Jobs in Egypt
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Egypt - Cairo
???? Talent Acquisition Intern (Unpaid)<br>⚠️ Applications will only be accepted through the following link:???? http://www.owlera.site<br>⸻<br>About Owlera<br>Owlera is an AI-powered career platform that helps students and fresh graduates gain real-world experience through AI-powered internship simulations inspired by real companies. Instead of traditional training, participants work on practical business challenges, receive continuous AI feedback, and build a portfolio that demonstrates their skills to future employers.<br>We’re looking for motivated, organized, and people-oriented students to join our Talent Acquisition Internship and develop the practical recruiting and hiring skills that today’s employers value.<br>⸻<br>About the Internship<br>As a Talent Acquisition Intern, you’ll work on hands-on hiring scenarios inspired by real companies. You’ll help identify potential candidates, review resumes, screen applicants, coordinate hiring activities, and contribute to building strong talent pipelines.<br>This internship is designed to help you gain practical experience—not just theoretical knowledge.<br>⸻<br>Responsibilities<br>* Source and identify potential candidates for different job roles.* Review resumes and evaluate candidate qualifications.* Conduct initial candidate screening and prepare evaluation summaries.* Assist in creating job descriptions and internship postings.* Research recruitment channels and sourcing strategies.* Support interview scheduling and candidate communication.* Work on real-world recruitment case studies and simulation projects.* Collaborate with hiring managers and cross-functional teams during projects.<br>⸻<br>Requirements<br>* Current student or recent graduate in Human Resources, Business Administration, Management, Psychology, Marketing, Communications, or a related field.* Strong communication and interpersonal skills.* Good organizational and time management skills.* Basic knowledge of recruitment or HR processes is a plus but not required.* Proficiency with Microsoft Office or Google Workspace.* Eager to learn and committed to completing projects.<br>⸻<br>What You’ll Gain<br>* Practical experience through AI-powered internship simulations.* Exposure to real business challenges inspired by industry.* Portfolio-ready projects.* Personalized AI feedback on your work.* Professional certificate upon successful completion.* Mentorship and weekly learning sessions.* Opportunity to strengthen your resume and interview readiness.* Networking with students from different universities.<br>⸻<br>Internship Details<br>Location: Remote Type: Internship (Unpaid) Duration: 6 Weeks Commitment: Flexible (approximately 10–15 hours per week)<br>⸻<br>If you’re passionate about connecting talented people with great opportunities and want to build experience that prepares you for a career in talent acquisition and recruitment, we’d love to hear from you.<br>Applications will only be accepted through:<br>???? http://www.owlera.site
Egypt - Cairo
About the Role:Record all financial transactions related to real estate projects, including unit sales, installment schedules, customer accounts, construction costs, supplier payments, and project profitability.<br>Key Responsibilities Record and monitor sales contracts, reservation fees, down payments, and installment schedules. Prepare and update customer aging reports (installments due, overdue, penalties). Coordinate with the Sales & CRM teams to validate contracts and resolve discrepancies. Track construction costs, subcontractor invoices, material purchases, and project-related expenses Review and verify supplier invoices (contractors, consultants, materials suppliers). Match POs, contracts, and delivery notes with invoices. Prepare payment requests and follow approval workflows. Maintain AP aging reports and support cash flow planning. Conduct bank reconciliations, customer account reconciliations, and supplier reconciliations. Support in withholding tax calculations Maintain updated records on the ERP system Ensure proper filing of contracts, invoices, receipts, and supporting documents. Prepare and analyze monthly reports and the verification of ledger balances to ensure their accuracy and integrity.<br>Qualifications & Requirements Bachelor’s degree in Accounting1–2 years of experience in real estate accounting within Egypt Strong Excel skills (VLOOKUP, Pivot Tables, reconciliation techniques). Experience with Oracle. Knowledge of Egyptian Accounting Standards (EAS) and EG VAT & Withholding Tax
Egypt - Cairo
Key Responsibilities Design, implement, and continuously improve GRC frameworks, processes, and tools to support enterprise-wide risk and compliance objectives. Lead the development, review, and enforcement of information security policies, standards, and procedures, ensuring alignment with business goals and regulatory requirements. Own and execute the end-to-end risk assessment process, including third-party risk, operational risk, and technology risk, while recommending and tracking remediation plans. Partner with cross-functional teams (IT, Legal, Internal Audit, Business Units) to ensure compliance with ISO 27001, NIST CSF, SAMA, NCA, and other relevant standards. Manage the documentation lifecycle of controls, risks, and compliance evidence, ensuring audit readiness at all times. Lead or co-lead internal and external audits, including scoping, evidence collection, stakeholder coordination, and driving findings to closure with corrective action plans. Define and monitor key risk and performance indicators (KRIs/KPIs) for security controls, producing executive-level dashboards and risk reports. Proactively track regulatory and industry changes (local and international), assess their impact, and drive necessary policy or control updates. Lead or significantly contribute to security awareness and training initiatives, mentoring junior team members and fostering a risk-aware culture. Serve as a subject matter expert (SME) on GRC matters, advising management and project teams on risk-based decision making. Requirements Bachelor’s degree in Information Security, Computer Science, Risk Management, or a related field. A Master’s degree is a plus.3–6 years of progressive experience in GRC, Information Security, or IT Risk Management, with at least 1–2 years operating at a mid-to-senior level. Deep, hands-on expertise in ISO 27001, NIST (preferably NIST CSF or 800-53), and common risk assessment methodologies (e.g., FAIR, OCTAVE, or qualitative/quantitative methods). Proven experience leading audit engagements (internal or external) and managing remediation lifecycles independently. Strong ability to translate complex regulatory and security requirements into practical, business-friendly controls and processes. Exceptional written and verbal communication skills, including the ability to present risk findings to senior leadership and non-technical stakeholders. Advanced analytical and problem-solving skills, with high attention to detail and a proactive, ownership mindset. Experience working in Saudi Arabia or the broader Middle East region, with familiarity of local regulations (e.g., NCA, SAMA, CST, PDPL) strongly preferred. Relevant certifications are highly preferred, such as:ISO 27001 Lead Implementer or Lead Auditor CISM, CRISC, CISA, or CISSPGRC-specific certifications (e.g., GRCP, GRCA) are a plus. Preferred Attributes (Nice to Have) Experience with GRC platforms (e.g., Service Now GRC, Archer, Metric Stream, or similar). Prior experience mentoring or guiding junior analysts or interns. Ability to write and test business continuity, disaster recovery, or incident response plans from a compliance perspective.
Egypt - Cairo
Key Responsibilities HR Operations & Employee Lifecycle Manage end-to-end employee lifecycle processes including onboarding, transfers, promotions, contract renewals, and offboarding. Ensure employee records and personnel files are maintained accurately and confidentially. Monitor probation confirmations and employment contract administration. Ensure timely issuance of HR letters, certificates, and employment documents. Compliance & Labor Law Ensure compliance with labor laws, social insurance regulations, and internal policies. Manage government inspections, audits, and compliance reviews. Oversee employment contracts and legal documentation. Support disciplinary actions, investigations, and employee relations cases. HR Systems & Reporting Manage HRIS systems (e.g., Workday, SAP, Oracle, Success Factors). Ensure data integrity and accuracy within HR systems. Develop and maintain HR dashboards and reports. Analyze HR metrics including:Headcount Attrition Absenteeism Turnover Leave utilization Payroll accuracy Employee demographics Employee Relations Support managers and employees on HR operational matters. Address employee inquiries and escalations. Partner with HR Business Partners to improve employee experience. Process Improvement Review and enhance HR processes and workflows. Implement automation and digital transformation initiatives. Develop and update HR policies, SOPs, and process documentation. Lead HR operational projects and continuous improvement initiatives. Team Leadership Lead and develop the HR Operations team. Set performance goals and KPIs. Conduct coaching, performance reviews, and development planning. Ensure service excellence and operational efficiency.
Egypt - Cairo
Real Estate Consultant About the Role Brokers Hub is looking for a motivated and results-driven Real Estate Consultant to join our growing team in New Cairo. The ideal candidate is passionate about real estate, has excellent sales and communication skills, and is committed to providing exceptional service to clients. Key Responsibilities Assist clients in buying, selling, and renting residential and commercial properties. Build and maintain strong relationships with prospective and existing clients. Conduct property viewings and provide expert advice based on clients' needs. Generate leads through networking, referrals, and marketing activities. Negotiate offers and contracts to achieve successful transactions. Stay updated on market trends, property values, and new developments. Maintain accurate records of client interactions and property listings using the company's CRM. Meet and exceed monthly sales targets. Requirements Bachelor's degree is preferred.2–5 years of experience in real estate sales or a related sales role. Strong communication, negotiation, and interpersonal skills. Excellent customer service and relationship-building abilities. Self-motivated with the ability to work independently and as part of a team. Proficiency in Microsoft Office and CRM systems. Fluent in Arabic; good command of English is an advantage. What We Offer Competitive salary plus attractive commission structure. Professional training and career development opportunities. Supportive and collaborative work environment. Opportunity to work with a diverse portfolio of premium properties. Clear career growth path within the company.
Egypt - Cairo
Remote | Starting $1,000 USD |<br>We’re Founders Arm, a recruitment partner connecting top MENA talent with leading US startups. We are seeking an Executive Assistant to support a US founder with executive-level coordination, scheduling, and operational support. This role is ideal for professionals seeking remote international experience and growth into strategic executive roles.<br>Salary: $1,000/month starting Type: Full-time<br>Key Responsibilities Manage calendar, meetings, and executive correspondence Prepare, organize, and maintain documents and reports Conduct research and provide structured insights Coordinate follow-ups and action items efficiently Support day-to-day executive and administrative operations<br>Candidate Profile Fluent in English, both written and spoken Has previously support executives and worked with offshore companies Strong attention to detail and ability to manage multiple tasks Comfortable with Google Workspace, Slack, Notion, and other collaboration tools Able to coordinate with US working hours<br>Why This Role Earn in USD while gaining remote international experience Work directly with the CEO of a US company in a strategic support role Gain exposure to international startup operations
Egypt - Cairo
Our Company<br><br>Teradata is the connected multi-cloud data platform for enterprise analytics company. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today. <br><br>The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment. <br><br>What You’ll Do<br><br>What the role is about: As a Senior Data Scientist at Teradata, you will lead data science projects, develop predictive models, and provide actionable insights to support strategic business initiatives. You will leverage your expertise in data analysis, machine learning, and statistical modeling to drive impactful solutions. What impact this role has: Your work will directly influence business decisions, optimize operations, and drive innovation. By uncovering trends and patterns in data, you will help Teradata stay ahead in the competitive landscape and deliver exceptional value to our clients. What success might look like: Success in this role means delivering high-quality data science solutions that meet business needs, mentoring junior team members, and continuously improving our data science practices. You will be recognized for your ability to translate complex data into actionable insights and for driving measurable business outcomes. <br><br>Who You’ll Work With<br><br>An outline of the team: You will be part of a collaborative and dynamic data science team that works closely with data engineers, project managers, and business stakeholders both internally and externally. The team is dedicated to leveraging data to solve complex problems and drive business growth. The role and the team play at Teradata: The data science team at Teradata plays a crucial role in transforming data into strategic assets. Your contributions will help shape the direction of our data initiatives and ensure we deliver cutting-edge solutions to our clients. Who the position reports to: This position reports to the Data Science Team Manager. <br><br>What Makes You a Qualified Candidate<br><br>Non-negotiable qualifications:<br><br>Minimum of 5 years of experience in data science or analytics. Proficiency in programming languages such as Python and SQL. Strong understanding of statistical methods and machine learning techniques. Proficiency in advanced deep learning algorithms and Gen AI Excellent communication and presentation skills. <br><br>What You’ll Bring<br><br>Data Analysis and Modeling: Perform complex data analysis and build predictive models using advanced statistical and machine learning techniques. Project Leadership: Lead data science projects from conception to deployment, ensuring timely delivery and alignment with business goals. Collaboration: Work closely with cross-functional teams, including data engineers, product managers, and business stakeholders, to understand requirements and deliver data-driven solutions. Data Exploration: Explore large datasets to identify trends, patterns, and opportunities for business improvement. Model Deployment: Implement and maintain machine learning models in production environments, ensuring scalability and performance. Mentorship: Mentor junior data scientists and provide guidance on best practices and methodologies. Communication: Present findings and insights to both technical and non-technical audiences, translating complex data into actionable recommendations. Continuous Improvement: Stay up to date with the latest advancements in data science and machine learning and apply new techniques to improve existing processes. <br><br><br><br>Why We Think You’ll Love Teradata<br><br>We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.<br><br>Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
Egypt - Cairo
Job Summary:This role ensures the delivery of high-quality software by maintaining testing efforts, identifying defects, and validating system functionality against user and business requirements. In addition, the role maintains consistent testing standards, adapts strategies to evolving technologies, and executes both manual and automated tests to minimize risks and support timely releases. It also contributes to improving user experience, enhancing operational efficiency, and ensuring the reliability of development outcomes across platforms and environments.<br>Job Responsibilities:Plan and coordinate testing activities by following structured processes and predefined schedules to ensure timely and organized execution across all phases of the project and identify defects early and ensure alignment with business needs. Prepare test plans and user acceptance testing (UAT) documents by analyzing business and technical requirements to provide clear direction for testing and confirm that the system meets user expectations. Design, write, and execute test cases (manual and automated) by using tools such as Selenium, Java, Test NG, and Postman to validate system functionality, integration, and performance efficiently. Log and escalate issues by reporting bugs in Jira and preparing detailed reports for daily meetings to facilitate prompt resolution and informed decision-making. Contribute to sprint planning and Agile ceremonies by estimating testing efforts and collaborating with cross-functional teams to align deliverables with timelines and development capacity. Execute various levels of testing—including Functional, Integration, System, Performance, and Regression—by applying appropriate test strategies and frameworks to ensure comprehensive validation of the software’s quality and reliability. Handle testing across platforms and environments by coordinating tests on desktop, web, and mobile systems in various staging setups to ensure consistent user experience and system performance in real-world conditions.<br>Required Qualifications:Bachelor’s degree in Information Technology, Computer Science, or a related discipline.3 – 5 years of experience.
Egypt - Cairo
About Us: Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 149k+ professionals across 90+ countries helping 1100+ clients, Tech M provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.<br>Job Details Years of Experience: 10 to 13 Years<br>Job Summary Seeking an experienced Solution Architect with strong telecom and IT infrastructure expertise to lead end-to-end solution design, customer engagements, and technical architecture initiatives. The ideal candidate should have solid business acumen, leadership experience, and the ability to deliver innovative solutions aligned with customer requirements.<br>Key Responsibilities Design and architect end-to-end telecom and IT solutions. Gather business and technical requirements and translate them into scalable architectures. Lead customer discussions, technical presentations, and solution workshops. Provide architectural guidance to engineering and delivery teams. Support major incident management, escalations, and complex network troubleshooting. Collaborate with global and geographically distributed teams. Stay updated on telecom industry trends and emerging technologies. Required Skills Cisco Routers & Switches SD-WAN, LAN/WANMPLS, VPN, IP Networking BGP / i BGPLoad Balancers Firewalls & Security Solutions Network Troubleshooting & Root Cause Analysis Incident, Problem & Escalation Management<br>Qualifications10–13 years of experience in Telecom, Networking, or Solution Architecture. Strong customer-facing and consulting experience. Proven team leadership and stakeholder management skills. Experience working in an international environment. Certifications (Preferred) CCNACCNPITIL Foundation Cisco Certifications<br>How To Apply:It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application! Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.
Egypt - Cairo
Job Purpose: The Associate Director ensures the effective day-to-day operation of events technical support and digital media services by managing the team that delivers reliable live event technology. The role requires proven expertise across pro audio, pro lighting, video or screens, and large presentation equipment, and experience coordinating with touring and production vendors that supply and set up sound, lighting, and video for major University ceremonies. This position supports high-quality technical service delivery for University events and instructional needs.<br>Core Responsibilities:Operations Management: Manage the day-to-day operations of event technical support, covering 11 event spaces, and meeting rooms technologies Financial and Resource Planning: Manage the capital budget, approximately $ 1.2M, for equipment procurement and the operational budget, approximately EGP 1M, for maintenance, supplies, and staff travel or training Policy and Inventory Control: Establish and enforce policies and procedures related to the use, scheduling, and support of all technical equipment Maintain a detailed inventory of all related assets Team Supervision and Scheduling: Directly supervise the IT events team, managing their work schedules and ensuring proper coverage for all events and services Event Coordination and Support: Act as the main liaison with the University events office and the commencement committee, providing high-quality technical support for all major University ceremonies Technical Expertise and Maintenance: Oversee the operation and maintenance of specialized equipment, including presentation equipment, sound systems, lighting, video production and streaming, and video conferencing Interdepartmental Liaison: Coordinate with central IT, security, and other departments to ensure seamless service delivery and address non-technical infrastructure issues, e.g., electricity and lighting General Administrative Support: Perform other related duties as requested<br>Qualifications:Education and Experience:Bachelor's degree, preferably in a technical field, and a post-graduate certificate in a related field are required Minimum 10 years in a technical support or service role, with at least five years in a managerial capacity<br>Skills:Communication skills: Excellent managerial skills, interpersonal communication, and project management Proficient in speaking and writing both Arabic and English Technical: Knowledge of technical terminology used by event support, video conference Excellent negotiation skills <br>This position is open till July 28, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply." “We thank all individuals who have expressed interest in working at The American University in Cairo.”
Egypt - As Suways
WHO IS LAFARGE? As a member of Holcim Group, a global leader in innovative and sustainable building solutions, Lafarge is enabling greener cities, smarter infrastructure, and improved living standards all over Egypt. With sustainability at the core of our strategy, we are becoming a net-zero company, thriving with our people and communities. Lafarge Egypt launched one of the largest cement plants in the MENA region which is located in Ain Al-Sokhna, with a plant capacity of 9.5 MT and 5 state-of-the-art production lines. Through its established business operations in Cement, Ready-Mix concrete, Lafarge Egypt has demonstrated its commitment to the provision of sustainable building materials. Lafarge Egypt continuously seeks to meet the needs of a wide range of customers including but not limited to individual homebuilders, large construction companies, architects, or local artisans, powered by 1500 passionate employees.<br><br>Overview<br>Plan, coordinate and implement defensive driving training (Smith System) Provide support to site managers & directly influences the behavior, performance and knowledge base of drivers Communication of logistics advisory safety management<br><br>Key Responsibilities<br>1-Health & Safety:Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe working practices are maintained.<br>2-Functional:<br>Assess new applicant drivers before commencing work Participate in internal RT audits Assist Road transport & site responsible in implementing pre start check. Assist site managers in preparation of roads & sites risk assessments and inspection process Participate in RT incident investigations and Root Cause Analysis Identify driver's strengths and weaknesses and provide personalized, practical solutions to various driving deficiencies or disadvantages Conduct TBT for working at height road black spots, near miss, journey plan, journey management & fatigue management Perform driver feedback program Generate driver violation report Review driver performance dashboard Perform driver drug test Log all driver drug test results Prepare black list for positive drug test result Accountable for the i VMS devices to monitor the road safety rest hours. Assure the driver rest hours is complying with RS standards Report any deviation with reference to RS rest hours. Log all trucks activities in logistics utilization sheet Control the fatigue management of the drivers and assure driver is having 8 hrs/day as a rest time Assure driver is complying with 6/1 fatigue policy Report any system failure regarding the tracking application<br>Qualifications & Experience<br>Education:Ability to train, conduct TBT for road transport safety requirements.<br><br>Technical Skills: Valid driving license Class AComputer literate. Certified Smith System trainer<br><br>Experience:At least 5-7 years as a driver<br><br>WHO ARE LAFARGE PEOPLE? Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.<br><br>YOUR LAFARGE EXPERIENCEAt Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
Egypt - Cairo
Responsibilities <br>-HR Management: Develop and implement HR policies, procedures and practices that support the Company’s objectives and comply with labor law.-Talent Acquisition & onboarding: Lead the full recruitment and selection process for all levels, including workforce planning and coordination with department heads, and deliver an effective onboarding program to ensure smooth integration of new hires.-Compensation& benefits: Assist in Design and manage competitive compensation and benefits programs, ensuring fairness, compliance and attractiveness to retain top talents.-Performance Management: Develop and oversee performance appraisal systems and support employee’s development.-Employee relations: Manage employee relations including conflict resolution, disciplinary actions and fostering a positive work environment across all company operations.-HR operations &administration: Oversee all HR administrative functions including attendance, leaves, payroll coordination, personnel files, and HR system management, ensuring accuracy and efficiency.-Training & development: Identify training needs and develop training programs.-Employee Engagement: Develop and implement initiatives to enhance employee engagement, satisfaction, and retention company departments. -Organization Development & Structure: Support organizational structure design, job descriptions, and role clarity to ensure alignment with business needs and scalability.-Policies Compliance: Ensure proper implementation of HR policies and conduct regular audits to maintain compliance and operational consistency.<br><br>Job Requirements-Bachelor's degree in business administration, or a related field, HR certification is a must.-Minimum of 8-10 years of progressive HR experience, with at least 3-5 years in a leadership role within the construction or a related field.-In-depth knowledge of labor laws, HR best practices, and industry-specific regulations.-Proven experience in talent acquisition, compensation & benefits, performance management, and employee relations
Egypt - Cairo
Operations Manager – BPO Operations (VXI Egypt) Location: Cairo, Egypt Industry: BPO / Contact Center Position Summary The Operations Manager is responsible for leading and managing day-to-day operations within a fast-paced BPO environment, ensuring the achievement of operational KPIs, client satisfaction, and business objectives. The role focuses on driving performance, operational efficiency, employee engagement, and continuous improvement across multiple teams and functions. Key Responsibilities Lead and manage Team Leaders and support functions to ensure achievement of operational targets and service delivery standards Drive performance across key KPIs including Customer Satisfaction (CSAT / NPS), Quality, Productivity, AHT, Adherence, and Revenue targets Monitor operational performance and implement corrective action plans to address gaps and improve results Conduct regular business reviews and performance discussions with Team Leaders and stakeholders Ensure effective people management including coaching, development, performance management, and succession planning Manage attendance, shrinkage, staffing utilization, and operational efficiency Handle client escalations and ensure timely resolution of operational issues Collaborate with Workforce Management, Training, Quality, HR, and other support functions to achieve operational goals Analyze operational data and generate reports to support strategic decision-making Ensure compliance with company policies, procedures, and client requirements Drive employee engagement initiatives and foster a positive work environment Support process improvement initiatives to enhance customer experience and operational performance Key Performance Indicators (KPIs) Customer Satisfaction (CSAT / NPS) Quality Assurance (QA) Scores Service Level & Productivity Average Handling Time (AHT) Adherence & Attendance Revenue / Sales Targets (If Applicable) Attrition & Employee Engagement Requirements Minimum 4–6 years of experience in BPO / Contact Center Operations Minimum 1–2 years of experience in a leadership role (Operations Manager / Senior Team Leader) Strong understanding of contact center operations and KPI management Proven experience in people management, coaching, and performance improvement Excellent communication, stakeholder management, and problem-solving skills Strong analytical and reporting skills Ability to work under pressure in a fast-paced environment Preferred Qualifications Experience managing US or international accounts Exposure to Telecom, E-Commerce, or Customer Service accounts Knowledge of reporting tools and operational dashboards Lean / Six Sigma knowledge is a plus Work Environment Fast-paced, target-driven BPO / Contact Center environment Rotational shifts may be required based on business needs Core Competencies Leadership & People Management Operational Excellence KPI & Performance Management Client & Stakeholder Management Problem Solving & Decision Making Coaching & Team Development Data Analysis & Reporting
Egypt - Cairo
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Managing the system tasks as well as the documentation tasks inside of the WHKey user of all the WH systems and is one of a few people that have admin access to the different system features inside of the warehouse Organizing, planning and generating all the picklist to all the DC operators along with the DC supervisor Organizing, planning and generating all shipment related documents and handing it over to the transportation team Responsible for the creation and the management of all suppliers returns Opening, editing, and closing all system-related tasks Manages and revises all the receiving-related documents and reflects into the system Arranges, plans and manages regular stock takes and cycle counts with the ICs and the DC supervisor Communicates with the head office team on the regular reports and system related matters Coordinates with multiple stakeholders: DC operations team, logistics specialist, inventory controllers, finance head office team Accountable for all document and archiving related matters Acts as a point of contact with the system provider (Microsoft dynamics team) for any system related matters or any system related updates Handles DC petty cash Maintains all the DC office supplies and machines Responsible for filling and periodic checks for pest controlcleaning and firefighting related checks Placing orders for needed equipment’s, and spare parts<br><br>Qualifications<br><br>No need for specific industry background, but preferably with warehousing background Technical mastery of systems is a must Previous knowledge and experience with WMS (warehouse management system) Strong organization and structuring skills - Good verbal and written communication
Egypt - Cairo
Location : Sheikh Zayed, Egypt Job Type : On-Site (Office Based-Full Time)<br>JOB SUMMARYAs a French Team Leader, you will take the lead of a team of Customer Support Representatives who would be responsible for managing phone calls, emails and live chat related to customer's questions regarding our client's policies. You will be responsible for employees’ satisfaction and development, enhancing the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving quality of service, communication skills and technical ability.<br>KEY JOB RESPONSIBILITIESManage team of Customer Support Representatives Provide coaching to team members to support their professional and personal Support the Operation Manager in identifying areas of improvement. Provides accurate and timely communication to all applicable parties on any customer support issue Attends regular operational and business review meetings Monitors specific KPIs to ensure the proper delivery of the business Participates in reviewing processes and workflow to diagnose areas for improvement Builds and sends updated reports to the management team (site manager, global operations manager, office manager, etc.) as required Proactively proposes improvement plans where gaps are noticed Participate in the recruitment process for new hires in the program Ensure legal compliance and safety of content uploaded to the short video platforms Fulfill base productivity and quality requirements We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.<br>KEY JOB REQUIREMENTSFluency in French (B2/C1) Fluency in English (B2/C1) Proven working experience as Team Leader in BPO environment (minimum of 1 year) Excellent organization and leadership skills Strong knowledge of MS Office (Word, Excel) Eager to learn, self-motivated and goal oriented Logical problem-solving skills and ability to multi-task Proven oral and written communication skills Possess a high level of Professionalism<br>But that’s just the start–here are a few more reasons to consider Alorica. Career development opportunities Extensive training programs Access top notch technologies and best practices Excellent working environment Company events
Egypt - Cairo
People Engagement Manager – VXI Egypt (BPO Industry) Position Summary The People Engagement Manager is responsible for developing and executing employee engagement, culture, recognition, wellbeing, and retention initiatives that enhance the overall employee experience. This role focuses on creating a positive, inclusive, and high-performing workplace culture while driving employee satisfaction, motivation, and retention. The People Engagement Manager partners closely with Operations, Human Resources, Communications, Learning & Development, and Leadership teams to ensure employees feel valued, connected, and engaged throughout their journey with the organization. Key Responsibilities Employee Engagement Strategy Develop and implement the annual employee engagement strategy aligned with business objectives. Design and execute initiatives that improve employee satisfaction, morale, and retention. Monitor engagement trends and recommend continuous improvement actions. Lead employee listening programs, engagement surveys, and pulse checks. Employee Experience Enhance the employee journey from onboarding through exit. Identify and address employee experience pain points impacting engagement and satisfaction. Partner with HR teams to improve employee touchpoints and workplace experiences. Develop programs that foster belonging, inclusion, and a positive workplace culture. Culture & Employer Brand Promote company values, culture, and Employee Value Proposition (EVP). Lead culture-building initiatives across all levels of the organization. Support internal employer branding campaigns and employee advocacy programs. Collaborate with Marketing and Communications teams on employee-focused campaigns and events. Recognition & Rewards Programs Design, implement, and manage employee recognition programs. Develop initiatives that celebrate achievements, milestones, and outstanding performance. Coordinate employee appreciation activities and awards programs. Measure and evaluate the effectiveness of recognition initiatives. Employee Events & Activities Plan and execute employee engagement activities, town halls, celebrations, CSR initiatives, and company events. Manage annual engagement calendars and event budgets. Organize cultural, wellness, and social activities that strengthen employee connections and collaboration. Ensure all activities align with company values and promote inclusivity. Wellbeing Programs Develop and implement employee wellbeing and wellness initiatives. Promote mental health awareness, work-life balance, and wellness best practices. Coordinate wellness campaigns and employee assistance programs. Measure participation rates and program effectiveness. Surveys & Analytics Manage employee engagement surveys and feedback mechanisms. Analyze engagement data and identify trends, risks, and opportunities. Present findings, insights, and recommendations to leadership teams. Develop action plans based on employee feedback and survey results. Retention Initiatives Partner with HR Business Partners and Operations leaders to address retention challenges. Analyze turnover trends and key engagement drivers. Develop retention strategies for critical and high-risk employee populations. Conduct focus groups, listening sessions, and employee feedback forums. Communication & Stakeholder Management Create communication plans for engagement initiatives and organizational programs. Partner with leaders to drive employee participation and adoption. Ensure consistent messaging across all employee engagement activities. Present engagement updates, insights, and recommendations to senior leadership. Key Performance Indicators (KPIs) Employee Engagement Scores Employee Retention & Attrition Rates Employee Participation Rates Internal Satisfaction Survey Results Event Attendance & Engagement Levels Recognition Program Effectiveness Employee Wellbeing Participation Metrics Employer Branding & Internal Advocacy Metrics Qualifications & Requirements Bachelor's Degree in Human Resources, Business Administration, Psychology, Communications, or a related field. Minimum 5–7 years of experience in Employee Engagement, Employee Experience, HR, Culture, Communications, or related functions. Previous experience within the BPO / Contact Center industry is highly preferred. Strong project management and event management skills. Experience managing employee engagement surveys and analytics. Excellent communication, presentation, and stakeholder management skills. Strong analytical and reporting capabilities. Proven ability to build and execute employee engagement strategies. Experience managing budgets, programs, and cross-functional initiatives. Core Competencies Employee Engagement & Experience Organizational Culture Development Employee Recognition & Rewards Stakeholder Management Internal Communications Event & Program Management Data Analysis & Reporting Change Management Employee Wellbeing & Retention Strategic Planning & Execution Work Environment Fast-paced BPO / Contact Center environment. Onsite role with extensive collaboration across Operations, HR, Leadership, and Support Functions. May require flexibility to support employee engagement activities outside standard business hours when necessary.
Egypt - Cairo
Job Alert: Administrative Personal Assistant <br>One of our top clients in the Oil & Gas industry is on the hunt for an experienced Administrative Personal Assistant with 3–6 years of experience to join their team.<br>If you (or someone you know) have strong office operations experience, sharp organizational skills, and a proactive, can-do attitude, we'd love to hear from you.<br>???? Location: 5A Waterway, New Cairo Industry: Oil & Gas Role: Administrative Personal Assistant Experience: 3–6 years<br>Think you're a great fit, or know someone who is? Feel free to send me a direct message. Let's find the right person for the right opportunity!<br>Job Description:<br>A leading UAE-based oil and gas company is looking to hire an Administrative Personal Assistant to oversee the daily operations of its Egypt office in New Cairo. This role is critical in ensuring the efficiency and professionalism of the office environment whilst supporting internal teams through external partner oversight, financial reconciliations, and administrative coordination.• Provide efficient personal assistance and correspondence support to Regional EMED Office, routing correspondence as necessary, to ensure that all communications are dealt with appropriately.• Provide time management / diary service for the Regional EMED Office and its visitors to ensure they can attend all key meetings at the appointed times with all relevant documents needed for the meeting to facilitate the achievement of business objectives.• Follow workflow processes and systems to enable smooth running of Regional EMED Office.• Assist with the development of presentations as needed.• Arrange meetings called by Regional EMED Office. Draft the topics of the agenda and prepare minutes of meetings as required.• Act as first point of contact for both internal and external parties who wish to contact or meet the Managers of Regional EMED Office and screen the requests to ensure effective prioritizing to facilitate Mubadala Petroleum business requirements.• Acts as the main point of contact for office visitors and vendors• Provides administrative support to the Regional EMED Office (calls, calendar, daily requests)• Overseas daily operational needs (supplies, repairs, deliveries and office appointments)• Prepares weekly/ monthly reports to the company on spending, maintenanceissues/resolutions and service provider follow-ups• Deals with escalating any issues with the vendors (Office facilities issues/ personnel issues) according to third-party vendors escalation system• Issues monthly payment reconciliation and documentation to the company• Supports onboarding logistics and coordinate small internal events upon request• Prepare Purchase Requisitions (PR), Cash Calls, and Office Expense Reports• Create Oracle Purchase Requisitions describing the services/products to be performed/delivered by the vendor.• Make travel arrangements in a cost and time-effective manner, including booking itineraries/venues, to ensure the most effective use of Regional EMED Office time.• Manages office petty cash and petty cash monthly reconciliation (tracking, reporting, receipts)• Manages the office man and the housekeeping’s personnel matters at the office(attendance/ notifications/ absenteeism/ attitude)• Handles utilities top-ups management and payments (Electricity/ Water/ Internet)
Egypt - Cairo
Personal Assistant to COO – Hospitality???? Location: Cairo, Egypt???? Nationality: German or UK<br>Are you an experienced Personal Assistant or Executive Assistant who thrives in fast-paced executive environment? Our client is looking for a highly organized and proactive Personal Assistant to the COO to provide seamless executive support within a growing hospitality business based in Cairo.<br>Key Responsibilities Manage the COO's calendar, meetings, travel arrangements, and daily schedule. Act as the primary point of contact, handling correspondence and confidential communications. Prepare presentations, reports, meeting agendas, and minutes. Coordinate with internal teams and external stakeholders across multiple projects. Organize business travel, events, and executive meetings. Ensure smooth day-to-day administrative support while anticipating the COO's needs.<br>Requirements German or UKProven experience as a Personal Assistant, Executive Assistant, or similar role supporting C-level executives. Previous experience within the hospitality, hotels, real estate, or luxury lifestyle sector is highly preferred. Exceptional organizational, communication, and multitasking skills. Strong proficiency in Microsoft Office (Outlook, Word, Excel, and Power Point). Able to handle confidential information with professionalism and discretion. Willing to relocate and be based in Cairo, Egypt.<br>???? If this sounds like you, we'd love to hear from you!
Egypt - Cairo
We Are Hiring – Data Engineer Instructor <br><br>We are looking for a qualified Data Engineer Instructor to join our team.<br><br>???? Requirements:<br><br>•Previous training or teaching experience is a MUST<br>•Minimum 3+ years of hands-on experience in Data Engineering<br>•Strong communication and presentation skills<br>• Experience in DEPI are preferred.<br><br><br>NOTE:<br>-Most sessions are online. Only two sessions each month require attendance in Mansoura Governorate.<br><br>???? To Apply:<br>Send your CV via Whats App to: 01208884556
Egypt - Cairo
Our Client is a big International NGOLooking for a qualified Mechanical Engineer to join their maintenance team.<br>Please do not apply if you do not meet the criteria Thank you for understanding<br>Qualifications Bachelor's degree in Mechanical Engineering3–5 years of relevant work experience Experience in Facility Management is preferred (knowledge of mechanical systems, preventive and corrective maintenance) Previous experience in hotels is a strong advantage<br>Salary Net monthly salary: 25000