Collection Specialist Jobs - Cairo Egypt

Job Objective • Implement cash donation collection operations from donors or supporting entities according to approved financial procedures, and ensure its safekeeping and swift delivery to the relevant administration, achieving transparency and financial discipline for the organization. Tasks • Communicate with individual donors to confirm collection times and ensure adherence to specified schedules. • Receive cash donations from individual donors or entities based on specific requests according to approved procedures. • Draft or (issue) the official receipts approved for each donation received from donors, and collect all data for the receipt form. • Deliver the cash amounts received daily to the finance department or the organization's treasury and ensure amounts match the receipts. • Document all receipt operations in the electronic system or manual records accurately and transparently.<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: health insurance, social insurance, bicycle/motorcycle required</li></ul>

Company headquarters: Al-Ataba Experience of at least 3 years Sunday off Insurance after 3 months of work Social insurance only<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: mornings only</li><li>Benefits: social insurance, overtime</li></ul>

Delivery and collection representative to work at the company headquarters in Sheraton area - Cairo. Job duties:* Deliver customer orders within Cairo * Collect monetary amounts and checks from customers and hand them to the financial department * Ensure delivery of goods in correct quantities and condition * Follow up on delivery and collection documents * Maintain the entrusted goods during transport * Collaborate with Sales and Finance departments Required qualifications:* Medium or higher education * Prior experience in delivery and collection not less than one year * Good knowledge of Greater Cairo areas * Presentable appearance and polite dealing with customers * Ability to work under pressure and meet deadlines * Driver's license not required Benefits:* Fixed salary * Incentives and bonuses * Social insurance * Opportunities for promotion and development Workplace: Sheraton – Cairo Job type: Full-time <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: Social insurance, overtime</li></ul>

Company Description WAJJAD is a technology studio that designs and operates scalable digital operating systems across governance, legal, financial, and real estate sectors. Founded in 2020, the company focuses on replacing fragmented traditional processes with integrated, high-performance digital infrastructure for modern institutions. WAJJAD builds institutional-grade B2B platforms that enhance efficiency, strengthen control environments, increase transparency, and improve decision-making. With eight specialized platforms forming a connected digital ecosystem, WAJJAD leverages centralized innovation and shared infrastructure to support independent platform growth. Headquartered in the Kingdom of Saudi Arabia, the company is positioned for regional and global expansion as a builder of technology-backed operational standards.<br>Role Description This is a full-time, on-site Collections Specialist role based in Cairo, Egypt, requiring fluent Saudi dialect (محصل لهجة سعودي باتقان). The Collections Specialist will manage debt and cash collection activities, including contacting clients, following up on outstanding balances, and negotiating payment plans in line with company policies. Daily responsibilities include maintaining accurate records of collection efforts, updating customer accounts, and coordinating with finance and customer service teams to resolve payment discrepancies. The role involves handling inbound and outbound calls, addressing customer inquiries professionally, and ensuring timely collection to support cash flow objectives. The Collections Specialist will also prepare regular reports on collection performance and suggest process improvements where needed.<br>Qualifications<br> Candidates should possess strong Debt Collection and Cash Collection skills, with experience managing overdue accounts and setting up payment arrangements. Candidates should possess excellent Communication and Customer Service skills, including clear verbal communication in Saudi dialect and the ability to handle difficult conversations professionally. Candidates should possess basic Finance knowledge, including understanding of invoices, payment terms, and reconciliation of accounts. Candidates should possess strong attention to detail, accuracy in data entry, and proficiency in using CRM or collection management systems. Candidates should possess the ability to work on-site in Cairo, meet targets under time pressure, and collaborate effectively with cross-functional teams. Relevant experience in collections, banking, or financial services is preferred; a diploma or bachelor’s degree in business, finance, or a related field is beneficial.

Company Description WAJJAD is a technology studio that builds scalable digital operating systems for governance, legal, financial, and real estate sectors. Founded in 2020 in the Kingdom of Saudi Arabia, the company focuses on transforming traditional, fragmented processes into integrated, high-performance digital infrastructures for modern institutions. WAJJAD designs and operates institutional-grade B2B platforms that enhance efficiency, strengthen control environments, and increase transparency across core operational frameworks. The studio currently runs eight specialized platforms forming a connected digital ecosystem with shared infrastructure and scalable architecture. With a long-term ambition for regional and global expansion, WAJJAD positions itself as a technology infrastructure builder shaping the digital operating layer of governance-driven and asset-backed sectors.<br>Role Description This is a full-time remote role for a Collections Specialist محصل لهجة سعودي باتقان at WAJJAD. The Collections Specialist is responsible for managing and executing end-to-end debt collection activities across WAJJAD’s platforms, ensuring timely cash collection while maintaining a professional and respectful customer experience. Daily tasks include contacting customers through calls and digital channels in fluent Saudi dialect, negotiating payment arrangements, following up on overdue accounts, and documenting all interactions in line with internal policies. The role also involves coordinating with finance and operations teams to reconcile accounts, resolve disputes, and ensure accurate reporting of collection status and cash flow. The Collections Specialist is expected to follow compliance standards, adhere to internal controls, and support continuous improvement of collection processes and customer communication workflows.<br>Qualifications<br> Strong Debt Collection and Cash Collection skills, with experience managing overdue accounts and negotiating payment plans. Excellent Communication abilities, including fluent spoken and written Arabic with Saudi dialect proficiency, and clear business English for internal coordination. Customer Service skills with a focus on professionalism, empathy, and resolving customer issues while protecting organizational interests. Basic to intermediate Finance knowledge, including understanding of invoices, payment terms, reconciliations, and cash flow impact. Prior experience in collections, credit control, or related financial operations roles, ideally within technology-driven or B2B environments. Ability to work independently in a remote setup, manage time effectively, and handle a high volume of customer interactions. Strong attention to detail, accuracy in documentation, and adherence to policies, procedures, and relevant regulatory requirements. Proficiency with digital tools and CRM or collection systems; comfort working across multiple platforms and channels. Relevant diploma or bachelor’s degree in Business, Finance, Accounting, or a related field is preferred.

<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 40</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance, transportation allowance, housing, overtime, motorcycle/bike required</li></ul>

Receiving and preparing orders · Checking orders and matching them with the invoice before moving · Arranging items in the vehicle to protect them from damage · Ensuring the address and customer phone number for delivery and customer service · Driving the car with respect to traffic rules · Using maps apps for quick access · Contacting the customer on arrival and delivering the order politely · Cash collection and financial administration · Receiving payment for the order or confirming online payment of the invoice · Delivering cash to the store or company at the end of the shift · Keeping signature records or proof of delivery · Vehicle care · Regular cleaning and maintenance of the vehicle · Monitoring fuel, oil, and minor repairs <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: Morning only</li><li>Driver's license: Second class</li><li>Benefits: Health insurance, social insurance, transportation allowance, overtime</li></ul>

A delivery representative is required to join the team. We are looking for an energetic, committed, honest person who loves working to handle the company’s delivery tasks. Requirements: punctuality and good conduct, honesty and taking responsibility, good knowledge of Cairo and Giza areas, ability to organize and deliver orders efficiently. Prior experience in delivery is preferred. Ownership of a motorcycle and a valid license is required. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, transportation allowance, overtime</li></ul>

Job requirements: - Primary education minimum - Professional driving license (First - Second - Third class). Benefits: - Basic salary + sales commission - Social insurance - Medical insurance - Annual profits - Annual increment - Other incentives<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 6</li><li>Shift system: morning and evening</li><li>Driver's license: Third class</li><li>Benefits: health insurance, social insurance, transportation allowance, overtime</li></ul>

A professional or second-class license driver is required and is responsible for delivering customer orders (using a Suzuki car) for residents of Cairo and Giza. Net salary 11,000 (bonuses for delivering orders and customer tips). Work at branches in Cairo and Giza. Social security and private medical insurance. 9 working hours. Annual leave and allowances. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 50</li><li>Shift system: morning and evening</li><li>Driver's license: Category III</li><li>Benefits: health insurance, social insurance, transportation allowance, overtime</li></ul>

Job: Driver and Delivery Representative. Nature of work: delivery to customers. Conditions: Commitment and punctuality in working hours. Good knowledge of routes inside Cairo Ability to work under pressure. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: morning and evening</li><li>Driver's license: private</li><li>Benefits: social security, travel allowance, overtime</li></ul>

Delivery agent with a professional license:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;- holder of a valid professional license - has a high qualification, good conduct and behavior, punctuality, ability to deal well with customers<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: Morning only</li><li>Driving license: private</li><li>Benefits: social insurance, overtime</li></ul>

Required qualifications:✔ 3 to 6 years of experience in collections and accounting.✔ Strong communication and negotiation skills.✔ Ability to follow up with clients and efficiently complete collection procedures.✔ Proficiency in Microsoft Excel and Microsoft Office programs.✔ Ability to work in the field and visit clients when needed.✔ Holding a driving license is an added advantage.Job duties:• Follow up on due invoices and payment deadlines.• Continuous communication with clients to ensure collections are received on time.• Visit clients and follow up on field collection procedures.• Prepare periodic reports on the status of collections and delinquencies.• Reconcile client accounts and resolve any discrepancies or financial inquiries.• Coordinate with various departments to ensure continuous updating of collection data.<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning only</li><li>Benefits: social insurance, transport allowance, overtime</li></ul>

Distribution and Collection Agent for a Sales Company. Work from Saturday to Thursday, starting at 9 AM. Requires a private license or a tertiary degree. Proficient in reading and writing<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: morning and evening</li><li>Driver's license: private</li><li>Benefits: health insurance, social insurance</li></ul>

<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: morning and evening</li><li>Driver's license: private</li><li>Benefits: health insurance, social insurance, overtime, motorcycle/bike required</li></ul>

<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 99</li><li>Shift system: morning and evening</li><li>Driver's license: Third Class</li><li>Benefits: health insurance, social security, transportation allowance</li></ul>

Requires having experience in collecting invoices and banking transactions. Perform any errands related to the company, administration, and maintaining documents and their confidentiality: - Bank visits, social insurance, labor office, etc. - Delivery and receipt of papers and documents. - Purchasing office supplies. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning only</li><li>Benefits: Social insurance</li></ul>

About The Role<br><br>The Senior Collector is responsible for executing KONE's customer credit management, collection, and dispute management activities.<br><br>The Senior Collector deploys credit policies so that an acceptable level of risk is maintained, collections are made on time, losses are kept to a minimum, and arrears are economically collected. The role executes the collection strategy, ensures the dispute management routing is fit for purpose for local conditions in alignment with global guidelines, and ensures that bad debt provisions and write-offs are processed according to the defined rules.<br><br>The Senior Collector works closely with the BPO partner, Frontline Customer Service & Admin (CS&A), and the upstream organization.<br><br>Senior Collector is a Business Process Outsourcing (BPO) role by default. However, the role may exist in larger KONE units in order to support the Credit Controller in their tasks. Where a decision is taken to retain selected key customer accounts under Frontline collection responsibility, the Senior Collector performs the collection and dispute management transactional tasks for those specified accounts instead of the BPO. The same tools and KPIs apply, regardless of who performs the collection activity.<br><br>Key Responsibilities<br><br>Coordinating the BPO and retained organization for credit management, collection, and dispute management processes Resolving and supporting the Frontline in solving complicated collection cases Performing dispute root cause analysis and driving corrective actions from an end-to-end perspective Carrying out the first collection contact physically, where local requirements call for it<br><br>Transactional tasks for accounts retained in Frontline responsibility<br><br>Dispute management routing for agreed retained accounts Recording invoice disputes into the collection and dispute management solution as they arise Initiating and following the dispute management workflow by dispatching recorded disputes to the relevant business responsible people in the organization for resolution Applying the collection strategy for agreed retained accounts Conducting collection calls with customers in a structured way Requesting promises to pay from customers as part of collection contacts, and recording the given promises Coordinating with CS&A and inbound teams for the assigned portfolio of customers to ensure all queries and disputes are appropriately handled and resolved to facilitate collection activities<br><br>Experience & Education<br><br>Required<br><br>3–5 years of experience in accounts receivable, collections, credit control, or order-to-cash, ideally within a multinational or shared services/BPO-supported environment Bachelor's degree in Accounting, Finance, Business Administration, or a related field Demonstrated ownership of a customer portfolio, including direct collection contact with customers by phone, email, and where required, in person Hands-on experience with dispute and deduction management: logging, routing, and following up to resolution Experience working with or alongside an outsourced service provider (BPO/SSC) is strongly preferred<br><br>Preferred<br><br>Experience in construction, industrial, or project-based B2B industries where invoicing is milestone- or contract-driven Exposure to credit risk assessment, bad debt provisioning, and write-off processes<br><br>Skills & Competencies<br><br>Technical<br><br>ERP experience in the O2C/AR module — SAP FI-AR or equivalent Familiarity with a collection and dispute management solution (SAP FSCM Collections & Dispute Management, High Radius, or similar workflow tool) Strong Excel skills, including pivot tables, lookups, and reconciliation of large invoice files Ability to work with AR KPIs — DSO, aging buckets, collection effectiveness, promise-to-pay conversion, and dispute cycle time Fluent Arabic and strong written and spoken English<br><br>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.<br><br>Read more on https://kone.com/global/en/careers.html

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market.<br>Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinking: www.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Cash Collector<br>Job purpose:Collect cash from customers in the assigned area and ensure all collections are completed accurately, safely, and on time.<br>Key accountabilities :Visit customers to collect cash payments. Cover the assigned area (e.g., New Cairo or Giza). Issue receipts and keep collection records. Hand over collected cash according to company procedures. Report any collection issues to the supervisor. Provide professional and friendly customer service.<br>Must have technical / professional qualifications :Previous experience in cash collection or a similar field role. Valid driving license. Own motorcycle or car. Able to cover a large assigned area (New Cairo)<br>Core Skills required:Good communication skills. Honest and reliable. Good time management. Basic record-keeping skills. Able to work independently.<br>Join our dynamic team as a Cash Collector and contribute to our Fin Tech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.<br>Our values guide how we think and act - They describe what we care about the most.<br>Customer first - It’s embedded in our design thinking and customer service approach. Open - Openness allows us to constantly improve and evolve. Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking. Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team.<br>We are changing lives by constantly striving for a better solution.

We are looking for a motivated Tele calling Collection Specialist with 1–3 years of experience to support our collection operations across Dayrah (Halan Gam3ya) Branches. The ideal candidate will be responsible for following up with clients on outstanding payments, supporting recovery targets, and ensuring compliance with company policies and regulatory requirements.<br>What You'll do:-Carry out daily collection activities and follow up on assigned accounts as instructed by the team lead.-Contact clients to remind them of outstanding balances, explain repayment options, and encourage timely payments.-Negotiate basic payment arrangements under supervision when required.-Record collection activities and update client information accurately in the system.-Escalate unresolved cases or disputes to senior team members for further handling.-Support in preparing simple collection reports and tracking account statuses.-Coordinate with finance, customer service, and branch teams to ensure smooth processes.-Follow all company policies and regulatory guidelines set by CBE.<br><br>Skills and requirements-Experience 1–3 years in collections, credit control, or a related customer-facing role.-Bachelor’s degree in business, finance, or a related field (preferred).-Strong communication and interpersonal skills.-Basic negotiation abilities.-Attention to detail and ability to maintain accurate records.-Familiarity with Microsoft Office (Excel, Word, Outlook).-Eagerness to learn and develop within the collections field