Contract Representative Jobs in Egypt

Company Description Man Trade is an import and export company specializing in international trade of diverse products and commodities. Based in Alexandria, Egypt, the company focuses on building long-term partnerships with suppliers and clients across global markets. Man Trade is committed to efficient, compliant trade operations that meet international standards and local regulations. The organization values reliability, transparency, and responsive customer service. Team members are encouraged to contribute to process improvements and sustainable business growth. Role Description The Import Specialist is a full-time, on-site role based in Alexandria, Egypt. This role is responsible for managing end-to-end import processes, including preparing and reviewing documentation, coordinating with customs brokers, shipping agents, and suppliers, and ensuring timely clearance of goods. The Import Specialist tracks shipments, updates internal systems, and communicates status to relevant teams, helping to resolve any issues or delays. Daily tasks include verifying compliance with international trade regulations, negotiating shipment terms, and maintaining accurate records for audits and reporting. The role also involves providing professional customer service to internal and external stakeholders, supporting export operations when needed, and collaborating with finance and logistics teams to optimize costs and timelines. Experienced on Nafeza system. Qualifications Strong knowledge of import processes and regulations, including experience with Import and Import Export operations. Experience in Export and International Trade, with an understanding of global shipping and documentation requirements. Demonstrated ability to deliver effective Customer Service when dealing with suppliers, logistics partners, and internal teams. Familiarity with customs procedures, trade compliance, and basic incoterms. Good command of English; additional language skills are an advantage. Proficiency in MS Office and ability to work with ERP or logistics management systems. Strong attention to detail, organizational skills, and the ability to manage multiple shipments and deadlines. Relevant degree or diploma in business, logistics, supply chain, or a related field preferred; equivalent experience also considered.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong><br>STÜWE GmbH &amp; Co. KG has established itself as an industry leader in the manufacture of mechanical components for drive technology. We specialise in friction-locked shaft-hub connections and braking systems for a wide range of applications. We are currently seeking a meticulous and experienced <strong>Remote Data Conversion Specialist</strong> to join our team on a <strong>Full-Time</strong> basis. This is a fully remote position.<br>The successful candidate will be responsible for managing and executing the entire data conversion lifecycle, ensuring the seamless and accurate migration of critical business data. You will play a pivotal role in supporting our business systems by guaranteeing data integrity and accessibility.<br><strong>Responsibilities</strong><br>* Plan, coordinate, and execute complex data conversion and migration projects.<br>* Develop and implement robust data extraction, transformation, and loading (ETL) processes.<br>* Analyse and map data from legacy systems to new platforms, ensuring compatibility and accuracy.<br>* Perform comprehensive data cleansing, validation, and deduplication to maintain high standards of data quality.<br>* Collaborate closely with internal stakeholders, including IT and business departments, to define data conversion requirements and objectives.<br>* Troubleshoot and resolve any data-related issues that arise during the conversion process.<br>* Create and maintain detailed documentation of all data conversion procedures, mapping rules, and processes.<br>* Develop reports to monitor data quality and the progress of migration projects.<br><strong>Qualifications</strong><br>* Proven professional experience as a Data Conversion Specialist, Data Migration Specialist, or in a similar role.<br>* Strong proficiency with SQL and extensive experience with relational database systems.<br>* Demonstrable experience with ETL tools and data migration methodologies.<br>* Excellent analytical and problem-solving skills, with a keen eye for detail.<br>* The ability to work independently and manage multiple tasks effectively in a remote environment.<br>* Strong communication skills, both written and verbal, for effective collaboration with technical and non-technical teams.<br>* A degree in Computer Science, Information Systems, or a related discipline is highly desirable.<br>* Previous experience working within a manufacturing or engineering organisation is advantageous.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong><br>American Trophy specialises in providing custom awards, trophies, and promotional products for a diverse range of events and recognition purposes. Serving schools, businesses, and other organisations, we are dedicated to honouring achievements and milestones through personalised service and high-quality products. We are currently seeking a dedicated and proficient <strong>IT Support Specialist</strong> to join our team and ensure the smooth operation of our technology infrastructure. The ideal candidate will be the first point of contact for all IT-related queries, providing technical assistance and support to our staff.<br><strong>Job Title:</strong> <strong>IT Support Specialist</strong><br><strong>Location:</strong> <strong>Miami, Florida, United States</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Salary:</strong> <strong>$25 - $27 USD per hour</strong><br><strong>Responsibilities</strong><br>* Provide first-line technical support to on-site and remote employees, troubleshooting hardware, software, and network issues.<br>* Install, configure, and maintain computer systems, peripherals, and company software.<br>* Diagnose and resolve technical problems in a timely and effective manner, escalating complex issues to senior staff when necessary.<br>* Manage user accounts, including creation, modification, and deletion in accordance with company policy.<br>* Assist with the setup of new workstations and the onboarding of new employees.<br>* Maintain an accurate inventory of all IT assets, including hardware, software licences, and peripherals.<br>* Support the implementation of new technologies and system upgrades.<br>* Create and maintain documentation for IT processes, procedures, and user guides.<br><strong>Qualifications</strong><br>* Proven experience working in an IT support role or a similar technical position.<br>* Strong knowledge of computer hardware, operating systems (Windows/macOS), and office productivity software.<br>* Familiarity with network principles, including TCP/IP, DNS, and DHCP.<br>* Excellent problem-solving and analytical skills with a keen attention to detail.<br>* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.<br>* A customer-focused attitude and a commitment to providing high-quality support.<br>* Professional certifications such as CompTIA A+ or Microsoft Certified Professional are highly desirable.<br>* Ability to work independently and manage multiple tasks effectively.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Our Company</b></span></p><br> <p><span>At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.</span></p><br> <p><span><strong><span>What You'll Do</span></strong></span></p><br> <p><span>As an Accounting Specialist II, you will play a key role in supporting the accounting and finance operations of the Egypt entity. The position will be responsible for delivering accurate and timely financial activities while ensuring compliance with company policies and local regulations.</span></p><br> <p><span>Key areas of responsibility include:</span></p><br> <ul> <li><span>Support day-to-day accounting and finance operations.</span></li> <li><span>Tax-related accounting and compliance activities.</span></li> <li><span>Month-end close activities and reconciliations.</span></li> <li><span>Preparation and review of accounting schedules and supporting documentation.</span></li> <li><span>Perform analytical review of financial results and account balances.</span></li> <li><span>Support external audit requirements.</span></li> <li><span>Maintain accurate financial records and documentation.</span></li> <li><span>Assist with process improvement and finance automation initiatives.</span></li> </ul> <p><span><strong><span>Who You'll Work With</span></strong></span></p><br> <p><span>The Accounting Specialist II will report directly to the Accounting Manager and work closely with the regional finance organization to support accounting operations.</span></p><br> <p><span><strong><span>What Makes You a Qualified Candidate</span></strong></span></p><br> <ul> <li><span>Bachelor's Degree in Commerce (English Section).</span></li> <li><span>Minimum 4 years of relevant accounting experience, preferably within multinational organizations.</span></li> <li><span>Fluency in written and spoken English.</span></li> <li><span>Strong understanding of accounting principles and IFRS.</span></li> <li><span>Experience in accounting operations, taxation, month-end close activities, and analytical review.</span></li> <li><span>Background in a Big 4 audit firm is a plus.</span></li> </ul> <p><span><strong><span>What You'll Bring</span></strong></span></p><br> <ul> <li><span>Strong execution and organizational skills.</span></li> <li><span>Analytical mindset with strong attention to detail.</span></li> <li><span>Ownership mentality and ability to work independently.</span></li> <li><span>Ability to perform effectively under month-end close deadlines.</span></li> <li><span>Strong communication and interpersonal skills.</span></li> <li><span>Pursuing a professional accounting qualification is preferred.</span></li> <li><span>Willingness to learn automation and new technologies.</span></li> <li><span>High level of integrity and professionalism.</span></li> </ul> <p><span>#LI-AH1</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for a Talent Acquisition Specialist for one of our partners, an industry leader in Insurance and Financial Services Sector !<br> Objective: The Talent Acquisition Specialist is responsible for managing the full recruitment cycle from sourcing and selection to onboarding.<br> The role partners with hiring managers to identify hiring needs, develop sourcing strategies, and ensure selection of high-quality candidates aligned with company culture.<br> Responsibilities: Achieve the target headcount objectives within the requested timeframe.<br> Manage the full Full-Cycle Recruitment; sourcing, screening, interviewing, and offer management.<br> Carry out initial interviews for all positions, including senior roles in accordance with the company policy.<br> Provide a set of analysis reports along with the talent management team such as turnover and resignation analysis reports.<br> Generate monthly and quarterly recruitment and headcount reports.<br> Participate in the job design process.<br> Collaborate with hiring managers and advise on market trends.<br> Continuously assess the efficiency of the current recruitment channels and innovate new tools to achieve the headcount targets.<br> Use different resources to build a pool of candidates through: Attending employment fairs.<br> Posting vacancies on online recruitment dashboards and other channels.<br> Direct contact with universities’ career centers.<br> Prospecting potential candidates using different databases such as Linkedin and other platforms.<br> Support employer branding initiatives.<br> Scope: Standard Area: To execute full-cycle recruitment across all position levels by managing sourcing, interviews, and offer processes—while maintaining candidate pipelines, generating headcount reports, and collaborating with hiring managers to meet headcount targets efficiently.<br> Innovation Area: To elevate talent acquisition by continuously optimizing sourcing strategies, leveraging market insights, and partnering with management on job design—while providing analytical reports that inform retention strategies and enhance employer brand presence Bachelor’s degree in HR or Business.<br> 3–5 years of experience in recruitment.<br> Excellent sourcing, interviewing, and negotiation skills.<br> Proficiency in HRIS/ATS systems.<br></span> </div>

???? **We’re Hiring: Sales Engineers / Sales Team**<br>Join our growing team and take your career to the next level!<br>???? Location: Misr El Gedida – Cairo<br>???? **Position:** Sales Engineer / Sales???? **Experience:** 1–2 years Maximum<br>???? **Requirements:**✔️ Very good command of English (spoken & written)✔️ Strong communication & interpersonal skills✔️ Engineering background is a must✔️ Active, ambitious, and results-driven<br>✨ If you’re passionate about sales and ready for a new challenge, we’d love to hear from you!<br>???? **Apply now:** hrsaharty@gmail.com - or ???? Whats App: 0109 66 66 345

We’re hiring at Town Writers Development in New Cairo for:<br>* Property Consultant* Senior Property Consultant* Sales Supervisor* Sales Manager<br>✨ Benefits: <br>• New projects with very high construction progress* Competitive salary + commission* Daily fresh leads* Fixed working hours* 2 Days Off* Social & Medical Insurance

✨ ???????????????? ???????????????????????? ???????????????????????????? ???????????????????????? ???????????????? ✨<br>We’re growing our Sales team at Chubb Life Insurance and looking for driven, ambitious talents with 0–2 ???????????????????? of experience to join us in ????????????????????.<br>If you’re passionate about building client relationships, achieving targets, and developing your career in the ???????????????????????????????????? ???????????????????????????????? — this is your opportunity to shine. ????<br>???? ????????????????????????????????: Tanta???? ????????????????: Sales Specialist – Insurance<br>???? ???????????????? ????????????’???????? ????????????????:• Clear career growth path• Continuous learning & development• A collaborative, high-energy team culture• Real impact from day one<br>???? ???????????????????? ???????? ???????????????? ???????????? ???????????????? ????????????????? Send your CV via Whats App: 01011798769Or via email: mariam.elbadawy@chubb.com<br>#WeAreHiring #Sales Jobs #Tanta Jobs #Insurance Jobs #Sales Specialist #Career Growth #Fresh Graduates #Chubb #HR #Recruitment

<p><meta content="text/html; charset=us-ascii" http-equiv="Content-Type"></p><div ><h2><strong>Key Responsibilities\:</strong></h2><h3><strong>Administrative Support\:</strong></h3><ul><li>Provide general <strong>administrative support</strong> to project/site management.</li><li>Maintain and organize <strong>files, records, and documentation</strong> in an accurate and systematic manner.</li><li>Handle daily office operations and administrative tasks.</li></ul><hr><h3><strong>Coordination &amp; Communication\:</strong></h3><ul><li>Coordinate with <strong>internal departments</strong> (HR, Finance, Procurement, etc.) to support site requirements.</li><li>Act as a liaison between <strong>site team and head office</strong>.</li><li>Facilitate smooth communication within the project team.</li></ul><hr><h3><strong>Reporting &amp; Documentation\:</strong></h3><ul><li>Prepare and maintain <strong>reports, logs, and records</strong> as required.</li><li>Ensure all administrative documents are updated and properly archived.</li></ul><hr><h3><strong>Support to Site Operations\:</strong></h3><ul><li>Assist in managing <strong>site logistics and office supplies</strong>.</li><li>Support onboarding processes for site staff when required.</li><li>Ensure compliance with company policies and site procedures.</li></ul></div>

???? We're Hiring!!<br>We are hiring Call Center Agents<br><br>Join one of the largest banks in Egypt and kick-start your career in the banking sector.<br><br>???? Location: Smart Village, ( October City)<br>⸻<br>What we offer:<br>• Gross Salary 10,500 <br> • Attractive incentives and profit sharing <br>• Rotational shifts with 2 days off per week <br>• Transportation provided ( Door to door for Females)<br>• Medical & social insurance<br>• Paid training provided<br>⸻<br>Who can apply:<br>• Fresh graduates are welcome to apply<br>• Very good to excellent English level<br>• Bachelor’s degree in any field<br>• Strong communication and interpersonal skills<br>⸻<br>???? To Apply: <br>Send your cvby this email: <br>Souhilla.osama@go-partners.com <br>OR<br>Send your CV via Whats App 01034495334 and mention “Call center ”<br><br>#CIB #Banking Jobs #Bank Sector #HR #Fresh Graduates #Customer Service ##Call Center #English Accounts #Career Opportunity #Cairo Jobs #Banking #Apply Now #Jobs InEgypt #Hiring

Sutherland is an AI-driven business transformation partner that helps leading enterprises improve their operations through AI, automation, cloud computing, advanced analytics, and digital engineering.<br><br>Job Description<br><br>Provide first-line technical support to customers via phone. Troubleshoot and resolve hardware and software issues Guide users through troubleshooting steps Analyze technical problems and ensure timely resolution Document incidents, troubleshooting steps, and resolutions in support systems Escalate complex issues when required Collaborate with internal teams to improve support processes and knowledge bases Maintain a high level of customer satisfaction<br><br>Qualifications<br><br>English level: B2 / C1 Graduates and dropouts are welcome to apply Good communication and problem-solving skills Basic technical troubleshooting knowledge Flexibility to work rotational shifts Customer-focused mindset Ability to work effectively in a fast-paced environment Location: New Cairo Work Model: On-site

Sutherland is an AI-driven business transformation partner that helps leading enterprises improve their operations through AI, automation, cloud computing, advanced analytics, and digital engineering.<br><br>Job Description<br><br>Provide first-line technical support to customers via phone. Troubleshoot and resolve hardware and software issues Guide users through troubleshooting steps Analyze technical problems and ensure timely resolution Document incidents, troubleshooting steps, and resolutions in support systems Escalate complex issues when required Collaborate with internal teams to improve support processes and knowledge bases Maintain a high level of customer satisfaction<br><br>Qualifications<br><br>English level: B2 / C1 Graduates and dropouts are welcome to apply Good communication and problem-solving skills Basic technical troubleshooting knowledge Flexibility to work rotational shifts Customer-focused mindset Ability to work effectively in a fast-paced environment Location: New Cairo Work Model: On-site

for hurghada residents only<br> <br>Proven experience in sales, account management, or business development, preferably in renewable energy, solar solutions, or related technical industries. Strong skills in lead generation, customer relationship building, and consultative selling for both domestic and commercial/industrial clients. Ability to understand and explain technical concepts related to solar energy systems, with a solid grasp of product specifications and performance benefits. Excellent communication, presentation, and negotiation skills, with the ability to engage diverse stakeholders and close complex deals. Comfort working on-site, conducting field visits, and collaborating closely with operations and technical teams. Strong organizational and time-management abilities, including pipeline management, reporting, and use of CRM tools. Bachelor’s degree in Business, Engineering, or a related field is preferred; relevant sales certifications are a plus.

A professional responsible for generating sales with clients. Build and develop strong relationships with clients to cultivate trust. Communicate with clients via email, calls, and meetings. Act as the main point of contact for the company’s clients. Manage and handle clients' requests, following up on every part of the process from sending offers to delivery. Communicate & collaborate with internal departments and make sure they are working in the right way for client’s needs & requirements. Receive clients' comments or problems and work to resolve them with the relevant departments. Collect client feedback and provide after-sales service and support.<br>Job Requirements:<br>Bachelor's degree. Minimum 3 years of experience (recommended in the Advertising & Printing field). Excellent communication and presentation skills. Excellent in English (speaking and writing). Good computer skills, especially with email and Microsoft Office. Responsible, multitasking, and hard-working. Strong time management skills, flexibility, and a team player.

Key Responsibilities• Generate and qualify new B2B leads through proactive prospecting.• Own the full sales cycle from lead generation to closing.• Build and manage a strong sales pipeline through CRM.• Develop relationships with senior decision-makers and key accounts.• Conduct presentations, product demonstrations and commercial negotiations.• Identify new business opportunities across Egypt & GCC.• Achieve monthly and quarterly sales targets.• Maintain accurate CRM and pipeline reports. Requirements✅ 4–8 years of proven experience in B2B Sales / Business Development.✅ Strong experience selling Software, Saa S, AI, ERP, IT Services or Technology Solutions.✅ Proven track record of personally generating leads and closing deals.✅ Experience dealing with C-level / senior decision-makers and key accounts.✅ Strong negotiation, presentation and closing skills.

Role Description The Medical Device Sales Specialist at ميديكال سيتي - Medical City MC is a full-time, on-site role based in Damietta. The specialist is responsible for promoting and selling medical devices, with a focus on orthopedic products, to healthcare providers and institutions. Day-to-day tasks include visiting hospitals and clinics, conducting product demonstrations, explaining clinical and technical features, and supporting healthcare professionals in product selection and usage. The role involves managing the sales cycle from lead generation to closing, handling inquiries, preparing quotations, and ensuring timely follow-up and after-sales support. The specialist also monitors market trends, maintains accurate sales records, collaborates with internal teams on inventory and logistics, and participates in training sessions and educational events.<br>Qualifications<br> Proven experience in Medical Sales and general Sales, with the ability to achieve and exceed targets. Knowledge of Medical Devices and their clinical applications, preferably with exposure to hospital or clinical environments. Background or familiarity with Orthopedics, including basic understanding of orthopedic procedures and terminology. Competence in Sales Operations, such as pipeline management, reporting, and coordination with logistics and customer service. Strong communication, negotiation, and presentation skills, with a client-focused approach. Ability to work on-site, travel within the region, and manage time and territory effectively. Bachelor’s degree in a relevant field such as Biomedical Engineering, Life Sciences, Business, or a related discipline. Proficiency in MS Office and basic CRM tools, and capability to learn product-related technical information quickly. Professional conduct, ethical sales practices, and commitment to complying with healthcare regulations and company policies.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Drive sales growth and achieve assigned targets within the territory. Identify and prioritize high-potential customers (HCPs &amp; stakeholders) Build and maintain strong relationships with doctors and key opinion leaders (KOLs) Conduct regular field visits and customer engagements (face-to-face &amp; virtual) Deliver product presentations and value-based discussions tailored to customer needs. Gather and analyze customer insights to support business decisions. Follow up on customer feedback and translate it into actionable improvements. Implement territory plans and engagement strategies effectively. Collaborate with cross-functional teams to deliver value-added solutions for patients and customers. Maintain ethical standards and ensure compliance in all activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in pharmacy, Science, or Veterinary Medicine.</li><li>0 2 years of experience in pharmaceutical sales.</li><li>Strong sales and negotiation skills.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer focus and ability to build relationships.</li></ul><p></p></section>

Role Overview Generate qualified sales opportunities by proactively reaching out to prospective customers. This role owns the top of the sales funnel, engaging leads through personalized outreach, qualifying prospects, and booking product demonstrations for the Account Executive or Customer Success team. The primary objective is to maximize the number of qualified meetings booked. Key Responsibilities Prospect and identify companies that fit the ideal customer profile. Reach out to prospects through email, Linked In, phone calls, and other outbound channels. Create and send personalized Loom videos to increase engagement. Qualify prospects based on their business needs, use case, authority, and timeline. Book product demonstrations with qualified prospects. Follow up consistently with prospects throughout the sales process. Maintain accurate CRM records and activity tracking. Work closely with Sales to improve messaging and outreach performance. Meet or exceed weekly and monthly activity and meeting targets. Key Performance Indicators (KPIs) Qualified meetings booked Demo attendance rate Qualified opportunities created Email reply rate Linked In response rate Loom video engagement rate Outbound activity (emails, calls, Linked In messages, Loom videos) Pipeline generated Skills & Qualifications Excellent written and verbal communication skills. Strong prospecting and relationship-building abilities. Experience with outbound sales and cold outreach. Comfortable using CRM platforms such as Pipedrive, Salesforce, or Hub Spot. Familiarity with Linked In Sales Navigator, Loom, and sales engagement tools. Highly organized with strong follow-up discipline. Self-motivated and results-oriented. Success Looks Like A consistent flow of qualified meetings for the sales team. High-quality prospects entering the sales pipeline. Strong response and booking rates across outbound channels. Personalized outreach that builds trust and generates interest. A predictable contribution to pipeline growth through outbound prospecting.

About Khazna<br>Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is a fun stage in the company's lifecycle as the core foundation has been but it is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>We are consistently on the lookout for rock stars to help us solve for financial inclusion.<br><br>Job Description <br>Conduct outbound calls to prospective and existing customers to promote products and services. Present products and services in a clear, professional, and engaging manner to drive customer interest. Generate qualified leads and create sales opportunities through proactive outreach. Schedule appointments, meetings, or product presentation calls when required. Achieve assigned campaign targets and consistently deliver against key performance indicators (KPIs), including sales results, conversion rates, and appointments booked. Maintain high productivity and quality standards across different campaigns and shifts.<br>Qualifications Previous experience in telesales or a similar sales-focused role. Proficiency in Google Workspace (Google Suite). Good command of English, both written and spoken. Full flexibility to work across different shifts and support multiple campaigns as needed.

Company Descriptioni Qor is a global customer experience business process outsourcing (CXBPO) partner supporting leading brands across the world. With 45,000 team members in 11 countries, the company combines three decades of operational expertise with AI-driven tools to enhance every stage of the customer lifecycle. i Qor delivers scalable solutions through CXBPO, Growth as a Service, and infinity AiQ to drive customer acquisition, engagement, and retention. Guided by data intelligence and a people-first culture, i Qor turns customer interactions into measurable growth and is recognized as a Great Place to Work® and a leader in CX excellence. Recent acquisitions of Jump Crew and OP360 strengthen i Qor’s capabilities in sales, marketing, and customer experience delivery.<br>Role Description This is a full-time, on-site Customer Service Specialist role based in Cairo, Egypt. The Customer Service Specialist will handle incoming customer inquiries via phone, email, and chat, providing accurate information and timely resolutions. Responsibilities include troubleshooting basic issues, documenting interactions in internal systems, and following defined processes and scripts while maintaining high-quality service. The role will support customer satisfaction and retention by actively listening, showing empathy, and escalating complex cases when needed. The specialist will also collaborate with team members and leaders to meet performance targets and participate in training to stay up to date on products, services, and procedures.<br>Required Graduates only. Fluency in English is a must (B2/C1). Good English communication skills. Strong customer service and problem-solving abilities. Previous customer service experience is a plus.<br>Benefits Competitive salary package. Transportation allowance. Medical and social insurance. Professional training and career development opportunities. Dynamic and multicultural work environment.