Collection Specialist Jobs - Luxor Egypt

<p><strong>Job Summary:</strong> Seeking professional delivery representatives for field work within the "Ibn El-Balad" network in Luxor Governorate to fulfill customer orders and deliver products from restaurants, supermarkets, pharmacies, and shops with high speed and efficiency via a mobile application.</p><p><strong>What Success Looks Like in the Position:</strong> Success is measured by adhering to delivery schedules, maintaining order integrity, providing excellent and satisfactory customer service, and completing the highest possible number of daily trips with accuracy and professionalism.</p><p><strong>How the Job Fits the Organization:</strong> The delivery representative serves as the field interface and a core pillar of "Ibn El-Balad" company, connecting local merchants with customers and ensuring that digital services are transformed into a successful real-world experience that enhances the company's growth and reputation in the market.</p><p><strong>2. Responsibilities:</strong></p><ul><li>Receive delivery orders and confirm their details via the company's application with high precision.</li><li>Execute field delivery routes to customers within the Luxor Governorate on time.</li><li>Transport orders from restaurants, supermarkets, pharmacies, and various shops safely without any damage.</li><li>Collect order values and payments accurately and deliver them to management in accordance with approved financial procedures.</li><li>Communicate effectively with the operations team and call center at the headquarters to resolve any field obstacles immediately upon occurrence.</li></ul><p><strong>3. Qualifications:</strong></p><ul><li>Possession of a personal vehicle suitable for field work (such as a motorcycle or tuk-tuk) and a valid driver's license.</li><li>Good knowledge of the various streets and areas of Luxor Governorate to ensure fast arrival.</li><li>Excellent communication skills and the ability to interact politely and professionally with customers and business partners.</li><li>Punctuality, high integrity, and the ability to manage time efficiently under the pressure of field work.</li><li>Previous experience in the field of delivery or logistics is considered an added advantage.</li></ul>