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Responsibilities Develop and execute strategies to support the sales team on all technical and architectural aspects of our real estate projects, from initial concept to final sale Engage directly with key clients and stakeholders to understand their requirements. Present custom architectural solutions, articulate design intent, and demonstrate the unique value of our properties and material specifications. Lead, mentor, and manage a team of architectural sales engineers or technical specialists Serve as the primary liaison between the sales, marketing, architecture, engineering, and project management departments. Ensure seamless communication and project alignment from pre-construction through to client handover. Evaluate the technical feasibility and potential cost implications of client customization requests, providing expert guidance and alternative solutions to both the client and internal teams. Stay ahead of industry trends, emerging construction technologies, sustainable materials, and competitor offerings to ensure our projects remain innovative and desirable. Oversee the creation and delivery of compelling technical proposals, presentations, and design mock-ups. Clearly articulate complex design ideas to both technical and non-technical audiences.<br>Qualifications Bachelor's degree in Architecture, Architectural Engineering, or a closely related field. A minimum 10 years of experience in the architectural or design industry with real estate development companies At least 5 years of experience in a client-facing role such as sales engineering, technical sales, or architectural consulting within the real estate development sector. High proficiency in architectural design software such as Auto CAD, Revit, 3D max and Sketch Up. In-depth knowledge of local building codes, construction processes, zoning regulations, and building materials. Exceptional communication, negotiation, and presentation skills. Strong leadership and interpersonal abilities with a talent for mentoring others. Superior problem-solving skills and the ability to think strategically. A customer-centric approach with a proven ability to build and maintain strong client relationships.
Company Description Egy Property is a real estate company focused on creating a safe and reliable community for people who want to buy, sell, or rent properties. The company aims to make property transactions straightforward and secure, offering support and guidance throughout the process. Egy Property positions itself as a trusted partner for individuals and families looking for homes or investment opportunities. With a clear focus on customer satisfaction, the company strives to be the preferred choice in the local real estate market. Team members work in a dynamic environment that values integrity and service. Role Description This is a full-time, on-site Sales role based in New Cairo. The Sales team member will support clients in finding suitable properties, explaining options, and guiding them through the buying, selling, or renting process. Daily tasks include meeting potential clients, presenting available properties, answering inquiries, and following up on leads provided by the company. The role involves maintaining accurate records of client interactions, property viewings, and negotiations to ensure a smooth transaction process. A car is required for property visits and client meetings; no prior sales experience is needed, and training will be provided. Qualifications Strong communication and interpersonal skills to build trust and maintain professional relationships with clients. Basic negotiation and customer service abilities, with an interest in learning sales techniques in real estate. Ability to organize schedules, manage multiple client requests, and keep accurate records of visits and follow-ups. Valid driving license and access to a car to travel to properties and client meetings within New Cairo. Willingness to work on-site full-time in New Cairo and learn about the local property market. Proficiency in basic computer and smartphone applications for communication, data entry, and property listings. Bachelor’s degree or equivalent education is preferred but not strictly required for strong, motivated candidates.
Business Objective <br><br>Own end-to-end delivery across voice, chat, and back-office (BO) operations, ensuring consistent service levels, quality, and turnaround times across all channels. Drive process alignment between channels to eliminate discrepancies and ensure a seamless customer experience regardless of touchpoint. Bring hands-on contact center expertise to manage day-to-day operations against core KPIs (SLA, FCR, AHT, CSAT, NPS), using data-driven reporting to identify trends, flag risks early, and drive continuous improvement in both agent performance and customer outcomes. Lead, coach, and mentor team leads and agents to build a high-performing, engaged workforce. Identify and actively develop high-potential leads through structured coaching and stretch assignments, building a strong succession pipeline for future leadership roles.<br><br>Top 3 KPIs for Success<br><br> Multi-Channel Operations Leadership Contact Center Performance & Reporting Team Development & Succession Planning<br> <br> Own end-to-end delivery across voice, chat, and back-office (BO) operations across Egypt and KSA, ensuring high-quality support and compliance with company policies. Ensure consistent service levels, quality, and turnaround times across all channels, driving process alignment to eliminate discrepancies and deliver a seamless customer experience regardless of touchpoint. Manage a multi-channel team handling chat, inbound calls, back-office, and merchant support for both countries. Supervise and resolve CPA complaints promptly, maintaining service standards and customer trust. Support and enhance customer experience across various services including bill payments, offers, and gaming. Lead payment troubleshooting in collaboration with vendors to ensure smooth transaction processes. Bring hands-on contact center expertise to manage day-to-day operations against core KPIs (SLA, FCR, AHT, CSAT, NPS), using data-driven reporting to identify trends, flag risks early, and drive continuous improvement. Utilize AI tools and technologies to improve efficiency and enhance call center performance. Conduct regular quality assurance checks, ensuring agents meet service and communication standards. Act as the main contact for escalation handling, ensuring timely resolution of customer and merchant concerns. Prepare reporting and insights for management, highlighting performance, risks, and opportunities for improvement. Lead, coach, and mentor team leads and agents to build a high-performing, engaged workforce. Identify and actively develop high-potential leads through structured coaching and stretch assignments, building a strong succession pipeline for future leadership roles. Collaborate with cross-functional teams (Product, Marketing, IT, Vendor Relations) to resolve service-impacting issues. Ensure full compliance with company policies, regulatory requirements, and data protection standards. Identify and implement process improvements to drive operational efficiency and customer satisfaction. Foster a culture of accountability, customer-centricity, and continuous improvement.<br><br>Qualifications<br><br> Bachelor's degree or higher. 3-5 years of experience as a Supervisor in a contact center / customer service environment. Strong command of English, written and spoken (B1 level minimum). Proven leadership, team building, and mentoring skills. Ability to make data-driven decisions and manage change effectively. Experience in managing multi-country operations (Egypt & KSA) is preferred. Knowledge of AI applications in call centers is an added advantage. Performance management, KPI design, and root cause analysis skills. SLA management and operational efficiency mindset. Passion for education, customer satisfaction, and operational excellence.<br><br>Tools / Systems Proficiency<br><br>CRM, Advanced Excel, Power BI.
HTS Group – HR Department Hiring Activity – JBD-26072618Now Available Position: Sales Specialist Introduction In alignment with HTS Group’s continued business expansion and commitment to delivering innovative enterprise technology solutions, the HR Department is pleased to announce an open career opportunity for the position of Sales Specialist. We are seeking a motivated, results-driven sales professional with excellent communication and relationship-building skills to support the company’s business development objectives. The successful candidate will contribute to expanding HTS Group’s market presence by identifying new business opportunities, developing strong client relationships, and promoting the company’s software and digital transformation solutions across targeted sectors. Role Summary The Sales Specialist will be responsible for managing the sales cycle from lead generation to deal closure, maintaining strong customer relationships, preparing commercial proposals, and collaborating with internal teams to deliver solutions that meet client requirements. The role requires a proactive individual who can effectively represent the company while achieving sales targets and supporting long-term business growth. Key Responsibilities• Identify and develop new sales opportunities to achieve company sales objectives and revenue targets.• Build and maintain strong relationships with existing and prospective clients.• Conduct client meetings, presentations, and product demonstrations.• Prepare commercial quotations and follow up on sales opportunities through successful closure.• Coordinate with technical and internal teams to ensure customer requirements are accurately understood and fulfilled.• Maintain accurate records of sales activities, customer interactions, and business opportunities.• Conduct market research and monitor industry trends and competitors' activities.• Represent HTS Group at client meetings, exhibitions, conferences, and business events when required.• Travel to customer sites as necessary to support business development activities. Qualifications & Professional Requirements• Bachelor's Degree in Business Administration, Marketing, Engineering, or a related field.• Up to one year of experience in Sales or Business Development.• Previous experience within the Utilities sector is required.• Experience in software, ERP, technology, or digital transformation companies is considered an advantage.• Excellent communication, presentation, negotiation, and interpersonal skills.• Strong customer relationship management and business development capabilities.• Proficiency in Microsoft Office applications.• Ability to travel for client meetings and business requirements when necessary.• Strong organizational and time management skills with the ability to manage multiple opportunities simultaneously. Preferred Professional Exposure• Experience selling enterprise software, ERP solutions, or digital transformation services.• Exposure to B2B sales and corporate account management.• Familiarity with CRM systems and sales reporting tools.• Knowledge of the utilities sector and government procurement processes is considered an advantage. Benefits• Competitive salary package.• Professional, collaborative, and innovation-driven work environment.• Continuous learning and professional development opportunities.• Career growth within a dynamic and rapidly growing technology organization. About HTS Group HTS Group is an Egyptian joint-stock technology company established in 2016, specializing in enterprise software engineering and digital transformation solutions. The company develops and delivers mission-critical digital platforms, enterprise applications, and integrated technology solutions across multiple sectors including utilities, government services, and large-scale commercial organizations. Through a highly specialized team and a commitment to innovation, quality, and operational excellence, HTS Group enables organizations to accelerate their digital transformation journeys and achieve sustainable digital maturity. HTS Group fosters a professional, collaborative, and innovation-driven environment where employee growth, continuous learning, and operational excellence are core organizational values. Application Process Qualified candidates are invited to submit their updated CV to:hr@htsgroup.netPlease state:"Sales Specialist Application – JBD-26072618"in the email subject line. Or via Whats App:01070984420 – 01066414619Only shortlisted candidates will be contacted for the next stage of the selection process. Join HTS Group and become part of a team committed to excellence, innovation, and sustainable organizational growth. Contact Details HTS Group – Head Office Villa 284, Al-Wahat Road, Al-Ahram Gardens – Gate 4Opposite Intelligence Hospitality Building Giza, Egypt – 12556???? www.htsgroup.net???? hr@htsgroup.netCommercial Register: 19073Tax Card: 533-555-345
Company Description WAJJAD is a technology studio that designs scalable digital operating systems for governance, legal, financial, and real estate sectors. Founded in 2020 in the Kingdom of Saudi Arabia, the company focuses on replacing fragmented traditional processes with integrated, high-performance digital infrastructure. WAJJAD builds and operates institutional-grade B2B platforms that modernize core functions such as board governance, legal execution, financial structuring, and real estate development management. Its eight specialized platforms form a connected digital ecosystem that enhances efficiency, control, transparency, and decision-making. Positioned within a rapidly transforming economy, WAJJAD aims to expand regionally and globally by setting technology-backed operational standards for modern institutions.<br>Role Description The Legal Advisor will provide expert legal guidance across WAJJAD’s governance, financial, and real estate technology platforms, with a particular focus on Saudi law and regulatory frameworks. Day-to-day responsibilities include reviewing, drafting, and validating legal documents, contracts, and policies; assessing legal risks; and advising internal teams on compliance and dispute-prevention strategies. The role requires close collaboration with product, operations, and leadership teams to ensure that platform features, workflows, and client solutions align with applicable laws and best practices. The Legal Advisor will also monitor regulatory changes, support the design of governance frameworks, and contribute to internal knowledge resources. This is a full-time remote role that requires fluency in Saudi dialect Arabic and strong written and spoken communication abilities in a professional legal context.<br>Qualifications<br> Strong foundation in Law, with proven ability to interpret and apply Saudi legal and regulatory frameworks. Experience in Legal Document Preparation, including drafting, reviewing, and structuring contracts, policies, and formal legal correspondence. Ability to analyze and resolve Legal Issues, including risk assessment, compliance evaluation, and dispute-prevention strategies. Demonstrated expertise in providing clear, practical Legal Advice to cross-functional teams and non-legal stakeholders. Specialized knowledge of Labor and Employment Law within Saudi Arabia, including relevant regulations and best practices. Fluency and accuracy in Saudi dialect Arabic, with strong legal drafting and communication skills; proficiency in English is an advantage. Bachelor’s degree or higher in Law (LLB/LLM) from a recognized institution; bar admission or equivalent professional legal certification is preferred. Experience working with technology companies, startups, or B2B platforms, particularly in governance, financial, or real estate-related sectors. Strong analytical, research, and problem-solving skills, with attention to detail and the ability to work independently in a remote setting. High ethical standards, confidentiality in handling sensitive information,
Mixel, a Silvaco Company, is an innovator of high-performance analog mixed signal semiconductor IPs whose solutions are powering Mobile, Display, Camera, Automotive, VR, AR and AI applications.<br><br>Our mission is to provide our customers and partners with outstanding mixed-signal, silicon-proven IPs, creating in the process a differentiating technology that sets your products apart.<br><br>At Mixel, you will find an inspiring environment with a strong focus on technical innovation, people well-being, no layers of management, and the freedom to make meaningful contributions in a setting that encourages creative thinking. We value open communication, empathy, mutual trust, and respect.<br><br>Job Description<br><br>Collaborate closely with Analog/Mixed-Signal, Digital, Verification, and Physical Design teams to deliver high-quality silicon solutions that meet performance, power, area, quality, and schedule requirements. Own and drive AMS implementation activities throughout the design cycle, ensuring successful execution from specification review through tape-out. Lead and actively contribute to Front-End and Back-End design reviews, ensuring compliance with design methodologies, technology requirements, and quality standards. Contribute to post-silicon validation, characterization, debugging, and root-cause analysis of fabricated devices, driving corrective actions when needed. Collaborate with project managers and technical leads to identify risks, estimate effort, and ensure successful execution against project milestones. Drive continuous improvement initiatives by evaluating new tools, methodologies, and best practices to improve design quality, turnaround time, and team effectiveness. Work independently and methodically on analyzing design, tool, and technology problems, identifying best solutions, and implementing the solutions in a repeatable fashion that integrates well within the implementation flow. Ensure compliance with company design processes, documentation standards, and industry best practices throughout the project lifecycle. Support customer, product, or system teams in technical discussions related to AMS design performance, integration, and silicon bring-up activities when required.<br><br>Qualifications<br><br>Essential Qualifications and Experience: <br><br>Bachelor’s degree of: Electronics Engineering. Years of experience in the same field: 3-8 Years of experience in Mixed-Signal IC design English Language Proficiency: Fluency Computer skills required:Shell scripting/programming languages Unix/Linux operating systems. <br>Desirable Qualifications And Experience<br><br>Ser Des, PLL, and CDR experience is a plus Project Management Experience.
About Us<br><br>Tasaheel is one of Egypt’s leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Team Leader will be responsible for managing and expanding a portfolio of SME clients while leading and developing a team of SME officers. The role focuses on meeting clients’ financial needs—including deposits, transactions, trade finance, and borrowing—while ensuring strong customer relationships, portfolio growth, and high team performance.<br><br>What You’ll Do<br><br>Lead, supervise, and mentor a team of SME officers to achieve business objectives. Set clear performance targets for the team and ensure consistent achievement. Support team members with training, coaching, and guidance to enhance skills and productivity. Manage and grow a portfolio of SME customers while ensuring high levels of client satisfaction and retention. Build strong relationships with decision-makers within client organizations. Handle escalated client concerns and ensure timely, professional resolution. Identify and execute cross-selling and upselling opportunities across financial products. Drive client acquisition strategies to expand the SME portfolio. Ensure team compliance with customer service standards, policies, and procedures. Monitor market trends and competitor activities to identify growth opportunities. Collaborate with internal departments to ensure efficient and seamless customer service delivery.<br><br>What Makes You a Good Fit<br><br>Minimum 3 years of experience in banking with a focus on SME banking. Proven team leadership/people management experience. Successful completion of a credit course (mandatory). Strong leadership, communication, and negotiation skills. Demonstrated success in portfolio growth and client relationship management. Ability to motivate and guide a team toward achieving ambitious targets. Excellent problem-solving and decision-making skills.<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.
Job Description<br>Develop and explain quality and policies, procedures, and procedures to company employees. Conduct internal monitoring and audits of all manufacturing stages to ensure compliance with these procedures, in addition to internal reviews of the implemented management system. Work to improve and develop existing quality procedures and forms within the company in a manner consistent with the overall objective, laws, and regulations. Issue instructions related to the implementation of these procedures and monitor their execution. Inspect raw materials supplied to the factory to verify their quality and conformity to specifications. Continuously supervise production processes, factory and surrounding cleanliness, employee hygiene, and ensure compliance with quality standards. Participate in supplier evaluations. Continuously supervise storage conditions in warehouses, including both raw materials and finished products. Respond to product-related complaints after conducting the necessary inspections and investigations. Submitting periodic reports on achievements, problems, and failures to senior management.<br>Job Requirements<br>Bachelor's Degree in Engineering.5–8 years of experience in Quality Management within manufacturing. Mandatory experience in Plastic Manufacturing and Assembly Operations. Proven experience managing large quality teams. Strong knowledge of ISO 9001 Quality Management Systems. Hands-on experience in Lean Manufacturing and Six Sigma methodologies (Green Belt minimum). Proven experience in developing product technical specifications, quality standards, inspection plans, and quality documentation. Excellent analytical, reporting, and data analysis skills with advanced Microsoft Excel proficiency. Strong leadership, communication, and problem-solving skills. Proven track record of measurable achievements, including reducing customer complaints, improving FPY and process capability (Cp/Cpk), reducing COPQ, leading successful Six Sigma/Lean projects, implementing sustainable quality improvements, and delivering measurable business results.
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. <br> Responsibilities<br>Supervise day-to-day activities and assist in the food and beverage outlets Create innovative programs and promotions that drive revenue through increased guest patronage Aid in all financial budgeting operations to maximize profitability<br><br>Qualifications<br>At least 1-2 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work
We are looking to hire a professional SEO content writer with at least 3 years of proven experience in content writing and a strong interest or background in medical and healthcare content. Requirements:Minimum 3 years of hands-on SEO content writing experience Medical / healthcare content experience is preferred Solid understanding of:SEO fundamentals (search intent, keywords, structure) YMYL & EEAT content standards Ability to write original, human-written content No AI-generated content (content must be written manually) Clear, accurate, and responsible writing style suitable for sensitive topics Ability to follow detailed content briefs and editorial guidelines Responsibilities:Write long-form SEO articles for medical and healthcare websites Produce fact-based, trustworthy, reader-focused content Structure content for search engines without keyword stuffing Revise content based on feedback and quality standards Preferred Qualifications:Previous experience writing for hospitals, clinics, or healthcare platforms Familiarity with mental health, addiction treatment, or clinical topics Strong research skills using reliable medical sources
Company Description HPA – High Performance Academy is a business solutions provider established in 2004, focused on delivering high-quality, practical learning services to organizations. The company specializes in developing capabilities across core business functions to enhance productivity and optimize the use of physical and human resources. HPA designs customized and locally adapted training programs using modern learning methodologies to address specific business needs. Its mission is to help organizations build and sustain strong “business gearboxes” that drive performance and long-term growth.<br>Job Purpose:<br>The Corporate Business Development Specialist is responsible for identifying new growth opportunities, establishing and nurturing strategic business-to-business (B2B) relationships, and converting prospects into sustainable, long-term partnerships. The role focuses on designing and executing strategic sales plans to drive revenue, expand market share, grow the client portfolio, and achieve sales targets. This position is dedicated to selling consulting services, intangible solutions, and tailored human development and assessment tools that align with corporate strategic goals.<br>Key Responsibilities & Duties:<br>- Sales Planning & Strategy: Formulate, develop, and execute structured sales plans to penetrate target markets and achieve commercial objectives.- Target Achievement: Take full ownership of driving sales processes to meet and exceed assigned monthly, quarterly, and annual sales targets.- Market & Portfolio Expansion: Proactively identify, qualify, and approach new corporate leads to expand the company's market presence and scale the overall client portfolio.- Relationship Building & Management: Establish and maintain strong, long-term relationships with key decision-makers, including C-suite executives, General Managers, and HR/OD Directors.- Consultative Selling & Needs Analysis: Conduct advisory meetings with potential clients to thoroughly analyze their business challenges and recommend appropriate service-based solutions.- Proposals & Presentations: Create, draft, and deliver professional technical and financial proposals (proposals) in coordination with consulting and technical teams. Deliver persuasive presentations to secure high-value accounts.- Deal Closing: Lead contract and commercial negotiations to finalize and secure mutually beneficial agreements.- Market Intelligence: Monitor market trends, competitor activities, and industry shifts to identify new service opportunities and recommend improvements to current offerings.<br>Requirements & Qualifications: <br>- Education: Bachelor’s degree in Business Administration, Marketing, or a closely related field.- Experience: 3 to 5 years of proven experience in B2B corporate sales or business development.- Industry Experience (Must-Have): Proven track record of selling intangible services (e.g., corporate training, HR solutions, assessments, management consulting, or Saa S).- Track Record: Documented history of consistently achieving or exceeding sales targets.
Job Responsibilities:Review civil drawings, designs, and project specifications to ensure accuracy and compliance with project requirements. Prepare BOQs, material take-offs, cost estimates, and technical submissions for civil works. Develop shop drawings and as-built drawings for all civil activities. Coordinate with design consultants, project managers, procurement, and site teams to clarify civil technical requirements. Review and validate subcontractor submissions, including shop drawings, material samples, and method statements. Prepare and maintain civil technical documentation, reports, and drawing logs in alignment with project documentation standards. Provide technical support to the site team regarding civil design interpretation, installation procedures, and problem resolution. Conduct quantity surveying tasks including measurement verification and updating of project quantities. Participate in project planning, scheduling, and resource estimation for civil engineering tasks. Support tendering activities by preparing civil work scopes, technical proposals, and cost estimates. Verify that all civil materials align with approved specifications and project quality standards. Ensure compliance with safety guidelines, engineering codes, and construction best practices.<br>Required Qualifications:• Bachelor’s degree in Civil Engineering.• 3- 5years of experience in technical office civil engineering work (construction industry preferred).• Strong knowledge of civil engineering standards, codes, and construction practices.• Proficiency in Auto CAD, Civil 3D, and technical drawing software.• Experience in preparing BOQs, cost estimates, and quantity surveying tasks.• Strong analytical skills with attention to detail in design and documentation.• Solid understanding of project documentation systems and technical workflows.• Ability to read and interpret engineering drawings and specifications.• Strong communication and coordination capabilities.• Ability to work under pressure and meet strict deadlines.• Proficiency in MS Office (Excel, Word, Power Point).
Telesales Agent???? Make outbound calls to potential and existing customers to promote and sell our products and services.???? Understand customer needs, recommend suitable solutions, and close sales effectively.???? Respond to inquiries clearly and professionally, turning conversations into positive sales opportunities.???? Follow up on marketing leads, build strong relationships, and maintain accurate records in the CRM system.???? Handle objections with confidence, provide clear product information, and ensure a smooth sales process.???? Consistently achieve or exceed sales targets and KPIs.<br>???? Location:Al Giza Mohandessin (on-site position)<br>???? Schedule:Sunday to Thursday: 12:30 PM – 9:00 PM | 1:30pm - 10:00pm Fridays& Saturdays are off<br>???? Apply Now!???? reach out via Whats App: 01006919331
The HR Intern will support the People & Culture team in day-to-day HR operations, with a primary focus on Talent Acquisition, HR other functions, employee engagement, onboarding, and administrative support. This internship provides hands-on exposure to the employee lifecycle while developing practical HR knowledge and professional skills.<br><br>Key Responsibilities<br><br>Talent Acquisition<br><br>Assist in posting vacancies across recruitment platforms. Screen resumes and shortlist candidates based on job requirements. Coordinate interviews with candidates and hiring managers. Follow up with candidates throughout the recruitment process. Maintain and update the Applicant Tracking System (ATS). Prepare recruitment reports and hiring trackers.<br><br>Supporting HR Functions<br><br>Support onboarding and offboarding processes. Support performance management activities, including appraisal coordination. Assist in organizing learning and development initiatives and training sessions. Support employee engagement activities, company events, and internal communications. Help ensure HR policies, forms, and templates are updated and organized. Assist with HR reports, dashboards, and people analytics. Support the implementation of HR projects and continuous process improvement initiatives. Coordinate with different departments on HR-related requests. Handle general HR administrative tasks while maintaining confidentiality.<br><br>Qualifications<br><br>Bachelor's degree student or recent graduate in Human Resources, Business Administration, Psychology, or a related field. Previous internship or extracurricular HR experience is an advantage but not required.<br><br>Skills & Competencies<br><br>Strong communication and interpersonal skills. Excellent organizational and time management skills. High attention to detail and accuracy. Proficiency in Microsoft Office (Excel, Word, and Power Point). Ability to maintain confidentiality and handle sensitive information. Strong willingness to learn and develop within Human Resources. Positive attitude, adaptability, and teamwork skills.<br><br>Preferred Attributes<br><br>Passion for Human Resources and People Operations. Ability to work in a fast-paced environment. Strong problem-solving and multitasking skills. Professional, proactive, and customer-oriented mindset.
Overseeing and handling warranty claims in a way that guarantee introducing best service level, maintain and improve customer satisfaction level and raise customer loyalty and preserve company’s rights, Maintain spare parts level at preidentified quantities and quality levels.<br>Responsibilities• Monitor warranty budget and expenditures.• Review, investigate and approve warranty claims cases based on pre-identified policies and on timely basis. • Monitor, review and solve customer complains. • Review, investigate and handle cases related to customer protection agency till closed. • Train service, call center, sales, all stakeholder personnel on warranty policies and procedures, existing and new products. • Confer with suppliers by preparing, communicating and follow-up warranty claims and until product/spare parts replaced or value reimbursed. • Confer with logistics team and customs clearance to obtain and satisfy spare parts ordering requirements.• Monitor main warehouse/branches/3rd party spare parts stock and reordering. • Forecasting spare parts volume requirements based on sales/service plans. <br>Qualifications Education: • A minimum of Bachelor of engineering majored in electric/mechanics/electronics, post graduate education is preferred. Experience: • Up to 4 years’ experience in similar position. • Experience in appliances industry.
Role Description The Professional Sales Agent at AES Interior Design & Architecture is a full-time, on-site role based in Fifth, WV. The individual in this position will actively identify and engage prospective clients, present interior design and architecture services, and manage the full sales cycle from initial contact through contract signing. Day-to-day responsibilities include conducting in-person and phone consultations, preparing proposals and quotations, following up on leads, and maintaining accurate records in the sales tracking system. The Professional Sales Agent will collaborate closely with designers and project managers to ensure client needs are translated into appropriate service offerings and will represent the company at local events, showroom visits, and client meetings. This role also involves meeting or exceeding sales targets and contributing feedback to improve sales processes and client experience. Qualifications Demonstrated experience in professional sales, business development, or account management, preferably within interior design, architecture, or related industries. Strong communication and interpersonal skills, with the ability to build rapport, listen actively, and present solutions clearly to diverse clients. Solid organizational and time management abilities, including managing multiple leads, prioritizing follow-ups, and maintaining accurate documentation. Comfort working on-site with clients and colleagues, including conducting in-person meetings, showroom tours, and site visits in Fifth, WV. Proficiency with basic office and CRM software, and the ability to learn new sales tools and systems as needed. Goal-oriented mindset with a track record of meeting or exceeding sales targets and adapting strategies based on performance data. Understanding of or interest in interior design and architectural concepts to effectively communicate the value of AES services. High level of professionalism, ethical judgment, and respect for clients and team members, with a commitment to inclusive and non-discriminatory practices. High school diploma or equivalent required; post-secondary education in business, marketing, or a related field is an advantage. Ability to work standard business hours on-site in Fifth, WV, with flexibility for occasional client appointments outside typical hours.
Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development. Nafham’s mission is to enhance the educational experience and unlock the potential of young individuals across various communities.<br>Job Summary The Customer Service Specialist is responsible for handling customer inquiries, resolving complaints, following up on customer requests, and ensuring a smooth customer experience across all communication channels. The role requires excellent communication skills, problem-solving abilities, and a customer-first mindset.<br>Responsibilities Respond to customer inquiries via phone, Whats App, email, and other communication channels. Handle customer complaints professionally and provide timely resolutions. Follow up on customer requests and ensure they are resolved within the required SLA. Escalate complex cases to the relevant department when necessary. Accurately document all customer interactions and case updates in the system. Coordinate with internal teams to resolve customer issues efficiently. Provide customers with accurate information about our services, instructors, schedules, and policies. Maintain a high level of customer satisfaction and professionalism. Meet daily and monthly productivity and quality targets. Monitor pending cases and ensure timely follow-up until closure. Prepare reports and update customer service trackers as required. Support continuous improvement initiatives by identifying recurring customer issues and suggesting solutions.<br>Qualifications<br>Bachelor's degree Holder1–3 years of experience in Customer Service, Customer Support, or Call Center. Experience in the education or EdTech industry is a plus. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and manage a high volume of customer inquiries. Excellent in English is a must
Role Description This is a full-time, on-site role based in Cairo, Egypt for a Customer Support Representative – Technical Account at Foundever. The role involves responding to customer inquiries via phone, email, and chat, providing clear information, guidance, and technical support related to products and services. The representative will troubleshoot issues, document cases accurately in the ticketing system, and follow up to ensure timely resolution and customer satisfaction. Daily activities include collaborating with technical and operations teams, escalating complex problems when needed, and maintaining up-to-date knowledge of product features, policies, and procedures. The role also requires adhering to performance and quality standards, contributing to continuous improvement efforts, and delivering a professional and empathetic customer experience.<br>Qualifications<br> <br>Candidates should possess strong Customer Support and Customer Service skills, with a focus on handling inquiries efficiently and professionally. Candidates should possess a commitment to Customer Satisfaction, including the ability to manage expectations and follow through on resolutions. Candidates should possess excellent Communication skills, both verbal and written, to explain technical and non-technical information clearly. Candidates should possess solid Troubleshooting skills to diagnose issues, identify root causes, and propose effective solutions. Candidates should possess good problem-solving and analytical abilities, with attention to detail in documenting interactions and outcomes. Candidates should possess the ability to work in a fast-paced, team-oriented environment and manage multiple tasks and priorities. Candidates should possess proficiency with common computer applications, CRM or ticketing systems, and the willingness to learn new tools quickly. Candidates should possess a high school diploma or equivalent; post-secondary education in IT, business, or a related field is an advantage, and prior experience in technical customer support or call center environments is preferred.
About Finetech<br><br>Finetech is a leading provider of waterworks solutions in Egypt, specializing in pumps, valves, water and wastewater infrastructure, desalination, water treatment, and electromechanical projects. We partner with international engineering brands to deliver high-quality solutions across industrial, municipal, and infrastructure sectors.<br><br>Role Description<br>We are looking for a motivated and results-driven Sales Engineer to join our growing team. The ideal candidate will be responsible for developing new business opportunities, building strong client relationships, and promoting our technical solutions across engineering and infrastructure projects.<br><br>Key Responsibilities<br>Identify and develop new business opportunities within the assigned market. Promote the company's products and solutions to consultants, contractors, developers, government entities, and end users. Prepare and follow up on technical and commercial proposals. Build and maintain long-term customer relationships. Follow up on tenders, project opportunities, and sales pipelines. Coordinate with internal departments to ensure timely proposal preparation and project execution. Achieve assigned sales targets and contribute to business growth. Stay up to date with market trends, competitors, and industry developments.<br><br>Qualifications<br>Bachelor's degree in Mechanical Engineering or a related Engineering discipline.2–5 years of experience in technical sales, business development, or project sales. Experience in one or more of the following sectors is preferred:<br>Water & Wastewater Infrastructure<br>Pumping Systems<br>Valves & Flow Control<br>MEP Contracting<br>Electromechanical Systems<br>Desalination & Water Treatment<br>EPC Projects<br>Construction & Infrastructure<br>Industrial Projects<br>Utilities & Municipal Projects<br>Strong communication, presentation, and negotiation skills. Ability to build relationships with consultants, contractors, developers, and government entities. Good understanding of project sales cycles, tendering processes, and technical specifications. Results-oriented with a strong commercial mindset.<br><br>Apply via Linked In or send your CV to hr@finetechco.com<br>Subject: Technical Sales Engineer Application
Job description;<br>Develop and implement the social media strategy aligned with business goals. Create monthly and quarterly content plans based on events and promotions. Define target audience and content direction for each outlet. Plan campaigns for seasonal events and special occasions (Ramadan, New Year, themed nights). Analyze trends and competitors to improve strategy. Suggest new ideas to increase engagement and reservations. Set clear KPIs and objectives for social media performance. Create and manage monthly content calendars. Coordinate photo and video shoots for food, drinks, events, and venue ambiance. Write engaging captions that reflect the brand tone. Ensure consistent brand identity across all platforms. Cover events and special nights when needed. Manage Instagram, Facebook, and Tik Tok accounts. Schedule and publish posts, reels, and stories. Monitor messages and comments and ensure fast responses. Coordinate with the reservation team to convert inquiries into bookings. Promote events, DJs, live shows, and special nights. Highlight menu items and signature drinks. Support new launches and announcements. Collaborate with influencers and partners. Manage boosting and basic advertising campaigns. Monitor competitors and market trends, Analyze results and adjust strategy accordingly.<br>Qualifications:<br>Bachelor's degree in Marketing, Hospitality, or a related field.5-8 years of experience as a Social Media Manager in the field of Nightlife and Fine dining is a Must. Experience in luxury hospitality, fine dining restaurants entertainment concepts is a Must . Experience collaborating with influencers, photographers, videographers, and content creators. Experience covering live events and producing real-time social media content. Ability to promote events ,DJS, live entertainment , seasonal campaigns, and special promotions. Ability to multitask across four restaurant brands while maintaining each venues unique identity. Good understanding of SEO, hashtags, influencer marketing, and social media algorithms.