Jobs in Tourism Sector in Egypt
6466 Jobs Found
Egypt - Al Qalyubiyah
Job Requirements:Bachelor's Degree in Mechanical Engineering or equivalent.3–6 years of relevant experience. Very Good command of English. Hands-on experience in maintaining industrial laundry equipment. Strong ability to diagnose mechanical faults. Very good knowledge of reading technical drawings and equipment manuals.<br>Key Responsibilities:Diagnose and repair mechanical, electrical, and electronic faults. Monitor pressure gauges and temperature controllers to ensure safe and efficient operation. Calibrate sensors and equipment control systems. Manage the inventory of critical and consumable spare parts. Document all preventive and corrective maintenance activities and maintain equipment records. Train and guide laundry operators on the safe and proper use of equipment. Develop and implement Preventive Maintenance (PM) programs for electromechanical equipment and automated control systems (PLC/BMS). Required Skills:Strong analytical and problem-solving skills. Leadership and team management abilities. Ability to work independently. Physical fitness and the ability to work in an industrial environment.
Hilton Luxor Resort & Spa
Egypt - Cairo
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a food & beverage waiter, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Delight our guests:</strong> Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special.</li>
<li><strong>Master the menu:</strong> Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidence.</li>
<li><strong>Serve with efficiency and care:</strong> Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!</li>
<li><strong>Manage the food service station:</strong> Make sure the food service station is always fully stocked, clean, and organized.</li>
<li><strong>Comply with regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school diploma or equivalent</li>
<li>Good communication and customer-service skills</li>
<li>Previous hotel or restaurant experience preferred</li>
<li>Good telephone etiquette and active listening</li>
<li>Basic computer and POS knowledge</li>
<li>Good knowledge of food and beverage menus</li>
<li>Professional appearance and positive attitude</li>
<li>Ability to work shifts, weekends, and holidays</li>
<li>Basic English proficiency; additional languages are an advantage</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
Marriott Hotels & Resorts
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Banquet Operations<br>• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).<br>• Applies knowledge of all laws, as they relate to an event.<br>• Uses banquet beverage “Use” records to control liquor costs and manage the banquet beverage perpetual inventory.<br>• Ensures accurate customer billing for banquet events.<br>• Ensures coordination and execution throughout the event.<br>• Attends pre-conference meetings to ensure specifications of the group event are well executed.<br>• Ensures function space and corresponding heart of the house areas are cleaned and maintained.<br>• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.<br>Leading Banquet Team<br>• Attends and participates in all pertinent meetings.<br>• Leads shifts and actively participates in the servicing of events.<br>• Leads discussions to review scheduled events and proactively avoid service challenges and failures.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing Profitability<br>• Assists team in developing lasting relationships with groups to retain business and increase growth.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Anticipates guests' needs and responds promptly.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.<br>• Ensures property policies are administered fairly and consistently.<br>• Monitors and manages the payroll function.<br>• Schedules banquet service staff to forecast and service standards, while maximizing profits.<br>• Ensures employees are treated fairly and equitably.<br>• Effectively schedules to business demands and for tracking of employee time and attendance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Sets goals and delegates tasks to improve departmental performance.<br>• Provides additional training to employees of other departments when additional assistance is needed for larger functions.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Egypt - Cairo
Requirements:* Loading contracts, rates & promotions.* Checking the contracts received to ensure all required information are mentioned.* Communicate with contract mangers for missing/unclear information.* Update stop sale on contracts.* QC/QA on loading contracts to achieve accurate loading.* Handling Bookings issues and investigations.* Assist hotels on Extra Net.* Checking the rates are updated correctly on call center.* Follow Up on the Pending communications.* Ensure clear understanding of requests and inquiries.* Manage daily received communications in generic mailbox.* Process business partners requests on the system with immediate effect.* Communicate & respond to e-mails inquiries and requirements of the suppliers.* Make regular follow up to obtain further incomplete information.* Handle other assigned tasks by the Supervisor or the Manager.* Send daily achieved tasks report to the line managers.<br>Qualifications:* High school graduate /a bachelor's degree.* 0-1 year of experience in Tourism Industry.* Basic computer proficiency.* Excellent in the English language.
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Income audit oversight:</strong><br>
<ul>
<li>Supervise daily audit procedures to ensure all hotel revenue, including rooms, food & beverage, and other charges, are accurately posted to the general ledger.</li>
<li>Review and reconcile all daily revenue reports from various departments to ensure consistency and accuracy.</li>
<li>Ensure all discrepancies are resolved in a timely manner, escalating any unresolved issues to management as needed.</li>
</ul>
<strong>Team supervision & training:</strong><br>
<ul>
<li>Supervise and train income audit associate to ensure adherence to all auditing procedures, accounting principles, and hotel policies.</li>
</ul>
<strong>Revenue reconciliation:</strong><br>
<ul>
<li>Reconcile revenue and payment discrepancies between the front desk, food & beverage, and other departments.</li>
<li>Ensure that all postings are in accordance with internal controls and industry standards.</li>
<li>Review all adjustments, cancellations, and corrections made to guest folios to ensure accuracy and prevent fraud.</li>
</ul>
<strong>Daily and monthly reporting:</strong><br>
<ul>
<li>Prepare and review daily, weekly, and monthly income audit reports to provide accurate financial data to senior management.</li>
<li>Ensure reports are generated timely, error-free, and in compliance with hotel and regulatory standards.</li>
<li>Provide financial analysis and reporting on variances or discrepancies in daily revenue to help management understand financial trends.</li>
</ul>
<strong>Internal control & compliance:</strong><br>
<ul>
<li>Ensure that all income audit procedures follow hotel internal control guidelines and accounting policies.</li>
<li>Collaborate with internal auditors to ensure proper compliance with financial regulations and audit standards.</li>
<li>Conduct periodic checks to verify the accuracy of guest billing and accounting.</li>
</ul>
<strong>Collaboration with other departments:</strong><br>
<ul>
<li>Work closely with the Front Office, F&B, and Sales departments to ensure proper revenue capture and reporting of sales transactions.</li>
<li>Communicate any discrepancies in revenue postings or other financial concerns to the relevant departments.</li>
<li>Assist in addressing any concerns or questions regarding charges or financial discrepancies from guests or hotel management.</li>
</ul>
<strong>Month-end closing:</strong><br>
<ul>
<li>Assist in the month-end closing process to ensure timely and accurate revenue recognition.</li>
<li>Ensure that all income transactions are recorded and reconciled accurately before month-end reporting.</li>
</ul>
<strong>Continuous process improvement:</strong><br>
<ul>
<li>Review and suggest improvements to existing income audit processes and procedures to enhance efficiency and accuracy.</li>
<li>Stay updated on industry best practices and accounting standards to implement changes as necessary.</li>
</ul>
<strong>Audit assistance:</strong><br>
<ul>
<li>Assist with external and internal audits, providing necessary documentation and explanations of revenue transactions when required.</li>
<li>Prepare and maintain files for audit reviews.</li>
</ul>
<strong>Additional responsibilities:</strong><br>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the companyu2019s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<strong>Leading others</strong><br>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<strong>Leading the business</strong><br>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Qualifications</h4>
<strong>Experience / certificates / education</strong><br>
<ul>
<li>Bacheloru2019s degree in Accounting, Finance, Business Administration, or a related field preferred.</li>
<li>Minimum of 3-5 years of experience in income auditing, accounting, or finance, preferably in the hospitality industry.</li>
<li>Strong knowledge of accounting principles and practices.</li>
<li>Proficiency with accounting software (e.g., Oracle, Sage, or similar systems).</li>
<li>Detail-oriented with the ability to identify discrepancies and take corrective actions.</li>
<li>Excellent organizational and time-management skills.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Ability to work under pressure, meet deadlines, and handle multiple tasks simultaneously.</li>
<li>Strong communication and interpersonal skills.</li>
</ul>
<h4>Additional information</h4>
<strong>Your team and working environment:</strong><br>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<strong>Our commitment to diversity & inclusion:</strong><br>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Egypt - Cairo
<p><h4>Job summary</h4>
<p>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The revenue manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.</li>
<li>Or</li>
<li>4-year bachelor's degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Analyzing and reporting revenue management data</h4>
<ul>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li>
<li>Maintains accurate reservation system information.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Generates updates on transient segment each period.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
</ul>
<h4>Executing revenue management projects and strategy</h4>
<ul>
<li>Updates market knowledge and aligns strategies and approaches accordingly.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Establishes long-range objectives and specifying the strategies and actions to achieve them.</li>
<li>Takes a predetermined strategy and drives the execution of that strategy.</li>
<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li>
<li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes, systems, products to make improvements.</li>
<li>Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.</li>
<li>Ensures hotel strategies conform to brand philosophies and initiatives.</li>
<li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Prepares sales strategy meeting agenda, supporting documentation.</li>
<li>Communicates proactively with properties regarding rate restrictions and strategy.</li>
<li>Manages rooms inventory to maximize cluster rooms revenue.</li>
<li>Assists hotels with pricing and provides input on business evaluation recommendations.</li>
<li>Leads efforts to coordinate strategies between group sales offices.</li>
<li>Supports cluster selling initiatives by working with all reservation centers.</li>
<li>Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.</li>
<li>Checks distribution channels for hotel positioning, information accuracy and competitor positioning.</li>
<li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Initiates, implements and evaluates revenue tests.</li>
<li>Provides recommendations to improve effectiveness of revenue management processes.</li>
<li>Communicates brand initiatives, demand and market analysis to hotels, clusters, franchise partners, owners.</li>
<li>Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.</li>
<li>Promotes and protects brand equity.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages internal key stakeholder relationships in a proactive manner.</li>
<li>Acts as a liaison, when necessary, between property and regional/corporate systems support.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li>
<li>Attends staff, forecast, long range meetings as requested by properties.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
ENNISMORE
Egypt - Egypt
<p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Responsibilities Greet guests warmly and professionally as they arrive, making them feel welcomed and valued. Manage guest reservations, ensuring that all seating arrangements align with the restaurant s flow and capacity. Escort guests to their assigned tables, ensuring they are seated promptly and comfortably. Address any special requests from guests, such as seating preferences or accessibility needs, and accommodate them to the best of your ability. Coordinate reservations using the restaurant s reservation system, ensuring accuracy in the number of guests, dining times, and any special requests. Manage waitlists effectively during peak hours, ensuring that guests are informed about wait times and keeping them updated if delays occur. Ensure that every guest receives top-tier service by addressing any concerns or issues quickly and efficiently. Proactively check with guests to confirm they are satisfied with their seating and dining experience. Assist in any special celebrations, such as birthdays, anniversaries, or other special occasions, by offering appropriate greetings or services. Stay informed about the restaurant s menu, including special dishes, daily specials, and any unique offerings, to provide guests with accurate information and recommendations. Work closely with the service team to relay customer feedback and ensure the service meets the restaurant's standards. Maintain the flow of seating arrangements, balancing the restaurant s dining capacity and ensuring that the guests are seated efficiently without compromising service quality. Monitor the dining area to ensure tables are cleared and reset promptly for new guests. Communicate effectively with the kitchen, bar, and service team to ensure smooth operations and seating arrangements are carried out as planned. Keep the front entrance and lobby area clean, organized, and inviting. Ensure that any waiting areas are comfortable, with appropriate seating and the availability of water or other refreshments, if applicable. Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>What awaits you... The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand. The ability to challenge the norm and work in an environment that is both creative and rewarding. Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity. A competitive package and plenty of development opportunities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent customer service and communication skills, with the ability to interact with guests in a friendly and professional manner.</li><li>Strong organizational and multitasking abilities, with the ability to manage reservations and handle guest inquiries efficiently.</li><li>Basic knowledge of the restaurant s menu and offerings, with the ability to assist guests with menu questions.</li><li>Ability to remain calm under pressure during busy periods, maintaining a welcoming atmosphere.</li><li>Professional appearance and demeanour, in line with the restaurant s standards.</li><li>Proficiency in reservation software or willingness to learn.</li><li>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</li><li>Leading Myself Positive Orientation Operational Decision Making Self-Development & Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change</li><li>Previous experience in a restaurant or hospitality role is preferred, especially in a fine-dining or specialty restaurant environment.</li></ul>
Egypt - Cairo
### ???? We Are Hiring – HORECA Sales Supervisor<br>A company operating in the **Food Industry** is looking to hire:<br>???? **Job Title:** HORECA Sales Supervisor<br>### **Job Responsibilities:**<br>* Supervise the HORECA sales team and achieve sales targets.* Manage and follow up with clients including hotels, restaurants, cafés, and catering companies.* Develop new markets and acquire new clients to expand the customer base.* Monitor the sales team’s performance and daily visits.* Follow up on orders and collections while ensuring customer satisfaction.* Monitor market trends and competitors and provide regular sales reports.* Train, coach, and guide the sales team to improve overall performance.<br>### **Requirements:**<br>* Bachelor’s degree or relevant higher education.* **5–10 years of experience** in HORECA sales.* Previous experience in the **Food Industry** is required.* Previous experience in a sales supervisory role.* Strong communication, negotiation, and leadership skills.* Ability to achieve sales targets and work under pressure.<br>???? **Work Location:** Fifth Settlement, New Cairo<br>???? **To Apply:** Please send your CV with **“HORECA Sales Supervisor”** in the email subject line.<br>#Hiring #HORECA #Sales Supervisor #Sales Jobs #Food Industry #Jobs Egypt<br>[Apply / Job Advertisement](https://healthy-nova.net/public/Job Advertisement?utm_source=chatgpt.com)
AccorHotel
Egypt - Cairo
<p>Main Duties: Operates Telephone Exchange Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary. Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier. Screens incoming calls for guest when requested. Pages called party through paging system. Updates room rack in Telephone Exchange. Handles wake-up calls and requests for directory assistance from guests; gives general information to guests. Handles emergency communications for the hotel. Maintains cleanliness and order of work area. Performs duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's in Tourism , Languages or any related Field.</li><li>( 0-3 ) years experience working with Opera or a related system.</li><li>Fluency in English is a must.</li><li>Additional languages are a plus.</li><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li></ul>
AccorHotel
Egypt - Cairo
<p>Main Duties: Operates Telephone Exchange Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary. Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier. Screens incoming calls for guest when requested. Pages called party through paging system. Updates room rack in Telephone Exchange. Handles wake-up calls and requests for directory assistance from guests; gives general information to guests. Handles emergency communications for the hotel. Maintains cleanliness and order of work area. Performs duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's in Tourism , Languages or any related Field.</li><li>( 0-3 ) years experience working with Opera or a related system.</li><li>Fluency in English is a must.</li><li>Additional languages are a plus.</li><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li></ul>
toto
Egypt - Cairo
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile. Our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<h4>Asian restaurant server at Four Seasons Hotel Cairo at The First Residence</h4>
<p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced restaurant server who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p>
<h4>What you bring</h4>
<ul>
<li>Requires a working knowledge of restaurant operations.</li>
<li>Working knowledge is generally learned on the job.</li>
<li>Requires ability to operate computer equipment and other restaurant systems.</li>
<li>Requires reading, writing and oral proficiency in the English language.</li>
<li>More than 1 year experience.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary dry cleaning for employee uniforms/business attire</li>
<li>Complimentary employee meals</li>
<li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals</li>
<li>Dental and medical/disability/life insurance</li>
<li>Retirement pension plan</li>
<li>Employee service awards</li>
<li>Annual employee party, social and sports events</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full-time job with 44 working hours a week</p></p><p></p>
Egypt - Al Gharbiyah
Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Responsibilities<br><br>Job Description<br><br>Invoice & Billing Management:<br><br> Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts. Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses. Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies. <br><br>Collections Management:<br><br> Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances. Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices. Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments. <br><br>Account Reconciliation:<br><br> Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced. Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported. Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities. <br><br>Cash Flow & Financial Reporting:<br><br> Monitor cash flow and ensure that payments are processed and deposited in a timely manner. Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management. Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement. <br><br>Internal Controls & Compliance:<br><br> Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements. Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud. Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes. <br><br>Customer Service & Client Relations:<br><br> Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments. Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances. Ensure a high level of professionalism and service in all interactions with clients and internal teams. <br><br>Collaboration with Other Departments:<br><br> Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed. Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis. <br><br>Continuous Process Improvement:<br><br> Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections. Stay updated on industry best practices and any changes in financial regulations or software tools. <br><br>Additional Responsibilities<br><br> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. <br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.<br><br>Leading Myself<br><br> Positive Orientation Operational Decision Making Self-Development & Management<br><br>Leading Others<br><br> Developing an Empowered Team Leading an Engaged and Diverse Team Communication<br><br>Leading the Business<br><br> Advocating Guest Passion Business Planning and Analysis Business Improvement and Change<br><br>Experience/Certificates/Education<br><br> Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred. Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry. Strong knowledge of accounting principles, accounts receivable processes, and financial reporting. Proficiency with accounting software (e.g., Oracle, Sage, Quick Books) and Microsoft Office Suite (especially Excel). Excellent organizational, problem-solving, and time-management skills. Strong communication skills and the ability to manage relationships with both clients and internal teams. Ability to lead, motivate, and train a team of accounts receivable professionals. High attention to detail and accuracy in financial data processing. Strong communication and interpersonal skills. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Egypt - Cairo
<h3>1. Corporate Business Development</h3><ul><li><p>Identify, target, and acquire new corporate clients.</p></li><li><p>Develop relationships with companies, multinational organizations, SMEs, NGOs, institutions, and executive decision-makers.</p></li><li><p>Build and maintain a strong corporate sales pipeline.</p></li><li><p>Conduct sales visits, presentations, meetings, and business negotiations.</p></li><li><p>Identify opportunities for long-term corporate travel contracts and preferred-supplier agreements.</p></li><li><p>Develop new accounts while maximizing revenue from existing clients.</p></li></ul><h3>2. Corporate Travel Sales</h3><ul><li><p>Promote ALTAYYAR's full range of corporate travel solutions, including:</p><ul><li><p>International & domestic air tickets</p></li><li><p>Corporate hotel accommodation</p></li><li><p>Airport transfers and ground transportation</p></li><li><p>Business travel management</p></li><li><p>Visa assistance</p></li><li><p>MICE and corporate events</p></li><li><p>Incentive travel and group travel</p></li><li><p>VIP and executive travel services</p></li><li><p>Travel insurance and related services</p></li></ul></li><li><p>Understand clients' travel policies and design suitable travel solutions.</p></li><li><p>Prepare competitive quotations and commercial proposals.</p></li><li><p>Negotiate rates, contracts, payment terms, and service agreements.</p></li></ul><h3>3. Account Management</h3><ul><li><p>Maintain strong relationships with corporate decision-makers and travel coordinators.</p></li><li><p>Conduct regular account reviews and identify opportunities for additional business.</p></li><li><p>Ensure high client satisfaction and rapid resolution of service issues.</p></li><li><p>Monitor client spending and identify opportunities to increase account profitability.</p></li><li><p>Develop key accounts into long-term strategic partnerships.</p></li></ul><h3>4. Sales Targets & Revenue</h3><ul><li><p>Achieve monthly, quarterly, and annual sales and revenue targets.</p></li><li><p>Meet agreed KPIs for:</p><ul><li><p>New corporate accounts</p></li><li><p>Sales revenue</p></li><li><p>Gross profit / margin</p></li><li><p>Client retention</p></li><li><p>Number of qualified leads</p></li><li><p>Conversion rate</p></li><li><p>Corporate contract acquisition</p></li></ul></li><li><p>Prepare regular sales forecasts and pipeline reports for management.</p></li></ul><h3>5. Networking & Market Development</h3><ul><li><p>Represent ALTAYYAR at corporate meetings, exhibitions, networking events, trade shows, and industry events.</p></li><li><p>Develop relationships with HR, Procurement, Administration, Finance, Executive Assistants, Travel Managers, and senior management.</p></li><li><p>Monitor competitors, market pricing, corporate travel trends, and new business opportunities.</p></li><li><p>Build a strong professional network within the Egyptian corporate and travel sectors.</p></li></ul><h3>6. Internal Coordination</h3><ul><li><p>Coordinate closely with Ticketing, Operations, Hotels, MICE, Visa, Finance, and Management teams.</p></li><li><p>Ensure quotations and proposals are accurate, commercially viable, and delivered on time.</p></li><li><p>Follow up on outstanding quotations and convert opportunities into confirmed business.</p></li><li><p>Ensure proper handover of new corporate accounts to the relevant operational teams.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Required Qualifications & Experience</h2><ul><li><p>Bachelor's degree in Business Administration, Marketing, Tourism, Hospitality, or a related field.</p></li><li><p><strong>3–5+ years of proven B2B/corporate sales experience</strong>, preferably within travel, tourism, hospitality, aviation, or a related service industry.</p></li><li><p>Existing corporate network is highly desirable.</p></li><li><p>Strong understanding of corporate travel and business-travel requirements.</p></li><li><p>Proven record of achieving sales targets.</p></li><li><p>Excellent negotiation and presentation skills.</p></li><li><p>Excellent communication skills in <strong>English and Arabic</strong>.</p></li><li><p>Strong commercial awareness and ability to understand margins and profitability.</p></li><li><p>Proficiency in Microsoft Office and CRM/sales management tools.</p></li><li><p>Willingness to conduct frequent client meetings and sales visits.</p></li></ul><h2>Preferred Skills</h2><ul><li><p>Experience selling corporate travel management services.</p></li><li><p>Existing relationships with Egyptian companies and multinational organizations.</p></li><li><p>Knowledge of airline, hotel, MICE, and ground transportation products.</p></li><li><p>Experience negotiating corporate contracts and annual agreements.</p></li><li><p>Strong lead-generation and cold-acquisition capabilities.</p></li><li><p>Ability to independently manage the complete sales cycle from prospecting to closing.</p></li></ul><h2>Key Competencies</h2><ul><li><p><strong>Business Development</strong></p></li><li><p><strong>Relationship Management</strong></p></li><li><p><strong>Negotiation</strong></p></li><li><p><strong>Consultative Selling</strong></p></li><li><p><strong>Communication & Presentation</strong></p></li><li><p><strong>Commercial Awareness</strong></p></li><li><p><strong>Target Orientation</strong></p></li><li><p><strong>Problem Solving</strong></p></li><li><p><strong>Account Management</strong></p></li><li><p><strong>Networking</strong></p></li><li><p><strong>Time Management</strong></p></li><li><p><strong>Team Collaboration</strong></p></li></ul><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Novotel Cairo El Borg</p>
<h4>Job description</h4>
<h4>Key responsibilities</h4>
<h4>Revenue strategy & planning</h4>
<ul>
<li>Develop and implement revenue management strategies to maximize RevPAR, ADR, and occupancy.</li>
<li>Analyze historical data, market trends, and demand patterns to forecast future business levels.</li>
<li>Monitor daily pickup, pace, and booking trends and adjust pricing strategies accordingly.</li>
<li>Develop short-term and long-term revenue forecasts and budget recommendations.</li>
<li>Identify opportunities to increase revenue across all hotel segments.</li>
</ul>
<h4>Pricing & inventory management</h4>
<ul>
<li>Establish and maintain optimal pricing strategies across all distribution channels.</li>
<li>Manage room inventory and availability to maximize profitability.</li>
<li>Control room allocation and restrictions, including minimum length of stay, close-to-arrival, and close-to-departure controls.</li>
<li>Ensure alignment of rates and availability across all distribution channels to ensure rate alignment and consistency.</li>
</ul>
<h4>Market analysis</h4>
<ul>
<li>Conduct regular competitor benchmarking and market intelligence analysis.</li>
<li>Monitor local market conditions, events, and economic trends affecting demand.</li>
<li>Analyze STR reports and identify opportunities for market penetration and revenue growth.</li>
<li>Recommend tactical actions based on market performance and competitor activity.</li>
</ul>
<h4>Distribution channel management</h4>
<ul>
<li>Optimize hotel performance across direct and indirect distribution channels.</li>
<li>Monitor online travel agencies (OTAs), GDS, brand websites, and other booking platforms.</li>
<li>Ensure rate parity and channel effectiveness.</li>
<li>Collaborate with Sales, Marketing, and Reservations teams to maximize channel profitability.</li>
</ul>
<h4>Reporting & performance management</h4>
<ul>
<li>Prepare daily, weekly, and monthly revenue reports.</li>
<li>Present revenue performance and forecasting during commercial and executive meetings.</li>
<li>Analyze key performance indicators including:</li>
<ul>
<li>RevPAR</li>
<li>ADR</li>
<li>Occupancy</li>
<li>Market share</li>
<li>Revenue index (RGI)</li>
<li>Channel performance</li>
</ul>
</ul>
<h4>Collaboration & leadership</h4>
<ul>
<li>Work closely with Sales, Marketing, Front Office, Reservations, and Finance teams.</li>
<li>Participate in commercial strategy meetings and business reviews.</li>
<li>Support promotional activities and special event pricing strategies.</li>
<li>Train and guide team members on revenue management best practices and Accor standards.</li>
</ul>
<h4>Qualifications</h4>
<h4>Education</h4>
<p>Bachelor's degree in Hospitality Management, Business Administration, Finance, Statistics, Economics, or related field.</p>
<h4>Experience</h4>
<ul>
<li>Minimum 2-4 years of experience in revenue management within the hospitality industry.</li>
<li>Previous experience with Accor Hotels is an advantage.</li>
<li>Strong knowledge of hotel distribution systems and revenue optimization techniques.</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Proficiency in Microsoft Excel and data analysis.</li>
<li>Experience with PMS, CRS, RMS, and Channel Manager systems.</li>
<li>Knowledge of Accor systems and revenue management tools is preferred.</li>
<li>Strong analytical and forecasting skills.</li>
</ul>
<h4>Competencies</h4>
<ul>
<li>Strategic thinking</li>
<li>Commercial acumen</li>
<li>Analytical skills</li>
<li>Decision making</li>
<li>Attention to detail</li>
<li>Communication skills</li>
<li>Problem solving</li>
<li>Leadership and team collaboration</li>
<li>Results orientation</li>
<li>Adaptability</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Achievement of budgeted RevPAR</li>
<li>Achievement of ADR targets</li>
<li>Occupancy growth</li>
<li>Revenue index (RGI) performance</li>
<li>Forecast accuracy</li>
<li>Distribution channel profitability</li>
<li>Market share growth</li>
<li>GOP contribution</li>
</ul></p><p></p>
Egypt - Egypt
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station. Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, drinks to guests. Explain to guests as requested the menu items, their garnish, contents and preparation methods. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process Address guests' service needs in a professional, positive, and timely manner. Inform customers about order alternatives and encourage the sales of targeted services. Deliver maximum service in each unit, keeping in line with service rules. Maintain and any personal belongings of customers that has been left in the workstation and hand such belongings over to his/her supervisors. Comply with the departmental instructions and procedures published by the F&B Department. Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager. Comply with operational rules. Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours. Attend the orientation training. Undergo two performance assessments each year. Strive to achieve 100% customer satisfaction. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a high school or vocational diploma Experience: At least 2 years of experience in the industry. Foreign Language: English is required. Courses and Training: Vocational trainings and seminars. Computer Literacy: Not required. Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</p><p></p></section>
Egypt - Cairo
BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEWaiter | Majid Al Futtaim Entertainment | Operations<br>ROLE SUMMARYTo provide exceptional food and beverage service to VOX Cinemas guests, ensuring a high standard of hospitality and a memorable cinema experience.<br>ROLE PROFILEGreet guests warmly and ensure a welcoming atmosphere. Present menus and assist guests in making menu selections. Take accurate food and beverage orders and enter them into the POS system. Serve food and beverages promptly and professionally. Ensure tables are properly set, cleared, and cleaned before and after service. Provide information about menu items, ingredients, and promotions. Upsell food and beverage items to increase revenue. Respond to guest inquiries, feedback, and complaints courteously and effectively. Coordinate with kitchen and bar staff for timely and accurate order preparation. Maintain cleanliness and organization of the service area. Follow all hygiene, health, and safety regulations. Assist with stock rotation, replenishment, and inventory as required. Support team members during busy periods or special events. Adhere to VOX Cinemas and MAF Entertainment service standards and policies.<br>REQUIREMENTSMinimum 2 year of experience in F&B or hospitality; cinema or restaurant experience preferred. Strong communication and customer service skills, with a friendly and professional attitude. Ability to work under pressure in a fast-paced, guest-facing environment. Flexible to work shifts, including evenings, weekends, and public holidays. Adherence to hygiene, grooming, and uniform standards at all times. Fluency in Arabic<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
AccorHotels
Egypt - Egypt
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Invoice & billing management:</strong></p>
<ul>
<li>Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts.</li>
<li>Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses.</li>
<li>Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.</li>
</ul>
<p><strong>Collections management:</strong></p>
<ul>
<li>Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances.</li>
<li>Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices.</li>
<li>Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.</li>
</ul>
<p><strong>Account reconciliation:</strong></p>
<ul>
<li>Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly accounted for and balanced.</li>
<li>Assist with month-end and year-end closing processes, ensuring all accounts are accurately reconciled and reported.</li>
<li>Ensure proper documentation and reporting of all adjustments, write-offs, and other account activities.</li>
</ul>
<p><strong>Cash flow & financial reporting:</strong></p>
<ul>
<li>Monitor cash flow and ensure that payments are processed and deposited in a timely manner.</li>
<li>Prepare and submit regular financial reports regarding accounts receivable balances, collections, and aging to management.</li>
<li>Assist with financial analysis by tracking accounts receivable trends and providing insights on areas for improvement.</li>
</ul>
<p><strong>Internal controls & compliance:</strong></p>
<ul>
<li>Ensure that all accounts receivable processes comply with hotel policies, accounting standards, and regulatory requirements.</li>
<li>Help implement and maintain strong internal controls to safeguard hotel assets and minimize the risk of fraud.</li>
<li>Coordinate with the finance team to ensure accurate and timely revenue recognition for accounting purposes.</li>
</ul>
<p><strong>Customer service & client relations:</strong></p>
<ul>
<li>Address and resolve any billing inquiries or disputes raised by guests, clients, or internal departments.</li>
<li>Provide assistance to clients with payment plans or alternative solutions to settle outstanding balances.</li>
<li>Ensure a high level of professionalism and service in all interactions with clients and internal teams.</li>
</ul>
<p><strong>Collaboration with other departments:</strong></p>
<ul>
<li>Work closely with the Front Desk, Sales, and Reservations departments to ensure all accounts are accurately billed and payments are processed.</li>
<li>Collaborate with the Finance Manager and other departments to provide support for budget planning, forecasting, and financial analysis.</li>
</ul>
<p><strong>Continuous process improvement:</strong></p>
<ul>
<li>Recommend and implement improvements to streamline accounts receivable processes, increase efficiency, and improve collections.</li>
<li>Stay updated on industry best practices and any changes in financial regulations or software tools.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the companyu2019s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong></p>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<p><strong>Leading others</strong></p>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<p><strong>Leading the business</strong></p>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>Bacheloru2019s degree in accounting, finance, business administration, or a related field preferred.</li>
<li>Minimum of 3-5 years of experience in accounts receivable or a related accounting role, preferably within the hospitality industry.</li>
<li>Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.</li>
<li>Proficiency with accounting software (e.g., Oracle, Sage, QuickBooks) and Microsoft Office Suite (especially Excel).</li>
<li>Excellent organizational, problem-solving, and time-management skills.</li>
<li>Strong communication skills and the ability to manage relationships with both clients and internal teams.</li>
<li>Ability to lead, motivate, and train a team of accounts receivable professionals.</li>
<li>High attention to detail and accuracy in financial data processing.</li>
<li>Strong communication and interpersonal skills.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Egypt - South Sinai
Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines. Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear. Responsible for preparing, producing, and presenting the variety of food related to his/her section. Ensure that all of the food included in the daily menu is prepared. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Make use of current ingredients in the best possible manner. Inform his/her supervisor of the materials needed for the following day to ensure that they are provided from the storage house. Assist in designing and preparing the decorations needed to decorate the buffet for food presentation. Pay utmost care to the quantities planned for the food portions. Store the food in his/her work station in the most correct manner. Pay utmost care to hygiene, cleaning and health conditions. Perform duties in the related section of the kitchen and carry out the instructions related to the section. Responsible for all preliminary preparations and controls in his/her unit during working hours. Ensure that food is prepared in accordance with the daily buffet programme for his/her unit. Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality. Pay attention to presenting food in a striking and attractive manner and its decorations, in accordance with Rixos Hotels’ standards. Support and exchange information with other sections. Ensure that the storage houses that belong to his/her section are always kept in a clean and orderly manner. Assist the Steward Supervisor and team in upholding the highest standards of cleaning and hygiene in the kitchen. Implement necessary warnings and departmental trainings in order to save energy inside the facility. Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a high school or vocational diploma. Experience: At least 8 years of practical experience. Foreign Language: Not required. Courses and Seminars: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Is an expert on the products and cooking techniques in the related department. Has basic knowledge about the other kitchen sections and processes. Expected to possess technical knowledge and work experience related to the methods, advanced techniques and work processes in the related field. Expected to perform jobs that require technical expertise and experience in the field, concern more than one unit/process, and are similar in nature<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Wego Pte Ltd
Egypt
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<span><strong>About Wego</strong></span><p>We're on a mission to help people discover the real value of travel, to inspire, to give more reasons, to make it easy, for you to go. Our company was founded back in 2005, and since then, we've imagined and created some of the most well-loved products for travelers all around the world.</p><br><br><p>Today, Wego is used by millions of people every month, people who travel for adventure, work, family, and for many other reasons. That's why we work tirelessly to make your experience of planning & booking flights, hotels, and trips as seamless as possible.</p><br><br>About the Role<p>The Hotels Loading Specialist will take ownership of hotel data management, including uploading and maintaining supplier agreements, contracted rates, and availability. The role requires ensuring data accuracy and efficient processing while collaborating closely with contractors, coordinators, and suppliers. With 1–2 years of experience, the Specialist is expected to contribute to operational improvements and provide support in more complex loading and connectivity tasks.</p><br><br>Key Responsibilities<ul><li><p>Upload, validate, and maintain suppliers’ hotel information in the database.</p><br><br></li><li><p>Upload and manage contractual agreements, including handling connectivity-specific requirements.</p><br><br></li><li><p>Oversee the accurate updating of hotel rates, availability, and inventory allocations.</p><br><br></li><li><p>Generate and analyze reports from multiple data sources to ensure data quality.</p><br><br></li><li><p>Monitor progress against loading and quality KPIs, ensuring targets are met.</p><br><br></li><li><p>Communicate effectively with contractors, coordinators, and suppliers to resolve discrepancies or issues.</p><br><br></li><li><p>Support junior team members when required and share best practices.</p><br><br></li></ul>Requirements<ul><li><p>1–2 years of experience in hotel contracting, yielding, or operations within TA/OTA/DMC/WH.</p><br><br></li><li><p>Experience with B2B/B2C contracting processes in the designated destination.</p><br><br></li><li><p>Prior exposure to connectivity systems and rate loading tools is preferred.</p><br><br></li><li><p>Bachelor’s degree in Tourism Studies, Hospitality Management, Business, or equivalent.</p><br><br></li><li><p>Very good proficiency in Arabic and English (written and spoken).</p><br><br></li></ul><p>Core Competencies</p><br><br><ul><li><p>Strong analytical and reporting skills.</p><br><br></li><li><p>Attention to detail with the ability to work under pressure.</p><br><br></li><li><p>Demonstrated ownership, accountability, and results-driven mindset.</p><br><br></li><li><p>Agility and flexibility to adapt to shifting priorities.</p><br><br></li><li><p>Well-developed communication skills for internal and external coordination.</p><br><br></li></ul>
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<p>At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in. When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title.</p><br><p>At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.</p><br><p><span>Join us as </span>a Director of Events Sales . You will have ambition, talent and obviously, some key skills. Because, for this vital role, were looking for someone who: - has Sense of hospitality - has prior work experience in hotel operational departments - has proven track record successful administration - has the ability to handle guest complains with a smile - has great interpersonal skills.</p><br><p><strong>Your day to day </strong></p><br><ul><li><p><span>Ensure the whole client experience successful and memorable and act as the brand ambassador and key contact throughout their journey</span></p><br></li><li><p><span>Build long term relationship with planners and hosts to increase loyalty to the brand</span></p><br></li><li><p><span>At pre-event planning stage consult with meeting planners to optimize all elements of the meeting / event including space, meeting/break flow, menu and design etc. to improve meeting efficiency</span></p><br></li><li><p><span>Arrange agreed details of meeting / event e.g. room set-ups, staging, lighting </span></p><br></li><li><p><span>Conduct pre-event and post-event meetings with clients and catering colleagues to identify improvements to the guest experience</span></p><br></li><li><p><span>Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing</span></p><br></li><li><p><span>Welcome the group and conduct the 60’ meeting brief prior the start of the meeting / session</span></p><br></li><li><p><span>Enable high productivity whilst maximizing downtime </span></p><br></li><li><p><span>Relate to business needs and make sure team prioritizes the things that help our guests get their business done</span></p><br></li><li><p><span>Enable quality downtime by providing relevant recommendations that will help host and attendees recharge and relax throughout the day</span></p><br></li><li><p><span>Analyze and action against client satisfaction surveys to improve services</span></p><br></li><li><p><span>Conduct banquet and catering facility tours and entertain clients to enhance the guests’ meeting/banquet experience</span></p><br></li></ul><p><span><strong>What we need from you</strong></span></p><br><ul><li><span>A confident communicator with strong interpersonal strong skills</span></li><li><span>Business language and tools acumen</span></li><li><span>Bachelor's Degree/higher education qualification/equivalent in hospitality or related field</span></li><li><p><span> 5+ years total experience in a catering setting or related field</span></p><br></li><li><span>Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience</span></li><li><span>Must speak local language(s)</span></li></ul><p><br><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>