Secretary Jobs - Sharkia Egypt

We're Hiring | Compensation & Benefits Specialist<br>Our Group is looking for a Compensation & Benefits Specialist to join our HR team and support the implementation and administration of compensation structures, payroll processes, and employee benefits programs.<br>Job Responsibilities:Manage and maintain compensation and benefits data accurately within SAP. Support monthly payroll preparation and validate payroll inputs. Ensure the accurate administration of employee benefits and allowances. Participate in salary benchmarking and compensation analysis to maintain internal equity and market competitiveness. Prepare HR reports, dashboards, and compensation-related analytics. Handle employee inquiries related to compensation, payroll, and benefits. Ensure compliance with company policies and labor regulations regarding compensation and benefits. Collaborate with HR and Finance teams to maintain accurate employee records and compensation data. Requirements:2–3 years of experience in Compensation & Benefits. Experience working with SAP is a must. Good command of English (written and spoken). Strong proficiency in Microsoft Excel and data analysis. Strong analytical and problem-solving skills. Bachelor's degree in Commerce, Business Administration, or a related field. Experience in manufacturing or FMCG is a plus. Job Location:10th of Ramadan City<br>If you meet the above qualifications and are looking for your next challenge, we'd love to hear from you. Send your CV to: ahmedx1562@gmail.com

Company Description Misr Salt is a leading producer of high-quality sea salt products serving wholesale, retail, and international markets. The company operates modern, state-of-the-art facilities that support consistent, large-scale production. An experienced team of professionals ensures all products meet strict quality and industry standards. Misr Salt focuses on reliability, product excellence, and strong partnerships with its customers, creating a stable environment for long-term careers. The company continues to expand its global reach, offering opportunities for growth in international trade and marketing. About the Role We are looking for a strategic, results-driven Export Marketing Specialist to expand our global footprint. In this role, you will identify new international market opportunities, build relationships with foreign buyers, and manage the end-to-end export process. If you thrive on international trade, negotiation, and market expansion, we want you on our team! Key Responsibilities• Market Intelligence: Research and identify high-growth international markets, buyer personas, and competitor strategies.• Lead Generation: Build and maintain a robust pipeline of global B2B clients through trade platforms, networking, and international fairs.• Campaign Management: Design and execute targeted marketing campaigns tailored to specific regional cultures and regulatory demands.• Trade Operations: Coordinate with logistics, custom brokers, and shipping lines to ensure smooth transit and compliance with global trade laws.• Relationship Management: Act as the primary point of contact for international distributors, managing contracts, pricing, and compliance. Qualifications• Experience: 3+ years of proven experience in international marketing or export sales.• Education: Bachelor’s degree in International Business, Marketing, Logistics, or a related field.• Skills: Strong understanding of Incoterms, international payment methods (LCs, CAD), and global shipping documentation.• Languages: Native fluency in Arabic and professional proficiency in English (a third language like French or Spanish is a huge plus).• Tools: Proficiency in CRM software, global B2B marketplaces, and digital marketing tools.

About us:Elsewedy Electric: Powering Progress, Empowering People.<br>For over 80 years, Elsewedy Electric has been a leading manufacturer of electrical products and solutions, operating in 19 countries with over 18,000 employees. We offer a diverse range of products across wire & cable, electrical equipment, engineering & construction, digital solutions, and infrastructure investments. Beyond our manufacturing prowess, we're passionate about creating a positive and empowering work environment for our team. We foster a culture of diversity, inclusion, and continuous learning, providing opportunities for professional development and career growth. Our commitment to employee well-being extends beyond compensation with initiatives promoting work-life balance and overall well-being. Join us and be part of a company that's not just powering progress, but empowering people to build a brighter future.<br>This job opportunity is offered by ELSEWEDY ELECTRIC Graduate Development Program The program is designed for Graduates with 0-2 years' of experience. The program offers various job rotations, mentorships, coaching & trainings.<br>Job Responsibilities:Implement all receipt and payment transactions according to the needs of the company. Record All transactions in ERP System in order to generate transactions number. Record All transactions in Cash Statement sheet in order to get cash movements analysis. Record All transactions in Trial Balance Sheet for monthly closing. Ensure from the right filling and keep all documents appropriately saved. Manage forecasted cash needed based on history and excepted future transactions in order to refinancing the safe. Record All collected cash amount from the customers to Customer Statues Sheet. Prepare monthly Expected cash payments per currency based on history and future expectations. Prepare monthly analysis for petty cash expenses. Prepare monthly Cash Evaluation Report. Closing month with ensuring from all cash balances are matching with our system and excel. Quarterly prepare analysis for cars expenses. Prepare all documents needed for audit purpose upon request. Daily Manage incoming checks transactions. Daily record all transactions on Oracle system. Daily updating Trial Balance Sheet. Update Customer Statues Sheet with collected Checks amount from the customers. Depositing all incoming checks in our bank accounts in its due date. Ensure from the right filling and keep all documents appropriately saved. Closing month with ensuring from all incoming checks balances are matching with our system and excel.<br>Job Qualifications:Bachelor’s degree in Accounting, or related field. Years' of experience: 0-2 years Computer skills: Very Good command in Microsoft Office (Word, Excel, Power Point)

Key Responsibilities:<br>Communicate and coordinate with the Egyptian Exchange (EGX) and the Financial Regulatory Authority (FRA) regarding periodic regulatory requirements. Prepare and coordinate periodic documentation and reports for the Board of Directors, Audit Committee, and Investment Committee meetings. Analyze data, maintain accurate records, and ensure timely submission of all required reports. Monitor deadlines and ensure compliance with regulatory and corporate governance Assist in preparing investor presentations, earnings releases, and quarterly/annual reports. Respond to investor inquiries in a timely and professional manner. Monitor industry trends, market developments, and competitor performance. Work closely with Finance, Legal, Corporate Communications, and Executive Management.<br>Requirements:<br>- Bachelor's degree in Commerce, Business Administration, Finance, Accounting, or a related field.- Previous experience in Investor Relations is preferred, even if it was for a short period.- Fresh candidates with a strong willingness to learn.- Strong Analytical skills and excellent attention to detail.- Proficiency in working with spreadsheets (Excel) and data analysis.- Excellent organizational skills with the ability to manage deadlines and follow up on multiple tasks.

Role Description Handle Customer needs and contracts Handle the orders and samples Resolves product or service problems by clarifying the customer's complaint Determining the cause of the problem Selecting and explaining the best solution to solve the problem Following up to ensure resolution<br>Qualifications Bachelor's Degree in Business Administration or any related Fields. Excellent command of English Language. Very good Presentation skills. Very good communication skills. Very good Computer skills.

International Sales Specialist Location: 10th of Ramadan City, Egypt TUBE, a leading manufacturer of primary packaging and containers serving the pharmaceutical and cosmetic industries, is looking for a talented International Sales Specialist to join our growing team.<br><br>Key Responsibilities:Identify and develop new international business opportunities and markets. Build and maintain strong relationships with existing and potential customers. Support and manage the full sales cycle, from inquiry to order fulfillment. Coordinate with internal departments to ensure customer satisfaction and timely delivery. Prepare sales reports, market analysis, and business development plans. Participate in international exhibitions, customer visits, and business meetings when required.<br><br>Qualifications:Bachelor's degree in Business Administration, Marketing, Pharmacy, Scince, or a related field.3–4 years of successful experience in International Sales, Export Sales, or a similar role. Experience in the pharmaceutical, cosmetic, packaging, or manufacturing industry is highly preferred. Strong customer service orientation with the ability to identify and capitalize on new business opportunities. Excellent communication, negotiation, presentation, and interpersonal skills. Familiarity with SAP is preferred. Strong command of English, both written and spoken Additional language skills, particularly Italian, French, Spanish, or German, are preferred. Willing to work in 10th of Ramadan City and preferably residing nearby.<br><br>What We Are Looking For:A results-driven professional with a passion for sales and customer success. A proactive team player who can build long-term business relationships. Someone capable of contributing to business growth while maintaining exceptional service standards.<br>If you are interested in joining TUBE and contributing to our continued success, please send your updated CV to hiring@tube-tube.com with the subject line "International Sales Specialist".

JOB PURPOSEResponsible for creating, maintaining, validating, and governing master data across the organization to ensure data accuracy, consistency, and integrity. The role supports business operations by managing master data related to materials, customers, vendors, products, pricing, and organizational structures while ensuring compliance with data governance standards and ERP requirements.<br>RESPONSIBILITIES<br>Data Management Maintains accurate, complete, and consistent master data across ERP systems to support business operations and decision-making. Data Governance Ensures compliance with master data standards, governance policies, and data quality requirements. Business Support Works closely with cross-functional teams to support business processes through timely creation and maintenance of master data. Work Scheduling / Allocation Prioritizes and manages daily master data requests while ensuring agreed service levels are achieved.<br>TASKS• Create, maintain, update, and validate master data within the ERP system.• Manage Material Master, Item Master, Customer Master, Vendor Master, Product Master, Pricing Master, and Bills of Materials (BOMs).• Review and verify all master data creation and modification requests before implementation.• Ensure master data accuracy, completeness, consistency, and integrity across all systems.• Monitor and eliminate duplicate or inaccurate master data records.• Maintain data classification, coding structures, and naming conventions according to company standards.• Coordinate with Supply Chain, Procurement, Production, Planning, Sales, Finance, and IT to ensure accurate master data requirements.• Support new product launches by creating all required master data records and system configurations.• Perform periodic data cleansing, validation, and reconciliation activities.• Generate reports related to master data quality, completeness, and accuracy.• Support ERP implementation, upgrades, testing, and system enhancements related to master data.• Investigate and resolve master data issues affecting business operations.• Ensure compliance with internal controls, company policies, and data governance procedures.• Participate in process improvement initiatives to enhance master data quality and operational efficiency.• Maintain proper documentation for all master data requests and approvals.<br>EXPERIENCE1-3 years equivalent work experience.<br>EDUCATIONBachelor’s degree in business administration, Information System or Computer Science

KEY ACCOUNTABILITIES:<br>Review tests and analysis. Prepare and conduct taste panels for key accounts and communicating reports. Prepare samples for Visits, Marketing, Potential customers according to their needs. Handling Key Accounts Requests. Ensure the product quality is up to specifications.<br>Academic and professional qualifications:A bachelor's degree (Agriculture - Science –Vet)<br>Experience: 1 Year of experience in the field of food industries Food Safety - GMP-HACCP- ISO22000 -BRC.

Job Purpose:To provide advanced functional and technical expertise in Oracle Manufacturing (MFG) applications, ensuring smooth operations, effective configurations, and continuous enhancements. The role supports manufacturing operations by aligning Oracle MFG systems with business needs, production processes, and best practices to improve efficiency and productivity.<br>Key Responsibilities:Implement, configure, and maintain Oracle Manufacturing modules (BOM, WIP, Costing, Inventory, Quality, MES, etc.). Analyze manufacturing requirements and translate them into system solutions. Develop and maintain functional documentation, process flows, and user manuals. Troubleshoot system issues, resolve incidents, and ensure minimal downtime for production systems. Support system upgrades, testing, and validation activities within the Manufacturing track. Collaborate with Production, Supply Chain, and IT teams to ensure seamless integration of manufacturing processes with other ERP modules. Provide training, guidance, and knowledge transfer to end-users and junior specialists. Ensure Oracle MFG processes are aligned with industry standards and organizational policies. Identify opportunities for process improvement and automation within the manufacturing environment. Participate in cross-functional projects supporting digital transformation and smart manufacturing initiatives.<br>Technical competencies:Oracle Manufacturing modules expertise (BOM, WIP, Costing, INV, MES, Quality) ERP systems integration (Manufacturing, Supply Chain, Finance) Troubleshooting & root-cause analysis Manufacturing processes and best practices Reporting tools & documentation<br>Qualification & Education:Education: Bachelor’s degree in Engineering, Computer Science, Industrial Management, or a related field. Years of Experience: 3-5 years of experience with Oracle Manufacturing applications, preferably in a specialist or consultant role.

???? مطلوب مسؤول مشتريات محلية – مصنع أجهزة منزلية<br>تعلن شركة صناعية متخصصة في تصنيع الأجهزة المنزلية عن حاجتها إلى:<br>مسؤول مشتريات محلية (Local Procurement Officer)<br>المهام والمسؤوليات:<br>تنفيذ ومتابعة عمليات الشراء المحلية وفقًا لاحتياجات المصنع وخطط الإنتاج.<br>البحث عن الموردين المحليين وتقييمهم واختيار الأنسب من حيث السعر والجودة ومواعيد التوريد.<br>التفاوض مع الموردين للحصول على أفضل الأسعار والشروط التجارية.<br>إصدار ومتابعة أوامر الشراء حتى وصول الخامات والمكونات إلى المصنع.<br>متابعة أرصدة المخزون واحتياجات الإنتاج والتنسيق المستمر مع أقسام الإنتاج والمخازن والجودة والهندسة.<br>تطوير قاعدة بيانات للموردين المحليين والحفاظ على علاقات جيدة وفعالة معهم.<br>متابعة جودة الخامات والمكونات والتعامل مع أي مشكلات أو تأخيرات في التوريد.<br>البحث المستمر عن مصادر توريد بديلة وتقليل تكلفة الشراء بما لا يؤثر على الجودة.<br>إعداد تقارير دورية عن المشتريات والأسعار وحالة التوريد.<br>المؤهلات والخبرة:<br>مؤهل جامعي مناسب.<br>خبرة سابقة في المشتريات المحلية داخل المصانع، ويفضل في مجال الأجهزة المنزلية أو الصناعات الهندسية.<br>خبرة جيدة في شراء الخامات والمكونات وقطع الغيار ومستلزمات الإنتاج.<br>مهارات قوية في التفاوض والتعامل مع الموردين.<br>إجادة استخدام Microsoft Excel وبرامج الـ ERP.<br>القدرة على العمل تحت ضغط ومتابعة عدة موردين وأوامر شراء في الوقت نفسه.<br>يفضل وجود شبكة علاقات جيدة مع الموردين المحليين في قطاع الصناعات الهندسية والأجهزة المنزلية.<br>???? مكان العمل: الصالحية الجديدة <br>???? نظام العمل: دوام كامل

<p>• Assist in posting job vacancies on various recruitment platforms and social media channels.</p><p>• Support in screening resumes and scheduling interviews with shortlisted candidates.</p><p>• Participate in interviews and assessment activities alongside senior HR team members.</p><p>• Maintain and update candidate databases and recruitment reports.</p><p>• Help coordinate onboarding programs for new hires.</p><p>• Support employer branding initiatives, such as career fairs, social media campaigns, and internal communications.</p><p>• Ensure all HR and recruitment activities are aligned with company policies and labor regulations.</p><p>• Contribute new ideas to improve recruitment efficiency and enhance the candidate experience.</p>

Job Purpose<br><br>Ensures that the preventive and corrective maintenance is conducted frequently for smooth operation.<br><br>Duties And Responsibilities<br><br>Manages fire and rescue drills in collaboration with the safety manager. Maintains product quality and ensures that the process is running according to standards. Supports operators in developing their soft and technical skills. Oversees deviations and coordinates with stakeholders to take corrective actions accordingly. Prepares presentations and shares them with the manager on a monthly basis. Trains operators on preventive maintenance, monitoring equipment and critical line problems to resolve issues efficiently. Writes and updates Standards Operating Procedures. Improves the quality of work orders. Audits operators’ work while performing preventive maintenance. Analyzes breakdowns according to 5 whys and recommends corrective actions accordingly. Ensures that Heineken standards are applied in the plants. Aligns with subcontractors and the production management team on available equipment for preventive maintenance.<br><br>Disclaimer: Other duties assigned as needed.<br><br>Education & Experiences <br><br>Educational Background<br><br>Bachelor’s degree in Science or Chemical or Production Engineering<br><br>Years Of Experience<br><br>2 - 4 years of experience in production process in FMCG companies<br><br>Qualifications & Other Requirements<br><br>Excellent command of English Language<br><br>Skills in Microsoft (Excel & Power Point)<br><br>TPM Knowledge<br><br>HACCP/ISO Principles and systems<br><br>Functional Competencies<br><br>Safety<br><br>Act in a way that contributes to maintaining a safe environment for employees, contractors and visitors in line with the applicable statutory, HEINEKEN, and local regulations and policies.<br><br>Environment & Sustainability<br><br>Operate with good environmental conditions and improve environmental aspects of the operation.<br><br>Quality management & Control<br><br>Sustain and improve product quality and process conditions throughout the brewing and cider production process and to execute quality tasks autonomously, in compliance with global and local quality and food safety standards.<br><br>Equipment operation & Control<br><br>Safely operate Brewing & Cider equipment, and make improvements and innovations, through the seamless integration of TPM methodology in autonomous operations.<br><br>Equipment Maintenance<br><br>Carry out and optimize corrective and preventive maintenance tasks<br><br>In a safe and hygienic manner and safeguard equipment availability.<br><br>Personal Skills<br><br>Target and Detail Oriented Analytical Skills Interpersonal & Communication Skills Coaching & Delegation Skills High learning agility High problem-solving capabilities Critical and Challenging#addjob

Company Description El Mohandess Print House, founded in 1984, is a continuously growing printing and packaging company specializing in pharmaceutical and cosmetics carton boxes. The company is ISO 9001, 14001, and 18001 certified, reflecting a strong commitment to quality, environmental responsibility, and occupational health and safety. El Mohandess aims to be a regional leader and preferred partner for clients and suppliers by offering integrated, innovative solutions to printing industry challenges. The organization focuses on combining high-quality services with competitive pricing and timely delivery, supported by optimal use of financial, technological, and human resources. It fosters a work environment based on respect, integrity, continuous improvement, and strong relationships among clients, employees, and suppliers. Role Description 1. Marketing Planning & Execution Develop and execute annual and quarterly marketing plans aligned with the company’s business and sales objectives.<br>2. Digital Marketing Manage and develop the company’s digital presence across Linked In, Facebook, Instagram, website, and other relevant channels. Develop and manage content calendars, marketing content, SEO activities, digital campaigns, landing pages, email marketing, and Linked In outreach.3. Sales & Marketing Support Develop and maintain sales and marketing materials, including Company Profile, Brochures, Presentations, Catalogues, Case Studies, and sector-specific materials. Support the sales team by developing clear Value Propositions and marketing messages for target industries.4. Offline Marketing, Exhibitions & Events Plan and coordinate the company’s participation in exhibitions, conferences, and industry events, including pre- and post-event activities and lead follow-up.<br>Coordinate related promotional materials, booth requirements, and corporate gifts when required.5. Brand Management & Corporate Identity Maintain and strengthen the company’s brand image across all communication and marketing channels. Ensure consistent application of the company’s branding and corporate identity across:Website. Social Media. Company Profile. Presentations and quotations. Printed marketing materials. Exhibitions and events. Ensure consistency in visual identity, messaging, and overall brand presentation. Contribute to strengthening the company’s positioning as a professional, reliable, and trusted B2B printing and packaging solutions provider.6. Content, Photography & Portfolio Plan and coordinate photography and video production for products, facilities, production lines, and completed projects. Develop and maintain a strong company portfolio and Case Studies showcasing the company’s capabilities and projects. Coordinate with designers, photographers, agencies, and other external suppliers when required.7. Market Research & Performance Conduct market and competitor research to identify trends, customer needs, and new marketing opportunities. Monitor marketing performance, prepare periodic reports, and recommend improvements based on results and business objectives.<br>Qualifications Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.3–5 years of relevant marketing experience, preferably in a B2B environment. Experience in manufacturing, printing, packaging, pharmaceutical, food, FMCG, or related industries is highly preferred. Good understanding of B2B and digital marketing, particularly Linked In, SEO, email marketing, and lead generation. Strong content creation and copywriting skills in Arabic and English. Excellent communication, coordination, organization, and project management skills. Ability to understand technical products and translate them into clear and effective marketing content. Good analytical and problem-solving skills with a results-oriented mindset. Proficiency in Microsoft Office, particularly Power Point and Excel. Familiarity with Google Analytics, SEO tools, social media platforms, email marketing tools, and CRM systems is an advantage.

Company Description El Mohandess Print House, founded in 1984, is a continuously growing printing and packaging company specializing in pharmaceutical and cosmetics carton boxes. The company is ISO 9001, 14001, and 18001 certified, reflecting a strong commitment to quality, environmental responsibility, and occupational health and safety. El Mohandess aims to be a regional leader and preferred partner for clients and suppliers by offering integrated, innovative solutions to printing industry challenges. The organization focuses on combining high-quality services with competitive pricing and timely delivery, supported by optimal use of financial, technological, and human resources. It fosters a work environment based on respect, integrity, continuous improvement, and strong relationships among clients, employees, and suppliers. Role Description 1. Marketing Planning & Execution Develop and execute annual and quarterly marketing plans aligned with the company’s business and sales objectives.<br>2. Digital Marketing Manage and develop the company’s digital presence across Linked In, Facebook, Instagram, website, and other relevant channels. Develop and manage content calendars, marketing content, SEO activities, digital campaigns, landing pages, email marketing, and Linked In outreach.3. Sales & Marketing Support Develop and maintain sales and marketing materials, including Company Profile, Brochures, Presentations, Catalogues, Case Studies, and sector-specific materials. Support the sales team by developing clear Value Propositions and marketing messages for target industries.4. Offline Marketing, Exhibitions & Events Plan and coordinate the company’s participation in exhibitions, conferences, and industry events, including pre- and post-event activities and lead follow-up.<br>Coordinate related promotional materials, booth requirements, and corporate gifts when required.5. Brand Management & Corporate Identity Maintain and strengthen the company’s brand image across all communication and marketing channels. Ensure consistent application of the company’s branding and corporate identity across:Website. Social Media. Company Profile. Presentations and quotations. Printed marketing materials. Exhibitions and events. Ensure consistency in visual identity, messaging, and overall brand presentation. Contribute to strengthening the company’s positioning as a professional, reliable, and trusted B2B printing and packaging solutions provider.6. Content, Photography & Portfolio Plan and coordinate photography and video production for products, facilities, production lines, and completed projects. Develop and maintain a strong company portfolio and Case Studies showcasing the company’s capabilities and projects. Coordinate with designers, photographers, agencies, and other external suppliers when required.7. Market Research & Performance Conduct market and competitor research to identify trends, customer needs, and new marketing opportunities. Monitor marketing performance, prepare periodic reports, and recommend improvements based on results and business objectives.<br>Qualifications Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.3–5 years of relevant marketing experience, preferably in a B2B environment. Experience in manufacturing, printing, packaging, pharmaceutical, food, FMCG, or related industries is highly preferred. Good understanding of B2B and digital marketing, particularly Linked In, SEO, email marketing, and lead generation. Strong content creation and copywriting skills in Arabic and English. Excellent communication, coordination, organization, and project management skills. Ability to understand technical products and translate them into clear and effective marketing content. Good analytical and problem-solving skills with a results-oriented mindset. Proficiency in Microsoft Office, particularly Power Point and Excel. Familiarity with Google Analytics, SEO tools, social media platforms, email marketing tools, and CRM systems is an advantage.

Job Purpose:To provide advanced functional and technical expertise in Oracle Manufacturing (MFG) applications, ensuring smooth operations, effective configurations, and continuous enhancements. The role supports manufacturing operations by aligning Oracle MFG systems with business needs, production processes, and best practices to improve efficiency and productivity.<br>Key Responsibilities:Implement, configure, and maintain Oracle Manufacturing modules (BOM, WIP, Costing, Inventory, Quality, MES, etc.). Analyze manufacturing requirements and translate them into system solutions. Develop and maintain functional documentation, process flows, and user manuals. Troubleshoot system issues, resolve incidents, and ensure minimal downtime for production systems. Support system upgrades, testing, and validation activities within the Manufacturing track. Collaborate with Production, Supply Chain, and IT teams to ensure seamless integration of manufacturing processes with other ERP modules. Provide training, guidance, and knowledge transfer to end-users and junior specialists. Ensure Oracle MFG processes are aligned with industry standards and organizational policies. Identify opportunities for process improvement and automation within the manufacturing environment. Participate in cross-functional projects supporting digital transformation and smart manufacturing initiatives.<br>Technical competencies:Oracle Manufacturing modules expertise (BOM, WIP, Costing, INV, MES, Quality) ERP systems integration (Manufacturing, Supply Chain, Finance) Troubleshooting & root-cause analysis Manufacturing processes and best practices Reporting tools & documentation<br>Qualification & Education:Education: Bachelor’s degree in Engineering, Computer Science, Industrial Management, or a related field. Years of Experience: 3-5 years of experience with Oracle Manufacturing applications, preferably in a specialist or consultant role.

WE’RE HIRING | Logistics Specialist???? Location: 10th of Ramadan City, Egypt A leading textile manufacturing company is looking for an experienced Logistics Specialist to join our team. Key Responsibilities:• Manage and coordinate import & export operations from documentation to final delivery.• Follow up on customs clearance procedures and ensure compliance with regulations.• Prepare, review, and follow up on shipping, import/export, and customs documents.• Coordinate with shipping lines, freight forwarders, customs brokers, ports, and governmental authorities.• Follow up on shipments, vessel schedules, container movements, inspections, and final release.• Handle procedures through Nafeza and other relevant governmental and logistics platforms.• Follow up on Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, Shipping Instructions, and other required documents.• Coordinate with internal departments to ensure smooth logistics operations.• Resolve logistics and customs issues to avoid shipment delays and maintain accurate records. Requirements:✔ Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.✔ 3–5 years of experience in Logistics, Import & Export, or Supply Chain.✔ Mandatory experience in Free Zone operations.✔ Strong knowledge of customs clearance procedures and import/export operations.✔ Practical experience using Nafeza and relevant governmental/logistics platforms.✔ Experience dealing with shipping lines, freight forwarders, customs brokers, ports, and governmental authorities.✔ Good command of English.✔ Strong communication, coordination, follow-up, and problem-solving skills.✔ Good knowledge of Microsoft Office, especially Excel.⭐ Preferred: Previous experience in Textile Manufacturing, Garments, or Home Textile industries.???? To apply, please send your updated CV to:khaled@hongliu.js.cn#Hiring #Logistics Specialist #Logistics Jobs #Supply Chain #Import Export #Customs Clearance #Free Zone #Nafeza #Textile Jobs #Textile Manufacturing #10th OfRamadan #10th OfRamadan City #Egypt Jobs #Sharqia Jobs #Job Opportunity #Career Opportunity

Company Description Terra Solutions specializes in call center and customer support services, helping businesses strengthen customer connections and drive growth. The company focuses on delivering reliable, scalable support solutions that enhance customer satisfaction and loyalty. Terra Solutions partners with a wide range of organizations to optimize their customer service operations and communication channels. Team members join a fast-paced, service-oriented environment where customer experience and performance quality are central to success. Role Description The Senior Talent Acquisition Specialist is a full-time, on-site role based in 10th of Ramadan. This role is responsible for managing the full recruitment lifecycle, including sourcing, screening, interviewing, and hiring candidates for various call center and support positions. The Specialist will collaborate with hiring managers to define role requirements, create effective job postings, and maintain a strong talent pipeline. Day-to-day activities include conducting interviews, coordinating recruitment processes, overseeing employer branding initiatives, and ensuring a positive candidate experience. The role also involves tracking recruitment metrics, refining hiring strategies, and supporting continuous improvement of talent acquisition practices. Qualifications Candidates should possess strong skills in Full-life Cycle Recruiting and Recruiting, with proven experience managing end-to-end hiring processes. Candidates should possess effective Hiring and Interviewing skills, including assessing competencies and cultural add. Candidates should possess Employer Branding capabilities, with experience promoting the organization’s value proposition to potential talent. Relevant experience in call center or customer support environments is highly beneficial. Strong communication, stakeholder management, and organizational skills are required. Ability to work on-site in 10th of Ramadan and manage multiple requisitions in a fast-paced setting. Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience. Familiarity with applicant tracking systems (ATS) and recruitment analytics tools is a plus.

Job Purpose:Responsible for managing customer requests, escalations, and service-related issues to ensure a high-quality and seamless customer experience. This role acts as a key liaison between customers and internal departments, ensuring accurate order processing, timely resolution of complaints, and proactive communication. In addition, the Senior Specialist supports process improvement initiatives and contributes to building long-term customer relationships that drive loyalty and satisfaction.<br>Key Responsibilities:· Act as a key point of contact with customers, ensuring smooth communication from initial product delivery through final receipt confirmation.· Gather and analyze customer satisfaction feedback by developing and administering surveys focused on customer experience and product quality.· Lead the coordination of complaint resolution efforts for transformer products, collaborating with relevant departments to deliver timely solutions.· Conduct proactive after-sales follow-ups and performance checks to ensure units operate effectively, escalating potential risks to the after-sales team.· Assist in developing analytical reports from customer satisfaction surveys, identifying recurring issues, and recommending corrective action plans.· Coordinate with Quality Assurance, Quality Control, After-Sales, and Technical Office teams to address customer concerns in line with the Customer Complaints Committee’s decisions.· Support and track customer satisfaction improvement initiatives to ensure measurable results and continuous service enhancement.· Follow up with the Procurement/Purchasing teams to ensure timely availability of materials required for complaint resolution.· Prepare and maintain detailed reports on customer complaint status, deviations, and key observations to support leadership decision-making.<br>Technical competencies:· Advanced knowledge of ERP/CRM systems for order and complaint management.· Strong understanding of customer service principles and best practices.· Ability to analyze service data and reports to identify trends and improvement opportunities.· Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Power Point).· Familiarity with order-to-cash processes and service workflows.<br>Qualification & Education:· Education: Bachelor’s degree in Business Administration or a related field· Years of Experience: 3–5 years of experience in customer service, complaint resolution, or after-sales support, preferably in a manufacturing or industrial environment.

???? مطلوب أخصائي تسويق ومبيعات<br><br>لشركة متخصصة في منتجات الألبان بمدينة العاشر من رمضان، نبحث عن شخص لديه خبرة وحماس للانضمام إلى فريق العمل والمساهمة في تطوير المبيعات وبناء قاعدة عملاء قوية.<br><br>???? المهام والمسؤوليات:<br><br>• تنفيذ ومتابعة التسويق الإلكتروني Online Marketing.<br>• متابعة العملاء الحاليين والعمل على زيادة المبيعات معهم.<br>• استقطاب عملاء جدد وتوسيع قاعدة العملاء.<br>• تطوير المبيعات الخارجية في قطاع التجزئة والجملة.<br>• إعداد وتنفيذ خطط تسويقية ومبيعات قابلة للقياس.<br>• متابعة السوق والمنافسين والأسعار والفرص البيعية.<br>• تقديم مقترحات وأفكار عملية لتطوير المبيعات وانتشار المنتجات.<br>• إعداد تقارير دورية عن نتائج التسويق والمبيعات.<br><br>✅ المتطلبات:<br><br>• خبرة سابقة في التسويق والمبيعات ويفضل في مجال الأغذية أو منتجات الألبان.<br>• خبرة جيدة في التسويق أون لاين وإدارة قنوات التواصل الرقمي.<br>• مهارات قوية في التواصل والمتابعة والتفاوض.<br>• القدرة على بناء علاقات جيدة مع العملاء والمحافظة عليها.<br>• شخصية عملية، طموحة، ولديها قدرة على تحقيق أهداف المبيعات.<br>• القدرة على إعداد خطة تسويقية ومتابعة تنفيذها وقياس نتائجها.<br>• يفضل أن يكون المتقدم مقيماً في العاشر من رمضان.<br><br>???? مكان العمل: العاشر من رمضان<br><br>???? لإرسال الـ CV عبر Whats App:<br>???? 01005559635<br><br>لو شايف نفسك مناسب للوظيفة، ابعت الـ CV مع نبذة مختصرة عن خبرتك في التسويق والمبيعات.

???? مطلوب أخصائي تسويق ومبيعات<br><br>لشركة متخصصة في منتجات الألبان بمدينة العاشر من رمضان، نبحث عن شخص لديه خبرة وحماس للانضمام إلى فريق العمل والمساهمة في تطوير المبيعات وبناء قاعدة عملاء قوية.<br><br>???? المهام والمسؤوليات:<br><br>• تنفيذ ومتابعة التسويق الإلكتروني Online Marketing.<br>• متابعة العملاء الحاليين والعمل على زيادة المبيعات معهم.<br>• استقطاب عملاء جدد وتوسيع قاعدة العملاء.<br>• تطوير المبيعات الخارجية في قطاع التجزئة والجملة.<br>• إعداد وتنفيذ خطط تسويقية ومبيعات قابلة للقياس.<br>• متابعة السوق والمنافسين والأسعار والفرص البيعية.<br>• تقديم مقترحات وأفكار عملية لتطوير المبيعات وانتشار المنتجات.<br>• إعداد تقارير دورية عن نتائج التسويق والمبيعات.<br><br>✅ المتطلبات:<br><br>• خبرة سابقة في التسويق والمبيعات ويفضل في مجال الأغذية أو منتجات الألبان.<br>• خبرة جيدة في التسويق أون لاين وإدارة قنوات التواصل الرقمي.<br>• مهارات قوية في التواصل والمتابعة والتفاوض.<br>• القدرة على بناء علاقات جيدة مع العملاء والمحافظة عليها.<br>• شخصية عملية، طموحة، ولديها قدرة على تحقيق أهداف المبيعات.<br>• القدرة على إعداد خطة تسويقية ومتابعة تنفيذها وقياس نتائجها.<br>• يفضل أن يكون المتقدم مقيماً في العاشر من رمضان.<br><br>???? مكان العمل: العاشر من رمضان<br><br>???? لإرسال الـ CV عبر Whats App:<br>???? 01005559635<br><br>لو شايف نفسك مناسب للوظيفة، ابعت الـ CV مع نبذة مختصرة عن خبرتك في التسويق والمبيعات.