Class A Drivers Jobs
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<p>Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our External Fulfilment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?<br>Join the External Fulfilment team as a City Manager. As a City Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up & monitor operations.<br>Key job responsibilities<br>1-Lead city-level operations performance, owning site scorecards and ensuring consistent achievement of service, quality, and speed KPIs through daily monitoring and corrective actions.<br>2-Maintain strong on-ground presence through regular site visits, building trusted partnerships with vendors and operational teams to drive execution excellence and compliance.<br>3-Coach and develop vendors and frontline teams, identifying performance gaps, providing clear guidance, and unlocking improvement opportunities through structured follow-ups.<br>4-Own inventory and material availability, ensuring accurate stock management, replenishment, inbound quality, and regular inventory audits to prevent operational disruptions.<br>5-Drive operational readiness and change execution, identifying and closing gaps for new launches, peak periods, holidays, and site closures to protect customer experience.<br>6-Act as the primary owner for operational issue resolution, leading firefighting, troubleshooting, and time-critical recoveries to minimize customer and business impact.<br>7-Leverage data and operational tools, conducting daily deep dives on KPIs to detect risks early, resolve root causes, and drive fact-based decision-making.<br>8-Manage stakeholder expectations and escalations, coordinating cross-functionally to resolve issues while maintaining clear, professional communication.<br>9- Conducting Site Visits across EG and responsible for launching new nodes at vendor's warehouses hence owning a Car is a must to have.<br>A day in the life<br>A City Manager starts the day reviewing dashboards and site scorecards to track performance against key operational metrics, identify risks, and plan corrective actions. They spend significant time on-site, coaching teams, ensuring compliance, and closing execution gaps.<br>The role involves resolving operational issues, managing stakeholder escalations, and driving timely launches and smooth operations. Continuous monitoring of KPIs, follow-ups, and documentation of insights are key. Flexibility is required for weekend and travel to sites to maintain consistent operational excellence.<br>About the team<br>The External Fulfilment team drives seamless, high-quality operations across multiple sites, ensuring efficiency and reliability for our customers. Our mission is to anticipate disruptions, solve problems proactively, and continuously raise the bar in operational excellence. We operate with a culture of ownership, customer obsession, and data-driven decision-making, aligned with leadership principles like Dive Deep, Deliver Results, and Bias for Action. Team members are empowered to innovate, share insights, and take accountability while enjoying their work. Collaboration, learning, and having fun are core to how we achieve ambitious operational goals together.<br>- Bachelor's degree<br>- Speak, write, and read fluently in English<br>- Experience in logistics<br>- Experience in an operational role<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<br>Company Description<br><br><p>"Why work for Accor?</p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li>Aligns current training and development programs to effectively impact key business indicators.</li><li>Develops specific training to improve service performance.</li><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Develop and share training best practices.</li><li>Coordinates strategies across units to ensure cohesiveness and consistency.</li><li>Drives efforts to improve operational efficiencies across properties.</li><li>Translates business priorities into property Training strategies, plans and actions.</li><li>Partners with Director of Human Resources to ensure that property training strategies, plans and actions are in alignment with regional training strategies and the overall strategic Human Resources Department framework for the organization.</li><li>Partners with property Human Resources Manager train Human Resources team members who demonstrate strong functional expertise, creativity and leadership to meet the employee’s relations needs of the property.</li><li>Driving for results - Setting high standards of performance for self and/or others; assuming responsibility for work objectives; initiating, focusing, and monitoring the efforts of self and/or others toward the accomplishment goals; proactively taking action and going beyond what is required.</li><li>Building and Contributing to Teams - Leading and participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members</li><li>Talent Management - Providing guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.</li><li>Applied Learning - Seeking and making the most of learning opportunities to improve performance of self and/or others.</li><li>Ensure that assistance is provided to solve employee problems.</li><li>Ensure that career plans are made for employees.</li><li>Establish a performance assessment system and ensure its continuity.</li><li>Take part in the Emergency Response Teams.</li><li>To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li><strong>Education:</strong> Bachelor`s degree or 2-years degree from an accredited university in Human Resources, Business Administration, or related major</li><li><strong>Experience:</strong> 4 years’ experience in the Training, management operations, or related professional area.</li><li><strong>Foreign Language:</strong> Excellent level of English to be able to write reports according to international standards.</li><li><strong>Courses and Training:</strong> Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li><li><strong>Computer Literacy:</strong> MS Office applications.</li><li><strong>Skills:</strong> Communicating effectively in writing as appropriate for the needs of the audience. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility.</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. Evaluate skill level of employees. Select employee participants in collaboration with manager s nominations. Seek out employee participants and market the opportunities to learn to always keep a full schedule of either classes or tutoring sessions. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters) for progressive coursework and sessions. Select and specify any materials, books or other collateral required in the instruction process. Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Specify computer or electronic training tools required for instruction. Maintaining attendance records for each participating employee. Maintain discipline and decorum in the classroom. Facilitate a presentation event including management, course graduation certificates, etc. Remove employee participants that do not adhere to class behaviour and study requirements. Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, or moving objects out of the way). Assist other employees to ensure proper coverage. Welcome and acknowledge each and every person with a smile, eye contact, and a friendly verbal greeting, using the person s name when possible. Speak using clear, appropriate and professional language. Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Talk with and listen to other employees to effectively exchange information Collaborate with management to formally recognize hourly employees performance contributions. Ensure that hourly employees are trained. Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies and training materials). Assign and ensure tasks are completed on time and that they meet appropriate quality standards. Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements. Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance. Develop and maintain positive and productive working relationships with other employees and departments. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education : Related degree or specialized teaching credentials preferred</li><li>Experience: At least 1 year of related work experience</li><li>Foreign Language: outstanding level of English</li><li>Courses and Training: Prior attendance in courses and seminars in the field.</li><li>Computer Literacy: Excellent computer skills</li><li>Special Qualifications: Multi-Tasking, Time Management, Detail Orientation Planning and Organizing</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in leading the property s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p><p>CORE WORK ACTIVITIES Developing & Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external.</p><p>Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members.</p><p>Managing Sales Activities Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</p><p>Analyzing & Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement.</p><p>Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><ul><li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.</li><li>OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li></ul><p></p></section>
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<div> <div> <p> <strong>About Deloitte</strong>: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award</p> <p> <strong>Our Purpose</strong> </p> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li>Lead the way </li> <li>Serve with integrity </li> <li>Take care of each other </li> <li>Foster inclusion </li> <li>Collaborate for measurable impact </li> </ul> <p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You ll also help improve engagement and the overall employee experience.</p> <ul> <li>Act as a trusted advisor to Partners/Directors and senior leaders on organization design, workforce planning, talent strategy, and culture.</li> <li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li> <li>Coach leaders on performance, engagement, change management, and team effectiveness.</li> <li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li> <li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li> <li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li> <li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li> <li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li> <li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li> <li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li> <li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li> <li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li> <li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, ER trends, diversity metrics, engagement).</li> <li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li> <li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li> </ul> <p> <strong>Leadership capabilities:</strong> </p> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track</li> <li>Actively focuses on developing effective communication and relationship-building skills</li> <li>Understands how their daily work contributes to the priorities of the team and the business </li> </ul> <p> <strong>Qualifications:</strong> </p> <ul> <li>Bachelor degree in human resources management, business administration or a related field.</li> <li>Knowledge of best practices in HR management is essential.</li> <li>Experience 12+ years in HR with 8+ years managing performance cycles, talent reviews, and employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li> <li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li> <li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li> <li>Ability to communicate professionally with Leadership</li> <li>Detail oriented and conscientious.</li> <li>Excellent organizational, communication and time-management skills.</li> <li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management).</li> <li>Fluent in English (Reading, Speaking and Writing).</li> </ul> </div> <br></div></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment. Evaluate skill level of employees. Select employee participants in collaboration with manager s nominations. Seek out employee participants and market the opportunities to learn to always keep a full schedule of either classes or tutoring sessions. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters) for progressive coursework and sessions. Select and specify any materials, books or other collateral required in the instruction process. Prepare for training classes (e.g., materials, setup classes, breakdown classes). Design and create interactive training in various formats. Specify computer or electronic training tools required for instruction. Maintaining attendance records for each participating employee. Maintain discipline and decorum in the classroom. Facilitate a presentation event including management, course graduation certificates, etc. Remove employee participants that do not adhere to class behaviour and study requirements. Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, or moving objects out of the way). Assist other employees to ensure proper coverage. Welcome and acknowledge each and every person with a smile, eye contact, and a friendly verbal greeting, using the person s name when possible. Speak using clear, appropriate and professional language. Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Talk with and listen to other employees to effectively exchange information Collaborate with management to formally recognize hourly employees' performance contributions. Ensure that hourly employees are trained. Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies and training materials). Assign and ensure tasks are completed on time and that they meet appropriate quality standards. Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements. Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance. Develop and maintain positive and productive working relationships with other employees and departments. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Education : Related degree or specialized teaching credentials preferred</p><p>Experience: At least 1 year of related work experience</p><p>Foreign Language: outstanding level of English</p><p>Courses and Training: Prior attendance in courses and seminars in the field.</p><p>Computer Literacy: Excellent computer skills</p><p>Special Qualifications: Multi-Tasking, Time Management, Detail Orientation Planning and Organizing</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p><p>CORE WORK ACTIVITIES Managing Event Logistics and Operations Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. Adheres to all standards, policies, and procedures. Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. Manages group room blocks and meeting space for average to large-sized assigned groups. Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. Uses his/her judgment to integrate current trends in event management and event design. Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). Participates in customer site inspections and assists with the sales process as necessary. Performs other duties as assigned to meet business needs. Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience.</p><p>Ensuring and Providing Exceptional Customer Service Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Empowers employees to provide excellent customer service. Sets a positive example for guest relations. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Makes presence known to customer at all times during this process. Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. Follows up with customer post-event. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Interacts with guests to obtain feedback on product quality and service levels. Ensures hourly employees understand expectations and parameters for event activities.</p><p>Leading Event Management Teams Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. Leads formal pre-event and post-event meetings for average to large-sized assigned groups. Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</p><p>Supporting and Coordinating with the Sales and Marketing Function Assists in the sales process and revenue forecasting for customer groups. Up-sells products and services throughout the event process. Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</p><p>Conducting Human Resources Activities Reviews comment cards and guest satisfaction results with employees. Observes service behaviors of employees and provides feedback to individuals and/or managers. Assists in the development and implementation of corrective action plans. Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. Works with the property staff and customers to address operational challenges associated with his/her group. Performs other duties as assigned to meet business needs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; experienced (1 2 years of experience) in the event management or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.</p><p></p></section>
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Mission <br><p><b>JOB PURPOSE: </b></p><br><br><p>The Fraud Controller is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards. </p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES </b></p><br><br><p><b>Fraud Awareness, Revenue Protection & Cash Handling</b></p><br><br><p>•Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections. </p><br><br><p>•Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers. </p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity. </p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws. </p><br><br><p>•Participate in fraud-prevention awareness activities and campaigns. </p><br><br><p>•Communicate tariff changes and revenue-related updates to passengers and relevant departments. </p><br><br><p>•Return PVs (violation reports) and receipts at the end of each shift. </p><br><br><p>•Ensure proper and compliant use of the cash register during shifts. </p><br><br><p>•Complete required forms documenting payments, issued receipts, and total amounts generated. </p><br><br><p>•Report any cancellations or modifications related to payments or claim receipts to the hierarchy. </p><br><br><p>•Remain accountable for cash handling activities during assigned duties.</p><br><br><p><b>Operations Support & Customer Service</b></p><br><br><p>•Provide a high standard of customer service and proactive passenger information. </p><br><br><p>•Explain the operation of fare machines, elevators, and other station equipment to passengers when required. </p><br><br><p>•Provide mobility assistance to passengers when required. </p><br><br><p>•Support colleagues and operations teams during degraded operations and emergency scenarios. </p><br><br><p>•Assist in crowd management activities and minimize queuing at station gate lines. </p><br><br><p>•Report faults, operational irregularities, and issues related to non-compliance with operational procedures and standards. </p><br><br><p>•Participate in operational training sessions and exercises as required.</p><br><br><p><b>Safety, Security & Incident Reporting</b></p><br><br><p>•Apply a positive safety culture within trains and stations. </p><br><br><p>•Control and address violations identified during patrols in accordance with company procedures. </p><br><br><p>•Report serious offenses, incidents, and operational concerns promptly to the supervisor. </p><br><br><p>•Report potential safety hazards and take appropriate action when required. </p><br><br><p>•Follow instructions and guidance provided by supervisors and management. </p><br><br><p>•Carry out any additional duties or assignments delegated by superiors.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. </p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System. </p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. </p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in Arabic; basic English communication skills are preferred.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of revenue protection procedures and customer service practices. </p><br><br><p>•Basic knowledge of ticket inspection systems and cash handling procedures. </p><br><br><p>•Good communication and interpersonal skills.</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•0-3 years of experience in customer service, transport operations, security, or revenue protection activities.</p><br><br><p>DESIRED BEHAVIORS & EXPERIENCES</p><br><br><p>•Customer Focus: Delivers professional and courteous service to passengers while maintaining operational standards. </p><br><br><p>•Operational Discipline: Follows procedures, policies, and operational instructions accurately and consistently. </p><br><br><p>•Safety Commitment: Promotes safe working practices and actively reports safety or security concerns. </p><br><br><p>•Integrity & Accountability: Handles revenue protection and cash-related responsibilities with honesty and professionalism. </p><br><br><p>•Teamwork: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations.</p><br><br><br> </div>
Key Responsibilities2. Treasury Operations3. Banking & Financial Institutions Management4. Risk Management & Compliance5. Forecasting & Reporting6. Process Improvement<br><br> Cash & Liquidity Management Monitor daily cash position, cash balances, and liquidity requirements. Ensure sufficient funds are available to meet operational and capital requirements. Oversee cash pooling, fund transfers, and cash allocation between accounts/projects. Prepare daily, weekly, and monthly cash flow reports. Supervise treasury transactions, including payments, collections, bank transfers, and letter of credit (LC) processing. Review and approve payment batches, payroll transfers, vendor payments, project disbursements, and refunds. Ensure accurate recording of treasury transactions in ERP / financial systems. Maintain strong relationships with banks and financial institutions. Negotiate banking facility terms, fees, interest rates, and credit limits. Oversee opening/closing bank accounts and ensure proper authorization controls. Coordinate bank audits and respond to bank inquiries. Monitor foreign exchange exposure, interest rate risks, and financial hedging activities when applicable. Ensure compliance with company treasury policies, internal controls, and local financial regulations. Support internal and external auditors with treasury-related documentation. Develop short- and long-term cash flow forecasting models. Analyze variances between forecasted and actual cash flows. Prepare treasury performance and financial liquidity reports for management. Enhance treasury procedures, internal controls, and automation initiatives. Implement best practices to improve treasury efficiency and financial control. Train and supervise treasury team members. <br><br>Requirements<br><br>Bachelor's degree in Finance, Accounting, Economics, or Business Administration (Master's preferred).<br><br>Professional certification preferred: CFA, CTP, CMA, CPA, or equivalent.<br><br>6-10 years of treasury or corporate finance experience, including supervisory experience.<br><br>Strong experience in cash management, banking operations, and financial analysis.<br><br>Knowledge of treasury systems, ERP (SAP / Oracle / Microsoft Dynamics preferred).<br><br>Strong analytical, leadership, and communication skills.<br><br>High integrity, accuracy, and attention to detail.
Key Responsibilities:<br>Manage full procurement cycle; from requisition validation and purchase order generation to goods receipt verification and invoice matching. Ensure strict compliance with official digital procurement workflow, ensuring all purchasing requests are submitted and processed exclusively through the system with all required approvals. Maintain accurate, up-to-date documentation for all purchases, purchase orders, contracts, and supplier records. Source, evaluate, and select suppliers for goods, services, and operational equipment based on quality, pricing, delivery timelines, and compliance. Prepare comprehensive Bid Comparison Matrices (technical and commercial evaluations) to support transparent decision making for management. Issue Requests for Quotations (RFQ) and Requests for Proposals (RFP) to share with vendors. Negotiate competitive pricing, payment terms, and delivery schedules without compromising quality or operational timelines. Draft, execute, and monitor Service Level Agreements (SLAs) and contracts with vendors, and service providers. Monitor supplier performance through structured KPIs and conduct periodic vendor reviews. Coordinate cross function activities with Finance, Accounts Payable, and internal stakeholders to resolve invoice discrepancies and payment holds smoothly. Ensure all purchasing activities comply with company governance rules, ethical standards, and relevant regulatory requirements. Monitor inventory levels and work with the team to ensure optimal stock levels.<br>Qualifications and Experience:<br>Bachelor’s degree in business administration, Supply Chain Management, Finance, or any related field.1–3 years of hands-on experience in procurement, purchasing, or supply chain roles. Excellent knowledge of Microsoft Office (Word, Excel, Power Point) Proficiency with ERP procurement systems. Excellent command of English Language Professional oral and written communication skills. Strong negotiation skills, analytical mindset, knowledge of contracts & SLAs.
Company Description Self-employed professionals offer customized services directly to clients, allowing for flexible, client-focused business models. Working in this environment often involves managing multiple accounts, building long-term relationships, and adapting services to meet diverse customer needs. The setting encourages autonomy, initiative, and continuous improvement in service delivery. Sales Account Specialists in a self-employed context typically collaborate with various stakeholders and industries, providing tailored solutions that align with client goals. Role Description The Sales Account Specialist is a full-time, on-site role based in El Obour, focused on managing and growing client accounts. Responsibilities include identifying new sales opportunities, presenting solutions to prospective customers, and negotiating agreements that support client needs and business goals. The role involves maintaining regular communication with clients, providing ongoing customer service, and ensuring satisfaction through prompt issue resolution. The specialist will track sales performance, prepare reports, and collaborate with clients to develop training or product orientation sessions when needed. This position requires working closely with internal and external stakeholders to ensure smooth delivery of services and consistent account growth. Qualifications Demonstrated proficiency in Sales and Account Management, with the ability to drive revenue and retain clients. Strong Communication and Customer Service skills to build trust, handle inquiries, and resolve concerns effectively. Experience in delivering Training or product demonstrations to clients or internal teams. Ability to work on-site in El Obour, manage multiple accounts, and prioritize tasks in a fast-paced environment. Basic proficiency with CRM tools and office software for tracking leads, managing accounts, and generating reports. Strong organizational and problem-solving skills, with attention to detail and follow-through. Previous experience in a sales or account specialist role is preferred; a relevant diploma or degree is an advantage.
CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what's meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organizations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.<br><br>We are looking for Business Development Executives to be based in our Office in Beirut or in Cairo. The Business Development Executive will acquire new customers and sell Company products and/or services.<br><br>Roles and Responsibilities:<br><br>Research organizations online, obtain keyperson contact details, to identify new leads and potential new markets Assist in maintaining the "Customer Relationship Management" (CRM) implemented by the Company, in addition to keeping an updated pipeline Contact potential clients via email or phone to establish rapport and set up meetings Pursue lost clients, conduct competitive intelligence and provide feedback from the market Support the implementation of the marketing initiatives Attend conferences, meetings and industry events Prepare Power Point presentations and sales displays Contact clients to inform them about new developments in the Company products and services<br><br>Requirements<br><br>BA in Business Administration or any related field1 to 2 years in Sales/Customer Service is required Fluency in both English and Arabic<br><br>Benefits<br><br> Work with a diverse, global team on impactful projects Opportunities for career growth, internal mobility, and international exposure Access to learning and development programs Flexible working arrangements and a supportive work environment Exposure to cutting-edge technologies and innovative solutions
The Human Resources Business Partner (HRBP) at Abou Ghaly Motors serves as a key liaison between the HR department and business units, ensuring alignment of HR practices with the strategic objectives of the company. This role focuses on providing expert HR guidance, overseeing employee relations, and supporting organizational development initiatives to enhance overall business performance.<br><br>Key Responsibilities:<br><br>Work closely with business leaders to understand their goals and deliver HR solutions to support business results Provide consultation and guidance on employee relations, performance management, talent development, and workforce planning Facilitate organizational change and support culture initiatives consistent with corporate values Support recruitment efforts by partnering with Talent Acquisition to identify and attract top talent Ensure compliance with labor laws and company policies in all HR activities within the assigned business units Analyze workforce data and HR metrics to inform decision-making and improve HR interventions Promote employee engagement and assist in implementing employee development programs Act as a resource for managers and employees on HR policies and procedures<br><br>Requirements<br><br>Bachelor's degree in human resources, Business Administration, or a related field+10 years of experience with at least 5+ years of experience as an HR Business Partner or related HR role in a corporate environment Good knowledge of Egyptian labor laws and HR best practices Strong interpersonal and communication skills to build effective relationships with stakeholders at various levels Experience in managing employee relations and implementing HR programs Ability to analyze HR data and metrics to drive improvements Proactive, solution-oriented mindset with the ability to manage multiple priorities<br><br>Benefits<br><br>Private Health Insurance Pension Plan Training & Development Annual Bonus based on Performance Transportation allowance Employee discount on all Brands and Services
Job Summary:Responsible for managing, coordinating, and obtaining all required governmental approvals, licenses, permits, and regulatory clearances related to real estate developments, hotels, resorts, and tourism facilities. The role ensures compliance with all applicable building codes, urban planning regulations, tourism authority requirements, civil defense standards, environmental regulations, and utility authorities to facilitate smooth project execution. Key Responsibilities:Licensing & Permits Management Obtain all necessary permits and approvals from relevant governmental authorities. Coordinate with municipalities, urban communities authorities, tourism development authorities, and other regulatory bodies. Follow up on building permits, occupancy permits, operation licenses, and project completion certificates. Ensure projects comply with zoning regulations, land-use requirements, and master plans. Government Relations & Coordination Act as the main point of contact with governmental agencies and authorities. Attend meetings with authorities regarding project approvals and licensing requirements. Resolve licensing issues and regulatory obstacles that may impact project schedules. Documentation & Compliance Prepare and review all technical documents required for license applications. Ensure compliance with building codes, tourism regulations, environmental requirements, and civil defense standards. Monitor updates to governmental regulations and communicate their impact on projects. Technical Review Coordinate with design consultants, architects, structural engineers, MEP engineers, and project managers. Review drawings and technical submissions before submission to authorities. Verify that all engineering designs meet licensing and approval requirements. Qualifications:Bachelor's Degree in Civil Engineering, Architectural Engineering, or related field.5-10 years of experience in licensing and permitting processes within real estate development, hospitality, tourism, or large-scale construction projects. Strong knowledge of local building regulations, codes, and approval procedures. Experience dealing with governmental authorities and regulatory agencies. Proficiency in Auto CAD and Microsoft Office.
Role Description<br>We are looking for a Social Media Analyst to join our marketing team. The ideal candidate is data-driven, observant, and experienced in analyzing the success of social media campaigns. This role involves creating reports and analyzing metrics The ideal candidate should be knowledgeable about social media platforms, analytics, and trends. This is a full-time on-site role located in El Maadi for a Social Media Analyst and Researcher.<br>Responsibilities:<br>Analyse data from social media platforms using tools such as Google Analytics, Hootsuite, and Sprout Social. Create reports and dashboards to track progress and inform stakeholders of insights. Collaborate with marketing and content teams to develop a social media strategy. Stay up-to-date with the latest trends and technologies in social media. Study competitors and find ways to improve. Monitor social media platforms, trends, and industry best practices to identify opportunities for improvement and innovation.<br>Qualifications:<br>Bachelor's degree in Marketing, Communications, Business Administration, or a related field2+ years of experience working as a Social Media Analyst and Researcher Ability to use various data software and digital marketing tools Excellent analytical, research, and multitasking skills Strong understanding of social media platforms and emerging digital trends Ability to work in teams and communicate effectively with both technical and non-technical audiences Excellent verbal and written communication skills in English and Arabic Experience with Arabic Content creation is a plus Experience with content scheduling and planning is a plus Experience with data visualization tools is a plus<br>Why Join Us?<br>• Work in a creative and dynamic environment where your ideas shape the digital landscape.• Be part of a team dedicated to innovation, working with top-tier clients on exciting projects.
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) provider serving clients across the Middle and Far East. The company specializes in customized, consultative outsourcing solutions that help organizations focus on their core business while delivering high-quality service to their own customers. With strong attention to cultural nuances, industry best practices, and global coverage, ETISAL International tailors services to match the unique needs of each partner. The organization emphasizes transparency, flexibility, integrity, and a passion for service, consistently working to exceed client expectations. ETISAL International also values human capital and invests in advanced technologies and management standards to maintain first-class service quality.<br>Role Description The English Technical Support | Chat Account role is a full-time, on-site position based in Qesm El Maadi. The role involves providing real-time chat-based technical support in English, responding to customer inquiries, troubleshooting issues, and guiding customers through solutions in a clear and professional manner. Daily tasks include documenting interactions, escalating complex cases to the appropriate teams, and following established procedures and service-level agreements. Team members are expected to maintain a high level of customer satisfaction, collaborate with colleagues and supervisors, and contribute to continuous improvement of support processes and knowledge bases. The role requires consistent adherence to quality standards, timely responses, and respectful, inclusive communication with customers and coworkers.<br>Qualifications<br><br> Huawei English Technical Support <br>• Whats App Handling<br><br>Requirements:<br>▪️Technical graduates <br>▪️ English Level: B2<br><br>Details:<br>▪️ Salary: 12,000 up to 14,500<br>( Salary varies by college: Technical / Non-Technical ).<br>▪️ Rotational Shifts last shift ends at 10 PM<br>▪️ 2 Days Off (Rotational)<br>▪️ Social & Medical Insurance<br>▪️ Paid Training<br>▪️ Location: Maadi
We are seeking an experienced Head of AI Transformation & Intelligent Automation to lead the company’s transition toward an AI-first operating model. The role will focus on integrating Artificial Intelligence across departments, automating manual processes, improving reporting and decision-making, and enhancing operational efficiency across the company and its branch network. Key Responsibilities· Develop and implement the company’s AI and automation roadmap.· Identify manual and repetitive processes suitable for automation.· Build AI-powered workflows, reporting systems, and decision-support tools.· Integrate AI solutions with ERP, POS, Finance, HR, Supply Chain, CRM, and other business systems.· Implement Computer Vision solutions for branch monitoring, quality control, operational compliance, and customer experience.· Automate data entry, data validation, management reporting, and routine quality monitoring.· Develop executive dashboards, predictive analytics, and automated performance reports.· Lead AI adoption, employee training, and change management across departments.· Establish AI governance, data privacy, cybersecurity, and performance standards.· Monitor the operational impact and ROI of AI and automation initiatives. Qualifications· Bachelor’s degree in Computer Science, AI, Data Science, Engineering, Information Systems, or a related field.· Minimum 5-8 years of relevant experience in AI, Digital Transformation, Intelligent Automation, Enterprise Technology, or Process Automation.· Proven experience implementing AI and automation solutions in business operations.· Strong knowledge of Generative AI, LLMs, AI Agents, Computer Vision, RPA, APIs, and workflow automation.· Experience integrating AI with ERP, BI, POS, CRM, and enterprise systems.· Strong business understanding, leadership, project management, and stakeholder management skills. To apply : amir.hassan@ratio.sa
Position Summary:<br><br>The Senior Quality Engineer will be responsible for Maintaining and continuously improving the quality management system and ensuring that all production processes and finished products comply with company standards, customer requirements, food safety regulations, and applicable international standards.<br><br>Job Description :<br><br>Supervise and guide quality Engineers and quality specialists during daily quality activities Monitor quality performance across receiving, sorting, washing, pitting, processing, refrigerators, packing, and finished products areas Ensure compliance with approved specifications, SOPs, GMP, HACCP, PRPs, and food safety requirements. Review and verify quality inspection records. Lead investigation of quality deviations, non-conformities, customer complaints, and product defects by conducting root cause analysis and follow up on CAPA implementation and effectiveness Monitor CCPs, OPRPs, and critical quality parameters as applicable. Participate in internal, customer certifications, and regulatory audits and follow up on corrective actions resulting from audits and inspections Support implementation of quality improvement and continuous improvement projects and review of SOPs, Work instructions, specification, and quality form Coordinate with production, warehouse, maintenance and other departments to resolve quality issues. Ensure proper calibration and verification of inspection and measuring equipment Provide technical coaching and on-job training to quality team members<br><br>Requirements<br><br>Bachelor's degree in food science Agricultura, science or a related field Strong knowledge of HACCP, GMP, PRPs, CCPs and OPRPs Good Knowledge of ISO 22000/FSSC and ISO 9001 Good command of Microsoft Office 4-7 Years of relevant experience in quality /QA/QC in food industry <br><br>Benefits<br><br>Employee social and medical insurance SIM card provided Annual bonus upon KPIs
Company Description elämä.ai is dedicated to bringing life into technology to help create a better future. The organization focuses on developing solutions that are both innovative and human-centered, aiming to improve everyday experiences through advanced technology. Team members collaborate across disciplines to turn complex challenges into practical, impactful products and services. Applicants can expect a forward-looking environment that values creativity, responsibility, and meaningful technological progress. Role Description The Senior Project Manager will lead end-to-end project delivery, ensuring that technology initiatives are planned, executed, and completed on time, within scope, and within budget. This full-time, on-site role based in Heliopolis involves defining project objectives, creating detailed project plans, coordinating cross-functional teams, and managing resources and timelines. The Senior Project Manager will oversee expediting and logistics activities, monitor progress through regular inspections and status reports, identify risks, and implement mitigation strategies. The role also includes stakeholder communication, documentation of project decisions, and continuous improvement of project management practices to support elämä.ai’s strategic goals. Qualifications Project management skills, including Project Management and experience leading complex, multi-stakeholder initiatives. Expeditor and Expediting skills to ensure timely delivery of materials, services, and project milestones. Inspection skills for monitoring project quality, compliance, and adherence to technical and operational standards. Logistics Management skills to coordinate supply chains, schedules, and resource allocation across project phases. Proven experience in a senior project management role, preferably in technology or innovation-driven environments. Strong analytical, organizational, and problem-solving abilities, with attention to detail and time management. Effective communication and stakeholder management skills, with the ability to align diverse teams around shared goals. Bachelor’s degree in Engineering, Business, Project Management, or a related field; relevant certifications (e.g., PMP, PRINCE2) are an advantage.
About noon noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. noon’s mission: Ring every doorbell, everyday.<br>What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward. Manage a large cluster of dark stores Ensure Key output/input KPIs are met across dark stores in terms of:Customer Experience Quality Control Managing and motivating a team of Assistant Managers, Supervisors, Team Leaders, and other on ground positions. Assist in resource planning / budgeting Control and Lead daily meetings ensuring consistency across operational teams Attracting and recruiting the best talent<br>What you'll need:Bachelor’s Degree in Logistics or Supply Chain Management or a similar role Minimum 6 years of experience in Q-commerce in a related field Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance. Excellent analytical skills as well as strong business acumen. Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.<br><br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original. noon is not for everyone; readiness to adapt, pivot, and learn is essential.