Program Officer Jobs in Egypt
14173 Jobs Found
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Responsibilities<br> - Participate in day-to-day departmental activities. - Support assigned projects and operational tasks. - Attend training sessions and workshops. - Collaborate with team members across departments. - Prepare reports and complete assigned tasks within deadlines. - Adhere to Baheya Foundation policies and procedures. <br><br>
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<span>Description</span><br><span></span><p>Job Purpose</p><br><p>Review the credit investigation process and the customer field visits, customer’s buyers and suppliers to participate in the preparation of the credit information report & recommendation, including reputation of key shareholders, the company and its products, company’s positioning in the market compared to competition</p><br><p>Description</p><br><p>Credit Investigation:</p><br><p>1. Supervise the team’s activities to ensure high quality credit investigation function through comprehensive market, desktop checks, and site visits to customers, buyers and Suppliers as deemed necessary on Customers applying for credit facilities prior to providing feedback.</p><br><p>2. Ensure Market scan to include: Reputation of Key shareholders, the company and its products, the market perception of the company’s performance compared to competition over the agreed upon period of time </p><br><p>3. Review the reports and give recommendations are highlighting any negative feedback that might lead to losses for the portfolio. </p><br><p>4. Supervise Field investigation of potentially fraudulent transactions referred by the Fraud team.</p><br><p>5. Conduct periodical team meetings to follow up and monitor the team activities and discuss any issues that may arise</p><br><p>6. Liaise with the Key stakeholders: Other Business Banking Risk Functions, Business Banking asset distribution</p><br><p>Policies, Processes and Procedures</p><br><p>7. Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner</p><br><p>Day- to-day operations</p><br><p>8. Implement the day-to-day operations assigned for the department to ensure compliance with the established standards and procedures</p><br><p>Compliance</p><br><p>9. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><p>Supervision</p><br><p>10. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications & Experience</p><br><p>o Bachelor’s degree of commerce, Business Administration, accounting or equivalent.</p><br><p>o Minimum 5-7 years investigation in SME/Corporate in CIB or another institution.</p><br><p>Skills</p><br><p>o Analytical skills.</p><br><p>o Good market contacts and network in other banks. financial institutions and geographies</p><br><p>o Inquisitive nature, maturity and good communication skills</p><br><p>o Process driven and disciplined</p><br><p>o Very good command of English.</p><br><p>o Good Computer skills.</p><br><br> </div>
About UsHey there, fellow e-commerce enthusiasts! We are a team of Shopify development experts that take pride in providing top-notch services to online stores. Our team specializes in Shopify development for enterprise-level Shopify Plus stores, and we handle the entire Shopify setup and code. Our aim is to ensure that your online store has a clean and well-organized infrastructure that can handle millions of orders. Our team is composed of 107 members and rapidly growing. We were founded in Montreal back in 2012, and we work remotely on a fixed 9am-5pm EST schedule. Our goal is to become the go-to agency for Shopify development work among enterprise brands. We believe in providing our clients with high-quality services that exceed their expectations. So, if you're looking for a team to join for the next level in your international career, look no further! Fill out the contacts form below with as much detail as you can. And we look forward to welcoming you to our team! Role<br>What You'll DoFinancial Strategy & Leadership Own and drive the company's overall financial strategy, planning, and forecasting in alignment with growth objectives Partner with the CEO and leadership team to evaluate strategic opportunities, including new product lines, market expansion, and M&A activity Present financial performance, insights, and recommendations to the board and executive stakeholders Financial Operations Oversee all core financial functions including accounting, FP&A, tax, treasury, and compliance Build and manage financial models that reflect the unique economics of ecommerce (CAC, LTV, contribution margins, inventory turns) Implement and maintain robust financial controls, processes, and reporting systems Revenue & Profitability Monitor and optimize unit economics across all channels — DTC, marketplace, wholesale Analyze performance marketing spend and drive ROI accountability across paid channels Lead gross margin improvement initiatives across pricing, COGS, and vendor negotiations Cash Flow & Fundraising Manage cash flow forecasting, working capital, and liquidity planning Lead debt and equity fundraising efforts as needed, including relationships with lenders and investors Oversee inventory financing strategies to support growth without overextending cash Team & Systems Build, mentor, and lead a high-performing finance team Evaluate, implement, and optimize financial tools and ERP/BI systems Partner cross-functionally with operations, marketing, and product to embed financial thinking into the business What We're Looking For Required10+ years of progressive finance experience, with at least 3 years in a senior finance leadership role Prior experience in an ecommerce company or digital/performance marketing agency — this is a strong preference Deep fluency in ecommerce financial metrics: contribution margin, LTV:CAC, ROAS, inventory turnover, net revenue vs. gross revenue Experience building and scaling finance functions from mid-stage to growth-stage Strong command of financial modeling, FP&A, and management reporting Proven ability to partner effectively with a CEO and across executive teams Nice to Have Experience with Shopify, Amazon, or other major ecommerce platforms from a financial reporting perspective Background in venture-backed or PE-backed companies Familiarity with multi-entity or international financial structures CPA, CFA, or MBA preferred but not required<br>What Success Looks Like In your first 90 days, you will have audited our current financial operations, built trusted relationships across the leadership team, and delivered a clear-eyed view of our financial health and top opportunities. Within six months, you will own our financial roadmap, have upgraded our reporting infrastructure, and be a go-to strategic partner for every major business decision.<br>What We Offer Competitive executive compensation package including base salary and performance bonus Remote work arrangement A seat at the table: direct influence on company strategy and direction A collaborative, high-ownership culture with minimal bureaucracy
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<span><span>Job Purpose</span></span><p><span><span>To delight internal and external customers over the phone ( inbound & outbound -call back)</span></span></p><br><ul><li><span><span>Interact with customers over the phone, chat , email to understand their banking needs.</span></span></li><li><span><span>Provide excellent customer service to achieve customer loyalty.</span></span></li><li><span><span>Resolve problems over the live chat, email or telephone.</span></span></li><li><span><span>Convert sales opportunities in order to meet financial targets.</span></span></li><li><span><span>Clarify and explain procedures and products over the telephone.</span></span></li><li><span><span>Capture and report customer feedback towards continual product development.</span></span></li><li><span><span>To be back up team leader in absence of TL's on floor</span></span></li></ul><br><span><span>Key Result Areas </span></span><p><span><span>Achieve the required KPI set in term of</span></span></p><br><p><span><span>Adherence</span></span></p><br><p><span><span>CRD</span></span></p><br><p><span><span>AHT</span></span></p><br><p><span><span>Quality score</span></span></p><br><p><span><span>post call suveuy</span></span></p><br><p><span><span>NPS</span></span></p><br><br><span><span>Key Result Areas (Continued)</span></span><ul><li><span><span>Operates in a Call Centre environment where the interface with customers is over the telephone.</span></span></li><li><span><span>Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.</span></span></li><li><span><span>Mostly related to explaining procedures or providing information regarding retail banking products.</span></span></li><li><span><span>Also involves root cause analysis and reversals of charges and fees when necessary.</span></span></li></ul><br><span><span>Knowledge, Skills and Experience</span></span><br><span><span>Knowledge, Skills and Experience (Continued)</span></span><ul><li><span><span>University Graduate (preferably with some finance / banking or maths component).</span></span></li><li><span><span>1 – 3 years experience</span></span></li><li><span><span>Very customer focused</span></span></li><li><span><span>Computer literate</span></span></li><li><span><span>Excellent communication skills</span></span></li><li><span><span>Strong listening skills.</span></span></li></ul><br><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value. </span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><b>About Citi</b></span></p><br><br><p><span>Citi is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the United States. Citi does business in more than 160 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services.</span></p><br><br><br><p><span>It is a role with accountability for Cybersecurity function, executive-level privileges and adequate authority with no intersect with other conflicting positions. This role is responsible for leading efforts to safeguard the confidentiality, integrity, and availability of Citi’s information and information assets. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's Cyber and Information Security Policy (CCISP).</span></p><br><br><p><br><span><b><u>Responsibilities:</u></b></span></p><br><br><ul><li><p><span>Acts as Information Security Subject Matter Expert to senior stakeholders and /or other team members.</span></p><br><br></li><li><p><span>Cyber Issue Management, Monitoring & Regulatory engagement</span></p><br><br></li><li><p><span>Establish working relationships cross-sector and internally with First, Second, and Third Line of Defense.</span></p><br><br></li><li><p><span>Coordinate with First line partners the collection, entry, and maintenance of deliverables to Internal and External Questions/Exams.</span></p><br><br></li><li><p><span>Facilitate the Responses by Key Stakeholders to Internal and External Reviewers for requested meetings and potential concerns raised with a risk focus.</span></p><br><br></li><li><p><span>Communicate to Senior Management on issues identified during Internal and External reviews including missed deadlines, risk impact, and improper design/execution of controls.</span></p><br><br></li><li><p><span>Identify areas of opportunities for process improvements or potential control breaks in the organizations Cybersecurity standards, procedures, and/or controls.</span></p><br><br></li><li><p><span>Execute the Issue Management process, for Issues identified within various Information Security (IS) programs.</span></p><br><br></li><li><p><span>Assist process and control owners in evaluating control deficiencies holistically, including identification of root causes and required corrective action plans.</span></p><br><br></li><li><p><span>Oversee and ensure timely and complete issue remediation within businesses and functions and escalate any delays and / or challenges, as needed. </span></p><br><br></li><li><p><span>Validate remediation activities are documented, completed, and closed- out in accordance with issue management standards.</span></p><br><br></li><li><p><span>Assume informal/formal mentorship role within teams and assist with the coaching and training of new team members</span></p><br><br></li><li><p><span>Has the ability to operate with a limited level of direct supervision.</span></p><br><br></li><li><p><span>Can exercise independence of judgement and autonomy.</span></p><br><br></li><li><p><span>Accommodate and manage regulatory engagements in Egypt and beyond</span></p><br><br></li><li><p><span>Acts as SME to senior stakeholders and /or other team members.</span></p><br><br></li><li><p><span>Ensure cyber regulatory obligations are understood and collaborate with compliance and appropriate CISO teams to ensure recorded.</span></p><br><br></li><li><p><span>Understand controls being implemented to safeguard sensitive data</span></p><br><br></li></ul><br><p><span><b><u>Qualifications:</u></b></span></p><br><br><ul><li><p><span>10 years of relevant experience</span></p><br><br></li><li><p><span>Proficient in interpreting and applying policies, standards and procedures</span></p><br><br></li><li><p><span>Consistently demonstrates clear and concise written and verbal communication</span></p><br><br></li><li><p><span>Proven influencing and relationship management skills</span></p><br><br></li><li><p><span>Proven analytical skills</span></p><br><br></li><li><p><span>Fluency in English is a must</span></p><br><br></li><li><p><span>Arabic Language is a plus</span></p><br><br></li><li><p><span>Maintaining at least one active certificate of the Information Security Management international certificates such as CISSP, CISM, CRISC, C-CISO or ISO 27001 Lead implementer.</span></p><br><br></li></ul><br><p><span><b><u>Education:</u></b></span></p><br><br><ul><li><p><span>Bachelor’s degree/University degree or equivalent experience as a minimum</span></p><br><br></li></ul><br><p>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</p><br><br><p>#LI-OD1</p><br><br><br><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Technology<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Information Security<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>
Job Summary:<br>Track and monitor Pay Tabs transactions or activity that comes through the customers’ accounts. Identify and trace any suspicious or high-risk transactions, determine if there is improper activity involved, and determine if there is any risk to the Pay Tabs or its customers. Managing/Monitoring Merchant Risk. Handling queries related to transactions “internal/external” processing and fixes require “wherever applicable” for technical/non-technical failure. Managing Fraud & risk related queries received from the internal/external processing partner and suitable actions to prevent loss “if any”.<br>Essential Functions:<br>A. Transaction & Merchant Risk Monitoring Responsible for the prevention and detection of potential transaction fraud across payment channels by reviewing transactions, processing pattern and data captured, or information received from the fraud detection system “wherever available” and other available parameters. Monitor card fraud and take necessary action to protect Pay Tabs and Merchants. Contribute to the creation of fraud rules or risk & processing parameters within the system by providing analytical data to support decisions “wherever applicable/possible”Verify activities or highlighting suspicious transaction activities through email communication “with merchants” to obtain additional information regarding suspicious/confirmed fraud attempts and standard processing of the merchant. Responsible to re-present card fraud data/information with external processing partners based on the information shared/received from the merchant end. Review all alerts/communication from external/internal sources, including processing partners and ensure that appropriate actions are taken to mitigate fraud/risk or transaction processing. Ensure information flow and deliverables are met to mitigate fraud/risk by facilitating weekly/monthly dispute performance reports. Maintains the negative list of data elements of fraudulent/suspicious transactions Provide support to the Operational and Business units of the organization on fraud/risk related matters and queries. Participate in team meetings (technical/non-technical); share information and make suggestions for improvements to fraud operations or transaction processing flow. Monitoring Merchant and occasional risk review based on the processing history, Dispute history, and activity that violates Pay Tabs processing rules, business operation or other available parameters. Verify merchant information/orders “processing” as part of Merchant fulfillment review and conduct due diligence reviews for anti-money laundering purposes Merchant monitoring and further suitable action based on the risk review such as Suspension, Settlement Freeze or change in the processing parameters. Working with the IT/Tech Team for Transaction/Merchant or processing related fixes, development, and related system enhancement.<br>B. Reporting & Handling Regular Transaction Queries<br>Publishing transaction/processing or any kind of risk-related reports based on the internal or external requests. Sharing data with Processing partner(s) based on the request received “within sharable parameters”. Handling transaction related queries “internal or external” and taking further suitable actions. Handling MID Closure Requests<br>Key Performance Indicators (KPIs):<br>Maintain Fraud & CB threshold based on the scheme guidelines. Managing/reviewing MIDs as a part of the Merchant post-onboarding Review. Escalate and highlight risk findings internally when necessary and take part in further discussions/action with internal or external stakeholders. Work cross-functionally with the IT/CS/Support/Compliance and other operations teams within Pay Tabs. Work with large sets of data while having the flexibility to determine the best methods for data analysis and reporting purposes.<br>Knowledge, Skills & Abilities:<br>+3 years of experience preferred similar role in payment field or banking sector. Previous experience in Card Risk/Compliance/AML/CFT with a financial institution or payment-focused company preferred. Demonstrated ability to solve critical business issues using innovative solutions for Card Risk. The ability to aggressively multi-task & set others’ expectations in a time-pressured environment remains important. Ability to approach problems in a quantitative and qualitative manner, draw meaningful conclusions, and make business recommendations. Ability to learn and adapt to new technologies High proficiency level with Microsoft Office.
Job Summary:<br>Track and monitor Pay Tabs transactions or activity that comes through the customers’ accounts. Identify and trace any suspicious or high-risk transactions, determine if there is improper activity involved, and determine if there is any risk to the Pay Tabs or its customers. Managing/Monitoring Merchant Risk. Handling queries related to transactions “internal/external” processing and fixes require “wherever applicable” for technical/non-technical failure. Managing Fraud & risk related queries received from the internal/external processing partner and suitable actions to prevent loss “if any”.<br>Essential Functions:<br>A. Transaction & Merchant Risk Monitoring Responsible for the prevention and detection of potential transaction fraud across payment channels by reviewing transactions, processing pattern and data captured, or information received from the fraud detection system “wherever available” and other available parameters. Monitor card fraud and take necessary action to protect Pay Tabs and Merchants. Contribute to the creation of fraud rules or risk & processing parameters within the system by providing analytical data to support decisions “wherever applicable/possible”Verify activities or highlighting suspicious transaction activities through email communication “with merchants” to obtain additional information regarding suspicious/confirmed fraud attempts and standard processing of the merchant. Responsible to re-present card fraud data/information with external processing partners based on the information shared/received from the merchant end. Review all alerts/communication from external/internal sources, including processing partners and ensure that appropriate actions are taken to mitigate fraud/risk or transaction processing. Ensure information flow and deliverables are met to mitigate fraud/risk by facilitating weekly/monthly dispute performance reports. Maintains the negative list of data elements of fraudulent/suspicious transactions Provide support to the Operational and Business units of the organization on fraud/risk related matters and queries. Participate in team meetings (technical/non-technical); share information and make suggestions for improvements to fraud operations or transaction processing flow. Monitoring Merchant and occasional risk review based on the processing history, Dispute history, and activity that violates Pay Tabs processing rules, business operation or other available parameters. Verify merchant information/orders “processing” as part of Merchant fulfillment review and conduct due diligence reviews for anti-money laundering purposes Merchant monitoring and further suitable action based on the risk review such as Suspension, Settlement Freeze or change in the processing parameters. Working with the IT/Tech Team for Transaction/Merchant or processing related fixes, development, and related system enhancement.<br>B. Reporting & Handling Regular Transaction Queries<br>Publishing transaction/processing or any kind of risk-related reports based on the internal or external requests. Sharing data with Processing partner(s) based on the request received “within sharable parameters”. Handling transaction related queries “internal or external” and taking further suitable actions. Handling MID Closure Requests<br>Key Performance Indicators (KPIs):<br>Maintain Fraud & CB threshold based on the scheme guidelines. Managing/reviewing MIDs as a part of the Merchant post-onboarding Review. Escalate and highlight risk findings internally when necessary and take part in further discussions/action with internal or external stakeholders. Work cross-functionally with the IT/CS/Support/Compliance and other operations teams within Pay Tabs. Work with large sets of data while having the flexibility to determine the best methods for data analysis and reporting purposes.<br>Knowledge, Skills & Abilities:<br>+3 years of experience preferred similar role in payment field or banking sector. Previous experience in Card Risk/Compliance/AML/CFT with a financial institution or payment-focused company preferred. Demonstrated ability to solve critical business issues using innovative solutions for Card Risk. The ability to aggressively multi-task & set others’ expectations in a time-pressured environment remains important. Ability to approach problems in a quantitative and qualitative manner, draw meaningful conclusions, and make business recommendations. Ability to learn and adapt to new technologies High proficiency level with Microsoft Office.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Role Summary The GR Supervisor will be responsible for handling all GR transactions in Egypt and managing the company's relationships with government agencies and officials. What's On Your Plate? Provide Government Relations consultation and regulatory guidance to the Legal Department and business stakeholders on licensing requirements, government procedures, regulatory compliance, and execution of transactions with the competent authorities across Egypt. Build and maintain strong professional relationships with government entities, municipalities, district authorities, and regulatory agencies to facilitate licensing, approvals, inspections, and other government-related transactions. Manage end-to-end licensing activities across Egypt s decentralized regulatory environment, ensuring compliance with varying authority requirements, approval processes, and implementation practices across different governorates. Coordinate and process licensing applications through the relevant District System for each operational location, ensuring timely approvals from Planning and Building, Civil Defense, CCTV, Traffic, Health and Food Safety, Environmental, and Sewage authorities. Take full ownership of renewing all company licenses, permits, and legal documents, ensuring all statutory requirements are fulfilled to maintain uninterrupted business operations. Perform and monitor amendments related to directors, shareholders, authorized signatories, company activities, and other corporate changes before the Commercial Registry and relevant government authorities. Support the licensing requirements for new store openings, relocations, operational changes, and expansion projects, ensuring all regulatory approvals are secured before commencement of operations. Manage the increasing licensing workload resulting from the expansion of the operational network, ensuring timely coordination with multiple authorities across various governorates. Monitor legislative and regulatory developments, keeping internal stakeholders informed of changes in laws, regulations, government procedures, authority requirements, and licensing obligations that may impact the business. Maintain the validity and accuracy of all company licenses, permits, approvals, and authorized signatory records, including but not limited to Civil Defense, Trade & Industry, Municipality, Labor, Traffic, Health, Food Safety, Environmental, and other regulatory permits. Coordinate and manage government inspections, authority visits, and compliance assessments, ensuring operational readiness and timely resolution of observations or corrective actions. Represent the company before government authorities regarding complaints, investigations, inspections, enforcement actions, and regulatory matters, ensuring appropriate coordination with internal stakeholders and timely resolution. Manage and follow up on government cases, regulatory inquiries, and official complaints, driving resolution with relevant business functions while minimizing operational and compliance risks. Ensure all company records, licenses, approvals, and statutory documents are accurately maintained and updated through the relevant government electronic portals and systems. Maintain comprehensive records, reports, trackers, and documentation related to licensing activities, inspections, renewals, regulatory approvals, and compliance status. Coordinate with internal departments, landlords, consultants, and government authorities to facilitate licensing, operational readiness, and regulatory compliance for all company locations. Support business continuity by proactively monitoring licensing validity, regulatory obligations, pending approvals, and authority requirements to prevent operational disruptions. Perform administrative support activities related to Government Relations, including data management, reporting, official correspondence, and monitoring monthly Government Relations expenditures and billing.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><ul><li>Minimum of 8 years of experience in Government Relations.</li><li>Strong knowledge of local GR and regulations related to delivery companies.</li><li>Excellent communication and negotiation skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work independently and manage multiple tasks simultaneously.</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Established in 2000 in Turkey, Rixos pioneers the ‘All Inclusive, All Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys, and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p>
<h4>Job description</h4>
<p>Develop and implement regional guest relations and CRM strategies across all hotels in Rixos & All Inclusive Collection in Egypt.<br>
Ensure delivery of exceptional guest experience at every stage of the guest journey.<br>
Oversee VIP guest handling, personalized services, and special guest requests.<br>
Manage and improve guest complaint handling and service recovery processes.<br>
Monitor guest satisfaction scores (e.g., surveys, online reviews) and implement improvements.<br>
Lead CRM system implementation and ensure effective use of guest data across properties.<br>
Develop guest loyalty programs and personalized engagement strategies.<br>
Ensure consistency of guest service standards across all hotel properties.<br>
Train and develop guest relations teams to deliver luxury service excellence.<br>
Analyze guest feedback trends and implement operational improvements.<br>
Collaborate with Operations, Sales, Marketing, and Revenue teams to enhance guest experience.<br>
Manage reputation management across online platforms and review channels.<br>
Develop standard operating procedures for guest relations and CRM activities.<br>
Ensure accurate guest profiling and data management for personalized service delivery.<br>
Lead initiatives to improve guest retention and repeat visitation rates.<br>
Support pre-opening projects to establish guest experience frameworks and systems.<br>
Coordinate special events, VIP arrivals, and high-profile guest stays.<br>
Ensure service recovery excellence in critical guest situations.<br>
Report guest satisfaction performance, CRM insights, and improvement actions to VP of Operations.<br>
Continuously innovate guest experience strategies to enhance brand loyalty and emotional connection with guests.</p>
<h4>Qualifications</h4>
<ul>
<li>8–15+ years of experience in guest relations, hospitality operations, or CRM management.</li>
<li>Minimum 5 years in a senior regional or multi-property guest experience leadership role.</li>
<li>Strong experience in luxury hotels or all-inclusive resort operations.</li>
<li>Proven expertise in CRM systems, guest loyalty programs, and customer experience strategies.</li>
<li>Strong understanding of service recovery, complaint management, and guest satisfaction metrics.</li>
<li>Excellent leadership, communication, and interpersonal skills.</li>
<li>Strong analytical skills for interpreting guest feedback and experience data.</li>
<li>Fluency in English; and ideally other languages.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose Review the credit investigation process and the customer field visits, customer s buyers and suppliers to participate in the preparation of the credit information report & recommendation, including reputation of key shareholders, the company and its products, company s positioning in the market compared to competition Description Credit Investigation: 1. Supervise the team s activities to ensure high quality credit investigation function through comprehensive market, desktop checks, and site visits to customers, buyers and Suppliers as deemed necessary on Customers applying for credit facilities prior to providing feedback. 2. Ensure Market scan to include: Reputation of Key shareholders, the company and its products, the market perception of the company s performance compared to competition over the agreed upon period of time 3. Review the reports and give recommendations are highlighting any negative feedback that might lead to losses for the portfolio. 4. Supervise Field investigation of potentially fraudulent transactions referred by the Fraud team. 5. Conduct periodical team meetings to follow up and monitor the team activities and discuss any issues that may arise 6. Liaise with the Key stakeholders: Other Business Banking Risk Functions, Business Banking asset distribution Policies, Processes and Procedures 7. Implement approved department policies, processes, and procedures and monitor adherence so that work is carried out in a controlled manner Day- to-day operations 8. Implement the day-to-day operations assigned for the department to ensure compliance with the established standards and procedures Compliance 9. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks Supervision 10. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree of commerce, Business Administration, accounting or equivalent.</li><li>Minimum 5-7 years investigation in SME/Corporate in CIB or another institution.</li><li>Analytical skills.</li><li>Good market contacts and network in other banks. financial institutions and geographies</li><li>Inquisitive nature, maturity and good communication skills</li><li>Process driven and disciplined</li><li>Very good command of English.</li><li>Good Computer skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities: Employee Relations Act as the main point of contact for employees across all departments, ensuring timely communication, guidance, and support. Lead and coordinate employee engagement activities and events, gathering insights and feedback to enhance satisfaction and retention. Partner with the Internal Communications team to ensure clear, consistent, and engaging communication across the organization. Represent the HR department in all internal events, initiatives, and employee-facing activities. Support & guide the knowledge hub employees in understanding People & Culture department policies and assist in creating new policies required. Act as the primary focal point for expats to support in all related items as in travel arrangements (Flight + Visa), accommodation, schooling, pre-employment arrangements, hiring documents, work permit and family residency. Solve employees conflicts and provide advice needed. Employee Data & HR Operations Ensure accurate and up-to-date employee data across all HR systems and records. Oversee and conduct the onboarding and offboarding processes to deliver a smooth and positive employee experience. Manage employee requests, documentation, and transactions in compliance with internal policies and Egyptian` labor laws. Serve as the link between the Talent Management and Personnel teams, ensuring alignment and smooth workflow across all HR functions. Benefits & Employee Support Manage corporate mobile plans and accounts, ensuring proper allocation and cost efficiency. Coordinate and handle employee investigations, maintaining confidentiality and integrity throughout the process. Receives New hires pre-employment medical test results from The Knowledge Hub physician. Updates the system by adding new joiners and deleting separated employees. Handling medical insurance costs including local & international service providers payments & pre- employment medical checkups. Managing HR Systems & Reporting Support the Talent team by providing analytical insights that inform decisions on engagement, retention, and workforce planning. Apply problem-solving and critical thinking to address complex employee and operational challenges. Uploading new hires data on Oracle. Handling Oracle ERP System approvals and reports. Generating staff attendance report and sending the attendance issue to staff members and P&C payroll.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job Requirements: Bachelor s degree in business or any relevant major 3-5 years of experience in HR related functions Good experience with Microsoft Office Strong Communication & presentation skills Proficient level of English speaking & writing Problem Solving skills Analytical thinking skills</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>The GR Supervisor will be responsible for handling all GR transactions in Egypt and managing the company's relationships with government agencies and officials.</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li><p>Provide Government Relations consultation and regulatory guidance to the Legal Department and business stakeholders on licensing requirements, government procedures, regulatory compliance, and execution of transactions with the competent authorities across Egypt.</p><br><br></li><li><p>Build and maintain strong professional relationships with government entities, municipalities, district authorities, and regulatory agencies to facilitate licensing, approvals, inspections, and other government-related transactions.</p><br><br></li><li><p>Manage end-to-end licensing activities across Egypt’s decentralized regulatory environment, ensuring compliance with varying authority requirements, approval processes, and implementation practices across different governorates.</p><br><br></li><li><p>Coordinate and process licensing applications through the relevant District System for each operational location, ensuring timely approvals from Planning and Building, Civil Defense, CCTV, Traffic, Health and Food Safety, Environmental, and Sewage authorities.</p><br><br></li><li><p>Take full ownership of renewing all company licenses, permits, and legal documents, ensuring all statutory requirements are fulfilled to maintain uninterrupted business operations.</p><br><br></li><li><p>Perform and monitor amendments related to directors, shareholders, authorized signatories, company activities, and other corporate changes before the Commercial Registry and relevant government authorities.</p><br><br></li><li><p>Support the licensing requirements for new store openings, relocations, operational changes, and expansion projects, ensuring all regulatory approvals are secured before commencement of operations.</p><br><br></li><li><p>Manage the increasing licensing workload resulting from the expansion of the operational network, ensuring timely coordination with multiple authorities across various governorates.</p><br><br></li><li><p>Monitor legislative and regulatory developments, keeping internal stakeholders informed of changes in laws, regulations, government procedures, authority requirements, and licensing obligations that may impact the business.</p><br><br></li><li><p>Maintain the validity and accuracy of all company licenses, permits, approvals, and authorized signatory records, including but not limited to Civil Defense, Trade & Industry, Municipality, Labor, Traffic, Health, Food Safety, Environmental, and other regulatory permits.</p><br><br></li><li><p>Coordinate and manage government inspections, authority visits, and compliance assessments, ensuring operational readiness and timely resolution of observations or corrective actions.</p><br><br></li><li><p>Represent the company before government authorities regarding complaints, investigations, inspections, enforcement actions, and regulatory matters, ensuring appropriate coordination with internal stakeholders and timely resolution.</p><br><br></li><li><p>Manage and follow up on government cases, regulatory inquiries, and official complaints, driving resolution with relevant business functions while minimizing operational and compliance risks.</p><br><br></li><li><p>Ensure all company records, licenses, approvals, and statutory documents are accurately maintained and updated through the relevant government electronic portals and systems.</p><br><br></li><li><p>Maintain comprehensive records, reports, trackers, and documentation related to licensing activities, inspections, renewals, regulatory approvals, and compliance status.</p><br><br></li><li><p>Coordinate with internal departments, landlords, consultants, and government authorities to facilitate licensing, operational readiness, and regulatory compliance for all company locations.</p><br><br></li><li><p>Support business continuity by proactively monitoring licensing validity, regulatory obligations, pending approvals, and authority requirements to prevent operational disruptions.</p><br><br></li><li><p>Perform administrative support activities related to Government Relations, including data management, reporting, official correspondence, and monitoring monthly Government Relations expenditures and billing.</p><br><br></li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li><p>Minimum of 8 years of experience in Government Relations.</p><br><br></li><li><p>Strong knowledge of local GR and regulations related to delivery companies. </p><br><br></li><li><p>Excellent communication and negotiation skills.</p><br><br></li><li><p>Strong analytical and problem-solving abilities.</p><br><br></li><li><p>Ability to work independently and manage multiple tasks simultaneously.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<ul>
<li>Handling strategic online initiatives</li>
<li>Leading marketing campaigns from the idea stage through to their execution and implementation</li>
<li>Monitoring and evaluating online media campaigns to keep them fresh and effective</li>
<li>Negotiating advertising contracts</li>
<li>Working with other department heads and teams to discuss plans and marketing strategies</li>
<li>Collaborating with finance team to set and stay within budget</li>
<li>Staying current with emerging opportunities in the digital marketing world</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in marketing or related field required</li>
<li>Two or more years of experience in digital marketing and advertising</li>
<li>Well-versed in the use of social media as a marketing tool</li>
<li>Understands website metrics and best practices</li>
<li>Experience with search engine optimization, lead generation, and email marketing</li>
<li>Able to work with colleagues at all levels to develop marketing goals and evaluate results</li>
<li>Good at problem-solving and communication</li>
<li>Strong writing skills</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.<br>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.</p><br><p>Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><br><p><br>
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.<br>
Please visit our website: www.turnerandtownsend.com</p><br><br>Job Description<br><p>We are seeking an experienced and results-driven Project Director to join our construction organization in Cairo, Egypt. In this executive-level position, you will provide comprehensive oversight of construction projects, ensuring exceptional performance across all critical dimensions including schedule adherence, quality standards, safety protocols, and on-time delivery. You will lead cross-functional teams, manage stakeholder relationships, and drive strategic decision-making to achieve organizational objectives while maintaining the highest standards of professionalism and operational excellence.</p><br><ul><li>Provide executive-level leadership and strategic direction for construction projects from inception through completion, ensuring alignment with organizational goals and client expectations</li><li>Oversee project schedules, timelines, and milestones, implementing corrective actions to maintain on-time delivery and optimize resource allocation</li><li>Monitor and enforce quality standards across all construction activities, conducting regular inspections and implementing continuous improvement initiatives</li><li>Establish and maintain comprehensive safety protocols, ensuring full compliance with local regulations, industry standards, and organizational policies</li><li>Manage project budgets, control costs, and analyze financial performance metrics to ensure profitability and fiscal responsibility</li><li>Lead, mentor, and evaluate project teams, fostering a culture of accountability, collaboration, and professional development</li><li>Coordinate with architects, engineers, contractors, and subcontractors to ensure seamless project execution and effective communication</li><li>Analyze project performance data and key performance indicators (KPIs) to identify trends, risks, and opportunities for optimization</li><li>Develop and implement risk management strategies to mitigate potential project delays, cost overruns, and quality issues</li><li>Maintain detailed project documentation, reports, and records in compliance with organizational and regulatory requirements</li><li>Represent the organization in client meetings and stakeholder communications, providing regular updates on project status and performance</li></ul><br>Qualifications<br><ul><li>Minimum 15+ years of progressive experience in construction project management, with at least 7 years in an executive or senior management capacity</li><li>Proven track record of successfully delivering large-scale construction projects on schedule and within budget</li><li>Comprehensive knowledge of construction methodologies, building codes, industry standards, and regulatory compliance requirements</li><li>Strong proficiency in project management software and construction management systems (MS Project, Primavera, or equivalent platforms)</li><li>Demonstrated expertise in budget management, cost control, and financial analysis</li><li>Advanced skills in contract management, vendor management, and stakeholder relationship management</li><li>Exceptional analytical and problem-solving abilities with strong attention to detail and organizational skills</li><li>Excellent leadership and team management capabilities with the ability to motivate and develop high-performing teams</li><li>Outstanding communication and interpersonal skills, with the ability to effectively engage with diverse stakeholders at all levels</li><li>Proficiency in safety management, risk assessment, and quality assurance protocols</li><li>Strong decision-making abilities and the capacity to work effectively under pressure in a fast-paced environment</li><li>Familiarity with construction practices and regulatory requirements in Egypt or the Middle East region is preferred</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. </em></p><br><p><em>Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at www.turnerandtownsend.com/</em></p><br><p>#LI-JN1</p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div>
<p>ABOUT THE ROLE We are looking for a mid-senior level IT professional to join our IT team and take ownership of day-to-day IT operations, user support, systems administration, and security across the organization. This role is ideal for someone who is comfortable working independently, troubleshooting complex technical issues, managing Microsoft 365 environments, supporting end users, and working with external vendors and technology partners. The successful candidate should be both hands-on and proactive, with a strong focus on improving IT processes, security, and the overall employee experience.</p><p>KEY RESPONSIBILITIES</p><p>IT Operations & Systems Administration</p><ul><li>Administer and support Microsoft 365, Entra ID, Exchange Online, SharePoint, OneDrive, Teams, and related services.</li><li>Manage user accounts, licenses, groups, permissions, MFA, and access controls.</li><li>Support Windows and macOS devices, including configuration, troubleshooting, software deployment, and lifecycle management.</li><li>Manage endpoint management and monitoring tools such as Datto RMM, Intune, or equivalent platforms.</li><li>Support networking infrastructure, including Wi-Fi, switches, VPNs, firewalls, DNS, DHCP, and related services.</li><li>Maintain IT systems, documentation, configurations, and asset records.</li><li>Assist with server, cloud, and infrastructure projects as required.</li></ul><p>End User Support</p><ul><li>Provide Tier 2/Tier 3 technical support for hardware, software, networking, Microsoft 365, and business applications.</li><li>Troubleshoot complex issues that cannot be resolved through standard helpdesk procedures.</li><li>Support executives and senior leadership with a high level of professionalism and responsiveness.</li><li>Assist users with onboarding, offboarding, device setup, application access, and account configuration.</li><li>Provide remote and occasional onsite support.</li><li>Develop and maintain internal knowledge base articles and technical documentation.</li></ul><p>Cybersecurity</p><ul><li>Assist with implementation and maintenance of IT security controls.</li><li>Monitor and respond to security alerts and suspicious activity.</li><li>Manage and troubleshoot MFA, conditional access, endpoint security, email security, and access controls.</li><li>Support email security platforms such as Barracuda, Mimecast, or equivalent.</li><li>Assist with phishing investigations, email quarantine, malware alerts, and security incidents.</li><li>Help maintain security policies and ensure users follow IT security best practices.</li><li>Participate in security awareness and cybersecurity training initiatives.</li></ul><p>IT Projects</p><ul><li>Participate in and lead technical projects from planning through implementation.</li><li>Assist with Microsoft 365 migrations, tenant migrations, domain/DNS changes, application deployments, and infrastructure upgrades.</li><li>Evaluate new technologies and make recommendations based on business requirements.</li><li>Work with vendors, MSPs, software providers, and consultants.</li><li>Create project documentation and ensure successful handover into IT operations.</li></ul><p>Automation & Process Improvement</p><ul><li>Identify repetitive IT tasks and opportunities for automation.</li><li>Develop and maintain workflows using tools such as Power Automate, PowerShell, or similar technologies.</li><li>Improve onboarding, offboarding, access management, software deployment, and IT support processes.</li><li>Develop standardized procedures and documentation to improve operational efficiency.</li></ul><p>The ideal candidate is someone who:</p><ul><li>Thinks beyond simply closing tickets and looks for the root cause of problems.</li><li>Can independently troubleshoot and resolve technical issues.</li><li>Is comfortable taking ownership of IT systems and projects.</li><li>Has strong attention to security and understands the importance of protecting company data.</li><li>Communicates technical information clearly to both technical and non-technical users.</li><li>Is organized and able to manage multiple priorities.</li><li>Takes initiative and identifies opportunities to improve IT operations.</li><li>Can work effectively with both internal stakeholders and external technology vendors.</li><li>Is willing to learn new technologies and adapt to a constantly changing IT environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor from computer science or any other related field</p><p>3+ years of experience in IT support, systems administration, IT operations, or a related role.</p><p>Strong experience supporting Microsoft 365 and Entra ID.</p><p>Experience administering Windows environments and supporting macOS devices.</p><p>Strong troubleshooting and problem-solving skills across hardware, software, networking, and cloud services.</p><p>Experience with endpoint management/RMM platforms.</p><p>Working knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, and firewalls.</p><p>Experience with cybersecurity tools and best practices.</p><p>Strong understanding of identity and access management, MFA, and least-privilege principles.</p><p>Experience with PowerShell or another scripting/automation language.</p><p>Strong written and verbal communication skills.</p><p>Ability to work independently and prioritize competing requests.</p><p>Fluent in English and Arabic</p><p>Manage 30+ persons to include UAE and Egypt team across different time zones (MENA, Europe, Asia)</p>
Job Purpose: To administer the coordination, monitoring, and implementation of project activities,ensuring effective delivery in compliance with institutional policies and donor requirements. The role provides oversight of monitoring and evaluation processes, supports reporting and stakeholder coordination, and contributes to the successful execution of development and grant-funded projects.<br>Core Responsibilities:<br>● Project Monitoring and Evaluation Leadership: Implement, and manage projectmonitoring and evaluation frameworks, including plans, tools, data analysis, and reporting mechanisms.<br>● Project Implementation and Oversight: Monitor project activities to ensure alignment withapproved plans, timelines, and objectives. Identify risks or delays and recommend corrective actions.<br>● Team Supervision and Coordination: Provide functional supervision and guidance toassigned project staff, ensuring timely completion of logistical, administrative, and financial tasks.<br>● Training and Capacity Building: Plan, coordinate, and support the delivery of trainingactivities for internal and external stakeholders in line with project objectives.<br>● Financial and Administrative Review: Review financial documentation, payment requests,and project-related transactions to ensure accuracy and compliance with donor and institutional requirements.<br>● Data Collection and Analysis Support: Oversee and support project-level data collection,consolidation, surveys, assessments, and evaluation activities.<br>● Reporting and Documentation: Prepare and contribute to high-quality narrative andtechnical reports in English and Arabic, documenting project progress, outcomes, and challenges.<br>● Stakeholder and Partner Coordination: Coordinate with governmental partners, donors, and external stakeholders to support project implementation and follow-up activities.<br>● Compliance and Quality Assurance: Ensure project activities adhere to donor guidelines,contractual obligations, and institutional policies.<br>● General Project Support: Perform other related duties as assigned in support of projectobjectives.<br>Qualifications:Education and Experience:<br>● Bachelor’s degree in Social Sciences or a related field.● Minimum of 7–9 years of relevant experience in development or grant-fundedproject environments.<br>Skills:<br>● Technical: Strong expertise in monitoring and evaluation (M&E) design and implementation. Ability to review financial and administrative documentation accurately. Proficiency in Microsoft Office applications● Communication: Strong written and verbal communication skills in English and Arabic.● Organizational: Excellent planning, coordination, and organizational skills. Strongstakeholder coordination abilities.● Personal: High attention to detail; ability to work independently with appropriateguidance and oversight<br>This position is open until August 27, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees. Individuals with disabilities areencouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Technical Delivery Lead to drive the end-to-end delivery of complex, high-impact projects within the UK IT portfolio. This role focuses on shaping, mobilising, and delivering multiple initiatives across cross-functional teams, systems, and external partners, ensuring outcomes are achieved on time, within budget, and to the required quality standards, while aligning with Vodafone’s governance frameworks.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the delivery of one or more complex projects within an assigned portfolio, ensuring full lifecycle accountability from business case through to operational handover</li>
<li>Build, lead, and support cross-functional project teams, creating clarity of objectives and fostering a collaborative, high-performing environment</li>
<li>Define and communicate the programme vision and desired future state, aligning stakeholders to shared outcomes</li>
<li>Develop detailed project and programme plans, including resource forecasting, dependencies, and critical path management</li>
<li>Prepare cost estimates and manage financial performance, including capitalisation and budget tracking</li>
<li>Integrate all workstreams into a unified delivery plan and ensure alignment across technical and business activities</li>
<li>Monitor and control project performance, embedding measurable outcomes and success criteria</li>
<li>Establish and manage stakeholder communication plans across senior internal and external stakeholders</li>
<li>Manage supply and demand of resources across the project lifecycle, including people, financials, and technology</li>
<li>Build and maintain strong stakeholder relationships, ensuring alignment and effective collaboration throughout delivery</li>
<li>Oversee governance compliance and ensure adherence to Vodafone delivery methodologies</li>
<li>Collaborate with system integrators and third-party partners to deliver programme objectives</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Egyptian national residing in Egypt</li>
<li>Extensive experience (typically over 5 years) delivering complex, end-to-end projects within ICT or technology environments</li>
<li>Strong understanding of software development lifecycle and technical transformation delivery</li>
<li>Experience working within telecommunications or network environments</li>
<li>Proven ability to manage multiple projects of varying scale and complexity simultaneously</li>
<li>Skilled in stakeholder engagement and influencing across all organisational levels</li>
<li>Experience managing cross-cultural and matrix teams</li>
<li>Strong financial acumen, including budgeting, forecasting, and understanding of profit and loss</li>
<li>Recognised project management certification (PRINCE2 Practitioner or PMP)</li>
<li>Excellent communication, organisation, and collaboration skills</li>
<li>Proficiency in Microsoft Excel, PowerPoint, Visio, and Project</li>
<li>Ability to quickly acquire and apply new technical knowledge</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead complex, high-visibility transformation initiatives within Vodafone UK</li>
<li>Exposure to senior stakeholders and international delivery environments</li>
<li>Professional growth through ownership of large-scale programmes and cross-functional collaboration</li>
<li>A culture focused on innovation, continuous improvement, and learning</li>
<li>Career progression within programme and portfolio delivery</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme and project leadership techniques</li>
<li>Strategic stakeholder management and executive communication</li>
<li>Financial planning and budget control within large-scale programmes</li>
<li>Governance and delivery excellence in global telecom environments</li>
<li>Managing complex transformations across distributed and diverse teams</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<p><strong>Alert</strong><br>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.</p>
<h4>Job description</h4>
<p><strong>1. Operational excellence & quality control</strong></p>
<ul>
<li>Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li>
<li>Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with Mu00f6venpick and Accor hygiene standards.</li>
<li>Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li>
<li>Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li>
</ul>
<p><strong>2. Team leadership & talent development</strong></p>
<ul>
<li>Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners.</li>
<li>Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li>
<li>Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li>
<li>Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</li>
</ul>
<p><strong>3. Inventory management & cost control</strong></p>
<ul>
<li>Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li>
<li>Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li>
<li>Oversee the hotel's Lost & Found procedures, ensuring strict documentation and safekeeping of guest property.</li>
</ul>
<p><strong>4. Guest experience</strong></p>
<ul>
<li>Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li>
<li>Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li>
</ul>
<h4>Qualifications</h4>
<p>Education: Diploma or bacheloru2019s degree in hospitality management, business administration, or a related field.</p>
<p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1u20132 years in a supervisory or assistant managerial capacity.</p>
<p>Brand familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p>
<h4>Additional information</h4>
<ul>
<li>Good communication and customer contact skills</li>
<li>Service oriented with an eye for details</li>
<li>Ability to work effectively and contribute in a team</li>
<li>Self-motivated and energetic</li>
<li>Well-presented and professionally groomed at all times</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li>Handling strategic online initiatives</li><li>Leading marketing campaigns from the idea stage through to their execution and implementation</li><li>Monitoring and evaluating online media campaigns to keep them fresh and effective</li><li>Negotiating advertising contracts</li><li>Working with other department heads and teams to discuss plans and marketing strategies</li><li>Collaborating with finance team to set and stay within budget</li><li>Staying current with emerging opportunities in the digital marketing world</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in marketing or related field required</li><li>Two or more years of experience in digital marketing and advertising</li><li>Well-versed in the use of social media as a marketing tool</li><li>Understands website metrics and best practices</li><li>Experience with search engine optimization, lead generation, and email marketing</li><li>Able to work with colleagues at all levels to develop marketing goals and evaluate results</li><li>Good at problem-solving and communication</li><li>Strong writing skills</li></ul><br>Additional Information<br><br><p>Employee benefit card offering discounted rates in Accor worldwide.</p><br><p>Learning programs through our Academies</p><br><p>Opportunity to develop your talent and grow within your property and across the world!</p><br> </div>
dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>Requirements<br><br> Academic Standing:<br><br> Applicants must be undergraduate students in their 2nd, 3rd, or 4th year Applicants from all academic backgrounds are welcome to apply. <br><br><br>Tenure & Availability: <br><br>Be fully available for an intensive 4-week duration, starting precisely on the 1st of your assigned month (June, July, or August 2026), and it may be extended based on business needs. <br><br><br>Location & Residency: <br><br>This is an on-site role. Applicants must be able to commute daily to the Dubizzle Headquarters in New Cairo, Egypt. <br><br><br>Benefits<br><br>Hands-on experience on real business projects Exposure to a fast-paced, innovative work environment New Competencies and exposure to strengthen your work profile Certificate upon completion <br><br><br>#Egyptdubizzle