Delivery Hero SE jobs
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Jobs Found
Delivery Hero SE
Egypt
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Own and monitor key performance metrics, ensuring consistent tracking and clear visibility on trends and gaps.</li><li>Analyze operational and business data to identify performance improvement opportunities.</li><li>Translate data insights into actionable initiatives with measurable impact on efficiency and customer experience.</li><li>Design, execute, and evaluate experiments (e.g., A/B tests, pilots) to validate new ideas and solutions.</li><li>Drive end-to-end ownership of initiatives, from problem identification to execution and post-analysis.</li><li>Collaborate closely with cross-functional teams (operations, product, regional) to align on priorities and execution plans.</li><li>Support the rollout of new tools, processes, and operational strategies across the market.</li><li>Identify process inefficiencies and propose scalable, data-driven solutions.</li><li>Build and maintain dashboards, reports, and tracking frameworks to support decision-making.</li><li>Present performance insights, recommendations, and updates to senior stakeholders in a structured and clear manner.</li><li>Ensure strong follow-up on action plans and track impact against defined success metrics.</li><li>Contribute to continuous improvement of team methodologies, frameworks, and ways of working.</li></ul><br>Qualifications<br><p><strong>What did we order?</strong></p><br><ul><li>Bachelor's Degree, MBA is a plus.</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Extensive experience in SQL, Data Analytics tools like tableau, looker etc.</li><li>Strong communication skills, both written and verbal.</li><li>Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams.</li><li>Ability to analyse data and derive insights from comprehensive data reports.</li><li>Ability to deal with ambiguity, work under pressure, handle stress, an individual contributor who can work in a fast-paced environment with a make it happen attitude.</li></ul><br><br> </div>
Delivery Hero SE
Egypt
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Company Description<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.</p><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.</p><br><p>Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.</p><br><br>Job Description<br><p><strong>WHAT’S ON YOUR PLATE?</strong></p><br><ul><li>Monitor and improve Rider Performance and Compliance.</li><li>Lead Rider Recruitment for the allocated zones.</li><li>Manage rider roster with proper allocation of shifts/breaks/off-days etc.</li><li>Groom rider quality (behaviour, appearance, professionalism, presentational etc).</li><li>Setting up a performance improvement plan to improve performance of low performing riders.</li><li>Reduce rider complaints originating from customers.</li><li>Monitor riders performance on individual level and responsible for coaching/warning riders.</li><li>Audits fleet appearance & rider behavior via on ground visits.</li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li>Bachelor's Degree.</li><li>2-3 years of experience in food/grocery tech industry is highly preferred.</li><li>Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc.</li><li>Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus.</li><li>Influencer and a negotiation with good public speaking and presentation skills.</li><li>People management skills: Experience of managing bigger group of people.</li></ul><br><br> </div>
Delivery Hero SE
Egypt
<h2 class="h5">Job description</h2>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary:</strong><br>
We are looking for a Key Account Manager to join our team and be part of our growth. The purpose of this role<br>
is to manage, grow, and consolidate orders towards our strategic partners. This role will work to build very<br>
strong and solid relationships with key accounts, maximize their potential and improve their performance,<br>
deliver on their needs and requests, give them insights, and negotiate deals and special contractual terms.</p><br><p><br>
<strong>What’s On Your Plate?</strong></p><br><p>● Build and maintain effective long-term relationships and a high level of satisfaction with key<br>
senior-level decision-makers and influencers at an assigned group of customer accounts that may<br>
include major strategic customers within a geographic or industry focus.<br>
● Identify, develop, and typically close new sales opportunities.<br>
● Create demand for the organization's products and services by raising their profile with customers.<br>
● Achieve revenue targets by increasing revenue spend per account.<br>
● Conduct regular status and strategy meetings with the customer's senior management to understand<br>
their needs and link them to the organization's product/service strategies.<br>
● Service quality need to be consistent for all the brands.<br>
● Maintain continuous business relationship with clients/ restaurants<br>
● Provide excellent service and support in order to build strong relationship and resolving operational<br>
issues between clients/ restaurant and company.<br>
● Optimize the restaurant content (MOA, Delivery time).<br>
● Maintain regular relationships with various stakeholders from the brand<br>
● Provide quarterly reviews to partners to showcase the areas of growth and areas of potential<br>
improvement.<br>
● Provide and maintain high service levels to the brands to ensure a seamless experience to both<br>
customers and partners.<br>
● Work internally with the various departments to ensure all requirements of brand is met.<br>
● Update and maintain a track record of all activities related to the brand on SalesForce.</p><br><p>Qualifications</p><br><p><strong>What Did We Order?</strong><br>
● Minimum 3-5 years full time professional experience in related field.<br>
● Previous experience working in an e-commerce or FMCG company is a plus<br>
● In-depth Knowledge of Food Industry Market and e-commerce.<br>
● Able to analyze data and sales statistics and curate a solution<br>
● Proficient in Excel<br>
● Excellent verbal and written communication skills</p><br><br><br> </div>
Delivery Hero SE
Egypt
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>About instashop:</strong></p><br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p><br>
With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>We are looking for a<strong> Manager - People Partnering</strong> to join our <strong>Instashop team</strong> and be part of our growth. If you’re a people person who is hungry for a new adventure, a multinational workplace is waiting for you.</p><br><ul><li>Act as a trusted advisor to regional and market Grocery & Retail leadership teams on organizational design, talent strategy, workforce effectiveness, culture, and leadership capability.</li><li>Translate business strategy into actionable people priorities.</li><li>Drive alignment between regional business objectives and local HR execution.</li><li>Lead talent reviews and succession planning processes to enable effective internal mobility and succession planning.</li><li>Provide data driven recommendations on organizational health, retention, engagement, and capability gaps.</li><li>Evolve Employee Experience by facilitating processes and developing new programs.</li><li>Bridge management and employee relations by addressing demands, grievances or violations. </li><li>Manage and control Manpower Plans & Budgets and support the hiring process. Support business needs through the development, engagement, and motivation of employees.</li><li>Nurture a positive working environment and interactive communication through proper channels. </li><li>Maintain and monitor HR Systems, Data, and procedures. </li><li>Implement and manage performance appraisal cycles to drive high performance.</li><li>Maintain Reward plans and benefits programs in alignment with the Rewards Centre of Excellence.</li><li>Manage reporting and analytics for better decision making in alignment with the Centre Of Excellence. </li></ul><br>Qualifications<br><ul><li>Bachelor’s Degree within HR / Employment Relations (CIPD Qualification or Coaching background is a plus).</li><li>Minimum of 7 years’ experience within HR Business Partnering. </li><li>Demonstrated experience managing and influencing stakeholders within complex matrix organizations across multiple markets.</li><li>Demonstrated ability operating in ambiguous environments with the ability to provide structure, clarity, and direction.</li><li>Ideally with exposure to the following industries: Retail / E-commerce, Logistics / fulfillment (operations heavy environments) or fast growth organizations.</li><li>Ability to build and sustain strong professional relationships through collaboration, trust, and a growth oriented mindset.</li><li>Ability to maintain confidentiality. </li><li>Strong Communication skills (Written and Verbal).</li></ul><br><br> </div>
Delivery Hero SE
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met.</p><br></li><li><p>Ensure menu quality index, price parity, vendor funded deals, and drive affordability</p><br></li><li><p>Building new commercial relationships by renewing the existing contacts through offer</p><br></li><li><p>renegotiating, preferred partnerships, and upselling to new profitability levers</p><br></li><li><p>Own full performance of your portfolio, from sales performance, to in-store operations, to</p><br></li><li><p>marketing and growth strategies, and providing every-day support</p><br></li><li><p>Maintain a regular cadence of in-person meetings with all your partners in your assigned portfolio. </p><br></li><li><p>Provide excellent and proactive reporting to partners on performance. </p><br></li><li><p>Negotiate and acquire restaurants on different ads products to help boost their growth. </p><br></li><li><p>Ensure daily, weekly, and month targets are on track and with your team lead to ensure constant portfolio growth.</p><br></li><li><p>Maintain granular reporting on your portfolio’s performance. </p><br></li><li><p>Upselling new services to our existing restaurants such as logistics as a service, tPro, and various loyalty programs</p><br></li><li><p>Automate and digitalize vendor experience by pushing for vendor portal adoption, self service and self booking through talabat vendor dashboard</p><br></li></ul><p><strong>What did we order? </strong></p><br><ul><li><p>Have a passion for sales </p><br></li><li><p>3-4 years of experience, ideally in sales, account management, or related experience. </p><br></li><li><p>You excel in a transactional deal cycle</p><br></li><li><p>High level of ownership and dedication. </p><br></li><li><p>You show creative sales tactics to engage with prospect</p><br></li></ul><br><br> </div>