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The ideal candidate will act as an employee champion and a leader of change. You will plan, develop, organize, implement, direct and evaluate the organization's human resource function and performance.<br>Responsibilities Provide overall leadership and guidance by overseeing talent acquisition, employee career development, succession planning, retention programs, training and leadership development Function as a strategic, human capital business advisor to the senior management team Develop initiatives, policies and programs to complement existing practices and create consistency across the organization Oversee benefit and compensation plans to ensure cost efficiencies and attractiveness to retain top talent<br>Qualifications<br>Bachelor’s degree or equivalent experience in human resources or management10+ years of professional HR experience, ideally from a services-oriented business, with a combination of corporate and business unit line experience preferred Proficiency with SAP Success Factors (or similar HRIS software) is required Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize work Strong understanding of HR best practices, with the ability to adapt to changing organizational needs

Job Responsibilities:<br>Manage and maintain relationships with assigned key accounts and customers through the whole cycle from ordering till reception of the final products Act as the primary point of contact for customer inquiries, requests, and issue resolution by dealing with customers over the phone or via e-mail. Monitor customer orders, deliveries, and inventory availability to ensure smooth operations. Coordinate with internal departments such as Planning, Production and Logistics to meet customer requirements. Responsible for the whole cycle of any clients’ order Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Promoting the vision of the organization. Conducting quality assurance surveys with customers and reporting findings to the staff. Handling customer complaints brought to your attention. Conducting regular training sessions with the team. Motivating the team to perform at their best.<br>Job Qualifications: <br>Bachelor’s degree in business administration, Supply Chain or any other relevant field.1-3 years of experience, preferably in the FMCG industry. Proven customer support experience or experience as a client service representative.

???? Professional Service Specialist (L2) – Saa S / ERP???? On-site – Sheraton Al Matar, El Nozha, Cairo<br>At OSOSS, we build powerful Saa S ERP solutions that help businesses manage every aspect of their operations — from POS and e-commerce to inventory, accounting, purchasing, and order management. We're looking for an experienced Professional Service Specialist (L2) who enjoys solving technical challenges, implementing ERP solutions, training customers, and delivering an outstanding onboarding experience.<br>???? Before you apply, please make sure you meet ALL of the below:<br>• Minimum 3 years of experience in software implementation or technical support• At least 2 years of hands-on experience implementing Odoo, ERP, or CRM solutions• Strong customer-facing communication and presentation skills• Experience delivering end-user training and onboarding sessions (Training of Trainers is a strong plus)• Ability to troubleshoot complex technical issues and support enterprise customers• Currently based in Cairo or nearby areas and available to work on-site<br>???? Applications that do not meet these requirements will not be considered.

The Presales Engineer works closely with the sales team to provide technical expertise throughout the sales cycle. You will analyze client requirements, design tailored solutions, and deliver compelling presentations to help win new business opportunities.<br>You’ll act as the bridge between technical and sales teams, ensuring proposed solutions meet customer needs and company capabilities.<br> Key Responsibilities Collaborate with sales to understand client requirements Design and configure tailored technical solutions Prepare technical proposals, SOW, and cost estimates Deliver product demos, POCs, and presentations Support RFPs, RFQs, and tender submissions Coordinate with engineering, operations, and procurement teams Build strong client relationships and provide post-sales technical guidance<br>Requirements Education: • Bachelor’s degree in Engineering (Computer, Telecommunications, Electrical, or related field) Experience: • 3–5 years in Presales, Solutions Engineering, or Technical Sales Skills: • Strong technical knowledge (Networking, Cloud, Cybersecurity, or related field) • Excellent presentation & communication skills • Ability to translate technical concepts into business value • Strong analytical & problem-solving skills • Ability to manage multiple projects simultaneously

BBEDO Innovation is now hiring:<br>#Mechanical_Power_Engineer_R&D<br>Key Responsibilities:<br>We are looking for an experienced Mechanical Power Engineer (R&D) to lead the design and development of advanced laboratory equipment from concept to production.<br>In this role, you will:<br>- Lead the design and development of innovative lab equipment.- Manage multiple R&D projects and ensure timely execution.- Collaborate with cross-functional teams, including Engineering, Automation, and Quality Control.- Oversee product development throughout the entire lifecycle.- Ensure compliance with industry standards and technical requirements.<br>Qualifications:<br>- Bachelor's degree in Mechanical/Power Engineering.- 2–5 years of experience in R&D, product development, or senior project engineering within manufacturing or laboratory equipment.- Proven leadership experience in cross-functional, multi-product environments.- Strong knowledge of BOMs, BOQs, product lifecycle management, and compliance standards.<br>What We Offer:<br>???? Location: 6th of October City???? Working Hours: 8:30 AM – 5:00 PM✅ Medical & Social Insurance???? Transportation Provided<br>???? If you're interested, send your updated CV to:a.osama@bedoeg.com<br>???? Or Whats App:01022249665

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The German Service Desk Representative is responsible for providing customer support and technical assistance to users in a German-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</p><p>What You ll Be Doing</p><p>Core Responsibilities</p><ul><li>Provide German-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</li><li>Document and track all customer interactions and resolutions accurately in the ticketing system.</li><li>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</li><li>Follow established procedures for incident management, problem management, and service request fulfillment.</li><li>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</li><li>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</li><li>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</li><li>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</li><li>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</li><li>Continuously develop and enhance technical skills and knowledge through training and self-learning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience &amp; Qualification.</p><ul><li>Fluent in German and English, both written and verbal communication skills.</li><li>Previous experience in a customer support or service desk role, preferably in a technical support environment.</li><li>Ability to analyze and resolve technical issues independently or through collaboration.</li><li>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</li><li>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</li><li>Strong organizational skills, attention to detail, and the ability to multitask effectively.</li><li>Flexibility to work in shifts, including weekends and holidays, as per business needs.</li></ul><p>Skills, Knowledge &amp; Abilities</p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul><p>Performance Standards</p><ul><li>Response Time.</li><li>First Contact Resolution.</li><li>Customer Satisfaction.</li><li>Ticket Documentation and Management.</li><li>Technical Knowledge.</li><li>Language Proficiency.</li><li>Incident Resolution Time.</li><li>Quality of Service.</li><li>Knowledge Sharing.</li><li>Professionalism and Collaboration.</li></ul><p></p></section>

????Nassr City- Cairo Design engaging graphics for social media, presentations, websites, and marketing materials. Create professional infographics and visual assets for diverse industries. Develop and adapt visual content for Linked In posts and professional platforms. Collaborate with the marketing and business development teams to turn concepts into impactful designs. Ensure brand consistency across all visuals. Work on multiple projects simultaneously, meeting deadlines without compromising quality. Support in light motion graphics or simple animations when needed (optional, not primary). Stay updated with design and social media trends to keep content fresh and relevant.<br><br>Requirements Bachelor’s degree in Graphic Design, Media, Fine Arts, or related field.3+ years of professional design experience (agency or in-house). Strong portfolio showcasing diverse design work (infographics, digital, branding). Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign; After Effects is a plus). Experience creating Linked In and digital campaign designs is preferred. Ability to adapt design styles across industries. Excellent multitasking, time management, and detail orientation. Strong communication and collaboration skills<br>.

Key Responsibilities Lead the demand forecasting process using statistical models and business inputs Analyze historical sales data, market trends, and seasonality to improve forecast accuracy Collaborate with Sales, Marketing, and Supply Chain teams to align demand plans Monitor KPIs such as forecast accuracy, bias, and service levels Identify risks and opportunities in demand variability and recommend mitigation strategies Support S&OP (Sales & Operations Planning) processes and executive reporting Develop dashboards and reports using tools like Power BI or Tableau Mentor junior planners and guide best practices in demand planning Drive continuous improvement initiatives and automation in forecasting processes<br>Required Qualifications Bachelor’s degree in Supply Chain, Industrial Engineering.3-4 years of experience in demand planning or supply chain analytics Strong knowledge of forecasting techniques (time series, regression, machine learning basics) Hands-on experience with ERP/APS systems (e.g., SAP APO, SAP IBP) Advanced proficiency in Excel and data analysis tools Experience with SQL or Python is a strong advantage Strong analytical thinking and problem-solving skills

We're Hiring: Business Development Specialist We are looking for an experienced Business Development Specialist with a strong background in Voice Chat Rooms, Live Streaming, and 1v1 Voice/Video Social Apps. Key Responsibilities-Monitor and analyze competitor platforms and market trends.- Build and maintain a strong database of: - Voice Host Agencies - Live Streaming Agencies - 1v1 Agencies - Top Spenders and Recharge Agencies- Recruit agencies and users from competing platforms.- Present the platform's policies and partnership model professionally.- Develop strategic partnerships to drive user growth and revenue.- Provide regular market analysis and competitor insights. Requirements-Proven Business Development experience in Voice Chat, Live Streaming, or Social Entertainment Apps.- Strong knowledge of the competitive market.- An existing network or database of agencies, hosts, spenders, or recharge partners is highly preferred.- Excellent communication, negotiation, and relationship-building skills.- Results-driven with the ability to achieve business growth targets. If you have the experience, industry network, and passion to grow a leading social platform, we'd love to hear from you.

Job Purpose Manage and oversee warranty claim operations, ensure compliance with OEM standards, and support product improvement initiatives. The ideal candidate will bring strong technical knowledge, analytical ability, and after-sales experience to optimize warranty processes and enhance customer satisfaction.<br>Responsibilities:Validate and process warranty claims from dealers/service centers. Monitor claim accuracy and ensure compliance with OEM policies. Analyses warranty data to identify cost drivers, trends, and root causes. Prepare reports on warranty performance and product reliability. Provide technical guidance to dealers and internal teams. Support audits, training, and process improvements in warranty operations. Liaise with engineering and quality teams on product issues.<br><br>Requirements<br><br>Bachelor's degree in mechanical, Electrical, Automotive, or related engineering field.3-5 years' experience in warranty, after-sales, or service engineering (automotive preferred). Strong knowledge of vehicle systems and diagnostics. Proficiency with warranty systems, ERP, or DMS platforms. Excellent communication, analytical, and problem-solving skills. Strong attention to detail and ability to manage high claim volumes.

Couch Potatoes is a creative studio that transforms ideas into engaging experiences through design and visualization. We combine strategic thinking with creative execution to help brands tell their stories in impactful ways, fostering a collaborative, curious, and innovative work environment. Account Manager-Key Responsibilities Manage client relationships and act as the main point of contact. Gather project requirements and translate them into clear creative briefs. Coordinate with design and visualization teams to ensure smooth project delivery. Track timelines, budgets, and project progress. Prepare proposals, presentations, and performance reports. Identify opportunities to grow existing client accounts. Requirements Experience in Account Management, Project Coordination, or a similar client-facing role. Strong communication, negotiation, and organizational skills. Ability to manage multiple projects and stakeholders simultaneously. Understanding of budgeting, proposals, and account performance tracking. Proficiency in productivity and project management tools. Excellent English communication skills; Arabic is a plus. Interest in design, visualization, and creative industries. Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance; Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness; Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral; Build subrogation test cases applying state-specific negligence rules (comparative vs.<br> contributory) and assess likelihood of recovery; Document test cases clearly with correct answers, policy citations, and payout calculations.<br> What we look for This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field; 3+ years of insurance, claims, legal, or financial services experience; Current or recent experience in claims &amp; adjusting or adjacent roles; Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture; AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

Head of Strategic Management Officer (SMO) Full-time · On-site · Alexandria, Egypt <br>About the Role: Strategic nerve centre connecting HR, Finance, and Internal Audit. Drives performance alignment, translates corporate goals into departmental KPIs, and delivers executive-level reporting through Power BI and advanced Excel dashboards.<br>Responsibilities • Lead strategic planning cycle across HR, Finance & Internal Audit — cascade OKRs and KPIs• Build and maintain Power BI / Excel dashboards for real-time performance monitoring• Manage cross-functional initiatives end-to-end (scope, timeline, risk, stakeholders)• Prepare board-level reports and strategic presentations for senior leadership• Manage and develop a team of departmental SMOs<br>Requirements• Bachelor's in Business, Finance, or related — postgraduate degree (MBA / MSc) strongly preferred• PMP or equivalent project management certification — required• 4–6 years in strategic planning, PMO, or management consulting• Hands-on experience with Power BI and advanced Excel dashboards• Background spanning at least 2 of: HR, Finance, Internal Audit<br>Technical Stack Power BI · Advanced Excel · MS Project / Asana · Power Point · KPI & OKR Frameworks · Data Modelling

Job Summary:<br>We are looking for a detail-oriented Software Testing Engineer to join our team. The candidate will be responsible for ensuring the quality of our applications through manual testing, API testing, and contributing to automation efforts when applicable.<br>Responsibilities:<br>* Perform manual testing on web and/or mobile applications.* Design, write, and execute test cases and test scenarios.* Conduct API testing using tools like Postman or similar.* Identify, document, and track bugs using bug tracking systems.* Collaborate with developers and stakeholders to ensure product quality.* Participate in requirement analysis and provide feedback from a QA perspective.* Support regression testing and release validation.* (Plus) Contribute to test automation scripts when applicable.<br>Requirements:<br>* 3-5 years of experience in software testing.* Strong knowledge of **Manual Testing** concepts and methodologies.* Hands-on experience in **API Testing** (Postman, REST APIs, etc.).* Basic understanding of **Automation Testing** (Selenium, or similar) is a plus.* Familiarity with bug tracking tools (e.g., Jira).* Good understanding of SDLC and STLC.* Strong analytical and problem-solving skills.* Good communication skills.

We are seeking a highly skilled and detail-oriented Senior General Ledger Accountant to join our Finance team. The successful candidate will be responsible for managing the general ledger, ensuring accurate financial reporting, supporting the month-end close process, and maintaining compliance with accounting standards and company policies.<br>Key Responsibilities Manage month-end and year-end closing activities, including journal entries, accruals, and reconciliations. Prepare accurate financial reports and ensure compliance with IFRS and company accounting policies. Review and reconcile balance sheet accounts, investigating and resolving discrepancies promptly. Support internal and external audits by preparing schedules and providing required documentation. Drive process improvements and maintain strong internal controls to ensure financial accuracy and efficiency. Qualifications Bachelor's degree in Accounting, Finance, or a related field.5–8 years of experience in General Ledger accounting and financial reporting. Strong knowledge of IFRS and accounting principles. Experience with ERP systems such as Oracle, Zoho, SAP, or Dynamics 365. Professional certification (IFRS, CMA, or equivalent) is preferred. Advanced Excel skills and strong analytical abilities.

We are seeking a highly skilled and detail-oriented Senior General Ledger Accountant to join our Finance team. The successful candidate will be responsible for managing the general ledger, ensuring accurate financial reporting, supporting the month-end close process, and maintaining compliance with accounting standards and company policies.<br>Key Responsibilities Manage month-end and year-end closing activities, including journal entries, accruals, and reconciliations. Prepare accurate financial reports and ensure compliance with IFRS and company accounting policies. Review and reconcile balance sheet accounts, investigating and resolving discrepancies promptly. Support internal and external audits by preparing schedules and providing required documentation. Drive process improvements and maintain strong internal controls to ensure financial accuracy and efficiency. Qualifications Bachelor's degree in Accounting, Finance, or a related field.5–8 years of experience in General Ledger accounting and financial reporting. Strong knowledge of IFRS and accounting principles. Experience with ERP systems such as Oracle, Zoho, SAP, or Dynamics 365. Professional certification (IFRS, CMA, or equivalent) is preferred. Advanced Excel skills and strong analytical abilities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Egypt Education Platform is excited to announce the opening for a Learning Support Assistant (Co-Teacher) at GEMS British International School AlRehab This role is perfect for a passionate educator looking to contribute to a supportive and inclusive learning environment, assisting in the education of students with diverse needs alongside a lead teacher.<br> Key Responsibilities: Support the class teacher during lessons and learning activities Assist in planning, preparing, and organizing classroom resources Support students individually or in small groups as directed Help maintain positive behavior and classroom management Supervise students during class time, breaks, and school activities when required Contribute to creating a safe, inclusive, and engaging learning environment Medical Insurance Social Insurance Transportation upon availability (Meeting Points) Bachelor’s degree (Education or a related field is preferred) Fluency in the English language Previous experience in a school or educational setting is an advantage Strong communication and teamwork skills Patient, supportive, and enthusiastic about working with children</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>1- Operational Excellence &amp; Quality Control Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists. Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with M venpick and Accor hygiene standards. Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests. Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</p><p>2. Team Leadership &amp; Talent Development Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners, Assist in recruitment, onboarding, and regular performance evaluations of departmental staff. Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions. Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Egyptian labor laws.</p><p>3. Inventory Management &amp; Cost Control Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste. Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget. Oversee the hotel's Lost &amp; Found procedures, ensuring strict documentation and safekeeping of guest property.</p><p>4. Guest Experience Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset. Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Diploma or bachelor's degree in hospitality management, Business Administration, or a related field.</p><p>Experience: 3 to 5 years of progressive housekeeping experience in a 5-star hotel, with at least 1 2 years in a supervisory or assistant managerial capacity.</p><p>Brand Familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</p><p>Additional Information</p><ul><li>Good communication and customer contact skills</li><li>Service oriented with an eye for details</li><li>Ability to work effectively and contribute in a team</li><li>Self-motivated and energetic</li><li>Well-presented and professionally groomed at all times</li></ul><p></p></section>

O&M Engineer (GWO Training Coordinator)<br><br>We are looking for a motivated and safety-oriented O&M Engineer to join our Egypt GOS II Wind Power Project. The successful candidate will be responsible for the operation and maintenance of wind turbine generators while also supporting the project as a Part-Time GWO Training Coordinator. Key Responsibilities Perform wind turbine inspections, troubleshooting, and maintenance activities. Monitor turbine performance through SCADA systems. Ensure compliance with HSE requirements and operational procedures. Maintain maintenance records and support spare parts management. Coordinate GWO training activities, certification tracking, and compliance monitoring. Liaise with GWO training providers and maintain training records. Requirements Diploma or Bachelor's Degree in Electrical, Mechanical, Renewable Energy, Safety Management, or related fields. Minimum 2 year of experience in wind turbine O&M or a related technical role. Knowledge of GWO standards and certifications is preferred. Good command of English. Proficiency in Microsoft Office applications. Strong communication, organizational, and safety awareness skills<br>.

Sales Manager Experience in Restaurant industry from 5 to 9 Years Achieve growth and hit sales targets by successfully managing the sales team Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status BS/MS degree in business administration or a related field Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets Committed to continuous education through workshops, seminars and conferences Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization Proven ability to drive the sales process from plan to close Strong business sense and industry expertise Excellent mentoring, coaching and people management skills