وظائف تقنية المعلومات - القاهرة مصر

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.</p><p>CORE WORK ACTIVITIES</p><p>General Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy. Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results. Monitors assigned company owned and managed offices to verify IT operations are running effectively. Meets with direct manager to provide updates on IT activities and business plans. Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution. Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</p><p>People Owns IT vendor relationship for properties in scope. Participates in the Talent Acquisition process according to company procedures. Verifies induction program for new associates or associates transferring to new role is effective. Trains associate(s) to provide backup coverage in the department to cover cluster leader s function during vacation and sick leave. Performs LPA s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. Verifies effective communication, training, and execution of all talent development programs and related initiatives. Develops a personal management style that is intended to bring positive results from Associates. Builds and maintains positive and effective relations with direct team members.</p><p>Product Strives to remain informed on the most up to date knowledge regarding vendor activities. Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city. Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. Where assigned, documents technology pilot scope and objectives with business partners.</p><p>Process Maintains IT inventory for the assigned properties/offices in cluster. Manages cluster IT Agreements for assigned properties. Verifies cluster associates are treated appropriately and in alignment with local operational practices. Verifies the execution and tracking of rollouts on a timely basis. Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness. Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. Implements cluster IT policies and procedures as received by regional IT. Attends IT Education Calls. Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. Completes other reasonable duties as requested by leadership.</p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hotel or Hospitality Management education, awareness of global hospitality technology trends.</li><li>Experience in assignments at international locations.</li><li>Back of the house and guest facing operational and technical experience with hospitality management systems.</li><li>Minimum 3 years in an Associate Supervisory role. OR Bachelor s degree level or equivalent.</li><li>Minimum 2 years project management experience.</li><li>Proven negotiation skills.</li></ul><p></p></section>

<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.</p><p data-path-to-node="7"><br></p><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.</p></li><li><p data-path-to-node="9,1,0">Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.</p></li><li><p data-path-to-node="9,2,0">Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.</p></li><li><p data-path-to-node="9,3,0">Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.</p></li><li><p data-path-to-node="9,4,0">Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.</p></li><li><p data-path-to-node="9,5,0">Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.</p></li><li><p data-path-to-node="9,6,0">Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.</p></li><li><p data-path-to-node="9,7,0">Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.</p></li><li><p data-path-to-node="9,8,0">Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.</p></li><li><p data-path-to-node="9,9,0">Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.</p></li></ul><div><br></div><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.</p></li><li><p data-path-to-node="11,1,0">Project Management Professional (PMP) or PRINCE2 certification is highly desired.</p></li><li><p data-path-to-node="11,2,0">ITIL certification is considered a strong asset for service delivery alignment.</p></li><li><p data-path-to-node="11,3,0">6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.</p></li><li><p data-path-to-node="11,4,0">2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.</p></li><li><p data-path-to-node="11,5,0">Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.</p></li><li><p data-path-to-node="11,6,0">Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).</p></li><li><p data-path-to-node="11,7,0">Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.</p></li><li><p data-path-to-node="11,8,0">Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.</p></li><li><p data-path-to-node="11,9,0">Full professional proficiency in written and spoken English and Arabic.</p></li></ul><div><br></div><p data-path-to-node="12"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="13">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</p><p data-path-to-node="13">✨ We ????????????????</p><p data-path-to-node="13">✨ We ???????????????? ????????????????????????????????</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train/instruct users in proper use and security of all systems. Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors/technicians. Analyze, recommend, and implement process improvements. Consult with others to assess/analyze/resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment/systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe. Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations/standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p><h4>Position summary</h4> <p>Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Train and instruct users in proper use and security of all systems. Troubleshoot, repair, and resolve technical problems and issues related to computer hardware, software, LAN and WAN, and internet. Respond to program error messages. Provide network communications support and technical guidance. Refer major problems to vendors or technicians. Analyze, recommend, and implement process improvements. Consult with others to assess, analyze, and resolve computing needs and system requirements. Inspect, test, and diagnose computer equipment and systems. Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements. Plan, coordinate, and implement network security measures. Provide end-user support for all applications. Plan and manage disk space for the entire network. Maintain accurate inventory of all technological devices. Enter commands and activate controls on computers and equipment. Ensure backup tapes are locked in a fireproof safe.</p> <p>Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs; assist other employees. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Serve as role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and Point of Sale (POS) systems. Move up and down stairs and ramps. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 2 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

Company Description Konnekt Union is a fast-growing provider of engineering and IT solutions, established in 2018 and recognized as one of Egypt’s leading system integrators and technology suppliers. The company delivers high-quality, end-to-end solutions, including the supply and installation of fire systems and IP surveillance systems such as CCTVs, phone systems, intercoms, and smart access systems. Konnekt Union also offers a wide range of network solutions designed to improve security, enhance service quality, and simplify data management. By focusing on performance, productivity, and reliability, the company supports enterprises in building robust, scalable technology infrastructures. Role Description This is a full-time, on-site Information Technology Sales Executive role based in Cairo. The Information Technology Sales Executive will identify and qualify new business opportunities, develop and manage a pipeline of prospects, and conduct client meetings and presentations to demonstrate Konnekt Union’s IT, fire systems, and surveillance solutions. The role includes preparing proposals, negotiating pricing and contracts, and closing deals in line with company targets. The individual will maintain and grow relationships with existing accounts, coordinate with technical teams to ensure accurate solution design, and follow up on project delivery and client satisfaction. Daily responsibilities also include market research, monitoring competitor activity, updating CRM records, and providing regular sales reports and forecasts to management. Qualifications Strong IT Sales and Information Technology knowledge, with experience selling technical solutions, systems integration, or infrastructure projects. Proven Lead Generation skills, including prospecting, qualifying, and nurturing opportunities through the full sales cycle. Account Management and relationship-building abilities to maintain, grow, and retain key clients. Excellent Communication skills, including clear presentation, negotiation, and client-facing interaction in a business environment. Experience in selling fire systems, IP surveillance, networking, or related security solutions is highly desirable. Track record of meeting or exceeding sales targets in a B2B or enterprise sales environment. Comfort working with CRM tools, preparing sales reports, and managing a structured sales pipeline. Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience. Self-motivated, organized, and able to work effectively with cross-functional technical and operations teams. Fluency in English; additional language skills relevant to the region are an advantage.

Company Description Konnekt Union is a fast-growing provider of engineering and IT solutions, established in 2018 and recognized as one of Egypt’s leading system integrators and technology suppliers. The company delivers high-quality, end-to-end solutions, including the supply and installation of fire systems and IP surveillance systems such as CCTVs, phone systems, intercoms, and smart access systems. Konnekt Union also offers a wide range of network solutions designed to improve security, enhance service quality, and simplify data management. By focusing on performance, productivity, and reliability, the company supports enterprises in building robust, scalable technology infrastructures. Role Description This is a full-time, on-site Information Technology Sales Executive role based in Cairo. The Information Technology Sales Executive will identify and qualify new business opportunities, develop and manage a pipeline of prospects, and conduct client meetings and presentations to demonstrate Konnekt Union’s IT, fire systems, and surveillance solutions. The role includes preparing proposals, negotiating pricing and contracts, and closing deals in line with company targets. The individual will maintain and grow relationships with existing accounts, coordinate with technical teams to ensure accurate solution design, and follow up on project delivery and client satisfaction. Daily responsibilities also include market research, monitoring competitor activity, updating CRM records, and providing regular sales reports and forecasts to management. Qualifications Strong IT Sales and Information Technology knowledge, with experience selling technical solutions, systems integration, or infrastructure projects. Proven Lead Generation skills, including prospecting, qualifying, and nurturing opportunities through the full sales cycle. Account Management and relationship-building abilities to maintain, grow, and retain key clients. Excellent Communication skills, including clear presentation, negotiation, and client-facing interaction in a business environment. Experience in selling fire systems, IP surveillance, networking, or related security solutions is highly desirable. Track record of meeting or exceeding sales targets in a B2B or enterprise sales environment. Comfort working with CRM tools, preparing sales reports, and managing a structured sales pipeline. Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience. Self-motivated, organized, and able to work effectively with cross-functional technical and operations teams. Fluency in English; additional language skills relevant to the region are an advantage.

Company Description Grand Solution is a trusted IT solutions provider that helps organizations modernize, secure, and optimize their technology infrastructure across the B2B sector. The company delivers tailored, end-to-end services designed to improve performance, reliability, and operational efficiency for businesses, government entities, and educational institutions. With a team of certified engineers, Grand Solution specializes in infrastructure design, deployment, and ongoing support to create scalable, cost-effective environments. From consultancy through implementation and maintenance, the company focuses on keeping clients connected, secure, and prepared for future technology needs.<br>Role Description The Information Technology Sales Executive is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and qualifying leads, engaging prospective clients, and presenting IT infrastructure solutions that align with their business needs. Daily activities include managing the sales pipeline, conducting product demonstrations, preparing proposals and quotations, and negotiating contracts. The Sales Executive collaborates closely with technical teams to translate client requirements into tailored solutions and provides ongoing account management to ensure client satisfaction and retention. The role also involves maintaining market awareness, tracking competitors, and contributing to sales forecasts and reporting.<br>Qualifications<br> Strong IT Sales skills with a track record of meeting or exceeding sales targets in technology or infrastructure solutions. Experience in Lead Generation and prospecting, including cold outreach, networking, and using CRM tools to manage opportunities. Proficiency in Account Management, maintaining long-term client relationships, and ensuring high levels of customer satisfaction. Solid understanding of Information Technology concepts, particularly infrastructure, networking, security, and cloud solutions. Excellent Communication skills, including clear presentation, negotiation, and professional business writing. Bachelor’s degree in Business, Information Technology, Computer Science, or a related field, or equivalent practical experience. Ability to work on-site in Cairo, Egypt, with strong organizational and time-management skills. Experience in B2B sales to enterprises, government, or educational institutions is highly desirable. Comfort with using CRM and sales productivity tools, and willingness to learn new technologies and solutions.

Company Description Grand Solution is a trusted IT solutions provider that helps organizations modernize, secure, and optimize their technology infrastructure. The company delivers tailored, end-to-end services that enhance performance, reliability, and operational efficiency across the B2B sector. Backed by a team of certified engineers, Grand Solution specializes in infrastructure design, deployment, and ongoing support for businesses, government entities, and educational institutions. From consultancy to implementation and maintenance, the company builds scalable, cost-effective IT environments that keep clients connected, secure, and prepared for future growth. Role Description The Information Technology Sales Specialist is a full-time, on-site role based in Cairo, Egypt. This position is responsible for identifying and qualifying new B2B opportunities, conducting prospecting and lead generation activities, and managing the full sales cycle for IT infrastructure solutions. The specialist will meet with clients to understand business needs, deliver product presentations and demonstrations, and collaborate with technical teams to design tailored proposals. Day-to-day responsibilities include preparing quotations, negotiating pricing and contract terms, maintaining accurate sales pipelines and reports, and ensuring a smooth handover to implementation and support teams. The role also involves building long-term relationships with key accounts, gathering market feedback, and contributing to sales strategies and revenue growth targets. Qualifications Proven experience in IT Sales with a solid understanding of Information Technology solutions, infrastructure, and services. Strong skills in Lead Generation, including prospecting, qualification, and pipeline development. Demonstrated ability in Account Management, with experience nurturing client relationships and driving renewals or upsell opportunities. Excellent Communication skills, including the ability to present technical solutions to both technical and non-technical stakeholders. Bachelor’s degree in Business, Information Technology, Computer Science, or a related field, or equivalent practical experience. Track record of meeting or exceeding sales targets in a B2B environment, ideally within infrastructure or enterprise solutions. Strong negotiation, presentation, and proposal-writing abilities, with attention to detail and follow-through. Comfort working in a fast-paced, client-facing environment and collaborating with cross-functional technical and operations teams. Familiarity with CRM tools and basic sales reporting; fluency in English and Arabic is preferred.

Company Description Konnekt Union is a fast-growing company specializing in Engineering and IT solutions, established in 2018 and recognized as one of the leading system integrators and IT solutions providers in Egypt. The company delivers high-quality services, offering comprehensive solutions tailored to client needs. Konnekt Union focuses on supplying and installing fire systems and IP surveillance systems, including CCTVs, phone systems, intercoms, and smart access systems. Its wide range of network solutions helps enterprises improve network security, enhance service quality, simplify data management, and boost productivity and performance. Candidates joining Konnekt Union will work in a dynamic environment that supports innovation and professional growth in the IT and engineering fields. Role Description The Information Technology Sales Manager internship is an on-site role based in Egypt. The intern will support the sales team in promoting IT solutions, fire systems, and IP surveillance products, including understanding client requirements and preparing proposals. Daily tasks include assisting with lead generation, following up with prospects, maintaining client records, and supporting account management activities. The intern will help coordinate meetings and product demonstrations, track sales activities, and contribute to building long-term client relationships. This internship provides hands-on experience in IT sales and an opportunity to learn about system integration and network solutions. Qualifications Strong IT Sales and Information Technology knowledge to understand and communicate technical solutions effectively. Lead Generation and Sales skills to identify prospects, qualify opportunities, and support the sales pipeline. Account Management capabilities to assist in maintaining client relationships and ensuring customer satisfaction. Good communication and presentation skills, with the ability to explain technical concepts in clear business terms. Interest in engineering, network solutions, and security systems such as fire and IP surveillance technologies. Ability to work on-site in Egypt, collaborate with cross-functional teams, and manage time effectively. Relevant academic background in Business, Information Technology, Engineering, or a related field is preferred. Proficiency in MS Office and basic CRM tools is an advantage. Compensation & Benefits Monthly Salary: Competitive fixed monthly salary based on experience and qualifications. Sales Commission: Attractive performance-based commission structure on successful sales and closed deals. Performance Incentives: Additional incentives may be offered based on achieving individual and team sales targets. Professional Growth: Hands-on experience in IT sales, system integration , networking, security, and engineering solutions.

Company Description ASA Business Group has been a trusted leader in real estate development for over 25 years, focusing on sustainable, comfortable, and high-quality communities. The company specializes in environmentally friendly residential and commercial properties, using innovative designs and sustainable practices to create functional, eco-conscious buildings. ASA Business Group emphasizes exceptional customer service, supporting clients through every step of the buying process with transparency and integrity. The organization is committed to fostering a strong sense of community and creating living environments where individuals and families can thrive. As ASA grows, it continues to position itself as a preferred choice for real estate development built with care and passion. Role Description The Information Technology Manager is a full-time, on-site role based in 6th of October, responsible for overseeing the company’s IT infrastructure and services. This role includes managing networks, servers, and business applications, ensuring systems are secure, reliable, and aligned with operational needs. The Information Technology Manager will supervise IT staff and service providers, coordinate hardware and software installations, and lead troubleshooting and incident resolution. Daily tasks involve monitoring system performance, implementing backup and disaster recovery procedures, and maintaining cybersecurity standards and compliance. The role also requires collaborating with leadership and other departments to plan technology upgrades, support digital transformation initiatives, and provide user training and ongoing technical support.<br><br>Key Responsibilities Manage and maintain IT infrastructure, networks, servers, and systems Oversee cybersecurity, data protection, and backup protocols Lead IT support and ensure timely resolution of technical issues Manage software, hardware, and vendor relationships Develop and manage the IT budget and technology roadmap Implement and maintain business systems (ERP, CRM, etc.) Ensure compliance with IT policies and industry standards Support digital transformation and process automation initiatives<br><br>Qualifications Strong skills in IT infrastructure management, including network administration, server management, and hardware/software maintenance. Experience with cybersecurity practices, data protection, backup strategies, and disaster recovery planning. Proficiency in business applications and collaboration tools, with the ability to oversee implementation, updates, and system integration. Demonstrated leadership abilities in managing IT teams or vendors, prioritizing tasks, and driving projects to completion. Excellent problem-solving skills and the capacity to diagnose and resolve technical issues in a timely manner. Effective communication skills for collaborating with non-technical stakeholders and providing clear user guidance and training. Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant professional certifications (such as Comp TIA, Cisco, or Microsoft) are a plus. Prior experience in real estate, construction, or property management environments is beneficial but not required. Ability to work on-site in 6th of October and maintain a high level of integrity, responsibility, and service orientation.

Company Description Resolve provides comprehensive network solutions tailored to organizations ranging from small startups to large corporations. The company focuses on supporting businesses that do not have dedicated IT staff, offering reliable expertise to optimize and maintain their networks. Resolve’s mission is to bridge the technology gap for its clients, ensuring stable, secure, and efficient IT infrastructure. Team members collaborate closely with customers to deliver practical solutions and ongoing support that enable businesses to focus on their core operations. Working at Resolve offers the opportunity to make a direct impact on clients’ daily productivity and long-term growth. Role Description The Information Technology Support Specialist is a full-time hybrid role based in New Cairo, with some flexibility for work from home. The specialist will provide day-to-day technical support for end users, including diagnosing and resolving hardware, software, and network issues. Responsibilities include responding to help desk tickets, setting up and configuring desktop computers and related peripherals, and supporting operating systems and common business applications. The role involves monitoring system performance, documenting incidents and resolutions, and escalating complex issues when necessary. The specialist will also assist with routine maintenance, updates, and user training to ensure a stable and secure IT environment. Qualifications Strong Technical Support and Help Desk Support skills for handling user inquiries and service requests. Proficient Troubleshooting abilities for resolving hardware, software, and network problems efficiently. Hands-on experience with Desktop Computers, including installation, configuration, and maintenance. Solid foundation in Information Technology concepts, systems, and basic networking. Effective communication and customer service skills, with the ability to explain technical issues clearly. Ability to prioritize tasks, manage time, and work independently in a hybrid environment. Experience with ticketing systems and documentation of support activities. Relevant IT certifications (e.g., Comp TIA A+, Network+) or a degree/diploma in IT, Computer Science, or a related field are beneficial.

Responsibilities<br><br>Manage and mentor the IT team, ensuring high performance and continuous development. Establish IT policies, procedures, and governance frameworks. Lead IT projects from planning through implementation. Manage technology vendors, service providers, and software partners. Control IT budgets and ensure cost-effective technology investments. Deliver projects on time and within budget. Oversee IT infrastructure, including servers, networks, cloud solutions, and data centers. Develop and implement cybersecurity strategies to protect business and manufacturing systems. Ensure business continuity, disaster recovery, and data backup procedures. Monitor IT security risks and ensure compliance with industry standards. Compliance & Risk Management Ensure compliance with applicable IT regulations and standards. Establish IT audit controls and risk management frameworks. Maintain software licensing compliance and asset management.<br>Qualifications<br>Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field.<br>Required Skills<br><br>Minimum 15+ years of progressive IT experience. At least 5 years in a senior IT leadership role (IT Director, Head of IT, IT Manager). Experience within steel fabrication, steel manufacturing, heavy industry, industrial manufacturing, or engineering environments is mandatory.

Summary<br>The IT Sales Development Specialist is responsible for identifying new business opportunities, generating qualified leads, supporting the sales pipeline, and building strong customer relationships. The role works closely with sales, marketing, and technical teams to promote IT products, software solutions, and services, contributing to business growth and revenue targets.<br>Key Responsibilities<br>Identify and develop new business opportunities in target markets. Generate and qualify sales leads through research, networking, and outbound communication. Build and maintain relationships with prospective and existing customers. Schedule meetings and product demonstrations for the sales team. Understand customer business needs and recommend appropriate IT solutions. Prepare sales proposals, quotations, and presentations. Maintain accurate customer and opportunity data in the CRM system. Follow up on customer inquiries and support the sales cycle until deal closure. Coordinate with technical, implementation, and support teams to ensure customer satisfaction. Monitor market trends, competitors, and customer requirements. Participate in exhibitions, conferences, and customer events when required. Prepare regular reports on sales activities, pipeline status, and lead conversion.<br>Qualifications<br>Bachelor's degree in Information Technology, Computer Science, Business Administration, Marketing, or a related field.2–5 years of experience in IT sales, business development, or sales support. Experience with ERP solutions (e.g., SAP), software, cloud, or infrastructure solutions is an advantage.

Company Overview:A pioneering joint venture between the Egyptian Government and Grifols, a global leader in plasma medicines. Committed to strengthening Egypt’s healthcare sector by developing plasma-derived therapies and establishing world-class plasma donation and manufacturing facilities across the country.<br>Key Responsibilities:Provide first-level support for business applications, manage incidents, troubleshoot issues, and document support tickets Support and maintain key systems including LIMS, SAP, and BECS, ensuring smooth daily operations and user satisfaction Coordinate with global IT teams and external vendors for advanced technical support, system enhancements, and new releases Train end users, support system rollouts, and assist in implementing new functionalities and business requirements Monitor application performance, ensure data accuracy, generate service reports, and proactively identify and mitigate operational risks<br>Qualification:Bachelor's degree in Engineering, Bioscience, Information Technology, or a related field.5+ years of IT experience, including at least 3 years in application support within healthcare or multinational environments. Hands-on experience with ERP systems (SAP preferred), SQL databases, and application troubleshooting. Knowledge of LIMS, laboratory systems, or donor management systems is highly preferred. Strong communication, problem-solving, organizational, and stakeholder management skills with the ability to work independently and in multicultural teams.

Teleperformance is Hiring: IT Service Desk IIAre you an IT professional with experience in technical support and service desk operations? Join Teleperformance and be part of a global team delivering exceptional IT support in a dynamic enterprise environment. What You'll Do:• Provide first-line IT support via phone and email• Troubleshoot hardware, software, and system issues• Manage incidents and service requests through the ticketing system• Support end users with account access, password resets, and desktop applications• Administer Active Directory user accounts and security groups• Work with Microsoft 365, Azure Entra ID, Intune, and Tanium• Escalate complex technical issues when needed• Ensure SLA compliance and maintain accurate documentation What We're Looking For:• Experience with enterprise IT environments and ticketing systems• Strong knowledge of Windows Operating Systems and desktop support• 2–5 years of experience in an IT Service Desk or IT Support role• English level: B1 or above• Hands-on experience with Active Directory administration• Working knowledge of Azure Entra ID, Microsoft 365, Intune, and Tanium• Bachelor's degree in Computer Science, Information Technology, or a related field• ITIL knowledge or certifications such as Comp TIA A+, Network+, Microsoft, or CCNA are a plus• Strong troubleshooting, communication, and problem-solving skills What We Offer:• Competitive salary package• Medical and social insurance• Transportation provided• Hybrid work model• Career growth and development opportunities If you're ready to grow your IT career with a global leader, we'd love to hear from you.

Job Summary:We are seeking a highly motivated and skilled IT Technical Support Specialist to join our team. The successful candidate will play a crucial role in ensuring the efficient operation of our IT infrastructure and providing exceptional technical support to our employees.<br>Key Responsibilities:Provide technical support to end-users. Diagnose and resolve technical problems related to computers, servers, and other peripherals. Configure and maintain network devices to ensure optimal network performance and security. Assist with the setup and maintenance of MFP (Multi-Function Printers). Communicate effectively with employees in both English and Arabic to provide clear and helpful guidance. Troubleshoot and support Microsoft Office 365 and other Microsoft products. Utilize ITSM tool to manage and track support requests, incidents, and changes. Collaborate with external vendors and service providers as needed. Assist with IT asset management and inventory tracking. Stay current with technology trends and security best practices. Provide training and workshops to users to enhance their technical proficiency. Contribute to the development and maintenance of IT documentation and knowledge base.<br>Skill Requirements:Experience At least 3 years of experience as an IT Help Desk or Technical Support. Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent work experience). Proficiency in configuring and maintaining Fortinet and Cisco network devices. Fluent in both English and Arabic, with excellent verbal and written communication skills. Experience with Microsoft 365. Familiarity with Fortinet is a plus. Strong problem-solving skills and the ability to work under pressure. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. A proactive attitude and willingness to learn and adapt to new technologies.<br>Work Conditions:Reports to: IT Manager Location: Degla,Maadi, Cairo

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

Premier Group is seeking a Group IT Manager to spearhead strategic IT management across all PG companies. Reporting directly to the CEO, this pivotal role involves aligning technology endeavors with business objectives, consolidating IT applications, fortifying infrastructure and security, and fostering innovation throughout the organization. The ideal candidate is a forward-thinking leader with robust technical acumen and a successful track record in overseeing cross-functional IT teams.<br>Key Responsibilities Develop and execute a comprehensive Group IT strategy aligned with Premier Group’s overall business goals. Provide strategic leadership and governance of IT functions across all PG companies. Lead the consolidation and optimization of IT applications, systems, and platforms to improve efficiency and reduce complexity. Oversee the design, implementation, and maintenance of robust IT infrastructure, ensuring reliability, scalability, and performance. Ensure strong cybersecurity, data protection, and risk management practices across the organization. Drive the adoption of cloud technologies and enterprise systems to support growth and innovation. Manage IT budgets, vendor relationships, and service providers to deliver cost-effective solutions. Build, mentor, and lead high-performing cross-functional IT teams, fostering collaboration and continuous improvement. Act as a key advisor to executive leadership and stakeholders on technology trends, risks, and opportunities. Promote innovation and digital transformation initiatives that enhance operational efficiency and competitive advantage.<br>Qualifications & Experience:Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field. Minimum of 15 years of progressive IT leadership experience, particularly in a multi-company or group setting. Demonstrated expertise in IT strategy, infrastructure enhancement, and application integration. Proficiency in cybersecurity, cloud technologies, and enterprise systems. Strong capabilities in leadership, communication, and stakeholder engagement.

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable

About the Role:We are seeking a highly motivated and experienced IT Business Relationship Analyst to join our team. In this role, you will play a critical part in building and maintaining strong relationships between the IT department and our business units. You will act as a bridge, ensuring clear communication, collaboration, and alignment between business needs and IT solutions.<br>Responsibilities:Partner with business unit leaders to understand their strategic goals and challenges. Assess the needed systems based on business requirements. Translate business needs into clear and actionable IT requirements. Advocate for business needs within the IT department. Manage and prioritize IT requests from business units. Facilitate communication and collaboration between business units and IT teams. Monitor and measure the success of IT solutions from a business perspective. Identify and manage risks associated with IT projects. Develop and maintain strong relationships with key stakeholders across the organization. Stay up-to-date on the latest IT trends and technologies.<br>Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field(preferred).3-5 years of experience in IT Business Relationship Management, projects management or IT-business alignment. Proven track record of building and maintaining strong relationships with stakeholders at alllevels. Good understanding of system architecture, application integration, APIs, and enterprisesolutions Strong capability in troubleshooting business and technical problems by understandingcustomer journeys and business processes. Ability to identify root causes of issues through analysis of business workflows, system integrations, and operational processes. Strong Presentation & Analytical skills with experience with excel & preferably Power BIExperience with project management tools like Jira & MS Project TOGAF Certification is highly desirable