purchasing representative Jobs - Cairo Egypt

Company Description e Clerx is a productized services company that combines skilled talent, advanced technology, and deep domain expertise to help clients achieve stronger business outcomes. The organization focuses on delivering high-quality technology, data analytics, and process management services across diverse industries. Its mission is to set a high benchmark for client service and measurable success, building long-term partnerships based on trust and performance. With a vision to be the innovation partner of choice, e Clerx invests in continuous improvement and cutting-edge solutions that support both client growth and employee development. Role Description The Real Time Management Workforce Management Specialist is a full-time, on-site role based in Cairo. This role is responsible for monitoring live contact center and operational performance, ensuring staffing levels match incoming volume and service level targets throughout the day. The specialist will track intraday metrics, manage schedule adherence, make real-time adjustments such as reforecasting, skill changes, and break reallocations, and communicate impacts to relevant stakeholders. Daily activities include coordinating with operations leaders, updating workforce management tools, generating intraday performance reports, and recommending actions to minimize service disruptions. The role also involves identifying trends in demand and occupancy, supporting continuous improvement initiatives, and ensuring compliance with internal policies and client expectations. Qualifications Workforce management expertise, including real-time monitoring, intraday management, and schedule adherence oversight. Strong analytical and reporting skills, with the ability to interpret data, track KPIs, and produce clear operational insights. Proficiency with workforce management tools and contact center platforms (e.g., WFM software, ACD systems, dashboards). Effective communication and stakeholder management skills to coordinate with operations, leadership, and support teams. Ability to work in a fast-paced environment, prioritize tasks, and make timely decisions under pressure. Attention to detail and problem-solving capabilities to identify root causes and propose practical solutions. Relevant experience in contact center operations, service delivery, or workforce management is highly beneficial. Bachelor’s degree in business, statistics, operations management, or a related field, or equivalent practical experience. Comfort working on-site in Cairo and collaborating with diverse, cross-functional teams.

<p>Job Title: Nespresso Customer Service Specialist</p><p>Position Snapshot</p><p>Location: Cairo, Egypt</p><p>Company: Nestl Business Solutions</p><p>Full-time/Hybrid mode</p><p>Fluent in English (Level C1)</p><p>Handle customer interactions exclusively through voice calls, delivering high-quality support across B2C channels. Welcome customers and effectively identify their needs to provide tailored solutions.</p><p>Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.</p><p>Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.</p><p>Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement. Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making. Spark customer interest by showcasing our complete product offerings and their benefits.</p><p><strong>Desired Candidate Profile</strong></p><p>0-2 years of experience in a customer-engagement services (mandatory)</p><p>Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)</p><p>Fluent in English (C1 level)</p><p>Excellent interpersonal and communication skills</p><p>Ability to multitask effectively</p><p>Positive mindset with a strong eagerness to learn and collaborate as a team player</p><p>Strong organizational and prioritization skills to excel in a fast-paced environment</p><p>Demonstrated work ethic and respectfulness.</p>

Social Media Moderator & Online Sales Specialist Location: Egypt Work Mode: Remote Employment Type: Full-time Working Hours: 11:00 AM – 11:00 PM<br>About Bonn Medical Industries Bonn Medical Industries is a Saudi-based manufacturer specializing in healthcare, cosmetics, skincare, personal care, and related consumer products. As part of the continued growth of our consumer brands, we are looking for a Social Media Moderator & Online Sales Specialist based in Egypt to manage customer interactions across social media channels, convert inquiries into orders, and ensure effective follow-up throughout the online purchasing journey.<br>Role Overview This role goes beyond traditional social media moderation. The selected candidate will be responsible for engaging with customers, understanding their needs, recommending suitable products, handling inquiries and objections, converting leads into purchases, and following orders through the fulfillment process. We are looking for someone with a strong sales mindset who can deliver an excellent customer experience while contributing directly to online sales performance.<br>Key Responsibilities Social Media & Customer Engagement Respond promptly and professionally to customer messages, comments, and inquiries across social media platforms. Provide accurate information about products, pricing, availability, offers, and ordering procedures. Understand customer needs and recommend suitable products accordingly. Maintain a professional, friendly, and consistent brand tone across all customer interactions. Handle customer questions, concerns, and objections effectively. Online Sales & Conversion Convert incoming social media inquiries and leads into confirmed purchases. Apply effective selling and communication techniques without creating unnecessary pressure on customers. Follow up with potential customers who do not complete their purchase during the initial conversation. Identify reasons for lost or incomplete purchases and document relevant customer feedback. Support upselling and cross-selling opportunities where appropriate. Work toward agreed sales and conversion targets. Order Management & Follow-up Create and accurately record confirmed customer orders. Maintain organized daily order records using Excel or the assigned system. Consolidate confirmed orders and submit them to the responsible shipping team. Follow up on order status and coordinate when issues or delays occur. Maintain accurate records of leads, orders, follow-ups, and customer interactions. Coordinate with Sales, Shipping, and other relevant teams when required. Performance Tracking Track leads and their progress through the customer journey. Monitor conversion from inquiry to confirmed order. Maintain clear records of completed, pending, and lost orders. Report common customer objections, frequently asked questions, and purchasing barriers. Provide customer insights that can help improve sales, marketing, and product communication.<br>Required Qualifications Previous experience in Social Media Moderation, Online Sales, Customer Service, Telesales, or a related customer-facing role. Previous experience with Cosmetics, Skincare, Beauty, Personal Care, or Medical Products. Strong sales, persuasion, and objection-handling skills. Excellent written Arabic communication skills. Ability to communicate professionally and naturally with customers. Strong follow-up and organizational skills. Good knowledge of Microsoft Excel or Google Sheets. Ability to manage multiple conversations and orders accurately. Strong attention to detail. Ability to work independently in a remote environment. Availability to work according to the stated working schedule.<br>Preferred Qualifications Previous experience selling cosmetics or skincare products through social media. Experience managing customer conversations across Instagram, Facebook, Whats App, or similar channels. Proven experience converting online inquiries into sales. Familiarity with order management and shipping coordination. Understanding of sales funnels, leads, and conversion rates. Experience with CRM or customer management systems is a plus.<br>Compensation Fixed monthly salary Commission on confirmed orders Performance-based earning opportunity linked to sales results. The Ideal Candidate We are looking for someone who sees every customer inquiry as an opportunity to understand, advise, support, and convert — not simply a message that needs a reply. The ideal candidate combines excellent customer service with a strong commercial mindset, follows up consistently, understands customer needs, and knows how to guide the conversation toward a purchase while maintaining a positive customer experience. If you have experience in beauty or skincare and know how to turn social media conversations into satisfied customers and measurable sales, we would like to hear from you.

Position Overview<br>We are looking for an experienced Regional Accounts Payable Specialist to join our Finance team in Cairo. In this role, you will manage end-to-end accounts payable operations across multiple regional entities, ensure precise cross-border and local invoice processing, maintain strategic vendor relationships, and enforce strict adherence to internal financial controls and multi-jurisdictional financial/tax regulations.<br>Key Responsibilities<br>· Regional Invoice & Payment Processing:<br>o Process and record daily vendor invoices, local expenses, and petty cash transactions across multiple MENA operating units in accordance with regional accounting standards.o Perform three-way matching (Purchase Order, Receiving Report, Vendor Invoice) prior to multi-entity payment executions.o Schedule and execute routine vendor payments via international and electronic banking platforms, checks, or transfers while maintaining dual-authorization protocols.o Process cross-border employee expense reports, ensuring compliance with travel and expenditure policies.<br>· Regional Vendor Management & Reconciliation:<br>o Maintain centralized vendor master records and onboard regional and international suppliers.o Perform monthly supplier statement reconciliations and resolve cross-border payment discrepancies promptly.o Serve as the primary regional point of contact for vendor inquiries regarding payment status, disputes, or account adjustments.<br>· Tax & Cross-Border Compliance:<br>o Ensure strict adherence to regional tax laws, including calculation and filing of Withholding Tax (WHT) and Value Added Tax (VAT) on AP transactions across target MENA operating countries.o Collect, verify, and archive regional tax clearance documents, commercial registers, and tax cards from international and local vendors.o Assist in internal, external, and cross-border audit preparations by providing complete AP documentation and audit trails.<br>· Financial Reporting & Month-End Close:<br>o Prepare consolidated regional AP aging reports and perform monthly GL (General Ledger) accounts reconciliations across entities.o Calculate and record accruals for unbilled goods and services at month-end across regional business units.o Support the Regional Finance Manager in cash flow forecasting by providing scheduled payment requirements and multi-currency cash needs.<br>Qualifications & Requirements<br>· Education: Bachelor’s degree in Accounting, Finance, or a related discipline.· Experience: 3–5 years of dedicated Accounts Payable experience in a regional or multi-entity setup, preferably within media, broadcasting, retail, or fast-paced multinational environments.· Systems Expertise: Hands-on experience with multi-currency Enterprise ERP systems (e.g., Oracle EBS, SAP, or Microsoft Dynamics GP) and advanced proficiency in MS Excel. · Tax Knowledge: Strong operational knowledge of regional financial structures and Egyptian tax laws, MENA region Tax laws particularly WHT and VAT requirements.· Skills: Excellent numerical accuracy, strong attention to detail, vendor negotiation capabilities, and strong organizational skills.· Languages: Business fluency in both Arabic and English (written and verbal).

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Job summary</h4> <p>The QA & Testing Auto. Tech Specialist (Enterprise Solutions Tribe) is responsible for supporting the testing team to ensure the quality and reliability of software products. This entry-level role focuses on executing manual test cases, learning the fundamentals of automation, and assisting in the identification and reporting of bugs. The engineer will work under the supervision of senior testers and collaborate with development teams to gain hands-on experience in the software testing lifecycle.</p> <h4>Job description</h4> <p><strong>Key responsibilities:</strong></p> <ul> <li><strong>Test execution & documentation</strong><br> Execute manual test cases and report defects clearly.<br> Assist in documenting test scenarios, steps, and expected results.<br> Help maintain test artifacts under guidance.</li> <li><strong>Automation support</strong><br> Participate in learning automation scripting and framework usage.<br> Assist in running automated tests and interpreting basic results.<br> Support senior testers in test script development and maintenance.</li> <li><strong>Collaboration & communication</strong><br> Work closely with business team members and developers to understand requirements and testing scope.<br> Attend daily standups, sprint planning, and review meetings.<br> Provide updates on test execution progress and issues.</li> <li><strong>Learning & development</strong><br> Take part in internal training and mentorship programs.<br> Stay updated with foundational QC and automation concepts.<br> Gradually take on more complex testing tasks as skills develop.<br> Capture lessons learnt and best practice to improve test methodologies.</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Qualifications</h4> <p><strong>Education & experience:</strong></p> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field.</li> <li>1–2 years of experience in software testing.</li> <li>Internship or academic experience in testing is a plus.</li> <li>Basic understanding of software development and QA processes.</li> <li>Certified ISTQB Foundation level is mandatory.</li> </ul> <p><strong>Technical skills:</strong></p> <ul> <li>Knowledge of test case design, execution, and bug reporting.</li> <li>Familiarity with at least one test management or defect-tracking tool (e.g., JIRA).</li> <li>Exposure to test automation tools (e.g., Selenium, Appium).</li> <li>Basic understanding of scripting or programming (e.g., Java, Python).</li> <li>Awareness of Agile methodologies.</li> <li>Certified ISTQB Agile tester is a plus.</li> </ul> <p><strong>Soft skills:</strong></p> <ul> <li>Good communication and collaboration skills.</li> <li>Willingness to learn and take direction from senior team members.</li> <li>Detail-oriented mindset with an eagerness to improve.</li> <li>Team player with a proactive attitude.</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Key accountabilities & decision ownership</h4> <ul> <li>Provide strong support in the Datacom/CPN area at all technical levels of operation.</li> <li>Ensure proper and timely handling of individual/global complaints related to Datacom area.</li> <li>Initiate actions to improve the quality, availability, and measurement of the area.</li> <li>Ensure highest network quality, availability, and resilience through development and implementation of enhancement projects and work streams.</li> <li>Responsible for reviewing new technology, roadmaps, and incident trends.</li> <li>Provide troubleshooting, analysis, and problem solution for critical situations.</li> <li>Follow up and prepare the Datacom network planned activities to ensure fault-free operation during different activity phases, coping with O&M quality standards and procedures.</li> <li>Provide 24x7 second line on-call support for Datacom network emergencies reported by internal customers to fix critical problems.</li> <li>Fine tune the Datacom nodes to achieve smooth and high-quality performance.</li> <li>Implement preventive software correction packages on Datacom nodes to solve network problems.</li> <li>Secure the Datacom network elements.</li> <li>Assess the need for suppliers' support intervention and follow up with suppliers regarding any Datacom network issues.</li> <li>Provide Datacom technical support to internal and external customers and ensure their satisfaction.</li> <li>Follow the escalation and reporting procedure in due time.</li> <li>Report Datacom network problems promptly with clear information to management for proper decision making.</li> <li>Report Datacom network activities to management for proper follow-up.</li> <li>Report performance against agreed plans and KPIs.</li> <li>Participate in acceptance and testing of new Datacom nodes, systems, features, and services.</li> <li>Implement software and hardware system upgrades.</li> <li>Implement hardware system expansions.</li> <li>Follow the Datacom, Change Management teams, and Service Management processes/SLA.</li> <li>Attend all assigned trainings, sessions, or workshops.</li> </ul> <h4>Core competencies, knowledge, and experience</h4> <ul> <li>Good IP knowledge with a strong background in SP (MPLS, VPLS, BGP, etc.)</li> <li>Minimum 3 years of experience in relevant field</li> <li>CCNP SP and MPLS knowledge is a must</li> <li>CCIE SP level</li> <li>Good knowledge of firewalls: Juniper, NetScreen, CISCO ASA, Fortinet, IPS or equivalent</li> <li>F5 Load Balancer knowledge is preferred</li> <li>ACI technology is preferred</li> <li>Good understanding of GSM/3G network</li> <li>Python programming knowledge is a plus</li> <li>Automation and scripting tools development experience is a plus</li> <li>Good communication skills</li> </ul> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <h4>What you’ll do</h4> <h4>Who you are</h4> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <h4>What skills you will learn</h4> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><strong>About the Role</strong></p><p>We are looking for a Senior Social Media &amp; Growth Marketing Specialist to lead our organic and paid growth across key digital channels. You will own the strategy and execution for social media, performance campaigns, and growth experiments that drive brand awareness, lead generation, and course enrollments in KSA and Egypt.</p><p>This role is ideal for someone who combines creative content skills with data-driven growth thinking, and who is passionate about improving how people learn online.</p><p>Key Responsibilities</p><p><strong>Social Media Strategy &amp; Execution</strong></p><ul><li><p>Develop and own the social media strategy for KSA and Egypt across platforms such as Instagram, TikTok, X (Twitter), LinkedIn, Facebook, and YouTube.</p></li><li><p>Plan and manage the content calendar, ensuring consistent, high-quality posts aligned with product launches, campaigns, and key academic / market moments.</p></li><li><p>Create and oversee engaging content (posts, stories, Reels, short-form videos, carousels) tailored to local markets and learner personas.</p></li><li><p>Monitor community conversations, respond to comments and messages, and manage social media communities to build strong brand loyalty and advocacy.</p></li></ul><p><strong>Growth Marketing &amp; Performance</strong></p><ul><li><p>Design and run growth experiments (A/B tests on creatives, audiences, landing pages, funnels) to improve acquisition, activation, and retention.</p></li><li><p>Plan, launch, and optimize paid campaigns across Meta Ads, TikTok Ads, Google Ads, and other relevant platforms.</p></li><li><p>Collaborate with product and sales teams to build acquisition funnels for lead generation, demo bookings, and course enrollments.</p></li><li><p>Work with designers, content creators, and product marketers to build high-performing creatives and landing pages.</p></li></ul><p><strong>Analytics &amp; Reporting</strong></p><ul><li><p>Define and track key KPIs such as CPL, CAC, CTR, conversion rate, ROAS, engagement rate, follower growth, and retention metrics.</p></li><li><p>Use tools like Google Analytics, platform insights, and marketing dashboards to measure performance and identify growth opportunities.</p></li><li><p>Produce clear weekly and monthly reports with insights, learnings, and recommendations to leadership.</p></li></ul><p><strong>Brand &amp; Market Localization</strong></p><ul><li><p>Ensure all content and campaigns are localized for audiences in KSA and Egypt (language, culture, tone, timing, and channels).</p></li><li><p>Conduct ongoing market and competitor research to spot trends in e‑learning, social media formats, and learner behaviors.</p></li><li><p>Partner with internal stakeholders (sales, academic / content, product) to ensure messaging is consistent, accurate, and compelling.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>&nbsp;</p><ul><li><p>5–6+ years in social media and/or growth / performance marketing</p></li><li><p>Experience in e‑learning, EdTech, education, or digital products is a plus</p></li><li><p>Proven results growing audiences and revenue via social and paid campaigns</p></li><li><p>Strong knowledge of Meta, TikTok, LinkedIn, YouTube, X, Snapchat, and analytics tools</p></li><li><p>Experience running and reporting on multi-channel campaigns (organic + paid)</p></li><li><p>Excellent Arabic and good English copywriting</p></li><li><p>Strong project management and cross-team collaboration skills<br>Creative mindset with a keen eye for detail and design.</p></li><li><p>Ability to collaborate effectively with cross-functional teams and external partners.</p></li><li><p>Up-to-date knowledge of the latest trends and best practices in social media and digital marketing.</p></li><li><p>Self-motivated, proactive, and results-oriented with a passion for continuous learning.</p></li></ul><p>Nice to Have</p><ul><li><p>Experience with KSA and Egyptian markets</p></li><li><p>Knowledge of CRM / marketing automation tools (for example, HubSpot, Mailchimp)</p></li></ul><p></p>

<p>• Identify and target high-potential brands aligned with the company’s commercial strategy.<br>• Build and manage a strong pipeline of targeted brands and potential partners.<br>• Identify key decision-makers and establish professional business relationships.<br>• Lead communication and engagement with targeted brands and companies.<br>• Arrange and conduct commercial meetings and business discussions.<br>• Qualify, prioritize, and follow up on commercial opportunities and leads.<br>• Support the development and negotiation of commercial partnerships.<br>• Coordinate with Commercial, Leasing, and Business Development teams.<br>• Monitor market and brand trends to identify new commercial opportunities.<br>• Maintain accurate and up-to-date brand and opportunity databases.<br>• Prepare regular reports on acquisition activities, pipeline progress, and commercial opportunitie</p><p><strong>Requirements</strong></p><ul><li><p>• Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.</p></li><li><p>Proven experience in brand acquisition, business development, commercial partnerships, or a related field.</p></li><li><p>Strong understanding of commercial and business development activities.</p></li><li><p>Excellent communication, presentation, and negotiation skills.</p></li><li><p>Strong ability to identify decision-makers and build professional business relationships.</p></li><li><p>Strong market research and opportunity assessment skills.</p></li><li><p>Good command of Microsoft Office, particularly Excel and PowerPoint.</p></li><li><p>Strong follow-up, pipeline management, and reporting skills.</p></li><li><p>Commercially minded, proactive, and results-oriented.</p></li><li><p>Ability to manage multiple opportunities and priorities effectively.<br></p></li></ul><p></p>

Reports to: Senior Director, External Relations<br>Purpose: To provide comprehensive administrative and operational support to the External Relations Office at the Onsi Sawiris School of Business. Support the implementation of school-wide strategic initiatives by managing data, maintaining partner databases, and conducting research on potential partners. Additionally, administers the School’s digital content, coordinates logistics for external vendors and visiting professorships, and serves as a key liaison to ensure effective communication flow between the School and its diverse external stakeholders.<br>Responsibilities:Data Management & Support: Assemble, organize, and analyze data from different stakeholders to support the School of Business's strategic planning process. Maintain and update the external relations database, ensuring accuracy of partner information. Conduct research to identify new potential corporate and academic partners for the School. Update critical School resources and publications, including presentations, statistical reports, and alumni reports, ensuring adherence to set timelines. Communications, Content & Branding: Plan and develop web content in alignment with AUC content guidelines and the Onsi Sawiris School of Business brand identity. Coordinate the communication flow with external vendors, institutions, and corporate partners to ensure high-quality and timely execution of joint projects. Communicate effectively with stakeholders to follow up on tasks and projects initiated by the External Relations function. Administrative Operations: Write professional reports and record/transcribe minutes of meetings to ensure proper documentation of decisions. Provide logistical support for approximately 5 visiting professorships and 5 major activities annually.<br>Requirements:Minimum Education Requirements:Bachelor’s degree in Business, Mass Communication, or Social Science is required.<br>Experience:A minimum of 5-7 years of relevant work experience.<br>Skills:Communication: Strong command of English; excellent oral and written communication skills are of the highest priority. Interpersonal: Excellent ability to work with diverse groups and organizations (internal and external) with professionalism. Organizational: Ability to multitask with minimal supervision and handle a heavy workload. Technical: Strong computer skills (Excel, Word); ability to manage databases. Soft Skills: Positive attitude, strong work ethic, and commitment to customer service.<br>This position is open until September 6, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”