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Company Description<br> <br>Uptown October Careers is the dedicated talent acquisition division of Uptown October Development Company. Our mission is to attract and empower exceptional professionals who can contribute to innovative solutions and excellent service. As a forward-thinking organization, we offer dynamic opportunities for career growth and development. Join us in shaping a thriving professional community with a commitment to excellence and innovation.<br><br> Role Description<br> <br>We are seeking a full-time Telesales Representative to join our team on-site at our office in Qesm El Sheikh Zaid. The individual will engage with potential and existing customers over the phone, present and promote products or services, identify customer needs, and provide suitable solutions. Responsibilities include building and maintaining strong customer relationships, addressing inquiries, maintaining detailed records of interactions, and achieving sales targets.<br><br> Qualifications<br> <br>Excellent Communication and Customer Service skills to effectively engage with clients and provide a positive experience Proven abilities in Customer Support and addressing inquiries in a professional and efficient manner Strong Sales skills, including understanding client needs and closing deals Willingness to participate in and contribute to Training programs to enhance knowledge and performance Proficiency in using relevant software and CRM tools is an asset Self-motivated, goal-oriented, and able to work effectively in a team Previous experience in telesales or a related field is desirable High school diploma or equivalent; additional certifications in sales or customer service are a plus

Company Description<br> <br>Teleperformance is a global leader in digitally integrated business services, with a presence in over 80 countries and a workforce exceeding 500,000 employees. Teleperformance Egypt is committed to fostering meaningful connections and providing an environment where teams can grow and thrive. The company offers innovative solutions to help businesses engage with customers effectively while upholding excellence and trust. Joining Teleperformance Egypt means being part of an organization that values collaboration, culture, and professional development.<br><br> Role Description<br> <br>This is a full-time, on-site role for English Speakers (B2 or above) at TP Egypt, located in Cairo, Egypt. The incumbent will be engaging in client and customer interactions, providing exceptional support and assistance through various communication channels. Day-to-day responsibilities will include resolving queries, ensuring customer satisfaction, and maintaining professionalism. Adherence to company policies and a commitment to continuous learning will be key aspects of the role.<br><br> Qualifications<br> <br>Fluent English language proficiency at a B2 level or higher Customer service and excellent communication skills Problem-solving, multitasking, and organizational abilities Familiarity with basic computer skills and standard technological tools Ability to work in an on-site environment in Cairo, Egypt Teamwork and adaptability, with a strong focus on delivering quality services Previous experience in customer support or similar roles is a plus Bachelor’s degree or equivalent educational background is an advantage

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Senior Software Engineer<p>About the Role</p><br><p>We are looking for a Senior Software Engineer to join our engineering team. You will design, build, and maintain scalable backend systems, working across the full software development lifecycle from architecture through deployment. This role is ideal for an experienced engineer who enjoys solving complex problems, mentoring others, and driving technical excellence — including exploring how AI agents and agentic workflows can accelerate engineering and product delivery.</p><br><p>What You'll Do</p><br><p>- Design, develop, and maintain robust, scalable backend services using Java and Spring Boot</p><br><p>- Build and maintain RESTful APIs that power internal and external applications</p><br><p>- Design and optimize relational database schemas and queries using SQL (Oracle and/or PostgreSQL)</p><br><p>- Design, build, and integrate agentic AI systems — LLM-powered agents, tool-calling workflows, and multi-step autonomous or semi-autonomous processes — into product and engineering workflows</p><br><p>- Evaluate and apply AI coding assistants and agent frameworks to improve developer productivity and software quality</p><br><p>- Collaborate with product managers, architects, and cross-functional teams to translate business requirements into technical solutions</p><br><p>- Write clean, maintainable, well-tested code and participate in code reviews</p><br><p>- Troubleshoot, debug, and resolve production issues in a timely manner</p><br><p>- Contribute to system design discussions and architectural decisions, including where agentic/AI components fit into the broader architecture</p><br><p>- Mentor junior engineers and help raise the technical bar across the team</p><br><p>- Participate in Agile/Scrum ceremonies (sprint planning, standups, retrospectives)</p><br><p>What We're Looking For</p><br><p>- 5+ years of professional software development experience</p><br><p>- Strong hands-on experience with Java and the Spring Boot framework</p><br><p>- Proven experience designing and building REST APIs</p><br><p>- Solid experience with SQL and relational databases (Oracle and/or PostgreSQL)</p><br><p>- Hands-on experience building or integrating agentic AI systems — e.g., LLM tool-use/function-calling, multi-agent orchestration, RAG pipelines, or autonomous task execution (frameworks such as LangChain, LangGraph, Claude Agent SDK, AutoGen, Semantic Kernel, or similar)</p><br><p>- Practical experience using AI-assisted development tools (e.g., Claude Code, GitHub Copilot, or similar) in a professional engineering workflow</p><br><p>- Strong understanding of object-oriented design principles and software architecture patterns</p><br><p>- Experience with version control systems (e.g., Git) and CI/CD pipelines</p><br><p>- Familiarity with unit testing and test-driven development practices</p><br><p>- Excellent problem-solving skills and attention to detail</p><br><p>- Strong communication skills and ability to work collaboratively in a team environment</p><br><p>Nice to Have</p><br><p>- Experience with microservices architecture</p><br><p>- Familiarity with cloud platforms (AWS, Azure, or GCP)</p><br><p>- Experience with containerization tools (Docker, Kubernetes)</p><br><p>- Exposure to message queues (Kafka, RabbitMQ, etc.)</p><br><p>- Experience with performance tuning and query optimization</p><br><p>- Experience with prompt engineering, LLM evaluation/observability, or AI governance/safety practices</p><br><p>Qualifications</p><br><p>- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)</p><br> </div>

About Sleek Flow<br>Sleek Flow is an AI Suite for Revenue-Driving Conversations. We are trusted by over 2,000 enterprises globally. But we are more than just a Saa S company; we are an AI-native movement redefining the B2C relationship across 70+ countries.<br>At our core is Agent Flow—an AI GTM workforce that learns, improves, and acts as a self-healing knowledge base for businesses. From first-click conversion to long-term retention, we turn every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, the UAE, and the US, we are looking for exceptional people to help us build an AI operating system that matters.<br>Join us and rewrite how the world engages at scale.<br>Associate Level Location: Remote, Egypt Prior Experience in Saa S/ Software Industry, Technology or digital media is preferred Language: Native or near-native written Arabic, plus strong written English <br>Role We’re looking for a content-first generalist marketer to own how Sleek Flow shows up in Arabic across Middle East. Most of your week goes to producing content that pulls Middle East audiences in and converts them: blogs, landing pages, social, scripts, campaign copy. But you won’t be boxed into one lane. As we scale the region, you may flex into whatever moves the number that month, whether that is a launch campaign, a social push, localisation, or sales enablement. You’ll work closely with our EMEA and HQ marketers, so you need to be as comfortable running your own projects end-to-end as you are plugging into someone else's. If you write sharp Arabic, love storytelling and building relationships, treat AI as a genuine force multiplier rather than a novelty, and get bored the moment work starts to feel like a template, this one’s for you!<br>Key responsibilities Own the Arabic content engine for Middle East: research, write, translate, edit, and optimise across formats (blog articles, landing pages, website copy, ad and campaign materials, video scripts, social posts, e-books) so everything lands in local voice, not translated-from-English voice. Adapt and localise, don't just translate. Take global assets and rework them so they read like they were written for the region, and flag where EMEA needs its own angle entirely. Flex across the marketing mix as the region demands: support paid and organic campaigns, social, community, PR and comms, and sales enablement when that is where the impact is. Partner closely with the HQ marketing team and the SEO team on keyword research, on-page SEO, and AEO/GEO best practice, applying EEAT fundamentals so our content earns trust and gets picked up by both search engines and AI answer engines (Chat GPT, Perplexity, Google AI Overviews). Grow Sleek Flow's presence and brand mentions across EMEA: draft press releases and contributed articles, support regional PR and media relationships, and earn the mentions and citations that build authority off-page and get us surfaced in AI answers. Build your output on AI systems. Use tools like Claude to scale drafting, research, and repurposing so your time goes to the parts that can't be automated: judgment, local nuance, and original angles. Learn Sleek Flow’s product deeply and turn technical capabilities into customer-centric stories that resonate with EMEA buyers. Track what works (organic traffic, engagement, conversion, pipeline contribution) and double down, ship on a consistent rhythm without letting quality slip.<br>What we're looking for in you<br>Content-first generalist who ships You have a few years of content or marketing experience, ideally in Saa S or tech, with a portfolio of work that performed. You spike in content but have shipped across other channels and can iterate based on results rather than waiting for perfect information.<br>Native Arabic storyteller You write fluent, natural Arabic and can adapt tone for different Middle East audiences and formats. You have a strong command of grammar and nuance, and strong written English for working across a global team.<br>AI-powered operator AI is already how you work, not a box you tick. You have used tools like Claude or similar to build workflows, scale content, or move faster, and you treat them as a creative partner.<br>Search, comms, and EEAT fundamentals You have SEO, AEO, and EEAT fundamentals down: keyword research, on-page optimisation, and structuring content so it earns trust and gets cited by AI answer engines. Experience drafting press releases or earning brand mentions and media coverage is a strong plus.<br>Collaborative and self-directed You can run a project solo from brief to publish, and you can slot into the EMEA team's work without friction. You manage your own time well in a fast-moving, remote-friendly setup.<br>Nice to haves Bachelor's degree in communications, journalism, marketing, languages, or equivalent experience Experience in conversational AI, messaging, or social commerce Familiarity with tools like Hub Spot, Ahrefs or Semrush, and a modern CMS<br>Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.<br>Sleek Flow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D equivalent.</p><p>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: Driver s License</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Gradion , we are the strategic partner for ambitious businesses, helping them achieve breakthrough growth through Digital Innovation and Deep Tech. With a global vision and an AI-first approach, we enable clients to reshape strategies, optimize systems, and adopt cutting-edge technologies to create sustainable value. From AI and data to cybersecurity, robotics, and large-scale enterprise platforms, Gradion designs practical solutions that lay the foundation for the next generation of billion-dollar companies.</p><p>OUR FACTS &amp; FIGURES:</p><ul><li>23+ years of expertise Gradion builds digital platforms &amp; deep-tech solutions.</li><li>3 continents: Asia, Europe and Africa.</li><li>300+ specialists across 7 countries Vietnam, Singapore, Thailand, Saudi Arabia, Germany, Egypt, Indonesia.</li><li>100+ enterprise clients, including several unicorns (e.g., Alaiko, HomeToGo, Roadsurfer).</li><li>Vietnam s Best IT Company recognized by ITViec for 7 consecutive years, including 2 consecutive years of ranking #1 (2024 and 2025).</li><li>ISO 27001.</li></ul><p>What you ll do</p><ul><li>Architect Infrastructure: Design and scale our multi-region cloud infrastructure (AWS/GCP) using Terraform or Pulumi to ensure 99.9% uptime.</li><li>Master Orchestration: Manage and optimize our Kubernetes clusters (EKS/GKE), focusing on resource efficiency, autoscaling, and security hardening.</li><li>Streamline CI/CD: Build and maintain high-performance deployment pipelines (GitHub Actions, GitLab CI, or Jenkins) that make "deploy to production" a non-event.</li><li>Enhance Observability: Implement and manage robust monitoring, logging, and alerting stacks (Prometheus, Grafana, ELK, or Datadog) to catch issues before they affect users.</li><li>Security &amp; Compliance: Implement "Shift Left" security practices, managing IAM, VPC networking, and secret management (Vault).</li><li>Culture of SRE: Lead the charge on incident response, root cause analysis (RCA), and disaster recovery planning.</li></ul><p>What you ll bring</p><ul><li>Experience: 5+ years in DevOps, SRE, or Infrastructure roles, managing production-grade cloud environments.</li><li>IaC Expertise: Mastery of Infrastructure as Code (Terraform is our primary tool) and configuration management (Ansible/Chef).</li><li>Containerization Deep-Dive: Expert-level knowledge of Docker and Kubernetes you understand how the networking and storage layers work under the hood.</li><li>Scripting Mastery: Proficiency in Python, Bash, or Go for automating repetitive tasks and building internal tools.</li><li>Security Mindset: A strong understanding of cloud security best practices and network protocols (TCP/IP, DNS, TLS).</li><li>Problem Solver: You thrive in high-pressure situations and have a track record of scaling systems from thousands to millions of users.</li></ul><p>Bonus Points</p><ul><li>Experience with Serverless architectures (AWS Lambda/Edge computing).</li><li>Knowledge of Database administration (PostgreSQL, Redis) at scale.</li><li>Certification in AWS (Pro), CKA (Certified Kubernetes Administrator), or equivalent.</li></ul><p>Why Join Gradion MENA?</p><ul><li>Global Exposure: Work daily with international teams and founders from Europe and Asia.</li><li>AI-Driven Development: We integrate AI into our DNA, from how we write code to the strategic solutions we provide to clients.</li><li>Continuous Evolution: Monthly budget for courses and certifications to keep your skills at the cutting edge.</li></ul><p>Benefits &amp; Perks</p><ul><li>Setup: laptop and full workstation.</li><li>Health: Comprehensive family health insurance and life insurance.</li><li>Flexibility: Flexible working arrangements and a culture of ownership.</li><li>Rewards: Competitive salary based on seniority + milestone bonuses (marriage, childbirth, etc.).</li></ul><p>Contact Person: Hager Atif</p><p>Office: 57 Abbas El Akkad, Nasr City Cairo</p><p>Working Hours: Sunday to Thursday</p><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years in DevOps, SRE, or Infrastructure roles, managing production-grade cloud environments.</li><li>Mastery of Infrastructure as Code (Terraform is our primary tool) and configuration management (Ansible/Chef).</li><li>Expert-level knowledge of Docker and Kubernetes you understand how the networking and storage layers work under the hood.</li><li>Proficiency in Python, Bash, or Go for automating repetitive tasks and building internal tools.</li><li>A strong understanding of cloud security best practices and network protocols (TCP/IP, DNS, TLS).</li><li>You thrive in high-pressure situations and have a track record of scaling systems from thousands to millions of users.</li><li>Experience with Serverless architectures (AWS Lambda/Edge computing).</li><li>Knowledge of Database administration (PostgreSQL, Redis) at scale.</li><li>Certification in AWS (Pro), CKA (Certified Kubernetes Administrator), or equivalent.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D equivalent. Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: Driver s License</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p> <p> </p> <p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: At least 1 year of supervisory experience.</p> <p>License or Certification: None</p></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS </b></p> <p>Education: High school diploma or G.E.D equivalent.</p> <p>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.</p> <p>Experience in hotel engineering or maintenance a plus.</p> <p>Supervisory Experience: No supervisory experience. </p> <p> </p> <p><b>REQUIRED QUALIFICATIONS</b></p> <p>License or Certification: Driver s License</p></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are:</b> <br> </span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role:</b> <br> <p>We are seeking a detail-oriented and proactive individual to strengthen the PMO capability within the Vodafone UK Digital &amp; IT Delivery team. This role partners closely with delivery portfolios to enhance governance, drive standardisation, and improve performance visibility. The successful candidate will support the planning, execution, and monitoring of programmes, ensuring delivery quality through structured processes, strong reporting, and continuous improvement aligned with SAFe and hybrid delivery principles.</p><br><br><br><b>What you will do:</b> <br> <p>Collaborate with Value &amp; Execution Leads and PMO Leads to support effective project planning, execution, and monitoring<br>Ensure adherence to project management processes and continuously optimise PMO standards<br>Track Technology Delivery milestones in real time, maintaining accurate risks and issues logs<br>Facilitate adoption of hybrid delivery practices aligned with SAFe principles<br>Enhance project and programme reporting cycles to provide clear, actionable insights to stakeholders<br>Support financial governance by aligning reporting with corporate standards<br>Drive data quality and integrity across PMO tools and reporting systems<br>Partner with PMO &amp; Transformation leadership to strengthen governance frameworks<br>Assist in the development and maintenance of project plans and progress tracking<br>Highlight risks, issues, and dependencies to support informed decision-making<br>Support capacity planning and coordinate with Capacity Management teams<br>Deliver training sessions on PMO processes, tools, and governance practices<br>Generate performance reports and provide basic analytical insights</p><br><br><br><b>Who you are:</b> <br> <p>Must have:</p><br> <p>At least 4 years of experience in a PMO, project support, or coordination role<br>Strong organisational skills with the ability to manage multiple priorities effectively<br>Clear communication skills and confidence working with diverse stakeholders<br>High attention to detail with a focus on accurate reporting and tracking<br>Foundational knowledge of project management methodologies and governance frameworks<br>Ability to follow structured processes and support delivery teams in day-to-day activities</p><br> <p>Nice to have:</p><br> <p>Experience across transformation or technology portfolios<br>Familiarity with Power BI, advanced Excel, Power Automate, or Power Apps<br>Exposure to Azure DevOps (ADO) or similar tools<br>Understanding of SAFe or Agile frameworks<br>Experience in financial tracking or reporting</p><br><br><br><b>Not a Perfect Fit?:</b> <br> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What’s in it for you:</b> <br> <p>Opportunity to work on large-scale technology transformation programmes within Vodafone UK<br>Exposure to global stakeholders and cross-functional collaboration<br>A structured environment that supports continuous improvement and learning<br>Hands-on experience with modern PMO tools, methodologies, and reporting practices<br>A collaborative culture focused on innovation, inclusion, and growth</p><br><br><br><b>What skills you will learn:</b> <br> <p>Advanced PMO governance and reporting techniques<br>Data-driven decision-making and performance analysis<br>Stakeholder engagement and communication across global teams<br>Application of SAFe and hybrid delivery methodologies in real-world programmes<br>Financial tracking and capacity planning within complex delivery portfolios<br>Use of tools such as Power BI, ADO, and automation platforms</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment:</b> <br> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><br><br><br><b>Join Us:</b> <br> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert:</b> <br> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br> <ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul> <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are:</b> <br> </span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role:</b> <br> <p>We are seeking a detail-oriented and proactive individual to strengthen the PMO capability within the Vodafone UK Digital &amp; IT Delivery team. This role partners closely with delivery portfolios to enhance governance, drive standardisation, and improve performance visibility. The successful candidate will support the planning, execution, and monitoring of programmes, ensuring delivery quality through structured processes, strong reporting, and continuous improvement aligned with SAFe and hybrid delivery principles.</p><br><br><br><b>What you will do:</b> <br> <p>Collaborate with Value &amp; Execution Leads and PMO Leads to support effective project planning, execution, and monitoring<br>Ensure adherence to project management processes and continuously optimise PMO standards<br>Track Technology Delivery milestones in real time, maintaining accurate risks and issues logs<br>Facilitate adoption of hybrid delivery practices aligned with SAFe principles<br>Enhance project and programme reporting cycles to provide clear, actionable insights to stakeholders<br>Support financial governance by aligning reporting with corporate standards<br>Drive data quality and integrity across PMO tools and reporting systems<br>Partner with PMO &amp; Transformation leadership to strengthen governance frameworks<br>Assist in the development and maintenance of project plans and progress tracking<br>Highlight risks, issues, and dependencies to support informed decision-making<br>Support capacity planning and coordinate with Capacity Management teams<br>Deliver training sessions on PMO processes, tools, and governance practices<br>Generate performance reports and provide basic analytical insights</p><br><br><br><b>Who you are:</b> <br> <p>Must have:</p><br> <p>At least 4 years of experience in a PMO, project support, or coordination role<br>Strong organisational skills with the ability to manage multiple priorities effectively<br>Clear communication skills and confidence working with diverse stakeholders<br>High attention to detail with a focus on accurate reporting and tracking<br>Foundational knowledge of project management methodologies and governance frameworks<br>Ability to follow structured processes and support delivery teams in day-to-day activities</p><br> <p>Nice to have:</p><br> <p>Experience across transformation or technology portfolios<br>Familiarity with Power BI, advanced Excel, Power Automate, or Power Apps<br>Exposure to Azure DevOps (ADO) or similar tools<br>Understanding of SAFe or Agile frameworks<br>Experience in financial tracking or reporting</p><br><br><br><b>Not a Perfect Fit?:</b> <br> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What’s in it for you:</b> <br> <p>Opportunity to work on large-scale technology transformation programmes within Vodafone UK<br>Exposure to global stakeholders and cross-functional collaboration<br>A structured environment that supports continuous improvement and learning<br>Hands-on experience with modern PMO tools, methodologies, and reporting practices<br>A collaborative culture focused on innovation, inclusion, and growth</p><br><br><br><b>What skills you will learn:</b> <br> <p>Advanced PMO governance and reporting techniques<br>Data-driven decision-making and performance analysis<br>Stakeholder engagement and communication across global teams<br>Application of SAFe and hybrid delivery methodologies in real-world programmes<br>Financial tracking and capacity planning within complex delivery portfolios<br>Use of tools such as Power BI, ADO, and automation platforms</p><br><br><br><b>VOIS Equal Opportunity Employer Commitment:</b> <br> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status , pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><br><br><br><b>Join Us:</b> <br> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert:</b> <br> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br> <ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul> <br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte. Deloitte , established globally in 1845, is the world s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative/priority established by Deloitte North &amp; South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across Portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity. Ready to launch your career at the intersection of product engineering and cutting-edge technology? Deloitte is seeking a Junior or Experienced Graduate to join our Supply Chain "Product Engineering and Development" practice in Cairo. This is an exciting opportunity for ambitious graduates to dive into tech-enabled projects, with a strong focus on implementing Product Lifecycle Management (PLM) for leading clients across the globe. You'll play a vital role in driving digital transformation, particularly within the consumer and engineering, resources and industrials industries, optimizing product engineering and development and delivering tangible impact from day one. You'll collaborate with a dynamic team of experienced engineers and tech specialists, learning to analyze complex product engineering and development processes, identify areas for innovation, and design smart solutions. This hands-on role means working directly with clients, translating their operational challenges into opportunities for efficiency and growth through advanced systems. If you're eager to make a real difference and shape the future of product engineering and development, this is your chance to learn, grow, and contribute. Connect to your skills and professional experience. You need: A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025. 0 3 years of professional experience in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting. Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery. A strong academic record. Proficiency in English, both written and spoken, is essential. A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships. An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context. Being passionate about the latest technology trends and developments. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to articulate ideas clearly. A proactive attitude and the ability to work effectively in a collaborative team environment. Preferred Skills: Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience. Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Syst mes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings. Data management principles and core information technology concepts, with the ability to apply them in an enterprise context. Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts). Required Software Skills Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams). Connect to your service line Technology &amp; Transformation. Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters. Connect to your Industry. What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte s clients include many of the world s largest organizations; I wanted to be part of a team that made a difference that I could be proud of. -Dan, T&amp;T Our commitment to you Making an impact is more than just what we do: it s why we re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Bachelor's degree in an engineering field (e.g., Pharmaceuticals, Bio Engineering, Computer Science, Chemical Engineering, Mechanical Engineering, Biomedical Engineering, or a related discipline), with graduation in 2024 or 2025.</p><p>0 3 years of professional experience in a technical or techno-functional role, ideally within product engineering and development, data analytics, or consulting.</p><p>Any exposure to PLM functional testing, including the development of automated test scripts and execution frameworks to support high-quality system delivery.</p><p>A strong academic record.</p><p>Proficiency in English, both written and spoken, is essential.</p><p>A demonstrated strong interest in the industrial products, consumer or energy, resources and industrials industries, ideally with relevant coursework, projects, or internships.</p><p>An eagerness to learn about engineering and manufacturing processes, information systems, and data analytics in an operational context.</p><p>Being passionate about the latest technology trends and developments.</p><p>Excellent analytical and problem-solving skills.</p><p>Strong communication and interpersonal skills, with the ability to articulate ideas clearly.</p><p>A proactive attitude and the ability to work effectively in a collaborative team environment.</p><p>Preferred Skills:</p><ul><li>Exposure to Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), supply chain, or factory automation concepts, gained through academic or practical experience.</li><li>Experience with leading PLM platforms such as Siemens Teamcenter, PTC Windchill, Dassault Syst mes ENOVIA/3DEXPERIENCE, or other enterprise PLM solutions</li><li>Experience using data analysis and AI tools (e.g., Excel, Python, R, or GenAI) to derive insights from structured or unstructured data in academic or project settings.</li><li>Data management principles and core information technology concepts, with the ability to apply them in an enterprise context.</li><li>Experience in configuration, testing and deployment process automation (experience with: RedHat, Python, Java automation scripts).</li></ul><p>Required Software Skills</p><p>Proficiency in Microsoft tools (Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams).</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p><strong>Client Overview:</strong> Our client is seeking an experienced and strategic Sales Manager to lead and grow our team of Account Executives (AEs). This role is responsible for overseeing day-to-day inbound sales operations, training and mentoring the AE team, implementing new sales campaigns/strategies, auditing sales calls, and ensuring accurate CRM management.</p><br><p>The Sales Manager is fully accountable for the sales team hitting its revenue goals, conversion targets, activity standards, and overall sales performance. This person owns the number, identifies what is blocking performance, and is responsible for fixing the people, process, training, systems, or execution gaps required to hit the target.</p><br><p>The Sales Manager acts as both a leader and a hands-on contributor when needed, stepping into calls for strategic opportunities and large accounts when necessary.</p><br><p><strong>Location:</strong> Fully Remote (Work from Home), 9 AM – 5 PM EST</p><br><strong>Key Responsibilities</strong><p><strong>Team Leadership &amp; Development</strong></p><br><ul><li><p>Own AE performance management, including scorecards, call coaching, reviews, and development plans.</p><br></li><li><p>Set clear individual goals for each AE and hold the team accountable to revenue, conversion, pipeline, activity, and CRM standards.</p><br></li><li><p>Train, mentor, and grow the AE team to ensure consistent skill development and high performance.</p><br></li><li><p>Identify individual AE underperformance early and create clear coaching or performance plans to improve results.</p><br></li><li><p>Turn top-performing AE behaviors into repeatable team-wide best practices.</p><br></li><li><p>Approve PTO requests and manage scheduling for inbound sales personnel.</p><br></li><li><p>Monitor and manage AE calendars to ensure proper coverage, optimal scheduling, and time management.</p><br></li><li><p>Conduct retroactive post-mortem reviews/trainings of sales calls for continuous improvement.</p><br></li></ul><p><strong>Revenue Ownership &amp; Goal Achievement</strong></p><br><ul><li><p>Own the inbound sales revenue target and ensure the team consistently meets or exceeds monthly and quarterly goals.</p><br></li><li><p>Take full responsibility for diagnosing why the team is ahead, behind, or on track against goal.</p><br></li><li><p>Build and manage the sales operating rhythm required to hit target, including daily performance reviews, weekly pipeline reviews, call audits, coaching sessions, and conversion analysis.</p><br></li><li><p>Track team and individual performance against core KPIs including close rate, average deal size, gross margin, follow-up completion, pipeline value, and revenue closed.</p><br></li><li><p>Create action plans when the team is pacing behind goal and proactively communicate risks, blockers, and solutions to leadership.</p><br></li><li><p>Ensure every AE understands their target, current performance, performance gaps, and exact next steps to improve.</p><br></li></ul><p><strong>Campaign &amp; Strategy Execution</strong></p><br><ul><li><p>Collaborate with marketing and outbound teams to implement new promotions, campaigns, and product rollouts.</p><br></li><li><p>Own the sales team’s execution of new campaigns and ensure AEs are trained, prepared, and held accountable for proper follow-up and conversion.</p><br></li><li><p>Provide strategic input on promotions, lead qualification processes, and new campaign initiatives.</p><br></li><li><p>Analyze campaign performance from a sales perspective, including lead quality, conversion rate, objections, close rate, and revenue generated.</p><br></li></ul><p><strong>Sales Operations &amp; Performance Oversight</strong></p><br><ul><li><p>Audit daily sales calls/transcripts, and CRM entries to ensure quality and accuracy.</p><br></li><li><p>Monitor AE pipeline management, ensuring consistent and accurate reporting in CRM systems.</p><br></li><li><p>Identify bottlenecks and areas for improvement in inbound processes, workflows, and sales techniques.</p><br></li><li><p>Run weekly pipeline reviews to ensure deals are moving properly, next steps are clear, and no qualified opportunities are being missed.</p><br></li><li><p>Own sales forecasting and provide leadership with clear visibility into expected revenue, pipeline health, risks, and performance trends.</p><br></li><li><p>Ensure HubSpot reflects accurate real-time data across deal stages, lead sources, close probability, notes, next steps, and revenue reporting.</p><br></li><li><p>Review lost deals, stalled opportunities, and low-converting lead sources to identify patterns and fix root causes.</p><br></li></ul><strong>AI, Automation &amp; Sales Enablement</strong><ul><li><p>Use AI and automation to improve sales performance, AE productivity, call quality, follow-up execution, and reporting.</p><br></li><li><p>Identify repetitive sales workflows that can be automated or improved through HubSpot workflows, AI tools, dashboards, call review systems, or enablement resources.</p><br></li><li><p>Build and maintain sales enablement assets including call scripts, objection-handling guides, discovery frameworks, follow-up templates, sales playbooks, and qualification guides.</p><br></li><li><p>Continuously improve the tools (AE scorecard), systems, and resources that help AEs close more deals and operate more consistently.</p><br></li></ul><p><strong>Sales SOPs &amp; Process Optimization</strong></p><br><ul><li><p>Build, document, and maintain comprehensive Sales SOPs for AE inbound processes.</p><br></li><li><p>Continuously iterate and improve SOPs based on team performance, feedback, and new initiatives.</p><br></li><li><p>Roll out new initiatives, such as outbound outreach campaigns and follow-up sequences to nurture old pipelines, revive leads, and/or optimize conversion rates.</p><br></li><li><p>Continuously test and improve scripts, qualification criteria, sales sequences, objection handling, offers, and closing strategies to increase conversion rates.</p><br></li><li><p>Ensure alignment with leadership and adoption of new processes across the team with clear guidance and training.</p><br></li></ul><strong>Hiring, Interviewing &amp; Team Scaling</strong><ul><li><p>Interview, assess, and evaluate AE candidates through structured interviews, role plays, mock calls, and sales scenario exercises.</p><br></li><li><p>Partner with leadership or recruiting to identify when the team needs additional headcount, replacement hires, or role changes based on quota coverage and performance needs.</p><br></li><li><p>Build onboarding and ramp plans for new AEs to ensure they become productive quickly and understand the sales process, tools, scripts, expectations, and performance standards.</p><br></li></ul><p><strong>Escalation Management</strong></p><br><ul><li><p>Serve as the primary point of contact for escalations from the delivery or operations teams.</p><br></li><li><p>Collaborate cross-functionally to implement preventive measures and process improvements.</p><br></li><li><p>Identify recurring escalation patterns and work with leadership, delivery, and operations to fix root causes before they impact future sales or client expectations.</p><br></li><li><p>Ensure escalated issues are documented, communicated, and resolved efficiently.</p><br></li><li><p>Ensure AEs are properly setting expectations during the sales process to prevent avoidable delivery or client success issues after close.</p><br></li></ul><p><strong>Collaboration &amp; Cross-Functional Alignment</strong></p><br><ul><li><p>Partner with outbound sales teams to ensure lead handoffs and campaigns are aligned.</p><br></li><li><p>Coordinate with leadership to identify strategic opportunities requiring AE or executive-level involvement.</p><br></li><li><p>Communicate sales insights, objections, lead quality issues, and conversion trends to the relevant teams so the business can improve messaging, targeting, offers, and fulfillment.</p><br></li><li><p>Step into calls when needed for larger accounts, high-value opportunities, or strategic deals.</p><br></li></ul><strong>Qualifications</strong><ul><li><p>5+ years of experience in inbound sales with at least 2 years in a leadership or management role.</p><br></li><li><p>Proven track record managing a team of Account Executives.</p><br></li><li><p>Proven track record owning and hitting team revenue targets.</p><br></li><li><p>Strong expertise in HubSpot management and pipeline oversight</p><br></li><li><p>Strong understanding of sales KPIs, forecasting, pipeline management, conversion analysis, and performance accountability.</p><br></li><li><p>Excellent coaching, training, and mentoring skills.</p><br></li><li><p>Exceptional communication skills, both written and verbal.</p><br></li><li><p>Data-driven and detail-oriented with ability to audit and analyze sales performance.</p><br></li><li><p>Comfortable taking sales calls for high-value or strategic opportunities.</p><br></li><li><p>Experience using AI tools, automation, or sales enablement systems to improve team performance is strongly preferred.</p><br></li><li><p>Technical fluency — comfortable in conversations with engineering/technical buyers (CTOs, VPs of Engineering); able to evaluate technical role requisitions and speak credibly about our AI-powered tools and products.</p><br></li></ul><strong>What Success Looks Like</strong><ul><li><p>AE team consistently meets or exceeds inbound lead conversion and revenue targets.</p><br></li><li><p>The Sales Manager takes ownership of whether the team hits or misses goal and proactively drives the actions needed to close performance gaps.</p><br></li><li><p>Leadership has clear weekly visibility into forecast, pipeline health, rep performance, risks, and the exact plan to hit target.</p><br></li><li><p>Sales calls improve over time through consistent auditing, coaching, feedback loops, and post-call reviews.</p><br></li><li><p>AEs are consistently coached, measured, and held accountable to individual goals and team standards.</p><br></li><li><p>AI, automation, and sales enablement resources are actively used to improve call quality, CRM accuracy, follow-up execution, reporting, and conversion rates.</p><br></li><li><p>New AEs are hired, onboarded, and ramped through a clear process that improves speed to productivity.</p><br></li><li><p>Accurate, real-time CRM reporting with minimal errors across the inbound team.</p><br></li><li><p>Smooth rollout of new campaigns with full adoption and understanding across the AE team.</p><br></li><li><p>Strong collaboration with outbound teams resulting in seamless lead handoffs and coordinated strategies.</p><br></li><li><p>Timely and strategic intervention in high-value calls leads to successful closures and client satisfaction.</p><br></li></ul><strong>Opportunity</strong><p>This role offers the chance to lead and scale a high-performing Account Executive team within a growth-focused company. You will have direct influence over sales strategy, team development, and revenue outcomes while maintaining hands-on involvement in high-impact sales opportunities.</p><br><p>This is a high-accountability leadership role for someone who wants full ownership of the sales number and the authority to improve the team, systems, tools, and processes required to hit it.</p><br><p>High performers will have the opportunity to shape broader commercial strategy and grow into executive leadership roles.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

Our client is a UK-based Microsoft Gold Partner specialising in the design and delivery of innovative digital solutions for the non-profit sector. Since 2000's, the company has been serving organisations of all sizes (membership bodies, charities, fundraisers, societies, colleges, and regulatory bodies). As part of its continued growth, the company is strengthening its technology team in Egypt. We are recruiting on its behalf a QA Engineer M/F, working remotely with ad hoc office visits.<br>Responsibilities:The QA Engineer is responsible for ensuring the quality, reliability, and performance of web applications and software platforms, with a strong emphasis on end-to-end testing, UI/UX validation, load testing, and Microsoft Dynamics 365 (D365) solutions. Working closely with developers, designers, business analysts, and project managers, the QA Engineer plays a central role in maintaining the highest standards of software quality across enterprise-grade systems. Key responsibilities include:<br>Test Planning & Web Application Testing Design, implement, and execute comprehensive test plans and test cases for websites and web applications, ensuring coverage of functionality, responsiveness, accessibility, and visual fidelity. Evaluate website behaviour under real-world scenarios, including cross-browser and cross-platform usage, network throttling, and mobile responsiveness. Perform end-to-end UI/UX testing, validating layout consistency, interactive elements, design responsiveness, and alignment with UX specifications across multiple browsers and devices.<br>Performance & Load Testing Conduct load, stress, and performance testing using industry-standard tools such as JMeter, Load Runner, Blaze Meter, or Gatling to assess scalability and system stability. Identify performance bottlenecks and collaborate with the development team to drive resolution and optimisation.<br>Microsoft Dynamics 365 QALead QA efforts for implementations and customisations of Microsoft Dynamics 365 (D365), ensuring all workflows, plugins, and integrations function as intended. Validate custom entities, business rules, and D365 integrations against functional and technical specifications.<br>Test Automation & Defect Management Develop and maintain automated test scripts using tools such as Selenium, Cypress, Playwright, or similar frameworks, including UI testing automation. Manage test data creation and conduct database validation using SQL. Identify, log, and track software defects in Azure Dev Ops, including clear and detailed documentation of UI/UX issues. Collaborate closely with developers, designers, business analysts, and project managers to clarify requirements and ensure thorough test coverage across all project phases.<br><br>Candidate Profile:Education & Location Degree in Computer Science, Software Engineering, or a related technical field; equivalent professional experience considered. Based in Egypt, with availability for ad hoc office visits for team meetings and company events. ISTQB or other relevant QA certification is a plus.<br>Experience & Technical Knowledge5+ years of hands-on QA experience in web application and website testing, with deep knowledge of functional, regression, smoke, usability, and exploratory testing methodologies. Strong UX/UI proficiency and proven experience in performance and load testing using tools such as JMeter, Load Runner, or equivalent. Solid knowledge of Microsoft Dynamics 365 (D365): workflows, custom entities, and integrations with experience in Azure Dev Ops, Power Platform, or Microsoft Dataverse as a strong asset. Hands-on experience with test automation frameworks and scripting languages (Python, Java Script, or C#), combined with familiarity with Agile/Scrum methodologies. Exposure to security testing, API testing (Postman, REST-assured), mobile testing, or a background in Saa S and customer-facing portals is a plus.<br>Skills & Personal Attributes Exceptional attention to detail with a structured, methodical approach to quality assurance. Strong analytical and problem-solving skills, with a proactive mindset for identifying and resolving quality issues. Excellent communication skills and ability to collaborate effectively across cross-functional teams. Comfortable working autonomously in a remote environment while maintaining close collaboration with the wider team. Passion for continuous learning and staying current with evolving testing tools, technologies, and best practices.

Job description<br>At The Cloudors, we're dedicated to revolutionizing the way businesses harness the power of the cloud. As a leading cloud provider, we are driven by our passion for technology and innovation, empowering our clients to seamlessly navigate the digital landscape. Our commitment lies in delivering cutting-edge cloud solutions tailored to meet the unique needs of businesses across various industries.<br>About the Role As an Account Executive at The Cloudors, you will play a key role in building and maintaining strong client relationships, ensuring customer satisfaction, and driving business growth. You will act as the primary point of contact for assigned accounts, collaborating closely with internal teams to deliver exceptional customer experiences while identifying opportunities for account expansion, upselling, and cross-selling.<br>What You'll Be Doing As an Account Executive at The Cloudors, you will have the opportunity to work, collaborate, and grow across a wide range of projects by:Managing and nurturing relationships with existing clients to ensure long-term success. Acting as the primary point of contact for assigned customer accounts. Understanding clients' business objectives, operational needs, and challenges, and recommending suitable ERP, cloud, and technology solutions. Building a strong understanding of clients' business processes and how ERP solutions can support their operations. Coordinating with internal Sales, Technical, Product, and Delivery teams to ensure timely and successful project delivery. Identifying opportunities for upselling and cross-selling ERP, cloud, and technology services. Preparing proposals, quotations, and contracts for clients. Conducting regular client meetings, account reviews, and business reviews. Monitoring customer satisfaction and proactively resolving client issues. Maintaining accurate account records and updating CRM systems. Managing account plans and identifying opportunities for account growth and expansion. Achieving revenue, customer retention, and account growth targets. Collaborating with Sales, Marketing, and Technical teams to maximize customer success and business growth. This position offers an excellent opportunity to develop your account management, client relationship, communication, and business development skills while gaining valuable experience in ERP, cloud, and technology solutions within a fast-growing technology company.<br>Requirements Bachelor's degree in Business Administration, Marketing, Communications, or a related field.2+ years of experience in Account Management, Account Executive, Customer Success, or B2B Sales. Experience working with ERP, Saa S, Cloud Services, or Technology solutions is highly preferred. Previous experience managing B2B client relationships and enterprise accounts. Good understanding of ERP solutions and business processes, with the ability to understand client requirements and recommend suitable solutions. Experience working with ERP products, modules, implementations, integrations, or business management systems is a strong plus. Excellent communication and relationship-building skills. Strong negotiation and presentation skills. Ability to manage multiple client accounts simultaneously. Customer-focused mindset with excellent problem-solving abilities. Strong organizational and time management skills. Excellent verbal and written English communication skills. Ability to understand client needs and translate them into suitable business and technology solutions. Experience using CRM systems such as Hub Spot, Salesforce, or Zoho CRM is a plus. Ability to thrive in a fast-paced and dynamic environment.<br>Preferred Qualifications Experience in the ERP, Saa S, Cloud Services, or Technology industry. Knowledge of ERP systems, business processes, and digital transformation solutions. Experience with ERP implementation, integrations, or solution-based selling. Experience with contract negotiations and account planning. Strong understanding of B2B sales and account management practices. Proven track record of achieving revenue growth, customer retention, and account expansion targets. Experience with upselling and cross-selling technology or software solutions.<br>Benefits Competitive Salary Flexible In-Office Work Model Social and Medical Insurance Opportunity for Advancement and Career Growth in a Rapidly Expanding Team Mentorship, Learning, and Education Programs A Smart, Motivated, and Collaborative Team Mission-Driven Culture Where Your Work Matters Flexible Time Off Gym Reimbursement Learning Allowance We look forward to hearing from you.

Visual content & design execution• Design engaging graphics for social media, presentations, website, and marketing materials.• Create professional infographics and visual assets tailored to diverse industries and service lines.• Design website blog-post cover images and on-page content visuals.• Design company profiles, service one-pagers, brochures, and business-development proposal / pitch decks.• Produce employer-branding and recruitment / EOR campaign creatives, plus internal and HR communication visuals. Linked In, email & B2B digital content• Develop and adapt visual content for Linked In and other professional platforms — the primary B2B channel.• Design Linked In newsletter illustrations and creatives.• Design email campaign graphics and layouts (headers, banners, templates, and supporting visuals).• Create digital campaign creatives from awareness through lead generation, including variations for testing when needed. Research-led design• Understand the content type and idea behind each request, then create a design that is genuinely relevant to it— not just visually finished.• Research and apply each destination platform's technical criteria before delivering: correct file format, ideal dimensions / aspect ratio, and resolution for where the asset will be published.• Take ownership of getting specifications right so assets render correctly on their target platform, without repeated rework. AI-assisted design• Understand and stay current with recent AI design and video tools, and actively use them to produce better work faster.<br>• Apply AI tools appropriately across the workflow (ideation, drafting, asset generation, editing, and short-form motion) while maintaining brand quality and consistency. Light motion & short-form video• Produce short-form motion graphics and simple animations — typically 1–3 minute social videos / reels — as a regular part of the role.• This is a required capability, scoped to social-ready motion rather than heavy or broadcast-level production. Brand consistency• Apply and safeguard brand colours, typography, and layout structure across all outputs.• Proactively identify and correct visual inconsistencies; keep the style coherent across posts and campaigns. Collaboration & workflow• Work closely with the Marketing and Business Development teams to turn concepts and briefs into impactful designs.• Coordinate day-to-day with the Digital Marketing Supervisor on priorities and scheduling.• Manage multiple projects simultaneously and meet deadlines without compromising quality; raise timeline or resourcing risks early. Continuous improvement & production discipline• Stay current with design, motion, AI, and social-media trends to keep content fresh and relevant.• Maintain organised files, correct export formats and sizes, and proper version control.<br><br>Requirements• Bachelor's degree in Graphic Design, Media, Fine / Applied Arts, or a related field.• 3–5 years of professional design experience (agency or in-house).• Strong portfolio showcasing diverse work — infographics, digital / social, branding, and some short-form motion / video.• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign), plus working ability in After Effects and / or Premiere Pro for short-form motion.• Practical proficiency with current AI design / video tools (e.g., Firefly, Midjourney, Veo, or equivalent) and the judgment to apply them effectively.• Ability to research briefs and platform requirements independently — interpreting content intent and sourcing the correct format, sizing, and resolution per platform.• Comfortable designing in both Arabic and English (bilingual typography and layout).• Experience creating Linked In, email, and digital campaign designs (preferred).• Ability to adapt design styles across different industries.• Excellent multitasking, time management, and attention to detail.• Strong communication and collaboration skills.<br>Preferred• B2B, HR / recruitment, or professional-services design experience is a strong advantage; otherwise, a demonstrated ability to design in a professional, corporate tone suitable for a B2B audience.<br>Additional Assets (Nice to Have)• Photography or basic video shooting.

At The Cloudors, we imagine, create, engineer, and run digital transformation solutions that help our clients exceed expectations, outpace competition, and grow their businesses. With unparalleled strategy, creative, and technology capabilities, we bring big thinking and innovative ideas—along with a practical approach—to help our clients achieve measurable success.<br>We’re a rapidly growing global digital consulting leader and a trusted Oracle Service Partner and Cloud Excellence Implementer, transforming the region’s leading enterprises across various industries.<br>We are always looking for dynamic, enthusiastic, energetic, and innovative calibers — just like we describe ourselves.<br>Role: Oracle Projects Coordinator We are seeking a motivated and detail-oriented Oracle Projects Coordinator to support our project management and delivery teams. The ideal candidate will assist in coordinating Oracle Cloud implementation projects, ensuring alignment with timelines, deliverables, and client expectations.<br>Location Cairo, Egypt (Hybrid) Responsibilities Support Project Managers in planning, tracking, and executing Oracle Cloud projects.<br>Coordinate internal resources and third parties for the flawless execution of project activities.<br>Prepare and maintain project documentation, including meeting minutes, schedules, and progress reports.<br>Facilitate communication between stakeholders, consultants, and clients to ensure smooth project flow.<br>Monitor project timelines, deliverables, and dependencies to identify potential risks or delays.<br>Assist in managing change requests, issue logs, and action items.<br>Help ensure that project governance, reporting, and documentation standards are maintained.<br>Contribute to achieving 100% customer satisfaction across assigned projects.<br>Requirements Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field.<br>1–3 years of experience in project coordination or project support, preferably in Oracle Fusion Applications or other enterprise systems.<br>Strong organizational skills and attention to detail.<br>Excellent written and verbal communication skills.<br>Fluent in English and Arabic (spoken and written).<br>Strong presentation and stakeholder communication skills.<br>Ability to work collaboratively across technical and non-technical teams.<br>Proactive, self-motivated, and eager to learn new technologies and tools.<br>Open to occasional travel for client engagements.<br>Preferred Qualifications Familiarity with Oracle Cloud ERP/HCM/Projects modules.<br>Experience working in a consulting or system implementation environment.<br>Knowledge of project management methodologies (Agile, Waterfall, etc.).<br>PMP, PRINCE2, or Oracle Cloud certification is a plus.<br>Proficiency in Microsoft Office, Smartsheet, or other project management tools.<br>Benefits Competitive salary package<br>Flexible hybrid work model<br>Social and medical insurance<br>Opportunities for growth and career advancement<br>Mentorship and continuous learning programs<br>Smart, motivated team that values fun and collaboration<br>Mission-driven culture where your work has real impact<br>Flexible time off<br>Gym reimbursement<br>At The Cloudors, we understand that no candidate is perfectly qualified for every role. Passion, commitment, and the ability to thrive in a collaborative environment often matter more than specific experience. If you’re eager to grow, learn, and make an impact, we’d love to hear from you.<br>Only English resumes will be considered.<br><br><br><br><br>Short Linked In-optimized version<br>???? Oracle Projects Coordinator – The Cloudors | Cairo (Hybrid) At The Cloudors, we design, build, and deliver Oracle-powered digital transformation solutions that help our clients grow, innovate, and lead their industries. As an Oracle Service Partner and Cloud Excellence Implementer, we’re expanding our team with passionate people who share our drive for excellence.<br>We’re looking for a motivated Oracle Projects Coordinator to support our project delivery team in planning, tracking, and coordinating Oracle Cloud projects. You’ll be a key link between stakeholders, consultants, and clients—helping ensure successful execution and customer satisfaction.<br>What you’ll do:<br>Support Project Managers with planning, documentation, and follow-up<br>Track milestones, risks, and deliverables<br>Coordinate communication across teams and clients<br>Maintain project reports, schedules, and logs<br>What we’re looking for:<br>Bachelor’s degree in Business, IT, or related field<br>1–3 years’ experience in project coordination (Oracle Fusion experience preferred)<br>Strong communication, organization, and multitasking skills<br>Fluent in English & Arabic<br>Eager to learn and grow in a dynamic consulting environment<br>Why join us:<br>Competitive package & growth opportunities<br>Flexible hybrid work model<br>Health & social insurance<br>Learning & certification support<br>Mission-driven culture and a fun, smart team<br>???? Apply now with your English resume and help us deliver Oracle success stories across the region!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Recruitment Fraud Alert</strong></p><br><br> <p>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. &nbsp;</p><br><br> <p><strong>What to know:</strong></p><br><br> <ul> <li>Commvault does&nbsp;<em>not</em>&nbsp;conduct interviews by email or text.</li> <li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li> </ul> <p>If you suspect a recruiting scam, please contact us at <u>wwrecruitingteam@commvault.com&nbsp;</u></p><br><br> <br> <p><strong>About Commvault</strong>&nbsp;</p><br><br> <p>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.&nbsp;</p><br><br><br> <br> <p><strong>Success Account Manager (Spanish Speaker)</strong></p><br><br> <p><strong>Location: Hybrid, New Cairo, Egypt</strong></p><br><br> <br> <p>As an organization, we are committed to a great work culture that embraces our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer’s business forward. We’re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity, and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge.</p><br><br> <p>We are looking for a Success Account Manager to join us on a full-time basis in Egypt!</p><br><br> &nbsp; What you will do: <p>The Success Account Manager (SAM) will primarily be responsible for supporting large enterprise customers who have signed up for Enterprise Support, and additionally providing customer critical situation management from the field. The SAM will act as the customer liaison between Technical Support, SW Engineering, Product Management and Field Operations.</p><br><br> <p>The SAM must display a rigorous work ethic and thrive in an often unstructured, dynamic environment. The SAM will be required to be flexible with their work schedule in supporting customers.</p><br><br> <br> How you will make a difference: <ul> <li>Display proficiency with all customer interactions including kick-off, training, onboarding, business reviews, customer issues, renewals.</li> <li>Leverage internal teams to deliver to customers' needs.</li> <li>Navigate through multiple organizations (Product Management, Engineering, Sales, Support, Marketing, Services) to address questions and issues on current and future solution set.</li> <li>Continuously monitoring all key accounts metrics and accurately assessing account health and proactively reaching out</li> <li>Responsible for quarterly business reviews with sales management on the performance and health of Commvault customers in their region</li> <li>Incident management participating in follow the sun coverage through regional handovers.</li> <li>Weekly cadence meetings, best practice recommendations</li> <li>Demonstrates critical thinking as it relates to customer interactions and develops sense of ownership for account portfolio and their success.</li> <li>Capable of building initial relationship and growing the relationship into other groups and partners of the account</li> <li>Can identify difficult situations and chart a path to resolution independently and/or bring up to critical teams or management.</li> <li>Understands the importance of follow-up/follow-through and uses necessary resources to get client to satisfactory state.</li> <li>Deep understanding of the various verticals and the business need Commvault is fulfilling – training, success planning, establishing metrics of success, etc. as it relates.</li> <li>Hungry for ongoing education opportunities that are offered for Commvault products.</li> <li>Understands the technology from a user’s perspective and help the customer identify the best ways for the intended business use of that technology.</li> <li>Complies to all processes and Gainsight customer journey touchpoints. Including but not limited to using proper document templates, storing, and linking correctly in Gainsight, etc.</li> <li>Understand and capable of influence customer advocacy needs.</li> <li>Embody a constant attitude of driving accounts to substantial active use through Commvault Customer Success methodology.</li> </ul> Who you are: <ul> <li>Engineering Degree or equivalent is desired.</li> <li>Up to 4 years’ experience within a Support, Customer Success, Account, or Relationship Manager role.</li> <li><strong>Must be fluent in Spanish to a professional level along with English (written and verbal) to a professional level.</strong></li> <li>Strong understanding of data management, backup, and recovery solutions.</li> <li>Demonstrable ability to handle large deployments of hardware and software for SMB and Enterprise customers.</li> <li>Consulting experience with data centre operations</li> <li>Customer-facing experience, handling customer relationships in a commercial and government environment.</li> <li>Ability to bridge technology and business goals to provide productive solutions.</li> <li>Must have the ability to grasp new technical information quickly.</li> <li>Project Management experience</li> <li>Strong written and oral communication skill</li> <li>Demonstrated customer service, leadership and team interaction skills are required.</li> <li>Ability to handle various tasks and work well in a tense environment.</li> <li>Flexibility to work in a fast-paced and demanding work environment.</li> <li>Ability to convey technical information to business centric audiences.</li> <li>Be able to collaborate closely with various customer teams – technical, management and Executives.</li> </ul> &nbsp; Technical knowledge/experience: <ul> <li>Working Knowledge of hardware platforms (CPQ/HP, IBM, Dell, Etc.)</li> <li>Working knowledge of WAN technologies and TCP/IP networking</li> <li>Working knowledge of Windows/Unix/Netware/Linux</li> <li>Experience with storage related solutions (e.g., Veritas, EMC, HDS, etc.)</li> <li>Previous Technical Support experience with supporting large enterprise customers is a plus.</li> <li>Working knowledge of an enterprise application (Exchange, SQL, Oracle, Lotus Notes, etc.)</li> <li>Working knowledge of clustering or databases</li> <li>Working knowledge of disaster recovery and design capabilities</li> <li>Working knowledge with backup and recovery products (Simpana, Veritas NBU, CA, etc.)</li> <li>Ability to read and interpret complex diagrams and specification requirements.</li> </ul> &nbsp; Skills and experience that could set you apart: <ul> <li>Commvault Product knowledge is desirable but not essential.</li> <li>Business Administration Training and Project Management Training will be a plus.</li> </ul> &nbsp; You will love working here because: <ul> <li>We offer an attractive compensation and benefits package.</li> <li>Employee stock purchase plan (ESPP)</li> <li>Continuous professional development, product training, and career pathing eg. Commvault Certifications</li> <li>Good company environment to work in with some of the best talent around!</li> <li>An all-embracing company culture, an opportunity to join our Employee Resource Groups</li> </ul> &nbsp; <p>Are you ready to make a difference? Join Commvault in helping our customers protect their data in a difficult world!</p><br><br> <br> <p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics, or any other status protected by the laws or regulations in the locations where we work.</p><br><br> <br> <br> <br> <p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.</p><br><br> <p>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email <span>accommodations@commvault.com</span>&nbsp;For any inquiries not related to an accommodation please reach out to&nbsp;<span>wwrecruitingteam@commvault.com</span>.</p><br><br> <br> <p>Commvault's Privacy Policy </p><br><br> <br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or GED equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>