Delivery Hero SE jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>About instashop:</strong><br> <br> instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br> With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>Key Responsibilities</p><br><ul><li>Monitor real-time rider check-ins, lateness, early check-outs, and unexcused absenteeism across assigned zones.</li><li>Conduct daily shift validations to ensure scheduled fleet capacity matches active ground coverage during peak windows.</li><li>Review, verify, and validate all rider penalties and policy infractions before finalizing deductions.</li><li>Audit shift anomalies, system-generated flags, and supervisor reports to ensure fair, accurate penalty enforcement.</li><li>Enforce strict compliance regarding official rider uniforms, brand presentation, and safety gear.</li><li>Inspect and track company-issued assets (bags, equipment, smartphones, branding material) to minimize loss, misuse, or damage.</li><li>Monitor and address rider conduct, attitude, and professional service standards to maintain brand integrity and positive customer experience.</li><li>Liaise with field supervisors and customer care teams to address live rider escalations, behavioral issues, or non-compliance incidents.</li><li>&nbsp;Maintain accurate daily and weekly compliance logs, tracking non-compliance trends, penalty summaries, and zone-level attendance rates.</li><li>Provide operational insights to fleet management to optimize shift adherence and reduce operational leakage.</li></ul><br>Qualifications<br><p>Key Qualifications</p><br><ul><li>&nbsp;Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field.</li><li>&nbsp;2–4 years of experience in Operations or Retail Operations.</li><li>&nbsp;Previous experience in operational audits and compliance reviews is highly preferred.</li><li>&nbsp;Strong analytical and investigative skills with excellent attention to detail.</li><li>&nbsp;Excellent communication and reporting skills.</li><li>&nbsp;Advanced proficiency in Microsoft Excel.</li><li>&nbsp;Ability to work independently, conduct field visits, and manage multiple operational locations.</li><li>&nbsp;Strong organizational and multitasking skills.</li><li>&nbsp;Excellent communication and interpersonal skills.</li><li>&nbsp;Strong data analysis skills to optimize shopper performance and service quality.</li><li>&nbsp;Proficiency in using tablets, desktops, and other in-store devices.</li><li>&nbsp;Customer-focused mindset with strong problem-solving abilities.</li><li>&nbsp;Flexibility and adaptability in a fast-paced work environment.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As an Assortment Merchandiser you will be responsible for ensuring the products availability and quality in consistency with InstaShop guidelines. The Assortment Merchandiser should also have an in-depth knowledge of merchandising practices, templates, and regulations provided by the Products Team.&nbsp;</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Visiting partnered shops to ensure products match InstaShop’s quality and quantity standards using a handheld scanner</li><li>Operating database management systems, including inputting barcodes, prices, tags, and other product details</li><li>Maintaining knowledge of product categories, packaging, and varieties while monitoring inventory and stock irregularities</li><li>Coordinating and completing daily reports on shop status, inventory, and stock availability</li><li>Supporting the photographer with product arrangement and assisting the Content Creation Team during photoshoots</li><li>Taking prompt action to accomplish daily objectives, demonstrating initiative, and cross-checking products with the Field Team Leader’s help</li><li>Performing other duties such as attending training, coordinating transportation, and managing records when necessary</li><li>​​Independently visiting shops for stock validation and photoshoot coordination when required</li><li>Assisting in maintaining the quality of the team’s work by auditing and cross-checking product data with the Field Team Leader’s assistance</li></ul><br>Qualifications<br><ul><li>Minimum 2+ years of relevant experience</li><li>Proficient in MS Office applications</li><li>Strong oral, written, and verbal communication skills in English</li><li>Willingness and flexibility to travel to partnered stores across the country</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to create, compose, and edit correspondence and other written materials</li><li>Strong attention to detail</li><li>Ability to grasp new concepts and proactively seek opportunities to gain knowledge and experience</li><li>Remarkable problem-solving skills</li><li>Ability to work effectively as a team member but take the lead when necessary</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a Coordinator Pricing, you will play a critical role in maintaining accurate and up-to-date pricing information for our network of vendors and shops. Collaborating closely with vendors, internal teams, and the Pricing and Packaging Manager, you’ll ensure pricing accuracy, support campaigns, and provide valuable insights to improve operations.</p><br><ul><li>Maintaining effective communication with clients to facilitate onboarding of integrations.</li><li>Identifying and resolving any pricing inconsistencies or discrepancies, ensuring data accuracy and compliance</li><li>Providing training and support to clients on pricing and stock integration to ensure smooth operations</li><li>Analyzing pricing and stock data, providing actionable insights to partners and internal teams</li><li>Continuously evaluating and improving pricing processes, tools, and automation for operational efficiency</li></ul><br>Qualifications<br><ul><li>1+ years of experience in pricing strategy or similar role</li><li>Strong proficiency in Microsoft Excel for data management and analysis</li><li>Exceptional organizational skills with attention to detail</li><li>Strong oral, written, and verbal communication skills in English</li><li>Ability to work independently and collaboratively in team settings</li><li>Basic market research skills to identify pricing trends and discrepancies</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a Live Ops Advisor you will provide exceptional customer service and support to our on ground team. The primary responsibility of this role is to ensure the timely resolution of all rider and picker related issues and to provide guidance and support to riders throughout their order journey.</p><br><ul><li>Respond promptly and professionally to rider and picker inquiries related to deliveries, payments, technical issues, and complaints through calls, emails, and chat</li><li>Look into any orders that may need attention and support riders and pickers in handling orders efficiently and troubleshoot issues affecting order fulfillment</li><li>Identify and escalate repeated patterns of failure points, system-related concerns, or operational inefficiencies to the Escalations team or relevant stakeholders</li><li>Provide remote support with basic technical troubleshooting related to order management systems, applications, and connectivity issues</li><li>Maintain accurate records of rider and picker interactions, issue resolutions, and compliance reports to ensure operational transparency and accountability</li><li>Work closely with the operations and customer service teams to refine support workflows, reduce friction in order handling, and drive operational excellence</li></ul><br>Qualifications<br><ul><li>High school diploma or equivalent; bachelor's degree preferred.</li><li>Minimum 1+ years of experience in rider support or dispatch roles</li><li>Strong communication skills in English and Arabic, both verbal and written</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to work independently and as part of a team</li><li>Ability to work in a fast-paced, dynamic environment with changing priorities and multiple tasks</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Job Description</strong></p><br><p>Operations Manager – NFV is responsible for managing and improve local NFV operations through vendor management, optimizing processes &amp; best practices as well as developing a strong local operations team. The key focus is to drive operational efficiency to support sales and growth locally. This role holder will oversee internal teams within Vendor Content + Vendor Operations + oversee outsourced content scanning teams</p><br><p><strong>What’s on Your Plate?</strong></p><br><ul><li>Accountable for local NFV operational performance including both commercial &amp; operational KPI's</li><li>Work with Head of NFV to shape the strategy/plan to achieve targets, ensuring regular reviews and reprioritization</li><li>Work with Regional Ops team to be the local market ops stakeholder; highlight opportunities, gain support and share any local initiatives</li><li>Work closely with key accounts on performance, opportunities and leverage relationship to build local market insights</li><li>Scope and deliver local initiatives to improve ops metrics quantified with data analysis</li><li>Consistently reviews performance, highlighting successes and areas of improvements supported by a target action plan</li><li>Expert in local operational process/procedures, continually evaluating, simplifying, removing non-value adding tasks and auditing compliance.</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong>&nbsp;</p><br><ul><li>5-6 years of working experience in same/similar field.</li><li>Direct Line management experience - Ability to Build relationships, motivate peers and manage upwards</li><li>Can work with Tableau. Knowledge of Excel and/or Looker is a good plus.</li><li>Very good analytical skills.</li><li>Very good communicator and collaborator at all levels.</li><li>Back up your opinions with data and clear well-structured cases.</li><li>You are execution focused and have a proven record of success in complex environments.</li><li>Results-driven, high-performing, high-quality work attitude.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>About instashop:</strong></p><br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br> With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join</p><br><br>Job Description<br><p><strong>About the role:</strong><br> As a Sr. Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p><br><p><strong>Day-to-Day Responsibilities:</strong></p><br><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li><li>Act as a role model and mentor to the Associates and Coordinators</li><li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li><li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li><li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li><li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li><li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li><li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul><br>Qualifications<br><ul><li>Bachelor's degree is a must.</li><li>Customer service experience is a plus.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management &amp; organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li><li>Strong communication skills in English, both verbal and written</li></ul><br>Additional Information<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li><p><strong>Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analysing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment.</strong></p><br></li><li><p><strong>Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc.</strong></p><br></li><li><p><strong>Preparing demand forecasts and initiating ordering to the stores and tracking receipt of such orders</strong></p><br></li><li><p><strong>Managing the relevant inventory in coordination with the Category Managers</strong></p><br></li><li><p><strong>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</strong></p><br></li><li><p><strong>Dispatching orders to suppliers and ensuring proper tracking</strong></p><br></li><li><p><strong>Liaising with suppliers for improving collaborative forecasting planning and replenishment</strong></p><br></li><li><p><strong>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept.</strong></p><br></li></ul><br>Qualifications<br><ul><li><p><strong>You have at least 3+ years of experience in Inventory Controlling &amp; Demand Planning</strong></p><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</strong></p><br></li><li><p><strong>You are someone energized by the unknown and look forward to learning each day on the job.</strong></p><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous</strong></p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>The Associate in People Ops is responsible for managing and resolving complex employee issues That related to Social Insurance and labor Office. This role involves Handling all Governmental Inspections that related to People Ops and addressing findings, Gaps, and concerns, Then Resolve them. The Specialist will collaborate with HR Business Partners, Core Ops team members, and legal teams.<br> <br> <strong>What's on your plate?</strong></p><br><ul><li><p>Managing Onboarding Formalities.</p><br></li><li><p>Managing Offboarding Formalities.</p><br></li><li><p>Managing Medical Insurance activities for all employees.</p><br></li><li><p>Managing Payroll effects and ensure no Failures in the reported Data.</p><br></li><li><p>Handling End-To-End Social insurance for employees.&nbsp;</p><br></li><li><p>Create an accurate Tracker for all employee’s social insurance status.</p><br></li><li><p>Generate periodic reports Updated status for social insurance.</p><br></li><li><p>Manage employee’s files archiving system.</p><br></li><li><p>Handle all Governmental Inspections.</p><br></li><li><p>Identify Findings and gaps and the result of inspections and work to resolve them.</p><br></li><li><p>Review New Joiners’ Hiring Documents and assure that it’s Completed.</p><br></li><li><p>Generate reports related to inspections and its Results.</p><br></li><li><p>Stay updated on labor laws, regulations, and industry best practices.</p><br></li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><p>• University degree in HR, or a related field</p><br><p>• Minimum 2 years of Core People Operations experience and Social Insurance handling Issues.</p><br><p>• Knowledge of local employment laws&nbsp;</p><br><p>• Excellent interpersonal and communications skills.</p><br><p>• Ability to work on several projects simultaneously.&nbsp;</p><br><p>• Strong personal and work ethics.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>About instashop:</strong></p><br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br> With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join</p><br><br>Job Description<br><p><strong>About the role:</strong><br> As a Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p><br><p><strong>Day-to-Day Responsibilities:</strong></p><br><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li><li>Act as a role model and mentor to the Associates and Coordinators</li><li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li><li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li><li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li><li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li><li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li><li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul><br>Qualifications<br><ul><li>Bachelor's degree is a must.</li><li>Customer service experience is a plus.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management &amp; organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li><li>Strong communication skills in English, both verbal and written</li></ul><br>Additional Information<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>Lead and manage a team of Category Managers &amp; Sr Category Managers within one commercial division, ensuring strong commercial performance, team development, and alignment with company strategy.<br> &nbsp;</p><br><p><strong>Core Responsibilities</strong></p><br><ul><li>Lead and manage Category Managers across one division (Food &amp; FMCG, Non-Food).</li><li>Own and drive the P&amp;L performance of a portfolio exceeding €100M annually.</li><li>Define and execute strategies for assortment, pricing, and promotions.</li><li>Build and maintain strategic relationships with key suppliers and partners.</li><li>Develop and upskill the category team to ensure consistent execution.</li><li>Oversee implementation of core commercial levers aligned with company strategy.</li><li>Monitor market trends, customer behavior, and supplier investments to identify opportunities.</li><li>Collaborate cross-functionally with Supply Chain, Marketing, and Operations.</li><li>Represent the division in leadership forums.</li><li>Ensure a strong balance between customer experience and commercial performance.</li></ul><br>Qualifications<br><p><strong>Requirements</strong></p><br><ul><li>10+ years of experience in retail, e-commerce, or FMCG commercial functions.</li><li>Proven experience managing P&amp;L and driving business performance.</li><li>Strong leadership experience managing commercial or category teams.</li><li>Deep understanding of pricing, assortment, and promotions.</li><li>Experience in strategic supplier management and negotiations.</li><li>Strong business and financial acumen.</li><li>Excellent stakeholder management and communication skills.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li><p><strong>Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analysing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment.</strong></p><br></li><li><p><strong>Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc.</strong></p><br></li><li><p><strong>Preparing demand forecasts and initiating ordering to the stores and tracking receipt of such orders</strong></p><br></li><li><p><strong>Managing the relevant inventory in coordination with the Category Managers</strong></p><br></li><li><p><strong>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</strong></p><br></li><li><p><strong>Dispatching orders to suppliers and ensuring proper tracking</strong></p><br></li><li><p><strong>Liaising with suppliers for improving collaborative forecasting planning and replenishment</strong></p><br></li><li><p><strong>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept.</strong></p><br></li></ul><br>Qualifications<br><ul><li><p><strong>You have at least 3+ years of experience in Inventory Controlling &amp; Demand Planning</strong></p><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</strong></p><br></li><li><p><strong>You are someone energized by the unknown and look forward to learning each day on the job.</strong></p><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous</strong></p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt<br> Since joining the Delivery Hero family in 2020, the global leader in online food delivery and<br> q-commerce, instaShop has been setting the standard for excellence and convenience in the region.<br> With a dynamic and motivated team fueled by passion and innovation, every day at instaShop is an<br> opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an<br> environment where everyone’s achievements are celebrated and where success is the only way forward.<br> As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always<br> on the lookout for new talents to join us on our success journey.&nbsp;</p><br><br>Job Description<br><p>The Area Supervisor manages daily delivery operations, rider teams, and vendor<br> performance across an assigned district. This role is responsible for keeping delivery speeds<br> high (SLA), keeping costs under control, and ensuring smooth day-to-day operations across<br> dark stores and partner hubs through on-ground presence, performance tracking, and vendor<br> coordination.<br> Key Responsibilities:</p><br><p>1. Daily Operations &amp; Vendor Management:</p><br><ul><li>Live Fleet Oversight: Track real-time zone operations to make sure riders hit target delivery times, maintain high customer ratings, and keep order cancellations to a minimum.</li><li>Driver Performance: Keep close tabs on rider metrics to spot bottlenecks early and keep order dispatch running efficiently.</li><li>Vendor &amp; 3PL Coordination: Work directly with 3PL providers and fleet vendors to evaluate their performance, address service gaps, and scale up rider supply during rush hours or demand spikes.</li><li>Process Improvement: Work alongside the central Operations team to tweak daily workflows and fix recurring operational issues on the ground.</li></ul><p>2. Performance Tracking &amp; Analytics:</p><br><ul><li>KPI Management: Monitor daily operational metrics, focusing on On-Time Delivery Rate, Orders Per Hour (OPH), and Delivery Cost Per Order.</li><li>Reporting: Build regular tracking reports using Microsoft Excel (utilizing Pivot Tables, data filters, and formulas) to present clear performance trends and updates to leadership.</li><li>Problem Solving: Run quick root-cause checks whenever KPIs drop below target and put immediate fixes in place.</li></ul><p>3. Field Audits, Quality &amp; Onboarding:</p><br><ul><li>On-Ground Audits: Conduct routine site visits alongside Team Leaders across partner locations to inspect rider attendance, uniform compliance, gear condition, and overall professional behavior.</li><li>Quality Control: Partner with the QA team to resolve functional app issues, handle rider misconduct, and enforce service standards across the fleet.</li><li>Rider Training: Help onboard and train new drivers on app navigation, route efficiency, customer interaction standards, and road safety protocols..</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in business administration, Logistics, Supply Chain, Operations Management or a related field.</li><li>2–4 years of experience in Fleet Operations, E-commerce, Grocery, or Marketplace.</li><li>Strong analytical skills with the ability to translate data into business decisions.</li><li>Excellent stakeholder management and communication skills.</li><li>Advanced proficiency in Microsoft Excel; Power BI is a plus.</li><li>Excellent English.</li><li>Strong communication, organization, and time management skills.</li><li>Excellent ability to be detail oriented.</li><li>Ability to work effectively in a dynamic, fast-paced environment by collaborating with other departments.</li><li>Strong ability to multitask.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a <strong>Coordinator Content Optimization</strong>, you will join our team and drive the success of our e-<br> commerce marketplace by creating and maintaining high-quality product descriptions and categories<br> for our website and applications. You will also evaluate AI model outputs for e-commerce search<br> relevance and product matching accuracy, working closely with our AI program team to ensure our AI<br> models deliver high-precision results.</p><br><ul><li>Evaluate AI model outputs for e-commerce search relevance and product matching accuracy.</li><li>Apply detailed labeling guidelines and follow strict, multi-step annotation workflows.</li><li>Create content for multiple product verticals.</li><li>Develop and maintain accurate and compelling product descriptions and categories for our e-commerce marketplace.</li><li>Collaborate with cross-functional teams to ensure consistent branding and messaging across all product content.</li><li>Stay up to date on industry trends and best practices to continuously improve the quality of product content and ensure all information is current and accurate.</li><li>Coordinate with clients to ensure our database is up to date with changes.</li><li>Identify edge cases and provide clear, actionable feedback to the product team.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Marketing, Communications, or a related field.</li><li>1+ years of experience in product content creation with a focus on e-commerce.</li><li>Prior experience in data annotation, content moderation, or e-commerce catalog QA is an advantage.</li><li>Strong command of MS Office.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Fluency in English required</li><li>Strong writing, editing, and proofreading skills.</li><li>Comfort navigating retail taxonomies, brand variations, and product attributes across various categories.</li><li>Familiarity with e-commerce platforms.</li><li>Ability to follow detailed AI labeling guidelines without substituting personal bias.</li><li>Able to perform complex tasks that require a high level of focus.</li><li>Solid analytical skills and market research background.</li><li>Strong organizational skills.</li><li>Clear written communication skills to articulate edge cases and provide actionable feedback.</li><li>Ability to work independently and as part of a team.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br> We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.<br> Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br>Job Description<br><p><strong>A little bit about our engineering culture</strong><br> <br> We love finding new ways to shorten the feedback loops, create together and make an impact. To do so, our engineering culture and practices are based on eXtreme Programming (XP), Domain-Driven Design, Lean and Continuous Delivery.<br> <br> We believe that the assumption behind the “Speed vs Quality” mindset is flawed and that you can both have your cake and eat it too. For us, quality enables speed. Not in 2 years, but now.<br> <br> Co-creating together with others through Pair and Mob programming helps us deliver more value sooner and find joy in our work by seeking productive human connections with others.<br> <br> We find that engineers seeking to understand our product and business better understand the context of their work, which helps them to innovate, deliver more value to their customers and find more purpose in their work.<br> <br> <strong>Role Summary</strong><br> <br> As a Staff Software Engineer at talabat, you operate across multiple levels, including a team, domain as well as your chapter and the wider Tech org.<br> <br> On a team level, you are the voice of your chapter, helping teams understand the Chapter direction and providing hands-on technical mentorship. You also might drive critical, complex initiatives impacting multiple teams.<br> <br> On a domain level, you establish yourself as a partner to your Engineering, Product and Data counterparts (senior managers or directors, other senior engineers). You drive the improvement of systems and processes, simplifying what’s complex and removing bottlenecks. You drive the RFC review process to foster a broad insight into our overall app architecture.<br> <br> On a chapter level, you are a key contributor to the evolution of your Chapter Vision &amp; Strategy. You sponsor and drive the key Chapter initiatives and orchestrate mentorship efforts across the wider tech org.<br> <br> On a tech org level, you contribute to the improvement of overall developer experience, from branding initiatives/hiring to helping individuals and teams be more effective. You critically question and drive improvement across the org.<br> <br> Note:<br> On top of being the industry leader when it comes to your craft, this role requires someone willing to assume end-to-end ownership of a specific area of our system, willing to amplify your knowledge and support others to explore better ways of developing products.</p><br><br>Qualifications<br><p>● Empathetic and able to easily build relationships<br> ● Great verbal and written communication skills<br> ● Humble, curious, and open-minded with a growth mindset, thriving on continuous feedback<br> ● Great understanding of lean/agile values &amp; principles and associated practices<br> ● Solid experience building large-scale applications using modern programming languages (e.g. C#, Java, Go, etc.).<br> ● Proven ability to mentor other engineers<br> ● 8+ years of software engineering experience of which 2+ years should be within Extreme Programming environment (TDD, Pair Programming, Simple Design, and Continuous Refactoring)<br> ● Expert in Distributed Systems Architecture (Microservices, Event-Driven, RESTful Services)<br> ● Familiarity with the general mobile landscape, architectures, trends/emerging tech<br> ● Proficient in testing with focus on automated end to end quality<br> ● Experience working with relational and nonrelational databases<br> ● Exposed to cloud platforms (e.g. AWS, Google Cloud, Azure)<br> ● Experience building, maintaining and improving with Trunk Based Development and Continuous Delivery</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a <strong>Coordinator Content Optimization</strong>, you will join our team and drive the success of our e-<br> commerce marketplace by creating and maintaining high-quality product descriptions and categories<br> for our website and applications. You will also evaluate AI model outputs for e-commerce search<br> relevance and product matching accuracy, working closely with our AI program team to ensure our AI<br> models deliver high-precision results.</p><br><ul><li>Evaluate AI model outputs for e-commerce search relevance and product matching accuracy.</li><li>Apply detailed labeling guidelines and follow strict, multi-step annotation workflows.</li><li>Create content for multiple product verticals.</li><li>Develop and maintain accurate and compelling product descriptions and categories for our e-commerce marketplace.</li><li>Collaborate with cross-functional teams to ensure consistent branding and messaging across all product content.</li><li>Stay up to date on industry trends and best practices to continuously improve the quality of product content and ensure all information is current and accurate.</li><li>Coordinate with clients to ensure our database is up to date with changes.</li><li>Identify edge cases and provide clear, actionable feedback to the product team.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Marketing, Communications, or a related field.</li><li>1+ years of experience in product content creation with a focus on e-commerce.</li><li>Prior experience in data annotation, content moderation, or e-commerce catalog QA is an advantage.</li><li>Strong command of MS Office.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Fluency in English required</li><li>Strong writing, editing, and proofreading skills.</li><li>Comfort navigating retail taxonomies, brand variations, and product attributes across various categories.</li><li>Familiarity with e-commerce platforms.</li><li>Ability to follow detailed AI labeling guidelines without substituting personal bias.</li><li>Able to perform complex tasks that require a high level of focus.</li><li>Solid analytical skills and market research background.</li><li>Strong organizational skills.</li><li>Clear written communication skills to articulate edge cases and provide actionable feedback.</li><li>Ability to work independently and as part of a team.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li><p><strong>Responsible for ensuring we have the correct inventory at the stores (No OOS or OVS) by analysing the current inventory status and updating the ordering parameters. Daily monitoring of stock movement, running report of daily inventory adjustment.</strong></p><br></li><li><p><strong>Maintaining parameters of the replenishment model and making sure it is accurately input into the system, including lead times, reorder point, economic order quantities, suppliers minimum order quantities, etc.</strong></p><br></li><li><p><strong>Preparing demand forecasts and initiating ordering to the stores and tracking receipt of such orders</strong></p><br></li><li><p><strong>Managing the relevant inventory in coordination with the Category Managers</strong></p><br></li><li><p><strong>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</strong></p><br></li><li><p><strong>Dispatching orders to suppliers and ensuring proper tracking</strong></p><br></li><li><p><strong>Liaising with suppliers for improving collaborative forecasting planning and replenishment</strong></p><br></li><li><p><strong>Ensuring maintenance of appropriate and accurate records of in-stock and inventory position are kept.</strong></p><br></li></ul><br>Qualifications<br><ul><li><p><strong>You have at least 3+ years of experience in Inventory Controlling &amp; Demand Planning</strong></p><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</strong></p><br></li><li><p><strong>You are someone energized by the unknown and look forward to learning each day on the job.</strong></p><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous</strong></p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>We’re looking for an&nbsp;<strong>Assistant Manager</strong><strong>&nbsp;Demand Planning&nbsp;</strong>to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br> <br> This role requires you to organise the forecasting demand of supplies to stores, create POs for replenishment and maintaining availability in the stores, with a team of demand planners to manage Back Office data.</p><br><ul><li>Organize the transition to 3PL, manage relations, and secure Talabat with Egypt best practices.</li><li>Be accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports</li><li>Manage stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC</li><li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</li><li>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization</li><li>Be able to provide solutions and initiatives to solve problems with stocks in the warehouse and stores</li><li>Guidance to store supervisors and admins to ensure smooth workflow</li><li>Guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.</li></ul><br>Qualifications<br><ul><li>Strong knowledge of the fundamentals of demand planning, as well as the ability to work on demand forecasting from A-Z</li><li>Experience in FMCG in demand planning and replenishment is a must</li><li>Experience in Warehouse management or 3PL partner relation is a must</li><li>Data and detail-oriented, and tech-savvy</li><li>Ability to guide senior-level executives and manage the expectations of multiple stakeholders</li><li>Ability to lead, coordinate, and facilitate the work of others; have supervisory responsibilities</li><li>Ability to take a broad perspective to problems and spot new, less obvious solutions</li><li>Ability to perform a variety of the most complex tasks and/or lead one or more teams</li><li>Be able to use knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li><li>Excellent analytical and communication skills, and always hands-on with several tools</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As an Associate Commercial, you will play a vital role in driving instashop’s growth by building and managing a network of affiliate partners and expanding our reach into new regions. You will be responsible for strategic market analysis, acquiring new partners, and managing relationships to ensure instashop remains competitive and meets the evolving needs of our customers and partners.</p><br><p>Day-to-Day Responsibilities</p><br><ul><li>Managing a network of partner shops and key accounts across regions</li><li>Developing and maintaining a comprehensive list of target shops and key contacts to maximize business outreach and new partnerships</li><li>&nbsp;Identifying and negotiating profitable contracts with new affiliate shops, overseeing the onboarding process and ensuring smooth collaboration with cross-functional teams</li><li>Identifying gaps in instashop’s marketplace and creating actionable plans with clear timelines to ensure a competitive, diverse offering of brands</li><li>Driving initiatives to strengthen relationships with shop management and ensure long-term, productive partnerships</li><li>Monitoring operational metrics, provide actionable insights, and collaborate with cross-functional teams to optimize performance</li><li>Taking ownership of the end-to-end account management process, including reporting and clear communication with line managers</li><li>Identifying opportunities for growth in both top-line and non-commission revenue streams</li><li>Analyzing market trends and competitor activities to stay informed and adjust strategies accordingly</li><li>Driving the implementation of promotional campaigns and initiatives across your shop portfolio</li><li>Utilizing instashop’s services, providing constructive feedback to improve the overall customer experience and service offerings</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Business, Marketing, or any other related field</li><li>Minimum 3 years of experience in business development, sales, or a similar role</li><li>Strong commercial awareness with excellent analytical skills</li><li>Proficiency in MS Office, CRM tools, and sales pipeline management</li><li>Fluent written and verbal communication skills</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>As a Sr. Manager Legal – Egypt, you will be responsible for overseeing all legal matters and ensuring that the company complies with the legal and regulatory framework in Egypt. In this role, you will support both talabat and instashop, providing expert senior counsel that enables business growth while safeguarding compliance and mitigating risks. Reporting into talabat’s Regional Legal Dept in Dubai, UAE, you will also lead and mentor the local legal team in Egypt, manage external stakeholders, and ensure alignment between legal strategies and business objectives</p><br><p><strong>What's On Your Plate?</strong></p><br><p>● Providing strategic legal guidance to senior management on corporate governance, compliance, commercial contracts, regulatory matters, and litigation/disputes.</p><br><p>● Drafting, reviewing, and negotiating contracts, ensuring they align with Egyptian laws and the company’s interests ● Ensuring adherence to Egyptian legal requirements, including corporate, labor, tax, consumer protection and data privacy regulations</p><br><p>● Identifying, assessing and mitigating legal risks, advising on business decisions, and developing practical and commercially sound risk management strategies.</p><br><p>● Managing legal disputes, arbitrations, claims, investigations and settlements to minimize business impact</p><br><p>● Advising on employee contracts, workplace policies, and compliance with labor laws</p><br><p>● Ensuring compliance with corporate governance practices and supporting corporate restructuring, entity management, and Board/shareholder governance activities.</p><br><p>● Leading and mentoring the legal department, ensuring high standards of legal service delivery and professional development</p><br><p>● Managing relationships with external law firms, consultants, and regulatory bodies</p><br><p>● Advising on commercial opportunities and aligning legal strategy with business objectives.</p><br><p>● Partner closely with regional legal, compliance, public affairs, tax, finance, HR, procurement, product, and operations teams to support strategic initiatives and ensure legal alignment across the business.</p><br><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><p>● Law degree (Bachelor’s or Master’s) and valid license to practice in Egypt</p><br><p>● 7+ years of experience in corporate/commercial law, with proven leadership in a legal role</p><br><p>● Prior in-house legal experience is preferred.</p><br><p>● Knowledge of the e-commerce, tech, food delivery, quick commerce or digital sector is a plus.</p><br><p>● Strong knowledge of Egyptian corporate, commercial, employment, consumer protection, tax, and data privacy laws.</p><br><p>● Strong team leadership and mentoring capabilities</p><br><p>● Excellent drafting, negotiation, problem-solving and communication skills in both Arabic and English</p><br><p>● A strategic mindset, in-depth legal knowledge, and a proactive approach to risk management</p><br><p>● The ability to align legal strategies with business goals and support cross-functional initiatives.</p><br><p>● Commercial acumen with the ability to provide pragmatic, business-oriented legal advice.</p><br><p>● Ability to effectively manage multiple priorities and stakeholders in a fast-paced, dynamic environment.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>ROLE SUMMARY</strong></p><br><p><strong>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</strong></p><br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li><p><strong>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.&nbsp;</strong></p><br></li><li><p><strong>Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.&nbsp;</strong></p><br></li><li><p><strong>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.&nbsp;</strong></p><br></li><li><p><strong>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</strong></p><br></li><li><p><strong>Reviewing and resolving any issues with local suppliers.&nbsp;</strong></p><br></li><li><p><strong>Assortment:&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Ensuring cost efficiency across our consumers that meets their needs/wants.&nbsp;</strong></p><br></li><li><p><strong>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.&nbsp;</strong></p><br></li><li><p><strong>Providing regional teams with information regarding products and quantities needed for international and regional contracts.&nbsp;</strong></p><br></li><li><p><strong>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Price:&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.&nbsp;</strong></p><br></li><li><p><strong>Collecting market prices and conducting country price audits.&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Promos:&nbsp;</strong></p><br></li></ul><ul><li><p><strong>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.&nbsp;</strong></p><br></li><li><p><strong>Developing the country promotion calendar.&nbsp;</strong></p><br></li><li><p><strong>Following up and ensuring effective execution of all activities required for each promotional event.&nbsp;</strong></p><br></li><li><p><strong>Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.&nbsp;</strong></p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li><p><strong>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting - Private Label experience is a plus</strong></p><br></li><li><p><strong>You have built teams and led cross-functional projects at scale.</strong></p><br></li><li><p><strong>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</strong></p><br></li><li><p><strong>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</strong></p><br></li><li><p><strong>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</strong></p><br></li><li><p><strong>Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.</strong></p><br></li><li><p><strong>Language skills: Fluent English and Arabic would be highly advantageous.</strong></p><br></li></ul><br><br> </div>