Collection Specialist Jobs - Cairo Egypt
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<p>We are looking for a collection clerk to join our team, responsible for following up with clients, collecting outstanding financial amounts, and communicating with them to ensure regular payment processes, while maintaining accurate records and preparing periodic collection reports.</p><h3>Tasks and Responsibilities</h3><ul><li>Follow up with clients and communicate with them to collect outstanding financial amounts.</li><li>Remind clients of payment due dates and follow up on late cases.</li><li>Negotiate with clients regarding payment plans and scheduling when needed.</li><li>Prepare periodic reports showing collected amounts and overdue payments.</li><li>Maintain accurate and organized records of all collection transactions and operations.</li><li>Follow up on client accounts and ensure payment data is updated continuously.</li></ul><h3>Terms and Requirements</h3><ul><li>Minimum of a high school diploma or equivalent.</li><li>Previous experience in the field of collection.</li><li>Punctuality and ability to work under pressure.</li><li>Proficiency in using basic computer programs.</li><li>Good communication, negotiation, and follow-up skills.</li></ul><h3>Additional Information</h3><ul><li><strong>Salary:</strong> Not specified.</li><li><strong>Preferred:</strong> Applicants residing near the First Settlement or Third Settlement.</li></ul>
<p>Delivery riders with motorcycles are needed immediately</p><p>Breadfast company is hiring delivery riders in Cairo and Giza</p><p>Requirements:</p><p>✔️ Age 18 or older</p><p>✔️ Must have a licensed motorcycle</p><p>Benefits:</p><ul><li>Weekly pay + fixed monthly salary</li><li>Per order rate up to 55 EGP</li><li>Weekly incentives and bonuses up to 1900 EGP</li><li>Total income can reach 20,000 – 30,000 EGP depending on performance</li><li>Comprehensive and free medical insurance</li><li>21 days of annual leave</li><li>Overtime pay on public holidays</li><li>Direct hiring without intermediaries</li><li>Closed zone — work in your own area</li><li>Fast onboarding after application</li></ul><p>Available Areas:</p><p>Tagamoa • Rehab • Madinaty • Shorouk • Obour • Heliopolis • Nasr City • Maadi • Hadayek Al-Ahram • Faisal and Haram • October • Sheikh Zayed • Mokattam • Mohandessin</p>
<p> Job opportunity for delivery representatives with talabat<br>talabat is one of the biggest and most famous delivery companies in Egypt and the Middle East, and we offer you a respectable and stable job opportunity with the biggest names in the market.<br>Start your job today, and your income is in your hands!<br>What will you get with us?<br>Flexible hours: 6, 8, 10, or 12 hours or more, at any time around the 24 hours<br>Bonuses on the number of orders when you reach the target, and fast promotions<br>Full insurance against accidents<br>Weekly income from 3000 to 7000 EGP<br>Average orders from 15 to 25 per day<br>Various orders (food, supermarket, pharmacies)<br>You can work with a bicycle, motorcycle, or on foot</p><p><br>Required: <br>Age 18 years or older, ID card, and motorcycle license if you will use it<br>You will receive: uniform and thermal bag, and the security check is free</p><p><br>Available cities: Cairo, Giza, Alexandria, Ismailia, Mansoura, Suez, Port Said, Gharbia (Tanta only), Qalyubia (Obour only)</p><p><br>talabat zones: South Tagamoa, Nasr City, Heliopolis, Ain Shams, Maadi, Tahrir, Mohandessin, Giza, October, Sheikh Zayed, Mansoura, Suez, Ismailia, Port Said, Tanta, Obour, Shubra, Alexandria</p><p><br>You must not have worked at talabat before<br>If you have worked at talabat before, you can work with us at Breadfast.</p>
<p>Collection Specialist / Senior Collection Specialist</p><p> </p><p>Key Responsibilities:</p><p> </p><p>Manage collection activities and follow up on outstanding insurance claims and payments.</p><p>Maintain strong relationships with insurance companies and healthcare payers.</p><p>Monitor AR aging, identify overdue balances, and resolve payment discrepancies.</p><p>Coordinate with internal teams to resolve rejected claims, deductions, and payment disputes.</p><p>Prepare collection reports and monitor collection targets.</p><p>Escalate delayed payments and support cash flow improvement initiatives.</p><p> </p><p> </p><p>Qualifications & Experience:</p><p> </p><p>Bachelor’s degree in Accounting, Finance, or a related field.</p><p>Previous experience in collections or accounts receivable within the healthcare industry.</p><p>Strong experience dealing with insurance companies and managing insurance receivables is essential.</p><p>Good understanding of insurance claims, payment cycles, and reconciliation.</p><p>Strong communication, negotiation, and analytical skills.</p><p>Proficiency in Excel and ERP systems.</p>
<ul><li>متابعة فواتير العملاء وميعاد الاستحقاق للتحصيل دون تأخير.</li><li>عمل جدول لتحصيل العملاء يتوافق مع ميعاد تسليم العملاء للشيكات / النقدية.</li><li>زيارة العميل قبل ميعاد الاستحقاق بفترة كافية لإفادة العميل بالمديونية المستحقة.</li><li>زيارة العميل لتحصيل المديونية في ميعاد الاستحقاق.</li><li>مراجعة النقدية / الشيكات قبل مغادرة العميل والتأكد من ميعاد استحقاق الشيكات نفس ميعاد استحقاق الفواتير.</li><li>مراجعة العميل في حالة وجود أي اختلاف واستلام ما يفيد الاختلاف من العميل للمراجعة مع الإدارة المعنية وبوجود إدارة الائتمان.</li><li>استلام أذون المرتجع الخاصة بالعميل وموقع عليها من المسئول الذي قام بالاستلام لمراجعتها مع قسم المخازن وقسم خدمة العملاء.</li><li>عمل بيان يفيد الزيارات التي تمت للعملاء ونتيجة الزيارات.</li><li>إرسال إيميل لقسم المبيعات والائتمان في حالة رفض العميل للسداد لاتخاذ اللازم.</li><li>إرسال إيميل بشيكات الضمان الخاصة بالعملاء قبل ميعاد الانتهاء بشهر لتجديد الشيكات.</li><li>التواصل مع أقسام الشركة في العمل.</li><li>إرسال تقرير عن الزيارات الناجحة.</li></ul>
???? فرصة للانضمام إلى شركة "كونستيل" للصناعات الهندسية و الإنشاءات المعدنية ????????️???? الوظيفة: مندوب تحصيلات وبنوك???? مقر العمل: 6 أكتوبر<br>"كونستيل"، الشريك الاستراتيجي للمشروعات الصناعية الكبرى بخبرة تمتد لأكثر من 25 عاماً في الإنشاءات المعدنية، نبحث عن كفاءات للانضمام إلى فريقنا: <br>الشروط و المهام الأساسية:* تنفيذ وإنهاء كافة التعاملات البنكية اليومية.* خبرة سابقة كـ "مندوب".<br>???? للتقديم:يُرجى إرسال السيرة الذاتية (CV) عبر الواتساب فقط (مع كتابة المسمى الوظيفي في الرسالة) على الرقم التالي:???? 01002718929
Delivering orders from the branch to customers as quickly as possible while maintaining product quality.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 39</li><li>Shift system: Morning and evening</li><li>Driver's license: Third class</li><li>Benefits: Health insurance, social insurance, accommodation</li></ul>
About The Role<br><br>The Senior Collector is responsible for executing KONE's customer credit management, collection, and dispute management activities.<br><br>The Senior Collector deploys credit policies so that an acceptable level of risk is maintained, collections are made on time, losses are kept to a minimum, and arrears are economically collected. The role executes the collection strategy, ensures the dispute management routing is fit for purpose for local conditions in alignment with global guidelines, and ensures that bad debt provisions and write-offs are processed according to the defined rules.<br><br>The Senior Collector works closely with the BPO partner, Frontline Customer Service & Admin (CS&A), and the upstream organization.<br><br>Senior Collector is a Business Process Outsourcing (BPO) role by default. However, the role may exist in larger KONE units in order to support the Credit Controller in their tasks. Where a decision is taken to retain selected key customer accounts under Frontline collection responsibility, the Senior Collector performs the collection and dispute management transactional tasks for those specified accounts instead of the BPO. The same tools and KPIs apply, regardless of who performs the collection activity.<br><br>Key Responsibilities<br><br>Coordinating the BPO and retained organization for credit management, collection, and dispute management processes Resolving and supporting the Frontline in solving complicated collection cases Performing dispute root cause analysis and driving corrective actions from an end-to-end perspective Carrying out the first collection contact physically, where local requirements call for it<br><br>Transactional tasks for accounts retained in Frontline responsibility<br><br>Dispute management routing for agreed retained accounts Recording invoice disputes into the collection and dispute management solution as they arise Initiating and following the dispute management workflow by dispatching recorded disputes to the relevant business responsible people in the organization for resolution Applying the collection strategy for agreed retained accounts Conducting collection calls with customers in a structured way Requesting promises to pay from customers as part of collection contacts, and recording the given promises Coordinating with CS&A and inbound teams for the assigned portfolio of customers to ensure all queries and disputes are appropriately handled and resolved to facilitate collection activities<br><br>Experience & Education<br><br>Required<br><br>3–5 years of experience in accounts receivable, collections, credit control, or order-to-cash, ideally within a multinational or shared services/BPO-supported environment Bachelor's degree in Accounting, Finance, Business Administration, or a related field Demonstrated ownership of a customer portfolio, including direct collection contact with customers by phone, email, and where required, in person Hands-on experience with dispute and deduction management: logging, routing, and following up to resolution Experience working with or alongside an outsourced service provider (BPO/SSC) is strongly preferred<br><br>Preferred<br><br>Experience in construction, industrial, or project-based B2B industries where invoicing is milestone- or contract-driven Exposure to credit risk assessment, bad debt provisioning, and write-off processes<br><br>Skills & Competencies<br><br>Technical<br><br>ERP experience in the O2C/AR module — SAP FI-AR or equivalent Familiarity with a collection and dispute management solution (SAP FSCM Collections & Dispute Management, High Radius, or similar workflow tool) Strong Excel skills, including pivot tables, lookups, and reconciliation of large invoice files Ability to work with AR KPIs — DSO, aging buckets, collection effectiveness, promise-to-pay conversion, and dispute cycle time Fluent Arabic and strong written and spoken English<br><br>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.<br><br>Read more on https://kone.com/global/en/careers.html
Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinking: www.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Cash Collector<br>Job purpose:Collect cash from customers in the assigned area and ensure all collections are completed accurately, safely, and on time.<br>Key accountabilities :Visit customers to collect cash payments. Cover the assigned area (e.g., New Cairo or Giza). Issue receipts and keep collection records. Hand over collected cash according to company procedures. Report any collection issues to the supervisor. Provide professional and friendly customer service.<br>Must have technical / professional qualifications :Previous experience in cash collection or a similar field role. Valid driving license. Own motorcycle or car. Able to cover a large assigned area (New Cairo)<br>Core Skills required:Good communication skills. Honest and reliable. Good time management. Basic record-keeping skills. Able to work independently.<br>Join our dynamic team as a Cash Collector and contribute to our Fin Tech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.<br>Our values guide how we think and act - They describe what we care about the most.<br>Customer first - It’s embedded in our design thinking and customer service approach. Open - Openness allows us to constantly improve and evolve. Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team.<br>We are changing lives by constantly striving for a better solution.
We are looking for a motivated Tele calling Collection Specialist with 1–3 years of experience to support our collection operations across Dayrah (Halan Gam3ya) Branches. The ideal candidate will be responsible for following up with clients on outstanding payments, supporting recovery targets, and ensuring compliance with company policies and regulatory requirements.<br>What You'll do:-Carry out daily collection activities and follow up on assigned accounts as instructed by the team lead.-Contact clients to remind them of outstanding balances, explain repayment options, and encourage timely payments.-Negotiate basic payment arrangements under supervision when required.-Record collection activities and update client information accurately in the system.-Escalate unresolved cases or disputes to senior team members for further handling.-Support in preparing simple collection reports and tracking account statuses.-Coordinate with finance, customer service, and branch teams to ensure smooth processes.-Follow all company policies and regulatory guidelines set by CBE.<br><br>Skills and requirements-Experience 1–3 years in collections, credit control, or a related customer-facing role.-Bachelor’s degree in business, finance, or a related field (preferred).-Strong communication and interpersonal skills.-Basic negotiation abilities.-Attention to detail and ability to maintain accurate records.-Familiarity with Microsoft Office (Excel, Word, Outlook).-Eagerness to learn and develop within the collections field
We are looking for a competent and driven Senior Collection Officer to join our thriving Middle East Property Management team in Savills Egypt. The Senior Collection Officer is expected to contact clients and collect outstanding payments while maintaining trustful relationships and ensuring timely payments The role will be based in <em>Arkan – Sheikh Zayed.</em> Flexibility and a willing attitude are vital.<br><br>Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Monitoring accounts to identify overdue payments.</li><li>Finding and contacting debtors to arrange debt payoffs.</li><li>Keeping accurate records and reporting on collection activity.</li><li>Send invoices and SOA to tenants monthly.</li><li>Monitor accounts to identify outstanding debts.</li><li>Investigate historical data for each debt or bill.</li><li>Coordinate with all parties inside and outside the organization to solve all kinds of customer problems.</li><li>Find and contact clients to ask about their overdue payments.</li><li>Revisit these calls from time to time to follow up the uncollected amounts.</li><li>Take actions to encourage prompt debt payments.</li><li>Following up on bounced cheques.</li><li>Resolve billing and customer credit issues.</li><li>Resolve all kinds of obstacles that cause a problem that prevents the customer to pay his / her overdue</li><li>Report on collection activity and accounts receivable status.</li><li>Preparing monthly Aging debts report.<br><br></li></ul><strong>Skills, Knowledge And Experience<br><br></strong><ul><li>Bachelor’s degree in Accounting/Finance.</li><li>Previous real estate experience/property management is a plus.</li><li>4–6 years experience in credit control or collections.</li><li>Good command of English</li><li>Excellent communication & negotiation skills</li><li>Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).</li><li>Strong Excel skills (Pivot, VLOOKUP)</li><li>Experience with ERP (Oracle/Yardi) preferred</li><li>Strong analytical and problem-solving ability</li><li>High accuracy, attention to detail, and ability to work independently.<br><br></li></ul>Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
Job Summary The Sales Collection Agent is responsible for the secure and timely collection of sales proceeds, including cash and cheques, from our customer base. Working within a designated geographical territory, the agent follows a weekly schedule provided by the sales team to ensure all outstanding receivables are collected and deposited into company bank accounts according to Treasury Department protocols.<br>Key Responsibilities Field Collection: Visit customers within the assigned geographical area to collect payments (cash and cheques) in accordance with the Weekly Collection Plan. Verification: Ensure all collected amounts match the invoices and receipts. Verify the accuracy of cheques (dates, signatures, and written amounts) before acceptance. Documentation: Issue official company receipts to customers upon collection and maintain an accurate daily log of all transactions. Banking & Deposits: Transport collected funds securely and deposit them into designated bank accounts daily, strictly following the Treasury Department’s deposit instructions and deadlines. Reporting: Submit daily collection reports and validated bank deposit slips to the Treasury/Finance department for reconciliation. Coordination: Maintain constant communication with the Sales Team to update them on collection statuses or any payment discrepancies/refusals encountered in the field.<br>Skills & Qualifications Education: High School Diploma or equivalent; an Associate Degree in Finance or Accounting is a plus. Experience: Proven experience as a Collection Agent, Cashier, or in a similar field-based role handling physical currency. Honesty & Integrity: Unquestionable honesty and a clean professional record (background checks are mandatory Including Police report and ex-employer’s recommendation letters) Mobility: Must possess a valid driver’s license
Job Summary The Sales Collection Agent is responsible for the secure and timely collection of sales proceeds, including cash and cheques, from our customer base. Working within a designated geographical territory, the agent follows a weekly schedule provided by the sales team to ensure all outstanding receivables are collected and deposited into company bank accounts according to Treasury Department protocols.<br>Key Responsibilities Field Collection: Visit customers within the assigned geographical area to collect payments (cash and cheques) in accordance with the Weekly Collection Plan. Verification: Ensure all collected amounts match the invoices and receipts. Verify the accuracy of cheques (dates, signatures, and written amounts) before acceptance. Documentation: Issue official company receipts to customers upon collection and maintain an accurate daily log of all transactions. Banking & Deposits: Transport collected funds securely and deposit them into designated bank accounts daily, strictly following the Treasury Department’s deposit instructions and deadlines. Reporting: Submit daily collection reports and validated bank deposit slips to the Treasury/Finance department for reconciliation. Coordination: Maintain constant communication with the Sales Team to update them on collection statuses or any payment discrepancies/refusals encountered in the field.<br>Skills & Qualifications Education: High School Diploma or equivalent; an Associate Degree in Finance or Accounting is a plus. Experience: Proven experience as a Collection Agent, Cashier, or in a similar field-based role handling physical currency. Honesty & Integrity: Unquestionable honesty and a clean professional record (background checks are mandatory Including Police report and ex-employer’s recommendation letters) Mobility: Must possess a valid driver’s license
<h2>Data Collector</h2><h2>About Dubizzle Egypt</h2><p>Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone make smarter choices for themselves, the market, and the planet.</p><p>As part of Dubizzle Group, we stand alongside some of the strongest classified brands in the market. With the collective strength of 5 brands, we have more than 123 million monthly users who trust in our dedication to providing them with the best platform for their needs.</p><h2>About the Role</h2><p>As a Data Collector, you'll be responsible for accurately gathering business data through street scanning along predefined routes using our survey software. You will do data entry after receiving comprehensive training, ensuring the data is precise and reliable. You will navigate according to a plan and maintain a focused approach to data collection.</p><h2>Key Responsibilities</h2><ul><li>Drive or walk along routes assigned by the Team Leader, covering designated areas thoroughly</li><li>Collect specified data on businesses using the provided survey software, ensuring accuracy and completeness of information</li><li>Enter data into the survey system efficiently and accurately while on the route</li><li>Operate and maintain survey equipment and software, with a focus on precision in data capture</li><li>Adhere to data collection protocols and guidelines, ensuring data integrity and reliability</li><li>Maintain regular communication with the Team Leader to report progress and any issues encountered during data collection</li><li>Provide support for the management of day-to-day operations</li><li>Review the collected content for quality and accuracy and make changes as needed</li><li>Verify images and data to ensure that records are current and accurate</li><li>Assist Team Leaders in the verification of data to ensure the accuracy and validity of collected information</li><li>Take clear digital images of the premises</li><li>Complete logs, control forms, and other required documentation</li><li>Communicate effectively with the public to share the purpose of our visit, inquire about the business, address questions, etc.</li><li>Courteously handle field questions and complaints, and escalate to the supervisor as appropriate</li></ul><h2>Requirements</h2><h3>Qualifications</h3><ul><li>Valid motorcycle driving license</li></ul><h3>Experience</h3><ul><li>1 year of experience in delivery, courier, or market scanning</li><li>Experience in data collection, delivery, logistics, or courier services</li></ul><h3>Knowledge</h3><ul><li>Proficient in reading, writing, and using a mobile phone or tablet</li><li>Excellent navigational abilities and familiarity with local geography</li><li>Proficiency in using smartphones and GPS devices; experience with survey software or data entry tools is advantageous</li></ul><h3>Skills</h3><ul><li>Good verbal communication abilities to effectively report data and any issues</li></ul><h3>Traits</h3><ul><li>Strong attention to detail and accuracy in data collection and entry</li></ul><h2>Benefits</h2><ul><li>A fast-paced, high-performing team</li><li>Comprehensive health insurance</li><li>Life insurance</li><li>Rewards & recognition</li><li>Learning & development opportunities</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Senior Collector<p>About the Role</p><br><p>The Senior Collector is responsible for executing KONE's customer credit management, collection, and dispute management activities.</p><br><p>The Senior Collector deploys credit policies so that an acceptable level of risk is maintained, collections are made on time, losses are kept to a minimum, and arrears are economically collected. The role executes the collection strategy, ensures the dispute management routing is fit for purpose for local conditions in alignment with global guidelines, and ensures that bad debt provisions and write-offs are processed according to the defined rules.</p><br><p>The Senior Collector works closely with the BPO partner, Frontline Customer Service & Admin (CS&A), and the upstream organization.</p><br><p>Senior Collector is a Business Process Outsourcing (BPO) role by default. However, the role may exist in larger KONE units in order to support the Credit Controller in their tasks. Where a decision is taken to retain selected key customer accounts under Frontline collection responsibility, the Senior Collector performs the collection and dispute management transactional tasks for those specified accounts instead of the BPO. The same tools and KPIs apply, regardless of who performs the collection activity.</p><br><p>Key Responsibilities</p><br><ul><li>Coordinating the BPO and retained organization for credit management, collection, and dispute management processes</li><li>Resolving and supporting the Frontline in solving complicated collection cases</li><li>Performing dispute root cause analysis and driving corrective actions from an end-to-end perspective</li><li>Carrying out the first collection contact physically, where local requirements call for it</li></ul><p><b>Transactional tasks for accounts retained in Frontline responsibility</b></p><br><ul><li>Dispute management routing for agreed retained accounts</li><li>Recording invoice disputes into the collection and dispute management solution as they arise</li><li>Initiating and following the dispute management workflow by dispatching recorded disputes to the relevant business responsible people in the organization for resolution</li><li>Applying the collection strategy for agreed retained accounts</li><li>Conducting collection calls with customers in a structured way</li><li>Requesting promises to pay from customers as part of collection contacts, and recording the given promises</li><li>Coordinating with CS&A and inbound teams for the assigned portfolio of customers to ensure all queries and disputes are appropriately handled and resolved to facilitate collection activities</li></ul><p>Experience & Education</p><br><p><b>Required</b></p><br><ul><li>3–5 years of experience in accounts receivable, collections, credit control, or order-to-cash, ideally within a multinational or shared services/BPO-supported environment</li><li>Bachelor's degree in Accounting, Finance, Business Administration, or a related field</li><li>Demonstrated ownership of a customer portfolio, including direct collection contact with customers by phone, email, and where required, in person</li><li>Hands-on experience with dispute and deduction management: logging, routing, and following up to resolution</li><li>Experience working with or alongside an outsourced service provider (BPO/SSC) is strongly preferred</li></ul><p><b>Preferred</b></p><br><ul><li>Experience in construction, industrial, or project-based B2B industries where invoicing is milestone- or contract-driven</li><li>Exposure to credit risk assessment, bad debt provisioning, and write-off processes</li></ul><p>Skills & Competencies</p><br><p><b>Technical</b></p><br><ul><li>ERP experience in the O2C/AR module — SAP FI-AR or equivalent</li><li>Familiarity with a collection and dispute management solution (SAP FSCM Collections & Dispute Management, HighRadius, or similar workflow tool)</li><li>Strong Excel skills, including pivot tables, lookups, and reconciliation of large invoice files</li><li>Ability to work with AR KPIs — DSO, aging buckets, collection effectiveness, promise-to-pay conversion, and dispute cycle time</li><li>Fluent Arabic and strong written and spoken English</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Dubizzle Egypt is the leading marketplace for selling and buying online in the region.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses.<br> Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br> As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market.<br> With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> As a Data Collector, you’ll be responsible for accurately gathering business data through street scanning along predefined routes using our survey software.<br> You will do data entry after receiving comprehensive training, ensuring the data is precise and reliable.<br> You will navigate according to a plan and maintain a focused approach to data collection.<br> Key Responsibilities: Drive or walk along routes assigned by the Team Leader, covering designated areas thoroughly; Collect specified data on businesses using provided survey software, ensuring accuracy and completeness of information; Enter data into the survey system efficiently and accurately while on the route; Operate and maintain survey equipment and software, with a focus on precision in data capture; Adhere to data collection protocols and guidelines, ensuring data integrity and reliability; Maintain regular communication with the Team Leader to report progress and any issues encountered during data collection; Provide support for the management of the day-to-day operations; Review the collected content for quality and accuracy and make changes as needed; Verify images and data to ensure that records are current and accurate; Assist Team Leaders in the verification of data to ensure the accuracy and validity of collected information; Take clear digital images of the premises; Complete logs and control forms and required documentation as required; Communicate effectively with the public to share the purpose of our visit, inquire about business, address questions, etc.<br>; Courteously handle field questions and complaints and escalate to their supervisor as appropriate.<br> A fast paced, high performing team.<br> Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities #Egyptdubizzle Qualifications: Valid motorcycle driving license.<br> Experience: 1 year of experience in delivery, courier or market scanning; Experience in data collection, delivery, logistics or courier services.<br> Knowledge: Proficient in reading, writing and using a mobile or tablet; Excellent navigational abilities and familiarity with local geography; Proficiency in using smartphones and GPS devices; experience with survey software or data entry tools is advantageous.<br> Skills: Good verbal communication abilities to effectively report data and any issues.<br> Traits: Strong attention to detail and accuracy in data collection and entry.<br></span> </div>
The Collections Specialist's main objective is to be responsible for managing overdue accounts, contacting developers to collect outstanding payments, and assisting in the collection of debts. Your role involves implementing strategies to recover outstanding balances, maintain customer relationships, and ensure compliance with company policies and regulations.<br><br>Job Responsibilities<br><br><ul><li>Contact clients, proactively, before their payment due dates to remind them about upcoming payments</li><li>Monitor overdue accounts and follow up on missed payments through emails, calls, and letters</li><li>Update account status, payment arrangements, and communication records accurately in the system</li><li>Collaborate with internal teams, such as credit and finance, to resolve payment issues and address customer concerns</li><li>Escalate unresolved cases to management or legal departments as necessary for further action</li><li>Provide timely and accurate reports on collection activities, account statuses, and recovery efforts<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>A bachelor's degree in Finance, Accounting, or related field may be preferred</li><li>1-3 years of proven experience in collections, debt recovery, or related roles within the financial services sector</li><li>Strong negotiation skills with the ability to communicate effectively and empathetically with customers in challenging situations</li><li>Knowledge of debt collections, regulations, and best practices in the mortgage and financing industry</li><li>Detail-oriented with good organizational skills to track multiple accounts and payment arrangements</li><li>Ability to work well under pressure, meet deadlines, and handle sensitive financial information confidentially</li><li>Proficiency in using collection software, MS Excel, and other tools for recording and tracking collection activities</li></ul>
Cornerstone Development is seeking an experienced Collection Manager with a strong background in the real estate development industry to lead collection operations, reduce overdue receivables, and improve cash flow.<br>Key Responsibilities:<br>* Develop and implement effective collection strategies and plans.* Monitor customer installments, overdue payments, and aging reports.* Lead the collection team and monitor performance against KPIs.* Negotiate with defaulting customers and develop suitable payment plans.* Coordinate with Finance, Sales, Customer Service, and Legal departments.* Analyze outstanding receivables and recommend appropriate collection actions.* Improve collection policies, procedures, and reporting systems.<br>Requirements:<br>* Minimum 7 years of collection experience including relevant managerial experience.* Previous experience in a real estate development company is mandatory.* Strong leadership, negotiation, communication, and problem-solving skills.* Excellent reporting and data-analysis capabilities.* Proficiency in Microsoft Excel and ERP or CRM systems.* Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
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<ul><li><p><span><span>Target Achievement & Strategy</span></span></p><br><ul><li><p><span><span>Drive unsecured domain collections to meet/exceed monthly recovery goals; analyze performance metrics (e.g., Collection Efficiency, bucket resolution) and execute correct actions</span></span></p><br></li><li><p><span><span>Develop effective collection strategies for different account segments.</span></span></p><br></li><li><p><span><span>Lead and mentor external agency collection agents; conduct 1:1s, team meetings, performance reviews and training sessions.</span></span></p><br></li><li><p><span><span>Monitor attrition and shrinkage; implement retention and contingency plans.</span></span></p><br></li><li><p><span><span>Manage escalations, sensitive cases, and high-risk accounts, including negotiation of payment plans and settlements</span></span></p><br></li><li><p><span><span>Reporting & Analytics</span></span></p><br></li><li><p><span><span>Track KPIs: calls made, aging buckets, attrition/shrinkage rates, customer satisfaction.</span></span></p><br></li><li><p><span><span>Deliver regular operational reports, root cause analyses, and improvement plans.</span></span></p><br></li><li><p><span><span>Compliance, Audit & Documentation</span></span></p><br></li><li><p><span><span>Ensure full adherence to internal policies, legal/regulatory frameworks, and audit standards.</span></span></p><br></li><li><p><span><span>Process & Operational Excellence</span></span></p><br></li><li><p><span><span>Identify and implement process improvements, new tools or technologies to enhance efficiency and reduce costs.</span></span></p><br></li><li><p><span><span>Share knowledge and best practices with cross-functional teams.</span></span></p><br></li></ul></li></ul><br> </div>
Job Purpose:The Collection Specialist is responsible for ensuring timely collection of client payments, including installments, maintenance fees, and other charges, to support the company’s cash flow and financial stability. The role involves proactive follow-up with clients, accurate tracking of payments, preparation of collection reports, and maintaining clear communication regarding outstanding balances. The specialist ensures proper documentation and works closely with internal teams to maintain up-to-date financial records while delivering professional client service.<br>Job Responsibilities Follow up with clients on due and overdue installments through phone calls, emails, and Whats App. Track and record all incoming payments, including installments, maintenance fees, and other charges. Prepare daily, weekly, and monthly collection and aging reports. Handle client inquiries related to outstanding balances, account statements, and payment schedules. Maintain accurate documentation of payment confirmations and all related communications. Coordinate with finance and sales teams to ensure accurate account reconciliation. Monitor aging accounts and escalate critical cases when necessary. Ensure compliance with company policies and collection procedures.<br>Job Requirements<br>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. Minimum of 2 years of experience in collections (real estate experience is highly preferred). Strong proficiency in Microsoft Excel. Experience working with CRM systems (Salesforce is a plus). Excellent communication, negotiation, and follow-up skills. Strong attention to detail and high level of accuracy. Ability to work under pressure and meet collection targets.
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