Restaurants & Chefs in Egypt

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel<br> Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br> This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <p>Greet guests warmly and professionally, offering them a personalized dining experience based on the restaurant’s specialty or theme (e.g., fine dining, molecular gastronomy, seafood, vegan cuisine, wine-focused menus, etc.).<br> Engage with guests to understand their preferences and provide tailored menu recommendations, including specialty dishes, drinks, and wine or beverage pairings.<br> Answer detailed questions about the menu, ingredients, preparation methods, dietary restrictions, and allergens with expertise.<br> Provide a high level of service, ensuring guests feel valued and their dining experience is exceptional from start to finish.<br> Ensure that guests are comfortable, checking on their satisfaction throughout their meal, and addressing any concerns promptly and professionally.<br> Possess in-depth knowledge of the restaurant's specialized menu, including preparation methods, unique ingredients, and the story behind certain dishes or beverages.<br> Be able to recommend wine, cocktail, or non-alcoholic drink pairings based on the menu items, or offer advice on specific dietary needs (e.g., gluten-free, vegan, low-sodium).<br> Keep updated with any seasonal menu changes, new specialty dishes, or drinks, and communicate these to guests.<br> Explain the preparation or presentation of unique dishes and beverages, sharing insights to enhance the dining experience.<br> Take accurate orders from guests and enter them into the POS system with precision, ensuring the kitchen and bar are aware of any special requests or dietary restrictions.<br> Serve food and beverages in a professional and efficient manner, maintaining attention to detail and ensuring the presentation aligns with the restaurant’s standards.<br> Coordinate with kitchen team to ensure that orders are prepared according to the guests' preferences and delivered in a timely manner.</p> <h4>Qualifications</h4> <h4>Abilities / key competencies / skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <ul> <li>Leading myself</li> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <li>Leading others</li> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <li>Leading the business</li> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <h4>Experience / certificates / education</h4> <ul> <li>Proven experience as a waiter/waitress, with prior experience in a specialty restaurant or similar environment.</li> <li>Deep knowledge of the restaurant’s specialized menu, including a detailed understanding of ingredients, preparation methods, or drink pairings.</li> <li>Strong communication and interpersonal skills, with the ability to engage and assist guests with confidence and professionalism.</li> <li>Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience.</li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong><br> The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.<br> The ability to challenge the norm and work in an environment that is both creative and rewarding.<br> Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.<br> A competitive package and plenty of development opportunities.</p></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <p>Greet guests warmly and professionally, offering them a personalized dining experience based on the restaurant’s specialty or theme (e.g., fine dining, molecular gastronomy, seafood, vegan cuisine, wine-focused menus, etc.).</p> <p>Engage with guests to understand their preferences and provide tailored menu recommendations, including specialty dishes, drinks, and wine or beverage pairings.</p> <p>Answer detailed questions about the menu, ingredients, preparation methods, dietary restrictions, and allergens with expertise.</p> <p>Provide a high level of service, ensuring guests feel valued and their dining experience is exceptional from start to finish.</p> <p>Ensure that guests are comfortable, checking on their satisfaction throughout their meal, and addressing any concerns promptly and professionally.</p> <p>Possess in-depth knowledge of the restaurant's specialized menu, including preparation methods, unique ingredients, and the story behind certain dishes or beverages.</p> <p>Be able to recommend wine, cocktail, or non-alcoholic drink pairings based on the menu items, or offer advice on specific dietary needs (e.g., gluten-free, vegan, low-sodium).</p> <p>Keep updated with any seasonal menu changes, new specialty dishes, or drinks, and communicate these to guests.</p> <p>Explain the preparation or presentation of unique dishes and beverages, sharing insights to enhance the dining experience.</p> <p>Take accurate orders from guests and enter them into the POS system with precision, ensuring the kitchen and bar are aware of any special requests or dietary restrictions.</p> <p>Serve food and beverages in a professional and efficient manner, maintaining attention to detail and ensuring the presentation aligns with the restaurant’s standards.</p> <p>Coordinate with kitchen team to ensure that orders are prepared according to the guests' preferences and delivered in a timely manner.</p> <h4>Qualifications</h4> <h4>Abilities, key competencies, skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong><br> Positive orientation<br> Operational decision making<br> Self-development & management</p> <p><strong>Leading others</strong><br> Developing an empowered team<br> Leading an engaged and diverse team<br> Communication</p> <p><strong>Leading the business</strong><br> Advocating guest passion<br> Business planning and analysis<br> Business improvement and change</p> <h4>Experience, certificates, education</h4> <p>Proven experience as a waiter or waitress, with prior experience in a specialty restaurant or similar environment.</p> <p>Deep knowledge of the restaurant’s specialized menu, including a detailed understanding of ingredients, preparation methods, or drink pairings.</p> <p>Strong communication and interpersonal skills, with the ability to engage and assist guests with confidence and professionalism.</p> <p>Ability to memorize and explain menu items in detail, providing guests with an educational and enriching dining experience.</p> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <p>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</p> <p>The ability to challenge the norm and work in an environment that is both creative and rewarding.</p> <p>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</p> <p>A competitive package and plenty of development opportunities.</p></p><p></p>

<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning and evening</li><li>Driver's license: private</li><li>Benefits: health insurance, social security, transportation allowance, overtime</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.<br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices.</p> <ul> <li>When necessary, clean the rooms or floor corridors.</li> <li>Clean all of the hotel windows.</li> <li>Clean the carpets and mop the floors.</li> <li>Clean and treat the marble surfaces.</li> <li>Wipe the walls and ceilings and carry and arrange furniture.</li> <li>Vacuum and dust the curtains.</li> <li>Clean the chairs and carpets.</li> <li>Ensure maintenance and cleaning of the devices used in the public area, learn how to use these devices and use them.</li> <li>Carry material that the Housekeeping Department needs from the storage house or warehouse.</li> <li>Empty the garbage in the general areas.</li> <li>When necessary, make up rooms.</li> <li>Immediately hand over any lost and found items to the Housekeeping Office.</li> <li>Immediately report any suspicious persons or packages etc. to senior managers for security purposes.</li> <li>Public area attendants working in the restaurants, bars, rooms and ballrooms are responsible for vacuuming, shampooing and window cleaning.</li> <li>Responsible for cleaning and wiping all of the windows at the hotel.</li> <li>Is familiar with security and protection methods.</li> <li>Attend vocational training.</li> <li>Is clean, friendly, and hygienic.</li> <li>Perform all tasks assigned by seniors.</li> <li>Take part in the Emergency Response Teams.</li> <li>Responsible for reporting all breakdowns identified in his/her section to seniors.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a primary school diploma.</li> <li>Experience: Can learn the job in a few months and enhance knowledge in one year.</li> <li>Foreign language: Not expected.</li> <li>Courses and training: Not expected.</li> <li>Computer literacy: Not required.</li> <li>Skills: Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Expected to use basic tools and devices related to the job.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Company Description Saal Invest is a growing food and beverage group launched in 2006 by a management team with extensive experience in creating and operating restaurants and cafes across Egypt and the Middle East. The company has developed several well-known concepts, including Buffalo Burger and Roma Pizza To Go, along with many additional restaurant brands. Saal Invest focuses on the fast-casual dining segment, combining high-quality ingredients, classic cooking methods, and distinctive interiors with efficient service and accessible prices. With over 50 restaurants and multiple franchise partners, the company is committed to quality, continuous market research, and building diverse teams. Saal Invest aims to deliver outstanding experiences that leave customers, employees, and shareholders satisfied. Role Description The Restaurants Quality Manager is a full-time remote role responsible for monitoring and enhancing quality standards across Saal Invest’s restaurant portfolio and franchise operations. This role includes developing and updating quality assurance procedures, implementing food safety and hygiene protocols, and ensuring compliance with local and regional regulations. The Restaurants Quality Manager will review operational performance data, conduct virtual audits and inspections, and coordinate with on-site teams to address quality issues and implement corrective actions. The role also involves collaborating with operations, training, and supply chain teams to standardize processes, improve customer experience, and support new restaurant and franchise openings. The individual will prepare regular quality reports, recommend improvements based on market and customer feedback, and support continuous improvement initiatives aligned with Saal Invest’s core values. Qualifications Strong background in quality management, food safety, and hygiene standards within the restaurant or broader F&B industry. Experience with operational audits, process improvement, and compliance monitoring across multi-location or franchise environments. Ability to analyze performance metrics, customer feedback, and market data to identify trends and recommend practical quality enhancements. Proficiency in using digital tools and remote collaboration platforms to manage quality oversight and communicate with distributed teams. Demonstrated skills in stakeholder management, including working with restaurant managers, franchise partners, suppliers, and cross-functional internal teams. Excellent written and verbal communication skills, with the ability to prepare clear reports, guidelines, and training materials. Strong organizational and time-management abilities, with attention to detail and a structured approach to documentation and follow-up. Bachelor’s degree in Hospitality Management, Food Science, Business Administration, or a related field; relevant certifications in quality or food safety (e.g., HACCP, ISO, Serv Safe) are an advantage. Prior experience in fast-casual or quick-service restaurant environments is preferred, along with familiarity with Middle East and North Africa markets. Comfort working remotely across time zones,

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>As the IKEA Food Manager Assistant, you are responsible for overseeing the IKEA Restaurant & Café, SFM & Bistro, and co-workers restaurant as individual profit centers, driving profitability while ensuring customer satisfaction. Key elements of success in this role include managing food service operations, attaining financial goals, and enhancing the overall IKEA store experience through food offerings that reflect Swedish culture.</p> <p>You will work closely with the store manager to achieve set budget goals and customer satisfaction targets. Your role extends to ensuring the health and safety of visitors and co-workers while maintaining compliance with local regulations. Fostering a strong team and developing future leaders within the department are crucial responsibilities. Moreover, sustainability remains at the forefront, demanding collaboration with stakeholders to integrate it across all food-related functions.</p> <h4>What you will do</h4> <p><strong>Food Management</strong></p> <ul> <li>Contribute actively to the development and implementation of a clear IKEA Food action plan using the store business plan and country business plan.</li> <li>Ensure high-volume dishes are served that suit the taste of the local market.</li> <li>Secure an irresistible food offer by providing an appealing range presentation.</li> <li>Ensure the top-selling products are available and clearly communicated and displayed at all times.</li> <li>Maximize sales through commercial and operational excellence by utilizing commercial opportunities and appropriate tools.</li> <li>Ensure that the IKEA co-worker restaurant offers a range of nourishing meals in a pleasant environment.</li> <li>Facilitate integration and implementation of sustainability by supporting functions with the right information and best practice solutions.</li> </ul> <p><strong>Financial Management</strong></p> <ul> <li>Accountable for the profit and loss of the IKEA Restaurant & Café, SFM & Bistro and co-workers restaurant.</li> <li>Achieve budget goals set by the store manager.</li> <li>Ensure IKEA Food financial results according to unit, national and global frames.</li> <li>Explore and follow-up sustainability performance based on business plans and tools.</li> <li>Document and evaluate initiatives and activities to promote continuous improvement.</li> <li>Ensure compliance with global and national standards to secure a safe environment for customers and co-workers.</li> </ul> <p><strong>Customer Experience</strong></p> <ul> <li>Ensure customer satisfaction goals are met as measured by IKEA Brand Capital and CSI.</li> <li>Enhance the Swedish profile and style in the customer area to meet the diverse needs of visitors.</li> <li>Act on insights from the local market potential to attract visitors.</li> <li>Strengthen the IKEA brand by safeguarding a high-quality, safe, and inspirational customer experience.</li> <li>Act as a member of the Commercial Management Team and proactively contribute to the store's business plan, commercial plan, and commercial calendar process.</li> </ul> <p><strong>Leadership and Development</strong></p> <ul> <li>Lead and coach the store to optimize and develop the IKEA Retail Food business.</li> <li>Recruit the team based on IKEA values and ensure training.</li> <li>Empower, support, and coach co-workers to perform better and grow.</li> <li>Develop successors to meet the succession needs of the IKEA store.</li> <li>Create an environment where the IKEA culture is a strong and living reality, valuing diversity.</li> <li>Ensure simple and straightforward internal communication and information flow.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Leadership and team management skills.</li> <li>Strong commercial and sales acumen.</li> <li>Excellent communication and interpersonal skills.</li> <li>Knowledge of sustainability practices in the food industry.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Higher education required.</li> <li>5 to 7 years of experience in a vibrant food retail environment with a proven track record of managing and developing a team.</li> <li>Advanced knowledge of food production and safety standards.</li> <li>Capability to understand KPIs and drive departmental actions to affect results.</li> <li>Demonstrated proficiency in English and strong communication skills.</li> <li>Proficient in MS Office and computer usage.</li> <li>Strong sales orientation and passion for food and people.</li> <li>Proven leadership abilities with the capacity to motivate a diverse team.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <ul> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process and seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> </ul> <strong>Team leadership:</strong><br> <ul> <li>Lead, mentor, and train the in-room dining team, ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> </ul> <strong>Guest experience & satisfaction:</strong><br> <ul> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> </ul> <strong>Revenue generation & upselling:</strong><br> <ul> <li>Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> </ul> <strong>Inventory & stock control:</strong><br> <ul> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> </ul> <strong>Staffing & scheduling:</strong><br> <ul> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> </ul> <strong>Menu planning & quality control:</strong><br> <ul> <li>Collaborate with the Executive Chef, F&B Operations Manager, and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> </ul> <strong>Health, safety & compliance:</strong><br> <ul> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> </ul> <strong>Collaboration with other departments:</strong><br> <ul> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> </ul> <strong>Administrative & reporting:</strong><br> <ul> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> </ul> <strong>Additional responsibilities:</strong><br> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <strong>Abilities / key competencies / skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <strong>Leading others</strong><br> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <strong>Leading the business</strong><br> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <strong>Experience / certificates / education</strong><br> <ul> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><b>We're Hiring: IT Manager Restaurant Chain</b></p><p>Location: Cairo, Egypt</p><p>Industry: Food &amp; Beverage / Restaurant Chain</p><p>Jadeer is hiring on behalf of one of the biggest and most reputable clients in Egypt's Food &amp; Beverage and Restaurant Chain industry. We are looking for an experienced IT Manager to lead technology operations across multiple restaurant locations, ensuring the reliability, security, and efficiency of all IT systems while driving digital transformation and supporting business growth.</p><p>What You'll Do</p><ul><li>Lead IT operations across multiple restaurant branches and the head office.</li><li>Manage POS systems, networks, servers, cybersecurity, and cloud infrastructure.</li><li>Ensure business continuity and high system availability.</li><li>Support digital transformation initiatives and technology projects.</li><li>Lead the IT team and manage external vendors.</li><li>Oversee IT budgets, procurement, and technology planning.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What We're Looking For</p><ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>5 8+ years of IT experience, including leadership responsibilities.</li><li>Previous experience in the Food &amp; Beverage, Hospitality, Retail, or multi-branch restaurant industry is highly preferred.</li><li>Strong expertise in POS systems, networking, Microsoft technologies, cybersecurity, and IT infrastructure.</li><li>Excellent leadership, communication, and project management skills.</li></ul><p>Why Join?</p><ul><li>Competitive salary and benefits package.</li><li>Opportunity to join one of Egypt's leading restaurant groups.</li><li>Career growth and professional development.</li><li>Dynamic, collaborative, and fast-paced work environment.</li><li>Be part of a company committed to innovation and operational excellence.</li></ul><p>Apply Now</p><p>If you're ready to take the next step in your career and make an impact within one of the leading names in the Food &amp; Beverage industry, we'd love to hear from you. Send your CV to [Insert Email] with the subject: IT Manager Restaurant Chain or apply directly through LinkedIn.</p>

Purpose<br>The administrative assistant will oversee the general administrative function and activities of the office, and oversee the daily work activities of the office, may handle, or assist with Office discipline. Essential Functions Provide support to our managers and employees. Assist in daily office needs and manage our company’s general administrative activities:Answer and direct phone calls Write and dissimilate emails, correspondence memos, letters, faxes, and forms. Develop and maintain a filing system. Order office supplies and research new deals and suppliers. Maintain contact lists. Provide general support for visitors. Act as the point of contact for internal and external clients. Providing real-time scheduling support by booking appointments and preventing conflicts. Making travel arrangements, such as booking flights, and making hotel and restaurant reservations.<br>Job Qualification:Education And Experience<br>A bachelor’s degree or equivalent. Five years of experience in office administration Office management experience. Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and Power Point.<br>Knowledge, Skills, and Abilities Extensive knowledge of office management procedures. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Proficient with Microsoft Office Suite or related software.

<p><h4>Position summary</h4> <p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our guest service experts take the initiative and deliver a wide</p><p></p>

About Koroot Koroot helps businesses build stronger relationships with their customers through digital loyalty solutions. Our loyalty program is designed for businesses such as cafés, restaurants, beauty salons, retail shops, and other customer-facing brands that want to increase repeat visits and customer retention. Koroot’s public website describes its solution as digital stamp cards for Apple Wallet and Google Wallet, helping coffee shops build customer loyalty without requiring customers to download an app. Role Overview We are looking for a motivated and energetic Senior Sales Executive to join Koroot’s first sales team. The main responsibility of this role is to visit businesses on the ground, introduce Koroot’s loyalty program, explain its value, and onboard new merchants. This is a field-based role ideal for someone who enjoys meeting people, building relationships, and learning how to sell technology products to local businesses. Key Responsibilities As a Senior Sales Executive, you will:Visit cafés, restaurants, beauty salons, barbershops, retail stores, and other local businesses. Introduce Koroot’s loyalty program and explain how it can help businesses bring customers back more often. Identify decision-makers such as owners, managers, or branch supervisors. Present Koroot’s solution clearly and confidently in face-to-face meetings. Collect business information and understand each merchant’s customer loyalty needs. Help onboard new merchants and guide them through the setup process. Follow up with potential clients through calls, Whats App, email, or in-person visits. Maintain a daily pipeline of leads, meetings, follow-ups, and closed deals. Achieve weekly and monthly sales and onboarding targets. Share market feedback with the team, including objections, competitor insights, and merchant needs. Represent Koroot professionally in all client interactions. What Success Looks Like<br>A successful Senior sales Executive at Koroot will:Visit a high number of relevant businesses every week (50+ new merchants per week) Book meetings with business owners and managers. Convert interested merchants into active Koroot clients. Build strong relationships with cafés, restaurants, salons, and retail stores. Keep accurate sales records and follow up consistently. Become confident in selling Koroot’s loyalty program independently. Compensation Basic salary. Sales commission or performance bonus. Medical Insurance. Transportation allowance, if applicable. Mobile allowance, if applicable. Growth opportunity into Senior Manager, Head of Sales, or Business Development roles.<br>Job Requirements The ideal candidate should have: Bachelor’s degree in Business, Marketing, Communications, or any related field. Minimum 3-5 years of sales experience. Strong communication and interpersonal skills. Confidence in approaching new businesses and starting conversations. Good presentation and persuasion skills. Ability to explain simple technology products to non-technical business owners. Self-motivated, energetic, and comfortable working outside the office. Strong follow-up skills and attention to detail. Basic computer and mobile app skills. Ability to use CRM tools, spreadsheets, or sales tracking systems. Good command of English; Arabic is a plus depending on the market. Valid driving license and access to transportation is preferred. Preferred Qualities We are especially interested in candidates who are:Outgoing and comfortable speaking with business owners. Hungry to learn sales and grow in a startup environment. Resilient and not discouraged by rejection. Organized and able to manage daily visits and follow-ups. Interested in technology, customer loyalty, restaurants, cafés, and local businesses. Able to build trust quickly with merchants.<br>How to Apply Please send your CV or resume by email to careers@koroot.io

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Clean the rooms according to identified standards.</li> <li>Sign when taking and handing back keys.</li> <li>Start off by dusting the general area in the lobby.</li> <li>Organise the floor trolleys and procure missing material.</li> <li>Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).</li> <li>Collect the empty plates, glasses, utensils in the rooms and place them on the shelf in front of the elevator.</li> <li>Clean the rooms assigned to him/her according to the identified standards.</li> <li>Fill in the room status, textile report and amenities report in the maid report.</li> <li>Immediately inform by phone the housekeeping office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the floor supervisors.</li> <li>Immediately report any room discrepancies.</li> <li>Immediately hand in all lost and found items to the housekeeping office.</li> <li>Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</li> <li>Perform all duties assigned by seniors.</li> <li>Report any rooms that have not been cleaned due to a specific reason to the office/floor supervisor (e.g. DND, cleaning not requested etc.).</li> <li>Must take part in vocational trainings and sign the attendance form.</li> <li>Be familiar with and implement the hotel’s security rules.</li> <li>Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.</li> <li>Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.</li> <li>Regularly vacuum and mop the guest stairs.</li> <li>Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.</li> <li>Is clean, friendly, and hygienic.</li> <li>Encourage colleagues to be productive by coming up with new ideas.</li> <li>Is a member of the emergency response team.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</li> <li>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy.</li> <li>To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a primary school or vocational diploma.</p> <p><strong>Experience:</strong> Can learn the job in a few months and enhance knowledge in one year.</p> <p><strong>Foreign language:</strong> Not expected.</p> <p><strong>Courses and training:</strong> Not expected.</p> <p><strong>Computer literacy:</strong> Not compulsory.</p> <p><strong>Skills:</strong> Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.</p></p><p></p>

We're Hiring | HR Manager – Restaurants Khairia Restaurants is looking for an experienced HR Manager to lead and develop our people strategy as we continue to grow.???? Location: Nasr City, Cairo Requirements:Minimum 10 years of HR experience in the restaurant & hospitality industry, with strong experience in Oriental (Egyptian) restaurants. Proven experience in recruitment, onboarding, performance management, payroll coordination, and employee relations. Strong knowledge of Egyptian labor law and HR best practices. Ability to build high-performing teams and support multi-branch operations. Excellent leadership, communication, and organizational skills. What We Offer:Competitive salary package. Career growth opportunities. Dynamic and professional work environment. The opportunity to be part of one of Egypt's fastest-growing restaurant brands. Ready to join Khairia Restaurants? Send your CV today and become part of our success story.

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel features an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that provide a variety of dining experiences, and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, as well as state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh airport.</p> <h4>Job description</h4> <ul> <li>Responsible for specific stations in the bars, delivering food and beverage services to customers, possessing the related knowledge, and always present at his/her station.</li> <li>Take and serve guest orders promptly and according to the service manual, including offering information about daily specials, soups, and drinks to guests. Explain menu items, their garnish, contents, and preparation methods as requested.</li> <li>Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</li> <li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property-specific processes.</li> <li>Address guests' service needs in a professional, positive, and timely manner.</li> <li>Inform customers about order alternatives and encourage the sale of targeted services.</li> <li>Deliver maximum service in each unit, keeping in line with service rules.</li> <li>Maintain any personal belongings of customers left at the workstation and hand such belongings over to supervisors.</li> <li>Comply with departmental instructions and procedures published by the Food and Beverage Department.</li> <li>Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</li> <li>Comply with operational rules.</li> <li>Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</li> <li>Attend orientation training.</li> <li>Undergo two performance assessments each year.</li> <li>Strive to achieve 100% customer satisfaction.</li> <li>Anticipate that all activities and purchased equipment and belongings may impact the environment. Participate in all activities organized to protect biological diversity and share responsibilities to increase environmental knowledge and carry out necessary trainings.</li> <li>Promote minimum consumption of currently used materials and equipment (paper, printed materials, etc.).</li> <li>Implement necessary warnings and departmental trainings to save energy within the facility. Continue implementing decisions taken for energy saving. Assess environmental effects and energy efficiency of purchased equipment.</li> <li>Carry out responsibilities to eliminate and collect waste properly, reducing environmental pollution and harmful effects.</li> <li>Fulfill all responsibilities related to quality management and food safety management systems implemented at the facilities.</li> <li>Perform all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: English is required.</li> <li>Courses and training: Vocational trainings and seminars.</li> <li>Computer literacy: Not required.</li> <li>Skills: Basic knowledge of products and services in the related field (spirits, soft drinks, cocktails, presentation, etc.).</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Clean the rooms according to identified standards.</li> <li>Sign when taking and handing back keys.</li> <li>Start off by dusting the general area in the lobby.</li> <li>Organise the floor trolleys and procure missing material.</li> <li>Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).</li> <li>Collect the empty plates, glasses, utensils in the rooms and place them on the shelf in front of the elevator.</li> <li>Clean the rooms assigned to him/her according to the identified standards.</li> <li>Fill in the room status, textile report and amenities report in the maid report.</li> <li>Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or rooms and also inform the Floor Supervisors.</li> <li>Immediately report any room discrepancies.</li> <li>Immediately hand in all lost and found items to the Housekeeping Office.</li> <li>Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</li> <li>Perform all duties assigned by seniors.</li> <li>Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).</li> <li>Must take part in vocational trainings and sign the attendance form.</li> <li>Be familiar with and implement the hotel's security rules.</li> <li>Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.</li> <li>Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.</li> <li>Regularly vacuum and mop the guest stairs.</li> <li>Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.</li> <li>Is clean, friendly, and hygienic.</li> <li>Encourage colleagues to be productive by coming up with new ideas.</li> <li>Is a member of the Emergency Response Team.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</li> <li>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy.</li> <li>To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li> <li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <p><strong>Education:</strong> At least a primary school or vocational diploma.</p> <p><strong>Experience:</strong> Can learn the job in a few months and enhance knowledge in one year.</p> <p><strong>Foreign language:</strong> Not expected.</p> <p><strong>Courses and training:</strong> Not expected.</p> <p><strong>Computer literacy:</strong> Not compulsory.</p> <p><strong>Skills:</strong> Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.</p></p><p></p>

<p>Ensure and provide flawless, upscale, professional and high class guest service experiences. Analyse guest feedback and provide strategic direction to continuously improve overall rating. Create a communication bridge between guests and operational departments. Shed light for all operational departments through the eyes of guests and deal closely with every request, problem and needs of the guests. Find solutions by keeping guest satisfaction at the fore. Approve the Through Our Guests Eyes report prepared according to requests, needs and demands placed by guests throughout the day. Ensure that the rooms are checked and organise the complimentary services before VIP guests enter the facility. Ensure that VIP guests are greeted in the reception. Inform the General Manager, Hotel Manager and other departments of VIP guests. Ensure that a Welcome Letter is written and sent to guests staying at the hotel. Ensure that reservations for the A la Carte restaurants in the hotel are scheduled in an orderly manner. Identify the training needs of employees, prepare an annual training plan and deliver the necessary trainings. Submit the training participation records to the Human Resources Department. Conduct an internal communication meeting with the department at least twice every month and record the items discussed. Responsible for procuring and protecting the supplies required to manage the office. Identify any physical conditions in the facilities that lessen guest satisfaction and ensure that the investments to be made aim at achieving guest satisfaction. Identify the personal expectations and tendencies of guests and work on future concepts accordingly. Evaluate the results of the Guest Satisfaction Questionnaire and prepare a report containing statistics, graphs and comments. Provide guidance to the Sales and Marketing Department through the statistical data gathered from guests. Inform the General Manager about any diseases and health problems of guests. Prepare the Monthly Timecard Report for Guest Relations employees and submit the report to the Personnel Department. Prepare the weekly work schedules for Guest Relations employees. Adopt the principle of 100% guest satisfaction and ensure that all employees adopt and work towards this principle. Take part in the Emergency Response Teams and manage and deploy his/her own team. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

Note // experienced in management in the field of desserts . <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 3</li><li>Shift system: morning shifts only</li><li>Benefits: health insurance, social insurance, overtime</li></ul>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process, ensuring seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> <strong>Team leadership:</strong><br> <li>Lead, mentor, and train the in-room dining team ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> <strong>Guest experience & satisfaction:</strong><br> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> <strong>Revenue generation & upselling:</strong><br> <li>Collaborate with the F&B operations manager and F&B director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> <strong>Inventory & stock control:</strong><br> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> <strong>Staffing & scheduling:</strong><br> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> <strong>Menu planning & quality control:</strong><br> <li>Collaborate with the executive chef and F&B operations manager and F&B director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> <strong>Health, safety & compliance:</strong><br> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> <strong>Collaboration with other departments:</strong><br> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> <strong>Administrative & reporting:</strong><br> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> <strong>Additional responsibilities:</strong><br> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> <h4>Qualifications</h4> <strong>Abilities, key competencies, skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> <strong>Leading others</strong><br> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> <strong>Leading the business</strong><br> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> <strong>Experience, certificates, education</strong><br> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We're looking for an enthusiastic and skilled barista to join our team in Cairo, Egypt. In this role, you'll be the heart of our café operation, crafting exceptional coffee beverages while delivering outstanding customer service in a dynamic, fast-paced environment. You'll work collaboratively with our team to create memorable experiences for every guest who walks through our doors, while maintaining the highest standards of quality and professionalism.</p> <ul> <li>Prepare and serve high-quality espresso-based beverages and specialty coffee drinks with precision and consistency</li> <li>Operate and maintain espresso machines, grinders, and other café equipment to ensure optimal performance and cleanliness</li> <li>Provide friendly, welcoming, and efficient customer service, taking orders and addressing customer needs with empathy and professionalism</li> <li>Maintain a clean and organized workstation, adhering to food safety and hygiene standards at all times</li> <li>Assist in other areas of food and beverage operations as needed, demonstrating flexibility and a collaborative team spirit</li> <li>Process transactions accurately using point-of-sale systems while managing cash and payment methods responsibly</li> <li>Take initiative to ensure all customer interactions are positive, efficient, and leave a lasting impression</li> <li>Work effectively during peak hours while maintaining composure and attention to detail in a high-volume environment</li> <li>Communicate effectively with team members and management to support smooth daily operations</li> <li>Contribute to a welcoming café atmosphere through professional grooming, presentation, and inclusive behavior toward all guests</li> </ul> <h4>Qualifications</h4> <ul> <li>Genuine passion for coffee and proven barista skills with experience in a high-volume café or restaurant environment</li> <li>Exceptional communication and interpersonal skills with a customer-focused attitude</li> <li>Ability to work efficiently under pressure while maintaining quality standards and attention to detail</li> <li>Flexibility to work various shifts, including early mornings, late evenings, weekends, and public holidays</li> <li>Previous customer service or hospitality experience demonstrating dedication to service excellence</li> <li>Proficiency with point-of-sale (POS) systems and basic cash handling</li> <li>Strong knowledge of espresso machines, coffee equipment, and beverage preparation techniques</li> <li>Responsible Service of Alcohol (RSA) certificate or willingness to obtain certification</li> <li>Excellent organizational skills and ability to multitask in a fast-paced environment</li> <li>Collaborative mindset with the ability to support team members and contribute to a positive work culture</li> <li>High standards of personal grooming and professional presentation</li> <li>Resilience and adaptability to handle challenging situations with a positive attitude</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> A passionate and inspired team that creates unique experiences for all they meet.<br> We recognize and celebrate our team and individual success.</p> <p><strong>Hotel overview:</strong><br> Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.</p> <p>The spectacular reception leads the way to 543 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p> <p><strong>Physical aspects of position (include but are not limited to):</strong><br> Constant standing and walking throughout shift.<br> Occasional ascending or descending ladders, stairs and ramps.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>What is in it for you:</strong><br> Employee benefit card offering discounted rates at Accor worldwide<br> Learning programs through our academies<br> Opportunity to develop your talent and grow within your property and across the world!<br> Ability to make a difference through our corporate social responsibility activities, like Planet 21</p> <p><strong>Why work for Accor?</strong><br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>