Collection Specialist Jobs - Cairo Egypt

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>New England charm in the heart of historic Boston. Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.</p> <h4>Join a diverse and talented team in Boston</h4> <p>We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. Candidates will have an opportunity to be a part of a cohesive and dynamic team with opportunities to build a successful career. We empower our employees to be themselves and become masters of their craft. At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience.</p> <h4>The Role</h4> <p>This role oversees operational, financial and people related matters within our In-Room Dining department.</p> <p>To thrive in this role, the ideal candidate will have a solid track record in high quality hotels or Food & Beverage venues, a passion for delivering a memorable dining experience and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.</p> <p>The role balances the day-to-day management of the In-Room Dining operation whilst developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.</p> <p><strong>Hourly Rate:</strong> $29.13 per hour</p> <h4>What to expect from your work experience</h4> <ul> <li>Free medical and dental insurance for you and your eligible dependents.</li> <li>Career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.</li> <li>Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.</li> <li>Complimentary meals at our employee cafeteria.</li> <li>401k participation with company matching program.</li> <li>Complimentary life insurance.</li> <li>Vacation and paid sick time off.</li> <li>And much more!</li> </ul> <p>Four Seasons is an equal opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</p> <p>Under Massachusetts law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law shall be subject to criminal penalties and civil liability.</p></p><p></p>

We are seeking a proactive and results-driven Collection & Tax Officer to join our growing team in Alexandria. We are looking for a highly organized and ambitious professional with strong experience in collections, client follow-up, taxation, and banking transactions. The ideal candidate should possess excellent negotiation and communication skills, a strong sense of ownership, and the ability to professionally represent the company with clients, consultants, contractors, and external parties.<br>Key Responsibilities• Manage and follow up on all company receivables, client payments, installments, and outstanding balances.• Conduct regular collection activities and ensure timely payment recovery.• Negotiate payment schedules and settlement plans with clients when necessary.• Follow up on post-dated cheques, due payments, and collection status.• Handle banking transactions and coordinate with banks regarding company accounts and financial activities.• Prepare and submit tax-related documents and ensure compliance with Egyptian tax regulations.• Manage and follow up on all applicable tax obligations, including:Value Added Tax (VAT) - Payroll Tax Withholding Tax Electronic Invoice System (E-Invoice) Coordinate with the Junior Accountant regarding accounting records and supporting documentation. Monitor financial commitments and assist management in maintaining healthy cash flow. Support management in financial negotiations and collection strategies. Maintain organized records of collections, taxes, contracts, and financial correspondence. Build and maintain professional relationships with clients and external stakeholders.<br>Requirements• Bachelor's degree in accounting, Finance, or a related field.• 3–6 years of experience in Collections, Taxation, Accounting, or Finance.• Experience in Engineering Consultancy, Construction, Real Estate Development, or Design-Build companies is preferred.• Strong knowledge of Egyptian tax regulations and tax filing procedures.• Hands-on experience with VAT, Payroll Tax, Withholding Tax, E-Invoice, and E-Receipt systems.• Excellent communication, negotiation, persuasion, and collection skills.• Strong personality with the ability to confidently follow up and recover outstanding payments.• Professional appearance and ability to represent the company externally.• Very good knowledge of Microsoft Excel and accounting systems.• Strong attention to detail and organizational skills.• Alexandria residents only.<br>Benefits• Full Social Insurance fully covered by the company with no deductions from the employee's salary.• Annual Leave: 15 working days during the first year of employment.• Weekly Days Off: Friday & Saturday.• Working Hours: 8:00 AM – 4:00 PM.• Professional, healthy, and growth-oriented work environment.• Clear career development and fast-track promotion opportunities based on performance.• Direct exposure to large-scale construction, consultancy, and development projects.• Opportunity to enhance both technical and commercial expertise through diverse and challenging assignments.• Continuous learning and professional development opportunities.• Competitive salary package based on qualifications and experience. Location: Alexandria, Egypt<br>If you are ambitious, eager to grow, and ready to take ownership of collections and financial operations within a dynamic and expanding organization, ???? Send your updated CV to: Hr_lejardincd@outlook.com???? WhatsApp: +20 155 419 9005 we would love to hear from you.

Job Purpose<br><br>To conduct preventive and corrective maintenance of Automatic Fare Collection (AFC) systems and equipment—including Gates,<br><br>TOMS, TVMs, LCUs, and SCUs—ensuring equipment functionality, minimizing downtime, and maintaining operational efficiency<br><br>across Cairo Metro Line 3 stations. The role includes performing diagnostics, servicing mechanical and electrical components,<br><br>supporting subcontractor performance, and maintaining service records.<br><br>Responsibilities/Duties<br><br>Profil de candidat recherché :<br><br>Maintenance Operations <br><br> Perform preventive and corrective maintenance on AFC systems and components such as gates, ticketing machines,<br><br>and local control units.<br><br> Assist AFC supervisors in executing scheduled maintenance tasks across assigned stations. Perform on-site fault diagnostics and replace or repair defective parts to restore system functionality. Respond promptly to mechanical or system failures, ensuring timely restoration of services.<br><br>Technical Support & Equipment Handling <br><br> Use and maintain maintenance tools, test devices, and calibration equipment in accordance with standards. Ensure tools and spare parts are available, properly stored, and in good working condition. Interpret blueprints and technical diagrams to assist with troubleshooting and repair tasks. Service mechanical components and ensure precise adjustments during repairs.<br><br>Subcontractor Supervision <br><br> Supervise and guide subcontractors to ensure adherence to preventive maintenance schedules and quality standards. Monitor subcontractor activities and report any deviations or concerns to the supervisor.<br><br>Documentation & Inventory <br><br> Maintain accurate service logs, fault reports, and spare parts usage records. Support in maintaining stock levels and initiating supply requests as necessary. Ensure proper housekeeping and organization of maintenance workspaces.<br><br>Safety & Compliance <br><br> Follow health and safety regulations and ensure compliance with organizational standards and applicable laws. Support environmental and safety initiatives and report potential hazards to the Executive Maintenance team. Ensure maintenance activities are carried out in accordance with appliance safety standards.<br><br>General Support <br><br> Assist with budget-related inputs as required. Perform other duties as assigned, contributing to the overall effectiveness of the maintenance operations.<br><br>Qualifications<br><br> High school diploma or equivalent; vocational certification in electrical, mechanical, or electro-mechanical fields. Ability to read and interpret technical blueprints and maintenance documentation. Physically capable of performing manual tasks in a time-sensitive environment.<br><br>Knowledge<br><br> General understanding of electrical, mechanical, and AFC systems. Familiarity with maintenance procedures, tools, and diagnostic equipment. Awareness of AFC systems and components is preferred.<br><br>Experience<br><br> 3-5 years of experience in AFC system maintenance, electro-mechanical servicing, or a similar technical field. Proven hands-on experience as a maintenance technician is preferred.<br><br>Desired Behaviors & Experiences<br><br> Strong communication and interpersonal skills. Ability to work independently and collaboratively within a team. High attention to detail and safety consciousness. Initiative and adaptability in dynamic operational environments. Strong problem-solving and troubleshooting capabilities.

<p><h4>Job description</h4> <p><strong>Assign customer cases to designated lawyers and track ongoing legal actions to ensure timely legal interventions and maintain an accurate litigation case management system.</strong></p> <p><strong>Prepare and compile essential legal documents, pleadings, and case files to support the legal team in proceedings and ensure readiness for court submissions.</strong></p> <p><strong>Issue prosecution inquiries and court clearance certificates to facilitate ongoing legal investigations and properly close resolved cases.</strong></p> <p><strong>Track court hearings, schedules, and legal deadlines to prevent lapsed legal actions and ensure timely follow-up by the legal team.</strong></p> <p><strong>Process lawyer replenishment requests and petty cash settlements in coordination with the accounting department to ensure accurate financial tracking and timely funding for legal operations.</strong></p> <p><strong>Archive all legal records, case documents, and administrative correspondence to maintain a secure document repository in full compliance with company policies.</strong></p> <p><strong>Prepare periodic legal reports, case summaries, and litigation status updates to provide management with clear visibility into case progress and department performance.</strong></p> <p><strong>Provide administrative and operational support to the legal team, including correspondence management and coordination of meetings, to ensure smooth departmental operations.</strong></p> <h4>Skills description</h4> <p><strong>What will you need?</strong></p> <ul> <li>Educational background: Bachelor's degree in law or related field preferred.</li> <li>Experience: 0-1 years of experience.</li> <li>Technical proficiency:</li> </ul> <ul> <li>Ownership</li> <li>Functional skills</li> <li>Ideas presentation and taking initiative</li> <li>Continuous learning</li> <li>Customer centricity</li> <li>MS Office</li> <li>Legal case management systems</li> <li>Document management and archiving</li> <li>Petty cash processing</li> </ul></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p> <h4>What you will do</h4> <strong>Vision, planning and control</strong><br> <ul> <li>Define and communicate the high-level vision and desired future state for the programme.</li> <li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li> <li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li> <li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li> </ul> <strong>Organisation & leadership</strong><br> <ul> <li>Build and lead high-performing cross-functional teams.</li> <li>Clarify skills requirements and manage recruitment and development during engagement.</li> <li>Act as a coach and mentor, fostering collaboration and motivation.</li> <li>Influence relationships with internal and external stakeholders and support effective business change.</li> </ul> <strong>Quality assurance and reporting</strong><br> <ul> <li>Apply quality assurance standards across all work streams.</li> <li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li> <li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li> </ul> <strong>Risk, issue and change management</strong><br> <ul> <li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li> <li>Maintain business cases and ensure ongoing viability of projects and programmes.</li> <li>Forecast and report on budgets and expenditure accurately.</li> </ul> <h4>Who you are</h4> <ul> <li>Over 7 years of experience managing major programmes within the ICT industry.</li> <li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li> <li>Proven ability to manage multiple complex projects concurrently.</li> <li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li> <li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li> <li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li> <li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Opportunity to lead high-impact programmes for global enterprise customers.</li> <li>Exposure to senior stakeholders and strategic decision-making.</li> <li>Work in a collaborative, innovative environment with cutting-edge technologies.</li> <li>Professional growth through challenging projects and leadership responsibilities.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced programme governance and risk management techniques.</li> <li>Strategic stakeholder engagement and negotiation skills.</li> <li>Financial planning and benefits realisation in large-scale programmes.</li> <li>Leadership in multi-domain, cross-functional environments.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

About Sabbour Consulting:Since 1957, Sabbour Consulting has been at the forefront of engineering and design innovation across Egypt and the region. As one of the leading multidisciplinary consulting firms, we offer full-spectrum services in project management, design, supervision, and value engineering. Our commitment to excellence and technical rigor has shaped some of the most prominent infrastructure, residential, and commercial projects in the region.<br>Job Purpose Managing customer accounts, monitoring outstanding receivables, and ensuring the timely collection of payments in accordance with contractual payment terms. The role supports the organization's cash flow by proactively following up on outstanding invoices, resolving customer payment issues, minimizing overdue receivables, and maintaining accurate collection records and reports.<br>Key Responsibilities Monitor customer accounts and follow up on outstanding invoices to ensure timely collections. Track customer receivables, update collection status, and maintain accurate records of outstanding balances. Communicate with customers through calls, emails, meetings, and site visits to secure payments and resolve collection-related issues. Review customer contracts to ensure collections are carried out in accordance with agreed payment terms and milestones. Conduct proactive follow-up with customers before invoice due dates to minimize payment delays. Maintain documented evidence of all communications and collection activities. Prepare periodic reports including collections performance, Accounts Receivable Aging, daily collections, and forecasted collections. Investigate and resolve customer disputes affecting payments by coordinating with internal departments. Escalate overdue accounts to management, highlighting reasons for delays and recommending recovery actions. Analyze customers with recurring payment delays and recommend strategies to improve collection performance. Monitor compliance with contractual collection periods and payment schedules. Support the Finance Department in maintaining healthy cash flow through effective receivables management. Prevent the accumulation of bad debts by ensuring timely and consistent follow-up. Ensure compliance with company financial policies, internal controls, and confidentiality requirements. Perform any other duties assigned by the Finance Manager within the scope of the role.<br>Qualifications Bachelor's degree in Accounting, Commerce, Finance, or a related field. Minimum 5 years of experience in accounting, with at least 3 years in collections or accounts receivable. Previous experience in an engineering consultancy or construction company is highly preferred. Professional accounting certifications are an advantage. Strong knowledge of Accounts Receivable and collection processes. Good understanding of contracts, payment terms, and billing procedures. Proficiency in Microsoft Excel and ERP/accounting systems. Ability to prepare collection reports and analyze receivable aging. Strong financial analysis and reconciliation skills.

Company Description:Rep Guru helps drive the growth of U. S. businesses by providing top-tier outsourcing solutions. We strive to create opportunities for talented professionals. Our focus is on delivering quality services to our clients while fostering professional growth. With a commitment to excellence, Rep Guru aims to support businesses in achieving their goals.<br>Debt collections role description: <br>•Manage a portfolio and ensure collections are handled efficiently.•Conduct outbound calls and Negotiate payment.<br>Required Qualifications:<br>-Sales or collections experience-FLUENT ENGLISH SPEAKERS ( B2 +/C1)-Graduates and undergraduates ( with no commitments are welcome to apply)-MUST BE FLEXIBLE TO WORK ON-SITE FROM IN NASR CITY ( Rotational shift on site ONLY) - ( shifts starts 3, 4, 5or 7 pm ROTATIONAL SHIFTS ) - fixed days off Saturdays and Sundays what do we offer:<br>- Both Medical and social insurance covered. ( medical insurance AXA up to 150 k per year )- Career growth in a fast paced environment.

Responsibilities:Manage all collection and financial matters related to tenant subscriptions, renewals, and bills Receive payments from tenants for subscription renewals, service extensions, and bill payments Issue receipts, refunds, and credits to customers in a timely manner Register and update cash flow records accurately and promptly Respond to customer complaints and inquiries, and provide guidance and support as needed Coordinate with relevant departments to ensure seamless management of tenant accounts and collections Maintain detailed records of all financial transactions and customer interactions Identify late or non-paying tenants and initiate appropriate collection procedures Assist in developing and implementing effective collection strategies to maximize on-time payments Provide regular reports on collection activities, outstanding balances, and performance metrics Contribute to the continuous improvement of collection processes and policies Requirements:Bachelor's degree in finance, Accounting, or a related field. Fresh Graduates are most welcome to apply. Strong numerical and analytical skills with attention to detail Excellent communication and interpersonal skills to interact with customers Knowledge of relevant laws, regulations, and best practices in collections Problem-solving skills and the ability to handle customer complaints effectively Commitment to providing high-quality customer service

The Collections Specialist's main objective is to be responsible for managing overdue accounts, contacting developers to collect outstanding payments, and assisting in the collection of debts. Your role involves implementing strategies to recover outstanding balances, maintain customer relationships, and ensure compliance with company policies and regulations.<br><br>Job Responsibilities<br><br>Contact clients, proactively, before their payment due dates to remind them about upcoming payments Monitor overdue accounts and follow up on missed payments through emails, calls, and letters Update account status, payment arrangements, and communication records accurately in the system Collaborate with internal teams, such as credit and finance, to resolve payment issues and address customer concerns Escalate unresolved cases to management or legal departments as necessary for further action Provide timely and accurate reports on collection activities, account statuses, and recovery efforts<br><br>Requirements<br><br>A bachelor's degree in Finance, Accounting, or related field may be preferred1-3 years of proven experience in collections, debt recovery, or related roles within the financial services sector Strong negotiation skills with the ability to communicate effectively and empathetically with customers in challenging situations Knowledge of debt collections, regulations, and best practices in the mortgage and financing industry Detail-oriented with good organizational skills to track multiple accounts and payment arrangements Ability to work well under pressure, meet deadlines, and handle sensitive financial information confidentially Proficiency in using collection software, MS Excel, and other tools for recording and tracking collection activities

About e Zhire,e Zhire is the leading on-demand car rental and mobility platform in the UAE, with operations across Egypt, KSA, Bahrain, and Qatar. We have grown from a digital-first rental disruptor into a mobility platform spanning short-term rentals, monthly subscriptions, chauffeur services, and Subscribe-to-Own ownership pathways. We deliver Volume in UAE to customers' doorsteps every day. We move fast, we ship constantly, and we don't operate like a traditional rental company because we aren't one.<br>What You’ll Do:Monitor and manage assigned customer accounts to identify outstanding debts. Manage high volume of outbound calls, emails, and Whats App communications with customers Proactively contact customers regarding their payment status and follow up on overdue invoices. Escalate cases to the Manager when debtors are unwilling or unable to make payments. Investigate and resolve billing discrepancies or customer complaints related to collections. Implement strategies to prevent recurring payment negligence and ensure practical debt repayment solutions.<br>What We’re Looking For:Associate’s or Bachelor’s degree (preferred). Minimum of 2 years of relevant experience in accounts receivable, customer service and sales. Strong problem-solving skills and a proactive, learning-focused mindset. Similar experience in Call centre environment Excellent written and verbal communication skills in Arabic & English.

Company Description: <br><br>Rep Guru is dedicated to driving the growth of U. S. businesses by offering superior outsourcing solutions specifically designed to enhance efficiency and productivity. At the same time, Rep Guru focuses on creating meaningful career opportunities for talented professionals. By combining innovative strategies with skilled expertise, the company remains committed to delivering excellence and fostering positive professional relationships.<br><br>Kindly note that this postal is Entry-level postion<br><br>FLUENCY IN ENGLISH IS A MUST ( B2+/C1)<br><br>Responsibilities<br>This is a full-time, On-Site entry-level position based in Cairo. The Account Collections Specialist will handle tasks such as managing accounts receivable, collecting overdue payments.<br><br>Qualifications<br> Previous Sales, telesales, or collections experience. Fluency in English is A MUST (B2+/ C1). Must be flexible to work rotational shifts on site , 3 different schedules starting from 4 pm till 1 Am, 5 pm till 2 Am and 7 pm till 4 Am ( since we are working with US ), and fixed days off Saturday and Sundays.<br><br> Graduates or undergrads with no commitments are welcome to apply.

Company Description:Rep Guru helps drive the growth of U. S. businesses by providing top-tier outsourcing solutions. We strive to create opportunities for talented professionals. Our focus is on delivering quality services to our clients while fostering professional growth. With a commitment to excellence, Rep Guru aims to support businesses in achieving their goals. <br>Debt collections role description: <br>•Manage a portfolio and ensure collections are handled efficiently.•Conduct outbound calls and Negotiate payment. Required Qualifications:<br>-Sales or collections experience-FLUENT ENGLISH SPEAKERS ( B2 +/C1)-Graduates and undergraduates ( with no commitments are welcome to apply) -MUST BE FLEXIBLE TO WORK ON-SITE FROM IN NASR CITY ( Rotational shift on site ONLY) - ( shifts starts 3, 4 or 7 pm ROTATIONAL SHIFTS ) - fixed days off Saturdays and Sundays what do we offer:<br>- Both Medical and social insurance covered. ( medical insurance AXA up to 150 k per year ) - Career growth in a fast paced environment.

Job Summary The Delivery Engineer for Ivanti ITSM and ITAM is responsible for implementing and delivering Ivanti IT Service Management (ITSM) and IT Asset Management (ITAM) solutions. The role involves configuring systems, integrating ITSM/ITAM tools, troubleshooting technical issues, and collaborating with the Delivery Team Lead to ensure successful project execution. The engineer also provides second-level support for escalated issues, ensures accurate documentation, and follows best practices for system configuration and management<br>Job responsibilities Deliver ITSM and ITAM projects on time and with high quality. Configure Ivanti ITSM and ITAM solutions based on project requirements and client needs. Integrate ITSM/ITAM tools with other IT systems to ensure seamless operation. Troubleshoot and resolve issues related to ITSM and ITAM systems. Maintain clear and proactive communication with the Delivery Team Lead regarding project status and challenges. Prepare and submit project documentation, including configuration guides, UAT scripts, and knowledge base articles. Log all completed tasks and updates within 48 hours to maintain accurate tracking. Stay updated on new features, best practices, and advancements in ITSM and ITAM technologies. Participate in project planning, risk assessment, and progress reporting as needed. Follow standardized project delivery processes and ensure compliance with ITSM/ITAM best practices. Maintain professionalism in customer interactions and internal communications. Support team collaboration and actively participate in knowledge sharing. Conduct Root Cause Analysis (RCA) for recurring technical issues and document solutions. Participate in post-implementation review sessions to gather feedback and improve future implementations.<br>Position requirements Minimum of 2 years in ITSM/ITAM implementation, IT administration, or related roles. Hands-on experience with Ivanti ITSM/ITAM is required. Local KSA candidates are preferred. ITIL (Information Technology Infrastructure Library) PMP (Project Management Professional) Any relevant certifications related to ITSM and ITAM solutions<br>Skills and competencies:ITSM and ITAM Implementation System Integration Technical Troubleshooting and Support Documentation and Knowledge Sharing Customer Communication Problem-Solving and RCAContinuous Learning Process Adherence Time Management Team Collaboration

Role Summary<br>The Delivery Specialist is responsible for coordinating and monitoring the delivery and distribution of products to ensure business requirements are met efficiently and cost-effectively. The role supports day-to-day logistics operations, shipment planning, vehicle utilization, inventory control, and delivery documentation.<br>Key Responsibilities:<br>Coordinate and monitor the delivery and distribution of products. Ensure goods are delivered, received, and recorded accurately and on time. Support daily logistics and transportation operations. Plan and schedule deliveries based on operational requirements. Evaluate transportation options to support efficient and cost-effective delivery. Coordinate vehicle and truck requirements according to delivery schedules. Monitor inventory quantities, quality, and availability against records. Prepare and maintain delivery documents, reports, and operational records. Update and verify delivery-related data in company systems. Support data collection and analysis to improve operational reporting and decision-making. Coordinate with relevant internal teams to ensure smooth delivery operations. Identify opportunities to improve delivery processes and operational efficiency. Ensure compliance with company policies, procedures, quality standards, and health and safety requirements.<br>Required Skills & Competencies:<br>Strong planning and organizing skills. Good communication and coordination skills. Data collection and analysis. Strong computer and Microsoft Office skills. Knowledge of vehicle planning and work scheduling. Good numerical and reporting skills. Understanding of logistics, transportation, inventory, and storage processes. Strong attention to detail, accountability, and ability to meet deadlines.<br>Preferred Profile:<br>2–4 years of relevant experience in Logistics, Delivery Operations, Transportation, Supply Chain, or a related field. Sound understanding of operational procedures and delivery processes. Ability to work in a fast-paced environment and coordinate multiple delivery activities. Strong focus, persistence, problem-solving skills, and attention to detail.<br><br>???? Location: Alexandria, Egypt

HoReCa Smart شركة متخصصة في توريد منتجات الـHoReCa للمطاعم والكافيهات والفنادق.نبحث عن مندوب توصيل للانضمام لفريق اللوجستيات.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>رخصة القيادة: درجة ثالثة</li><li>المزايا: تأمين اجتماعي</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Team You Will Join You will join MetLife s Technology organization, working at the intersection of business and technology to enable large-scale delivery across multiple teams and initiatives. The team is responsible for driving predictable execution, improving flow of value, and ensuring alignment across business and technology stakeholders delivering critical digital and transformation programs. This role plays a key part in strengthening enterprise delivery capabilities and supporting MetLife s Agile and digital transformation journey.</p><p>The Opportunity The Delivery Manager is responsible for leading and coordinating large, complex delivery initiatives across multiple Agile teams, ensuring effective planning, execution, and delivery of business value. This role is essential to enabling end-to-end delivery, managing dependencies, risks, and releases, and ensuring alignment between strategy, priorities, and execution. This is an exciting opportunity to work closely with senior business and technology leaders, influence delivery outcomes at scale, and help mature Agile, DevOps, and delivery governance practices across the organization. The role has a direct impact on delivery predictability, execution discipline, and value realization. Success in This Role Requires Strong delivery leadership, excellent stakeholder management, and the ability to operate effectively in complex, fast-paced environments. You will collaborate closely with Product Management, Business Owners, System Architects, Engineering leaders, Scrum Leaders, and Product Owners in an environment where transparency, accountability, and continuous improvement are core to success.</p><p>How You ll Help Us Build a Confident Future (Key Responsibilities)</p><ul><li>Lead Lead and coordinate delivery across multiple Agile teams within a delivery train or value stream Facilitate key delivery ceremonies and execution cadences, including planning, synchronization, and reviews</li><li>Coordinate Coordinate cross-team dependencies, risks, and release readiness across the delivery landscape Facilitate system-level demos, delivery syncs, and continuous improvement workshops</li><li>Manage Manage delivery-level risks, issues, and impediments, ensuring timely escalation and resolution Ensure alignment between business priorities, roadmaps, backlogs, and delivery execution</li><li>Optimize Optimize flow of work and value delivery using delivery metrics, Kanban, and DevOps practices Identify bottlenecks, delays, and systemic delivery challenges and drive corrective actions</li><li>Coach Coach teams and leaders on Agile and Lean delivery practices, fostering a culture of ownership and accountability Support Scrum Leaders, Product Owners, and delivery teams in improving ways of working</li><li>Improve Drive continuous improvement through retrospectives, Inspect &amp; Adapt sessions, and data-driven insights Support the adoption and maturity of Continuous Delivery and DevOps pipelines</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in computer science, or a related discipline (or equivalent experience)</li><li>12+ years of professional experience, with strong experience in delivery management or Agile delivery environments</li><li>Hands-on experience working within scaled Agile or complex delivery models</li><li>Proven experience facilitating large-scale planning and coordinating delivery across multiple teams</li></ul><h2>Required / Preferred Certifications</h2><ul><li>SAFe Scrum Master or equivalent</li><li>SAFe Release Train Engineer (RTE) certification (preferred)</li><li>SAFe Program Consultant (SPC), SAFe DevOps Practitioner (SDP), or equivalent Agile certifications are a plus</li></ul><h2>Tools, Frameworks &amp; Ways of Working</h2><ul><li>Agile and Lean delivery frameworks (including SAFe)</li><li>Kanban and flow-based delivery metrics</li><li>DevOps and Continuous Delivery pipelines</li><li>Enterprise Agile planning and delivery tools</li></ul><h2>Additional Skills</h2><ul><li>Experience delivering in large, complex enterprise environments</li><li>Strong facilitation, communication, and senior stakeholder engagement skills</li><li>Ability to manage ambiguity, analyze patterns, and drive execution-focused solutions</li><li>Experience working with distributed and offshore teams'</li></ul><p></p></section>

<p><h4>Job description<\/h4>\n<p><strong>\u2022<\/strong> Conducts daily field visits to delinquent customers based on pre-planned routes to ensure direct follow-up and recovery actions focusing on SMEs customers.<\/p>\n<p><strong>\u2022<\/strong> Negotiate payment plans and settlements directly with customers while maintaining a professional and mannered approach to maximize successful debt recovery.<\/p>\n<p><strong>\u2022<\/strong> Locate customers who have changed their addresses or contact information to support effective account resolution.<\/p>\n<p><strong>\u2022<\/strong> Document the outcome of each field visit accurately to ensure proper reporting and tracking of collection activities (e.g., \"Promise to Pay\", \"Refusal to Pay\", or \"Address Vacant\") in the collection system.<\/p>\n<h4>Skills description<\/h4>\n<p><strong>What will you need?<\/strong><\/p>\n<p><strong>\u2022<\/strong> Educational background: Bachelor\u2019s degree in commerce or any related field.<\/p>\n<p><strong>\u2022<\/strong> Experience: 2-3 years\u2019 experience.<\/p>\n<p><strong>\u2022<\/strong> Technical proficiency:<\/p>\n<ul>\n<li>Ownership<\/li>\n<li>Functional skills<\/li>\n<li>Ideas presentation and taking initiative<\/li>\n<li>Continuous learning<\/li>\n<li>Customer centricity<\/li>\n<li>Communication and negotiation skills, problem-solving, customer service, teamwork, and target achievement<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <h4>What you’ll do</h4> <h4>Who you are</h4> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <h4>What skills you will learn</h4> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Job Purpose The Collections Manager is responsible for managing the company’s collections operations, achieving collection targets, reducing overdue accounts, and maintaining professional relationships with customers while ensuring compliance with company policies and applicable regulations.<br>Key Responsibilities- Develop and implement monthly and annual collection strategies.- Monitor customer accounts, outstanding invoices, and overdue balances.- Lead, supervise, and motivate the collections team.- Assign accounts and collection tasks according to priorities and team capacity.- Establish action plans for overdue and delinquent accounts.- Contact customers to negotiate payments and repayment plans when required.- Monitor collection activities and ensure monthly targets are achieved.- Prepare regular reports on:- Total collections.- Outstanding and overdue balances.- Collection performance.- Team productivity.- Coordinate with Sales, Finance, Customer Service, and Legal departments.- Escalate unresolved or high-risk accounts to senior management or the Legal Department.- Review collection procedures and recommend process improvements.- Ensure that all customer communications and collection activities are accurately recorded in the system.- Ensure compliance with company policies, legal requirements, and data protection regulations.<br>Requirements- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.- 5–8 years of experience in collections, including supervisory or managerial experience.- Proven experience managing collections teams and monitoring performance indicators.- Strong knowledge of Microsoft Office, especially Excel.- Experience with CRM or collection management systems is preferred.- Excellent negotiation, communication, and problem-solving skills.- Strong financial and analytical skills.- Ability to work under pressure and meet deadlines.- Fluency in Arabic and good command of English.<br>Required Skills- Leadership and team management.- Negotiation and persuasion.- Financial analysis and reporting.- Decision-making and problem-solving.- Organization and time management.- Professional customer handling.- Ability to achieve targets and work under pressure.- Attention to detail and follow-up skills.<br>Key Performance Indicators (KPIs)- Collection target achievement rate.- Reduction in overdue receivables.- Average collection period.- Payment plan compliance rate.- Recovery rate of old debts.- Team productivity and performance.- Customer complaints and resolution rate.

<h2>Outbound Call Specialist – Remote</h2><h2>Position Summary</h2><p>Empire Cooperative is looking for a motivated, competitive, and results-driven <strong>Outbound Call Specialist</strong> to join our growing remote team.</p><p>In this role, you will make high-volume outbound calls to consumers regarding delinquent accounts, verify account information, and create opportunities that lead to successful payment resolutions.</p><p>This is an excellent opportunity for candidates with experience in <strong>call centers, customer service, collections, sales, appointment setting, telemarketing, lead generation, or cold calling</strong>.</p><p>No prior debt collection experience is required. Paid training and ongoing coaching will be provided to help you succeed.</p><p>The ideal candidate is confident on the phone, enjoys working toward performance goals, communicates professionally, and thrives in a fast-paced environment.</p><h2>About Empire Cooperative</h2><p>At Empire Cooperative, we help consumers resolve delinquent accounts so they can achieve financial stability and peace of mind.</p><p>Our mission is to recover $240 million in delinquent accounts while creating opportunities for every team member to grow personally, professionally, and financially.</p><p>Our culture is built around our core values:</p><ul><li>Discipline</li><li>Inspiration</li><li>Transparency</li><li>Accountability</li><li>Alignment</li><li>Results</li></ul><p>If you're looking for a company that invests in your success through training, coaching, bonuses, and advancement opportunities, we'd love to meet you.</p><h2>Performance Objectives</h2><p>The successful candidate will:</p><ul><li>Make 400–450 outbound calls daily to consumers with delinquent accounts.</li><li>Locate and verify consumer information.</li><li>Generate qualified inbound call opportunities for office representatives.</li><li>Schedule appointments when appropriate.</li><li>Maintain accurate customer records within the CRM.</li><li>Document all account activity and customer interactions.</li><li>Meet or exceed daily and monthly performance goals.</li><li>Participate in coaching sessions, meetings, and ongoing training.</li><li>Collaborate with team members and leadership to improve performance.</li><li>Maintain a positive attitude while working in a high-volume environment.</li><li>Follow all company policies, procedures, and compliance guidelines.</li><li>Perform other duties as assigned.</li></ul><h2>Key Performance Indicators (KPIs)</h2><h3>Daily Goals</h3><ul><li>400–450 outbound calls.</li><li>178 calls completed by midday.</li><li>10 accounts transferred to office representatives.</li><li>8 inbound call conversions.</li></ul><h3>Monthly Goals</h3><ul><li>$12,000 in collections.</li><li>95% attendance.</li><li>90% Quality Assurance score.</li></ul><h2>Key Competencies</h2><p>The ideal candidate demonstrates:</p><ul><li>Excellent verbal communication.</li><li>Professional phone etiquette.</li><li>Strong customer service skills.</li><li>Confidence speaking with consumers.</li><li>Cold calling ability.</li><li>Lead generation mindset.</li><li>Appointment setting skills.</li><li>Time management.</li><li>Active listening.</li><li>Problem-solving ability.</li><li>Computer proficiency.</li><li>CRM experience.</li><li>Multitasking skills.</li><li>Self-motivation.</li><li>Coachability.</li><li>Reliability.</li><li>Competitive mindset.</li><li>Goal-oriented attitude.</li><li>Ability to work independently.</li><li>Adaptability in a fast-paced environment.</li></ul><h2>Education &amp; Experience</h2><h3>Required</h3><ul><li>High School Diploma or GED.</li><li>English proficiency at <strong>B2 level or higher</strong>.</li><li>Ability to work Monday–Friday during PST hours.</li><li>Reliable internet connection.</li><li>Quiet home office.</li></ul><h3>Preferred</h3><p>One year of experience in any of the following:</p><ul><li>Debt Collection.</li><li>Call Center.</li><li>Customer Service.</li><li>Sales.</li><li>Telemarketing.</li><li>Cold Calling.</li><li>Appointment Setting.</li><li>Lead Generation.</li><li>Customer Support.</li></ul><p><strong>Spanish is a plus but not required.</strong></p><h2>Technical Requirements</h2><p>Candidates must provide their own equipment.</p><h3>Required Equipment</h3><ul><li>Windows computer or laptop.</li><li>High-speed internet.</li><li>USB headset with microphone.</li><li>Webcam, required during training.</li><li>Quiet and professional workspace.</li></ul><h3>Software Used</h3><ul><li>CRM.</li><li>Dialer Software.</li><li>Microsoft Excel.</li><li>Google Sheets.</li><li>Discord.</li><li>Zoom.</li></ul><h2>Work Schedule</h2><ul><li>Full-Time.</li><li>Monday–Friday.</li><li>7:00 AM – 3:30 PM PST.</li><li>One Saturday per month for 4 hours.</li></ul><h2>Physical Requirements</h2><ul><li>Ability to sit for extended periods.</li><li>Ability to use a computer for an entire workday.</li><li>Ability to communicate clearly by phone.</li><li>Ability to perform repetitive keyboard and mouse tasks.</li><li>Ability to maintain focus in a fast-paced remote work environment.</li><li>Reasonable accommodations may be made for qualified individuals with disabilities.</li></ul><h2>Compensation &amp; Benefits</h2><p>We believe in rewarding performance.</p><p>Benefits include:</p><ul><li>Competitive hourly pay.</li><li>Daily performance bonuses.</li><li>Monthly bonus opportunities.</li><li>Paid training.</li><li>Paid Time Off (PTO).</li><li>Career advancement opportunities.</li><li>Professional development.</li><li>Leadership coaching.</li><li>Work-from-home opportunity.</li><li>Supportive team environment.</li><li>Performance recognition programs.</li></ul><h2>Training Requirements</h2><p>New hires receive comprehensive paid training covering:</p><ul><li>Company policies.</li><li>Compliance.</li><li>Phone systems.</li><li>CRM training.</li><li>Objection handling.</li><li>Call coaching.</li><li>Performance expectations.</li></ul><h3>Requirements During Training</h3><ul><li>Camera must be on during training.</li><li>Stable internet connection.</li><li>Attendance at all scheduled meetings.</li><li>Completion of the 90-day introductory period.</li><li>Maintaining a professional work environment.</li></ul><h2>Commitment to Diversity</h2><p>Empire Cooperative is an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce.</p><p>The company recognizes that a diverse staff, reflective of the community, is an integral and welcome part of a successful and ethical business.</p><p>We hire talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion within the company and across interactions with clients, candidates, and partners.</p><h2>How to Apply</h2><p>If this position caught your eye, send us your resume.</p><p>For best consideration, include the <strong>job title and the source where you found this position</strong> in the subject line of your email to:</p><p><a href="mailto:recruiter@empirecoop.com"><strong>recruiter@empirecoop.com</strong></a></p><p>Already an Empire Cooperative candidate? Please connect directly with your recruiter to discuss this opportunity.</p><h2>Job Details</h2><p><strong>Job Type:</strong> Full-Time</p><p><strong>Pay:</strong> EGP 14,400 – EGP 42,135.74 per month</p>