AccorHotels jobs
459
Jobs Found
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<h4>Team supervision & leadership:</h4>
<ul>
<li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li>
<li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li>
<li>Foster a positive, engaged, and high-performing team environment.</li>
<li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li>
</ul>
<h4>Guest experience & service excellence:</h4>
<ul>
<li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li>
<li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li>
<li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li>
</ul>
<h4>Menu expertise & recommendations:</h4>
<ul>
<li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li>
<li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li>
<li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li>
</ul>
<h4>Operational efficiency:</h4>
<ul>
<li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li>
<li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li>
<li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li>
</ul>
<h4>Upselling & revenue generation:</h4>
<ul>
<li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li>
<li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li>
</ul>
<h4>Reporting & administrative duties:</h4>
<ul>
<li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li>
<li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li>
<li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li>
</ul>
<h4>Health & safety compliance:</h4>
<ul>
<li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li>
<li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li>
</ul>
<h4>Problem resolution & continuous improvement:</h4>
<ul>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
</ul>
<h4>Additional responsibilities:</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Experience/certificates/education</h4>
<ul>
<li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Strong understanding of food and beverage trends, menu development, and service excellence.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery in our fast-paced corporate setting.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</li>
<li>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</li>
<li>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</li>
<li>Perform administrative tasks including data entry, filing, document preparation, and record management</li>
<li>Coordinate with various departments to facilitate smooth office operations and information flow</li>
<li>Manage incoming and outgoing mail, packages, and deliveries with care and organization</li>
<li>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</li>
<li>Monitor visitor access and ensure security protocols are consistently followed</li>
<li>Assist with basic office maintenance, supply inventory management, and restocking as needed</li>
<li>Support other administrative staff and team members as required to meet organizational goals</li>
<li>Handle inquiries and resolve basic issues with empathy and problem-solving skills</li>
<li>Adapt to changing priorities and work flexibly in a fast-paced environment</li>
<li>Maintain confidentiality and discretion when handling sensitive information and communications</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Excellent verbal and written communication skills in both Arabic and English</li>
<li>Strong multitasking abilities and time management skills</li>
<li>Customer service orientation with a friendly, professional, and empathetic demeanor</li>
<li>Excellent organizational skills with the ability to prioritize tasks effectively</li>
<li>Ability to work in a fast-paced environment while maintaining attention to detail</li>
<li>Professional appearance and strong phone etiquette</li>
<li>Basic problem-solving abilities and resilience in handling challenging situations</li>
<li>Adaptability and willingness to learn new skills and technologies</li>
<li>Knowledge of office management systems and visitor management protocols</li>
<li>Basic computer literacy and proficiency with Microsoft Office applications</li>
<li>Ability to handle multiple communication channels simultaneously</li>
<li>Conflict resolution skills and ability to remain calm under pressure</li>
<li>Discretion and awareness of confidentiality protocols</li>
<li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li>
<li>Experience in the hospitality, corporate, or customer service industry (preferred)</li>
<li>Familiarity with appointment scheduling software and communication platforms (preferred)</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet</li>
<li>We recognize and celebrate our team and individual success</li>
</ul>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.<br>
The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong></p>
<ul>
<li>Constant standing and walking throughout shift</li>
<li>Occasional ascending or descending ladders, stairs and ramps</li>
</ul>
<p><strong>Visa requirements:</strong> Must be legally permitted to work in Egypt.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Assist management in screening CVs, conducting interviews, and selecting new candidate hires using selection tools and systems.<br>
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.<br>
Inform Human Resources management of issues related to employee relations within the division or property.<br>
Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.<br>
Assist and support management and the leadership team with handling and resolving Human Resources issues.<br>
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.<br>
Assist employees with internal and external transfer requests and procedures.<br>
Monitor and assist managers and supervisors with hiring processes and issues.<br>
Coordinate and conduct applicant reference checks, background checks, and social insurance in accordance with company procedures.<br>
Communicate to all applicants receiving a job offer the necessary documentation required to bring on the first day of employment in order to complete employment verification forms.<br>
Create and maintain new hire files and enter them into PeopleSoft.<br>
Create new employee personnel files.<br>
Assist with orientation of new employees.<br>
Maintain confidentiality and security of employee and property records, files, and information.<br>
Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicant self-identification forms, department orientation checklists).<br>
Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>
Create and type office correspondence using a computer.<br>
Create and maintain filing systems.</p>
<p>Promote environmental responsibility by participating in activities organized to protect biological diversity and sharing individual responsibilities to increase environmental knowledge and carry out necessary training.<br>
Minimize consumption of resources such as paper and printed materials.<br>
Implement necessary warnings and departmental training to save energy within the facility.<br>
Carry out decisions made for energy conservation.<br>
Evaluate the environmental impact and energy efficiency of purchased equipment.<br>
Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.<br>
Carry out all responsibilities related to quality management and food safety management systems implemented at the facilities.<br>
Perform all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: Bachelor’s degree</li>
<li>Experience: At least 1 year of related work experience</li>
<li>Foreign language: Sufficient level of English to be able to write reports according to international standards</li>
<li>Courses and training: Prior attendance in courses and seminars in the field</li>
<li>Computer literacy: MS Office applications</li>
<li>Special qualifications: Multi-tasking, time management, detail orientation, planning, and organizing</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646 m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
<br>
<h4>Job description</h4>
<p>Maintain and improve the CHAMP safety and health program, including recurrent training materials.<br>
Directly correspond with the Project Manager and Area Safety, Health & Environment Manager on all health and safety concerns.<br>
Participate in operations meetings, covering all health and safety topics, recommendations and requests.<br>
Investigate all work-related incidents/injuries to identify and verify incident origin and possible work-related hazards, develop and implement controls, and communicate lessons learned.<br>
Establish and take necessary action to correct any violation or unsafe work practices statewide.<br>
Participate in client safety meetings and programs as requested.<br>
Execute safety audits or inspections on a routine unannounced basis.<br>
Maintain and inspect all OSHA logs and files for all locations and facilities.<br>
Develop, maintain, and enforce building and campus inspections for code or OSHA violations at all program related locations and facilities.<br>
Develop, manage, and advise in the proper use of the drug/alcohol testing procedures for all program related locations and facilities.<br>
Research, review, and approve all safety training lesson plans and training materials.<br>
Coordinate with the Program Training Manager any safety training required by regulations, laws, or policies pertaining to control room and field operations.<br>
Inform and update program employees across the state of new or current safety news, trends, and information by email messages, bulletin boards, or lectures and presentations.<br>
Maintain a Safety and OSHA Standards Manual with the following policies and procedures for all locations and facilities: Emergency Action Plan, Fire Prevention Plan, Exposure Control Plan, Hazardous Communication Policy, Lockoutu2013Tagout Policy, Accident and Injury Reporting, others as identified.<br>
Perform instructor duties for employees on safety and health related topics, coordinating as necessary with the Program Training Manager. Subjects will include OSHA required topics, Red Cross First Aid and CPR, National Safety Council Defensive Driving Course.</p>
<br>
<h4>Qualifications</h4>
<p><strong>Competencies</strong></p>
<ul>
<li>Strong leadership capability with the ability to influence safety culture, drive accountability, and partner effectively with leaders at all levels of the organization.</li>
<li>Deep knowledge of environmental, health, and safety regulations, including OSHA standards, and the ability to apply them in a manufacturing environment.</li>
<li>Demonstrated skill in risk assessment, incident investigation, root cause analysis, and corrective action planning.</li>
<li>Excellent written and verbal communication skills, including the ability to present recommendations, training, and performance updates to site leadership and senior management.</li>
<li>Ability to lead cross-functional initiatives, manage multiple priorities, and work independently in a fast-paced, multi-site environment.</li>
<li>Strong analytical and problem-solving skills with the ability to interpret safety data, identify trends, and recommend practical improvements.</li>
<li>Commitment to continuous improvement, operational excellence, and building sustainable safety processes and procedures.</li>
</ul>
<p><strong>Minimum qualifications:</strong><br>
Bacheloru2019s degree in Occupational Health and Safety, Safety Engineering, Environmental Health, or a related field.<br>
Expert knowledge of federal and state OSHA standards and related environmental, health, and safety regulations.</p>
<p><strong>Preferred qualifications:</strong><br>
Recognized ASSE qualifications, OSHA 30-hour certification, and EPA, DEP, or other environmental certifications.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p><strong>1. Operational excellence & quality control</strong></p>
<ul>
<li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li>
<li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li>
<li>Coordinate seamlessly with the front desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li>
<li>Partner closely with the engineering/maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li>
</ul>
<p><strong>2. Team leadership & talent development</strong></p>
<ul>
<li>Manage, motivate, and mentor a team of supervisors, room attendants, and public area cleaners.</li>
<li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li>
<li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li>
<li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li>
</ul>
<p><strong>3. Inventory management & cost control</strong></p>
<ul>
<li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li>
<li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li>
<li>Oversee the hotel's lost & found procedures, ensuring strict documentation and safekeeping of guest property.</li>
</ul>
<p><strong>4. Guest experience</strong></p>
<ul>
<li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li>
<li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li>
</ul>
<h4>Qualifications</h4>
<p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p>
<p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p>
<p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p><strong>1. Operational excellence & quality control</strong></p>
<ul>
<li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li>
<li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li>
<li>Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li>
<li>Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li>
</ul>
<p><strong>2. Team leadership & talent development</strong></p>
<ul>
<li>Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners.</li>
<li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li>
<li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li>
<li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li>
</ul>
<p><strong>3. Inventory management & cost control</strong></p>
<ul>
<li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li>
<li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li>
<li>Oversee the hotel's Lost & Found procedures, ensuring strict documentation and safekeeping of guest property.</li>
</ul>
<p><strong>4. Guest experience</strong></p>
<ul>
<li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li>
<li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li>
</ul>
<h4>Qualifications</h4>
<p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p>
<p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p>
<p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking a dynamic and visionary F&B Marketing Manager to join our organization in Cairo, Egypt. This is a business-driving role with direct impact on food and beverage revenue and profitability. You will take full responsibility for marketing and branding all F&B outlets, ensuring strong market positioning, sustained occupancy, and revenue growth. As a key strategic leader, you will have the mandate to influence decision-making across product development, pricing, promotions, events, and brand positioning. This role offers an exciting opportunity to build and elevate a compelling F&B brand while collaborating closely with operations teams and external partners.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Develop and execute comprehensive marketing strategies for all F&B outlets, defining the unique positioning and role of each concept within the portfolio</li>
<li>Create and manage 360-degree campaigns across online and offline channels, including social media, PR, influencer partnerships, events, brand collaborations, and traditional advertising</li>
<li>Drive occupancy and revenue through strategic promotional activities, traffic generation, and seasonal campaign planning (holidays, special events, themed brunches)</li>
<li>Collaborate on pricing strategies, conversion optimization, and revenue management initiatives with F&B leadership</li>
<li>Produce compelling content and storytelling that builds a strong, cohesive F&B brand identity and communicates the emotional experience of each outlet</li>
<li>Monitor campaign performance, traffic metrics, paid online activities, and ROI; translate data insights into actionable business decisions</li>
<li>Work collaboratively with F&B management and culinary teams to influence menu storytelling, guest experience, and operational offerings</li>
<li>Manage relationships with external agencies, freelancers, and vendors to ensure quality execution and cost efficiency</li>
<li>Stay informed on gastronomy trends, local market dynamics, and competitive positioning within Cairo's F&B landscape</li>
<li>Support the development of brand guidelines, collateral materials, and visual assets that reflect premium positioning and local market preferences</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience in F&B marketing, ideally from a luxury hotel, premium restaurant group, or lifestyle marketing agency</li>
<li>Demonstrated expertise in developing and executing marketing strategies with measurable business impact on revenue and occupancy</li>
<li>Strong hands-on experience creating engaging content, managing campaigns, and building brand narratives</li>
<li>Proficiency in digital marketing channels including social media management, online advertising, and analytics platforms</li>
<li>Excellent analytical skills with the ability to monitor performance metrics, interpret data, and optimize campaigns based on insights</li>
<li>Experience managing budgets, vendor relationships, and cross-functional teams</li>
<li>Solid understanding of the F&B industry, dining experiences, and the ability to translate culinary concepts into compelling marketing messages</li>
<li>Familiarity with gastronomy trends and the luxury/premium market segment</li>
<li>Fluent, professional-level English communication skills (written and verbal)</li>
<li>Fluent Arabic language proficiency</li>
<li>Strong organizational and project management skills with the ability to manage multiple initiatives simultaneously</li>
<li>Collaborative mindset with excellent interpersonal skills and the ability to work effectively with diverse teams</li>
<li>Creative thinking and innovative approach to problem-solving and campaign development</li>
<li>Flexibility and adaptability in a fast-paced, dynamic environment</li>
<li>Knowledge of the Egyptian F&B market, local consumer behavior, and regional media landscape (preferred)</li>
<li>Experience with event marketing and experiential activations (preferred)</li>
</ul>
<h4>Additional information</h4>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>
The spectacular reception leads the way to 540 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong><br>
Constant standing and walking throughout shift.<br>
Occasional ascending or descending stairs and ramps.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Role overview</h4>
<p>We are seeking a dynamic, commercially driven and strategic Director of Sales to lead the overall sales, marketing, revenue generation and brand positioning efforts for our property. Reporting directly to the General Manager, the Director of Sales & Marketing will be responsible for developing and executing comprehensive commercial strategies that maximize revenue, market share, brand awareness and profitability across all business segments.</p>
<p>The ideal candidate is an inspiring leader with strong hospitality expertise, exceptional relationship-building skills and a passion for creating innovative sales and marketing initiatives that drive sustainable business growth.</p>
<h4>What you’ll do</h4>
<strong>Commercial strategy & revenue growth</strong><br>
<li>Develop and implement the hotel's annual sales and marketing strategy aligned with business objectives and budget targets.</li>
<li>Identify new market opportunities and revenue streams to maximize profitability.</li>
<li>Drive transient, corporate, leisure, MICE, group and wholesale business segments.</li>
<li>Collaborate closely with Revenue Management to optimize pricing, distribution and demand strategies.</li>
<li>Monitor market trends, competitor activity and industry developments to maintain competitive positioning.</li>
<li>Prepare and manage annual commercial budgets, forecasts and performance reports.</li>
<strong>Sales leadership</strong><br>
<li>Lead, coach and develop the Sales team to achieve and exceed revenue targets.</li>
<li>Establish and maintain strong relationships with key corporate accounts, travel agencies, tour operators, DMCs and strategic partners.</li>
<li>Conduct regular sales calls, client presentations and networking activities.</li>
<li>Oversee contract negotiations and account management initiatives.</li>
<li>Ensure effective prospecting and conversion strategies are in place across all market segments.</li>
<strong>Business development & partnerships</strong><br>
<li>Identify and cultivate strategic partnerships that support revenue generation and brand growth.</li>
<li>Represent the property at trade shows, industry events, sales missions and networking functions.</li>
<li>Build strong relationships within local communities, tourism boards and industry associations.</li>
<li>Support the development of unique destination experiences that align with the Mantis brand ethos.</li>
<strong>Leadership & team development</strong><br>
<li>Foster a high-performance culture focused on collaboration, accountability and continuous improvement.</li>
<li>Mentor and develop team members through coaching, training and succession planning.</li>
<li>Promote employee engagement and alignment with company values.</li>
<li>Drive cross-functional collaboration with Operations, Revenue Management and Finance teams.</li>
<h4>Qualifications</h4>
<h4>What we're looking for:</h4>
<li>Minimum 8+ years of progressive sales and marketing experience in the hospitality industry, with at least 3 years in a director-level or equivalent leadership role</li>
<li>Proven track record of developing and executing successful commercial strategies that drive revenue growth and market share expansion</li>
<li>Demonstrated expertise in managing multiple business segments including transient, corporate, leisure, MICE, and group sales</li>
<li>Strong proficiency in revenue management, pricing optimization, and demand forecasting</li>
<li>Excellent communication skills, both verbal and written, with the ability to influence and inspire at all organizational levels</li>
<li>Exceptional relationship-building and networking capabilities with corporate accounts, travel agencies, tour operators, and industry partners</li>
<li>Strategic mindset with strong analytical and problem-solving abilities</li>
<li>Proven leadership experience in building, coaching, and developing high-performing sales teams</li>
<strong>Preferred qualifications:</strong><br>
<li>Bachelor's degree in Business Administration, Hospitality Management, Marketing, or related field</li>
<li>Experience with hotel property management systems (PMS) and sales/CRM software</li>
<li>Knowledge of luxury or upscale hospitality brands</li>
<li>Experience with destination marketing and tourism board partnerships</li>
<li>Certification in hospitality sales or revenue management</li>
<h4>Key competencies:</h4>
<li>Guest-centric mindset with commitment to exceptional service standards</li>
<li>Highly responsible, reliable, and accountable in all professional endeavors</li>
<li>Solution-oriented approach to business challenges</li>
<li>Strong interpersonal and social skills with cultural awareness</li>
<li>Calm, courteous demeanor under pressure</li>
<li>Strategic thinking combined with tactical execution capabilities</li></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Gründe für Accor zu arbeiten?</p>
<p>Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen dich so, wie du bist und bei uns findest du einen Beruf und eine Marke, die zu deiner Persönlichkeit passen.</p>
<p>Wir unterstützen dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass deine Arbeit einen Sinn in deinem Leben hat und dass du auf deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst.</p>
<p>Bei Accor kannst du jedes Kapitel deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern.</p>
<p>Tu das, was du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS</p>
<h4>Job description</h4>
<p><strong>Kids Club Manager</strong></p>
<p>The Kids Club Manager is responsible for overseeing the daily operations, programming, and team management of the Kids Club. This role ensures that all children’s activities are delivered in a fun, safe, and engaging environment that aligns with the entertainment standards.</p>
<ul>
<li>Oversee the day-to-day operations of the Kids Club, ensuring cleanliness, safety, and adherence to company standards.</li>
<li>Develop, implement, and evaluate a dynamic schedule of age-appropriate activities and themed events.</li>
<li>Manage Kids Club inventory, supplies, and budget under the supervision of the Entertainment Manager.</li>
<li>Recruit, train, and supervise Kids Club team to maintain high service and safety standards.</li>
<li>Deliver exceptional customer service and create memorable experiences for children and families.</li>
<li>Communicate effectively with parents/guardians regarding their children’s participation and well-being.</li>
<li>Handle guest feedback, concerns, and incidents promptly and professionally.</li>
<li>Collaborate with the Entertainment Manager to plan and promote new and creative programs, themed events, and seasonal activities.</li>
<li>Maintain accurate records of incidents, attendance, and staff certifications.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree or diploma in Hospitality, Education, Recreation, Childcare, or related field.</li>
<li>Minimum 2 years of experience in children’s recreation, childcare, or entertainment management in similar role.</li>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Knowledge of child safety and safeguarding procedures.</li>
<li>Creative, energetic, and passionate about working with children.</li>
<li>Flexibility to work evenings, weekends, and holidays as required.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking a talented and passionate Demi Chef de Partie - Pastry to join our culinary team in Cairo, Egypt. As a key member of our pastry department, you will contribute to creating exceptional desserts and pastries that delight our guests and uphold our reputation for culinary excellence.</p>
<ul>
<li>Prepare and produce high-quality pastry items, desserts, and baked goods following standardized recipes and guidelines</li>
<li>Demonstrate creativity in developing new pastry recipes and presentations while maintaining consistency in taste and quality</li>
<li>Assist in organizing and maintaining a clean, efficient, and well-stocked pastry kitchen</li>
<li>Ensure compliance with hygiene and safety standards at all times</li>
<li>Collaborate closely with the Pastry Chef and kitchen team to ensure smooth operations and timely delivery of pastry items</li>
<li>Support and guide junior team members in pastry preparation techniques and culinary skills</li>
<li>Assist in inventory control, stock rotation, and ordering of pastry ingredients and supplies</li>
<li>Conduct regular quality checks on pastry products to uphold our standards of excellence</li>
<li>Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 1-2 years of experience in a similar position, preferably in a high-end hotel or restaurant</li>
<li>Extensive knowledge of pastry preparation, including breakfast pastries, desserts, breads, ice creams, sorbets, and decorative items</li>
<li>Strong presentation skills and meticulous attention to detail</li>
<li>Proficiency in food hygiene practices, HACCP, and ISO standards</li>
<li>Excellent organizational and time management skills</li>
<li>Ability to work efficiently under pressure in a fast-paced environment</li>
<li>Strong communication skills and proficiency in English</li>
<li>Collaborative team player with a customer-focused mindset</li>
<li>Flexibility to work different shifts as required</li>
<li>Food safety certification (preferred)</li>
</ul>
<h4>Additional information</h4>
<p><strong>Hotel overview:</strong> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>
The spectacular reception leads the way to 540 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong><br>
Constant standing and walking throughout shift.<br>
Frequent lifting and carrying up to 30 lbs.<br>
Occasional kneeling, pushing, pulling, lifting.<br>
Occasional ascending or descending ladders, stairs and ramps.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Assist management in screening CVs, conducting interviews and selecting new candidates using recruitment tools and systems.</p>
<p>Source potential candidates through different recruitment channels such as job portals, social media platforms, employee referrals and recruitment agencies.</p>
<p>Coordinate and schedule interviews between candidates and hiring managers and follow up on interview feedback.</p>
<p>Respond to questions, requests, and concerns from candidates, employees and management regarding recruitment processes and company policies.</p>
<p>Inform Human Resources management of issues related to recruitment challenges or candidate concerns within the division or property.</p>
<p>Assist and support management and the leadership team with handling and resolving recruitment and hiring issues.</p>
<p>Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.</p>
<p>Assist employees with internal and external transfer requests and procedures.</p>
<p>Monitor and assist managers/supervisors with hiring processes and recruitment issues.</p>
<p>Coordinate and conduct applicant reference checks, background checks, and social insurance procedures in accordance with company policies.</p>
<p>Communicate to all applicants receiving a job offer the necessary documentation required to bring on the first day of employment in order to complete employment verification forms.</p>
<p>Maintain recruitment files and ensure all candidate documentation is properly recorded and stored.</p>
<p>Ensure accurate maintenance of all recruitment records and files (e.g., interview documents, reference checks, evaluation forms, applicant information).</p>
<p>Maintain confidentiality and security of candidate and employee records, files, and information.</p>
<p>Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</p>
<p>Create and type office correspondence using a computer.</p>
<p>Create and maintain recruitment filing systems and databases.</p>
<p>To predict that all activities and purchased equipment may create environmental impact, participate in activities organized to protect biological diversity and share responsibilities to increase environmental awareness and provide necessary training.</p>
<p>Ensure minimum consumption of office materials and equipment currently used (paper, printing, etc.).</p>
<p>Implement necessary warnings and departmental trainings in order to save energy inside the facility and support initiatives for energy efficiency.</p>
<p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and minimize harmful environmental effects.</p>
<p>Carry out all responsibilities related to the quality management systems implemented at the facility.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> Bachelor’s degree</p>
<p><strong>Experience:</strong> At least 1 year of related work experience</p>
<p><strong>Foreign language:</strong> Sufficient level of English to be able to write reports according to international standards.</p>
<p><strong>Courses and training:</strong> Prior attendance in courses and seminars in the field.</p>
<p><strong>Computer literacy:</strong> MS Office applications.</p>
<p><strong>Special qualifications:</strong> Multi-tasking, time management, detail orientation, planning and organizing.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We're looking for an enthusiastic and skilled barista to join our team in Cairo, Egypt. In this role, you'll be the heart of our café operation, crafting exceptional coffee beverages while delivering outstanding customer service in a dynamic, fast-paced environment. You'll work collaboratively with our team to create memorable experiences for every guest who walks through our doors, while maintaining the highest standards of quality and professionalism.</p>
<ul>
<li>Prepare and serve high-quality espresso-based beverages and specialty coffee drinks with precision and consistency</li>
<li>Operate and maintain espresso machines, grinders, and other café equipment to ensure optimal performance and cleanliness</li>
<li>Provide friendly, welcoming, and efficient customer service, taking orders and addressing customer needs with empathy and professionalism</li>
<li>Maintain a clean and organized workstation, adhering to food safety and hygiene standards at all times</li>
<li>Assist in other areas of food and beverage operations as needed, demonstrating flexibility and a collaborative team spirit</li>
<li>Process transactions accurately using point-of-sale systems while managing cash and payment methods responsibly</li>
<li>Take initiative to ensure all customer interactions are positive, efficient, and leave a lasting impression</li>
<li>Work effectively during peak hours while maintaining composure and attention to detail in a high-volume environment</li>
<li>Communicate effectively with team members and management to support smooth daily operations</li>
<li>Contribute to a welcoming café atmosphere through professional grooming, presentation, and inclusive behavior toward all guests</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Genuine passion for coffee and proven barista skills with experience in a high-volume café or restaurant environment</li>
<li>Exceptional communication and interpersonal skills with a customer-focused attitude</li>
<li>Ability to work efficiently under pressure while maintaining quality standards and attention to detail</li>
<li>Flexibility to work various shifts, including early mornings, late evenings, weekends, and public holidays</li>
<li>Previous customer service or hospitality experience demonstrating dedication to service excellence</li>
<li>Proficiency with point-of-sale (POS) systems and basic cash handling</li>
<li>Strong knowledge of espresso machines, coffee equipment, and beverage preparation techniques</li>
<li>Responsible Service of Alcohol (RSA) certificate or willingness to obtain certification</li>
<li>Excellent organizational skills and ability to multitask in a fast-paced environment</li>
<li>Collaborative mindset with the ability to support team members and contribute to a positive work culture</li>
<li>High standards of personal grooming and professional presentation</li>
<li>Resilience and adaptability to handle challenging situations with a positive attitude</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
A passionate and inspired team that creates unique experiences for all they meet.<br>
We recognize and celebrate our team and individual success.</p>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.</p>
<p>The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong><br>
Constant standing and walking throughout shift.<br>
Occasional ascending or descending ladders, stairs and ramps.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>What is in it for you:</strong><br>
Employee benefit card offering discounted rates at Accor worldwide<br>
Learning programs through our academies<br>
Opportunity to develop your talent and grow within your property and across the world!<br>
Ability to make a difference through our corporate social responsibility activities, like Planet 21</p>
<p><strong>Why work for Accor?</strong><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Identify training requirements for Food Safety System and support planning and realization of trainings.</li>
<li>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</li>
<li>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</li>
<li>Within Food Safety System provide that:
<ul>
<li>Lead periodic control, monitoring, and validation processes according to related plan and procedures.</li>
<li>Lead monitoring and related control processes in order to lead the system in every point which affects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets, etc.</li>
<li>Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities, etc.</li>
<li>Take samples from foods, drinking water, potable water, surfaces which are in contact with foods, personnel hands, raw materials for microbiological and/or, in case of necessity, other laboratory analysis. Comment on analysis results appropriately.</li>
<li>Routine check of personnel hands and surfaces which touch foods with practical swabs.</li>
<li>Realize following representative samples from kitchens.</li>
<li>Give trainings to spot and grouped personnel.</li>
<li>Follow legal regulations and standards related to Food Safety System.</li>
<li>Check nonconforming products which appear within Food Safety System and report.</li>
<li>Lead continuance of process in case of any emergency case, recall, etc., within related procedures; follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere in the process in necessary situations.</li>
</ul>
</li>
<li>Meet guests directly in case of any necessary guest complaint related to Food Safety.</li>
<li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management System; provide necessary actions and information flow between each process owner.</li>
<li>Help lead relationships with auditors who come from tour operators or during external food safety audits.</li>
<li>Be available at the facility during audits realized by tour operators.</li>
<li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li>
<li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make suggestions to establish the substructure of the system, assist continuous improvement of the system.</li>
<li>Support preparation of reports and statistical data related to Food Safety.</li>
<li>Implement duties assigned by manager.</li>
<li>Refer to Quality Manager for leading all works, work together by communicating effectively and provide full and effective information flows to the group of quality system management.</li>
<li>Report diagnosis after finalizing works and analysis by making statistical data to related departments and Quality Manager.</li>
<li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is related to foods.</li>
<li>Attend seminars, conduct research to increase knowledge and experience. Continuously improve. Follow occupational publications and trends.</li>
<li>Work to improve facility image, remain memorable in guests’ minds, and provide guest satisfaction and loyalty.</li>
<li>Responsible to Quality Manager.</li>
<li>Responsible for working with all kitchens and stewarding departments in accordance with hygiene rules.</li>
<li>Cooperate with all chefs of kitchen and stewarding departments.</li>
<li>Support manager by facilitating manager’s work and providing continuous improvement.</li>
<li>Look after all operational equipment and materials and care for them.</li>
<li>Ensure appearance of uniforms, daily hygiene, and personal hygiene according to standards at all times.</li>
<li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li>
<li>Have full information about hotel services and qualities such as areas, activities, etc.</li>
<li>Inform department manager in case of any accident, problem, or suspicious situation.</li>
<li>Predict that all activities and purchased equipment and belongings may create disease for the environment; participate in all activities organized to protect biological diversity and share responsibilities. Share individual responsibilities to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects on environment and energy efficiency on purchased equipment.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly.</li>
<li>Provide safe carrying, storing, and use of chemicals in accordance with laws, controlling and reducing chemical pollution.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: 4-year bachelor's degree from veterinary or equivalent faculty.</li>
<li>Experience: At least 2 years of work experience.</li>
<li>Foreign language: Sufficient level of English to communicate effectively with guests and employees.</li>
<li>Courses and training: Have theoretical training or experience in rules and legislation within the job.</li>
<li>Computer literacy: MS Office applications.</li>
<li>Skills: Good representation, good communication skills, ability to create systems, inquisitive, leadership, problem-solving in times of crisis, handling excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, and problem-solving.</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.</p>
<h4>Job description</h4>
<p>The Kids Club Supervisor supports the Kids Club Manager in overseeing daily operations, ensuring a safe, fun, and engaging environment for children while maintaining high service standards and supervising the Kids Club team.</p>
<h4>Qualifications</h4>
<li>Education: Diploma in child care, education, or hospitality</li>
<li>Experience: 2–4 years in Kids Club or child-related role with supervisory experience</li></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<br>
<h4>Job description</h4>
<p>We are seeking an experienced and strategic Cluster Commercial Director to lead our commercial operations across the Red Sea region, based in Hurghada, Egypt. In this pivotal role, you will be responsible for driving commercial excellence, revenue growth, and operational performance across our cluster portfolio. The successful candidate will demonstrate exceptional leadership capabilities, commercial acumen, and a proven ability to deliver results in a dynamic, competitive market environment.</p>
<ul>
<li>Develop and implement comprehensive commercial strategies to drive revenue growth and market share expansion across the cluster</li>
<li>Lead, mentor, and manage high-performing commercial teams, fostering a culture of excellence, accountability, and continuous improvement</li>
<li>Manage cluster P&L responsibilities, including budgeting, forecasting, and financial performance monitoring to ensure profitability targets are achieved</li>
<li>Identify and capitalise on commercial opportunities through market analysis, competitive intelligence, and strategic partnerships</li>
<li>Build and maintain strong relationships with key stakeholders, including partners, suppliers, and internal leadership teams</li>
<li>Oversee pricing strategies, revenue optimisation, and commercial negotiations to maximise profitability</li>
<li>Monitor market trends, competitor activities, and customer behaviour to inform strategic decision-making</li>
<li>Ensure alignment of commercial objectives with organisational goals and corporate standards</li>
<li>Drive operational excellence and efficiency improvements across all commercial functions</li>
<li>Conduct regular performance reviews and provide coaching to support team development and career progression</li>
</ul>
<br>
<h4>Qualifications</h4>
<p><strong>Required skills & experience:</strong></p>
<ul>
<li>Minimum 7 years of commercial or sales leadership experience, with at least 3 years in a cluster or multi-unit management capacity</li>
<li>Proven expertise in P&L management, financial forecasting, and budget administration</li>
<li>Demonstrated success in developing and executing commercial strategies that deliver measurable revenue growth</li>
<li>Strong people management and team leadership capabilities with experience building and motivating high-performing teams</li>
<li>Excellent negotiation and stakeholder management skills</li>
<li>Strategic thinking with the ability to balance short-term objectives with long-term vision</li>
<li>Strong analytical and problem-solving abilities with commercial acumen</li>
<li>Proficiency in data analysis and performance metrics interpretation</li>
</ul>
<p><strong>Desirable skills & experience:</strong></p>
<ul>
<li>Experience within the hospitality, tourism, or leisure sectors</li>
<li>Knowledge of the Egyptian market dynamics and Red Sea region business landscape</li>
<li>Exposure to international brand management or multi-national organisations</li>
<li>Experience with digital transformation and technology-enabled commercial solutions</li>
<li>Track record of successful team expansion and organisational development</li>
<li>Familiarity with revenue management systems and commercial software platforms</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<br>
<h4>Job description</h4>
<h4>Overview</h4>
<p>We are looking for a true sales leader – someone driven by results, passionate about selling, and deeply connected to their market.</p>
<p>The Cluster Director of Sales will lead all commercial activities for both Sofitel Luxembourg properties, with one clear mission: generate revenue through proactive sales, strong client relationships, and market expertise.</p>
<p>This role is designed for a hands-on commercial profile with a strong background in corporate accounts, MICE, and event agencies, and ideally exposure to online distribution channels (OTAs / direct sales platforms such as Accor ecosystem).</p>
<br>
<h4>Key responsibilities</h4>
<strong>Sales leadership & revenue performance</strong>
<ul>
<li>Define and execute a clear, aggressive sales strategy focused on revenue generation across rooms, F&B and events</li>
<li>Personally drive new business acquisition and expand market share in the luxury segment</li>
<li>Set ambitious sales targets to your team (5 people) and ensure consistent delivery through proactive actions</li>
<li>Maintain a strong focus on conversion, pipeline management, and results</li>
</ul>
<strong>Business development & client portfolio</strong>
<p>Build, develop and maintain a high-value client portfolio:</p>
<ul>
<li>Corporate accounts</li>
<li>MICE segment</li>
<li>Event agencies</li>
<li>Key leisure and travel partners</li>
</ul>
<p>Leverage an existing network of decision-makers to generate immediate business opportunities</p>
<p>Identify and secure new accounts through active prospecting and field presence</p>
<p>Act as a key negotiator for major contracts and partnerships</p>
<strong>Market presence & networking</strong>
<ul>
<li>Represent the hotels in key industry events, trade shows and sales missions</li>
<li>Maintain strong visibility within the local and international business community</li>
<li>Develop long-term partnerships with event agencies and corporate clients</li>
<li>Stay closely connected to market dynamics and competitors</li>
</ul>
<strong>E-commerce & distribution (commercial focus)</strong>
<ul>
<li>Drive revenue through direct and indirect online channels (OTAs, brand.com)</li>
<li>Manage relationships with key online partners and optimize performance</li>
<li>Ensure strong visibility and conversion across distribution platforms</li>
</ul>
<strong>Sales performance management</strong>
<ul>
<li>Track and analyze sales performance, KPIs, and revenue figures & ensure full ownership of the sales pipeline and forecasting accuracy</li>
<li>Implement corrective actions quickly to maximize results</li>
<li>Lead by example with a strong results-driven mindset</li>
</ul>
<br>
<h4>Qualifications</h4>
<strong>What we are really looking for</strong>
<ul>
<li>A true salesperson – someone who enjoys selling, negotiating, and closing deals</li>
<li>A network-driven professional with strong connections in corporate segment / event agencies / MICE</li>
<li>A profile comfortable both in field sales & client interaction, revenue ownership and performance tracking</li>
<li>Strong commercial instinct with a clear understanding of numbers, targets, and profitability</li>
</ul>
<strong>Requirements</strong>
<ul>
<li>Minimum 5+ years in a senior sales role within hospitality (luxury segment preferred)</li>
<li>Proven track record in business development and revenue generation</li>
<li>Experience or exposure to e-commerce / online distribution channels is a plus</li>
<li>Fluency in English and French required</li>
<li>Strong understanding of the Luxembourg / European market is an advantage</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.</p>
<h4>Job description</h4>
<p><strong>Culinary excellence</strong> – master Japanese cooking techniques, knife skills, and Teppan grill artistry.<br>
Prepare premium dishes with precision, flair, and fine dining presentation standards.<br>
Work with high-quality ingredients: seafood, meats, and seasonal produce.</p>
<p><strong>Guest experience</strong> – deliver interactive cooking performances at the Teppan table.<br>
Engage guests with storytelling, cultural insights, and personalized service.<br>
Maintain a welcoming, professional demeanor to create memorable dining moments.</p>
<p>Proven experience in high-end restaurants or hotels required.<br>
Strong communication and presentation skills — blending culinary mastery with performance.</p>
<h4>Qualifications</h4>
<ul>
<li>Minimum 2–5 years experience in Teppanyaki or Asian cuisine.</li>
<li>Proven experience in a live cooking/show cooking environment.</li>
<li>Strong knife skills and grilling techniques.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong attention to detail and consistency.</li>
<li>Good English communication skills (additional languages are a plus).</li>
<li>Professional appearance and hygiene standards.</li>
<li>Team player with a positive attitude and commitment to customer service.</li>
<li>Bachelor's degree or culinary qualification (preferred).</li>
<li>Minimum one year experience as Chef de Partie in hotels or restaurants (preferred).</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Fairmont Hotels is seeking a professional and gracious hostess to join our Fairmont Gold team in Cairo, Egypt. As a hostess, you will be the first point of contact for our guests, setting the tone for their exceptional experience at our luxury property. This role requires a warm, welcoming demeanor combined with impeccable organizational skills and a commitment to delivering outstanding service in a fast-paced, upscale hospitality environment.</p>
<ul>
<li>Greet guests with genuine warmth and professionalism upon arrival, creating a positive first impression</li>
<li>Manage reservation systems and maintain accurate guest records and seating arrangements</li>
<li>Coordinate with front-of-house and kitchen staff to ensure seamless guest flow and optimal dining experiences</li>
<li>Seat guests promptly while considering special requests, accessibility needs, and dining preferences</li>
<li>Provide guests with menus, answer inquiries about dining options, and communicate wait times clearly and courteously</li>
<li>Handle guest concerns and complaints with empathy and professionalism, escalating issues when necessary</li>
<li>Maintain the host stand area in an organized and professional manner</li>
<li>Assist with special events, functions, and VIP guest services as required</li>
<li>Monitor restaurant capacity and manage waitlists efficiently during peak service periods</li>
<li>Communicate effectively with team members to support overall operational excellence</li>
<li>Uphold Fairmont Gold service standards and brand values in all guest interactions</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience as a hostess or in a similar front-of-house role in a luxury hotel or fine dining establishment</li>
<li>Exceptional interpersonal and communication skills with the ability to engage guests from diverse backgrounds</li>
<li>Strong organizational and time management abilities with the capacity to multitask in a busy environment</li>
<li>Proficiency with reservation and point-of-sale systems</li>
<li>Professional appearance and demeanor consistent with luxury hospitality standards</li>
<li>Ability to remain calm, composed, and solution-focused under pressure</li>
<li>Multilingual capabilities (preferred, particularly Arabic and English)</li>
<li>Knowledge of hospitality protocols and fine dining service standards</li>
<li>Strong problem-solving skills and guest-centric mindset</li>
<li>Flexibility to work varied shifts, including evenings, weekends, and holidays as required</li>
<li>Cultural awareness and sensitivity to international guests</li>
</ul>
<h4>Additional information</h4>
<p><strong>Hotel overview:</strong> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>
The spectacular reception leads the way to 540 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong><br>
Constant standing and walking throughout shift.<br>
Occasional ascending or descending stairs and ramps.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
<br>
<h4>Job description</h4>
<p>We are seeking an Assistant Director of People & Culture to join our organization in 6th of October City, Egypt. This is a strategic leadership position responsible for supporting the development and execution of human resources initiatives, fostering a positive organizational culture, and driving employee engagement across the company. The successful candidate will work collaboratively with senior leadership to enhance our people practices and contribute to building a thriving workplace environment.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Develop and implement human resources strategies and programs that align with organizational goals and support employee development</li>
<li>Oversee recruitment, onboarding, and talent acquisition processes to ensure we attract and retain top talent</li>
<li>Manage employee relations activities, including performance management, conflict resolution, and employee engagement initiatives</li>
<li>Design and execute organizational development programs to strengthen company culture and employee satisfaction</li>
<li>Analyze HR metrics and data to identify trends, provide insights, and recommend process improvements</li>
<li>Ensure compliance with employment laws, regulations, and company policies across all HR functions</li>
<li>Collaborate with department leaders to customize HR solutions that address specific business needs</li>
<li>Coordinate training and development programs to support employee growth and career path advancement</li>
<li>Maintain and optimize HRIS systems and HR documentation to ensure accuracy and accessibility</li>
<li>Support the Director of People & Culture in strategic planning and execution of culture-building initiatives</li>
<li>Prepare HR reports, presentations, and recommendations for senior management review</li>
</ul>
<br>
<h4>Qualifications</h4>
<ul>
<li>Minimum 5 years of progressive human resources experience in a corporate environment</li>
<li>Proven expertise in employee relations, recruitment, and talent management</li>
<li>Strong knowledge of HR compliance, employment law, and organizational policies</li>
<li>Demonstrated experience with performance management systems and processes</li>
<li>Proficiency with HRIS platforms and HR analytics tools</li>
<li>Excellent project management and organizational skills with ability to manage multiple initiatives simultaneously</li>
<li>Strong analytical abilities with experience interpreting HR data and metrics</li>
<li>Exceptional written and verbal communication skills with ability to engage diverse audiences</li>
<li>Advanced interpersonal and relationship-building skills</li>
<li>Experience in organizational development and change management</li>
<li>Knowledge of compensation, benefits, and employee wellness programs</li>
<li>Ability to work independently and collaboratively within a team environment</li>
<li>Strategic thinking with a visionary approach to culture development</li>
<li>Preferred: Background in training and development or employee engagement program design</li>
<li>Preferred: Experience in a multinational or fast-growing organization</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Team leadership & management:</strong><br>
<li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li>
<li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li>
<li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li>
<strong>Beverage expertise & innovation:</strong><br>
<li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li>
<li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li>
<li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li>
<li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li>
<strong>Guest service excellence:</strong><br>
<li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li>
<li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li>
<li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li>
<strong>Inventory & stock management:</strong><br>
<li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li>
<li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li>
<li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li>
<strong>Health & safety compliance:</strong><br>
<li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li>
<li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li>
<li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li>
<strong>Upselling & revenue generation:</strong><br>
<li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li>
<li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li>
<strong>Administration & reporting:</strong><br>
<li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li>
<li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li>
<li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li>
<strong>Training & development:</strong><br>
<li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li>
<li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li>
<strong>Special events & promotions:</strong><br>
<li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li>
<li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li>
<strong>Problem resolution & continuous improvement:</strong><br>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<strong>Abilities, key competencies, and skills</strong><br>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<strong>Experience, certificates, education</strong><br>
<li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar or restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<h4>Additional information</h4>
<p>What awaits you...</p>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li></p><p></p>