Area Manager Jobs in Egypt
13337 Jobs Found
EELAF is hiring a highly motivated and results-driven Sales Account Manager – Lighting Projects to drive business growth across commercial, residential, hospitality, industrial, and infrastructure sectors. The selected candidate will be responsible for developing new project opportunities, managing key client relationships, promoting professional lighting solutions, and following projects from early specification stage through quotation, negotiation, closing, and post-sales follow-up. Key Responsibilities Identify and develop new business opportunities in lighting projects across different sectors. Build and maintain strong relationships with consultants, contractors, developers, project owners, and key clients. Promote and sell indoor, outdoor, façade, and architectural lighting solutions. Deliver technical presentations, product demonstrations, and solution proposals. Prepare and follow up on technical and commercial offers based on project requirements and specifications. Follow up on project pipelines, quotations, negotiations, approvals, and closing activities. Work closely with design and technical teams to provide optimized lighting solutions. Obtain product approvals from consulting offices and project stakeholders. Support lighting calculations, measurements, and compliance with project requirements and international standards. Support lighting control system requirements for indoor, outdoor, and façade lighting applications. Monitor market trends, competitor activity, pricing, and customer needs. Maintain accurate opportunity pipelines, forecasts, and sales activities on CRM. Achieve assigned sales targets, revenue objectives, and profitability goals. Track project progress, revenue realization, and customer satisfaction after sales. Requirements Bachelor’s degree in Electrical Engineering is a must. Minimum 5–9 years of experience in lighting project sales. Strong knowledge of lighting products, systems, applications, and project sales cycles. Proven track record in achieving sales targets and managing client relationships. Experience working with lighting consultants, contractors, developers, and project specifications. Good understanding of indoor, outdoor, façade, architectural lighting, and lighting control systems. Familiarity with lighting design concepts and software such as Dialux. Proficiency in Auto CAD and MS Office is required. Knowledge of lighting fixture certifications and testing standards such as LM79, LM80, TM-21, TM-30, ENEC, CB, CE, and related standards is a strong plus. Strong communication, negotiation, and presentation skills. Self-motivated, target-oriented, and able to work under pressure. CRM experience is preferred.
EELAF is hiring a highly motivated and results-driven Channel Sales Account Manager – Structured Cabling to develop and manage business opportunities through system integrators, resellers, contractors, and channel partners. The selected candidate will be responsible for growing EELAF’s structured cabling business, developing new channel accounts, managing existing partners, promoting professional passive infrastructure solutions, and following opportunities from early inquiry stage through quotation, negotiation, closing, and post-sales follow-up. Key Responsibilities Identify and develop new channel business opportunities in structured cabling and passive network infrastructure. Build and maintain strong relationships with system integrators, resellers, contractors, consultants, and key channel partners. Promote and sell structured cabling solutions including copper cabling, fiber optics, racks, cabinets, patch panels, faceplates, cable management, and related accessories. Follow up on partner inquiries, quotations, negotiations, approvals, and closing activities. Support partners with product selection, solution proposals, and technical-commercial offers. Work closely with presales, technical, and product teams to provide optimized solutions. Develop and manage channel pipeline, forecasts, sales activities, and account plans through CRM. Support project registration, vendor coordination, and partner enablement activities. Monitor market trends, competitor activity, pricing, and partner requirements. Achieve assigned sales targets, revenue objectives, and profitability goals. Track order progress, revenue realization, delivery status, and customer satisfaction after sales. Requirements Bachelor’s degree in Engineering, Business, or a related field. Minimum 5–9 years of experience in channel sales, preferably in structured cabling, passive network infrastructure, IT infrastructure, or ELV solutions. Strong knowledge of structured cabling systems, copper and fiber solutions, racks, cabinets, and passive network components. Proven experience working with system integrators, contractors, resellers, and channel partners. Good understanding of project sales cycles, partner management, and channel development. Ability to read project requirements, BOQs, and technical specifications. Strong communication, negotiation, follow-up, and presentation skills. Target-oriented, organized, and able to manage multiple partner accounts and opportunities. Proficiency in MS Office is required. CRM experience is preferred. Existing network with IT infrastructure system integrators or ELV contractors is a strong plus.
About Shiny White Dental Centers<br>Shiny White Dental Centers is one of Egypt's leading dental service organizations, providing comprehensive dental solutions through a network of specialized clinics, advanced technology, and highly qualified healthcare professionals. Our mission is to deliver exceptional patient care while maintaining the highest standards of quality, safety, and patient experience.<br><br>Job Summary<br>The Branch Manager is responsible for leading the branch's operational, clinical, and business performance, ensuring the achievement of branch targets while maintaining excellence in patient care, medical quality, and team performance.<br><br>Key Responsibilities<br>• Ensure high levels of patient satisfaction and exceptional patient experience.<br>• Improve conversion rates of new patients into active treatment cases.<br>• Oversee medical quality standards and clinical compliance.<br>• Ensure full implementation of infection control policies and procedures.<br>• Monitor treatment plan completion and patient follow-up.<br>• Maintain staff discipline and adherence to company policies and standards.<br>• Lead onboarding, training, and development of new team members.<br>• Handle patient complaints and resolve escalated issues professionally.<br>• Lead and motivate medical and administrative teams to achieve branch objectives.<br>• Monitor branch performance indicators and drive continuous improvement initiatives.<br>• Optimize operational costs and minimize waste while maintaining quality standards.<br><br>Qualifications<br>• Bachelor's Degree in Dentistry (Dental Graduate is a must).<br>. Graduation year must be 2020 or earlier<br>• MBA or postgraduate studies in Management are a plus.<br>• Strong medical knowledge combined with business acumen.<br>• Proven managerial and leadership skills.<br>• Excellent communication and interpersonal skills.<br>• Strong problem-solving and decision-making abilities.<br>• Ability to manage difficult situations and handle angry customers professionally.<br>• Good command of English (written and spoken).<br>• Presentable and professional appearance.<br>•Experience in healthcare or dental operations management..<br><br>Key Performance Indicators (KPIs)<br>• Patient Satisfaction Score.<br>• New Patient Conversion Rate.<br>• Treatment Plan Completion Rate.<br>• Medical Quality Compliance.<br>• Infection Control Compliance.<br>• Staff Discipline and Retention.<br>• New Employee Training Completion.<br>• Branch Revenue and Collection Targets.<br>• Cost Optimization.<br>• Waste Reduction and Resource Utilization Efficiency.<br><br>Compensation & Benefits<br>• Competitive fixed salary.<br>• Attractive performance-based incentive scheme.<br>• Career growth and development opportunities.
About company <br>Shiny White Dental Centers is one of Egypt's leading dental service organizations, providing comprehensive dental solutions through a network of specialized clinics, advanced technology, and highly qualified healthcare professionals. Our mission is to deliver exceptional patient care while maintaining the highest standards of quality, safety, and patient experience.<br><br>Job Summary <br>The Branch Manager is responsible for leading the branch's operational, clinical, and business performance, ensuring the achievement of branch targets while maintaining excellence in patient care, medical quality, and team performance.<br><br>Key Responsibilities<br>• Ensure high levels of patient satisfaction and exceptional patient experience.<br>• Improve conversion rates of new patients into active treatment cases.<br>• Oversee medical quality standards and clinical compliance.<br>• Ensure full implementation of infection control policies and procedures.<br>• Monitor treatment plan completion and patient follow-up.<br>• Maintain staff discipline and adherence to company policies and standards.<br>• Lead onboarding, training, and development of new team members.<br>• Handle patient complaints and resolve escalated issues professionally.<br>• Lead and motivate medical and administrative teams to achieve branch objectives.<br>• Monitor branch performance indicators and drive continuous improvement initiatives.<br>• Optimize operational costs and minimize waste while maintaining quality standards.<br><br>Qualifications<br> Bachelor's Degree in Dentistry (Dental Graduate is a must). MBA or postgraduate studies in Management are a plus. Strong medical knowledge combined with business acumen. Proven managerial and leadership skills. Excellent communication and interpersonal skills. Strong problem-solving and decision-making abilities.•Ability to manage difficult situations and handle angry customers professionally. Good command of English (written and spoken). Presentable and professional appearance. Experience in healthcare or dental operations management is preferred<br><br>Key Performance Indicators (KPIs)<br>Patient Satisfaction Score. New Patient Conversion Rate. Treatment Plan Completion Rate. Medical Quality Compliance. Infection Control Compliance. Staff Discipline and Retention. New Employee Training Completion. Branch Revenue and Collection Targets. Cost Optimization. Waste Reduction and Resource Utilization Efficiency. Compensation & Benefits Competitive fixed salary. Attractive performance-based incentive scheme. Career growth and development opportunities. Professional and dynamic work environment<br><br>Compensation & Benefits<br>Competitive fixed salary. Attractive performance-based incentive scheme. Career growth and development opportunities.
About the Role We are seeking a highly analytical and forward-thinking Strategy Manager to support the development and execution of the company's strategic objectives. The successful candidate will work closely with senior leadership to drive business growth, improve organizational performance, identify new opportunities, and ensure the successful implementation of strategic initiatives across the organization.<br>Key Responsibilities Support the development, implementation, and monitoring of the company's strategic plans and objectives. Conduct market research, industry analysis, competitor benchmarking, and business intelligence studies. Identify growth opportunities, operational improvements, and strategic initiatives. Lead strategic projects and cross-functional initiatives from planning through execution. Develop business cases, feasibility studies, and investment analyses for new opportunities. Monitor strategic performance indicators and prepare executive reports and presentations. Collaborate with department heads to align operational activities with corporate strategy. Facilitate strategic planning workshops and management review sessions. Assess organizational strengths, weaknesses, opportunities, and risks to support decision-making. Support mergers, acquisitions, partnerships, and expansion initiatives when required. Drive continuous improvement and organizational transformation programs. Prepare reports and recommendations for executive management and stakeholders.<br>Qualifications & Requirements Bachelor's Degree in Business Administration, Strategic Management, Economics, Finance, Engineering, or a related field. Master's Degree (MBA or equivalent) is preferred. Minimum of 5–8 years of experience in strategy, corporate planning, management consulting, business transformation, or related fields. Strong analytical, financial modeling, and problem-solving capabilities. Experience in strategic planning, business performance management, and organizational development. Excellent presentation, communication, and stakeholder management skills. Advanced proficiency in Microsoft Office, particularly Excel and Power Point. Ability to work effectively with senior executives and cross-functional teams. Fluency in English; Arabic is an advantage.<br>What We Are Looking For A strategic thinker with a strong business mindset who can transform data into actionable insights, support executive decision-making, and help drive sustainable growth and long-term organizational success.<br>Apply Now If you are passionate about strategy, business growth, and organizational excellence, and are eager to contribute to a dynamic and ambitious organization, we invite you to apply and become part of our journey toward continued success.
We are urgently looking to hire a "Project Manager" for a very well-known company:<br>Key Responsibilities:<br>1. Project Planning & Strategic Execution Lead all site construction, heavy equipment positioning, and utility integration frombreaking ground to final commissioning. Develop and maintain detailed project schedules (using MS Project/Primavera),proactively forecasting job schedule, manpower and material constraints. Translate complex engineering drawings and specifications into daily, executable sitetargets.<br>2. Contractor, Site & Equipment Management Directly supervise contractors, sub-contractors, consultants including civil, mechanical,electrical, and piping (MEP) contractors to ensure strict compliance with engineeringdesigns and timely execution. Oversee the precision installation of core AAC factory components (e.g., raw materialdosing systems, ball mills, cutting lines, and high-pressure autoclaves). Act as the primary on-site problem solver, resolving technical bottlenecks and contractorconflicts immediately to prevent schedule drift.3. Budget, Cost Control & Procurement Support Monitor project burn rates vs budget, approve contractor progress invoices, andaggressively minimize material waste or costly rework.<br>4. Safety, Quality Assurance & Compliance Enforce a zero-compromise safety culture, strictly managing Permit-to-Work (PTW)systems, Job Safety Analyses (JSA), and local environmental regulations. Conduct rigorous, documented site audits to ensure civil structural integrity andmechanical tolerances meet heavy-industry standards. Ensure the project complies flawlessly with Egyptian local building codes and industrialregulatory requirements.<br>Requirements:<br> Education: Bachelor’s degree in Civil or Mechanical Engineering Experience: 8-10 years of proven experience in heavy industrial construction projects. Direct experience in AAC, cement, gypsum, precast concrete, or heavy buildingmaterial plants is highly preferred. Track Record: Demonstrated success leading at least one major factory expansion orgreenfield industrial construction project from foundation to commissioning. Technical Skills:o Advanced proficiency in MS Project or Primavera P6.o Strong competency in reading and interpreting Auto CAD designs (Civil,Structural).o Familiarity with ERP systems (SAP/Oracle) for budget tracking and inventorymanagement.<br> Certifications: PMP (Project Management Professional) or equivalent projectmanagement certification is highly preferred. Soft Skills: Exceptional leadership presence, sharp negotiation skills, and a resilient,solutions-oriented mindset under pressure.
We are urgently looking to hire a "Project Manager" for a very well-known company:<br>Key Responsibilities:<br>1. Project Planning & Strategic Execution Lead all site construction, heavy equipment positioning, and utility integration frombreaking ground to final commissioning. Develop and maintain detailed project schedules (using MS Project/Primavera),proactively forecasting job schedule, manpower and material constraints. Translate complex engineering drawings and specifications into daily, executable sitetargets.<br>2. Contractor, Site & Equipment Management Directly supervise contractors, sub-contractors, consultants including civil, mechanical,electrical, and piping (MEP) contractors to ensure strict compliance with engineeringdesigns and timely execution. Oversee the precision installation of core AAC factory components (e.g., raw materialdosing systems, ball mills, cutting lines, and high-pressure autoclaves). Act as the primary on-site problem solver, resolving technical bottlenecks and contractorconflicts immediately to prevent schedule drift.3. Budget, Cost Control & Procurement Support Monitor project burn rates vs budget, approve contractor progress invoices, andaggressively minimize material waste or costly rework.<br>4. Safety, Quality Assurance & Compliance Enforce a zero-compromise safety culture, strictly managing Permit-to-Work (PTW)systems, Job Safety Analyses (JSA), and local environmental regulations. Conduct rigorous, documented site audits to ensure civil structural integrity andmechanical tolerances meet heavy-industry standards. Ensure the project complies flawlessly with Egyptian local building codes and industrialregulatory requirements.<br>Requirements:<br> Education: Bachelor’s degree in Civil or Mechanical Engineering Experience: 8-10 years of proven experience in heavy industrial construction projects. Direct experience in AAC, cement, gypsum, precast concrete, or heavy buildingmaterial plants is highly preferred. Track Record: Demonstrated success leading at least one major factory expansion orgreenfield industrial construction project from foundation to commissioning. Technical Skills:o Advanced proficiency in MS Project or Primavera P6.o Strong competency in reading and interpreting Auto CAD designs (Civil,Structural).o Familiarity with ERP systems (SAP/Oracle) for budget tracking and inventorymanagement.<br> Certifications: PMP (Project Management Professional) or equivalent projectmanagement certification is highly preferred. Soft Skills: Exceptional leadership presence, sharp negotiation skills, and a resilient,solutions-oriented mindset under pressure.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Nasoft is hiring for Makaseb , a specialized E-commerce and Digital Marketing company serving the Gulf markets. Join a dynamic, innovative team that s shaping the future of digital commerce across the region. Job Responsibilities: Conducting the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets. Create a customer account on the Notion platform. Creating WhatsApp Groups and adding the client to follow up work on it. Responsible for achieving the project's results and fully supervising all the processes that lead to this. Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically. Ensure that all access permits are taken to the customer's advertising and social media accounts. Writing the plan and work agreed upon with the client and adding them to the Notion platform and sharing it with the client. Periodically develop tasks, distribute them to the work members and follow up on their implementation in a timely manner. Work to achieve the digital goals agreed upon with the client. Sending periodically weekly reports of the work done on the customer's store on WhatsApp Group Sending monthly reports as a document showing all the tasks and achievements during the month Creating & Sending the invoices to the customer and following up on payment Conducting periodically meeting with the client and responding to his questions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree. Experience 2:4 Years as An Account Manager/Executive. Digital Marketing Agencies Experience is a Must. Experience in using Account Management CRM Software (Notion, HubSpot, etc...). KSA Clients Experience is Preferred. Excellent Handling, Problem Solving, Account Management Skills. English language intermediate, as a minimum required. Able to work/learn in a fast-paced environment. Able to work in teams.</p><p>Working Days: 5 Days (Sun to Thu) (9 AM to 6 PM) 2 Days Off (Fri -Sat)</p><p>Social Insurance Private Medical Insurance Career path Hybrid working Model Learning & Development Gym Subscription discount</p><p></p></section>
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<span>About Responsible for the management of interior architectural design and cross discipline coordination with stakeholders enhancing the design value through design stages ensuring that the deliverables are submitted and works are executed by the consultants as agreed in terms of quality, standards, materials, schedule, and cost in order to meet Hyde Park’s business objectives and requirements.<br> Key Responsibilities Develop and execute a strategic vision for interior design projects that aligns with the organization’s goals, market trends, and client expectations.<br> Oversee design concepts and their development, organization, and execution Lead a concept driven approach to design & architecture that benchmarks the industry standards Lead the design of interior spaces in coordination with the project requirement and architectural design team from concept to completion Manage the consultant teams ensuring the design brief is executed and delivered accurately on time and within budget Attend regular internal and external design team meetings and assist the teams on the conceptual and technical side of the design process Lead project team in the completion of FF&E design & documentation based on project program, budget, and standards.<br> Provide final review of FF&E specifications Ensure all deliverables, deadline, and budgets are met Manage design consultants and the design process to ensure design excellence and quality, and that deliverables meet company standards and project briefs Advise on interior design aspects such as space planning, interior aesthetics, and integration of FF&E Monitor project timelines, budgets, and quality standards to ensure on-time and on-budget delivery of projects Stay updated on industry trends, emerging technologies, and sustainable design practices to integrate the latest innovations into design concepts, and contribute to the organization’s design leadership Bachelor’s Degree in Architecture Engineering, Applied Arts Interior Design, or a relevant field Minimum 15 years of experience in Interior Design Minimum 5 Years of experience as an Interior Design Manager Excellent internal project management skills in creating and maintain design project timelines</span> </div>
Drive the Brand. Shape the Culture. Lead from the Front.<br>We are proud to be partnering with Monster Energy, one of the world’s most iconic and fastest-growing lifestyle brands, to appoint a Regional Marketing Manager in Egypt.<br>This is a rare opportunity to step into a role where marketing goes far beyond campaigns — it’s about building a brand that lives and breathes within sport, music, gaming, and youth culture.<br>⚡ The Opportunity We're looking for a hands-on, high-energy marketer to take ownership of their Egyptian market — someone who can think strategically but thrives in execution.<br>You’ll be at the center of everything: from large-scale events to grassroots activations, working closely with global teams while making a real impact locally.<br>???? Key Responsibilities Lead and execute the regional marketing strategy in Egypt Plan and deliver standout events from concept through to evaluation Activate the brand across sports, music, gaming, and culture Build and manage relationships with influencers, athletes, and partners Collaborate with internal stakeholders, distributors, and agencies Drive sampling campaigns and brand visibility initiatives Manage budgets and ensure strong return on investment Support product launches, merchandising, and promotional activity Grow and engage audiences across social media platforms Continuously identify new opportunities and innovative ideas<br>???? About You6–8 years’ marketing experience (ideally within FMCG or lifestyle brands) Fluent in English & Arabic Strong experience in events and brand activations Commercially aware, with the ability to align marketing with sales objectives Highly organised with excellent execution skills Confident communicator with strong stakeholder management ability Creative, proactive, and solutions-focused Thrives in a fast-paced, high-performance environment Passion for sport, music, or youth culture is a strong advantage<br>???? Interested? If you’re a driven marketer looking to take on a role with real impact — and you’re excited by the idea of building a brand at the heart of youth culture — we’d love to hear from you.<br>Apply now or get in touch for a confidential discussion.<br>The Advocate Group is the exclusive talent partner for Monster Energy. All direct or third party applicants will be forwarded to The Advocate Group for processing.
Occupation Description Procurement Manager is a supply chain and logistics professional specialized in ensuring the cost-effective purchase of all materials and services as required by the procurement plan whilst ensuring quality control and compliance with the Company’s policies and procedures. He / She will adopt different sourcing strategies, discover new suppliers, negotiate prices with vendors, examine existing contracts, and find ways to reduce procurement costs.<br>Job Scope Create and implement regional procurement strategies that are innovative, cost-effective, and incorporate the growing complexities and challenges within the company. Build long-term relationships with vendors in the industry. Compare proposals for price and specifications. Negotiate with vendors to reduce costs. Review contract specifications on behalf of the company with the concerned business unit. Communicate with vendors to ensure that the product arrives on time and in duration. Build and maintain long-term relationships with critical suppliers. Manage technological systems that track the shipment, inventory, and supply of materials tender and approval. Lead transformational activities to build procurement organizational capabilities and improve procurement efficiency. Prepare daily, weekly, and monthly procurement reports. Ensure adherence to all safety, health, and environmental rules and regulations. Keep up-to-date on changing industry trends. Conducts necessary cost/risk analysis to provide advice, data, and support for decisions to renew, renegotiate, or competitively source materials or services. Perform Spend Analysis by analyzing the Monthly, Quarterly, and Yearly Spend data; identifying sourcing opportunities such as supplier base rationalization and spend/savings forecasting. Define and track performance dashboard; accountable for the consolidated procurement performance. Support the team buyers in their consolidated negotiations and supplier management actions. Review and release POs once buyers finish it through the ERP system ‘’SAP’’; ensure the buyers follow the procurement process and procedures in accordance with the company policy and procedures.<br>Education and Most Common Work Experience Requested Bachelor’s Degree in Business Administration, Logistics, or similar relevant fields.10+ years of experience of which a minimum of 3 – 5 years should be in a similar position, in a similar Industry.
About Octopus By RTG<br><br>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.<br><br>About The Role<br><br>We are looking for an experienced Operations Manager to play a key leadership role in driving operational excellence, strategic execution, and cross-functional alignment across a fast-growing technology company.<br><br>In this role, you will work closely with executive leadership to translate business priorities into actionable plans, ensure accountability across teams, oversee strategic client relationships, and support product and delivery initiatives.<br><br>Key Responsibilities<br><br>Lead and oversee day-to-day operational execution across the organization Translate strategic objectives into actionable plans with clear ownership and measurable outcomes Drive accountability across departments by tracking initiatives, following up on deliverables, and resolving bottlenecks Manage strategic client relationships and ensure high levels of stakeholder satisfaction Act as a senior point of contact for key clients, handling escalations and coordinating cross-functional efforts Collaborate with product, engineering, account management, and delivery teams to ensure successful execution Support product prioritization and help translate business needs into practical requirements Establish operational processes, reporting mechanisms, and governance structures to improve execution Identify process inefficiencies and implement continuous improvement initiatives Provide leadership visibility into progress, risks, and key operational challenges<br><br>Requirements<br><br>10+ years of experience in Operations Management, Business Operations, Digital Transformation, Product Delivery, Account Management, or a related leadership role Proven experience managing complex cross-functional initiatives and multiple stakeholders Strong leadership and operational execution capabilities Excellent client-facing and stakeholder management skills, with the ability to handle senior-level relationships and escalations Solid understanding of product development and project delivery processes Strong organizational, planning, and execution skills Excellent communication, negotiation, and problem-solving abilities Strong commercial and operational judgment High level of ownership, accountability, and attention to detail Ability to thrive in a fast-paced, high-growth environment
Company Description The Jokey Group is a global leader in the plastics processing industry with over 55 years of experience in plastic injection molding. Headquartered in Wipperfürth, Germany, the family-owned company operates 14 plants across 11 countries and serves customers in approximately 80 countries worldwide. With 2,100 employees, Jokey combines technical expertise with customer-oriented service to deliver top-quality products. The company's diverse operations include an in-house toolmaking division, as well as units specializing in technical plastic parts and bathroom furniture.<br> Key Responsibilities:Design & Pre-Press Supervision: Oversee and directly contribute to the graphic design and pre-press preparations, ensuring high-precision color separations (CMYK & Pantones) and flawless Printing Plates setup. Operational Oversight: Assist the Printing Manager in overseeing daily operations for industrial printing technologies, specifically Offset and Flexo. Packaging Production Mastery: Manage and optimize printing processes for plastic packaging and materials, ensuring perfect execution across various techniques including Dry Offset and IML (In-Mold Labeling). Quality & Color Management: Review, correct, and enforce strict color profiles and quality assurance protocols to ensure final outputs perfectly match approved master samples. Cross-Functional Leadership: Coordinate actively between the design desk, production lines, and engineers to troubleshoot technical challenges, minimize downtime, and elevate design execution.<br>Qualifications & Requirements:Experience: A proven track record of at least 5 years in print production, packaging design, or pre-press operations, with deep technical expertise in Offset and Flexo printing. Prior leadership or supervisory experience is highly preferred. Design & Software Mastery: Advanced, professional proficiency in industry-standard design tools (Adobe Illustrator, Adobe Photoshop, and InDesign) is a must. Technical Knowledge: Comprehensive understanding of industrial printing machinery technical compliance, color management systems, and advanced pre-press workflows. Environment: Strong ability to thrive, lead, and adapt in a fast-paced industrial/manufacturing environment. Bonus Skills: Advanced knowledge of creating 3D Mockups and utilizing modern AI tools to optimize design and production workflows is a strong advantage.
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<span><br>JOB SUMMARY<br>Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.<br>CORE WORK ACTIVITIES<br>Managing Event Logistics and Operations<br>• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.<br>• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.<br>• Adheres to all standards, policies, and procedures.<br>• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.<br>• Manages group room blocks and meeting space for average to large-sized assigned groups.<br>• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\ and/or develop alternative solutions.<br>• Uses his/her judgment to integrate current trends in event management and event design.<br>• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).<br>• Participates in customer site inspections and assists with the sales process as necessary.<br>• Performs other duties as assigned to meet business needs.<br>• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.<br>Ensuring and Providing Exceptional Customer Service <br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Empowers employees to provide excellent customer service.<br>• Sets a positive example for guest relations.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Makes presence known to customer at all times during this process.<br>• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.<br>• Follows up with customer post-event.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Ensures hourly employees understand expectations and parameters for event activities.<br>Leading Event Management Teams<br>• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.<br>• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.<br>• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).<br>Supporting and Coordinating with the Sales and Marketing Function<br>• Assists in the sales process and revenue forecasting for customer groups.<br>• Up-sells products and services throughout the event process.<br>• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.<br>Conducting Human Resources Activities<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Assists in the development and implementation of corrective action plans.<br>• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.<br>• Works with the property staff and customers to address operational challenges associated with his/her group.<br>• Performs other duties as assigned to meet business needs.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
ROLE:This is a full-time on-site role located in Cairo, Egypt. The Manager will be responsible for developing and executing online campaigns across various channels, including social media, SEO, email, and PPC, to increase brand awareness and generate leads. Key responsibilities include managing strategy, budgets, and teams. This role requires proficiency in analytics, copywriting, project management, and leadership to drive organizational growth.<br>The following job description details the skills and competencies required for this level.<br>SKILLS :Bachelor’s degree in Marketing, Business Administration, or a related discipline is mandatory. Minimum of 4 years of progressive experience in digital marketing, with demonstrated responsibility for strategy development, campaign leadership, and online revenue growth. Advanced knowledge of digital marketing channels, including SEO, SEM, paid media, email marketing, and social media platforms. High level of proficiency in web analytics, performance tracking, and measurement tools, including Google Analytics and Google Tag Manager. Strong strategic and analytical capabilities, with proven experience leveraging data-driven insights to develop and execute growth strategies. Solid understanding of website management, user experience, conversion optimization, and information architecture standards. Proven leadership, communication, and stakeholder management skills, with experience working across cross-functional teams and senior stakeholders. Strong problem-solving skills, decision-making ability, and adaptability within a fast-paced and evolving digital environment. Demonstrated capability in overseeing website operations, product management, merchandising activities, inventory tracking, and performance analysis.<br>KEY RESPONSIBILITIES:Lead the development and execution of long-term digital marketing strategies in alignment with the organization’s business objectives and growth plans. Oversee the planning, execution, and optimization of integrated digital marketing campaigns across SEO, SEM, PPC, social media, and email marketing channels. Provide strategic oversight while remaining hands-on in digital performance, including monitoring KPIs, analyzing data trends, and ensuring continuous improvement and optimization of marketing initiatives. Manage and control digital marketing budgets through direct planning, execution and optimization, ensuring effective resource allocation, cost efficiency, and maximum return on investment. Lead, mentor, and supervise internal digital marketing teams through direct contribution and guidance, in addition to managing relationships with external agencies and vendors. Ensure brand consistency, governance, and alignment across all digital platforms and customer touchpoints. Define target audiences and oversee the development of data-driven campaigns that effectively engage, inform, and convert users. Oversee website and digital platform management, including content governance, product setup, merchandising, and performance reporting. Drive continuous improvement in website performance, user experience, conversion rate optimization, and information architecture best practices. Collaborate with cross-functional stakeholders, including IT, creative, commercial, and customer service teams, to ensure alignment and successful execution of digital initiatives. Lead and execute public relations (PR) activities, including media relations, press communications, and coordination with external PR partners to strengthen brand visibility and reputation. Own and actively drive monetization strategies across all brands and digital channels, ensuring alignment with business and revenue objectives. Identify, implement, and optimize monetization techniques such as advertising models, partnerships, sponsored content, and performance-based revenue streams. Own and execute the company’s PR strategy by securing media coverage, managing press relations, shaping key narratives, and protecting the brand’s reputation across all channels.<br>PEOPLE :Assist in fostering a high performance led culture Bring along a positive, collaborative, ready to learn attitude at all times Develop SMART performance objectives alongside your line manager Promoting Augustus as a great place to work, ensuring positivity is championed and your team feels prepared to live out the 3 core values <br>PROFESSIONAL DEVELOPMENTBuild on your emotional intelligence and self-awareness Grow your presence in the industry, including relationships within agency partners and industry bodies to support professional stature Complete mandatory training <br>ABOUT AUGUSTUS The consumption of media is ever present, yet the mediums and the means are ever evolving. We are a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East. Our vision is to establish and maintain a ‘New Order’ of media advertising with data and content at the heart of everything we do. <br>Augustus is a Middle Eastern digital media company based in Dubai and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. Our mission is to be the ‘New Media’ company of choice in the Middle East by generating profitable growth through innovation and breaking the mold in marketing communications. <br>Values We understand that achieving our mission is based upon strong values and we have identified three that sit right at our core. <br>• Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality. • Tenacity: Good things come to those who work for them. We always persevere and persist. • Velocity: High level performance is about speed and momentum. We are fast and agile in how we think, operate and how we act
Merchant & Partner Acquisition Manager<br><br>Her Wallet Cash by Egypteneur<br><br>About Her Wallet Cash<br><br>Her Wallet Cash is the first women-centric bank-grade digital wallet and lifestyle ecosystem designed to empower women through financial inclusion, premium services, and meaningful everyday experiences.<br><br>More than a digital wallet, Her Wallet Cash seamlessly integrates Bank-Grade Financial Services, Lifestyle, Shopping, Wellness, Motherhood, Education, Community, and Women's Empowerment into one connected platform.<br><br>Our mission is to create Egypt's largest ecosystem dedicated to supporting women at every stage of life through strategic partnerships and innovative digital experiences.<br><br>We're looking for a passionate, commercially driven, and relationship-oriented Merchant & Partner Acquisition Manager to build and scale Her Wallet Cash's merchant and partner ecosystem.<br><br>About the Role<br><br>This is not a traditional merchant acquisition role.<br><br>As the Merchant & Partner Acquisition Manager, you will be responsible for identifying, negotiating, onboarding, and growing strategic merchants and partners that enrich the Her Wallet Cash ecosystem.<br><br>Your mission is to create a carefully curated network of brands, retailers, healthcare providers, educators, service providers, and lifestyle partners that deliver exceptional value to women while supporting sustainable business growth.<br><br>You will work closely with Product, Marketplace Growth, Marketing, Customer Experience, Operations, and Strategic Partnerships teams to expand one of the region's most comprehensive women-focused digital ecosystems.<br><br><br>What You'll Do<br><br>Merchant & Partnership Strategy<br><br>- Develop and execute Her Wallet Cash's merchant and partnership acquisition strategy.<br>- Build a high-quality ecosystem of trusted merchants and service providers.<br>- Identify new partnership opportunities aligned with women's needs across different life stages.<br>- Expand Her Wallet Cash's merchant network across Egypt.<br>- Develop long-term strategic relationships with key partners.<br><br><br>Merchant Acquisition<br><br>Identify, negotiate, and onboard merchants across categories including:<br><br>Fashion & Beauty<br><br>- Fashion brands<br>- Cosmetics and skincare<br>- Perfume brands<br>- Jewellery<br>- Accessories<br>- Beauty salons<br>- Nail studios<br>- Wellness centres<br><br>Health & Wellness<br><br>- Hospitals<br>- Clinics<br>- Women's health centres<br>- Pharmacies<br>- Diagnostic laboratories<br>- Mental health providers<br>- Nutrition clinics<br>- Fitness centres<br>- Yoga and Pilates studios<br><br>Motherhood & Family<br><br>- Baby stores<br>- Maternity brands<br>- Children's retailers<br>- Educational toys<br>- Nurseries<br>- Childcare providers<br>- Family healthcare services<br><br>Lifestyle & Shopping<br><br>- Supermarkets<br>- Home décor<br>- Furniture<br>- Electronics<br>- Flowers and gifts<br>- Cafés and restaurants<br>- Travel services<br>- Entertainment providers<br><br>Education & Career<br><br>- Universities<br>- Training centres<br>- Online learning platforms<br>- Language institutes<br>- Career development providers<br>- Professional certification organisations<br><br>Financial & Professional Services<br><br>- Insurance providers<br>- Investment platforms<br>- Legal advisory services<br>- Accounting firms<br>- Business service providers<br>- Women entrepreneur support organisations<br><br>Strategic Partnership Development<br><br>Build partnerships with:<br><br>- Women's business communities<br>- Female entrepreneur networks<br>- NGOs and social initiatives<br>- Government programmes supporting women<br>- Corporate partners<br>- Loyalty and rewards partners<br>- E-commerce platforms<br>- Healthcare organisations<br>- Wellness brands<br>- Lifestyle service providers<br><br>Commercial Negotiation<br><br>- Lead commercial negotiations with merchants and strategic partners.<br>- Develop commission models and commercial agreements.<br>- Design exclusive offers and benefits for Her Wallet Cash users.<br>- Work closely with Legal on contracts and partnership agreements.<br>- Build long-term, mutually beneficial relationships.<br><br>Partner Onboarding & Success<br><br>- Manage the complete onboarding journey.<br>- Coordinate technical and operational readiness.<br>- Ensure partners meet Her Wallet Cash quality standards.<br>- Monitor merchant performance and customer satisfaction.<br>- Conduct business reviews and identify growth opportunities.<br>- Support joint marketing campaigns and promotional initiatives.<br><br>Marketplace Development<br><br>Work closely with Marketplace Growth and Product teams to:<br><br>- Expand merchant categories.<br>- Launch new lifestyle services.<br>- Increase merchant engagement.<br>- Improve customer experiences.<br>- Develop exclusive campaigns for women.<br>- Build differentiated ecosystem partnerships.<br><br>Performance Management<br><br>Own and monitor KPIs including:<br><br>- Merchants onboarded<br>- Strategic partnerships established<br>- Merchant activation rate<br>- Merchant retention rate<br>- Marketplace Gross Merchandise Value (GMV)<br>- Partner revenue contribution<br>- Customer utilisation<br>- Category expansion<br>- Geographic coverage<br>- Customer satisfaction<br><br>What We're Looking For<br><br>- Bachelor's degree in Business Administration, Marketing, Commerce, Hospitality, or a related field.<br>- 4–8 years of experience in merchant acquisition, partnerships, business development, account management, or B2B sales.<br>- Experience in fintech, e-commerce, retail, healthcare, beauty, lifestyle, or digital marketplaces is highly preferred.<br>- Strong commercial negotiation and relationship management skills.<br>- Excellent communication and presentation abilities.<br>- Passion for building strategic partnerships that create meaningful customer value.<br>- Strong analytical and problem-solving skills.<br>- Entrepreneurial mindset with the ability to thrive in a fast-paced startup environment.<br>- Fluent in English and Arabic.<br><br>Bonus Points<br><br>Experience with:<br><br>- Fintech or digital wallets.<br>- Women's lifestyle brands.<br>- Healthcare partnerships.<br>- Retail and e-commerce marketplaces.<br>- Loyalty programmes.<br>- CRM systems.<br>- Startup or venture-building environments.<br>- Community-driven platforms.<br><br>Why Join EGYPTENEUR | Her Wallet Cash Venture?<br><br>Because we're not just building another digital wallet.<br><br>We're building a platform that empowers women through bank-grade financial services, trusted partnerships, lifestyle experiences, and meaningful everyday value.<br><br>At Egypteneur, we believe in:<br><br>- Ownership over hierarchy.<br>- Innovation over imitation.<br>- Purpose-driven innovation.<br>- Customer obsession.<br>- Speed with accountability.<br>- Building digital economies that create lasting impact.<br><br>If you're passionate about building strategic partnerships that improve women's financial and lifestyle experiences, we'd love to hear from you.<br><br>How to Apply<br><br>Ready to help build the future of women's financial and lifestyle experiences?<br><br>Send your CV to hr@egypteneur.com with the subject:<br><br>Merchant & Partner Acquisition Manager – Her Wallet Cash<br><br>Please include:<br><br>- Your updated CV.<br>- A brief summary of your most significant achievements in merchant acquisition, strategic partnerships, business development, or marketplace growth.<br>- Your expected monthly salary (EGP).<br>- Your earliest available joining date.<br><br>Only shortlisted candidates will be contacted.<br><br>Her Wallet Cash by Egypteneur<br>Empowering women through financial innovation, lifestyle, and connected digital experiences.
<p><h4>Job description</h4>
<p>Establishes the cyber security governance framework, including policies and standards, to ensure all organizational operations align with legal and regulatory requirements.<br>
Directs the enterprise cyber risk management program to identify, analyze, and monitor threats in support of business objectives.<br>
Governs the enterprise cyber risk register and remediation plans to ensure all identified risks are treated effectively and documented.<br>
Leads formal compliance programs, including PCI DSS, ISO/IEC 27001, and SOC2, to protect sensitive financial data and payment systems.<br>
Manages internal and external audit cycles, including certification and surveillance audits, to maintain valid security credentials and industry standing.<br>
Develops Key Risk Indicators (KRIs) and security metrics to provide executive leadership and the board with clear visibility into the organization’s risk posture.<br>
Oversees third-party and vendor cyber security risk management to ensure the security integrity of the external supply chain.<br>
Standardizes security awareness and compliance training programs to foster a risk-aware culture across the organization.<br>
Administers policy exceptions and risk acceptance processes to maintain control effectiveness and transparency in governance.<br>
Acts as the primary liaison for regulators, banks, and auditors to facilitate due diligence requests and regulatory reporting.</p>
<h4>Skills description</h4>
<p><strong>Interpersonal skills</strong><br>
• Strong leadership and team management skills.<br>
• Ability to communicate complex cyber risks in business terms to executives.<br>
• Strong stakeholder engagement and cross-functional collaboration.<br>
• Strategic thinking and governance mindset.<br>
• Strong documentation, reporting, and presentation skills.<br>
• High ethical standards and professional integrity.</p>
<p><strong>Technical skills</strong><br>
• Strong knowledge of fintech and payment security requirements.<br>
• Deep expertise in security frameworks including ISO 27001/27002, NIST CSF, and CIS Controls.<br>
• Strong working knowledge of PCI DSS requirements and cardholder data protection.<br>
• Experience implementing and maintaining SOC 2 controls and audit readiness.<br>
• Understanding of cloud security controls across AWS, Azure, or GCP.<br>
• Experience with enterprise risk management methodologies.<br>
• Familiarity with security architecture, IAM, vulnerability management, and security monitoring controls.<br>
• Experience using GRC tools for risk and compliance management.</p>
<p><strong>Professional experience</strong><br>
• 7+ years of experience in Governance, Risk & Compliance roles.<br>
• Minimum 5 years managing SOC or security operations teams.</p>
<p><strong>Management experience</strong><br>
3-4 years</p>
<p><strong>Educational background</strong><br>
• Bachelor’s degree in Cyber Security, Computer Science, Information Technology or related field.<br>
• Relevant certifications may include:<br>
?o CISSP – Certified Information Systems Security Professional<br>
?o CISM – Certified Information Security Manager<br>
?o CRISC – Certified in Risk and Information Systems Control<br>
?o CISA – Certified Information Systems Auditor<br>
?o PCI ISA, PCI QSA (preferred for payment environments)<br>
?o ISO 27001 Lead Implementer or Lead Auditor</p></p><p></p>
<p><h4>Company description</h4>
<p>Novotel Cairo El Borg</p>
<h4>Job description</h4>
<h4>Key responsibilities</h4>
<h4>Revenue strategy & planning</h4>
<ul>
<li>Develop and implement revenue management strategies to maximize RevPAR, ADR, and occupancy.</li>
<li>Analyze historical data, market trends, and demand patterns to forecast future business levels.</li>
<li>Monitor daily pickup, pace, and booking trends and adjust pricing strategies accordingly.</li>
<li>Develop short-term and long-term revenue forecasts and budget recommendations.</li>
<li>Identify opportunities to increase revenue across all hotel segments.</li>
</ul>
<h4>Pricing & inventory management</h4>
<ul>
<li>Establish and maintain optimal pricing strategies across all distribution channels.</li>
<li>Manage room inventory and availability to maximize profitability.</li>
<li>Control room allocation and restrictions, including minimum length of stay, close-to-arrival, and close-to-departure controls.</li>
<li>Ensure alignment of rates and availability across all distribution channels to ensure rate alignment and consistency.</li>
</ul>
<h4>Market analysis</h4>
<ul>
<li>Conduct regular competitor benchmarking and market intelligence analysis.</li>
<li>Monitor local market conditions, events, and economic trends affecting demand.</li>
<li>Analyze STR reports and identify opportunities for market penetration and revenue growth.</li>
<li>Recommend tactical actions based on market performance and competitor activity.</li>
</ul>
<h4>Distribution channel management</h4>
<ul>
<li>Optimize hotel performance across direct and indirect distribution channels.</li>
<li>Monitor online travel agencies (OTAs), GDS, brand websites, and other booking platforms.</li>
<li>Ensure rate parity and channel effectiveness.</li>
<li>Collaborate with Sales, Marketing, and Reservations teams to maximize channel profitability.</li>
</ul>
<h4>Reporting & performance management</h4>
<ul>
<li>Prepare daily, weekly, and monthly revenue reports.</li>
<li>Present revenue performance and forecasting during commercial and executive meetings.</li>
<li>Analyze key performance indicators including:</li>
<ul>
<li>RevPAR</li>
<li>ADR</li>
<li>Occupancy</li>
<li>Market share</li>
<li>Revenue index (RGI)</li>
<li>Channel performance</li>
</ul>
</ul>
<h4>Collaboration & leadership</h4>
<ul>
<li>Work closely with Sales, Marketing, Front Office, Reservations, and Finance teams.</li>
<li>Participate in commercial strategy meetings and business reviews.</li>
<li>Support promotional activities and special event pricing strategies.</li>
<li>Train and guide team members on revenue management best practices and Accor standards.</li>
</ul>
<h4>Qualifications</h4>
<h4>Education</h4>
<p>Bachelor's degree in Hospitality Management, Business Administration, Finance, Statistics, Economics, or related field.</p>
<h4>Experience</h4>
<ul>
<li>Minimum 2-4 years of experience in revenue management within the hospitality industry.</li>
<li>Previous experience with Accor Hotels is an advantage.</li>
<li>Strong knowledge of hotel distribution systems and revenue optimization techniques.</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Proficiency in Microsoft Excel and data analysis.</li>
<li>Experience with PMS, CRS, RMS, and Channel Manager systems.</li>
<li>Knowledge of Accor systems and revenue management tools is preferred.</li>
<li>Strong analytical and forecasting skills.</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>Strategic thinking</li>
<li>Commercial acumen</li>
<li>Analytical skills</li>
<li>Decision making</li>
<li>Attention to detail</li>
<li>Communication skills</li>
<li>Problem solving</li>
<li>Leadership and team collaboration</li>
<li>Results orientation</li>
<li>Adaptability</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Achievement of budgeted RevPAR</li>
<li>Achievement of ADR targets</li>
<li>Occupancy growth</li>
<li>Revenue index (RGI) performance</li>
<li>Forecast accuracy</li>
<li>Distribution channel profitability</li>
<li>Market share growth</li>
<li>GOP contribution</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
<br>
<h4>Job description</h4>
<p>We are seeking an innovative and goal-oriented Learning & Development Manager to join our dynamic team in 6th of October City, Egypt. As a key member of our Human Resources department, you will be responsible for developing and implementing strategic learning initiatives that drive organizational growth and employee performance.</p>
<br>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Design and execute a comprehensive annual Learning & Development strategy aligned with organizational objectives and industry best practices</li>
<li>Conduct thorough training needs analyses across all departments to identify skill gaps and development opportunities</li>
<li>Develop and deliver engaging training programs that enhance employee skills, performance, and career growth</li>
<li>Implement and manage a Learning Management System (LMS) to streamline training delivery and track employee progress</li>
<li>Collaborate with department heads to create tailored development plans and succession strategies</li>
<li>Facilitate leadership development programs to nurture high-potential employees and strengthen the organization's talent pipeline</li>
<li>Measure and analyze the effectiveness of training initiatives, providing regular reports on key performance indicators</li>
<li>Stay current with industry trends and innovative learning methodologies to continuously improve our L&D offerings</li>
<li>Foster a culture of continuous learning and development throughout the organization</li>
<li>Manage the L&D budget, ensuring cost-effective allocation of resources for maximum impact</li>
</ul>
<br>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Bachelor's degree in Human Resources, Organizational Development, or a related field; Master's degree preferred</li>
<li>Minimum of 6 years of experience in Learning & Development, with at least 2-3 years in a managerial role</li>
<li>Proven track record of designing and implementing successful L&D strategies in a corporate environment</li>
<li>Strong knowledge of adult learning principles, instructional design, and training methodologies</li>
<li>Excellent facilitation, coaching, and presentation skills</li>
<li>Proficiency in Learning Management Systems (LMS) and e-learning authoring tools</li>
<li>Certification in Learning & Development or Training (e.g., ATD, CPLP) is highly desirable</li>
<li>Outstanding written and verbal communication skills in English; additional languages are a plus</li>
<li>Demonstrated ability to lead and inspire multicultural teams</li>
<li>Strong analytical and problem-solving skills with a data-driven approach to decision-making</li>
<li>Proficiency in Microsoft Office Suite and relevant HR/L&D software</li>
<li>Ability to work effectively in a fast-paced, dynamic environment</li>
<li>Excellent project management and organizational skills</li>
<li>Passion for continuous learning and staying updated on industry trends and best practices</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Purpose:<br> We are looking for a highly capable Business Solutions Associate Manager to lead technical support operations across Vodafone s enterprise portfolio, ensuring best-in-class customer experience, service availability, and operational excellence. The role is accountable for managing support teams handling a diverse portfolio of solutions (Cloud, IoT, Enterprise Connectivity, Messaging, Security, 010 Hotline), driving customer satisfaction, service performance, and business growth through strong operational and customer engagement leadership. This role offers flexibility to operate across different functional domains within Business Solutions based on business needs. Key Responsibilities:<br> Operations & Service Excellence: Lead and manage Business Solutions support teams to deliver consistent, high-quality customer experience across all channels. Own service performance KPIs (response time, resolution time, Service availability, customer satisfaction, MTTR) and ensure continuous improvement. Drive incident, problem, and change management practices to reduce recurrence and improve service stability. Customer Relationship & Experience Management: Act as a key point of contact for strategic enterprise customers, ensuring strong engagement and long-term loyalty. Lead customer service reviews, provide technical consultancy, and ensure proactive communication on incidents and performance. Utilize data insights and feedback to enhance customer experience and retention strategies. Commercial, Stakeholders & Growth Enablement: Partner with Sales and Account Management teams to support upselling, cross-selling, and customer retention initiatives. Leverage customer insights to influence product improvements and drive business value. Ensure onboarding and service adoption plans maximize customer success and lifetime value. Manage communication with internal stakeholders, senior management, and external partners. Collaborate with vendors and third parties to ensure optimal service delivery and SLA adherence. Team Leadership & Capability Building: Lead, coach, and develop high-performing technical teams, including junior and senior engineers. Drive a culture of innovation, ownership, and continuous improvement. Define hiring, training, and capability-building frameworks aligned with business needs. Operational Governance: Own operational governance forums, service reviews, risk management activities, and continuous improvement initiatives to ensure sustainable service excellence. Risk Management: Identify operational risks and implement mitigation plans to minimize customer impact and service disruption. Financial Efficiency: Support cost optimization initiatives through efficient resource utilization, automation, and operational excellence programs.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years in technical / telecom / IT services environment. Proven experience in customer support, service operations, or managed services. Experience leading technical teams in a high-performance environment. ITIL Certified is a must, PMP is a plus. Skills & Core Competencies:<br> Strong leadership and people management capabilities. Excellent communication, stakeholder management, and presentation skills. Analytical mindset with strong data-driven decision-making skills. Ability to manage complex operations and multiple priorities. Customer-focused, with a strong drive for service excellence.</p><p></p></section>