Technical Support R&R
|المكان||مصر - السادات، المنوفية|
|نوع الوظيفة||Full Time|
We are leading FMCG company looking for the following Position: “Technical Support R&R”
- Bachelor’s degree in computer science or Information System. "Must have a CCNA & MSCA source knowledge, preferred to be certified "
- 1 to 3 years of experience.
- have a previous experience as an IT Technical support, preferred with manufacturing companies.
- Good / Very Good in English
-“El-Sadat city and Monofia residents are highly preferred” we have accommodation in El Sadat
- Male Only
- Troubleshoot client issues, including software, Hardware and network related inquiries.
- Use company online knowledge base to resolve client issue before escalating to management.
- Maintains client confidence and protects operations by keeping the information confidential.
- Maintains internet, Leased line and or MPLS with service providers.
- Support users email access and troubleshooting.
- Support users indifferent Microsoft Products, Active directory, DNS, DHCP Group policy & files Share server. - Good experience in virtualization XEN Citrix and VMware. - Maintains users and servers backup via backup solution software.
- Monitoring Servers and network environment.