Call Center Jobs in Egypt
5353 Jobs Found
<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: Morning shifts only</li><li>Benefits: health insurance, social insurance</li></ul>
<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: morning and evening</li><li>Benefits: social insurance, transportation allowance, overtime</li></ul>
<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social insurance, transportation allowance, overtime</li></ul>
<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 100</li><li>Shift system: morning and evening</li><li>Benefits: health insurance, social security, transportation allowance</li></ul>
Job responsibilities
Supervising the recruitment of the staff
Training new employees
Organizing training sessions for current agents
Evaluation and development of scripts
Monitoring staff performance according to management-approved performance indicators
Working to achieve operational and sales targets
<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li><li>Benefits: social security</li></ul>
Responsibilities: Handle a large volume of inbound and outbound calls in a timely manner. Follow call сценарیو text and instructions. Identify customer needs, clarify information, and provide solutions or available alternatives. Present marketing offers for the institution's products and services as opportunities arise. Build sustainable relationships with customers by obtaining additional data such as (email or another phone number). Keep records of all conversations in our contact center database in an accessible manner. Attend educational trainings continuously to improve service level and performance. Follow procedures to achieve the customer service department's objectives.<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 10</li><li>Shift system: morning and evening</li><li>Benefits: overtime</li></ul>
Respond to customer inquiries and complaints. Search for required information using available resources. Process and resolve customer complaints related to product sales for customer service issues. Provide customers with enterprise services and product information. Follow up on complex customer calls when necessary. Complete and update call notes and call reports in CRM as needed. Obtain and evaluate all relevant data to handle complaints and inquiries. Record details of feedback, inquiries, complaints, and actions taken. Manage, communicate, and coordinate with internal departments. <p><strong>Additional details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning and evening</li><li>Benefits: social insurance</li></ul>
Tasks required:
Respond to customers' phones professionally and answer customer inquiries and complaints.
Research the required information using available resources.
Handle and resolve customer complaints related to product sales for service issues.
Provide customers with organizational services and product information.
Follow up on complex customer calls when necessary.
Complete and update call notes and call reports as needed in the CRM.
Obtain and evaluate all relevant data to deal with complaints and inquiries.
Record details of feedback, inquiries, complaints, and actions taken.
Management, communication, and coordination with internal departments.
Receive customer orders (order).
Deliver the order to the representative at the workplace.
Good reception and dealing with customers.
Good appearance.
Handle computers and ordering programs.
<p><strong>Additional details</strong></p><ul><li>Number of vacancies: 5</li><li>Shift system: morning and evening</li><li>Benefits: overtime</li></ul>
Responsibilities:
Handling incoming and outgoing calls in a timely manner.
Following scripted prompts and call instructions.
Identifying customer needs, clarifying information, and providing solutions or available alternatives.
Building sustainable relationships with customers by collecting additional data such as (email address or another phone number).
Maintaining logs of all conversations in our call center database in an understandable way.
Attending continuous training to improve service levels and performance.
Following procedures to achieve the customer service department's goals.
<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 4</li><li>Shift system: morning and evening shifts</li><li>Benefits: health insurance, social security, overtime</li></ul>
<p>We are hiring a sales employee for a sports tools selling company in the Gulf, selling online (salary is commission-based)</p><p>Requirements:</p><p>- Knowledge of sports and gym</p><p>- Fluency in Arabic and English</p><p>- Polite and articulate speaker</p>
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 500</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>
<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 20</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، ساعات إضافية</li></ul>
<p><b>Job Description</b></p><p><p><strong>Desired Candidate Profile</strong></p><p>Graduates only C1 English level required</p>
<p><b>Job Description</b></p><p><p><strong>Desired Candidate Profile</strong></p><p>Graduates only</p><p>C1 English level required</p><p>Medical insurance: Up to 200K EGP annually</p><p>Transportation provided</p>
<p>Job Description</p><p><p><strong>Desired Candidate Profile</strong></p><p>Graduates only</p><p>C1 English level required</p><p>Medical insurance: Up to 200K EGP annually</p><p>Transportation provided</p>
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists <br> Responsibilities<br>Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms<br><br>Qualifications<br>At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize wor<br>k
About the Company<br>TP is hiring for English Account! Apply now & Start Next Week!<br>About the Role<br>Account: Handling customers who are complaining from internet issues.<br>Responsibilities<br>Handling customers who are complaining from internet issues.<br>Qualifications<br>Graduates English Level B2/C1Flexible with rotational/night shifts.<br>Required Skills<br>Graduates English Level B2/C1Flexible with rotational/night shifts.<br>Preferred Skills<br>None specified.<br>Pay range and compensation package<br>Salary: Total 19,000 NETOvernight Allowance Transportation provided across Cairo & Giza. Working Hours: Rotational Shifts Special Benefits: 195 Euros as quarterly bonus linked to productivity & performance Extra 50$ incentive based on performance<br>Equal Opportunity Statement<br>TP is committed to diversity and inclusivity.
About the Company<br><br>TP is hiring for English Account! Apply now & Start Next Week!<br><br>About the Role<br><br>Account: Handling customers who are complaining from internet issues.<br><br>Responsibilities<br><br>Handling customers who are complaining from internet issues.<br><br>Qualifications<br><br>Graduates English Level B2/C1Flexible with rotational/night shifts.<br><br>Required Skills<br><br>Graduates English Level B2/C1Flexible with rotational/night shifts.<br><br>Preferred Skills<br><br>None specified.<br><br>Pay range and compensation package<br><br>Salary: Total 19,000 NETOvernight Allowance Transportation provided across Cairo & Giza. Working Hours: Rotational Shifts Special Benefits: 195 Euros as quarterly bonus linked to productivity & performance Extra 50$ incentive based on performance<br><br>Equal Opportunity Statement<br><br>TP is committed to diversity and inclusivity.
⭐Hello hello hiring genius wants gards ready to start training in two days!<br>???? October - maadi - new Cairo <br>???? Salary up to20k EGP Gross<br>⚡Paid training <br>⚡ Transportation provided <br>⚡ No experience needed<br>????All we want is a fluent English B2 level <br><br>To apply: send us on 01201797941 about concentrix
<p>Position: Appointment Setters</p><p>Campaign: Life Coaching</p><p> </p><p> Basic Salary: 15,000 EGP</p><p>Commissions: Daily & Weekly (up to 6,000 EGP/month)</p><p>Weekly Sales Bonuses: From $35 up to $125</p><p> </p><p>Transportation Provided for ladies onlyyy</p><p>Door-to-door (Going home for ladies only)</p><p> </p><p>6 Days per Week</p><p>⏰ 8 Working Hours (Including 1-Hour Break)</p><p> </p><p>Shifts Available:</p><p>• 4:00 PM – 12:00 AM</p><p>• 9:00 PM – 5:00 AM</p>