Cisco Network Engineer Jobs in Egypt

<h2>Requirements</h2><ul><li>English level: <strong>B1 – B2</strong>.</li><li>Flexibility to work on <strong>rotational shifts – 24/7</strong>.</li><li>Flexibility to work <strong>on-site in Nasr City (Abbas El-Akkad)</strong>.</li><li><strong>1–2 years of experience as a Call Center Team Leader in a banking account is a MUST.</strong></li><li>Strong knowledge of <strong>Contact Center infrastructure (Cisco)</strong> is a plus.</li><li>Excellent analytical skills with advanced knowledge of <strong>Excel and performance reporting</strong>.</li><li>Solid understanding of Contact Center KPIs, including:<ul><li>SLA</li><li>AHT</li><li>FCR</li><li>Occupancy</li><li>Other relevant KPIs</li></ul></li><li>Experience in <strong>coaching, monitoring, and calibration sessions</strong>.</li><li>Experience in maintaining <strong>COPC quality standards</strong>.</li></ul>

<p>We're Hiring: Presales Engineer – Infrastructure, Networking &amp; ELV Systems<br>Are you a skilled Presales Engineer with 2–3 years of experience in ICT Infrastructure, Networking, and ELV Systems? We'd love to hear from you!<br>Requirements:<br>✅ 2–3 years of experience in a Presales role.<br>✅ Strong technical knowledge of ICT Infrastructure, Networking, and ELV/Light Current Systems.<br>✅ Experience preparing technical proposals, BOQs, system designs, and tender responses.<br>✅ Good understanding of:<br>Structured Cabling<br>Active Network Solutions<br>CCTV<br>Access Control<br>Fire Alarm<br>Public Address<br>Other Low Current Systems<br>✅ Experience with leading vendors such as CommScope, Cisco, HPE Aruba, Hikvision, Axis, or similar is a plus.<br>✅ Excellent communication, presentation, and customer-facing skills.<br>&nbsp;Location: Heliopolis, Cairo, Egypt<br>&nbsp;Working Hours: 9:00 AM – 5:00 PM<br>Days Off: Friday &amp; Saturday<br>Know someone who fits this role? Feel free to tag them or share this opportunity!</p>

About the Role: Integrated Technics, a leading system integrator specializing in security systems, networking, and AV solutions, is looking for a Senior AV Presales Engineer to join our sales team. The ideal candidate will bridge the gap between technical solutions and client needs, designing tailored AV systems that win business and deliver value. Key Responsibilities:Design and develop AV solutions (audio, video, conferencing, digital signage, control systems) tailored to client requirements Prepare technical proposals, BOQs, and system design documents in response to RFPs/RFQsConduct client meetings and site surveys to understand technical and business needs Deliver product demonstrations and technical presentations to clients Collaborate with the sales team to develop winning proposals and pricing strategies Stay updated on the latest AV technologies, brands, and industry trends Support project handover to implementation/technical teams Build and maintain relationships with AV vendors and manufacturers Requirements:Bachelor's degree in Electronics, Communications Engineering, or related field5+ years of experience in AV presales/system design Strong knowledge of AV systems (Crestron, Extron, AMX, Cisco, Poly, etc.) Experience preparing technical proposals and BOQsExcellent communication and presentation skills Fluency in English (spoken and written) Relevant certifications (CTS, Crestron, Extron) are a plus

<p>Duties &amp; Responsibilities</p><ul><li>Install, troubleshoot, and maintain enterprise IT hardware including Servers, Storage, Networking, and Backup devices.</li><li>Perform Preventive Maintenance (PM) and Corrective Maintenance (CM) activities at customer locations.</li><li>Diagnose and resolve hardware failures on Dell, HPE, Lenovo, IBM, Cisco, EMC, NetApp, and other enterprise platforms.</li><li>Replace Field Replaceable Units (FRUs) such as HDDs, SSDs, Memory, Power Supplies, Controllers, Fans, and Motherboards.</li><li>Coordinate with OEM vendors and technical support teams for issue resolution and part replacement.</li><li>Troubleshoot hardware, storage, and network-related issues within defined SLA timelines.</li><li>Prepare service reports, maintenance reports, and documentation after each service activity.</li><li>Maintain inventory of spare parts and ensure proper asset tracking.</li><li>Provide technical guidance and support to junior and field engineers.</li><li>Participate in customer meetings and provide technical recommendations.</li><li>Ensure compliance with company processes, quality standards, and safety guidelines.</li><li>Be available for on-site support, emergency service calls, and travel as required.</li><li>Maintain excellent customer communication and deliver high-quality technical support.</li></ul><p>Required Skills</p><p>&nbsp;</p><ul><li>5+ years of experience in Enterprise Hardware Support.</li><li>Hands-on experience with Dell, HPE, Lenovo, IBM, Cisco, EMC, NetApp, and other enterprise hardware.</li><li>Strong troubleshooting and analytical skills.</li><li>Good communication, documentation, and customer handling skills.</li><li>Ability to work independently as well as in a team environment.</li><li>Willingness to travel across customer locations.</li></ul>

Key Responsibilities Design end-to-end technical solutions and lead the preparation of proposals, BOQs and tender (RFP/RFQ) responses. Support account managers in customer meetings, presentations and proof-of-concept activities. Own sizing and configuration of Data Center solutions: servers, storage, virtualization, backup and networking. Maintain certifications and relationships with key technology vendors. Coach the presales/technical team and review solution quality before submission. Required Profile7+ years of presales / solution-architecture experience with a systems integrator or technology vendor. Strong Data Center solutions background strongly preferred — servers, storage, virtualization, backup and related infrastructure. Hands-on experience producing winning RFP/tender responses in the Egyptian market. Relevant vendor certifications (e.g., Nutanix, Dell, HPE, Cisco, VMware, Veeam) are a plus. Strong presentation and communication skills in English.

About Us: Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, Tech M provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.<br>Job Details Years of Experience: 10 to 13 Years<br>Job Summary Seeking an experienced Solution Architect with strong telecom and IT infrastructure expertise to lead end-to-end solution design, customer engagements, and technical architecture initiatives. The ideal candidate should have solid business acumen, leadership experience, and the ability to deliver innovative solutions aligned with customer requirements.<br>Key Responsibilities Design and architect end-to-end telecom and IT solutions. Gather business and technical requirements and translate them into scalable architectures. Lead customer discussions, technical presentations, and solution workshops. Provide architectural guidance to engineering and delivery teams. Support major incident management, escalations, and complex network troubleshooting. Collaborate with global and geographically distributed teams. Stay updated on telecom industry trends and emerging technologies. Required Skills Cisco Routers & Switches SD-WAN, LAN/WANMPLS, VPN, IP Networking BGP / i BGPLoad Balancers Firewalls & Security Solutions Network Troubleshooting & Root Cause Analysis Incident, Problem & Escalation Management<br>Qualifications10–13 years of experience in Telecom, Networking, or Solution Architecture. Strong customer-facing and consulting experience. Proven team leadership and stakeholder management skills. Experience working in an international environment. Certifications (Preferred) CCNACCNPITIL Foundation Cisco Certifications<br>How To Apply:It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application! Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Infrastructure L3 Support Engineer to provide advanced administration, support, and troubleshooting for enterprise Microsoft infrastructure, messaging, virtualization, endpoint management, and security platforms.<br> The role requires hands-on expertise in Microsoft Exchange, Windows Server technologies, Active Directory, Azure services, disaster recovery, virtualization, vulnerability remediation, and enterprise security solutions.<br> The ideal candidate will be responsible for ensuring high availability, security, performance, and compliance of enterprise infrastructure while collaborating with cross-functional IT and Cyber Security teams.<br> Key Responsibilities Provide L3 administration and support for Microsoft Exchange Server (Exchange 2019 SE) in hybrid environments with Microsoft 365.<br> Administer, maintain, and troubleshoot Windows Server infrastructure, Active Directory, DNS, DHCP, Group Policies (GPO), ADFS, and Entra Connect synchronization.<br> Exchange administration including mailbox management, DAG health monitoring, transport troubleshooting, hybrid mail flow, and Enterprise Vault integration.<br> Manage enterprise email security platforms including Cisco IronPort Email Security Appliance (ESA), Trellix FireEye Email Security, CodeTwo email signature solutions.<br> Administer DDI solutions including EfficientIP and Infoblox for DNS, DHCP, and IP Address Management (IPAM).<br> Plan, execute, validate, and document Disaster Recovery (DR) drills for Exchange, Active Directory, Windows Servers, and supporting infrastructure to ensure business continuity.<br> Manage virtualization infrastructure including VMware vSphere, ESXi, VxRail, and Nutanix HCI, including provisioning, migrations, performance tuning, troubleshooting, and decommissioning.<br> Administer Microsoft Entra ID (Azure AD), Azure PIM, Conditional Access, RBAC, Enterprise Applications, App Registrations, and Single Sign-On (SSO).<br> Manage Microsoft Intune (MDM/MAM) for device compliance, application deployment, and endpoint configuration.<br> Administer Microsoft Defender security solutions and collaborate with Cyber Security teams on security initiatives and compliance requirements.<br> Manage Windows Server patching, application deployment, and endpoint lifecycle using ManageEngine Endpoint Central and PDQ Deploy.<br> Administer ManageEngine solutions including ADManager Plus, AD360, Exchange Reporter Plus, and OpManager for identity management, reporting, monitoring, and operational health.<br> Perform Windows Server hardening using Microsoft security baselines and Group Policy best practices.<br> Identify, analyze, prioritize, and remediate Windows infrastructure vulnerabilities using Qualys Vulnerability Management reports and Microsoft security recommendations.<br> Coordinate with Cyber Security teams to implement security controls, compliance standards, and vulnerability remediation activities.<br> Monitor server performance, capacity, availability, and operational health across enterprise infrastructure.<br> Support backup, recovery, and business continuity solutions along with Veeam Backup team.<br> Administer enterprise security tools including Trend Micro and McAfee endpoint security solutions.<br> Create automation scripts using PowerShell to streamline routine administration, monitoring, reporting, and operational tasks.<br> Support data center operations, vendor coordination, infrastructure upgrades, migrations, and change management activities.<br> Prepare technical documentation, standard operating procedures (SOPs), knowledge articles, and operational runbooks.<br> Participate in major incident management, root cause analysis (RCA), problem management, and continuous service improvement initiatives.<br> Microsoft Windows Infrastructure Microsoft Exchange Server 2019 SE and Microsoft 365 Hybrid Exchange Windows Server Administration Active Directory Domain Services and Group Policy (GPO) DNS, DHCP, ADFS Microsoft Entra ID (Azure AD) and Entra Connect Azure PIM, Conditional Access and RBAC Enterprise Applications &amp; App Registrations Messaging &amp; Email Security - Cisco IronPort Email Security Appliance (ESA) &amp; Trellix FireEye Email Security Enterprise Vault for Exchange Endpoint &amp; Patch Management Microsoft Intune (MDM/MAM) Microsoft Defender ManageEngine Endpoint Central Virtualization &amp; Infrastructure - VMware vSphere &amp; Nutanix HCI Server Provisioning &amp; Lifecycle Management Identity &amp; Management Tools - ManageEngine Tools Security &amp; Vulnerability Management, Windows Server Hardening &amp; Microsoft Security Baselines Vulnerability Assessment &amp; Remediation Disaster Recovery Planning &amp; Testing Performance Tuning and Capacity Management Scripting and PowerShell Automation</span> </div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Provide strong technical support in transmission</li> <li>Ensure proper and timely handling of individual/global complaints related to transmission area</li> <li>Development, report and implementation of enhancement projects and work streams</li> <li>Implement preventive software correction packages on transmission nodes to solve transmission network problems</li> <li>Provide troubleshooting, analysis & problem solution for critical situations</li> <li>24x7 2nd line support on call for transmission network emergencies reported by internal customers, to fix critical problems</li> <li>Attending on site events if needed</li> <li>Implement and report transmission network activities to management for proper follow-up</li> <li>Follow the escalation & reporting procedure in due time</li> <li>Attend all assigned trainings, sessions, or workshops</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>BSc in telecom engineering</li> <li>Minimum 6 years of experience in relevant field</li> <li>Strong IP knowledge, CCNP knowledge is a must (BGP, ISIS, OSPF, MPLS and L3VPN)</li> <li>Good understanding of MW planning basics</li> <li>Good knowledge of MW nodes includes Ericsson, Huawei and SAIE or equivalent</li> <li>Good knowledge of BH nodes/routers: HU or equivalent</li> <li>Good understanding for the GSM/3G/4G network</li> <li>Python programming knowledge is a plus</li> <li>Automation & scripting tools developing experience is a plus</li> <li>Good communication/management skills</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p><strong>Together we can.</strong></p></p><p></p>

<p>Position Overview We are seeking a results-driven Technical Sales Manager to drive business growth by delivering innovative technology solutions to enterprise customers. The ideal candidate will work closely with sales teams and clients to understand business needs, design tailored solutions, and support the complete sales lifecycle from opportunity identification and solution design to proposal development and successful project handover.</p><p>Key Responsibilities</p><ul><li>Partner with sales teams to identify new business opportunities and develop technology solutions.</li><li>Conduct customer meetings, technical presentations, solution demonstrations, and workshops.</li><li>Design solution architectures that align with customer business and technical requirements.</li><li>Prepare technical proposals, RFP/RFI responses, and solution documentation.</li><li>Collaborate with vendors and internal technical teams to develop competitive solutions.</li><li>Support pricing, solution sizing, and commercial proposal development.</li><li>Build strong relationships with enterprise customers and act as a trusted technical advisor.</li><li>Stay current with emerging technologies, cybersecurity, cloud, infrastructure, and digital transformation trends.</li><li>Support contract negotiations and ensure smooth transition from pre-sales to delivery teams.</li><li>Maintain an accurate sales pipeline and contribute to business growth targets.</li></ul><p>Technical Skills</p><ul><li>Strong understanding of enterprise IT infrastructure, cloud, networking, and cybersecurity solutions.</li><li>Experience with solution architecture and enterprise technology consulting.</li><li>Knowledge of Microsoft, Cisco, Palo Alto, Fortinet, VMware, IBM, or similar enterprise technologies.</li><li>Familiarity with cloud platforms such as Microsoft Azure, AWS, or Google Cloud.</li><li>Experience preparing technical proposals, RFPs, RFIs, and solution presentations.</li><li>Understanding of cybersecurity frameworks and modern enterprise architectures is an advantage.</li></ul><p>Soft Skills</p><ul><li>Excellent communication, presentation, and negotiation skills.</li><li>Strong customer relationship management abilities.</li><li>Business development and consultative selling mindset.</li><li>Analytical problem-solving and strategic thinking.</li><li>Ability to manage multiple opportunities and meet deadlines.</li><li>Self-motivated, proactive, and results-oriented.</li></ul><p>Working Requirements</p><ul><li>Willingness to travel for customer meetings and business engagements.</li><li>Ability to collaborate with cross-functional teams and technology partners.</li><li>Commitment to achieving sales targets while delivering exceptional customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.</li><li>5+ years of experience in technical sales, pre-sales, or solution consulting.</li><li>Certifications in Microsoft Azure, AWS, Cisco, VMware, Fortinet, Palo Alto, or relevant enterprise technologies are an advantage.</li></ul>

<p>Design, build, and optimize enterprise network platforms that support global infrastructure. Drive platform modernization, automation, reliability improvements, and operational efficiencies while partnering closely with engineering, architecture, and operations teams. Expertise with Network Configuration for Switching (Arista, Cisco), Firewalls (Checkpoint, Palo Alto), etc.</p><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and maintain IT infrastructure including servers, storage systems, virtualization platforms (VMware vSphere), network equipment, and end-user devices to ensure reliable operations. Administer Microsoft Active Directory, Group Policies, DNS, DHCP, File Services, and Microsoft 365 services to support organizational IT needs. Monitor system performance, availability, backups, and security events; implement and maintain cybersecurity best practices, endpoint protection, and access management controls to ensure business continuity. Install, configure, and troubleshoot network equipment including switches, wireless networks, and IP telephony solutions to maintain seamless connectivity. Coordinate and execute backup procedures, disaster recovery protocols, and business continuity initiatives to protect critical business operations. Support and manage cloud-based services and hybrid infrastructure environments while managing incidents, service requests, and problem resolution through IT Service Management (ITSM) processes. Develop and maintain technical documentation, operational procedures, and knowledge base articles; prepare regular reports on system health, infrastructure status, asset management, and operational KPIs; participate in IT projects, infrastructure upgrades, system implementations, and process improvement initiatives; and provide technical guidance and training to end-users as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Computer Engineering, Computer Science or Information Technology. +3 years of experience in IT Infrastructure, IT Operations, or System Administration. Strong expertise in IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 Administration, VMware vSphere, storage systems, and backup solutions. Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing, Switching, Wireless Networks) with hands-on experience in Cisco networking equipment, IP Telephony systems, and cloud technologies such as Microsoft Azure. Excellent troubleshooting, analytical, and problem-solving capabilities with knowledge of ITSM frameworks and ITIL best practices.</p><p></p></section>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To run and manage cyber security systems and user access control facilities (logical & physical) to ensure that access is authorized according to Vodafone Egypt security policy.</p> <h4>Job responsibilities</h4> <p><strong>Key accountabilities and decision ownership</strong></p> <ul> <li>Maintain cyber security systems availability and ensure resolving issues escalated from first line within the agreed SLA.</li> <li>Responsible for implementation of bulk user access profiles defined and approved by the production system and data owners.</li> <li>Responsible for implementing major approved and assigned security request for changes.</li> <li>Maintain knowledge transfer and documentation of systems on hand.</li> <li>Handle incidents communications within the team and with other teams when necessary.</li> <li>Escalate issues to vendors and ensure that issues are resolved within contract SLA.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Job requirements</h4> <p><strong>Core competencies, knowledge and experience</strong></p> <ul> <li>Interpersonal and communication skills.</li> <li>Time management skills.</li> <li>Innovative thinking.</li> <li>Team player and customer focused.</li> <li>Logical thinking and takes responsibility.</li> </ul> <p><strong>Must have technical/professional qualifications:</strong></p> <ul> <li>Bachelor’s degree in engineering or computer science.</li> <li>Experience 4-5 years in technology, including 3 years as security engineer.</li> <li>Experience in security systems/services KPIs maintenance.</li> <li>Generic or vendor security certificate is preferred (CISSP, CIH, CCNP, F5).</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.</p> <p>Together we can.</p></p><p></p>

Responsibilities Lead, coach, and motivate a team of Arabic Customer Service Agents to achieve performance targets and deliver exceptional customer experiences. Track and analyze KPIs such as Customer Satisfaction (CSAT), Service Level, Average Handling Time (AHT), Quality Scores, and First Contact Resolution (FCR). Conduct regular performance reviews, one-on-one meetings, and coaching sessions to drive continuous improvement. Identify training and development needs and support team members in enhancing their skills and performance. Collaborate with Quality Assurance and Training teams to improve service quality and operational efficiency. Prepare and present performance reports, highlighting achievements, challenges, and action plans.<br>Qualifications Bachelor's degree in any relevant discipline.2-3 years of experience as a TL within a Banking or Financial Services Contact Center is a MUST. Strong knowledge of Cisco Contact Center solutions is a plus. Flexible working on site in Nasr City. Proven experience in KPI management, reporting, and performance analysis. Solid understanding of Contact Center Operations and COPC standards. Excellent coaching, leadership, and people management skills. Strong communication skills in Arabic and English B1 - B2.<br>✨ We provide medical and social insurance + attractive package!!<br>If you know someone who might be a great fit, please share or repost this post to help us reach the right candidates.

About the Role:Responsible for end-to-end activation, configuration, and testing of B2B enterprise connectivity services — spanning ISP network infrastructure and customer-side CPE equipment. The role manages field installation, technical troubleshooting, and customer handover to ensure seamless service delivery.<br><br>Roles & Responsibilities:Activate and test B2B services end-to-end across ISP network and customer CPEs. Configure and test routers, modems, and related CPE hardware for proper operation. Activate and troubleshoot 3G SIMs and wireless connections with relevant teams. Review next-day installation plans and confirm readiness of all required components. Coordinate workload distribution and manage field technicians during on-site installations. Liaise with customers during activation phase for router configuration and issue resolution. Conduct site surveys and recommend applicable connectivity solutions. Capture customer-signed installation reports and upload to the order management system. Submit daily, weekly, and monthly progress reports to relevant stakeholders. Conduct periodic technical training sessions for team engineers<br>.<br>Required Qualifications:B. Sc. in Telecommunications Engineering, Computer Engineering, or related field.2 years of hands-on experience in telecom/ISP field operations or enterprise service delivery. Solid knowledge of TCP/IP, LAN/WAN, and basic routing concepts. Experience configuring routers and modems (Cisco, Huawei, or equivalent). Familiarity with wired (fiber/copper) and wireless (3G/LTE) connectivity activation and testing. Layer 1–3 troubleshooting and fault diagnosis skill<br>s.

Company Description Cretik is a Dubai-based software house, founded in 2020, that delivers bespoke software, mobile applications, UI/UX, websites, and e-commerce solutions. The company serves clients across Egypt, Saudi Arabia, and the wider MENA region, helping organizations strengthen their digital presence. Cretik’s professional team focuses on intuitive, visually compelling digital products that align with business goals. By combining design and technology, Cretik enables clients to exceed industry standards and gain a sustainable competitive advantage. The environment supports collaboration, innovation, and growth for team members who are passionate about high-quality digital solutions. Role Description This is a full-time, on-site System Administrator role based in Giza. The System Administrator will manage and maintain servers, networks, and core IT infrastructure to ensure stable and secure operations. Daily responsibilities include monitoring system performance, applying updates and patches, and managing user accounts and permissions. The role involves diagnosing and resolving technical issues, providing timely technical support to internal teams, and coordinating with developers and other stakeholders to support project deployments. The System Administrator will also help implement security best practices, maintain documentation, and contribute to continuous improvement of IT processes. Qualifications Strong skills in System Administration and Information Technology to manage servers, operating systems, and core infrastructure. Proficiency in Troubleshooting and Technical Support to diagnose, resolve, and document hardware and software issues. Experience with Network Administration, including configuring routers, switches, firewalls, and VPNs. Knowledge of system security practices, backup and recovery strategies, and monitoring tools. Familiarity with Linux and Windows server environments and common virtualization or cloud platforms. Effective communication and collaboration skills, with the ability to support multidisciplinary teams. Strong organizational skills and attention to detail, with the ability to prioritize and handle multiple tasks. Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Relevant certifications (e.g., Comp TIA Network+, Comp TIA Security+, Microsoft, Cisco) are a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Sep 07, 2026, 12:00AM</p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><strong>Key Responsibilities:</strong><br>•Reviews the proposal and delivery model with presales support<br>•Provides the Level of Effort of the build activities<br>•Proposes the management architecture for some managed offers<br>•Contributes to service creation or evolution (PoC/PoV/Bespoke solutions)<br>•Validates non-standard requests<br>•Participates in project internal and external kickoff meetings<br>•Participates in technical workshops with the customer<br>•Helps collecting the technical requirements<br>•Aligns the project timeline and deliverables with PM<br>•Deployment and configuration of different security solutions<br>•Conform to existing operational service processes, technical procedures, guidelines, and best practices<br>•Manages the rollout plans with the customer and PM<br>•Tests the security scope with the customer and any other relevant stakeholder<br>•Provides post implementation support<br>•Initiates the HOTO process with the Operations team and conduct knowledge transfer sessions<br>•Coordinates and performs disconnection tasks<br>•Conform to corporate security policies and code of ethics</p><br><br>About you<p><strong>Must have:</strong><br>•Expert Network Security Skills<br>•Advanced networking skills. Very good understanding of TCP/IP, routing, switching and SDWAN<br>•Ability to work and communicate effectively in English (both written and spoken)<br>•Excellent Customer communication skills<br>•Able to remain calm and focused in potentially stressful situations<br>•Sound customer facing experience<br>•At least 3 years hands-on experience with one or more of the following solutions:<br> - Firewalls (Fortinet, Palo Alto, CheckPoint, Juniper, Cisco)<br> - SDWAN technologies (Viptela, Meraki, Fortinet)<br> - Remote Access Solutions (Ivanti)<br> - ASE (Palo Alto Prisma Access)<br> - F5 (LTM, GTM, WAF)<br> - SSE (Zscaler)<br> - Antivirus and Antimalware.<br> - IDS &amp; IDP (McAfee, Juniper, Fortinet, Cisco)<br> - URL &amp; Content filtering solution.<br> - Cloud platforms (Azure, AWS)<br> - Unix/Linux operating system.</p><br><br><p><br><strong>Good to have:</strong><br>•French is a plus<br>•Certification in IT/Network security or vendor relevant certifications.<br>•Scripting<br>•Project management knowledge</p><br><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity &amp; inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<p>Security Infrastructure Management: Deploy, configure, and maintain enterprise next-generation firewalls (NGFW), intrusion prevention systems (IPS/IDS), VPN gateways, and web application firewalls (WAF). Network Access &amp; Segmentation: Implement Network Access Control (NAC), zero-trust architecture, and strict micro-segmentation across corporate headquarters, primary/disaster recovery data centers, and remote branch networks. Monitoring &amp; Incident Response: Continuously monitor network traffic for anomalous behavior, coordinate with the Security Operations Center (SOC), and lead technical remediation during network security incidents. Policy Enforcement &amp; Auditing: Develop, maintain, and audit firewall rule bases, access control lists (ACLs), and site-to-site VPN tunnels. Ensure all network changes follow formal change management procedures. Secure Infrastructure Projects: Partner with Cloud, Infrastructure, and Application teams to architect secure connectivity for new digital banking services, mobile applications, and third-party integrations. Regulatory Compliance: Ensure all network security controls strictly align with Central Bank of Egypt (CBE) cybersecurity directives, PCI-DSS requirements, and ISO 27001 standards. Vulnerability Remediation: Conduct regular network vulnerability scans, review penetration testing findings, and patch or harden network appliances accordingly.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field from a reputable university. 4 5 years of hands-on experience in data center security technologies. Proven hands-on experience with data center security technologies, including Next-Generation Firewalls (NGFW), Web Application Firewalls (WAF), F5 Load Balancers, VPN technologies, IDS/IPS, and network segmentation. Experience with security solutions from leading vendors such as Palo Alto, Fortinet, F5, Cisco, or equivalent. Strong knowledge of routing, switching, TCP/IP, and network security best practices. Demonstrated experience in implementing, configuring, and troubleshooting security solutions within enterprise environments. Excellent analytical, problem-solving, troubleshooting, and communication skills. Relevant professional certifications are preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li>Define operational scope and procedures for IT service handover, ensuring consistent execution and adherence to established standards</li><li>Deliver comprehensive IT support across all service levels, including 1st level service desk, 2nd level technical support, and 3rd level assistance for complex IT solutions</li><li>Manage and prioritize Service Requests and Incidents, ensuring timely resolution and optimal resource allocation</li><li>Administer, monitor, and operate existing IT systems and infrastructure to maintain optimal performance and availability</li><li>Develop, approve, and maintain IT continuity and disaster recovery plans to ensure business resilience</li><li>Administer user identity and access management, controlling system access and maintaining security protocols</li><li>Ensure security protection and implement technical solutions for all IT systems, maintaining compliance with organizational security standards</li></ul><br><br>Qualifications and Experience<ul><li><p><strong>Education:</strong> Bachelor's Degree in Computer Engineering, Computer Science, or Information Technology.</p><br></li><li><p><strong>Experience:</strong> 1 year of experience in IT Infrastructure, IT Support, or junior System Administration (relevant internships will be considered).</p><br></li><li><p><strong>Core Systems:</strong> Foundational knowledge and basic hands-on exposure to IT infrastructure management, including Windows Server, Active Directory, DNS, DHCP, Microsoft 365 administration, and basic virtualization concepts (e.g., VMware vSphere or Hyper-V).</p><br></li><li><p><strong>Networking &amp; Cloud:</strong> Solid understanding of networking fundamentals (TCP/IP, VLANs, Routing/Switching) with exposure to Cisco equipment, IP Telephony, or cloud environments like Microsoft Azure.</p><br></li><li><p><strong>Troubleshooting &amp; Support:</strong> Strong troubleshooting, analytical, and problem-solving skills, with a basic understanding of IT Service Management (ITSM) ticketing systems and ITIL best practices.</p><br></li></ul><br> </div>

A GLIMPSE ABOUT CRÉDIT AGRICOLE EGYPT:<br>Crédit Agricole Egypt Since its launch in 2006, Crédit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Crédit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt’s national priorities. With a universal customer-focused model, Crédit Agricole Egypt is “a whole bank just for you” serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers’ best interests, Crédit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Crédit Agricole Egypt’s endeavor to attain its customers’ satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Crédit Agricole Egypt is in line with the world’s digital transformation, encouraging and implementing an innovative environment to exceed its customers’ expectations. In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.<br><br>Job Summary:<br>The Senior IS Virtualization System Administrator is responsible for the strategic design, implementation, optimization, and maintenance of the organization’s enterprise virtualization infrastructure. This role ensures the high availability, security, and scalability of our on-premises and hybrid cloud virtualized environments, with a primary focus on the VMware software-defined data center (SDDC) stack.<br>As a senior member of the infrastructure team, you will act as the principal subject matter expert for VMware v Sphere, NSX, and Site Recovery Manager (SRM). You will lead complex migrations, manage physical server hardware lifecycles, orchestrate disaster recovery strategies, and mentor junior administrators to ensure maximum uptime across critical enterprise applications.<br>Key Responsibilities:<br>1. VMware Infrastructure Architecture & Deployment<br>Design, build, and maintain a highly available enterprise virtualization platform strictly centered on VMware v Sphere (ESXi, v Center, and v SAN). Lead technical design, sizing, and hardware specifications for enterprise-grade rack and blade servers (e.g., Dell Power Edge, HPE Pro Liant, Cisco UCS, Supermicro) optimized for VMware workloads. Conduct continuous capacity planning, resource monitoring, and performance tuning for hypervisor hosts, clusters, and underlying Storage Area Networks (SAN/NAS).<br>2. Advanced Network Virtualization (VMware NSX)<br>Architect, deploy, and manage VMware NSX (NSX-T / NSX-T Data Center) to handle logical routing, switching, and load balancing. Implement and enforce micro-segmentation and distributed firewall (DFW) policies within NSX to enhance zero-trust data center security. Configure edge clusters, VPNs, and overlay networks (Geneve/VXLAN), coordinating closely with the physical networking team to align virtualization layers with core network routing.<br>3. Disaster Recovery & Business Continuity (VMware SRM)<br>Own the design, implementation, and rigorous testing of enterprise business continuity plans using VMware Site Recovery Manager (SRM). Configure and maintain SRM protection groups, recovery plans, and replication policies (v Sphere Replication or array-based replication) to meet strict RTO and RPO metrics. Lead regular, non-disruptive disaster recovery drills and handle real-world failover/failback operations during critical infrastructure disruptions.<br>4. Server Hardware & Infrastructure Lifecycle<br>Oversee the end-to-end lifecycle of physical server hardware, including procurement evaluations, initial burn-in testing, physical racking, provisioning, and firmware/BIOS upgrades. Configure and manage server hardware components, including CPU/RAM optimization, hardware RAID controllers, Host Bus Adapters (HBAs), and high-speed network interfaces (NICs). Implement and maintain out-of-band management platforms (e.g., Dell i DRAC, HPE i LO, Cisco IMC) for remote monitoring, hardware alerting, and bare-metal management.<br>5. Leadership, Security & Automation<br>Enforce virtualization security best practices, including hardening ESXi hosts, securing management interfaces, and managing role-based access control (RBAC) in compliance with industry regulations. Drive infrastructure automation initiatives using tools like VMware Power CLI, Terraform, Ansible, or Python to streamline provisioning and patch management. Provide Tier 3/4 troubleshooting support for complex compute, NSX networking, SRM recovery, and storage infrastructure issues. Mentor junior system administrators and maintain comprehensive technical documentation, topology diagrams, and DR runbooks.<br>Qualifications & Skills:<br>1- Required Experience & Education<br>Education: Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent professional experience). Experience: Minimum of 6–8 years of experience in system administration, with at least 4+ years of dedicated, hands-on experience managing enterprise VMware environments, including active deployment and administration of VMware NSX and SRM.<br>2- Technical Proficiency (Mandatory)<br>Core Virtualization: Expert-level knowledge of VMware v Sphere (ESXi, v Center, v SAN). Network Virtualization: Advanced proficiency in VMware NSX, including distributed firewalls, edge routing, and micro-segmentation. Disaster Recovery: Deep technical competency with VMware Site Recovery Manager (SRM) and enterprise replication technologies. Server Hardware: Strong experience with enterprise x86 server hardware architectures (Rack, Blade, and Composable infrastructure) from vendors like Dell, HPE, Cisco, or Supermicro. Storage & Networking: Strong understanding of SAN/NAS protocols (i SCSI, Fibre Channel, NFS), NVMe-ready architectures, and core networking concepts (TCP/IP, BGP, OSPF, DNS, DHCP). Automation: Practical experience with Power Shell / Power CLI and scripting tools for automated v Sphere administration.<br>3- Preferred Certifications (Highly Valued)<br>VMware Certified Professional (VCP) / VMware Certified Advanced Professional (VCAP) in Data Center Virtualization (DCV) or Network Virtualization (NV). VMware Certified Specialist – v Sphere site Recovery Manager. Vendor-specific hardware certifications (e.g., Dell Technologies Product Certified, HPE Master ASE).<br>4- Work Environment & Physical Demands<br>Standard office environment with options for hybrid work (depending on company policy). Participation in a 24/7 on-call rotation for critical infrastructure emergencies, hardware failures, or disaster recovery activation. Regular data center visits required for hardware maintenance, deployment, troubleshooting, racking, and cabling (must be able to lift up to 40 lbs).

<ul><li><p>Develops and owns the IT infrastructure strategy and roadmap, planning capacity, budgets, and future technology investments in line with business needs.</p></li><li><p>Manages the organization’s IT infrastructure resources, licenses, subscriptions, and assets (servers, cloud, systems, network, CCTV, security, and service desk).</p></li><li><p>Oversees backup and disaster recovery operations, ensuring reliable validation, testing, and business continuity.</p></li><li><p>Ensures high availability of all critical business applications and enterprise systems to maximize performance and uptime.</p></li><li><p>Leads the IT infrastructure team, providing direction, coaching, and periodic performance reviews to build in-depth technical expertise.</p></li><li><p>Manages Active Directory services, Microsoft 365, email services, user policies, file sharing, and on-premises/cloud environments.</p></li><li><p>Oversees virtualization environments (VMware ESXi, VMs, vCenter) and Hyper-Converged Infrastructure (HCI) solutions.</p></li><li><p>Manages data center operations, production support, database administration, and network infrastructure (Racks, UPS, access control, SAN storage, switches, and security).</p></li><li><p>Oversees WAN/LAN connectivity, SD-WAN, VPN, routers, firewalls, and network security.</p></li><li><p>Manages network security solutions (Firewalls, WAF, endpoint security, and EDR).</p></li><li><p>Manages voice systems, mobile lines, SIP trunks, and IVR for the company hotline.</p></li><li><p>Owns overall IT infrastructure support and day-to-day operations within defined SLAs.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.</p></li><li><p>Minimum of 12 years of experience in IT infrastructure, including proven experience in a managerial or leadership role.</p></li><li><p>Strong strategic planning, budgeting, and capacity planning capabilities.</p></li><li><p>Strong hands-on expertise across servers, networks, virtualization, cloud, and security.</p></li><li><p>Relevant certifications (e.g., MCSE, VCP, CCNP, ITIL) are a strong plus.</p></li><li><p>Excellent analytical, problem-solving, and decision-making skills.</p></li><li><p>Strong leadership, communication, and team management abilities.</p></li><li><p>Highly organized and detail-oriented with the ability to prioritize and multitask.</p></li></ul><p></p>