for individual and group bookings. Responsible for managing their assigned group of agencies and following up to materialize the budgeted revenues of group &amp; travel trade segments through existing clientele and key prospects. Assisting to and cooperating with the Director of Sales / Director of Sales &amp; Marketing in reaching the targeted goals as defined in the Sales &amp; Marketing Plan.</p><p>OVERALL OBJECTIVES The job of Sales Executive is executed satisfactorily when: The Hotel achieves its Financial Objectives. The Sales team that the person works with achieves their Revenue Objectives. The person achieves their Personal Objectives.</p><p>MAIN RESPONSIBILITIES Assist the Director of Groups and Events in the Management of the Department especially in the absence of the Director of Groups and Events. Attend meetings and client events in the absence of and / or instead of the Director of Groups and Events. Direct receipt, qualification and coordination of event &amp; group requests (incl. leads, RFPs, etc.) defined by her/his direct supervisor. Handle requests according to the relevant standards within a maximum of five (business) hours of its receipt. Apply the Kempinski MICE SOP s from Group Enquiry to Contracting. Ensure the ideal and most effective utilization of the Meeting and Conference Rooms. Carry out site inspections with potential MICE clients in coordination with the Field Sales department. Realize up sell possibilities to meet and surpass Group &amp; Event budget goals. Thoroughly input, supervise and maintain the requests in the Opera S&amp;C System according to the data input standards. Create activities to ensure ongoing maintenance of bookings. Generate proper proposals and contracts. Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues. Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Event Manager (or to the Groups &amp; Events Coordinator). Ensure a proper handover of the converted business to the Event Manager / Groups &amp; Events Coordinator with all relevant information forwarded. Introduce the Event Manager / Groups &amp; Events Coordinator to the client. Conduct Exit Interviews with important customer after their event asking for future business. Cross-sell to other hotels within the Kempinski Group (and GHA). Regular competition checks. Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue. Properly maintain LOS/CAN and UNC business. Further administrative tasks and other possible assigned duties. Perform any other duties as assigned to them by management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree or Hotel Apprenticeship.</li><li>Minimum one (1) year experience in a Sales position, preferably in a 5 star hotel.</li><li>Ability to work and communicate in a multinational environment: Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose</strong></p><br><p><span>A Senior Relationship Manager (Corporate Banking) is responsible for managing and growing a portfolio of corporate clients while achieving business and risk objectives.</span></p><br><p><span><strong>Key Result Areas</strong></span></p><br><ul><li><span>Manage and expand a portfolio of corporate clients.</span></li><li><span>Acquire new corporate customers.</span></li><li><span>Identify cross-selling opportunities across banking products.</span></li><li><span>Prepare and present credit proposals.</span></li><li><span>Monitor portfolio performance and asset quality.</span></li><li><span>Ensure compliance with internal policies and regulatory requirements.</span></li><li><span>Coordinate with credit, operations, trade finance, treasury, and legal teams.</span></li><li><span>Achieve annual revenue, deposit, and lending targets while maintaining high customer satisfaction.</span></li></ul><ul><li><span><strong>Knowledge, Skills and Experience</strong></span></li><li><span>Bachelor’s degree in finance, Business, Economics, or a related field.</span></li><li><span>Minimum 10 years of corporate banking experience.</span></li><li><span>Proven experience managing medium and large corporate clients.</span></li><li><span>Strong track record in business development and revenue generation.</span></li><li><span>Corporate lending and credit analysis.</span></li><li><span>Financial statement analysis and cash flow assessment.</span></li><li><span>Structuring loans and trade finance solutions.</span></li><li><span>Treasury and cash management products.</span></li><li><span>Knowledge of banking regulations, AML/KYC, and compliance.</span></li><li><span>Risk assessment and portfolio management.</span></li><li><span>Excellent relationship-building and networking skills.</span></li><li><span>Strong negotiation and influencing abilities.</span></li><li><span>Business development and sales mindset.</span></li><li><span>Strategic thinking and commercial awareness.</span></li><li><span>Communication and presentation skills.</span></li><li><span>Problem-solving and decision-making.</span></li><li><span>Leadership and mentoring capabilities.</span></li><li><span>Time management and multitasking.</span></li></ul><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br><br>Responsibilities:<br><ul><li>Management and review of allocated portfolio. Recommend appropriate credit facilities in line with the relationship strategy planned taking into account potential earning maximization and MBs risk appetite </li></ul><ul><li>Identify new prospects with the target market to pursue growth opportunities </li></ul><ul><li>Explore vertical and horizontal relationships with existing clients across their group J owner business divisions </li></ul><ul><li>External control follow ups include period clients calls with call reports, documentations, operational issues, account /facility utility organization, payment regularization, field visits ad gather latest market feedback </li></ul><ul><li>Internal control includes following up on credit reviews with credit product group, documentation process with documentation unit, credit approval process follows up with credit, operational issues with operations and other business segment </li></ul><ul><li>Prepare and structure team sheets, prescreen memos, financial models, risk rating modules and economic profitability reports </li></ul><ul><li>Gather all required information for new credit proposals. initiate with CRC preparation of credit proposals , financial spreads and financial models </li></ul><br>Qualifications:<br><ul><li>Relationship management skills </li></ul><ul><li>Communication and interpersonal skills </li></ul><ul><li>Strong credit skills and tertiary qualifications</li></ul><ul><li>Credit analytical capability </li></ul><ul><li>Credit experience </li></ul><ul><li>Financial spreading and modeling skills </li></ul><ul><li>Credit presentation skills </li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Fairmont Hotels &amp; Resorts is seeking a professional and customer-focused Fairmont Gold Agent / Reception Agent to join our team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining the highest standards of luxury hospitality that Fairmont is known for worldwide.</p><br><ul><li>Greet guests upon arrival and departure with genuine warmth and professionalism, ensuring a welcoming atmosphere</li><li>Manage front desk operations including check-ins, check-outs, and room assignments with accuracy and efficiency</li><li>Provide comprehensive information about hotel facilities, services, and local attractions to enhance guest experiences</li><li>Process guest requests and resolve concerns promptly and professionally, escalating complex issues when necessary</li><li>Maintain and update guest records in the hotel management system with attention to detail</li><li>Manage Fairmont Gold loyalty program inquiries and provide personalized service to program members</li><li>Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest service</li><li>Handle telephone inquiries and direct calls appropriately while maintaining professional communication standards</li><li>Process payments and manage cash transactions accurately and securely</li><li>Maintain a clean, organized, and professional front desk environment at all times</li><li>Assist with administrative tasks including scheduling, filing, and documentation as needed</li><li>Respond to guest feedback and contribute to continuous service improvement initiatives</li></ul><br>Qualifications<br><br><ul><li>Minimum 2 years of customer service experience in a hospitality or luxury service environment</li><li>Proven front desk or reception experience in a hotel or similar establishment</li><li>Fluency in Arabic and English; additional languages (French, German, or Spanish) are highly preferred</li><li>Proficiency with hotel management systems and property management software</li><li>Excellent verbal and written communication skills</li><li>Strong organizational and time management abilities</li><li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li><li>Professional appearance and demeanor with strong interpersonal skills</li><li>Problem-solving mindset with the ability to handle guest concerns with empathy and efficiency</li><li>Proficiency in Microsoft Office applications</li><li>Knowledge of luxury hospitality service standards and protocols</li><li>Experience with loyalty programs or VIP guest services is preferred</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Strong attention to detail and accuracy in data entry and record-keeping</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Objective: Optimize Customs &amp; shipping operations by efficiently managing the customs clearance, storage, and transportation of goods to ensure timely delivery while minimizing costs ensuring adherence to safety regulations and company policies while maintaining high service levels. Environment: Internal: Company departments and Stakeholders. External: foreign Suppliers,Customs Clearance Agents, Shipping Lines, Freight Forwarders, Customs Authority, General Authority for Investment, and General Organization for Export &amp; Import Control, Egyptian Drug Authority, Armament Authority, seaports Authority. Key Responsibility: 1. Ensure adherence to customs laws, regulations, and all import/export restrictions. 2. Coordinate ACID applications on the Nafiza system along with Cargo-X registration processes. 3. Liaise with customs offices in (airport/seaport), freight forwarders and other relevant stakeholders to facilitate clearance procedures. 4. Coordinate the customs clearance process for both imports and exports. 5. Prepare customs documentation to ensure compliance with all domestic and international import and export regulations. 6. Prepare MOH approvals documentation to EDA to obtain importation approvals for Medical Equipment. 7. Complete all required customs documents, including invoices, packing lists, certificates of origin, and shipping declarations. 8. Accurately classify goods using applicable customs tariff codes and ensure correct declarations. 9. Resolve customs-related issues or disputes that may arise during the clearance process. 10.Remain informed of changes in customs regulations and proactively communicate updates to all relevant parties. 11.Collaborate with internal departments such as procurement, planning, and finance, as well as external agencies and specialists,to optimize customs clearance operations 12.Oversee tracking of goods throughout all stages of the freight process, ensuring end-to-end visibility. 13. Inform the internal stakeholders such as planning and warehouse about the exact date of consignment's discharge and share copies of the shipping documents with them. 14. follow up settlements and payments with customs clearance agencies. 15.Review, confirm, and approve the customs documents and release them to Finance department for bank settlement. 16.Maintain comprehensive records and documentation, ensuring both data accuracy and confidentiality. 17.Adhere to reporting protocols for performance metrics, fees, and other reports required by management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic Experience Required:</b></p><p>Bachelor's Degree in logistics, supply chain management, or a related field is preferred.</p><b>Professional Experience Required</b><p>Minimum 2-4 years of related experience in logistics or related field. Experience in Pharmaceutical sector is a plus.</p><b>Computing Skills:</b><p>Strong computer skills, including proficiency in Microsoft Office Suite (Excel, Word, and Outlook). SAP knowledge will be a plus.</p><b>Personal Skills:</b><p>High levels of motivation and action orientated. Strong people and performance management skills. Strong analytical and problem-solving skills and able to establish logical practical solutions Able to achieve results by setting high standards and committing to clear objectives. Resilient, assertive, optimistic, and open to change.</p><b>Languages:</b><p>Good English comm and written and spoken is required</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Role purpose&nbsp;</strong><em>(overall high-level summary of the role)</em></p><br><br><p>Client Relationship Management Lead – GSC Egypt is an individual contributor role within the CIB COO -Client Relationship Servicing function.</p><br><br><br><p>The role holder in the team will be responsible for the strategic management and oversight of Global mandate processing for clients, ensuring seamless compliance, operational efficiency, and timely execution. This pivotal role requires close collaboration with international clients to understand their unique requirements, coordinate the delivery of tailored services, and serve as the primary point of contact for all mandate-related inquiries. The position demands a proactive approach to fostering client satisfaction, driving operational excellence, and maintaining the highest standards of service delivery. The incumbent will serve as the bridge between client-facing teams, internal support functions, and governance bodies, ensuring mandates are processed with agility, accuracy, and a deep focus on client centricity. This role is pivotal in managing end-to-end mandate lifecycle activities, while championing client satisfaction across all touchpoints.</p><br><br><br><p><strong>Principal Accountabilities and Responsibilities&nbsp;</strong><em>(e.g., for Business, Customers and Stakeholders; internal control environment, etc.)</em></p><br><br><br><p><strong>Operations Management</strong></p><br><br><ul><li>Define and drive strategic direction for the Mandates team aligned with business priorities and regulatory requirements.</li><li>Ensure the seamless execution of mandate-related activities with a strong focus on service level agreements (SLAs), quality standards, and turnaround times.</li><li>Establish robust processes for the management of new mandates, amendments, renewals, and removals.</li><li>Coordinate cross-functional workflow across geographies (onshore/offshore), ensuring alignment with client, legal, compliance, and operational teams.</li><li>Monitor daily operations through performance dashboards, ensuring adherence to KPIs and flagging exceptions early.</li><li>Implement and maintain controls to ensure data integrity, accuracy, and audit-readiness of all mandate documentation.</li><li>Maintain awareness of operational risk within assigned portfolio and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.</li><li>Align mandate operations with global SLAs, turnaround expectations, regulatory protocols, and quality benchmarks.</li><li>Drive operational control rigor while minimizing manual intervention through technology and standardized processing.</li><li>Act as SME for self &amp; all mandate-related escalations, ensuring timely response and root cause elimination.</li><li>Enhance documentation, audit readiness, and data integrity through proactive quality assurance measures.</li><li>Support the financial performance management/administration.</li><li>Co-ordinate with onshore process owners regarding migration roadmap and implementation.</li><li>Ensure timely escalation of all delays/challenges and proactively look for resolution to minimize any negative impact.</li><li>Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service.</li><li>Perform regular root cause analyses on process failures or escalations, recommending and implementing corrective actions.</li><li>Act as escalation point for all operational challenges related to mandates, ensuring timely resolution and communication.</li><li>Standardize and document all processes, ensuring alignment with internal policies and external regulatory requirements.</li><li>Optimize workflows through robust SOPs and lean governance, enabling faster and error-free execution.</li><li>Serve as a Customer Champion, instilling a client-first culture in all mandate interactions.</li><li>Lead efforts to enhance client touchpoints with clear, timely, and transparent communications.</li><li>Resolve client pain points and queries through swift, empathetic, and solution-oriented responses.</li><li>Partner with RMs and client-facing teams to deliver seamless servicing on complex mandates.</li></ul><br><p><strong>Risk Management</strong></p><br><br><ul><li>Develop reporting capabilities to monitor and analyse inherent risks in the process and implement suitable controls to mitigate such risks.</li><li>Identify opportunities to improve the quality of client service within their products and/or processes. Gather information to understand the root causes of client service issues and develop solutions.</li><li>Continually reassess the operational risks associated with the role and inherent in the business, taking account of changing legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology and services.&nbsp;</li><li>Lead &amp; Participate in Governance and Committee meetings and escalate any issues/challenges in a timely manner and propose solutions where required.</li><li>Establish and maintain strong internal controls to mitigate operational, compliance, and reputational risks in mandate processing.</li><li>Ensure strict adherence to regulatory and policy guidelines governing client documentation and mandate governance.</li><li>Continuously assess the risk landscape to identify new and emerging threats, adapting controls accordingly.</li><li>Maintain risk event registers and ensure timely closure of outstanding risk items or audit findings.</li><li>Support the delivery of risk and control self-assessments (RCSA) and business control reviews (BCR).</li><li>Provide subject matter expertise (SME) in risk-related governance forums and working groups.</li><li>Drive automation of risk checks and reconciliation tools to reduce manual errors and enhance assurance.</li></ul><br><p><strong>Stakeholder Management</strong></p><br><br><br><ul><li>Serve as the primary liaison for internal and external stakeholders on all mandates-related matters.</li><li>Build and maintain strong relationships with stakeholders across Front Office, Legal, Fraud, Compliance, Risk, Operations, and Technology teams.</li><li>Drive proactive engagement with stakeholders to identify pain points, resolve issues, and optimize collaboration.</li><li>Lead and present in recurring stakeholder meetings to provide progress updates, insights, and escalations.</li><li>Collaborate with external counterparties (clients, service providers) to ensure accurate mandate execution and delivery.</li><li>Actively participate in governance meetings, representing mandates in strategic forums or change councils.</li><li>Promote transparency and accountability in all stakeholder communications with clear SLAs and ownership defined.</li><li>Track stakeholder satisfaction metrics and take corrective actions for improvement. (VoF)</li><li>Act as a voice of the customer, bringing feedback into the design of future processes and system enhancements.</li><li>Effective stakeholder management across all asset classes/countries that we support and ensuring that engagement levels with stakeholders are done in a proactive and consistent manner.</li><li>Partnership with stakeholders to identify bottlenecks and multiple hand offs tasks to provide best in class service, positively influencing KPIs.</li><li>Interfacing with wide variety of teams like Relationship Managers, WSO, Compliance, Risk, Legal, GPS etc. especially on matters that involve escalation of pending and ageing cases of global mandate requests.</li><li>Maintain and develop positive and professional working relationships with senior business managers at the Group and Regional levels. Lead by example, demonstrating excellent behaviours in line with HSBC core values.</li><li>Recognize, reward and set high internal service excellence benchmarks to ensure client delight.</li></ul><br><p><strong>Operational Effectiveness &amp; Process Optimization</strong></p><br><br><ul><li>Drive initiatives (Automation/Process streamlining/AI) to reduce Turn-Around-Time and confirm NIL business impact, enhance Client experience and reduce RM / downstream touch points.</li><li>Champion process simplification and digitization efforts using automation, robotics, and AI where feasible.</li><li>Drive end-to-end process mapping exercises to identify bottlenecks, inefficiencies, and risks.</li><li>Lead change initiatives impacting the mandates team, including migrations, system upgrades, and regulatory transitions.</li><li>Serve as business owner or sponsor for mandate-specific transformation projects, coordinating with technology and PMO teams.</li><li>Foster a culture of continuous improvement, encouraging ideas from the ground level and converting them into tangible actions.</li><li>Benchmark processes with global best practices to identify opportunities for innovation and standardization.</li><li>Prepare business cases, impact analyses, and cost-benefit assessments for proposed change initiatives.</li><li>Implement control frameworks for post-implementation reviews (PIRs) and lessons learned documentation.</li><li>Required to drive standardisation of activities across globally.</li><li>Expected to project, manage growth and migrations within CIB RSM</li></ul><br><br><p><span><strong>Functional Knowledge &amp; Skills Required</strong></span></p><br><br><ul><li><span>Excellent spoken and written communication skills with experience of adapting your style and approach to the audience and message being delivered. (E)</span></li><li><span>Strong interpersonal skills with highly developed capacity to influence peers and effectively engage stakeholders at all levels across businesses, functions and geographies (E)</span></li><li><span>Knowledge of Mandate documents such as Board Resolution (BR), Power Of Attorney (PoA), Articles of Associations (AoA) and List of Directors (LoD). (D)</span></li><li><span>Process analysis and proven re-engineering experience (D).</span></li><li><span>At least 5 years’ experience in operations &amp; people management, client servicing role with banking experience (E).</span></li><li><span>Solid working knowledge of MS Office Suite, Excel automation (macros/pivots), and relevant workflow / platforms.</span></li><li><span>Analytical skills to interpret MI/data, identify trends, and provide actionable insights to senior stakeholders.</span></li><li><span>Strong documentation and policy writing capabilities, ensuring clarity and regulatory alignment.</span></li><li><span>Proven ability to work well under pressure and prioritize competing demands (E)</span></li></ul><ul><li><span>Awareness of market specific banking systems such as HUB, SFE, HFE, OBS, BMM, Client Document Reader, IQA, Filenet, WCAS systems, DQM, Connecto, Connecto-Mandates, CME, Customer Footprint, ERDS, and awareness of local regulations. (D)</span></li><li><span>Strong network across Business Services, Product, and central Operational Support Teams.</span></li></ul><ul><li><span>Must be proactive and prepared to investigate issues of own initiative with the minimum of information.</span></li><li><span>Strong relationship management skills with the ability to manage &amp; engage multiple parties, meet their expectations, negotiate in situations of conflicting interests and influence key decision makers in a positive manner.</span></li><li><span>Self-Motivated, positive, and passionate individual with a solution-oriented mindset.</span></li><li><span>Excellent communication and stakeholder engagement skills, with the ability to influence across all levels.</span></li><li><span>Strong risk and control mindset, with a track record of clean audit and regulatory reviews.</span></li><li><span>Flexible approach to duties and hours of work (E).</span></li></ul><p><span><strong>Additional Information</strong></span></p><br><br><ul><li><span>All applicants must have successfully completed their probation period.</span></li><li><span>Bachelor’s degree/Graduate in any field</span></li><li><span>Employees must meet performance and behavioural standards as defined in the policy.</span></li><li><span>Applicant should not be on a corrective action plan/ disciplinary action in the last 6 months or any other performance action as on the date of application.</span></li><li><span>Application form should be submitted along with the current CV.</span></li><li><span>All applicants should inform their respective Line Managers of their application.</span></li><li><span>All the completed applications should be submitted on or before the closing date.</span></li><li><span>Applicant should not be on a corrective action plan/ disciplinary action in the last 6 months or any other performance action as on the date of application.</span></li><li><span>The Company reserves the right to change any terms and conditions related to employment, mentioned in the Offer Letter and the Rules and Regulations governing the conduct of the employee in the Company. Such change would be intimated by the Company through an internal communication to the employees at large.</span></li><li><span>Right to work is required. Local employment rulings and restrictions will apply.</span></li></ul><br><p><span><strong>You’ll achieve more at HSBC.</strong></span></p><br><br><p><span>HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</span></p><br><br><br><br> </div>

Strategic Finance Manager — The Flex<br><br>The Flex is creating the future of flexible accommodation.<br><br>We operate and manage properties across multiple cities and countries, bringing together hospitality, technology and operational excellence to make renting a home as effortless as booking a hotel.<br><br>As our international footprint expands, we are searching for an outstanding Strategic Finance Manager to help build the financial systems, controls and insights required to support a rapidly growing global business.<br><br>This is far more than a conventional accounting position. You will work closely with our founders and leadership team, take ownership of essential financial processes, evaluate business performance and provide the insights that enable better decisions as we scale.<br><br>Your Mission<br><br>As Strategic Finance Manager, you will play a central role in The Flex’s financial operations.<br><br>Your objective will be to give the business complete clarity over where its revenue comes from, how its money is spent, how each area is performing and where profitability can be improved.<br><br>Your responsibilities will span accounting, financial analysis, management reporting, payment reconciliation, budgeting and business performance.<br><br>You will have exposure to the entire organisation, collaborating directly with operations, revenue management, property teams and senior leadership.<br><br>For an ambitious individual, this position offers a clear path toward becoming Head of Finance or, ultimately, moving into a CFO-track role as The Flex continues to grow.<br><br>What You Will Own<br><br>Lead and continuously strengthen our day-to-day financial controls and reporting, ensuring that every number shared with management is accurate, validated, complete and supported by reliable evidence. Identify repetitive and manual finance tasks, create more efficient processes and collaborate with our engineering teams to automate them. Reconcile payments from Airbnb, Booking.com, Expedia, direct reservations and other distribution partners, confirming that every expected payment is received correctly and on schedule. Reconcile bank accounts and incoming transactions, ensuring that funds are properly received and recorded while investigating and resolving discrepancies quickly. Monitor and manage accounts payable and accounts receivable. Review supplier invoices and expenses incurred across the company. Oversee statutory filings and corporate compliance requirements across several jurisdictions, making sure that all submissions are correct and completed within the required deadlines. Coordinate with external accountants, tax advisers, auditors and banking partners to maintain accurate financial records and ensure timely compliance. Assist with financial statements for landlords and property owners whenever required. Develop dashboards and reporting tools that provide management with real-time visibility into company performance. Evaluate financial results across individual properties, cities, countries and business units. Create and maintain company budgets, forecasts and financial models. Track cash flow and support management in planning future funding and capital needs. Detect financial risks, discrepancies and potential sources of revenue leakage. Review the company’s cost base and uncover opportunities to strengthen margins. Partner with operational teams to understand, control and reduce costs at property level. Contribute to financial due diligence for acquisitions, investments and expansion into new markets. Communicate financial findings, recommendations and actionable insights directly to the founders and management team.<br><br>What We Are Looking For<br><br>A highly analytical individual who is confident and comfortable working with numbers. Exceptional attention to detail and an uncompromising approach to financial accuracy. A strong understanding of accounting concepts and financial principles. The ability to work effectively with significant volumes of financial and operational data. Advanced proficiency in Excel or Google Sheets. Strong capabilities in financial reconciliation, controls and problem-solving. A commercial mindset—you do more than report figures; you understand their meaning and implications for the wider business. A strong sense of ownership, responsibility and accountability. The confidence to work independently, find solutions and navigate unfamiliar challenges. The ability to perform in a fast-paced environment where priorities may evolve quickly. Excellent verbal and written communication skills. The confidence to communicate and work directly with senior management. A genuine interest in technology, automation and AI, together with the ability to identify opportunities to improve and automate finance processes. The ambition to grow quickly and assume substantially greater responsibility over time. Experience in accounting, audit, investment banking, private equity, FP&A, consulting, hospitality, real estate or a high-growth startup would be highly valuable. A degree in Finance, Accounting, Economics, Business, Mathematics or another analytical discipline is preferred, although exceptional applicants from other backgrounds are encouraged to apply.<br><br>What Success Will Look Like<br><br>During Your First 6–12 Months, You Will Have<br><br>Developed a detailed understanding of the financial performance of every major area of The Flex. Established dependable monthly management reporting across the company. Ensured that payments from booking platforms and commercial partners are fully reconciled and that all expected funds are received. Significantly improved visibility into cash flow, profitability and unit economics. Uncovered meaningful opportunities to lower costs and improve margins. Automated several finance processes that were previously completed manually. Established yourself as a trusted financial partner to the founders and management team. Taken responsibility for increasingly important areas of the company’s finance function.<br><br>Why Join The Flex?<br><br>Become part of a rapidly growing international business operating at the intersection of real estate, hospitality and technology. Work closely and directly with the company’s founders and senior leaders. Gain hands-on exposure to the financial operations of a business spanning multiple countries. Influence profitability and contribute directly to major strategic and commercial decisions. Help design and build the finance function instead of simply taking over an established set of processes. Apply technology and AI to reimagine how a modern finance function should operate. Take meaningful ownership and responsibility from your first day. Receive a competitive salary together with performance-based incentives. Benefit from exceptional long-term career progression as The Flex continues its international expansion.<br><br>You Should Not Apply If<br><br>You want a conventional corporate 9-to-5 position with limited and narrowly defined responsibilities. You rely on someone else to continuously tell you what needs to be done. You are uncomfortable taking responsibility and being accountable for the quality of your work. You would rather report financial figures than understand, challenge and improve them. You engage in workplace politics, gossip or conversations about colleagues behind their backs. You are searching for a slow-moving, predictable role with limited career progression. You do not aspire to become one of the very best in the world at what you do.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-growing consumer packaged goods (CPG) brand with a strong retail presence and an expanding direct-to-consumer e-commerce business. As the company continues to grow its online channel, they are building out their marketing team to strengthen customer retention, increase repeat purchases, and grow subscription revenue.</p><br>Role Overview<p>The <strong>Email &amp; Retention Marketing Specialist</strong> will own the day-to-day execution and optimization of the brand’s email and SMS retention programs, with a primary focus on Klaviyo. The <strong>Email &amp; Retention Marketing Specialist </strong>will work closely with the Senior Marketing Manager to improve existing lifecycle flows, execute ongoing campaigns, analyze performance, and identify opportunities to increase repeat purchases, subscriptions, and customer lifetime value.</p><br><p>This role is ideal for a hands-on retention marketer who combines strong lifecycle marketing experience with good visual judgment and an AI-native approach to their work. While email and retention will remain the core focus, the Email &amp; Retention Marketing Specialist will also provide executional support across affiliate, influencer, and other day-to-day marketing initiatives as the brand’s DTC business continues to scale.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5:00 PM PST</p><br>Key ResponsibilitiesEmail &amp; Lifecycle Marketing<ul><li><p>Manage and execute ongoing email marketing campaigns within Klaviyo.</p><br></li><li><p>Audit, refine, and optimize existing lifecycle flows, including welcome, abandoned cart, post-purchase, win-back, and other retention-focused automations.</p><br></li><li><p>Develop segmentation and testing strategies to improve engagement, conversion, and overall email performance.</p><br></li><li><p>Support campaigns around product launches, promotions, subscriptions, and other key marketing initiatives.</p><br></li><li><p>Own email execution end-to-end, including campaign setup, copy, basic design, testing, QA, and deployment.</p><br></li></ul>Retention &amp; Subscription Growth<ul><li><p>Analyze customer and campaign performance to identify opportunities to improve retention, repeat purchase rate, and customer lifetime value.</p><br></li><li><p>Develop and recommend strategies to convert one-time purchasers into recurring subscribers.</p><br></li><li><p>Use customer behavior and performance data to continuously improve lifecycle communications.</p><br></li><li><p>Partner with the Senior Marketing Manager to translate broader marketing priorities into actionable retention initiatives.</p><br></li><li><p>Monitor retention performance and recommend opportunities for continued testing and optimization.</p><br></li></ul>SMS Marketing<ul><li><p>Support and optimize the brand’s existing Postscript SMS program.</p><br></li><li><p>Coordinate email and SMS communications to create a cohesive customer lifecycle experience.</p><br></li><li><p>Identify opportunities to improve SMS engagement and conversion alongside broader retention initiatives.</p><br></li><li><p>Ensure SMS initiatives complement the brand’s broader email and lifecycle marketing strategy.</p><br></li></ul>Creative &amp; AI-Enabled Execution<ul><li><p>Design and build polished, on-brand emails using existing brand guidelines and creative assets.</p><br></li><li><p>Use Figma or similar design tools to support email creative and light digital marketing needs.</p><br></li><li><p>Leverage AI tools to improve the speed, quality, and efficiency of marketing execution.</p><br></li><li><p>Proactively identify ways AI can improve email marketing, creative production, analysis, and day-to-day workflows.</p><br></li><li><p>Use tools such as Claude or similar AI platforms to support marketing execution while maintaining strong quality control.</p><br></li></ul>Affiliate, Influencer &amp; Marketing Support<ul><li><p>Provide executional and administrative support for affiliate and influencer marketing initiatives.</p><br></li><li><p>Assist with creator outreach, product seeding, affiliate codes, and ongoing communication.</p><br></li><li><p>Support miscellaneous marketing initiatives, including merchandise coordination and other campaign-related execution.</p><br></li><li><p>Maintain organized information and follow-up across supporting marketing initiatives.</p><br></li><li><p>Serve as a flexible additional resource for the marketing team as priorities evolve while maintaining email and retention as the core focus of the role.</p><br></li></ul>QualificationsExperience<ul><li><p>3+ years of experience in email marketing, lifecycle marketing, retention marketing, or a similar e-commerce marketing role.</p><br></li><li><p>Strong hands-on experience using Klaviyo.</p><br></li><li><p>Experience managing and optimizing lifecycle flows, segmentation, campaigns, and retention initiatives.</p><br></li><li><p>Experience owning email campaigns from setup through testing, QA, deployment, and performance analysis.</p><br></li><li><p>Experience working with e-commerce or DTC brands is strongly preferred.</p><br></li><li><p>Experience with Postscript or similar SMS marketing platforms is preferred.</p><br></li><li><p>Experience supporting subscription-focused marketing initiatives is preferred.</p><br></li><li><p>Experience supporting affiliate or influencer marketing initiatives is a plus.</p><br></li></ul>Skills<ul><li><p>Strong understanding of email and customer lifecycle marketing best practices, with the ability to apply segmentation, testing, and behavioral data to improve retention performance.</p><br></li><li><p>Ability to interpret marketing performance data and translate insights into practical recommendations that improve engagement, repeat purchases, subscriptions, and customer lifetime value.</p><br></li><li><p>Strong copywriting skills with the ability to create clear, engaging, and brand-appropriate lifecycle communications.</p><br></li><li><p>Good visual judgment and the ability to create polished, on-brand email designs using established creative assets and brand guidelines.</p><br></li><li><p>Proficiency with Figma or similar digital design tools is strongly preferred, while Photoshop, Illustrator, or broader digital design experience is a plus.</p><br></li><li><p>Comfortable using Klaviyo and SMS platforms such as Postscript to execute and optimize lifecycle communications.</p><br></li><li><p>Ability to use AI tools such as Claude or similar platforms to improve marketing execution, analysis, creative production, and workflow efficiency.</p><br></li><li><p>Strong organizational skills and attention to detail when managing multiple campaigns, initiatives, deadlines, and marketing channels.</p><br></li><li><p>Ability to work independently, take ownership of execution, and proactively identify opportunities for improvement.</p><br></li><li><p>Comfortable collaborating with marketing leadership while remaining highly hands-on with day-to-day execution.</p><br></li></ul>What Success Looks Like<ul><li><p>Email and SMS campaigns are consistently executed accurately, on time, and in alignment with the brand and broader marketing calendar.</p><br></li><li><p>Existing Klaviyo lifecycle flows are continuously tested, refined, and optimized based on customer behavior and performance data.</p><br></li><li><p>Email engagement, repeat purchases, subscription conversion, and overall retention performance demonstrate measurable improvement.</p><br></li><li><p>Segmentation and testing strategies generate actionable insights that improve future lifecycle communications.</p><br></li><li><p>The marketing team can confidently hand off campaigns and retention initiatives with minimal day-to-day oversight.</p><br></li><li><p>Email creative remains polished, consistent, and aligned with established brand standards.</p><br></li><li><p>AI is effectively incorporated into workflows to increase efficiency and improve marketing output without compromising quality.</p><br></li><li><p>Reliable executional support is provided across affiliate, influencer, and other marketing initiatives without taking focus away from the core retention function.</p><br></li></ul>Opportunity<p>This is an opportunity to join a growing consumer brand at an exciting stage of its e-commerce expansion. The <strong>Email &amp; Retention Marketing Specialist</strong> will have the ability to take ownership of an increasingly important retention function, work alongside a growing marketing team, and directly influence how the brand builds long-term relationships with its customers.</p><br><p>As the DTC business scales, there is significant opportunity for this role to grow in scope and responsibility while developing deeper expertise across lifecycle marketing, subscriptions, SMS, customer retention, and AI-enabled marketing workflows.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience&nbsp;<br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Discipline Work, Projects, and Policies&nbsp;<br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food &amp; Beverage<br>• Sales &amp; Marketing (BMSC)<br>• Human Resources<br>• Safety &amp; Security (Loss Prevention)<br>• Finance<br>The Specialization Course&nbsp;<br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>Reports to:</h4> <p>Program/Project Director or Senior HSE Manager</p> <h4>Direct reports:</h4> <p>Project teams (as applicable) including HSE Officer and HSE Inspector</p> <h4>Collaborates with:</h4> <ul> <li>Senior HSE Manager</li> <li>HSE Lead & Subject Matter Expert – MEA</li> <li>Program & Project Directors/Managers/Associates</li> <li>Construction & Logistics Directors/Managers</li> <li>Other Directors within the JLL Business</li> <li>Regional Functional Support Leads (SMEs)</li> <li>Talent Acquisition Leads</li> <li>MEA HR team representative</li> <li>Service Line Bid Managers</li> <li>Document Controllers</li> <li>QA/QC Auditor</li> <li>External Consultants’ HSE teams and representatives</li> <li>Client HSE teams and representatives</li> </ul> <h4>Years of experience:</h4> <p>7-10 years</p> <hr> <h4>Roles and responsibilities</h4> <h5>Business management</h5> <ul> <li>Helps implement annual HSE business plan objectives and targets at the program/project level</li> <li>Contributes to ‘work winning’ by contributing to RFP responses (as required)</li> <li>Implements the requirements of our ISO 45001 certified Occupational Health & Safety Management System (OHSMS) and provides feedback on potential improvement opportunities</li> <li>Provides HSE support and guidance to program/project staff</li> <li>Helps to deliver JLL’s Global Week campaign on their assigned program/project</li> <li>Implements all new and revised HSE plans, processes, procedures, and other documents as communicated by the Senior HSE Manager or HSE Lead & Subject Matter Expert</li> <li>Attends all MEA HSE meetings and proactively participates</li> </ul> <h5>Program start-up and mobilization</h5> <ul> <li>Acts as primary project contact for HSE matters on their program/project</li> <li>Works with project teams to identify HSE resource requirements</li> <li>Works with project teams to understand client HSE requirements and deliverables</li> <li>Develops and delivers project specific documents (e.g. HSE plans, procedures, forms) using templates from the knowledge platform (KP)</li> <li>Consults with the MEA HSE Lead & SME if client required documents are not available on the KP</li> <li>Submits all project specific HSE documents for the required QA/QC checks</li> <li>Conducts technical evaluations on consultant/contractor technical RFP returns</li> <li>Reviews consultant and contractor HSE document submissions for suitability and compliance with client, legal and JLL requirements</li> <li>Ensures a comprehensive project HSE plan is developed and complies with JLL requirements</li> </ul> <h5>Project delivery</h5> <ul> <li>Conducts internal HSE review meetings and inspections/audits to ensure compliance with the HSE management plan and client requirements</li> <li>Conducts inspections to monitor staff compliance to their HSE responsibilities and JLL requirements; reports any non-compliance to the Senior HSE Manager or program/project Director</li> <li>Provides HSE advice and guidance to the program/project Director</li> <li>Manages performance of direct reports and deals effectively with non-performance issues when needed in a timely manner</li> <li>Conducts audits and inspections to ensure that specified HSE deliverables and contractual obligations are implemented; deals effectively with any shortfalls in performance</li> <li>Ensures the performance of client-employed consultants and contractors is monitored against their contractual requirements and approved HSE plans, raising any issues with the client</li> <li>Provides HSE performance reports and presentations to the client and stakeholders</li> <li>Ensures a structured program of training is delivered to both the project and HSE team</li> <li>Drives a positive safety culture through recognition of important project milestones (e.g. million manhours) and individual behaviors</li> <li>Provides project achievement details to the Senior HSE Manager or MEA HSE Lead & SME in a timely manner</li> <li>Ensures project compliance with all JLL corporate and regional HSE requirements</li> <li>Develops and maintains an environment of trust, diversity, and inclusion</li> <li>Demonstrates behaviors and leadership in line with JLL core values, adhering to the code of ethics in all areas of work delivery and instills this into the whole team at every opportunity</li> <li>Provides support, guidance and coaching to team members</li> <li>Conducts a monthly team meeting to engage, communicate, and cascade information to team members</li> <li>Collates program/project HSE performance data, produces a monthly performance report, and submits to the designated Senior Manager (if applicable), program/project Director and client</li> <li>Conducts project audits to validate compliance with OHSMS, project HSE plans and client HSE deliverables</li> <li>Provides the Senior HSE Manager or MEA HSE Lead & SME with on-time HSE performance statistics for inclusion in the monthly ExCom HSE report</li> </ul> <h5>Human resources management</h5> <ul> <li>Assists the Talent Acquisition team in identifying and selecting suitable HSE candidates</li> <li>Engages in selection, interviewing and recruitment of project HSE candidates (below Director level) with relevant Project Directors</li> <li>Seeks to further the diversity and inclusion agenda and targets (including Saudization and Emiratization targets) throughout the recruitment process</li> <li>Interprets and incorporates HSE business plan objectives into their own (and team members’) goal setting</li> <li>Ensures timely completion of all performance management processes in Workday</li> <li>Ensures the correct management of underperforming direct reports, ensuring correct HR processes are followed and consultation at every stage is sought in a timely manner</li> </ul> <h4>Location:</h4> <p>On-site – Cairo, EGY</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>JLL privacy notice</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.</p></p><p></p>

<p><h4>Deloitte Innovation Hub | Cloud & DevOps Engineering Senior Technical Lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation and deployment for AWS, GCP, Azure.</li> <li>Build and innovate to replace large-scale manual operating processes with scripts and applications.</li> <li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, Azure.</li> <li>Develop infrastructure as code and testable infrastructure in AWS, GCP, Azure.</li> <li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing.</li> <li>Drive analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks.</li> <li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context.</li> <li>Design automated systems management solutions with self-repair/healing as the goal.</li> <li>Focus on reducing technical lead time for infra and network for all DevOps teams.</li> <li>Provide huge positive customer impact by reducing downtime and costs.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>10+ years’ experience with cloud hyperscales, such as GCP, AWS or Azure.</li> <li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation).</li> <li>Confident with key DevOps practices - CI/CD, IaaS, containerization and deployment pipelines.</li> <li>Provide expertise in one or more of the following areas: sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management.</li> <li>Experience with Python, Bash, Go scripting.</li> <li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting.</li> <li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees.</li> <li>Able to design and build frameworks or toolsets to be reused by the wider engineering community.</li> <li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.).</li> <li>Experience with data streaming technologies.</li> <li>Experience of agile methodologies and associated toolsets and code repositories.</li> <li>Strong collaboration and stakeholder engagement skills.</li> <li>Self-motivated and organized person.</li> <li>High level of attention to detail, the ability to think architecturally at ‘big picture’ and able to translate this into practical implementation.</li> </ul> <h4>Desirable</h4> <ul> <li>Cloud certified with experience.</li> </ul> <h4>Required</h4> <ul> <li>Strong technical skills and demonstrated experience in each of the following areas:</li> <li>Excellent communication (written and oral) and interpersonal skills.</li> <li>Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models.</li> <li>Demonstrated teamwork and collaboration in a professional setting.</li> <li>Flexible and willingness to work on different projects and programming.</li> <li>Coordinate the work of a small team of junior engineers, or the build of a sizable application or tooling component.</li> </ul> <h4>Connect to your service line - Consulting</h4> <p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on those matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p>Credit Assessment and Risk Management: Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups. Review and approve credit applications, ensuring they meet the hotel s credit policy. Analyze customer financial history and determine appropriate credit limits for each account. Regularly monitor and assess accounts to identify and mitigate potential credit risks. Accounts Receivable Management: Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time. Follow up on outstanding accounts and overdue payments to ensure timely resolution. Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt. Ensure that all payments are posted correctly and accurately in the hotel s financial systems. Credit Policy Enforcement: Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders. Monitor and enforce the hotel s credit terms, ensuring that clients credit limits and payment terms are respected. Approve or decline requests for extended credit or credit extensions in line with hotel policy. Collections and Dispute Resolution: Lead and manage the collections process, working with customers to ensure timely and full payment. Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies. Negotiate payment arrangements with clients who may be facing financial difficulties. Work with the legal department or external collections agencies when necessary to recover overdue payments. Reporting and Financial Analysis: Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management. Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process. Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported. Team Leadership and Supervision: Supervise and train the accounts receivable and credit team to ensure efficient operations. Provide guidance on credit management best practices, improving team performance and reducing errors. Foster a collaborative and effective working environment within the credit and finance departments. Internal and External Coordination: Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing. Work closely with the finance department to ensure proper cash flow management and adherence to budgets. Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues. Compliance and Documentation: Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management. Maintain accurate records of all credit agreements, transactions, and payment history. Ensure proper filing and documentation of all credit-related documents for auditing purposes.</p><p><strong>Additional Responsibilities:</strong></p><p>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p><strong>People &amp; Culture</strong></p><p>Employee Relations Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations. Work alongside with the People &amp; Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist. Recruitment Hire new Heartists in conjunction with the People &amp; Culture Leader through INES. Use the interview guides provided and Talent Meter to gain further information on any potential candidate. Employee Engagement and Communications Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company s success. This will include working on the Employee Engagement Survey (EES) and People &amp; Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year. Represent the organization as an exemplary ambassador the Accor All Inclusive - Heartist Service Culture. Labour Turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People &amp; Culture leader as well as Hotel Manager/General Manager. Learning &amp; Talent Development &amp; Performance Management Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training. Ensure Departments have adequate Departmental trainers, and these are well utilised. For all supervisory positions have a transparent development programme in place in conjunction with the Talent &amp; Culture leader as well as Learning &amp; Development. Development of direct reports to give them ongoing feedback and development. Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues. Performs additional duties as directed by supervisors. Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. Is fully conversant with all health and safety, fire and emergency procedures. Maintains a high standard of personal hygiene, dress, uniform, and body language. Is polite and professional in any situation where the image or regulation of the hotel is represented. Attends meetings and training as required by supervisors. Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law. Interacts with guests actively soliciting feedback.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Experience/Certificates/Education</strong></p><p>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry. Education: A degree in Finance, Accounting, Business Administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus. Skills &amp; Attributes: o Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms). o Strong Microsoft Excel skills for data analysis, reporting, and financial tracking. o Strong ability to analyze financial data, assess credit risks, and make informed decisions. o Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes. o Ability to manage financial records and ensure accuracy in all credit-related activities. o Ability to resolve issues related to billing, collections, and disputes effectively. o Experience in supervising and guiding a team to meet departmental objectives.</p><p><strong>Additional Information</strong></p><p>Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity &amp; Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span>Job PURPOSE:</span></p><br><p><span>To promote the growth of CIB market, share through selling a value-adding financial products and services to achieve the set objectives and applying superior quality service to maintain and enhance CIB image. In addition to build and maintain relationship with existing &amp; potential customers and handle all their requests/instructions effectively to provide competitive customer service.</span></p><br><p><span>KEY ACCOUNTABILITIES</span></p><br><p><span>Sales &amp; Service </span></p><br><p><span>1. Provide customers with basic information on all Bank’s products/services to increase Customer awareness &amp; ensure a high level of quality service. </span></p><br><p><span>2. Achieve assigned targets/volume/attrition/x-sell/deep-sell for the branch in both assets and liabilities to ensure that targets are met through walk-in, relationship building and depending of existing customer base and companies as well as new to bank clients in a transparent &amp; ethical way</span></p><br><p><span>3. Handle all account opening &amp; it’s related operations process including system input &amp; data entry.</span></p><br><p><span>4. Track customers’ inflows and outflows and contact customers to seek information on reasons for unexpected patterns/behaviours to maintain better -quality service level and meet set budgets.</span></p><br><p><span>5. Ensure that every customer interaction is conducted as a superior service experience and in line with the defined CIB customer experience standards TAT and bank service indicators (including wait time, telephone timeliness, reply to customer queries and messages etc.) </span></p><br><p><span>6. Handle customers’ queries and complaints and ensure effective closure of complaints within the set TAT&amp; SLA to reach customer satisfaction and loyalty</span></p><br><p><span>Reporting &amp; Communication</span></p><br><p><span>7. Prepare the daily sales report (DSR) including sales activities and call reports, share it with supervisor and branch head to track sales performance achievement versus budget and work on alternative plans when needed</span></p><br><p><span>8. Respond positively and diligently to colleagues and coordinate and communicate effectively with branch staff support units to ensure that customers’ requests are processed timely and efficiently</span></p><br><p><span>9. Introduce and promote alternate channels to customers to reduce traffic in branches to support achieving the digital offloading strategy </span></p><br><p><span>10. Report any possible frauds and risks and provide customer feedback to direct supervisor to maintain high level of control</span></p><br><p><span>11. Receive all relevant customer requests related to cheque book, credit &amp; debit cards, TDs, CDs..etc. check their validity and send to related departments for completion</span></p><br><p><span>Policies, Processes and Procedures</span></p><br><p><span>12. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</span></p><br><p><span>Day-to-day Operations</span></p><br><p><span>13. Implement the day-to-day operations assigned for the Branch to ensure compliance with the established standards and procedures</span></p><br><p><span>Compliance</span></p><br><p><span>14. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span>Qualifications &amp; Experience </span></p><br><p><span>• Bachelor’s degree of commerce, business administration, accounting or its equivalent</span></p><br><p><span>Minimum 0 – 1 years of experience </span></p><br><p><span>• Knowledge of all retail banking products and services is an asset</span></p><br><p><span>Skills </span></p><br><p><span>• Excellent command of English &amp; Arabic Languages</span></p><br><p><span>• Communication skills</span></p><br><p><span>• Customer and service oriented </span></p><br><p><span>• Working under pressure</span></p><br><p><span>• High sense of control </span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><span><strong> JOB PURPOSE</strong></span></span></p><br><p><span><span><span>To assist in the execution of the marketing &amp; communication activities through developing all needed collaterals based on the assigned marketing calendar, supporting the business to effectively achieve the organization's business and marketing objectives.</span></span></span></p><br><p><span><b><span><b><b><span>KEY ACCOUNTABILITIES</span></b></b></span></b></span></p><br><p><span><span><span>1.</span></span><span>Execute out assigned campaigns for the agreed-upon Business Segment or Product in accordance with the approved and agreed-upon Marketing calendar.</span></span></p><br><p><span><span><span>2.</span></span><span>Assist with the development of a marketing brief to be communicated with the allocated advertising agency by incorporating the necessary communication channels and specifying the target audience for each campaign.</span></span></p><br><p><span><span><span>3.</span></span><span>Ensure a proper Go to Market and launch Campaigns, that is in line with the business brief to support enhance product/ segment reach.</span></span></p><br><p><span><span><span>4.</span></span><span>Measure results related to the assigned campaigns based on the Marketing Calendar to ensure campaigns achieve the pre-determined targets.</span></span></p><br><p><span><span><span>5.</span></span><span>Maintain a close track on campaign performance during the campaign period in order to generate an end-of-campaign report for each campaign and provide observed takeaways for discussion among the marketing team and associated business partners in order to evaluate campaigns and explore new projects.</span></span></p><br><p><span><span><span>6.</span></span><span>Follow up on non-digital campaign performance in terms of leads and conversion rates for new to bank customers.</span></span></p><br><p><span><span><span>7.</span></span><span>Assure that all communication marketing content is reviewed and quality controlled by the agency to ensure it is in line with the business brief. </span></span></p><br><p><span><span><span>8.</span></span><span>Regular monitoring for content related to the concerned products on different channels to assure contents are up to date.</span></span></p><br><p><span><span><span>9.</span></span><span>Handle data input within the Marketing report by sharing it on time added with key highlights</span></span></p><br><p><span><span><span>10.</span></span><span>Coordinate with the campaign management team in order to ensure sending the SMS text / Email shots related to the required campaign</span></span></p><br><p><span><span><span>11.</span></span><span>Handle the daily workflow with agencies, suppliers and ensure the abidance to projects/jobs set delivery dates.</span></span></p><br><p><span><span><span>12.</span></span><span>Deliver and monitor collaterals in terms of artwork, resizing, new concept, campaigns, events, merchandising collaterals, advertorials, customer’s statements, meanwhile assisting and handling all above the line ATL &amp; below the line BTL communications activities and execution.</span></span></p><br><p><span><span><span>13.</span></span><span>Assist in managing events logistics &amp; arrangements along with Corporate Communication team to ensure effective implementation of marketing activities.</span></span></p><br><p><span><span><span>14.</span></span><span>Handle all related customer’s applications and forms for the assigned product/segment in alignment with the corporate identity set guidelines to be aligned &amp; updated in coordination with the Marketing Services team related to the most recent application / form relevant to the business related team </span></span></p><br><p><span><span><span>15.</span></span><span>Handle the distribution of all marketing deliverables / materials prior to campaign launch.</span></span></p><br><p><span><span><span>16.</span></span><span>Work closely with the production team to ensure timely and accurate delivery of events materials.</span></span></p><br><p><span><span><span>17. Assist in monitoring the results of any project launched, preparing of necessary reports; presentations, follow-up on ROI reports and generated campaigns leads.</span></span></span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><b><span>Qualifications &amp; Experience </span></b></span></p><br><ul><li><span><span>Bachelor degree of Marketing, Advertising, Mass-communication, Commerce, Business Administration, or its equivalent</span></span></li><li><span><span>1 - 3 years of experience </span></span></li><li><span><span>Understanding of banking and financial services industry globally</span></span></li></ul><p><span><b><span>Skills </span></b></span></p><br><ul><li><span><span>Excellent command of English and Arabic languages</span></span></li><li><span><span>Marketing, negotiation, communication and problem solving skills</span></span></li><li><span><span>Good command of MS Office</span></span></li><li>Good Quantitative and qualitative analytical skills</li></ul><br> </div>

Welcome to GROW: Our Post Graduate Program at Holcim Egypt.<br>This 1-year program is designed to accelerate your professional growth and provide hands-on experience in your field of interest.<br>The Program is set to start October 15th, 2026<br>WHO IS Holcim? A global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Holcim Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.<br>Overview:Our CSR will be dedicated to the execution of social impact projects and the growth of the company’s internal volunteering culture:Execute Social Impact Projects: Provide hands-on support in the end-to-end delivery of CSR initiatives, moving from conceptual planning to field execution. Scale Volunteering Initiatives: Act as the primary coordinator for the Volunteering Club, driving employee engagement and community participation. Measure and Report Impact: Develop skills in data collection and impact reporting to quantify the success of social investments. Operational Support: Assist in managing NGO partnerships and logistical requirements for community outreach.<br>Responsibilities:Project Execution: Support the day-to-day operations of social impact programs, ensuring timelines are met and resources are allocated effectively. Volunteering Club Management: Lead the recruitment of employee volunteers, organize club meetings, and coordinate on-site volunteering events. Impact Documentation: Assist in drafting impact reports, collecting testimonials, and gathering metrics (e.g., hours volunteered, beneficiaries reached) for the annual CSR report. Internal Advocacy: Promote CSR activities within the organization to foster a culture of social responsibility.<br>What will you learn? Project Management Mastery: Gain practical experience in managing complex, multi-stakeholder social projects. Leadership Development: Build leadership skills by managing the Volunteering Club and motivating diverse teams. Social Sector Insight: Work at the intersection of business and social good, gaining deep insight into how corporations drive sustainable change. Networking: Connect with non-profit leaders, social entrepreneurs, and sustainability experts.<br>Qualifications:Graduate of 2025 or 2026 ONLY. A degree in Political Science or any related major. Excellent Arabic Writing & Communication: Fluency in written and spoken Arabic is mandatory for community engagement and local reporting. English Proficiency: Excellent command of written and spoken English for international reporting standards and research. Soft Skills: Strong organizational skills, empathy, and a proactive mindset.

About DISTY 360 DISTY 360 is a regional distributor of engineering and construction software across the Middle East and Africa. We partner with leading global software vendors and are expanding our commercial team to support our continued regional growth. <br>We are currently hiring multiple Business Development Executives to help drive business development activities across our vendor portfolio. These positions are available for immediate hiring, and candidates who can join at short notice are strongly encouraged to apply. Role Purpose The Business Development Executive is responsible for generating new business opportunities, developing customer relationships, and supporting commercial growth for assigned software vendors. The role focuses on outbound prospecting, pipeline development, CRM excellence, and sales execution while working closely with the Business Operations Manager and technical team. Key Responsibilities Identify and qualify new business opportunities across assigned markets. Generate leads through outbound prospecting, Linked In, email campaigns, and cold calling. Build and maintain a healthy sales pipeline. Schedule customer meetings, product demonstrations, and discovery sessions. Maintain accurate CRM records and ensure data quality. Follow up consistently with prospects to move opportunities through the sales pipeline. Coordinate with technical teams for product demonstrations, evaluations, and customer support. Support vendor-specific sales initiatives and commercial campaigns. Conduct market research and identify new customers and business opportunities. Prepare regular pipeline updates and activity reports. Represent DISTY 360 professionally during customer interactions and vendor activities. Ideal Candidate Profile 2–5 years of experience in Business Development, B2B Sales, Inside Sales, or Account Management. Excellent communication, presentation, and relationship-building skills. Strong organization, ownership, and follow-up discipline. Experience using CRM systems (Zoho CRM is a plus). Comfortable using AI productivity tools. Fluent English (written and spoken) is Mandatory. French proficiency is highly preferred and will be considered a strong advantage. Experience in software, technology, engineering, architecture, or construction is a strong advantage. Candidates living in New Cairo or nearby areas are preferred due to the onsite nature of the role. Applications are welcome from both Egyptian and international candidates currently residing in Egypt. Self-motivated, proactive, and eager to learn in a fast-paced environment.  Why Join DISTY 360? Work with leading international software vendors. Regional exposure across the Middle East and Africa. High-growth environment with real ownership and responsibility. Continuous learning and professional development. Clear career progression opportunities. Opportunity to grow within a rapidly expanding commercial organization. Long-term career growth in a focused technology distributor. Who Will Thrive in This Role? We are looking for curious, proactive, execution-oriented professionals who take ownership, learn quickly, communicate confidently, and enjoy building long-term customer relationships. If you are motivated by growth, accountability, and making a real impact, we would love to hear from you. Interested? Apply directly through the Linked In job posting by clicking the "Apply" button. We look forward to welcoming talented professionals who are ready to grow with DISTY 360.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.<br>We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.<br>Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.<br>Job Summary<br>Iron Mountain is seeking a detail-oriented Commercial Contracts Analyst to join our Global Commercial Support Services team. In this role, you will be responsible for overseeing the end-to-end execution, line-by-line review, and administrative management of commercial contracts, ensuring high deal velocity for Sales while maintaining strict organizational compliance. You will work as part of a centralized shared services team, serving as a trusted operational partner to Sales representatives and cross-functional business stakeholders. <br>What You’ll DoIn this role, you will:<br>Drive Contract Execution & Workflow Management: Oversee the end-to-end processing of commercial agreements—including Master Services Agreements, Statements of Work, Amendments, Variations, Novations, and Renewals—delivering high-quality contract lifecycle management within established Service Level Agreement turnaround times. Perform Detailed Contract Reviews & Stakeholder Collaboration: Conduct thorough line-by-line reviews of complex commercial documents to identify discrepancies, apply pre-approved fallback language, and collaborate with Sales, Legal, Finance, and Risk teams to resolve non-standard terms. Ensure Compliance & Governance: Uphold organizational parameters, Delegation of Authority approval matrices, and internal risk policies, firmly managing compliance guardrails while maintaining audit-ready records in enterprise Contract Lifecycle Management platforms.<br>What You’ll Bring The ideal candidate will have:<br>3+ years of experience in contract administration, deal desk support, paralegal duties, or legal operations within a corporate or commercial environment. Strong knowledge of standard commercial contract terms (such as liability caps, confidentiality, and indemnities) alongside hands-on fluency with tools like Salesforce, Docu Sign, Microsoft Word Track Changes, and enterprise Contract Lifecycle Management systems. Proven ability in meticulous detail orientation, reading stamina for complex legal text, and balanced stakeholder management to maintain positive partner alignment while assertively enforcing policy boundaries. A College degree or diploma in Business Administration, Legal Studies, Commerce, or a related field (a Paralegal certification is preferred.<br>What We Offer Competitive compensation and benefits aligned with experience. Flexible work options to support work–life balance. Opportunities for continuous learning and professional growth.

Join Our Team as Local Service Lead at Rate Hawk!<br><br>At Rate Hawk, part of the fast-growing Emerging Travel Group, we're on a mission to revolutionize the travel industry with cutting-edge technology and unparalleled customer service. We pride ourselves on our dynamic, innovative culture and are seeking seasoned professionals from the travel industry who are passionate about building the best customer service in the region.<br><br>We're looking for a passionate and experienced Local Service Leader to lead a team focused on resolving booking issues for B2A partners, ensuring quick and high-quality resolutions. This role requires strong leadership, a proactive approach to problem-solving, and close collaboration across departments.<br><br>Requirements<br><br>What You'll Do:<br><br> Team management: Lead and coach Local Service Specialists and Service Managers, balance workload and make sure SLAs are met, run 1‑on‑1s, give feedback, drive growth Operational oversight: Keep the phone line healthy, minimise lost rate, monitor consultation quality (QA checks, CSat/NPS reviews), own the escalation flow, step in on sensitive cases Service performance: Own regional KPIs: SLA, CSat, NPS, FCR, AHT, lost calls, produce clear weekly/monthly reports and turn insights into actions Client relations: Know key accounts, their segments and service needs, represent support in the region, collect market feedback, act as the final escalation point for critical issues Tone of Voice: ensure every reply sounds like Rate Hawk: friendly, confident, detail‑oriented. <br><br>What We're Looking For:<br><br> Industry Background: Experience in the travel industry or with B2B service operations Strong Leadership & Initiative: Comfortable leading cross-functional efforts, sharing knowledge, and mentoring teams on proactive issue handling Excellent Communication: Problem-solving skills with a track record of conducting effective performance reviews and driving team improvements Strong Analytical & Problem-Solving Skills: You're not just putting out fires; you're building fire-proof systems Process-Oriented: Experience in process design, optimization, and service standardization Team Player with a Coaching Mindset: Supportive of others, open to feedback, and focused on continuous improvement Budgeting and Reporting: Experience in hiring, budgeting, and resource planning Languages: Arabic knowledge is a plus!<br><br>Benefits<br><br>What We Offer:<br><br> Remote Work: Work from the comfort of your home! Salary: Base payment + bonus Dynamic Team: Be part of a young and energetic group of specialists Growth Opportunities: Tackle interesting and ambitious tasks that will elevate your professional skills Learning & Development: We support your growth through seminars, trainings, and conferences Perks: Take advantage of corporate discounts on hotels and other services<br><br>The Process:<br><br> Meeting with HR: A friendly chat with our HR team One minute Internet Speed Test: Just to make sure you're all set for remote work Meeting with Hiring Manager: Another friendly chat Interview results! <br><br>Learn more about our data protection practices in our Privacy Policy:<br><br>https://emergingtravel.notion.site/recruitment-privacy-notice<br><br>If this sounds like the perfect fit for you, we'd love to hear from you! Apply now and let's create amazing travel experiences together!