Manager Jobs - Cairo Egypt

Reports to: Dean of Libraries and Learning Technologies<br>Purpose:The job holder will support the dean in initiatives that enhance the visibility, innovation, and outreach of the Libraries and Learning Technologies (LLT). The position works collaboratively with internal library teams, the dean’s office, and University communications to ensure that all outreach efforts reflect the library’s priorities, showcase its services and impact, and strengthen its role within and beyond the University community.<br>Responsibilities:Library Tours and Public Engagement: Plan, deliver, and maintain customized in-person and virtual library tours in both Arabic and English, tailoring content for diverse audiences and collaborating to ensure accuracy and accessibility Marketing: Promote library tours and virtual experiences through various channels, develop and update online user resources, and create compelling displays and exhibits showcasing LLT services and impact Regional Training Program Development: Collaborate with the dean and library units to conceptualize and design professional training programs for external library professionals in the region, including needs assessments, market research, and proposal development Administrative Support: Assist the dean with impactful presentations, reports, and communication materials for internal and external audiences Library Emerging Trend Exploration: Conduct in-depth research on global library trends, best practices, and opportunities within professional associations and peer institutions to inform the dean Additional Related Duties: Perform other related duties as assigned<br>Requirements:Minimum Education Requirements:Master’s degree is preferred Experience:Minimum of 10 years of professional experience Experience in developing proposals, conducting needs assessments, and overseeing implementation<br>Skills:Leadership: Excellent supervisory and organizational skills Communication and Presentation Skills: Excellent verbal and written communication and presentation skills Ability to present information clearly to diverse audiences Cultural Awareness: Cultural sensitivity and awareness when dealing with regional and international visitors Multitasking: Able to manage multiple responsibilities while maintaining attention to detail Crisis Management: Highly effective in crisis situations, collaborating well under pressure Technical Skills: Basic graphic design and multimedia editing Competence in managing web content and digital outreach channels Market Research: Ability to conduct market research and benchmarking<br>This position is open until filled. Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Develop and ensure implementation of relevant engineering policies and procedures to ensure all procedural/legislative requirements are fulfilled ▪ Supervise the day-to-day operations assigned to ensure compliance with the established standards and procedures and continuity of work and to provide some guidance as needed ▪ Contribute to the preparation of the related entity budget and ensure that the activities within a certain project are implemented as per the assigned budget ▪ Coordinate with the operations and maintenance function on system weaknesses to identify improvement and planning priorities ▪ Monitor design of solutions for customers and make sure of its feasibility, appropriateness and meets with customer pricing expectations ▪ Review vendors’ performance results and use as an input for the selection / re-selection of vendors, and set SLA’s with vendors to always meet with WE Data requirements and criteria ▪ Liaise with the finance and procurement functions to cost proposed activities and ensure that they are implemented as per the assigned budget ▪ Keep self-up to date with changes in technology affecting systems, equipment and procedures relevant to the role in order to maintain knowledge levels required to do the job<br>Experience & Education<br><br>Engineering degree and / or Computer Science o IT Department: Bachelor’s degree in Management Information System or any other related technical certificates (as per approved Memo) 4-6 year of experience

About Sonata Software:Sonata Software, with $1 Billion Revenue, is the leading Modernization company. Our unique Modernization approach through Platformation. AI helps create Efficient and Agile digital businesses to drive intelligent ecosystems of the future. Our bouquet of Modernization Engineering Services cuts across Data, Cloud, Dynamics, Automation, Cyber Security, and around newer technologies like Generative AI, Microsoft Fabric, and other modernization platforms.<br>Endpoint Management (Intune Config Mgr Security) Permanent REMOTEEgypt<br>Ex Microsoft candidates are Much preferred We are seeking an experienced 10+ yrs experienced Intune, Config Mgr (SCCM), and Endpoint Security Engineer to support and manage enterprise endpoint management and security solutions. The ideal candidate should have strong expertise in Microsoft Intune, Configuration Manager (SCCM/MECM), Microsoft Defender, Windows device management, security compliance, endpoint protection, and modern workplace technologies. The role involves designing, implementing, administering, and troubleshooting endpoint management and security solutions across large-scale enterprise environments..<br>Key Responsibilities Endpoint Management Security & Compliance Identity & Access Management Monitoring & Troubleshooting Automation & Reporting<br>Required Skills Endpoint Management Microsoft Intune Microsoft Endpoint Manager SCCM / MECM / Configuration Manager Co-Management Windows Autopilot Application Packaging & Deployment Patch Management OS Deployment (OSD)<br>Security Microsoft Defender for Endpoint Microsoft Defender AVEndpoint Security Policies Security Baselines Bit Locker Attack Surface Reduction (ASR) Vulnerability Management Conditional Access

About the Role We are looking for a Senior Organizational Development & Performance Management Specialist to join our Human Resources team and play a key role in driving organizational effectiveness, employee performance, and talent development. The ideal candidate will lead initiatives related to performance management, competency frameworks, organizational design, succession planning, career development, and employee engagement, while partnering with business leaders to build a high-performance culture aligned with the company's strategic objectives. Key Responsibilities Organizational Development Design and implement organizational development initiatives that enhance business performance and employee effectiveness. Support organizational design, workforce planning, and job evaluation activities. Develop and maintain competency frameworks, career paths, and role profiles. Drive change management initiatives supporting organizational transformation. Performance Management Manage the end-to-end performance management cycle, including goal setting, mid-year and annual reviews, calibration sessions, and performance evaluations. Monitor performance trends and provide recommendations to improve organizational effectiveness. Support managers in setting SMART objectives and conducting effective performance discussions. Develop performance dashboards and HR metrics to support decision-making. Talent Development Identify development needs through performance analysis. Support succession planning and high-potential talent programs. Partner with Learning & Development to design development initiatives aligned with business needs. HR Analytics & Reporting Analyze organizational and workforce data to identify trends and improvement opportunities. Prepare reports and dashboards related to performance, engagement, and organizational effectiveness. Monitor HR KPIs and recommend improvement actions. Stakeholder Management Partner with business leaders and department heads to align OD initiatives with business objectives. Provide guidance on organizational structure, employee development, and performance improvement. Facilitate workshops and awareness sessions related to performance management and organizational development. Required Qualifications Experience5+ years of experience in Organizational Development and/or Performance Management Proven experience managing organization-wide performance management processes. Experience in competency framework development, job architecture, and organizational design. Technical Skills Performance Management Systems Competency Frameworks Job Evaluation Organizational Design Succession Planning Workforce Planning HR Analytics KPI Development Professional Skills Strong analytical and problem-solving abilities. Excellent communication and presentation skills. Strong stakeholder management and consulting skills. Ability to manage multiple strategic HR initiatives simultaneously. Preferred Qualifications Experience in banking, fintech, technology, or multinational organizations Experience implementing or enhancing Performance Management Systems. Familiarity with HRIS and performance management platforms. Advanced Excel and HR analytics skills. Professional certifications in Organizational Development, Talent Management, or Human Resources are a plus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The role will play a key role in configuring, optimizing, and maintaining the Computerized Maintenance Management System (CMMS), ensuring seamless integration with organizational processes. This position focuses on maintaining the accuracy and integrity of asset data, improving system functionality, and driving continuous improvements in maintenance workflows. The role will also support end-user training, system upgrades, and process enhancements, staying at the forefront of industry trends and best practices to foster an innovative, efficient maintenance environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Qualifications:</b> Bachelor s degree in Engineering, Computer Science, Information Technology, or a related field.</li><li><b>Knowledge:</b> Familiarity with IBM Maximo (preferred) or other CMMS platforms like SAP or COSWIN 8i, including configuration, administration, and troubleshooting. Understanding of asset lifecycle management and the ability to configure and optimize asset data and hierarchies within CMMS systems. Proficiency in analyzing CMMS data and using tools like Microsoft Excel to generate reports, identify KPIs, and drive process improvements. Understanding of CMMS process automation and optimization techniques to improve efficiency and system performance. Basic knowledge of project management principles for managing tasks and prioritizing maintenance operations effectively. Ability to provide IT support, troubleshoot user issues, and manage system integrations in CMMS software. Knowledge of documentation management practices and adherence to industry regulations and internal standards.</li><li><b>Experience:</b> 0 to 3 years of experience in technical (maintenance or engineering) roles, with exposure to CMMS software. Hands-on experience with CMMS platforms, particularly IBM Maximo, or other platforms such as SAP, COSWIN 8i, or similar. Strong understanding of maintenance management processes and asset lifecycle management.</li><li><b>Desired Behaviors &amp; Experiences:</b> Demonstrates a team-oriented approach, working effectively across departments and with stakeholders. Anticipates challenges and implements solutions before issues escalate. Thrives in dynamic environments, quickly adjusting to new technologies, processes, and priorities. Ensures internal customers (e.g., maintenance teams) are supported with timely and accurate CMMS solutions. Actively seeks professional growth opportunities and stays informed about advancements in CMMS technology and maintenance practices. Leverages data insights to guide recommendations and optimize maintenance workflows.</li><li><b>Safety Responsibilities:</b> Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p></p></section>

Head of Strategic Management Officer (SMO) Full-time · On-site · Alexandria, Egypt <br>About the Role: Strategic nerve centre connecting HR, Finance, and Internal Audit. Drives performance alignment, translates corporate goals into departmental KPIs, and delivers executive-level reporting through Power BI and advanced Excel dashboards.<br>Responsibilities • Lead strategic planning cycle across HR, Finance & Internal Audit — cascade OKRs and KPIs• Build and maintain Power BI / Excel dashboards for real-time performance monitoring• Manage cross-functional initiatives end-to-end (scope, timeline, risk, stakeholders)• Prepare board-level reports and strategic presentations for senior leadership• Manage and develop a team of departmental SMOs<br>Requirements• Bachelor's in Business, Finance, or related — postgraduate degree (MBA / MSc) strongly preferred• PMP or equivalent project management certification — required• 4–6 years in strategic planning, PMO, or management consulting• Hands-on experience with Power BI and advanced Excel dashboards• Background spanning at least 2 of: HR, Finance, Internal Audit<br>Technical Stack Power BI · Advanced Excel · MS Project / Asana · Power Point · KPI & OKR Frameworks · Data Modelling

Company Description Future Group is a global Saa S-focused organization that develops and delivers technology and AI solutions for businesses across diverse industries. The company emphasizes innovation, customer success, and scalable digital products that help organizations optimize performance and growth. Team members collaborate across borders and disciplines, working in a dynamic environment that values data-driven decision-making and continuous improvement. Multinational offers opportunities for professional development, cross-functional collaboration, and exposure to international markets, making it an engaging workplace for experienced marketing professionals. Role Description The Senior Saa S Marketing Executive is a full-time, Hybrid role based in Dokki. This role is responsible for developing and executing end-to-end marketing strategies for Saa S products, including market positioning, campaign planning, and go-to-market initiatives. Day-to-day responsibilities include conducting market and competitive analyses, defining target segments, and creating integrated marketing plans that drive lead generation, product adoption, and revenue growth. The role involves working closely with sales, product, and customer success teams to align messaging and ensure consistent brand communication across digital and offline channels. The Senior Saa S Marketing Executive will also monitor performance metrics, optimize campaigns, and provide regular reporting and insights to leadership. Qualifications Strong market planning and strategic marketing skills, including the ability to design and implement Saa S-focused go-to-market plans. Proficiency in market research and competitive analysis to identify opportunities, customer needs, and emerging trends. Excellent communication skills, with the ability to craft clear, compelling product messaging and collaborate effectively with cross-functional teams. Experience in sales and marketing collaboration, including pipeline support, demand generation, and revenue-focused initiatives.3-5 years of experience in Saa S or technology marketing, preferably in a senior or leadership capacity. Ability to interpret data and marketing performance metrics to optimize campaigns and inform strategic decisions. Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced degrees or certifications in digital or product marketing are a plus. Fluent English Speaker.

About the Role We are looking for a highly skilled Senior Microsoft Identity Engineer to join our team and support enterprise identity, access management, and cloud security services across global environments. In this role, you will be responsible for managing and supporting Microsoft Entra ID, Active Directory, Entra Connect, and Office 365 services while ensuring high availability, security, and operational excellence. You will play a key role in maintaining identity infrastructure, troubleshooting complex technical issues, supporting cloud transformation initiatives, and driving continuous service improvements. The ideal candidate is a hands-on technical expert with strong problem-solving skills, a customer-focused mindset, and experience working in enterprise or managed services environments.<br>Job Responsibilities Administer and support Microsoft Entra ID (Azure AD), Active Directory, Entra Connect, and Microsoft 365 environments. Manage and maintain hybrid identity solutions across cloud and on-premises infrastructure. Configure, support, and troubleshoot Active Directory Domain Controllers, Group Policies (GPOs), and Windows Server environments. Implement and maintain identity and access management (IAM) solutions, including user lifecycle management, access provisioning, and authentication services. Configure and support Single Sign-On (SSO), Multi-Factor Authentication (MFA), Conditional Access, and other identity security controls. Monitor, maintain, and improve the security posture of identity and cloud environments. Troubleshoot and resolve complex issues related to Active Directory, DNS, LDAP, Azure services, and load balancing technologies. Perform performance analysis, capacity planning, and configuration management activities. Ensure compliance with operational procedures, security standards, and service management processes. Maintain end-to-end ownership of supported services and ensure agreed service levels (SLAs) are consistently achieved. Deliver project tasks and operational activities on time and with high quality. Develop and maintain technical documentation, operational procedures, and knowledge base articles. Collaborate with infrastructure, cloud, and security teams to implement best practices and continuous improvement initiatives. Conduct root cause analysis for recurring incidents and implement preventive measures. Contribute to automation and operational efficiency improvements where applicable. Job Requirements Bachelor's degree in computer science, Information Technology, Engineering, or a related field.3–5+ years of hands-on experience supporting Microsoft Entra ID and Azure Security environments. Strong hands-on experience with:Microsoft Entra ID (Azure AD) Active Directory Entra Connect (Azure AD Connect) Windows Server Administration Group Policy Management (GPO) Microsoft 365 Administration Solid experience with Azure cloud platforms and hybrid identity solutions. Hands-on experience configuring and managing Active Directory Domain Controllers. Good knowledge of DNS, LDAP, and Load Balancing technologies. Strong understanding of Identity and Access Management (IAM) concepts and user lifecycle management. Experience implementing and supporting security controls within enterprise environments. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication, collaboration, and stakeholder management skills. Ability to work independently and manage complex technical challenges. Preferred Qualifications Experience with Conditional Access, MFA, SSO, Identity Governance, or Privileged Identity Management (PIM). Knowledge of Power Shell scripting and automation. Familiarity with ITIL processes and/or Agile methodologies. Microsoft certifications related to Azure, Entra ID, Security, or Microsoft 365. Experience working within enterprise-scale or managed services environments. Key Competencies Customer-focused mindset Strong ownership and accountability Ability to work in fast-paced environments Excellent organizational and time management skills Continuous learning mindset Strong attention to detail and security best practices

<p><h4>Position summary</h4> <p>Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to sales executives based on line rotation. Create spreadsheets to organize information related to sales and marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales or tours and answer questions about property facilities and services.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Overview We are seeking an experienced Data Governance &amp; Management Specialist with 6 12+ years of experience to establish, implement, and manage enterprise data governance frameworks. The ideal candidate will have strong expertise in data governance standards, data quality management, metadata management, master data management, data classification, and privacy practices. This role will support organizations in improving data trust, compliance, accessibility, and business value through effective governance strategies. Key Responsibilities Develop and implement enterprise data governance frameworks aligned with industry standards and business objectives. Establish data governance policies, standards, processes, and operating models. Define data ownership, stewardship models, and governance responsibilities across business and technology teams. Implement data quality management frameworks to improve accuracy, completeness, and reliability of enterprise data. Manage metadata, data cataloging, lineage, and business glossary initiatives. Support Master Data Management (MDM) strategies and implementation. Define and implement data classification and data privacy frameworks. Collaborate with business stakeholders, data owners, security teams, and technology teams to ensure effective data governance. Monitor governance KPIs, data quality metrics, and compliance requirements. Drive adoption of governance practices across enterprise data initiatives. Support regulatory compliance and data protection requirements. Required Technical &amp; Functional Skills Data Governance Frameworks Strong understanding of DAMA-DMBOK or NDMO frameworks and data governance principles. Experience designing and implementing enterprise data governance operating models. Knowledge of data stewardship, ownership, policies, standards, and governance processes. Data Governance Platforms Hands-on experience with Collibra or Alation for: Data catalog management Metadata management Business glossary creation Data lineage tracking Governance workflow management Data Quality Management Experience with Informatica Data Quality (DQ) or comparable data quality tools. Strong understanding of data profiling, validation rules, quality monitoring, and remediation processes. Master Data Management Experience implementing Master Data Management (MDM) frameworks and processes. Understanding of master data domains, golden records, and data synchronization approaches. Data Classification &amp; Privacy Experience with Data Classification and Data Privacy frameworks. Knowledge of sensitive data identification, protection controls, and compliance requirements. Understanding of privacy regulations and enterprise data protection practices. Qualifications Bachelor's degree in Computer Science, Information Technology, Data Management, Business Analytics, or a related field. 6 12+ years of experience in Data Governance, Data Management, Data Quality, or Enterprise Data Management. Strong understanding of enterprise data architecture and governance practices. Excellent communication, stakeholder management, and collaboration skills. Experience working with cross-functional teams in enterprise environments. Preferred Skills Experience supporting large-scale data transformation initiatives. Knowledge of cloud data platforms and modern data ecosystems. Familiarity with data security, risk management, and compliance frameworks. Experience establishing Data Governance Centers of Excellence (CoE). Certifications such as CDMP, DAMA, Data Governance, or Privacy certifications are a plus. Key Technology &amp; Capability Stack Data Governance Frameworks: DAMA-DMBOK or NDMO Data Governance Platforms: Collibra or Alation Data Quality: Informatica Data Quality (DQ) and Data Profiling and Quality Monitoring Data Management: Master Data Management (MDM) and Metadata Management and Data Lineage Data Protection: Data Classification and Data Privacy and Compliance Management Governance Practices: Data Ownership and Data Stewardship and Governance Operating Models Share</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Technology, Data Management, Business Analytics, or a related field. 6 12+ years of experience in Data Governance, Data Management, Data Quality, or Enterprise Data Management. Strong understanding of enterprise data architecture and governance practices. Excellent communication, stakeholder management, and collaboration skills. Experience working with cross-functional teams in enterprise environments. Preferred Skills Experience supporting large-scale data transformation initiatives. Knowledge of cloud data platforms and modern data ecosystems. Familiarity with data security, risk management, and compliance frameworks. Experience establishing Data Governance Centers of Excellence (CoE). Certifications such as CDMP, DAMA, Data Governance, or Privacy certifications are a plus.</p><p></p></section>

Chief Financial Officer (CFO) – IPO-Track Leadership Role<br>About the Role:We are seeking a strategic business leader — not a traditional finance executive — to serve as CFO and guide the company through IPO preparation and beyond. The ideal candidate combines strong integrity, sound judgment, and high professional ethics with the ability to earn the confidence of the Board, shareholders, investors, and financial institutions. Excellent bilingual (Arabic/English) communication skills, proven leadership of large, multi-country finance teams, strong analytical/data-driven decision-making, and demonstrated ability to lead organizational transformation are essential — along with the executive presence to perform effectively under pressure during the IPO process.<br>Professional & Industry Experience:25+ years of progressive finance experience, including 10–15 years as CFO or Deputy/Group CFO in a large organization. Industry background preferably in manufacturing, building materials, chemicals, or multi-plant/regional-multinational environments. Experience in publicly listed companies.<br>IPO Experience:Hands-on experience leading or participating in an IPO, including preparing a company for public listing, working with investment banks and financial advisors, due diligence, prospectus preparation, corporate governance, capital markets, investor relations, and regulatory disclosure requirements. Experience with the Saudi market (Tadawul) is a plus.<br>Technical Competencies:SAP ERP: Strong business-level knowledge of SAP FI, CO, Treasury, Group Reporting, SAP Analytics Cloud, and BW — with the ability to lead finance systems optimization and digital transformation (deep technical expertise not required). Financial Reporting: IFRS, group consolidation, multi-company and multi-currency reporting. Treasury & Corporate Finance: Cash management, banking relationships, debt financing, capital structure optimization, liquidity management. FP&A: Budgeting, forecasting, long-term financial planning, scenario modeling, performance analysis. Internal Controls, Risk & Compliance: Internal control frameworks, Enterprise Risk Management (ERM), corporate compliance, governance. Taxation: Corporate income tax, VAT, Saudi Zakat and Tax regulations, cross-border taxation where applicable. Manufacturing Finance: Cost accounting, manufacturing KPIs, plant performance analysis, inventory optimization, working capital management.<br>Key Responsibilities:Financial Leadership: Reporting, budget preparation and control, cash flow management, working capital optimization, financial governance. Strategic Planning: Long-term financial strategy, capital allocation, investment appraisal, business expansion evaluation, financial modeling/feasibility studies. IPO Leadership: Lead IPO readiness — corporate restructuring, governance enhancement, financial reporting readiness, coordination with external advisors, regulatory compliance, investor communications. Risk Management: Enterprise risk management, insurance strategy, business continuity, compliance oversight. Investor Relations (post-IPO): Investor communications, financial results presentations, analyst meetings, market disclosures. Treasury: Banking relationships, debt management, FX exposure, interest rate risk management, capital raising. Digital Finance Transformation: SAP optimization, business intelligence, executive dashboards, AI-enabled financial analytics. Finance Organization Development: Building a high-performing team, succession planning, talent development, performance management.<br>Education & Certifications:Bachelor's degree in Accounting, Finance, or related discipline; MBA or Master's in Finance preferred. CPA, ACCA, CMA, or CFA (CFA a significant advantage given the IPO and capital markets focus).<br>If you have the right expertise and are looking for a new challenge, we’d love to hear from you!

<p><h4>Job description</h4> <p>Manage the entire import and export logistics process, including arranging transportation, booking shipments, and tracking deliveries from international suppliers to the destination.</p> <ul> <li>Ensure all import documentation (packing lists, commercial invoices, bills of lading, certificates of origin, etc.) is accurate and compliant with international trade regulations.</li> <li>Liaise with freight forwarders, customs brokers, and carriers to secure timely shipments and resolve any issues or delays.</li> <li>Monitor and manage shipment schedules, ensuring alignment with company deadlines and inventory requirements.</li> <li>Provide pre-alerts on incoming shipments, gathering necessary clearance documentation and costings.</li> <li>Verify freight forwarder and clearing agent costs against approved rates.</li> <li>Manage the ACID creation process and finalize all required information on NAFEZA.</li> <li>Ensure all relevant import documents comply with Egypt's guidelines and provide the necessary documentation for customs clearance on time to facilitate a smooth process and avoid additional charges.</li> <li>Follow up with the clearance company regarding the full import process from vessel arrival to customs clearance.</li> <li>Verify all service providers' invoices, ensuring timely payments to all authorities and partners to prevent delays in shipments.</li> <li>Track import-related costs (freight, duties, customs fees) to ensure cost-effectiveness and report on potential cost-saving opportunities.</li> <li>Prepare and submit regular reports on shipment status, costs, and overall import performance to management.</li> </ul> <h4>Skills description</h4> <p><strong>Functional level:</strong></p> <ul> <li>Very good knowledge of manufacturing systems.</li> <li>Advanced level of negotiation skills.</li> <li>Excellent suppliers’ network.</li> </ul> <p><strong>Business level:</strong></p> <ul> <li>Excellent understanding of Raya business code of conduct.</li> <li>Excellent understanding of Raya mission, vision, and strategy.</li> <li>Excellent understanding of Raya corporate values.</li> <li>Experience monitoring FM contracts and service level agreements (SLAs).</li> </ul></p><p></p>

About the Role<br>The role will act as a trusted coordination partner to the MD, ensuring effective time management, structured communication, smooth follow-up on priorities, and efficient coordination across stakeholders and teams.<br>Key Responsibilities Manage the Managing Director’s calendar, meetings, travel arrangements, and daily priorities. Coordinate internal and external communications and correspondence. Prepare presentations, executive documents, reports, briefings, and executive summaries. Organize meetings, prepare agendas, and document Minutes of Meetings (MoMs). Track action points, follow up on decisions, and ensure timely execution. Act as a key coordination point between the MD and internal and external stakeholders. Support priority initiatives, special projects, and business activities. Maintain structured executive documentation, filing, and record management. Support the development and documentation of business processes, DOA frameworks, and responsibility/RACI matrices. Coordinate approvals and ensure proper version control and documentation flow. Handle travel arrangements, logistics, vendor coordination, and administrative follow-ups. Support recruitment coordination, onboarding, HR documentation, and internal communications when required. Handle ad-hoc executive and administrative requests with discretion and professionalism.<br>Qualifications & Requirements8+ years of relevant experience in executive secretarial, executive assistant, or senior administrative support roles, preferably supporting senior leadership or C-level executives. Proven experience supporting senior executives with strong exposure to executive coordination and administrative management. Strong organizational, coordination, documentation, and follow-up skills. Excellent communication and interpersonal skills. High level of professionalism, confidentiality, integrity, and reliability. Excellent time management and ability to manage multiple priorities in a fast-paced environment. Strong attention to detail and ability to work independently. Strong ability to prepare presentations, reports, meeting materials, and professional correspondence.

<p><h4>Job description</h4> <h4>What will you do?</h4> <ul> <li>Lead and oversee daily reconciliation of payment gateway transactions across multiple channels to ensure completeness, accuracy, and timeliness of all financial records.</li> <li>Investigate and resolve complex discrepancies in transaction reports, chargebacks, and refunds by coordinating cross-functional teams to prevent financial losses and ensure swift closure.</li> <li>Develop, prepare, and review daily, weekly, and monthly reconciliation and settlement reports to provide clear visibility into payment gateway operations and support senior management decision-making.</li> <li>Manage relationships with banks and external payment service providers to ensure optimal settlement terms, timely fund transfers, and adherence to agreed SLAs.</li> <li>Drive collaboration with finance, operations, and IT teams to proactively identify and resolve systemic reconciliation mismatches and root causes.</li> <li>Lead process improvement and automation initiatives within settlement and reconciliation functions to reduce manual errors, enhance efficiency, and strengthen internal controls.</li> <li>Oversee and manage escalated settlement complaints and payment gateway disputes in coordination with customer service and IT teams to guarantee swift resolution and maintain operational excellence.</li> <li>Mentor and guide junior team members on reconciliation best practices, standard operating procedures, and quality standards.</li> <li>Apply reporting controls and maintain supporting documentation across all MIS outputs to ensure compliance with company policies and regulatory requirements.</li> </ul> <h4>Skills description</h4> <h4>What will you need?</h4> <ul> <li><strong>Educational background:</strong> Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field.</li> <li><strong>Experience:</strong> 1-2 years’ experience in any related field.</li> <li><strong>Technical proficiency:</strong></li> <ul> <li>Ownership</li> <li>Functional skills</li> <li>Ideas presentation and taking initiative</li> <li>Continuous learning</li> <li>Customer centricity</li> <li>MS Excel</li> <li>Payment gateway systems</li> <li>Reconciliation and settlement tools</li> </ul> </ul></p><p></p>