Cisco Network Engineer Jobs in Egypt

<span><b>&nbsp;Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993. <br> <div style=""> <div style=""> As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients. <br> <div style=""> Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients. <br> <div style=""> <br> <div style=""> With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners. <br> <div style=""> <br> <div style=""> Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction. <br> <div style=""> <br> <div style=""> Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability <br> <div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><div style=""><b><br> Requirements </b><div style=""> <div style=""> <b>Qualifications </b><br> <div style=""> - Education: Bacheloru2019s degree in computer science or equivalent. <br> <div style=""> - Experience: 12+ yearsu2019 experience in Microsoft technologies in one or more of the <br> <div style=""> following: (Microsoft: Active Director, Microsoft Azure and AWS, Microsoft Exchange, <br> <div style=""> Skype for Business, Teams, SCCM, SCOM, VMM, MOM, OMS, Intune, Microsoft <br> <div style=""> SharePoint) <br> <div style=""> - Experience with migration of Exchange customers to Office 365 and end to end support <br> <div style=""> and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions. <br> <div style=""> - Additional skills in Exchange Online Protection, Antigen/Forefront Protection for <br> <div style=""> Exchange. <br> <div style=""> - Experience in AD Security (ATA, AD backup and recovery, security practices and AD <br> <div style=""> health check) <br> <div style=""> - Knowledge in Microsoft Server features (ADFS u2013 DFS u2013 RMS u2013 WSUS u2013 WDS u2013 CA u2013 IIS). <br> <div style=""> - Knowledge in Virtualization (Microsoft Hyper-V, VMWare). <br> <div style=""> - Basic knowledge in SQL database administration and implementation. <br> <div style=""> - Solid understanding of client/server, networking, and Internet technologies <br> <div style=""> fundamentals. <br> <div style=""> - Experience working with Microsoft Server products alongside Microsoft Azure IaaS/ <br> <div style=""> PaaS and experience with troubleshooting, configuring and supporting Network and <br> <div style=""> Hybrid scenarios. <br> <div style=""> - Working knowledge in several areas of Azure / AWS PaaS and/or IaaS, such as Azure <br> <div style=""> deployment, ARM template, Application Insights, PowerShell Scripting, Security, High <br> <div style=""> Availability, Azure Storage, Azure Virtual Machine, Backup / Disaster Recovery, Patching, <br> <div style=""> Clustering, Service Resilience, SQL Azure, ADLS and distributed systems etc. <br> <div style=""> - Experienced in DevOps and knowledge of Azure Web Aps, Service Fabric and .NET <br> <div style=""> (Preferred) <br> <div style=""> - Solid Networking Skills (Routing &amp; Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and <br> <div style=""> WAN protocols) <br> <div style=""> - High sense of responsibility and ownership, acting like owner in what you do. <br> <div style=""> - Exceptional communication and presentation skills <br> <div style=""> - Proven people management and leadership skills <br> <div style=""> - Love being the first line of support and troubleshooting issues <br> <div style=""> - Strong analytical skills to investigate and resolve customer support tickets <br> <div style=""> - Able to multi-task efficiently under time pressure <br> <div style=""> - Able to work with cutting edge technology and assimilate information rapidly <br> <div style=""> Previous experience in managing customer-focused teams <br> <div style=""> Proven experience in managing a service and support focused team culture <br> <div style=""> - Ability to maintain composure during stressful situations. <br> <div style=""> - Fluent in Arabic and English. <br> <div style=""> Certification Requirements: <br> <div style=""> u2022 CCNA Routing and Switching. <br> <div style=""> u2022 ITIL Expert (Preferred) <br> <div style=""> u2022 MCSE: Core Infrastructure (Must) <br> <div style=""> u2022 MCSE: Private Cloud (Must) <br> <div style=""> u2022 MCSE: Messaging. <br> <div style=""> u2022 PMP Certified (Preferred) <br> <div style=""> u2022 Microsoft 365 Certified: Enterprise Administrator Expert (preferred) <br> <div style=""> u2022 Microsoft Certified: Azure Solutions Architect Expert (preferred) <br> <div style=""> <br> <br>","Work_Experience":"10+ years","</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></b></span>

<p>We are seeking an IPPS Customer Fulfilment Support Engineer to resolve complex and escalated technical issues related to Vodafone Germany fixed and TV products in a customer-focused, service-critical environment. The role focuses on troubleshooting, incident resolution, process improvement, and delivering high-quality support that improves customer experience and service standards. This role is part of Customer Fulfilment Support within VOIS Egypt and is based in VHUB2/Dallah. It involves working closely with internal competence teams, third parties, and support colleagues to ensure incidents are managed end to end and resolved within agreed service levels</p><p><b>What you ll do</b></p><ul><li>Act as a technical and process reference point for junior incident management colleagues.</li><li>Manage long-running, complex, and escalated customer incidents related to fixed and TV services.</li><li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany customers.</li><li>Resolve incidents in line with agreed service level agreements and key performance indicators.</li><li>Collaborate with internal competence teams and third-party providers when required to resolve tickets within agreed timelines.</li><li>Handle customer incidents end to end, from the first contact through to ticket resolution.</li><li>Contribute to a positive customer experience through high-quality resolution, Net Promoter Score outcomes, and written customer feedback.</li><li>Work on a 24/7 rotational shift basis, including weekends and public holidays.</li></ul><p>What's in it for you</p><ul><li>An opportunity to work on complex fixed and TV product support for Vodafone Germany customers.</li><li>Exposure to customer-critical technical environments where service quality, incident resolution, and customer satisfaction are central to success.</li><li>The chance to collaborate with internal competence teams, third-party providers, and support colleagues across incident resolution scenarios.</li><li>Experience in end-to-end incident handling, from initial customer contact through to ticket closure.</li><li>A role that supports continuous improvement of processes, standards, and customer experience.</li></ul><p>What skills you will learn</p><ul><li>Advanced troubleshooting of fixed, TV, WAN access, and IP networking services.</li><li>End-to-end customer incident management in a service-critical technical support environment.</li><li>Practical experience working with service level agreements, key performance indicators, and quality-focused support outcomes.</li><li>Collaboration with internal specialist teams and third-party providers to resolve complex technical issues.</li><li>Customer-focused communication, written feedback handling, and support quality improvement.</li><li>Skills in supporting and guiding newer colleagues through complex technical scenarios.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have at least two years of experience in troubleshooting and technical support for complex solutions. You bring experience in fixed and TV network fields, with knowledge of WAN access technologies and IP networking. You have advanced knowledge or experience of fixed and TV products, including areas such as routing, switching, and IP services. You are fluent in German, both written and spoken, at a minimum C1 level. You have strong written and spoken English skills. You are comfortable supporting a broad product portfolio, including complex technical scenarios. You have strong analytical, customer orientation, and communication skills. You are able to provide internal second-level support for new colleagues in complex scenarios. You hold a bachelor s degree, preferably in computer engineering, telecommunications engineering, or a related field. CCNA certification is preferred</p><p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong><u>About Us:&nbsp;</u></strong></p><br><p>Sutherland is looking for a highly motivated and passionate individual to join us as IT Specialist for out IT team. If you are seeking for new career opportunities and you are confident that you have what the skills and experience required, we want to work with you!</p><br><br>Job Description<br><p><u><strong>About the Role&nbsp;</strong></u></p><br><p>We’re searching for a friendly, energetic IT Help Desk intern to join us at our Cairo location. Here, you’ll be the go-to person for teammates dealing with daily tech hiccups—fixing issues, answering questions, and helping things run smoothly. If you like solving problems, meeting new people, and you’re eager to jump into IT support as your first step, we want to hear from you.</p><br><p><u><strong>What you will do (responsibilities)</strong></u></p><br><ul><li>You'll be the main tech person on the floor. Fix daily hardware and software problems on computers, phones, and printers.</li><li>When remote fixes don't work, you jump in to help people face-to-face. Your job is to keep things running smoothly and try to close tickets the same day.</li><li>You'll also set up machines, get new hires online with the right access, and run basic network cables.</li><li>If there are system upgrades or we have unexpected outages, you'll work with the global network and engineering teams. You'll help them find problems on-site.</li><li>Keep a good record of all our tech gear and hardware. Make sure everything follows our security rules and company guidelines for keeping info safe.</li></ul><br>Qualifications<br><ul><li>We're looking for someone with 0-2 years in IT help desk or tech support. Fresh grads with an internship and solid tech background are totally welcome.</li><li>A degree in Computer Science, IT, or something similar works, but honestly, hands-on experience and a knack for fixing computers counts too.</li><li>You should know Windows OS, Active Directory, and basic networking stuff&nbsp; cables, routers, IP addresses. Certifications like CompTIA A+, Network+, CCNA, or Microsoft Fundamentals are a bonus, but a real willingness to learn on the job is even better.</li><li>Good English and Arabic communication is key; you need to explain tech issues to people who don't know tech.</li><li>A positive attitude and staying calm under pressure are important, plus being a team player with integrity.</li><li>&nbsp;You'll also need to be okay with rotating shifts, including weekends, because our site runs 24/7.</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>

<p>At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Software Validation &amp; Verification Engineer in Egypt we re looking for?</p><p>Your future role</p><p>Take on a new challenge and apply your Automation Testing expertise in a new cutting-edge field. You ll work alongside passionate, motivated and dedicated teammates. You ll interface with system, program, and quality teams to meet commitments for quality, cost, and delivery. You ll specifically take care of delivering Turnkey project, making sure it aligns with contractual requirements and customer expectations.</p><p>We ll look to you to:</p><ul><li>Work as SW V&amp;V Engineer and collaborate with multisite stakeholders,</li><li>Develop &amp; Execute verification and validation procedures, manual and automated tests for safety critical software.</li><li>Produce verification and validation results report and associated Change Requests (defects)</li><li>Ensure fulfilment of requirements for component under tests</li><li>Integrate components from various development team, perform integration and prepare validation platform</li><li>Use automation scripts, batch files to automate the integration and validation tasks</li><li>Contribute to continuous improvement (Return of Experience, process improvements etc.)</li></ul><p>Working Conditions: Up to 20% travel out of the year.</p><p><strong>Desired Candidate Profile</strong></p><p>All about you</p><p>We value passion and attitude over experience. That s why we don t expect you to have every single skill. Instead, we ve listed some that we think will help you succeed and grow in this role:</p><ul><li>Degree in Engineering in one of the following fields: Mechatronics, Communication and Electronics, Computer, Electrical.</li><li>1 + years of experience in industrial Automation, PLC, SCADA and RTU.</li><li>Good knowledge in Python or any programming language.</li><li>Basic knowledge in Embedded systems, Software and System testing.</li><li>Basic knowledge in Network configuration (CCNA) and Virtualization (Vmware, Hyper-V, ...).</li><li>Good knowledge of testing techniques like black box, boundary value analysis, Robustness and regression analysis , Knowledge of any configuration management tool and workflow management tool is essential (ex. ClearCase, ClearQuest, ...)</li><li>Expertise in Software Validation- Creating test plans, test procedures based upon SW requirements and applicable standards. Execute test procedures in simulated and target environment, generating test reports.</li><li>Expertise in functional, non-functional, regression testing, bug tracking, bug analysis, identifying root cause and proposing solutions.</li><li>Good knowledge of test lab management and hardware integration.</li><li>Participating in design reviews and providing input on requirements, product design, and potential problems.</li><li>French language knowledge is an advantage.</li></ul><p>Things you ll enjoy</p><p>Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You ll also:</p><ul><li>Enjoy stability, challenges and a long-term career free from boring daily routines</li><li>Collaborate with transverse teams and helpful colleagues</li><li>Contribute to innovative projects</li><li>Steer your career in whatever direction you choose across functions and countries</li><li>Benefit from our investment in your development, through award-winning learning</li><li>Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage.</li></ul><p>You don t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you ll be proud. If you re up for the challenge, we d love to hear from you!</p><p>Important to note</p><p>As a global business, we re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We re committed to creating an inclusive workplace for everyone .</p>

Main Duties & Responsibilities:<br>Lead the end-to-end ICT operations of a major, complex project and ensure stable, secure and cost-effective service delivery in line with the contract, approved scope and client expectations. Act as the primary operational interface with the client, consultants, internal stakeholders, OEMs and subcontractors, and lead service reviews, escalations and governance meetings. Own service performance against contractual SLAs, KPIs and OLAs, including availability, response and resolution times, backlog, repeat incidents, customer satisfaction and service quality. Establish and manage the operating model for the Service Desk, NOC and field support functions, including 24/7 shift coverage, on-call arrangements, escalation paths and delegation plans. Manage day-to-day operations across the project's ICT environment, including networks, data center infrastructure, servers, storage, virtualization, backup, unified communications and related enterprise platforms. Ensure effective implementation of ITIL-aligned incident, service request, problem, change, configuration, asset, knowledge, availability and capacity management processes. Lead major-incident response, coordinate technical recovery and stakeholder communications, and ensure timely root-cause analysis and closure of corrective and preventive actions. Plan and control preventive and corrective maintenance activities while minimizing service disruption and ensuring adherence to approved maintenance windows and method statements. Maintain complete and accurate operational documentation, including SOPs, MOPs, EOPs, escalation matrices, runbooks, as-built records, asset registers, CMDB data, warranties and support entitlements. Control operational readiness and transition from implementation to steady-state operations, ensuring that systems, documentation, tools, spares, training and support agreements meet acceptance criteria. Ensure effective infrastructure monitoring, event management, performance analysis and capacity forecasting, and recommend improvements before service degradation occurs. Coordinate operational cybersecurity controls, including privileged access, patching, vulnerability remediation, endpoint protection, logging and security-incident response, with the responsible security function. Maintain business continuity and disaster recovery readiness; verify backups and restoration procedures and coordinate scheduled recovery tests and improvement actions. Manage ICT changes and releases through documented risk assessment, approvals, implementation plans, rollback plans, testing and post-implementation review. Manage OEMs, maintenance providers and subcontractors; monitor their obligations, performance, renewals, deliverables and escalation commitments. Prepare and control the project operations budget, resource plan and cost center, identify savings without reducing service quality, and provide accurate cost and forecast reporting. Control operational spares, tools, licenses and consumables, and coordinate warranty claims, repair cycles and replenishment with Procurement, Logistics and Warehouse teams. Develop team objectives, responsibilities and performance measures; coach and assess team members and maintain succession, competency and training plans. Identify operational risks, dependencies and recurring service issues, maintain mitigation plans and escalate material concerns promptly to project and executive management. Ensure compliance with company policies, client requirements, applicable standards, audit controls, HSE requirements and all approved operational procedures. Issue accurate daily, weekly and monthly operational dashboards and management reports, highlighting service performance, risks, incidents, capacity, costs and required decisions. Drive continual service improvement through trend analysis, automation, lessons learned, customer feedback and measurable improvement initiatives.<br>Job Specifications & Qualifications:Bachelor's degree in Communications, Computer Engineering, Computer Science, Information Technology or a related discipline. Minimum 10 years of relevant ICT operations and service-management experience, including at least 5 years in a managerial role within a large-scale or mission-critical environment. Proven experience with an ICT system integrator, managed-services provider or major enterprise project, managing multidisciplinary technical teams and third parties. Strong practical knowledge of enterprise network, computing, storage, virtualization, backup, monitoring, service-desk and data-center operations. Demonstrated experience managing 24/7 services, SLAs/KPIs, major incidents, problem management, change control, operational reporting and continual service improvement. ITIL 4 Managing Professional or equivalent certification is preferred; PMP, PRINCE2 or a relevant service/project-management certification is an advantage. Relevant technical certifications such as Cisco, Microsoft, VMware, Red Hat, cloud or cybersecurity certifications are an advantage. Experience in operational budgeting, resource planning, vendor and contract management, risk management and client-facing service governance. Strong leadership, decision-making, analytical, negotiation, presentation and stakeholder-management capabilities. Ability to perform effectively under pressure, lead during critical incidents and manage competing priorities in a changing project environment Other Skills (Interpersonal, Language, Computer):Fluent spoken and written Arabic and English. Advanced proficiency in service-management/ticketing systems, network and infrastructure monitoring tools, Microsoft Office and management-reporting dashboards. Strong customer orientation, ownership, communication, coaching and cross-functional collaboration skills.

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IPPS Customer Fulfilment Support Engineer to resolve complex and escalated technical issues related to Vodafone Germany fixed and TV products in a customer-focused, service-critical environment. The role focuses on troubleshooting, incident resolution, process improvement, and delivering high-quality support that improves customer experience and service standards.</p> <p>This role is part of Customer Fulfilment Support within VOIS Egypt and is based in VHUB2/Dallah. It involves working closely with internal competence teams, third parties, and support colleagues to ensure incidents are managed end to end and resolved within agreed service levels.</p> <h4>What you’ll do</h4> <ul> <li>Act as a technical and process reference point for junior incident management colleagues.</li> <li>Manage long-running, complex, and escalated customer incidents related to fixed and TV services.</li> <li>Perform fault troubleshooting, identification, and resolution for Vodafone Germany customers.</li> <li>Resolve incidents in line with agreed service level agreements and key performance indicators.</li> <li>Collaborate with internal competence teams and third-party providers when required to resolve tickets within agreed timelines.</li> <li>Handle customer incidents end to end, from the first contact through to ticket resolution.</li> <li>Contribute to a positive customer experience through high-quality resolution, net promoter score outcomes, and written customer feedback.</li> <li>Work on a 24/7 rotational shift basis, including weekends and public holidays.</li> </ul> <h4>Who you are</h4> <ul> <li>You have at least two years of experience in troubleshooting and technical support for complex solutions.</li> <li>You bring experience in fixed and TV network fields, with knowledge of WAN access technologies and IP networking.</li> <li>You have advanced knowledge or experience of fixed and TV products, including areas such as routing, switching, and IP services.</li> <li>You are fluent in German, both written and spoken, at a minimum C1 level.</li> <li>You have strong written and spoken English skills.</li> <li>You are comfortable supporting a broad product portfolio, including complex technical scenarios.</li> <li>You have strong analytical, customer orientation, and communication skills.</li> <li>You are able to provide internal second-level support for new colleagues in complex scenarios.</li> <li>You hold a bachelor’s degree, preferably in computer engineering, telecommunications engineering, or a related field.</li> <li>CCNA certification is preferred.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>An opportunity to work on complex fixed and TV product support for Vodafone Germany customers.</li> <li>Exposure to customer-critical technical environments where service quality, incident resolution, and customer satisfaction are central to success.</li> <li>The chance to collaborate with internal competence teams, third-party providers, and support colleagues across incident resolution scenarios.</li> <li>Experience in end-to-end incident handling, from initial customer contact through to ticket closure.</li> <li>A role that supports continuous improvement of processes, standards, and customer experience.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced troubleshooting of fixed, TV, WAN access, and IP networking services.</li> <li>End-to-end customer incident management in a service-critical technical support environment.</li> <li>Practical experience working with service level agreements, key performance indicators, and quality-focused support outcomes.</li> <li>Collaboration with internal specialist teams and third-party providers to resolve complex technical issues.</li> <li>Customer-focused communication, written feedback handling, and support quality improvement.</li> <li>Skills in supporting and guiding newer colleagues through complex technical scenarios.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role summary<br><br>As an Associate Engineer of IT Operations, you will be responsible for configuring and maintaining the company’s IT infrastructure across multiple sites, providing second-line (L2) support, and collaborating with team members to deliver high-quality IT services. You will handle the complete configuration of network devices, including firewalls, and ensure seamless IT operations across stores, warehouses, and other locations. Additionally, you will work closely with L1/L2/L2 IT teams. The Associate Engineer will also contribute to IT projects, troubleshooting, and ensuring the continuous operation of IT systems, including network infrastructure, CCTV systems, and cloud services.<br><br>The Following Experience Is Relevant To Us<br><br>IT Support & Troubleshooting:<br><br>Provide second-line (L2) technical support for hardware, software, and network issues across multiple sites. Diagnose and resolve technical issues escalated from first-line support, ensuring minimal downtime and disruption for end-users. Manage incidents and service requests in the Jira ticketing system following the IT incident management process, ensuring accurate documentation and timely resolution within the SLAs. Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports. Use Slack for real-time communication and coordination with internal teams to resolve incidents and requests quickly and efficiently. Prioritize and escalate issues to L3 as necessary, ensuring prompt and effective resolution to minimize business impact. Communicate Major Incidents (P1/P2) / critical issues to IT leadership and key stakeholders to ensure visibility and awareness. Ensure adherence to ITIL processes, including Incident Management, Request Fulfilment, Problem Management, Change Management, and Asset Management, within the t Mart IT Operations team.<br><br>Network Administration<br><br>Configure and maintain network devices, including firewalls, routers, switches, and Wi-Fi access points, ensuring full operational functionality. Support the management of Active Directory, email accounts, and cloud services. Monitor and troubleshoot internet connectivity, VPN issues, and network performance.<br><br>New Site Deployments & IT Infrastructure Maintenance<br><br>Lead the complete configuration of IT infrastructure for new sites, warehouses, and other locations, ensuring network and systems readiness. Provide full configuration support for network devices, CCTV cameras, POS systems, and other hardware installations. Provide on-ground support for L3 engineers during office setups and remote sites to ensure proper implementation. Travel to multiple sites within the country for support, installations, and troubleshooting as needed. And a valid driving license is required to visit the locations.<br><br>CCTV & Security Systems Support<br><br>Configure, maintain, and troubleshoot CCTV systems, ensuring their operational continuity and security compliance. Ensure proper storage and retrieval of video recordings in line with company guidelines.<br><br>Documentation & Process Improvement<br><br>Maintain accurate IT asset inventory, including network devices. Document troubleshooting guides, system configurations, and best practices to enhance IT support efficiency. Identify areas for process automation and efficiency improvements within IT operations.<br><br>Cross-Team Collaboration & Stakeholder Engagement<br><br>Work closely with IT Operations engineers in different regions, other IT teams (L1/L2/L3), and cross-functional teams. Support IT projects, upgrades, and initiatives aimed at improving infrastructure resilience. Provide guidance and training to end-users on IT policies, procedures, and best practices.<br><br>Skills Required<br><br>Basic knowledge of network infrastructure, with familiarity in working with Fortinet devices for firewall and network setup. Good problem-solving skills to assist in troubleshooting and resolving technical issues effectively. Familiarity with real-time communication platforms like Slack to coordinate support and resolve issues effectively. Understanding of networking fundamentals (TCP/IP, VLANs, DHCP, DNS) and security protocols (firewalls, VPNs, data encryption). Experience with Microsoft 365, Active Directory, and basic knowledge with cloud platforms. Competence in managing CCTV systems, ensuring security, proper installation, and data retention. Ability to work collaboratively with internal teams and vendors to achieve business goals. Ability to work flexible timing and perform after-hours tasks when required. Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Ability to manage time effectively, prioritize tasks, and work independently in a fast-paced, multi-site environment. Problem-solving skills, with the ability to identify issues and work toward solutions. A basic knowledge and understanding of ITIL or IT Service Management practices is desirable.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).2-4 years of experience in IT support, network administrator, or systems administration. Relevant IT certifications (e.g., CCNA, Fortinet NSE, Comp TIA Network+) are highly desirable. Proficiency in troubleshooting Windows and Linux systems, network devices, and security tools. ITIL Foundation Certified (V3 / V4) - Preferred

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role summary<br><br>As an Engineer of IT Operations, you will take a lead role in designing, implementing, and managing the company’s IT infrastructure across multiple regions. You will serve as a primary escalation point for complex technical challenges, providing advanced second and third-line (L2/L3) support within the IT Operations team. In this role, you will not only ensure the stability and security of our core IT services but also mentor junior team members and be part of key IT projects. A critical aspect of this position involves providing regional technical support and expertise to teams in other countries, ensuring consistent IT standards and operational excellence across our international sites.<br><br>The Following Experience Is Relevant To Us<br><br>IT Support & Troubleshooting:<br><br>Provide second-line (L2) technical support for hardware, software, and network issues across multiple sites. Diagnose and resolve technical issues escalated from first-line support, ensuring minimal downtime and disruption for end-users. Manage incidents and service requests in the Jira ticketing system following the IT incident management process, ensuring accurate documentation and timely resolution within the SLAs. Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports. Use Slack for real-time communication and coordination with internal teams to resolve incidents and requests quickly and efficiently. Prioritize and escalate issues to L3 as necessary, ensuring prompt and effective resolution to minimize business impact. Communicate High Priority Incidents / critical issues to IT leadership and key stakeholders to ensure visibility and awareness. Ensure adherence to ITIL processes, including Incident Management, Request Fulfilment, Problem Management, Change Management, and Asset Management, within the t Mart IT Operations team.<br><br>Network Administration<br><br>Configure and maintain network devices, including firewalls, routers, switches, and Wi-Fi access points, ensuring full operational functionality. Support the management of email accounts, and cloud services. Monitor and advanced troubleshooting for internet connectivity, VPN issues, and network performance.<br><br>New Site Deployments & IT Infrastructure Maintenance<br><br>Lead the complete configuration of IT infrastructure for new sites, warehouses, and other locations, ensuring network and systems readiness. Provide full configuration support for network devices, CCTV cameras, POS systems, and other hardware installations. Provide on-ground support for L3 engineers during office setups and remote sites to ensure proper implementation. Travel to multiple sites within the country for support, installations, and troubleshooting as needed. A valid driving license is required to visit the locations.<br><br>CCTV & Security Systems Support<br><br>Configure, maintain, and troubleshoot CCTV systems, ensuring operational continuity and compliance with security requirements. Ensure proper storage and retrieval of video recordings in line with company guidelines.<br><br>Documentation & Process Improvement<br><br>Maintain accurate IT asset inventory, including network devices. Document troubleshooting guides, system configurations, and best practices to enhance IT support efficiency. Identify areas for process automation and efficiency improvements within IT operations.<br><br>Cross-Team Collaboration & Stakeholder Engagement<br><br>Work closely with IT Operations engineers in different regions, other IT teams (L1/L2/L3), and cross-functional teams. Support IT projects, upgrades, and initiatives aimed at improving infrastructure resilience. Provide guidance and training to end-users on IT policies, procedures, and best practices.<br><br>Skills Required<br><br>Advanced knowledge of network infrastructure, with familiarity in working with Fortinet devices for firewall and network setup. Good problem-solving skills to assist in troubleshooting and resolving technical issues effectively. Familiarity with real-time communication platforms like Slack to coordinate support and resolve issues effectively. Understanding of networking fundamentals (TCP/IP, VLANs, DHCP, DNS) and security protocols (firewalls, VPNs, data encryption). Experience with Microsoft 365, Active Directory, and basic knowledge with cloud platforms. Competence in managing CCTV systems, ensuring security, proper installation, and data retention. Ability to work collaboratively with internal teams and vendors to achieve business goals. Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Ability to manage time effectively, prioritize tasks, and work independently in a fast-paced, multi-site environment. Problem-solving skills, with the ability to identify issues and work toward solutions. A basic knowledge and understanding of ITIL or IT Service Management practices is desirable.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).4+ years of experience in IT support, network administration, or systems administration. Relevant IT certifications (e.g., CCNA, Fortinet NSE, Comp TIA Network+) are highly desirable. Proficiency in troubleshooting Windows systems, network devices, security tools and basic knowledge in Linux systems. ITIL Foundation Certified (V3 / V4) - Preferred

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced senior automation software engineer to help shape the future of software-defined transport and transmission networks. In this role, you will design, develop, test and integrate automation solutions and SDN controller capabilities that enhance programmability across Vodafone’s network infrastructure. You will work within a global, agile environment, collaborating with technology specialists to deliver innovative automation use cases, define architecture standards, and support the adoption of emerging technologies across Vodafone markets and group functions.</p> <h4>What you’ll do</h4> <ul> <li>Develop software solutions for network technologies and interfaces connected to software defined networking (SDN) controllers.</li> <li>Design, implement, test and document automation use cases within multi-vendor network environments.</li> <li>Develop and maintain testing procedures for SDN controllers integrated across the end-to-end SDN technology stack and laboratory environments.</li> <li>Define architectures, interfaces and protocols required to integrate SDN controllers into transport network automation solutions.</li> <li>Support the analysis, testing and implementation of new technologies across Vodafone markets and group-managed networks.</li> <li>Participate in agile delivery teams to build scalable and reliable automation products and services.</li> <li>Contribute to product roadmaps, backlogs and automation strategies.</li> <li>Collaborate with technology leads to define development frameworks, programming languages and solution architectures.</li> <li>Identify emerging technologies and vendor capabilities that support innovation and network evolution.</li> <li>Contribute to transport network strategy by supporting technical assessments and cost-benefit evaluations.</li> <li>Drive continuous improvement in software development processes and engineering practices.</li> <li>Apply modern software engineering principles, including documentation, code quality standards and maintainable application design.</li> </ul> <h4>Who you are</h4> <h4>Essential qualifications, knowledge and experience</h4> <ul> <li>Minimum 5 years of software development experience, including development of microservices using Python and Flask and/or Django.</li> <li>Minimum 3 years of experience working with network technologies, including exposure to software defined networking (SDN).</li> <li>Strong understanding of SDN-related technologies and protocols, including REST APIs, RESTCONF, NETCONF and YANG data models.</li> <li>Experience in API automation testing and automated testing frameworks such as pytest, unittest or equivalent approaches.</li> <li>Strong knowledge of software engineering best practices, including object-oriented programming, code quality, linting and technical documentation.</li> <li>Experience working within agile delivery methodologies.</li> <li>Understanding of CI/CD pipelines and version control systems.</li> <li>Professional IP networking certification such as CCIE or an equivalent qualification.</li> </ul> <h4>Preferred competencies</h4> <ul> <li>Collaborative team player with a strong partnership mindset.</li> <li>Self-motivated and proactive, with a practical approach to problem solving.</li> <li>Strong verbal and written communication skills.</li> <li>Ability to work effectively in diverse and international environments.</li> <li>Adaptability and resilience when working on complex technical challenges.</li> </ul> <h4>Desirable qualifications and experience</h4> <ul> <li>Knowledge of transport IP protocols and technologies such as BGP, segment routing and PCEP within multi-vendor environments including Nokia, Juniper and Cisco.</li> <li>Understanding of networking and optical transmission technologies such as DWDM and OTN across vendors including Nokia, Huawei and Ciena.</li> <li>Experience with containerisation and orchestration technologies including Docker and Kubernetes.</li> <li>Exposure to cloud-native architectures and cloud platforms.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on large-scale global network automation and SDN transformation initiatives.</li> <li>Exposure to cutting-edge transport, transmission and software-defined networking technologies.</li> <li>Collaboration with international engineering teams across Vodafone markets and group functions.</li> <li>Opportunity to contribute to strategic technology decisions and innovation initiatives.</li> <li>Experience working in a modern agile software engineering environment focused on continuous improvement.</li> <li>Professional growth through challenging projects involving cloud, automation, networking and software development.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced SDN architecture and controller integration.</li> <li>Multi-vendor network automation and orchestration.</li> <li>Automation testing strategies and continuous integration practices.</li> <li>Cloud-native development and container orchestration technologies.</li> <li>Transport network design, programmability and operational automation.</li> <li>Product roadmap planning and agile delivery methodologies within a global telecommunications environment.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p>About the Role</p><p>&nbsp;</p><p>We are looking for an IT &amp; Infrastructure Engineer to join our team and take responsibility for the administration, maintenance, security, and support of the company's internal IT infrastructure and systems.</p><p>&nbsp;</p><p>The role will also provide technical support for customer deployments when required, including site surveys, infrastructure assessment, network recommendations, system environment preparation, and troubleshooting.</p><p>&nbsp;</p><p>Key Responsibilities</p><p>&nbsp;</p><p>1. IT Infrastructure &amp; System Administration</p><p>&nbsp;</p><p>- Administer and maintain Windows and Linux servers and related infrastructure.</p><p>- Monitor server performance, availability, storage, and system health.</p><p>- Manage user accounts, permissions, access controls, and Active Directory services.</p><p>- Install, configure, maintain, and troubleshoot operating systems and enterprise applications.</p><p>- Manage and support virtualization environments and virtual machines.</p><p>- Ensure operating systems and applications are regularly patched and updated.</p><p>- Maintain accurate documentation of IT infrastructure, configurations, and procedures.</p><p>&nbsp;</p><p>2. Backup &amp; Disaster Recovery</p><p>&nbsp;</p><p>- Implement and maintain regular backup procedures for servers, databases, applications, and critical company data.</p><p>- Monitor backup jobs and investigate backup failures.</p><p>- Periodically verify backup integrity and perform restoration tests.</p><p>- Support the implementation and maintenance of disaster recovery procedures.</p><p>&nbsp;</p><p>3. Network Administration</p><p>&nbsp;</p><p>- Maintain and troubleshoot the company's LAN/WAN infrastructure.</p><p>- Configure and support switches, routers, firewalls, VPNs, and other network components.</p><p>- Monitor network performance, availability, and connectivity.</p><p>- Troubleshoot network and connectivity issues and identify root causes.</p><p>- Support network security and access-control requirements.</p><p>&nbsp;</p><p>4. Application &amp; Business Systems Administration</p><p>&nbsp;</p><p>- Administer and support internal business applications and systems, including HR and employee-related applications.</p><p>- Manage application users, permissions, configurations, and system availability.</p><p>- Coordinate with application vendors and internal teams for technical issues and upgrades.</p><p>- Support integration and connectivity requirements between different internal systems.</p><p>- Maintain documentation for applications, configurations, licenses, and dependencies.</p><p>&nbsp;</p><p>5. Customer Site Surveys &amp; Infrastructure Assessment</p><p>&nbsp;</p><p>- Conduct technical site surveys at customer locations when required.</p><p>- Assess customer infrastructure, servers, network connectivity, hardware, and technical environment.</p><p>- Identify infrastructure requirements and potential technical risks before system deployment.</p><p>- Prepare technical site survey reports and recommendations.</p><p>&nbsp;</p><p>6. Network Design &amp; Customer Infrastructure Recommendations</p><p>&nbsp;</p><p>- Analyze customer infrastructure and recommend appropriate network architecture and connectivity solutions.</p><p>- Recommend suitable server, virtualization, network, and security configurations required to support company solutions.</p><p>- Work with the implementation and technical teams to ensure the proposed infrastructure meets system requirements.</p><p>&nbsp;</p><p>7. Customer Environment Preparation</p><p>&nbsp;</p><p>- Prepare customer environments prior to system installation and deployment.</p><p>- Provision and configure physical or virtual servers as required.</p><p>- Install and configure the required operating systems and system components.</p><p>- Apply operating system security configurations, patches, updates, and hardening procedures.</p><p>- Verify network connectivity, required ports, services, and access before application deployment.</p><p>- Coordinate with implementation teams to ensure the environment is ready for deployment.</p><p>&nbsp;</p><p>8. Customer-Side Technical Support &amp; Troubleshooting</p><p>&nbsp;</p><p>- Provide technical troubleshooting and support at customer sites when required.</p><p>- Troubleshoot hardware, operating system, server, network, connectivity, and infrastructure-related issues.</p><p>- Identify root causes and implement appropriate corrective actions.</p><p>- Coordinate with internal development, implementation, and support teams when issues involve company applications.</p><p>- Liaise with customer IT teams and external vendors when required.</p><p>&nbsp;</p><p>9. IT Security</p><p>&nbsp;</p><p>- Apply and maintain basic IT security best practices across servers, workstations, networks, and applications.</p><p>- Manage access permissions and privileged accounts.</p><p>- Ensure systems are regularly patched and updated.</p><p>- Support endpoint protection, firewall, VPN, and security configurations.</p><p>- Identify and report potential security risks or vulnerabilities.</p><p>&nbsp;</p><p>10. IT Support &amp; Asset Management</p><p>&nbsp;</p><p>- Provide technical support to employees for hardware, software, network, and system-related issues.</p><p>- Maintain an inventory of IT assets, servers, network equipment, licenses, and software.</p><p>- Support procurement and technical evaluation of IT hardware and software when required.</p><p>- Maintain proper documentation of IT incidents, configurations, and resolutions.</p><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>&nbsp;</p><p>Required Qualifications &amp; Experience</p><p>&nbsp;</p><p>- Bachelor's degree in computer science, information technology, engineering, or a related field.</p><p>- Minimum 2 years of practical experience in IT infrastructure, system administration, or a similar role.</p><p>- Good hands-on experience with Windows Server and preferably Linux.</p><p>- Good understanding of networking concepts, including TCP/IP, DNS, DHCP, VLANs, routing, VPN, and firewalls.</p><p>- Experience with server backup and recovery solutions.</p><p>- Experience with virtualization technologies such as VMware or Hyper-V.</p><p>- Experience with Active Directory and user/account administration.</p><p>- Good troubleshooting and problem-solving skills.</p><p>- Ability to work independently and handle multiple technical issues.</p><p>- Good communication skills and ability to work directly with customers when required.</p><p>&nbsp;</p><p>Preferred Qualifications</p><p>&nbsp;</p><p>- Experience with Microsoft SQL Server administration.</p><p>- Experience with cloud platforms such as Microsoft Azure or AWS.</p><p>- Knowledge of cybersecurity and server hardening.</p><p>- Experience with monitoring tools and infrastructure monitoring.</p><p>- Experience working in a software or healthcare IT environment.</p><p>- Experience supporting enterprise applications and customer deployments.</p><p>- Relevant certifications such as Microsoft, CCNA, VMware, Azure, or equivalent are a plus.</p><p>&nbsp;</p><p>Key Competencies</p><p>&nbsp;</p><p>- Strong troubleshooting and analytical skills.</p><p>- Hands-on and practical approach to IT infrastructure.</p><p>- Good communication and customer-facing skills.</p><p>- Ability to work under pressure and respond to urgent technical issues.</p><p>- Strong sense of ownership and responsibility.</p><p>- Good documentation and organizational skills.</p><p>- Willingness to travel to customer sites when required.</p><p>&nbsp;</p><p>Success in This Role</p><p>&nbsp;</p><p>The successful candidate should be able to independently manage the company's day-to-day IT infrastructure while also supporting the technical preparation and deployment of customer environments, ensuring that servers, networks, operating systems, backups, security, and business applications remain secure, available, and reliable.</p><p>&nbsp;</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking an experienced Senior Automation Software Engineer to help shape the future of software-defined transport and transmission networks. In this role, you will design, develop, test and integrate automation solutions and SDN controller capabilities that enhance programmability across Vodafone’s network infrastructure. You will work within a global, agile environment, collaborating with technology specialists to deliver innovative automation use cases, define architecture standards, and support the adoption of emerging technologies across Vodafone markets and Group functions.<br><br><br><b>What you’ll do</b> <br><ul> <li>Develop software solutions for network technologies and interfaces connected to Software Defined Networking (SDN) controllers.</li> <li>Design, implement, test and document automation use cases within multi-vendor network environments.</li> <li>Develop and maintain testing procedures for SDN controllers integrated across the end-to-end SDN technology stack and laboratory environments.</li> <li>Define architectures, interfaces and protocols required to integrate SDN controllers into transport network automation solutions.</li> <li>Support the analysis, testing and implementation of new technologies across Vodafone markets and Group-managed networks.</li> <li>Participate in agile delivery teams to build scalable and reliable automation products and services.</li> <li>Contribute to product roadmaps, backlogs and automation strategies.</li> <li>Collaborate with technology leads to define development frameworks, programming languages and solution architectures.</li> <li>Identify emerging technologies and vendor capabilities that support innovation and network evolution.</li> <li>Contribute to transport network strategy by supporting technical assessments and cost-benefit evaluations.</li> <li>Drive continuous improvement in software development processes and engineering practices.</li> <li>Apply modern software engineering principles, including documentation, code quality standards and maintainable application design.</li> </ul><br><br><b>Who you are</b> <br> <span>Essential Qualifications, Knowledge and Experience</span> <ul> <li><span>Minimum 5 years of software development experience, including development of microservices using Python and Flask and/or Django.</span></li> <li><span>Minimum 3 years of experience working with network technologies, including exposure to Software Defined Networking (SDN).</span></li> <li><span>Strong understanding of SDN-related technologies and protocols, including REST APIs, RESTCONF, NETCONF and YANG data models.</span></li> <li><span>Experience in API automation testing and automated testing frameworks such as pytest, unittest or equivalent approaches.</span></li> <li><span>Strong knowledge of software engineering best practices, including object-oriented programming, code quality, linting and technical documentation.</span></li> <li><span>Experience working within agile delivery methodologies.</span></li> <li><span>Understanding of CI/CD pipelines and version control systems.</span></li> <li><span>Professional IP networking certification such as CCIE or an equivalent qualification.</span></li> </ul> <span>Preferred Competencies</span> <ul> <li><span>Collaborative team player with a strong partnership mindset.</span></li> <li><span>Self-motivated and proactive, with a practical approach to problem solving.</span></li> <li><span>Strong verbal and written communication skills.</span></li> <li><span>Ability to work effectively in diverse and international environments.</span></li> <li><span>Adaptability and resilience when working on complex technical challenges.</span></li> </ul> <span>Desirable Qualifications and Experience</span> <ul> <li><span>Knowledge of transport IP protocols and technologies such as BGP, Segment Routing and PCEP within multi-vendor environments including Nokia, Juniper and Cisco.</span></li> <li><span>Understanding of networking and optical transmission technologies such as DWDM and OTN across vendors including Nokia, Huawei and Ciena.</span></li> <li><span>Experience with containerisation and orchestration technologies including Docker and Kubernetes.</span></li> <li><span>Exposure to cloud-native architectures and cloud platforms.</span></li> </ul> <br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to work on large-scale global network automation and SDN transformation initiatives.</li> <li>Exposure to cutting-edge transport, transmission and software-defined networking technologies.</li> <li>Collaboration with international engineering teams across Vodafone markets and Group functions.</li> <li>Opportunity to contribute to strategic technology decisions and innovation initiatives.</li> <li>Experience working in a modern agile software engineering environment focused on continuous improvement.</li> <li>Professional growth through challenging projects involving cloud, automation, networking and software development.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced SDN architecture and controller integration.</li> <li>Multi-vendor network automation and orchestration.</li> <li>Automation testing strategies and continuous integration practices.</li> <li>Cloud-native development and container orchestration technologies.</li> <li>Transport network design, programmability and operational automation.</li> <li>Product roadmap planning and agile delivery methodologies within a global telecommunications environment.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook: VOIS Facebook</li> <li>Instagram: VOIS Instagram</li> <li>Chat with our employees to learn more about our projects: Employee Connect</li> </ul><br><br><br> </div>

???? We're Hiring | Senior Sales Account Manager Are you passionate about building strong business relationships and driving growth in the IT industry? Join Metra Computer Group as an Account Manager and play a key role in developing Cisco partner relationships, enabling business success, and driving channel growth.???? Location: Sheikh Zayed (On-site)???? Experience: 2–5 Years???? Level: Junior to Mid-Level What You'll Do✅ Manage and grow assigned Cisco partner accounts.✅ Build strong relationships with partners and Cisco teams.✅ Drive pipeline creation, partner engagement, and deal progression.✅ Coordinate with Sales, Technical, and Operations teams to support partners.✅ Track KPIs, forecasting, and partner performance while ensuring compliance with Cisco and company standards. What We're Looking For✔ 2–5 years of experience in Account Management, Channel Sales, or Partner Management.✔ Excellent English communication skills.✔ Strong relationship-building, negotiation, and presentation skills.✔ Ability to manage priorities and deliver results.✔ Engineering degree or a related field is preferred.✔ Basic knowledge of IT networking and enterprise technologies is a plus.✔ Experience working with Cisco partners or IT distributors is highly preferred. If you're ready to grow your career with one of the region's leading IT distributors, we'd love to hear from you!<br>#Hiring #Account Manager #Cisco #Channel Sales #Partner Management #ITJobs #Sales Jobs #Technology #Networking #Career Opportunity #Sheikh Zayed #Egypt Jobs #Metra Computer Group

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter futures.<p>As a Technical I, IT Operations specialist, you will help keep our IT environment running smoothly, securely, and efficiently across the network. Reporting to the IT Operations Manager, you will play a key role in system compliance, troubleshooting, service management, and day-to-day operational support while delivering a dependable experience for both internal and external clients.</p><br><br>Responsibilities<ul><li>Mount, install, and maintain switches and peripheral equipment in IDFs.</li><li>Perform hardware and software upgrades, ensuring antivirus definitions and system patches remain current.</li><li>Resolve break/fix issues for internal and external clients with a strong focus on timely service delivery.</li><li>Prepare and maintain accurate reports and records for hardware and software inventory.</li><li>Conduct safety and routine maintenance checks on IT equipment.</li><li>Clear trouble tickets and work orders promptly, with approximately 60%–70% of time focused on these activities.</li><li>Support service management functions, including incident and problem management.</li><li>Ensure compliance with SLA/SLO requirements while maintaining efficient and reliable IT operations.</li><li>Support global projects, automation efforts, and site transition activities.</li><li>Respond to high-severity issues with urgency, strong troubleshooting discipline, and compliance awareness.</li><li>Maintain detailed operational records, playbooks, asset inventory, and ticket resolution documentation.</li><li>Help drive high IT VOC scores by delivering reliable support in a 24/7 shift-based environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>1+ year of call center experience.</li><li>Fluent in English.</li><li>Strong IT service management and troubleshooting capabilities.</li><li>Excellent client coordination and project management skills.</li><li>Ability to work in compliance with ITIL and ISO standards.</li><li>Flexibility to work rotating and night shifts in a 24/7 environment.</li><li>Bachelor’s degree in Information Technology, Computer Science, or a related field is desirable.</li><li>CCNA, MCSA, SCCM, and BigFix certifications are preferred.</li></ul><br><br><p>Location:</p><br><br>EGY Cairo Egypt-Smart Village Building B2110<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<p>The inside Account Executive, Recurring Revenue creates, manages and drives services and software-led growth, partnering with the portfolio inside Account Executive. This role helps accelerate the EA motion, leveraging tool expertise to simplify complex licensing, drive recurring revenue, and cross-sell/upsell into Secure Networking. Partner closely with Portfolio iAEs and Leaders who manage the individual opportunities with Customers and Partners Serves as the regional subject matter expert on Cisco Enterprise Agreements, EAMP, and EA Licensing Serves as the regional subject matter expert on Services ensuring attach at all levels Integrate security software directly into core networking opportunities Conduct white-space analysis within customers existing install-base to identify software opportunities Own responsibility of forecast and adherence to sales operational best practices Maintain a comprehensive understanding of Cisco s full product portfolio to deliver the One Cisco Story Stay updated on industry trends, market dynamics, competitive insights to inform strategy and execution Daily utilize Cisco s Tech Stack, Agentic AI, and Sales Plays to scale and optimize customer engagement Fulfill a hybrid role with occasional travel for critical customer and partner engagements</p><p>The Global Virtual Sales organization is one of Cisco s fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth. We serve our customer life-cycle through a series of selling motions to drive higher value and an optimal experience from Cisco solutions. We are a dynamic and international team that brings excitement to the sales floor every day. We connect Cisco customers with solutions that can transform their businesses and change the world. We will provide you with a platform for success including coaching, training and on-the-job learning that will strongly support you in your career advancement. You will discover an innovative, flexible, and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. Our teams promptly adapt to respond to market changes, and we are all highly encouraged to give back to our local communities.</p><p><strong>Desired Candidate Profile</strong></p><p>If you enjoy selling in a changing environment, are goal motivated and believe in performance rewards for exceeding annual sales goals through strong collaboration with partners and internal collaborators, we have a place for you. You have 3+ years B2B selling experience in software and services. You exude a love for IT and ability to tap into technology. You have a history of career progression and desire for professional development You've got experience being responsible for the full sales cycle (prospecting, customer demos, negotiating and closing the sale). Highly motivated with a hunting spirit to develop new opportunities and grow business You are able to demonstrate strong sales achievement i.e., consistent achievement at or above quota, or a history YoY growth in your target market. You thrive building positive relationships. You have the ability to engage in active listening, to identify struggles- both current and future, and propose solutions to improve their process. You are a flexible and resilient problem solver; our strongest teammates have a sense of urgency to resolve issues. You thrive in a team environment and enjoy sharing ideas You take pride in your positive and upbeat energy. Experience using digital selling tools such as Salesforce, and LinkedIn Navigator, are a plus. Experience of Meddpicc is highly advantageous</p>

Key Responsibilities• Design and implement Unified Communications solutions, including voice, video conferencing, messaging, and collaboration platforms.• Coordinate UC projects, including system upgrades, migrations, integrations, and deployments.• Act as a Subject Matter Expert (SME) and escalation point for complex voice and video-related issues.• Manage vendor relationships, licensing, SLAs, and support contracts.• Collaborate with internal teams and customers to ensure reliable, secure, and high-performing UC services.<br>Experience & Qualifications• Bachelor’s degree in Information Technology, Telecommunications, or a related field.• 5+ years of experience working with Unified Communications technologies.• Strong hands-on experience with Avaya Aura and Cisco Collaboration platforms.• Solid understanding of VoIP, SIP, QoS, SBCs, call routing, and video conferencing technologies.• Relevant certifications such as Avaya ACSS/ACIS or Cisco Collaboration are a strong advantage.• Excellent communication, leadership, troubleshooting, and problem-solving skills.• Familiarity with ITIL processes and service management tools is a plus.

<ul><li>Assess the training needs of students and tailor programs accordingly.</li><li>Assist&nbsp;and&nbsp;evaluate&nbsp;the&nbsp;Tools&nbsp;and&nbsp;Assets&nbsp;needed for&nbsp;efficient&nbsp;standardized&nbsp;IT&nbsp;lab.</li><li>Assist/plan&nbsp;the&nbsp;training&nbsp;annual&nbsp;plan&nbsp;to&nbsp;cover&nbsp;the&nbsp;training&nbsp;needs and&nbsp;strategic&nbsp;goals&nbsp;of&nbsp;the Foundation related to educational objectives and trainers’ development.</li><li>Deliver all CISCO Networking and Administration related core courses.</li><li>Execute training and development programs throughout the network</li><li>Provide instruction on IT networking, particularly CISCO technologies.</li><li>Support trainees in understanding networking concepts and protocols.</li><li>Conduct hands-on exercises and practical demonstrations to reinforce learning.</li><li>Register to the CISCO Academy Portal for continuous training and development.</li><li>Register students on the CISCO Academy courses platform and oversee implementation of quizzes and students’ successful completion of courses.</li><li>Develop a library of lesson plans, training exercises and exams to ensure a continuous quality of training.</li><li>Keep aware of latest developments in the ICT sector</li></ul><p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To run and manage Cyber Security systems and user access control facilities (logical &amp; physical) to ensure that access is authorized according to Vodafone Egypt Security policy.</p><p>Key accountabilities and decision ownership</p><ul><li>Maintain Cyber Security systems availability &amp; ensure resolving issues escalated from first line within the agreed SLA.</li><li>Responsible for implementation of bulk user access profiles defined &amp; approved by the production system and data owners.</li><li>Responsible for implementing major approved and assigned security request for changes.</li><li>Maintain knowledge transfer and documentation of systems on hand...</li><li>Handles incidents communications within the team and with other teams when necessary.</li><li>Escalate issues to vendors and ensure that issue resolve within contact SLA.</li></ul><p>At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>Interpersonal &amp; communication skills.</li><li>Time management skills</li><li>Innovative thinking.</li><li>Team player &amp; customer focused.</li><li>Logic thinking &amp; takes responsibility.</li></ul><p>Must have technical/ professional qualifications :</p><ul><li>Bachelor s Degree in engineering or Computer Science.</li><li>Experience 4-5 Years in Technology, including 3 Year as Security Engineer.</li><li>Experience in Security Systems / services KPIs maintenance</li><li>Generic / vendor security certificate is preferred (CISSP / CIH / CCNP / F5)</li></ul><p></p></section>

Duties & Responsibilities Work closely with the sales team to understand customer needs and provide technical solutions based on Cisco/Aruba products and technologies. Conduct technical presentations and demonstrations to showcase different solutions. Answer technical questions and address customer concerns during the sales process. Design and architect solutions that meet customer requirements. Develop Bill of Materials (BOM), high-level and low-level designs (HLD/LLD), and technical proposals. Build and maintain strong relationships with key customer stakeholders. Provide technical support during the proof-of-concept (POC) and evaluation phases. Collaborate with internal teams, including sales, product management, and post-sales support, to ensure customer satisfaction. Stay updated with the latest technologies and industry trends. Create and maintain detailed documentation of proposed solutions. Qualifications Bachelor’s degree in engineering (Communication / Electronics / Computer Engineering preferred).4-6 years of experience in a Network Pre-Sales role. In-depth knowledge of networking technologies, including routing, switching, and wireless. Ability to explain complex technical concepts to non-technical stakeholders. Familiarity with network design and planning tools (e.g., Ekahau, IRIS Intange, Cisco CCW). Ability to simplify and explain complex technical concepts to non-technical audiences. Familiarity with modern architecture such as SD-WAN, SD-Access, ACI (Application Centric Infrastructure) is a plus Strong communication, presentation, and customer-facing skills. Proficiency in Microsoft Office (Word, Excel, Power Point).

<p>Connect to your opportunity</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;DIH is seeking a Senior Infrastructure Engineer, who will be responsible for the day-to-day administration, monitoring, troubleshooting and maintenance of the infrastructure services, ensuring high availability, performance, security and compliance.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;You will be working closely with the Infrastructure Expert and other technical teams to deliver infrastructure changes, troubleshoot and resolve incidents, maintain service reliability and continual service improvements of the DIH infrastructure environment.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Proactivity and analytical mindset are key in your role to identify the recurring issues, detect any anomaly, alerts or capacity issue and take the ownership end-to-end ensuring the infrastructure resilience and reliability.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Maintaining the infrastructure documentations, standard procedures and knowledge articles is very crucial to operate and for audit purposes.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;You will ensure that all activities are performed in accordance with the approved policies, standards and controls. Your communication skills are key to this role in be able to provide the best User Experience to our End Users.</p><p><br></p><p><br></p><p>Connect to your skills and professional experience</p><p><br></p><p>Essentials</p><p><br></p><p>Bachelor’s degree in computer science, Information Technology or related discipline.</p><p>3+ relevant years of experience.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Professional experience in enterprise network and infrastructure administration and operations.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Experience with Palo Alto Networks firewalls and SD-WAN including configuration, patching, upgrade, troubleshooting and lifecycle management.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Strong knowledge and practical experience with Cisco technologies in routing and switching.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Solid understanding of network security, segmentation, VPN and high availability and resilient network.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Perform network upgrades, migrations and technology refresh activities with minimal business disruption.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Manage Microsoft Server, Active Directory, Group Policy, DNS, DHCP and related enterprise services.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Hands-on experience in troubleshooting problems in a complex environment and drive them through resolution.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Maintain network availability, capacity, performance and resilience within the agreed service levels.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Experience in working within structured ITIL/ITSM environment performing Incident, Problem, Request and Change management.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Collaborate naturally and effectively with technical teams and technology vendors.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Continuous learning and improvement mindset and ability to adapt to business needs evolution.</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;Cisco and Palo Alto certifications</p><p><br></p><p>·&nbsp; &nbsp; &nbsp; &nbsp;English language fluency.</p><p><br></p><p><br></p><p>Desirables</p><p><br></p><p>Experience in network automation, scripting and infrastructure as a code.</p><p>Exposure to cloud networking and hybrid-cloud environments.</p><p>Experience in Windows server and Linux administration.</p><p>Understanding of virtualization technology such as VMWare or Hyper-V.</p><p>ITIL foundation certified&nbsp;&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Essentials<br>Bachelor s degree in computer science, Information Technology or related discipline.<br>3+ relevant years of experience.<br>Professional experience in enterprise network and infrastructure administration and operations.<br>Experience with Palo Alto Networks firewalls and SD-WAN including configuration, patching, upgrade, troubleshooting and lifecycle management.<br>Strong knowledge and practical experience with Cisco technologies in routing and switching.<br>Solid understanding of network security, segmentation, VPN and high availability and resilient network.<br>Perform network upgrades, migrations and technology refresh activities with minimal business disruption.<br>Manage Microsoft Server, Active Directory, Group Policy, DNS, DHCP and related enterprise services.<br>Hands-on experience in troubleshooting problems in a complex environment and drive them through resolution.<br>Maintain network availability, capacity, performance and resilience within the agreed service levels.<br>Experience in working within structured ITIL/ITSM environment performing Incident, Problem, Request and Change management.<br>Collaborate naturally and effectively with technical teams and technology vendors.<br>Continuous learning and improvement mindset and ability to adapt to business needs evolution.<br>Cisco and Palo Alto certifications<br>English language fluency.<br>Desirables<br>Experience in network automation, scripting and infrastructure as a code.<br>Exposure to cloud networking and hybrid-cloud environments.<br>Experience in Windows server and Linux administration.<br>Understanding of virtualization technology such as VMWare or Hyper-V.<br>ITIL foundation certified</p>

<p>Connect to your opportunity</p><p><br></p><p>•&nbsp; As an Infrastructure Lead, you will be part of building and shaping our infrastructure from the ground up, you will bring your technical expertise to design and deliver robust and scalable infrastructure while helping to define the standards and best practices that will support the business as it evolves.</p><p><br></p><p>• You will collaborate with technology teams and business stakeholders to turn requirements and challenges into solutions and continuously look for opportunities to simplify, automate and evolve our infrastructure.</p><p><br></p><p>• Deloitte is looking for someone who combines strong technical expertise with curiosity and an ownership mindset. Someone enjoys building new things, collaborating, learning and overcoming challenges. Someone who believes that great infrastructure is about enabling people, improving experience and making an impact that matters.</p><p><br></p><p>&nbsp;• You won’t just be maintaining an infrastructure but helping to shape what is next, can build capabilities, influence how we work and see the direct impact of your contribution.</p><p><br></p><p>Connect to your skills and professional experience</p><p><br></p><p>Essentials</p><p><br></p><p>• 7+ relevant years of experience.</p><p><br></p><p>•&nbsp; Bachelor’s degree in computer science, Information Technology or related Professional experience in Cybersecurity and Network security.</p><p><br></p><p>•&nbsp; Professional experience in enterprise network and infrastructure environments with strong hands-on expertise in network and security technologies.</p><p><br></p><p>• Proven experience with Palo Alto Networks firewalls and SD-WAN including design, implementation, configuration, troubleshooting and lifecycle management.</p><p><br></p><p>• Strong knowledge and practical experience with Cisco technologies in routing and switching as well as enterprise network architecture.</p><p><br></p><p>• Solid understanding of network security, segmentation, VPN and high availability and resilient network design.</p><p><br></p><p>• Experience in designing and implementing secure, scalable and high availability network solutions.</p><p><br></p><p>• Perform network upgrades, migrations and technology refresh activities with minimal business disruption.</p><p><br></p><p>• Hands-on experience in troubleshooting problems in a complex environment and drive them through resolution.</p><p><br></p><p>• Maintain network availability, capacity, performance and resilience within the agreed service levels.</p><p><br></p><p>• Experience in working within structured ITIL/ITSM environment.</p><p><br></p><p>• Collaborate naturally and effectively with technical teams and technology vendors.</p><p><br></p><p>• Taking ownership from design through implementation and operation.</p><p><br></p><p>• Continuous learning and improvement mindset and ability to adapt to business needs evolution.</p><p><br></p><p>• Cisco and Palo Alto certifications</p><p><br></p><p>• English language fluency.</p><p><br></p><p><br></p><p><br></p><p>Desirables&nbsp;&nbsp;</p><p><br></p><p>•&nbsp; Experience in network automation, scripting and infrastructure as a code.</p><p><br></p><p>• Exposure to cloud networking and hybrid-cloud environments.</p><p><br></p><p>• ITIL certified</p><p><br></p><p>• People management experience</p><p><strong>Desired Candidate Profile</strong></p><h3>Connect to your skills and professional experience</h3><p>Essentials</p><ul><li>7+ relevant years of experience.</li><li>Bachelor s degree in computer science, Information Technology or related</li><li>Professional experience in Cybersecurity and Network security.</li><li>Professional experience in enterprise network and infrastructure environments with strong hands-on expertise in network and security technologies.</li><li>Proven experience with Palo Alto Networks firewalls and SD-WAN including design, implementation, configuration, troubleshooting and lifecycle management.</li><li>Strong knowledge and practical experience with Cisco technologies in routing and switching as well as enterprise network architecture.</li><li>Solid understanding of network security, segmentation, VPN and high availability and resilient network design.</li><li>Experience in designing and implementing secure, scalable and high availability network solutions.</li><li>Perform network upgrades, migrations and technology refresh activities with minimal business disruption.</li><li>Hands-on experience in troubleshooting problems in a complex environment and drive them through resolution.</li><li>Maintain network availability, capacity, performance and resilience within the agreed service levels.</li><li>Experience in working within structured ITIL/ITSM environment.</li><li>Collaborate naturally and effectively with technical teams and technology vendors.</li><li>Taking ownership from design through implementation and operation.</li><li>Continuous learning and improvement mindset and ability to adapt to business needs evolution.</li><li>Cisco and Palo Alto certifications</li><li>English language fluency.</li></ul><p>Desirables</p><ul><li>Experience in network automation, scripting and infrastructure as a code.</li><li>Exposure to cloud networking and hybrid-cloud environments.</li><li>ITIL certified</li><li>People management experience</li></ul>