Manager Jobs - Cairo Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION SNAPSHOT</b></p><p>Job Title: Order Management Associate Company: Nestl Business Solutions Location: Cairo, Egypt</p><p>POSITION SUMMARY</p><p>The Order Management Specialist is responsible for the end to end execution of Demand Capture, Order Fulfillment, and Billing activities, ensuring high accuracy, timeliness, and adherence to Market and Global Service Level Agreements (SLAs). The role ensures smooth order flow by managing demand capture (manual and digital), stock allocation, order fulfillment exceptions, billing accuracy, and return/refusal mitigation, while proactively addressing out of stock risks and customer expectations. Acting as the primary operational point of contact for customers, the role collaborates closely with cross functional stakeholders (Demand &amp; Supply Planning, Logistics, CoC, Finance, and Customer Service) to deliver a customer centric experience, drive operational excellence, minimize waste, reduce complexity, and continuously improve end to end Order to Cash (O2C) processes.</p><p><b>KEY RESPONSIBILITIES</b></p><p>Demand Capture &amp; Order Management</p><p>Capture customer demand via manual and electronic channels within defined Global and Market SLAs. Execute demand capture activities with high accuracy and timeliness, ensuring minimal rework and exceptions. Perform manual order entry when digitalization is not possible and report system failures promptly. Liaise with Center of Competence (CoC) and Master Data teams to resolve demand capture failures within SLA. Document and analyze demand capture changes to identify root causes and recurring issues.</p><p>Order Fulfillment &amp; Stock Allocation</p><p>Manage order fulfillment exceptions (allocation, delivery delays, load optimization, carrier selection, appointment scheduling). Execute stock allocation strategies aligned with Operational Demand &amp; Supply Review priorities. Proactively manage out of stock risks and communicate mitigation plans to customers and internal stakeholders. Leverage GLOBE functionalities to automate allocation and reduce manual intervention. Provide data driven insights to anticipate risks, minimize waste, and improve service fulfillment.</p><p>Billing, Returns &amp; Refusals</p><p>Execute all billing activities within Market SLAs, ensuring invoice accuracy and timely posting. Resolve billing exceptions in collaboration with internal teams and customers to avoid collection issues. Coordinate return and refusal processes, securing approvals and documentation per market policies. Propose mitigation options to minimize financial impact while protecting customer relationships. Support claims and deductions resolution to ensure accurate customer account adjustments.</p><p>Continuous Improvement &amp; Customer Centricity</p><p>Participate in NCE and operational review meetings, contributing to process standardization and optimization. Analyze service KPIs and present insights during Daily Operational Reviews (DORs). Embed customer centricity in operational discussions and exception resolution. Drive continuous improvement initiatives to reduce exceptions, increase automation, and enhance customer experience. Act as a customer advocate by addressing root causes and implementing sustainable solutions across the E2E process.</p><p>KEY PERFORMANCE MEASURES (KPIs)</p><p>Accuracy &amp; Timeliness</p><p>Customer Order Fulfilment (COF) / OTIF (On Time, In Full)</p><p>Customer Service Level (CSL)</p><p>Automation % (Reduction of Manual Intervention)</p><p>Untouched Order %</p><p>Perfect Invoice Rate</p><p>Return &amp; Refusal KPIs</p><p>ARE YOU A FIT?</p><p>Education &amp; Experience</p><p>Bachelor s degree required. 1 3 years of experience in supply chain, order management, demand &amp; supply planning, distribution, sales, or marketing.</p><p><b>Skills &amp; Competencies</b></p><p>Strong understanding of Order to Cash (O2C) processes. Solid knowledge of supply chain, demand management, and customer service best practices . High attention to detail with strong results orientation. Analytical mindset with structured problem solving and root cause analysis capabilities. Ability to multitask, manage priorities, and adapt to business urgency. Strong communication skills (written and verbal) with effective stakeholder management. High ownership, accountability, and self discipline. Ability to propose, implement, and sustain process improvements. Conflict management and customer focused decision making skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree required.</li><li>1 3 years of experience in supply chain, order management, demand &amp; supply planning, distribution, sales, or marketing.</li><li>Strong understanding of Order to Cash (O2C) processes.</li><li>Solid knowledge of supply chain, demand management, and customer service best practices .</li><li>High attention to detail with strong results orientation.</li><li>Analytical mindset with structured problem solving and root cause analysis capabilities.</li><li>Ability to multitask, manage priorities, and adapt to business urgency.</li><li>Strong communication skills (written and verbal) with effective stakeholder management.</li><li>High ownership, accountability, and self discipline.</li><li>Ability to propose, implement, and sustain process improvements.</li><li>Conflict management and customer focused decision making skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Asset Management Engineer plays a pivotal role in enhancing maintenance operations through technology, data analysis, and asset management. This role is responsible for the implementation, configuration, and optimization of the Computerized Maintenance Management System (CMMS), ensuring its seamless integration and efficient operation. The CMMS Engineer will focus on the integrity of asset configuration, asset data structures, and driving continuous improvements. The position involves leadership in system upgrades, process improvements, documentation management, and training end-users, while staying updated on CMMS technologies and best practices to foster innovation and operational efficiency across the organization.</p><p>RESPONSIBILITIES/DUTIES</p><p>CMMS System Management:</p><ul><li>Administer and configure the CMMS software, ensuring full functionality and alignment with company needs.</li><li>Regularly update and maintain the CMMS database, ensuring accuracy of assets, work orders, and maintenance records.</li><li>Lead the implementation of system upgrades and enhancements to improve functionality, user experience, and operational efficiency.</li><li>Coordinate integration and testing of new functionalities, ensuring successful rollout and minimal disruption to operations.</li></ul><p>Asset Management:</p><ul><li>Develop, maintain, and optimize asset hierarchies, structures, and configurations within the CMMS to meet organizational goals and industry standards.</li><li>Oversee asset lifecycle management, including acquisition, maintenance, and decommissioning, to maximize operational efficiency, reduce costs, and enhance return on investment.</li><li>Ensure accuracy and integrity in asset data entry, validation, and standardization within the CMMS.</li><li>Standardize asset coding, descriptions, and classifications to maintain consistency across the organization.</li></ul><p>Data Analysis &amp; Reporting:</p><ul><li>Analyze CMMS data to track key performance indicators (KPIs), identify maintenance trends, and uncover areas for process improvement.</li><li>Generate and present detailed reports on equipment performance, maintenance schedules, and associated costs to senior leadership for decision-making.</li><li>Assist in the preparation of annual maintenance budgets, cost analysis, and strategic financial planning for asset management.</li></ul><p>User Support and Training:</p><ul><li>Provide expert technical support to end-users, troubleshooting and resolving system issues promptly to ensure smooth operation.</li><li>Conduct advanced training sessions for maintenance teams and other stakeholders, focusing on how to optimize the use of the CMMS and improve productivity.</li><li>Create and maintain user documentation and best practices to ensure effective use of the CMMS system across the organization.</li></ul><p>Continuous Improvement:</p><ul><li>Identify opportunities for streamlining maintenance processes and reducing downtime through system automation, process optimization, and integration of new technologies.</li><li>Lead initiatives to improve asset reliability, uptime, and operational performance, contributing to overall maintenance and safety goals.</li><li>Stay current with industry trends, advancements in CMMS technology, and maintenance best practices to guide system improvements and maintain competitiveness.</li><li>Champion the use of data-driven insights to recommend, develop, and implement system enhancements and operational improvements.</li></ul><p>Safety Responsibilities</p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field.</li><li>Certifications in CMMS or maintenance management (e.g., CMRP, CMRT, etc.). is a plus.</li><li>Expertise in CMMS software configuration, implementation, and troubleshooting.</li><li>Strong analytical skills, with advanced proficiency in generating and interpreting complex data reports.</li><li>Advanced proficiency in Microsoft Office Suite, especially Excel, for data analysis, reporting, and process automation (e.g., macros, pivot tables, complex formulas).</li><li>Excellent communication and interpersonal skills for cross-functional team collaboration and user support.</li><li>Strong project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.</li><li>Basic knowledge of maintenance strategies, failure modes, and equipment maintenance concepts.</li><li>Familiarity with maintenance optimization methodologies, such as Total Productive Maintenance (TPM), Lean Maintenance, or Reliability-Centered Maintenance (RCM) is a plus.</li><li>At least 3-5 years of hands-on experience in technical roles (maintenance or engineering), with a strong focus on using and optimizing CMMS software.</li><li>Significant experience working with IBM Maximo, SAP, COSWIN 8i, or similar CMMS platforms, with proven success in system configuration, implementation, and troubleshooting.</li><li>A deep understanding of maintenance management processes and asset lifecycle management.</li><li>Experience leading system upgrades and process improvements within a CMMS environment.</li><li>Experience with database management or IT support in a CMMS context iIs a plus.</li><li>Demonstrates a team-oriented approach, working effectively across departments and with external stakeholders.</li><li>Anticipates challenges and implements solutions to prevent issues before they escalate.</li><li>Thrives in dynamic environments, adjusting to new technologies, processes, and changing priorities.</li><li>Ensures internal customers (e.g., maintenance teams) are supported with timely and accurate CMMS solutions.</li><li>Actively seeks professional growth opportunities and stays informed about developments in CMMS technologies and best practices.</li><li>Uses insights from CMMS data to guide decision-making, optimize workflows, and improve operational efficiency.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Order Management team plays a critical role in ensuring the timely, accurate, and efficient movement of freight and information. As an Order Management Coordinator, you will deliver exceptional customer service while supporting daily operational activities, shipment tracking, documentation accuracy, and vendor communication. You will ensure compliance with company procedures and maintain strong working relationships with internal teams, customers, and external partners. Ensure proper and timely movement of freight and related information across the Order Management process. Maintain a smooth and efficient freight process flow. Ensure accurate and timely data entry into the operating system. Track and trace shipments to ensure timely delivery and excellent customer satisfaction. Monitor shipment reports and proactively resolve issues impacting customer service. Ensure timely preparation and communication of export-related documents, including arrival notices and required client communication. Validate accurate and timely vendor and client billing. Coordinate directly with customers to manage international shipments and meet service expectations. Build and maintain strong relationships with shipping lines, trucking companies, and other service providers. Ensure compliance with company procedures, industry regulations, Operational Process Standards (OPS), governmental requirements, and customer-specific policies. Analyze department process flows to identify opportunities for improved efficiency and service. Ensure all customer standard operating procedures (SOPs) are consistently followed and updated in the DLSOP database. Meet assigned KPI targets and deliver performance aligned with company standards. Manage overseas correspondence, ensuring timely responses to internal and external inquiries. Deliver exceptional customer service by handling shipment requests and issues professionally and promptly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic understanding of transportation processes (all modes a plus).</li><li>Strong computer skills (MS Excel, MS Word).</li><li>Fluent in English.</li><li>1 2 years of experience in freight forwarding, logistics, or customer service preferred.</li><li>Excellent organizational and time management skills.</li><li>Strong interpersonal skills with the ability to listen, understand, and communicate clearly and professionally.</li><li>Positive, proactive attitude with a willingness to support team success.</li><li>Ability to receive and implement feedback effectively.</li></ul><p></p></section>

Job Title: Quality Manager<br>Deliver Egypt’s first High Speed Rail Service with DBEE. DBEE is a joint venture between DB International Operations and Elsewedy Electric. DB International Operations provides rail operations and maintenance worldwide; Elsewedy Electric, global energy and infrastructure solutions provider. Together, we combine strong local capabilities with proven global railway expertise to enable efficient, safe and sustainable passenger and freight mobility on Egypt’s first High Speed Rail network. We are looking for transport and mobility professionals with substantial experience in railway operations and projects in Egypt or worldwide. Join us to deliver this landmark project. We are looking for you as early as possible as Quality Manager (Internal) for DB-El Sewedy Railway Operation Egypt for the primary location Cairo.<br>The role:The Quality Manager is responsible for developing, implementing, and maintaining the Project Quality Management System (QMS) for a major high-speed rail project in Egypt. This role ensures that all engineering, construction, procurement, and commissioning activities meet contractual, regulatory, and international quality standards (e.g., ISO 9001, EN rail standards) while supporting the delivery of safe, timely, and cost-effective projects.<br>Responsibilities: Develop, implement, and continuously improve the Quality Management System (QMS) in accordance with ISO 9001 and other applicable railway standards to ensure consistent delivery of safe and reliable operations and maintenance services. Establish and enforce quality policies, procedures, and control systems across operations, maintenance, and support functions to maintain high service standards and regulatory compliance. Plan and conduct internal, external, and customer audits to verify compliance with quality standards, identify non-conformities, and drive timely corrective and preventive actions. Monitor and evaluate core operational and maintenance processes, to ensure adherence to quality requirements and identify improvement opportunities. Collect, analyze, and interpret quality performance data to identify trends, prepare management reports, and recommend data-driven corrective and preventive measures. Manage customer feedback, complaints, and satisfaction surveys; work closely with internal teams and suppliers to address concerns and enhance service quality. Oversee supplier and subcontractor quality performance, including audits, material/parts inspection, and ensuring compliance with required quality standards. Lead continuous improvement initiatives and root cause analysis for quality issues, promoting a culture of quality, and operational excellence across the organization<br>Qualifications: Bachelor's degree / MBA in a relevant field. ISO 9001 Auditor course or certification Proven time management and organizational skills, effectively prioritizing tasks and meeting deadlines. Excellent presentation skills, capable of delivering clear and concise insights to stakeholders at all levels. Good understanding of the business operations of a passenger railway operation and maintenance company, or equivalent industry knowledge, enabling effective analysis and recommendations. Ability to perform effectively in a fast-paced, start-up environment, adapting quickly to changing priorities and managing multiple projects. Fluent in written and spoken English, enabling effective communication. Fluent in Arabic, facilitating seamless communication with Arabic-speaking individuals.<br>General Information:DB-El Sewedy Railway Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates, regardless of gender, age, nationality, religion, disability, marital status, or any other characteristic protected by law. We believe that diversity of backgrounds, perspectives, and experiences strengthens our organization and contributes to a respectful, inclusive, and high-performing work environment.

Role Summary:The Quality Management & Document Control Manager is responsible for establishing, leading, and continuously improving the quality assurance and document control functions within the organization. This role ensures all localization outputs, workflows, and documentation meet both internal standards and client expectations, while driving a culture of operational excellence. The manager oversees the development, implementation, and continuous refinement of QA strategies and a secure, compliant document management system that supports scalability, traceability, and audit readiness.<br>Key Responsibilities:Quality Assurance & Operational Excellence Develop and implement a comprehensive QA strategy aligned with business goals and client satisfaction objectives. Set and monitor quality KPIs to drive performance improvement and operational efficiency. Design and optimize localization QA workflows using industry best practices and automation tools. Lead process re-engineering and continuous improvement initiatives using Lean, Six Sigma, or similar methodologies. Oversee implementation of corrective and preventive actions (CAPA) to address quality deviations and recurring issues. Conduct regular quality reviews and audits across localization projects and service lines. Ensure client-specific quality plans are developed, implemented, and maintained. Integrate client feedback and LQA results into QA processes for continuous service refinement. Ensure compliance with ISO 9001, ISO 17100, and other applicable quality standards. Collaborate with cross-functional teams (e.g., PM, Vendor Management, Sales) to ensure alignment with quality objectives.<br>Document Control Develop, implement, and maintain an organization-wide document control system to manage SOPs, workflows, templates, and version-controlled documentation. Ensure proper classification, approval, archiving, and retrieval of all internal and client-related documents. Maintain document control practices in compliance with ISO and audit requirements. Conduct regular reviews and audits of documentation to ensure accuracy, consistency, and relevance. Monitor document lifecycles and ensure periodic updates and revisions are carried out by process owners. Train and support teams in adhering to document control procedures and using document management systems (DMS). Ensure secure and role-based access control and confidentiality of sensitive documents.<br>Leadership & Reporting Supervise and mentor the QA & document control team, ensuring alignment with organizational goals. Set team KPIs, provide performance feedback, and promote a culture of accountability and growth. Prepare monthly and quarterly reports on QA performance, document control compliance, and improvement initiatives. Lead training sessions and workshops on quality assurance and document control practices. Foster a culture of excellence, collaboration, and continuous learning across all teams.<br>Qualifications & Skills:Bachelor’s degree in a related field (e.g., Linguistics, Business, Engineering); MBA preferred Certified Quality Auditor (CQA), Lean Six Sigma or equivalent Proven experience in quality management and document control, preferably within the localization or language services industry Deep understanding of localization workflows, quality metrics (LQA), and industry standards Proficiency in Translation Management Systems (TMS) and QA tools Experience with document management systems and version control tools Strong knowledge of ISO 9001, ISO 17100, and audit compliance Excellent analytical, organizational, and leadership skills High attention to detail and a process-driven mindset Strong communication and stakeholder engagement abilities Capable of managing cross-functional teams and leading change

Job Responsibilities:<br>Lead current state analysis of complex, cross-functional processes using various analytical techniques. Design and develop future-state process models that optimize efficiency, customer experience, and compliance. Conduct gap analysis and identify improvement opportunities with quantified benefits. Develop detailed implementation roadmaps and transition plans. Design and implement comprehensive SLA frameworks for re-engineered processes. Define meaningful KPIs and performance metrics aligned with business outcomes. Establish baseline measurements and target setting methodologies. Create monitoring dashboards and reporting mechanisms. Lead medium to large process re-engineering projects end-to-end. Coordinate with business units, IT, and other stakeholders during implementation.5-7 years of experience in business process improvement, re-engineering, or management consulting. Business Analysis certification is preferred (Lean Six Sigma Yellow/Green Belt certification or CBAF/P).

Job Responsibilities:<br>Lead current state analysis of complex, cross-functional processes using various analytical techniques. Design and develop future-state process models that optimize efficiency, customer experience, and compliance. Conduct gap analysis and identify improvement opportunities with quantified benefits. Develop detailed implementation roadmaps and transition plans. Design and implement comprehensive SLA frameworks for re-engineered processes. Define meaningful KPIs and performance metrics aligned with business outcomes. Establish baseline measurements and target setting methodologies. Create monitoring dashboards and reporting mechanisms. Lead medium to large process re-engineering projects end-to-end. Coordinate with business units, IT, and other stakeholders during implementation.5-7 years of experience in business process improvement, re-engineering, or management consulting. Business Analysis certification is preferred (Lean Six Sigma Yellow/Green Belt certification or CBAF/P).

The Operations Director must possess a unique blend of strategic leadership, strict regulatory knowledge, crisis management expertise, and deep field experience. The ideal candidate should be a highly analytical leader who will join our senior management team. You will be responsible for leading the company's day-to-day business operations, managing the quality of services delivered to customers in compliance with legislation, company policies, processes and procedures, to ensure the achievement of budgeted financial targets and satisfied customers.<br>Key Responsibilities and Accountabilities include : Direct experience managing security contracts, client service level agreements (SLAs), and operational budgets. Ensure Operations organizational structure is efficiently staffed,Operational enhancement to improve market competitiveness. Establishing and maintaining service differentiation in a competitive environment. Plan and direct the organization’s activities to achieving financial and operational performance along the key lines of service, quality and compliance. Leading by example, drive a data-driven culture of continuous improvement and effective problem solving in the operational areas of the business. Develop relationships with key stakeholders in government, customers; commercial and labour organization’s to support the effective deployment of the business strategy. Provide positive leadership within the business, directing all functions through the executive team and ensuring healthy relations with the workforce to ensure good morale and a high standard of integrity. Retention and customer satisfaction ratings improvement Undertake regular and consistent customer visit and assess performance Monitor customer service levels Quality Audit rating, correction plan in place and implemented Identify key industry trends and market trends Identify long term priorities and ensure resourcing is adequate to achieve objectives In conjunction with Training Manager, ensure operations training is sufficient and effective<br>Qualifications<br>Progressive Leadership: 7–10+ years in security operations management, with at least 3–5 years in a senior directorial or executive capacity. Proven track record in large-scale manpower deployment, or specialized Security Operations Center (SOC) environments. Police, military, intelligence, or law enforcement backgrounds are highly preferred.<br>Core Technical & Operational Competencies<br>Ability to design preventative frameworks, evaluate structural vulnerabilities, and execute comprehensive business continuity & security plans. Working knowledge of advanced workforce management software, CCTV systems, automated access control, and incident reporting platforms. High-caliber negotiation and presentation skills to interface smoothly with corporate clients, vendors, and public law enforcement. Strong communication style capable of delivering clear directives during a crisis and building workforce accountability. Experience auditing existing guard assignment instructions and operating procedures.

mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you're purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B. TECH—Egypt's leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space. All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.<br><br>At mylo, we're on a mission to create exceptional customer experiences and drive sustainable growth through innovation, data-driven decision making, and impactful marketing strategies. We're looking for a strategic and hands-on Director of Marketing to lead our marketing function and accelerate brand awareness, customer acquisition, engagement, and revenue growth.<br><br>The Director of Marketing will be responsible for developing and executing the company's overall marketing strategy, leading both online and offline marketing efforts, and driving business growth through effective customer acquisition and retention initiatives.<br><br>Responsibilities<br><br>Marketing Strategy & Leadership<br><br>Develop and execute the overall marketing vision, strategy, and annual marketing plan aligned with business objectives Lead and manage all marketing functions, including brand, growth, digital marketing, performance marketing, CRM, customer retention, content, partnerships, and offline marketing Build, mentor, and lead a high-performing marketing team Collaborate with cross-functional teams including Product, Sales, Operations, Customer Experience, and Leadership to drive business growth<br><br>Growth & Customer Acquisition<br><br>Own and optimize customer acquisition strategies across all channels Drive scalable growth initiatives through performance marketing, partnerships, referral programs, and lifecycle marketing Monitor CAC, ROAS, conversion rates, and other growth metrics to maximize marketing effectiveness Identify and test new customer acquisition opportunities and marketing channels<br><br>Brand & Communications<br><br>Develop and strengthen mylo's brand positioning and market presence Ensure consistent brand messaging and customer experience across all touchpoints Oversee PR, communications, brand campaigns, events, and sponsorship opportunities Build and execute integrated marketing campaigns that increase awareness and consideration<br><br>Digital & Performance Marketing<br><br>Lead digital marketing efforts across paid media, SEO, SEM, social media, email marketing, and content marketing Manage marketing budgets and optimize spend across channels to maximize ROIUtilize analytics and customer insights to continuously improve campaign performance Implement data-driven decision-making and performance reporting frameworks<br><br>Offline Marketing<br><br>Develop and execute ATL, BTL, OOH, retail, activation, and experiential marketing initiatives Manage agency relationships and external marketing partners Ensure alignment between online and offline marketing strategies<br><br>Customer Retention & Engagement<br><br>Design customer lifecycle and retention strategies to improve loyalty and lifetime value Work closely with Product and Customer Experience teams to enhance customer engagement Develop CRM and customer communication strategies<br><br>Analytics & Reporting<br><br>Establish KPIs and regularly report marketing performance to senior leadership Leverage customer, market, and competitive insights to inform strategic decisions Track and analyze key metrics including customer acquisition, retention, market share, revenue contribution, and campaign effectiveness<br><br>Requirements<br><br>Education<br><br>Bachelor's degree in Marketing, Business Administration, Communications, or a related field MBA is a plus<br><br>Experience<br><br>12+ years of progressive marketing experience7+ years in a senior marketing leadership role Proven experience leading growth, brand, and performance marketing functions Experience managing both online and offline marketing channels Strong track record of delivering measurable business growth and customer acquisition results Experience building and managing high-performing teams<br><br>Skills & Competencies<br><br>Strategic thinking with strong commercial acumen Deep understanding of growth marketing and customer acquisition Expertise in digital marketing, performance marketing, CRM, and brand management Strong analytical and data interpretation skills Excellent leadership, communication, and stakeholder management abilities Ability to thrive in a fast-paced, high-growth environment Results-driven with a strong sense of ownership and accountability<br><br>Key Success Metrics<br><br>Brand awareness and market share growth Customer acquisition growth Customer retention and lifetime value improvement Marketing ROI and ROASRevenue contribution from marketing initiatives Lead generation and conversion performance Team engagement and capability development<br><br>Benefits<br><br>Office environment: When you come to our mylo office, you'll find creative workspaces, a well-equipped kitchen, and an open design to foster collaboration between teams.<br><br>Flexibility: You know best whether you want to work from home or in the office. However, if you want to join your teammates onsite.<br><br>Equipment: From "Day 1" you will receive all the equipment you need to be successful at work. Therefore, you can choose your laptop and get all the tools you need to stay on top of your game.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role Summary</b> We are seeking an experienced Head of Product Management &amp; Digital Operations to lead the strategic growth, operational excellence, and commercial performance of our B2B SaaS platform. This leader will act as the executive owner of the digital business frontier, ensuring that the product, workflows, customer targeting, digital performance, budgets, and operational ecosystem work seamlessly drive scalable growth.</p><p>1. Product Strategy, Positioning &amp; Growth</p><ul><li>Define and continuously refine the market positioning of the SaaS workflow platform.</li><li>Identify and prioritize target customer segments , ICPs (Ideal Customer Profiles), and expansion opportunities.</li><li>Translate early-stage customer feedback into a clear product roadmap and strategic enhancements .</li><li>Develop scalable B2B acquisition and product-led growth (PLG) strategies .</li><li>Partner closely with sales and marketing functions to improve product messaging, value proposition, and conversion effectiveness .</li><li>Design and optimize enterprise user journeys , onboarding experiences, and retention strategies.</li></ul><p>2. Digital Operations &amp; Product Excellence</p><ul><li>Lead all digital operational aspects of the SaaS platform to ensure high availability, performance, scalability, and usability .</li><li>Ensure strong alignment between customer feedback, product priorities, and development execution .</li><li>Monitor operational and product performance indicators and proactively resolve bottlenecks.</li><li>Own release readiness and ensure enhancements are commercially and technically impactful.</li><li>Establish governance frameworks for product execution, prioritization, and sprint alignment.</li><li>Collaborate closely with engineering, product, and implementation teams to maintain delivery excellence.</li></ul><p>3. Financial Ownership &amp; P&amp;L Management</p><ul><li>Own and manage the digital product P&amp;L vision , including revenue contribution, cost structures, and growth efficiency.</li><li>Structure and oversee product and digital operations budgets .</li><li>Ensure efficient resource allocation across teams and priorities.</li><li>Monitor commercial performance and establish ROI-based decision-making models.</li></ul><p>4. Leadership &amp; Cross-Functional Team Management</p><ul><li>Direct and mentor the existing product and technology team.</li><li>Ensure client feedback loops are translated into actionable sprint priorities.</li><li>Create strong alignment between business goals and execution.</li><li>Foster a culture of ownership, speed, accountability, and continuous improvement.</li><li>Balance long-term strategic thinking with fast-paced tactical execution.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements</b></p><ul><li>Proven experience as Head of Product, Product Director, VP Product, or CPO within a B2B SaaS environment.</li><li>Strong background in workflow systems, productivity platforms, ERP, operations technology, or enterprise software.</li><li>Demonstrated success in scaling and optimizing SaaS products through customer feedback and iterative product releases.</li><li>Deep understanding of the B2B SaaS lifecycle, product-led growth (PLG), customer acquisition, user journey mapping, and go-to-market strategies.</li><li>Strong commercial and analytical mindset with experience managing product budgets, resource allocation, ROI, and SaaS metrics (MRR, ARR, CAC, LTV, churn, retention, conversion).</li><li>Strategic, data-driven leader with the ability to align product vision, business growth, and cross-functional execution in fast-paced environments.</li></ul><p></p></section>

Job Responsibilities:Maintain the liability & trade exposure of the client's relationships within the Portfolio to an acceptable level set by the Bank’s management Participate in the financial analysis conducted on clients and their respective industries/ markets to identify potential opportunities and risks. Originate new business opportunities with target clients across banking products Originate & cross sell banking products to achieve budget & business objectives of the team and bank Develop Term Sheet, Credit Notes & related forms for the purpose of proper credit approvals….etc.;Pitch, review, negotiate and conclude deals. Adhere to process KPI’s and, ORM, BCP & Internal Audit requirements Ensure compliance with regulatory requirements Stay informed about market trends, competitor strategies, and industry developments. Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements. Assist answering of inquiries from external regulatory bodies (Internal auditing, CBE) Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.<br> Qualifications & Experience:Minimum Qualification Bachelor’s degree in finance or related discipline. Experience in corporate relationships & portfolio management. Fluent in spoken and written English Basic Knowledge in corporate finance, value added products in Global Market & Tarde. Good sense of cross selling. Credit Course is a plus Good knowledge & understanding of CBE regulations Knowledge, Skills, and Attributes:Knowledge of the banking sector, and FABMISR’s products and business strategies Ability to work under pressure and adjust quickly to changing priorities Good initiative & team player Leadership / coaching skills Efficient execution of assignments within short time frame Data analysis and financial modelling skills Communication skills Minimum Experience4 - 6 years of experience in liabilities

The PMO Manager leads the establishment, governance, and continuous improvement of project management standards, processes, and tools across the organization. This role oversees a portfolio of projects, ensures consistent delivery methodologies, and provides visibility into project performance to senior leadership. The PMO Manager balances strategic oversight with hands-on coaching of project managers and stakeholders. Key Responsibilities Governance & Methodology Develop, implement, and maintain project management standards, templates, and best practices across the organization Establish and enforce a consistent project governance framework (Waterfall, Agile, or hybrid, as appropriate) Define stage-gate processes, approval workflows, and change control procedures Portfolio Oversight Maintain visibility into all active projects, tracking scope, schedule, budget, and risk across the portfolio Prioritize and align projects with organizational strategy in partnership with executive leadership Identify resource conflicts and support capacity planning across project teams Reporting & Communication Produce regular portfolio dashboards, status reports, and executive summaries Facilitate steering committee and stakeholder meetings Escalate risks, issues, and budget variances to leadership with recommended actions Team Leadership & Development Manage, mentor, and develop project managers and coordinators Provide training on PM methodology, tools, and soft skills Conduct performance reviews and support career development for PMO staff Tools & Systems Own and administer project management tools (e.g., MS Project, Jira, Smartsheet, Asana, Monday.com) Drive adoption of PM software and ensure data integrity across systems Identify opportunities to automate reporting and streamline workflows Financial Oversight Monitor project budgets and forecasts across the portfolio Support business case development and ROI analysis for proposed initiatives Required Qualifications Bachelor's degree in Business, Project Management, IT, Engineering, or related field5–8+ years of project management experience, including 2+ years in a leadership or PMO role Strong knowledge of project management methodologies (PMBOK, Agile/Scrum, PRINCE2) Proven experience managing multiple concurrent projects or a project portfolio Excellent communication, stakeholder management, and executive presentation skills Proficiency with PM software (MS Project, Jira, Smartsheet, or similar) Preferred Qualifications PMP, PgMP, PMI-ACP, or PRINCE2 certification Master's degree (MBA or related) a plus Experience in [industry-specific, e.g., IT, construction, healthcare, financial services]Experience implementing or maturing a PMO from the ground up Familiarity with financial/budget management tools and processes Key Competencies Strategic thinking balanced with operational detail orientation Strong leadership and people-management skills Conflict resolution and negotiation Analytical and data-driven decision-making Adaptability across different project types and methodologies

Employer Overview:A leading systems integration and critical infrastructure organization delivering complex solutions across telecom, technology, cybersecurity, physical security, smart cities, buildings, and transport systems. The Group operates across multiple entities and manages large-scale, project-based operations requiring reliable procurement, logistics, and supply chain execution.<br>Job Summary:The Supply Chain Director will lead the Group-level Supply Chain, Procurement, Logistics, Warehousing, and Subcontractor Management functions. The role will ensure a reliable, cost-effective, and compliant flow of materials and services to support project delivery across multiple business entities.<br>Key Responsibilities:Develop and lead the Group-wide supply chain strategy, standardizing procurement processes across multiple entities and business units. Lead the sourcing and purchasing of materials, equipment, and services, including RFQs, BOQs, supplier negotiations, and commercial evaluations. Oversee end-to-end logistics operations, including freight forwarding, shipping, warehousing, and inbound/outbound material movement. Manage import operations and customs clearance, ensuring compliance with Egyptian regulations, documentation requirements, duties, taxes, and customs procedures. Lead subcontractor procurement and management, including sourcing, qualification, contracting, mobilization, and performance monitoring. Develop and maintain supplier and subcontractor evaluation frameworks, including qualification criteria, scorecards, vendor ratings, and periodic performance reviews. Oversee inventory management, warehousing, and logistics planning to ensure materials are available in line with project and field requirements. Negotiate framework agreements, pricing, payment terms, and commercial conditions with key suppliers, subcontractors, and logistics providers. Ensure procurement activities comply with company policies, contractual requirements, and applicable Egyptian import and customs regulations. Collaborate with Finance and project teams on payment terms, Letters of Guarantee, supplier payment cycles, tender pricing, project costing, and supply chain risk assessment.<br>Qualifications:Bachelor’s degree in Supply Chain Management, Logistics, Engineering, Business Administration, or a related field. Professional certification such as CIPS, CSCP (APICS), or an equivalent supply chain/procurement qualification is preferred. Training or practical knowledge of Egyptian customs regulations and import compliance is a strong advantage. Minimum 15 years of progressive experience in Supply Chain, Procurement, Logistics, or related functions. Proven experience within telecom, technology, systems integration, infrastructure, or a comparable project-driven industry. Strong experience in project-based and BOQ-driven procurement. Proven experience managing end-to-end logistics, including freight forwarding, shipping, warehousing, and material flow. Hands-on experience managing imports and customs clearance in Egypt, including documentation, duties/taxes, bonded zones, clearing agents, and customs authorities. Proven experience sourcing, contracting, and managing subcontractors, particularly civil works, HDD, installation crews, or similar infrastructure services. Experience developing and implementing supplier and subcontractor evaluation frameworks. Experience managing procurement across multiple business units or legal entities is strongly preferred. Excellent negotiation and commercial communication skills. Strong stakeholder management and relationship-building abilities. Structured and data-driven approach to decision-making. Strong problem-solving and risk-management capabilities. Ability to manage multiple projects and competing priorities effectively. Strategic sourcing and procurement management. BOQ-based procurement and RFQ management. Supplier and subcontractor qualification and evaluation. Contract and commercial negotiation. Import, customs, and trade compliance. Freight forwarding and logistics management. Inventory and warehouse management. Subcontractor procurement and performance management. Supply chain cost analysis and optimization. Knowledge of Letters of Guarantee, supplier payment terms, and procurement-related financial processes. Proficiency in ERP systems, preferably Odoo or similar platforms. Strong Microsoft Office skills, particularly Excel for cost analysis, vendor evaluation, and reporting. Ability to prepare procurement, inventory, supplier performance, and logistics reports. Fluent Arabic and English, both spoken and written. Strong ability to communicate formally with suppliers, subcontractors, freight agents, customs authorities, and internal stakeholders. Ability to build and standardize supply chain processes across multiple Group entities. Ability to manage complex, project-driven procurement and logistics operations. Ability to negotiate favorable pricing, payment terms, contracts, and lead times. Ability to ensure timely material availability while maintaining cost and inventory controls. Ability to manage customs and import-related requirements effectively. Ability to assess and mitigate supply chain, vendor, logistics, and procurement risks. Ability to work closely with senior management, Finance, Project Management, Engineering, and Operations teams.

<p><h4>Job summary</h4> <p>Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space, and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 3 years experience in housekeeping or related professional area. OR</li> <li>2-year degree from an accredited university in Hotel</p><p></p>

<p><h4>Job summary</h4> <p>Demonstrates knowledge by leading the team to accomplish daily goals. Ensures the highest level of service during events by training and developing staff and executing the requirements of events based on standards. Drives customer satisfaction and capitalizes on revenue during the event phase of a function. Provides clear and concise communications to everyone having ownership in the success of the event. Monitors and controls financial and administrative responsibilities to meet or exceed department goals.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 3 years experience in event management, food and beverage, sales and marketing, or related professional area.</li> <li>OR 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major; 1 year experience in event management, food and beverage, sales and marketing, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing banquet operations</h4> <ul> <li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li> <li>Applies knowledge of all laws as they relate to an event.</li> <li>Uses banquet beverage “use” records to control liquor costs and manage the banquet beverage perpetual inventory.</li> <li>Ensures accurate customer billing for banquet events.</li> <li>Ensures coordination and execution throughout the event.</li> <li>Attends pre-conference meetings to ensure specifications of the group event are well executed.</li> <li>Ensures function space and corresponding heart of the house areas are cleaned and maintained.</li> <li>Ensures furniture and equipment is maintained and inventory levels are kept in accordance with corporate guidelines.</li> </ul> <h4>Leading banquet team</h4> <ul> <li>Attends and participates in all pertinent meetings.</li> <li>Leads shifts and actively participates in the servicing of events.</li> <li>Leads discussions to review scheduled events and proactively avoid service challenges and failures.</li> <li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li> </ul> <h4>Managing profitability</h4> <ul> <li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li> <li>Manages department controllable expenses to achieve or exceed budgeted goals.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Anticipates guests' needs and responds promptly.</li> <li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li> <li>Handles guest problems and complaints.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Strives to improve service performance.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li> <li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li> <li>Interviews and hires employees with the appropriate skills to meet the business needs of the operation.</li> <li>Ensures property policies are administered fairly and consistently.</li> <li>Monitors and manages the payroll function.</li> <li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li> <li>Ensures employees are treated fairly and equitably.</li> <li>Effectively schedules to business demands and for tracking of employee time and attendance.</li> <li>Celebrates successes and publicly recognizes the contributions of team members.</li> <li>Strives to improve employee retention.</li> <li>Ensures employees receive ongoing training to understand guest expectations.</li> <li>Sets goals and delegates tasks to improve departmental performance.</li> <li>Provides additional training to employees of other departments when additional assistance is needed for larger functions.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a highly driven Business Development Director to lead and scale our commercial growth in Egypt. This role is responsible for driving customer acquisition, optimizing margins, and building new revenue streams across all business channels. Egypt serves as a key market for testing and scaling commercial models, making this role critical to both local success and regional expansion.</p><p><b>Key Responsibilities</b></p><ul><li>Lead and execute high-impact commercial initiatives across all channels (B2B, B2C, and others)</li><li>Drive customer acquisition and expand the supplier base with a focus on high-value segments</li><li>Develop and implement pricing strategies and value propositions to improve profitability</li><li>Identify and launch new revenue streams, including product and service offerings</li><li>Own and scale product commercialization, including fresh oil as a strategic lever</li><li>Monitor performance metrics and continuously optimize growth and margin outcomes</li><li>Collaborate cross-functionally with Commercial, Marketing, Operations, Finance, BI, and Tech teams</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Business Administration, Marketing, Engineering, or a related field</li><li>10+ years of experience in Business Development, Commercial Strategy, Sales, or Growth roles</li><li>Minimum 5 years in a leadership position managing cross-functional commercial operations</li><li>Proven track record in driving revenue growth, scaling business operations, and improving profitability</li><li>Experience in FMCG, supply chain, logistics, sustainability, or fast-growing technology-enabled businesses is a strong advantage</li><li>Strong analytical, negotiation, and stakeholder management skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and visionary Design Director to join our organization in Cairo, Egypt. In this executive leadership position, you will provide comprehensive oversight of all design management activities, ensuring seamless alignment with program objectives, timely project delivery, and full compliance with the client requirements. As Design Director, you will drive strategic design initiatives, lead a talented design team, and serve as a key stakeholder in organizational decision-making processes. Provide executive oversight and strategic direction for all design management activities and initiatives Ensure all design projects align with program objectives and organizational goals Monitor project timelines and delivery schedules to guarantee on-time completion of design milestones Maintain strict compliance with the client requirements and industry standards throughout all design operations Lead, mentor, and develop the design team, fostering a culture of excellence and continuous improvement Collaborate with cross-functional stakeholders to define design specifications and project requirements Review and approve design deliverables, ensuring quality standards and regulatory compliance Manage design budgets and allocate resources efficiently across multiple projects Communicate design strategy and progress to senior leadership and external partners Identify process improvements and implement best practices in design management Establish and enforce design standards, guidelines, and documentation protocols Evaluate emerging design trends and technologies to maintain competitive advantage</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 15+ years of professional experience in design management or related executive leadership roles Proven track record of successfully managing large-scale design programs and initiatives Strong expertise in strategic planning and program alignment Demonstrated ability to lead, motivate, and develop high-performing teams Excellent project management skills with proven ability to deliver on schedule and within budget Advanced proficiency in design software and industry-standard tools Strong analytical and problem-solving capabilities with meticulous attention to detail Exceptional communication and stakeholder management skills Experience in the industrial, manufacturing, or engineering design sector Familiarity with Middle Eastern business practices and regulatory environments (preferred) Proven ability to manage multiple concurrent projects and priorities effectively Strong organizational skills and ability to maintain comprehensive documentation Experience with cross-functional team coordination and collaboration</p><p></p></section>

K-Line is looking for an experienced Talent Management Senior Specialist to join our Human Resources team in Cairo, Egypt. This global role combines Talent Acquisition and Talent Management, covering the full employee lifecycle—from attracting and selecting talent through onboarding, performance, development, engagement, and retention. Key Responsibilities:Manage recruitment for assigned positions, including sourcing, screening, interviewing, selection, and offer coordination. Partner with hiring managers to define workforce needs, role requirements, and selection criteria. Build talent pipelines and support employer-branding initiatives. Coordinate onboarding, probation reviews, and new-hire integration. Manage performance appraisal and 360-degree feedback cycles through Odoo. Support career paths, competency frameworks, succession planning, and internal mobility. Coordinate learning and leadership-development programs based on identified capability gaps. Support employee engagement, recognition, culture, and retention initiatives. Maintain recruitment and talent dashboards and provide actionable insights to management. Requirements:Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field. At least 7 years of progressive HR experience, with strong exposure to both Talent Acquisition and Talent Management. Practical experience in recruitment, performance management, learning and development, succession planning, and employee engagement. Experience within a multinational, manufacturing, technology, or fast-growing organization is preferred. Strong analytical, communication, interviewing, and stakeholder-management skills. Experience using an HRIS; knowledge of Odoo or a similar platform is an advantage. Professional fluency in English. Interested candidates are invited to submit their updated CV to hr@clearxaligners.com , mentioning “Talent Management Senior Specialist” in the subject line.

Must-Have(Ideally should be between 4-6 Yrs) Daily assessment of vulnerabilities identified by infrastructure scan Prioritizing vulnerabilities discovered along with remediation timeline(s) Work with Security team to have harderning documents reviewed and applied on all systems. Comply with MBSS client standards and SLAs. Conduct DR Drills for identified systems and maintain runbooks and drill documents updated. Allign with BCP/BCM team on DR activities and all deliverables. Provides analysis of vulnerabilities to other team members to assist with overall vulnerability remediation efforts Perform analysis of security issues and/or vulnerabilities Maintain knowledge of security trends and threats Develop metrics and capabilities to ensure effective vulnerability management Executing the vulnerability lifecycle management strategy across the organization Configuring, scheduling and executing vulnerability scans, and delivering scan reports Establishing relationships with system owners and business process partners for the purposes of ensuring that identified vulnerabilities are remediated in accordance to established timelines Working with cross functional teams and internal users to enforce technical security standards by providing assistance in applying established standards to projects Provides analysis of vulnerabilities to other team members to assist with overall vulnerability remediation efforts Support the identification and impact classification for new vulnerabilities identified in the environment Brief VM leadership on vulnerability assessment results and potential risks Drive KPI/SLAs for the account related to Security metrics. Segregate Compliance and Vulnerability report and followup end to end driving closure and SLA attainment. Knowledge on Business Impact Assessment and regular updates to BCM and BCP team. Additional knowledge on Archer, Qualys scan tool will be an advantage.<br>Good-to-Have Should have hands on experience on Vulnerability scanning tools like Qualys & Archer. Working knowledge of multiple IT platforms (i.e. Windows, Linux/Unix, Database, Network etc.).<br>Job Type Details of The Role (For Candidate Briefing) Reporting ToSecurity & Vulnerability Admin Manager Size of the Team, if any Reporting to this Role This is an individual contributor role

<p><h4>Key responsibilities / What you do:</h4> <p>The Claims Management – Tracking Officer is responsible for monitoring all direct claims received from providers in line with Nextcare standards. This role ensures that Nextcare’s operational standards are met with maximum productivity and efficiency.</p> <p>Regularly review and track claims from providers, including these key duties:</p> <ul> <li>Verify claim submissions for completeness.</li> <li>Confirm adherence to the required submission formats, such as general and detailed statements of account.</li> <li>Perform initial checks comparing the count of physical claims received against the statement.</li> <li>Provide timely feedback for corrections, missing information, or format discrepancies.</li> <li>Organize received claims into batches according to standards and deliver physical claims to the Retrospective team.</li> <li>Maintain accurate documentation, feedback, and endorsements for the following:</li> <li>Communicate directly with providers if claims lack information or do not follow submission standards; if unreachable, escalate to provider OPS for support.</li> <li>Return claims with incomplete administrative details to the provider.</li> <li>Direct providers not registered on TATSH to the MPM team for setup.</li> </ul> <h4>Key requirements / What you bring:</h4> <ul> <li>Bachelor’s degree.</li> <li>0 to 2 years of management experience preferred in the healthcare industry (TPA, insurance companies, hospitals, medical centers, or pharmacies).</li> <li>Physically capable of performing assigned duties.</li> <li>Legal authorization to work in the country of operation.</li> <li>Proficiency in MS Office (Excel, Word, Outlook, PowerPoint) and strong internet navigation and research skills.</li> </ul> <h4>What we offer:</h4> <p>Our employees are vital to our success, and we value each individual’s unique needs and ambitions, supporting their personal and professional growth.</p> <p>We empower you to take charge of your development through a wide range of courses and targeted programs, all within a global environment that encourages international mobility and career advancement.</p> <p>We prioritize your health and wellbeing by offering Work Well programs that promote peace of mind and provide flexibility to help you achieve a better work-life balance.</p> <h4>Key benefits / What we offer:</h4> <p>Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.</p> <p>We are there to empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged.</p> <p>Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to provide you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and shape a better future for our customers.</p> <p>We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow.</p> <p>Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities, and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.</p></p><p></p>