AccorHotels jobs
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Jobs Found
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
<br>
<h4>Job description</h4>
<p>We are seeking a detail-oriented and organized Learning & Development Coordinator to join our team in 6th of October City, Egypt. In this role, you will support the design, development, and delivery of training programs that enhance employee skills and foster professional growth. You will work collaboratively with various departments to identify learning needs and coordinate comprehensive training initiatives that align with organizational objectives. This position offers an excellent opportunity to make a meaningful impact on employee development while building your expertise in the learning and development field.</p>
<br>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Coordinate the planning, scheduling, and execution of training programs and workshops across the organization</li>
<li>Support the development of training materials, including presentations, handouts, and digital content</li>
<li>Manage the Learning Management System (LMS), including course uploads, user enrollment, and tracking participant progress</li>
<li>Assist in conducting training needs assessments and analyzing feedback to improve program effectiveness</li>
<li>Organize and maintain training records, documentation, and compliance files</li>
<li>Communicate with trainers, facilitators, and participants to ensure smooth program delivery</li>
<li>Support the onboarding process by coordinating new employee orientation and training activities</li>
<li>Prepare training reports and performance metrics to measure program impact and ROI</li>
<li>Collaborate with department managers to identify skill gaps and recommend targeted learning solutions</li>
<li>Maintain training schedules, calendars, and resource inventories</li>
<li>Assist in evaluating training effectiveness through surveys, assessments, and participant feedback</li>
<li>Support the development and implementation of employee development initiatives and career pathing programs</li>
</ul>
<br>
<p><strong>Qualifications:</strong></p>
<ul>
<li>2-3 years of experience in learning and development, human resources, or training coordination</li>
<li>Proficiency with Learning Management Systems (LMS) and training software platforms</li>
<li>Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously</li>
<li>Excellent written and verbal communication skills in English</li>
<li>Experience coordinating training programs and workshops</li>
<li>Familiarity with adult learning principles and instructional design concepts</li>
<li>Proficiency with Microsoft Office Suite and Google Workspace</li>
<li>Strong attention to detail and ability to maintain accurate records</li>
<li>Experience with employee onboarding and orientation processes</li>
<li>Ability to work collaboratively with cross-functional teams</li>
<li>Time management skills and ability to meet deadlines</li>
<li>Preferred: Experience with virtual training platforms and webinar tools</li>
<li>Preferred: Basic knowledge of graphic design or content creation tools</li>
<li>Preferred: Experience with training evaluation methods and assessment tools</li>
<li>Preferred: Familiarity with ADDIE model or other instructional design frameworks</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>The Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<h4>Job description</h4>
<p>To ensure that all goods received are properly supported by valid hotel purchase orders.</p>
<p>To examine both quality and quantity of goods received in coordination with related department before accepting the delivery.</p>
<p>To ensure that goods are promptly moved to store or concerned department once received.</p>
<p>To ensure that outgoing goods are properly documented and accounted for.</p>
<p>To closely monitor with purchaser all pending or partial deliveries.</p>
<p>To be responsible for recording and distributing reports as per hotel policies and procedures, such as duly signed individual receiving record, receiving report, etc.</p>
<p>To coordinate with the purchasing department in regards to delivery issues.</p>
<p>To maintain a good relationship with suppliers and other departments.</p>
<p>Log and inform your supervisor of any system problems. Suggest any improvements that could be made to improve existing systems and procedures.</p>
<p>Complete all duties, and ensure a concise hand over.</p>
<p>Follow guidelines outlined in the Accor Brand Standards Manual, Departmental Service Standards / Procedures Manual and Accor Policy Manuals.</p>
<h4>Qualifications</h4>
<ul>
<li>Bachelor of Commerce.</li>
<li>Microsoft Office skills.</li>
<li>Basic English.</li>
<li>Hotel experience.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Responsibilities</strong></p>
<p>Ready to keep things cool? Here's what you'll be doing:</p>
<p><strong>Daily operations & maintenance:</strong></p>
<ul>
<li>Keep all air-conditioning and refrigeration equipment running smoothly and looking great</li>
<li>Check major air handling units regularly to ensure they're performing brilliantly and filters are spotless</li>
<li>Perform preventive maintenance on all air handling units and refrigeration equipment according to schedule — think of it as keeping everything in tip-top shape before problems arise</li>
<li>Monitor temperatures in all refrigerated stores daily and inspect condensing units to ensure everything's functioning perfectly</li>
<li>Carry out repairs to air-conditioning and refrigeration equipment whenever needed</li>
</ul>
<p><strong>Safety, standards & environment:</strong></p>
<ul>
<li>Master all workplace safety regulations and follow them meticulously — we take health and safety seriously, and so should you</li>
<li>Maintain excellent cleanliness at your work area and leave spaces spotless after completing tasks</li>
<li>Present yourself professionally, especially when working in guest areas</li>
<li>Embrace occupational health and safety measures and actively participate in all related initiatives</li>
<li>Champion environmental responsibility by minimising waste, reducing chemical usage, and supporting our sustainability efforts</li>
<li>Contribute to energy-saving initiatives and help implement decisions that reduce our facility's environmental footprint</li>
<li>Handle chemicals safely and responsibly, following all legal requirements</li>
<li>Support our quality management systems and help us maintain the highest standards</li>
</ul>
<p><strong>Team contribution:</strong></p>
<ul>
<li>Pitch in with any additional work required by the Technical Service Department</li>
<li>Take on any other duties assigned by managers and hotel management to support our team's success</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Education:</strong> Technical high school diploma or vocational qualification</p>
<p><strong>Experience:</strong> Minimum 2 years of practical experience in air-conditioning and refrigeration maintenance</p>
<p><strong>Computer literacy:</strong> Required</p>
<p><strong>Skills & training:</strong> Proficiency with standard tools and equipment specific to HVAC systems. Relevant certification (apprenticeship or semi-skilled certification) preferred. Strong technical knowledge of maintenance methods, techniques, and processes required.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Responsible for carrying out all of the tasks related to the hotel’s Garden Department, both inside and outside of the facility.<br>
In line with the Garden Supervisor’s instructions, organise the facility’s indoor and outdoor landscaping, and care for the grass and all types of plants according to the proper techniques (pesticide and fertiliser application and irrigation).<br>
Carry out the work in the greenhouses.<br>
Cut grass and water the garden, and apply fertilisers and pesticides.<br>
Care for the indoor plants.<br>
Ensure maintenance of the equipment.<br>
Maintain good relationships with employees in the department and other departments.<br>
Perform the tasks in the best possible manner.<br>
Carry out all responsibilities related to the quality management systems implemented at the facilities.<br>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a primary school diploma.<br>
<strong>Experience:</strong> Can learn the job with a few hours of experience and reach the expected level in a few days.<br>
<strong>Foreign language:</strong> Not required.<br>
<strong>Courses and training:</strong> Not required.<br>
<strong>Computer literacy:</strong> Not required.<br>
<strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We're looking for an Assistant Director of Learning and Development to join our organization in Cairo, Egypt. In this role, you will play a key part in designing, developing, and implementing comprehensive learning and development programs that drive employee growth and organizational success. You will work collaboratively across departments to identify training needs, deliver impactful learning solutions, and foster a culture of continuous development. The ideal candidate will be professional, organized, and innovative—bringing both strategic vision and hands-on expertise to advance our L&D initiatives.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Design, develop, and deliver engaging training programs and learning initiatives that address organizational and individual development needs</li>
<li>Conduct comprehensive training needs assessments by collaborating with department heads and stakeholders to identify skill gaps and learning priorities</li>
<li>Manage end-to-end L&D projects, including planning, budgeting, scheduling, and resource allocation</li>
<li>Evaluate the effectiveness of training programs through assessments, feedback analysis, and performance metrics to ensure continuous improvement</li>
<li>Administer and optimize the learning management system (LMS), including course uploads, user management, and reporting</li>
<li>Support employee onboarding programs and career development pathways to enhance retention and engagement</li>
<li>Mentor and provide guidance to junior L&D team members, fostering professional growth within the department</li>
<li>Stay current with industry trends, best practices, and emerging technologies in learning and development</li>
<li>Maintain detailed training records, documentation, and compliance reports as required</li>
<li>Collaborate with cross-functional teams to customize learning solutions that align with organizational goals and culture</li>
</ul>
<p><strong>Qualifications:</strong></p>
<ul>
<li>Minimum 5 years of professional experience in learning and development, training, or related organizational development roles</li>
<li>Proven expertise in instructional design and training program development</li>
<li>Strong proficiency with learning management systems (LMS) and training delivery platforms</li>
<li>Demonstrated project management skills with the ability to manage multiple initiatives simultaneously</li>
<li>Excellent time management and organizational abilities</li>
<li>Strong communication and presentation skills, with the ability to engage diverse audiences</li>
<li>Analytical mindset with proficiency in evaluating training effectiveness and interpreting data</li>
<li>Problem-solving abilities and creative thinking to develop innovative learning solutions</li>
<li>Proficiency in adult learning principles and training methodologies</li>
<li>Experience with virtual, hybrid, and in-person training delivery methods</li>
<li>Knowledge of performance management and talent development systems</li>
<li>Familiarity with customizing training content for diverse learner populations</li>
<li>Ability to work effectively in a collaborative, multicultural environment</li>
<li>Strong interpersonal skills and a motivational approach to employee development</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet.</li>
<li>We recognize and celebrate our team and individual success.</li>
</ul>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>
The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong></p>
<ul>
<li>Constant standing and walking throughout shift.</li>
<li>Occasional ascending or descending ladders, stairs and ramps.</li>
</ul>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p>Greet guests warmly and professionally, offering them a personalized dining experience based on the restaurant’s specialty or theme (e.g., fine dining, molecular gastronomy, seafood, vegan cuisine, wine-focused menus, etc.).</p>
<p>Engage with guests to understand their preferences and provide tailored menu recommendations, including specialty dishes, drinks, and wine or beverage pairings.</p>
<p>Answer detailed questions about the menu, ingredients, preparation methods, dietary restrictions, and allergens with expertise.</p>
<p>Provide a high level of service, ensuring guests feel valued and their dining experience is exceptional from start to finish.</p>
<p>Ensure that guests are comfortable, checking on their satisfaction throughout their meal, and addressing any concerns promptly and professionally.</p>
<p>Possess in-depth knowledge of the restaurant's specialized menu, including preparation methods, unique ingredients, and the story behind certain dishes or beverages.</p>
<p>Be able to recommend wine, cocktail, or non-alcoholic drink pairings based on the menu items, or offer advice on specific dietary needs (e.g., gluten-free, vegan, low-sodium).</p>
<p>Keep updated with any seasonal menu changes, new specialty dishes, or drinks, and communicate these to guests.</p>
<p>Explain the preparation or presentation of unique dishes and beverages, sharing insights to enhance the dining experience.</p>
<p>Take accurate orders from guests and enter them into the POS system with precision, ensuring the kitchen and bar are aware of any special requests or dietary restrictions.</p>
<p>Serve food and beverages in a professional and efficient manner, maintaining attention to detail and ensuring the presentation aligns with the restaurant’s standards.</p>
<p>Coordinate with kitchen team to ensure that orders are prepared according to the guests' preferences and delivered in a timely manner.</p>
<h4>Qualifications</h4>
<h4>Abilities, key competencies, skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong><br>
Positive orientation<br>
Operational decision making<br>
Self-development & management</p>
<p><strong>Leading others</strong><br>
Developing an empowered team<br>
Leading an engaged and diverse team<br>
Communication</p>
<p><strong>Leading the business</strong><br>
Advocating guest passion<br>
Business planning and analysis<br>
Business improvement and change</p>
<h4>Experience, certificates, education</h4>
<p>Proven experience as a waiter or waitress, with prior experience in a specialty restaurant or similar environment.</p>
<p>Deep knowledge of the restaurant’s specialized menu, including a detailed understanding of ingredients, preparation methods, or drink pairings.</p>
<p>Strong communication and interpersonal skills, with the ability to engage and assist guests with confidence and professionalism.</p>
<p>Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience.</p>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<p>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</p>
<p>The ability to challenge the norm and work in an environment that is both creative and rewarding.</p>
<p>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</p>
<p>A competitive package and plenty of development opportunities.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking a skilled and enthusiastic bartender to join our team in Cairo, Egypt. As a bartender, you will be responsible for creating an exceptional drinking experience for our customers by mixing and serving high-quality beverages, providing excellent customer service, and maintaining a clean and organized bar area.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Welcome customers warmly and provide friendly, professional service throughout their visit</li>
<li>Take drink orders, make recommendations, and inform customers about new beverages and specials</li>
<li>Mix and prepare a wide variety of alcoholic and non-alcoholic drinks with precision and creativity</li>
<li>Verify customers' age by checking identification to ensure compliance with local liquor laws</li>
<li>Manage cash, credit, and debit card transactions accurately, ensuring proper change is given</li>
<li>Maintain a clean and organized bar area, including washing glasses, utensils, and equipment</li>
<li>Monitor inventory levels and communicate restocking needs to management</li>
<li>Develop new cocktail recipes to keep the drink menu fresh and exciting</li>
<li>Adhere to all food safety, hygiene, and quality regulations</li>
<li>Collaborate with other staff members to ensure smooth service and customer satisfaction</li>
<li>Handle customer concerns or complaints professionally and efficiently</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience as a bartender or in a similar role</li>
<li>Extensive knowledge of drink recipes, mixing techniques, and bar operations</li>
<li>Understanding of local liquor laws and commitment to responsible alcohol service</li>
<li>Excellent customer service skills with a friendly and professional demeanor</li>
<li>Strong interpersonal and communication abilities</li>
<li>Exceptional multitasking and time management skills</li>
<li>Detail-oriented with the ability to work efficiently in a fast-paced environment</li>
<li>Physical stamina to stand for extended periods and lift moderate weights</li>
<li>Flexibility to work various shifts, including evenings, weekends, and holidays</li>
<li>Positive attitude and ability to work well in a team</li>
<li>Creativity in developing new drink recipes and presentations</li>
<li>Knowledge of health and safety regulations in a bar setting</li>
<li>Proficiency in English; knowledge of other languages is a plus</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet</li>
<li>We recognize and celebrate our team and individual success</li>
</ul>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>
The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong></p>
<ul>
<li>Constant standing and walking throughout shift</li>
<li>Frequent lifting and carrying up to 30 lbs</li>
<li>Occasional kneeling, pushing, pulling, lifting</li>
<li>Occasional ascending or descending ladders, stairs and ramps</li>
</ul>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p>
<p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p>
<p>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow up on the matter.</p>
<p>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p>
<p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p>
<p>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p>
<p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and send them to all of the department managers.</p>
<p>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization.</p>
<p>Work in coordination with all departments and ensure the flow of necessary information.</p>
<p>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p>
<p>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p>
<p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p>
<p>Walk agency representatives and potential guests around the facility.</p>
<p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p>
<p>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</p>
<p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p>
<p>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p>
<p>Support hotel sales. Is authorised to sell charged services.</p>
<p>Take part in the Emergency Response Teams.</p>
<p>Keep any items that guests lose in the facility or forget in their room when checking out.</p>
<p>Deliver any lost and found to guests still at the hotel or send them by mail.</p>
<p>Respond to guest inquiry forms and all written suggestions, complaints etc.</p>
<p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p>
<p>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p>
<p>Take part in training programs and departmental internal communication meetings.</p>
<p>Due to being in direct contact with guests, must always look clean, neat and fresh.</p>
<p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p>
<p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p>
<p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school diploma.</p>
<p><strong>Experience:</strong> At least 2 years of experience in the industry.</p>
<p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p>
<p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p>
<p><strong>Computer literacy:</strong> MS Office applications, Front Office programs (Fidelio, Opera etc.).</p>
<p><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking a detail-oriented and professional Front Desk, Rooms Controller to join our hospitality team in Cairo, Egypt. In this role, you will be the backbone of our front desk operations, managing room inventory, coordinating guest services, and ensuring seamless check-in and check-out experiences. You will work collaboratively with housekeeping, maintenance, and management teams to optimize room availability and maintain exceptional guest satisfaction. This position requires someone who is organized, efficient, and committed to delivering outstanding customer service in a fast-paced hotel environment.</p>
<ul>
<li>Manage front desk operations, including guest check-in, check-out, and room assignments</li>
<li>Monitor room inventory and occupancy status using hotel management systems</li>
<li>Coordinate with housekeeping and maintenance teams to ensure room readiness and maintenance schedules</li>
<li>Process and manage reservations, modifications, and cancellations accurately</li>
<li>Address guest inquiries and resolve room-related issues promptly and professionally</li>
<li>Maintain accurate administrative records and documentation related to room assignments and guest information</li>
<li>Communicate effectively with guests regarding room availability, amenities, and hotel services</li>
<li>Ensure compliance with hotel policies and procedures regarding room management and guest services</li>
<li>Assist with special requests and coordinate additional services for guests</li>
<li>Support the front desk team during peak hours and busy periods</li>
<li>Generate reports on room occupancy, maintenance issues, and operational metrics</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>2+ years of experience in front desk operations or hotel management</li>
<li>Proficiency with hotel management systems and room management software</li>
<li>Strong organizational and time management skills</li>
<li>Excellent interpersonal and communication skills</li>
<li>Ability to multitask and prioritize in a fast-paced environment</li>
<li>Problem-solving abilities and attention to detail</li>
<li>Professional demeanor and customer-focused mindset</li>
<li>Ability to work collaboratively with cross-functional teams</li>
<li>Knowledge of hotel operations and guest service standards</li>
<li>Multilingual capabilities (Arabic and English required; additional languages a plus)</li>
<li>Preferred: Experience with multiple hotel management platforms</li>
<li>Preferred: Experience in conflict resolution and guest complaint management</li>
</ul>
<h4>Additional information</h4>
<p>Your team and working environment:</p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet.</li>
<li>We recognize and celebrate our team and individual success.</li>
</ul>
<p>Hotel overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.</p>
<p>The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p>Physical aspects of position (include but are not limited to):</p>
<ul>
<li>Constant standing and walking throughout shift.</li>
<li>Occasional ascending or descending ladders, stairs and ramps.</li>
</ul>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Established in 2000 in Turkey, Rixos pioneers the ‘All Inclusive, All Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p>
<h4>Job description</h4>
<p>Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in Egypt.<br>
Ensure delivery of exceptional guest experience at every stage of the guest journey.<br>
Oversee VIP guest handling, personalized services, and special guest requests.<br>
Manage and improve guest complaint handling and service recovery processes.<br>
Monitor guest satisfaction scores (e.g., surveys, online reviews) and implement improvements.<br>
Lead CRM system implementation and ensure effective use of guest data across properties.<br>
Develop guest loyalty programs and personalized engagement strategies.<br>
Ensure consistency of guest service standards across all hotel properties.<br>
Train and develop guest relations teams to deliver luxury service excellence.<br>
Analyze guest feedback trends and implement operational improvements.<br>
Collaborate with Operations, Sales, Marketing, and Revenue teams to enhance guest experience.<br>
Manage reputation management across online platforms and review channels.<br>
Develop standard operating procedures for guest relations and CRM activities.<br>
Ensure accurate guest profiling and data management for personalized service delivery.<br>
Lead initiatives to improve guest retention and repeat visitation rates.<br>
Support pre-opening projects to establish guest experience frameworks and systems.<br>
Coordinate special events, VIP arrivals, and high-profile guest stays.<br>
Ensure service recovery excellence in critical guest situations.<br>
Report guest satisfaction performance, CRM insights, and improvement actions to VP of Operations.<br>
Continuously innovate guest experience strategies to enhance brand loyalty and emotional connection with guests.</p>
<h4>Qualifications</h4>
<ul>
<li>8–15+ years of experience in guest relations, hospitality operations, or CRM management.</li>
<li>Minimum 5 years in a senior regional or multi-property guest experience leadership role.</li>
<li>Strong experience in luxury hotels or all-inclusive resort operations.</li>
<li>Proven expertise in CRM systems, guest loyalty programs, and customer experience strategies.</li>
<li>Strong understanding of service recovery, complaint management, and guest satisfaction metrics.</li>
<li>Excellent leadership, communication, and interpersonal skills.</li>
<li>Strong analytical skills for interpreting guest feedback and experience data.</li>
<li>Fluency in English; and ideally other languages.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Clean the rooms according to identified standards.</li>
<li>Sign when taking and handing back keys.</li>
<li>Start off by dusting the general area in the lobby.</li>
<li>Organise the floor trolleys and procure missing material.</li>
<li>Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).</li>
<li>Collect the empty plates, glasses, and utensils in the rooms and place them on the shelf in front of the elevator.</li>
<li>Clean the rooms assigned to him/her according to the identified standards.</li>
<li>Fill in the room status, textile report, and amenities report in the maid report.</li>
<li>Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices, or rooms and also inform the Floor Supervisors.</li>
<li>Immediately report any room discrepancies.</li>
<li>Immediately hand in all lost and found items to the Housekeeping Office.</li>
<li>Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</li>
<li>Perform all duties assigned by seniors.</li>
<li>Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. Do Not Disturb, cleaning not requested etc.).</li>
<li>Must take part in vocational trainings and sign the attendance form.</li>
<li>Be familiar with and implement the hotel’s security rules.</li>
<li>Make sure that all materials used to make up the rooms are ironed, unsoiled, intact, and proper. Otherwise, tie a knot in such items and send them to the laundry.</li>
<li>Vacuum the floor corridors and dust the dressers, objects, and paintings every morning and in the evening.</li>
<li>Regularly vacuum and mop the guest stairs.</li>
<li>Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.</li>
<li>Be clean, friendly, and hygienic.</li>
<li>Encourage colleagues to be productive by coming up with new ideas.</li>
<li>Be a member of the Emergency Response Team.</li>
<li>Be aware that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary trainings.</li>
<li>Provide minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a primary school or vocational diploma.</li>
<li><strong>Experience:</strong> Can learn the job in a few months and enhance knowledge within one year.</li>
<li><strong>Foreign language:</strong> Not expected.</li>
<li><strong>Courses and training:</strong> Not expected.</li>
<li><strong>Computer literacy:</strong> Not compulsory.</li>
<li><strong>Skills:</strong> Expected to use the devices and equipment related to the job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Must be reliable, aware of personal hygiene, in good health to perform the job, able to express him/herself well and communicate easily, presentable, eager to learn and work in this area, have a sense of responsibility, be disciplined, respectful, and friendly.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Swissotel Sharm El Sheikh all-inclusive collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms and suites featuring contemporary designs, including a unique side for adults.</p>
<p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.</p>
<p>Join our motivated and vibrant team and build your career with us.</p>
<h4>Job description</h4>
<p>Has full awareness, manages, and supervises all tasks of his/her staff.</p>
<ul>
<li>Directs work assignments of non-supervisory personnel.</li>
<li>Informs other operating departments of matters related to Butler operations.</li>
<li>Ensures all communication is carried clearly amongst the team.</li>
<li>Receives, records, and distributes various reports via the Opera system.</li>
<li>Receives, records, and always transmits guest requests and preferences accurately to the team.</li>
<li>Maintains and updates administrative data.</li>
<li>Maintains key control and track sheet.</li>
<li>Ensures that the pre-arrival preparation is under control and reports them to Assistant Head Butler / Head Butler.</li>
<li>Ensures smooth handover of daily activities to next shift.</li>
<li>Appraises appearance, discipline, and efficiency of all staff under direct supervision.</li>
<li>Maintains working area and equipment in a proper state of cleanliness and repair.</li>
<li>Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests.</li>
<li>Handles guest complaints: delegates immediately and reports to Head Butler / Assistant Head Butler.</li>
<li>Meticulously follows consumptions of guest supplies.</li>
<li>Designates department trainer, proactively identifies training needs and schedules consistent trainings in multi-aspect that build Butlers’ confidence.</li>
<li>Monitors performances and provides timely feedback for improvements.</li>
<li>Intuitively anticipates through observation and interactions guests’ needs and wants and orchestrates special occasions and celebrations.</li>
<li>Promptly answers any in-house guest calls, instant messages, and emails and communicates with respective departments in the resolution of guests’ requests.</li>
<li>Performs related duties and special projects assigned.</li>
<li>Ensures repeat guests are met and greeted by Butlers daily and profiles are updated.</li>
<li>Ensures long-staying, special attention, occasion celebrating guests are taken care of exclusively by Butlers, paying particular attention to their needs and requests.</li>
<li>Fully understands the responsibility of providing the promised service to be given, even if it means running a pantry for the needed period / crunch times.</li>
<li>Fully understands that the Butler position and the whole department constantly renews and develops itself to make sure to keep up with the trends in hospitality industry.</li>
<li>Has an awareness of all positions in the Butler service department including their job functions.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Previous customer related experience an asset</li>
<li>Must possess outstanding guest service skills and sophisticated verbal and communication skills</li>
<li>Computer literate in Microsoft Windows applications an asset</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Highly responsible and reliable</li>
<li>Ability to work well under pressure in a fast paced environment</li>
<li>Ability to work cohesively with fellow colleagues as part of a team</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking a dedicated and efficient Stewarding Attendant to join our team in Cairo, Egypt. As a Stewarding Attendant, you will play a crucial role in maintaining the cleanliness and organization of our kitchen and dining areas, ensuring a smooth operation and exceptional guest experience.</p>
<ul>
<li>Operate and maintain dishwashing machines, ensuring proper detergent levels and water temperature</li>
<li>Clean, sanitize, and organize kitchen equipment, utensils, and dining ware</li>
<li>Assist in polishing silverware and copperware as needed</li>
<li>Maintain a clean, tidy, and dry work area at all times</li>
<li>Support the kitchen team during banquet events by washing dishes and managing high-volume periods</li>
<li>Implement proper procedures for handling machinery, including wearing appropriate safety gear</li>
<li>Set up decoy systems for soiled dishes and prepare detergent solutions for cutlery soaking</li>
<li>Report any damaged or faulty equipment to the Steward Supervisor</li>
<li>Ensure compliance with sanitation and hygiene standards in all tasks</li>
<li>Collaborate with kitchen and dining staff to maintain an efficient workflow</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school diploma or equivalent (preferred)</li>
<li>Minimum 1 year of experience in a similar role, preferably in a hotel or restaurant setting</li>
<li>Proficiency in English, with good reading, writing, and oral communication skills</li>
<li>Knowledge of proper sanitation and hygiene practices in food service environments</li>
<li>Physical stamina and ability to stand for extended periods</li>
<li>Excellent attention to detail in cleaning and maintaining equipment</li>
<li>Ability to work efficiently in a fast-paced environment</li>
<li>Strong team player with a positive attitude</li>
<li>Flexibility to work various shifts, including weekends and holidays</li>
<li>Basic understanding of kitchen operations and food safety principles</li>
<li>Ability to follow instructions and adhere to standard operating procedures</li>
<li>Proficiency in additional languages is a plus</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Prepare and cook a variety of meats (beef, lamb, chicken, sausages) using traditional Brazilian churrasco techniques</li>
<li>Control cooking temperatures and fire management for optimal flavor and texture</li>
<li>Execute proper cutting, skewering, and carving of meats (e.g., picanha, ribs)</li>
<li>Carve and serve meats directly to guests in rodízio style (tableside service)</li>
<li>Maintain cleanliness, organization, and food quality standards in grill and kitchen areas</li>
<li>Monitor food freshness, consistency, and portion control to minimize waste</li>
<li>Prepare and present traditional Brazilian side dishes, marinades, and accompaniments to complement the main offerings</li>
<li>Manage inventory of meats, seasonings, and cooking supplies while maintaining cost efficiency</li>
<li>Train and supervise kitchen staff on proper churrasco techniques, food safety protocols, and service standards</li>
<li>Ensure compliance with all food safety regulations, health codes, and sanitation requirements</li>
<li>Interact professionally with guests to gather feedback, accommodate special requests, and enhance the dining experience</li>
<li>Collaborate with management to develop seasonal menus and special promotions featuring Brazilian cuisine</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience as a chef, preferably in Brazilian cuisine, churrascaria, or steakhouse environments</li>
<li>Strong knowledge of churrasco and rodízio cooking techniques and service styles</li>
<li>Demonstrated expertise in meat butchery, grilling, fire control, and temperature management</li>
<li>Ability to work effectively under pressure in a fast-paced, high-volume dining environment</li>
<li>Excellent communication and interpersonal skills with proven ability to engage guests and gather feedback</li>
<li>Knowledge of food safety standards and regulations (HACCP certification preferred)</li>
<li>Physical capability to stand for extended periods and safely operate grill equipment and tools</li>
<li>Leadership and training experience with ability to mentor kitchen staff on culinary techniques and food safety protocols</li>
<li>Proficiency in inventory management, cost control, and food waste minimization</li>
<li>Experience in menu development, recipe creation, and seasonal menu planning</li>
<li>Familiarity with Brazilian cuisine, ingredients, and traditional accompaniments and marinades</li>
<li>Proficiency in Portuguese language preferred for enhanced communication and cultural authenticity</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh airport.</p>
<h4>Job description</h4>
<ul>
<li>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.</li>
<li>When necessary, clean the rooms or floor corridors.</li>
<li>Clean all of the hotel windows.</li>
<li>Clean the carpets and mop the floors.</li>
<li>Clean and treat the marble surfaces.</li>
<li>Wipe the walls and ceilings and carry and arrange furniture.</li>
<li>Vacuum and dust the curtains.</li>
<li>Clean the chairs and carpets.</li>
<li>Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</li>
<li>Carry material that the Housekeeping Department needs from the storage house or warehouse.</li>
<li>Empty the garbage in the general areas.</li>
<li>When necessary, make up rooms.</li>
<li>Immediately hand over any lost and found items to the Housekeeping Office.</li>
<li>Immediately report any suspicious persons or packages to senior managers for security purposes.</li>
<li>Public area attendants working in the restaurants, bars, rooms, and ballrooms are responsible for vacuuming, shampooing, and window cleaning.</li>
<li>Responsible for cleaning and wiping all of the windows at the hotel.</li>
<li>Is familiar with security and protection methods.</li>
<li>Attend vocational training.</li>
<li>Is clean, friendly, and hygienic.</li>
<li>Perform all tasks assigned by seniors.</li>
<li>Take part in the Emergency Response Teams.</li>
<li>Responsible for reporting all breakdowns identified in his/her section to seniors.</li>
<li>Anticipate that all activities and purchased equipment and belongings may impact the environment; participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training.</li>
<li>Work to minimize consumption of all materials and equipment currently used (such as paper and printed materials).</li>
<li>Implement necessary warnings and departmental training to save energy inside the facility. Carry out decisions made for saving energy and assess the environmental effects and energy efficiency of purchased equipment.</li>
<li>Carry out responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects on the environment.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Perform all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: Able to learn the job within a few months and enhance knowledge within one year.</li>
<li>Foreign language: Not expected.</li>
<li>Courses and training: Not expected.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Inspect, pull, and stack cleaned items; send soiled items back for re-scrubbing and re-washing.</li>
<li>Ensure water temperature and chemical levels are appropriate to run the dishwashing machine, and complete proper documentation.</li>
<li>Ensure clean wares are stored in appropriate areas.</li>
<li>Clean the dishwashing machine, including removing trash and spraying the inside of the machine, cleaning and unclogging the spray arms and jets, cleaning the outer surfaces of the machine, and troubleshoot dishwasher malfunctions as required.</li>
<li>Work with employees working on all shifts in order to distribute duties.</li>
<li>Actively take part in all operations and ensure that operations are carried out seamlessly.</li>
<li>Monitor the buffet preparation equipment and hand them over to the buffet attendant fully functional.</li>
<li>Assist seniors and assume full responsibility of the department in their absence.</li>
<li>Control the entry, exit, and break hours of employees.</li>
<li>Control the washing cycle of the dishwasher to ensure that the proper cycle is used and correct it if necessary.</li>
<li>Handle requests placed by juniors and, when necessary, report them to seniors.</li>
<li>Control garbage collection and the garbage areas and ensure that the necessary arrangements are made.</li>
<li>Take part in the emergency response teams.</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution, and minimize harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: At least 3 years of related work experience or 1 year of work experience in a lower position and experience with applying the main principles and/or different methods.</li>
<li>Foreign language: Not required.</li>
<li>Courses and training: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to possess advanced level of knowledge of standard work routines and general kitchen rules. Expected to perform simple, specific, and standard tasks that are generally repetitive.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Inspect, pull, and stack cleaned items; send soiled items back for re-scrubbing and re-washing.</li>
<li>Ensure water temperature and chemical levels are appropriate to run the dishwashing machine, and complete proper documentation.</li>
<li>Ensure clean wares are stored in appropriate areas.</li>
<li>Clean the dishwashing machine, including removing trash and spraying the inside of the machine, cleaning and unclogging the spray arms and jets, cleaning the outer surfaces of the machine, and troubleshoot dishwasher malfunctions as required.</li>
<li>Work with employees working on all shifts in order to distribute duties.</li>
<li>Actively take part in all operations and ensure that operations are carried out seamlessly.</li>
<li>Monitor the buffet preparation equipment and hand them over to the buffet attendant fully functional.</li>
<li>Assist his/her seniors and assume the full responsibility of the department in their absence.</li>
<li>Control the entry/exit and break hours of employees.</li>
<li>Control the washing cycle of the dishwasher to ensure that the proper cycle is used and correct it, if necessary.</li>
<li>Handle requests placed by juniors and, when necessary, report them to his/her seniors.</li>
<li>Control garbage collection and the garbage areas and ensure that the necessary arrangements are made.</li>
<li>Take part in the emergency response teams.</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>Implement responsibilities to eliminate and collect waste in a proper way, reduce environmental pollution, and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school diploma.</li>
<li>Experience: At least 3 years of related work experience or 1 year of work experience in a lower position and experience with applying the main principles and/or different methods.</li>
<li>Foreign language: Not required.</li>
<li>Courses and training: Prior attendance in trainings in the related field.</li>
<li>Computer literacy: Not required.</li>
<li>Skills: Expected to possess advanced level of knowledge of standard work routines and general kitchen rules. Expected to perform simple, specific, and standard tasks that are generally repetitive.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<h4>Operational support</h4>
<ul>
<li>Coordinate daily F&B operations across restaurants, bars, room service, and banquet functions.</li>
<li>Assist in scheduling staff and monitoring staffing levels.</li>
<li>Ensure all event orders (BEOs) are properly distributed and communicated to relevant departments.</li>
<li>Monitor service standards and ensure compliance with hotel policies.</li>
</ul>
<h4>Administrative duties</h4>
<ul>
<li>Maintain F&B department records, reports, and documentation.</li>
<li>Prepare weekly/monthly performance reports (sales, labor costs, food cost).</li>
<li>Assist with inventory tracking and purchasing coordination.</li>
<li>Update menus, pricing, and POS systems as required.</li>
</ul>
<h4>Job summary</h4>
<p>The Food & Beverage Coordinator supports the daily administrative and operational functions of the Food & Beverage department. This role ensures efficient communication, coordination of events, accurate documentation, and smooth service operations across outlets, banquets, and catering services. The F&B Coordinator acts as a liaison between kitchen, service teams, purchasing, sales, and hotel management to maintain service excellence and operational efficiency.</p>
<h4>Event & banquet coordination</h4>
<ul>
<li>Coordinate with Sales and Events teams for banquet functions and group bookings.</li>
<li>Ensure event details are clearly communicated to kitchen and service teams.</li>
<li>Attend pre-function meetings and assist with event logistics.</li>
<li>Follow up on event feedback and guest satisfaction.</li>
</ul>
<h4>Financial & inventory control</h4>
<ul>
<li>Assist in monitoring food and beverage cost control.</li>
<li>Support monthly inventory counts.</li>
<li>Track supplier orders and invoices.</li>
<li>Ensure proper billing for events and outlets.</li>
</ul>
<h4>Guest & team communication</h4>
<ul>
<li>Address guest inquiries and special requests professionally.</li>
<li>Coordinate between departments to resolve operational issues.</li>
<li>Support training and onboarding of F&B team members.</li>
</ul>
<h4>Key competencies</h4>
<ul>
<li>Attention to detail</li>
<li>Time management</li>
<li>Problem-solving skills</li>
<li>Customer service orientation</li>
<li>Financial awareness</li>
<li>Team collaboration</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in Hospitality Management, Business Administration, or related field.</li>
<li>1-3 years of experience in Food & Beverage operations (hotel experience preferred).</li>
<li>Strong organizational and multitasking skills.</li>
<li>Proficiency in MS Office and POS systems.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to work flexible hours, including weekends and holidays.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<p><strong>Housekeeping coordinator</strong></p>
<p>The Housekeeping Coordinator oversees daily housekeeping operations across all guest rooms, public areas, back-of-house facilities, and special event spaces. The HK Coordinator acts as a liaison between housekeeping staff, maintenance teams, front office, sales, and hotel management to maintain service excellence, operational efficiency, and the highest standards of cleanliness and guest satisfaction.</p>
<h4>Key responsibilities:</h4>
<p><strong>Operational support</strong></p>
<ul>
<li>Coordinate daily housekeeping operations across guest rooms, public areas, banquet spaces, and back-of-house facilities.</li>
<li>Manage housekeeping staff scheduling, task assignments, and workload distribution to ensure timely room turnover and facility maintenance.</li>
<li>Monitor cleaning standards and quality assurance across all areas; conduct inspections and provide feedback to maintain brand standards.</li>
<li>Liaise between housekeeping, maintenance, front office, and hotel management to ensure seamless operations and rapid issue resolution.</li>
<li>Maintain inventory of cleaning supplies, linens, and equipment; coordinate with purchasing for timely replenishment.</li>
</ul>
<p><strong>Event & banquet coordination</strong></p>
<ul>
<li>Coordinate with sales and events teams regarding special event setups, banquet room preparations, and post-event cleaning requirements.</li>
<li>Ensure housekeeping readiness for group bookings and special functions.</li>
</ul>
<h4>Core competencies</h4>
<ul>
<li>Problem-solving skills and attention to detail.</li>
<li>Guest service orientation and commitment to excellence.</li>
<li>Operational awareness and resource management.</li>
<li>Team collaboration and staff leadership.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required qualifications:</strong></p>
<ul>
<li>High school diploma or equivalent; diploma or degree in hospitality management, business administration, or related field preferred.</li>
<li>2–4 years of experience in housekeeping operations, hotel management, or hospitality coordination.</li>
<li>Proven experience in supervisory or coordination roles within housekeeping or hotel operations.</li>
<li>Strong knowledge of cleaning standards, protocols, and best practices.</li>
<li>Excellent organizational and multitasking skills with ability to manage competing priorities.</li>
<li>Proficiency in hotel management systems and scheduling software.</li>
<li>Strong communication and interpersonal skills with ability to lead and motivate teams.</li>
</ul>
<p><strong>Preferred qualifications:</strong></p>
<ul>
<li>Certification in hospitality management or professional housekeeping standards.</li>
<li>Experience coordinating special events or banquet operations.</li>
<li>Familiarity with inventory management and procurement processes.</li>
<li>Experience with quality assurance inspections and staff training.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Scope of position</h4>
<p>The Chief Steward is responsible for leading the full stewarding operation of a large-scale, multi-outlet F&B environment. This role ensures world-class hygiene, sanitation, equipment management, and cost control in line with brand standards, regulations, and international food safety requirements.</p>
<p>This is a hands-on leadership role — visible on the floor, firm on standards and sharp on numbers.</p>
<h4>Qualifications</h4>
<ul>
<li>A minimum of 3 to 5 years' extensive experience in a comparable role within a prestigious luxury hotel or resort is imperative.</li>
<li>Comprehensive and in-depth knowledge of advanced cleaning procedures, proper chemical handling, and proficient operation of industrial dishwashing systems is essential.</li>
<li>Proven experience as Chief Steward in a large hotel or resort with high-volume F&B.</li>
<li>Strong knowledge of HACCP, food safety, hygiene, and sanitation standards.</li>
<li>Solid financial acumen: cost control, inventory control.</li>
<li>Confident leader with hands-on operational presence.</li>
<li>Fluent English required.</li>
<li>Unwavering commitment to flexibility in work schedules, including the willingness to work various shifts, evenings, weekends, and public holidays, is expected.</li>
<li>Demonstrated exceptional leadership abilities, superior organizational skills, and advanced problem-solving capabilities are crucial.</li>
<li>Exemplary communication skills and the ability to cultivate and maintain professional interpersonal relationships are paramount.</li>
<li>Proven capacity to perform effectively under high-pressure situations and thrive in a diverse, multicultural environment is necessary.</li>
</ul>
<h4>Responsibilities</h4>
<h4>Operational leadership</h4>
<ul>
<li>Lead and manage the stewarding department across all kitchens, outlets, banquets, and back-of-house areas.</li>
<li>Ensure continuous supply of clean, safe, and well-maintained equipment for all F&B operations.</li>
<li>Oversee night cleaning, deep cleaning schedules, waste management, and back-of-house organization.</li>
</ul>
<h4>Hygiene, safety & compliance</h4>
<ul>
<li>Enforce strict compliance with Vietnam food safety laws, HACCP, and Rixos hygiene standards.</li>
<li>Work closely with the Executive Chef and F&B leadership on audits and inspections.</li>
<li>Maintain high standards in food production, storage, waste handling, and chemical usage.</li>
</ul>
<h4>Cost control & asset management</h4>
<ul>
<li>Control stewarding payroll, breakages, chemical consumption, and operating expenses.</li>
<li>Manage inventories, par stocks, and equipment lifecycle (including FF&E).</li>
<li>Support budgeting, forecasting, and annual inventory exercises.</li>
</ul>
<h4>People leadership</h4>
<ul>
<li>Lead, train, and motivate stewarding team members to ensure high performance and adherence to standards.</li>
<li>Foster a positive work environment that encourages teamwork and continuous improvement.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset.</li>
<li>Prior experience working with Opera or a related system.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Fluency in English; additional languages are a plus.</li>
</ul></p><p></p>