AccorHotels jobs
459
Jobs Found
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences, and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>To guard our guests' lives against drowning in pool or beach.</li>
<li>Continuous monitoring of the hotel pool and beach and ensure all hotel signs in the area are updated.</li>
<li>Have a governmental certificate in lifeguard updated and renew it as required.</li>
<li>Inform management to prepare reports for any hazard situations during the shift.</li>
<li>Be aware of and have sufficient knowledge about first aid and how to deal with drowning cases.</li>
<li>Be flexible in assisting around different areas of the hotel and perform any other tasks assigned by management.</li>
<li>Operate a quality professional fitness program carrying out fitness testing, evaluations, program design, and fitness instruction.</li>
<li>Be aware of the hotel's health, safety, and hygiene policies.</li>
<li>Ensure all safety and cleaning standards are maintained throughout the hotel.</li>
<li>Be proactive in identifying activities and equipment that may harm the environment; participate in activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training.</li>
<li>Provide for minimum consumption of all currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental training to save energy within the facility and continue enforcing decisions taken to conserve energy.</li>
<li>Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Perform all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 2 years of related work experience.</li>
<li>Foreign language: Sufficient level of English and Arabic to communicate effectively with guests and employees.</li>
<li>Courses and training: Professional training, seminars, and professional certification.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific, and standard tasks that are generally repetitive.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<p>Ensure security and safety across the facility in line with the targets, standards, and instructions set by the General Manager, hotel management, and the Security Manager. Keep related records and work on self-development.</p>
<p>Fully perform all duties assigned by the Security Supervisor and senior staff.</p>
<p>Ensure the safety of life and property within the assigned area of responsibility.</p>
<p>Greet guests, provide information and guidance, and bid them farewell.</p>
<p>Organize human and vehicle traffic and support communication between the facility and individuals.</p>
<p>Maintain constant vigilance day and night, gather relevant information, and submit it to the appropriate persons.</p>
<p>Provide initial response to incidents such as fires, sabotage, injuries, and fights, and report them to the relevant persons.</p>
<p>Be respectful, moderate, and polite toward managers, seniors, and colleagues.</p>
<p>Pass all relevant information to the next security officer during shift handover.</p>
<p>Inform the Security Supervisor of all developments and events that occur within the area of responsibility.</p>
<p>Be familiar with the procedures for catching and detaining criminals.</p>
<p>Ensure that all devices and equipment, such as walkie-talkies, detectors, and telephones, are well-maintained, clean, charged, and operating properly.</p>
<p>Immediately inform the supervisor of any bomb threat or suspicious package and secure the surrounding area.</p>
<p>Take part in the Emergency Response Teams.</p>
<p>Ensure that the shift area is kept clean, orderly, and neat.</p>
<p>Keep logs and records properly and accurately, and verify signatures.</p>
<p>Monitor the entry and exit of furniture and equipment being removed for maintenance or repair, and record these movements.</p>
<p>Protect hotel guests from any external factors that may cause inconvenience.</p>
<p>Gather information and share it with senior staff rather than disclosing it to third parties.</p>
<p>When writing an incident report, include detailed information about the individuals involved, the location, time, how the incident developed, and its consequences.</p>
<p>Ensure that employees entering or leaving the facility use their ID cards. Identify and report those who do not comply, and monitor the situation.</p>
<p>Inspect the surrounding units and report any suspicious persons or vehicles to the supervisor.</p>
<p>Use communication tools (walkie-talkies, telephones) correctly and for their intended purpose.</p>
<p>Comply fully with shift-change rules and ensure a smooth transition with no issues.</p>
<p>Ensure security in areas where explosive or combustible materials are used for entertainment purposes.</p>
<p>Take advantage of all opportunities for self-development. Correct deficiencies identified during inspections, report needs, and strive for continuous improvement.</p>
<p>Recognize that activities and purchased equipment may have environmental impacts. Participate in activities aimed at protecting biological diversity, share responsibilities, promote environmental awareness, and engage in necessary training.</p>
<p>Trainings:</p>
<ul>
<li>Provide minimum consumption of all currently used materials and equipment (paper, printouts, etc.).</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution, and harmful effects to the environment.</li>
</ul>
<p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: Minimum high school diploma</li>
<li>Experience: At least 2 years in a related field; industry experience is an asset</li>
<li>Foreign language: Not required</li>
<li>Courses/training: Related field seminars and courses</li>
<li>Computer literacy: Not required</li>
<li>Skills: Ability to use basic tools and equipment; perform simple, repetitive tasks</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and is always present at his or her station.</li>
<li>Take and serve guest orders promptly and according to the service manual, including offering information about daily specials, soups, and drinks to guests. Explain to guests, as requested, the menu items, their garnish, contents, and preparation methods.</li>
<li>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li>
<li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes.</li>
<li>Address guests' service needs in a professional, positive, and timely manner.</li>
<li>Inform customers about order alternatives and encourage the sales of targeted services.</li>
<li>Deliver maximum service in each unit, keeping in line with service rules.</li>
<li>Maintain any personal belongings of customers that have been left in the workstation and hand such belongings over to his or her supervisors.</li>
<li>Comply with the departmental instructions and procedures published by the Food and Beverage Department.</li>
<li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li>
<li>Comply with operational rules.</li>
<li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li>
<li>Attend the orientation training.</li>
<li>Undergo two performance assessments each year.</li>
<li>Strive to achieve 100% customer satisfaction.</li>
<li>Be aware that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training.</li>
<li>Ensure minimum consumption of all currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility. Continue implementing decisions taken for saving energy. Consider the environmental effects and energy efficiency of purchased equipment.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 2 years of experience in the industry.</li>
<li>Foreign language: English is required.</li>
<li>Courses and training: Vocational trainings and seminars.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation, etc.).</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Key responsibilities:</h4>
<ul>
<li>Support execution of marketing strategies across both properties in alignment with Accor brand standards.</li>
<li>Assist in planning and promoting seasonal campaigns, events, and on-property activations.</li>
<li>Coordinate and support photo/video shoots to ensure high-quality, brand-aligned content.</li>
<li>Manage and update digital presence across social media, OTAs, Google listings, and brand platforms.</li>
<li>Work closely with the community management agency to ensure timely and effective communication.</li>
<li>Draft content for newsletters, website updates, press releases, and promotional materials.</li>
<li>Support the creation and distribution of marketing collateral (signage, menus, flyers, etc.).</li>
<li>Assist in coordinating PR and influencer engagements, media visits, and familiarization trips.</li>
<li>Track and report on marketing KPIs and campaign performance.</li>
<li>Liaise with internal departments to gather information and align marketing initiatives.</li>
<li>Coordinate supplier communication and support budget tracking.</li>
<li>Travel between Hurghada and Sharm El Sheikh as needed to support on-ground execution.</li>
</ul>
<h4>Additional information</h4>
<h4>Your team and working environment:</h4>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel<br>
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<ul>
<li>Assist in organizing and coordinating employee training programs and workshops.</li>
<li>Coordinate the induction and orientation of new employees.</li>
<li>Maintain accurate training attendance, records, certificates, and employee development files.</li>
<li>Follow up with departments on mandatory and departmental training completion.</li>
<li>Assist in preparing the annual training calendar and scheduling training sessions.</li>
<li>Support trainers with training materials, presentations, venues, and required equipment.</li>
<li>Assist in identifying training needs in coordination with department heads.</li>
<li>Support employee engagement, recognition, and development activities.</li>
<li>Assist with internship and management development programs when applicable.</li>
<li>Collect and analyze training feedback to measure training effectiveness.</li>
<li>Prepare regular training and development reports.</li>
<li>Support e-learning platforms and follow up on employees’ completion of assigned courses.</li>
<li>Assist in coordinating cross-training and career development opportunities.</li>
<li>Promote the company’s culture, values, and service standards through development activities.</li>
</ul>
<h4>Qualifications</h4>
<p>Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, Education, or a related field.</p>
<ul>
<li>0–2 years of experience in Learning & Development, Training, HR, or People & Culture; hotel experience is preferred.</li>
<li>Good command of English and Arabic, written and spoken.</li>
<li>Good Microsoft Office skills, particularly PowerPoint, Excel, and Word.</li>
<li>Strong communication and presentation skills.</li>
<li>Good organizational and coordination skills.</li>
<li>Confident in dealing with employees at different levels.</li>
<li>Creative and enthusiastic approach to training and employee engagement.</li>
<li>Attention to detail and ability to maintain accurate records.</li>
<li>Familiarity with Learning Management Systems (LMS) or e-learning platforms is an advantage.</li>
<li>Previous experience in an international hotel environment is an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong><br>
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.<br>
The ability to challenge the norm and work in an environment that is both creative and rewarding.<br>
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.<br>
A competitive package and plenty of development opportunities.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p><strong>People & Culture (P&C) Specialist</strong></p>
<p><strong>Department:</strong> People & Culture<br>
<strong>Reports to:</strong> People & Culture Manager / Director of People & Culture<br>
<strong>Industry:</strong> Hospitality</p>
<h4>Job purpose</h4>
<p>The P&C Specialist supports the daily People & Culture operations and helps ensure a positive, professional, and engaging work environment. The role supports recruitment, onboarding, employee relations, training coordination, attendance, personnel administration, and employee engagement while ensuring compliance with company policies and local labor regulations.</p>
<h4>Key responsibilities</h4>
<p><strong>Recruitment & onboarding</strong></p>
<ul>
<li>Support the recruitment process, including posting vacancies, screening CVs, arranging interviews, and communicating with candidates.</li>
<li>Prepare job offers and required employment documentation.</li>
<li>Coordinate the onboarding and induction process for new employees.</li>
<li>Ensure new employees complete all required documents and receive the necessary information about hotel policies and procedures.</li>
<li>Coordinate with relevant departments to ensure a smooth joining experience.</li>
</ul>
<p><strong>Personnel & administration</strong></p>
<ul>
<li>Maintain accurate and updated employee records and personnel files.</li>
<li>Prepare HR letters, certificates, contracts, and other employee-related documents.</li>
<li>Monitor attendance, absence, annual leave, sick leave, and other employee records.</li>
<li>Support payroll preparation by providing accurate attendance and employee information.</li>
<li>Ensure employee documentation complies with company requirements and Egyptian labor regulations.</li>
</ul>
<p><strong>Employee relations & engagement</strong></p>
<ul>
<li>Act as a point of contact for employees regarding routine P&C inquiries.</li>
<li>Support a positive work environment and encourage open communication between employees and management.</li>
<li>Assist in handling employee concerns professionally and confidentially.</li>
<li>Coordinate employee engagement activities, celebrations, recognition programs, and internal events.</li>
<li>Support initiatives that improve employee satisfaction and workplace culture.</li>
</ul>
<p><strong>Learning & development</strong></p>
<ul>
<li>Coordinate training sessions and maintain training records.</li>
<li>Support employee induction and mandatory training programs.</li>
<li>Follow up with departments regarding training attendance and completion.</li>
<li>Assist in identifying training and development needs.</li>
</ul>
<p><strong>Performance & development</strong></p>
<ul>
<li>Support the performance review process and ensure required documentation is completed on time.</li>
<li>Maintain records related to employee performance and development plans.</li>
<li>Assist managers with P&C procedures and documentation when required.</li>
</ul>
<p><strong>Policies & compliance</strong></p>
<ul>
<li>Ensure P&C policies and procedures are properly communicated and followed.</li>
<li>Maintain confidentiality of employee and company information.</li>
<li>Support compliance with labor law, health and safety requirements, and company standards.</li>
<li>Assist with P&C reports, audits, and required documentation.</li>
</ul>
<h4>Qualifications & experience</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.</li>
<li>Previous experience in Human Resources / People & Culture, preferably within the hospitality industry.</li>
<li>Good knowledge of HR administration and Egyptian labor regulations.</li>
<li>Good command of English and Arabic.</li>
<li>Good knowledge of Microsoft Office applications.</li>
</ul>
<h4>Skills & competencies</h4>
<ul>
<li>Strong communication and interpersonal skills.</li>
<li>Good organizational and time-management skills.</li>
<li>Attention to detail and accuracy.</li>
<li>Ability to maintain confidentiality.</li>
<li>Positive and professional attitude.</li>
<li>Ability to work effectively with employees at different levels.</li>
<li>Problem-solving and teamwork skills.</li>
<li>Ability to handle multiple tasks and priorities.</li>
</ul>
<h4>Key success measures</h4>
<ul>
<li>Accuracy and completeness of employee records.</li>
<li>Timely completion of recruitment and onboarding processes.</li>
<li>Effective coordination of P&C activities and training.</li>
<li>Employee satisfaction and engagement.</li>
<li>Compliance with company policies and labor regulations.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.</li>
<li>1–3 years of experience in Human Resources / People & Culture; hospitality experience is preferred.</li>
<li>Good knowledge of Egyptian Labor Law, Social Insurance, and HR procedures.</li>
<li>Good command of English and Arabic, both written and spoken.</li>
<li>Good computer skills, especially Microsoft Office (Word, Excel, PowerPoint, and Outlook).</li>
<li>Familiarity with HR systems and payroll/attendance systems is an advantage.</li>
<li>Good understanding of recruitment, onboarding, personnel administration, employee relations, and training coordination.</li>
<li>Strong communication and interpersonal skills with the ability to deal professionally with employees at all levels.</li>
<li>Strong organizational skills, attention to detail, and ability to manage multiple priorities.</li>
<li>Ability to handle confidential and sensitive employee information professionally.</li>
<li>Positive attitude, teamwork mindset, and a people-oriented approach.</li>
<li>Previous experience in an international hotel chain or hospitality environment is an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</li>
<li>Ensure the quality of the food items and notify manager if a product does not meet specifications.</li>
<li>Promote efficiency, confidence, courtesy, and an extremely high standard of social skills.</li>
<li>Generally promote and ensure good inter-departmental relations.</li>
<li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li>
<li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li>
<li>Adhere to company and hotel rules and regulations at all times.</li>
<li>Report any equipment failures or problems to the maintenance department.</li>
<li>Participate in any training or development schemes as recommended by senior management.</li>
<li>Assist the duty manager in any task outlined or detailed by him or her.</li>
<li>Comply with any reasonable request made by management to the best of your ability.</li>
<li>Ensure that the standards required by law and by management are maintained at all times in the areas specified above.</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: Can learn the job in 3 years and perform duties at expected level.</li>
<li>Foreign language: Not required.</li>
<li>Courses and seminars: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Has knowledge of and is capable of using the products, kitchen, and equipment. Expected to use non-standard, specific tools and devices related to the job that can be learned in a few months.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.</p>
<p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p>
<p>This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Reporting to the Sales Manager, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Establish, maintain, and use a library of reference materials, periodicals, texts, and sales leads; stay abreast of market trends and hotel selling techniques.</li>
<li>Research the market on a continuing basis to determine where business comes from, what the influences are, who the hotel’s clients are, how they normally arrive in the city, etc.</li>
<li>Go on sales trips to promote and solicit business for the hotel.</li>
<li>Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private clubs, professional associates, etc., to procure new business for the hotel.</li>
<li>Review internal promotion pieces regularly to ensure that all hotel signs, posters, tent cards, etc. are adequate, up-to-date, visually effective, and consistent with high standards set by management.</li>
<li>Organize and promote, in cooperation with the Food and Beverage Department, special projects such as monthly food promotions, café promotions, etc., to stimulate food and beverage sales within the community.</li>
<li>Coordinate with Front Office and Housekeeping Departments in handling room reservations and customers’ inquiries, requests, and complaints.</li>
<li>Direct, supervise, and administer all personnel within the Sales Department.</li>
<li>Prepare and execute (in conjunction with the Public Relations Department) regular direct mail campaigns that stimulate local interest in the hotel’s facilities, announce special events, promote the credit card, etc.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Egyptian nationality</li>
<li>Owns a car and lives in Greater Cairo</li>
<li>Disciplined, good attitude, and self-motivated</li>
<li>Passionate about guest experience and satisfaction</li>
<li>Able to work in a team and has good communication skills</li>
<li>Fluent in English both written and verbal</li>
<li>Must have experience in the same position for at least 2 years in an upscale hotel</li>
<li>Hotel or Business School graduate with a higher diploma or bachelor’s degree</li>
</ul>
<h4>Additional information</h4>
<p>You will grow quickly because of development opportunities that come with a cooperative team.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Manage the General Manager’s calendar, appointments, meetings and priorities.</p>
<p>Coordinate business travel, accommodation, transportation and detailed itineraries.</p>
<p>Screen and prioritise incoming calls, emails, correspondence and meeting requests with sound judgement and discretion.</p>
<p>Prepare professional correspondence, reports, presentations, meeting agendas and minutes.</p>
<p>Coordinate communication between the General Manager, department heads, owners, corporate and regional offices, and external stakeholders.</p>
<p>Act as the primary point of contact for the Executive Office and represent it professionally.</p>
<p>Track decisions, assignments and deadlines, following up with responsible leaders to ensure timely completion.</p>
<p>Anticipate the General Manager’s requirements and proactively address administrative and operational needs.</p>
<p>Coordinate VIP arrivals, official visits, executive meetings, hotel events and leadership activities.</p>
<p>Maintain confidential records, contracts, correspondence and other sensitive business documents.</p>
<p>Prepare and reconcile expense reports and support other Executive Office administrative requirements.</p>
<p>Maintain organised and up-to-date physical and electronic filing systems.</p>
<p>Support the preparation of management reports, business reviews and operational presentations.</p>
<p>Coordinate team events, off-site meetings, celebrations and special projects.</p>
<p>Build effective relationships across departments and promote seamless cooperation throughout the hotel.</p>
<h4>Qualifications</h4>
<p>Bachelor’s degree in Business Administration, Hospitality Management, Languages or a related field.</p>
<p>Minimum of 2–3 years of experience as an Executive Assistant, Personal Assistant or Executive Secretary, preferably within a five-star hotel or international organisation.</p>
<p>Previous experience supporting a General Manager or senior executive is preferred.</p>
<p>Excellent command of written and spoken English and Arabic.</p>
<p>Strong proficiency in Microsoft Office, particularly Outlook, Word, Excel, PowerPoint and Teams.</p>
<p>Excellent organisational, communication and time-management skills.</p>
<p>Strong ability to prepare professional correspondence, reports, presentations and meeting minutes.</p>
<p>High level of confidentiality, integrity and professional discretion.</p>
<p>Proactive, detail-oriented and capable of managing multiple priorities in a fast-paced environment.</p>
<p>Professional appearance, positive attitude and strong interpersonal skills.</p>
<p>Flexible, resourceful and able to work independently while collaborating effectively across departments.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions, and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>Liaise with the Director of Entertainment / Rixy Club Supervisor to create a safe environment for all children attending the kids club / crèche.</p>
<p>Ensure all parents fill in the registration form for their children correctly, containing the history of the child.</p>
<p>Create an inventory for all toys and equipment at the club / crèche.</p>
<p>Ensure all equipment is clean and properly maintained.</p>
<p>Inform the Assistant Recreation Manager / Recreation Supervisor of any need for additional toys or replacement of toys.</p>
<p>Ensure to follow daily, weekly, and monthly activity schedules as instructed by the Recreation Supervisor.</p>
<p>Ensure all club’s rules and regulations are enforced at all times.</p>
<p>Maintain the club / crèche clean and tidy at all times.</p>
<p>Be fully aware of the club’s facilities, timings, promotions, and prices.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least high school or vocational diploma.</li>
<li>Experience: At least 2 years of experience in the industry.</li>
<li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices, and a good command of Arabic, German, French, or Russian.</li>
<li>Courses and training: Prior attendance in seminars and trainings related to the job.</li>
<li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li>
<li>Skills: Familiar with guest profiles based on experience. Customer service orientation.</li>
</ul>
<h4>Additional information</h4>
<p>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and guide staff.</p>
<p>Provide safe handling, carrying, storing, and use of chemicals in accordance with laws, controlling and reducing chemical contamination.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p>Receive and check all incoming stock to ensure that the quality and quantity match the order specifications.</p>
<ul>
<li>Organize and store inventory in an efficient and orderly manner.</li>
<li>Maintain proper records of stock levels and update inventory management systems regularly.</li>
<li>Monitor stock rotation to ensure that older items are used first to prevent spoilage or expiration (FIFO - First In, First Out).</li>
<li>Issue supplies to various departments (e.g., kitchen, housekeeping, maintenance) as per their requirements.</li>
<li>Maintain accurate records of distribution to avoid any discrepancies.</li>
<li>Conduct regular physical stock counts and report discrepancies to the management.</li>
<li>Assist with reordering stock when items are running low.</li>
<li>Ensure all receipts, requisitions, and inventory transactions are documented correctly.</li>
<li>File and maintain all purchase orders, invoices, and delivery notes for auditing and reporting purposes.</li>
<li>Inspect incoming goods for quality and ensure proper storage conditions.</li>
<li>Report damaged, expired, or defective goods to suppliers and management.</li>
<li>Ensure that all stock is stored in compliance with safety and health standards, including hygiene regulations.</li>
<li>Follow the proper handling procedures for hazardous or perishable items.</li>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<h4>Leading myself</h4>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<h4>Leading others</h4>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<h4>Leading the business</h4>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>High school diploma or equivalent; background in logistics or supply chain management can be advantageous.</li>
<li>Previous experience in inventory management or storekeeping, ideally in a hotel, restaurant, or similar environment.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Basic knowledge of inventory systems and stock management.</li>
<li>Good communication skills and the ability to coordinate with various departments.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Ability to lift and move heavy items as required.</li>
</ul>
<h4>Additional information</h4>
<p>What’s in it for you...</p>
<ul>
<li>Lots of opportunity to progress and switch it up as part of a global family of brands.</li>
<li>Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li>
<li>Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.</li>
<li>The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel<br>
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br>
This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<ul>
<li>Greet guests warmly and professionally as they arrive, making them feel welcomed and valued.</li>
<li>Manage guest reservations, ensuring that all seating arrangements align with the restaurant’s flow and capacity.</li>
<li>Escort guests to their assigned tables, ensuring they are seated promptly and comfortably.</li>
<li>Address any special requests from guests, such as seating preferences or accessibility needs, and accommodate them to the best of your ability.</li>
<li>Coordinate reservations using the restaurant’s reservation system, ensuring accuracy in the number of guests, dining times, and any special requests.</li>
<li>Manage waitlists effectively during peak hours, ensuring that guests are informed about wait times and keeping them updated if delays occur.</li>
<li>Ensure that every guest receives top-tier service by addressing any concerns or issues quickly and efficiently.</li>
<li>Proactively check with guests to confirm they are satisfied with their seating and dining experience.</li>
<li>Assist in any special celebrations, such as birthdays, anniversaries, or other special occasions, by offering appropriate greetings or services.</li>
<li>Stay informed about the restaurant’s menu, including special dishes, daily specials, and any unique offerings, to provide guests with accurate information and recommendations.</li>
<li>Work closely with the service team to relay customer feedback and ensure the service meets the restaurant's standards.</li>
<li>Maintain the flow of seating arrangements, balancing the restaurant’s dining capacity and ensuring that the guests are seated efficiently without compromising service quality.</li>
<li>Monitor the dining area to ensure tables are cleared and reset promptly for new guests.</li>
<li>Communicate effectively with the kitchen, bar, and service team to ensure smooth operations and seating arrangements are carried out as planned.</li>
<li>Keep the front entrance and lobby area clean, organized, and inviting.</li>
<li>Ensure that any waiting areas are comfortable, with appropriate seating and the availability of water or other refreshments, if applicable.</li>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong></p>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<p><strong>Leading others</strong></p>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<p><strong>Leading the business</strong></p>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>Previous experience in a restaurant or hospitality role is preferred, especially in a fine-dining or specialty restaurant environment.</li>
<li>Excellent customer service and communication skills, with the ability to interact with guests in a friendly and professional manner.</li>
<li>Strong organizational and multitasking abilities, with the ability to manage reservations and handle guest inquiries efficiently.</li>
<li>Basic knowledge of the restaurant’s menu and offerings, with the ability to assist guests with menu questions.</li>
<li>Ability to remain calm under pressure during busy periods, maintaining a welcoming atmosphere.</li>
<li>Professional appearance and demeanour, in line with the restaurant’s standards.</li>
<li>Proficiency in reservation software or willingness to learn.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<ul>
<li>Inspect all incoming shipments to ensure the correct quantity and quality.</li>
<li>Verify that goods correspond with the purchase order or requisition.</li>
<li>Ensure that all items are free from damage and report any discrepancies to the relevant departments.</li>
<li>Organize and maintain the storage areas in an orderly manner.</li>
<li>Ensure proper handling and storage of items in line with safety and quality standards.</li>
<li>Update inventory records in the system and keep track of stock levels.</li>
<li>Ensure that all paperwork, such as purchase orders, delivery notes, and receipts, are completed accurately.</li>
<li>Maintain clear records for auditing and reporting purposes.</li>
<li>Coordinate with suppliers, procurement, and other departments to ensure timely deliveries.</li>
<li>Assist in the distribution of supplies to the respective departments.</li>
<li>Ensure all items are stored in a safe manner, following health and safety regulations.</li>
<li>Handle hazardous materials or perishable goods with care.</li>
<li>Communicate any issues or delays in deliveries to the relevant parties.</li>
<li>Work with the purchasing department to manage supply chain issues.</li>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Abilities, key competencies and skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong><br>
• Positive orientation<br>
• Operational decision making<br>
• Self-development and management</p>
<p><strong>Leading others</strong><br>
• Developing an empowered team<br>
• Leading an engaged and diverse team<br>
• Communication</p>
<p><strong>Leading the business</strong><br>
• Advocating guest passion<br>
• Business planning and analysis<br>
• Business improvement and change</p>
<h4>Experience, certificates and education</h4>
<ul>
<li>High school diploma or equivalent; vocational or technical certification in warehouse management or supply chain management can be an advantage.</li>
<li>Prior experience in receiving, inventory control, or warehouse management is highly valued.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to handle physical tasks, such as lifting and moving supplies.</li>
<li>Knowledge of inventory systems and basic administrative skills.</li>
<li>Strong communication and problem-solving abilities.</li>
<li>Previous experience in a similar role (e.g., warehouse, logistics, or stock management) is often preferred.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Team leadership & management:</strong><br>
<li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li>
<li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li>
<li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li>
<strong>Beverage expertise & innovation:</strong><br>
<li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li>
<li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li>
<li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li>
<li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li>
<strong>Guest service excellence:</strong><br>
<li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li>
<li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li>
<li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li>
<strong>Inventory & stock management:</strong><br>
<li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li>
<li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li>
<li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li>
<strong>Health & safety compliance:</strong><br>
<li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li>
<li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li>
<li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li>
<strong>Upselling & revenue generation:</strong><br>
<li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li>
<li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li>
<strong>Administration & reporting:</strong><br>
<li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li>
<li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li>
<li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li>
<strong>Training & development:</strong><br>
<li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li>
<li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li>
<strong>Special events & promotions:</strong><br>
<li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li>
<li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li>
<strong>Problem resolution & continuous improvement:</strong><br>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<h4>Experience / certificates / education</h4>
<li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar/restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:</li>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p><strong>Oversee daily operations:</strong> Assist in managing daily housekeeping operations, ensuring that rooms and public areas are cleaned and maintained to the highest standards.</p>
<p><strong>Room readiness:</strong> Monitor room cleaning schedules to ensure rooms are ready for guest check-in and meet quality standards. Assist in prioritizing high-traffic areas or special requests for room preparation.</p>
<p><strong>Public area maintenance:</strong> Ensure that public areas, including hallways, lobbies, bathrooms, and facilities, are kept clean and well-maintained throughout the day.</p>
<h4>Team leadership & development</h4>
<ul>
<li>Supervise housekeeping team: Supervise housekeeping staff during shifts, providing guidance, support, and training to ensure high performance and adherence to cleaning standards.</li>
<li>Training & development: Assist in training new team members and provide continuous coaching to enhance service delivery. Conduct performance reviews and identify areas for improvement.</li>
<li>Team scheduling: Help manage shift schedules for housekeeping team members to ensure adequate coverage during peak times and to optimize operational efficiency.</li>
</ul>
<h4>Quality control & inspections</h4>
<ul>
<li>Inspect rooms & facilities: Regularly inspect guest rooms, suites, and public areas to ensure they meet the luxury standards of Banyan Tree. Conduct spot checks and address any areas of concern.</li>
<li>Quality assurance: Monitor cleanliness standards, ensuring all staff members follow proper cleaning procedures and quality control measures. Correct and provide feedback on any discrepancies.</li>
</ul>
<h4>Inventory & supplies management</h4>
<ul>
<li>Inventory control: Monitor housekeeping inventory levels, including cleaning supplies, linen, and guest amenities. Ensure items are stocked and ordered timely to prevent shortages.</li>
<li>Laundry operations: Oversee the laundry department’s activities, ensuring the proper handling and cleaning of linens and uniforms. Ensure the quality of laundry service meets hotel standards.</li>
</ul>
<h4>Guest service & relations</h4>
<ul>
<li>Guest requests: Handle guest requests related to housekeeping, such as additional amenities, room preferences, or special cleaning requirements. Ensure timely and efficient responses to requests.</li>
<li>Problem resolution: Address and resolve any guest concerns related to cleanliness, room maintenance, or housekeeping service with professionalism and urgency.</li>
</ul>
<h4>Health & safety compliance</h4>
<ul>
<li>Maintain health & safety standards: Ensure all cleaning and maintenance procedures comply with health and safety regulations. Conduct training sessions for staff on safe chemical handling, emergency procedures, and proper use of equipment.</li>
<li>Hygiene & cleanliness standards: Ensure the hotel’s cleanliness, hygiene, and sanitation standards are upheld, in line with company policies and local regulations. Monitor and enforce cleanliness in all guest-facing areas.</li>
</ul>
<h4>Administrative support & reporting</h4>
<ul>
<li>Daily operations reporting: Assist in preparing reports on departmental activities, including occupancy levels, staff performance, inventory usage, and guest satisfaction scores. Submit daily reports to the Housekeeping Manager.</li>
<li>Budget & cost control: Support the Housekeeping Manager in managing department costs and adhering to the housekeeping budget. Track expenses, including cleaning products and laundry services, to ensure cost efficiency.</li>
</ul>
<h4>Collaboration with other departments</h4>
<ul>
<li>Cross-department coordination: Work closely with the Front Office, Engineering, and other departments to ensure the smooth running of hotel operations. Ensure rooms are serviced and prepared according to guest check-in schedules.</li>
<li>Issue resolution: Collaborate with engineering and front desk teams to quickly address and resolve issues related to room maintenance, equipment, or guest concerns.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>People & culture</h4>
<h5>Employee relations</h5>
<ul>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
</ul>
<h5>Recruitment</h5>
<ul>
<li>Hire new Heartists in conjunction with the People & Culture Leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
</ul>
<h5>Employee engagement and communications</h5>
<ul>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
</ul>
<h5>Learning & talent development & performance management</h5>
<ul>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
</ul>
<h4>Finance</h4>
<ul>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>They will act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>They will be required to exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
</ul>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<h5>Leading myself</h5>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<h5>Leading others</h5>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<h5>Leading the business</h5>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>Experience: Minimum of 2-3 years in a supervisory / leadership role within the housekeeping division, ideally in a luxury hospitality setting.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<p>These qualifications and attributes are crucial for excelling in the role, ensuring effective leadership, operational excellence, and outstanding guest experiences.</p>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Income audit oversight:</strong><br>
<li>Supervise daily audit procedures to ensure all hotel revenue, including rooms, food & beverage, and other charges, are accurately posted to the general ledger.</li>
<li>Review and reconcile all daily revenue reports from various departments to ensure consistency and accuracy.</li>
<li>Ensure all discrepancies are resolved in a timely manner, escalating any unresolved issues to management as needed.</li>
<strong>Team supervision & training:</strong><br>
<li>Supervise and train income audit associate to ensure adherence to all auditing procedures, accounting principles, and hotel policies.</li>
<strong>Revenue reconciliation:</strong><br>
<li>Reconcile revenue and payment discrepancies between the front desk, food & beverage, and other departments.</li>
<li>Ensure that all postings are in accordance with internal controls and industry standards.</li>
<li>Review all adjustments, cancellations, and corrections made to guest folios to ensure accuracy and prevent fraud.</li>
<strong>Daily and monthly reporting:</strong><br>
<li>Prepare and review daily, weekly, and monthly income audit reports to provide accurate financial data to senior management.</li>
<li>Ensure reports are generated timely, error-free, and in compliance with hotel and regulatory standards.</li>
<li>Provide financial analysis and reporting on variances or discrepancies in daily revenue to help management understand financial trends.</li>
<strong>Internal control & compliance:</strong><br>
<li>Ensure that all income audit procedures follow hotel internal control guidelines and accounting policies.</li>
<li>Collaborate with internal auditors to ensure proper compliance with financial regulations and audit standards.</li>
<li>Conduct periodic checks to verify the accuracy of guest billing and accounting.</li>
<strong>Collaboration with other departments:</strong><br>
<li>Work closely with the Front Office, F&B, and Sales departments to ensure proper revenue capture and reporting of sales transactions.</li>
<li>Communicate any discrepancies in revenue postings or other financial concerns to the relevant departments.</li>
<li>Assist in addressing any concerns or questions regarding charges or financial discrepancies from guests or hotel management.</li>
<strong>Month-end closing:</strong><br>
<li>Assist in the month-end closing process to ensure timely and accurate revenue recognition.</li>
<li>Ensure that all income transactions are recorded and reconciled accurately before month-end reporting.</li>
<strong>Continuous process improvement:</strong><br>
<li>Review and suggest improvements to existing income audit processes and procedures to enhance efficiency and accuracy.</li>
<li>Stay updated on industry best practices and accounting standards to implement changes as necessary.</li>
<strong>Audit assistance:</strong><br>
<li>Assist with external and internal audits, providing necessary documentation and explanations of revenue transactions when required.</li>
<li>Prepare and maintain files for audit reviews.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<h4>Qualifications</h4>
<strong>Experience / certificates / education</strong><br>
<li>Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.</li>
<li>Minimum of 3-5 years of experience in income auditing, accounting, or finance, preferably in the hospitality industry.</li>
<li>Strong knowledge of accounting principles and practices.</li>
<li>Proficiency with accounting software (e.g., Oracle, Sage, or similar systems).</li>
<li>Detail-oriented with the ability to identify discrepancies and take corrective actions.</li>
<li>Excellent organizational and time-management skills.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Ability to work under pressure, meet deadlines, and handle multiple tasks simultaneously.</li>
<li>Strong communication and interpersonal skills.</li>
<h4>Additional information</h4>
<strong>Your team and working environment:</strong><br>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<strong>Our commitment to diversity & inclusion:</strong><br>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<ul>
<li>Supervise daily reservations operations, ensuring all enquiries and bookings are handled promptly, accurately and in line with brand standards</li>
<li>Maintain clear and effective communication between Reservations, Front Office and key hotel departments</li>
<li>Oversee daily administrative tasks, correspondence and reporting to ensure accuracy and completion</li>
<li>Ensure compliance with Emergency Communication procedures, directing all media enquiries to the nominated spokesperson</li>
<li>Monitor reservation payments, authority forms and chargeback processes, escalating issues to the Financial Controller when required</li>
<li>Apply Elysium yield management practices and maintain awareness of competitor activity to support revenue performance</li>
<li>Drive upselling initiatives and oversee the management of no-show bookings in line with hotel policies</li>
<li>Support, coach and guide Reservations Agents, assisting with group bookings and complex transactions as required</li>
<li>Ensure adherence to the Resavision Program, Elysium brand standards and LQA audit requirements</li>
<li>Undertake other duties as directed by the Reservations Manager or senior leadership team</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience in hotel reservations or front office operations, with previous supervisory or senior agent experience preferred</li>
<li>Strong knowledge of reservations systems, yield management principles and booking channels, ideally within an Accor or similar luxury hotel environment</li>
<li>Confident communicator with the ability to liaise effectively with Front Office, Revenue, Sales and other key stakeholders with Opera PMS</li>
<li>Guest-focused mindset with a strong attention to detail and commitment to service excellence</li>
<li>Commercially minded, with the ability to identify upselling opportunities and support revenue performance</li>
<li>Organised and adaptable, able to manage competing priorities in a fast-paced environment</li>
<li>Natural team leader who enjoys coaching, supporting and developing team members</li>
<li>High level of professionalism with the ability to maintain brand standards and contribute to successful audit outcomes</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Develops a training strategy for the hotel.<br>
Plan orientation trainings and deliver these training according to the plans.<br>
Supervises the development of the annual training plan.<br>
Conducts follow-up studies of all completed training to evaluate and measure results.<br>
Modifies programs as needed.<br>
Develops effective training materials utilizing a variety of media.<br>
Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities.<br>
Displays leadership in guest hospitality and creates positive atmosphere for guest relations.<br>
Observes service behaviours of associates and provides feedback to individuals and/or managers.<br>
Monitors enrolment and attendance at training.<br>
Reviews comment cards and guest satisfaction results to identify areas of improvement.<br>
Measures transfer of learning from training courses to the operation.<br>
Develops and monitors spending against the departmental budget.<br>
Exemplifies the desired Rixos culture.<br>
Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br>
Evaluates the trainer’s performance and effectiveness of training programs and provides recommendations for improvement.<br>
Researches new technologies and methodologies in workplace learning and presents this research.<br>
Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.<br>
Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.<br>
Manages the delivery of training and development programs.<br>
Conducts appraisals for the talent development team.<br>
Ensures statutory training requirements are met.<br>
Prepares development plan for subordinates.<br>
Designs, develops, and produces managerial training materials and hand-outs.<br>
Observes employees’ performance improvement.<br>
Is present during operation to make sure that the quality of service provided is in parallel with the hotel service standards.<br>
Predicts that all activities and purchased equipment and belongings may create disease for the environment, joins all activities organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.<br>
Provides minimum consumption of currently used items and equipment (paper, printed out etc.).<br>
Implements necessary warnings and departmental trainings in order to save energy inside the facility.<br>
Carries on implementing decisions which were taken for saving energy.<br>
Predicts effects of environment and efficiency of energy on purchased equipment.<br>
Implements responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and leads staff.<br>
Provides safe carrying, storing, and use of chemicals in accordance with regulations.<br>
Carries out all responsibilities related to the quality management and food safety management systems implemented at the facilities.<br>
Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: Bachelor degree in related field</li>
<li>Experience: At least 3 years of experience at the managerial level</li>
<li>Foreign language: Outstanding level of English</li>
<li>Courses and training: Prior attendance in courses and seminars in the field</li>
<li>Computer literacy: Excellent computer skills</li>
<li>Special qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We're looking for an innovative and strategic Director of Marketing to lead our marketing initiatives and drive organizational growth in Cairo, Egypt. In this pivotal leadership role, you will develop and execute comprehensive marketing strategies that enhance our brand presence, engage our target audience, and deliver measurable business results. The ideal candidate will combine visionary thinking with analytical rigor, fostering a collaborative culture while maintaining a customer-focused approach that aligns with our organizational objectives.</p>
<ul>
<li>Develop, implement, and oversee comprehensive marketing strategies and annual plans that align with organizational goals and drive revenue growth</li>
<li>Lead, mentor, and motivate the marketing team to ensure smooth departmental functioning, professional development, and promotion of teamwork and innovation</li>
<li>Manage the marketing budget, identify cost-effective resource allocation, and ensure adherence to financial targets while maximizing return on investment</li>
<li>Plan, direct, and coordinate all marketing campaigns across digital and traditional channels, including advertising, social media, email marketing, and promotional activities</li>
<li>Establish and maintain strong relationships with key stakeholders, clients, media partners, and external agencies to support marketing objectives</li>
<li>Oversee the creation, editing, and distribution of marketing content, including press releases, brochures, newsletters, website content, and promotional materials</li>
<li>Analyze market trends, competitive landscape, and customer insights to inform strategic decision-making and identify growth opportunities</li>
<li>Measure and evaluate marketing performance against established goals, utilizing analytics and data-driven insights to implement corrective actions and optimize campaigns</li>
<li>Coordinate with cross-functional departments to ensure seamless integration of marketing initiatives and maximum organizational productivity</li>
<li>Manage media relations, coordinate press events, and maintain positive public relations by extending personalized services to VIPs, media representatives, and community stakeholders</li>
<li>Prepare and present regular performance reports, marketing metrics, and strategic recommendations to senior management</li>
<li>Ensure brand consistency and positive organizational representation across all marketing channels and communications</li>
<li>Handle additional responsibilities and special projects as delegated by senior management</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required skills & competencies:</strong></p>
<ul>
<li>Strategic marketing planning and execution</li>
<li>Team leadership, motivation, and talent development</li>
<li>Budget management and financial analysis</li>
<li>Digital marketing expertise</li>
<li>Marketing analytics and data interpretation</li>
<li>Content creation, editing, and copywriting</li>
<li>Campaign development and project management</li>
<li>Stakeholder and relationship management</li>
<li>Public relations and media relations</li>
<li>Market research and competitive analysis</li>
<li>Proficiency with marketing automation tools and CRM platforms</li>
<li>Strong organizational and time management skills</li>
<li>Excellent written and verbal communication abilities</li>
<li>Analytical and problem-solving capabilities</li>
<li>Customer-focused mindset with business acumen</li>
</ul>
<p><strong>Required experience:</strong></p>
<ul>
<li>Minimum 7-10 years of progressive marketing experience, with at least 3-5 years in a marketing leadership or director-level role</li>
<li>Proven track record of developing and executing successful marketing strategies that drive measurable business results</li>
<li>Experience managing marketing budgets and optimizing resource allocation</li>
<li>Demonstrated success in team leadership, recruitment, and talent development</li>
<li>Experience in brand management, positioning, and development</li>
<li>Proficiency in managing integrated marketing campaigns across multiple channels</li>
<li>Experience with marketing analytics, performance measurement, and ROI attribution</li>
</ul>
<p><strong>Preferred experience:</strong></p>
<ul>
<li>Experience in the Cairo, Egypt market or Middle Eastern region</li>
<li>Background in specific industry sectors (hospitality, retail, technology, or services)</li>
<li>Experience with crisis communication and reputation management</li>
<li>Knowledge of local market dynamics and consumer behavior in Egypt</li>
</ul>
<p><strong>Required education:</strong></p>
<ul>
<li>Bachelor's degree in Marketing, Communications, Business Administration, or related field</li>
<li>Professional certifications in marketing, digital marketing, or business management are advantageous</li>
</ul>
<p><strong>Domain expertise:</strong></p>
<ul>
<li>Marketing strategy and strategic planning</li>
<li>Brand development and management</li>
<li>Digital marketing and e-commerce</li>
<li>Marketing technology and automation platforms</li>
<li>Data analytics and business intelligence</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Housekeeping attendant</strong></p>
<p>You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.</p>
<h4>What’s in it for you:</h4>
<ul>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Clean all assigned guestrooms to standard</li>
<li>Take initiative to add a personalized experience for the guest</li>
<li>Take ownership of guests’ privacy and belongings, while ensuring exceptional service</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Warm and caring personality; previous housekeeping experience is an asset</li>
<li>Ability to anticipate and focus attention on guest needs, being professional and welcoming</li>
<li>Excellent organizational skills and time management</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>