Job description

Handles all the direct and indirect business operations teams across a specific region (Cairo, Upper Egypt, Delta).

Plans and organizes workloads and staff assignments; trains, motivates, and evaluates assigned staff; reviews progress and directs changes as needed.

Set goals for performance for the business operations and sales team across all accounts and products.

Monitor the deadlines for accounts plans and vision.

Conducted market visits to direct sales points across dedicated regions to enhance sales quality and performance.

Develop, maintain, and control specifications for financial services accounts and messaging product portfolio taking customer concerns, business processes, organization, and cost into account.

Collaborated with sales and operations teams to set achievable performance goals and deadlines, aligning these with overall business plans and vision.

Organized workflow and clearly communicated team responsibilities and delegated tasks to ensure the business operations unit understood their duties.

Coordinated the implementation of new products across the network, IT, marketing, and sales functions.

Share achievements with direct manager and follow team performance day to day.

Skills description

Educational background: Bachelor’s degree in BA, digital communications and commercial, marketing, or similar field.

Experience:

• 4-6 years’ experience in the sales and retail roles
• 2+ years’ experience in the managerial role

Technical proficiency:

• Result orientation
• Operational awareness
• Building networks
• Coaching and mentoring
• Customer centricity
• Excellent analytical skills
• Ability to understand how operational decisions impact the organization
• Proficient in planning and organizing tasks and resources effectively