Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.

Job description

We're looking for an enthusiastic and skilled barista to join our team in Cairo, Egypt. In this role, you'll be the heart of our café operation, crafting exceptional coffee beverages while delivering outstanding customer service in a dynamic, fast-paced environment. You'll work collaboratively with our team to create memorable experiences for every guest who walks through our doors, while maintaining the highest standards of quality and professionalism.

• Prepare and serve high-quality espresso-based beverages and specialty coffee drinks with precision and consistency
• Operate and maintain espresso machines, grinders, and other café equipment to ensure optimal performance and cleanliness
• Provide friendly, welcoming, and efficient customer service, taking orders and addressing customer needs with empathy and professionalism
• Maintain a clean and organized workstation, adhering to food safety and hygiene standards at all times
• Assist in other areas of food and beverage operations as needed, demonstrating flexibility and a collaborative team spirit
• Process transactions accurately using point-of-sale systems while managing cash and payment methods responsibly
• Take initiative to ensure all customer interactions are positive, efficient, and leave a lasting impression
• Work effectively during peak hours while maintaining composure and attention to detail in a high-volume environment
• Communicate effectively with team members and management to support smooth daily operations
• Contribute to a welcoming café atmosphere through professional grooming, presentation, and inclusive behavior toward all guests

Qualifications

• Genuine passion for coffee and proven barista skills with experience in a high-volume café or restaurant environment
• Exceptional communication and interpersonal skills with a customer-focused attitude
• Ability to work efficiently under pressure while maintaining quality standards and attention to detail
• Flexibility to work various shifts, including early mornings, late evenings, weekends, and public holidays
• Previous customer service or hospitality experience demonstrating dedication to service excellence
• Proficiency with point-of-sale (POS) systems and basic cash handling
• Strong knowledge of espresso machines, coffee equipment, and beverage preparation techniques
• Responsible Service of Alcohol (RSA) certificate or willingness to obtain certification
• Excellent organizational skills and ability to multitask in a fast-paced environment
• Collaborative mindset with the ability to support team members and contribute to a positive work culture
• High standards of personal grooming and professional presentation
• Resilience and adaptability to handle challenging situations with a positive attitude

Additional information

Your team and working environment:
A passionate and inspired team that creates unique experiences for all they meet.
We recognize and celebrate our team and individual success.

Hotel overview:
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.

The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.

Physical aspects of position (include but are not limited to):
Constant standing and walking throughout shift.
Occasional ascending or descending ladders, stairs and ramps.

Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:
Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our corporate social responsibility activities, like Planet 21

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.