Jobs in Egypt
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Egypt - Cairo
About The Role<br><br>AIS Digital Energy is looking for an Application Design Engineer to support the design, engineering, implementation, and commissioning of Building Management Systems (BMS) and Low Voltage (LV/ELV) solutions.<br><br>In this role, you will be responsible for delivering customer projects from design through commissioning and handover, ensuring high-quality execution, system reliability, and customer satisfaction. You will work closely with project teams and customers to develop integrated building automation solutions across commercial, industrial, healthcare, hospitality, and residential projects.<br><br>Key Responsibilities<br><br>Design, engineer, and commission BMS and LV/ELV solutions Develop system architectures, control strategies, network topologies, and technical specifications Review project requirements, drawings, and technical submittals Select and configure controllers, sensors, and field devices Configure, program, and troubleshoot BMS controllers, HMIs, and communication networks Integrate BMS with HVAC, lighting control, power monitoring, CCTV, access control, fire alarm, GRMS, IPTV, and other building systems Configure and troubleshoot communication protocols including BACnet, Modbus, KNX, OPC, and related technologies Perform FAT, SAT, commissioning, testing, and system validation activities Troubleshoot hardware, software, network, and integration issues Prepare technical documentation, commissioning reports, operation manuals, and handover packages Provide technical support and training to customers and maintenance teams Ensure compliance with quality, safety, and cybersecurity standards Supervise installation activities and support project execution when required Travel locally and internationally for project delivery and support<br><br>Requirements<br><br>Bachelor's degree in Electrical Power Engineering or Mechanical Engineering1-4 years of experience in Building Management Systems (BMS), Building Automation, or LV/ELV systems Hands-on experience with BMS and KNX configuration and commissioning Good understanding of HVAC systems, control logic, and building automation principles Knowledge of communication protocols such as BACnet, Modbus, KNX, OPC, and related standards Strong troubleshooting and problem-solving skills Excellent communication and teamwork abilities Willingness to travel as required<br><br>Preferred Qualifications<br><br>Experience with Schneider Electric EBO/AS-P, Modicon, Honeywell Centra Line, Alerton, Siemens Desigo, or similar platforms Knowledge of Lighting Control, GRMS, Fire Alarm, and Energy Management Systems Familiarity with AVEVA System Platform, SCADA, or HMI solutions Experience working on commercial, industrial, healthcare, hospitality, or residential projects<br><br>Benefits<br><br> Annual bonus Health insurance and wellness programs Professional development and training opportunities
Egypt - Cairo
Human Resources Executive???? Location: Badr City, Cairo, Egypt???? Employment Type: Full-Time<br>CASTECH is seeking a professional, motivated, and highly organised Human Resources Executive to join our team in Badr City, Cairo.<br>This position offers an excellent opportunity for an experienced HR professional to contribute to the continued growth of the organisation by supporting all aspects of Human Resources and fostering a positive workplace culture.<br>Key Responsibilities Manage day-to-day Human Resources operations and employee relations. Coordinate the full recruitment cycle, including sourcing, screening, interviewing, onboarding, and induction of new employees. Maintain accurate employee records and HR documentation in accordance with company policies and statutory requirements. Assist in the implementation and administration of HR policies, procedures, and best practices. Support performance management, employee engagement, and training and development initiatives. Ensure compliance with Egyptian labour legislation and internal company regulations. Prepare HR reports and provide administrative support to management as required. Assist with leave administration, attendance monitoring, and other HR-related activities.<br>Candidate Requirements A minimum of 2–3 years' proven experience in Human Resources. Excellent command of the English language is essential, both written and spoken. Strong knowledge of Human Resources practices and Egyptian labour law. Excellent communication, organisational, and interpersonal skills. High level of professionalism, integrity, and confidentiality. Proficiency in Microsoft Office applications, particularly Excel and Word. Bachelor's degree in Human Resources, Business Administration, or a related discipline.<br>If you are a proactive HR professional seeking to advance your career within a dynamic and growing organisation, we would be delighted to hear from you.<br>???? To apply, please send your CV to:CASTECH. EGYPT@CASTECHCHEM. COMOnly shortlisted candidates will be contacted.<br>#Hiring #Human Resources #HRExecutive #Recruitment #Talent Acquisition #Cairo Jobs #Egypt Jobs #Career Opportunity #CASTECH #Now Hiring
Egypt - Cairo
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East with customized, high-value customer service solutions. The organization focuses on understanding diverse cultures and industry best practices to deliver tailored outsourcing services that help clients concentrate on their core business. ETISAL International emphasizes transparency, flexibility, integrity, and a passion for service in all operations. The company invests in human capital, quality standards, and state-of-the-art technologies to enhance client value and exceed expectations. Team members join a culture committed to continuous improvement and first-class service delivery. Role Description This is a full-time hybrid role for Customer Support Agents (English Account), based in Cairo, Egypt, with some work-from-home flexibility. The role involves handling inbound and outbound customer interactions in English through phone, email, and chat, ensuring timely, accurate, and professional responses. Customer Support Agents are responsible for identifying issues, performing basic troubleshooting, and escalating complex cases when needed while maintaining high customer satisfaction. Daily tasks include updating customer records, following documented procedures, meeting performance targets, and adhering to quality standards. The role also requires collaborating with team members and supervisors, providing feedback on recurring issues, and contributing to a positive, service-oriented work environment. Qualifications Strong Customer Support and Customer Service skills with a focus on delivering positive experiences. Ability to maintain high levels of Customer Satisfaction through empathetic, solution-oriented interactions. Excellent Communication skills in English (spoken and written), including clear and professional tone. Competence in Troubleshooting basic technical or service-related issues using defined processes. Previous experience in call centers, BPO, or customer-facing roles is preferred. Comfort with hybrid work arrangements and ability to work on-site in Cairo, Egypt as required. Proficiency with computer systems, CRM tools, and standard office applications. Strong attention to detail, reliability, and the ability to work in a target-driven environment. Willingness to work flexible shifts, including evenings, weekends, or holidays if needed.
Egypt - Al Jizah
Job Description<br>About the Role<br>We are looking for a creative and detail-oriented Video Producer to join our team. You will be responsible for the complete video production process, from preparing the studio and filming to editing and delivering high-quality content for our brand.<br>Responsibilities • Plan and execute professional video shoots. • Set up and manage studio lighting. • Configure and monitor audio equipment and microphones. • Operate cameras and filming equipment. • Edit videos using Adobe Premiere Pro. • Perform color correction and basic color grading. • Create engaging videos for You Tube, social media, training courses, and marketing campaigns. • Add subtitles, graphics, and simple motion graphics when needed. • Organize and manage media files and project assets. • Ensure all content meets the company’s quality standards.<br>Requirements • 2+ years of experience in video production and editing. • Strong experience with Adobe Premiere Pro. • Basic knowledge of After Effects is a plus. • Good understanding of camera settings, composition, and framing. • Strong knowledge of professional lighting techniques. • Experience with professional audio recording and microphone setup. • Ability to work independently and manage multiple projects. • Creativity, attention to detail, and strong storytelling skills. • A strong portfolio is required.<br>Preferred Skills • Experience creating You Tube and social media content. • Experience filming educational or corporate videos. • Knowledge of color grading workflows. • Experience with DSLR, Mirrorless cameras, or i Phone Pro production workflows. • Basic photography skills are a plus.<br>What We Offer • Professional studio environment. • Modern filming equipment. • Opportunity to work on innovative technology and ERP projects. • Friendly and collaborative team. • Career growth opportunities.<br>⸻<br>Location: On-site Employment Type: Full-time<br>Application Instructions<br>Please send: • Your CV • Portfolio or Showreel • Links to your best work (You Tube, Behance, Drive, Vimeo, etc.) • Expected salary
Egypt - Cairo
Gateworx is seeking to recruit a data science account manager. We are looking for a candidate who has apassion for data science and AI. The chosen candidate needs to have a commercial mindset, excellentinterpersonal skills, a customer-focused attitude, a high level of ownership and accountability, and awillingness to learn and grow in a fast-changing technology market. <br>Key Responsibilities Identify and develop new business opportunities. Manage the full sales cycle from prospecting to closing deals. Present data science & AI-based solutions to potential customers and demonstrate their business value. Build and maintain strong relationships with B2C customers. Conduct product demonstrations and support proof-of-value (POV) activities as needed. Negotiate commercial terms and close sales opportunities. Collaborate with technical and product teams to ensure customer requirements are addressed. Maintain an accurate sales pipeline and provide regular activity and opportunity reports. Stay up to date with data science and AI market trends, competitors, and emerging technologies.chieve assigned sales targets and business objectives.<br>Education Bachelor's degree in Data Science, Computer Science, Business Informatics, Information Systems, or a related field from a reputable university. Experience2–4 years of experience in Account Management, Sales, or Business Development. Experience selling software, Saa S, AI, or technology solutions. Proven experience managing the complete sales process. Experience with CRM tools. Skills Strong communication, presentation, and negotiation skills. Ability to build relationships with customers and understand business needs. Passion for emerging technologies, especially data science and AI. Self-motivated with a strong desire to achieve targets. Ability to learn new technologies. Reporting The Data Science Account Manager will report to the Product Manager and will be responsible for:Daily and weekly sales activity reports. Opportunity pipeline management. Customer meeting updates. Sales forecasting. Achievement against assigned KPIs and targets.
Egypt - Cairo
Company Description Rahem Fertility Center is a specialized medical facility focused on providing comprehensive fertility and reproductive health services to individuals and families. The center offers advanced diagnostic and treatment options, supported by a multidisciplinary team of healthcare professionals. Rahem Fertility Center emphasizes patient-centered care, privacy, and emotional support throughout the fertility journey. The environment is designed to be compassionate, respectful, and evidence-based, with a strong commitment to clinical excellence and continuous improvement.<br>Role Description This is a full-time, on-site Registered Nurse role based at Rahem Fertility Center in Qesm 1st New Cairo. The Registered Nurse will provide direct patient care, including preparing patients for procedures, administering medications and injections, and monitoring vital signs in coordination with physicians and other clinical staff. Daily responsibilities include assisting with fertility treatments and related procedures, maintaining accurate medical records, supporting patient education on treatment plans and medication use, and ensuring adherence to safety and infection control protocols. The role also involves coordinating appointments, communicating test results under clinical guidance, and offering empathetic support to patients and partners throughout their care experience. The nurse will collaborate closely with the medical team to ensure timely, high-quality clinical service delivery.<br>Qualifications<br> <br>Current Registered Nurse license and eligibility to practice in the relevant jurisdiction; completion of accredited nursing program (Bachelor’s degree in Nursing preferred). Demonstrated experience in women’s health, reproductive medicine, obstetrics/gynecology, or related clinical settings is highly beneficial. Strong clinical skills in medication administration, patient assessment, IV therapy, and monitoring during procedures, with strict adherence to safety and infection control standards. Excellent communication and interpersonal skills, with the ability to provide clear patient education and empathetic support in sensitive and emotionally charged situations. Ability to work effectively within a multidisciplinary team, manage multiple tasks, and maintain accurate documentation in electronic and paper medical records. Comfort with using basic medical software and clinic management systems; willingness to learn fertility-specific protocols and technologies. Strong organizational skills, attention to detail, and reliability in following clinical protocols and scheduled workflows. Flexibility to work full-time on-site in Qesm 1st New Cairo, including occasional extended hours as patient and clinic needs require.
Egypt - Al Jizah
????Role Description:- Achieving the target of selling premium cards.- Receiving forms from corporate officers and reviewing documents and attachments.- Entering data of targeted clients into the system.- Communicating with potential clients and acquiring them.- Working on activating inactive cards.- Completing remaining documentation for rejected forms.- Following up on increasing credit limits for cardholders.<br>????Qualifications:- 0-3 years of work experience ( Banking sector - Consumer finance - Insurance ) is a must.- Bachelor's degree.- Communication skills.- Presentable.<br>????Benefits:- Premium Card Employee.- Profit Share.- Social & Medical Insurance. - Training Plan.- A fast-paced, high-performing team.- Life Insurance.- Rewards & Recognitions.- Learning & Development opportunities.
Egypt - Al Jizah
Company Description Alorica is a global customer experience (CX) provider focused on creating customers for life by designing interactions that elevate client brands. As a full-service CX partner, Alorica combines proven performance, specialized industry expertise, and advanced technologies to deliver measurable results. The company is known for pioneering new approaches to customer experience, challenging convention while maintaining strong client relationships and a commitment to integrity and authenticity. With 100,000 professionals across 17 countries, Alorica serves more than 250 brands in over 75 languages. Candidates joining Alorica become part of a curious, creative, and connected team dedicated to delivering outstanding customer experiences. Role Description This is a full-time, on-site Airlines Customer Support | English Account role based in Giza. The role involves handling inbound customer inquiries related to airline bookings, reservations, flight changes, check-in issues, baggage concerns, and travel policies, primarily in English. The team member will provide clear, accurate information, resolve problems efficiently, and ensure a positive customer experience in line with airline and Alorica standards. Daily tasks include responding via phone, email, or chat, documenting interactions, following escalation procedures, and meeting performance metrics such as quality, accuracy, and customer satisfaction. The role may also involve offering relevant travel-related services or upgrades, adhering to compliance and security guidelines, and collaborating with colleagues and supervisors to continuously improve service processes. Qualifications Strong Communication skills, including fluent English speaking and writing, with the ability to simplify complex information for customers. Proficient Customer Service skills, demonstrating empathy, patience, active listening, and a solution-oriented approach to diverse customer needs. Basic understanding of Airlines and Aviation concepts, such as reservations, ticketing, fare rules, schedules, and baggage policies, or willingness to learn. Sales and upselling skills to confidently present additional services, upgrades, or relevant offers while maintaining customer trust. Ability to work on-site in Giza and be flexible with shifts, including evenings, weekends, and holidays as required by airline operations. Comfort with using computer systems, CRM tools, and multiple screens while handling real-time customer interactions. Previous experience in contact centers, travel, airlines, or hospitality is an advantage but not mandatory. High school diploma or equivalent; further education in tourism, aviation, or related fields is a plus.
Egypt - Al Jizah
Company Description Alorica is a global customer experience (CX) company focused on designing interactions that build lasting customer relationships and elevate client brands. As a full-service CX partner, Alorica combines proven performance, industry expertise, and advanced technology to deliver measurable results and innovative solutions. The company is recognized for pioneering new customer experience approaches, challenging convention, and maintaining strong client partnerships grounded in integrity and authenticity. With about 100,000 professionals in 17 countries, Alorica supports over 250 brands in more than 75 languages. Applicants join a team culture that values curiosity, creativity, connection, and commitment to excellence. Role Description The French Speaker – Wave 0 role is a full-time, on-site position based in Giza. In this role, the team member will handle customer interactions in French, including responding to inquiries, resolving issues, and providing accurate information across phone, chat, or email channels. Daily tasks include following established procedures, documenting customer interactions in internal systems, and escalating complex cases when necessary. The role involves meeting performance targets related to quality, productivity, and customer satisfaction, while adhering to company policies and compliance standards. The team member will collaborate with colleagues and supervisors, participate in training and coaching sessions, and contribute to a positive, service-oriented work environment. Qualifications Strong French & Englisb language skills (spoken and written) Customer service and communication skills, including active listening, clear verbal and written communication, and a respectful, solution-focused approach. Basic computer and typing skills, with the ability to work across multiple systems, document interactions accurately, and follow digital workflows. Problem-solving and analytical skills to understand customer needs, identify root causes, and apply appropriate solutions or escalation paths. Time management and organizational abilities to handle high volumes of interactions while maintaining quality and meeting performance targets. Ability to work on-site in Giza in a full-time schedule, including potential shifts, weekends, or holidays as required. Previous experience in customer support, contact centers, or related service roles is preferred but not mandatory. High school diploma or equivalent; post-secondary education in business, languages, or a related field is an advantage. Adaptability, openness to feedback, and willingness to participate in ongoing training and development.
Egypt - Cairo
دوام كامل – مقر العمل: الإسكندريةخبرة لا تقل عن سنتين <br>المهام الوظيفيةإجراء مكالمات يومية وفق خطة اتصال محددةتقديم عرض احترافي للمنتجات أو الخدماتتحديد احتياجات العملاء واقتراح الحلول المناسبةمتابعة العملاء حتى إتمام التعاقد أو البيعتحديث بيانات العملاء بدقة على نظام CRMتحقيق التارجت الشهري من عدد المكالمات والمبيعاتالتعامل مع الاعتراضات وإغلاق الصفقات بكفاءةرفع تقارير يومية وأسبوعية عن الأداء<br>المؤهلات والمتطلباتخبرة لا تقل عن سنتين في التلي سيلز أو المبيعات الهاتفيةإقامة دائمة في الإسكندريةمهارات تواصل وإقناع قويةسجل مثبت في تحقيق مستهدفات بيعيةإجادة استخدام أنظمة CRM وExcelالقدرة على العمل تحت ضغط<br>المهارات الشخصيةلباقة وحسن استماعسرعة بديهة وقدرة على الرد على الاعتراضاتحافز قوي لتحقيق النتائجالالتزام والانضباط
Egypt - Cairo
We Are Hiring Now - Customer Care Agents - Dubai Account (B1 English)• Net Salary: 13,000 EGP• Abbassya, Cairo• English Level: B1/ B1+• No experience needed Open for graduates, dropouts candidates.• Social & Medical Insurance
Egypt - Al Jizah
Company Description Foodica Trading and Distribution Ltd. Co. is an FMCG company focused on building strong networks across modern trade, e-commerce, and traditional trade channels. The company manages and distributes well-known consumer brands including Alameed, Nutty, Bakalland, and Mc Sauce. Foodica’s growth is driven by expanding market reach, developing strategic partnerships, and ensuring consistent product availability. Team members work in a dynamic, commercially driven environment with opportunities to contribute directly to brand performance and market share.<br>Role Description The HORECA Key Account Manager is a full-time, on-site role based in Giza, responsible for managing and growing key accounts within the hotels, restaurants, and cafés segment. The role involves developing and executing account plans, maintaining strong relationships with HORECA partners, and ensuring product listings, promotions, and pricing are aligned with business objectives. Daily activities include conducting regular client visits, negotiating contracts and agreements, tracking sales performance, and coordinating with internal teams such as sales, marketing, and logistics to ensure timely deliveries and excellent service. The Key Account Manager will also monitor market trends and competitor activities, prepare reports and forecasts, and support the launch and activation of Foodica brands within the HORECA channel.<br>Qualifications<br> <br>Strong Key Accounts and Account Management skills, with proven experience handling HORECA or FMCG key clients. Analytical Skills applied to sales data, forecasting, and performance tracking to support business decisions. Business Planning capabilities, including developing account plans, budgets, and growth strategies. Customer Service skills focused on building long-term partnerships, resolving issues, and maintaining high client satisfaction. Experience in FMCG or food service distribution, ideally within HORECA channels in Giza or similar markets. Excellent communication and negotiation skills, with the ability to influence stakeholders and close deals. Ability to work on-site, manage time effectively, and travel within the assigned territory as needed. Bachelor’s degree in Business, Marketing, or a related field is preferred.
Egypt - Cairo
Company Description KEYSTONE CONSTRUCTIONS is a multidisciplinary firm that delivers construction, fit-out, architectural, and interior design services with a focus on quality and detail. The company transforms client visions into functional, aesthetically refined spaces, ranging from residential projects to commercial and luxury environments. Its services extend from high-quality builds to facility maintenance, ensuring long-term performance and efficiency. With a commitment to innovation, craftsmanship, and collaborative project delivery, KEYSTONE CONSTRUCTIONS aims to create remarkable experiences in every space.<br><br>Role Description The Interior Architect role at KEYSTONE CONSTRUCTIONS is a full-time, on-site position based in Cairo, Egypt. The Interior Architect will be responsible for developing interior concepts, preparing design proposals, and creating detailed drawings and specifications that align with project requirements and brand standards. Day-to-day tasks include space planning, coordination of interior fit-out details, material and finish selection, and collaboration with architects, engineers, and contractors to ensure design integrity during construction. The role also involves reviewing shop drawings, conducting site visits to monitor progress and quality, and adjusting designs as needed to meet budget, timeline, and safety standards. The Interior Architect will participate in client meetings, present design ideas, and ensure that all interior spaces are functional, visually cohesive, and aligned with KEYSTONE’s design philosophy.<br>Qualifications <br>Strong skills in Interior Architecture and Interior Design, with the ability to integrate aesthetics, functionality, and technical requirements. Proficiency in Architecture and Interior Fit-out, including coordination of finishes, details, and construction documentation. Demonstrated capability in Space Planning, optimizing layouts for comfort, usability, and compliance with relevant standards. Bachelor’s degree in Interior Architecture, Architecture, Interior Design is a must. Experience using design and drafting software (e.g., Auto CAD, Revit, Sketch Up, 3D visualization tools) and familiarity with building codes and regulations. Strong attention to detail, problem-solving skills, and the ability to manage multiple projects and deadlines. Effective communication skills and the ability to work collaboratively with multidisciplinary teams and clients. Previous experience in residential, commercial, or luxury interior projects is an advantage.1-2 years experience.
Egypt - Cairo
Location: Maadi, Egypt Job Type: Full-Time || On-site Work Hours: 4:00 PM til 12:00 PM<br>Important Note: This position follows U. S. Eastern Time (ET) working hours. Please apply only if you are available and comfortable working the Eastern Time shift.<br>Position Summary:We are seeking an experienced Claims Specialist to manage claim submission accuracy and lead denial follow-up efforts across our client accounts. This role is responsible for identifying denial trends, working aged claims, and resolving payer issues to maximize reimbursement and minimize revenue leakage.<br>Key Responsibilities:Review, correct, and resubmit denied or rejected claims across commercial, Medicare, Medicaid, workers’ comp, and no-fault payers. Investigate root causes of denials (coding errors, eligibility issues, authorization gaps, timely filing, etc.) and route corrections appropriately. Work aging reports to follow up on unpaid/underpaid claims within timely filing windows. Communicate with payers via phone and portals (Availity, Waystar, payer-specific portals) to resolve claim status issues. Appeal denied claims with appropriate documentation and payer-specific appeal procedures. Monitor claim status in practice management systems (Tebra experience strongly preferred). Track and report denial trends by payer, provider, and denial reason to support process improvement. Maintain compliance with HIPAA and payer billing guidelines. Collaborate with billing team and clients to resolve claim discrepancies.<br>Required Qualifications:2+ years of medical billing experience with a focus on claims follow-up and denial Management. Strong understanding of CPT, ICD-10, and HCPCS coding as it relates to claim adjudication. Experience working claim denials, rejections, and appeals across multiple payer types. Familiarity with clearinghouses and payer portals (Availity, Waystar, or similar). Working knowledge of EOBs/ERAs and payment posting reconciliation. Strong written and verbal communication skills for payer and client interaction. Detail-oriented with strong organizational and time-management skills.<br>Preferred Qualifications:Direct experience with Tebra practice management software. Experience with workers’ compensation and no-fault claim types. Prior experience in a multi-client billing company environment. Familiarity with Excel-based reporting for denial tracking and AR management.
Egypt - Cairo
We are looking for a detail-oriented Customer Service Representative to join our team in Abbasia, managing scheduling and coordination for the Informa Account. This is a structured, workflow-driven role within a professional environment that values precision and organization over high-pressure volume.<br><br>Key Requirements:<br><br>· English proficiency at a B2 level – both written and spoken.<br>· Strong organizational skills with a focus on scheduling and task coordination.<br>· Excellent communication and problem-solving abilities.<br><br>Work Arrangement:<br><br>· Hybrid System: Flexible hybrid setup – candidates must have access to a personal laptop or PC.<br>· Shift Timings: 9-hour shifts (including a 1-hour break) with no overnight rotations. The latest shift concludes at 7:00 PM.<br>· Days Off: 2 consecutive days off weekly (Friday & Saturday OR Saturday & Sunday).<br><br>What We Offer:<br><br>· Net Salary: 15,500 EGP.<br>· Social and Medical Insurance coverage.<br>· Paid training to ensure a smooth onboarding experience.<br>· A supportive, non-rush account that promotes sustainable performance and work-life balance.
Egypt - Al Jizah
Hospitality Experience is a Must<br>About Kwentra We are the fastest-growing, all-in-one cloud-based PMS across the MENA region, building the hospitality ecosystem for tomorrow. Kwentra was founded in 2013 by hoteliers who found themselves choosing between powerful yet outdated legacy systems and cloud-based solutions that could not cover the full spectrum of hotel operations. Built for the real operational dynamics of hotels, our PMS combines robust functionality with intuitive design to support everything from core daily operations to revenue management and guest experience. Our Vision is: To combine the strength of legacy hotel systems with the efficiency of modern cloud-based technology and deliver a comprehensive solution favored by hoteliers across the globe. Our Mission is: To make advanced property management technology accessible to hoteliers everywhere and lead the digital transformation of the hospitality industry in the MENA region.<br>About The Service Delivery Sector – SDSTo achieve Kwentra's vision, SDS works around the clock with its 6 organizational units to ensure each customer experience from the first day at Kwentra is pleasurable and unforgettable. Our business is focused on controlled change management; we work within a flexible yet governed environment with a mindset oriented to a unique customer experience. Our Vision: To achieve market leadership and ultimate customer success by unifying our operations into seamless, standardized processes within a thriving, sustainable workplace. Our Mission: To bridge the gap between complex software and human operations through transparent, highly accurate service delivery. By taking ownership of our continuously enhanced processes, we eliminate friction to ensure both our clients and our teams thrive.<br>About The Programmes Architecture Department – PADThe Programmes Architecture Department (PAD) functions as the strategic engineering core of the Service Delivery Sector. Operating as the Subject Matter Experts (SMEs), this department is responsible for designing, standardizing, and evaluating the complex systemic architectures that power Kwentra’s deployments. From deep pre-sales technical scoping to high-level onboarding services and R&D evaluation, PAD ensures that all product implementations and ongoing support especially complex distribution and multi-property ecosystems are flawlessly mapped, highly scalable, and completely standardized, eliminating the need for custom rework and protecting the integrity of our core software.<br>About Your Role Contribution As a Senior E-Commerce & Distribution Specialist within the Programmes Architecture team, your mission is to ensure our clients' digital storefronts are flawlessly architected, connected, and optimized. You have transitioned from the front lines of hotel digital operations to the technical side of hospitality tech, giving you a unique, highly empathetic advantage. You understand the intense pressure of "sell-out" dates, the complexity of multi-property mapping, and the critical importance of an absolutely seamless PMS-to-OTA sync. Acting as the ultimate technical detective and distribution architect, you contribute directly to the SDS goals by proactively eliminating connectivity friction, maximizing hotel revenue through airtight channel management, and ensuring Kwentra's distribution capabilities translate into a highly successful customer experience without requiring custom R&D rework. Your role is designed as SME working across all the SDS units, you will be assigned on multiple pre-sales activities, ongoing implementation projects, technical support, account management, and ongoing collaboration with the Business Excellence Unit (BEU) and Customer Experience Office (CXO).<br>Core Workflows & Responsibilities OTA Lifecycle Management: Lead the end-to-end setup of OTAs (Booking.com, Expedia, Airbnb, etc.), from initial commercial contracting and legal onboarding to live, flawless inventory distribution. Channel Manager Strategy: Act as the internal expert and architect for Channel Manager configurations (Site Minder, STAAH, Rate Gain, etc.), ensuring the "Kwentra-to-Channel Manager-to-OTA" pipeline is airtight and globally standardized. Property Group Onboarding: Manage the complex migration and mapping for large hotel groups or hospitality management companies, ensuring room types, rate plans, and critical restrictions (CTA/CTD) are mirrored accurately and scalably across all platforms. Revenue Collaboration: Work closely with clients' revenue and sales teams to strategically implement dynamic pricing strategies and promotional campaigns via the Channel Manager, acting as a collaborative extension of their business. Product Utilization & ROI Optimization: Proactively audit clients' distribution ecosystems to identify underutilized Kwentra features (such as Direct Booking Engine integrations or advanced yield capabilities). Advise and guide hoteliers on how to fully activate and leverage their existing products to capture higher-margin bookings and maximize their overall revenue. Revenue Collaboration: Work closely with clients' revenue and sales teams to strategically implement dynamic pricing strategies and promotional campaigns via the Channel Manager, acting as a collaborative extension of their business. Distribution Health Audits: Conduct proactive, structured audits of client rate parity and inventory synchronization post-deployment. Transform complex distribution data into actionable insights, helping clients reduce third-party commission leakage and drive more profitable direct sales. Architectural Blueprinting & Standardization: Design, document, and maintain standardized mapping templates and configuration SOPs. Ensure these architectural blueprints are flawlessly handed over to the Customer Support (CS) teams, empowering them to resolve Tier 1 connectivity issues without escalating to higher levels. Technical Troubleshooting & Friction Elimination: Solve high-stakes connectivity issues, parity discrepancies, and mapping errors that impact hotel occupancy. Work diplomatically with internal teams to trace issues and implement sustainable systemic workarounds.<br><br>What You Bring to Kwentra Mapping Logic Expertise: A deep, systemic understanding of how "Base Rates" and "Derived Rates" flow from the PMS to the extranets, combined with the technical acumen to design scalable configurations. Market Manager Relations: Established relationships with OTA Market Managers and the diplomatic skills required to expedite support, negotiate issues, and facilitate participation in "Preferred" programs. Operational Empathy: You fundamentally understand the hotelier’s perspective and can proactively anticipate the needs of a Front Office or Reservations team when configuring and troubleshooting distribution. Analytical Rigor: A meticulous ability to audit a property’s digital presence, identify invisible "leakage" where inventory isn't reaching the market, and design immediate, standardized solutions. Problem-Solving Mastery: A "technical detective" mindset possessing the resilience and systemic knowledge to trace exactly why a rate didn't update or why a reservation failed to push to the PMS under high-pressure scenarios. Uncompromising Precision: Absolute attention to detail and precision in rate loading and mapping, understanding that a 1% error in this role can lead to significant financial loss and negatively impact the customer experience. Process Discipline & Agile Autonomy: A strict commitment to structured workflows, documentation, and quality checklists. Capable of working autonomously while staying aligned with tight timelines. Global Communication Expertise: Persuasive communication skills to manage international stakeholders across time zones, efficiently using asynchronous tools in a hybrid work environment.<br><br>Qualifications & Expertise Degree: Bachelor’s degree in Business Administration, Hospitality Management, E-Commerce, or a related field. A technical/hospitality hybrid background is highly preferred. Certifications: PRINCE2, ITIL 4, Jira, or Hospitality Operations. Experience: Minimum 5+ years of proven experience specifically as an E-commerce Manager, Cluster Distribution Manager, or Digital Strategy Manager within a hotel or a hospitality management company. Domain Knowledge: Expert-level knowledge of at least two major Channel Managers (e.g., Site Minder) and deep, structural familiarity with PMS logic, yield rules, and dynamic pricing models. Bilingual: Fluent English and Arabic (written and spoken); capable of drafting formal technical correspondences, explaining complex distribution logic to non-technical users, and leading high-stakes negotiations in both languages. Systems Proficiency: Experience using extranets, CRMs, ERPs, and helpdesk tools (e.g., Jira) for technical account tracking, issue logging, and cross-team ticketing.<br>What We Offer Competitive Compensation: A highly competitive, fixed monthly net salary fully commensurate with elite technical and operational experience. Performance Variable: Substantial additional post-assessment variable pay tied directly to highly successful metrics and success rates. Health & Security: Comprehensive Social and Medical Insurance coverage. Hybrid Workflow Flexibility: A highly progressive, sustainable working environment meticulously designed to balance highly focused remote work, highly collaborative in-office days at our customized Giza headquarters, and dynamic, immersive on-site travel experiences. Tools for Unrestricted Success: Company-provided, top-tier business hardware and generous communication allowances to definitively ensure absolutely seamless connectivity from any global location.<br>Join us in shaping the future of hospitality technology globally, right from Egypt. Apply today to become a core pillar of Kwentra’s Programmes Architecture team!
Egypt - Al Jizah
Exceptional Leadership Opportunity Executive Sales Director Alfalfa | Manufactured Animal Feed | GCC Markets Jannat Trading, a leading company specializing in the trading and manufacturing of animal feed products, is seeking an accomplished Executive Sales Director to lead its commercial growth and regional expansion across the Kingdom of Saudi Arabia and the GCC. This is not a conventional sales position. It is a senior executive leadership role designed for a results-driven professional with a proven ability to build markets, develop high-performing sales organizations, and deliver sustainable business growth. Key Responsibilities Develop and execute the company's commercial and sales strategy. Lead the sales of Alfalfa products, including bales, cubes, and value-added products. Drive sales of manufactured animal feed and livestock nutrition products. Expand the company's presence by developing new markets across Saudi Arabia and the GCC. Build and maintain strong strategic relationships with key customers, distributors, and agents. Manage major accounts, including dairy farms, livestock farms, feed manufacturers, and agricultural enterprises. Recruit, lead, coach, and develop a high-performing sales team. Prepare annual sales plans, budgets, forecasts, and performance reports. Manage pricing strategies, commercial contracts, collections, and profitability. Provide regular executive reports on sales performance, market opportunities, competitive analysis, and business development initiatives. Required Qualifications Minimum 15 years of progressive experience in animal feed, forage, or livestock nutrition sales. Demonstrated track record of achieving significant sales growth and business expansion. Strong hands-on experience in marketing and selling Alfalfa products and manufactured animal feed. Well-established network of key customers and decision-makers across Saudi Arabia and the GCC. Extensive experience in leading sales teams and developing distribution channels. Excellent negotiation, strategic selling, and large-account management skills. Strong leadership, business acumen, and decision-making capabilities. Fluency in English (spoken and written) is mandatory. Knowledge of Arabic is considered an advantage. What We Offer Competitive executive compensation package based on qualifications and experience. Attractive performance-based incentives and commission structure. Broad commercial and managerial authority. The opportunity to lead an ambitious regional expansion strategy. A dynamic and professional environment focused on growth, innovation, and long-term success. Application Requirements To ensure we attract top executive talent, only applications that include the following will be considered:An updated professional CV. A documented summary of measurable career achievements, including:Annual sales volume managed. Sales growth percentages achieved. Major commercial contracts successfully secured. Key customers and companies served. Size of the sales team managed. Markets where the candidate has an active business network, particularly in Saudi Arabia and the GCC. Current total compensation and expected salary. Two professional references available upon request. Please Note Only candidates with verifiable commercial achievements and measurable business results will be shortlisted. Selected applicants will undergo executive interviews and professional assessments to evaluate their leadership, strategic thinking, and commercial capabilities. If you are a high-impact sales leader with a passion for building markets, delivering measurable growth, and leading winning teams, we invite you to submit your application and become part of a company shaping the future of the animal feed industry across the GCC.
Egypt - Cairo
Company Description Innovative Work Solutions is a leading provider of professional outsourcing services, focused on empowering businesses with flexible and dedicated solutions. The company specializes in delivering seamless customer experiences across diverse industries through its call center and support services. Combining a visionary team, cutting-edge technology, and a client-centric approach, Innovative Work Solutions helps organizations enhance performance and customer satisfaction. By redefining flexibility, professionalism, and excellence in every interaction, the company drives sustainable success for clients worldwide.<br>Role Description This is a full-time, on-site Medical Scribe role based in Heliopolis, reserved for candidates with a background in medicine. The Medical Scribe will document patient encounters in real time, including histories, examinations, assessments, and care plans, following physician guidance and organizational standards. Daily tasks include accurately entering clinical data into electronic health records, organizing medical information, and ensuring documentation completeness and clarity. The role also involves verifying information with clinicians, maintaining confidentiality, and supporting the medical team with administrative and documentation-related tasks to improve workflow efficiency and patient care.<br>Qualifications<br> Candidates should possess strong scribing skills, including real-time clinical documentation and attention to detail. Candidates should possess solid knowledge of medical terminology and human anatomy to accurately interpret and record clinical information. Candidates should possess foundational medical assisting skills to support physicians with documentation-related tasks and workflow. Candidates should possess effective communication skills to interact professionally with healthcare providers and, when needed, patients. Medicine graduates (e.g., MBBS or equivalent) with an understanding of clinical workflows and patient care processes. Ability to work on-site in Heliopolis, maintain confidentiality, and comply with healthcare data protection standards. Strong organizational and time-management skills, with the ability to prioritize tasks in a fast-paced clinical environment. Comfort with electronic health record systems and basic computer proficiency.
Egypt - Cairo
Company Description Sleem Modern Furniture is a contemporary furniture retailer dedicated to offering stylish, functional, and high-quality pieces for homes and offices. The company focuses on modern designs that blend comfort, durability, and aesthetics at accessible price points. Sleem Modern Furniture aims to provide an enjoyable customer experience through thoughtful showroom layouts and knowledgeable sales support. The team values professionalism, collaboration, and continuous improvement to better serve customers and grow the brand. Role Description This is a full-time, on-site Salesperson role based in Cairo, Egypt. The Salesperson will welcome customers to the showroom, understand their needs, and guide them in selecting suitable furniture solutions. Responsibilities include presenting product features and benefits, preparing price quotations, processing orders, and coordinating with the logistics team on deliveries. The role involves maintaining showroom appearance, updating product displays, and ensuring accurate product information is shared with customers. The Salesperson will also follow up on leads, support promotional activities, and contribute to achieving individual and store sales targets. Qualifications Strong customer service, relationship-building, and interpersonal skills. Proficiency in sales techniques, negotiation, and closing deals. Ability to communicate clearly in English and Arabic, both verbally and in writing. Comfort with basic computer use, point-of-sale systems, and handling cash or electronic payments. Interest in interior design, furniture trends, and creating functional living spaces. Ability to work on-site, stand for extended periods, and support showroom activities. Previous experience in retail or furniture sales is an advantage but not strictly required. High school diploma or equivalent; further education in business, marketing, or a related field is a plus.
Egypt - Al Jizah
Company Description Alorica is a global customer experience (CX) provider that partners with brands from strategy through execution to create customers for life. The company combines proven performance, industry expertise, and advanced technology to deliver measurable results and innovative customer experiences. Alorica operates in 17 countries with about 100,000 professionals supporting over 250 brands in more than 75 languages. The organization is known for challenging convention, building strong client relationships, and living its values of integrity and authenticity. Team members join a curious, creative, and connected culture focused on delivering exceptional service and growth opportunities.<br>Role Description This is a full-time, on-site Bilingual French/English Customer Support role based in Giza. The role involves responding to customer inquiries in both French and English via phone, email, chat, or other channels, while delivering accurate information, guidance, and problem resolution. Daily responsibilities include troubleshooting issues, processing requests, documenting interactions in the system, and following established procedures to meet service-level and quality standards. Team members will collaborate with colleagues and supervisors to escalate complex cases, share feedback, and continuously improve customer experience. The role may also include participating in training sessions, learning new products or services, and adapting to updated policies and tools.<br>Qualifications<br> Strong Customer Service skills, including empathy, patience, and a solution-oriented approach. Excellent Communication skills in French and English (spoken and written), with clear, professional interaction. Ability to perform Translation and language switching between French and English as needed in customer interactions. Experience or familiarity with English Teaching or Training, especially in helping others understand processes or products. Comfort using computer systems, CRM tools, and omnichannel support platforms. Ability to work on-site in Giza and maintain a reliable, full-time schedule. Strong attention to detail, time management, and adherence to procedures and data privacy guidelines. Prior contact center or customer support experience is an advantage, especially in international or multilingual environments.