As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

Requirements

Qualifications

- Education: Bacheloru2019s degree in computer science or equivalent.

- Experience: 12+ yearsu2019 experience in Microsoft technologies in one or more of the

following: (Microsoft: Active Director, Microsoft Azure and AWS, Microsoft Exchange,

Skype for Business, Teams, SCCM, SCOM, VMM, MOM, OMS, Intune, Microsoft

SharePoint)

- Experience with migration of Exchange customers to Office 365 and end to end support

and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.

- Additional skills in Exchange Online Protection, Antigen/Forefront Protection for

Exchange.

- Experience in AD Security (ATA, AD backup and recovery, security practices and AD

health check)

- Knowledge in Microsoft Server features (ADFS u2013 DFS u2013 RMS u2013 WSUS u2013 WDS u2013 CA u2013 IIS).

- Knowledge in Virtualization (Microsoft Hyper-V, VMWare).

- Basic knowledge in SQL database administration and implementation.

- Solid understanding of client/server, networking, and Internet technologies

fundamentals.

- Experience working with Microsoft Server products alongside Microsoft Azure IaaS/

PaaS and experience with troubleshooting, configuring and supporting Network and

Hybrid scenarios.

- Working knowledge in several areas of Azure / AWS PaaS and/or IaaS, such as Azure

deployment, ARM template, Application Insights, PowerShell Scripting, Security, High

Availability, Azure Storage, Azure Virtual Machine, Backup / Disaster Recovery, Patching,

Clustering, Service Resilience, SQL Azure, ADLS and distributed systems etc.

- Experienced in DevOps and knowledge of Azure Web Aps, Service Fabric and .NET

(Preferred)

- Solid Networking Skills (Routing & Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and

WAN protocols)

- High sense of responsibility and ownership, acting like owner in what you do.

- Exceptional communication and presentation skills

- Proven people management and leadership skills

- Love being the first line of support and troubleshooting issues

- Strong analytical skills to investigate and resolve customer support tickets

- Able to multi-task efficiently under time pressure

- Able to work with cutting edge technology and assimilate information rapidly

Previous experience in managing customer-focused teams

Proven experience in managing a service and support focused team culture

- Ability to maintain composure during stressful situations.

- Fluent in Arabic and English.

Certification Requirements:

u2022 CCNA Routing and Switching.

u2022 ITIL Expert (Preferred)

u2022 MCSE: Core Infrastructure (Must)

u2022 MCSE: Private Cloud (Must)

u2022 MCSE: Messaging.

u2022 PMP Certified (Preferred)

u2022 Microsoft 365 Certified: Enterprise Administrator Expert (preferred)

u2022 Microsoft Certified: Azure Solutions Architect Expert (preferred)

","Work_Experience":"10+ years","