وظائف تقنية المعلومات في مصر

Managing local/wide area network infrastructure, including routers, switches, firewalls, VPN networks, VoIP technology, and wireless networks Implementing and maintaining a passive network (fiber optic cables and Ethernet). Managing and maintaining NVR and fingerprint system. Providing specialized technical support for all company devices and software, including troubleshooting, installation, and updates. Managing and maintaining audio system, display devices, and printers. Monitoring network performance and troubleshooting connectivity, latency, and data transfer rate issues. Ensuring high-availability solutions with backup systems and failover configurations. Ensuring compliance with IT security policies and supporting audits and risk assessments. Developing and maintaining system and network architecture and configuration documentation. Extensive experience in network and low-current system architecture. • Deep understanding of passive networks and cable issues. Operational experience with surveillance camera systems and fingerprint systems. • Mastery of audio systems. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and in a team. High accuracy and strong organizational skills. Advanced skills in diagnosing and repairing hardware and software faults. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>People with disabilities are welcome (visual impairment - low vision, hearing impairment - deafness)</li><li>Advantages: Health insurance, social insurance, and meals</li></ul>

<p>Jadeer is hiring on behalf of one of our esteemed clients a leading company specializing in security solutions and products, located in 10th of Ramadan City. About the Role The Head of IT will be responsible for leading the organization s overall technology function, ensuring the stability, security, and scalability of all IT systems and operations. This role is critical in aligning technology with business objectives, driving digital transformation, and delivering reliable IT services that support sustainable business growth. Key Responsibilities IT Strategy &amp; Leadership Develop and implement the company s IT strategy in alignment with overall business goals. Act as a strategic partner to senior leadership on all technology-related matters. Lead the IT function and ensure technology initiatives support operational and commercial priorities. Build and manage a high-performing IT team, fostering accountability, collaboration, and continuous improvement. Infrastructure &amp; Systems Management Oversee the organization s IT infrastructure, including networks, servers, hardware, and software systems. Ensure the availability, reliability, and performance of all IT systems and services. Manage enterprise applications and ensure smooth system integration across departments. Oversee the implementation, maintenance, and enhancement of ERP and other business-critical systems. Cybersecurity &amp; Risk Management Develop and enforce IT security policies, procedures, and controls. Ensure strong cybersecurity practices to protect company systems, networks, and data. Monitor and mitigate IT risks, vulnerabilities, and potential threats. Lead disaster recovery planning and business continuity measures related to IT operations. Ensure compliance with relevant legal, regulatory, and data protection requirements. Digital Transformation &amp; Innovation Identify opportunities to improve efficiency and productivity through technology and automation. Lead digital transformation initiatives across the business. Evaluate and implement new technologies that enhance business performance and support growth. Promote a culture of innovation and continuous development within the IT function. Operations, Budgeting &amp; Vendor Management Oversee day-to-day IT operations and service delivery to ensure business continuity. Establish IT policies, governance frameworks, and service standards. Prepare and manage the IT budget, ensuring cost-effectiveness and value-driven investments. Manage relationships with external vendors, service providers, and technology partners. Monitor IT performance through KPIs, reporting, and service metrics. Cross-Functional Collaboration Partner with internal departments to understand business needs and deliver effective technology solutions. Support operational excellence through system improvements and process optimization. Collaborate with Finance, HR, Operations, and Commercial teams on business and technology initiatives. Qualifications &amp; Experience Bachelor s degree in Information Technology, Computer Science, Engineering , or a related field. MBA or relevant postgraduate qualification is a plus. Minimum 10 years of experience in IT , with at least 5 years in a senior leadership role . Proven experience leading IT operations, infrastructure, systems, and digital transformation initiatives. Strong background in managing ERP systems and enterprise applications. Experience in industrial, manufacturing, or product-based environments is a strong advantage. What Success Looks Like in This Role Stable, secure, and efficient IT systems that support daily operations and long-term growth. Successful delivery of technology projects and digital transformation initiatives. Strong cybersecurity posture and reduced operational risk. Effective alignment between IT strategy and business objectives. Improved operational efficiency through system optimization and automation. A high-performing IT team with a strong service and innovation mindset. What You ll Gain Opportunity to lead the IT function within a reputable and growing industrial organization. A strategic leadership role with direct business impact. Exposure to transformation, innovation, and large-scale system improvements. A dynamic environment focused on operational excellence and sustainable growth. Apply Now If you re a strategic IT leader with a passion for innovation, infrastructure, and business-enabling technology, this is your opportunity to make a lasting impact. Lead Technology. Drive Transformation. Apply Now!</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Engineering , or a related field. MBA or relevant postgraduate qualification is a plus. Minimum 10 years of experience in IT , with at least 5 years in a senior leadership role . Proven experience leading IT operations, infrastructure, systems, and digital transformation initiatives. Strong background in managing ERP systems and enterprise applications. Experience in industrial, manufacturing, or product-based environments is a strong advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for an&nbsp;</em><em><strong>IT &amp; Workplace Operations Manager</strong></em><em>&nbsp;for one of our partners, a leading Digital Bank!</em></p><br><p><strong>Job Summary</strong></p><br><p>The<strong> IT &amp; Workplace Operations Manager</strong> owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff. This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.</p><br><p><strong>Responsibilities</strong></p><br><ul><li>Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.</li><li>Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).</li><li>Manage collaboration tools and platforms (e.g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.</li><li>Support software releases and operational activities through issue resolution and management of environment access.</li><li>Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.</li><li>Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.</li><li>Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.</li><li>Manage relationships with IT support vendors and workplace technology providers.</li><li>Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.</li></ul> </div>

Role Objectives Support the technical operations of the IT department by providing advanced technical expertise and leadership. Serve as a subject matter expert in troubleshooting and resolving complex IT issues, while also mentoring and guiding junior team members. Collaborate with cross-functional teams to implement and optimize IT solutions, manage vendors, and ensure compliance with security standards. Drive continuous improvement initiatives and contribute to the strategic direction of the IT department. Stay abreast of emerging technologies and industry best practices to maintain a cutting-edge IT environment. Roles & Responsibilities:Technical Leadership: Provide advanced technical expertise and leadership in supporting IT systems, networks, and infrastructure. Problem Solving: Resolve complex technical issues by conducting in-depth analysis, troubleshooting, and implementing effective solutions. Mentorship: Mentor and guide junior IT staff, sharing knowledge and best practices to enhance the team's capabilities. Documentation: Create and maintain comprehensive documentation of IT systems, processes, and solutions to facilitate Knowledge Base sharing and training. Continuous Improvement: Identify opportunities for process improvement and optimization, implementing best practices and innovative solutions. Monitoring and Maintenance: Monitor IT systems and networks for performance issues, conducting regular maintenance and updates to ensure optimal functionality. Training and Development: Stay updated on emerging technologies and industry trends, and provide training to team members to enhance their technical skills.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLSBachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Minimum of 5 years of experience in a technical support role, with demonstrated expertise in supporting complex IT systems and environments. Profound technical knowledge and hands-on experience with a wide range of IT systems, networks, hardware, and software applications. Proven track record of providing advanced troubleshooting and problem-solving solutions for complex technical issues. Extensive experience in documenting IT processes, procedures, and technical solutions to facilitate knowledge sharing and training. Certifications such as Comp TIA Security+, Cisco Certified Network Associate (CCNA), or Microsoft Certified Solutions Expert (MCSE) are highly desirable. Familiarity with the ITIL (Information Technology Infrastructure Library) framework and experience in implementing IT service management best practices.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for an IT &amp; Workplace Operations Manager for one of our partners, a leading Digital Bank!<br> Job Summary The IT &amp; Workplace Operations Manager owns the delivery of employee-facing IT support and the digital workplace experience across the Bank, ensuring reliable, secure, and efficient IT services for all staff.<br> This role manages the IT Service Desk, endpoint fleet, workforce identity and access management, and collaboration tools, while also supporting release and operational activities through issue resolution and environment access management.<br> Responsibilities Manage the IT Technical Support function (IT Service Desk), including L1 triage, incident resolution, and request handling for all employees.<br> Own and support the digital workplace environment, including the endpoint fleet (laptops, desktops, mobile devices) and workforce identity and access management (IAM).<br> Manage collaboration tools and platforms (e.<br>g., email, Microsoft 365/Teams, video conferencing) to ensure high availability and adoption across the organization.<br> Support software releases and operational activities through issue resolution and management of environment access.<br> Define and monitor Service Level Agreements (SLAs) for the Service Desk and workplace operations, ensuring consistent service quality.<br> Manage onboarding/offboarding processes for employee IT provisioning, including hardware, access, and application setup.<br> Ensure compliance with IT security policies across endpoints, identity management, and collaboration platforms.<br> Manage relationships with IT support vendors and workplace technology providers.<br> Lead and develop the IT support team, ensuring adequate coverage and continuous improvement of support processes.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> Minimum of 7 years of experience in IT service desk, end-user support, or workplace operations management, ideally within banking or financial services.<br> Strong understanding of ITIL service management practices (incident, request, and problem management).<br> Experience with identity and access management (IAM) tools and endpoint management platforms (e.<br>g., Intune, SCCM, or similar).<br> Familiarity with collaboration and productivity platforms (Microsoft 365, Teams, or similar).<br> Experience managing service desk teams and SLAs.<br> Strong customer service orientation and communication skills.<br> Understanding of IT security best practices relevant to endpoint and identity management.<br></span> </div>

Requirements:Bachelor's degree in IT, computer science, business administration or a related field. Master degree is advantageous +1 Years experience in IT risk management or a related role Familiarity with IT infrastructure, systems, and data protection concepts Excellent analytical and problem-solving skills Strong communication and interpersonal skills<br>Core Responsibilities:Integrate controls into IT projects and system implementations. Conduct regular control assessments and evaluations to identify deficiencies and improvement areas. Collaborate with internal audit and Info Sec teams to develop testing plans and establish monitoring processes. Analyze assessment results and recommend remediation measures. Stay updated on regulatory requirements, industry standards, and best practices related to IT controls and compliance. Collaborate with ICT Compliance and Legal teams to ensure controls align with applicable laws and regulations. Provide guidance and support in control remediation efforts. Develop and implement an IT resilience strategy aligned with business objectives. Collaborate with business units to integrate IT resilience into the organization's business continuity management framework. Establish monitoring processes to track the resilience of IT systems and services. Promote awareness of potential risks and the importance of preparedness. Stay updated on emerging technologies, industry trends, and best practices in IT resilience and disaster recovery.

<p><b>We're Hiring: IT Manager Restaurant Chain</b></p><p>Location: Cairo, Egypt</p><p>Industry: Food &amp; Beverage / Restaurant Chain</p><p>Jadeer is hiring on behalf of one of the biggest and most reputable clients in Egypt's Food &amp; Beverage and Restaurant Chain industry. We are looking for an experienced IT Manager to lead technology operations across multiple restaurant locations, ensuring the reliability, security, and efficiency of all IT systems while driving digital transformation and supporting business growth.</p><p>What You'll Do</p><ul><li>Lead IT operations across multiple restaurant branches and the head office.</li><li>Manage POS systems, networks, servers, cybersecurity, and cloud infrastructure.</li><li>Ensure business continuity and high system availability.</li><li>Support digital transformation initiatives and technology projects.</li><li>Lead the IT team and manage external vendors.</li><li>Oversee IT budgets, procurement, and technology planning.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What We're Looking For</p><ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>5 8+ years of IT experience, including leadership responsibilities.</li><li>Previous experience in the Food &amp; Beverage, Hospitality, Retail, or multi-branch restaurant industry is highly preferred.</li><li>Strong expertise in POS systems, networking, Microsoft technologies, cybersecurity, and IT infrastructure.</li><li>Excellent leadership, communication, and project management skills.</li></ul><p>Why Join?</p><ul><li>Competitive salary and benefits package.</li><li>Opportunity to join one of Egypt's leading restaurant groups.</li><li>Career growth and professional development.</li><li>Dynamic, collaborative, and fast-paced work environment.</li><li>Be part of a company committed to innovation and operational excellence.</li></ul><p>Apply Now</p><p>If you're ready to take the next step in your career and make an impact within one of the leading names in the Food &amp; Beverage industry, we'd love to hear from you. Send your CV to [Insert Email] with the subject: IT Manager Restaurant Chain or apply directly through LinkedIn.</p>

About the Role<br>We are looking for an experienced IT Operations Manager to lead and oversee the day-to-day IT operations and infrastructure environment across the Group. The role combines technical leadership and hands-on infrastructure management, ensuring the availability, reliability, security, performance, and continuity of critical IT systems and services. The ideal candidate will have strong experience across infrastructure and systems administration, excellent troubleshooting capabilities, and the ability to lead IT operations while remaining technically involved in day-to-day operations.<br>Key Responsibilities Manage and oversee day-to-day IT Operations and infrastructure services across the Group. Ensure the availability, reliability, performance, and continuity of critical IT infrastructure and services. Maintain hands-on involvement in troubleshooting complex infrastructure, systems, and operational issues. Manage and maintain servers, virtualization platforms, storage, backup systems, cloud infrastructure, and operating systems. Monitor infrastructure performance, availability, capacity, and utilization, and proactively address potential issues. Lead incident management, problem management, and root-cause analysis for major IT incidents. Establish and maintain effective backup, redundancy, disaster recovery, and business continuity arrangements. Ensure effective patching, system maintenance, configuration management, and infrastructure hardening in coordination with Cybersecurity. Review technical solutions, vendor proposals, and infrastructure designs and provide recommendations to IT management. Develop and maintain IT Operations SOPs, SLAs, technical documentation, infrastructure diagrams, and operational procedures. Work closely with the Service Desk to ensure effective escalation and resolution of complex technical issues. Support internal and external IT audits by providing technical documentation, evidence, and operational information. Identify opportunities to improve IT efficiency, service quality, automation, scalability, and cost effectiveness. Lead, coach, and develop the IT Operations team while maintaining strong technical involvement. Manage relationships with vendors, ISPs, managed service providers, and technology partners. Ensure effective communication and escalation during major incidents, outages, infrastructure changes, and critical IT issues. Stay up to date with emerging infrastructure, cloud, virtualization, automation, and IT Operations technologies.<br>Requirements Bachelor’s degree in computer science, Information Technology, Computer Engineering, or a related field.4+ years of relevant experience in IT Operations, Infrastructure, Systems Administration, or Technical Team Management. Strong hands-on experience in IT infrastructure and systems administration. Strong technical knowledge of:Servers and operating systems / Virtualization / Storage and backup / Cloud infrastructure / Enterprise infrastructure Good understanding of networking, cybersecurity, endpoint management, and IT service management. Strong experience in incident management, troubleshooting, root-cause analysis, and problem resolution. Experience managing vendors, ISPs, MSPs, and technology partners. Experience working within a medium- to large-scale organization. Strong analytical and problem-solving skills. Strong leadership and team-management capabilities, with the ability to remain technically hands-on. Excellent communication and stakeholder-management skills.<br>What We’re Looking For We are looking for someone who can balance technical depth with operational leadership — a manager who can lead the IT Operations function while also stepping in to diagnose and resolve complex technical issues when required. If you are a hands-on IT professional with strong infrastructure expertise and a passion for improving IT operations and service reliability, we’d love to hear from you.

Create, modify, disable, and manage user accounts across Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, and business applications Manage user permissions, security groups, shared mailboxes, and access requests in accordance with company policies Support employee onboarding and offboarding, including account provisioning, access management, and IT asset allocation Perform system updates, software deployments, security patches, and firmware upgrades Monitor IT systems and infrastructure health and proactively resolve performance and reliability issues Troubleshoot and resolve hardware, software, network, and user access issues Maintain accurate IT documentation, user records, and system configurations Follow IT security policies and best practices to ensure secure and reliable operations<br><br>Requirements<br><br>2-3 years of experience in IT Operations, System Administration, or a related role Hands-on experience with Active Directory, Microsoft Entra ID, and Microsoft 365Good understanding of user access management, permissions, security groups, and IT support processes Basic knowledge of Windows Server, networking, system troubleshooting, and IT security Strong troubleshooting and problem-solving skills Good communication and teamwork skills<br><br>Benefits<br><br>Hybrid Working Model Social and Medical Insurance Flexible working Environment Transportation

About the Role<br>We are looking for an experienced IT Operations Manager to lead and oversee the day-to-day IT operations and infrastructure environment across the Group. The role combines technical leadership and hands-on infrastructure management, ensuring the availability, reliability, security, performance, and continuity of critical IT systems and services. The ideal candidate will have strong experience across infrastructure and systems administration, excellent troubleshooting capabilities, and the ability to lead IT operations while remaining technically involved in day-to-day operations.<br>Key Responsibilities Manage and oversee day-to-day IT Operations and infrastructure services across the Group. Ensure the availability, reliability, performance, and continuity of critical IT infrastructure and services. Maintain hands-on involvement in troubleshooting complex infrastructure, systems, and operational issues. Manage and maintain servers, virtualization platforms, storage, backup systems, cloud infrastructure, and operating systems. Monitor infrastructure performance, availability, capacity, and utilization, and proactively address potential issues. Lead incident management, problem management, and root-cause analysis for major IT incidents. Establish and maintain effective backup, redundancy, disaster recovery, and business continuity arrangements. Ensure effective patching, system maintenance, configuration management, and infrastructure hardening in coordination with Cybersecurity. Review technical solutions, vendor proposals, and infrastructure designs and provide recommendations to IT management. Develop and maintain IT Operations SOPs, SLAs, technical documentation, infrastructure diagrams, and operational procedures. Work closely with the Service Desk to ensure effective escalation and resolution of complex technical issues. Support internal and external IT audits by providing technical documentation, evidence, and operational information. Identify opportunities to improve IT efficiency, service quality, automation, scalability, and cost effectiveness. Lead, coach, and develop the IT Operations team while maintaining strong technical involvement. Manage relationships with vendors, ISPs, managed service providers, and technology partners. Ensure effective communication and escalation during major incidents, outages, infrastructure changes, and critical IT issues. Stay up to date with emerging infrastructure, cloud, virtualization, automation, and IT Operations technologies.<br>Requirements Bachelor’s degree in computer science, Information Technology, Computer Engineering, or a related field.4+ years of relevant experience in IT Operations, Infrastructure, Systems Administration, or Technical Team Management. Strong hands-on experience in IT infrastructure and systems administration. Strong technical knowledge of:Servers and operating systems / Virtualization / Storage and backup / Cloud infrastructure / Enterprise infrastructure Good understanding of networking, cybersecurity, endpoint management, and IT service management. Strong experience in incident management, troubleshooting, root-cause analysis, and problem resolution. Experience managing vendors, ISPs, MSPs, and technology partners. Experience working within a medium- to large-scale organization. Strong analytical and problem-solving skills. Strong leadership and team-management capabilities, with the ability to remain technically hands-on. Excellent communication and stakeholder-management skills.<br>What We’re Looking For We are looking for someone who can balance technical depth with operational leadership — a manager who can lead the IT Operations function while also stepping in to diagnose and resolve complex technical issues when required. If you are a hands-on IT professional with strong infrastructure expertise and a passion for improving IT operations and service reliability, we’d love to hear from you.

<p>Are you a visionary IT leader ready to shape the technological landscape of a thriving organization? We are seeking an exceptional <strong>IT Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling <strong>on-site</strong> opportunity for a seasoned professional to drive innovation, ensure operational excellence, and lead a talented IT department.</p><p><strong>Overview:</strong> As our IT Manager, you will be the cornerstone of our technology operations, responsible for overseeing all aspects of our information technology infrastructure and services. You will strategize, implement, and manage cutting-edge solutions that empower our business and ensure seamless, secure, and efficient operations. This role is perfect for a proactive problem-solver with a passion for technology and leadership.</p><ul><li><strong>Key Responsibilities:</strong><ul><li><strong>Lead and mentor</strong> a dedicated team of IT professionals, fostering an environment of growth and continuous improvement.</li><li><strong>Oversee the design, implementation, and maintenance</strong> of all IT systems, networks, and infrastructure.</li><li><strong>Develop and enforce IT policies and procedures</strong> to ensure data security, system integrity, and compliance.</li><li><strong>Manage IT projects</strong> from conception to completion, ensuring timely delivery and adherence to budget.</li><li><strong>Evaluate and recommend</strong> new technologies, tools, and methodologies to enhance efficiency and productivity.</li><li><strong>Administer vendor relationships</strong>, negotiating contracts and managing service level agreements.</li><li><strong>Provide strategic input</strong> on technology direction, aligning IT initiatives with overall business objectives.</li><li><strong>Ensure robust cybersecurity measures</strong> are in place and constantly updated to protect company assets.</li></ul></li><li><strong>Skills & Technologies:</strong> You will leverage a comprehensive understanding of <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, and <strong>Computer Science</strong> principles. Expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, <strong>Cybersecurity</strong>, <strong>Project Management</strong>, and <strong>Team Leadership</strong> is crucial. Familiarity with <strong>Cloud Technologies</strong>, <strong>Data Management</strong>, and <strong>Business Continuity Planning</strong> will be highly valued.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional development and career advancement. You will have the chance to spearhead transformative projects, learn emerging technologies, and expand your leadership capabilities within a supportive and forward-thinking environment. Your contributions will directly influence the company's technological roadmap.</li><li><strong>Team & Culture:</strong> Join a collaborative and innovative team where your ideas are valued, and your expertise is celebrated. We believe in empowering our employees and fostering a culture of mutual respect, continuous learning, and shared success.</li><li><strong>Impact:</strong> Your leadership will be pivotal in maintaining our operational stability, enhancing our technological capabilities, and driving the digital transformation of our business. You will directly contribute to our strategic goals and ensure our technology infrastructure is resilient, scalable, and future-proof.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Exceptional Qualifications:</strong><ul><li>A solid academic foundation in <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, or <strong>Computer Science</strong>.</li><li>A minimum of <strong>5-10 years of progressive experience</strong> in IT, with a significant portion in a leadership or managerial capacity.</li><li>Proven expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, and robust <strong>Cybersecurity</strong> practices.</li><li>Demonstrated success in <strong>Project Management</strong>, delivering complex IT initiatives on time and within scope.</li><li>Strong capabilities in <strong>Team Leadership</strong>, inspiring and developing high-performing IT teams.</li><li>Experience with <strong>Vendor Management</strong> and <strong>Budget Management</strong> for IT operations.</li><li>Strategic thinking with the ability to contribute to <strong>Strategic Planning</strong> and align IT with business goals.</li><li>Proficiency in modern technologies, including various <strong>Cloud Technologies</strong> and best practices in <strong>Data Management</strong> and <strong>Business Continuity Planning</strong>.</li><li>A proactive approach to <strong>Technical Support</strong> and problem-solving, ensuring minimal disruption to operations.</li><li>Excellent communication and interpersonal skills, capable of engaging with all levels of an organization.</li></ul></li><li><strong>Career Level Expectations:</strong> This is a <strong>Manager-level</strong> position requiring a leader who is ready to take ownership, drive change, and inspire excellence within their team and across the organization.</li></ul>

About the Company: Legacy, a Hassan Allam Holding company, is responsible for operating the Grand Egyptian Museum.<br>Position Overview:The Grand Egyptian Museum is seeking an IT Support Specialist to provide technical support and ensure the smooth operation of end-user systems.<br>Responsibilities:Provide first-line technical support. Install and configure hardware and software. Troubleshoot system and network issues. Support users and maintain IT assets. Escalate complex technical issues as required.<br>Qualifications:Bachelor's degree in Information Technology or related field. Minimum 2 years of IT support experience. Knowledge of Windows environments, networking, and user support. Strong customer service and communication skills.

About Tech Vision Tech Vision is a leading IT Solutions & Digital Transformation company specializing in IT Infrastructure, Cybersecurity, Cloud Solutions, Microsoft Technologies, Networking, Backup & Disaster Recovery, IP Telephony, and Managed IT Services. We help organizations optimize, secure, and modernize their IT environments. About the Role Tech Vision is looking for a highly motivated B2B IT Sales Executive to drive business growth by identifying new opportunities, building long-term client relationships, and selling enterprise IT solutions to organizations across various industries. The ideal candidate has a passion for technology, excellent communication skills, and a proven ability to achieve sales targets. Key Responsibilities Generate new B2B sales opportunities through prospecting, networking, cold calling, and referrals. Build and maintain strong relationships with decision-makers, including CEOs, IT Managers, Procurement Managers, and Business Owners. Identify customer needs and recommend tailored IT solutions and services. Prepare proposals, quotations, presentations, and commercial offers. Conduct client meetings and product demonstrations. Negotiate contracts and successfully close deals. Collaborate with pre-sales and technical teams to deliver customized solutions. Maintain an accurate sales pipeline using CRM tools. Meet and exceed monthly and quarterly sales targets. Stay up to date with industry trends, emerging technologies, and competitor offerings. Products & Services IT Infrastructure Solutions Microsoft 365 & Microsoft Azure Cybersecurity Solutions Networking (Cisco, HPE, Aruba, Ubiquiti) Firewalls & Network Security Servers & Storage Backup & Disaster Recovery Virtualization Solutions IP Telephony & Contact Center Solutions CCTV & Access Control Managed IT Services Annual Maintenance Contracts (AMC) Qualifications Bachelor's degree in Business, Information Technology, Computer Science, or a related field.2–5 years of experience in B2B IT Sales. Experience selling IT Infrastructure, Cloud, Cybersecurity, or Enterprise Solutions is highly preferred. Strong communication, presentation, and negotiation skills. Ability to build and maintain long-term client relationships. Target-driven with a proven sales track record. Good command of English and Arabic. Experience using CRM systems and Microsoft Office. What We Offer Competitive Basic Salary. Attractive Uncapped Commission. Performance Bonuses. Professional Sales & Technical Training. Career Development & Growth Opportunities. Supportive Team Environment. Opportunity to work with leading global technology vendors.

Company Description EGYPTAIR MAINTENANCE AND ENGINEERING is a key provider of aircraft maintenance, repair, and engineering services supporting EGYPTAIR and other regional and international airlines. The company operates advanced facilities and workshops that handle a wide range of aviation technologies and systems. Its teams work to ensure safety, reliability, and compliance with international aviation standards. The organization offers a professional environment where technical expertise, continuous improvement, and operational excellence are highly valued. Employees have the opportunity to contribute directly to the performance and safety of commercial aviation operations.<br>Role Description The Information Technology Manager is a full-time, on-site role based in El Obour, responsible for overseeing the planning, implementation, and maintenance of IT systems that support maintenance and engineering operations. Day-to-day tasks include managing IT infrastructure and networks, monitoring system performance, and ensuring high availability and security of critical applications. The role involves leading and mentoring IT team members, coordinating support activities, and resolving technical issues in collaboration with internal stakeholders. The Information Technology Manager will also manage IT projects, work with vendors, and contribute to technology roadmaps that align with organizational goals. This position requires close coordination with operational departments to ensure that IT services are reliable, compliant, and well-integrated with aviation maintenance processes.<br>Qualifications<br> <br>Strong leadership, team management, and communication skills, with the ability to coordinate across technical and operational departments. Proficiency in managing IT infrastructure, including servers, networks, storage, and end-user systems, preferably in industrial or aviation environments. Experience with IT security practices, data protection, and compliance with relevant standards and regulations. Background in IT project management, including planning, budgeting, vendor coordination, and implementation of new systems or upgrades. Ability to diagnose and resolve complex technical issues, prioritize tasks, and maintain high service levels in a dynamic setting. Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; advanced certifications (such as ITIL, PMP, or network/security certifications) are an asset. Familiarity with maintenance or engineering systems, ERP solutions, or industry-specific applications is advantageous. Commitment to continuous learning, process improvement, and adopting emerging technologies that support operational efficiency.

Business Development Executive Sales & Marketing (Remote, Egypt)<br><br>Location: Remote Egypt<br><br>Experience: 5+ Years<br><br>Employment Type: Full-Time<br><br>We are looking for a dynamic Business Development Executive with experience in IT Sales and Marketing to drive business growth, generate leads, and build strong client relationships.<br><br>Key Responsibilities<br><br>Identify and pursue new business opportunities in IT services and solutions. Build and maintain relationships with prospective and existing clients. Develop and execute sales strategies to achieve revenue targets. Conduct market research and competitor analysis. Prepare proposals, presentations, and marketing materials. Collaborate with technical and delivery teams to ensure client satisfaction. Support lead generation, digital marketing, and brand promotion initiatives.<br><br>Requirements<br><br>Bachelor's degree in Business, Marketing, IT, or a related field.3+ years of experience in IT Sales, Business Development, or Marketing. Excellent communication and negotiation skills. Self-motivated and able to work independently in a remote environment. Experience with CRM tools and digital marketing platforms is an advantage.<br><br>a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }<br><br>Skills: CRM, Business development, Marketing, IT sales, digital marketing

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Technical Support Specialist is responsible for providing first-line support to end-users, troubleshooting and resolving hardware and software-related issues, and ensuring the smooth operation of the organization's IT systems.<br> They will serve as the primary point of contact for users, offering technical guidance, training, and assistance to maintain productivity and minimize downtime.<br> Respond to user requests and inquiries through various channels, including phone, email, and ticketing systems, and provide timely and effective support.<br> Diagnose and troubleshoot hardware and software problems, such as network connectivity, application malfunctions, and user account issues.<br> Provide step-by-step instructions and guidance to users on the proper use of IT systems, applications, and equipment.<br> Escalate complex or unresolved issues to the appropriate IT team or subject matter experts for further investigation and resolution.<br> Document all support activities, including problem descriptions, troubleshooting steps, and resolutions, in the IT service management system.<br> Maintain and update the knowledge base with solutions to common problems and best practices for end-user support.<br> Assist with the deployment and configuration of new hardware and software, ensuring a smooth transition for users.<br> Collaborate with other IT teams to ensure the seamless integration and operation of systems and applications.<br> Provide on-site support and remote assistance to users as needed, including after-hours and weekend support for critical systems.<br> Participate in the development and implementation of IT policies, procedures, and standards related to user support.<br> Contribute to the continuous improvement of the IT support processes and the enhancement of the user experience.<br> Stay up to date with the latest technologies, tools, and best practices in the field of IT support.<br> Mentor and train junior IT support staff or interns as needed.<br> Associate degree or bachelor’s degree in computer science, Information Technology, or a related field.<br> 1-3 years of experience in a technical support or helpdesk role, preferably in a corporate or enterprise environment.<br> Strong troubleshooting and problem-solving skills to diagnose and resolve a wide range of hardware and software issues.<br> Proficient in the use of Windows, macOS, and/or Linux operating systems, as well as common office productivity applications.<br> Knowledge of networking concepts, including TCP/IP, Wi-Fi, and basic troubleshooting techniques.<br> Familiarity with IT service management practices, including incident management and service desk operations.<br> Excellent communication and interpersonal skills to effectively interact with users and provide clear, concise, and user-friendly support.<br> Ability to work independently and as part of a team to support the IT needs of the organization.<br> Adaptability and a willingness to learn about new technologies and stay up to date with industry trends.<br> Strong customer service orientation and a commitment to providing high-quality user support.<br> Industry certifications (e.<br>g., CompTIA A+, Network+, Security+) are preferred.<br></span> </div>

We’re Hiring: IT Sales Account Manager<br><br>???? Location: Zahraa El Maadi<br><br>???? Company: ITPS<br><br>Are you experienced in B2B IT Sales and looking for a dynamic, professional environment to grow your career?<br>Join our team at ITPS!<br><br>???? Requirements:<br>✅ Minimum 2 years of experience in B2B IT Sales<br>✅ Strong communication and negotiation skills<br>✅ Target-oriented and client-focused<br><br>???? Working Hours: 9:00 AM – 5:00 PM (On-site)<br><br>???? We Offer:<br>• Competitive fixed salary + attractive commission<br>• Medical & social insurance<br>• Supportive and growth-focused work culture<br><br>???? To Apply:<br>Send your CV to: HR@itps-eg.com<br>Or message us directly.<br><br>#Hiring #B2BSales #ITJobs #Account Manager #Sales Opportunity #Zahraa ElMaadi #ITPS

About the Company: Legacy, a Hassan Allam Holding company, is responsible for operating the Grand Egyptian Museum.<br>Position Overview:We are seeking an experienced IT Specialist to support infrastructure, systems administration, cybersecurity, and technology operations.<br>Responsibilities:Manage and maintain IT infrastructure and systems. Monitor system performance and security. Support server, network, and application administration. Implement technology improvements and best practices. Troubleshoot and resolve advanced technical issues.<br>Qualifications:Bachelor's degree in Information Technology, Computer Science, or related field. Minimum 5 years of relevant experience. Strong knowledge of networks, servers, cybersecurity, and systems administration. Professional certifications are an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ABOUT THE ROLE<br> </strong>We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization.</p><br><p>This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><br><strong>KEY RESPONSIBILITIES</strong><p><strong>IT Operations &amp; Systems Administration</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage user accounts, licenses, groups, permissions, MFA, and access controls. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain IT systems, documentation, configurations, and asset records. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with server, cloud, and infrastructure projects as required. </p><br><p><strong>End User Support</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support executives and senior leadership with a high level of professionalism and responsiveness. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist users with onboarding, offboarding, device setup, application access, and account configuration. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide remote and occasional onsite support. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain internal knowledge base articles and technical documentation. </p><br><p><strong>Cybersecurity</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with implementation and maintenance of IT security controls. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and respond to security alerts and suspicious activity. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support email security platforms such as Barracuda, Mimecast, or equivalent. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with phishing investigations, email quarantine, malware alerts, and security incidents. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Help maintain security policies and ensure users follow IT security best practices. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in security awareness and cybersecurity training initiatives. </p><br><p><strong>IT Projects</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in and lead technical projects from planning through implementation. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evaluate new technologies and make recommendations based on business requirements. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with vendors, MSPs, software providers, and consultants. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create project documentation and ensure successful handover into IT operations. </p><br><p><strong>Automation &amp; Process Improvement</strong></p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify repetitive IT tasks and opportunities for automation. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Improve onboarding, offboarding, access management, software deployment, and IT support processes. </p><br><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop standardized procedures and documentation to improve operational efficiency. </p><br> </div>

<p>In this role, you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating with various teams to understand technological needs and implementing effective solutions that enhance call center functionalities.</p><p><strong>Strategic IT Management:</strong> Develop and implement IT strategies that support and align with the company s business objectives. Collaborate with executive leadership to ensure IT strategies effectively support overarching business initiatives.</p><p><strong>Operational Oversight:</strong> Manage the day-to-day operations of the IT department, including budgeting, staffing, and project management. Ensure the IT infrastructure is robust and effectively supports the operational requirements of the business.</p><p><strong>System Implementation and Maintenance:</strong> Oversee the selection, implementation, and maintenance of IT systems and software to meet business needs. Regularly review and update IT systems to ensure they remain relevant, efficient, and secure.</p><p><strong>Technical Support and Issue Resolution:</strong> Provide leadership and support for high-level technical issues, ensuring they are resolved in a timely and efficient manner. Develop and maintain protocols for the quick resolution of IT disruptions to minimize operational downtime.</p><p><strong>Budget and Resource Management:</strong> Develop and manage the IT budget, ensuring optimal allocation and utilization of resources. Monitor expenditures and make adjustments as necessary to align with financial objectives and constraints.</p><p><strong>Disaster Recovery and Business Continuity Planning:</strong> Develop and implement disaster recovery and business continuity plans to ensure the stability of IT operations under adverse conditions. Conduct regular reviews and drills to ensure plans are effective and well-understood by relevant staff.</p><p><strong>Stakeholder Communication and Coordination:</strong> Serve as the primary IT contact for offshore clients and other stakeholders, ensuring clear and effective communication regarding IT matters. Coordinate with various departments to align IT services with business needs and priorities.</p><p>Embrace This Opportunity! Are you ready to contribute to a global leader and elevate your career to new heights? Join Future Group and embark on an exciting journey of growth and technological innovation. Apply now and become an integral part of a team that is redefining the future of communication through technology and service excellence. Unlock your potential with Future Group and make a difference today!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Experience: Minimum of 5 years of experience in IT management in a call center is a must.</li><li>Certifications: PMP, ITIL, or similar certifications are highly desirable.</li><li>Proven leadership and team management abilities.</li><li>In-depth understanding of IT systems and infrastructure.</li><li>Ability to manage multiple projects and priorities in a dynamic environment.</li></ul>