Jobs in Egypt
24015
Jobs Found
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
<h4>Job description</h4>
<p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p>
<ul>
<li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li>
<li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li>
<li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li>
<li>Maintain detailed guest records and documentation using property management systems</li>
<li>Assist in organizing guest activities, excursions, and special events</li>
<li>Provide cultural orientation and local information to international guests</li>
<li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li>
<li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li>
<li>Ensure compliance with company policies and hospitality standards</li>
<li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li>
<li>Perform other duties as assigned to support overall guest satisfaction objectives</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Fluent proficiency in German and French (written and verbal); English proficiency required</li>
<li>Proven experience in guest relations, customer service, or hospitality industry</li>
<li>Excellent interpersonal and communication skills</li>
<li>Strong organizational and time management abilities</li>
<li>Problem-solving mindset with the ability to handle challenging situations calmly</li>
<li>Cultural awareness and sensitivity to diverse guest backgrounds</li>
<li>Proficiency with guest management systems and Microsoft Office applications</li>
<li>Ability to multitask and work efficiently in a fast-paced environment</li>
<li>Professional demeanor with a friendly and empathetic approach</li>
<li>Flexibility to work varied shifts, including weekends and holidays as required</li>
<li>Preferred: Previous experience in a resort or hotel setting</li>
<li>Preferred: Experience with multilingual guest services</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<p>We are looking for a professional and customer-focused telecommunications agent to join our team in Sharm El-Sheikh, Egypt. In this role, you will be the primary point of contact for our customers, providing exceptional support and resolving telecommunications inquiries with efficiency and empathy. You will handle inbound and outbound calls, manage customer accounts, and ensure every interaction reflects our commitment to service excellence.</p>
<p><strong>Responsibilities:</strong><br>
<li>Answer incoming customer calls and respond to inquiries regarding telecommunications services, billing, technical issues, and account management.</li>
<li>Troubleshoot basic technical problems and provide clear, step-by-step guidance to customers.</li>
<li>Process customer requests including service activations, upgrades, cancellations, and account modifications.</li>
<li>Maintain accurate and detailed records of all customer interactions using CRM systems and ticketing platforms.</li>
<li>Identify customer needs and recommend appropriate telecommunications products and services.</li>
<li>Handle customer complaints with professionalism and work toward swift resolutions.</li>
<li>Escalate complex issues to specialized departments while keeping customers informed of progress.</li>
<li>Meet or exceed performance targets for call handling time, customer satisfaction ratings, and first-call resolution.</li>
<li>Collaborate with team members and other departments to ensure consistent service delivery.</li>
<li>Stay current with company policies, procedures, and telecommunications product offerings.</li>
</p>
<h4>Qualifications</h4>
<p><li>Proven customer service experience, preferably in a call center or telecommunications environment.</li>
<li>Excellent verbal and written communication skills in English; Arabic language proficiency is preferred.</li>
<li>Strong interpersonal and active listening skills with the ability to remain calm under pressure.</li>
<li>Proficiency with CRM software, ticketing systems, and telecommunications platforms.</li>
<li>Ability to multitask and manage multiple customer interactions simultaneously.</li>
<li>Problem-solving mindset with attention to detail and accuracy.</li>
<li>Familiarity with telecommunications products, services, and basic network concepts (preferred).</li>
<li>Ability to work flexible schedules, including evenings and weekends as needed.</li>
<li>Professional demeanor with a customer-first attitude and commitment to service excellence.</li>
<li>Typing proficiency and comfort with computer-based systems.</li>
</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<h4>Team supervision & leadership:</h4>
<ul>
<li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li>
<li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li>
<li>Foster a positive, engaged, and high-performing team environment.</li>
<li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li>
</ul>
<h4>Guest experience & service excellence:</h4>
<ul>
<li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li>
<li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li>
<li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li>
</ul>
<h4>Menu expertise & recommendations:</h4>
<ul>
<li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li>
<li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li>
<li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li>
</ul>
<h4>Operational efficiency:</h4>
<ul>
<li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li>
<li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li>
<li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li>
</ul>
<h4>Upselling & revenue generation:</h4>
<ul>
<li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li>
<li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li>
</ul>
<h4>Reporting & administrative duties:</h4>
<ul>
<li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li>
<li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li>
<li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li>
</ul>
<h4>Health & safety compliance:</h4>
<ul>
<li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li>
<li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li>
</ul>
<h4>Problem resolution & continuous improvement:</h4>
<ul>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
</ul>
<h4>Additional responsibilities:</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Experience/certificates/education</h4>
<ul>
<li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>Strong understanding of food and beverage trends, menu development, and service excellence.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<li>Language:
<ul>
<li>Excellent reading, writing and oral proficiency in English language.</li>
<li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li>
</ul>
</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery in our fast-paced corporate setting.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel</li>
<li>Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy</li>
<li>Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail</li>
<li>Perform administrative tasks including data entry, filing, document preparation, and record management</li>
<li>Coordinate with various departments to facilitate smooth office operations and information flow</li>
<li>Manage incoming and outgoing mail, packages, and deliveries with care and organization</li>
<li>Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards</li>
<li>Monitor visitor access and ensure security protocols are consistently followed</li>
<li>Assist with basic office maintenance, supply inventory management, and restocking as needed</li>
<li>Support other administrative staff and team members as required to meet organizational goals</li>
<li>Handle inquiries and resolve basic issues with empathy and problem-solving skills</li>
<li>Adapt to changing priorities and work flexibly in a fast-paced environment</li>
<li>Maintain confidentiality and discretion when handling sensitive information and communications</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Excellent verbal and written communication skills in both Arabic and English</li>
<li>Strong multitasking abilities and time management skills</li>
<li>Customer service orientation with a friendly, professional, and empathetic demeanor</li>
<li>Excellent organizational skills with the ability to prioritize tasks effectively</li>
<li>Ability to work in a fast-paced environment while maintaining attention to detail</li>
<li>Professional appearance and strong phone etiquette</li>
<li>Basic problem-solving abilities and resilience in handling challenging situations</li>
<li>Adaptability and willingness to learn new skills and technologies</li>
<li>Knowledge of office management systems and visitor management protocols</li>
<li>Basic computer literacy and proficiency with Microsoft Office applications</li>
<li>Ability to handle multiple communication channels simultaneously</li>
<li>Conflict resolution skills and ability to remain calm under pressure</li>
<li>Discretion and awareness of confidentiality protocols</li>
<li>Previous experience as a front desk agent, receptionist, or in a customer-facing role (preferred)</li>
<li>Experience in the hospitality, corporate, or customer service industry (preferred)</li>
<li>Familiarity with appointment scheduling software and communication platforms (preferred)</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<ul>
<li>A passionate and inspired team that creates unique experiences for all they meet</li>
<li>We recognize and celebrate our team and individual success</li>
</ul>
<p><strong>Hotel overview:</strong><br>
Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination that claims Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema, and 4 floors of underground parking.<br>
The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars, and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<p><strong>Physical aspects of position (include but are not limited to):</strong></p>
<ul>
<li>Constant standing and walking throughout shift</li>
<li>Occasional ascending or descending ladders, stairs and ramps</li>
</ul>
<p><strong>Visa requirements:</strong> Must be legally permitted to work in Egypt.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<h4>What is in it for you</h4>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul></p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Assist management in screening CVs, conducting interviews, and selecting new candidate hires using selection tools and systems.<br>
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.<br>
Inform Human Resources management of issues related to employee relations within the division or property.<br>
Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.<br>
Assist and support management and the leadership team with handling and resolving Human Resources issues.<br>
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.<br>
Assist employees with internal and external transfer requests and procedures.<br>
Monitor and assist managers and supervisors with hiring processes and issues.<br>
Coordinate and conduct applicant reference checks, background checks, and social insurance in accordance with company procedures.<br>
Communicate to all applicants receiving a job offer the necessary documentation required to bring on the first day of employment in order to complete employment verification forms.<br>
Create and maintain new hire files and enter them into PeopleSoft.<br>
Create new employee personnel files.<br>
Assist with orientation of new employees.<br>
Maintain confidentiality and security of employee and property records, files, and information.<br>
Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicant self-identification forms, department orientation checklists).<br>
Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>
Create and type office correspondence using a computer.<br>
Create and maintain filing systems.</p>
<p>Promote environmental responsibility by participating in activities organized to protect biological diversity and sharing individual responsibilities to increase environmental knowledge and carry out necessary training.<br>
Minimize consumption of resources such as paper and printed materials.<br>
Implement necessary warnings and departmental training to save energy within the facility.<br>
Carry out decisions made for energy conservation.<br>
Evaluate the environmental impact and energy efficiency of purchased equipment.<br>
Fulfill responsibilities to properly eliminate and collect waste, reduce environmental pollution, and minimize harmful effects on the environment.<br>
Carry out all responsibilities related to quality management and food safety management systems implemented at the facilities.<br>
Perform all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: Bachelor’s degree</li>
<li>Experience: At least 1 year of related work experience</li>
<li>Foreign language: Sufficient level of English to be able to write reports according to international standards</li>
<li>Courses and training: Prior attendance in courses and seminars in the field</li>
<li>Computer literacy: MS Office applications</li>
<li>Special qualifications: Multi-tasking, time management, detail orientation, planning, and organizing</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.</p></p><p></p>
Egypt - Cairo
<p><h4>Job description</h4>
<p><strong>Handles all the direct and indirect business operations teams across a specific region (Cairo, Upper Egypt, Delta).</strong></p>
<p>Plans and organizes workloads and staff assignments; trains, motivates, and evaluates assigned staff; reviews progress and directs changes as needed.</p>
<p>Set goals for performance for the business operations and sales team across all accounts and products.</p>
<p>Monitor the deadlines for accounts plans and vision.</p>
<p>Conducted market visits to direct sales points across dedicated regions to enhance sales quality and performance.</p>
<p>Develop, maintain, and control specifications for financial services accounts and messaging product portfolio taking customer concerns, business processes, organization, and cost into account.</p>
<p>Collaborated with sales and operations teams to set achievable performance goals and deadlines, aligning these with overall business plans and vision.</p>
<p>Organized workflow and clearly communicated team responsibilities and delegated tasks to ensure the business operations unit understood their duties.</p>
<p>Coordinated the implementation of new products across the network, IT, marketing, and sales functions.</p>
<p>Share achievements with direct manager and follow team performance day to day.</p>
<h4>Skills description</h4>
<p><strong>Educational background:</strong> Bachelor’s degree in BA, digital communications and commercial, marketing, or similar field.</p>
<p><strong>Experience:</strong></p>
<ul>
<li>4-6 years’ experience in the sales and retail roles</li>
<li>2+ years’ experience in the managerial role</li>
</ul>
<p><strong>Technical proficiency:</strong></p>
<ul>
<li>Result orientation</li>
<li>Operational awareness</li>
<li>Building networks</li>
<li>Coaching and mentoring</li>
<li>Customer centricity</li>
<li>Excellent analytical skills</li>
<li>Ability to understand how operational decisions impact the organization</li>
<li>Proficient in planning and organizing tasks and resources effectively</li>
</ul></p><p></p>
Egypt - Cairo
<p><h4>Company overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groupu2019s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Lead and oversee the landscape design function across real estate developments, ensuring the delivery of high-quality, sustainable, functional, and aesthetically appealing outdoor environments. The role is responsible for ensuring all landscape designs align with the project vision, development brief, budget requirements, operational considerations, regulatory standards, and construction objectives while maintaining design excellence and compliance throughout the project lifecycle.</p>
<h4>What you will do</h4>
<ul>
<li>Develop and prepare comprehensive landscape design scopes covering softscape, hardscape, irrigation systems, lighting coordination, site furniture, signage integration, and long-term maintenance requirements.</li>
<li>Lead the technical evaluation and selection of landscape consultants, specialist designers, contractors, and tender bidders, ensuring alignment with project objectives and quality standards.</li>
<li>Monitor and report on key landscape design performance indicators, including green area targets, planting quality, irrigation efficiency, public realm performance, accessibility, maintainability, and compliance with project and operational requirements.</li>
<li>Manage the full landscape design lifecycle from concept development through schematic design, detailed design, tender documentation, construction support, and final handover.</li>
<li>Direct and coordinate the work of landscape consultants and specialist sub-consultants to ensure timely delivery and adherence to project standards.</li>
<li>Ensure compliance with all applicable Egyptian codes, authority requirements, environmental regulations, accessibility standards, and project approval processes.</li>
<li>Collaborate closely with architecture, civil, MEP, irrigation, lighting, wayfinding, operations, and maintenance teams to deliver integrated, functional, durable, and buildable landscape solutions.</li>
<li>Support project delivery during construction by overseeing landscape-related site activities, including material and plant approvals, mock-ups, RFIs, technical reviews, site coordination, and contractor engagement as required.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>10-12+ years of experience in landscape architecture, landscape design, public realm design, or design management within real estate development, consultancy, mixed-use developments, hospitality, retail, or large-scale urban projects.</li>
<li>Proven experience leading landscape design projects across all stages, from concept design through construction and handover.</li>
<li>Strong expertise in landscape design leadership, consultant management, planting design review, and hardscape and softscape coordination.</li>
<li>Solid understanding of irrigation systems, landscape lighting coordination, public realm design, and sustainable landscape practices.</li>
<li>Experience in technical design reviews, material selection, mock-up evaluations, authority approvals, and contractor coordination.</li>
<li>Strong project management and organizational skills, with the ability to manage multiple projects and stakeholders simultaneously.</li>
<li>Excellent communication, presentation, and stakeholder management skills, with the ability to collaborate effectively across multidisciplinary teams.</li>
<li>Proficiency in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and landscape design documentation tools.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bacheloru2019s degree in landscape architecture, urban landscape design, civil engineering, or a related field.</li>
<li>Professional certifications related to landscape architecture, urban design, sustainability, or project management are considered an advantage.</li>
<li>Strong understanding of landscape design standards, authority requirements, environmental regulations, accessibility standards, and construction methodologies.</li>
<li>Demonstrated ability to lead consultants, influence stakeholders, and deliver high-quality landscape solutions aligned with project objectives.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>Strong leadership, strategic thinking, stakeholder management, communication, and influencing capabilities.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646 m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
<br>
<h4>Job description</h4>
<p>Maintain and improve the CHAMP safety and health program, including recurrent training materials.<br>
Directly correspond with the Project Manager and Area Safety, Health & Environment Manager on all health and safety concerns.<br>
Participate in operations meetings, covering all health and safety topics, recommendations and requests.<br>
Investigate all work-related incidents/injuries to identify and verify incident origin and possible work-related hazards, develop and implement controls, and communicate lessons learned.<br>
Establish and take necessary action to correct any violation or unsafe work practices statewide.<br>
Participate in client safety meetings and programs as requested.<br>
Execute safety audits or inspections on a routine unannounced basis.<br>
Maintain and inspect all OSHA logs and files for all locations and facilities.<br>
Develop, maintain, and enforce building and campus inspections for code or OSHA violations at all program related locations and facilities.<br>
Develop, manage, and advise in the proper use of the drug/alcohol testing procedures for all program related locations and facilities.<br>
Research, review, and approve all safety training lesson plans and training materials.<br>
Coordinate with the Program Training Manager any safety training required by regulations, laws, or policies pertaining to control room and field operations.<br>
Inform and update program employees across the state of new or current safety news, trends, and information by email messages, bulletin boards, or lectures and presentations.<br>
Maintain a Safety and OSHA Standards Manual with the following policies and procedures for all locations and facilities: Emergency Action Plan, Fire Prevention Plan, Exposure Control Plan, Hazardous Communication Policy, Lockoutu2013Tagout Policy, Accident and Injury Reporting, others as identified.<br>
Perform instructor duties for employees on safety and health related topics, coordinating as necessary with the Program Training Manager. Subjects will include OSHA required topics, Red Cross First Aid and CPR, National Safety Council Defensive Driving Course.</p>
<br>
<h4>Qualifications</h4>
<p><strong>Competencies</strong></p>
<ul>
<li>Strong leadership capability with the ability to influence safety culture, drive accountability, and partner effectively with leaders at all levels of the organization.</li>
<li>Deep knowledge of environmental, health, and safety regulations, including OSHA standards, and the ability to apply them in a manufacturing environment.</li>
<li>Demonstrated skill in risk assessment, incident investigation, root cause analysis, and corrective action planning.</li>
<li>Excellent written and verbal communication skills, including the ability to present recommendations, training, and performance updates to site leadership and senior management.</li>
<li>Ability to lead cross-functional initiatives, manage multiple priorities, and work independently in a fast-paced, multi-site environment.</li>
<li>Strong analytical and problem-solving skills with the ability to interpret safety data, identify trends, and recommend practical improvements.</li>
<li>Commitment to continuous improvement, operational excellence, and building sustainable safety processes and procedures.</li>
</ul>
<p><strong>Minimum qualifications:</strong><br>
Bacheloru2019s degree in Occupational Health and Safety, Safety Engineering, Environmental Health, or a related field.<br>
Expert knowledge of federal and state OSHA standards and related environmental, health, and safety regulations.</p>
<p><strong>Preferred qualifications:</strong><br>
Recognized ASSE qualifications, OSHA 30-hour certification, and EPA, DEP, or other environmental certifications.</p></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p><strong>1. Operational excellence & quality control</strong></p>
<ul>
<li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li>
<li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li>
<li>Coordinate seamlessly with the front desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li>
<li>Partner closely with the engineering/maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li>
</ul>
<p><strong>2. Team leadership & talent development</strong></p>
<ul>
<li>Manage, motivate, and mentor a team of supervisors, room attendants, and public area cleaners.</li>
<li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li>
<li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li>
<li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li>
</ul>
<p><strong>3. Inventory management & cost control</strong></p>
<ul>
<li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li>
<li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li>
<li>Oversee the hotel's lost & found procedures, ensuring strict documentation and safekeeping of guest property.</li>
</ul>
<p><strong>4. Guest experience</strong></p>
<ul>
<li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li>
<li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li>
</ul>
<h4>Qualifications</h4>
<p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p>
<p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p>
<p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p><strong>1. Operational excellence & quality control</strong></p>
<ul>
<li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li>
<li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li>
<li>Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li>
<li>Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li>
</ul>
<p><strong>2. Team leadership & talent development</strong></p>
<ul>
<li>Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners.</li>
<li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li>
<li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li>
<li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li>
</ul>
<p><strong>3. Inventory management & cost control</strong></p>
<ul>
<li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li>
<li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li>
<li>Oversee the hotel's Lost & Found procedures, ensuring strict documentation and safekeeping of guest property.</li>
</ul>
<p><strong>4. Guest experience</strong></p>
<ul>
<li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li>
<li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li>
</ul>
<h4>Qualifications</h4>
<p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p>
<p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p>
<p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
Jones Lang Lasalle (JLL)
Egypt - Cairo
<p><h4>JLL empowers you to shape a brighter way.</h4>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youu2019ve got deep experience in commercial real estate, skilled trades or technology, or youu2019re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<h4>About JLL</h4>
<p>Weu2019re JLL, a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 108,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thatu2019s why weu2019re committed to our purpose to shape the future of real estate for a better world. Weu2019re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.</p>
<p>Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and weu2019re honored to be recognized with awards for our success by organizations both globally and locally.</p>
<p>Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where weu2019re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.</p>
<p>If this job description resonates with you, we encourage you to apply even if you donu2019t meet all the requirements below. Weu2019re interested in getting to know you and what you bring to the table!</p>
<h4>Role purpose:</h4>
<p>We are currently looking for an assistant cost manager / quantity surveyor (MEP and infrastructure works).</p>
<h4>What this job involves</h4>
<ul>
<li>Undertaking cost management / quantity surveying skills and knowledge regarding pre-contract and post-contract consultancy services.</li>
<li>Excellent take-off skills required, from both an accuracy and speed perspective.</li>
<li>Preparation of budget / pre-contract cost estimates and various stagesu2019 cost plans as required.</li>
<li>Preparation and formulation of bills of quantities as per the standard formats.</li>
<li>Preparation of pre-tender cost estimates.</li>
<li>Preparation of tender evaluation reports.</li>
<li>Reviewing and negotiating prices with contractors.</li>
<li>Reviewing payment valuations.</li>
<li>Managing the projectu2019s change control of all additional works as required.</li>
<li>Participating in the cost reporting process of the project and preparing budgets vs actual cost reconciliation reports.</li>
<li>Preparing and reviewing measurement tasks as required using CostX or equivalent software tools.</li>
<li>Preparing cash flow forecasts for the project in all stages.</li>
<li>Attending commercial meetings as required with all the stakeholders of the project.</li>
<li>Preparing final accounts and contributing to contractorsu2019 negotiations and agreements.</li>
<li>Represent the company in a professional and diligent manner.</li>
</ul>
<h4>Desired skills and experience for this role</h4>
<ul>
<li>Hardworking, proactive individual with a strong desire to learn and progress with an eye for detail and a passion for high standards.</li>
<li>3-5 years of experience in the real estate sector.</li>
<li>Excellent pre and post contract technical cost and commercial management skills.</li>
<li>Articulate in written and oral communication.</li>
<li>Excellent prioritization and self-management skills and ability to work in a high-pressure environment.</li>
</ul>
<h4>Key competencies</h4>
<ul>
<li>Strong knowledge and track record in the application of IT based solutions.</li>
<li>Software skills required in AutoCAD and Microsoft Office.</li>
<li>Software skills in cost estimation and quantity surveying software like CostX, Plan Swift, Bluebeam or Candy would be advantageous.</li>
<li>Degree in related subject (BSc Quantity Surveying, Construction Management, Civil, Architectural, Electrical, Mechanical or equivalent).</li>
<li>Experience preferably in construction, fit-out and/or renovation projects.</li>
<li>Experience preferably in the Middle East but not essential.</li>
</ul>
<h4>What you can expect from us</h4>
<p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.</p>
<p>Our total rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.</p>
<p>We canu2019t wait to see where your ambitions take you at JLL. Apply today!</p>
<h4>Location:</h4>
<p>On-site u2013 Cairo, Egypt</p>
<p>If this job description resonates with you, we encourage you to apply even if you donu2019t meet all of the requirements. Weu2019re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p></p><p></p>
Egypt - Egypt
<p><h4>Key responsibilities:</h4>
<ul>
<li>Provide administrative support to the production manager and production team.</li>
<li>Coordinate and communicate effectively with procurement and warehouse to support production operations.</li>
<li>Perform other administrative duties assigned by management.</li>
<li>Manage emails and internal communications related to production activities.</li>
<li>Create and process purchase requisitions for production-related materials and services.</li>
</ul></p><p></p>
Egypt - Cairo
<p><h4>Job description</h4>
<p>You are about to apply for a certified top employer 2026. Raya Smart Buildings - Raya Holding subsidiary - is hiring for its workspace management company - Edge Innovation Center - senior community account manager in East Cairo (New Cairo) with the following requirements.</p>
<h4>Job purpose</h4>
<p>The position is responsible for managing the day-to-day operations and customer experience of the assigned center. The role ensures smooth branch operations, high member satisfaction, workspace readiness, and sustained occupancy while creating a professional and engaging community environment. The position acts as the main point of contact for members, visitors, and partners and plays a key role in maintaining operational excellence and a positive customer journey.</p>
<h4>Key duties & responsibilities:</h4>
<li>Oversee day-to-day center operations, ensuring smooth delivery of services, compliance with company standards, and uninterrupted business continuity.</li>
<li>Sustain branch revenue, occupancy, and profitability targets through workspace hospitable level of services.</li>
<li>Maintain high customer satisfaction and retention levels by proactively managing client relationships, resolving escalations, and delivering an exceptional member experience.</li>
<li>Manage, coach, and develop branch employees, fostering a customer-centric, performance-driven culture aligned with Raya values.</li>
<li>Monitor center expenses, ensure cost efficiency, manage budgets, and identify opportunities to improve profitability and operational effectiveness.</li>
<li>Coordinate with facility management, IT, housekeeping, security, and vendors to maintain a safe, professional, and productive workplace environment.</li>
<li>Ensure adherence to company policies, health and safety requirements, contractual obligations, and regulatory requirements.</li>
<li>Analyze center performance indicators, customer feedback, market trends, and competitive activities, providing recommendations to improve business results.</li>
<h4>Skills description</h4>
<h4>Technical skills</h4>
<li>Workspace operations management.</li>
<li>Customer service and complaint handling.</li>
<li>Event and meeting room management.</li>
<li>Reporting and KPI tracking.</li>
<li>Microsoft Office (Excel, PowerPoint, Outlook).</li>
<li>CRM and booking systems knowledge.</li>
<li>Basic facilities and vendor coordination.</li>
<li>Health and safety compliance awareness.</li>
<h4>Interpersonal skills</h4>
<li>Result orientation.</li>
<li>Advanced hospitality skills.</li>
<li>People management skills.</li></p><p></p>
Egypt - &#1575;&#1604;&#1580;&#1610;&#1586;&#1577;
<p><h4>Job description</h4>
<ul>
<li><strong>Identifies, assesses, and monitors operational risks</strong> across all business units to ensure potential threats are proactively managed and mitigated.</li>
<li><strong>Maintains and enhances the Operational Risk Management Framework (ORMF)</strong> to provide a robust and consistent structure for risk governance across the organization.</li>
<li><strong>Oversees the execution of Risk Control Self-Assessments (RCSA), Key Risk Indicators (KRIs), and operational loss reporting</strong> to maintain high data integrity and risk visibility.</li>
<li><strong>Investigates operational incidents and performs root cause analysis</strong> to track remediation efforts and prevent future recurrences.</li>
<li><strong>Ensures full compliance with internal policies and regulatory requirements</strong> to safeguard the company against legal and financial penalties.</li>
<li><strong>Provides expert risk advisory for new product launches and process changes</strong> to ensure all emerging risks are identified prior to implementation.</li>
<li><strong>Collaborates with Internal Audit, Compliance, and various business units</strong> to strengthen the internal control environment and align risk strategies.</li>
<li><strong>Prepares and presents comprehensive risk reports</strong> for senior management and committees to facilitate informed, data-driven decision-making.</li>
<li><strong>Promotes organizational risk awareness and supports team development</strong> through training and coaching to foster a strong risk-centric culture.</li>
</ul>
<h4>Skills description</h4>
<p><strong>What will you need?</strong></p>
<ul>
<li><strong>Educational background:</strong> Bachelor's degree in Accounting, Finance, Business Administration or relevant discipline.</li>
<li><strong>Experience:</strong> 1-2 years of experience.</li>
<li><strong>Technical proficiency:</strong></li>
<ul>
<li>Ownership</li>
<li>Functional skills</li>
<li>Ideas presentation and taking initiative</li>
<li>Continuous learning</li>
<li>Customer centricity</li>
<li>Strong knowledge of Operational Risk Management Frameworks (ORMF) and RCSA methodologies</li>
<li>Experience with Key Risk Indicators (KRIs) and risk reporting dashboards</li>
<li>Incident and loss event analysis with root cause identification</li>
<li>Understanding of internal controls and process risk mapping</li>
<li>Familiarity with regulatory requirements and compliance standards</li>
<li>Proficiency in data analysis (Excel, dashboards, basic BI tools like Power BI)</li>
</ul>
</ul></p><p></p>
Egypt - &#1575;&#1604;&#1580;&#1610;&#1586;&#1577;
<p><h4>Job description</h4>
<p><strong>•</strong> Participates in the yearly objectives-setting meeting to discuss and develop the HR and operations directions, strategies, and targets.<br>
<strong>•</strong> Responsible for manpower planning regarding all operations recruitment.<br>
<strong>•</strong> Responsible for all exit interview collection, validation, and creating the right corrective action regarding turnover and attraction analysis.<br>
<strong>•</strong> Managing all sites visits and area meetings for offsite/offline, handling any related conflicts according to business need.<br>
<strong>•</strong> Ensure cascading any updates or changes from top management to middle management.<br>
<strong>•</strong> Develop and maintain positive relationships with employees at all levels.</p>
<h4>Skills description</h4>
<p><strong>• Educational background:</strong><br>
??o University graduate from any discipline (business, marketing, data sciences, or related field).</p>
<p><strong>• Experience:</strong><br>
??o 1-2 years of experience in the human resources field.</p>
<p><strong>• Technical proficiency:</strong><br>
??o Excellent communication skills.<br>
??o Excellent analytical skills.<br>
??o Excellent understanding of the different job descriptions.<br>
??o Excellent understanding of the fintech industry.<br>
??o Excellent understanding of all HR practices.<br>
??o Profound ability to perform high quality staff work with attention to detail.</p></p><p></p>
Egypt - &#1575;&#1604;&#1580;&#1610;&#1586;&#1577;
<p><h4>Job description</h4>
<ul>
<li>Develop, maintain, and update MIS (Management Information System) reports for the collections and legal department to provide accurate, timely, and relevant data for senior management and operational teams.</li>
<li>Track daily, weekly, and monthly collection performance against set targets and highlight variances to enable proactive management interventions and course corrections.</li>
<li>Analyze delinquency trends, recovery rates, and portfolio health metrics to identify patterns, flag risks, and deliver data-driven recommendations that improve collection efficiency.</li>
<li>Provide actionable insights and analytical findings to department heads to support strategic decision-making, reduce overdue balances, and enhance overall collection performance.</li>
<li>Automate and streamline data collection and reporting processes by leveraging available tools and collaborating with IT to minimize manual effort and improve data reliability.</li>
<li>Prepare and distribute operational dashboards and performance scorecards on a regular basis to ensure all stakeholders have clear and up-to-date visibility into KPIs.</li>
<li>Coordinate with IT and data teams to ensure data accuracy, availability, and integrity across all reporting systems and sources.</li>
<li>Generate ad-hoc reports and in-depth analysis for management upon request to support specific business decisions and operational reviews.</li>
<li>Apply reporting controls and maintain supporting documentation across all MIS outputs to ensure compliance with company policies and regulatory requirements.</li>
</ul>
<h4>Skills description</h4>
<ul>
<li><strong>Educational background:</strong> Bachelor's degree in business administration, information systems, finance, or a related field.</li>
<li><strong>Experience:</strong>
<ul>
<li>4-6 years in similar MIS, reporting, or data analysis role.</li>
<li>1-2 years leadership experience would be preferred.</li>
</ul>
</li>
<li><strong>Technical proficiency:</strong>
<ul>
<li>Result orientation</li>
<li>Operational awareness</li>
<li>Building networks</li>
<li>Coaching and mentoring</li>
<li>Customer centricity</li>
<li>MS Excel (advanced)</li>
<li>Power BI / Tableau</li>
<li>SQL</li>
<li>MIS and reporting systems</li>
<li>Data analysis and visualization</li>
<li>Collection systems</li>
<li>AI tools</li>
<li>Understanding of key collection and financial achievement indicators (NPL, provision, ECL, NCL, efficiency ratio, PAR)</li>
</ul>
</li>
</ul></p><p></p>
Egypt - &#1575;&#1604;&#1580;&#1610;&#1586;&#1577;
<p><h4>Job description</h4>
<ul>
<li><strong>Supervise and monitor team operation on daily bases.</strong></li>
<li><strong>Minimize the risk by performing analysis and review of credit application to be submitted to risk manager.</strong></li>
<li><strong>Process credit application in an efficient and timely manner.</strong></li>
<li><strong>Prepare appropriate and sound recommendations to be presented to risk manager.</strong></li>
<li><strong>Assist in planning, designing, and implementing the company’s overall risk management strategy and processes.</strong></li>
<li><strong>Perform credit analysis for new schemes and products.</strong></li>
<li><strong>Assess and process non-performing cases, loans rescheduling, initiating and dropping legal actions, etc.</strong></li>
<li><strong>Participate in setting or amending credit policies, discretionary powers, and workflow.</strong></li>
<li><strong>Track deficiencies and make appropriate recommendations to mitigate said risks in order to find suitable solutions.</strong></li>
<li><strong>Undertake other tasks as requested by risk manager.</strong></li>
</ul>
<h4>Skills description</h4>
<ul>
<li><strong>Educational background:</strong> Bachelor's degree in accounting, finance, business administration, or relevant discipline.</li>
<li><strong>Experience:</strong>
<ul>
<li>Minimum 6-7 years of relevant banking and/or microfinance experience.</li>
<li>One year supervisory experience in the same position.</li>
</ul>
</li>
<li><strong>Technical proficiency:</strong>
<ul>
<li>Ability to liaise with colleagues.</li>
<li>Team player.</li>
<li>Communication skills.</li>
<li>Time management.</li>
<li>Good understanding of risk management concepts and applications.</li>
<li>Excellent skills in analyzing and evaluating statistical data.</li>
<li>Awareness of company’s policy.</li>
<li>Good analytical and reporting skills.</li>
<li>Planning and organizing.</li>
<li>Problem-solving.</li>
</ul>
</li>
</ul></p><p></p>
Egypt - &#1575;&#1604;&#1580;&#1610;&#1586;&#1577;
<p><h4>Job description</h4>
<ul>
<li>Ensure a smooth and complete handover of newly acquired merchants to the RTL team, maintaining merchant satisfaction and continuity of service</li>
<li>Distribute POS devices to new target locations based on company’s strategic priorities and market requirements</li>
<li>Achieve monthly targets for the distribution of new POS devices in line with company policies and objectives to support revenue growth</li>
<li>Take full accountability for POS devices from receipt at the company warehouse through to successful delivery to the merchant, ensuring completion of all required documentation and contracts</li>
<li>Adhere to company policies during all customer interactions, maintaining a professional appearance and respectful behavior while conducting fieldwork</li>
<li>Proactively identify new potential outlets to expand the company’s POS network and market presence</li>
<li>Ensure merchants consistently receive high quality service to support satisfaction and long-term loyalty</li>
<li>Supervise and support field staff in the distribution and installation of POS devices, ensuring compliance with operational standards and timelines</li>
<li>Monitor team performance and provide regular feedback, coaching, and training to drive productivity and maintain high service quality</li>
<li>Coordinate with cross-functional teams (e.g., Sales, Logistics, and Customer Support) to resolve issues, streamline handover processes, and ensure merchant satisfaction</li>
<li>Analyze distribution data and field performance metrics to identify areas for improvement and implement corrective actions as needed</li>
<li>Acquire new leads initially coming from Business Finance Business unit</li>
</ul>
<h4>Skills description</h4>
<ul>
<li><strong>Educational background:</strong> Minimum of a high school diploma or equivalent intermediate education level</li>
<li><strong>Experience:</strong>
<ul>
<li>5-6 years of experience in the same field</li>
<li>1 year of experience in a leadership role</li>
</ul>
</li>
<li><strong>Technical proficiency:</strong>
<ul>
<li>Ownership</li>
<li>Functional skills</li>
<li>Ideas presentation and taking initiative</li>
<li>Continuous learning</li>
<li>Customer centricity</li>
<li>Strong organizational and time management skills</li>
<li>Effective communication and negotiation abilities</li>
</ul>
</li>
</ul></p><p></p>
Egypt - &#1575;&#1604;&#1580;&#1610;&#1586;&#1577;
<p><h4>Job description</h4>
<ul>
<li>Supervise and monitor team operation on daily bases.</li>
<li>Minimize the risk by performing analysis and review of credit application to be submitted to risk manager.</li>
<li>Process credit application in an efficient and timely manner.</li>
<li>Prepare appropriate and sound recommendations to be presented to risk manager.</li>
<li>Assist in planning, designing and implementing the company’s overall risk management strategy and processes.</li>
<li>Perform credit analysis for new schemes and products.</li>
<li>Assess and process non-performing cases, loans rescheduling, initiating and dropping legal actions, etc.</li>
<li>Participate in setting or amending credit policies, discretionary powers and workflow.</li>
<li>Track deficiencies and make appropriate recommendations to mitigate said risks in order to find suitable solutions.</li>
<li>Undertake other tasks as requested by risk manager.</li>
</ul>
<h4>Skills description</h4>
<ul>
<li><strong>Educational background:</strong> Bachelor's degree in accounting, finance, business administration or relevant discipline.</li>
<li><strong>Experience:</strong>
<ul>
<li>Minimum 6-7 years of relevant banking and/or microfinance experience.</li>
<li>2-3 years management experience in the same position.</li>
</ul>
</li>
<li><strong>Technical proficiency:</strong>
<ul>
<li>Ability to liaise with colleagues.</li>
<li>Team player.</li>
<li>Communication skills.</li>
<li>Time management.</li>
<li>Good understanding of risk management concepts and applications.</li>
<li>Excellent skills in analyzing and evaluating statistical data.</li>
<li>Awareness of company’s policy.</li>
<li>Good analytical and reporting skills.</li>
<li>Planning and organizing.</li>
<li>Problem-solving.</li>
</ul>
</li>
</ul></p><p></p>
Egypt - &#1575;&#1604;&#1580;&#1610;&#1586;&#1577;
<p><h4>Job description</h4>
<p><strong>Identifies, assesses, and monitors operational risks across all business units to ensure potential threats are proactively managed and mitigated.</strong><br>
Maintains and enhances the Operational Risk Management Framework (ORMF) to provide a robust and consistent structure for risk governance across the organization.<br>
Oversees the execution of Risk Control Self-Assessments (RCSA), Key Risk Indicators (KRIs), and operational loss reporting to maintain high data integrity and risk visibility.<br>
Investigates operational incidents and performs root cause analysis to track remediation efforts and prevent future recurrences.<br>
Ensures full compliance with internal policies and regulatory requirements to safeguard the company against legal and financial penalties.<br>
Provides expert risk advisory for new product launches and process changes to ensure all emerging risks are identified prior to implementation.<br>
Collaborates with Internal Audit, Compliance, and various business units to strengthen the internal control environment and align risk strategies.<br>
Prepares and presents comprehensive risk reports for senior management and committees to facilitate informed, data-driven decision-making.<br>
Promotes organizational risk awareness and supports team development through training and coaching to foster a strong risk-centric culture.</p>
<h4>Skills description</h4>
<p><strong>Educational background:</strong> Bachelor’s degree in Accounting, Finance, Business Administration or relevant discipline.</p>
<p><strong>Experience:</strong></p>
<ul>
<li>1-2 years of experience</li>
</ul>
<p><strong>Technical proficiency:</strong></p>
<ul>
<li>Ownership</li>
<li>Functional skills</li>
<li>Ideas presentation and taking initiative</li>
<li>Continuous learning</li>
<li>Customer centricity</li>
<li>Strong knowledge of Operational Risk Management Frameworks (ORMF) and RCSA methodologies</li>
<li>Experience with Key Risk Indicators (KRIs) and risk reporting dashboards</li>
<li>Incident and loss event analysis with root cause identification</li>
<li>Understanding of internal controls and process risk mapping</li>
<li>Familiarity with regulatory requirements and compliance standards</li>
<li>Proficiency in data analysis (Excel, dashboards, basic BI tools like Power BI)</li>
</ul></p><p></p>